Emirates NBD Bank وظائف - UAE

وظائف Emirates NBD Bank

٢٦ وظائف شاغرة

بيت.كوم

Assistant Manager – Wealth Support (UAE Nationals)

عن بُعد - الإمارات منذ 9 ساعة

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family. Job Overview: As a Wealth Support Lead at Emirates NBD, your role is to lead the investment support team within the Wealth Management division, ensuring smooth investment support operations and high-quality service to investment advisors. You will manage administrative, operational, compliance, and client support activities that enable advisors to focus on client relationships and investment strategies. Key Responsibilities:  <ul><li>Oversee the day-to-day operations of the investment support team, ensuring all processes are completed accurately, efficiently, and in line with internal standards.</li><li>Coordinate with investment advisors to ensure their operational and administrative support needs are addressed promptly and professionally.</li><li>Lead, mentor, and develop investment support professionals while fostering a high-performance and collaborative team culture.</li><li>Implement process improvements to enhance the effectiveness, efficiency, and quality of investment support services.</li><li>Ensure investment support activities comply with regulatory requirements, internal policies, audit standards, and risk management expectations.</li><li>Support investment advisors with the preparation of client reports, presentations, documentation, and related service materials.</li><li>Coordinate with relevant departments to resolve issues impacting client service and maintain accurate records in compliance with regulatory standards.</li></ul>Skills and Experience:  <ul><li>Bachelor’s degree in finance, Business, or a related field; relevant certifications in investment management or operations are preferred.</li><li>Proven experience in investment support or a related field, with a strong background in operational process management and team leadership.</li><li>Strong knowledge of investment products, investment support processes, and regulatory compliance requirements within investment services.</li><li>Excellent organizational, leadership, communication, and attention-to-detail skills, with the ability to support advisors and deliver high-quality client service outcomes.</li></ul>There’s never been a better time to join Emirates NBD.  We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.  </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

بيت.كوم

Assistant Manager - Retail Credit (UAE National)

On-site - الإمارات الأمس

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Review and implement the company approval policy and criteria on the proposals received for new company listing and to upgrade/ maintenance of a listed company.</li><li>Perform verifications and conduct visits to the   employers for new proposals received for company listing and existing companies as and when required.</li><li>Maintain and update the Approved List of Companies required additions and /or modifications for listed employers.</li><li>Keep update on the market / industry which may impact the Retail Portfolio sourced from listed companies</li><li>Handling Employer related queries received from all channels including RCC, Branches and other business channels</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

بيت.كوم

Financial Remediation Officer

عن بُعد - الإمارات الثلاثاء

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Overview: The Collections department is required to ensure all delinquent customers are called and followed up on for the respective dues which are due by the customers who have an existing facility with the bank. The department is assigned targets monthly which need to be achieved to achieve the overall goal for the organization. The collections Unit is required to ensure that our provision numbers, and the product flows are achieved to generate revenue for the bank. The follow up required on these delinquent accounts is done at the collections Centre across all products which include personal loans, credit cards, and auto loans respectively. What You Will Be Doing: <ul><li>Contacting customers via phone, email, or other communication channels to follow up on outstanding payments.</li><li>Negotiating payment plans and ensuring timely collections to minimize delinquency.</li><li>Updating customer records with accurate information and collection status.</li><li>Coordinating with internal departments to resolve customer queries and disputes.</li><li>Monitoring daily collections performance and reporting results to management.</li><li>Maintaining professionalism and ensuring compliance with all legal and regulatory requirements during the collection process.</li><li>Raising final settlements for customers depending on the reasoning which include loss of job, salary reduction, and medical condition.</li><li>Ensure customer satisfaction scores are in line with benchmarks. </li></ul> What are we looking for: We are seeking an individual for our collections team to follow up on all the delinquent pools which includes buckets from 1 to 7, respectively. As a Financial Remediation Officer at Emirates NBD, you will play a vital role in managing and recovering overdue accounts in accordance with the bank’s policies and UAE Central Bank regulations. The collection agent will ensure that his / her individual target is achieved in terms of resolution and cash collection which would in turn affect the overall performance of the department.  What we offer you: <ul><li>Competitive salary</li><li>Incentives based on the KPIs achieved</li><li>Health insurance</li><li>Strong emphasis on work-life balance and wellbeing across the bank</li><li>Learning & Development platform and career development</li></ul>Why Join Us: We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits, and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. What You'll Need <ul><li>Bachelor's degree or any Diploma</li><li>Negotiation and Influencing</li><li>Relationship and conflict management</li><li>Excellent English communication skills (written and verbal)</li><li>Strong problem-solving and interpersonal skills</li><li>Available to join immediately</li></ul>Bonus Points <ul><li>Previous experience in a Collections role, preferably within the banking industry.</li></ul> </div>

بيت.كوم

On-site - الإمارات ٢٣ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Organization Unit Purpose Group Operational Risk Oversight (Retail Banking and Wealth Management) and Conduct Risk is a Group Risk function, independent of all business units and forming part of the Group Enterprise and Operational Risk function. The unit is responsible for the second-line oversight of operational risk and conduct risk across the Group's Retail Banking, Private Banking and Wealth Management businesses. It owns and maintains the operational risk management framework as it applies to these segments — including risk and control self-assessments (RCSA), key risk indicators (KRIs), operational risk event and loss data management, scenario analysis and new product and process approval (NPPA) — as well as the Group Conduct Risk Framework covering market conduct, sales practices, product governance, suitability and consumer protection. The unit provides independent challenge to the first line, monitors the operational and conduct risk profile against the Board-approved risk appetite, and ensures unified implementation of the Group Risk Management Framework across business segments, subsidiaries and international locations. It is a key support function for the GCRO office, focused on adding business value, strengthening the control environment and embedding a strong risk and conduct culture to enhance the businesses' efficiency and effectiveness in managing their risk.        Job Purpose The role exists to drive the effective governance, oversight and operational delivery of operational risk and conduct risk management across the Group's Retail Banking and Wealth Management businesses. The job holder serves as the central second-line point of accountability for the design, maintenance and embedding of the operational and conduct risk frameworks — including independent second-line oversight of new product and process approval (NPPA) — ensuring alignment with CBUAE regulatory requirements (including the Consumer Protection Regulation and Standards and operational risk requirements) and international best practice standards across all jurisdictions in which the Group operates. The unique contribution of the role is to provide independent, forward-looking risk oversight that protects customers and the Group while enabling sustainable, well-controlled growth of the retail and wealth franchises. Job Content <ol><li>Operational Risk Management & Oversight</li></ol>Operational Risk Management Framework (ORMF) <ul><li>Own and maintain the operational risk management framework as it applies to Retail Banking, Private Banking and Wealth Management, aligned to the Group Risk Management Framework and CBUAE operational risk requirements.</li><li>Ensure consistent application of RCSA, KRI, operational risk event / loss data and scenario analysis methodologies across the covered businesses, branches and subsidiaries.</li><li>Maintain the framework taking into consideration changes in the regulatory and banking landscape and audit findings (if any).</li></ul>Risk & Control Self-Assessment (RCSA) <ul><li>Oversee and provide independent second-line challenge to the RCSA process for retail and wealth products, channels and processes.</li><li>Assess the design and operating effectiveness of key controls and track remediation of control gaps to closure.</li></ul>Operational Risk Events & Loss Data <ul><li>Oversee the identification, capture, investigation, root-cause analysis and reporting of operational risk events and losses across retail and wealth.</li><li>Ensure timely escalation of material incidents to the GCRO, EXCO and relevant committees, and drive lessons-learned and control enhancements.</li></ul>Key Risk Indicators & Risk Appetite <ul><li>Define, monitor and report operational and conduct KRIs against the Board-approved risk appetite for retail and wealth.</li><li>Escalate appetite breaches, recommend management actions and track them through to resolution.</li></ul>New Product and Process Approval (NPPA) <ul><li>Own the second-line operational and conduct risk assessment and sign-off within the Group's New Product and Process Approval (NPPA) framework for retail and wealth products, services, channels and material process / system changes.</li><li>Provide independent challenge on new product and process proposals prior to launch, ensuring risks are identified, controls are adequate and residual risk is within appetite, with fair customer outcomes embedded by design.</li><li>Track conditions of approval and post-implementation reviews (PIRs) to closure, and maintain oversight of the NPPA pipeline, governance and management information.</li></ul><ol><li>Conduct Risk & Consumer Protection</li></ol>Group Conduct Risk Framework <ul><li>Own, maintain and embed the Group Conduct Risk Framework covering market conduct, sales practices, product governance, suitability / appropriateness and fair treatment of customers.</li><li>Define conduct risk appetite and conduct MI, and report the Group's conduct risk profile to senior management and the Board Risk Committee.</li></ul>Consumer Protection (CBUAE) <ul><li>Provide second-line oversight of compliance with the CBUAE Consumer Protection Regulation and Consumer Protection Standards across retail and wealth.</li><li>Provide independent challenge on disclosure and transparency, responsible lending, pricing, financial inclusion and complaints handling.</li></ul>Product Governance & Suitability <ul><li>Provide independent oversight of product governance and the suitability / appropriateness of investment, bancassurance and banking products distributed to retail and wealth clients.</li><li>Challenge target-market definition, product approvals and periodic product reviews.</li></ul>Complaints & Root-Cause Oversight <ul><li>Oversee complaints management from a conduct-risk perspective, driving thematic root-cause analysis and systemic remediation.</li><li>Monitor redress, emerging trends and conduct issues and report to the relevant committees.</li></ul>Sales Practices & Incentives <ul><li>Provide oversight of sales practices, staff incentive and reward schemes and mis-selling risk to ensure alignment with fair-customer-outcome principles.</li></ul><ol><li>Governance, Committees & Reporting</li></ol>Risk Committees & Governance Management of, and representation on, risk committees and forums, including: <ul><li>Group Risk Committee –presenter, as needed, for operational and conduct risk matters.</li><li>Retail and Wealth business risk forums </li><li>Conduct / Consumer Protection Forum</li></ul>Group Risk Reporting <ul><li>Own periodic operational and conduct risk reporting for retail and wealth to EXCO, GRC, BRC and the Board against risk appetite.</li><li>Provide integrated risk-profile views, thematic deep-dives and early-warning indicators.</li></ul>Group Oversight – Branches & Subsidiaries <ul><li>Provide oversight of operational and conduct risk management for retail and wealth at relevant international branches and subsidiaries as required by international oversight framework.</li><li>Review subsidiary / branch risk submissions, appetite metrics and breaches, and ensure alignment to Group standards.</li></ul><ol><li>Regulatory & Supervisory Engagement</li></ol>Regulatory Change & Gap Assessment <ul><li>Own the gap assessment and implementation oversight for operational risk and conduct / consumer-protection regulations issued from time to time by the CBUAE and other relevant regulators.</li></ul>Supervisory Audits & Examinations <ul><li>Coordinate Group Risk engagements relating to regulatory examinations, thematic reviews and internal / external audit on operational and conduct risk matters, and oversee remediation of findings.</li></ul>Risk Culture & Capability <ul><li>Drive operational and conduct risk awareness, training and culture across the first line; enhance the organization's risk knowledge and embed individual accountability.</li></ul>Education <ul><li>Graduate qualifications with majors in Business, Finance, Economics, Risk Management or a related field.</li><li>Professional operational risk certification (e.g. IOR Certificate / CORP), FRM or PRM.</li><li>Conduct / compliance certification (e.g. ICA) an advantage.</li></ul>Experiences <ul><li>15+ years of relevant experience in operational risk and / or conduct risk within large international banking organizations or a consulting background.</li><li>Proven leadership and experience in handling EXCO-level senior management.</li><li>Strong hands-on experience in operational risk frameworks (RCSA, KRI, loss data, scenario analysis) and new product and process approval (NPPA), and in conduct risk / consumer protection within retail and wealth businesses.</li><li>Strong experience in leading and executing regulatory change initiatives (including CBUAE Consumer Protection).</li></ul>Knowledge & Skills <ul><li>Expert knowledge of retail and wealth products, channels and processes.</li><li>Ability to present ideas, influence and achieve consensus with senior stakeholders and the first line.</li><li>Experience of working in diverse, cross-cultural and multi-jurisdictional teams.</li></ul>Behavioral Competencies <ul><li>Pragmatic, innovative and a quick learner with strong independent judgement.</li><li>Team player with the ability to work in a multi-cultural environment.</li><li>Strong communication, influencing and public speaking skills; able to challenge the first line constructively.</li></ul>#LI-TD1 </div>

من ٠ إلى ٠ سنة بيت.كوم

Head of International Compliance

On-site - الإمارات ١٨ يوليو ٢٠٢٦

الموارد البشرية

من ٠ إلى ٠ سنة بيت.كوم

Head of Operational Risk Technology and Transformation

On-site - الإمارات ١٧ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job PurposeThis role is accountable for enterprise-wide operational risk transformation and leads the functional roll-out of major transformation programmes. The role represents the Operational Risk function at senior governance forums and acts as the primary external regulatory representative for operational risk system infrastructure matters. Key ResponsibilitiesProject Delivery & Ownership<ul><li>Deliver Operational Risk project roadmaps in collaboration with stakeholders.</li><li>Lead Operational Risk projects and portfolio analysis initiatives.</li><li>Act as a liaison between Business and IT teams.</li><li>Coordinate with Business, Risk, IT and external vendors to ensure successful project outcomes.</li><li>Facilitate working groups and obtain stakeholder consensus.</li><li>Drive automation and process simplification using tools such as SAS, Python and Power BI.</li><li>Manage vendors throughout requirements gathering, design and UAT phases.</li><li>Ensure IT deliverables are completed within agreed timelines.</li><li>Recommend implementation alternatives and obtain senior management approvals.</li><li>Lead functional discussions during senior management forums.</li><li>Ensure infrastructure capabilities support regulatory, audit and management reporting requirements.</li><li>Drive closure of audit observations owned by Risk teams.</li></ul>Insurance Management<ul><li>Manage annual renewals and ensure no gaps in insurance coverage.</li><li>Maintain policy documentation, endorsements, warranties and coverage schedules.</li><li>Benchmark insurance arrangements against GCC banking peers.</li><li>Manage broker relationships and service delivery.</li><li>Maintain insurance claims registers and oversee recovery and notification processes.</li></ul>Compliance & Regulatory Management<ul><li>Ensure compliance with internal policies and procedures.</li><li>Analyse new CBUAE regulations impacting Operational Risk.</li><li>Conduct gap assessments and compliance planning.</li><li>Own and coordinate closure of system infrastructure observations raised by regulators.</li></ul>Skills and ExperienceAnalytical CapabilityAbility to understand business problems and deliver innovative solutions. Market, Industry & Business AwarenessMaintains deep understanding of banking industry trends, market developments and best practices. Interpersonal SkillsExcellent written, verbal and presentation skills. Leadership CapabilityDemonstrates strong leadership and sound judgement, making informed decisions while consulting stakeholders appropriately.  Person SpecificationEducation<ul><li>Degree from a reputed institution (e.g. IIT or equivalent).</li><li>Professional qualification in Finance or Risk Management.</li><li>FRM or CFA qualification preferred.</li></ul>Experience<ul><li>More than 10 years of experience leading large, multidisciplinary teams.</li><li>Experience with risk systems and analytical models.</li><li>Proven delivery ownership of large-scale risk and transformation programmes.</li><li>Experience managing significant programme budgets.</li></ul>Knowledge & Skills<ul><li>Strong understanding of operational risk platforms, fraud management and alert management systems.</li><li>Knowledge of banking regulations and risk management frameworks.</li><li>Sound understanding of wholesale and retail banking products.</li><li>Experience in data governance and risk technology transformation.</li></ul>Behavioural Competencies<ul><li>Original thinker with a positive attitude.</li><li>Strong team player.</li><li>Problem-solving mindset focused on improvement and continuous learning.</li></ul>There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognized banking brands and continue to invest in innovation, talent, and professional development. At Emirates NBD, you’ll have the opportunity to work alongside highly skilled professionals, contribute to strategic initiatives across the Group, and build a rewarding career in a dynamic and collaborative environment. We offer competitive benefits, flexible working opportunities where applicable, and an inclusive workplace that supports continuous learning and growth. We encourage interested candidates to review the key responsibilities and qualifications and apply for positions that match their skills and aspirations.  #LI-KS1 </div>

وظائف Emirates NBD Bank

Assistant Manager – Wealth Support (UAE Nationals)

Assistant Manager - Retail Credit (UAE National)

Financial Remediation Officer

Assistant Manager - Customer Due Diligence (UAE National)

Retail Banking Officer - Personal Loans

Acquisition Officer - Business Banking

Assistant Manager - Operation Digital Support (UAE Nationals)

Senior Product Manager

Graduate Trainee - Performance Management Analyst

Manager - Outsourcing and Third-Party Risk Management (UAE National)

Customer Service Manager

Team Head - Market Risk

Senior Manager - Business Marketing

Investment Advisor

Retail Banking Officer - Personal Loans

Assistant Manager - Product Control

Senior Relationship Manager - Business Banking

Head of Conduct Risk and Operational Risk Oversight

Head of International Compliance

Head of Operational Risk Technology and Transformation

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وظائف Emirates NBD Bank

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