وظائف مسؤول تأمين في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;SC Ventures is Standard Chartered’s innovation, fintech investment and ventures arm. We were established to reinvent banking, as the significant technological disruptions to the industry was impacting its ability to serve clients and customers, in the ways they needed to be served.</span><br><span>• &nbsp; &nbsp;We are a unique ecosystem of innovators, banking experts, business builders and partners who are focused on rewiring the DNA in banking and bringing breakthrough ideas to scale, together.</span><br><span>• &nbsp; &nbsp;We are building ecosystems around four high conviction themes: Online Economy &amp; Lifestyle, SMEs &amp; World Trade, Digital Assets, and Sustainability &amp; Inclusion.</span><br><span>• &nbsp; &nbsp;We are a global team of "Members" (excluding individual ventures), including dedicated colleagues from the Group's support functions, based in Singapore, Hong Kong, London, and the United Arab Emirates</span></p><br><br> <p><span><strong>About The Role</strong></span><br><span>• &nbsp; &nbsp;Coordinator will support the day-to-day manual operations of the marketplace, ensuring smooth execution across customer support, catalogue management, customer onboarding, fulfilment, order management, refunds and returns.</span><br><span>• &nbsp; &nbsp;This role is highly operational and detail-oriented, acting as a coordination point between internal teams, buyers, sellers and logistics partners to maintain service quality and operational continuity</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Identify recurring operational issues, document process gaps, and recommend improvements to reduce manual effort and improve marketplace efficiency</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Provide day-to-day administrative and operational support for marketplace activities, ensuring tasks are completed accurately and within agreed timelines</span><br><span>• &nbsp; &nbsp;Support customer service operations by responding to inquiries, coordinating issue resolution, escalating complex cases and following up until closure</span><br><span>• &nbsp; &nbsp;Support customer and seller onboarding by collecting required information, validating documents, coordinating account setup and tracking onboarding progress</span></p><br><br> <p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Assist with cataloguing activities: product data entry, information validation, image and attribute checks, SKU updates and correction of listing errors</span><br><span>• &nbsp; &nbsp;Support order management activities: manual order checks, status updates, delivery coordination, cancellation handling and issue tracking</span><br><span>• &nbsp; &nbsp;Coordinate refunds and returns: validating return requests, tracking return status, supporting refund processing and ensuring cases are documented properly</span><br><span>• &nbsp; &nbsp;Maintain accurate operational trackers, reports and records covering onboarding, catalogue updates, orders, fulfilment issues, returns, refunds and support cases</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Act as a coordination point between internal teams, buyers, sellers and logistics partners</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Monitor order flow and fulfilment status, coordinate with internal teams and logistics partners, and follow up on delayed, failed or exception orders</span><br><span>• &nbsp; &nbsp;Escalate complex cases appropriately and support timely resolution</span></p><br><br> <p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Ensure cases and processes are documented properly and records maintained accurately (you can pull the documentation thread out of the refunds and trackers bullets)</span><br><span>• &nbsp; &nbsp;Adherence to defined process flows and service quality standards</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>Group and SCV</span><br><span>• &nbsp; &nbsp;SC Group Traded Risk Management (TRM)</span><br><span>• &nbsp; &nbsp;SC Group Credit Risk</span><br><span>• &nbsp; &nbsp;SC Group Treasury Risk</span><br><span>• &nbsp; &nbsp;SC Group Digital Asset Risk</span><br><span>• &nbsp; &nbsp;SCV Chief Risk Officer (CRO)</span><br><span>• &nbsp; &nbsp;SCV Chief Operating Officer (COO) / Accelerators</span><br><span>• &nbsp; &nbsp;SCV Risk Framework Owners (RFO), and</span><br><span>• &nbsp; &nbsp;SCV Functional Subject Matter Experts (SME)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Relevant external regulator</span></p><br><br> <p><span><strong>Other Responsibilities</strong></span><br><span>• &nbsp; &nbsp;Embed Here for good and Group’s brand and values in the business and SC Ventures.</span><br><span>• &nbsp; &nbsp;Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Business Acumen</span><br><span>• &nbsp; &nbsp;Business Markets</span></p><br><br><b>Qualifications</b> <br><p><span><strong>Education &nbsp; &nbsp; </strong>Minimum of Degree or other advanced education.</span><br><span><strong>Languages &nbsp; &nbsp; </strong>English (Arabic or Hindi desirable)</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<ul><li><p><strong>Administrative activities:</strong></p><br><ol><li><p>Review and Audit Medical Claims to ensure their accuracy.&nbsp;</p><br><ol><li><p>Resubmission of rejected claims&nbsp;</p></li><li><p>Ensure that the agreed price list and provider manual from insurance companies are followed for billing the service to the respective payers.</p></li><li><p>Ensure that the Billing officers are updated on time with the rejections and corrective action is taken to avoid such instances in future&nbsp;</p></li><li><p>Handling the Resubmission of rejected claims, follow up with respective doctors for justifying the claims if necessary and prepare them for resubmission.&nbsp;</p></li><li><p>Submit the claims with proper codes and format to insurance companies within the stipulated time.&nbsp;</p><br></li></ol></li></ol><p><strong>Responsibilities</strong></p><p><strong>Administrative activities:</strong></p><br><ol><li><p>Review and Audit Medical Claims to ensure their accuracy.&nbsp;</p><ol><li><p>Resubmission of rejected claims&nbsp;</p></li><li><p>Ensure that the agreed price list and provider manual from insurance companies are followed for billing the service to the respective payers.</p></li><li><p>Ensure that the Billing officers are updated on time with the rejections and corrective action is taken to avoid such instances in future&nbsp;</p></li><li><p>Handling the Resubmission of rejected claims, follow up with respective doctors for justifying the claims if necessary and prepare them for resubmission.&nbsp;</p></li><li><p>Submit the claims with proper codes and format to insurance companies within the stipulated time.&nbsp;</p></li></ol></li></ol></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Medical/paramedical (Nursing, pharmacy, etc..) graduate from a recognized university</p></li><li><p>Experience in Insurance Claims management/adjudication (minimum 2 years)</p></li><li><p>Experience in Medical Coding is preferable.&nbsp;</p></li><li><p>Flexible and able to work under pressure</p></li><li><p>Knowledge in using computer and related software applications and proficient in using MS office programs.</p></li></ul>

<p><strong>Fleet Supervisor – Al Ain - BILINGUAL</strong></p><p><strong>Salary: 3,500 to 4,500AED based on experience</strong></p><p><strong>Accommodation: Provided or plus allowance</strong></p><p><strong>Ticket Allowance: Yearly for self only</strong></p><p><strong>Health and Life Insurance: For self only</strong></p><p><br></p><p><strong>Role Purpose</strong></p><p>The purpose of this role is to manage and coordinate administrative functions related to the organization's vehicle fleet from creating vehicles profile in the system throughout the vehicle lifecycle and maintain the insurance and registration record supporting the Fleet Supervisors in optimizing fleet operations.</p><p><br></p><p><strong>Operations & Drivers Management</strong></p><p>Manage a team of 12 Drivers; provide training, create team schedule and direct team errands to meet the daily and ad hoc requirements of the company, owners and his family and guests.</p><p>Act as the point of contact for Dubai Vehicle Fleet Operation.</p><p><br></p><p><strong>Vehicle Record Management</strong></p><p>· Create all vehicles portfolio in ERP/FOCUS ensuring all compulsory fields are completed (model, colour, make, kilometres, value, etc.) and photos are uploaded.</p><p>· Maintain and update any change in the vehicle status such as transfer, sale, scrap, etc.</p><p>· Upload car registration and insurance renewals (collecting data from respective Fleet Supervisors).</p><p>· Work closely with the ERP Specialist to enhance the reporting standard as per management requirement.</p><p><br></p><p><strong>Registration & Compliance</strong></p><p>· Ensure Dubai Registered vehicles registrations and insurance are renewed on time.</p><p>· Validate monthly reconciliation of vehicles insurance invoices.</p><p>· Register newly purchased vehicles and complete all necessary procedures for compliance with UAE regulations.</p><p>· Ensure safety and compliance with company policies and authority requirements.</p><p><br></p><p><strong>Documentation & Reporting</strong></p><p>· Maintain both physical and digital records of all vehicles, including registration, insurance, fines, and maintenance details.</p><p>· Submit weekly and monthly reports to the Line Manager and Finance Department as required.</p><p><br></p><p><strong>Fines & Compliance Monitoring</strong></p><p>· Monitors cars/drivers traffic fines, generate fine detailed reports on fines, including violator name, amount, vehicle number, and date of the incident and update HR accordingly before the payroll cut-off date.</p><p>· Coordinate with family representatives to settle their fines and update the Finance Department on family fine settlements.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education & Background</strong></p><p>Bachelor’s degree in business or equivalent.</p><p>2+ years of experience in Fleet Operations, Administration, Logistics, Operations or a related field.</p><br/><p><strong>Skills</strong></p><p>• Strong organizational and multitasking skills</p><p>• Excellent communication and interpersonal skills</p><p>• Excellent team management skills</p><p>• Proficient in Microsoft Office (Excel, Word, Outlook)</p><p>• Good problem-solving skills</p><p>• Good report writing skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>INTRODUCTION elseco is a high technology specialty insurance underwriting agency and Lloyd’s Coverholder.<br> elseco underwrites on behalf of 70 insurance and reinsurance companies including Lloyd’s syndicates.<br> elseco is headquartered in the Dubai International Financial Centre (Dubai, UAE) and is regulated by the Dubai Financial Services Authority.<br> The company employs some 100 professionals with regulated offices in London, Paris and Washington DC.<br> The company started 20 years ago with space insurance and has since diversified into aviation and energy insurance as well.<br> At the cornerstone of elseco’s latest evolution is the technology “Platform” development.<br> It sits at the very core of the company and is seen as business critical to the company’s future success and growth plans.<br> Through a unique blend of IT, integration and innovation, the elseco “Platform” conducts and transacts all the company’s business requirements both internally (including creating cost efficiencies through optimal processing and data gathering) and externally (with revenue generating capabilities).<br> JOB PURPOSE / MANDATE : The Accounting Executive will be responsible for managing and monitoring the insurance premium accounting cycle .<br> The role focuses on ensuring the accurate recording, reconciliation, monitoring and timely settlement of premiums, including the review of bordereaux reports and supporting financial reporting.<br> It also ensures that finance operations are performed efficiently and in compliance with applicable accounting principles and IFRS standards.<br> The successful candidate will operate in a technology-enabled finance environment , leveraging automation tools, digital reconciliation processes and data analytics to ensure accuracy, transparency and efficiency in financial operations.<br> SPECIFIC DUTIES AND RESPONSIBILITIES : 1.<br> Premium Accounting, Reconciliation &amp; Monitoring Monitor and record premium receipts from brokers.<br> Ensure timely allocation of premium collections to the appropriate underwriting accounts.<br> Perform premium cash clearing and reconciliation between underwriting records, broker statements and bank receipts.<br> Investigate and resolve discrepancies Track outstanding premiums and follow up with brokers to ensure timely settlement.<br> Process premium settlements to participating members/insurers Maintain and reconcile Insurance Bank Accounts (IBA) monthly 2.<br> Bordereaux Review and Validation Review monthly and quarterly bordereaux report and ensure completeness and accuracy.<br> Validate premium data against underwriting platform d bank records.<br> 3. Technology &amp; Automation As elseco operates a technology-driven underwriting platform, the Accounting Executive is expected to: Utilize internal digital platforms to monitor premium flows.<br> Support automation of reconciliation processes.<br> Identify opportunities for process improvements and system automation.<br> Work closely with ATOM and Finance teams to improve finance workflows.<br> 4. Compliance and Controls Ensure adherence to IFRS accounting standards and internal finance policies.<br> Maintain appropriate documentation for audit and regulatory purposes.<br> Support internal and external audits relating to premium accounting.<br> Ensure compliance with DFSA regulatory reporting requirements where applicable.<br> 5. Month End Close Support · Assist in the monthly closing of books to ensure all entries are entered in the system specifically the Insurance Bank Account (IBA) account inwards and outward transactions · Assist in the preparation of financial statements &amp; management reports.<br> · Other tasked assigned.<br> · Previous financial and reporting and insurance accounting experience essential, preferably fully qualified ACA/ACCA/CIMA/CPA (or equivalent finance related qualification) · Ability to work in a fast-paced and technology-driven environment · Ability to manage multiple deadlines and priorities · Strong analytical and reconciliation skills · High level of accuracy and attention to detail · Strong communication skills with internal teams and external parties · Computer literacy with good PowerPoint and Excel skills are expected · Solid understanding of accounting systems, particularly SAP, is an advantage</span> </div>

<p>Role Overview:-</p><p>We are seeking an organised and customer-focused Client Care Coordinator to provide customer service and administrative support to UK client companies. The role involves updating client records, responding to customer enquiries, managing client cases through a CRM system, preparing documentation, completing administration tasks and coordinating with UK-based teams. You will work closely with a UAE-based manager and communicate regularly with UK-based teams and client contacts. </p><p>Key Responsibilities:-</p><ul><li><p>Update client records</p></li><li><p>Data entry</p></li><li><p>Respond professionally to customer enquiries, mainly by email and occasionally by telephone.</p></li><li><p>Provide excellent customer service and keep clients updated.</p></li><li><p>Manage client cases, notes and tasks within a CRM system.</p></li><li><p>Prepare agreements, letters and other client documentation using templates.</p></li><li><p>Check documents and maintain accurate electronic client records.</p></li><li><p>Assist with property purchase and completion administration.</p></li><li><p>Support clients with post-completion, rental and general account enquiries.</p></li><li><p>Liaise with UK-based departments to progress and resolve client matters.</p></li><li><p>Investigate customer enquiries and help identify appropriate solutions.</p></li><li><p>Ensure tasks and client enquiries are handled accurately and within deadlines.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous experience in customer service, client care or administration.</p></li><li><p>Strong written and spoken English.</p></li><li><p>Professional and confident email communication skills.</p></li><li><p>Good customer service skills.</p></li><li><p>Excellent attention to detail and organisational skills.</p></li><li><p>Comfortable using computer systems and maintaining accurate records.</p></li><li><p>Experience using a CRM system is desirable.</p></li><li><p>Good knowledge of Microsoft Office, including Outlook, Word, PowerPoint and Excel.</p></li><li><p>Ability to manage multiple tasks and priorities.</p></li><li><p>Professional, reliable and customer-focused.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY: </strong></p><br> <br> <p>A Warehouse Coordinator/Carpenter is primarily recruited to oversee and manage the smooth functioning of a warehouse. In this job an individual requires to look into various aspects such as receiving, dispatch, packaging/crating and sorting of goods and materials in the warehouse and managing all inventory related functions. Warehouse coordinators/carpenter typically works under the guidance of a warehouse manager or supervisor.</p><br> <p><strong>ESSENTIAL FUNCTIONS: </strong></p><br> <ul> <li>Keeping and maintaining accurate records of all the inventory and stock in the warehouse.</li> <li>Authenticating the goods in the received shipments and maintaining note of any discrepancies.</li> <li>Coordinating the receiving and dispatch of goods with transporters and suppliers.</li> <li>Ensuring the proper handling and storage of goods and supplies.</li> <li>Following all safety regulations and legal documentation norms pertaining to warehousing.</li> <li>Counting, labeling, and tag allocation on the houses goods.</li> <li>Rebuilding of pallets, packing, and shrink packaging of goods.</li> <li>Following orders and completing all the assigned tasks as delegated by the supervisor.</li> </ul> <br><br> <p><strong>JOB SPECIFICATIONS:</strong></p><br> <ul> <li>Ability to efficiently network and coordinate works with transporters and suppliers.</li> <li>Ability to manage effectively time to meet targets and deadlines.</li> <li>Should have strong written and verbal communication skills.</li> <li>Should have the knowledge of operating a PC.</li> <li>That all decision making for carrier selection and other related activities take into account the utmost safety in respect to the quality of the Environment, and health of employees and contractors in which BDP interacts with on a daily basis.&nbsp;</li> </ul> <br> </div>

<ul><li><p>We are looking for a <strong>Project Coordinator</strong> to support the day-to-day coordination and administration of projects for a banking client. The role will assist the project team with tracking deliverables, maintaining project documentation, reporting, meeting coordination, and stakeholder follow-ups.</p><p>Key Responsibilities</p><ul><li><p>Support <strong>day-to-day project coordination and tracking</strong> of activities, milestones, deliverables, and timelines.</p></li><li><p>Maintain project plans, action trackers, RAID logs, status reports, and other project documentation.</p></li><li><p>Coordinate project meetings, prepare agendas, record <strong>minutes of meetings (MoM)</strong>, and follow up on action items.</p></li><li><p>Support preparation of <strong>weekly/monthly project status reports and dashboards</strong>.</p></li><li><p>Coordinate with business, technology, vendors, and other stakeholders to ensure timely completion of assigned activities.</p></li><li><p>Track project risks, issues, dependencies, and escalations and ensure appropriate follow-up.</p></li><li><p>Maintain project governance documentation and ensure records are accurate and up to date.</p></li><li><p>Assist the Project Manager with <strong>project administration, presentations, reporting, and stakeholder communication</strong>.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>3–5 years of experience</strong> in Project Coordination, PMO, or project administration, preferably within <strong>banking or financial services</strong>.</p></li><li><p>Good understanding of <strong>project management methodologies, governance, reporting, and documentation</strong>.</p></li><li><p>Proficiency in <strong>MS Excel, PowerPoint, Word, and project tracking tools</strong>.</p></li><li><p>Strong organisational, coordination, and follow-up skills.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to manage multiple activities, priorities, and deadlines in a <strong>fast-paced, regulated banking environment</strong>.</p></li><li><p><strong>PMP, PRINCE2, or similar certification</strong> will be an advantage.</p></li></ul><br><p><strong>Skills</strong></p><p>Project Management</p><p>Excel</p><p>Communication</p>

<p><strong>Job purpose </strong>&nbsp;</p><p>To provide administrative support to senior management and executives. This role is responsible for managing communication, scheduling, organizing meetings, and handling sensitive information and managing multiple tasks efficiently.&nbsp;</p><br><p><strong>Job responsibilities </strong>&nbsp;</p><ul><li><p>Manage the Director calendar, including scheduling meetings and appointments.&nbsp;</p></li></ul><ul><li><p>Prepare and organize meeting agendas, take minutes, and follow up on action items.&nbsp;</p></li></ul><ul><li><p>Screen and direct phone calls, emails, and other correspondence to appropriate parties.&nbsp;</p></li></ul><ul><li><p>Draft and proofread Arabic documents, emails, and reports.&nbsp;</p></li></ul><ul><li><p>Scheduling the leave roaster consulting with the concerned Managers&nbsp;</p></li></ul><ul><li><p>Organize internal and external meetings, appointments, and events.&nbsp;</p></li></ul><ul><li><p>Coordinate travel arrangements for staff members as needed.&nbsp;</p></li></ul><ul><li><p>Prepare and maintain meeting materials, presentations, and agendas.&nbsp;</p></li></ul><ul><li><p>Act as the point of contact between departments and ensure information is shared efficiently.&nbsp;</p></li></ul><ul><li><p>Manage incoming and outgoing communications, including emails, phone calls, and physical mail&nbsp;</p></li></ul><ul><li><p>Assist in preparing reports, presentations, and other business documentation.&nbsp;</p></li></ul><ul><li><p>Track and maintain records of office expenses and invoices etc&nbsp;</p></li></ul><ul><li><p>Coordinate with Legal departments or offices to facilitate work processes.&nbsp;</p></li></ul><ul><li><p>Manage administrative workflows, raising pandadocs and ensuring smooth office operations.&nbsp;</p></li></ul><ul><li><p>Attend meetings with the external stakeholders.&nbsp;</p></li></ul><ul><li><p>Maintain the relationship with the stakeholders.&nbsp;</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification </strong>&nbsp;</p><ul><li><p>Bachelor’s Degree or equivalent&nbsp;</p></li></ul><br><p><strong>Work Experience </strong>&nbsp;</p><ul><li><p>5 years minimum experience as Administration coordinator&nbsp;</p></li></ul><br><p><strong>Competencies </strong>&nbsp;</p><ul><li><p>Communication & Computer Skills&nbsp;</p></li></ul><br><p><strong>Languages </strong>&nbsp;</p><p>Excellent written and verbal communication skills in English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>One of our clients in Dubai is looking for Events &amp; Exhibitions Coordinator, responsible for planning, organizing, and executing brand events, trade shows, exhibitions, product launches, and promotional activations that enhance brand visibility and customer engagement. The role requires excellent project management, vendor coordination, budgeting, and communication skills to ensure seamless event execution while maintaining the brand's premium image.</p><br><br> Key Responsibilities: <br> <ul> <li><ul><li>Plan and coordinate all brand events, exhibitions, trade fairs, mall activations, and product launches.</li><li>Develop event timelines, project plans, and execution schedules.</li><li>Coordinate with exhibition organizers regarding booth bookings, layouts, logistics, and compliance requirements.</li><li>Liaise with internal teams including sales, marketing, visual merchandising, and retail operations to ensure successful event delivery.</li><li>Source and manage vendors, event agencies, production houses, decorators, printers, and promotional staff.</li><li>Coordinate booth design, branding materials, product displays, lighting, and signage to align with brand standards.</li><li>Manage event budgets, negotiate with suppliers, and track expenses to ensure cost efficiency.</li><li>Arrange logistics including product transportation, promotional materials, equipment, accommodation, and travel where required.</li><li>Supervise event setup, live operations, and dismantling while resolving any operational issues on-site.</li></ul></li> </ul> <br> Requirements: <br> <ul> <li>Lead the planning and execution of the company's annual global events calendar, participating in approximately 12–14 international exhibitions and brand activations each year.&nbsp;The role is responsible for delivering exceptional brand experiences, strengthening global market presence, supporting business development initiatives, and ensuring seamless execution of exhibitions and events that reflect the company's premium fragrance portfolio.</li> </ul> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Logistic Coordinator, you will play a crucial role in managing and coordinating the movement of goods and materials. Your responsibilities will include planning and organizing logistics operations, ensuring timely deliveries, and maintaining effective communication with internal and external stakeholders. You will work closely with different departments to optimize logistics processes and provide excellent customer service.</p><p><strong>Responsibilities</strong></p><ul><li><p>Plan and execute logistics operations, including transportation, warehousing, and distribution.</p></li><li><p>Coordinate with suppliers, carriers, and customers to ensure smooth logistics flow.</p></li><li><p>Monitor and track shipments, providing regular updates to stakeholders.</p></li><li><p>Manage inventory levels and ensure accurate record-keeping.</p></li><li><p>Collaborate with the procurement team to optimize supply chain processes.</p></li><li><p>Handle customer inquiries and provide timely responses regarding logistics.</p></li><li><p>Ensure compliance with safety and regulatory standards in logistics operations.</p></li><li><p>Analyze logistics data and identify areas for improvement.</p></li><li><p>Develop and maintain strong relationships with logistics partners.</p></li><li><p>Assist in project management tasks related to logistics initiatives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum of 2 years of experience in logistics coordination or a related field.</p></li><li><p>Excellent communication and coordination skills, with the ability to work across departments.</p></li><li><p>Strong organizational and planning abilities.</p></li><li><p>Knowledge of logistics software and systems is preferred.</p></li><li><p>Proficiency in Microsoft Office, especially Excel.</p></li><li><p>Ability to work independently and manage multiple tasks simultaneously.</p></li><li><p>Attention to detail and a problem-solving mindset.</p></li><li><p>Good understanding of supply chain management principles.</p></li><li><p>Willingness to learn and adapt to new logistics technologies.</p></li><li><p>A positive and collaborative attitude.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A <strong>Service Coordinator</strong> &nbsp;helps organize, coordinate, and monitor services for children with developmental delays, disabilities, or special needs and supports their families in accessing appropriate care and resources</p><p><strong>Responsibilities</strong></p><ul><li><p>Coordinate developmental assessment appointments and therapy services.&nbsp;</p></li><li><p>Act as the primary liaison between families, healthcare providers, therapists, schools, and community agencies.&nbsp;</p></li><li><p>Conduct intake interviews and gather relevant medical, developmental, and social information.&nbsp;</p></li><li><p>Develop, implement, and monitor individualized service plans.&nbsp;</p></li><li><p>Schedule appointments and maintain service calendars.&nbsp;</p></li><li><p>Ensure timely referrals to specialists and community support programs.&nbsp;</p></li><li><p>Maintain accurate and confidential client records and documentation.&nbsp;</p></li><li><p>Monitor service delivery and follow up on missed appointments or unmet needs.&nbsp;</p></li><li><p>Educate families about available services, benefits, and community resources.&nbsp;</p></li><li><p>Assist families with accessing financial assistance or government support programs when applicable.&nbsp;</p></li><li><p>Participate in multidisciplinary team meetings and case conferences.&nbsp;</p></li><li><p>Prepare reports, statistics, and documentation for quality assurance and compliance.&nbsp;</p></li><li><p>Ensure compliance with organizational policies, child safeguarding standards, and applicable healthcare regulations.&nbsp;</p></li><li><p>Support continuous quality improvement initiatives within the department.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Social Work, Psychology, Child Development, Nursing, Healthcare Administration, Education, or a related field.&nbsp;</p></li><li><p>Relevant experience (typically 2–5 years) in child development, healthcare coordination, rehabilitation, or social services.&nbsp;</p></li><li><p>Knowledge of child development milestones and developmental disorders.&nbsp;</p></li><li><p>Familiarity with multidisciplinary healthcare or rehabilitation services.&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Counter Sales Advisor Cum Coordinator, you will play a vital role in our sales operations. Your primary responsibility will be to provide excellent customer service and support to our clients, ensuring a positive and efficient sales experience. You will also coordinate and manage various sales-related tasks, ensuring smooth operations and a high level of customer satisfaction.</p><p><strong>Responsibilities</strong></p><ul><li><p>Liaising between various internal departments in the company, working closely with Sales, Logistics, Product, Marketing and Accounts Team to ensure smooth transactions.</p></li><li><p>Maintaining customer's sales and stocks report.</p></li><li><p>Sending/Preparing monthly sales report of the customer.&nbsp;</p></li><li><p>Providing customers with quotations, order forms with stock availability and raising Proforma Sales invoices.&nbsp;</p></li><li><p>Any other tasks that may be assigned to you.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li><p>Minimum of 2 years of experience in a sales and coordination role.</p></li><li><p>Excellent communication and interpersonal skills, with a customer-centric approach.</p></li><li><p>Strong knowledge of Microsoft Excel for data management and analysis.</p></li><li><p>Ability to work independently and as part of a team, with a proactive attitude.</p></li><li><p>Attention to detail and a high level of accuracy in handling sales transactions.</p></li><li><p>Good organizational skills and the ability to prioritize tasks effectively.</p></li><li><p>Familiarity with basic sales principles and techniques is preferred.</p></li><li><p>Willingness to learn and adapt to new systems and processes.</p></li><li><p>Proficiency in English is mandatory; knowledge of other languages is an advantage.</p></li><li><p>High school diploma or equivalent; additional qualifications in sales or customer service are desirable.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><p>&nbsp;</p><p>The Enterprise Architect (EA) will play a critical role in shaping and governing the enterprise-wide technology architecture for the <b>Property &amp; Casualty (P&amp;C) Insurance business</b>. This role focuses on <b>Agentic AI adoption, digital solution architecture, API-first strategy, and core systems modernization</b>, ensuring alignment between business strategy and technology execution.</p><p>&nbsp;</p><p>The EA will act as a strategic partner to business leaders, product teams, and delivery organizations—driving a <b>future-ready, AI-enabled, composable insurance architecture</b> that accelerates time-to-market, improves operational efficiency, and supports new business models.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>&nbsp;</p><p><b>1. Enterprise &amp; Domain Architecture (P&amp;C Insurance)</b></p><p>&nbsp;</p><ul><li>Define and maintain the <b>target enterprise architecture</b> for P&amp;C insurance across underwriting, policy administration, claims, billing, reinsurance, and distribution.</li><li>Develop <b>domain-level reference architectures</b> aligned to business capabilities, value streams, and operating models.</li><li>Ensure architectural consistency across lines of business while enabling controlled flexibility and innovation.</li><li>Translate business strategy into <b>clear architectural roadmaps</b> and investment-guiding principles.</li></ul><p>&nbsp;</p><p><b>2. Agentic AI &amp; Intelligent Automation</b></p><p>&nbsp;</p><ul><li>Define the <b>enterprise architecture for Agentic AI</b>, including autonomous agents, orchestration layers, decision engines, and human-in-the-loop models.</li><li>Partner with data, AI, and business teams to embed AI agents into core insurance processes (e.g., FNOL, claims handling, underwriting triage, fraud detection, agent assist).</li><li>Establish guardrails for <b>AI governance, ethics, security, explainability, and regulatory compliance</b>.</li><li>Drive reuse of AI capabilities via platforms, services, and APIs rather than point solutions.</li></ul><p>&nbsp;</p><p><b>3. Digital &amp; Experience Architecture</b></p><p>&nbsp;</p><ul><li>Architect <b>digital platforms</b> supporting omnichannel experiences for customers, agents, brokers, and partners.</li><li>Guide the evolution of portals, mobile apps, workflow tools, and low-code/no-code platforms.</li><li>Ensure digital solutions are <b>scalable, API-driven, event-enabled</b>, and aligned with experience and journey design.</li></ul><p>&nbsp;</p><p><b>4. API &amp; Integration Strategy</b></p><p>&nbsp;</p><ul><li>Own the <b>API-first and event-driven architecture strategy</b> across the enterprise.</li><li>Define standards for REST, event streaming, and async integration patterns.</li><li>Enable ecosystem integration with partners, insurtechs, intermediaries, and regulators.</li><li>Govern API lifecycle, security, versioning, and developer enablement.</li></ul><p>&nbsp;</p><p><b>5. Core Systems Modernization</b></p><p>&nbsp;</p><ul><li>Lead architectural strategy for <b>modernizing core P&amp;C systems</b> (policy, claims, billing), including:</li><li>Legacy decomposition and strangler patterns</li><li>SaaS / packaged core platforms</li><li>Microservices and composable architectures</li><li>Ensure coexistence and transition strategies between legacy and modern platforms.</li><li>Balance technical modernization with business continuity and regulatory obligations.</li></ul><p>&nbsp;</p><p><b>6. Architecture Governance &amp; Delivery Enablement</b></p><p>&nbsp;</p><ul><li>Establish and lead <b>architecture governance</b>, including standards, principles, and design reviews.</li><li>Work closely with product owners, engineers, and delivery teams to ensure architecture is executable.</li><li>Provide architectural decision support for major initiatives, vendor selections, and investment cases.</li><li>Act as a technology thought partner for senior leadership and transformation programs.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p>&nbsp;</p><p><b>Education</b></p><ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li></ul><p>&nbsp;</p><p><b>Experience</b></p><ul><li>12+ years of experience in enterprise or solution architecture roles.</li><li>Strong experience in <b>P&amp;C insurance</b> (carrier-side preferred).</li><li>Proven track record in <b>large-scale digital transformation and core modernization</b>.</li><li>Hands-on experience with <b>API platforms, integration architecture, and cloud-native designs</b>.</li><li>Solid understanding of <b>AI/ML architectures</b>, with practical exposure to intelligent automation or agent-based systems.</li></ul><p>&nbsp;</p><p><b>Technical Knowledge</b></p><ul><li>Enterprise architecture frameworks (e.g., TOGAF, ArchiMate).</li><li>Cloud platforms (Azure, AWS, or GCP).</li><li>Microservices, event-driven architectures, and integration middleware.</li><li>Core insurance platforms and ecosystem tooling.</li><li>Data, AI, and analytics platforms (conceptual and architectural depth).</li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>&nbsp;</p><p><b>Desired Attributes</b></p><ul><li>Strategic thinker with strong <b>business–technology translation skills</b>.</li><li>Comfortable influencing senior stakeholders without direct authority.</li><li>Pragmatic, outcome-oriented architect—not ivory-tower.</li><li>Strong communication and storytelling skills, especially for executives.</li><li>Passion for <b>AI-enabled transformation and future insurance models</b>.</li></ul><p>&nbsp;</p><p><b>What Success Looks Like</b></p><p>&nbsp;</p><ul><li>Clear, actionable enterprise and domain architectures aligned to business strategy.</li><li>Scalable adoption of Agentic AI across core insurance processes.</li><li>API-driven, composable architecture enabling speed and ecosystem integration.</li><li>Controlled modernization of legacy cores with measurable business impact.</li><li>Architecture seen as an <b>enabler of value</b>, not a constraint.</li></ul><p>&nbsp;</p><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><p>&nbsp;</p><p>The Enterprise Architect (EA) will play a critical role in shaping and governing the enterprise-wide technology architecture for the <b>Property &amp; Casualty (P&amp;C) Insurance business</b>. This role focuses on <b>Agentic AI adoption, digital solution architecture, API-first strategy, and core systems modernization</b>, ensuring alignment between business strategy and technology execution.</p><p>&nbsp;</p><p>The EA will act as a strategic partner to business leaders, product teams, and delivery organizations—driving a <b>future-ready, AI-enabled, composable insurance architecture</b> that accelerates time-to-market, improves operational efficiency, and supports new business models.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>&nbsp;</p><p><b>1. Enterprise &amp; Domain Architecture (P&amp;C Insurance)</b></p><p>&nbsp;</p><ul><li>Define and maintain the <b>target enterprise architecture</b> for P&amp;C insurance across underwriting, policy administration, claims, billing, reinsurance, and distribution.</li><li>Develop <b>domain-level reference architectures</b> aligned to business capabilities, value streams, and operating models.</li><li>Ensure architectural consistency across lines of business while enabling controlled flexibility and innovation.</li><li>Translate business strategy into <b>clear architectural roadmaps</b> and investment-guiding principles.</li></ul><p>&nbsp;</p><p><b>2. Agentic AI &amp; Intelligent Automation</b></p><p>&nbsp;</p><ul><li>Define the <b>enterprise architecture for Agentic AI</b>, including autonomous agents, orchestration layers, decision engines, and human-in-the-loop models.</li><li>Partner with data, AI, and business teams to embed AI agents into core insurance processes (e.g., FNOL, claims handling, underwriting triage, fraud detection, agent assist).</li><li>Establish guardrails for <b>AI governance, ethics, security, explainability, and regulatory compliance</b>.</li><li>Drive reuse of AI capabilities via platforms, services, and APIs rather than point solutions.</li></ul><p>&nbsp;</p><p><b>3. Digital &amp; Experience Architecture</b></p><p>&nbsp;</p><ul><li>Architect <b>digital platforms</b> supporting omnichannel experiences for customers, agents, brokers, and partners.</li><li>Guide the evolution of portals, mobile apps, workflow tools, and low-code/no-code platforms.</li><li>Ensure digital solutions are <b>scalable, API-driven, event-enabled</b>, and aligned with experience and journey design.</li></ul><p>&nbsp;</p><p><b>4. API &amp; Integration Strategy</b></p><p>&nbsp;</p><ul><li>Own the <b>API-first and event-driven architecture strategy</b> across the enterprise.</li><li>Define standards for REST, event streaming, and async integration patterns.</li><li>Enable ecosystem integration with partners, insurtechs, intermediaries, and regulators.</li><li>Govern API lifecycle, security, versioning, and developer enablement.</li></ul><p>&nbsp;</p><p><b>5. Core Systems Modernization</b></p><p>&nbsp;</p><ul><li>Lead architectural strategy for <b>modernizing core P&amp;C systems</b> (policy, claims, billing), including:</li><li>Legacy decomposition and strangler patterns</li><li>SaaS / packaged core platforms</li><li>Microservices and composable architectures</li><li>Ensure coexistence and transition strategies between legacy and modern platforms.</li><li>Balance technical modernization with business continuity and regulatory obligations.</li></ul><p>&nbsp;</p><p><b>6. Architecture Governance &amp; Delivery Enablement</b></p><p>&nbsp;</p><ul><li>Establish and lead <b>architecture governance</b>, including standards, principles, and design reviews.</li><li>Work closely with product owners, engineers, and delivery teams to ensure architecture is executable.</li><li>Provide architectural decision support for major initiatives, vendor selections, and investment cases.</li><li>Act as a technology thought partner for senior leadership and transformation programs.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p>&nbsp;</p><p><b>Education</b></p><ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li></ul><p>&nbsp;</p><p><b>Experience</b></p><ul><li>12+ years of experience in enterprise or solution architecture roles.</li><li>Strong experience in <b>P&amp;C insurance</b> (carrier-side preferred).</li><li>Proven track record in <b>large-scale digital transformation and core modernization</b>.</li><li>Hands-on experience with <b>API platforms, integration architecture, and cloud-native designs</b>.</li><li>Solid understanding of <b>AI/ML architectures</b>, with practical exposure to intelligent automation or agent-based systems.</li></ul><p>&nbsp;</p><p><b>Technical Knowledge</b></p><ul><li>Enterprise architecture frameworks (e.g., TOGAF, ArchiMate).</li><li>Cloud platforms (Azure, AWS, or GCP).</li><li>Microservices, event-driven architectures, and integration middleware.</li><li>Core insurance platforms and ecosystem tooling.</li><li>Data, AI, and analytics platforms (conceptual and architectural depth).</li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>&nbsp;</p><p><b>Desired Attributes</b></p><ul><li>Strategic thinker with strong <b>business–technology translation skills</b>.</li><li>Comfortable influencing senior stakeholders without direct authority.</li><li>Pragmatic, outcome-oriented architect—not ivory-tower.</li><li>Strong communication and storytelling skills, especially for executives.</li><li>Passion for <b>AI-enabled transformation and future insurance models</b>.</li></ul><p>&nbsp;</p><p><b>What Success Looks Like</b></p><p>&nbsp;</p><ul><li>Clear, actionable enterprise and domain architectures aligned to business strategy.</li><li>Scalable adoption of Agentic AI across core insurance processes.</li><li>API-driven, composable architecture enabling speed and ecosystem integration.</li><li>Controlled modernization of legacy cores with measurable business impact.</li><li>Architecture seen as an <b>enabler of value</b>, not a constraint.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Provides administrative and clerical support to ensure efficient patient flow and unit operations. Coordinates patient admissions, discharges, and insurance approvals; maintains accurate documentation; communicates across departments; and supports both patients and staff with non-clinical needs. Ensures compliance with hospital policies and legal standards while contributing to a patient-centred environment.</p><br><br>Responsibilities:<br><p><strong>Critical Patient and Insurance Coordination</strong></p><br><ul> <li>Coordinates with insurance providers to obtain necessary approvals.</li> <li>Verifies insurance approvals and secures pre-certifications/authorisations for requested services.</li> <li>Creates FIN for discharge equipment and collaborates with Unimed/Med Shop and outpatient insurance teams to ensure approval and delivery.</li> <li>Liaises with international insurance representatives regarding patient condition and documentation.</li> <li>Coordinates with the Insurance/PBS team to obtain transfer approval for rehabilitation services.</li></ul><p><strong>Discharge and Admission Processes</strong></p><br><ul> <li>Completes administrative discharges in alignment with RCM and billing protocols.</li> <li>Coordinates with Admission and ER teams for direct ward admissions, obtains patient/family consents, and uploads necessary identification.</li> <li>Processes inpatient discharges and collaborates with the billing team to secure financial clearance.</li> <li>Books appointments and completes referrals for discharged patients.</li> <li>Manages all discharge clinic appointments, including rescheduling and follow-ups.</li> <li>Creates FIN entries for medication refills.</li> <li>Updates daily patient allocations, including labels and assigned medical personnel.</li> <li>Updates service accommodation types (<i>e.g., VIP, Normal Room, ICU</i>) in the system and notifies the finance/billing team.</li></ul><p><strong>Legal and Documentation Requirements</strong></p><br><ul> <li>Compiles, prepares, and maintains patient medical charts.</li> <li>Completes and verifies insurance documentation.</li> <li>Reviews and updates general consent and anaesthesia forms.</li> <li>Ensures all documentation complies with legal and hospital confidentiality standards.</li> <li>Audits admission forms submitted by the Emergency Department.</li> <li>Verifies the accuracy of patient information and supporting documentation.</li> <li>Coordinates with family members to prepare the Death Notification Certificate and ensures timely physician submission.</li></ul><p><strong>Newborn and Birth Registration</strong></p><br><ul> <li>Completes newborn registration and verifies insurance in the hospital system.</li> <li>Collects required documents from parents and coordinates with DHA for issuing Birth Notification Certificates.</li> <li>Sends delivery reports to the Finance team by 12:00 AM.</li> <li>Generates and audits monthly reports of birth notifications submitted to DHA.</li></ul><p><strong>Departmental Liaison and Communication</strong></p><br><ul> <li>Acts as a liaison between physicians, nurses, patients, and various hospital departments.</li> <li>Relays accurate interdepartmental messages to the nursing team.</li> <li>Communicates with the VIP/CEO team regarding special room admissions and staff patients.</li> <li>Coordinates with Nursing Supervisors for inter-facility patient transfers.</li> <li>Collaborates with the Public Relations and Medical Tourism teams to maintain tour-readiness of common areas.</li> <li>Provides process improvement feedback to physicians and floor managers.</li></ul><p><strong>Room and Charges Management</strong></p><br><ul> <li>Monitors and updates room classifications (<i>e.g., Short Stay, Day Case</i>).</li> <li>Modifies patient room charges in Cerner (<i>e.g., VIP to NRR</i>).</li> <li>Inputs physician rounding/consultation fees, Telemetry, Ambulance, Code Blue, and Sick Leave charges.</li></ul><p><strong>Technical and Facility Support</strong></p><br><ul> <li>Coordinates with the IT team for PC, printer, and software-related issues.</li> <li>Requests maintenance or repairs for unit equipment.</li> <li>Orders, monitors, and restocks medical and office supplies for the unit.</li></ul><p><strong>Patient and Visitor Interaction</strong></p><br><ul> <li>Greets and courteously assists patients and visitors.</li> <li>Provides non-medical information such as directions or hospital services.</li> <li>Escorts patients to other departments as needed.</li> <li>Provides Arabic/English verbal and written translation services.</li> <li>Responds to and resolves patient complaints regarding service or logistics.</li></ul><p><strong>Training and Team Support</strong></p><br><ul> <li>Assists in onboarding and training new staff members across units.</li> <li>Keeps the unit team informed of updates to hospital policies and procedures.</li> <li>Prepares allocation and huddle books for the nursing team.</li></ul><p><strong>Supportive and Miscellaneous Tasks</strong></p><br><ul> <li>Answers and directs phone calls appropriately.</li> <li>Prepares reports and summaries for staff meetings.</li> <li>Sends daily patient details to the cafeteria and gift shop for amenities.</li> <li>Requests historical patient files from MRD.</li> <li>Updates Bed Statistics for the Nursing Administration Supervisor.</li> <li>Collects and relays Press Ganey/Patient feedback.</li> <li>Updates Care Partner and Next of Kin information in the system.</li> <li>Assists patients in settling dues through PBS and VIP room payments.</li> <li>Retrieves medications from the pharmacy after hours when necessary.</li></ul><p><strong>Compliance and Confidentiality</strong></p><br><ul> <li>Ensures HIPAA compliance in all patient record handling.</li> <li>Monitors adherence to hospital protocols and reports any concerns to supervisors or managers.</li></ul><br>Qualifications:<br><ul> <li>High School Graduate</li></ul><p><strong>PERSONAL EXPERIENCE:</strong></p><br><ul> <li>Excellent English and Arabic verbal/written communication skills.</li> <li>Exposure to/experience with customer service principles.</li> <li>Knowledge and skills in responding to codes and other emergencies.</li> <li>Demonstrates adequate Medical Terminology.</li> <li>Demonstrates computer literacy (in <i>Cerner</i> System) and efficiency.</li></ul> </div>