وظائف مدير جودة - العين الإمارات

<ul><li>Develop and implement quality management systems that align with organizational goals and industry standards to ensure consistent product quality.</li><li>Conduct regular audits and assessments of processes and products to identify areas for improvement and ensure compliance with regulatory requirements.</li><li>Lead root cause analysis for product defects and non-conformities, facilitating cross-functional teams to implement corrective actions promptly.</li><li>Train and mentor staff on quality control procedures and best practices, fostering a culture of continuous improvement and accountability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>6+ Years of experience is required in a manufacturing environment. preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control function.</p></li><li><p>preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control functions.</p></li><li><p>Good knowledge of plant operations.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily studio operations, ensuring a seamless workflow from project inception to completion, managing resources and timelines effectively.</li><li>Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance overall studio productivity.</li><li>Manage budgets, track expenses, and forecast financial needs, ensuring projects remain within financial parameters.</li><li>Lead and mentor studio staff, fostering a collaborative and high-performing team environment while managing performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Arts Management, or a related field, demonstrating a foundational understanding of operational principles.</p></li><li><p>Minimum of 2 years of progressive experience in studio management or a similar operational leadership role within the creative industry.</p></li><li><p>Proven expertise in project management methodologies (e.g., Agile, Waterfall) and proficiency with relevant software (e.g., Asana, Trello, Jira).</p></li><li><p>Demonstrated financial acumen, including budgeting, forecasting, and cost control, with a track record of managing resources effectively.</p></li><li><p>Additional Requirements: Experience in studio rental, event production, podcast, broadcast, and wedding/event coverage. UAE driving license is preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>

<ul><li><p>Operational Health & Safety Leadership: Provide expert guidance on Operational Health & Safety, KORE, and Environmental/Regulatory Compliance for RTM & Warehouses. Drive the team to maintain and comply with the ISO requirements. lead the Global Audit Organization, internal and external audit. Manage the high hazard routine and non-routine activities in RTM and warehousing activities. · Regulatory Compliance: Stay abreast of legal, regulatory, and company requirements, and communicate pertinent changes to management and staff. · Road Safety Strategy: Implement and advocate for the GCCB and TCCC Road Safety strategy, spearheading initiatives to reduce casualties and ensure the RTM 3PL vendors aligned with Coca-Cola (KORE) requirements. managed to update the policies and procedures on regular basis. Develop and implement annual RTM safety strategies. · Team Management: Manage Road Safety requirements for field and depot associates, overseeing supervision, training, and motivation. · Performance Monitoring: Monitor and ensure performance aligns with agreed targets and Key performance indicators, efficiently managing PPE and other resources. · Data Analysis: Analyze casualty data and provide insights for casualty reduction policy, strategy, and initiatives. Consolidate the GCCB RTM safety data for monthly, quarterly safety reports. · External Collaboration: Establish and maintain connections with external organizations and agencies, researching ways to minimize casualties. · Stakeholder Collaboration: Collaborate with stakeholders to ensure an integrated approach to casualty reduction. Conduct regular warehouses and route to marker visit. · Safety Index Improvement: Lead efforts to enhance GCCB Fleet Safety Index and conduct warehouse safety assessments. · KPI Monitoring: Monitor and report on RTM Safety KPIs, spearhead digital safety initiatives, and provide staff training on environmental and safety programs.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education: Degree in Safety, Industrial Hygiene & Environmental Engineering or related.</p></li><li><p>Certifications: Specialist/Diploma in Workplace Safety & Health (WSH), NEBOSH, or IOSH. Training in Fire Fighting and Road Safety.</p></li><li><p>Experience: At least 6-8 years of experience in environmental and safety management, especially in logistics, warehouse and route-to-market, preferably in the food and beverage industry.</p></li><li><p>Additional Requirements:</p><p>o Strong communication and stakeholder management skills</p><p>o One-year experience as full-time CLI/RLI - industrial safety. Alternatively, NIITE PG in Industrial Safety is also acceptable.</p></li></ul>

<ul><li><p>Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets</p></li><li><p>Drive showroom performance through effective sales planning, coaching, and execution</p></li><li><p>Monitor sales performance and implement action plans to maximize opportunities and profitability</p></li><li><p>Ensure outstanding customer experiences throughout the entire vehicle purchasing journey</p></li><li><p>Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities</p></li><li><p>Manage customer concerns and escalations to maintain high customer satisfaction levels</p></li><li><p>Drive customer retention and loyalty through exceptional service and relationship management</p></li><li><p>Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards</p></li><li><p>Utilize sales data and market insights to improve operational and commercial performance</p></li><li><p>Foster a culture of teamwork, accountability, and continuous learning</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or equivalent qualification</p></li><li><p>Minimum <strong>5 years of sales experience</strong></p></li><li><p>At least <strong>2-3 years of experience in a sales leadership or supervisory role</strong></p></li><li><p>Automotive retail sales experience is highly preferred</p></li><li><p>Strong understanding of sales operations and customer engagement strategies</p></li><li><p>Experience managing team KPIs and business performance targets</p></li><li><p>Strong Microsoft Office proficiency</p></li><li><p>Fluent English communication skills; Arabic is an advantage</p></li></ul>