وظائف مدير العمليات في الإمارات

<p>Position Title: Office Manager Employment Type: Full Time Salary AED: up to 10K inclusive depending on experience and qualifications Job Location: Motor City, Dubai, UAE About the Client: A Dubai-based freight-forwarding firm for global logistics with expertise on high-value, fragile and time-sensitive cargo worldwide. Job Description: ~ Oversee daily office operations across both locations, including facilities and supplies. ~ Ensure offices are well maintained and coordinate repairs and routine upkeep. ~ Provide administrative support to office teams. ~ Manage incoming calls, emails, visitors, and general inquiries</p><p>~ Female candidates aged 25–36 years ~ Bachelor's degree preferred, with a minimum of 3 years' experience in an Office Manager, Office Administrator, or similar administrative role ~ Valid UAE driving license with the ability to travel between the Motor City and DWC offices ~ Strong communication, organizational and interpersonal skills, with a professional and service-oriented mindset</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</p><br><br><p><span>As <strong>Commercial Manager – Global Load Control</strong>, you will plan and manage the commercial relationship, sales pipeline and contracts cycle with existing and new customers ensuring all operational, commercial, legal and financial requirements are well defined. You will act as the primary and dedicated point of contact for our customers and leverage the relationship to drive an increase of core and ancillary revenues while improving our customers advocacy. You will deliver global tender and network opportunities, contract health checks and customer account management through various research studies, data analysis and market studies. </span></p><br><br><p><span>You will contribute to the development and enhancement of products and services, working with operational and commercial stakeholders to ensure the offering remains competitive, scalable and aligned with customer needs and will support the Account Management function by providing commercial leadership, enabling effective “farming” of existing customers through structured pricing, contract optimisation and identification of growth opportunities. </span></p><br><br><p><span>The role is based full-time in our Dubai office.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li>Support in developing and implementing a commercial strategy, sales and marketing strategy and customer profitability analysis for the assigned region or global travel partnerships. </li><li>Review and address the customer’s commercial and operational performance, identify any issue to be solved and implement an action plan in cooperation with the stakeholders. </li><li>Support the development of product and service offerings through analysis of customer requirements, market trends and operational capabilities, ensuring alignment with the overall commercial strategy. </li><li>Manage and negotiate commercial requests for new and existing customers by acting as the point of contact, identify and propose a unique selling proposition maximising the benefits, be accountable for a smooth operational and commercial implementation. </li><li>Develop financial business models, cases, and recommendations for each negotiation, establishing the detailed cost of operations at product/service level, and ensure costs are validated on a regular basis.</li><li>Negotiate the Service Level Agreement in line with the commercial strategy to protect the company’s interests through a collaborative approach with both customer airlines and dnata business units. </li><li>Actively leverage and drive the customer relationship to upsell and cross sell our services by promoting our products portfolio to meet financial targets and in line with the agreed strategy.</li><li>Manage internally the NPS/Customer survey communication, partner with internal stakeholders in order to maximize effectiveness of customer feedback, analyse the results and establish an action plan in cooperation with the operations to maintain customer’s advocacy. </li><li>Provide market analysis on customers, airports, airlines, volumes, revenues, yields, potential, etc. in new markets; to better understand and contribute to the identification and targeting of new business. </li><li>Drive the development and continuous improvement of product and service offerings, working closely with operations to ensure they are commercially viable, operationally deliverable and aligned with customer needs. </li><li>Support Account Managers in the management of existing customer relationships by providing commercial guidance, pricing support and contract expertise, enabling effective retention, growth and optimisation of existing accounts. </li><li>Lead the application and negotiation of annual price adjustments (including CPI or contractual indexation), ensuring alignment with contractual terms, market conditions and overall commercial strategy. </li><li>Update and maintain Salesforce CRM with all relevant information pertaining to the customers, including sales pipeline and contracts cycle. </li><li>Negotiate with customers on the contracts and agreements to ensure optimum price with the best quality in line with dnata standards. </li><li>Ensure all price adjustments, contract updates and commercial changes are accurately captured within Salesforce and reflected in financial and operational reporting. </li></ul>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements:</span></strong></p><br><br><ul><li>Bachelor's degree or Honours in relevant discipline.</li><li>Relevant industry experience preferably with a ground handling, airport operations, Load Control engineering or ancillary revenue orientated organisation, of which should be leading teams or handling cross functional relationships.</li><li>Sales or account management experience ideally with contract negotiation exposure in a large organisation.</li><li>Financial management skills.</li><li>Strong business acumen and the ability to establish effective long-term relationships.</li><li>Business strategy and planning.</li><li>Technical skills (Ground Handling, Load Control related).</li></ul><br><p><span><strong>You will have an edge, if you have:</strong></span></p><br><br><ul><li>Experience working in a highly targeted and KPI driven commercial environment, ideally with airlines. </li><li><span>Fluency in other languages would be a distinct advantage.</span></li></ul><p><span>At dnata, part of Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!</span></p><br><br><br><p><span><strong>Recruitment Process and Timeline</strong></span></p><br><br><p><span>dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.</span></p><br><br>Salary &amp; benefits<span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>THIS IS WHAT FUTURE FOCUS FEELS LIKE</b></span></p><br><p><span><b>STRATEGY AND DEVELOPMENT</b></span></p><br><p><span><b>Senior Manager – Transformation&nbsp;</b></span></p><br><p><span>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry</span></p><br><p><span><b>What you'll deliver</b></span></p><br><ul> <li><span>You'll lead and deliver strategic transformation initiatives across Dubai Airports, translating enterprise priorities into integrated programmes that improve business performance, operating models and organisational capability.</span></li> <li><span>You'll define and manage end-to-end transformation delivery plans, coordinating business, digital, data, operational and change activities while managing dependencies, risks and outcomes across multiple workstreams.</span></li> <li><span>You'll partner with senior stakeholders to shape solutions, build alignment and drive governance, providing clear insight, executive reporting and recommendations to support critical decision-making.</span></li> <li><span>You'll identify opportunities to improve processes, roles, ways of working, technology utilisation, data-driven decision making and organisational effectiveness, helping teams realise sustainable value.</span></li> <li><span>You'll embed change, readiness and adoption approaches throughout delivery, ensuring new capabilities, systems and ways of working are successfully implemented, adopted and sustained.</span></li> <li><span>You'll track transformation outcomes, benefits realisation and organisational impact, ensuring initiatives deliver measurable value and support Dubai Airports' long-term strategic ambitions.</span></li></ul><p><span>What you bring</span></p><br><ul> <li><span>You should be educated to a Bachelor’s Degree in Strategy, Business or related discipline, with at least 5-7 years of relevant experience in Change Management or Transformation.</span></li> <li><span>You’ll have strong experience in strategy, change management, project management, process optimisation and digital transformation.</span></li> <li><span>You’ll hold certified change management professional (CCMP), certified change practitioner (Adkar, Prosci ©) and/or project management qualifications (Prince2, PMI or PMP).</span></li> <li><span>You'll have a proven track record of leading cross-functional initiatives, engaging senior stakeholders, managing governance and driving measurable business outcomes in complex organizational environments.</span></li> <li><span>You'll demonstrate strong problem-solving, facilitation, communication and stakeholder management skills, with the ability to influence and motivate teams at all levels of the organisation.</span></li></ul><p><span><b>Life at Dubai Airports</b></span></p><br><p><span>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</span></p><br><br> </div>

<p>Project Manager For Metal Fabrication Plant In UAE We are looking for an experienced and results-driven Project Manager to supervise and develop a concept of the metal fabrication plant in the UAE specializing in the production of metal fabricated products for the Oil & Gas industry. Salary: 15,000AED + 10% net profit. Key Responsibilities • Manage and supervise business projects, plant operations, production, staff, etc. • Develop a product and project concept. • Negotiate and close contracts with vendors, suppliers, government entities and principals, etc. • Participate in and manage tender submissions and project execution.</p><p>• Minimum 5 years proven experience in fabrication, IT or Oil & Gas industry. • Proven track record in closing contracts with principals. • Tender management experience. • Strong commercial, negotiation, and business development skills.</p>

<p>Project Manager For Metal Fabrication Plant In UAE We are looking for an experienced and results-driven Project Manager to supervise and develop a concept of the metal fabrication plant in the UAE specializing in the production of metal fabricated products for the Oil & Gas industry. Salary: 15,000AED + 10% net profit. Key Responsibilities • Manage and supervise business projects, plant operations, production, staff, etc. • Develop a product and project concept. • Negotiate and close contracts with vendors, suppliers, government entities and principals, etc. • Participate in and manage tender submissions and project execution.</p><p>• Minimum 5 years proven experience in fabrication, IT or Oil & Gas industry. • Proven track record in closing contracts with principals. • Tender management experience. • Strong commercial, negotiation, and business development skills.</p>

<p>We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.</p> <p>To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.</p> <p>Hotel Manager Responsibilities:<br /> Overseeing personnel, including receptionists, kitchen staff, and office employees.<br /> Monitoring employee performance and conducting regular evaluations to help improve customer service.<br /> Collecting payments and maintaining records of budgets, funds, and expenses.<br /> Welcoming and registering guests once they arrive.<br /> Resolving issues regarding hotel services, amenities, and policies.</p> <p>Share your CV on this Email: hr.globale@gmail.com</p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a sub-tropical, arid climate.</p> <h4>What you will do:</h4> <li>Support the restaurant manager in managing daily operations.</li> <li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li> <li>Supervise and train staff to deliver outstanding service.</li> <li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li> <li>Oversee inventory management and cost control.</li> <li>Ensure compliance with food safety and hygiene regulations.</li> <li>Assist in driving sales and promoting the restaurant.</li> <h4>What you bring:</h4> <li>Previous working experience in Dubai or the Middle East in a similar role.</li> <li>Proven experience in restaurant management, preferably in a Mediterranean or fine dining setting.</li> <li>Exposure to Michelin Star restaurant is an advantage.</li> <li>Strong leadership and interpersonal skills.</li> <li>Knowledge of French cuisine and wine pairing.</li> <li>Excellent communication and problem-solving skills.</li> <li>Fluent in at least two international languages.</li> <li>Ability to work in a fast-paced environment and handle multiple tasks.</li> <h4>What do we offer</h4> <li>Work authorization</li> <li>Competitive tax free salary</li> <li>Live out allowance or studio in staff accommodation</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Paid home leave ticket</li> <li>End of service gratuity</li> <li>Learning & development programs</li> <li>Career opportunities and international transfer</li> <li>And more…</li></p><p></p>