وظائف مدير العمليات في الإمارات
١٨٧٧٤ وظائف شاغرة
toto
الإمارات - ابو ظبي
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The FSRA is responsible for the regulation of Financial Services activities in the ADGM.</p><p>The Supervision & Markets Department consists of the Supervision Department (Supervision) and the Markets Department (Markets). This Manager – Market Operations (MO) role is within the Markets Department.</p><p>Covering Financial Instruments (across Securities and Derivatives), Virtual Assets and Spot Commodities, Markets authorises and supervises Market Infrastructures (being Recognised Investment Exchanges, Recognised Clearing Houses, Settlement Facilities, MTFs and OTFs), Remote Bodies, Remote Members, Issuers, Reporting Entities and Benchmark Providers (together ‘Markets Firms’). It is also responsible for the development and oversight of the offering, listing, trading, settlement, clearing and surveillance regimes, that are benchmarked to international regulatory standards.</p><p>The role of the Manager is to operate within the Market Operations (MO) team, with a particular focus on Market Infrastructure specific operations and risks, including in relation to Virtual Assets, for Markets Firms. The MO team supports the other teams within Markets, particularly the Market Infrastructure team, across relevant authorisation and supervision aspects, and is responsible for relevant supervisory policies and practices towards creating a diversified, vibrant and robust capital market within ADGM.</p><p>The Manager (MO) will be expected to be a key member of the team and work effectively with all colleagues, particularly in relation to operational and risk matters, with a focus on Derivative and Virtual Asset trading, custody, clearing and related supervisory practices. </p><p>The Role reports into the Senior Manager (MO) and works closely with other colleagues within the Markets Department and across FSRA and ADGM.</p><p>Operational responsibilities</p><ul><li><p>Assist in the assessment and management of operational and technology risks during licencing and supervision of Markets Firms, across trading, settlement, clearing, custody, etc.</p></li><li><p>Assist in the management of regulatory relationships with market stakeholders (Markets Firms, Vendors, Service providers and other regulatory agencies, etc) </p></li><li><p>Monitor and manage specific Virtual Asset operational and technology risks (during licencing and supervision).</p></li><li><p>Provide SME Support to Senior Manager in relation to wider supervisory engagements with Markets Firms.</p></li><li><p>Keep up to date to advise Markets’ senior management on changes to regional and international regulations and policy that will impact Markets’ (particularly MO) supervisory functions.</p></li><li><p>Liaise with other internal stakeholders within FSRA and ADGM as appropriate.</p></li><li><p>Deliver additional tasks, or carry out any other duties, that may be delegated from the Senior Manager.</p></li><li><p>Participate and deliver on projects that may be allocated thereto.</p></li><li><p>Adherence to all internal policies, rules and behaviours</p></li></ul><p>Organisational responsibilities </p><ul><li><p>Support in the development and administration of market operations and risk related rules and authorisation/supervisory processes for the regulation of Markets Firms.</p></li><li><p>Support in the administration of rules, policies and procedures governing the initial authorisation, and ongoing supervision, of Market Firms.</p></li><li><p>Contribute to the development of the short term and long term objectives of Markets and Supervision Division.</p></li></ul><p>Information Security related<em> </em></p><ul><li><p>Understand, adopt, adhere and practice responsibilities or controls as per ADGM Information Security policy and as per best practices explained in the induction and awareness sessions. </p></li><li><p>Confidentiality, Integrity and availability of the ADGM Information shall be maintained at all times i.e. within as well as outside ADGM.<strong> </strong></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Bachelor’s Degree.</p></li><li><p>Professionally qualified in one of the following disciplines: Software Engineering / Systems Engineering, or related disciplines.</p></li></ul><br><p>Work Experience: </p><ul><li><p>Minimum 8-10 years of experience in the same field.</p></li><li><p>Ability in, and understanding of, technology, operations, regulations, and risk management as conducted by Markets Firms.</p></li><li><p>Comprehensive understanding of Virtual Asset Markets, including in relation to Virtual Asset Wallet architecture and Wallet tracing systems / tools.</p></li><li><p>Expert knowledge of the requirements contained within COBS Rule 17.5, MIR 2.5 and MIR 2.6.</p></li><li><p>Strong internal and external stakeholder management skills.</p></li><li><p>Demonstrate strong project management, planning, organisation and analytical skills </p></li><li><p>Fluent in business English.</p></li></ul><br><p>Desirable:</p><ul><li><p>Experience in supervising Markets Firms.</p></li><li><p>Experience as a development manager, software engineer or systems/security architect.</p></li><li><p>Experience in tech-ops of Exchanges, Clearing Houses or MTFs.</p></li><li><p>Experience in FIX Feed development, requirements and management.</p></li><li><p>Experience in dealing with international regulatory bodies.</p></li><li><p>Proficient in Arabic or other language(s) and understanding of the Arabic culture.</p></li></ul><p></p></section>
الإمارات - دبي
Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.
الإمارات - دبي
Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.
الإمارات - دبي
Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.
الإمارات - دبي
Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.
جهة العمل غير مُفصح عنها
الإمارات - دبي
We are seeking an experienced Restaurant Manager to oversee the full operational management of a locally owned premium bakery café concept based in Dubai. The business is currently operating in Dubai Design District and is expanding with a second outlet opening soon. This role requires a hands-on leader who can manage end-to-end operations while ensuring excellence across service, product quality, and customer experience.<br>Key Responsibilities:<br>Oversee daily Front of House and Back of House operations Lead, train, and develop the café team to ensure high performance standards Ensure strong customer service and consistent guest experience Manage operational budgets, cost control, and financial performance Support marketing initiatives and brand execution in-store Implement SOPs and maintain operational efficiency across outlets Drive consistency, quality, and service standards across locations<br>Requirements:<br>Proven experience in café, bakery, or premium casual dining operations Strong leadership and team management skills Solid understanding of financial and operational controls Experience managing both FOH and BOH functions Hands-on, structured, and detail-oriented approach Strong customer service mindset and brand awareness
toto
الإمارات
<h2 class="h5">Job description</h2>
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<p>Summary:<br>BK Gulf LLC is looking to recruit Operations Manager - CSA, who will be responsible for overseeing and managing the day-to-day operations of our Data Center & MEP projects related to civil, structural, and architectural works.<br>Job Responsibility:<br>- Coordinate and manage all aspects of CSA operations, including planning, scheduling, budgeting, and resource allocation.<br>- Ensure compliance with industry standards, regulations, and safety protocols.<br>- Supervise a team of engineers, supervisors, and technicians to ensure smooth project execution.<br>- Review project designs, drawings, and specifications to ensure accuracy and feasibility.<br>- Monitor project progress, budget, and quality to ensure timely completion within scope.<br>- Collaborate with clients, contractors, and vendors to address project requirements and concerns.<br>Candidate Requirements:<br>- UAE/MOFA attested Bachelor's degree in Civil Engineering, Architecture, or related field; Master's degree is a plus.<br>- Proven experience in managing CSA operations in the construction industry.<br>- Strong knowledge of construction methods, materials, and techniques.<br>- Excellent leadership and communication skills.<br>- Ability to work under pressure and meet tight deadlines.<br>- Certification in project management is preferred.</p><br><br><br><p>1. Strong leadership and management skills<br>2. Excellent communication and interpersonal abilities<br>3. In-depth knowledge of civil, structural, and architectural engineering principles<br>4. Proficiency in project management tools and software<br>5. Ability to analyze complex data and make informed decisions<br>6. Experience in budgeting, cost control, and resource allocation<br>7. Strong problem-solving and decision-making skills<br>8. Knowledge of construction regulations and safety standards<br>9. Ability to coordinate and collaborate with cross-functional teams<br>10. Strong organizational skills and attention to detail</p><br><br> </div>
الإمارات - دبي
Role Summary The HR & Office Manager is responsible for the overall governance, compliance, and operational oversight of Human Resources and Workplace Operations across the group. The role oversees recruitment governance, employee lifecycle management, payroll coordination, performance administration, regulatory compliance, workplace infrastructure, vendor management, facilities budgeting, safety standards, and business continuity. The HR & Office Manager holds full accountability for compliance with UAE labor laws, Emiratisation, GPSSA, NAFIS, and all employee- and owner-related permits and licenses. Execution may be delegated to the HR & Recruitment Executive and Office Administrator; however, final oversight and compliance responsibility remain with the HR & Office Manager.<br>Key Responsibilities <br>A. Human Resources Governance & Operations Oversee recruitment, onboarding, employee lifecycle management, performance administration, payroll coordination, and HR documentation. Ensure employment contracts, disciplinary processes, employee records, and HR systems remain accurate, compliant, and audit-ready. Supervise visa processing, government documentation, and employee compliance throughout the employment lifecycle. Maintain confidentiality and ensure compliance with company policies and UAE labour regulations. B. Emiratisation & Regulatory Compliance Oversee compliance with Emiratisation, MOHRE, GPSSA, NAFIS, and other applicable employment regulations. Ensure all employee-related regulatory documentation, registrations, and compliance requirements are maintained and audit-ready. C. Employee & Corporate Compliance Oversee employee permits, insurance, licences, and regulatory documentation, while ensuring company owners' required permits remain valid and compliant. Monitor regulatory changes and ensure timely implementation across the business. D. Office & Workplace Operations Oversee workplace operations, facilities, vendor management, office budgets, infrastructure, asset management, and business continuity planning. Ensure workplace safety, emergency preparedness, and operational compliance are maintained. Lead workplace improvement initiatives to enhance efficiency and employee experience. E. Training & Team Leadership Develop and oversee training, onboarding, and employee development initiatives. Set objectives, monitor performance, and provide leadership to the HR & Office Operations team.<br>Skills & Qualifications<br>Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 6 years of HR experience, including 2 years in a managerial role. Strong knowledge of UAE Labour Law, MOHRE, Emiratisation, GPSSA, and NAFIS requirements. Experience overseeing the full employee lifecycle, HR operations, compliance, payroll coordination, and recruitment. Strong leadership, organisational, and decision-making skills with the ability to manage multiple priorities. Excellent communication skills, high attention to detail, and the ability to handle confidential information with discretion. Proficiency in Microsoft Office and HRIS systems (KEKA or similar is an advantage).
الإمارات - Sharjah Emirate
Company Description Neverest Romania is an active lifestyle organization centered on endurance and outdoor sports, including running, hiking, climbing, padel, triathlon, and more. The company offers a dynamic environment for people who enjoy pushing their limits and engaging in challenging physical activities. Team members work closely with enthusiasts and athletes, supporting events, facilities, and experiences designed for performance and personal growth. Joining Neverest Romania means being part of a culture that values resilience, teamwork, and continuous improvement.<br>Role Description The Facilities Manager is a full-time, hybrid role based in Sharjah, with some flexibility to work from home. This role oversees the day-to-day operation, safety, and maintenance of sports and office facilities, ensuring that all spaces are clean, functional, and compliant with relevant regulations. Key responsibilities include coordinating maintenance and repairs, managing vendor relationships, supervising facility staff and contractors, and overseeing inventory of equipment and supplies. The Facilities Manager will monitor budgets, support event setup and logistics, implement health and safety procedures, and propose improvements to enhance the experience of visitors and employees. Collaboration with operations, events, and management teams is essential to align facility management with Neverest Romania’s performance-driven environment.<br>Qualifications<br> Strong facilities management skills, including planning, coordination of maintenance, and oversight of building systems. Experience managing vendor and contractor relationships, including negotiating service agreements and monitoring performance. Knowledge of health, safety, and regulatory compliance, preferably within sports, recreation, or hospitality environments. Proficient in using office software and facility management tools for scheduling, reporting, and tracking maintenance activities. Excellent organizational and time-management abilities, with attention to detail and a proactive approach to problem-solving. Strong interpersonal and communication skills to collaborate with cross-functional teams and guide on-site staff. Previous experience in facilities management or operations; experience with sports or event venues is an advantage. Relevant education such as a diploma or degree in facilities management, engineering, operations, or a related field is preferred. Ability to work on-site in Sharjah in a hybrid arrangement and adapt to a dynamic, physically active environment.
الإمارات - Sharjah Emirate
Company Description Neverest Romania is an active lifestyle organization centered on endurance and outdoor sports, including running, hiking, climbing, padel, triathlon, and more. The company offers a dynamic environment for people who enjoy pushing their limits and engaging in challenging physical activities. Team members work closely with enthusiasts and athletes, supporting events, facilities, and experiences designed for performance and personal growth. Joining Neverest Romania means being part of a culture that values resilience, teamwork, and continuous improvement.<br>Role Description The Facilities Manager is a full-time, hybrid role based in Sharjah, with some flexibility to work from home. This role oversees the day-to-day operation, safety, and maintenance of sports and office facilities, ensuring that all spaces are clean, functional, and compliant with relevant regulations. Key responsibilities include coordinating maintenance and repairs, managing vendor relationships, supervising facility staff and contractors, and overseeing inventory of equipment and supplies. The Facilities Manager will monitor budgets, support event setup and logistics, implement health and safety procedures, and propose improvements to enhance the experience of visitors and employees. Collaboration with operations, events, and management teams is essential to align facility management with Neverest Romania’s performance-driven environment.<br>Qualifications<br> Strong facilities management skills, including planning, coordination of maintenance, and oversight of building systems. Experience managing vendor and contractor relationships, including negotiating service agreements and monitoring performance. Knowledge of health, safety, and regulatory compliance, preferably within sports, recreation, or hospitality environments. Proficient in using office software and facility management tools for scheduling, reporting, and tracking maintenance activities. Excellent organizational and time-management abilities, with attention to detail and a proactive approach to problem-solving. Strong interpersonal and communication skills to collaborate with cross-functional teams and guide on-site staff. Previous experience in facilities management or operations; experience with sports or event venues is an advantage. Relevant education such as a diploma or degree in facilities management, engineering, operations, or a related field is preferred. Ability to work on-site in Sharjah in a hybrid arrangement and adapt to a dynamic, physically active environment.
الإمارات - دبي
Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 112 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.<br>We are currently seeking an experienced Assistant Reception Manager to oversee the front-of-house reception and reservations operations for our award-winning lifestyle dining concepts, SUSHISAMBA and Signor Sassi. Both venues are renowned for delivering exceptional dining experiences, vibrant atmospheres, and world-class hospitality to an international clientele.<br>Key Responsibilities Support the Reception Manager in leading the Reception, Hostess and Reservations team, ensuring exceptional guest experiences and service standards. Oversee daily reservations, table allocation, waitlists and seating strategy to maximize covers and support revenue performance. Build strong relationships with VIP guests and regular clientele, ensuring preferences and special requests are handled professionally. Work closely with Restaurant Management and Operations to ensure smooth service flow, particularly during peak periods. Handle guest feedback and complaints, ensuring effective service recovery and guest satisfaction. Coach and develop the reception team while maintaining high standards of grooming, presentation and performance. Assist with team schedules, shift allocation, reservation reports and guest database management. <br>Ideal Candidate Minimum 2–3 years' experience in luxury restaurants, fine dining or premium lifestyle concepts, ideally as an Assistant Reception Manager, Head Hostess or Reception Supervisor. Strong knowledge of Seven Rooms or similar reservation systems, including table management and guest profiling. Proven experience in high-volume operations, VIP guest management and leading multicultural teams. Excellent communication, organization and service recovery skills, with strong commercial awareness. Positive, energetic and highly guest-focused with excellent grooming and presentation standards. Fluent in English; Italian, Russian, French, Spanish or other languages are an advantage.
الإمارات - UAE
<p>هذه الوظيفة ستدعم الأنشطة المحاسبية المالية لجهات قانونية متعددة عبر منطقة أوروبا والشرق الأوسط وأفريقيا، مع ضمان دقة التقارير والامتثال والضوابط الداخلية القوية. مقيم في دبي، سيلعب مساعد مدير المحاسبة دوراً رئيسياً في إغلاق الشهر، الامتثال الضريبي، التحليل المالي، والإشراف على إدارة المكتب.
تفاصيل العميل
عميلنا مزود عالمي للمنتجات والحلول في قطاع الضيافة والخدمات، يزوّد العملاء عبر الأسواق الدولية. تعمل المؤسسة في بيئة سريعة الوتيرة مدفوعة تجارياً وهي جزء من مجموعة متعددة الجنسيات معروفة بمعايير تشغيلية قوية ونمو مستمر.
الوصف
· إدارة أنشطة إغلاق الشهر بما في ذلك المخصصات، قيود الرواتب، القيود اليومية والاعتمادات
· الإشراف على عمليات إغلاق الكيانات عبر أنظمة المحاسبة المحلية ومنصات التقارير الأمريكية
· الحفاظ على دفتر الأستاذ الاسمي وإعداد تسويات دقيقة للميزانية العمومية
· متابعة أداء المبيعات اليومية والحفاظ على التقارير والبيانات الرئيسية المرتبطة
· قيادة تحليل الهامش أسبوعياً ودعم تقديم التوقعات
· تقديم تحليل الانحراف مع تعليق إداري واضح
· مراجعة، تسوية وحل أرصدة الشركات بين الشركات لجميع الكيانات المعينة
· إدارة عمليات مخصصات العمولات والخصم
· تحديث أسعار الصرف ومراقبة التعرض لمخاطر العملة الأجنبية
· العمل كنقطة اتصال رئيسية للمدققين الخارجيين في الإمارات العربية المتحدة والمملكة المتحدة
· ضمان الامتثال للضوابط الداخلية ومتطلبات الفصل بين الواجبات
· إعداد وتقديم عوائد ضريبة القيمة المضافة الإماراتية والمساعدة في متطلبات ضريبية غير مباشرة أخرى
· تنسيق الإقرارات الضريبية للشركات في الإمارات، والوثائق والالتزام بأنظمة ESR
· دعم ميزانيات سنوية ودورات التنبؤ المستمرة
· بناء نماذج مالية تدعم اتخاذ القرار الإستراتيجي والتشغيلي
· تحديد وتنفيذ تحسينات للعمليات والأنظمة والأتمتة
· الشراكة مع الفرق التجارية والتشغيلية من خلال تقديم الرؤى والدعم المالي
· الإشراف على عمليات الإدارة البشرية بما في ذلك وثائق الإعداد والامتثال
· إدارة وظائف مكتب دبي الإداري بما في ذلك تنسيق الموردين والمرافق</p><p>عرض العمل
· فرصة للعمل مع منظمة عالمية ذات حضور قوي في السوق
· التعرض للعمليات المالية الإقليمية والدولية
· بيئة ديناميكية مع فرص للمساهمة في تحسين العمليات
· تعاون عبر الوظائف بين المالية، المبيعات والعمليات
· دور يجمع بين المسؤولية التشغيلية والمدخلات المالية الإستراتيجية
· بيئة مستقرة وفرص تطوير مهني طويلة الأمد.</p><p>· شهادة في المحاسبة أو المالية أو الأعمال
· يفضل عضوية مجلس المحاسبة المهنية
· الحد الأدنى 5 سنوات خبرة في بيئة محاسبية
· خبرة لا تقل عن 2 سنة في التعامل مع مسؤوليات إدارة المكتب
· كفاءة متقدمة في مايكروسوفت إكسل وقدرات قوية في أدوات MS Office الأخرى
· يفضل الخبرة بنظم ERP أو BI
· القدرة على العمل بشكل مستقل في بيئة سريعة الوتيرة وتعدد المهام
· مهارات تواصل ممتازة واهتمام قوي بالتفاصيل
· يجب أن يكون المرشحون مقيمين في الإمارات العربية المتحدة</p>
GEMS WINCHESTER SCHOOL - FUJAIRAH
الإمارات
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<span>تسعى مدرسة جيإم إس وينشستر الخاصة بالفجيرة إلى توظيف <strong>مساعد مدير – مرافق المدرسة</strong> متمرس وذو مبادرة لدعم الإدارة السلسة والكفؤة لمرافق المدرسة، والإدارة، والصحة والسلامة، والنقل، وخدمات الدعم. سيعمل المرشح الناجح عن كثب مع مدير عمليات المدرسة لضمان بيئة تعلم آمنة ومتوافقة ومُعَانة جيداً للطلاب والموظفين.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
مرشح مفضل</h2>
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<b>الدرجة</b>
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787 </div>
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الإمارات - دبي
Role Description The Process Engineering Manager is a part-time, on-site role based in Dubai, responsible for designing, implementing, and optimizing operational processes across Hamah Capital’s investment, fund operations, brokerage, and advisory activities. On a day-to-day basis, this role analyzes existing workflows, maps end-to-end processes, identifies bottlenecks, and collaborates with stakeholders to define improvements that enhance efficiency, quality, and control. The Process Engineering Manager will develop and maintain process documentation, standard operating procedures, and performance metrics, ensuring alignment with regulatory and internal compliance requirements. This role will also lead process improvement initiatives, support change management, coordinate with cross-functional teams, and provide regular reporting on process performance and optimization outcomes. Qualifications Strong foundation in process disciplines, including Process Engineering and Process Design, with the ability to translate business needs into practical workflows. Demonstrated experience in Business Process Improvement and Process Optimization, focusing on efficiency, quality, and risk reduction in financial or related environments. Knowledge of Process Control principles and methods, including defining KPIs, monitoring performance, and implementing corrective actions. Experience working with cross-functional teams (e.g., operations, compliance, risk, technology) to implement process changes and manage stakeholder expectations. Proven analytical and problem-solving skills, with proficiency in process mapping, data analysis, and documentation tools. Background in financial services, investment management, or securities operations is highly desirable. Bachelor’s degree in Engineering, Industrial Engineering, Operations Management, Business, or a related field; an advanced degree or professional certifications (e.g., Lean, Six Sigma, PMP) are a plus. Strong communication and presentation skills, with the ability to explain complex processes clearly to technical and non-technical audiences. Ability to work on-site in Dubai, manage part-time responsibilities effectively, and prioritize multiple initiatives with minimal supervision.
الإمارات - دبي
Position<br><br>Job Description<br><br>The Deputy Department Manager for Jewelry & Watches will assist the Department Manager in overseeing the operations of the Jewelry & Watches Department. This role involves supporting the Management team in achieving sales targets, optimizing stock levels, ensuring excellent customer service, and implementing marketing activities. The Deputy Department Manager will also be responsible for supervising and coaching the sales team, maintaining relationships with stakeholders.<br><br>Job responsibilities<br><br>Key Responsibilities<br><br>Operational Support:Assist in overseeing daily operations of the Jewelry & Watches Department. Ensure adherence to established procedures for ordering and transferring stock. Participate in setting up and optimizing stock level usage. Follow up with area managers to ensure optimal stock levels. Participate in the development of purchase plans. Sales and Targets:Monitor daily sales and compare against monthly and yearly targets. Support the Department Manager in taking necessary actions to achieve sales goals. Assist in follow-up on sales performance and provide regular updates to the Department Manager. Attend managers’ meetings to review shop performance and provide feedback to the Department Manager. Events Management:Assist in the execution of marketing activities and promotions within the department (Including Trunk Shows, Fur Events…etc) Customer Service:Ensure the highest level of customer service is provided by the team. Address customer needs and resolve issues to exceed their expectations. Team Management:Assist in managing, engaging, and guiding the team. Support the Department Manager in setting objectives and budgets for team members. Provide coaching and training to team members to enhance their performance. Conduct regular one-on-one meetings and mentoring sessions with team members. Supplier and Partner Relations:Coordinate with suppliers, contractors, logistics, and merchandising for opening, closing, and renovation activities. Maintain smooth relationships with suppliers and business partners to implement partnerships. CRM Activities:Follow up on CRM activities to ensure 100% contactability and Dior Know compliance. Align with CRM to ensure the OTO schedule for the department is planned for the week/months ahead and that the team’s individual OTO’s targets are being respected and followed up on
Marriott Hotels & Resorts
الإمارات
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span><br>ملخص العمل<br>تشمل مجالات المسؤولية المطاعم/الحانات وخدمة الغرف، إن أمكن. يشرف على عمليات المطعم اليومية ويAssist with planning منهج الطاولة؟ نعم. ترجمة: يحافظ على معايير النظافة ويساعد النوادل وأمناء الاستقبال في الأرضية خلال فترات الذروة. يسعى باستمرار لتحسين رضا النزلاء والموظفين وتعظيم الأداء المالي في مجالات المسؤولية. يحدد الاحتياجات التدريبية لتحقيق الأهداف، ثم ينفذ الخطة.<br>الملف الشخصي للمرشح <br>التعليم والخبرة<br>• شهادة الثانوية العامة أو GED؛ 4 سنوات خبرة في مجال الأغذية والمشروبات، الطهي، أو مجال مهني ذي صلة.<br>أو<br>• درجة سنتين من جامعة معتمدة في إدارة خدمات الطعام، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذات صلة؛ 2 سنة خبرة في مجال الأغذية والمشروبات، الطهي، أو مجال مهني ذي صلة.<br>الأنشطة الأساسية للعمل<br>إدارة العمليات اليومية<br>• الإشراف على الموظفين وإدارتهم. إدارة جميع العمليات اليومية. فهم وظائف الموظفين جيداً بما يكفي لأداء الواجبات في غيابهم.<br>• الحفاظ على معايير الخدمة والنظافة في مطعم/بار/ديسك؟ وخدمات الغرف.<br>• مراجعة مستويات التوظيف لضمان تلبية خدمة الضيوف، الاحتياجات التشغيلية، والأهداف المالية.<br>قيادة فريق الأغذية والمشروبات<br>• يستخدم مهارات التعامل والتواصل لقيادة، وتأثير، وتشجيع الآخرين؛ يدافع عن اتخاذ قرارات مالية/تجارية سليمة؛ يظهر الأمانة/النزاهة؛ ويقود بالمثال.<br>• يشجع ويبني الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق.<br>• يعمل كنموذج يحتذى به لإظهار السلوكيات الملائمة.<br>• يحدد احتياجات تطوير الآخرين ويدربهم ويشير إلى توجيههم أو يساعدهم على تحسين معرفتهم أو مهاراتهم.<br>• يطور أهداف وخطط محددة لتحديد الأولويات وتنظيم العمل وإنجاز العمل.<br>• يضمن ويحافظ على مستوى إنتاجية الموظفين.<br>• يوفر القيادة والرؤية والتوجيه لجمع الأولويات القطاعية بطريقة فعالة وكفؤة.<br>• يضمن الامتثال لجميع سياسات ومعايير وإجراءات الطعام والشراب من خلال التدريب والإشراف والمتابعة والإدارة العملية.<br>• يضمن الامتثال لجميع القوانين والتنظيمات المعمول بها.<br>• يضمن الامتثال لمعايير مناولة الغذاء والتطهير.<br>• يضمن فهم الموظفين لقوانين المشروبات المحلية والولائية والاتحادية.<br>• يؤسس ويحافظ على علاقات مفتوحة وتعاونية مع الموظفين ويضمن قيام الموظفين بالمثل ضمن الفريق.<br>• يضع إرشادات كي يفهم الموظفون التوقعات والقيود.<br>• يراقب تقديم المشروبات الكحولية امتثالاً للقوانين المحلية.<br>ضمان خدمة العملاء الاستثنائية<br>• يقدم خدمات تفوق وتجاوز لتلبية رضا العملاء واحتفاظهم.<br>• يحسن الخدمة من خلال التواصل ومساعدة الأفراد على فهم احتياجات الضيوف، وتقديم التوجيه والتعليقات والتوجيه الفردي عند الحاجة.<br>• يدير العمليات اليومية، يضمن الجودة والمعايير وتلبية توقعات العملاء يوميًا.<br>• يظهر القيادة في ضيافة النزلاء، ويبرز خدمة العملاء الممتازة ويخلق جوًا إيجابيًا للعلاقات مع الضيوف.<br>• يمكن الموظفين من تقديم خدمة عملاء ممتازة.<br>• يعمل كنموذج خدمة للضيوف في المطاعم، ويضع مثالاً جيداً لخدمة العملاء الممتازة ويخلق جوًا إيجابيًا للعلاقات مع الضيوف.<br>• يتعامل مع مشكلات وشكاوى الضيوف.<br>• يلتقي بالضيوف بشكل غير رسمي أثناء الوجبات أو عند المغادرة للحصول على تغذية راجعة حول جودة الطعام والشراب ومستويات الخدمة والرضا العام.<br>• يضمن اتخاذ إجراءات تصحيحية لتحسين نتائج الخدمة باستمرار.<br>• يدمج رضا الضيف كعنصر من عناصر اجتماعات القسم مع التركيز على التحسين المستمر.<br>• يدير تقديم الخدمة في المنافذ لضمان خدمة ممتازة من نقطة الدخول إلى المغادرة (مثلاً الترحيب من قبل المضيفة، سرعة أخذ الطلبات وتقديم الطعام والشراب، تلبية الطلبات الخاصة، تحصيل الدفع والدعوة للعودة).<br>إدارة وتنفيذ أنشطة الموارد البشرية<br>• يقدم التوجيه والاتجاه للمرؤوسين، بما في ذلك تحديد معايير الأداء ومراقبة الأداء.<br>• يحدد الاحتياجات التعليمية للآخرين، يطور برامج تعليمية أو تدريبية رسمية، ويعلم أو يدرّس الآخرين.<br>• يضمن عدالة ومساواة معاملة الموظفين. يسعى لتحسين الاحتفاظ بالموظفين.<br>• يضمن حصول الموظفين على تدريب مستمر لفهم توقعات الضيوف.<br>• يجمع ملاحظات الموظفين، يستخدم سياسة باب مفتوح ويستعرض نتائج رضا الموظفين لتحديد ومعالجة مشاكل أو مخاوف الموظفين.<br>• يسعى لتحسين أداء الخدمة.<br>• يضمن أن يتم الاعتراف بالإنجازات عبر مجالات المسؤولية.<br>مسؤوليات إضافية<br>• يوفر معلومات للمشرفين وزملاء العمل والمرؤوسين عبر الهاتف، مكتوبة، بريد إلكتروني، أو حضورياً.<br>• يحلل المعلومات ويقيّم النتائج لاختيار أفضل حل وحل المشكلات.<br>• يساعد النوادل وأمناء الاستقبال في أرضية العمل خلال فترات الوجبات وأوقات الطلب العالية.<br>• يتعرف على منتجات وعروض عالية الجودة.<br>• يشرف على عمليات التحول اليومية في غياب مدير المطعم المساعد.<br>• يشرف على الجوانب المالية للقسم بما فيها الشراء ودفع الفواتير.<br>في فندق ماريوت الدولي، نحن ملتزمون بأن نكون أصحاب عمل يتيح فرص متساوية للجميع، ونرحب بالجميع ونوفر الوصول إلى الفرص. نحننشجع بيئة حيث تكون الخلفيات الفريدة لزملائنا محل تقدير وتكريم. قوتنا الكبرى تكمن في المزيج الغني من الثقافة والموهبة والخبرات لدى زملائنا. نحن ملتزمون بعدم التمييز على أساس أي أساس محمي، بما في ذلك الإعاقة أو وضع المحاربين القدامى، أو أي أساس آخر محمي بموجب القانون المعمول به.<br>فنادق ماريوت تسعى لرفع فن الضيافة، وتبتكر في كل فرصة مع الحفاظ على راحة ما هو مألوف في جميع أنحاء العالم. كموظف في فنادق ماريوت ستساعد في الحفاظ على وعد
جهة العمل غير مُفصح عنها
الإمارات - دبي
<p>مدير المتجر مسؤول عن قيادة جميع عمليات المتجر، وضمان خدمة عملاء استثنائية، وتحقيق أهداف المبيعات، وإدارة المخزون، والإشراف على الموظفين، والحفاظ على التميز التشغيلي. يتركز الدور على دفع نمو الأعمال، وتحقيق أقصى ربحية، وتقديم تجربة تسوق إيجابية.<br />من فضلك أرسل سيرتك الذاتية المحدثة عبر البريد الإلكتروني: hr.anikaglobal@gmail.com<br />أو واتسآب/0582297907</p>
جهة العمل غير مُفصح عنها
الإمارات - دبي
<p>مدير المتجر مسؤول عن قيادة جميع عمليات المتجر، وضمان خدمة عملاء استثنائية، وتحقيق أهداف المبيعات، وإدارة المخزون، والإشراف على الموظفين، والحفاظ على التميز التشغيلي. يركز الدور على دفع نمو الأعمال، لتحقيق الربحية القصوى، وخلق تجربة تسوق إيجابية.<br />يرجى إرسال سيرتك الذاتية المحدثة عبر البريد الإلكتروني: hr.anikaglobal@gmail.com<br />أو واتساب/0582297907</p>
جهة العمل غير مُفصح عنها
الإمارات - دبي
<p>نبحث عن مدير متجر ذو خبرة وموجه نحو النتائج لقيادة عمليات البيع بالتجزئة لدينا وضمان أعلى معايير خدمة العملاء، أداء المبيعات، والتميز التشغيلي. سيكون المرشح المثالي مسؤولاً عن إدارة أنشطة المتجر اليومية، قيادة وتطوير الفريق، الحفاظ على دقة المخزون، وتحقيق أهداف العمل مع خلق تجربة عملاء استثنائية.</p>
جهة العمل غير مُفصح عنها
الإمارات - دبي
<p>نبحث عن مدير متجر ذو خبرة وموجه نحو النتائج لقيادة عمليات التجزئة لدينا وضمان أعلى معايير خدمة العملاء، أداء المبيعات، والتميّز التشغيلي. سيكون المرشح المثالي مسؤولاً عن إدارة أنشطة المتجر اليومية، قيادة وتطوير الفريق، الحفاظ على دقة المخزون، وتحقيق أهداف العمل مع خلق تجربة عميل استثنائية.</p>