وظائف مدير البرامج - ابو ظبي الإمارات

Al Manal Training Institute – Sharjah announces the need for a part-time employee to work on Saturdays and Sundays to handle registration, administrative coordination, and marketing tasks. Key Responsibilities: Receiving inquiries, registering students and trainees, and following up on registration procedures. Preparing and coordinating training schedules and sending them to trainers and trainees. Tracking attendance and communicating with trainees before and during training programs. Communicating with potential clients, attracting new trainees, and promoting the institute's programs. Responding to messages and inquiries via social media. Preparing and publishing advertisements and promotional content for programs and courses. Proficiency in using Microsoft Office. Assisting in preparing simple registration and marketing reports. Performing any other administrative or organizational tasks related to the institute's work. Requirements: Good communication and customer service skills. Proficiency in both Arabic and English. Organization, accuracy, and the ability to work independently. Previous experience in a training institute, educational center, or registration field is preferred. Valid UAE residence visa. Preferably residing in the Emirate of Sharjah or nearby areas. Ability to work on Saturdays and Sundays on a part-time basis. How to Apply: Please send your CV, along with your current residential area, to the email: info@almanal.ae. Email Subject: Application for Administrative and Marketing Position – Part-time

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>Identifying and assessing customer needs, planning and outlining a seamless and coherent customer experience, and ensuring satisfaction</span><span>and adherence to the Authority and Dubai Government quality standards</span></span></p><br><p><span><span>§</span></span><span><span>Building ongoing, sustainable relationships with customers through open and interactive communication and employing methods and tools that ensure accurate, correct, complete information is provided and used effectively</span></span></p><br><p><span><span>§</span></span><span><span>Handling customer complaints and providing appropriate solutions and alternatives within defined timeframes, and following up to ensure optimal resolution in coordination with relevant regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Keeping records of customer interactions and processing complaint-related documents and files</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and implementing policies, systems, and procedures related to suggestions and complaints and monitoring their application at the Authority level in coordination with related regulatory units</span></span></p><br><p><span><span>§</span></span><span><span>Responding to customer inquiries and handling their suggestions and complaints in line with related guidelines, policies, and standards</span></span></p><br><p><span><span>§</span></span><span><span>Analyzing root causes of recurring problems related to customer service and identify potential corrective actions in collaboration with all related regulatory units, and follow up on implementation and assess results</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all related regulatory units to develop appropriate implementation plans for recommendations aimed at improving the level and quality of services provided and monitor their execution</span></span></p><br><p><span><span>§</span></span><span><span>Working closely with all relevant regulatory units to prepare call scripts and FAQs from customers</span></span></p><br><p><span><span>§</span></span><span><span>Managing the Customer Suggestions and Complaints System and coordinating and following up with all regulatory units to activate and apply the approved suggestions and complaints systems</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the contact center and reporting results, complaints, and suggestions received through it to the relevant regulatory units, and coordinating with all internal and external stakeholders to implement and monitor the closure of improvement plans related to customer feedback and the contact center</span></span></p><br><p><span><span>§</span></span><span><span>Providing input for risk analysis and management related to the sector and developing risk-mitigating plans in coordination with the relevant regulatory unit in the Strategy Sector.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and following up on the annual operational plan for the department, including projecting performance indicators, targets, projects, and programs, and identifying budget needs and submitting to the Department Manager for approval</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the preparation, execution, and analysis of customer satisfaction measures and surveys periodically and comprehensively, ensuring results are used to develop and improve services, and outlining corrective plans with involved regulatory units, with detailed reports to senior management on customer satisfaction indicators and trends regularly</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Supervising the design and implementation of training and awareness programs for frontline staff on customer service policies and standards and best government practices to enhance their ability to provide distinguished service, raise customer satisfaction, and ensure consistent policy and procedure application at all touchpoints</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Proposing department policies and procedures in coordination with the Planning Department and ensuring their implementation and compliance</span><span>.</span></span></p><br><p><span><span>§</span></span><span><span>Preparing and presenting performance and achievement reports and preparing and submitting data and reports according to the standard procedures</span></span></p><br><p><span><span>§</span></span><span><span>Proposing departmental improvement plans in light of Authority-approved quality and excellence standards</span></span></p><br><p><span><span>§</span></span><span><span>Contributing and providing support and working on related files within the institutional innovation and excellence agenda and other possible institutional files to achieve the strategic plan</span></span></p><br><p><span><span>§</span></span><span><span>Following up on applying the World Star rating system standards, implementing projects and initiatives arising from assessments in the center, and coordinating with other departments to meet system requirements</span></span></p><br><p><span><span>§</span></span><span><span>Discussing center performance reports, results of mystery shopper studies, surveys, and happiness index observations, and proposing corrective actions</span></span></p><br><p><span><span>§</span></span><span><span>Continuously following up on any notes related to improving service quality and customer happiness, implementing recommendations from the main team "Seven-Star Service Standard Compliance Team", compiling ideas for improvement and employee satisfaction, and proposing development initiatives</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to applying information security policies and procedures, maintaining data confidentiality, and informing the information security officer of any violations or breaches of approved policies</span></span></p><br><p><span><span>§</span></span><span><span>Commitment to occupational safety and health policies and procedures and to the environmental management system policy applied at the Authority</span></span></p><br><p><span><span>Performing other duties related to the job as assigned</span><span>.</span></span></p><br> <p><span><span>Bachelor's degree in Business Administration or Customer Service Management or Customer Happiness Management or Marketing and Public Relations Management or equivalent from an accredited university.</span></span></p><br><p><span><span>§</span></span><span><span>7 years and above of related work experience.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>Assists line manager in driving student enrollment for the academy’s training programs by effectively building relationships, presenting program benefits, and exceeding sales targets through exceptional communication and customer service.</p><br><br><b>Key Result Responsibilities</b> <br><ul><li>Identifies and develops leads through various channels, such as attending industry events, networking with potential clients, and following up on online inquiries.</li><li>Cultivates strong relationships with prospective students, parents, and career advisors, understanding their needs and goals.</li><li>Presents information about the academy’s training programs, highlighting the benefits and career opportunities available to graduates.</li><li>Negotiates program fees and enrollment packages, effectively closing sales and exceeding targets.</li><li>Maintains accurate records of leads, contacts, and sales activities, ensuring efficient deal tracking and reporting.</li><li>Stays up to date on industry trends, competitor offerings, and aviation career opportunities.</li><li>Collaborates effectively with other departments to ensure a seamless student experience.</li><li>Performs any additional duties as directed by the line manager.</li></ul><br><b>Knowledge &amp; Skills</b> <br><ul><li>&nbsp;Strong understanding of the aviation industry.</li><li>&nbsp;Solid experience in and exposure to flight operations and training environment</li><li>&nbsp;Experience in GCAA examination and pilot/cadet medical bookings</li><li>&nbsp;Knowledge of Market Analysis and Research software.</li><li>&nbsp;Proficient in Microsoft Office.</li><li>&nbsp;Fluent in English (Arabic and other languages are an advantage).</li><li>&nbsp;Proven ability to carry out sales and marketing strategies.</li><li>&nbsp;Excellent negotiation skills.&nbsp;</li><li>&nbsp;Strong relationship management skills to build trust and rapport with potential clients, airlines, and educational institutions.</li><li>&nbsp;Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Minimum bachelor’s degree in business administration, marketing, aviation or a related field.</li></ul><br><b>Work Experience</b> <br><ul><li>3+ years of experience in a similar role, handling similar administrative and sales related activities.</li><li>Knowledge of Market Analysis and Research software.</li></ul><br><br> </div>

The Quality Assurance/Compliance Monitoring Officer will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI’s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.<br>Minimum Qualification:• BA / BSc in aviation related studies or equivalent of 10 years of aviation quality assurance maintenance and auditing roles.• FAA A&P Mechanic License (preferably an IA License).• IRCA / RAB Aerospace Assessor (past or present certification).<br>Experience:• Must have a minimum of 8+ years working in an aviation quality assurance and auditing roles, various military aviation regulations, experience in International Quality Assurance standards and their applications. Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.• Experienced aircraft inspector, inspection techniques and auditing standards.<br>Duties and Responsibilities:1. Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.2. Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.3. Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.4. Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.5. Performs statistical analysis, data analysis and monthly reporting to the management team.6. Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.7. Recommends changes to the documented quality management system based on experience and data analysis through monthly information.8. Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.9. Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.10. Must be able to travel between maintenance sites and headquarters.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>MENA Retail team is looking for a customer centric Program Manager to lead the Retail Selection Programs. This person will own all the initiatives and projects aimed to speed up selection addition and conversion across the funnel.<br>To be successful in this role you must have strong stakeholder and people manager capabilities and superior analytical, problem-solving and project management skills. Operating in a fast-moving and sometimes ambiguous environment, and taking full control and responsibility for achieving business objectives. <br>Key job responsibilities<br>· Responsible of all projects and initiatives aim to speed up selection addition and conversion<br>· Fully own selection goals across MENA (setting, tracking and owning them)<br>· Interact with leaders across business organization, support and technical teams to develop selection initiatives<br>· Identify selection growth opportunities and build the programs and required processes to realize them<br>· Transform customer insights into projects, features and processes that increase and diversify the selection of products offered by Retail<br>· Establish and track selection growth goals, the supporting business metrics and success indicators<br>· Develop an evaluation method to assess program strengths and identify areas for improvement<br>· Analyze data, interpret reports and information, and publish recommendations and action plans for stakeholders<br>· Identify drivers of business problems and trends at their root and implement scalable solutions to resolve them<br>- 3+ years of program or project management experience<br>- 3+ years of working cross functionally with tech and non-tech teams experience<br>- 3+ years of defining and implementing process improvement initiatives using data and metrics experience<br>- Bachelor's degree<br>- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- 3+ years of driving end to end delivery, and communicating results to senior leadership experience<br>- 3+ years of driving process improvements experience<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- Experience building processes, project management, and schedules<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>Our client an overseas NGO who provide consultancy services to businesses wishing to develop business within the region have a vacancy for a Regional Director based in their Dubai Office.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Responsible for the Middle East operations with a remit to create and develop a strategy in line with the corporate vision.</li><li>Your key responsibilities will be to:</li><li>Provide in-market expertise to help companies expand their businesses in UAE, Qatar, Egypt, and other countries within MENA.</li><li>Navigate the local regulatory environment and develop opportunities across</li><li>different sectors.</li><li>Monitor the business environment and provide up-to-date market intelligence to</li><li>companies to help advance their businesses in the Middle East.</li><li>Establish, maintain, and cultivate strategic contacts and partnerships to generate leads and for business matching across sectors.</li><li>Identify and secure revenue through partnership, programs and relevant services</li><li>Provide advisory and market knowledge to support companies'</li><li>internationalization plans</li><li>Develop country market briefs providing insights into market trends, business</li><li>opportunities, key developments, and market-entry strategies to support senior</li><li>management, stakeholders, and companies.</li><li>Oversee and execute events, seminars, and in-market business missions to</li><li>achieve departmental objectives, generate qualified business leads, and</li><li>facilitate high-quality networking opportunities for participating companies.</li><li>management and development of your local team and office.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li><ul><li>Minimum of 8-10 years of relevant work experience in international business development with NGOs/Trade commissions/Chambers of Commerce/business councils.</li><li>Good relations with an extensive local contact of private companies across</li><li>sectors, chambers, associations and government (bonus) in the region a must</li><li>Knowledge of industry landscape, business practices and ecosystem a must</li><li>Ability to handle cross-cultural differences and communicate effectively with</li><li>stakeholders</li><li>Preferably Arabic speaking</li><li>Strong business development, process management, and negotiation skills</li><li>Experience in program development and management will be advantageous</li><li>Mix of both govt/ chamber and private sector experience will be advantageous</li><li>Excellent leadership skills and a hands-on approach</li><li>Self-motivated, positive attitude, and a team leader.</li></ul></li> </ul> <br> <br><br> </div>

Role Description The Chief Executive Officer will provide strategic leadership and overall direction for The African Soul Centre, ensuring alignment with its mission of community empowerment and sustainable impact. This part-time, hybrid role is based in the Abu Dhabi Emirate, United Arab Emirates, with a combination of on-site work and flexibility to work from home. The CEO will oversee organisational strategy, financial sustainability, operational effectiveness, and stakeholder relationships, including donors, partners, community leaders, and regulatory bodies. Day-to-day responsibilities include guiding program development, monitoring performance against impact and compliance targets, supporting fundraising and partnership initiatives, and reporting to the board on organisational priorities and risks. The CEO will also cultivate a collaborative culture, strengthen governance practices, and represent the organisation in key external engagements. Qualifications Strong financial acumen, with skills in Finance and Business Planning to ensure responsible budgeting, forecasting, and resource allocation. Proven experience in Operations Management to oversee programs, processes, and organisational systems for efficiency and impact. Capability in Strategic Planning to set long-term goals, define priorities, and guide the organisation’s growth and sustainability. Experience in Sales or fundraising-related activities to support donor engagement, partnership development, and revenue generation. Previous leadership experience in non-profit, social impact, or community development environments. Strong stakeholder management and communication skills, with the ability to engage boards, donors, partners, and community members effectively. Understanding of governance, regulatory compliance, and risk management, ideally with exposure to POPIA or similar frameworks. Relevant tertiary qualification in business, finance, public administration, social sciences, or a related field is preferred. Ability to work effectively in a multicultural, international context and to manage a hybrid work schedule across locations.

DXC Technology | United Arab Emirates | On-site<br>DXC Technology is seeking an experienced Program Manager to manage the successful delivery of a large-scale, complex technology transformation program in the UAE.<br>The successful candidate will be responsible for coordinating multiple interconnected projects and workstreams, ensuring effective governance, managing risks and dependencies, overseeing resources and vendors, and driving delivery against agreed scope, schedule, budget, quality, and business objectives.<br>This role requires a highly experienced technology program professional who can combine hands-on delivery management with strong stakeholder engagement, governance, commercial awareness, and leadership.<br>Key Responsibilities Program Delivery & Execution Manage the end-to-end execution of a complex technology transformation program. Translate program objectives and strategy into detailed delivery plans, milestones, priorities, and measurable outcomes. Coordinate multiple projects, workstreams, project managers, technical teams, vendors, and delivery partners. Ensure delivery against agreed scope, schedule, budget, quality, and contractual commitments. Track milestones, deliverables, dependencies, critical paths, and resource requirements. Identify delivery challenges early and drive corrective and recovery actions where required. Maintain strong execution discipline across all program workstreams. Program Governance & Reporting Implement and maintain effective program governance, controls, reporting, and escalation mechanisms. Track program performance against KPIs, milestones, financial targets, risks, and dependencies. Maintain accurate program plans, RAID logs, action trackers, decision logs, and governance documentation. Prepare regular program status reports and executive-level presentations. Support Steering Committee and senior leadership meetings with clear reporting on progress, risks, decisions, and required actions. Ensure appropriate escalation of critical issues and dependencies. Stakeholder Management Build and maintain effective relationships with senior stakeholders, internal teams, partners, and vendors. Act as a key point of coordination between business, technology, delivery, and management teams. Facilitate program meetings, workshops, governance forums, and delivery reviews. Manage stakeholder expectations and ensure clear, consistent, and transparent communication. Drive alignment and timely decision-making across multiple stakeholder groups. Financial & Resource Management Manage program budgets, forecasts, resource plans, and financial performance. Monitor actual spend against approved budgets and forecasts. Support effective resource allocation and utilization across projects and workstreams. Identify potential financial risks and opportunities for cost optimization. Work closely with commercial, finance, delivery, and leadership teams to maintain financial control. Risk, Issues & Dependencies Proactively identify, assess, track, and mitigate program risks and issues. Manage dependencies across projects, workstreams, vendors, and technology teams. Establish clear ownership and resolution plans for critical risks and issues. Escalate significant delivery concerns in a timely manner. Drive corrective actions and recovery plans when delivery deviates from agreed targets. Vendor & Partner Management Coordinate delivery across multiple vendors, technology partners, and internal teams. Monitor vendor performance against agreed deliverables, milestones, and service commitments. Facilitate resolution of cross-vendor dependencies and delivery issues. Ensure effective collaboration across the broader program ecosystem. Quality & Continuous Improvement Ensure adherence to established program management methodologies, governance standards, security requirements, and quality controls. Monitor delivery quality and ensure appropriate corrective actions are implemented. Identify opportunities to improve program processes, reporting, governance, and delivery effectiveness. Support operational readiness, transition, and handover into BAU operations.<br>Required Experience Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related discipline.10+ years of project/program management experience, including significant experience managing complex technology programs. Demonstrated experience managing large-scale technology or digital transformation programs involving multiple projects and workstreams. Strong experience coordinating project managers, technical teams, vendors, partners, and cross-functional stakeholders. Proven experience managing program schedules, budgets, resources, risks, issues, and dependencies. Strong understanding of program governance, PMO frameworks, RAID management, change control, and executive reporting. Experience working within complex multi-vendor and systems integration environments. Demonstrated experience engaging with senior management and executive stakeholders. Strong financial and commercial awareness. Excellent communication, leadership, negotiation, facilitation, and problem-solving capabilities.<br>Preferred Experience Previous experience delivering major technology programs in the UAE or wider GCC region. Experience across systems integration, infrastructure, cloud, applications, cybersecurity, digital transformation, or IT modernization programs. Experience working within large-scale, complex, highly governed enterprise environments. Experience managing programs requiring a high level of governance, security, confidentiality, and delivery control. Recognized program/project management certification such as PMP, PgMP, MSP, PRINCE2, SAFe, or Agile. Postgraduate qualification is advantageous.<br>What We Are Looking For We are looking for a hands-on Program Manager who can take ownership of complex delivery and maintain control across multiple moving parts. The successful candidate should be equally comfortable managing detailed program plans, risks, dependencies, resources, and vendors while communicating effectively with senior stakeholders and leadership. The ideal candidate will demonstrate strong ownership, structured execution, resilience, commercial awareness, and the ability to bring multiple teams together to achieve complex transformation objectives.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Support the implementation of capability development programs and cultural initiatives, including logistics and coordination</li><li>Assist with scheduling and organizing training sessions and workshops</li><li>Address employee queries related to development opportunities and cultural programs</li><li>Collect feedback from training participants and program users to support evaluation and improvements</li><li>Maintain accurate records and documentation related to development programs and cultural initiatives</li><li>Help coordinate events and activities related to cultural initiatives and employee development</li><li>Assist with administrative tasks related to the management of development programs, including data entry and report preparation</li><li>Develop and distribute communication materials related to development programs and cultural activities</li><li>Ensure compliance with organizational policies and procedures related to capability development and culture</li><li>Assist with managing relationships with external vendors and service providers</li><li>Help manage resources and logistics for training and cultural programs</li><li>Prepare basic reports on program activities and outcomes for review by senior staff</li><li>Assist in analyzing feedback and data related to program effectiveness and impact</li><li>Support tracking of expenditures related to development programs and cultural initiatives</li><li>Provide general administrative support to the Capability Development &amp; Culture team</li></ul><br>Responsibilities:<br><ul><li>Support the implementation of capability development programs and cultural initiatives, including logistics and coordination</li><li>Assist with scheduling and organizing training sessions and workshops</li><li>Address employee queries related to development opportunities and cultural programs</li><li>Collect feedback from training participants and program users to support evaluation and improvements</li><li>Maintain accurate records and documentation related to development programs and cultural initiatives</li><li>Help coordinate events and activities related to cultural initiatives and employee development</li><li>Assist with administrative tasks related to the management of development programs, including data entry and report preparation</li><li>Develop and distribute communication materials related to development programs and cultural activities</li><li>Ensure compliance with organizational policies and procedures related to capability development and culture</li><li>Assist with managing relationships with external vendors and service providers</li><li>Help manage resources and logistics for training and cultural programs</li><li>Prepare basic reports on program activities and outcomes for review by senior staff</li><li>Assist in analyzing feedback and data related to program effectiveness and impact</li><li>Support tracking of expenditures related to development programs and cultural initiatives</li><li>Provide general administrative support to the Capability Development &amp; Culture team</li></ul><br>Qualifications:<br><ul><li>Bachelor’s Degree in Human Resources Management, Business Management, or equivalent</li><li>Certification in Learning and Development is preferred but not required</li><li>Minimum 03 years of related work experience in similar industries</li><li>Basic understanding of learning and development principles</li><li>Knowledge of organizational culture and its impact</li><li>Proficiency in administrative tasks and documentation</li><li>Experience with training coordination and scheduling</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>JOB DESCRIPTION</span></span><br><span><span><strong>1</strong></span></span><span><span><strong>Job Title</strong></span></span><p><span><span>Vice President, Digital Delivery Manager [Paygrade M]</span></span></p><br><span><span>Department</span></span><p><span><span>RBG Digital&nbsp;</span></span></p><br><br><span><span>Direct Supervisor</span></span><p><span><span>Head of Agile Transformation</span></span></p><br><span><span>Job Number</span></span><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><p><span><span>The Vice President, Digital Delivery Manageris responsible for ensuring strong program governance across strategic Digital initiatives for Retail Banking Group &amp; overseeing end-to-end digital release management. This will be a global role to lead and govern across all regions and markets of RBG Digital.</span></span></p><br><p><span><span>The role is responsible for driving governance oversight across strategic programs and digital initiatives spanning across all markets of RBG Digital, by establishing standardized delivery frameworks, controls, reporting structures, and decision-making processes. Ensures alignment with organizational objectives and delivery standards, through effective governance forums, executive reporting, issue and dependency management, and cross-functional stakeholder coordination to support successful and controlled program execution.</span></span></p><br><p><span><span>The role is further responsible for establishing and managing governance frameworks of all markets for digital releases across RBG Digital’s Software Delivery Lifecycle (SDLC). Ensures all release activities comply with organizational standards, change management processes, risk controls, audit requirements, and operational governance policies. Oversees release approvals, readiness reviews, dependency management, deployment controls, stakeholder governance forums, and escalation processes to ensure stable, compliant, and well-coordinated production releases across the organization. Drives structured feedback loops across digital squads by leveraging data from releases, incidents, and operational performance to enable continuous improvement and delivery excellence.</span></span></p><br><br><span><span><strong>3</strong></span></span><p><span><span><strong>Dimensions</strong></span></span></p><br><br><p><span><span>Operating Expense Budget</span></span></p><br><p><span><span>Number of Staff (direct)</span></span></p><br><br><p><span><span>Capital Exp. Budget</span></span></p><br><p><span><span>Other</span></span></p><br><br><p><span><span>Revenues &nbsp;</span></span></p><br><br><span><span><strong>4</strong></span></span><ul><li><p><span><span><strong>Key Result Areas</strong></span></span></p><br></li></ul><br><p><span><span><strong>Program Management</strong></span></span></p><br><ul><li><p><span><span>Lead and oversee large-scale strategic initiatives cutting across multiple squads, tribes, functions, and markets, ensuring aligned governance, execution consistency, stakeholder coordination, and successful delivery across the global organization</span></span></p><br></li><li><p><span><span>Deliver programs to meet organizational objectives and program success criteria.</span></span></p><br></li><li><p><span><span>Present overall status, blockers, risks, dependencies in regular forums including planning sessions, weekly meetings and/or Steering Committees as required</span></span></p><br></li><li><p><span><span>Perform program management activities such as planning, scheduling, tracking and reporting - status, quality, risk in an Agile approach (work with Tribe Leads, Product Owners, Agile Coaches and Lead Engineers as required)</span></span></p><br></li><li><p><span><span>Co-ordinate team resources to complete assigned tasks within program/BAU targets</span></span></p><br></li><li><p><span><span>Ensure key activities are executed according to strict program and program portfolio objectives</span></span></p><br></li><li><p><span><span>Act as the central point of governance for managing program escalations across squads, tribes, functions, and markets, ensuring timely decision-making and risk mitigation</span></span></p><br></li></ul><p><span><span><strong>Release Management &nbsp;</strong></span></span></p><br><ul><li><p><span><span>Designing and implementing policies, processes and tools that will enforce proactive adherence and governance to the Release Management framework</span></span></p><br></li><li><p><span><span>Facilitate release governance meetings and drive decision-making for release readiness, risks, dependencies, and approvals.</span></span></p><br></li><li><p><span><span>Ensure all releases comply with organizational policies, audit requirements, security standards, and change management processes.</span></span></p><br></li><li><p><span><span>Drive continuous improvement initiatives to optimize release governance, deployment efficiency, and operational stability.</span></span></p><br></li><li><p><span><span>Oversee post-release reviews, incident tracking, lessons learned, and corrective action implementation.</span></span></p><br></li><li><p><span><span>Support Agile, DevOps, and CI/CD practices while maintaining governance and control requirements.</span></span></p><br></li><li><span><span>Establish and drive structured feedback loops with squads through reporting mechanisms across releases, incidents, defects, and change activities, to drive continuous improvement, delivery predictability, and operational stability.</span></span></li><li><p><span><span>Act as the central governance point for major digital releases and enterprise deployments.</span></span></p><br></li><li><p><span><span>Govern and standardize key digital governance activities including RCSA, SOP management, Agile methodologies, process controls, and operational governance practices to ensure consistency, compliance, and continuous improvement across the digital organization.</span></span></p><br></li><li><p><span><span>Act as the central point of governance for managing Release managment escalations across squads, tribes, functions, and markets, ensuring timely decision-making and risk mitigation</span></span></p><br></li></ul><br><span><span><strong>5</strong></span></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Works within a multidisciplinary team or in an environment in</span></span><span><span>which multidisciplinary teamwork is carried out.</span></span></p><br></li><li><p><span><span>Works in a fast-paced environment where fast decision-making, rapid problem-solving and quick escalation (where required) is needed</span></span></p><br></li><li><p><span><span>Collaborates with key stakeholders (e.g. Senior Management, CRB, Business Governance, risk, compliance, CXCG, Business Product Owners, Digital squads etc.) and creates good rapport with different levels of seniority within the organization</span></span></p><br></li><li><p><span><span>Strict compliance with bank's policy and procedures</span></span></p><br></li><li><p><span><span>Since many releases are deployed outside of normal working hours and days, the role may require occasionally to be available nights and weekends&nbsp;</span></span></p><br></li><li><p></p></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon Web Services we are leading the cloud revolution. As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners). You will be a trusted cloud advisor to your customer.<br>Key job responsibilities<br>The Customer Solutions Manager role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units. With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs.<br>About the team<br>Technical Solution Architects for SSA Region<br>- 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience<br>- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience<br>- Bachelor's degree in science, technology, engineering, math, business or equivalent<br>- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams<br>- PMP certification, or SCRUM/Agile, SAFe certification<br>- Experience implementing cloud services including migrations and modernization projects or similar<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p><span><span>§</span></span><span><span>المساهمة في إعداد ومتابعة تنفيذ الخطة التشغيلية السنوية لإدارة الفنون البصرية، ومتابعة المشاريع والبرامج والمبادرات والمستهدفات ذات العلاقة وإعداد تقارير دورية حول مستوى الإنجاز.</span></span></p><br><p><span><span>§</span></span><span><span>تنسيق ومتابعة تنفيذ البرامج والمبادرات والأنشطة المتعلقة بالفنون البصرية، والتأكد من سير الأعمال وفق الخطط والجداول الزمنية المعتمدة ورفع الملاحظات والتحديات ذات العلاقة.</span></span></p><br><p><span><span>§</span></span><span><span>جمع البيانات والمعلومات المتعلقة بمجال الفنون البصرية والمساهمة في تحليلها، وإعداد التقارير والإحصائيات اللازمة لدعم أعمال الإدارة.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في إعداد الدراسات والأبحاث المتعلقة بالفنون البصرية والاطلاع على الممارسات والتوجهات ذات العلاقة، وتقديم المقترحات التي تسهم في تطوير برامج ومبادرات الإدارة.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في تحديد الاحتياجات والمتطلبات والتحديات المتعلقة بمجال الفنون البصرية، والتنسيق مع المعنيين لإعداد المقترحات والتوصيات المناسبة لمعالجتها ودعم تطوير المجال.</span></span></p><br><p><span><span>§</span></span><span><span>متابعة مؤشرات الأداء المتعلقة ببرامج ومبادرات وأنشطة الفنون البصرية، وتجميع وتحليل بيانات الأداء وإعداد التقارير الدورية حول النتائج ومستويات الإنجاز.</span></span></p><br><p><span><span>§</span></span><span><span>تنسيق ومتابعة الأجندة السنوية للفعاليات والمعارض المتخصصة في الفنون البصرية، والتواصل مع أصحاب العلاقة ومتابعة الاحتياجات والمتطلبات اللازمة لتنفيذها.</span></span></p><br><p><span><span>§</span></span><span><span>التنسيق مع الوحدات التنظيمية والجهات المعنية بشأن تنظيم وتنفيذ الفعاليات والمعارض والمؤتمرات والندوات وورش العمل المتعلقة بالفنون البصرية، ومتابعة الإجراءات والمتطلبات ذات العلاقة.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في تنظيم وتنسيق المشاركات المحلية والإقليمية والدولية ذات العلاقة بالفنون البصرية، وإعداد المعلومات والمواد والتقارير اللازمة ومتابعة النتائج والتوصيات الصادرة عنها.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في إعداد ومتابعة البيانات والتقارير والمقترحات المتعلقة بالاتفاقيات ومذكرات التفاهم والشراكات في مجال الفنون البصرية، والتنسيق مع الجهات المعنية بشأن متطلبات تنفيذها.</span></span></p><br><p><span><span>§</span></span><span><span>التنسيق والتواصل مع الشركاء وأصحاب العلاقة الداخليين والخارجيين لدعم تنفيذ برامج ومبادرات الفنون البصرية، ومتابعة الالتزامات والمتطلبات المتفق عليها.</span></span></p><br><p><span><span>§</span></span><span><span>المساهمة في إعداد المدخلات والمعلومات المتعلقة بالسياسات والإجراءات والمبادرات الخاصة بالفنون البصرية، والمشاركة في متابعة وقياس نتائج وأثر البرامج والمبادرات والفعاليات ذات العلاقة.</span></span></p><br><p><span><span>§</span></span><span><span>إعداد التقارير والمراسلات والعروض التقديمية المتعلقة بأعمال إدارة الفنون البصرية، ومتابعة القرارات والتوصيات والتكليفات ذات العلاقة والتنسيق مع المعنيين لضمان تنفيذها ضمن الأطر الزمنية المحددة.</span></span></p><br><p><span><span>§</span></span><span><span>الالتزام بتطبيق سياسات وإجراءات أمن المعلومات، والحفاظ على سرية البيانات، وإبلاغ ضابط أمن المعلومات عن أي تجاوزات أو اختراقات للسياسات المعتمدة.</span></span></p><br><p><span><span>§</span></span><span><span>الالتزام بإجراءات وسياسة وتعليمات السلامة والصحة المهنية وسياسة نظام إدارة البيئة المطبقة في الهيئة.</span></span></p><br><p><span><span>§</span></span><span><span>اداء مهام ومسؤوليات اخرى مرتبطة بالوظيفة وكما هو مكلف به.</span></span></p><br><br><br> <p><span><span>§</span></span><span><span>درجة البكالوريوس في التصميم أو الفنون التطبيقية أو الفنون التشكيلية أو إدارة الأعمال أو ما يعادلها من جامعة معتمدة</span></span></p><br><p><span><span>§</span></span><span><span>4</span><span> سنوات فما فوق من الخبرة العملية ذات الصلة.</span></span></p><br></div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Black Pearl is recruiting an experienced Gymnastics Programme Manager for a premium sports and fitness facility in Abu Dhabi.</span><br></p><br><p><span>This is a hands-on leadership position responsible for coaching quality, programme growth, participant development, safeguarding, team performance and operational excellence.</span><br></p><br><p><span>KEY RESPONSIBILITIES</span><br></p><br><ul><li><span>Lead the strategic direction and overall performance of the gymnastics programme.</span><br></li><li><span>Manage programme revenue, enrolment, occupancy, capacity utilisation, retention, waiting lists and profitability.</span><br></li><li><span>Develop structured recreational and competitive pathways from beginner through advanced levels.</span><br></li><li><span>Remain an active coach and regularly deliver gymnastics classes.</span><br></li><li><span>Set the standard for lesson planning, participant engagement, coaching delivery and professional conduct.</span><br></li><li><span>Recruit, onboard, mentor and retain qualified gymnastics coaches.</span><br></li><li><span>Conduct structured one-to-one meetings, lesson observations, performance reviews and development planning.</span><br></li><li><span>Deliver coach-education sessions, practical workshops and continuing professional development.</span><br></li><li><span>Ensure all coaching programmes are safe, progressive and age-appropriate.</span><br></li><li><span>Monitor athlete and participant progression against structured objectives.</span><br></li><li><span>Maintain safeguarding, child-protection and participant-welfare standards.</span><br></li><li><span>Ensure compliance with health and safety requirements, risk assessments and equipment inspections.</span><br></li><li><span>Manage programme timetables, coach rotas, staffing levels and operational resources.</span><br></li><li><span>Prepare budgets, forecasts, performance reports and operational updates.</span><br></li><li><span>Build strong relationships with participants, parents, schools and community organisations.</span><br></li><li><span>Resolve customer concerns professionally and improve participant and parent satisfaction.</span><br></li><li><span>Plan competitions, showcases, holiday camps, workshops and community events.</span><br></li><li><span>Collaborate with Academy Operations, Membership Sales, Marketing and Member Experience.</span><br></li><li><span>Support programme promotions, participant-acquisition campaigns and cross-programme referrals.</span><br></li><li><span>Drive continuous improvement in coaching quality, retention and commercial performance.</span><br></li></ul><br><span>RequirementsTo be considered for this role, you need to meet the following criteria:<br><br></span><ul><li><span>Minimum Level 2 Gymnastics Coaching qualification or recognised national governing body equivalent.</span><br></li><li><span>Valid safeguarding or child-protection qualification.</span><br></li><li><span>Valid First Aid and CPR certification.</span><br></li><li><span>At least five years of gymnastics coaching experience in a structured recreational or competitive environment.</span><br></li><li><span>At least two years of experience leading or managing a gymnastics programme, academy or coaching team.</span><br></li><li><span>Proven experience mentoring, observing and performance-managing coaches.</span><br></li><li><span>Experience developing structured participant pathways.</span><br></li><li><span>Experience managing timetables, rotas, staffing and programme capacity.</span><br></li><li><span>Strong knowledge of gymnastics methodology, child development and safeguarding.</span><br></li><li><span>Knowledge of health and safety, risk management and equipment-inspection requirements.</span><br></li></ul><p><span>PREFERRED</span><br></p><br><ul><li><span>Bachelor’s degree in Physical Education or a related discipline.</span><br></li><li><span>Current registration with a recognised gymnastics governing body.</span><br></li><li><span>Experience managing both recreational and competitive programmes.</span><br></li><li><span>Experience organising competitions, camps, showcases and school programmes.</span><br></li><li><span>Experience growing enrolment, occupancy, participant retention and programme revenue.</span><br></li><li><span>Background in a gymnastics academy, commercial sports club, educational institution or youth-development programme.</span><br></li></ul><p><span>HOW TO APPLY</span><br></p><br><p><span>Apply through </span><span>www.blackpearlconsult.com</span><span> or email </span><span>info@blackpearlconsult.com</span><span> with the subject line:</span><br></p><br><p><span>Application – Gymnastics Programme Manager – Abu Dhabi</span><br></p><br><p><span>Please include details of your qualifications, leadership experience and the gymnastics programmes or athlete levels you have managed.</span><br></p><br><p><span>Only shortlisted candidates will be contacted. Black Pearl does not charge candidates any recruitment or placement fee.</span><br></p><br><br> </div>

Guide the development, implementation and execution of engineering programs as well as ensure that governance, oversight, and control of these programs in place to support safe and reliable Barakah Nuclear Power Plant (BNPP) operation.<br><br>Engineering Program Development Responsibilities and Accountabilities:• Guide the development of engineering programs in accordance with the regulatory requirements and licensing basis to support safe and reliable operation of BNPP.• Guide the development of the engineering, operational, inspection, and maintenance actions that control, within acceptable design limits, the effects of physical degradation of components occurring over time or with use to optimize the length of service of the subject equipment.• Develop long-term plans for engineering programs, as well as policies, processes, procedures, guidelines, arrangements, and activities subject equipment performance management or issues at BNPP to enable consistent execution of the programs.• Lead the implementation of adjustments to engineering program documents and delivered procedures based on the reference plant or industry best practices as appropriate to verify that they meet BNPP objectives and specific unique conditions and ensure organizational excellence.• Guide the development of software tools as required to support engineering programs and verify the input baseline data in the related database to ensure data security and governance.• Liaise the review of the corresponding programs for the reference plant, Shin Kori Units 3&4, to ensure that they meet BNPP objectives and specific unique conditions.• Lead the development of the engineering program’s procedures, processes and guidelines, as required, to ensure that Maintenance and Operations personnel have references for executing the program properly and safely.<br><br>Engineering Program Implementation Responsibilities and Accountabilities:• Provide in-depth technical expertise to support plant personnel in implementing the engineering program.• Lead support to plant personnel in gathering and communicating engineering program results to ensure accurate outcomes.• Implement new concepts and techniques to improve equipment reliability or compliance with changes in engineering codes and standards.<br><br>Engineering Program Execution Responsibilities and Accountabilities:• Monitor the execution of the engineering program including monitoring equipment or material performance to verify that it is being executive properly.• improvement.• Endorse independent research, reviews studies and analysis in support of technical projects aiming at improving the engineering program. Outage and Emergency Response Organization (ERO) Support Responsibilities and Accountabilities:• Support outage and/or the emergency response organization, as assigned, to ensure safe, reliable and continued operations; this may require shift work/off hours support.<br><br>Staff Training and Qualification Responsibilities and Accountabilities:• Provide training feedback on program effectiveness with evaluation of operator performance to enhance training and qualification program quality.<br><br><br>Education and experience - <br>Bachelor's degree in engineering or related Science.<br>Minimum 15 years of nuclear power plant experience, including at least 10 years as the technical owner or lead engineer for Steam Generator, ISI, NDE or Materials Reliability/ Corrosion Programs. Demonstrated expertise in degradation mechanisms, inspection qualification, flaw evaluation, fitness-for-service, risk-informed inspection, outage planning, licensing basis management, and long-term asset management. Proven ability to independently interpret and implement ASME Code requirements, NRC regulatory expectations, EPRI guidance, and operating experience into plant programs, defend engineering positions during regulatory and independent reviews, lead complex technical investigations, and provide strategic direction for long-term program performance and nuclear safety.