وظائف خدمة عملاء في الإمارات
٧٤٨ وظائف شاغرة
<p>نحن نبحث عن مدير خدمات لينة ديناميكي ذو خبرة للإشراف على تقديم خدمات لينة عالية الجودة ضمن عمليات إدارة المرافق لدينا في دبي. سيقود المرشح الناجح فريقًا لضمان معايير خدمة استثنائية، وتحسين رضا العملاء، والحفاظ على دعم مرافق فعال.</p><p>المسؤوليات:<br>- إدارة والإشراف على جميع الخدمات اللينة بما فيها التنظيف ومكافحة الآفات، تنسيق الحدائق، إدارة النفايات، الأمن، وخدمات تقديم الطعام.<br>- تطوير وتنفيذ خطط تقديم الخدمات بما يضمن الامتثال لمتطلبات العملاء والمعايير الصناعية.<br>- متابعة أداء البائعين والتنسيق مع الموردين لضمان جودة الخدمة وتكلفتها الفعالة.<br>- قيادة وتدريب وتحفيز فريق الخدمات اللينة لتحقيق التميز التشغيلي وتعزيز بيئة عمل تعاونية.<br>- إجراء تدقيقات وتفتيشات منتظمة للحفاظ على معايير عالية من النظافة والسلامة ورضا العملاء.<br>- التعامل مع تفاعلات العملاء باحترافية، ومعالجة أي مخاوف و<p>- شهادة BICS<br>- خبرة مثبتة في إدارة الخدمات اللينة ضمن قطاع إدارة المرافق، ويفضل في الإمارات العربية المتحدة أو منطقة مجلس التعاون الخليجي.<br>- مهارات قيادة قوية مع القدرة على إدارة فرق متنوعة ومتعاقدين متعددين.<br>- معرفة ممتازة بعمليات الخدمات اللينة، أنظمة الصحة والسلامة، ومعايير الجودة.<br>- مهارات تواصل وتفاعل اجتماعي متميزة لبناء علاقات إيجابية مع العملاء وأفراد الفريق.<br>- القدرة على تحليل بيانات أداء الخدمة وتنفيذ إجراءات التحسين المستمر.<br>- مهارات حل المشكلات بشكل استباقي والقدرة على العمل تحت الضغط في بيئة سريعة الإيقاع.<br>- يفضل وجود درجة البكالوريوس في إدارة المرافق، إدارة الأعمال، أو مجال ذي صلة.<br>- مرونة وتركيز على العميل مع الالتزام بتقديم التميز.</p>
<p>نحن نبحث عن مدير خدمات لينة ديناميكي وذو خبرة للإشراف على تقديم خدمات لينة عالية الجودة ضمن عمليات إدارة المرافق لدينا في دبي. سيقود المرشح الناجح فريقاً لضمان معايير خدمة استثنائية، وتحسين رضا العميل، والحفاظ على دعم مرافق فعال.</p><p>المسؤوليات:
- إدارة والإشراف على جميع الخدمات اللينة بما في ذلك التنظيف، ومكافحة الآفات، وتنسيق الحدائق، وإدارة النفايات، والأمن، وخدمات المقاهي والتموين.
- تطوير وتنفيذ خطط تقديم الخدمات بما يضمن الامتثال لمتطلبات العميل والمعايير الصناعية.
- مراقبة أداء الموردين والتنسيق مع الموردين لضمان جودة الخدمة والفعالية من حيث التكلفة.
- قيادة وتدريب وتحفيز فريق الخدمات اللينة لتحقيق التميز التشغيلي وتعزيز بيئة عمل تعاونية.
- إجراء تدقيقات وفحوصات منتظمة للحفاظ على معايير عالية من النظافة والسلامة ورضا العملاء.
- التعامل مع تفاعلات العملاء بشكل مهني، ومعالجة أي مخاوف وp</p><p>- شهادة BICS
- خبرة مثبتة في إدارة الخدمات اللينة ضمن قطاع إدارة المرافق، ويفضل في الإمارات العربية المتحدة أو منطقة مجلس التعاون الخليجي.
- مهارات قيادية قوية مما يمكن من إدارة فرق متنوعة ومقاولين متعددين.
- معرفة ممتازة بعمليات الخدمات اللينة، ولوائح الصحة والسلامة، ومعايير الجودة.
- مهارات اتصال وتواصل استثنائية لبناء علاقات إيجابية مع العملاء وأعضاء الفريق.
- القدرة على تحليل بيانات أداء الخدمة وتنفيذ إجراءات التحسين المستمر.
- مهارات استباقية لحل المشكلات والقدرة على العمل تحت الضغط في بيئة سريعة الإيقاع.
- يفضل درجة البكالوريوس في إدارة المرافق أو إدارة الأعمال أو مجال ذي صلة.
- مرونة وتركيز على العميل مع الالتزام بتقديم التميز.</p>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p>في Snowflake، نحن نُشغّل عصر المؤسسة الوكالية. لتمهيد هذه الحقبة الجديدة، نبحث عن مفكّرين أصيليين قائمين على الذكاء الاصطناعي عبر كل وظيفة ممن يستشعرون حماساً لإعادة اختراع طريقة عملهم. أنت لا تستخدم الأدوات فحسب؛ أنت تملك فضولاً فطرياً، وتتعامل مع الذكاء الاصطناعي كشريك عالي الثقة يُعدّ جزءاً أساسياً من كيفية حل المشكلات وتسريع تأثيرك. نبحث عن أشخاص بدون أنا عالية الذين يزدهرون في بيئات ديناميكية وسريعة الحركة ويتحركون بعقلية تجريبية — أي يختبرون بسرعة القدرات الناشئة لاكتشاف طرق أبسط وأكثر قوة لتقديم النتائج. في Snowflake، دورك ليس فقط في تنفيذ وظيفة، بل في المساعدة في إعادة تعريف مستقبل كيفية إنجاز العمل.</p><br><p>مدير حلول الخدمات (SSM) لدى المستوى 4 هو محترف مؤهل بالكامل مسؤول عن إدارة مشاريع معقدة. يركّز هذا الدور على الانتقال الاستراتيجي للعملاء من شراء “ساعات” إلى تحقيق “أثر محدد” وقيمة تجارية. ستعمل كمنْتِقد استشاري، لضمان أن كل بيان عمل (SOW) هو خريطة طريق صارمة قائمة على مراحل مرتبطة بنتائج تجارية محددة.</p><br><strong>لماذا هذا الدور؟</strong><ul><li><p><strong>حل المشكلات المعقدة:</strong> العمل على مشكلات ذات نطاق متنوع حيث يتطلب تحليل البيانات تقييم عوامل يمكن التعرف عليها.</p><br></li><li><p><strong>الأثر الاستراتيجي:</strong> امتلاك دورة الخدمات للمشروعات عالية المخاطر والمعقدة، مع ضمان أن الاكتشاف الفني مستند إلى قدرات المنتج الأساسية.</p><br></li><li><p><strong>القيادة التشغيلية:</strong> تنفيذ حوكمة النطاق الرسمية والحفاظ على صحة هامش الممارسة من خلال تدقيق صارم في SFDC.</p><br></li></ul><strong>ما الذي ستفعله:</strong><ul><li><p><strong>مُتحدٍ استشاري:</strong> توفير الثقة لمواجهة طلبات العملاء غير الواقعية وتقديم خيارات مقاربة استراتيجية لحماية صحة المشروع ونجاح العميل.</p><br></li><li><p><strong>حوكمة النطاق:</strong> قيادة اكتشاف فني عميق قبل التوقيع وتنفيذ عمليات تغيير رسمية وقابلة للتدقيق لجميع تعديلات النطاق.</p><br></li><li><p><strong>سلامة البيانات التجارية:</strong> امتلاك دقة توقعات الحجوزات والمراحل المالية في SFDC، لضمان الصحة التجارية للممارسة.</p><br></li><li><p><strong>هندسة القيمة:</strong> ترجمة التحديات التجارية المعقدة إلى خرائط طريق مدفوعة بالمراحل، مع التأكد من توافق SOW مع حالات الاستخدام الخاصة بالعميل.</p><br></li><li><p><strong>شبكات بين وظيفية:</strong> بناء شبكة من الأشخاص الداخليين والخارجيين في مجالك لتعزيز التوافق على “الجبهة الموحدة”.</p><br></li></ul><strong>مرشحنا المثالي سيملك</strong><p><strong>الخبرة:</strong> غالباً ما تتطلب خبرة لا تقل عن 8 سنوات ذات صلة مع درجة البكالوريوس؛ أو 6 سنوات ودرجة الماجستير.</p><br><p><strong>خبرة المجال</strong>: 8-12 سنة خبرة ميدانية في المبيعات أو تسليم الخدمات، تحديداً في مجالات Data Warehousing، BI، أو Cloud.</p><br><p><strong>الكفاءة الفنية:</strong> قدرة بمستوى خبير في الاكتشاف الفني وتحديد النطاق وقيادة اكتشاف عميق قبل التوقيع.</p><br><p><strong>المهارات الناعمة:</strong> قدرة مثبتة على استخدام الحكم الجيد في اختيار الأساليب والتقنيات للحصول على حلول في بيئات معقدة.</p><br><p>Snowflake تنمو بسرعة، ونحن نقوم بتوسيع فريقنا للمساعدة في تمكين وتسريع نمونا. نبحث عن أشخاص يشاركون قيمنا، يتحدون التفكير العادي، ويدفعون وتيرة الابتكار بينما يبنون مستقبلاً لأنفسهم وSnowflake.</p><br><p>كيف تريد أن تُحدث تأثيرك؟</p><br><p>للوظائف الواقعة في الولايات المتحدة، يُرجى زيارة صفحة الوظيفة على موقع Snowflake Careers للمعلومات حول الرواتب والمزايا: careers.snowflake.com</p><br> </div>
Job Purpose Summary<br><br>The incumbent will be responsible for the administration of the operations and activities in the Department of Student Accessibility Services ensuring it is in line with the stated goals, vision and mission of the division. Proactively promotes the awareness about the Department of Student Accessibility Services to encourage the acceptance of special needs students amongst Zayed University’s community. The Incumbent will manage the Work of a Special Educational Needs (SEN) Team, within the Department of Student Accessibility Services, to support Students with Special Needs.<br><br>Key Accountabilities<br><br> Guide the development and implementation of long-range and short-range plans for achieving special education goals and objectives in alignment with the Department’s strategic plan. Plans, develops, implements, and administers programs and services to meet identified needs, including development and implementation of new programs and services. Maintaining existing resources and exploring opportunities to develop or incorporate new resources from the wide range available within the University and externally. Encouraging an atmosphere of continuing professional development and sharing of good practice with colleagues. Advising and Supporting Faculty in their teaching and curriculum delivery for those students with special educational needs. Ensures that students, including those with special or additional needs receive their full educational entitlement and have access to the whole curriculum. Maintain open lines of communication regarding special education with all interested parties; respond to concerns of parents, faculty and students. Provides ongoing SEN assessments (ranging from screening to assessment) to make recommendations for action that can subsequently be used to create individual educational plans (IEP). Coordinates and Promotes “Accessibility” related professional workshops to faculty and staff as well as workshops that can be given in high schools. Creates an annual budget that supports initiative by the Department of Student Accessibility Services. Manages all administrative work related to the department and generates on going Reports related to SEN. Manager all admin work related to the department of Student Accessibility Services in Dubai and generates on going reports related to SEN. Expands and maintains knowledge of current disability laws to ensure ZU maintains compliance. Facilitates communication and problem solving between faculty, staff, and students with disabilities on access and accommodation issues. Makes recommendations to the Department’s Director regarding any issues related to SEN students. Creates marketing information describing the department services to encourage students with disability to self-identify. Organizes awareness Event of SEN for all ZU Community. Provides training to ZU’s community to effectively support SEN students. Promotes, a positive student self-image, improving motivation levels and create a sense of “can do”. Manages the allocation of support resources, where appropriate, to identified SEN students. Conduct researches on challenges related to SEN Students and provide solutions to be used as database in the future.<br><br>DEGREE OF INDEPENDENCE/COMPLEXITY OF ENVIRONMENT<br><br>Highly ambiguous, constantly changing environment with a diverse network of key stakeholders and policy makers.<br><br>Must be able to deal with simultaneously occurring crisis which may compete for time.<br><br>Planning, organizing, directing and innovating skills required with a strategic horizon and functional diversity.<br><br>Integration of diverse services and functions with inherent conflict.<br><br>WORKING RELATIONSHIPS/IMPACT OF INTERACTIONS<br><br>Interacts extensively with the Department’s Director, faculty and representatives from external organizations and other universities to further promote the vision of the University and Department of Student Accessibility Services.<br><br>Works as a collaborative and active member of the university team.<br><br>Demonstrates cultural adaptability, with proven experience working effectively with diverse community.<br><br>Education & Experience Requirements<br><br>Must possess a bachelor’s Degree in School or Clinical Psychology) from an accredited Institution with a minimum of 8 years of experience with SEN students or an equivalent Combination of education and experience.<br><br>Hold a recognized license in (school or clinical psychology (covering Learning Difficulties).<br><br>Willingness to travel between Abu Dhabi and Dubai when required (position is based in Dubai).<br><br>Desired Or Preferred Requirements<br><br>Able to work unsupervised / self-motivating to ensure delivery of competent, ethical, and efficient services.<br><br>Familiarity with the UAE/Arabic collective society and culture is a necessity.<br><br>Comfortable with technology (Excel, Word, etc.)<br><br>Strong knowledge of group dynamics and personal counseling techniques suitable to an educational setting.<br><br>Ability to build and sustain good relationships with Staff<br><br>Ability to motivate others.
Accountabilities and Key Roles:Lead and oversee the bank’s AML investigative services and court orders management, ensuring compliance with regulatory requirements and internal policies. Develop, implement, and continuously improve frameworks, processes, and methodologies for conducting AML investigations and handling court orders. Manage the review, analysis, and escalation of complex AML cases and legal requests, ensuring accuracy, thoroughness, and timely resolution. Liaise with internal stakeholders, law enforcement agencies, regulatory bodies, and courts for effective case management and response to legal requests. Ensure that the bank complies with all court orders, including freezing accounts, facilitating asset recovery, or other judicial instructions. Oversee the execution of court-related directives, making sure they are implemented accurately and within prescribed deadlines. Prepare and present comprehensive reports, findings, and recommendations to senior management and relevant committees. Monitor regulatory changes, industry trends, and emerging risks to inform investigative and court order processes. Ensure confidentiality, integrity, and security of sensitive information throughout all activities. Lead, mentor, and develop the investigative and court orders team, promoting high standards of compliance and professionalism. Support audit and regulatory reviews and respond to inquiries related to AML investigations and court orders. Job Requirements:<br>Education:Bachelor’s degree in Business Administration or a related field from a recognized university. Professional certifications in AML, Financial Crimes, and Compliance (preferred).<br>Experience:Minimum 10 years of experience in AML investigations, court order management, or related roles. Experience in banking or financial services sector.<br>Competencies:Advanced investigative, analytical, and case management skills. Strong knowledge of AML regulations, court order processes, and legal requirements. Excellent report writing and communication abilities. Leadership and team development skills. Confidentiality and professional integrity. Problem-solving and decision-making capabilities. Fluent in Arabic and English Language
Join our Team<br><br>About this opportunity:<br><br>Have you recently graduated and are looking for the right place to grow and develop? Perhaps you have been working for another global company for a year and now feel ready to join the technological revolution at Ericsson? If so, we might be the perfect fit. We are excited to present a unique opportunity! We are looking for a talented individual to join our dedicated team as a Junior Learning Consultant role.<br><br>This role is exclusively open to Emiratis, in line with our commitment to supporting national talent development.<br><br>What You Will Do:<br><br>Training coordination, including preparing training logistics Supporting trainers and training participants Preparing training venues Maintaining daily contact with trainers and vendors Providing support to the team with incoming inquiries Scheduling meetings and preparing timetables Preparing training materials<br><br>Together with other coordinators, you will drive customer engagements and ensure that Learning Services projects are delivered with quality and on time. You will have the opportunity to gain a thorough understanding of the business environment by working closely with customers and vendors.<br><br>What You Will Bring<br><br>BSc in Telecommunications, Computer Science, or equivalent is preferred but not required; candidates with other academic backgrounds are welcome to apply. Ability to work on multiple projects simultaneously and prioritize tasks to meet the demands of a dynamic training environment. Proficiency in English. A technical background will be an advantage, preferably in telecommunications or IT. Ability to work both independently and as part of a team. Ability to perform well under pressure in a high-impact business environment. A hands-on approach and a "can-do" attitude. Experience working in an international environment is a plus. An understanding of project management activities is a plus. An interest in technology and its evolution is a plus.<br><br>Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br>What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br>Primary country and city: United Arab Emirates (AE) || Dubai<br><br>Req ID: 786922
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Identify and engage potential clients through market research and business networking.</p></li><li><p>Generate new business opportunities and expand the company's client portfolio.</p></li><li><p>Build and maintain strong relationships with clients and key stakeholders.</p></li><li><p>Understand client requirements and provide tailored FM and Housekeeping solutions.</p></li><li><p>Prepare and deliver professional proposals, quotations, and presentations.</p></li><li><p>Collaborate with the marketing team to support lead generation and business growth initiatives.</p></li><li><p>Monitor market trends, competitor activities, and industry developments.</p></li><li><p>Achieve monthly and annual sales targets while maintaining high customer satisfaction.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Business Administration, Marketing, or a related field.</p><ul><li><p>3–5 years of UAE experience in Business Development or Sales.</p></li><li><p>Prior experience in Facilities Management (FM) and Housekeeping industry is mandatory.</p></li><li><p>Valid UAE Driving License.</p></li><li><p>Proven track record of achieving and exceeding sales targets.</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li></ul></li><li><p>Strong analytical and problem-solving abilities.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Identify and engage potential clients through market research and business networking.</p></li><li><p>Generate new business opportunities and expand the company's client portfolio.</p></li><li><p>Build and maintain strong relationships with clients and key stakeholders.</p></li><li><p>Understand client requirements and provide tailored FM and Housekeeping solutions.</p></li><li><p>Prepare and deliver professional proposals, quotations, and presentations.</p></li><li><p>Collaborate with the marketing team to support lead generation and business growth initiatives.</p></li><li><p>Monitor market trends, competitor activities, and industry developments.</p></li><li><p>Achieve monthly and annual sales targets while maintaining high customer satisfaction.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Business Administration, Marketing, or a related field.</p><ul><li><p>3–5 years of UAE experience in Business Development or Sales.</p></li><li><p>Prior experience in Facilities Management (FM) and Housekeeping industry is mandatory.</p></li><li><p>Valid UAE Driving License.</p></li><li><p>Proven track record of achieving and exceeding sales targets.</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Are you ready to shape the future with confidence?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>You will be joining one of the most dynamic and globally connected teams in the industry. In International Tax & Transaction Services, we help businesses navigate the complexities of cross-border operations, manage tax risks, and unlock value through strategic transactions. Our work spans international tax advisory, transfer pricing, transaction tax, and operational tax effectiveness—delivering insights that shape business decisions and drive growth. Click here to learn more about the Tax service line.</p><br> <p><b>What we look for:</b></p><br> <ul><li><b>You have an agile, growth-oriented mindset. </b>What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.</li><li><b>You are curious and purpose driven.</b> We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.</li><li><b>You are inclusive.</b> We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.</li></ul><p><b>Qualifications:</b></p><br><ul><li>Bachelor’s or master’s degree completed in Accounting, Finance, Economics, or any business-related major within the past 18 months</li><li>Tax related courses or relevant work experience are preferred</li><li>Nationals only to be considered</li></ul><p><b>What’s in it for you:</b></p><br> <ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul> <p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br> <ul><li><b>Step 1: Apply</b><ul><li>Please complete the online application and answer all the questions.</li></ul></li><li><b>Step 2: Test</b><ul><li>If selected, you will receive an invitation to complete the EY online assessments.</li></ul></li><li><b>Step 3: On Demand Interview</b><ul><li>Upon passing the assessments, you will receive an invitation for an initial interview.</li></ul></li><li><b>Step 4: Attend</b><ul><li>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</li></ul></li><li><b>Step 5: Receive</b><ul><li>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</li></ul></li></ul> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
Job Title: Housing Services Relations Officer - Emiratization program (Exclusively for UAE National)<br><br>Job Code: JPC - 6119<br><br>Location : Abu Dhabi - UAE<br><br>Experience: 0 : 1 Years<br><br>Education: Bachelors Degree<br><br>Language: Excellent in English & Arabic<br><br>Job Description<br><br>Participating in receiving various types applications from citizens and ensuring that the applications are completed correctly and contain all the required information from the applicants.<br><br>Reviewing and examining the required documents and ensuring they are approved by the relevant official authorities in the emirate, in accordance with the eligibility and benefit criteria approved b<br><br>Entering service applications into database after verifying them against the data in the attached official documents.<br><br>Contacting applicants through the main call center if the required documents or approvals are incomplete, and directing them to complete them from the relevant official authorities for issuance and approval of those documents, or informing them of the final rejection of the application if the applicant does not meet the general conditions for benefiting from services.<br><br>Skills: Participating in receiving various types of housing applications from citizens and ensuring that the applications are completed correctly and contain all the required information from the applicants. Reviewing and examining the required document, and directing them to complete them from the relevant official authorities for issuance and approval of those documents, or informing them of the final rejection of the application if the applicant does not meet the general conditions for benefiting from housing services. Preparing a list of applications that have received initial approval based on the housing servi, and submitting the list to the head of housing services for review. Auditing the data in the housing application database after matching it with the data contained in the attached official documents, ensuring its accuracy, and making the necessary corrections in accordance with the approved policies and procedures., in accordance with the eligibility and benefit criteria approved by the Authority. Entering housing service applications into the Authority's database after verifying them against the data in the attached official documents. Contacting app
We are hiring an Administrative Assistant to support daily operations and ensure a smooth experience for students and clients. (Monthly Salary: 4,000 AED)<br>This is a client-facing role, not just back-office work.<br>You will be the first point of contact for many of our students and partners, and your professionalism directly impacts the center’s reputation.<br>Company Description<br>The Mother Tongue Center, based in Abu Dhabi, specializes in teaching Arabic through a comprehensive approach that connects learners to the language, culture, and region. With over a decade of experience, the center serves diplomats, professionals, and enthusiastic language learners. Our CEFR-aligned curriculum, skilled instructors, and interactive learning tools make mastering Arabic engaging and effective. Whether for professional or personal growth, The Mother Tongue Center provides a welcoming environment for learners to build confidence and fluency. Role Description This is a full-time, on-site Administrative Assistant (Client-Facing) role based in Abu Dhabi, United Arab Emirates. The Administrative Assistant will perform day-to-day administrative and clerical tasks, manage client interactions, and provide executive-level support. Responsibilities will include scheduling appointments, handling phone inquiries, maintaining records, and ensuring smooth office operations while fostering a positive experience for clients.<br>Mandatory Requirements (Must Read)<br>Fluent in both Arabic and English (spoken and written) Must be able to live in Al Khalidiya or relocate within walking distance of the center Must be able to work on a split schedule:Morning: 8:00 AM – 1:00 PMEvening: 4:00 PM – 8:00 PM Applications that do not meet these requirements will not be considered.<br>Responsibilities:Manage student registration and course scheduling Handle inquiries (Whats App, email, phone) in a clear and professional manner Coordinate between students, instructors, and management Maintain accurate records in the CRM system (Zoho Bigin) Support placement test coordination and follow-ups Assist in class readiness and operational setup Ensure a high-quality front-desk and client experience<br>Qualifications Strong administrative and coordination skills, with the ability to manage schedules, student records, and daily operations Excellent communication skills and phone etiquette, with the ability to handle client inquiries clearly and professionally Experience in client-facing roles (education, training centers, or service-based businesses is a strong advantage) Ability to coordinate between students, instructors, and management efficiently Detail-oriented and highly organized, with a proactive problem-solving mindset Comfortable using CRM systems and digital tools (Zoho or similar is a plus) Ability to handle multiple tasks and last-minute changes without losing structure Fluency in English is required; Arabic is a strong advantage<br>What Success looks like:Students receive fast, clear, and professional communication Class scheduling runs smoothly with minimal errors or delays Client experience is consistent and well-managed Internal coordination between admin and instructors is efficient <br>Why join us? Work in a professional, multicultural environment Be part of a growing institute with regional ambitions Gain exposure to corporate and diplomatic clients Play a key role in improving operational systems and client experience
We are hiring an Administrative Assistant to support daily operations and ensure a smooth experience for students and clients. (Monthly Salary: 4,000 AED)<br>This is a client-facing role, not just back-office work.<br>You will be the first point of contact for many of our students and partners, and your professionalism directly impacts the center’s reputation.<br>Company Description<br>The Mother Tongue Center, based in Abu Dhabi, specializes in teaching Arabic through a comprehensive approach that connects learners to the language, culture, and region. With over a decade of experience, the center serves diplomats, professionals, and enthusiastic language learners. Our CEFR-aligned curriculum, skilled instructors, and interactive learning tools make mastering Arabic engaging and effective. Whether for professional or personal growth, The Mother Tongue Center provides a welcoming environment for learners to build confidence and fluency. Role Description This is a full-time, on-site Administrative Assistant (Client-Facing) role based in Abu Dhabi, United Arab Emirates. The Administrative Assistant will perform day-to-day administrative and clerical tasks, manage client interactions, and provide executive-level support. Responsibilities will include scheduling appointments, handling phone inquiries, maintaining records, and ensuring smooth office operations while fostering a positive experience for clients.<br>Mandatory Requirements (Must Read)<br>Fluent in both Arabic and English (spoken and written) Must be able to live in Al Khalidiya or relocate within walking distance of the center Must be able to work on a split schedule:Morning: 8:00 AM – 1:00 PMEvening: 4:00 PM – 8:00 PM Applications that do not meet these requirements will not be considered.<br>Responsibilities:Manage student registration and course scheduling Handle inquiries (Whats App, email, phone) in a clear and professional manner Coordinate between students, instructors, and management Maintain accurate records in the CRM system (Zoho Bigin) Support placement test coordination and follow-ups Assist in class readiness and operational setup Ensure a high-quality front-desk and client experience<br>Qualifications Strong administrative and coordination skills, with the ability to manage schedules, student records, and daily operations Excellent communication skills and phone etiquette, with the ability to handle client inquiries clearly and professionally Experience in client-facing roles (education, training centers, or service-based businesses is a strong advantage) Ability to coordinate between students, instructors, and management efficiently Detail-oriented and highly organized, with a proactive problem-solving mindset Comfortable using CRM systems and digital tools (Zoho or similar is a plus) Ability to handle multiple tasks and last-minute changes without losing structure Fluency in English is required; Arabic is a strong advantage<br>What Success looks like:Students receive fast, clear, and professional communication Class scheduling runs smoothly with minimal errors or delays Client experience is consistent and well-managed Internal coordination between admin and instructors is efficient <br>Why join us? Work in a professional, multicultural environment Be part of a growing institute with regional ambitions Gain exposure to corporate and diplomatic clients Play a key role in improving operational systems and client experience
Location: Abu Dhabi,United Arab Emirates<br><br>Regional Coverage: Middle East / GCC<br><br>Reporting to: Operations Director<br><br>Sector: Marine, Offshore and Energy Services<br><br>Position Level: Senior Management<br><br>Travel: Regular regional and offshore travel required<br><br>Job Description<br><br>The Offshore & Marine Services Manager will be responsible for managing, developing and expanding marine and offshore technical consultancy services across the Middle East.<br><br>The position combines technical leadership, operational management, team development, financial responsibility and strategic business development.<br><br>The successful candidate will lead multidisciplinary teams of marine surveyors, naval architects and offshore engineers delivering complex assignments involving vessel conversions, offshore asset integrity, jack-up rig upgrades, vessel life-extension projects, technical audits and marine condition surveys.<br><br>The Manager will also act as a trusted technical and commercial advisor to shipowners, shipyards, energy operators, National Oil Companies, financial institutions and insurance organizations.<br><br>Key Responsibilities<br><br>Lead marine and offshore consultancy projects, including vessel newbuilds, FPSO and FLNG conversions, jack-up rig upgrades and vessel life-extension projects. Manage technical due diligence assignments, engineering plan reviews, pre-purchase condition surveys and asset integrity assessments. Oversee inspections and surveys of offshore and marine assets, including MODUs, jack-up rigs, drillships, FPSO and FLNG units, offshore support vessels, AHTS vessels, tankers and barges. Direct regional field operations and coordinate the deployment and allocation of surveyors and technical specialists. Manage project delivery, operational budgets, resource allocation and project profitability. Assume responsibility for the business unit’s profit and loss performance. Analyse operational and financial performance and implement appropriate controls and improvement measures. Prepare, manage and achieve annual business budgets, including revenue and profitability objectives. Monitor corporate and regional operational KPIs, compliance requirements, governance standards and business targets. Develop and implement regional business strategies aligned with corporate objectives. Identify new business opportunities and expand the customer base across the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain. Build and maintain strong relationships with National Oil Companies, shipowners, shipyards, port authorities, flag administrations and offshore operators. Support tender preparation, commercial proposals, contract negotiations and strategic client discussions. Lead, mentor and develop teams of marine surveyors, naval architects and offshore engineers. Develop and maintain technical guidelines, standard operating procedures, survey methodologies and internal training programmes. Ensure all activities comply with applicable Classification Society rules, international maritime regulations and corporate HSEQ requirements. Maintain high standards of technical reporting, project governance and customer satisfaction.<br><br>Qualifications<br><br>Engineering degree, diploma or recognized equivalent in Marine Engineering, Naval Architecture, Mechanical Engineering, Metallurgical Engineering, Production Engineering or a related technical discipline. Minimum 17 years of technical experience within marine, offshore, Classification Society, oil and gas operator or marine consultancy environments. At least 8 years of senior project, operational or management experience in the Middle East. Experience managing regional business operations, budgets, project P&L and multidisciplinary technical teams. Membership of a recognized professional maritime organization such as IMar EST, RINA or SNAME would be advantageous.<br><br>Technical Knowledge and Experience<br><br>Strong knowledge of Classification Society rules, including requirements associated with organizations such as ABS, DNV and Lloyd’s Register. Thorough understanding of Flag State regulations and IMO conventions and codes, including SOLAS, MARPOL, ISM and ISPS. Knowledge of offshore industry standards and guidelines, including IMCA, OCIMF, OVID and e CMID. Practical experience inspecting, auditing or managing surveys for marine and offshore assets. Strong understanding of hull structural integrity, marine machinery and vessel systems. Knowledge of dynamic positioning systems, subsea and drilling equipment certification and offshore operational requirements. Experience with non-destructive testing techniques and protective coating systems, including applicable NACE or AMPP standards. Knowledge of offshore asset life-extension programmes, structural and machinery conversions, dry-docking management, vessel repairs and newbuilding specifications. Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems and international audit practices. Experience in tendering, contract negotiation, operational budget control and technical resource planning. Familiarity with digital survey management platforms and electronic data management systems.<br><br>Skills and Competencies<br><br>Strong commercial and business-development capabilities. Proven leadership and team-management skills. Excellent analytical, technical and operational decision-making abilities. Strong project-management and financial-management skills. Excellent technical report-writing capabilities. Ability to manage multiple complex projects and client requirements. Strong stakeholder-management and negotiation skills. Excellent written and spoken English. Ability to communicate confidently with senior representatives of National Oil Companies, shipowners, shipyards, port authorities and regulatory bodies. Strong understanding of Middle East marine and offshore market conditions. Self-motivated and capable of operating independently in a regional leadership position. Willingness to travel regularly across the Middle East, including offshore sites, shipyards and client locations, sometimes at short notice.<br><br>SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.
B2B Sales & Business Development Executive – Video Editing Services<br>Company: Prime Cut by Black Eagle Services FZCOLocation: Dubai, United Arab Emirates Employment Type: Full-time Position Type: Field Sales, Business Development and Client Acquisition Additional Compensation: Attractive performance-based commissions Fixed Salary: AED 3,000 per month Commission: Uncapped performance-based commission, paid within the same month Earning Potential: Consistently high-performing sales professionals can earn AED 20,000–30,000 per month or more. There is no upper limit on commission earnings..<br>About Prime Cut<br>We Edit. You Create. Prime Cut is a professional video-editing service for creators, coaches, consultants, podcasters, agencies, service providers and companies. We help our clients produce high-quality content without building their own editing team or spending valuable time managing complex post-production workflows. Our services include:You Tube video editing Podcast video and audio editing Corporate and promotional videos Image and brand videos Instagram Reels and You Tube Shorts Social media content Professional audio mastering Cinematic colour grading Motion graphics and B-roll integration Platform-ready exports for You Tube, Instagram, Linked In and other channels Prime Cut has already completed more than 500 projects for over 50 clients and has achieved an average customer rating of 4.9 out of 5. Our promise is simple: professional quality, reliable delivery and a smooth process without unnecessary meetings or complicated communication.<br>About the Role<br>We are looking for a highly motivated and results-driven B2B Sales & Business Development Executive to actively grow Prime Cut’s customer base across the UAE. Your main responsibility will be to independently identify, approach, develop and acquire new clients for Prime Cut. This is a proactive sales position. You will not simply wait for incoming enquiries. You will actively search for new business opportunities, approach potential clients, visit companies, attend networking events, follow up with marketing leads and convert qualified prospects into paying customers. The ideal candidate is confident, disciplined and comfortable speaking directly with business owners, creators, marketing managers and decision-makers.<br>Your Key Responsibilities<br>Actively search for and acquire new customers for Prime Cut Identify and develop new business opportunities throughout the UAEResearch suitable companies, creators and potential decision-makers Build and continuously expand a qualified B2B prospect database Approach potential customers through cold calls, emails, Linked In and direct outreach Visit companies and potential clients personally Arrange and conduct face-to-face sales meetings Attend business events, networking events and industry meetings Follow up quickly and consistently with incoming marketing leads Reconnect with prospects who have previously shown interest Present Prime Cut’s video-editing services, pilot projects and monthly packages Understand each prospect’s content needs, challenges and business objectives Explain how Prime Cut can save clients time, improve content quality and simplify their production workflow Conduct professional discovery calls, sales presentations and consultations Prepare suitable proposals and follow up until a clear decision is reached Negotiate professionally and close new business Convert prospects into long-term Prime Cut customers Build and manage a structured sales pipeline Maintain accurate records of contacts, conversations, meetings and follow-up activities Develop strong relationships with new and existing clients Identify upselling and long-term cooperation opportunities Coordinate the professional handover of new customers to our project-management and production teams Provide regular reports on sales activities, pipeline development and completed deals<br>Required Qualifications<br>Excellent business-level English, both written and spoken, is mandatory You must be able to conduct professional sales meetings, presentations, telephone calls and written communication entirely in English Previous experience in B2B sales, business development, field sales or active client acquisition Strong confidence in cold calling, direct outreach and face-to-face sales Excellent communication, presentation, negotiation and closing skills Professional, trustworthy and confident appearance Strong self-motivation and a proactive sales mentality Willingness to actively search for opportunities instead of waiting for leads Ability to approach business owners and decision-makers confidently Consistent and disciplined follow-up skills Independent, organised and results-oriented working style Ability to manage multiple prospects and opportunities simultaneously Current residence in the UAE and legal eligibility to work in the UAEAbility and willingness to travel independently to customer meetings throughout the UAEA valid UAE driving licence and personal mobility are strongly preferred Experience with CRM systems and structured pipeline management is an advantage Knowledge of video production, content creation, social media or digital marketing is an advantage German or Arabic language skills are an advantage, but not required<br>Compensation and Earning Potential<br>The position offers a fixed monthly salary of AED 3,000, plus attractive performance-based commissions for successfully acquired customers. Sales professionals who consistently generate qualified opportunities, close new customers and build recurring business may achieve a total monthly income of approximately AED 20,000 to AED 30,000. The higher earning range is performance-based and is not guaranteed. Actual monthly earnings depend on individual sales results, the number and value of completed deals and the applicable commission structure. Your performance has a direct impact on your income.<br>What We Offer<br>A professional and internationally scalable service A clear product that solves a real problem for creators and businesses Pilot projects, monthly subscriptions and customised business packages Existing marketing leads for active follow-up Professional support from our editing, project-management and production teams More than 500 successfully completed projects as strong sales proof Direct communication with management Short decision-making processes High performance-based earning potential A high level of independence and personal responsibility The opportunity to build and develop Prime Cut’s UAE client base Long-term career-development and growth opportunities The chance to grow with an ambitious digital-service company<br>Who This Position Is For<br>This position is ideal for someone who enjoys meeting people, building relationships and closing deals. We are looking for a genuine sales professional who takes initiative, actively approaches companies, follows up consistently and accepts responsibility for results. This is not a passive office position for someone who wants to wait for incoming enquiries. If you are ambitious, confident and motivated by performance-based income, we would like to hear from you.<br>How to Apply<br>Please send the following documents and information:Your current CVA short introduction about yourself A summary of your previous sales experience Information about your current location and availability in the UAE<br>Send your application to:socialmedia@primecut.me<br>Email subject: Application – B2B Sales & Business Development Executive UAELearn more about Prime Cut:www.primecut.me<br>Prime Cut – We Edit. You Create. A service by Black Eagle Services FZCO
Job Purpose<br><br>To ensure Client requirements for Facilities Services are properly met or exceeded in terms of service delivery, quality, technical matters, managing Client’s relationship and in-house teams, leveraging company talent.<br><br>Key Responsibilities<br><br>Ensure Client satisfaction with the services provided such as landscaping, pest control, outdoor cleaning, waste management, water features and flag hanging. Provide technical support to Soft FM team for preparing and drafting of Aconex letters. Supervision of the quality of service provided by Third Party Contractors. Perform inspections at all sites in accordance with company audit programs and highlight to suppliers for rectification. Together with Third Party Services Department, evaluates the performance and development of the contractors/suppliers to improve the level of service. Responding appropriately to urgent issues or request raised by Clients by applying proper solutions. General upkeep and maintenance of the properties handled to ensure that they meet health and safety standards, in compliance with the legal requirements. Manage property budget, to ensure no overspend on approved budget. Prioritize and identify technical and services issues according to criticality to the Client. Provide the Client / Client Respresetative with full and concise explanation of the expected outcome of and technical services to be carried out at the property. Approves procurement requirement and ensures availability of required spare parts and other parts as per need. Schedule the application of preventive and corrective maintenance as identified per property. Perform other duties as assigned by the Direct Manager.<br><br>Education/ Qualification<br><br>Engineering degree or equivalent Recommended: CFM (Certified Facilities Manager) or similar UAE Driver’s license.<br><br>Work Experience<br><br>4 years of experience in a facility management role where client management was a key aspect of the job.<br><br>Knowledge<br><br>Contract management Performance evaluation Methodology Health and Safety<br><br>Skills<br><br>Excellent client management ability: interaction, crisis management Proactivity and ability to anticipate Proper interaction with coworkers Ability to solve complex problems autonomously.
<h2 class="h5">وصف الوظيفة</h2>
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<br> حول الشركة: <br><p>نحن رائد عالمي في مجال لوجستيات الطاقة البحرية مع قاعدة أصول على مستوى عالمي. نحن الذراع اللوجستي المخصص والضروري لمجموعة ADNOC، نقدم خدمات حاسمة للمهمة ومتخصصة للغاية عبر سلسلة قيمة ADNOC بأكملها. كما نقدم حلول بحرية ولوجستية رائدة في السوق وتنافسية من حيث التكلفة لأكثر من 100 عميل عالمي ونشحن إلى أكثر من 50 دولة حول العالم.</p><br><p>كوننا قائدًا عالميًا في لوجستيات الطاقة البحرية والذراع اللوجستي المخصص والضروري لمجموعة ADNOC، نعمل على وضع أعلى المعايير في الشحن والعمليات البحرية، وندفع الحدود ونرسي آفاق جديدة في الاستدامة. نحن ملتزمون بتقديم حلول عابرة للحدود وعالية الكفاءة ومبتكرة، مع وضع السلامة في المقام الأول دائمًا</p><br><br><br>حول الوظيفة: <br><p>دعم إدارة القوى العاملة بشكل فعال وكفء. يتضمن هذا الدور تنسيق الجداول الزمنية وتتبع عمليات التوظيف وتحليل بيانات القوة العاملة وضمان مستويات التوظيف المثلى. يعمل المنسق عن كثب مع أقسام مختلفة لمواءمة خطط القوى العاملة مع أهداف المنظمة. بالإضافة إلى ذلك، سيكون المنسق مسؤولاً عن تتبع عملية التوظيف، وتقديم تقارير عن أداء القوة العاملة بناءً على ملاحظات الأقسام، والتحقق من جداول الحُصص، وإنشاء أوامر الشراء (POs) في SAPI والتواصل مع المقاول من الطرف الثالث.</p><br><br><br>المسوؤليات الخاصة بالوظيفة <br><p>• المساعدة في تطوير وجدولة جداول الموظفين لضمان مستويات توظيف مثالية.<br>• تنسيق دورات الورديات وإدارة الحضور للحد من فترات التعطل وضمان التغطية المستمرة.<br>• إبلاغ الأقسام والموظفين بالتغييرات والتحديثات في الجدولة.<br>• تتبع ومراقبة عملية التوظيف لضمان التعيين في الوقت المناسب وبشكل فعال.<br>• الحفاظ على سجلات مفصَّلة لأنشطة التوظيف وتقدم المرشحين ونتائج التعيين.<br>• تقديم تحديثات وتقارير منتظمة عن حالة التوظيف للإدارة.<br>• جمع ملاحظات من أقسام مختلفة حول أداء القوة العاملة.<br>• تحليل بيانات الأداء وإعداد تقارير شاملة بناءً على ملاحظات الأقسام<br>• تقديم الرؤى والتوصيات لتحسين أداء القوى العاملة ومعالجة أي مسائل محددة . </p><br><p>• جمع وتنظيم بيانات القوى العاملة، بما في ذلك الحضور والإنتاجية ومقاييس الأداء.<br>• المساعدة في الحفاظ على قواعد بيانات ولوحات معلومات شاملة لتعقب مؤشرات القوة العاملة الرئيسية</p><br><p>• إجراء تحليل أساسي لتحديد الاتجاهات ومجالات التحسين. <br>• المساعدة في تطوير توقعات القوة العاملة ونماذج التوظيف بناءً على البيانات التاريخية والطلب المتوقع.<br>• دعم تطوير خطط القوة العاملة قصير المدى وطويلة المدى لتلبية الاحتياجات التشغيلية.<br>• مراجعة والتحقق من جداول رواتب الموظفين من حيث الدقة والكمال.<br>• التأكد من تقديم جداول الرواتب في الوقت المحدد وبما يتوافق مع سياسات الشركة.<br>• معالجة وحل أي تعارضات أو مشاكل تتعلق بجداول الرواتب.<br>• إنشاء ومعالجة أوامر الشراء في SAP للنفقات المتعلقة بالقوى العاملة. <br>• التأكد من إنشاء واعتماد جميع أوامر الشراء وفق الإجراءات الشركة.<br>• تتبع وإدارة حالة أوامر الشراء لضمان المعالجة والدفع في الوقت المناسب.<br>• التواصل والتنسيق مع بائعي الطرف الثالث الذين يقدمون خدمات القوى العاملة.</p><br><br><br>المسوؤليات الخاصة بالوظيفة <br><ul><li>التأكد من أن ممارسات القوى العاملة تتوافق مع القوانين العمالية المعمول بها واللوائح وسياسات الشركة.</li><li>المساعدة في إجراء تقييمات المخاطر المتعلقة بإدارة القوى العاملة. دعم تنفيذ استراتيجيات الحد من المخاطر.</li><li>المساعدة في تنسيق برامج التدريب لتعزيز مهارات وقدرات القوة العاملة.</li><li>تحديد احتياجات التدريب استنادًا إلى بيانات وأداء القوة العاملة وتحليلها.</li><li>متابعة فعالية برامج التدريب وتقديم توصيات للتحسين.</li><li>استخدام برامج إدارة القوة العاملة وأدوات التحليل لتعزيز جمع البيانات والتقارير</li><li>البقاء مطلعًا على اتجاهات الصناعة والتطورات في تقنيات إدارة القوى العاملة.</li><li>دعم تطبيق أدوات وتقنيات جديدة لتحسين ممارسات إدارة القوة العاملة.</li></ul><br><br>المتطلبات الدنيا: <br><ul><li>درجة البكالوريوس في إدارة الأعمال، إدارة العمليات، الموارد البشرية، أو مجال ذي صلة.</li><li>خبرة لا تقل عن 1-3 سنوات ذات صلة في مجال لوجستيات النفط والغاز أو اللوجستيات التجارية.</li><li>معرفة عميقة ببيانات عمليات اللوجستيات وأنظمة الإدارة وتتبع الأداء، إضافة إلى معرفة ذات صلة بإدارة سلسلة توريد النفط والغاز</li><li>إتقان اللغة الإنجليزية</li></ul><br><br><br><br> </div>
<p>Guildhall تمثل مجموعة قابضة رائدة ومتنوعة الاستثمارات عبر العقارات والبناء والضيافة وتجزئة التجزئة والتعليم وغيرها من القطاعات الاستراتيجية. كجزء من نمـوها المستمر، تسعى المؤسسة إلى تعيين مدير مالي مسؤول (CFO) – مدير خدمات الدعم لقيادة وتحسين جميع وظائف الدعم المؤسسي عبر المجموعة.
هذا الدور القيادي التنفيذي مسؤول عن الإشراف على المالية، الموارد البشرية، المشتريات، تكنولوجيا المعلومات، والإدارة مع دفع الأداء المالي والتفوّق التشغيلي والحوكمة المؤسسية والتحول الاستراتيجي للأعمال.
المهام الأساسية
- قيادة المالية، الموارد البشرية، المشتريات، تكنولوجيا المعلومات، والإدارة عبر المجموعة.
- تطوير وتنفيذ استراتيجيات مؤسسية تدعم نمو الأعمال والتفوّق التشغيلي.
- الإشراف على إعداد الميزانية والتنبؤ والتقارير المالية والتدفق النقدي وتخطيط رأس المال.
- تعزيز الحوكمة المؤسسية والضوابط الداخلية وأطر الامتثال.
- قيادة التطوير التنظيمي وتخطيط القوى العاملة ومبادرات إدارة الأداء.
- تطوير استراتيجيات الشراء على مستوى المجموعة والإشراف على إدارة البائعين والعقود.
- دفع تنفيذ ERP والتحول الرقمي ومبادرات تحسين التكنولوجيا.
- قيادة دراسات الجدوى المالية وتحليل الاستثمار وتطوير حزمة العمل للمشروعات الجديدة.
- الشراكة مع القيادة التنفيذية لدعم التخطيط الاستراتيجي والتوسع التجاري.
- بناء وقيادة فرق الخدمات المشتركة عالية الأداء مع تعزيز التحسين المستمر.</p><p>- درجة البكالوريوس في المالية، المحاسبة، إدارة الأعمال، أو تخصص ذو صلة.
- يفضل بشدة درجة الماجستير أو MBA تنفيذي.
- CPA، CMA، CFA، أو مؤهل مهني معادل ميزة إضافية.
- الحد الأدنى 10 سنوات من الخبرة القيادية المتقدمة في إدارة المالية ووظائف الدعم المؤسسي.
- خبرة مثبتة في الاستثمار في العقارات، تطوير الممتلكات، أو شركات قابضة متنوعة.
- خبرة قوية في الإدارة المالية، الميزانية، التنبؤ، الحوكمة المؤسسية، دراسات الجدوى والتخطيط الاستراتيجي.
- خبرة في قيادة المالية، الموارد البشرية، المشتريات، تكنولوجيا المعلومات، والإدارة.
- خبرة عملية بنظم ERP مثل SAP، Oracle، Microsoft Dynamics، أو منصات مماثلة.
- قيادة قوية، إدارة أصحاب المصلحة، التخطيط الاستراتيجي، ومهارات تحليلية.
- الطلاقة في العربية والإنجليزية كتابة وتحدثاً مطلوبة.</p>
<p>Guildhall تمثل مجموعة قابضة رائدة متعددة الأنشطة باستثمارات عبر العقار والإنشاء والضيافة وتجارة التجزئة والتعليم وغيرها من القطاعات الاستراتيجية. كجزء من نموها المستمر، تسعى المنظمة إلى تعيين مدير مالي تنفيذي (CFO) – مدير خدمات الدعم لقيادة وتحسين جميع وظائف الدعم المؤسسي عبر المجموعة.
هذا الدور القيادي التنفيذي مسؤول عن الإشراف على المالية والموارد البشرية والمشتريات وتكنولوجيا المعلومات والإدارة مع دفع الأداء المالي والتميز التشغيلي والحوكمة المؤسسية والتحول الاستراتيجي للأعمال.
المسؤوليات الرئيسية
-قيادة المالية والموارد البشرية والمشتريات وتكنولوجيا المعلومات والإدارة عبر المجموعة.
-تطوير وتنفيذ استراتيجيات الشركات التي تدعم نمو الأعمال والتميز التشغيلي.
-الإشراف على الميزانية والتوقعات والتقارير المالية والتدفقات النقدية وتخطيط رأس المال.
-تعزيز الحوكمة المؤسسية والضوابط الداخلية وأطر الامتثال.
-قيادة التطوير التنظيمي وتخطيط القوى العاملة ومبادرات إدارة الأداء.
-تطوير استراتيجيات المشتريات على مستوى المجموعة والإشراف على إدارة الموردين والعقود.
-دفع تنفيذ ERP والتحول الرقمي ومبادرات تحسين التكنولوجيا.
-قيادة دراسات الجدوى المالية وتحليل الاستثمار وتطوير الحالات التجارية للمشروعات الجديدة.
-الشراكة مع القيادة التنفيذية لدعم التخطيط الإستراتيجي وتوسع الأعمال.
-بناء وقيادة فرق الخدمات المشتركة عالية الأداء مع تعزيز التحسين المستمر.</p><p>-درجة البكالوريوس في المالية أو المحاسبة أو إدارة الأعمال أو تخصص ذي صلة.
-درجة الماجستير أو ماجستير إدارة الأعمال التنفيذية موضع تفضيل عالي.
-CPA أو CMA أو CFA أو مؤهل مهني مكافئ ميزة إضافية.
-خبرة لا تقل عن 10 سنوات من القيادة العليا المتقدمة في إدارة المالية ووظائف الدعم المؤسسي.
-خبرة مثبتة في الاستثمار العقاري وتطوير الممتلكات أو شركات قابضة متنوعة.
-خبرة قوية في الإدارة المالية والميزانية والتوقعات والحوكمة المؤسسية ودراسات الجدوى والتخطيط الاستراتيجي.
-خبرة في قيادة المالية والموارد البشرية والمشتريات وتكنولوجيا المعلومات والإدارة.
-خبرة عملية بأنظمة ERP مثل SAP وOracle وMicrosoft Dynamics أو منصات مماثلة.
-قيادة قوية وإدارة أصحاب المصلحة والتخطيط الاستراتيجي والمهارات التحليلية.
-الطلاقة في العربية والإنجليزية (كتابة وتحدثاً) إلزامية.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>� WE ARE HIRING: E&I Projects Head – Execution & Technical (Oil & Gas)</p><p>We are seeking a high-caliber executive to step into the critical role of <strong>E&I Projects Head (Execution & Technical)</strong>. This is a top-tier leadership position tailored for an industry veteran who will serve as the ultimate <strong>Technical Authority</strong> across our major Engineering, Procurement, and Construction (EPC) lifecycles.</p><p>If you possess the technical gravitas to oversee multi-million dollar E&I packages, manage massive brownfield risk, and drive aggressive field productivity within the Middle East energy sector, we want to hear from you.</p><br><p>� Position Overview & Reporting</p><ul><li><p><strong>Experience Required:</strong> 23–30 Years (Predominantly Middle East Oil & Gas / Mega EPC)</p></li><li><p><strong>Location:</strong> [Insert Location, e.g., UAE / Saudi Arabia / Qatar]</p></li><li><p><strong>Reporting To:</strong> Head of Operations - Projects</p></li><li><p><strong>Direct Reports:</strong> E&I Project Managers</p></li></ul><p>� Deep Dive: Core Responsibilities</p><p>1. Technical Authority & Execution Governance (Core Mandate)</p><ul><li><p><strong>The Final Word:</strong> Serve as the final technical lead and ultimate decision-maker on all E&I engineering, design deviations, and technical queries (TQs).</p></li><li><p><strong>PM Mentorship:</strong> Directly guide E&I Project Managers on complex technical execution and real-time problem-solving to ensure system integrity and "Right-First-Time" functionality.</p></li><li><p><strong>Design & Constructability:</strong> Mandate and lead comprehensive design reviews focused heavily on constructability, modularization, and commissioning efficiency.</p></li><li><p><strong>Procurement Gatekeeping:</strong> Own technical compliance for all Engineered Material Procurements, providing final sign-off on critical-path equipment (DCS, custom switchgear) before shipment to protect schedule baselines.</p></li><li><p><strong>Hot Cutover Leadership:</strong> Architect and enforce strict technical protocols for the live replacement/cutover of legacy Control Systems and Electrical networks, ensuring zero unplanned operational downtime and zero non-compliance.</p></li><li><p><strong>Strict Code Enforcement:</strong> Maintain absolute alignment with all international engineering codes (IEC, IEEE, ISA, API) and regional national oil company standards (e.g., ADNOC, Saudi Aramco, QatarEnergy).</p></li></ul><p>2. Construction Execution & Velocity</p><ul><li><p><strong>Driving Site Progress:</strong> Take direct accountability for accelerating site execution speed and maintaining exceptional quality standards across all active zones.</p></li><li><p><strong>Resource Optimization:</strong> Supervise Project Managers during construction, pushing pre-fabrication strategies, modular build-outs, and aggressive resource leveling to hit and beat milestones.</p></li><li><p><strong>Field Quality Rigor:</strong> Minimize site rework by overseeing the implementation of stringent Inspection & Test Plans (ITPs) to achieve flawless acceptance on the first inspection.</p></li><li><p><strong>Commissioning Acceleration:</strong> Mastermind the phased strategy for loop checking, pre-commissioning, and full plant electrical energization to guarantee a seamless transition to Ready for Start-Up (RFSU).</p></li></ul><p>3. Lean Construction & Continuous Improvement</p><ul><li><p><strong>Standardization:</strong> Champion the adoption of Standard Work Procedures (SWPs) for high-frequency site activities (glanding, termination, instrument mounting) to optimize labor efficiency.</p></li><li><p><strong>Data-Driven Performance:</strong> Use lean metrics like Plan Percent Complete (PPC) and Unit-Rate Labor Consumption to dissolve field bottlenecks via rapid Kaizen solutions.</p></li><li><p><strong>Knowledge Management:</strong> Systematically capture field execution realities and vendor quality anomalies to feed them back into front-end engineering for future bidding cycles.</p></li></ul><p>� Key Performance Indicators (KPIs)</p><ul><li><p><strong>Quality:</strong> Target <strong>≥ 95% First-Pass E&I System Acceptance Rate</strong> across loops, FAT, and SAT.</p></li><li><p><strong>Efficiency:</strong> Minimizing Installation Man-Hour Variance against budget via optimized field unit rates.</p></li><li><p><strong>Client Satisfaction:</strong> High marks on customer delight surveys regarding system stability, performance, and on-time RFSU handovers.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>�Candidate Requirements</p><ul><li><p><strong>Education:</strong> Bachelor’s Degree in Electrical, Instrumentation, or Control Engineering from a recognized university. Professional Engineer (PE/Chartered) status or PMP is a strong advantage.</p></li><li><p><strong>Industry Track Record:</strong> Massive project background across Upstream, Midstream, or Downstream Oil & Gas EPC megaprojects.</p></li><li><p><strong>Regional Pedigree:</strong> At least 10–15 years of active leadership inside the Middle East, with deep familiarity with regional NOC requirements.</p></li></ul><p></p></section>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><ol><li><p>فحص الممتلكات التجارية والسكنية لتحديد نوع ومصدر تفشي الآفات.</p></li><li><p>تحديد أساليب المعالجة الأكثر فاعلية وأمانًا بناءً على المشكلة الآفات المحددة واحتياجات العميل.</p></li><li><p>تطبيق العلاجات الكيميائية أو الحيوية، إعداد الفخوخ، واستخدام الحواجز المادية للقضاء على الآفات مع الالتزام بلوائح السلامة.</p></li><li><p>تثقيف العملاء باستراتيجيات الوقاية من الآفات، ممارسات النظافة، والصيانة الصحيحة للممتلكات لتجنب الإصابات المستقبلية.</p></li><li><p>صيانة وتنظيف معدات مكافحة الآفات لضمان تشغيل آمن وفعال.</p></li><li><p>الحفاظ على سجلات تفصيلية ودقيقة للفحوصات والعلاجات المطبقة والمواد الكيميائية المستخدمة للامتثال purposes والتقارير.</p></li></ol></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><ol><li><p>شهادة الثانوية أو ما يعادلها؛ التدريب أو الشهادة ذات الصلة في إدارة الآفات يفضل بشدة.</p></li><li><p>يجب حيازة رخصة قيادة سارية في الإمارات العربية المتحدة.</p></li><li><p>رخصة مكافحة آفات سارية أو شهادة كما تطلبه السلطات التنظيمية المحلية.</p></li><li><p>جراءة جسدية قوية وبراعة، مع القدرة على العمل في أماكن ضيقة، صعود السلالم، ورفع معدات ثقيلة.</p></li><li><p>انتباه ممتاز للتفاصيل لتحديد علامات نشاط الآفات الدقيقة وضمان العلاجات الشاملة.</p></li><li><p>مهارات تواصل وخدمة عملاء جيدة للتفاعل بشكل مهني مع العملاء وشرح الإجراءات بوضوح.</p></li><li><p>فهم قوي لبروتوكولات السلامة والتعامل الآمن مع المواد الكيميائية الخطرة واستخدام معدات الحماية الشخصية (PPE).</p></li></ol><p></p></section>