وظائف مدير العمليات في الإمارات

Senior Manager – Finance Transformation & Controllership will be responsible for leading the Group's financial reporting, budgeting, taxation, investments, and financial control functions while driving finance transformation through technology, automation, process optimisation and data analytics. The role partners closely with the CFO to enhance financial governance, improve operational efficiency, implement digital finance initiatives, and support strategic decision-making through advanced reporting and business intelligence.<br>Key Responsibilities:Lead the Group's finance transformation strategy through digitalization, automation, and AI-enabled solutions. Drive continuous process improvement initiatives to enhance operational efficiency across the finance function. Develop and maintain executive dashboards and business intelligence reports using Power BI and other analytics tools. Oversee financial reporting, month-end close activities, and regulatory reporting while ensuring accuracy and compliance. Lead enterprise-wide budgeting, forecasting, financial planning, and strategic analysis to support business decision-making. Manage treasury operations, banking relationships, cash flow, liquidity planning, and investment governance. Oversee VAT and Corporate Tax compliance, including filings, reconciliations, and regulatory reporting. Strengthen internal controls, financial governance, and risk management frameworks while ensuring compliance with regulatory requirements and audit recommendations. Collaborate with IT and business functions to enhance finance systems, integrations, and digital finance initiatives. Lead, mentor, and develop a high-performing finance team while fostering a culture of accountability, innovation, and continuous improvement.<br>We're Looking For:• Extensive experience in senior finance leadership roles.• Strong knowledge of financial reporting, budgeting, taxation, treasury, and investment management.• Experience leading finance transformation, automation, and process optimization initiatives.• Proficiency in business intelligence tools such as Power BI and data-driven reporting.• Strong understanding of ERP systems, finance technologies, and system integrations.• Excellent leadership, stakeholder management, and communication skills.• Experience within the Insurance or Takaful sector will be a strong advantage.<br>Experience12-15 years of progressive finance experience, with at least 3–5 years in a leadership role. Sector experience in Insurance/Takaful/ is essential. Strong understanding of IFRS (including IFRS 9, 17), UAE regulatory reporting, VAT & corporate tax laws. Experience leading ERP implementation or finance transformation projects. Experience in finance process automation and digital transformation initiatives. Strong understanding of Power BI, workflow automation and business intelligence tools. Experience implementing finance dashboards and KPI reporting. Exposure to AI-enabled finance solutions is desirable.

Position Overview:The IT Project Manager is responsible for driving strategic technology programs that support business transformation, digital innovation, regulatory compliance, and modernization of insurance technology platforms. The role requires strong leadership capabilities and extensive experience in managing complex technology initiatives within the insurance industry, including life insurance.<br>What You Will Lead:Deliver large-scale technology initiatives across the insurance industry, including life insurance, covering product launches, core platform implementations and migrations, digital transformation programs, and regulatory change initiatives. Lead programs involving insurance operations, digital channels, enterprise integrations, and business-critical platforms. Define delivery strategies, implementation roadmaps, governance models, and success measures. Manage multiple projects, dependencies, budgets, resources, and competing priorities while ensuring alignment with business objectives. Provide regular updates to executive management and steering committees on progress, risks, financials, and key decisions. Drive collaboration among business teams, technology teams, vendors, and external partners to achieve successful programme outcomes. Ensure projects deliver measurable business value while adhering to regulatory, security, and governance requirements. Promote continuous improvement in delivery methodologies, standards, and project governance practices.<br>Experience & Qualifications Minimum 10 years of experience in IT project and program delivery. Minimum 5 years of experience delivering technology initiatives within the insurance industry, including life insurance. Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. Professional certifications such as PMP, PRINCE2, Agile, or Scrum is highly desirable.<br>Insurance Domain Knowledge:Strong understanding of insurance business processes and technology ecosystems, including:Policy Administration and Servicing Platforms Underwriting and New Business Processing Claims Management and Settlement Processes Product Lifecycle Management Premium Billing and Collections Reinsurance Administration Digital Customer Platforms and Distribution Channels AML, KYC, and Insurance Regulatory Requirements Regulatory Reporting and Data Analytics<br>Preferred Background:Experience with core insurance platforms, policy administration systems, and claims solutions. Experience delivering customer portals, digital initiatives, and enterprise integration programs. Exposure to cloud technologies, enterprise applications, and data-driven transformation initiatives. Practical experience with Agile, Waterfall, and Hybrid delivery methodologies.<br>Success Profile:A results-driven technology leader with strong insurance domain expertise and a proven ability to deliver complex transformation programs, influence senior stakeholders, and drive organizational change while ensuring operational resilience and effective project governance.

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as-<br><br> Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately Responsible for an efficient, clean, safe and hygienic upholding of all front office areas Assure compliance and coordination of guests needs, requests and personal preference Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literacy and the knowledge of Opera will be highly regarded.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be well versed in Guest Relations and Executive Club operations with excellent presentation and communication skills as well as with a high aptitude for customer care. You are an outgoing, charismatic and approachable character, who will work well under pressure in a fast paced environment and be a great team leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results

Haier Gulf is looking for a dynamic and results-driven IR Sales Manager to join our growing team in the UAE. If you have a strong background in sales, excellent relationship management skills, and a passion for driving business growth, we'd love to hear from you!<br>Key Responsibilities:1. Achieve Sales and Profit Targets Drive sales performance to achieve assigned monthly, quarterly, and annual sales targets. Develop and implement sales plans aligned with the company's business objectives. Build and maintain strong relationships with distributors, dealers, retailers, and key customers. Identify new business opportunities and expand market coverage within the Northern Emirates. Monitor sales performance, prepare accurate sales forecasts, and manage the sales pipeline. Ensure timely collection of outstanding payments and maintain healthy customer accounts.2. Business Development & Market Expansion Increase Haier's market share by expanding the dealer and retail network. Execute sales promotions and product launch activities to maximize brand visibility. Conduct regular market visits to strengthen customer relationships and identify growth opportunities. Work closely with the marketing and operations teams to ensure product availability and effective merchandising. Provide product training and support to channel partners whenever required.3. Market & Competitor Analysis Monitor market trends, customer preferences, and competitor activities. Analyze sales performance and identify opportunities for business growth. Recommend pricing, product mix, and promotional strategies based on market intelligence. Prepare regular market and sales reports with actionable recommendations. Share customer feedback and market insights with management to support business planning and product development.<br>Requirements:Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 3–5 years of sales experience, preferably in consumer electronics, home appliances, or FMCG. Strong understanding of the UAE market. Proven track record of achieving sales targets. Excellent communication, negotiation, and relationship-building skills. Valid UAE driving license is preferred. Arabic language skills are an advantage.<br>Why Join Haier? At Haier, you'll be part of a global leader known for innovation, customer-centricity, and continuous growth. We offer an exciting work environment where your ideas and contributions make a real impact.<br>Interested? Send your CV to info.gulf@haier.com with the subject line: IR Sales Manager<br>Join us and help shape the future of Haier in the UAE!

Company Description AIXport is a global trade intelligence firm that helps organizations turn the complexity of international markets into profitable growth. The company delivers data-driven market research and strategic trade insights that support export and import operations with confidence and precision. By converting global market data into practical entry strategies, AIXport enables clients to identify high-potential target markets and navigate cross-border regulations effectively. The team also facilitates B2B matchmaking, connecting clients with high-quality partners worldwide to strengthen their global footprint. AIXport’s specialties include global market research, trade intelligence, market entry, B2B matchmaking, and export/import strategy. Role Description The Linked In & B2B Community Manager Intern is a full-time remote role responsible for building and engaging AIXport’s professional audience on Linked In and across relevant B2B communities. Day-to-day tasks include planning and publishing Linked In posts, monitoring engagement, responding to comments and messages, and nurturing relationships with prospects and partners. The intern will support community growth by identifying relevant groups, initiating discussions, and amplifying AIXport’s thought leadership content. This role also involves collaborating with the marketing and research teams to translate trade intelligence into clear, compelling updates, and tracking basic performance metrics to inform content and engagement strategies. The intern is expected to maintain a professional, inclusive online presence that reflects AIXport’s brand and global focus. Qualifications Strong social media and community management skills, especially experience or interest in managing Linked In pages, groups, and professional B2B audiences. Solid communication and writing abilities, including creating concise posts, messages, and discussion prompts tailored to business audiences. Basic understanding or interest in digital marketing concepts, such as audience targeting, content scheduling, and engagement optimization. Ability to conduct light research on markets, industries, and audiences, and translate findings into relevant talking points or content ideas. Comfort with using analytics or platform insights to track engagement and make simple data-informed recommendations. Strong organizational and time management skills, with the ability to manage multiple online conversations and tasks in a remote, full-time setting. Proactive, collaborative attitude and openness to feedback, with an interest in global trade, international business, or B2B marketing.

Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking an experienced Project Manager – Marine to lead and deliver complex marine and coastal infrastructure projects. The ideal candidate will have a strong background in managing marine construction works such as quay walls, jetties, breakwaters, dredging, and coastal protection, ensuring projects are executed safely, on time, within budget, and in compliance with client and regulatory requirements.<br><br>Key Responsibilities:<br><br>Lead the end-to-end execution of marine construction projects, including planning, resource allocation, and delivery. Manage construction activities related to jetties, quay walls, breakwaters, revetments, dredging, and shoreline protection. Develop and monitor project schedules, budgets, and progress against key milestones. Coordinate with clients, consultants, port authorities, and regulatory bodies to ensure smooth project execution. Oversee subcontractors, marine crews, and site teams, ensuring optimal productivity and performance. Ensure compliance with HSE standards, particularly marine safety protocols, lifting operations, and offshore risks. Review and approve method statements, risk assessments, and technical submittals. Manage procurement of marine equipment such as barges, tugs, cranes, and dredgers. Identify project risks (weather, tides, logistics constraints) and implement mitigation strategies. Lead project meetings, progress reviews, and reporting to senior management and stakeholders. Ensure all works comply with contractual obligations, quality standards, and local authority regulations. <br><br><br>Qualifications<br><br>Bachelor’s Degree in Civil Engineering, Marine Engineering, or related field. 15+ years of experience, with a strong focus on marine and coastal infrastructure projects. Proven track record in delivering projects involving:Marine structures (quay walls, jetties, breakwaters) Dredging and reclamation works<br>Strong knowledge of marine construction methodologies, sequencing, and logistics. Experience working with UAE authorities (Ports, Municipalities, or similar regulatory bodies) is highly preferred. Sound understanding of FIDIC contracts and project commercial management. Strong leadership, stakeholder management, and decision-making skills. Ability to manage multidisciplinary teams in challenging marine environments.

Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking an experienced Project Manager – Marine to lead and deliver complex marine and coastal infrastructure projects. The ideal candidate will have a strong background in managing marine construction works such as quay walls, jetties, breakwaters, dredging, and coastal protection, ensuring projects are executed safely, on time, within budget, and in compliance with client and regulatory requirements.<br><br>Key Responsibilities:<br><br>Lead the end-to-end execution of marine construction projects, including planning, resource allocation, and delivery. Manage construction activities related to jetties, quay walls, breakwaters, revetments, dredging, and shoreline protection. Develop and monitor project schedules, budgets, and progress against key milestones. Coordinate with clients, consultants, port authorities, and regulatory bodies to ensure smooth project execution. Oversee subcontractors, marine crews, and site teams, ensuring optimal productivity and performance. Ensure compliance with HSE standards, particularly marine safety protocols, lifting operations, and offshore risks. Review and approve method statements, risk assessments, and technical submittals. Manage procurement of marine equipment such as barges, tugs, cranes, and dredgers. Identify project risks (weather, tides, logistics constraints) and implement mitigation strategies. Lead project meetings, progress reviews, and reporting to senior management and stakeholders. Ensure all works comply with contractual obligations, quality standards, and local authority regulations. <br><br><br>Qualifications<br><br>Bachelor’s Degree in Civil Engineering, Marine Engineering, or related field. 15+ years of experience, with a strong focus on marine and coastal infrastructure projects. Proven track record in delivering projects involving:Marine structures (quay walls, jetties, breakwaters) Dredging and reclamation works<br>Strong knowledge of marine construction methodologies, sequencing, and logistics. Experience working with UAE authorities (Ports, Municipalities, or similar regulatory bodies) is highly preferred. Sound understanding of FIDIC contracts and project commercial management. Strong leadership, stakeholder management, and decision-making skills. Ability to manage multidisciplinary teams in challenging marine environments.

Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking an experienced Project Manager – Marine to lead and deliver complex marine and coastal infrastructure projects. The ideal candidate will have a strong background in managing marine construction works such as quay walls, jetties, breakwaters, dredging, and coastal protection, ensuring projects are executed safely, on time, within budget, and in compliance with client and regulatory requirements.<br><br>Key Responsibilities:<br><br>Lead the end-to-end execution of marine construction projects, including planning, resource allocation, and delivery. Manage construction activities related to jetties, quay walls, breakwaters, revetments, dredging, and shoreline protection. Develop and monitor project schedules, budgets, and progress against key milestones. Coordinate with clients, consultants, port authorities, and regulatory bodies to ensure smooth project execution. Oversee subcontractors, marine crews, and site teams, ensuring optimal productivity and performance. Ensure compliance with HSE standards, particularly marine safety protocols, lifting operations, and offshore risks. Review and approve method statements, risk assessments, and technical submittals. Manage procurement of marine equipment such as barges, tugs, cranes, and dredgers. Identify project risks (weather, tides, logistics constraints) and implement mitigation strategies. Lead project meetings, progress reviews, and reporting to senior management and stakeholders. Ensure all works comply with contractual obligations, quality standards, and local authority regulations. <br><br><br>Qualifications<br><br>Bachelor’s Degree in Civil Engineering, Marine Engineering, or related field. 15+ years of experience, with a strong focus on marine and coastal infrastructure projects. Proven track record in delivering projects involving:Marine structures (quay walls, jetties, breakwaters) Dredging and reclamation works<br>Strong knowledge of marine construction methodologies, sequencing, and logistics. Experience working with UAE authorities (Ports, Municipalities, or similar regulatory bodies) is highly preferred. Sound understanding of FIDIC contracts and project commercial management. Strong leadership, stakeholder management, and decision-making skills. Ability to manage multidisciplinary teams in challenging marine environments.

Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking an experienced Project Manager – Marine to lead and deliver complex marine and coastal infrastructure projects. The ideal candidate will have a strong background in managing marine construction works such as quay walls, jetties, breakwaters, dredging, and coastal protection, ensuring projects are executed safely, on time, within budget, and in compliance with client and regulatory requirements.<br><br>Key Responsibilities:<br><br>Lead the end-to-end execution of marine construction projects, including planning, resource allocation, and delivery. Manage construction activities related to jetties, quay walls, breakwaters, revetments, dredging, and shoreline protection. Develop and monitor project schedules, budgets, and progress against key milestones. Coordinate with clients, consultants, port authorities, and regulatory bodies to ensure smooth project execution. Oversee subcontractors, marine crews, and site teams, ensuring optimal productivity and performance. Ensure compliance with HSE standards, particularly marine safety protocols, lifting operations, and offshore risks. Review and approve method statements, risk assessments, and technical submittals. Manage procurement of marine equipment such as barges, tugs, cranes, and dredgers. Identify project risks (weather, tides, logistics constraints) and implement mitigation strategies. Lead project meetings, progress reviews, and reporting to senior management and stakeholders. Ensure all works comply with contractual obligations, quality standards, and local authority regulations. <br><br><br>Qualifications<br><br>Bachelor’s Degree in Civil Engineering, Marine Engineering, or related field. 15+ years of experience, with a strong focus on marine and coastal infrastructure projects. Proven track record in delivering projects involving:Marine structures (quay walls, jetties, breakwaters) Dredging and reclamation works<br>Strong knowledge of marine construction methodologies, sequencing, and logistics. Experience working with UAE authorities (Ports, Municipalities, or similar regulatory bodies) is highly preferred. Sound understanding of FIDIC contracts and project commercial management. Strong leadership, stakeholder management, and decision-making skills. Ability to manage multidisciplinary teams in challenging marine environments.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b>نظرة عامة على الدور</b></p><p>انضم إلى <b>أفطاعيم موتورز</b> كـ<b>مدير مبيعات – تويوتا العين</b> وابدأ في قيادة أداء أحد مواقع تويوتا الرئيسية في الإمارات العربية المتحدة.</p><p>هذا الدور مثالي لقائد مبيعات سيارات متحمس ويمتلك حساً تجارياً يزدهر في بيئة تتمحور حول العميل. ستكون مسؤولاً عن قيادة فريق مبيعات المعرض، وتقديم تجارب عملاء استثنائية، وتحقيق أهداف العمل، وتعزيز مكانة تويوتا كعلامة السيارات المفضلة في سوق العين.</p><p>كقائد، ستلهم فريقك لتجاوز التوقعات مع تعزيز ثقافة التميز والمساءلة والتحسين المستمر.</p><p>&nbsp;</p><p><b>ما ستقوم به</b></p><ul><li>قيادة وتحفيز وتطوير فريق مبيعات عالي الأداء لتحقيق أهداف المبيعات الشهرية والسنوية</li><li>دفع أداء المعرض من خلال التخطيط الفعّال للمبيعات والتوجيه والتنفيذ</li><li>مراقبة أداء المبيعات وتنفيذ خطط عمل لتعظيم الفرص والربحية</li><li>ضمان تجارب عملاء مميزة طوال رحلة شراء المركبة بأكملها</li><li>توجيه ودعم مندوبي المبيعات في التفاعل مع العملاء والتفاوض وإغلاق الفرص</li><li>إدارة مخاوف العملاء وعمليات التصعيد للحفاظ على مستويات رضا عالية</li><li>تعزيز الاحتفاظ بالعملاء ولاءهم من خلال خدمة استثنائية وإدارة العلاقات</li><li>التأكد من الامتثال لعمليات وممارسات ومقاييس البيع لدى تويوتا وأفطاعيم</li><li>استخدام بيانات المبيعات ورؤى السوق لتحسين الأداء التشغيلي والتجاري</li><li>تعزيز ثقافة العمل الجماعي والمساءلة والتعلم المستمر</li></ul><p><br></p> </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"><p><b>المهارات المطلوبة للنجاح</b></p><ul><li>قدرات قيادة وإدارة فريق قوية</li><li>سجل قوي في تحقيق وتجاوز أهداف المبيعات</li><li>مهارات ممتازة في إدارة علاقات العملاء وأصحاب المصلحة</li><li>حس تجاري ووعي تجاري قوي</li><li>القدرة على تدريب، توجيه، وتطوير مهنيي المبيعات</li><li>مهارات تواصل وتفاوض وتأثير ممتازة</li><li>قدرات تحليلية وحل مشاكل قوية</li><li>تفكير متمركز حول العميل مع شغف بتقديم تجارب استثنائية</li><li>القدرة على الأداء بفعالية في بيئة سريعة الوتيرة وتحت أهداف موجهة</li></ul><p>&nbsp;</p><p><b>عن الفريق</b></p><p>في <b>تويوتا العين</b>، ستنضم إلى فريق مكرس ومتمركز حول العميل يلتزم بتقديم تجارب سيارات استثنائية. تعمل جنباً إلى جنب مع فرق المعرض والعمليات والقيادة، ستساهم في نجاح إحدى أكثر علامات السيارات ثقة في الإمارات من خلال مساعدة العملاء في العثور على حلول التنقل المناسبة لاحتياجاتهم.</p><p>&nbsp;</p><p><b>ما الذي يؤهلك للدور</b></p><ul><li>درجة البكالوريوس أو مؤهل مكافئ</li><li>خبرة مبيعات لا تقل عن <b>5 سنوات</b></li><li>على الأقل <b>2-3 سنوات من الخبرة في دور قيادي أو إشرافي في المبيعات</b></li><li>يفضل أن تكون لديه خبرة في بيع السيارات بالتجزئة</li><li>فهم قوي لعمليات المبيعات واستراتيجيات تفاعل العملاء</li><li>خبرة في إدارة مؤشرات الأداء للفريق وأهداف أداء الأعمال</li><li>إتقان قوي لمايكروسوفت أوفيس</li><li>مهارات تواصل باللغة الإنجليزية بطلاقة؛ العربية ميزة</li></ul><p><br></p></div>

???? We’re Hiring: Showroom Sales Manager / Retail Supervisor / Client Advisor???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a customer-focused retail organization dedicated to delivering premium showroom experiences and personalized solutions to clients. We combine strong product knowledge, professional service, and commercial discipline to help customers make confident purchasing decisions. Our culture values customer relationships, sales performance, teamwork, and presentation excellence. We are looking for a commercially minded retail professional who can lead showroom activities while building lasting client relationships. The Role We are seeking an experienced Showroom Sales Manager / Retail Supervisor / Client Advisor to oversee daily showroom sales activities, support retail operations, coach sales staff, and provide personalized service to customers. The ideal candidate is confident, commercially driven, well-presented, and capable of balancing sales leadership with hands-on client engagement. Key Responsibilities Lead daily showroom sales activities and ensure customers receive professional, personalized assistance. Welcome clients, understand their requirements, and recommend suitable products or solutions. Manage the customer journey from initial inquiry and product demonstration through negotiation, purchase, and after-sales follow-up. Develop strong relationships with new and existing customers to encourage repeat business and referrals. Monitor sales performance, revenue targets, conversion rates, average transaction values, and other commercial KPIs. Set daily and weekly sales priorities and ensure the team remains focused on achieving targets. Coach, motivate, and support sales associates and client advisors to improve product knowledge, selling techniques, and customer service. Conduct product demonstrations and presentations tailored to individual customer needs. Maintain strong knowledge of product specifications, pricing, promotions, availability, warranties, and competitive positioning. Handle high-value customers, VIP clients, corporate accounts, and complex sales negotiations where required. Manage customer inquiries, quotations, orders, deposits, payments, and sales documentation accurately. Follow up with prospects through phone, email, CRM, messaging, and other approved channels. Maintain accurate customer profiles, sales pipelines, follow-up records, and opportunity information in CRM systems. Monitor showroom presentation, merchandising, product displays, signage, cleanliness, and overall brand standards. Coordinate stock availability, product transfers, replenishment requests, and inventory checks with relevant teams. Handle customer complaints, objections, returns, exchanges, and service-recovery situations professionally. Collaborate with marketing teams on campaigns, promotions, product launches, showroom events, and lead-generation activities. Prepare sales reports, pipeline updates, forecasts, customer feedback, and performance summaries for management. Identify sales opportunities, market trends, customer preferences, and areas for improving showroom performance. Ensure compliance with company policies, pricing procedures, payment controls, customer-data requirements, and retail standards. Support showroom events, private appointments, product launches, exhibitions, and promotional activities. Requirements Bachelor’s degree or equivalent qualification in Business Administration, Marketing, Retail Management, Sales, or a related field is preferred.3+ years of professional experience in showroom sales, retail management, luxury retail, automotive, consumer products, hospitality, or client advisory is preferred. Proven experience meeting or exceeding sales targets and managing customer relationships. Strong sales, negotiation, presentation, consultation, and closing skills. Excellent spoken and written English communication skills. Confident, polished, persuasive, and customer-focused personality. Strong understanding of retail operations, sales pipelines, CRM management, merchandising, and customer experience. Ability to coach and motivate sales teams while maintaining personal sales performance. Strong commercial awareness and ability to identify opportunities for revenue and margin improvement. Excellent organizational, follow-up, and time-management skills. Experience with CRM, POS, inventory, retail-management, or sales-reporting systems. Strong ability to handle high-value transactions and demanding customers professionally. Excellent attention to detail when managing quotations, orders, pricing, payments, and customer records. UAE retail, luxury, automotive, property, fashion, electronics, or premium consumer-product experience is advantageous. Arabic or additional language skills are advantageous. Retail management, sales, customer-experience, or related professional certifications are advantageous but not required. What We Offer Flexible part-time working hours with a remote-friendly sales, client-management, and showroom-coordination arrangement where applicable. Competitive compensation aligned with experience and responsibilities. Opportunity to work with premium products, diverse customers, and commercially driven retail teams. Exposure to sales leadership, client advisory, CRM, merchandising, business development, and customer-experience management. Professional development opportunities and continuous training in sales, negotiation, product knowledge, and retail leadership. A performance-driven and collaborative environment where customer relationships, commercial results, professionalism, teamwork, and service excellence are highly valued.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b>نظرة عامة على الدور</b></p><p>انضم إلى <b>موتورز الفطيم</b> كـ<b>مدير المبيعات – تويوتا العين</b> وتولَّ القيادة في دفع أداء أحد المواقع الرئيسية لتويوتا في الإمارات العربية المتحدة.</p><p>هذا الدور مثالي لقائد مبيعات سيارات شغوف ومتمرس تجارياً يزدهر في بيئة تتمحور حول العميل. ستكون مسؤولاً عن قيادة فريق مبيعات صالة العرض، وتقديم تجارب عملاء استثنائية، وتحقيق أهداف العمل، وتقوية مكانة تويوتا كعلامة السيارات المفضلة في سوق العين.</p><p>كقائد، ستلهم فريقك لتجاوز التوقعات مع تعزيز ثقافة التميز والمساءلة والتحسين المستمر.</p><p>&nbsp;</p><p><b>ما ستفعله</b></p><ul><li>قيادة وتحفيز وتطوير فريق مبيعات عالي الأداء لتحقيق أهداف المبيعات الشهرية والسنوية</li><li>دفع أداء صالة العرض من خلال التخطيط البيعي الفعّال والتوجيه والتنفيذ</li><li>مراقبة أداء المبيعات وتنفيذ خطط عمل لتعظيم الفرص والربحية</li><li>ضمان تجارب عملاء مميزة طوال رحلة شراء المركبة بأكملها</li><li>توجيه ودعم مندوبي المبيعات في تفاعل العملاء، التفاوض، وإغلاق الفرص</li><li>إدارة مخاوف العملاء وعمليات التصعيد للحفاظ على مستويات رضا عالية</li><li>دفع الاحتفاظ بالعملاء والولاء من خلال خدمة استثنائية وإدارة العلاقات</li><li>ضمان الامتثال لعمليات وممارسات ومراحل البيع لدى تويوتا والفطيم</li><li>استخدام بيانات المبيعات ورؤى السوق لتحسين الأداء التشغيلي والتجاري</li><li>تعزيز ثقافة العمل الجماعي والمساءلة والتعلم المستمر</li></ul><p><br></p></div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"><p><b>المهارات المطلوبة للنجاح</b></p><ul><li>قدرات قيادية قوية وإدارة فريق</li><li>سجل حافل بتحقيق وتجاوز أهداف المبيعات</li><li>مهارات ممتازة في علاقات العملاء وإدارة أصحاب المصلحة</li><li>فطنة تجارية ووعي تجاري قوي</li><li>القدرة على تدريب وتوجيه وتطوير مهنيي المبيعات</li><li>مهارات اتصال وتفاوض وتأثير ممتازة</li><li>قدرات تحليلية وحل مشاكل قوية</li><li>فكر مركّز على العميل مع شغف بتقديم تجارب استثنائية</li><li>القدرة على الأداء بفعالية في بيئة سريعة الإيقاع وتحت أهداف محددة</li></ul><p>&nbsp;</p><p><b>عن الفريق</b></p><p>في <b>تويوتا العين</b>، ستنضم إلى فريق م Dedicated يركّز على العميل ومكرس لتقديم تجارب مميزة في مجال السيارات. من خلال العمل مع فريق صالة العرض والعمليات والقيادة، ستساهم في نجاح واحدة من أكثر علامات السيارات ثقة في الإمارات بينما تساعد العملاء في العثور على حلول التنقل المناسبة لاحتياجاتهم.</p><p>&nbsp;</p><p><b>ما يؤهلك للدور</b></p><ul><li>درجة البكالوريوس أو مؤهل مكافئ</li><li>حد أدنى <b>5 سنوات من خبرة المبيعات</b></li><li>على الأقل <b>2-3 سنوات من الخبرة في دور قيادة مبيعات أو إشراف</b></li><li>يفضّل الخبرة في مبيعات السيارات بالتجزئة</li><li>فهم قوي لعمليات المبيعات واستراتيجيات تفاعل العملاء</li><li>خبرة في إدارة مؤشرات الأداء لفريق العمل وأهداف الأداء التجاري</li><li>إتقان قوي لبرامج Microsoft Office</li><li>مهارات تواصل بالإنجليزية بطلاقة؛ العربية ميزة</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This is a post for a future role located in our Dubai offices.</p><br><p><b><span>Who We Are:</span></b></p><br><p><span>160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy’s, Marriott International, McDonald’s, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world’s leading talent, intellectual property and brands.</span></p><br><p><b><span>The Role:</span></b></p><br><p>This role sits at the intersection of <span>account services, business operations, data and technology</span>,helping drive smarter decision-making, operational consistency and performance across the agency. The ideal candidate combines strong analytical expertise with a deep understanding of agency account management, using platforms such as Workamajig, CRM, PowerBI and SAP to translate complex business and financial data into actionable insights for teams and senior leadership.</p><br><p><b>Responsibilities:</b></p><br><ul><li>Expertise (not just proficient) with the agency’s software platforms:<ul><li>Global CRM business pipeline and contracted revenue tracking</li><li>Workamajig for time tracking, project management and expense/time reconciliation</li><li>PowerBI reporting and dashboarding</li><li>SAP accounting reports and project information</li></ul></li><li>Be comfortable with the data structure and platform organization in Workamajig to facilitate changes to capturing and decision making with the system data and API feeds to both Global CRM and SAP.</li><li>Ability to write custom and ad hoc reports in Workamajig for internal customers in finance, account services, IT and legal.</li><li>Ability to pull data into PowerBI and create custom and ad hoc dashboards for account services.</li><li>Recommend actions, improvements, strategy planning and solutions based on analyzing and interpreting large amounts of data.</li><li>Identify errors and issues in systems, processes and data and facilitate problem solving and solutions.</li><li>Develop training materials and be comfortable and confident in presenting to individuals and large groups.</li><li>Ensure account services teams are providing complete, timely and accurate data for projects.</li><li>Support Segment 1 Account Leads in weekly/monthly/quarterly meetings with internal staff, project reviews, client meetings and contract negotiations.</li><li>Present quarterly results, challenges and progress to the highest level of agency leadership.</li><li>Identify, evaluate and assist teams with implementing best practices.</li><li>Work across all functional areas (COEs) and departments including partnerships, experiential marketing, entertainment marketing, PR and communications, digital marketing, production, creative, finance, legal, IT, etc.</li><li>Work closely with account services management to understand the business, clients, projects, scoping and contract requirements.</li><li>Ability to drive and implement new and strategic initiatives across the agency is required – client team handbooks, organized shared working spaces, new processes, leadership initiatives (e.g. client mapping, roles &amp; responsibilities,&nbsp; utilization and burn studies, etc.)</li><li>Problem solving, ability to recommend creative / thinking outside of the box solutions, and strong change management skills at all levels of agency is required.</li><li>Responsible for managing personnel including goal setting, weekly check in meetings, quarterly development progress check ins and annual performance evaluation and feedback.</li></ul><p><b>Requirements:</b></p><br><ul><li>College degree required preferably in Business, Marketing, Accounting or Finance.</li><li>Eight to ten years of a mix of both analytical and account services experience.</li><li>Ability to handle multiple tasks in a work environment where rapidly changing priorities tend to be the rule rather than exception.</li><li>Both agency and operations experience a plus.</li><li>Must be a self-starter and comfortable with leadership and manager working from a different city.</li><li>Ability to have a flexible work schedule to support teams across the globe, including early morning and late-night calls and meetings.</li><li>Excellent verbal and written communication skills.&nbsp; Comfortable presenting complex information and data to senior leaders.</li><li>Proficiency with Excel and PowerPoint required, advanced Excel functions preferred and ability to use data visualization tools (PowerBI or Tableau) to create dashboards.</li><li>Solid organization and time management skills as well as influence and change management.</li><li>Attention to details and data accuracy.</li><li>Ability to work with all levels, present information to senior management and thrive in a fast-paced environment.</li></ul> </div>

About Us<br>Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.<br>About the Job The Senior Sales Manager Leisure is a hands-on, quota-carrying seller responsible for developing, activating and converting leisure and travel-trade business for the cluster’s assets. This role owns a defined portfolio of FIT/wholesale/consortia/travel-agent accounts and source markets, works closely with Revenue, Distribution, Marketing, Reservations, and Operations to ensure offers convert, and delivers measurable room night and revenue growth through targeted outreach, site inspections, Travel Fairs, Roadshows, FAMs and partner activation.<br>Key Duties and Responsibilities<br>Commercial delivery & account management Own, grow, and retain a portfolio of leisure, wholesale, consortia and travel-agent accounts (FIT, packages, wholesales, consortia such as Virtuoso/AMEX/Signature where relevant) Convert pipeline to definite business through proactive calls, face-to-face meetings, negotiation, and account servicing Create and execute account plans (targeting, pricing, packaging, and upsell opportunities) for each account Maintain CRM discipline: accurate pipeline entries, activity notes, follow-ups, and opportunity close forecasts<br>Sales Operations & Execution Follow SOPs for contracting, allotments, availability calendar, promotions, B2B marketing opportunities, and commission handling Organise and lead site inspections, FAM trips, trade visits, and sales blitzes to convert accounts Plan and participate in trade shows and roadshows Trigger targeted promotions (room types, F&B, experiences) and monitor conversion and ROI<br>Cross-functional Collaboration Coordinate with Revenue Management and Distribution to ensure correct rate, availability, loading, and campaign setup Work closely with other commercial functions, finance, and operations to enhance guest experiences, maximize revenue, and improve profit margins Work with marketing and distribution to ensure property listings, profiles, and campaigns are complete and optimized Work with distribution and marketing to launch timely campaigns in assigned source markets, and source B2B Marketing opportunities with assigned accounts. Ensure all marketing plans and opportunities are planned in accordance with the overall asset strategy<br>Market & Partner Development Proactively identify and develop opportunities in assigned areas Initiate, build, and maintain relationships with tour operators, wholesalers, consortia, third-party trade partners, tourism boards, and stakeholders Deliver agent training, digital collateral, and regular partner communications to improve conversion and retention<br>Reporting, Tools & Continuous Improvement Produce regular performance reports and action plans; monitor pipeline health and activity metrics Flag and document any major complaints received via the assigned accounts that could impact future production. Ensure that rectifying and mitigation measures are put in place Flag and document any supplier or contractor non-compliance and follow incident reporting procedures as required Effective use of CRM, simple analytics, and automation tools to reduce admin and increase selling time<br><br>About You Hotel Management graduate specialized in sales 5 years of experience in travel trade sales Strong knowledge of local businesses and business trends, as well as key source markets Computer literate with effective and outstanding communication skills, both verbal and written<br>Shape Your Career with Yas Plaza Hotels by Aldar Hospitality At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality . Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined living<br>Equal Opportunity Statement Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.

Job Overview:<br>The Employee Experience Manager is responsible for shaping a consistent, inclusive and positive employee experience across the full employee lifecycle, with particular focus on employee engagement, well-being, employee relations and the day-to-day experience of frontline employees. The role translates employee feedback and business priorities into practical initiatives that strengthen trust, belonging, performance and retention. The role also leads frontline accommodation management, ensuring company-provided accommodation is safe, compliant, well maintained and managed to defined welfare and service standards. Working closely with HR, Operations, HSE, Facilities, Procurement, Finance and external service providers, the position ensures effective occupancy planning, responsive issue resolution, cost control and continuous improvement.<br>Key Roles and Responsibilities:<br>1. Employee Experience Strategy & Lifecycle Management Develop and implement an employee experience strategy aligned with the organisation’s people priorities, values and business objectives. Map and continuously improve key employee journeys, including onboarding, workplace integration, development, internal movement, recognition and offboarding. Partner with HR and business leaders to embed company values and consistent employee experience standards across locations and employee groups. Identify experience gaps and translate employee insights into practical, measurable improvement plans.2. Employee Engagement, Recognition & Communication Design and deliver engagement, recognition, team-building and corporate social responsibility initiatives that strengthen motivation, belonging and collaboration. Manage employee listening channels, including engagement surveys, pulse checks, focus groups and feedback forums, and ensure timely follow-up on agreed actions. Develop inclusive communication channels that keep employees informed and provide meaningful opportunities for employee voice. Track participation, impact and feedback to improve the relevance and reach of engagement initiatives, particularly for frontline employees.3. Employee Well-being, Welfare & Workplace Culture Lead physical, mental, social and financial well-being initiatives appropriate to the needs of office-based and frontline employees. Promote psychological safety, inclusion, dignity and respectful workplace behaviours through relevant programmes and manager guidance. Coordinate with internal and external partners to provide wellness support, awareness campaigns and employee assistance services. Monitor well-being and welfare trends, identify emerging concerns and recommend preventative or corrective action.4. Employee Relations, Grievances & Case Management Serve as a trusted point of contact for employee concerns, ensuring fair, timely and confidential handling of employee relations matters. Manage grievance, disciplinary and workplace investigation processes in line with company policy, due process and applicable UAE legislation. Mediate workplace disputes, support constructive resolution and coach managers on performance, conduct and employee relations matters. Maintain accurate case records, identify recurring themes and recommend systemic improvements while safeguarding confidentiality.5. Frontline Accommodation Management Lead the end-to-end management of company-provided frontline accommodation, ensuring safe, clean, secure, compliant and dignified living conditions. Establish and monitor accommodation standards covering room allocation, occupancy, hygiene, housekeeping, catering interfaces, security, pest control, waste management, utilities, preventive maintenance and common-area facilities. Oversee accommodation capacity and occupancy planning, including allocations, transfers, check-in/check-out, room and bed-space records, and coordination with recruitment, mobilization and project teams. Conduct regular inspections and welfare visits with HSE, Facilities and relevant stakeholders; document findings, assign corrective actions and follow through to closure. Ensure compliance with applicable UAE and local authority requirements, civil defence and HSE standards, company policies, accommodation rules and emergency preparedness requirements. Manage accommodation supervisors, support teams and service providers; set service levels, monitor performance and address service gaps promptly. Coordinate maintenance requests, repairs, cleaning, security and other support services, ensuring issues are prioritised, tracked and resolved within agreed timelines. Manage resident concerns, complaints, welfare cases and incidents sensitively and consistently, escalating serious risks and coordinating emergency response when required. Support accommodation budgets, purchase requirements, utility and operating-cost monitoring, invoice validation and cost-efficiency initiatives without compromising welfare or compliance. Maintain accurate accommodation records, registers, inspection reports, incident logs, vendor documentation and management dashboards. Promote resident awareness of accommodation rules, safety, hygiene, respectful conduct and shared responsibility through induction and ongoing communication.6. Governance, Analytics & Continuous Improvement Define and monitor employee experience and accommodation KPIs, including engagement, case resolution, welfare, occupancy, compliance, service levels and employee satisfaction. Prepare regular management reports highlighting trends, risks, improvement actions, costs and outcomes. Benchmark relevant practices and introduce fit-for-purpose improvements, digital tools and process efficiencies. Manage assigned budgets and external partners in line with procurement, governance and cost-control requirements. Undertake other related responsibilities consistent with the purpose and level of the role, as assigned by management.<br>Key Performance Areas:<br>Employee experience and engagement effectiveness Employee well-being, welfare and culture Employee relations, grievance and case-management quality Frontline accommodation safety, compliance and service standards Accommodation occupancy, maintenance, vendor and cost management Employee feedback, reporting and continuous improvement<br>Educational Qualification and Experience:<br>Bachelor’s degree in Human Resources, Business Administration, Psychology, Facilities Management or a related field; a master’s degree is advantageous. Strong knowledge of employee relations, grievance and disciplinary procedures, employee engagement and well-being practices. Working knowledge of applicable UAE employment requirements and accommodation, welfare, HSE and local authority standards relevant to company-provided frontline accommodation. Demonstrated capability in accommodation or multi-site service operations, including inspections, occupancy planning, maintenance coordination, vendor oversight and incident management. Strong communication, stakeholder management, conflict-resolution, analytical and reporting skills, with the ability to engage employees at all levels and across diverse cultures. High integrity and discretion when handling confidential, sensitive or welfare-related matters. Professional HR certification (e.g., CIPD, SHRM, PHR or SPHR) and/or relevant facilities, HSE or welfare certification is advantageous. Minimum 7 years of progressive experience in employee experience, employee relations, HR operations, employee welfare or a related field, including at least 3 years in a supervisory or managerial capacity. Experience managing company-provided frontline accommodation, welfare services, facilities or large multi-site workforces in the UAE—preferably within construction, engineering, contracting or a similarly workforce-intensive sector is strongly preferred.

About UNCO OILUNCO Oil is an independent exploration and production company under Anton Oilfield Services Group (ANTON), focused on uncovering hidden value through a non-consensus investment approach and unconventional insights. The company leverages ANTON’s strengths in exploration and development research, asset evaluation, and regional market platforms to identify premium opportunities. Supported by robust financing and commercial operations capabilities, UNCO Oil is positioned to deliver breakthrough value creation across its portfolio. Its integrated expertise in oilfield construction and management enables efficient project execution and long-term asset performance, offering professionals a dynamic environment to contribute to high-impact energy projects.<br>About the Role As Business Development Manager at UNCO OIL, you grow the portfolio that defines the company’s future. You identify, evaluate and secure new upstream opportunities — licensing rounds, farm-ins, acquisitions and partnerships — and build the pipeline that scales the business. Leading commercial and technical due diligence with our subsurface, engineering and finance teams, you build the valuation cases and present investment recommendations to leadership. You develop the relationships with NOCs, governments and partners and lead the PSC, JOA and commercial negotiations that turn opportunities into assets. This is a senior, deal-driving role for someone who can see value others miss and close it.<br>Key Responsibilities Screen and mature new upstream opportunities: license rounds, farm-ins, A&D and partnerships. Lead commercial and technical due diligence with subsurface, engineering and finance teams. Build valuation and economic cases and present investment recommendations to leadership. Develop and manage relationships with NOCs, governments, partners and vendors. Lead negotiations of PSCs, JOAs and commercial agreements with legal and commercial support. Track country/market and competitor intelligence to guide entry and growth strategy. Manage the opportunity pipeline and represent UNCO OIL externally.<br>Required Qualifications Master’s degree in Engineering, Geoscience, Economics or Business.8+ years in upstream business development, new ventures or commercial roles. Track record maturing and closing upstream deals internationally. Strong grasp of upstream fiscal terms, valuation and negotiation. Fluent English; willing to travel.<br>Preferred / Nice to Have Established NOC/government network in the Middle East, Africa or Central Asia. PSC / JOA negotiation experience. Additional language (Arabic, Russian, French) a strong plus.<br>What We Offer Competitive, tax-efficient international package with rotational schedule where applicable, mobilization support and global medical insurance. Structured technical and leadership development with a dual career ladder — you can grow as a technical expert or as a manager. The chance to shape assets and build capability from the ground up in a growing independent oil company. A lean, fast-moving, multicultural environment where capable people take real ownership and advance quickly.<br>How to Apply Click “Apply” on Linked In, or send your CV to yqtkf@antonoil.com with the subject line “[Position] – [Your Name] – [Preferred Location].” Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted.<br>UNCO OIL is an equal-opportunity employer. We welcome applicants of all nationalities, backgrounds and genders, and select talent on merit.

Job Title: Relationship Manager – Location: Dubai, UAERole Overview We are looking for a client-focused, sales-driven, and highly organized Relationship Manager to promote, sell, and manage Smart Zone's concierge and business support services. This role combines sales, relationship management, and service coordination, ensuring clients receive a seamless experience from the initial consultation through to successful service completion. The ideal candidate is passionate about building long-term client relationships, identifying business opportunities, and delivering exceptional post-sale support while coordinating with internal teams to ensure timely execution of every service. Key Responsibilities Sales & Business Development Actively promote and sell Smart Zone's concierge and business support services to new and existing clients. Understand client requirements and recommend the most suitable services and solutions. Follow up on leads, convert inquiries into sales, and achieve monthly sales targets. Identify upselling and cross-selling opportunities throughout the client lifecycle. Build and maintain strong relationships with clients to encourage repeat business and referrals. Maintain accurate client records, sales activities, and pipeline updates in the CRM. Client Relationship & Service Coordination Manage clients from onboarding through successful completion of the services purchased. Collect, review, and verify all required documents for processing. Coordinate appointments for medical examinations, biometrics, Emirates ID, embassy visits, and other government-related requirements. Liaise with internal teams, PROs, and external partners to ensure services are completed efficiently and within agreed timelines. Track service progress and proactively update clients throughout each stage of the process. Handle client inquiries professionally while managing expectations and ensuring a premium customer experience. Ensure all purchased services are delivered accurately, promptly, and to the highest quality standards. Accompany clients to external appointments when required. Services to Promote & Manage The successful candidate will be responsible for promoting, selling, coordinating, and managing Smart Zone's full range of concierge and business support services, including but not limited to:Golden Visa Employment Visa PRO Services (Emirates ID, visa applications and renewals, trade license renewals, government transactions, etc.) Document Attestation & Legalization (MOFA, embassies, notary public, etc.) Bank Account Opening Assistance Accounting, Bookkeeping & Tax Services Trademark Registration & Intellectual Property Support Office Setup, Virtual Office & Mail Management Business Licensing & Corporate Documentation Other value-added corporate, immigration, and concierge services offered by Smart Zone. Required Skills & Experience2–3 years of experience in sales, relationship management, concierge services, customer service, or client operations within the UAE. Previous experience in business setup, immigration, PRO services, corporate services, or hospitality is an advantage. Strong sales mindset with proven ability to close deals, upsell, and cross-sell services. Good understanding of UAE immigration procedures, ICP, MOHRE, visa processing, and document attestation processes. Excellent communication, negotiation, and interpersonal skills. Highly organized with strong coordination, follow-up, and time management abilities. Client-focused with a proactive, solution-oriented mindset. Experience using CRM systems and document tracking tools. Professional presentation and willingness to attend external client appointments when required. Fluency in English; additional languages are an advantage.

???? We’re Hiring: PMO Manager – Uniestate Properties LLC???? Ras Al Khaimah, United Arab Emirates???? Full time | On site<br>Are you a strategic project management professional with a passion for driving large-scale developments and business initiatives?<br>Uniestate Properties is seeking a PMO Manager to oversee our portfolio of capital projects, including development projects, major CAPEX initiatives, and strategic company-wide programs. In this role, you will be responsible for establishing project governance, monitoring performance, managing risks, and ensuring projects are delivered in alignment with business objectives, timelines, and budgets.<br>If you possess strong leadership, portfolio management, and stakeholder engagement skills, along with the ability to drive project excellence across multiple initiatives, we would love to hear from you. Join us and play a key role in shaping the successful delivery of Uniestate’s strategic projects and future growth.<br>Roles and Responsibilities:1. Strategy and Planning:• Establish and manage the PMO.• Ensure that project plans are prepared and registered.• Monitor project planning for alignment with portfolio and Company’s strategy.<br>2. Financial:• Prepare PMO budget.• Monitor project cost control reports and ensure that all reports are submitted according to project plans.<br>3. Leadership:• Provide leadership in project and portfolio management practices across the Company.<br>4. Business:• Acquire and maintain expertise in Uniestate’s business, including its structure, departmental roles and responsibilities and operations, applying this knowledge in all decisions.• Maintain expertise in property development and related disciplines.<br>5. Policies, procedures and ways of working:• Propose and prepare Uniestate’s PMO policies and procedures.• Implement Uniestate’s internal policies, systems, processes, and procedures• Ensure that changes to investment universe, criteria and policies, systems, processes and procedures are applied correctly.<br>6. People and talent management:• Identify own learning and development needs and ensure that he / she receives the required training, experience and learning to execute their roles effectively.<br>7. Portfolio management:• Register projects.• Ensure that project documentation is up to date.• Monitor project report submission; check project report quality.• Prepare portfolio status reports.• Monitor portfolio risk and provide information to Development, Commercial and other stakeholders, where necessary.• Track individual projects and portfolio through to close-out.• Provide portfolio-level reports to CEO and Board of Directors.• Provide individual project information to Development, Commercial and Construction and Asset Management.• Provide project control information to Finance.• Recommend corrective action where project performance is below expected levels.<br>8. Risk management:• Challenge assumptions regarding project and portfolio risk.• Ensure that changes in portfolio risk are flagged and reported.<br>9. Technology:• Use systems, applications and tools in the PMO process.<br>10. Compliance:• Maintain and apply knowledge and understanding of legal, regulatory and internal compliance requirements.<br>Education and Qualifications:• Bachelor’s degree in Engineering or business.<br>Experience:• 10+ years of experience in project management, of which 5 years at portfolio level in a real estate development or construction firm.<br>Skills:• Project management• Property development• Project tracking, reporting and control• Real estate and property management• Business management• Risk management<br>Employee Benefits:• Company sponsored employment visa• Health insurance• 20% discount on Uniestate rental properties• 30 days annual leave• Sick leave• Annual performance bonus (discretionary)• SIM & data package (based on eligibility)• Laptop provided

???? We’re Hiring: PMO Manager – Uniestate Properties LLC???? Ras Al Khaimah, United Arab Emirates???? Full time | On site<br>Are you a strategic project management professional with a passion for driving large-scale developments and business initiatives?<br>Uniestate Properties is seeking a PMO Manager to oversee our portfolio of capital projects, including development projects, major CAPEX initiatives, and strategic company-wide programs. In this role, you will be responsible for establishing project governance, monitoring performance, managing risks, and ensuring projects are delivered in alignment with business objectives, timelines, and budgets.<br>If you possess strong leadership, portfolio management, and stakeholder engagement skills, along with the ability to drive project excellence across multiple initiatives, we would love to hear from you. Join us and play a key role in shaping the successful delivery of Uniestate’s strategic projects and future growth.<br>Roles and Responsibilities:1. Strategy and Planning:• Establish and manage the PMO.• Ensure that project plans are prepared and registered.• Monitor project planning for alignment with portfolio and Company’s strategy.<br>2. Financial:• Prepare PMO budget.• Monitor project cost control reports and ensure that all reports are submitted according to project plans.<br>3. Leadership:• Provide leadership in project and portfolio management practices across the Company.<br>4. Business:• Acquire and maintain expertise in Uniestate’s business, including its structure, departmental roles and responsibilities and operations, applying this knowledge in all decisions.• Maintain expertise in property development and related disciplines.<br>5. Policies, procedures and ways of working:• Propose and prepare Uniestate’s PMO policies and procedures.• Implement Uniestate’s internal policies, systems, processes, and procedures• Ensure that changes to investment universe, criteria and policies, systems, processes and procedures are applied correctly.<br>6. People and talent management:• Identify own learning and development needs and ensure that he / she receives the required training, experience and learning to execute their roles effectively.<br>7. Portfolio management:• Register projects.• Ensure that project documentation is up to date.• Monitor project report submission; check project report quality.• Prepare portfolio status reports.• Monitor portfolio risk and provide information to Development, Commercial and other stakeholders, where necessary.• Track individual projects and portfolio through to close-out.• Provide portfolio-level reports to CEO and Board of Directors.• Provide individual project information to Development, Commercial and Construction and Asset Management.• Provide project control information to Finance.• Recommend corrective action where project performance is below expected levels.<br>8. Risk management:• Challenge assumptions regarding project and portfolio risk.• Ensure that changes in portfolio risk are flagged and reported.<br>9. Technology:• Use systems, applications and tools in the PMO process.<br>10. Compliance:• Maintain and apply knowledge and understanding of legal, regulatory and internal compliance requirements.<br>Education and Qualifications:• Bachelor’s degree in Engineering or business.<br>Experience:• 10+ years of experience in project management, of which 5 years at portfolio level in a real estate development or construction firm.<br>Skills:• Project management• Property development• Project tracking, reporting and control• Real estate and property management• Business management• Risk management<br>Employee Benefits:• Company sponsored employment visa• Health insurance• 20% discount on Uniestate rental properties• 30 days annual leave• Sick leave• Annual performance bonus (discretionary)• SIM & data package (based on eligibility)• Laptop provided

???? We’re Hiring: PMO Manager – Uniestate Properties LLC???? Ras Al Khaimah, United Arab Emirates???? Full time | On site<br>Are you a strategic project management professional with a passion for driving large-scale developments and business initiatives?<br>Uniestate Properties is seeking a PMO Manager to oversee our portfolio of capital projects, including development projects, major CAPEX initiatives, and strategic company-wide programs. In this role, you will be responsible for establishing project governance, monitoring performance, managing risks, and ensuring projects are delivered in alignment with business objectives, timelines, and budgets.<br>If you possess strong leadership, portfolio management, and stakeholder engagement skills, along with the ability to drive project excellence across multiple initiatives, we would love to hear from you. Join us and play a key role in shaping the successful delivery of Uniestate’s strategic projects and future growth.<br>Roles and Responsibilities:1. Strategy and Planning:• Establish and manage the PMO.• Ensure that project plans are prepared and registered.• Monitor project planning for alignment with portfolio and Company’s strategy.<br>2. Financial:• Prepare PMO budget.• Monitor project cost control reports and ensure that all reports are submitted according to project plans.<br>3. Leadership:• Provide leadership in project and portfolio management practices across the Company.<br>4. Business:• Acquire and maintain expertise in Uniestate’s business, including its structure, departmental roles and responsibilities and operations, applying this knowledge in all decisions.• Maintain expertise in property development and related disciplines.<br>5. Policies, procedures and ways of working:• Propose and prepare Uniestate’s PMO policies and procedures.• Implement Uniestate’s internal policies, systems, processes, and procedures• Ensure that changes to investment universe, criteria and policies, systems, processes and procedures are applied correctly.<br>6. People and talent management:• Identify own learning and development needs and ensure that he / she receives the required training, experience and learning to execute their roles effectively.<br>7. Portfolio management:• Register projects.• Ensure that project documentation is up to date.• Monitor project report submission; check project report quality.• Prepare portfolio status reports.• Monitor portfolio risk and provide information to Development, Commercial and other stakeholders, where necessary.• Track individual projects and portfolio through to close-out.• Provide portfolio-level reports to CEO and Board of Directors.• Provide individual project information to Development, Commercial and Construction and Asset Management.• Provide project control information to Finance.• Recommend corrective action where project performance is below expected levels.<br>8. Risk management:• Challenge assumptions regarding project and portfolio risk.• Ensure that changes in portfolio risk are flagged and reported.<br>9. Technology:• Use systems, applications and tools in the PMO process.<br>10. Compliance:• Maintain and apply knowledge and understanding of legal, regulatory and internal compliance requirements.<br>Education and Qualifications:• Bachelor’s degree in Engineering or business.<br>Experience:• 10+ years of experience in project management, of which 5 years at portfolio level in a real estate development or construction firm.<br>Skills:• Project management• Property development• Project tracking, reporting and control• Real estate and property management• Business management• Risk management<br>Employee Benefits:• Company sponsored employment visa• Health insurance• 20% discount on Uniestate rental properties• 30 days annual leave• Sick leave• Annual performance bonus (discretionary)• SIM & data package (based on eligibility)• Laptop provided