وظائف مندوب مبيعات في الإمارات
١٢١٨٦ وظائف شاغرة
Role Description A Director of Revenue Management is responsible for developing and executing strategic revenue optimization initiatives that maximize profitability, pricing performance, occupancy, demand capture, and overall commercial results. The role involves leading revenue strategy, forecasting, pricing, inventory optimization, market analysis, distribution management, and performance analytics across hotels, resorts, airlines, travel businesses, hospitality groups, or other revenue-driven organizations. Key responsibilities include developing comprehensive revenue management strategies aligned with organizational objectives, market conditions, customer demand, and financial targets; overseeing pricing, inventory, availability, forecasting, distribution, and revenue optimization activities; analyzing historical performance, booking patterns, customer segments, cancellation trends, lead times, seasonality, competitor pricing, market demand, and consumer behavior; developing short-term, medium-term, and long-term revenue forecasts and demand projections; establishing pricing structures, rate strategies, promotional offers, packages, restrictions, and inventory controls; monitoring occupancy, Average Daily Rate (ADR), Revenue per Available Room (Rev PAR), Total Revenue per Available Room (TRev PAR), yield, market share, conversion, average transaction value, and other relevant commercial KPIs; conducting competitive intelligence and monitoring competitor pricing, promotions, positioning, distribution strategies, and market movements; collaborating with sales, marketing, finance, reservations, operations, e-commerce, distribution, and executive teams to align commercial strategies; managing revenue management systems, pricing platforms, forecasting tools, distribution channels, booking engines, and business intelligence solutions; utilizing artificial intelligence, machine learning, predictive analytics, automated pricing, demand modeling, and real-time market intelligence to improve forecasting and pricing decisions; developing revenue strategies for peak periods, low-demand periods, holidays, special events, conferences, group business, corporate accounts, leisure segments, and changing demand conditions; evaluating customer segmentation, channel profitability, acquisition costs, booking sources, and distribution performance; optimizing inventory allocation and availability based on demand forecasts and profitability objectives; analyzing the profitability of direct channels, online travel agencies, wholesalers, corporate accounts, group bookings, and other distribution partners; supporting commercial negotiations and strategic decisions involving key accounts and distribution partners; preparing revenue budgets, financial forecasts, business plans, scenario analyses, sensitivity models, management reports, dashboards, and executive presentations; monitoring economic conditions, market trends, competitor activities, consumer behavior, technology developments, and industry changes that may influence demand and pricing; leading revenue management teams and establishing standards for analytical accuracy, forecasting quality, commercial discipline, and performance accountability; identifying opportunities to improve revenue, margins, occupancy, customer value, inventory utilization, and distribution efficiency; supporting property openings, renovations, repositioning strategies, new market launches, and commercial transformation initiatives; coordinating revenue-management technology implementations and process improvements; and continuously improving pricing methodologies, forecasting models, revenue systems, reporting structures, and commercial decision-making processes. The Director of Revenue Management is expected to combine advanced analytics with commercial strategy, financial expertise, market intelligence, and leadership. Success in this role requires strong numerical ability, strategic thinking, forecasting expertise, communication skills, commercial judgment, and the ability to convert complex data into actionable revenue strategies. Qualifications Bachelor's or Master's degree in Hospitality Management, Business Administration, Finance, Economics, Revenue Management, Marketing, Statistics, Mathematics, or a related discipline. Strong understanding of revenue management, dynamic pricing, demand forecasting, inventory optimization, yield management, distribution, and commercial strategy. Strong knowledge of hospitality, tourism, travel, aviation, retail, or other revenue-driven industries is advantageous. Advanced analytical, statistical, financial modeling, forecasting, and problem-solving skills. Strong understanding of pricing strategies, customer segmentation, demand patterns, channel management, inventory controls, and revenue optimization. Knowledge of commercial KPIs including occupancy, ADR, Rev PAR, TRev PAR, yield, market share, conversion, profitability, and channel performance. Strong ability to analyze competitor pricing, customer behavior, booking patterns, market trends, seasonality, and demand fluctuations. Proficiency with Revenue Management Systems (RMS), Property Management Systems (PMS), Customer Relationship Management (CRM) platforms, distribution systems, business intelligence tools, Microsoft Excel, and analytics platforms. Knowledge of artificial intelligence, machine learning, predictive analytics, automated pricing, dynamic revenue optimization, and real-time forecasting technologies is advantageous. Strong financial and commercial awareness with the ability to evaluate pricing strategies, revenue opportunities, margins, costs, and profitability. Excellent leadership, communication, presentation, negotiation, and stakeholder-management skills. Ability to collaborate effectively with sales, marketing, finance, operations, reservations, e-commerce, distribution, and executive teams. Strong understanding of direct distribution, third-party platforms, corporate accounts, group business, wholesale channels, and customer acquisition costs. Ability to develop revenue budgets, forecasts, business cases, scenario models, dashboards, and executive-level reports. Knowledge of digital marketing, e-commerce, customer analytics, personalization, loyalty programs, and commercial technology is beneficial. Strong project-management capabilities with the ability to lead revenue optimization initiatives, system implementations, and strategic projects. Professional certification in revenue management, hospitality, finance, analytics, or a related field is considered advantageous. High level of commercial judgment, integrity, accountability, analytical discipline, and attention to detail. Strong commitment to continuous learning and staying informed about AI-driven pricing, revenue technology, market intelligence, consumer behavior, distribution trends, financial analytics, and modern revenue management practices.
<h2 class="h5">الوصف الوظيفي</h2>
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وصف الشركة<br><p>CNS هي شركة تكنولوجيا تقود المستقبل من خلال توفير حلول رقمية أساسية لدعم جميع قضايا الأعمال والتطور البشري. بينما ننمو ون manages a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
تأسست في 1987 وتضم أكثر من 30 عامًا من الخبرة، يعمل CNS بأكثر من 320 موظفًا بما في ذلك أكثر من 250 مهندسًا معتمدًا. نقدم خبرة عميقة ومجموعة من المنتجات من فئة الأفضل في فئتها التي تدعم التحول الرقمي لجميع الصناعات الكبرى. مع مكاتب في ثلاث دول، نتمتع بنطاق واسع ومعرفة إقليمية بأسواق الشرق الأوسط.<br>
سيضيف التحول إلى استغلال سنوات خبرتنا لتطوير برمجيات رائدة داخليًا بعدًا آخر إلى محفظة حلولنا المبتكرة للغاية.</p><br><br>وصف الوظيفة<br><p>المسؤول عن تنفيذ وتسليم مشاريع تكنولوجيا المعلومات المؤسسية كبيرة النطاق من البداية إلى النهاية وتسليمها بنجاح مع تقديمها بشكل مناسب للمستخدمين النهائيين، مع التركيز على دمج الأنظمة والشبكات وحلول الأمن. بالاعتماد على خلفية فنية عميقة في هذه المجالات، يوفر هذا الدور قيادة استراتيجية لفريق هندسي متعدد التخصصات، لضمان تسليم جميع التعاملات مع العملاء في الوقت المحدد، وفي الميزانية، وبأعلى معايير الجودة، مما يؤثر مباشرةً على الربحية وسمعة قسم الخدمات الرقمية.</p><br><p><strong>المهام والمسؤوليات</strong></p><br><ul><li>قيادة وإرشاد وإدارة فريق تقني متعدد الوظائف يتكون من مديري الأنظمة ومهندسي الشبكات والمتخصصين في التطبيقات والأمن السيبراني لتنفيذ مشاريع تكنولوجيا معلومات معقدة.</li><li>تعريف وفرض منهجيات تسليم قوية وأطر حوكمة وعمليات ضمان الجودة للارتباطات مع العملاء.</li><li>التصرف كنقطة تصعيد تنفيذية أساسية لحل عوائق المشاريع الحرجة بسرعة من الناحية الفنية والتجارية مع الحفاظ على رضا العملاء.</li><li>التعاون عن كثب مع فرق التصميم المسبق والمبيعات لضمان انتقالات سلسة من مراحل الاقتراح والخطة إلى التسليم النشط، والتحقق من النطاق والجداول والمتطلبات الموارد.</li><li>الإشراف على تخطيط السعة وتخصيص الموارد وتتبّع الاستخدام لتقليل تكاليف الانتظار وتحسين إنتاجية القسم.</li></ul><br>المؤهلات<br><p><strong>التعليم</strong></p><br><ul><li>درجة البكالوريوس في علوم الحاسوب، تقنية المعلومات، أو مجال هندسي ذات صلة.</li><li>درجة الماجستير أو ماجستير إدارة الأعمال؛ شهادات تقنية متقدمة (مثلاً CISSP، CCNP). (مفضل)</li></ul><p><strong>الخبرة</strong></p><br><ul><li>10+ سنوات في تسليم مشاريع تكنولوجيا المعلومات مع 5+ سنوات في دور قيادي يدير فرق الأنظمة والشبكات والأمن.</li><li>15+ عامًا من الخبرة، بما في ذلك سجل حافل في تنفيذ مشاريع IT مؤسسية بقيمة ملايين الدولارات. (مفضل)</li></ul><br>معلومات إضافية<br><ul><li>فهم عميق للبنية التحتية لتكنولوجيا المعلومات (الشبكات، والأمن، والأنظمة)، إدارة أصحاب المصلحة وتفاوض مع البائعين.</li><li>معرفة متقدمة بـ ITIL، وPMP/أطر Agile، وهندسة خدمات مُدارة للمؤسسات.</li></ul><p><em>الامتثال بالسياسات والإجراءات وفقًا للمعايير ISO المعتمدة من CNS.</em></p><br><br><br> </div>
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.<br><br>We’re looking for a Business Development Manager to join our Abu Dhabi team. In this role, you’ll help us build relationships with retail partners and bring them onto the Deliveroo platform, developing a 'best in class' proposition within a new and exciting area of our business.<br><br>Get to know our Commercial team — what drives us, how we work, and what you can expect.<br><br>What You’ll Be Doing<br><br>You’ll be joining the SMB (Small and Medium Business) team, reporting to the SMB Team Lead. You will be responsible for expanding our retail and restaurant footprint in the region, ensuring new partners launch successfully and scale rapidly on our platform.<br><br>Here’s What Your Day-to-day Might Look Like<br><br>Strategic Prospecting: Map, pitch, and close new partners across your region, acting as a category expert to identify up-and-coming brands and a strong pipeline of leads. Multi-channel Outreach: Engage with retail partners through physical visits, emails, calls, and social media to demonstrate Deliveroo’s technology and value proposition. Onboarding Management: Oversee the partner onboarding process from start to finish to ensure it is as quick, efficient, and seamless as possible. Launch Success: Monitor and support partner performance within the critical first eight weeks of signing to guarantee long-term success. Brand Ambassadorship: Represent Deliveroo at local meetups and industry events to build our network and presence in the Abu Dhabi market.<br><br>What You’ll Need to Thrive<br><br>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:<br><br>Proven Sales Track Record: Significant experience (2-3 years) in sales, with a demonstrable history of prospecting, pitching, and closing high-value deals. Skilled Negotiator: Proven ability to structure win-win deals that benefit both the partner and Deliveroo's commercial ecosystem. Commercial Knowledge: A strong understanding of the economics of delivery and the ability to work towards demanding monthly targets. Operational Ownership: A tenacious, self-motivated approach to managing your own territory and taking full ownership of your portfolio. Local Expertise: Based in Abu Dhabi (or willing to relocate) with an interest in the local food and retail landscape. Experience in the restaurant sector is a plus. Must be an Arabic speaker <br><br>Why Join Us?<br><br>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.<br><br>We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To<br><br>???? Make a visible impact every day<br><br>Your work directly improves experiences for customers, partners and riders.<br><br>???? Learn fast in an entrepreneurial environment<br><br>Work close to the market with autonomy, pace and real responsibility.<br><br>???? Build a career, not just a role<br><br>Stretch yourself, develop new skills and grow as the business evolves.<br><br>???? Deliver together in an inclusive culture<br><br>Collaborative, values-driven teams that support how you work best.<br><br>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.<br><br>Our Global Structure<br><br>Deliveroo is now part of Door Dash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across Door Dash and Wolt. Together, we’re unlocking new possibilities as one global team.<br><br>Diversity, Equity and Inclusion<br><br>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.<br><br>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.<br><br>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.<br><br>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
<h2 class="h5">وصف الوظيفة</h2>
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<span>ابدأ رحلتك معنا<br>يفتخر فندق JW Marriott Marquis دبي بإسكانك في قلب منطقة وسط المدينة الحيوية مع رفاهية عصرية وخدمة حائزة على جوائز. مرتفعاً فوق طريق شـيخ زايـد، فندقنا الخمس نجوم النشط والديناميكي هو من أطول الفنادق في العالم، ويتكون من برجين يضمّان 1608 غرف ويزخر بإطلالات مدهشة على الماء، وأفق مدينة دبي. استمتع بالسباحة في المسبح الخارجي أو التمرين في المركز الصحي قبل أن تستريح عضلاتك المتعبة بجلسة تدليك في منتجع صاري. تذوّق نكهات العالم في مطاعمنا ومرافقنا العشرة التي تقدم المأكولات اليابانية والإيطالية والهندية والتايلاندية. للمنظمين لفعالية في وسط دبي، الإمارات العربية المتحدة يوفّر فندقنا 80,000 قدم مربع من المساحات القابلة للتكيّف، بما في ذلك قاعة فخمة وأماكن خارجية. استكشف دبي مول وبرج خليفة ودار أوبرا دبي، وكلها على بعد دقائق.</span><br>احب ما تفعل أكثر<br>في JW Marriott®، يبدأ تعاملنا مع الضيوف بالمعاملة الاستثنائية لموظفينا. لأننا نؤمن بأن أشخاصاً يحبون ما يفعلونه فعلاً هم الذين يخلقون تجربة استثنائية حقاً. <br>هنا في JW Marriott Marquis Dubai، نحن نبحث عن أشخاص موهوبين للانضمام إلى عائلتنا الرائعة وبالمقابل نقدم لك ما يلي: <br>فرصة مهنية مميزة للعمل معنا فحسب، بل لفتح فرص عالمية مع محفظتنا الواسعة من الفنادق. <br>فرص تعلم مع بعض من أفضل المحترفين في المنطقة. نهدف إلى ترقية موظفينا محلياً بمجرد ظهور الفرصة، لذا نتطلع لرؤية تقدمك في مسيرتك المهنية وفقاً لجدول التدريب والترويج لدينا. <br>راتب تنافسي مع مزايا ممتازة تشمل الإقامة، وجبات أثناء العمل، النقل، و: <br>تدريب وتطوير من الطراز العالمي، بما في ذلك تطوير القيادة.<br>برامج الاعتراف بالإنجازات.<br>الإقامة المخفضة في أكثر من 8,000 فندق حول العالم. نعم، 8,000!<br>خصومات على الطعام والشراب في جميع مطاعمنا وباراتنا.<br>خصومات لأصدقائك وعائلتك.<br>فرص مهنية غير محدودة (عالمياً ومحلياً)<br>تأمين الطبي والحياة<br>دعم مميز لضمان توفير جميع الأدوات اللازمة لأداء مهامك اليومية. <br>توقعاتنا من الدور:<br>التعليم والخبرة <br>• دبلوم المدرسة الثانوية أو GED؛ 4 سنوات خبرة في مجال الغذاء والمشروبات، الطهي، أو مجال مهني ذي صلة.<br>أو<br>• شهادة سنتين من جامعة معتمدة في إدارة الخدمات الغذائية، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذي صلة؛ خبرة سنتين في مجال الغذاء والمشروبات، الطهي، أو مجال مهني ذي صلة.<br>الأنشطة الأساسية للعمل <br>اتباع نهج ريادي لقيادة أعمال المطاعم <br>فهم الفرص المالية من خلال استبيان الطلب على المطاعم.<br>الشراكة مع أشخاص رئيسيين في المجتمع المحلي لتقييم الفرص.<br>تحديد وتحليل المنافسين.<br>التحكم في الشراء والمخزون من خلال التفاوض على الأسعار والعقود، وتطوير قوائم الموردين المفضلين، ومراجعة وتقييم تقارير الاستخدام، واتخاذ إجراءات تصحيحية.<br>تطبيق استراتيجيات إدارة العائدات الصحيحة لضمان المستوى المناسب من الأعمال في الوقت الأكثر ملاءمة لتحقيق أقصى الإيرادات.<br>قيادة أنشطة تسويق/علاقات عامة/إعلام هامة<br>الإشراف على خطة تسويق المطعم بالشراكة مع المدير العام للفندق/ المدير أو مدير العمليات وفرق تسويق الفندق/العلامة التجارية بما في ذلك رئيس قسم مطبخ الوجهة، إن أمكن.<br>دعم فرص العلاقات العامة في الموقع وخارجه للترويج للمطعم.<br>إنشاء وتنفيذ منشورات وسائل التواصل الاجتماعي المتعلقة بالمطعم والاتصالات العامة المحدودة للفعاليات، ومراقبة نشاط وسائل التواصل الاجتماعي، والرد على التعليقات، وتحليل المشاركات/الاتجاهات، وتصحيح النواقص.<br>يعمل كنقطة الاتصال الأساسية لفعاليات المطعم.<br>المشاركة في أنشطة التواصل المحلي التي غالباً ما تكون خارج المنشأة دعمًا للمطعم.<br>إدارة عمليات المطعم اليومية <br>الإشراف وإدارة الموظفين.<br>فهم مناصب الموظفين بما يكفي لأداء الواجبات عند غيابهم.<br>الحفاظ على معايير الخدمة والنظافة في المطعم، والبار/الاستراحة وخدمات الغرف.<br>إجراء "لوحات تذوق" يومية لتثقيف، وتحفيز المبيعات، وتحقيق أهداف المبيعات.<br>مراقبة ملاءمة أجواء المكان (الإضاءة، الموسيقى، الطاولة، إلخ) ومفهوم المطعم وتحديد الزمن المناسب.<br>مراقبة الامتثال لجميع القوانين والأنظمة المعمول بها.<br>مراقبة الالتزام بسياسات وإجراءات رقابة المشروبات الكحولية.<br>يحتفظ بكل المواد الدعائية والقوائم ونقاط اتصال الضيوف بحيث تبقى سليمة وخالية من التمزق والبقع والتلف الواضح.<br>مراقبة خدمة المشروبات الكحولية للامتثال للقوانين المحلية.<br>مراقبة الامتثال لجميع سياسات ومعايير وإجراءات الغذاء والشراب، بما في ذلك سلامة الغذاء والتخزين.<br>يساعد الخدمين والموظفين في Floor خلال فترات الوجبات وأوقات الطلب العالي.<br>يعزز اتخاذ القرارات المالية/الأعمال السليم.<br>إدارة العمليات اليومية بحيث تتحقق توقعات العملاء من الجودة والمعايير يومياً.<br>يدرك جودة المنتجات وعروضها الجيدة.<br>الإشراف على عمليات النوبة اليومية في غياب مدير المطعم المساعد.<br>الإشراف على الجوانب المالية للقسم بما في ذلك الشراء ودفع الفواتير.<br>تعزيز بيئة تخلق تجارب ضيوف مثيرة ولا تُنسى <br>تقديم خدمات تفوق توقعات العملاء والاحتفاظ بهم.<br>تحسين الخدمة من خلال التواصل ومساعدة الأفراد على فهم احتياجات الضيوف، وتقديم الإرشاد والتعليقات والتوجيه الفردي عند الحاجة.<br>إظهار القيادة في ضيافة الضيوف من خلال خدمة عملاء ممتازة وخلق جو إيجابي لعلاقات الضيوف.<br>تمكين الموظفين من تقديم خدمة عملاء مميزة.<br>يعمل كنموذج قدوة لخدمات الضيوف للمطاعم.<br>معالجة مشاكل وشكاوى الضيوف.<br>الالتقاء بضيوف بشكل غير رسمي أثناء تناول الطعام أو عند المغادرة للحصول على ملاحظات حول جودة الطعام والشراب ومستوى الخدمة والرضا العام.<br>التأكد من اتخاذ الإجراءات التصحيحية باستمرار لتحسين نتائج الخدمة.<br>إدارة تقديم الخدمة في منافذ الخدمة لضمان خدمة ممتازة من نقطة الدخول إلى المغادرة (على سبيل المثال، التحية من قبل مضيفة، سرعة أخذ الطلب وتقديم الطعام والشراب، تلبية الطلبات الخاصة، جمع الدفع والدعوة للعودة).<br>دمج رضا الضيف كعنصر من عناصر اجتماعات القسم مع التركيز على التحسين المستمر.<br>إدارة وتطبيق أنشطة الموارد البشرية وإدارة المواهب <br>المشاركة بنشاط في عملية التوظيف لتحديد المواهب المناسبة لدعم مفهوم المكان.<br>تقديم الإرشاد والتوجيه للمرؤوسين، بما في ذلك وضع معايير الأداء ومراقبة الأداء.<br>تحديد الاحتياجات التعليمية للآخرين، وتطوير برامج تعليمية أو تدريبية رسمية أو فصول، وتدريب الآخرين.<br>تسهيل معاملة عادلة ومتساوية للموظفين.<br>السعي لتحسين الاحتفاظ بالموظفين.<br>مراقبة حضور الموظفين للتدريب المستمر لفهم توقعات الضيوف.<br>استطلاع آراء الموظفين، واستخدام سياسة "الباب المفتوح" ومراجعة نتائج رضا الموظفين لتحديد ومعالجة مشاكلهم أو مخاوفهم.<br>السعي لتحسين أداء الخدمة.<br>تشجيع الاعتراف بالجهود من قبل الموظفين عبر مجالات المسؤولية.<br>وضع المبادئ التي تفهم بها الموظفين التوقعات والعمل. <br>استخدام المهارات الشخصية والتواصل لقيادة، وتأثير، وتشجيع الآخرين.<br>إظهار الصدق/الأمانة ونمذجة السلوكيات المناسبة بأن تكون قدوة وتخدم كنموذج يحتذى به.<br>تشجيع بناء الثقة والاحترام والتعاون المتبادل بين أعضاء الفريق.<br>تحديد الاحتياجات التطويرية للآخرين وتوجيههم أو إرشادهم لتحسين معارفهم ومهاراتهم.<br>تطوير أهداف وخطط محددة لتحديد الأولويات وتنظيم العمل وتحقيقه.<br>مراقبة والحفاظ على مستوى إنتاجية الموظفين.<br>توفير القيادة والرؤية والاتجاه لتوحيد وتقسيم أهداف القسم بطريقة فعالة وذات كفاءة.<br>إدارة مستويات التوظيف لتلبية معايير خدمة الضيوف واحتياجات التشغيل والأهداف المالية.<br>توفير التدريب المتعلق بالعمل، الإشراف، المتابعة والإدارة العملية<br>عند الانضمام إلى فنادق ماريوت، تصبح جزءاً من محفظة علامات تجارية مع ماريوت الدولية. <br>كن في مكان تستطيع فيه أداء أفضل عملك، ابدَ هدفك، انتمِ إلى فريق عالمي رائع، وكن أفضل نسخة من نفسك.<br>ماريوت الدولية هي صاحب عمل يتيح فرص متكافئة. نؤمن بتوظيف قوة عمل متنوعة والحفاظ على ثقافة شمولية، تضع الناس في المقام الأول. نحن ملتزمون بعدم التمييز على أي أساس محمي، مثل الإعاقة أو حالة قدامى المحاربين، أو أي أساس آخر موضح بموجب القانون المعمول به.<br>سعي فنادق ماريوت لرفع مستوى فن الضيافة، والابتكار في كل فرصة مع الحفاظ على راحة العالَم ككل. كونه مضيفاً مع فنادق ماريوت، ستساعد في الحفاظ على وعد “ضيافة رائعة. دائما.” من خلال تقديم خدمة مدروسة ومخلصة ومتبصرة تواصل وتبني على هذا الإرث الحي. مع الاسم المرتبط بالضيافة في العالم أجمع، نحن فخورون بأن نرحب بك لاستكشاف مسار مهني مع فنادق ماريوت. بانضمامك إلى فنادق ماريوت، تنضم إلى محفظة علامات تجارية مع ماريوت الدولية. كن في مكان تستطيع فيه أداء أفضل عملك، ابدَ هدفك، انتمِ إلى فريق عالمي رائع، وكن أفضل نسخة من نفسك. <br> JW Marriott هو جزء من محفظة ماريوت الدولية الفاخرة ويتألف من أكثر من 100 فندق جميل في مدن بوابات ومواقع منتجعات مميزة حول العالم. تعتقد JW بأن موظفينا يأتون أولاً. لأنه إذا كنت سعيداً، فسيكون ضيوفنا سعداء. موظفو JW Marriott واثقون، مبتكرون، صادقون، بديهون، ويحملون إرث اسم العلامة التجارية ومؤسس الشركة جي دبليوارد ماريوت. تقدم فنادقنا تجربة عمل فريدة من نوعها، حيث ستكون جزءاً من مجتمع وتستمتع بإخاء حقيقي مع مجموعة متنوعة من زملاء العمل. JW تخلق فرص للتدريب والتطوير والتقدير والأهم من ذلك مكان يمكنك فيه متابعة شغفك في بيئة فاخرة مع تركيز على الرفاهية الشمولية. يبدأ التعامل مع الضيوف باستثنائية من طريقة اعتناءنا بموظفينا. هذا هو The JW Treatment™. عند الانضمام إلى JW Marriott، تنضم إلى محفظة علامات تجارية مع ماريوت الدولية. كن في مكان تستطيع فيه أداء أفضل عملك، ابدَ هدفك، انتمِ إلى فريق عالمي رائع، وكن أفضل نسخة من نفسك.</span> </div>
Brief about company :- Mazrui International (Diversified holding group with businesses across different industries such as Oil & Gas, Oilfield Engineering Services, Manufacturing, Chemicals, Financial Investments, Real Estate, Construction, Trading, Distribution, Transportation, Logistics, Retail, Hospitality, Education etc.). This role is with Petrochem Performance Chemicals (PPC) (Part of Mazrui International). PPC specializes in drilling fluids and associated equipment services. We increase customer asset value through the provision of cost effective, customized technical solutions in the drilling and completion fluids, solids control, filtration equipment, and waste management services. Our geographical territory covers the Middle East and Caspian with current operations in the UAE, Iraq, Kuwait, and Yemen.<br>Websites :-www.ppc.ae Petrochem (PPC)https://www.mazruiinternational.ae/ (Main Holding Group)<br>Designation :- Country Manager<br>Reporting to :- General Manager<br>Job Objective :- This is an important leadership role. The purpose of the role is to take accountability for all PPC operations in UAE and lead the team to deliver the Plan, optimizing profitability, delighting customers and inspiring colleagues. The incumbent is an important safety leader who must exemplify operational safety and demonstrate all the attribute necessary to achieve business excellence and protection of the environment.<br>Key Responsibilities/Duties :- <br>In partnership with the General Manager and Director MES, execute and improve the annual business plan for UAE with 1-3 and 5 year forecasting to strengthen the organization’s positioning in the industry. To be accountable for the implementation of business strategy for UAE to ensure maximum adherence to the plan and effectiveness in reaching all areas of the business. In collaboration with the General Manager, support the delivery of results for the full P&L and financial position of the company. Develop and implement the strategic plan in UAE for short- and long-term sales and growth opportunities by studying technological and financial aspects and presenting assumptions and recommending objectives. Plan and direct the organizations activities to achieve stated /agreed targets and standards for financial and trading performance, quality, culture and legislative adherence. Lead on all Drilling Fluid tenders and contracts and check and approve terms and conditions of all contracts to maintain due diligence and consistent approach for PPC business development. Develop and implement Drilling Fluids sales and service strategies for UAE. Maintain service quality by establishing and enforcing organization standards. To be fully accountable for effective people management including recruiting, selecting, orienting, training, developing, coaching, counseling, and performance management of all senior and middle managers and staff; developing performance targets and incentives, communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions. Direct functions and performance via Department Managers; Contribute to plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections. Hold the Department Managers accountable for the successes and failures of their department. Maintain and develop the organizational culture, values and supreme reputation in the business arena with all Clients, Customers, Suppliers, Partners and Regulatory Bodies. Build company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices. Declare and approve the QHSE policy of the company and ensure that it is effectively and successfully implemented. To work in conjunction with the Director Oil and Gas and General Managers of the Oil and Gas group to develop and grow the O&G sector. Maintain the quality, environmental and OH&S management system. Communicate the importance of fulfilling customer, legal and regulatory compliance requirements through periodic communication meetings as well as by conducting management reviews to ensure the availability of resources, that risk assessments are understood, and the integrated management system achieves its intended results. Provide accountability and governance to all activities related to the lifecycle of our processes and products. Ensure that the corporate policies are understood, implemented and maintained throughout at all levels. Responsible for the quality of Petrochem Performance Chemicals LLC products and services since you control the resources, systems and processes by which conforming work is accomplished. Accept the legal and moral obligations to ensure, as far as reasonably practicable, a safe and healthy working environment.<br>Specialized Knowledge :- Expert knowledge of drilling fluids products, solid control and waste management.<br>Experience :- 15-18 years experience in Drilling Fluids / O&G industry, of which 5-7 years in a management / supervisory role.<br>Academic Qualifications :- Preferred Bachelor degree in Chemical / Chemistry / Petroleum Engineering or related subject. MBA degree will be an added advantage<br>Ability & Skills :- Performance Management Staffing Management Proficiency Coaching Developing Standards Financial Planning and Strategy Drilling Fluids Process Improvement Decision Making Strategic Planning Quality Management Completion Fluids Solids Control / Waste Management Business Development Operations Management <br>Please apply by attaching your CV only if you have relevant experience and qualifications. Due to high volume of applications, only shortlisted candidates will be contacted.
At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.<br><br>This role is responsible for helping to build brands and develop brand strategy for new and existing brands across Al Tayer Beauty (UAE & GCC). <br><br>This role will need to work and collaborate with our different business channels, helping to develop Trade/ Client experience proposition, vision, values, insights, competitive differentiation and target audience. <br><br>Brand development and budgeting is key skill in managing internal and external stakeholders. Managing the expectations and building strong relationships with the stakeholders is highly essential as you will be representing the department/ team, specially within the business and the externals. You will also work and align in close partnership with cross functional centralized departments and brand councils.<br><br> <br><br>Strategic Roles and Responsibilities<br><br> To ensure key performance indicators qualitative & quantitative are achieved successfully (sales target & profitability, people management, brand relationship, business expansion etc.). To develop & drive trade, strong skills in building brand agenda across the portfolios. Focus on brand expansion and the necessary skills to attract our target customers. Help to structure research requirements based on market trend & competitive analysis along the brand journey. Should be data driven, leveraging target customer and competitive analysis to understand and make strategic decisions. Should be able to analyze the collated data, CRM information, as this will help us to understand customer insights and brand positioning. Strong communication skills with trade growth in mind.<br> <br><br>Functional Roles and Responsibilities <br><br> Brand specialization with the purpose of strategic equities behind the brand, project character, and key differentiators with competition. Lead day to day relationship with internal & external stakeholders. Lead budget management for full year along inventory OTB and A&P allocation. Support all brand strategy requirements across the portfolio through development of new brands and any rebranding, working closely with the businesses. Support all brand research requirements (brand development, tracker, brand evaluation) and ensures follow through action plans on findings. Assist in development of School of strategic roll out vs initial expansion plan. Support all brand capability building curriculum and agenda for coaching requirements in organization of all in person and remote training modules, collection, tabulation, and presentation of attendee feedback with alignment with brand. Support maintenance of the brand intellectual property management with legal department. Able to organize and deploy full working engagement calendars/events/ PR and lead the way with operational execution. Able to simplify complex tasks/ assignments into simple and effective communication/ working tasks. Able to plan and organize and juggle multiple priorities driving multiple concurrent projects in an agile environment. Support maintenance of the brand intellectual contractual management with legal department. Support maintenance and management of a Brand Community Forum to discuss great brand work across business units, where the teams inspire each other with their work that has taken strategy into action and creates winning, innovative, and desirable brands that win hearts and minds of customers and drive customer lifetime value. Support maintenance of the brand intellectual contractual management with legal department.<br> <br><br>People Management Roles and Responsibilities<br><br> Guide and motivate subordinates to enhance performance and produce quality work. To identify key talent in the business and to ensure that a development plan is in place so that we are able to have a career pathway ready for the key seats in the business. Prepare business reports monthly /periodically for submission to the Head of Distribution as well as to the stakeholders to enable them monitor the brand image, and success of Trade plan, strategies, sales, inventory, and market intelligence. <br><br>Experience <br><br> 5-7 years in the relevant field within the Beauty industry Experience in the Beauty industry is essential Good knowledge of the strategic and financial indicators. Previous experience managing Profit & Loss Account. Strong written and verbal skills with the ability to simplify complex topics. Strong communication skills and well-balanced personality, a person who can engage and influence leaders in the Business. Ability to work in a diverse environment, strong planning skills and ability to manage and monitor performance. Familiar with GCC regional trends and insights, keeping a close eye on the brand trends. Strong understanding of culture and regional sensitivities.<br> <br><br>Languages<br><br> Fluent in English. Arabic/ French language is an advantage.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p><strong>عن الدور:</strong></p><br><p>نحن نبحث عن مسوّق مرن قائم على النتائج يمكنه القيام بشيءين جيدين بشكل استثنائي: بناء ونمو وجودنا على وسائل التواصل الاجتماعي وتشغيل حملات إعلانات مدفوعة تُقدم نتائج حقيقية وقابلة للقياس. هذا دور عملي لشخص مبدع بما يكفي لإنتاج محتوى يفاعل معه الناس، وذو قدرات تحليلية كافية لتحويل الإنفاق الإعلاني إلى عملاء محتملين ومبيعات ونمو. ستتولى إدارة قنواتنا الاجتماعية من البداية للنهاية وتدير حملات التسويق الأداء عبر المنصات — تتحمل المسؤولية الكاملة عن الإبداع والأرقام. إذا كنت تعيش وتتنفس المحتوى والتحويلات، فهذا الدور لك.</p><br><p><strong>المسؤوليات الأساسية:</strong></p><br><p><strong>وسائل التواصل الاجتماعي:</strong></p><ul><li><p>وضع المحتوى وإنشائه وجدولته عبر المنصات (إنستجرام، فيسبوك، لينكدإن، تيك توك، X، إلخ).</p></li><li><p>تطوير والحفاظ على تقويم محتوى متوافق مع أهداف العلامة التجارية والحملة.</p></li><li><p>كتابة تعليقات ونصوص جذابة؛ تنسيق العناصر البصرية والفيديو القصير.</p></li><li><p>إدارة تفاعل المجتمع — الرد على التعليقات والرسائل وزيادة الجمهور.</p></li><li><p>تتبع أداء وسائل التواصل واستخدام الرؤى لتحسين الوصول والمشاركة.</p></li></ul><br><p><strong>التسويق العام للأداء:</strong></p><ul><li><p>التخطيط والإطلاق وإدارة الحملات المدفوعة على إعلانات ميتا وإعلانات جوجل وإعلانات تيك توك وإعلانات لينكدإن.</p></li><li><p>إدارة الميزانيات بفعالية لتحقيق أقصى عائد على الاستثمار وخفض تكلفة الاكتساب (CPA).</p></li><li><p>بناء واختبار الجماهير والإبداعات ونص الإعلان؛ إجراء اختبارات A/B لتحسين النتائج.</p></li><li><p>إعداد ومراقبة تتبع التحويل (ميتافحص، جوجل تاب مانجر، GA4).</p></li><li><p>تحليل بيانات الحملة وتحسينها باستمرار من أجل العملاء المحتملين والمبيعات وROAS.</p></li><li><p>الإبلاغ عن المؤشرات الرئيسية — الإنفاق، CPC، CTR، CPA، ROAS — مع رؤى واضحة وخطوات تالية.</p></li></ul></div></section><section><p class="heading">الملف الترشيحي المطلوب</p><p class="paragraph"></p><p><strong>المتطلبات:</strong></p><br><ul><li><p>3–5 سنوات من الخبرة العملية في إدارة وسائل التواصل الاجتماعي و<strong>التسويق الأداء المدفوع</strong>.</p></li><li><p>سجل حافل في نمو الحسابات الاجتماعية وتشغيل حملات إعلانية مربحة (استعد لمشاركة أمثلة ونتائج).</p></li><li><p>إتقان قوي لـ Meta Ads Manager وGoogle Ads؛ Familiar with TikTok وLinkedIn ad platforms.</p></li><li><p>فهم راسخ للتحليلات وتتبع التحويلات (GA4، Meta Pixel، GTM).</p></li><li><p>عين إبداعية للمحتوى مع ذهنية مركزة على البيانات.</p></li><li><p>القدرة على إدارة قنوات وحملات متعددة في وقت واحد والعمل بسرعة.</p></li><li><p>الإنجليزية مكتوبة وشفوية جيدة.</p></li><li><p>يُفضل وجود درجة علمية لكن <strong>غير مطلوبة</strong> — إذا استطعت إظهار مهارات قوية ونتائج حقيقية، فهذا ما يهم.</p></li></ul><br><p><strong>الموقع: </strong>بيزنس باي، دبي، الإمارات العربية المتحدة.</p><p><strong>نوع العمل:</strong> دوام كامل، حضور مكتبي (بدون خيار العمل عن بُعد).</p><p><strong>ساعات العمل:</strong> 12:00 ظهرًا – 10:00 مساءً، من الاثنين إلى السبت. نظرًا لأن عملائنا وزبائننا مقيمون بشكل رئيسي في المملكة المتحدة وأوروبا والأمريكتين، فإن ساعات عملنا مُوافقة مع تلك المناطق الزمنية لضمان توافرنا عندما تكون أسواقنا نشطة.</p><p><strong>الراتب: </strong>4,000 – 6,000 درهم إماراتي شهريًا + بدل سفر 350 درهم + تأشيرة + تأمين</p><p><strong>الخبرة المطلوبة: </strong>3–5 سنوات</p><p></p></section>
<h2 class="h5">Job description</h2>
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Reference code: JR130237 <em>The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.</em>
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<p><strong>HOW WILL YOU MAKE AN IMPACT? </strong></p><br><br><p>As the Senior Product Manager, you will be in charge of the development of the UAE marketing strategy for the jewelry category, defining forecast and 360 plan for product launches, developing action plan to support in range collections, and collaborating closely with commercial, supply, client and communication teams.</p><br><br><p><strong>WHAT WILL BE YOUR MISSION? </strong></p><br><br><p>As an integral part of the UAE Marketing & Merchandising team, you will be responsible for the following:</p><br><br><p><strong>Implement Strategic Marketing Plan and Actions</strong></p><br><br><ul><li>Define and implement local Marketing strategy for Jewelry collections in line with global and regional directions</li><li>Identify long-term opportunities and sources of growth.</li></ul><p><strong>Animate Product Category & Develop Product Expertise</strong></p><br><br><ul><li>Be the main point of contact on the product category for the entire network. Be the key interlocutor and support for boutiques, build strong relationships with boutique deputy managers and animate the community</li><li>Collaborate with the supply team to define and revise assortments. Track closely stock rotation & replenishments with regional & international teams</li><li>Revise sales forecasts on a monthly basis and collaborate with supply teams to ensure adequate product supply</li><li>Work in collaboration with commercial teams to define and implement action plans in boutiques on identified category/collection/reference</li><li>Strengthen internal commitment keeping the category top of mind via dynamic in-boutique animations, challenges, incentives</li><li>Develop & lead in boutique trainings in collaboration with the Learning & Development department</li><li>Collaborate with the visual merchandising team to optimize the visibility of the collections in boutiques and optimize product performance</li><li>Collaborate with communication team to support product awareness and desirability</li><li>Collaborate with events team to implement activations in-boutique and beyond with a client centric approach focusing on awareness, desirability & personalized experience</li><li>Elaborate monthly and yearly reports/analysis and follow-up on product performance.</li></ul><p><strong>Launch New Products </strong></p><br><br><ul><li>Define sales forecasts and assortments in collaboration with supply, commercial and Regional Marketing teams</li><li>Define and implement 360 launch plan to maximise success of all new launches, in coordination with other departments communication, visual merchandising, CRM, Client Service, L&D, and Regional Marketing teams</li><li>Train and support boutiques, POS, and commercial teams</li><li>Create tools to support novelties launches: Product News, catalogues, mappings</li><li>Follow up performances, target and qualitative feedback.</li></ul><p><strong>Master the Competition & Market Environment</strong></p><br><br><ul><li>Capture market insights (economy, demographics, technology)</li><li>Identify key / relevant competitors; understand their strategy (product offer, distribution strategy, price positioning, communication strategy, etc.)</li><li>Share industry news (press, websites, events, etc.).</li></ul><p><strong>HOW WILL YOU EXPERIENCE SUCCESS WITH US?</strong></p><br><br><p>At Cartier, we believe passion and expertise are the sparks that create extraordinary success.</p><br><br><p>To truly thrive in this role, you’ll bring:</p><br><br><ul><li>Ability to work in a fast-paced, high-energy, and high-volume workspace</li><li>A curious mind and highly collaborative</li><li>A strategic thinker– can anticipate future consequences and trends accurately and draw credible pictures and visions</li><li>A Retail-centric mindset</li><li>Sense of aesthetics / Creative and innovative spirit</li><li>Ability to prioritize and to separate noise from essential information</li><li>Impeccable communication skills with fluency in English; additional languages are a plus.</li></ul><p><strong>WHAT DO WE OFFER</strong></p><br><br><p>At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.</p><br><br><p>We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.</p><br><br><p>We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.</p><br><br><p>We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.</p><br><br><p><strong>Join us at Cartier, a place like no other, forever moving forward.</strong></p><br><br><p><strong>YOUR JOURNEY WITH US</strong></p><br><br><p>If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Head of the Function, and HR Team as part of a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!</p><br><br><p><strong>Take your next step with Cartier, we look forward to hearing from you!</strong></p><br><br>
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<h2 class="h5">Job description</h2>
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<p><span><strong>JOB TITLE</strong><br>Online Merchandising Coordinator | Emirati Talent | MAF LifeStyle <br><strong>ROLE SUMMARY<br></strong><br>The Online Merchandising Coordinator will support the Online Merchandising team by managing administrative tasks related to online trading, helping to deliver a seamless and engaging customer experience across digital platforms.<br><strong>ROLE PROFILE<br></strong>Support online trading operations by uploading approved content, product information, and imagery across websites and mobile applications.<br>Coordinate product photo shoots by selecting stock, liaising with warehouse teams, and managing studio inventory movements.<br>Maintain accurate product data and studio tracking sheets to ensure seamless online merchandising execution.<br>Ensure product images are correctly linked to product details and conduct quality checks on photography and styling outputs.<br>Collaborate with Online Merchandisers to optimize category pages, highlight best sellers, and promote key trends and campaigns.<br>Gather and manage product content from suppliers and buying teams to ensure complete and accurate brand representation online.<br>Prepare and analyze daily, weekly, and monthly online KPI reports, while supporting the achievement of online sales and financial targets.<br>Enhance the customer journey by identifying customer trends, addressing recurring service issues, and maintaining strong stakeholder relationships to deliver a seamless omnichannel experience.<br><strong>REQUIREMENTS<br></strong>Strong editing and proofreading skills, with advanced knowledge of Microsoft Excel.<br>Knowledge of new technologies and digital tools that enhance the online customer experience.<br>Good awareness of the Fashion and Home industry, with strong commercial understanding.<br>Ability to prioritize tasks based on urgency and impact, take ownership, identify risks, and escalate when required.<br>Strong customer-first mindset, with the ability to understand customer expectations and deliver quality outcomes.<br>High School Certificate with 1–2 years of experience in online merchandising; Fashion and Home business experience is an advantage.<br><strong>WHAT WE OFFER<br></strong>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!<br>Work in a friendly environment, where everyone shares positive vibes and excited about our future.<br>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></p><br><br> <br> </div>
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Overview
<p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br>
Job Description
<strong>Job Purpose:</strong>
<p>To provide exceptional customer support and service by handling client inquiries, resolving issues, and ensuring a positive customer experience. The role may also involve light outbound calling for follow-ups and client engagement.</p><br>
<strong>Key Responsibilities:</strong>
<ul>
<li><p>Handle inbound and outbound calls in a professional manner.</p><br></li>
<li><p>Respond to customer inquiries via phone, email, or other communication channels.</p><br></li>
<li><p>Resolve customer complaints and escalate issues when necessary.</p><br></li>
<li><p>Provide accurate information regarding services, offers, and company updates.</p><br></li>
<li><p>Maintain detailed and accurate records of interactions in the system.</p><br></li>
<li><p>Coordinate with internal teams to ensure timely resolution of customer requests.</p><br></li>
<li><p>Support customer retention initiatives and contribute to enhancing client satisfaction.</p><br></li>
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Desired Skill & Expertise
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<li><p>UAE National wit Family Book.</p><br></li>
<li><p>Strong communication skills in English and Arabic.</p><br></li>
<li><p>Previous experience in customer service, call center, or administrative roles is preferred.</p><br></li>
<li><p>Ability to multitask, manage time effectively, and work independently.</p><br></li>
<li><p>Tech-savvy with basic computer and CRM knowledge.</p><br></li>
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<h2 class="h5">Job description</h2>
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<p>Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 72 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview Senior Manager Agile Program Management As the Agile Delivery Lead, you ensure the successful implementation and delivery of value for transformative end-to-end Agile client engagements. You will lead program or portfolio level processes and execution while focusing on continuous improvement and optimizing the productivity of the team. You will manage globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change and effectively communicating with all levels of the organization. Responsibilities Your Impact Establish and govern PMOs, define and track OKRs and KPIs, and provide executive-level reporting to ensure successful delivery of complex transformation programmes. Lead large-scale, multi-vendor technical delivery programmes, managing cross-project dependencies, sequencing workstreams, and ensuring alignment with overall programme objectives while engaging C-suite stakeholders. Lead delivery of Agile engagements across different programs according to the product landscape to deliver best in class outcomes for clients. Ensure program or portfolio success by defining the most suitable method for the engagement delivery. Guide the team on product engineering and ensure evidence-based continuous improvement of value, flow, and quality-focused on delivering value to end-customers early and often. Help clients plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value-based DBT engagements. Track and evaluate the delivery metrics of the product teams within the engagement and drive continuous improvement to improve flow, quality, and value realization. Partner with clients to achieve their business transformation outcomes by guiding internal leaders and external senior stakeholders on agile methods, engineering transformation, digital strategy, computational design, service design, DPI, innovation frameworks, and other digital business transformation methods and approaches. Create a positive team environment where autonomy, mastery, and purpose are at the fore by promoting coaching, individual development, and high-performance standards. Drive a culture of value-based delivery and self-organization, and empowerment that will maximize the value of client business outcomes created by the team. Contribute to the development of the Agile Project Management Domain and community through training/mentoring others, knowledge sharing, and leveraging of best practices. Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account-level planning within the industry vertical. Lead writing and proposal sales efforts; sell Publicis Sapient value proposition. Qualifications Skills & Experience Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment. IT experience in leading high performing teams in Agile/Scrum/SAFe constructs in consulting environment. Strategic and forward-thinking with a deep understanding of and thought leadership in technology, project-delivery, and one or more industry verticals. Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data. Comfortable presenting to C-level executives as well as senior business and technology leaders. Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions. Demonstrated ability in defining, evolving and executing Agile maturity assessments; deep exposure to various frameworks on engineering/agile maturity frameworks. Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing). Strong conflict resolution skills. Effective leadership, analytical skills, and negotiation skills. Additional information Set Yourself Apart With Fostering innovation and creative problem solving backed by a strategic fact-base. A passion for creating unprecedented customer experiences and innovative digital businesses. Experience in creating high-performance delivery organizations. Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution. Deep experience in one or more of our industry verticals. CSM, CPSO, SAFe certified.</p> </div>
<ul><li><p>The Service Advisor plays a pivotal role in representing the brand and division to customers, maintaining customer relations to ensure an engaged Aftersales journey. This involves building and sustaining customer loyalty and retention through effective management of service delivery processes, from consultation to vehicle delivery.</p></li><li><p>As a revenue-generating position, the Service Advisor is responsible for achieving monthly revenue targets through upselling and discount management. The role demands close interaction with customers, Reception Managers, Aftersales Managers, and Workshop Teams to ensure seamless service delivery.</p></li><li><p>Success in this role is measured through Customer Service Value scores, Net Promoter Scores, and meeting financial objectives. The position requires extended hours to meet commitments and achieve optimal scores in dealer clinic activities.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Relationship Management</strong></p><p><br></p><ul><li><p>Build long-term relationships with customers to ensure customer retention and loyalty.</p></li><li><p>Effectively manage customer complaints to satisfactory closure to sustain and improve Customer Service Value and Net Promoter Scores.</p></li><li><p>Ensure customers are informed about progress updates and maintain on-time delivery commitments.</p></li><li><p>Provide detailed explanations of work performed and associated costs to customers to demonstrate value addition.</p></li></ul><p><br></p><p><strong>Sales and Revenue Targets</strong></p><p><br></p><ul><li><p>Achieve financial objectives by upselling and discount control to meet monthly revenue targets.</p></li><li><p>Comply with Standard Operating Procedures, Company policies, and Distributor Programs to maintain consistency in customer experience.</p></li><li><p>Contribute to achieving budgeted service and sales revenue targets every month.</p></li><li><p>Engage with customers to consult on service requirements and ensure the vehicle is fixed right the first time.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Strong customer relationship and handling skills.</p></li><li><p>Technical proficiency in automotive service processes.</p></li><li><p>Familiarity with MS Office; SAP knowledge preferred.</p></li><li><p>Effective communication skills in English and basic Arabic.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Diploma or Bachelor of Automobile/Mechanical Engineering.</p></li><li><p>3 to 5 years of experience in the automotive industry, preferably in a similar service role.</p></li><li><p>Knowledge of MS Office and SAP is preferred.</p></li><li><p>Technical proficiency is essential.</p></li><li><p>Customer handling skills and good communication abilities.</p></li><li><p>Conversant in English and basic Arabic.</p></li><li><p>Product and process knowledge.</p></li><li><p>Culturally sensitive and committed to teamwork.</p></li></ul>
<h2 class="h5">Job description</h2>
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<span><b><span><span>Job overview:</span></span></b><br><span><span>The Visa Communications Specialist oversees the entirety of the administrative process required to issue or amend visas while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.</span></span><br><b><span><span>Job responsibilities:</span></span></b><br><span><span>• Providing clients and professional partners with visa related information in line with organizational timeframes and guidelines </span></span><br><span><span>• Issuing quotes and providing visa related documentation to clients and professional partners </span></span><br><span><span>• Monitoring and updating the CRM system regularly when managing a portfolio of work </span></span><br><span><span>• Accurately analyzing the content of all documentation such as passports, application forms, etc. </span></span><br><span><span>• Responding to all partners’ and clients’ emails and queries on a range of scenarios faced by visa applicants </span></span><br><span><span>• Updating the concerned Client Engagement Managers on Visa Status </span></span><br><span><span>• Escalating all Visa Stamping, Visa Applications, Salary Certificates, Salary Amendments etc. to Visa Processing Specialist for appropriate actions </span></span><br><span><span>• Escalate any Visa query delays or complex Visa problems to the Key User – Visa or Operations Manager for resolution </span></span><br><span><span>• Delivering exceptional levels of customer service, ensuring IFZA’s reputation and integrity is maintained </span></span><br><span><span>• Fostering long lasting business relationship with clients and professional partners </span></span><br><span><span>• Handling complaints and finding optimal solutions to ensure clients’ happiness and retention </span></span><br><span><span>• Operating closely with sales, finance, and licensing departments </span></span><br><span><span>• Performing other job-related duties as assigned by Management</span></span><br><br><span><span></span></span><br></span><br><span>Requirements<span><span>• Full English proficiency is required </span></span><br><span><span>• Additional spoken languages are a plus </span></span><br><span><span>• Intermediate computer literacy is required e.g., MS Office </span></span><br><span><span>• Excellent customer service skills with the ability to communicate effectively on phone calls, emails, and during sporadic face-to-face interactions </span></span><br><span><span>• Strong attention to details </span></span><br><span><span>• Industry knowledge relating to visa processing, amendments, cancellations, and immigration processes is advantageous but not mandatory</span></span><br><span><span>• Tertiary education in Business Administration, Commerce, or other relevant subjects OR equivalent in industry experience </span></span><br><span><span>• Customer Service and Client Relationship Management experience is advantageous</span></span><br><br></span><br><span>Benefits</span><ul><li><span><span><span>International team (over 60 nationalities)</span></span></span><br></li></ul><ul><li><span><span><span>24 working annual leave days</span></span></span><br></li></ul><ul><li><span><span><span>Annual flight home</span></span></span><br></li></ul><ul><li><span><span><span>Life insurance plan</span></span></span><br></li></ul><ul><li><span><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></span></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><p><br></p><p>The Food Trading Manager plays a pivotal role in maximizing trading opportunities across the MENA region for Al-Futtaim's Food Business Unit. This position involves collaborating with key stakeholders in stores and support centers, focusing on strategic implementation of trading initiatives and maintaining high merchandising standards. Key responsibilities include developing trading strategies, coaching retail teams, managing transformation projects, and ensuring a seamless customer experience. The role demands strong leadership and the ability to manage change effectively, fostering relationships with colleagues and stakeholders to achieve operational excellence.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Trading Strategy and Operations</p><p> </p><ul><li>Develop a robust Trading Calendar, Trading MI, and Trading Guidelines to set a clear and uniform cadence for trading the food hall.</li><li>Ensure stores have clear trading guidelines and equip store teams to deliver excellent merchandising standards daily.</li><li>Lead and coach teams to deliver 'Best in Class' standards across all stores and transformation projects.</li><li>Manage multiple live projects with varying timelines, addressing issues and adjusting plans to meet objectives.</li></ul><p> </p><p>Retail and Team Development</p><p> </p><ul><li>Coach and develop retail teams to deliver right first-time implementation and resolve trading issues.</li><li>Engage and guide Regional and Store Managers through transformation projects from concept to post-implementation review.</li><li>Champion retail in the Food BU, ensuring a customer-focused approach in all activities.</li></ul><p> </p><p>Visual Merchandising</p><p> </p><ul><li>Deliver exceptional visual standards for store product launches on the sales floor and backstage.</li><li>Ensure stores meet best in class expectations through effective communication and coaching.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Exceptional leadership and coaching abilities.</li><li>Advanced project management skills with the capability to manage multiple priorities.</li><li>Strong communication and influencing skills to engage with senior stakeholders.</li><li>Sharp commercial acumen with the ability to make informed strategic decisions.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Leadership and store management experience, particularly with leading food retailers.</li><li>Strong visual merchandising skill set with coaching abilities.</li><li>Proven communication skills with the ability to influence and challenge senior stakeholders.</li><li>Robust commercial acumen and decision-making skills to solve problems under pressure.</li></ul><p> </p></div>
In a world of possibilities, pursue one with endless opportunities. Imagine Next!<p> </p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.<p> </p> <p> </p> <p> <u> <b>Job Description:</b> </u> </p> <p>Parsons is looking for an amazingly talented <b>Deputy </b> <b>Practice Lead</b> to join our team! In this role you will get to be a key EMEA regional point of contact and support the discipline lead for the practice area considering both business development and project delivery. The position will be key in the development of execution strategies for new PMC proposals and will bring innovation to Parsons and the market in general. The position will support key clients in the region and make significant public impact as we grow our world class capabilities.</p> <ul> <li>Supports PMC pursuits across EMEA taking Technical Lead role as and when necessary.</li> <li>Participate in strategic pursuit reviews, (red/gold/green) and EPR s as required.</li> <li>Act as SME for PMC pursuits in support of the sectors, helping to develop execution strategies and alternative delivery strategies to Parson s pursuits and to the market in general.</li> <li>Support ongoing development of the Project Management Framework (PMF) for the consistent deployment and implementation of PMC and PMO projects in the EMEA region.</li> <li>Support development of overall PMC Practice and Guidance.</li> <li>Support PM Training and Development Program</li> <li>Support and administer the EMEA PM Community of Practice.</li> <li>Ability to stand in, on rare occasion, for Project Directors for short term assignments (at specific client request):</li> <li>Must be capable of managing a project or program min. value $200m-$500m. </li> <li>Provide input and support for every phase of large projects or programs to ensure on-schedule completion within budget and in accordance with contractual obligations.</li> <li>Prior experience must include significant project management or construction management assignments at the Principal Project Manager level. </li> <li>Relocation to the job site may be required for short-term support.</li> <li>Undertake/ support Strategic reviews of live projects and where necessary support Project recovery initiatives.</li> </ul> <p> </p> <p> <b>What You'll Be Doing:</b> </p> <p>Travel around Europe and the Middle East region is expected in support of project start-ups and permanent relocation within the region may be required upon a designated Program Director major program assignment. This is a high-profile technical leadership position.</p> <p> </p> <p> <b>As Deputy PMC Practice Lead: </b> </p> <p> </p> <p>Key responsibilities of the Deputy Practice Lead will be People, Process and Technology, as well as Project Delivery.</p> <p> </p> <p>People:</p> <ul> <li>Act as a regional point of contact for that technical Practice for both BD and Sectors. Responsible for reputation management and leadership of the Practice Area.</li> <li>Be aware (number and capability) of the staff in region that align with the Practice this includes support an employee matrix mapping.</li> <li>Support regional mobility of high potential staff in the Practice Area.</li> <li>Support the Sectors Leads in developing the strategy and the growth or contraction of that Practice in their Geography.</li> <li>Support all major PMC pursuit developments, red reviews and president reviews as required.</li> <li>Be a technical leader (SME) and mentor where appropriate.</li> <li>Identify the key individual within the Practice to support external interaction for Marketing and Sales/BD.</li> </ul> <p> </p> <p>Process:</p> <ul> <li><br></li></ul><ul> </ul> <p> </p> <p> <b> <u>Experience and Qualifications</u> </b> </p> <p> </p> <p>Minimum 20 Years Project Management experience, working with a major Project Management Consultancy.</p> <p> </p> <p>Experience of PMC, PMO, PMCM and Delivery Partner Organizations.</p> <p> </p> <p>Desirable:</p> <p> </p> <p> Experience of working for International Contractor or Client Organization</p> <p> </p> <p>Held the position of Project Director or Senior Project Manager on major programs across the Middle East and/or internationally.</p> <p> </p> <p>Degree in Engineering or similar subject</p> <p> </p> <p>Membership of Professional Project Management organization</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p> </p> <p> </p> <p>We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY!</p> <p> </p> <p> </p> <p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to<span> </span> <span>https://www.parsons.com/fraudulent-recruitment/</span> .</p>
<h2 class="h5">وصف الوظيفة</h2>
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<p>ملخص الوظيفة:</p><br>يبحث قسم FX والأسعار عن عضو فريق للانضمام إلى الدِسكت وتوفير قيمة فورية لهذا الوحدة الديناميكية مع خبرة في فضاء الأسواق الناشئة، ويفضل في منطقة جنوب الصحراء الأفريقية ومصر. ستتولى الإبلاغ إلى رئيس العملة وتتدرب من قِبل الفريق بأكمله بهدف إدارة التدفق وتحمل مخاطر مقيسة عبر عدة عملات. نبحث عن شخص يمتلك طاقة كبيرة وحماس ومبادرة، يمكنه التعلم أثناء العمل ودعم المبيعات من أجل دعم العمل ككل.<br>يعد مكتب FX & Rates للدول G10 مكتبا متعدد العملات ومتعدد المنتجات يهدف إلى تسهيل تدفق العملاء من أجل نمو امتياز FAB. يتطلب إدارة نشطة لاستغلال هذا التدفق وكذلك لإضافة عائد من خلال وضع محوري للمحفظة بالاتجاه.<br><p>المسؤوليات الأساسية: </p><br><ul><li>إدارة المخاطر ضمن المعلمات المعطاة وبطريقة ربحية</li><li>تسعير الصفقات بعقلية الفوز بالد deals ودعم العمل</li><li>المساهمة في الحفاظ على موقع FAB كصانع سوق رائد في مساحة منطقة الشرق الأوسط وشمال أفريقيا</li><li>إعداد مواد تسويقية والتعاون مع التوزيع</li><li>السفر عند الضرورة</li><li>تغطية ورديات طويلة</li><li>القدرة على التعامل مع تدفقات/مخاطر كبيرة</li><li>الحفاظ على درجة عالية من الانضباط عند التداول</li><li>توليد أفكار تجارية وكتابة تحديثات السوق</li><li><strong>نظراء السوق</strong><ul><li><strong>كم مرة:</strong> يوميًا</li><li><strong>الطريقة:</strong> شفوية، كتابة وبالحضور الشخصي</li><li><strong>الغرض:</strong> تقديم التسعير/السوق لمنتجاتنا وقدراتنا/تنفيذ الصفقات</li></ul></li><li><strong>العملاء الداخليين</strong><ul><li><strong>كم مرة:</strong> بانتظام</li><li><strong>الطريقة:</strong> شفوية، كتابة وبالحضور الشخصي</li><li><strong>الغرض:</strong> تقديم الأسعار/تنفيذ الصفقات/إعطاء تعليق ورؤية حول ظروف السوق</li></ul></li><li><strong>العملاء الخارجيون</strong><ul><li><strong>كم مرة:</strong> على أساس adhoc</li><li><strong>الطريقة:</strong> شفوية، كتابة وبالحضور الشخصي</li><li><strong>الغرض:</strong> تقديم الدعم لمدير العلاقات ICC المعني في تعزيز علاقة العميل</li></ul></li></ul><p>المتطلبات والمؤهلات: </p><br><ul><li><strong>التعليم:</strong> مستوى الدرجة العلمية ويفضل بكالوريوس/ليسانس في المالية/الاقتصاد/العلوم</li><li><strong>الخبرة:</strong> من 3-5 سنوات في الأسواق</li><li>سجل مثبت للعمل ضمن فريق</li><li>سجل مثبت في إدارة المخاطر بفعالية وتقديم أداء مالي مستمر</li><li>مهارات تقنية استثنائية ومعرفة بالمنتجات</li><li>قدرات تحليلية سوقية (فنية وأساسية)</li><li>مهارات عددية ممتازة</li><li>القدرة على العمل بمستوى عالٍ تحت ضغط شديد</li><li>روح الفريق</li><li>ثقة بالنفس</li><li>تركيز تجاري</li><li>مهارات العرض</li><li>خبرة متقدمة في Excel/Excel المتقدمة</li><li>شخصية عددية للغاية</li><li>تحليلية عاليه وقادرة على معالجة كميات كبيرة من المعلومات في وقت مناسب</li><li>إتقان تقني في Excel، عددي وقادرة على بناء ودعم جداول التداول</li><li>القدرة كمعلم كفء</li></ul><br><br> <b>عنّا:</b><br> بنك أول أبوظبي (FAB) هو أكبر بنك في دولة الإمارات وأحد أكبر وأأمن المؤسسات المالية في العالم. نحن نقدم مجموعة شاملة من الخدمات المصرفية الشخصية والخصوصية، بما في ذلك بطاقات الائتمان، المصرفية الإسلامية، الاستثمارات، القروض، والرهون العقارية. التزامنا بالتميز والابتكار يدفعنا لتقديم حلول مالية من الدرجة الأولى لعملائنا.<br> <b>الحياة في FAB:</b><br> العمل في FAB يعني أن تكون جزءًا من فريق من الأفراد الموهوبين والمتحمسين الذين يملكون رؤية مشتركة لدعم طموحات أصحاب المصلحة لدينا لـ"النمو بقوة". نحن نلبي احتياجات عملائنا حول العالم بروح المسؤولية والثقة مدفوعة بخبرة واسعة لا يمكن أن تقدمها إلا مؤسسة عالمية طموحة.<br> <b>تطوير المسار الوظيفي:</b><br> يوفر FAB خيارات وظيفية فريدة وفرصة للابتكار وصياغة حلول للمستقبل، والتعبير عن الذات في ثقافة قائمة على الأداء ستطلق أفضل ما لديك. سواء كنت محترفاً ذو خبرة أو تبدأ مسيرتك، يوفر FAB مجموعة من مبادرات التعلم والتطوير لدعم جميع الموظفين من خلال التدريب وتطوير المهارات.<br> <b>قيمنا:</b><br> في FAB، نضع عملائنا في صلب أنشطتنا، ونعيش قيمنا كل يوم بكل طرق، ونحتفل بالإنجازات، ونمكن بعضنا بعضاً لتقديم حلول رائدة. لدينا خطط مهيكلة لتوظيف وتطوير المواهب الإماراتية لتمكينهم من ترك بصمة في القطاع المالي والمصرفي إقليمياً وعالمياً يعزز عملك وتفانيك.<br> انضم إلى فريقنا وكن جزءًا من رحلة تشكيل مستقبل المصرفية.<br>
<h2 class="h5">وصف الوظيفة</h2>
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<span> </span><p><span><span><span>المساعد العام المدير، كاربوون</span></span></span> <br><span><span>(<span>20542</span></span></span>)</p><br> <p><span>جزء من كيورنر إنترناشونال، الرائدة العالمية في الضيافة الفاخرة، أتلانتس ذا رويال هو أرقى منتجع تجريبي فاخر في العالم.</span></p><br> <p><span>مصمم من قِبل قادة التصميم والعمارة والفن حول العالم، إنه وجهة صُمم فيها كل شيء لتحدي حدود الخيال. يقع على هلال جزيرة النخلة، يضم 760 غرفة، أجنحة فخمة وبنتهاوسات مميزة مع إطلالات بانورامية على البحر وأفق المدينة. سيختبر الضيوف خدمة بلا عيوب، مطاعم حائزة على ميشيهين، وتجارب طهي مع مشاهير، وتجارب صحية غامرة، ولحظات لا تُنسى في كل منعطف.</span></p><br> <p><span>خلف هذا الوجهة الاستثنائية أكثر من 6,000 زميل من 129 جنسية. معًا، نعزز ثقافة حيوية وشاملة حيث يتم رعاية المواهب، وتُعطى الصحة الأولوية، وتزدهر الحياة المهنية حقًا.</span></p><br><p><strong>عن الدور</strong></p><br> <p>بصفتك مساعداً عاماً لمدير كاربوون، ستقوم بمساعدة مدير المطعم العام في الإشراف على سير العمل وكفاءة تشغيل وربحية أنشطة المطعم اليومية. تشمل مسؤولياتك تدريب وتطوير أعضاء الفريق، وتنسيق جداول الموظفين، والتأكد من اتباع وتطبيق المعايير والإجراءات والسياسات التشغيلية للشركة باستمرار. وأخيراً، ستساعد في تقليل تكاليف التشغيل، وزيادة الاحتفاظ بالموظفين، وتقديم خدمة ضيافة مميزة ورضا العملاء بشكل عام.</p><br> <p><strong>المهام والمسؤوليات الأساسية</strong></p><br> <ul>
<li>ضمان حصول كل ضيف على خدمة استثنائية من خلال توفير بيئة صديقة للضيف، بما في ذلك الترحيب بالضيف واعترافه والحفاظ على معايير استثنائية، ومعرفة قوية بالمنتجات وجميع مكونات خدمة الضيف</li>
<li>تعيين وتدريب وتطوير والتواصل مع جميع أعضاء الفريق وضمان اطلاعهم على توقعات الوظيفة، بالإضافة إلى تقييم الأداء بشكل منتظم، بما في ذلك مراجعات الأداء السنوية</li>
<li>تنفيذ والحفاظ على معايير خدمة الضيوف و/أو مواصفات العلامة التجارية وتنمية الأعمال داخل المطعم</li>
<li>مسؤول عن معالجة شكاوى الضيوف وتعليقاتهم واستخدامها لإجراء التحسينات</li>
<li>الحفاظ على جميع معايير الترويج والعرض وتأكيدات العلامة ومراقبة مستويات المخزون</li>
<li>قيادة أعضاء الفريق في مجالات تقديم منتجات جديدة وبرامج ترويجية؛ المساعدة في توجيه تنفيذ هذه العناصر وتوفير التدريب للموظفين وفقاً لذلك</li>
<li>استخدام الخبرة للتحكم الفعّال في الشؤون المالية وإدارة الأفراد والمرافق والتسويق وإعداد الطعام والجودة وعمليات الأعمال العامة</li>
<li>إكمال هندسة القائمة ربع السنوية باتباع SOP واستخدام "أداة هندسة القائمة"</li>
<li>ضمان تسجيل قاعدة بيانات الضيوف والتعليقات وتقييم بطاقة التعليقات وتفضيلاتهم في نظام حجوزات المطعم و"أداة بطاقة تعليقات الضيوف"</li>
<li>إعداد توقعات المبيعات والمصاريف المستقبلية من أجل وضع أهداف ربح واقعية ولكنها طموحة</li>
<li>الحفاظ على مستويات التوظيف من خلال التخطيط الفعّال، ما يضمن التشغيل الفعّال للمطعم وفق سياسات الشركة</li>
<li>إدارة النزاعات وحل المواقف غير المريحة مع الضيوف والعملاء والزملاء والتقارير المباشرة بنجاح</li>
<li>تحديد المشاكل التشغيلية المحتملة أو القائمة واتخاذ مبادرات وتطوير وتنفيذ حلول مناسبة وقياس النتائج</li>
<li>الالتزام بجميع سياسات وإجراءات الشركة والمعايير الصحية والسلامة المقررة</li>
</ul> <p><strong>عن أنت</strong></p><br> <p>سيكون المرشح المثالي لديه خبرة في فندق فاخر، بحد أدنى من 3 إلى 5 سنوات في دور مشابه، ويفضل وجود خبرة دولية سابقة. مهارات القيادة وتركز شديد على خدمة العملاء والقدرة على العمل تحت الضغط، إلى جانب أسلوب إدارة عملي هي جوانب هامة في هذا الدور. تقدم أتلانتس ذا رويال فرصة لا تقبل المنافسة للنمو والتطور في مسار حياتك المهنية ضمن مدينة متطورة باستمرار وتنوع ثقافات.</p><br>
<p><span>نقدم رواتب منافسة معفاة من الضرائب تدفع بالدرهم الإماراتي (AED)، بجانب مجموعة واسعة من المزايا. وتتضمن امتيازات واسعة في الغذاء والشراب، والأسعار المخفضة الحصرية في جميع ممتلكات كيرزنر حول العالم، والتأمين الصحي الشامل (مع تغطية الأسنان)، ورحلات سنوية إلى الوطن، وتأمين على الحياة، وبرنامج حوافز، ومجموعة من مبادرات الرفاه الوظيفي والزمالة للزملاء.</span></p><br> <p><span>مع التركيز القوي على التعلم والتطوير، يتمتع الزملاء في أتلانتس بإمكانية الوصول إلى التدريب على مستوى عالمي، والتنقل المهني، وفرص النمو الداخلي عبر محفظة كيرزنر - مما يجعل هذا بيئة مثالية للأفراد الطموحين الذين يسعون لمهنة طويلة ومجزية في الضيافة الفاخرة. انضم إلى فريق A-Team واكتشف الاستثنائي.</span></p><br>
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Job Description<br><br>Job Description<br><br>Marketing Executive<br><br>This is a full-time role located in Dubai, United Arab Emirates. Marketing Executive develops and implements marketing strategies to promote a company’s products and services. This involves conducting market research, planning and coordinating all types of campaigns (digital and traditional), creating marketing materials, analyzing campaign performance adjusting accordingly to meet the marketing goals and revenue targets. They also manage budgets, collaborate with other teams, and build relationships with external partners like media outlets.<br><br>Key Responsibilities<br><br>Strategy Development: Creating and executing marketing strategies aligned with company goals and revenue targets. Campaign Management: Planning, executing, and managing marketing campaigns across various channels. Hight proficiency in Google Ads management is essential. Branding: Deep understanding of branding guidelines and ensuring strict adherence to them. Content Creation: Writing marketing copy, developing content for the company website and social media accounts (Instagram, Facebook, Linked In, X) and creating promotional materials. Market Research: Conducting research to understand customer needs and market trends. Performance Analysis: Tracking and analyzing campaign performance to identify areas for improvement. Budget Management: Overseeing and managing marketing budgets. Collaboration: Working with Sales and other teams as required to ensure marketing efforts are integrated. Relationship Management: Building and maintaining relationships with media outlets and other external partners. Event Management: Organizing and coordinating promotional events and activities. Social Media Management: Managing social media accounts and campaigns. Reporting: Providing regular reports on campaign performance and key metrics.<br><br>Skills<br><br>Previous Experience: Minimum 1 years of experience on the same role is mandatory. Communication Skills: Excellent written and verbal communication skills are essential for creating marketing materials and presenting strategies. Analytical Skills: The ability to gather and to analyze data identifying trends is crucial for campaign optimization. Organizational and Time Management Skills: Managing multiple projects and deadlines. Creativity: Developing innovative marketing campaigns and unique content. Technical Skills: Familiarity with traditional marketing tools, website design and SEO, social media platforms. Strategic Thinking: Developing and implementing effective marketing strategies.
???????? WE’RE HIRING: COMMERCIAL FINANCE MANAGER ????????United Arab Emirates | Mid-Level / Senior Opportunity???? DRIVE PROFITABILITY. SHAPE STRATEGY. TURN FINANCE INTO BUSINESS IMPACT. Are you a commercially minded finance professional with strong analytical and business-partnering skills? We’re looking for a Commercial Finance Manager to provide financial insight, support strategic decisions, improve profitability, and partner with business leaders across key functions.???? Position: Commercial Finance Manager???? Location: United Arab Emirates???? Department: Finance / Commercial Finance???? Career Level: Mid-Level / Senior???? Work Environment: Corporate / Commercial Finance???? ROLE RESPONSIBILITIES???? Lead budgeting, forecasting, and financial planning activities.???? Analyse revenue, costs, margins, profitability, and commercial performance.???? Develop financial models and business cases to support strategic decisions.???? Provide commercial insights to senior management and business leaders.???? Partner with Sales, Marketing, Operations, and Procurement teams.???? Monitor pricing, revenue performance, cost efficiency, and key financial KPIs.???? Conduct scenario analysis and evaluate potential business opportunities.???? Identify cost-saving and revenue-growth opportunities.???? Prepare management reports, dashboards, and performance reviews.???? Drive improvements in financial processes, reporting, and commercial decision-making.???? QUALIFICATIONS✅ Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field is preferred.✅ 3+ years of experience in commercial finance, FP&A, financial analysis, or a related role preferred.✅ Strong financial modelling, budgeting, and forecasting skills.✅ Advanced Excel and experience with financial reporting tools.✅ Knowledge of Power BI or other business intelligence tools is an advantage.✅ Strong commercial awareness and business acumen.✅ Excellent analytical and problem-solving abilities.✅ Strong communication and stakeholder-management skills.✅ ACCA, CIMA, CPA, CFA, or equivalent qualification is an advantage.???? WHY JOIN US????? Influence important commercial and financial decisions.???? Work closely with senior business leaders.???? Drive profitability, efficiency, and sustainable growth.???? Collaborate with diverse cross-functional teams.???? Develop strong commercial leadership and strategic finance expertise.???????? Build long-term career opportunities within the UAE’s dynamic business environment.???? APPLY NOW!???? Ready to turn financial insight into commercial impact? Join us as a Commercial Finance Manager and help drive smarter decisions, stronger profitability, and sustainable business growth across the UAE. ????????????????????