وظائف تلى سيلز - العين الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain, UAE.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service.</p><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Lead and manage all daily business operations.</p></li><li><p>Maintain exceptional service standards across Coffee, Food and Entertainment.</p></li><li><p>Ensure compliance with company SOPs, health and safety requirements, cleanliness standards and operational procedures.</p></li><li><p>Monitor opening and closing procedures.</p></li><li><p>Recruit, train, coach and develop employees.</p></li><li><p>Prepare staff schedules and manage workforce requirements efficiently.</p></li><li><p>Build a positive, accountable and high-performance workplace culture.</p></li><li><p>Conduct performance reviews and regular coaching sessions.</p></li><li><p>Resolve customer concerns professionally and improve guest satisfaction.</p></li><li><p>Monitor customer feedback and online reviews.</p></li><li><p>Achieve monthly sales and profitability targets.</p></li><li><p>Monitor food, beverage, labour and operational costs.</p></li><li><p>Maintain inventory accuracy and oversee purchasing activities.</p></li><li><p>Reduce waste and identify opportunities to improve operational efficiency.</p></li><li><p>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary based on experience.</p></li><li><p>Performance-based incentives.</p></li><li><p>Career advancement and professional development opportunities.</p></li><li><p>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</p></li><li><p>A dynamic and ambitious working environment.</p></li></ul><p><strong>How to Apply</strong></p><p>Candidates must complete the application through The Exile’s official recruitment portal:</p><p><u>https://theexile-ops.replit.app/apply/e3ee255b9a884df38be2d27e4574fac0</u></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</p></li><li><p>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</p></li><li><p>Proven experience leading a team of at least 15 employees.</p></li><li><p>Strong understanding of hospitality operations and customer experience.</p></li><li><p>Experience in P&amp;L management, budgeting, cost control and inventory management.</p></li><li><p>Ability to monitor KPIs and make data-driven decisions.</p></li><li><p>Strong leadership, communication, organisation and problem-solving skills.</p></li><li><p>Experience with POS systems; Foodics experience is an advantage.</p></li><li><p>Fluent English is required; Arabic is an advantage.</p></li><li><p>Must be able to work on-site in Al Ain.</p></li><li><p>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</p></li></ul><p></p></section>

<p>Cash Flow & Working Capital Management</p><ul><li><p>Manage Cash Runway: Monitor the company's daily cash position and provide weekly burn-rate reports to management to protect startup liquidity.</p></li><li><p>Accounts Payable (AP): Manage local and international supplier ledgers, execute multi-currency foreign exchange (FX) payments, and negotiate credit terms.</p></li><li><p>Accounts Receivable (AR): Establish credit-check limits for newly acquired workshops, garages, and corporate fleets, and strictly pursue overdue invoices.</p></li><li><p>Daily Sales Reconciliation: Reconcile daily cash, card, bank transfer, and e-commerce receipts against POS and sales invoices.</p></li></ul><p>Financial Infrastructure & Reporting</p><ul><li><p>System Implementation: Help integrate cloud accounting software (e.g., QuickBooks, Zoho, Odoo) with the warehouse inventory management system.</p></li><li><p>Process Documentation: Build and enforce basic internal control policies for purchasing approvals, expense claims, and cash handling.</p></li><li><p>Financial Statements: Prepare monthly Profit & Loss (P&L) statements, Balance Sheets, and Cash Flow forecasts for founders and early investors.</p></li></ul><p>Compliance, Tax, & Administration</p><ul><li><p>UAE VAT Compliance: Ensure all local sales invoices and import documentation are compliant with Federal Tax Authority (FTA) guidelines. Prepare and file quarterly VAT returns.</p></li><li><p>Customs Audit Trail: Archive clean records of Bills of Lading, Customs Declarations, and Delivery Advices.</p></li><li><p>Startup Administration: Run the monthly payroll, manage office utility expenses, and coordinate renewals for trade licenses and corporate insurance policies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: 2–5 years of accounting experience, specifically within an automotive spare parts trading company.</p><p>Technical Skills: Proficient in cloud accounting tools and advanced Excel (VLOOKUPs, Pivot Tables). Experience setting up a system from scratch is a plus</p>