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Location<br><br>New York<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>Engineering<br><br>Overview Application<br><br>About ARQ<br><br>ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.<br><br>What we're looking for<br><br>As a Backend Engineer, you’ll design, develop, and maintain scalable, secure, and high-performing backend systems that power our innovative products. You’ll collaborate with a talented team to create solutions that drive financial inclusion and transform the way people manage their money.<br><br>What you'll be doing<br><br>The work will focus on greenfield development and improvement of existing systems Projects will include building REST APIs, engineering microservices and evolving a number of systems that our business depends on (e.g. card payments, treasury management, transactions booking, crypto liquidity) Our technology stack is based predominantly on Java 25 on the backend with Postgres database We rely on Spring Boot for quick and quality delivery We have a pragmatic approach to develop our business logic, focusing on clean code, with emphasis on maintainability and fast turnaround with TDD, DDD and continuous integration & delivery<br><br>What you'll need<br><br>Demonstrable experience in Backend development, with fluency in Java Bachelor's Degree (or above) in Computer Science, Mathematics, Physics, or other Engineering / Science disciplines Quick learner with an ambitious and results driven personality, with excellent communication skills (english fluency, verbal and written) Track record of building complex products that millions of people use in hypergrowth startups<br><br>Benefits<br><br>Competitive salary and benefits Stock options, so you own part of what you build Discretionary performance bonus The latest tools and technology A world-class team that will challenge and grow your skills The opportunity to help build the best fintech app in Latin America Office Policy: 3-4 days a week in-office<br><br>About ARQ<br><br>ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.<br><br>What we're looking for<br><br>As a Backend Engineer, you’ll design, develop, and maintain scalable, secure, and high-performing backend systems that power our innovative products. You’ll collaborate with a talented team to create solutions that drive financial inclusion and transform the way people manage their money.<br><br>What you'll be doing<br><br>The work will focus on greenfield development and improvement of existing systems Projects will include building REST APIs, engineering microservices and evolving a number of systems that our business depends on (e.g. card payments, treasury management, transactions booking, crypto liquidity) Our technology stack is based predominantly on Java 25 on the backend with Postgres database We rely on Spring Boot for quick and quality delivery We have a pragmatic approach to develop our business logic, focusing on clean code, with emphasis on maintainability and fast turnaround with TDD, DDD and continuous integration & delivery<br><br>What you'll need<br><br>Demonstrable experience in Backend development, with fluency in Java Bachelor's Degree (or above) in Computer Science, Mathematics, Physics, or other Engineering / Science disciplines Quick learner with an ambitious and results driven personality, with excellent communication skills (english fluency, verbal and written) Track record of building complex products that millions of people use in hypergrowth startups<br><br>Benefits<br><br>Competitive salary and benefits Stock options, so you own part of what you build Discretionary performance bonus The latest tools and technology A world-class team that will challenge and grow your skills The opportunity to help build the best fintech app in Latin America Office Policy: 3-4 days a week in-office<br><br>About ARQ<br><br>ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.<br><br>What we're looking for<br><br>As a Backend Engineer, you’ll design, develop, and maintain scalable, secure, and high-performing backend systems that power our innovative products. You’ll collaborate with a talented team to create solutions that drive financial inclusion and transform the way people manage their money.<br><br>What you'll be doing<br><br>The work will focus on greenfield development and improvement of existing systems Projects will include building REST APIs, engineering microservices and evolving a number of systems that our business depends on (e.g. card payments, treasury management, transactions booking, crypto liquidity) Our technology stack is based predominantly on Java 25 on the backend with Postgres database We rely on Spring Boot for quick and quality delivery We have a pragmatic approach to develop our business logic, focusing on clean code, with emphasis on maintainability and fast turnaround with TDD, DDD and continuous integration & delivery<br><br>What you'll need<br><br>Demonstrable experience in Backend development, with fluency in Java Bachelor's Degree (or above) in Computer Science, Mathematics, Physics, or other Engineering / Science disciplines Quick learner with an ambitious and results driven personality, with excellent communication skills (english fluency, verbal and written) Track record of building complex products that millions of people use in hypergrowth startups<br><br>Benefits<br><br>Competitive salary and benefits Stock options, so you own part of what you build Discretionary performance bonus The latest tools and technology A world-class team that will challenge and grow your skills The opportunity to help build the best fintech app in Latin America Office Policy: 3-4 days a week in-office

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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead the design and execution of comprehensive test strategies and plans for complex software systems, ensuring alignment with business objectives.</li><li>Develop and maintain advanced automated test frameworks using cutting-edge tools and scripting languages to accelerate testing cycles.</li><li>Conduct in-depth root cause analysis of defects, collaborating with development teams to implement robust solutions and prevent recurrence.</li><li>Mentor junior QA engineers, fostering a culture of continuous learning and knowledge sharing within the team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Engineering, or a related field; Master's preferred.</p></li><li><p>Minimum of 15 years of progressive experience in software quality assurance and control.</p></li><li><p>Proven expertise in various testing methodologies (Agile, Waterfall) and tools (Selenium, Appium, JMeter, Postman).</p></li><li><p>Strong understanding of SDLC, STLC, and defect management processes.</p></li></ul><br><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in Pipeline / Oil &amp; Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p><strong>Age Criteria:</strong></p><ul><li><p>Maximum age limit is 49 years</p></li><li><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience</p></li></ul><p><strong>Managerial and SR. Positions:</strong></p><ul><li><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory</p><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure thoughtfully connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. We are looking for a Senior Project Engineer, who is responsible to independently handling the Modification, Extension, Maintenance and Spare parts orders of Siemens make MV and LV Switchgears. Having sound technical knowledge of Siemens MV Switchgears (both GIS and AIS) and LV Switchgears. Well versed in Project Management processes starting from Sales handover until project completion. Aware of Project opening and clarifications, Communication, Organizing, Planning, Executing, Monitoring &amp; Controlling the project activities. Having 10 yrs of experience in handling similar projects. Join our Smart Infrastructure as the Senior Project Engineer – MV &amp; LV Switchgear and Protection Systems and help us re-imagine the world by finding solutions and making the world a more inquisitive place for tomorrow. You‘ll make a difference by • Assisting Project Manager in managing Switchgear projects within the time, budget and quality requirements. • Must have sound technical knowledge of Siemens make Medium Voltage Switchgears (both AIS &amp; GIS) and their Protection Systems. especially in the Utility substations and Oil and Gas industries. • Project Planning: Taking over project from Sales team, make clarifications and perform overall project planning including preparing Project Overview, Resource allocation plan, Procurement plan, Revenue generation plan and overall Project time schedule. • Procurement and Subcontracting: Release Purchase Orders and Subcontracts after taking inputs from Engineering and Procurement teams. Make regular follow-ups with vendors and suppliers for their deliverables until project completion. • Project Monitoring and Controlling: Analyze and continuously monitor project plan fulfilment with regard to technical and commercial aspects of the project. Prepare Project Progress Measurement sheets, conduct weekly review meetings. Assist Project manager in monitoring cash-flow and revenue generation planning and activate appropriate escalation procedures. • Project Reporting: Assess and document project status and perform project internal and external reporting in line with Company and Customer guidelines. • Risk Management: Carry out risks assessment of the project from Sales handover phase until project completion, identify risks and prepare mitigation action plan. Continuously monitor the risk-influencing factors and take appropriate measures. • Contracts &amp; Claim Management: Assist Project and Procurement Manager in Identifying early deviations and changes in project. Send timely change notifications to Customer and suppliers. Assist Project Manager in preparing Change orders and Time extension Claims. • Stakeholder Management &amp; Customer relations: Assist Project Manager in developing stakeholder management plan and engage all parties accordingly. Inform project status to customer, internal management, project team and other interested parties (Stakeholders) on a regular basis. Develop strategies to continue and/ or reinforce engagements to the customer. Gather actively opinions as well as suggestions from the customer and the additional interested parties (Stakeholder) and develop/ facilitate/ support an open, professional relation to the customer and to additional stakeholders. Perform customer satisfaction feedback survey at the end of the project. • Project Closeout: Manage the Project completion/ close out and the acceptance of delivery units and services incl. validation and verification and organize the finalized handover to the customer and involved parties. Conduct Lesson Learned Workshop for the project and record and circulate the results. Your success is grounded in • Bachelor’s Degree in Electrical Engineering • Minimum 10 years of Site Testing and Commissioning experience on Siemens make Medium Voltage Air and Gas insulated Switchgears (GIS) and protection system in Utility substations and oil and Gas Industry. Advance knowledge and experience of handling Service Level Agreements (SLA) and maintenance / retrofitting projects as project manager. • Expert knowledge of Medium and Low voltage Switchgears and protection systems • PMP or IPMA certification is a plus • Experience in turn-key projects with direct interface to the customer/ public authorities/ subcontractor Additional Skills: • Problem solving skills • Excellent communication skills • Team Player • Negotiation skills • Leadership • Initiative • Result driven We offer you • 2 to 3 days of remote working per week, as a global standard. • Diverse and inclusive culture. • An environment where everyone can bring their whole self and feel a sense of belonging. • the foundation to develop personally and expertly. • Great variety of learning &amp; development opportunities Create a better #TomorrowWithUs! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and forward-thinking company, hit apply!. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Please note: Only complete applications can be considered in the selection process. #UAEJobs</span> </div>

Job Responsibilities Develop and maintain cloud-based BIM data processing solutions using Autodesk Platform Services (APS). Build workflows leveraging Data Management API and Model Derivative API to ingest, translate, and extract data from Revit models. Design and develop automated pipelines for extracting element properties, parameters, metadata, and geometry from BIM models. Structure and transform BIM data into scalable analytical formats such as JSON, SQL, and Parquet. Develop reliable asynchronous processing workflows, including job orchestration, webhooks, retry mechanisms, and error handling. Process and analyze large-scale Revit and IFC models while ensuring performance, scalability, and data integrity. Develop solutions for BIM model federation, data aggregation, and cross-discipline analysis. Validate extracted model data through reconciliation, schema validation, and quality assurance processes. Collaborate with product, engineering, and BIM stakeholders to define data requirements and deliver scalable solutions. Maintain source control, testing, and deployment best practices throughout the software development lifecycle.<br><br>Required Technologies & Skills Autodesk Platform Services (APS) / Autodesk Forge Model Derivative APIData Management APIPython IFC (Industry Foundation Classes) Git SQL, JSON, or Parquet Experience working with Revit as a BIM data source Experience building and consuming REST APIsUnderstanding of cloud-based and asynchronous processing architecture<br>s<br>Strongly Preferred Ifc Open Shell or x BIMtrimesh, shapely, or similar geometry-processing libraries APS Viewer / Forge Viewer C# / . NETRevit APIDesign Automation APIDuck DBDocker Kubernetes Celery or similar task queue frameworks Navisworks, ACC Model Coordination, or Speckle experien<br>ce<br>We are particularly interested in hearing from candidates based in the UK, Ireland, Europe, Georgia, and surrounding regions, as these locations align well with the needs of the project and te<br>am.

Client -- UTH <br><br>The position is on the payroll of client direct <br><br>Experience:7+ years<br><br>Location : Abu Dhabi Salary : AED 17,000/<br><br>UAE Based Preferred<br><br>Any nationality will do, but Arab nationals are preferred.<br><br>We have an urgent requirement for Senior Presales Engineer – Data Centers & Electro-Mechanical Solutions is required for one of our client in Abu Dhabi, UAE <br><br>Lead technical solution design, bid management, and customer engagement for data center and mission-critical infrastructure projects.--Must Focus on end-to-end electro-mechanical solutions: power, cooling, electrical systems, and modernization programs.--Must Act as the technical authority in solution architecture, proposals, and tender responses.--Must Position Summary We are seeking an experienced Senior Presales Engineer to lead technical solution design, bid management, and customer engagements for Data Center and Mission-Critical Infrastructure projects. The role will be responsible for developing end-to-end electro-mechanical solutions covering power, cooling, electrical systems, critical facilities infrastructure, and data center modernization programs. The successful candidate will work closely with sales teams, customers, consultants, and technology partners to develop competitive technical proposals, solution architectures, commercial sizing, and tender responses for enterprise, government, and hyperscale data center opportunities. Key Responsibilities Solution Design & Architecture<br><br>Design end-to-end Data Center infrastructure solutions. Develop conceptual, high-level, and detailed designs for critical facilities. Prepare power and cooling architecture for Tier III and Tier IV Data Centers. Define electrical infrastructure including:MV systems LV systems UPS systems Generators ATS/STSPDUsBusbar systems Grounding and lightning protection Design mechanical infrastructure including:Chillers CRAH Units CRAC Units In-row cooling Containment systems BMS integration<br>Presales Activities<br><br>Engage customers during solution discovery workshops. Analyze customer requirements and RFPs. Prepare technical proposals and compliance matrices. Create Bills of Quantities (BOQs). Develop solution presentations and executive summaries. Lead technical discussions with customers, consultants, and stakeholders. Present solution architectures to technical and executive audiences. Support proof-of-concept and design review activities.<br><br>Tender & Bid Management<br><br>Review and analyze RFP/RFQ requirements. Prepare technical compliance responses. Coordinate with OEMs and partners for solution sizing and pricing. Participate in bid strategy and win-plan development. Identify technical risks and mitigation approaches. Support commercial and contractual clarification processes.<br><br>Data Center Consulting<br><br>Conduct site assessments and infrastructure audits. Develop migration and modernization strategies. Perform capacity and growth planning. Assess existing power and cooling infrastructure. Support data center consolidation and expansion projects.<br><br>Technical Knowledge Requirements Electrical Infrastructure<br><br>Medium Voltage (MV) Low Voltage (LV) UPS Systems Diesel Generators Switchgear ATS/STSPDU & RPPEarthing & Lightning Protection Power Quality<br><br>Mechanical Infrastructure<br><br>Chilled Water Systems Precision Cooling Heat Rejection Systems Containment Solutions HVAC Systems Building Management Systems<br><br>Data Center Standards<br><br>Uptime Institute Tier Standards ANSI/TIA-942BICSI 002NFPAASHRAEIEC Standards<br><br>Critical Infrastructure Technologies<br><br>DCIM Platforms Monitoring & Observability Solutions Energy Management Systems Sustainability & Green Data Center Concepts<br><br>Preferred Qualifications<br><br>Bachelor Degree in Electrical Engineering, Mechanical Engineering, or Electro-Mechanical Engineering.7-15 years of experience in Data Center, Critical Facilities, or Electro-Mechanical projects. Experience in UAE Data Center projects preferred. Experience preparing technical proposals and large RFP responses. Knowledge of authority regulations and approvals.<br><br>Preferred Certifications<br><br>CDCPCDCSUptime ATSUptime AOSATDPMPLEED (preferred) MIET (preferred)<br><br>Skills: presales,electro-mechanical,data center

Client -- UTH <br><br>The position is on the payroll of client direct <br><br>Experience:7+ years<br><br>Location : Abu Dhabi Salary : AED 17,000/<br><br>UAE Based Preferred<br><br>Any nationality will do, but Arab nationals are preferred.<br><br>We have an urgent requirement for Senior Presales Engineer – Data Centers & Electro-Mechanical Solutions is required for one of our client in Abu Dhabi, UAE <br><br>Lead technical solution design, bid management, and customer engagement for data center and mission-critical infrastructure projects.--Must Focus on end-to-end electro-mechanical solutions: power, cooling, electrical systems, and modernization programs.--Must Act as the technical authority in solution architecture, proposals, and tender responses.--Must Position Summary We are seeking an experienced Senior Presales Engineer to lead technical solution design, bid management, and customer engagements for Data Center and Mission-Critical Infrastructure projects. The role will be responsible for developing end-to-end electro-mechanical solutions covering power, cooling, electrical systems, critical facilities infrastructure, and data center modernization programs. The successful candidate will work closely with sales teams, customers, consultants, and technology partners to develop competitive technical proposals, solution architectures, commercial sizing, and tender responses for enterprise, government, and hyperscale data center opportunities. Key Responsibilities Solution Design & Architecture<br><br>Design end-to-end Data Center infrastructure solutions. Develop conceptual, high-level, and detailed designs for critical facilities. Prepare power and cooling architecture for Tier III and Tier IV Data Centers. Define electrical infrastructure including:MV systems LV systems UPS systems Generators ATS/STSPDUsBusbar systems Grounding and lightning protection Design mechanical infrastructure including:Chillers CRAH Units CRAC Units In-row cooling Containment systems BMS integration<br>Presales Activities<br><br>Engage customers during solution discovery workshops. Analyze customer requirements and RFPs. Prepare technical proposals and compliance matrices. Create Bills of Quantities (BOQs). Develop solution presentations and executive summaries. Lead technical discussions with customers, consultants, and stakeholders. Present solution architectures to technical and executive audiences. Support proof-of-concept and design review activities.<br><br>Tender & Bid Management<br><br>Review and analyze RFP/RFQ requirements. Prepare technical compliance responses. Coordinate with OEMs and partners for solution sizing and pricing. Participate in bid strategy and win-plan development. Identify technical risks and mitigation approaches. Support commercial and contractual clarification processes.<br><br>Data Center Consulting<br><br>Conduct site assessments and infrastructure audits. Develop migration and modernization strategies. Perform capacity and growth planning. Assess existing power and cooling infrastructure. Support data center consolidation and expansion projects.<br><br>Technical Knowledge Requirements Electrical Infrastructure<br><br>Medium Voltage (MV) Low Voltage (LV) UPS Systems Diesel Generators Switchgear ATS/STSPDU & RPPEarthing & Lightning Protection Power Quality<br><br>Mechanical Infrastructure<br><br>Chilled Water Systems Precision Cooling Heat Rejection Systems Containment Solutions HVAC Systems Building Management Systems<br><br>Data Center Standards<br><br>Uptime Institute Tier Standards ANSI/TIA-942BICSI 002NFPAASHRAEIEC Standards<br><br>Critical Infrastructure Technologies<br><br>DCIM Platforms Monitoring & Observability Solutions Energy Management Systems Sustainability & Green Data Center Concepts<br><br>Preferred Qualifications<br><br>Bachelor Degree in Electrical Engineering, Mechanical Engineering, or Electro-Mechanical Engineering.7-15 years of experience in Data Center, Critical Facilities, or Electro-Mechanical projects. Experience in UAE Data Center projects preferred. Experience preparing technical proposals and large RFP responses. Knowledge of authority regulations and approvals.<br><br>Preferred Certifications<br><br>CDCPCDCSUptime ATSUptime AOSATDPMPLEED (preferred) MIET (preferred)<br><br>Skills: presales,electro-mechanical,data center

Key Responsibilities Assist senior engineers with engineering and project-related activities. Support design reviews, technical documentation, and report preparation. Participate in site visits, inspections, and project coordination. Monitor project progress and maintain engineering records. Assist in troubleshooting technical issues and implementing solutions. Ensure compliance with company procedures, quality standards, and safety regulations. Coordinate with internal teams, contractors, and suppliers as required. Prepare presentations, drawings, and technical reports. Learn and apply engineering standards, codes, and best practices. Qualifications Bachelor's Degree in Mechanical, Civil, Electrical, Electronics, Industrial, or Chemical Engineering. Fresh graduates or candidates with up to 1 year of experience. Strong academic record and willingness to learn.

Key Responsibilities Assist senior engineers with engineering and project-related activities. Support design reviews, technical documentation, and report preparation. Participate in site visits, inspections, and project coordination. Monitor project progress and maintain engineering records. Assist in troubleshooting technical issues and implementing solutions. Ensure compliance with company procedures, quality standards, and safety regulations. Coordinate with internal teams, contractors, and suppliers as required. Prepare presentations, drawings, and technical reports. Learn and apply engineering standards, codes, and best practices. Qualifications Bachelor's Degree in Mechanical, Civil, Electrical, Electronics, Industrial, or Chemical Engineering. Fresh graduates or candidates with up to 1 year of experience. Strong academic record and willingness to learn.

The toughest tickets do not require another person following a script. They require someone capable of stepping into unclear situations, misconfigured systems, conflicting evidence, upset customers, and AI-produced false leads—then determining what is genuinely broken. This position is designed for the support engineer drawn to the unresolved problem: reproducing the error, examining logs, tracking API behavior, analyzing JSON payloads, distinguishing a 401 from a 404 from a 429, and leveraging AI rigorously without accepting its output uncritically.<br><br>Most support organizations continue to rely on ticket queues, templated responses, hand-offs, and documented issue repositories. We are constructing a different model. Standard support is progressively managed by AI and L1 processes, meaning human expertise is allocated to the hardest challenges. AI is not replacing you in this role. It is the instrument you control, validate, test, and confirm.<br><br>This position is not about copying AI-generated replies, making rapid guesses, awaiting direction, or escalating the instant an issue becomes unfamiliar. It is not suited for someone who masters one product and stalls when the following ticket involves a different technology. It is about delivering the correct answer in the minimum number of customer interactions the situation permits: reproducing before proposing solutions, investigating across tickets, Slack threads, knowledge bases, logs, configurations, and actual artifacts before escalating, and composing customer communications clear enough to defuse tension. The technical foundation is assumed: REST APIs, JSON, HTTP status codes, command line, and logs. That establishes your baseline. Sound judgment amid uncertainty is what makes you effective.<br><br>In this position, your responsibility is to retain ownership of the issue until resolution or clean escalation, with diagnostic logic valuable enough for the subsequent agent and the next AI process. You will find this role rewarding if the ticket that defies logic is the one you prefer. You will find it unsuitable if you require a single product, a single playbook, and external assistance to proceed. If that type of challenge energizes you, please apply.<br><br>What You Will Be Doing<br><br>AI-Augmented Customer Resolutions: Unclear, escalated tickets resolved through deep, direct troubleshooting combined with AI that you guide, anchor in verified documentation, and validate.<br><br>What You Won’t Be Doing<br><br>Spending two full months on onboarding; you will be required to learn multiple products within the first month (we recognize this is demanding) Depending on your managers for assistance; if you are not skilled at removing your own blockers, you will probably find this role difficult<br><br>Technical Support Engineer Key Responsibilities<br><br>Combine technical human judgment and AI tools to provide superior customer support, concentrating on complicated issues that AI cannot yet independently resolve<br><br>Basic Requirements<br><br>2+ years in a technical, hands-on position such as technical support, customer support engineering, software engineering, QA, or sysadmin/Dev Ops. The job title does not need to include "support."Comfortable constructing and reading REST API calls and JSON, understanding HTTP status codes (such as 401 vs 404 and 429 vs 403), and operating in a command line (CLI) and logs. Practical experience applying generative AI tools (such as Chat GPT or Claude) in your regular technical work. Professional fluency in English, both written and spoken. Able to work full-time from 1:00 PM – 10:00 PM UTC (8:00 AM – 5:00 PM US Eastern)<br><br>Nice-to-have Requirements<br><br>Experience supporting technical or business customers on enterprise software or B2B Saa S, not only internal IT. API troubleshooting using tools like Postman or curl. A history of troubleshooting across multiple unrelated products or technology stacks, not just one. Developer-level depth: you can read code or trace an API call when the situation requires it.<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-3330-AE-COUNTRY-Technical Suppo.001<br><br>Skills: Troubleshooting, Technical Support, Networking, Windows, Windows Server, Internet Protocol Suite (TCP/IP), Computer Hardware, Operating Systems, Servers

Description<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.<br><br>You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.<br><br>Key job responsibilities<br><br>Safety<br><br> Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. Adhere to all DC safety protocols during red zone (RZ) and floor operations. Support safety inspections and maintain site compliance standards.<br><br>Data Center Operations (DCO)<br><br> Diagnose hardware and network problems followed by physical repairs. Troubleshoot events within internal Service Level Agreements (SLAs). Perform root cause analysis of equipment failures. Manual handling and lifting of equipment up to 18 kg may be required (weight limits in accordance with regulations). Ability to work at heights as required by operational tasks. Perform a variety of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties. Troubleshoot hardware issues using SOPs and available documentation; escalate when actions deviate from established procedures.<br><br>Scope & Decision-Making<br><br> Operate across one or more process paths within the DCO team, applying knowledge to determine the correct task or procedure — including slight deviations — to achieve desired outcomes. Work is reviewed daily by supervision.<br><br>Communication & Collaboration<br><br> Communicate clearly via tickets, SIMs, task tracking entries, and write-ups. Participate effectively in team meetings and present work to leaders.<br><br>Impact & Process Improvement<br><br> Deliver work that impacts team metrics including ticket resolution, decom throughput, and safety compliance. Take action to improve operational excellence within DCO workflows.<br><br>Shift & On-Call<br><br> Must be able to support shift-based schedules including nights, weekends, and on-call rotations as required by operational needs.<br><br>About The Team<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br>Basic Qualifications<br><br> Experience with computer hardware troubleshooting and repair Experience in computer networking High school or equivalent diploma Speak, write and speak fluently in English<br><br>Preferred Qualifications<br><br> Bachelor's degree in IT, computer science or equivalent Experience in a data center or other critical environment Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Basic knowledge of Linux and experience with network protocols<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC<br><br>Job ID: A10439901

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Profile &amp; Description: &nbsp; Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future. We are a team of over 20,000 experts working across the world in more than 50 countries. We are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.&nbsp; Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant . &nbsp; &nbsp; About the role: The Principal IT/OT &amp; Cybersecurity Engineer will lead the design, implementation, and assurance of secure IT and Operational Technology (OT) systems. This role is critical to ensuring cybersecurity compliance, system integration, and uninterrupted operations. The position requires strong expertise in infrastructure security, industrial control systems (ICS), and coordination with multi-disciplinary construction and MEP teams. &nbsp; Key responsibilities and duties are listed, but not limited to, the below: Cybersecurity Strategy &amp; Compliance Develop and implement IT/OT cybersecurity strategy aligned with RTA, UAE NESA, and international standards (e.g., ISO 27001, IEC 62443). Conduct risk assessments, threat modelling, and security audits for construction and operational environments. Ensure all systems meet compliance requirements for critical infrastructure and public transport systems. &nbsp; IT/OT Systems Design &amp; Integration Oversee the design, installation, and integration of IT and OT systems, including: SCADA/BMS systems Access control &amp; CCTV Network and communication systems Ensure secure integration between building systems (MEP, curtain wall systems, utilities) and metro operational systems. Work closely with contractors and vendors to ensure cybersecurity-by-design principles. &nbsp; Operational Environment Security Implement cybersecurity controls for a live metro station environment minimizing disruption to ongoing operations. Develop procedures for secure construction activities near critical infrastructure. Monitor network and OT systems for vulnerabilities, threats, and incidents. &nbsp; Risk Management &amp; Incident Response Identify and mitigate risks related to IT/OT systems during demolition and construction phases. Lead incident response planning and execution in case of cybersecurity events. Conduct penetration testing, vulnerability assessments, and remediation activities. &nbsp; Stakeholder Coordination Liaise with RTA authorities, project consultants, contractors, and system integrators. Provide technical guidance to project teams on cybersecurity standards and best practices. Coordinate with MEP, civil, and infrastructure teams to ensure secure system installation. &nbsp; Documentation &amp; Reporting Prepare cybersecurity plans, policies, and procedures. Maintain documentation for system designs, risk assessments, and compliance reporting. Provide regular updates to senior management on cybersecurity posture. &nbsp; &nbsp; Support continuous improvement and digital ways of working, sharing knowledge and lessons learned. Demonstrate safe, ethical and inclusive behaviours aligned to Mott MacDonald values. &nbsp; &nbsp; &nbsp; Your benefits and rewards: Our benefits vary by country and are subject to eligibility and local policy: Rewards and bonuses: we are owned by our people (no external investors) and through our employee ownership model success is shared through annual bonus opportunities and longer-term participation as your career grows (subject to local plan, eligibility and business performance) Medical insurance and life insurance as per local plan (standard and enhanced coverage may vary by country and policy). Annual leave in line with local policy (competitive within the market). Maternity leave above and beyond local provisions and paternity leave provisions where applicable Professional membership/ institution subscription support Learning and career development through project variety, technical networks and structured development opportunities. An inclusive culture: we’re committed to equality, diversity and inclusion, and creating a workplace where everyone feels valued and supported. &nbsp; &nbsp; </p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>· Develop and design comprehensive Life Safety systems interface with all 3rd party equipment as per code requirement</p><p>· Hands on Experience in preparing LUX level, Heat Dissipation, SPL, Voltage drop and all similar calculations for FLS systems</p><p>· Attend technical and coordination meetings with consultants and contractors to resolve design issues.</p><p>· Review engineering drawings and ensure that all necessary approvals for systems are obtained in a timely manner.</p><p>· Design systems in accordance with project specifications and requirements, while managing NFPA/Civil Defense and client technical reviews to ensure compliance with technical and constructability standards.</p><p>· Work collaboratively with multidisciplinary teams including architects, engineers, and contractors to facilitate seamless project execution.</p><p>· Implement quality assurance and control procedures to guarantee that the delivered systems align with design intent and meet client expectations.</p><p>· Should be able to supervise assigned 2D &amp; 3D Drafting team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience: </strong>Minimum 8 Years</p><p><strong>Work Location:</strong> Site Office, Abu Dhabi</p><p><strong>Education:</strong> Degree in Electrical or Electronics or Equivalent</p><p><strong>System Expertise:</strong> Fire Alarm, Voice Evacuation, Central Battery System, Smoke Detection System</p><p><strong>Preferred:</strong> Good Knowledge in NFPA, UAE Civil Defense Regulations.</p><p></p></section>

L3 IT Security Engineer _M365 Location: Dubai<br>Job Overview <br>We are seeking an experienced L3 M365 Security Engineer to serve as our top-tier technical Implementation and escalation point for all cloud security issues. In this role, you will diagnose and resolve complex, systemic infrastructure failures, respond to advanced persistent threats, and continuously optimize security policies across the Microsoft 365 environment. You will bridge the gap between day-to-day operations and high-level cloud architecture.<br>Key Responsibilities • Advanced Incident Escalation: Act as the final escalation point for L1/L2 teams, resolving deep technical issues within Microsoft Entra ID, conditional access routing, and complex authentication flows.• Threat Hunting & Forensics: Lead deep-dive forensic investigations using Advanced Hunting KQL (Kusto Query Language) queries in Microsoft Defender XDR to hunt for hidden threats and lateral movement.• Complex Policy Troubleshooting: Resolve broken Data Loss Prevention (DLP) rules, misconfigured information protection labels, and synchronization failures within Microsoft Purview.• Automation & Scripting: Develop, test, and deploy Microsoft Graph API scripts and advanced Power Shell modules to automate incident remediation and policy enforcement.• Architecture & Change Management: Review proposed changes from cloud architects, assess their impact on operations, and execute high-risk production updates with minimal business disruption.• Incident Response: Investigate security alerts, perform root cause analysis, and execute remediation actions in coordination with the wider IT/Security Operations Center (SOC) team• Device & Endpoint Management: Configure and enforce security policies on mobile and desktop devices via Microsoft Intune• Auditing & Governance: Conduct regular security assessments, maintain compliance with regulatory standards (e.g., ISO 27001, GDPR), and review audit logs• Mentorship & Knowledge Transfer: Conduct regular technical training sessions for L1/L2 engineering staff and author definitive Standard Operating Procedures (SOPs).<br>Qualifications & Requirements • Experience: 5+ years of dedicated enterprise IT support experience, with at least 3 years explicitly operating as a Tier 3 engineer in an M365 environment.• KQL Mastery: Proven hands-on capability writing complex Kusto Query Language queries to investigate security event logs.• Advanced Infrastructure Knowledge: Deep understanding of hybrid identity management (Entra Connect), modern authentication protocols (SAML, OAuth, OIDC), and routing concepts.<br><br>Certifications• Microsoft Certified: Cybersecurity Architect Expert (SC100) or Microsoft Certified: Security Operations Analyst Associate (SC-200).<br>• Soft Skills: Exceptional logical reasoning, crisis management skills during active security incidents, and clear communication under high-pressure scenarios.

Jordan + 4 more<br><br>AI & Automation Engineers<br><br>Organization<br><br>Connecting Research to Development<br><br>Posted 28 Jul 2026 Closing date 20 Aug 2026<br><br>Something is being built at CRD. We invite you to build its engine.<br><br>EXPERIENCE: A track record of pipelines and automations running in production: Power Automate, n8n, Python, or the tool that fits. Practical application of LLMs to real workflows: quality assurance, document generation, analysis.<br><br>SKILLS: The ability to carry a loosely defined problem to a working, documented, reproducible system. Familiarity with survey data (Kobo/ODK) or the health and development sector is welcome, though not required.<br><br>CHARACTER<br><br>We Look For Builders Who<br><br>— Ship working systems, and improve them in motion<br><br>— Document with care, for those who come after<br><br>— Offer honest counsel, even when it is unwelcome<br><br>— Find more satisfaction in a running pipeline than a polished slide<br><br>THE ENGAGEMENT<br><br>Remote engagement, part-time, retainer, or consultancy, structured around delivery rather than hours.<br><br>How to apply<br><br>CV, one working system you have built (link or description), and a 300-word reflection: a<br><br>challenge you recognized before others did, and how you addressed it.<br><br>EMAIL to be sent to recruitment@crdconsultancy.org — Subject: AI<br><br> Your Name<br><br>Job details<br><br>Countries<br><br>Jordan Lebanon Syrian Arab Republic United Arab Emirates Yemen<br><br>Source<br><br>Connecting Research to Development<br><br>Type<br><br>Job<br><br>Career category<br><br>Information and Communications Technology<br><br>Years of experience<br><br>5-9 years<br><br>Share<br><br> Share this on Facebook Share this on X Post this on Linked In

Jordan + 4 more<br><br>AI & Automation Engineers<br><br>Organization<br><br>Connecting Research to Development<br><br>Posted 28 Jul 2026 Closing date 20 Aug 2026<br><br>Something is being built at CRD. We invite you to build its engine.<br><br>EXPERIENCE: A track record of pipelines and automations running in production: Power Automate, n8n, Python, or the tool that fits. Practical application of LLMs to real workflows: quality assurance, document generation, analysis.<br><br>SKILLS: The ability to carry a loosely defined problem to a working, documented, reproducible system. Familiarity with survey data (Kobo/ODK) or the health and development sector is welcome, though not required.<br><br>CHARACTER<br><br>We Look For Builders Who<br><br>— Ship working systems, and improve them in motion<br><br>— Document with care, for those who come after<br><br>— Offer honest counsel, even when it is unwelcome<br><br>— Find more satisfaction in a running pipeline than a polished slide<br><br>THE ENGAGEMENT<br><br>Remote engagement, part-time, retainer, or consultancy, structured around delivery rather than hours.<br><br>How to apply<br><br>CV, one working system you have built (link or description), and a 300-word reflection: a<br><br>challenge you recognized before others did, and how you addressed it.<br><br>EMAIL to be sent to recruitment@crdconsultancy.org — Subject: AI<br><br> Your Name<br><br>Job details<br><br>Countries<br><br>Jordan Lebanon Syrian Arab Republic United Arab Emirates Yemen<br><br>Source<br><br>Connecting Research to Development<br><br>Type<br><br>Job<br><br>Career category<br><br>Information and Communications Technology<br><br>Years of experience<br><br>5-9 years<br><br>Share<br><br> Share this on Facebook Share this on X Post this on Linked In

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Architect and oversee the development of scalable and robust AI/ML systems, ensuring alignment with business objectives.</li><li>Lead and mentor a team of AI Engineers, fostering a collaborative and high-performing environment.</li><li>Define and implement AI strategy, identifying opportunities for innovation and competitive advantage.</li><li>Drive the end-to-end lifecycle of AI models, from data preprocessing and feature engineering to deployment and monitoring.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong hands-on engineering experience in banking, fintech, or regulated digital environments</p></li><li><p>Experience using AI-assisted engineering tools such as Claude Code, Codex, GitHub Copilot, or similar tools</p></li><li><p>Ability to use AI tools for rapid prototyping, code generation, refactoring, test creation, documentation, and code reviews</p></li><li><p>Strong experience with TypeScript, React, and Node.js</p></li><li><p>Experience building responsive web applications, reusable UI components, API-driven journeys, and progressive web applications</p></li><li><p>Native mobile capability using Swift for iOS and Kotlin for Android</p></li><li><p>Flutter experience is a plus for cross-platform journeys, prototypes, or internal applications</p></li><li><p>Ability to work across frontend, backend services, APIs, authentication, validation, error handling, performance, observability, and release readiness</p></li><li><p>Understanding of secure coding, accessibility, automated testing, CI/CD, design-system adoption, and production-quality engineering for regulated financial services</p></li><li><p>Banking or fintech experience is mandatory; exceptional profiles from regulated industries may be considered</p></li></ul><p></p></section>