وظائف Saadiyat Rotana Resort & Villas

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic Health and Safety professionals who pride themselves on their ability to deliver extraordinary levels of customer service and direct a team that remains in compliance with top quality food and beverage products through prompt, accurate and personalized service.<br><br>As an Environmental Health and Safety (EHS) Coordinator, your key responsibilities will include:</p> <ul> <li>Conduct daily inspections based on food safety Standards in kitchens, outlets and relevant areas such as stores, receiving, engineering, garbage room</li> <li>Conduct a daily workplace and guest areas inspections based on the Environment, Health &amp; Safety standards in all departments</li> <li>Follow up on the corrective actions implementation with other departments</li> <li>Conduct training for all employees on EHS and food safety policies and procedures.</li> <li>Coordinate EHS meetings and prepare the respective minutes</li> <li>Conduct induction training for contractors and colleagues related to EHS and food safety system.</li> <li>Conduct contractor’s inspection when working inside the premises.</li> <li>Assist other departments on completing their departmental risk assessments, their incidents investigation and corrective actions completion</li> <li>Schedule and join the Environmental Health and Safety Manager during audits conducted for suppliers and contractors</li> <li>Review and maintain all records related to EHSMS &amp; food safety on a monthly basis.</li> <li>Participate in various types of EHS/HACCP/ ISO/Sustainability/OHSMS compliance and/ or management system audits.</li> <li>Collaborate with various departments to implement corporate social responsibility activities aimed at contributing positively to the community and environment.</li> <li>Oversee the implementation and monitoring of Rotana Earth programs within the hotel</li> <li>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</li> <li>Comply with the hotel environmental, health and safety policies and procedures</li> </ul> <p>Occupational Health and Safety responsibilities will include:</p> <ul> <li>Develop OHSMS manuals, policies and procedures and review periodically or less if required.</li> <li>Lead the implementation of OHS System and monitor the system through inspections, meetings e.g., OHS meetings, Management review… with the Head of departments as well as the operational colleagues.</li> <li>Retain active involvement in periodic reviews and assisting in setting EHS objectives and targets.</li> <li>Ensure that new employees receive all OHS trainings related to their specific tasks. <br>Report to senior management and sector regulatory authority on the OHSMS performance.</li> <li>Ensure the Legal requirements are updated, communicated, and implemented throughout the property.</li> <li>Establish and plan audits and inspections to ensure compliance with OHS regulations. Oversee and communicate all audit results. Establish action plans to ensure the hotel compliance with OHS regulatory requirements.</li> <li>Conduct and regularly review the risk assessment for all areas in the hotel in coordination with the concerned departments and implement specific control measures.</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Accounts Clerk you are responsible to assist the Finance Team with accounting records and assist the Paymaster with updating payroll system and your role will include key responsibilities such as:<br><br>• Make requisition for the stationary and all other office supplies for the smooth operations of the office<br>• Ensure proper maintenance of accounting records, receive and distribute Finance Department incoming mail<br>• Ensure that all attendance sheets from different departments are approved before forwarding to Paymaster<br>• Assist the Paymaster in the departmental attendance sheet administration <br>• Distribute pay slips to the Department Heads and obtain their signatures upon delivery<br>• Answer incoming calls promptly, transferring calls wherever necessary and record messages accurately<br>• Call up suppliers to collect pending payments<br>• Maintain high level of record confidentiality</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:<br><br>• Perform tasks as per instructions from the immediate supervisor and as per duty schedule<br>• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly<br>• Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request<br>• Ensure proper appearance and grooming while on duty<br>• Answer the Room Service telephones, if and when required <br>• Make himself / herself familiar with all relevant issues concerning the Room Service<br>• Report cleanliness and maintenance issues to the immediate supervisor<br>• Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc <br>• Flexible to work in other areas when required by the immediate supervisor<br>• Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:<br><br>• Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel<br>• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources<br>• Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue<br>• Set up the bar and prepare all mise-en-place for service<br>• Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service<br>• Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:<br><br>• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature<br>• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives<br>• Maintain a prompt and accurate follow up and trace system for all correspondences<br>• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action<br>• Ensure that the sales month end report is accomplished and submitted on time<br>• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours<br>• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment<br>• Ensure that all equipment is in proper working order and cultivate care for all equipment used</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact<br>• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner<br>• Set up the outlet prior to the business hours along with the service team<br>• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables<br>• Observe the cleanliness and maintenance of the outlet and the entrance area<br>• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact<br>• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests<br>• Contribute in setting up the outlets database<br>• Reassure the guests’ satisfaction upon their departure</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:<br><br>• Perform tasks as per instructions from the immediate supervisor and as per duty schedule<br>• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly<br>• Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request<br>• Ensure proper appearance and grooming while on duty<br>• Answer the Room Service telephones, if and when required <br>• Make himself / herself familiar with all relevant issues concerning the Room Service<br>• Report cleanliness and maintenance issues to the immediate supervisor<br>• Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc <br>• Flexible to work in other areas when required by the immediate supervisor<br>• Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As Ken Fix It you are responsible for the general maintenance work on a daily basis and your role will include key responsibilities such as:<br><br>• Repair or replace all types of tiles, floor and wall as and when required<br>• Carry out general repairs to block work walls<br>• Carry out plaster repair works to walls<br>• Repair and fix damaged shelving and furniture when necessary<br>• Carry out general painting works as required<br>• Carry out general plumbing, repairs and silicon sealant replacement, etc.<br>• Repair and replace broken windows, doors and locks<br>• Adhere to Rotana policies and procedures<br>• Report any severe damages to the attention of your Superiors</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as:<br>• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction<br>• Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods<br>• Actively involve in promoting and selling companies loyalty program, Food &amp; Beverage events / in house facilities and hotel / company partners<br>• Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts<br>• Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies</p> </div>