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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><b>WHAT MAKES US, US </b></b></p><br><p>Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team</p><br><p><b><b>Why this role is important to us:</b></b></p><br><p>The Business Development Representative (BDR) reports to the Managing Director for Middle-East and Africa and works very closely with the sales, pre-sales and marketing teams. Your role would be fundamental, concentrating on the MEA market. This role offers excellent opportunities for career development with a focus on honing skills to transition into a Sales Manager role.</p><br><p>The primary responsibilities of the BDR are to target, build intelligence and engage with key personas in the region with a remit to identify new business opportunities for the sales team. This person will be responsible for interacting and qualifying new prospects, primarily by phone, social media and email but could extend to face to face meetings. The candidate will also monitor government and public sector industries for tenders that are issued.</p><br><p>We desire a cooperative professional who brings vitality to their work and prospers in a creative business landscape. Success of the role will be measured by prospect pipeline development in support of new business.</p><br><p><b><b>What you will be responsible for</b></b><br>To discover and qualify opportunities for the sales team to pursue in target accounts, the BDR:</p><br><ul><li>Effectively initiates communication via the phone, email, social media and interact with relevant stakeholders to deliver SimCorp messages that resonate with the recipient.</li><li>Screens, qualifies and nurtures inbound marketing leads using SimCorp’s sales best practices.</li><li>Follows up on in-bound marketing leads and inquiries resulting from marketing campaigns to discover if there is a sales opportunity by using the BANT criteria (Budget, Authority, Need and Time line).</li><li>Assists with Account Based Marketing for key target accounts to build intelligence, share targeted content with prospect, develop a relationship and uncover opportunities.</li><li>Oversees the invitation process for SimCorp promotional activities, ensuring the attraction and retention of prospective and current client interest.</li><li>Enriches, updates and cleans the CRM system SalesForce. Research new contacts and keep accounts and contact information up to date.</li><li>Logs all interaction in SalesForce and use SalesForce reports to support the work.</li><li>Provides product and solution information to prospective and current customers, keep up-to-date on knowledge of the industry, as well as competitive posture of company.</li></ul><p><b><b>You contribute to the team work by:</b></b></p><br><ul><li>Working closely with the Sales and Marketing team to ensure that a consistent message is communicated to our prospects, customers or business partners.</li><li>Providing feedback on marketing campaigns based on information gathered, to contribute campaign.</li><li>Supporting sales with appointment setting.</li></ul><p><b><b>And to perform at a high level, the ideal candidate is also expected to:</b></b></p><br><ul><li>Learn and effectively utilizes SimCorp selling concepts and techniques.</li><li>Develop and maintain solid knowledge of SimCorp, our product offerings, and solution features/benefits.</li></ul><p><b><b>What we value</b></b></p><br><p>Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.</p><br><ul><li>Have relevant work experience (1-5 years) in a similar position either at a capital markets firm or at a software solutions provider servicing the buy-side or sell-side markets.</li><li>Possess a basic understanding of capital markets, investment operations and portfolio management systems via studies or a first professional experience. A knowledge of SimCorp (or competing) products and services is advantageous.</li><li>Language skills: &nbsp;English &amp; Arabic</li><li>Understand the concept of complex solution selling where a consultancy approach to sales is required.</li><li>Able to make high volume of outreaches to present ideas and concepts that lead to prospect/client engagements.</li><li>Advanced PC skills (Excel, Outlook, Word, PowerPoint).</li></ul><p><b><b>Benefits</b></b></p><br><p>Attractive salaries, bonus schemes, house allowance are essential for any work agreement. However, in SimCorp, we believe we can offer more.</p><br><p>Therefore, in addition to the traditional benefit scheme, we provide an extensive work-life balance and opportunities for professional development: there is never just one route - we offer an individual approach to professional development to support the direction you want to take.</p><br><p><b><b>Next steps</b></b></p><br><p>Applications are continuously assessed, so please send your CV in English as soon as possible. For those keen on exploring opportunities with SimCorp but questioning the alignment with this position, we welcome you to submit your CV for consideration. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you in discovering the right role for you. The approximate time to consider your CV is three weeks.</p><br><p>We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process, we will ask you to provide your feedback, which is highly appreciated</p><br><p><b><b>WHO WE ARE </b></b></p><br><p>For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients</p><br><p><b><b>Please note: Only applications sent through our system will be processed.</b></b></p><br><p><b><b>#Li-hybrid</b></b></p><br> </div>

<p><strong>Job Title: </strong>Customer Service Representative - Female (Indoor)<br><strong>Location:</strong> JAFZA, Jebel Ali, Dubai, UAE<br><strong>Company:</strong> Al Asayel Health and Safety FZE</p><p><strong>Job Overview</strong></p><p>Al Asayel, a leading PPE trading company, is looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring an excellent customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Handle incoming calls, email inquiries, and customer portal communications.</p></li><li><p>Identify and reach out to potential new customers.</p></li><li><p>Provide accurate information about products, orders, and services.</p></li><li><p>Handle customer complaints and escalate complex issues when necessary.</p></li><li><p>Process orders, returns, and exchanges efficiently.</p></li><li><p>Maintain and update customer data in the CRM system.</p></li><li><p>Coordinate with customer service team, logistics, procurement, and accounts departments to ensure smooth order processing and invoicing.</p></li><li><p>Stay up to date with product knowledge to assist customers effectively.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Requirements:</strong></p><ul><li><p>Proven experience as a Customer Care Representative or in a similar role.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Proficiency in MS Office (Excel, Word, Outlook).</p></li><li><p>Experience with ERP/CRM systems (SAP B1 is a plus).</p></li><li><p>Ability to work both independently and collaboratively.</p></li><li><p><strong>Fluency in English is essential.</strong></p></li><li><p><strong>Female candidates are preferred for this role.</strong></p></li></ul><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, or a related field. (Required)</p></li></ul><p><strong>Job Type:</strong> Full-Time<br><strong>Working Hours:</strong><br>Monday to Friday: 9:00 AM – 6:15 PM<br>Saturday: 8:00 AM – 1:00 PM</p><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li><p>CS field: 2 years (Required)</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Career growth opportunities</p></li><li><p>Supportive and professional work environment</p></li><li><p>Employee-friendly company policies</p></li></ul><p>Job Types: Full-time, Permanent</p><p>Education:</p><br><ul><li><p>Bachelor's (Required)</p></li></ul><br><p>Experience:</p><br><ul><li><p>Customer Service: 1 year (Required)</p></li></ul><br><p>Work Location: JAFZA -Dubai UAE</p>

Online Chat Support Representative Job Description:Job Type: Part-Time / Contract (Flexible Hours) Location: 100% Remote Position Overview:We are hiring an entry-level Online Chat Support Representative to assist clients via text and live chat. This non-voice role focuses on handling written inquiries, updating digital records, and supporting daily remote operations. Key Responsibilities:Assist users professionally via live chat and digital messaging. Provide basic service information and account guidance. Maintain accurate records of client interactions. Qualifications:Entry-level role; no specialized experience required. Basic computer skills and good typing/written communication. High attention to detail and strong organizational habits. Fully paid training and onboarding provided from day one. How to Apply:Click [Easy Apply] for immediate consideration.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br><span>Customer Care Representative | MAF LifeStyle | Customer Care</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.</span></li><li><span>Process all customer requests accurately and efficiently. </span></li><li><span>Focus on meeting the customer’s expectations by utilizing all resolution options,</span></li><li><span>Communicate pertinent information to all Contact Center associates. </span></li><li><span>Communicate effectively and efficiently with all company associates and business contacts. </span></li><li><span>Actively participate in regular team meetings and leadership meetings, as required. </span></li><li><span>Promote a keen sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>High School Certificate</span></li><li><span>Retail or sales background</span></li><li><span>English &amp; Arabic speaker</span></li><li><span>Minimum 1 year of experience in Customer services</span></li></ul> <br> </div>

<p>We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.</p> <p>An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.</p> <p>The goal is to help the company grow by bringing in customers and developing business.</p> <p>Responsibilities<br /> Contact potential or existing customers to inform them about a product or service using scripts<br /> Answer questions about products or the company<br /> Ask questions to understand customer requirements and close sales<br /> Direct prospects to the field sales team when needed<br /> Enter and update customer information in the database<br /> Take and process orders in an accurate manner</p> <p>Share your CV on this WhatsApp: +971525577101</p>

<p>We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.</p> <p>An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.</p> <p>The goal is to help the company grow by bringing in customers and developing business.</p> <p>Responsibilities<br /> Contact potential or existing customers to inform them about a product or service using scripts<br /> Answer questions about products or the company<br /> Ask questions to understand customer requirements and close sales<br /> Direct prospects to the field sales team when needed<br /> Enter and update customer information in the database<br /> Take and process orders in an accurate manner</p> <p>Share your CV on this WhatsApp: +971525577101</p>

<p>We are hiring (Financial Services Company) seeking a Field Sales Representative to drive new customer acquisition for our financial services and Value Added Services (VAS), with a primary focus on personal finance and remittance products.</p><p>Key Responsibilities</p><ul><li>Visit worker accommodations and corporate job sites to assist customers with personal finance applications, international money transfers and mobile recharges.</li><li>Identify, prospect and acquire new customers for remittance and personal finance products, including money transfers, bill payments, digital wallets and micro-lending.</li><li>Achieve and exceed monthly and quarterly customer acquisition and revenue targets.</li><li>Build and manage a pipeline of leads through field visits, referrals, community outreach and digital channels.</li><li>Educate customers on the features, pricing and benefits of Kamel Pay’s remittance and financial services.</li><li>Maintain accurate records of leads, conversions and customer information in the CRM system.</li><li>Gather customer and market feedback and share insights with the Product and Marketing teams.</li><li>Explain exchange rates, fees and product benefits to help customers make informed decisions.</li><li>Coordinate with Operations, Customer Support and Technical Support teams to resolve customer queries and complaints.</li></ul>