وظائف أعضاء هيئة تدريس في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : </strong>Senior Manager, Shari'a Audit<br><strong>Location :</strong> Abu Dhabi&nbsp;<br><strong>Role Purpose:</strong><br><span><span>Responsible for organizing and managing internal Shari’a audits assignments according to Internal Shari’a audit plans. The responsibilities of Sr. Manager Shari’a Audit&nbsp;include overseeing the process of Internal Shari’a audits, making recommendations on policies, and ensuring that the organization conform with Shari’a rules &amp; principles in order to provide a reasonable assurance to the management that Shari’a risk is mitigated to an acceptable residual level.</span></span></p><br><p><span><span>Performs complex internal Shari’a audit assignments in designated areas of the organization to identify, resolve, and/or recommend solutions to assure full compliance with Shari’a resolutions of ADIB’s Internal Shari’a Supervisory Committee of ADIB.&nbsp; May serve as the project leader on standard audits and conduct complex audits independently.</span></span><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><ul><li><p><span><span>Adhere to:</span></span></p><br><ul><li><p><span><span>The AAOIFI Standards.</span></span></p><br></li><li><p><span><span>The Institute of Internal Audit Standards e.g. independence, objectivity, proficiency and performance of audit work.</span></span></p><br></li><li><p><span><span>The Internal Shari’a Audit objectives, mission and vision.</span></span></p><br></li></ul></li><li><p><span><span>Perform the internal Shari’a audit assignments/assigned duties efficiently and effectively based on the risk-based Shari’a Audit approach sketched by the line Management and in consultation with Team Leader.&nbsp;&nbsp;</span></span></p><br></li><li><p><span><span>As Sr. Manager Shari’a Auditor, of High/Medium/Low risk Shari’a audit assignments or Team Leader of Medium/Low risk Shari’a audit assignments, must assist the Team Leader or line management in&nbsp;</span><span>p</span><span>reparing a risk-based Shari’a audit plan for the assignments by:&nbsp;</span></span></p><br><ul><li><p><span><span>Developing an understanding of activities.</span></span></p><br></li><li><p><span><span>Defining the related areas of Shari’a risks and controls for all the activities/processes subject to Shari’a Audit.</span></span></p><br></li><li><p><span><span>Drafting/revising/updating the Shari’a Audit Program based on Shari’a risk assessment that considers impact and likelihood. Ensure any changes/additions to Shari’a audit programs are discussed and approved by Team Leader.</span></span></p><br></li><li><p><span><span>Compiling and reviewing the Internal Shari’a Supervisory Committee resolutions.&nbsp; Also ensure that the resolutions are incorporated in the related Shari’a audit program.</span></span></p><br></li><li><p><span><span>Preparing the checklist which will be used between the Shari’a Team Leader and members.</span></span></p><br></li><li><p><span><span>Assisting and coordinate with the Shari’a IT Project team or IT Division (thru Shari’a IT project team) to develop/improve certain reports required prior to the commencement and/or throughout the Internal &nbsp;Shari’a Audit assignments.</span></span></p><br></li><li><p><span><span>Preparing the Authority letter.</span></span></p><br></li><li><p><span><span>Preparing and conducting a presentation to all concerned Shari’a audit members, Team Leader and line Management discussing the steps that have been implanted/will be implemented during the preparation and field work stages.</span></span></p><br></li><li><p><span><span>Selecting the samples in consultation with Team Leader and according to the approved sampling methodologies.</span></span></p><br></li><li><p><span><span>Preparing the Assignment Planning Memorandum.</span></span></p><br></li><li><p><span><span>Arranging for and completing the working papers/assigned work on timely manner according to Internal Shari’a Audit management guidelines in this regard. In addition; handing over the working paper to Team Leader on timely manner without delays.&nbsp; Also, by ensuring that working papers reflects the work performed, sample selected and contains Shari’a Audit program and is considered as&nbsp;complete/adequate to support exceptions.&nbsp;</span></span></p><br><ul><li><p><span><span>Providing guidance to other Shari’a Auditors in consultation with/as requested by Team Leader.</span></span></p><br></li><li><p><span><span>Following-up receipt of Client management replies to exceptions as per Shari’a Compliance policy (3 working days) and promptly bringing to the attention of line management any deviation which could result from delaying Shari’a audit process (during fieldwork or draft report).</span></span></p><br></li><li><p><span><span>Completing the assigned duties within projected time scale and that any variances been properly justified to Team Leader.</span></span></p><br></li><li><p><span><span>Completing the assignment performance appraisal performed by Team Leader at the end of each Shari’a audit assignment,&nbsp;</span></span></p><br></li><li><p><span><span>Enhancing decision-making skills.</span></span></p><br></li></ul></li><li><p><span><span>By applying risk-based Shari’a Audit methodology; identify critical Shari’a risks, major control weaknesses, process inefficiencies on timely manner and report to the respective Team leader for discussion and opinion.</span></span></p><br></li><li><p><span><span>Ensure that corrective actions have been taken on all previous Shari’a audit exceptions and that repeated issues are highlighted to the team leader on time.</span></span></p><br></li><li><p><span><span>Ensure that exceptions are drafted properly/promptly by utilizing the exceptions’ database and discussing the exceptions with Team leader prior to drafting.</span></span></p><br></li><li><p><span><span>Achieve high standards of behavioral competencies according to the competencies defined by the line management (as per the Assignment Performance Appraisal related to Team Member).&nbsp; Consult with Team Leader on the competencies below standards.</span></span></p><br></li><li><p><span><span>Keep a constructive working relationship with Shari’a Audit clients in order to achieve the overall objectives.</span></span></p><br></li><li><p><span><span>Maintain excellent teamwork environment and team spirit.</span></span></p><br></li><li><p><span><span>Achieve very good knowledge of ADIB processes, policy &amp; procedures and AAOIFI/IIA standards.</span></span></p><br></li><li><p><span><span>Understand/improve working knowledge on all automated Shari’a auditing tools.</span></span></p><br></li><li><p><span><span>Maintain very good efficient and professional oral and written communication skills.</span></span></p><br></li><li><p><span><span>Whenever requested, participate in special reviews (related to Shari’a). During the special review, assist in determining the circumstances which enabled such situations, identify responsibility for any losses or failures to comply with Shari’a policy &amp; procedure and provide recommendations for Team Leader/line management review.</span></span></p><br></li><li><p><span><span>In coordination with Team Leader, train new/existing staff on Shari’a related issues and Shari’a Audit Approach.&nbsp;</span></span></p><br></li><li><p><span><span>Whenever requested by Team Leader, review new and/or changes to bank’s policies and procedures (related to Shari’a) in order to evaluate the Shari’a control adequacy and related risk mitigation.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure that paper-based working papers and other Shari’a audit documents are adequately protected and secured throughout the assignment.</span></span></p><br></li><li><p><span><span><strong>Comply with any additional tasks which could be assigned by the Team Leader/line management.</strong></span></span><br>&nbsp;</p><br></li></ul></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li><p><span><span>Bachelor in Sharia or Islamic Economics or Islamic Banking.</span></span></p><br></li><li><p><span>CISSA and CIPA certifications(or alternative certifications).</span></p><br></li><li><p><span>A professional certificate in auditing issued by an international organization.</span></p><br></li><li><p><span><span>Arabic &amp; English language&nbsp; &nbsp;</span></span></p><br></li><li><p><span><span>IT skills&nbsp;</span></span><br>&nbsp;</p><br><p><span><span><strong>Previous experience:&nbsp;</strong></span></span></p><br></li><li><p><span><span>5 to 10 years’ experience.</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Teamwork, and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Digital </span><span>Marketing Team as Digital Marketing Coordinator&nbsp;</span><span>will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span><br></p><br><p><b><u><span>What We’re Looking For</span></u></b><br></p><br><ul><li><span><span>Previous internship or experience in digital marketing, marketing coordination, project coordination, or administrative support is an advantage.</span><br></span></li><li><span><span>Highly organised with excellent attention to detail and strong time management skills.</span><br></span></li><li><span><span>Proficiency in Microsoft Office (particularly Excel and PowerPoint) and Google Workspace.</span><br></span></li><li><span><span>Familiarity with digital marketing platforms such as Google Business Profile, Apple Business Connect, Meta Business Suite, Google Analytics or similar platforms is an advantage.</span><br></span></li><li><span><span>Experience using project management tools such as Asana or similar platforms is a plus.</span><br></span></li><li><span><span>Strong communication skills with the ability to coordinate effectively across multiple teams and external partners.</span><br></span></li><li><span><span>Ability to manage multiple tasks and prioritise workload in a fast-paced environment.</span><br></span></li><li><span><span>A proactive, organised and solution-oriented mindset with strong follow-up skills.</span><br></span></li><li><span><span>Willingness to learn and develop within a dynamic Digital Marketing team.</span><br></span></li><li><span><span>Experience in the hospitality, lifestyle or luxury industry is an advantage.</span><br></span><br></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span><span>Support the management of website requests by coordinating with internal teams and external development agencies.</span><br></span></li><li><span><span>Prepare weekly, monthly and ad hoc digital marketing reports, dashboards and presentations.</span><br></span></li><li><span><span>Conduct regular website audits and quality assurance checks to ensure accuracy and functionality across digital platforms.</span><br></span></li><li><span><span>Manage and maintain business listings across Google Business Profile, Apple Business Connect, Bandsintown, and other third-party platforms.</span><br></span></li><li><span><span>Ensure business information, operating hours, event details and digital assets remain accurate and up to date across all platforms.</span><br></span></li><li><span><span>Track project progress, maintain Asana and follow up with stakeholders to ensure timely completion of tasks.</span><br></span></li><li><span><span>Monitor digital platforms, identify issues and coordinate with the relevant teams to ensure timely resolution.</span><br></span></li><li><span><span>Support the Digital Marketing team with day-to-day operational tasks and ad hoc projects.</span><br></span></li><li><span><span>Contribute to process improvements to enhance the efficiency of digital marketing operations.</span></span><br></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><p><span>Find out more here: fivehotelsandresorts.com</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The AML Compliance Officer (AMLCO) manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Shall be doing involved or responsible for diverse (cross-discipline) activities.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Design, develop, deliver, and maintain best-in-class AML Compliance policies and practices; provide a mechanism for identifying key money laundering risks and how the mitigation of those risks would be monitored and measured through a robust control framework. Confirm that reviews are conducted consistently across each entity on a regular basis to validate that the controls identified are operating effectively.</li><li>Develop and improve upon the Governance and Escalation framework to inform senior management in a timely manner of emerging issues for promptly action and correction.</li><li>Establish a formal Feedback Channel with the Businesses, Internal Audit and Compliance Assurance to validate that root cause analysis is performed proactively and communicated to relevant stakeholders through the established channel. In addition, review, consolidate, address, and track to resolution significant issues identified through root cause analysis to senior management. Furthermore, validate that the feedback / root causes from various channels is consolidated and shared within Compliance to allow for enhancements to Policy/Standards and Learning &amp; Development, as necessary.</li><li>Continually review and monitor the results from Manager Control Assessments (MCAs) to determine if changes are required.</li><li>Liaise with US and foreign regulators externally and Citi Internal Audit and Compliance Assurance staff, as appropriate, including coordinating AML-related examinations, audit and reviews, document production, and issue responses - to confirm that there is consistency in responses and issues are communicated across regions, such that actions and conclusions are shared.</li><li>Provide adequate training is provided to the Business lines and other AML Compliance employees, and, as needed, participate in the design and delivery of training as required, to inform employees of the objectives of the program.</li><li>Lead and manage a diverse team of staff across multiple locations; invest in the development of all team members to facilitate consistent execution.</li><li>Additional duties as assigned.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><ul><li>15+ years FinCrime experience, preferably UAE and/or Middle East region.</li><li>AML certification</li><li>Prior work experience in a financial institution with job specific work experience in AML</li><li>Self-motivated and detail oriented</li><li>Proactive leadership and motivational skills</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li><li>Advanced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Significant knowledge and expertise of AML regulations, risks and appropriate controls Experience in the design and implementation of AML programs Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses Experience with and previous exposure to internal or external control functions and regulators (incl. the US); particularly banking and AML regulators</li><li>Level of comfort with creative tension across different lines of defense while maintaining professionalism and a shared goal of increased quality levels across the program</li><li>Proven ability to effectively assessing and managing competing priorities Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements</li></ul><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's/University degree, Master's degree preferred</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Compliance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>AML Core<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Analytical Thinking, Business Acumen, Credible Challenge, Digital Skills (Including AI), Laws and Regulations, Process Execution, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b><br>The Revenue Analyst will be working with the Director of Revenue to define, design, develop and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property specific revenue trends and opportunities.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Strategy Support: By assisting the Director of Revenue Management with essential administrative duties and fulfil reporting and analysis tasks, it will ensure that the RM strategies as defined by the team can be executed in an efficient and pro-active manner. Providing contingency along with the Reservations Manager in the event of absence is also an element in the delivery of strategy objectives.</li><li>Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.</li><li>Assist the DORM in identifying soft periods and developing promotions and strategies.</li><li>Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies &amp; Procedures. (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS/ORS related RM functionality.)</li><li>Action Rate Solicitations as directed and maintain rate plans.</li><li>Ensure the hotel has Best Rate Guarantee compliance, and work with the DORM to minimize/eliminate rate parity claims against the hotel.</li><li>Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate. (Geo Source, Product Quality, Pricing). Opportunity to assist with all aspects of budget preparation.</li><li>Assist in the preparation of 30-60-90 day fully updated Forecasts. Work with the DORM to prepare longer term forecasts and achieve hotel forecast accuracy goals.</li><li>Participate in the property’s weekly Strategy Meeting and contribute to the Daily Operations Meeting.</li><li>Review and analyze data on an ongoing and end of month basis. Provide monthly reports on production, trends, booking and stay patterns as well as channel analysis. Evaluation of the distribution channel performance and potential reasons for this performance.</li><li>Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.</li><li>Daily communication with our Reservations and Front Office and Sales team to share best practices.</li></ul><br><p>Standard Duties:<br>1. To provide a friendly and professional service that always exceeds guests’ expectations.<br>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.<br>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.<br>5. To comply with local legislation as required.<br>6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.<br>7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.<br>8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>9. Conduct and attend training sessions as outlined.<br>10. Perform other tasks or projects as assigned by the Director of Revenue and Commercial Director.</p><br><br><br><p><b>What you bring</b></p><br><br><p>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><br><p><b>What we offer</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule and hours</b></p><br><br><p>• This is a full-time role</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Engineer - Planning to join our dynamic team in Dubai, United Arab Emirates. In this role, you will be responsible for developing, managing, and optimizing project schedules while ensuring compliance with RTA specifications and contractual requirements. You will work collaboratively with cross-functional teams to drive project success through strategic planning, risk analysis, and proactive problem-solving. This position offers an excellent opportunity to leverage your planning expertise in a fast-paced, innovative environment where your contributions directly impact project delivery and organizational goals.</p><br><ul><li>Develop, review, and maintain comprehensive project schedules (baseline, recovery, and revised programs) using Primavera P6 or equivalent planning software, ensuring full compliance with RTA specifications and standard work breakdown structures</li><li>Monitor project progress against approved baselines, identify schedule delays and critical path impacts, and perform detailed schedule risk analysis and time impact analysis in accordance with contract requirements</li><li>Coordinate planning activities in alignment with RTA approval procedures, including interim milestones, traffic staging, sectional handover requirements, and integration of authority approvals (NOCs, permits, and traffic diversion approvals)</li><li>Review and assess contractors' programs, planning submissions, and method statements against RTA contractual milestones, key performance indicators (KPIs), and phasing requirements with transparency and analytical rigor</li><li>Prepare master schedules, look-ahead programs, and weekly/monthly progress reports in coordination with project teams and stakeholders, ensuring clear communication and organized documentation</li><li>Prepare and evaluate Extension of Time (EOT) claims, substantiating delays with comprehensive planning narratives and supporting evidence to support informed decision-making</li><li>Develop recovery and mitigation plans to address delayed activities, track procurement and long-lead items, and identify potential bottlenecks to ensure schedule compliance and project resilience</li><li>Conduct weekly and monthly planning meetings with stakeholders, coordinate across construction, procurement, design, and commercial teams, and provide strategic planning inputs to support Project Manager decision-making</li><li>Collaborate with team members to identify innovative solutions for scheduling challenges and contribute to continuous process improvement initiatives</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering or related field</li><li>Minimum of 7-12 years of professional experience in planning engineering, with demonstrated expertise in project schedule management and development</li><li>Professional Engineering (PE) certification</li><li>Advanced proficiency with Primavera P6 or equivalent project planning software</li><li>Strong knowledge of RTA specifications, compliance requirements, and construction project standards</li><li>Proven experience with schedule risk analysis, time impact analysis, and recovery planning methodologies</li><li>Demonstrated expertise in Extension of Time (EOT) claims preparation and evaluation</li><li>Excellent stakeholder management and communication skills, with the ability to coordinate effectively across multiple teams and departments</li><li>Proficiency in Microsoft Office Suite and project management tools</li><li>Strong analytical and problem-solving capabilities with exceptional attention to detail</li><li>Ability to organize complex information and manage multiple priorities in a goal-oriented manner</li><li>Experience with procurement tracking, long-lead item management, and bottleneck identification</li><li>Preferred: Experience with traffic staging, phasing requirements, and authority approval coordination in UAE construction projects</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Personally contribute to the youth program’s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club’s child activity services. Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs. Promote the club’s youth programs and activities and assist parents in program registration. Help keep facilities and equipment clean, neat and well maintained.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineering Manager based in United Arab Emirates.<br><br>This is an opportunity to lead a talented engineering team within a fully remote, globally distributed environment.<br><br>You’ll combine strong technical judgment with people leadership to help engineers deliver products that create meaningful value for users.<br><br>The role spans roadmap execution, technical decision-making, team development, hiring, and continuous improvement of engineering practices.<br><br>You’ll work closely with Product, Design, and customer-facing teams to balance new features, technical investments, and product quality.<br><br>Success will depend on your ability to remove obstacles, decompose complex problems, and create an environment where teams can move quickly and learn continuously.<br><br>You’ll remain close to the technology, engaging with code, technical designs, and implementation details rather than operating solely at a managerial level.<br><br>The role offers substantial autonomy and the opportunity to shape both product outcomes and the careers of engineers in a low-structure environment.<br><br>Accountabilities<br><br>Directly manage and support a team of engineers, creating the conditions for them to deliver high-quality features and meaningful improvements for users. Partner closely with Product, Design, and Success stakeholders to plan and execute the product roadmap while balancing feature development, technical improvements, maintenance, and bug fixes. Coach engineers, support their career development, provide constructive feedback, and help them grow in an environment with limited formal structure and career ladders. Remove execution obstacles and continuously improve team processes, collaboration patterns, and development practices to increase iteration speed. Diagnose project execution challenges by assessing people, processes, scope, dependencies, and delivery risks, then make practical adjustments. Maintain strong technical involvement by understanding the problems the team is solving and contributing to decisions grounded in implementation realities. Review technical designs, code, and product proposals to identify risks, clarify requirements, and improve engineering outcomes. Break complex initiatives into manageable components that reduce risk, increase opportunities for feedback, and allow plans to evolve as new information emerges. Hire, onboard, and develop high-caliber individual contributors while building a strong and collaborative engineering culture. Use technical understanding and product judgment to make effective decisions around project execution, prioritization, and delivery.<br><br>Requirements<br><br>At least 2 years of engineering management experience, or equivalent experience demonstrating the ability to build, improve, and lead engineering teams while supporting individual career development. Strong software engineering fundamentals and a technical background in either the Clojure ecosystem or Frontend technologies such as React and Type Script. Ability to fluently read and understand code and technical design documentation and participate meaningfully in technical discussions. Strong product sensibilities, with the ability to critically assess product proposals and design work, translate requirements into engineering solutions, and identify technical and delivery risks. Demonstrated ability to debug project execution and determine whether changes are needed across people, processes, scope, or implementation. Strong problem-decomposition skills, with an ability to break complex work into smaller, lower-risk increments and continuously adapt plans based on feedback and reality. Proven ability to make decisions that remove blockers and help teams consistently ship high-quality software. Strong coaching and mentoring skills, particularly in environments without rigid organizational structures, formal titles, or predefined career ladders. Excellent written and verbal communication skills, with particular strength in written communication for asynchronous collaboration. Ability to work effectively with globally distributed teams and manage priorities with a high degree of autonomy. Outcome-oriented mindset, technical curiosity, sound judgment, and a strong focus on delivering long-term user value.<br><br>Benefits<br><br>Competitive compensation based on role, level, location, qualifications, skills, experience, and scope of responsibility. US salary benchmark for the role of $200,000–$250,000 annually, plus meaningful equity and benefits; compensation may vary by geographic location. Fully remote, globally distributed work environment with team members across numerous countries. Flexible working arrangements, including the ability to define your own schedule and work from wherever you are based. Asynchronous-first culture designed to provide uninterrupted time for focused work and effective global collaboration. Meaningful equity participation. Comprehensive benefits package, including employer-covered medical, dental, and vision insurance for eligible U. S. employees, with dependent coverage support.401(k) retirement plan with employer matching for eligible U. S. employees. Flexible and unlimited paid time off, including sick time. Strong emphasis on autonomy, professional growth, learning, and career development. Opportunity to work on technically challenging products that help organizations make better use of their data. User-focused culture centered on building sustainable, long-term product value rather than short-term solutions.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span><span>The Candidate</span></span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Entertainment Team as an Entertainment Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span><br></p><br><p><b><u><span>What We’re Looking For</span></u></b><br></p><br><ul><li><span><span>Strong and extensive Knowledge and Passion for various music genres, including Pop, R&amp;B, Hip-Hop and Electronic, as well as an Awareness of International Music Trends.</span><br></span></li><li><span><span>Excellent Networking and Interpersonal Skills with a demonstrated ability to Build Relationships and Collaborate with Artists, Record Labels, and Talent Agencies.</span><br></span></li><li><span><span>Strong proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Suite.</span><br></span></li><li><span><span>Experience preparing reports, dashboards, trackers, budgets, and P&amp;L analysis.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and written, with fluency in English.</span><br></span></li><li><span><span>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.</span><br></span></li><li><span><span>Exceptional Time Management and Multi-Tasking skills.</span><br></span></li><li><span><span>Superior Problem-Solving Skills and the competence to Exceed Expectations in our dynamic and competitive work environment.</span><br></span></li><li><span><span>Flexibility to work evenings, weekends and holidays, based on the requirements of the role.</span><br></span></li><li><span><span>'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span><br></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span><span>Coordinates the day-to-day administrative operations of the Entertainment Department.</span><br></span></li><li><span><span>Maintains entertainment schedules, event calendars, and operational trackers, ensuring all information is accurate and up to date.</span><br></span></li><li><span><span>Assists in preparing monthly reports, departmental presentations, and performance summaries.</span><br></span></li><li><span><span>Supports the preparation, monitoring, and reconciliation of departmental budgets and P&amp;L reports, ensuring accurate tracking of expenses and revenue.</span><br></span></li><li><span><span>Processes purchase requisitions, purchase orders, invoices, supplier payments, and expense claims in accordance with company procedures.</span><br></span></li><li><span><span>Maintains contracts, documentation, permits, licenses, and departmental records, ensuring compliance and timely renewals.</span><br></span></li><li><span><span>Coordinates internal approvals and follows up with Finance, Procurement, Marketing, Events, and Operations on departmental requirements.</span><br></span></li><li><span><span>Prepares weekly, monthly, and ad hoc operational reports, including attendance, entertainment costs, event performance, and revenue analysis.</span><br></span></li><li><span><span>Updates and maintains trackers for performers, entertainment schedules, contracts, budgets, invoices, and departmental KPIs.</span><br></span></li><li><span><span>Assists with event planning and logistics, ensuring all operational requirements are completed before, during, and after each event.</span><br></span></li><li><span><span>Coordinates artist arrivals, accommodation, transportation, and operational requirements where required.</span><br></span></li><li><span><span>Maintains inventory records of entertainment equipment, costumes, props, and other departmental assets.</span><br></span></li><li><span><span>Responds promptly to internal and external enquiries while providing professional administrative support to the Entertainment team.</span><br></span></li><li><span><span>Performs any additional administrative or operational duties.</span><br></span><br></li></ul><p><b><u><span><span>The Team</span></span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span><span><span>An Equal Opportunity Employer</span></span></span></u></b><br></p><br><p><span><span><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span></span></span><br></p><br><p><b><u><span><span>About FIVE Hotels and Resorts</span></span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><span><span>Find out more here: fivehotelsandresorts.com</span></span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p><b>The AML Compliance Officer (AMLCO) manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Shall be doing involved or responsible for diverse (cross-discipline) activities.</b><br></p><br><p><b><u>Responsibilities:</u></b></p><br><ul><li><b>Design, develop, deliver, and maintain best-in-class AML Compliance policies and practices; provide a mechanism for identifying key money laundering risks and how the mitigation of those risks would be monitored and measured through a robust control framework. Confirm that reviews are conducted consistently across each entity on a regular basis to validate that the controls identified are operating effectively.</b></li><li><b>Develop and improve upon the Governance and Escalation framework to inform senior management in a timely manner of emerging issues for promptly action and correction.</b></li><li><b>Establish a formal Feedback Channel with the Businesses, Internal Audit and Compliance Assurance to validate that root cause analysis is performed proactively and communicated to relevant stakeholders through the established channel. In addition, review, consolidate, address, and track to resolution significant issues identified through root cause analysis to senior management. Furthermore, validate that the feedback / root causes from various channels is consolidated and shared within Compliance to allow for enhancements to Policy/Standards and Learning &amp; Development, as necessary.</b></li><li><b>Continually review and monitor the results from Manager Control Assessments (MCAs) to determine if changes are required.</b></li><li><b>Liaise with regulators externally and Citi Internal Audit and Compliance Assurance staff, as appropriate, including coordinating AML-related examinations, audit and reviews, document production, and issue responses - to confirm that there is consistency in responses and issues are communicated across regions, such that actions and conclusions are shared.</b></li><li><b>Provide adequate training is provided to the Business lines and other AML Compliance employees, and, as needed, participate in the design and delivery of training as required, to inform employees of the objectives of the program.</b></li><li><b>Lead and manage a diverse team of staff across multiple locations; invest in the development of all team members to facilitate consistent execution.</b></li><li><b>Additional duties as assigned.</b></li><li><b>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</b></li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li><b>15+ years FinCrime experience, preferably UAE and/or Middle East region.</b></li><li><b>AML certification</b></li><li><b>Prior work experience in a financial institution with job specific work experience in AML</b></li><li><b>Self-motivated and detail oriented</b></li><li><b>Proactive leadership and motivational skills</b></li><li><b>Consistently demonstrates clear and concise written and verbal communication skills</b></li><li><b>Advanced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Significant knowledge and expertise of AML regulations, risks and appropriate controls Experience in the design and implementation of AML programs Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses Experience with and previous exposure to internal or external control functions and regulators (incl. the US); particularly banking and AML regulators</b></li><li><b>Level of comfort with creative tension across different lines of defense while maintaining professionalism and a shared goal of increased quality levels across the program</b></li><li><b>Proven ability to effectively assessing and managing competing priorities Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements</b></li></ul><p><b><u>Education:</u></b></p><br><ul><li><b>Bachelor's/University degree, Master's degree preferred</b></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Compliance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>AML Core<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Analytical Thinking, Business Acumen, Credible Challenge, Digital Skills (Including AI), Laws and Regulations, Process Execution, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Do you want your voice heard and your actions to count? </b></p><br><p>Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.</p><br><p>With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.</p><br><p>Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.</p><br><p>MUFG is seeking a Director for its Derivatives Solutions Group (DSG) in Dubai, offering you the opportunity to join a globally respected financial institution renowned for its commitment to excellence and client-centric approach. In this pivotal role, you will be at the forefront of delivering tailored derivatives solutions to a diverse EMEA client base, with a particular focus on the Middle East and Africa. You will collaborate closely with internal teams across Debt Capital Markets, Project Finance, Leveraged Finance, Aviation Finance, Securitisation, and Rates Trading, ensuring seamless execution and robust post-trade support. MUFG’s inclusive culture, supportive leadership, and dedication to professional development make this an exceptional environment for your growth. The organisation values dependability, knowledge-sharing, and offers flexible working opportunities alongside generous pension contributions and ongoing training. If you are passionate about building trusted client relationships and thrive in a communal setting where your expertise is valued, this is the ideal next step in your career.</p><br><br><p><b><span>What you'll do:</span></b></p><br><br><ul><li>Manage and develop relationships with key MUFG Bank clients including corporates, financial sponsors, project finance companies and others to expand the department’s international business and enhance the franchise of MUFG Securities.</li><li>Accurately price, model, execute, and book all relevant transactions as well as risk positions while maintaining meticulous attention to detail throughout each stage of the process.</li><li>Share pricing requests with relevant trading desks such as XVA and CVA desk by providing accurate information required for timely pricing decisions.</li><li>Work collaboratively with internal teams including Debt Capital Markets, Project Finance, Leveraged Finance and more to promote cross-selling opportunities across the firm.</li><li>Lead the production of tailor-made client presentations and pitch-books that incorporate news updates, economic data, and macro themes relevant to customer needs.</li><li>Oversee all internal workstreams for clients including KYC procedures, legal documentation preparation, lifecycle management of trades, and resolution of any issues arising during trade lifecycles.</li><li>Collaborate closely with other members of the DSG team by covering client requests when needed to ensure consistent service delivery.</li><li>Contribute actively to new initiatives or product development as determined by the head of DSG team to keep offerings fresh and responsive to market demands.</li><li>Ensure compliance with regulatory requirements applicable to both MUFG Bank and MUFG Securities EMEA plc by operating on an entity-neutral basis without favour.</li><li>Identify potential conflicts between MUFG Bank and MUFG Securities EMEA plc needs; escalate issues appropriately while maintaining legal entity integrity.</li></ul><br><p><b><span>What you bring:</span></b></p><br><br><ul><li>Solid experience in a similar role within derivatives sales or structuring is essential for success in this position.</li><li>Existing client relationships within the MENA region are highly valued as they demonstrate your ability to connect effectively with local stakeholders.</li><li>Proven expertise in interest rate derivatives products including swaps, structured products and FX instruments is required.</li><li>Bachelor’s degree is mandatory; advanced qualifications such as MBA, MSc or CFA are considered advantageous or equivalent work experience.</li><li>Excellent Microsoft Office skills (including Excel for modelling transactions and PowerPoint for preparing presentations) are necessary.</li><li>Demonstrated ability in preparing detailed client presentations and term sheets that communicate complex concepts clearly.</li><li>Fluency in English is required for effective communication across diverse teams and clients.</li><li>Outstanding communication skills enable you to build rapport quickly while conveying technical information accurately.</li><li>Results-driven mindset paired with accountability ensures you consistently meet desk revenue targets through trade execution.</li><li>A proactive approach combined with strong organisational skills allows you to manage large workloads efficiently under tight deadlines.</li></ul><br><p><b><span>What sets this company apart:</span></b></p><br><p>MUFG stands out as one of the world’s leading financial institutions committed not only to delivering exceptional banking services but also fostering an inclusive workplace where every employee feels valued. With a rich heritage rooted in trustworthiness and knowledge-sharing, MUFG offers flexible working opportunities designed around your personal needs alongside generous pension contributions that secure your future. The company invests heavily in ongoing training programmes so you can continue developing professionally while benefiting from supportive leadership that encourages collaboration across departments. At MUFG Dubai’s DIFC office—located at the heart of one of the region’s most vibrant financial hubs—you’ll enjoy access to cutting-edge resources within a networked environment built on mutual respect. The organisation’s dedication to ethical conduct ensures compliance remains paramount while empowering employees like yourself to resolve challenges thoughtfully. By joining MUFG’s Derivatives Solutions Group team you become part of a global community united by shared goals: delivering value for clients through dependable service backed by expert knowledge.</p><br><p><b><span>What's next:</span></b></p><br><p>If you are ready to take your career forward by joining a collaborative team at one of the world’s most respected banks—apply now!</p><br><p>Apply today by clicking on the link provided.</p><br><p>This advert will close 10th August 2026</p><br><br><p><span>We are open to considering flexible working requests in line with organisational requirements.</span></p><br><p><span>MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.</span></p><br><p><span>We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.</span></p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p> <h4>About the role</h4> <p>The Server Assistant assists the Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</p> <h4>What you will do</h4> <p><strong>Main duties/description:</strong></p> <ul> <li>Describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.</li> <li>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li> <li>Breakdown, clean and set up tables, buffets, and food stations as well as the back-of-house areas.</li> <li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.</li> <li>Retrieve and stock all linen, china, silver, glassware and food and beverage items.</li> <li>Complete opening and closing side work as assigned and have all tables set according to standard. Provide unobtrusive and professional service.</li> <li>Serve an appetizer to guests while explaining the contents and preparation.</li> <li>Offer coffee, tea, bread and butter or serve any requested according to Four Seasons' standards.</li> <li>Change ashtrays and crumb tables.</li> <li>Carry trays properly and safely as well as break them down.</li> <li>Clear tables and reset them for specific number of persons.</li> <li>Provide quick and attentive assistance to any mishap in the restaurant.</li> <li>Breakdown any buffets or displays when needed and assist servers when needed.</li> <li>Report any accident immediately, no matter how minor, to a manager.</li> <li>Recognize and address potential intoxicated, disruptive or undesirable guests.</li> <li>Clean service area when needed.</li> <li>Light and refill outside heater with propane when needed.</li> <li>Sweep the outdoor seating space before or after a shift if needed.</li> <li>Work harmoniously and professionally with co-workers and supervisors.</li> <li>Ability to work closely with stewarding and culinary teams and housekeeping.</li> <li>Ability to work with third parties (i.e. staffing agencies, etc.).</li> <li>Plate, prepare food and beverage items and serve as indicated in the Standards Training Manual.</li> <li>Assist with food and beverage service throughout hotel, guest rooms, meal periods, special events etc. Assist colleagues within the department to complete other duties (i.e. food running, clearing, cleaning, mise-en-place, polishing equipment etc.).</li> <li>Operate tea and coffee making equipment at any time based on guest requests.</li> <li>Store supplies.</li> <li>Take an active role in implementing safety procedures and following up within the department.</li> <li>Respond properly in any hotel emergency or safety situation.</li> </ul> <p><strong>Standard duties:</strong></p> <ul> <li>Provide a friendly and professional service that always exceeds guests’ expectations.</li> <li>Ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li> <li>Undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li> <li>Report for duty punctually wearing professional attire. Maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li> <li>Comply with local legislation as required.</li> <li>Maintain good working relationships with your colleagues and all other departments through working by the Golden Rule.</li> <li>Respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li> <li>Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments or areas if required, to meet business demands and guest service needs.</li> <li>Conduct and attend training sessions as outlined.</li> <li>Wear hair restraint, hat, gloves to complete assignment within the kitchen areas.</li> <li>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</li> <li>Perform other tasks or projects as assigned by the F&B Outlet Manager or Director of Food and Beverage.</li> </ul> <h4>What you bring:</h4> <ul> <li>A minimum of at least 1+ years of experience in a similar role in a luxury brand.</li> <li>Proficient in English (speaking, reading, writing).</li> <li>Excellent interpersonal, verbal, and written communication skills.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>And so much more!</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and strategic Manager - Bids to join our organization in Dubai, United Arab Emirates. In this pivotal role, you will lead the end-to-end bid management process, overseeing proposal development, tender evaluation, and contract negotiation. You will work collaboratively across departments to ensure competitive and compliant bids that drive business growth and secure high-value opportunities.</p><br><ul><li>Manages the end-to-end bid process for bids from identification to award.</li><li>Leads the development of technical and commercial proposals for the Middle East Civil Infrastructure business.</li><li>Leads bid development, as well as hands-on cost proposal development. This includes pricing, benchmarking and commercial leadership of the pursuit.</li><li>Works in partnership with senior leadership to develop winning pursuit strategies, ensuring all elements are incorporated into proposals</li><li>Assists in necessary market research and reporting required for new growth areas.</li><li>Works with other team members and marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled on time.</li><li>Prepares reports and presentations for internal and external use.</li><li>Participates in the go/no-go decision-making process, along with the appropriate managers and participates in the bid development process from start to finish.</li><li>Reviews tender documents, bid/qualifications request documents and drawings for proposal preparation.</li><li>Works with the Discipline Leads to produce man-hour estimates, fees and delivery schedules.</li><li>Resolves issues in any discussions with other End Markets and Regions as necessary to ensure that the RFP scope is addressed adequately and all costs are accurately considered.</li><li>Oversees the process of obtaining quotes from sub-consultants as required and leads negotiations of appropriate terms and conditions based on AECOM's standard contract and Risk committee requirements.</li><li>Monitors Salesforce entries for the business to ensure that the information entered is up to date and accurate.</li><li>Ensures that AECOM policies and procedures are followed and that all records are maintained.</li><li>Ensures that approvals are in place in line with the latest AECOM Delegations of Authority and all AECO governance processes are followed.</li><li>Verifies that all legal qualifications and the Middle East Risk Committee directives have been included in the final bid document before submission to the client.</li><li>Delivers within proposal deadlines.</li><li>Prepares presentations required for the Risk Committee.</li><li>Independently presents to the internal Risk committee for pursuits valued up to $50m.</li><li>Manages and mentors junior staff</li></ul><br>Qualifications<br><ul><li>Minimum 10 years of professional experience in bid management, proposal development, or related business development roles</li><li>Proven expertise in managing complex tenders and RFP processes</li><li>Strong analytical and problem-solving skills with exceptional attention to detail</li><li>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Excellent written and verbal communication skills in English</li><li>Demonstrated ability to manage multiple bids simultaneously while meeting tight deadlines</li><li>Experience with budget analysis, cost estimation, and financial modeling</li><li>Strong organizational and project management capabilities</li><li>Ability to work effectively in cross-functional team environments</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience working in the UAE or Middle East market</li><li>Knowledge of local procurement regulations and compliance requirements in the UAE</li><li>Previous experience leading or mentoring bid teams</li><li>Background in construction, consulting, engineering, or related industries</li><li>Experience with contract negotiation and commercial terms</li><li>Certification in project management or bid management (PMP, APMP, or equivalent)</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Product Support<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other.&nbsp; We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>About Customer Solutions Growth Regions Division</b></p><br><br><p>This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions and Business Enablers. This role is part of the Customer Solutions team focused on designing and delivering solutions in the areas of product, services and technology. The role will:</p><br><br><ul><li>Support Field Teams, Dealers &amp; Customer with deep Product and Services expertise.</li><li>Focus Product, Services &amp; Technology development on solving customer problems at the segment and site level.</li><li>Drive proactive Technology Adoption and Product &amp; Services health management leveraging data insights from connected field population.</li></ul><br><p><b>Role Definition:</b></p><br><br><p>As a Senior Parts and Service Marketing Consultant, you will serve as the expert responsible for the development and execution of specialized initiatives to drive profitable parts and service revenue and POPS growth. The role of this assignment is that of an individual contributor who has established a reputation as an expert in a specific parts and service marketing field. Assignments/projects are complex and strategic in nature.&nbsp;&nbsp;</p><br><br><br><p>Leadership skills and the ability to sell ideas are fully developed. As an individual performer or as the project leader of a generally small group/task force of technical or marketing people a reputation as an expert begins to develop. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Proven leadership in innovation of new or improved ideas/processes is key to this role, along with the execution to the market.</p><br><br><br><p>Work across various functional business units to achieve parts objectives and work with global partners along with districts, dealers and customers to implement parts marketing activities and drive parts growth.</p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Lead teams and training for specific projects and/or purpose</li><li>Mentor team members within broader Parts &amp; Service organization</li><li>Drive POPS growth through development of products and programs</li><li>Delivering new products and programs globally or regionally</li><li>Gathering and providing VOC and VOD to the engineering, manufacturing, purchasing, pricing and logistics teams</li><li>Developing, Coordinating and Presenting Training materials to various audiences</li><li>Works along with senior management in planning major programs and objectives for the Division</li><li>Forecasting/Business Planning</li><li>Drive Promotional Strategy / coordination</li><li>Competitive Analysis</li><li>Segmenting, targeting and positioning market opportunities to gain market share</li><li>Managing Parts Variance</li><li>Brand Advocate for Caterpillar branded parts</li><li>Partner with industry groups to align strategies</li></ul><br><p><b>What You Have: </b></p><br><br><p><b>Customer Focus:</b>&nbsp;Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.&nbsp;&nbsp;</p><br><br><p><b>Service Excellence:</b> Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.</p><br><br><p><b>Consulting:</b> Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.</p><br><br><p><b>Effective Communications:</b>&nbsp;Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.&nbsp;&nbsp;</p><br><br><p><b>Influencing:</b> Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.</p><br><br><p><b>Problem Solving:</b> Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.</p><br><br><p><b>Relationship Management:</b>&nbsp;Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</p><br><br><p><b>Strategic Thinking:</b> Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.&nbsp;</p><br><br><br><p><b>Required Qualifications</b></p><br><br><ul><li>College degree or equivalent marketing/product experience.</li><li>9-12 years of specific industry, product and/or field experience. Or equivalent experience</li><li>Candidate must demonstrate Caterpillar’s values of Integrity, Commitment, Excellence and Teamwork</li><li>Ability to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of equipment application, new technology and distribution methods.</li><li>Self-starter and team player</li><li>Strong communication, presentation and training skills</li><li>Proficiency in data analysis</li><li>Accomplished in the use of business tools for communicating ideas</li><li>Strong project management skills</li></ul><p><b>Preferred Qualifications</b></p><br><br><ul><li>Experience in Machine inspections and product support background</li><li>Broad business background, specific long-term product or industry knowledge and excellent communication skills.</li><li>Ability to build strong relationships with various stakeholders at all levels</li><li>Previous 6 Sigma Black Belt or project management experience</li></ul><p><b>Additional Information:</b></p><br><br><ul><li>Must be able to travel 50% Internationally</li></ul><br><p><b>About Caterpillar&nbsp;</b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy &amp; Transportation – and providing financing and related services through our Financial Products segment.</p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 10, 2026 - July 16, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer.&nbsp; Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.</p><br><br> <p>We’re looking for a Site Manager – Editions to join our Dubai team. In this role, you’ll help us drive the highest performance possible within their respective site, including maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.</p><br><br> <br> <strong>What You’ll Be Doing</strong> <p>You’ll be joining the Deliveroo Editions team. Deliveroo Editions were the world’s first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards – outperforming their brick &amp; mortar KPI’s! This is the reason why many of the industry’s leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas.</p><br><br> <p>Here’s what your day-to-day might look like:</p><br><br> <ul> <li> <p>Own the day to day operations in your site.</p><br><br> </li> <li> <p>Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in.</p><br><br> </li> <li> <p>Lead in accordance with the Deliveroo values and ensure your team follows suit.</p><br><br> </li> <li> <p>Develop, train and motivate all employees to achieve ambitious targets</p><br><br> </li> <li> <p>Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve.</p><br><br> </li> <li> <p>Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership.</p><br><br> </li> <li> <p>Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending</p><br><br> </li> <li> <p>Keep all relevant trackers, logs and sheets up to date with operational and financial data.</p><br><br> </li> <li> <p>Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br> </li> <li> <p>Be responsible for ensuring compliance with all Health &amp; Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries).</p><br><br> </li> <li> <p>Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance.</p><br><br> </li> <li> <p>Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements.</p><br><br> </li> <li> <p>Ensuring appropriate staffing at site to maintain daily operations.</p><br><br> </li> <li> <p>Carry out regular Health &amp; Safety checks, including completion of requisite internal audits to monitor compliance to standards.</p><br><br> </li> <li> <p>Participate in relevant meetings ensuing contribution and clear communication where appropriate.</p><br><br> </li> <li> <p>Monitor customer feedback seeking opportunities to improve the customer experience.</p><br><br> </li> <li> <p>Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.</p><br><br> </li> <li> <p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties, e.g. neighbours, landlords, contractors.</p><br><br> </li> <li> <p>Liaise with your various counterparts across the business to improve overall operational performance.</p><br><br> </li> <li> <p>Participate in projects, initiatives and activities to improve the operating model and achieve company objectives</p><br><br> </li> </ul> <strong>What You’ll Need to Thrive</strong> <p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br> <ul> <li> <p>Minimum of 1-2 years of junior management food &amp; beverage experience. Ideally in the restaurant industry</p><br><br> </li> <li> <p>Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful.</p><br><br> </li> <li> <p>A good understanding and track record in influencing KPI performance</p><br><br> </li> <li> <p>Possess a commercial acumen with an ability to identify opportunities to grow Order Volume &amp; Gross Merchandise Value (GMV)</p><br><br> </li> <li> <p>Demonstrates the ability to think on their feet and solve problems in a fast-paced environment</p><br><br> </li> <li> <p>Great knowledge of food safety and health and safety compliance requirements</p><br><br> </li> <li> <p>Previous experience in leading a team of several direct reports</p><br><br> </li> <li> <p>Can demonstrate excellent communication skills, both verbally and written</p><br><br> </li> <li> <p>Organised individual with strong attention to detail</p><br><br> </li> <li> <p>Tech-savvy and comfortable working with numbers (experience with Looker preferred)</p><br><br> </li> <li> <p>‘Can do, never give up’ attitude and the desire to grow and succeed with one of the world’s fastest growing food-tech companies</p><br><br> </li> <li> <p>Right to work in the relevant country</p><br><br> </li> <li> <p>Able to comply to company working expectations (e.g. weekend working)</p><br><br> </li> </ul> <strong>Why Join Us?</strong> <p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br> <p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br> <p>? Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br> <p>? See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br> <p>? Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br> <p>? A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br> <p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br> <br> <strong>Our Global Structure</strong> <p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br> <br> <strong>Diversity, Equity and Inclusion</strong> <p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At Kempinski, we don't just offer stays; we curate moments. As a hospitality organization, anchored in a legacy of elegance and a pioneering spirit, we have grown into a collection of iconic hotels and resorts around the world, each a landmark in its own right. From grand palaces steeped in history to contemporary masterpieces of design, Kempinski is where impeccable service meets authentic local experiences.<br>We empower our people to be artisans of hospitality, fostering an environment where passion is nurtured, individuality is celebrated, and every detail is thoughtfully considered. Joining Kempinski means becoming part of a family that is dedicated to creating memories that last a lifetime for our guests, and a fulfilling and enriching career for our team.<br>If you are driven by excellence, inspired by the art of hospitality, and seek to contribute to a legacy of luxury, we invite you to explore the exceptional opportunities that await you at Kempinski Hotels. We invite you to be part of our story.<br><br>As our CRM Manager your role will include, but is not limited to:&nbsp;<br><ul><li><strong>Infrastructure Development:</strong> Oversee and support the implementation of a scalable, best-in-class global CRM technology infrastructure.</li><li><strong>Strategy &amp; Lifecycle:</strong> Design and implement automated guest lifecycle communication journeys, from pre-arrival welcomes to post-stay engagement and loyalty retention.</li><li><strong>Targeted Campaign Strategy:</strong> Manage the development of highly targeted, lifecycle-driven CRM marketing strategies focused on customer segments, behavioral triggers, and brand equity.</li><li><strong>Data Privacy &amp; Governance:</strong> In close cooperation with the Legal team, manage strict consent protocols, opt-in/opt-out mechanisms, and global data privacy standards (including GDPR compliance) across all guest communication channels and CRM databases.</li><li><strong>Campaign &amp; Content Management:</strong> Manage the departmental editorial calendar to ensure the timely deployment of marketing content across all guest-facing digital newsletters and communication channels.</li><li><strong>Campaigns &amp; Promotions:</strong> Plan, coordinate, and deploy global loyalty initiatives and high-impact member promotions to accelerate direct channel engagement.</li><li><strong>Segmentation &amp; Personalization:</strong> Establish frameworks for advanced customer segmentation and automate highly personalized, multi-channel communication pathways to enhance guest experiences.</li><li><strong>Data Harmonization:</strong> Map complex data points across multiple channels, consolidating online and offline interactions into a unified customer profile ecosystem.</li><li><strong>Data Quality &amp; Automation</strong>: Implement sophisticated automated business rules to manage profile deduplication, data enrichment, quality monitoring, and issue identification.</li><li><strong>Platform Optimization:</strong> Act as the internal expert for email, messaging, and CRM platforms, identifying opportunities to optimize usage, integrate new features, and manage system integrations.</li><li><strong>Quality Assurance:</strong> Review and provide proofreading support for property-level communications to ensure strict adherence to brand style guides.</li><li><strong>Analytics &amp; Reporting:</strong> Track and report on key performance metrics (open rates, CTR, conversions, guest engagement across touchpoints), providing actionable insights to the executive team.</li><li><strong>Budgeting &amp; Planning:</strong> Support the monthly forecasting of the departmental budget and assist with the annual Business Plan process.</li><li><strong>Collaboration:</strong> Coordinate with internal departments, hotel operations teams, creative agencies, and technical suppliers to ensure seamless delivery of all guest communication assets.<br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Black Pearl is recruiting a highly organised and customer-focused Sports Academy Programmes Coordinator for a premium sports, fitness and family leisure facility in Abu Dhabi.</span><br></p><br><p><span>The successful candidate will coordinate the daily administration and operation of multiple academy programmes while supporting participants, parents, coaches, programme managers and internal departments.</span><br></p><br><p><span>KEY RESPONSIBILITIES</span><br></p><br><ul><li><span>Coordinate the administration and daily operation of academy programmes.</span><br></li><li><span>Manage participant enquiries, registrations, enrolments, transfers, cancellations and waiting lists.</span><br></li><li><span>Maintain accurate participant, parent, attendance, assessment and programme records.</span><br></li><li><span>Coordinate class schedules, programme calendars, venue requirements and operational resources.</span><br></li><li><span>Support programme managers with coach schedules, staffing information and timetable changes.</span><br></li><li><span>Communicate programme schedules, fees, policies and operational updates to parents and participants.</span><br></li><li><span>Support the onboarding and orientation of new participants and families.</span><br></li><li><span>Monitor participant attendance, progression, retention, programme occupancy and capacity.</span><br></li><li><span>Prepare operational reports and support the monitoring of programme KPIs.</span><br></li><li><span>Use CRM, booking, scheduling and reporting systems accurately.</span><br></li><li><span>Maintain data integrity and confidentiality across all participant and company records.</span><br></li><li><span>Coordinate programme changes while minimising disruption to customers.</span><br></li><li><span>Assist with competitions, showcases, holiday camps, workshops, open days and community activities.</span><br></li><li><span>Coordinate with schools, suppliers and other external stakeholders when required.</span><br></li><li><span>Work closely with Programme Managers, Membership Sales, Marketing, Member Experience, Human Resources and Operations.</span><br></li><li><span>Support promotional campaigns, participant-acquisition initiatives and cross-programme referrals.</span><br></li><li><span>Help identify opportunities to improve programme occupancy, retention and customer lifetime value.</span><br></li><li><span>Respond professionally to participant and parent concerns.</span><br></li><li><span>Escalate safeguarding, operational or customer concerns appropriately.</span><br></li><li><span>Support health and safety documentation, risk assessments and equipment checks.</span><br></li><li><span>Review administrative systems and recommend improvements to service, efficiency and reporting.</span><br></li></ul><br><span>RequirementsTo be considered for this role, you need to meet the following criteria:<br><br></span><ul><li><span>Bachelor’s degree in Business Administration, Sports Management, Physical Education, Leisure Management, Marketing, Events Management or a related discipline.</span><br></li><li><span>A relevant diploma in Business, Office or Sports Administration may also be considered.</span><br></li><li><span>At least three years of experience in programme coordination, operations, administration, customer service or business support.</span><br></li><li><span>Previous experience coordinating children’s programmes, sports academies, leisure activities or educational programmes.</span><br></li><li><span>Experience coordinating multiple programmes, schedules or projects simultaneously.</span><br></li><li><span>Experience handling bookings, customer enquiries and participant administration.</span><br></li><li><span>Experience using CRM, booking or scheduling platforms.</span><br></li><li><span>Advanced proficiency in Excel, Word, Outlook and PowerPoint.</span><br></li><li><span>Strong reporting, data-analysis and organisational skills.</span><br></li><li><span>Excellent written and verbal communication skills.</span><br></li><li><span>Ability to communicate patiently and professionally with children and parents.</span><br></li></ul><p><span>PREFERRED</span><br></p><br><ul><li><span>Customer service, project-management or business-administration qualification.</span><br></li><li><span>First Aid and CPR certification.</span><br></li><li><span>Experience organising competitions, camps, workshops or community events.</span><br></li><li><span>Background in a sports academy, fitness facility, leisure centre, education provider, hospitality business or children’s activity organisation.</span><br></li></ul><p><span>HOW TO APPLY</span><br></p><br><p><span>Apply through </span><span>www.blackpearlconsult.com</span><span> or email </span><span>info@blackpearlconsult.com</span><span> with the subject line:</span><br></p><br><p><span>Application – Sports Academy Programmes Coordinator – Abu Dhabi</span><br></p><br><p><span>Only shortlisted candidates will be contacted. Black Pearl does not charge candidates any recruitment or placement fee.</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>HOP Team Leader </strong></p><br><br> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.</p><br><br> <p>We’re looking for a <strong>HOP Site Team Leader</strong> to join our <strong>Dubai </strong>team. In this role, you’ll help us support Site Management in achieving the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity, maintaining strong stock accuracy, and tightly controlling inventory, and minimising all wastage. The Site Team Leader must also contribute to a positive and cooperative working environment for all colleagues, ensuring at all times that the tasks they are completing and delegating are done in a safe, legal, and compliant manner. The Site Team Leader is responsible for running their shift most efficiently and effectively delivering operational excellence. </p><br><br> <strong>What You’ll Be Doing</strong> <p>You’ll be joining the Deliveroo HOP team. Deliveroo HOP launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes – from the weekly shop to a last-minute dinner party or a late-night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo HOP is building a network of stores across London, the UK, and International markets like the UAE. Each delivery store is staffed with a team who have been specially trained to manage the operations efficiently as well as pick and pack orders in record time, with Deliveroo’s 100,000-strong rider network completing all deliveries. We’re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. Hungry to win? This is an exciting time to join the Deliveroo HOP team within the broader Deliveroo organisation – we’re only just getting started!</p><br><br> <p>Here’s what your day-to-day might look like:</p><br><br> <ul> <li> <p>Lead your respective team, working closely with the site management to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in!</p><br><br> </li> <li> <p>Supervise that all orders are picked efficiently and accurately meeting time targets. This includes overseeing the adherence to packaging SLAs and quality assurance of each order to maximise customer satisfaction.</p><br><br> </li> <li> <p>Supervise compliance with company standard operating procedures (SOPs) through robust supervision and impactful coaching.</p><br><br> </li> <li> <p>Communicate professionally and effectively with our Deliveroo riders.</p><br><br> </li> <li> <p>Effectively operate and oversee the dispatch order, ensuring the accurate handling of orders to riders and minimising mistakes.</p><br><br> </li> <li> <p>Ensure all deliveries are handled in line with company expectations and policies, driving adherence to temperature regulations whilst ensuring stock is replenished in an efficient and organised way. Maintain inventory accuracy and stock rotation accordingly. Complete the claims process daily where appropriate.</p><br><br> </li> <li> <p>Complete stock counts as per company policy with a keen eye for inventory management.</p><br><br> </li> <li> <p>Work collaboratively with Site Management teams with the ability to communicate professionally and openly with other stakeholders.</p><br><br> </li> <li> <p>Drive strong standards within your site, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br> </li> <li> <p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties. E.g. neighbours, landlords, contractors etc.</p><br><br> </li> <li> <p>Complete H&amp;S checks and ensure that employees diligently adhere to company policies and procedures throughout their shifts.</p><br><br> </li> <li> <p>Supervise accurate timekeeping, ensuring team members appropriately record their shifts, take breaks as per policy, and adhere to working time directive requirements.</p><br><br> </li> </ul> <strong>What You’ll Need to Thrive</strong> <p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br> <ul> <li> <p>Previous experience in a similar environment (FMCG, retail, warehouse, last mile) is preferred but not essential</p><br><br> </li> <li> <p>Strong hands-on mentality and detail-oriented</p><br><br> </li> <li> <p>Comfortable working in a fast-paced environment</p><br><br> </li> <li> <p>Proven track record of consistently hitting KPI targets (e.g. pick times)</p><br><br> </li> <li> <p>Track record of attendance, punctuality, and reliability</p><br><br> </li> <li> <p>Demonstrated leadership and experience training other associates</p><br><br> </li> <li> <p>Ability to run shifts on their own</p><br><br> </li> <li> <p>Contribute to a positive working environment</p><br><br> </li> <li> <p>Good communication skills and a good proficiency in both written and spoken English</p><br><br> </li> <li> <p>Right to work in the UAE</p><br><br> </li> </ul> <strong>Why Join Us?</strong> <p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br> <p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br> <p> Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br> <p> See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br> <p> Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br> <p> A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br> <p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br> <strong>Our Global Structure</strong> <p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br> <strong>Diversity, Equity and Inclusion</strong> <p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br> <br> </div>