وظيفة امين مستودع في الإمارات 2026

من ٠ إلى ٠ سنة بيت.كوم

Vice President (AVP) Business Unit Control

On-site - الإمارات ٢٣ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY / INTRODUCTION The Global Markets Business Finance team comprises Business Unit Control, Independent Price Verification and Central MI and Change Management teams. The team supports the Global Markets and Group Treasury businesses locally and internationally. The unit falls under the Group Finance department and reports to the CFO, CIB Finance & International. Key priorities of this role include: <ul><li>Providing world class financial reporting & support services, adding value through providing professional, independent & objective financial advice which assist in the achievement of business objectives whilst complying with Group policies and standards, and external statutory obligations.</li><li>Production of financial & management accounting reporting statements for the functional area of responsibility in line with Group reporting standards, whilst maintaining a robust control environment.</li></ul>The Business Unit Control team is responsible for accounting and financial reporting of the Global Markets & Treasury business, acting as a primary control function, and monitoring trading activity to ensure it is in a specified remit. Tasks include Profit & Loss (P&L) reporting decomposition and attribution, dealing with ad hoc management reporting queries, reconciliation and substantiation of P&L and Balance Sheet between the General Ledger (Oracle General Ledger & OneSumX) and Source (e.g. Murex). This role is focused on the day-to-day tasks related to the International Business Unit Control function, such as daily preparation and control of P&L, general ledger reconciliations and variance analysis, explanations, commentaries, and MI reporting. KEY RESPONSIBILITIES <ul><li>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.</li><li>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</li><li>Finance business partner and trusted advisor on reporting and day-to-day support of the Global Markets business, providing prompt and effective support to the Global Markets Front Office, Market Risk, Group Treasury, Group Financial Planning & Analysis, Group Financial Reporting and Business Unit Control management.</li><li>Comprehensive P&L analysis including detailed analysis and interpretation of daily results, variances, risk positions, realized and unrealized P&L components, revaluation curve movements with P&L attribution, new deals, cancelled and amended trades and price / rate validation.</li><li>Key liaison for sales reporting playing a vital role between GM Products and Sales, which includes segmental & coverage-based reporting.</li><li>Key business finance contact for all Global Markets Front Office related queries, leading discussions, as appropriate, with Front Office to ensure P&L analysis is agreed. Act as one of the prime points of contact across all processes in order to ensure all customer needs are being met.</li><li>Provide relevant support to VP, Business Control Unit, ensuring all business transacted is ‘compliant, safe and sustainable’.</li><li>Compilation of all daily revenue reporting for the business, ensuring the accuracy and integrity of source system interfaces into the General Ledger.</li><li>Provide independent validation of the financials reported for the GM businesses by maintaining a robust control framework between FO and reported financials. Maintain a strong understanding of the products traded and the trading strategies within the business.</li><li>Understanding of specific business models, analysis of structured deal packages and application of appropriate accounting standard thereupon. To provide professional & ethical behaviors by ensuring compliance with external legislation, bank standards, internal operating policies and procedures.</li><li>Managing the day to day and month end controls of P&L and Balance Sheet reconciliation, substantiation and reporting for GM.</li><li>Support of new business requests, ensuring they are controlled through the existing or new system architecture, providing responsive support to front office, ensuring “speed to market” of new products.</li><li>Manage projects driven by new regulatory requirements in local and international locations to ensure the key criteria of the regulation is met in a sustainable, efficient and effective manner.</li><li>Line of Business and Desk level commentary with market relevance when internal P&L thresholds are breached.</li><li>Ensure compliance and control of specific accounting processes and practices for proposed new product initiatives or product variations.</li><li>Responsible for identifying issues which impact GM and implementing solutions.</li><li>Act as a central point of contact for Group Finance functions and Global Markets desks: Financial & Regulatory Reporting, Treasury, FP&A, Tax, Financial Control relating to GM Products, and Valuation Control.</li><li>Maintain Key linkages & strong working relationships with Desk Heads, Head of Business Finance, Senior Management, Group Finance, Middle Office, Operations, Business Finance peers Internationally, FP&A, I.T, Market Risk, Legal, Compliance, Operational Risk, Regulators, Internal & External Audit.</li><li>Support Head of Business Unit Control to work with Treasury on FTP, capital & liquidity matters affecting GM Products as required. Provide input to wider Finance strategy activities and strive to work together effectively on overall regional and global programs.</li><li>In conjunction with FP&A, continuously assess the quality of service provided to the principal customers and strive to ensure that the area adds value to their objectives through the provision of accurate and valuable financial data and advice.</li><li>Ensure BUC adopt a proactive attitude to changing environments, both internal and external, and provide value added solutions for Global Markets Finance business partner and trusted advisor on reporting and day-to-day support of the Global Markets business.</li><li>Engender and role model a culture of continuous improvement, ensuring that operations are kept continually under review and that all opportunities for re-engineering and achieving economies of scale are identified, implemented.</li><li>Escalate any issues to the management and assist in mitigating any operational risk.</li><li>Review existing systems / processes / procedures and MIS to proactively identify areas of improvements.</li><li>Use of sophisticated arithmetic models for numerical analysis and evaluation. Writing papers on strategy or other complex issue with logical sequencing and supporting recommendations. Synthesizing information from a variety of sources and extracting relevant concepts / themes.</li><li>Preparing and delivering presentations with context across business functions to deliver maximum impact.</li><li>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>A proven ability to operate effectively at various organization levels & a willingness to adopt a hands-on approach to problem solving where appropriate.</li><li>Good relationship management skills are essential in this role as the candidate will be working closely with internal stakeholders to constantly improve operational performance.</li><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.</li></ul>REQUIREMENTS / QUALIFICATIONS <ul><li>3-5 years’ experience in a Product Control Function.</li><li>Experience in developing Financial and other MI reporting, automating processes.</li><li>Technical knowledge in Pricing and Accounting Financial products - Fixed Income, MM, FX, IR, Com, Equities & Derivatives (Vanilla & Complex).</li><li>Strong understanding of Global Markets and Investment Banking products, with related Technical and Accounting treatments.</li><li>Excellent understanding of modern governance, risk and control assessment techniques.</li><li>Strong financial Math (zero, par, and forward / forward curves).</li></ul>Preferred / Beneficial <ul><li>Qualified Professional (ACA / CFA / MBA in Finance) preferred.</li><li>Working knowledge and experience in Murex, SumX, PowerBI, T24 systems is an advantage.</li></ul> About Us: First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients. Life at FAB: Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization Career Development: FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development. Our Values: At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication. Join our team and be part of a journey to shape the future of banking. </div>

من ٠ إلى ٠ سنة بيت.كوم

Sales Manager/Account Director

On-site - الإمارات ١٨ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Multi-Property role for St. Regis Saadiyat Island Resort, Abu Dhabi and Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi JOB SUMMARY • Accountable for assigned hotels’ respective leisure/wholesale segment. • Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive – Leisure Travel. • Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts. • Liaises with on-property and above property stakeholders to maximize business opportunities and collaborations. • Owns all day-to-day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long-term, value-based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets. • Attends domestic and global leisure tradeshows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties. • Plans and executes national & international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate. • Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools. • Participates in regular business reviews and strategy meetings. • Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards. • Analyses and maintains knowledge of customers, leisure market trends and competition. • Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable. • Performs any other reasonable task assigned by the MP Assistant Director of Sales & Distribution / MP Director of Sales & Distribution.  • Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiative. • Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel-related matters. CANDIDATE PROFILE  Education and Experience: Fluency in English  Additional EU language skills required e.g. French, Spanish, Italian etc. Experience within luxury hotel chains/5-star luxury properties require Substantial knowledge and established network of connections within leisure/wholesale sales segment required Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager – Leisure Travel  Proven prospecting and luxury business development abilities Middle East/UAE experience preferred Core Work Activities: Building Successful Relationships that Generate Sales Opportunities • Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share. • Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base. • Works collaboratively with off-property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels’ overall (sales & distribution) strategy within that specific segment. • Manages and develops relationships with internal and external key stakeholders. Managing Sales Activities • Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company-wide wholesale distribution and direct connectivity efforts. • Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share. • Manages a pre-determined number of leisure accounts in close collaboration with MP Sales Executive – Leisure Travel to ensure maximum yield in line with budgetary objectives. • Identifies and acquires new potential partnerships through a variety of channels. • Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations. • Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity. • Proactively schedules sales calls and corresponding activities such as site inspections, familiarization trips, agent trainings, webinars, virtual calls, client entertainment etc. to strengthen business relationships, educate partners and uncover new business opportunities. • Attends international and local leisure showcases, conferences, tradeshows, functions etc. as a representative of both properties, ensuring that the quality image of the unique portfolio is portrayed, and that every opportunity is taken to promote the hotels and Marriott International. • Conducts content checks on e-channels, websites, and printed/digital brochures to ensure accurate details about the properties.  • Takes responsibility for the compilation and execution of quarterly sales action plans as agreed with MP Assistant Director of Sales & Distribution/ MP Director of Sales & Distribution. Communicates any trends, updates, obstacles on a regular basis. • Tracks monthly segment results, monitors production/weekly pick-up and handles the corresponding reports accordingly. • Executes and supports the operational aspects of leisure business booked (incl. customer correspondence). • Handles VIP guests’/partners’ reservations with utmost care and attention, communicates with respective departments for any required arrangements, meet & greets etc. • Takes personal responsibility to ensure that standards are maintained and that available systems/tools are utilized to their full capacity. • Maintains effective call objective, up-to-date activity and relevant information for each key account and ensures follow up is executed in a timely manner. • Owns and ensures an efficient day-to-day operation of the leisure segment. • Understands and is in a position to accurately hand over any leisure group and event enquiries to Groups & Events team. • Takes personal responsibility for understanding the overall commercial strategy and budgetary guidelines, enabling empowered decision-making in all rate negotiations. • Collaborates with marketing department for new initiatives, out-of-the-box ideas, etc. to drive performance and exposure. • Participates in regular business reviews and strategy meetings providing an update on the travel segment performance and trends. Active involvement in the annual budget planning process. • Supervises support staff in the planning, administration and execution of assigned tasks and any other sales related activities, as required. Assist when needed in recruiting, directing, managing, training and coaching sales associates. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Understand hotels’ business mix and how leisure segment ties into overall strategy. • Analyses and maintains knowledge of customers, leisure/wholesale market trends, competitors’ strengths and weaknesses, economic developments, supply and demand etc. to allow for optimal selling. Monitors, collects, analyses data and communicates information accordingly to adapt selling strategies and align sales activities according to needs. • Closes the most profitable business opportunities for the hotels based on market conditions and location needs. • Gains understanding of the hotels’ primary target customers and service expectations. Serves the customers by understanding their business, requirements and potential concerns in order to offer enhanced solutions both prior to and during the stay/program/event. Providing Exceptional Customer Service  • Partners with reservations, revenue, hotel operations and other concerned departments to provide an exemplary customer service, while building long-lasting business relationships and loyalty to Marriott International • Sets a positive example and collaborates with various departments to create distinctive moments for the clients on property, ensuring that expectations are exceeded. • Executes and supports the company’s service standards, driving customer loyalty by delivering consistent service excellence throughout each customer experience. • Interacts with clients to obtain feedback on product quality and service levels. • Demonstrates high energy levels to motivate and inspire the team to focus on consistently providing the highest level of customer service. • Conducts training for associates about leisure/wholesale segment, initiatives, requirements and expectations. Additional Responsibilities • Conducts and coordinates site inspections for hotels, as required. • Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

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Sales Executive

On-site - الإمارات ١١ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity.  Key Responsibilities Develop and execute the properties outside catering sales strategy in alignment with overall business goals. Drive proactive sales efforts to secure new business and grow existing accounts. Collaborate with operations and culinary teams to ensure seamless execution of catered events. Accurately forecast catering revenues and monitor performance against targets. Identify market trends and customer needs to tailor offerings and enhance competitiveness. Ensure compliance with brand standards and service excellence in all client interactions. Maintain strong relationships with key clients, partners, and vendors to support long-term business growth. Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services. Candidate Profile Experience: Must have (1+) years of progressive sales experience  Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred  Experience of selling in catering segment is essential. Marriott sales experience is desirable but not essential. Handling outside catering business is essential.  Fluent Arabic both oral and written is desirable but not essential. Skills and Knowledge  Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Mathematics - Using mathematics to solve problems. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget. Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention. Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR. Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes. Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Education or Certification  2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area. 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management Core Work Activities The following are specific responsibilities and contributions critical to the successful performance of the position: Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center. Handles all opportunities if hotels does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Handles complex business with significant revenue potential as well as significant customer expectations. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximize revenue by up selling packages and creative food and beverage. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Close the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.). Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.). Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities. Manage and develop relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Conducts site inspections. Create contracts as required. Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand’s Customer Service Standards and hotel’s Brand Standards. Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.  Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Performs other duties as assigned to meet business needs Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.  Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.  Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.  Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.  Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Basic Competencies  - Fundamental competencies required for accomplishing basic work activities.  Basic Computer Skills  - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning  - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension  - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension  - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

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Director of EBC

On-site - الإمارات ١١ يوليو ٢٠٢٦

الفعاليات والترفيه

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance. Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team. Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels. SCOPE / BUSINESS CONTEXT  A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort  Number of Direct Reports – 18 Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC CANDIDATE PROFILE  Experience  Previous experience with a large scale or multi-site EBC environment  Skills and Knowledge  Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure Possesses excellent telephone sales skills Strong customer development and relationship management skills Ability to set accurate revenue goals for team Ability to interpret market data and apply to sales strategy Ability to implement successful sales strategies for multiple properties Knowledge of all Marriott Lodging products, cultures and brand strategies Knowledge of need time strategy as developed by Revenue Management Knowledge of contractual agreements and legal implications Knowledge of food trends, food and beverage composition and menu planning Effective sales skills to upsell products and services Ability to manage and balance large group and local catering business Knowledge of marketing strategies Knowledge of group business Knowledge of operations and associated challenges for all brands Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning Strong communication skills (verbal, listening, writing) Effective decision making skills Ability to influence others Effective coaching and development skills Strong organization skills Ability to use standard software applications and hotel systems including SFA, NGS,Opera S&C Delphi, PMS, MARSHA, etc. Strategic planning skills Ability to evaluate business trends and modify business strategies accordingly Ability to execute against the strategy; drive results Strong problem-solving skills Strong consensus building skills Strong analytical skills Good negotiation skills Effective change management skills Effective conflict management skills Strong customer and associate relation skills Ability to develop and maintain relationships e.g., associates, customers, vendors Basic legal knowledge related to hotel operations Strong presentation and platform skills Good training/facilitator skills Ability to effectively manage labor productivity Knowledge of governmental regulations and all health and safety standards  Education or Certification High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferred Education or Certification  High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferre Sales and Marketing: Provides sales functional expertise to participating hotels.  Maximizes revenue by upselling packages and creative food and beverage.  Sets direction to ensure that Sales Team achieves goals.  Understands and achieves team and individual goals.  Provides critical input to market leaders for development of property and overall market sales strategy. Participates in weekly sales strategy meetings. Works collaboratively with property/cluster Revenue Management and Event Management personnel to effectively manage the placement and execution of sales opportunities. Provides ongoing feedback and recommendations to improve effectiveness of overall sales office processes. Works with market leadership to encourage non-participating or new hotels to join the sales office Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Makes recommendations and works with hotel leaders to improve sales results. Provides targeted and timely communication of results and other achievements and challenges to the Director of Marketing. Reviews turnover to the Event Planning team for consistency and completion. Works with Director and/or other appropriate leaders to develop, implement and maintain Sales office standards.  Reviews turnover to hotels for consistency and completion.  Reviews and monitors Sales Office call volume; sets schedule by operating hours and shift levels based on volume; recommends changes in staffing as needed Revenue Management  Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate. Utilizes property diagnostic process (PDP) in order to maximize revenue and profits. Monitors local, regional and International business outlook and provides updates to Revenue Management. Guest Satisfaction: Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.  Ensures sales team establishes clear expectations for customers and properties throughout the sales process.  Ensures transfer of accurate, complete and timely information to operating departments at the properties.  Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of Director, Sales Office as appropriate.  Participates in guest satisfaction review sessions with Sales Team to help identify areas of improvement. Shares recommendations to address guest service issues with team.  Works with Director, Sales Office to incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.  Supports the customer recognition program in effect at the X Sales Office.  Human Resources: Interviews, hires management, and hourly associates with the appropriate skills to meet the business needs of the properties.  Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.  Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.  Communicates performance expectations in accordance with job descriptions for each position and monitors progress.  Conducts hourly associate performance appraisals according to Standard Operating Procedures.  Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.  Administers sales bonus and incentive programs.  Celebrates successes and publicly recognizes the contributions of team members (Golden Circle Award, customer letters etc.).  Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.  Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.  Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).  Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.  Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.  Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).  Financial Management  Participates in the development of annual shared service operating budget.  Manages the shared service operating budget including controllable expenses to achieve or exceed budgeted goals. Makes recommendations on staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.  Prepares weekly and period end P&L critiques.  Understands the operation’s impact on the overall financial goals of participating properties and educates staff on details as appropriate.  MANAGEMENT COMPETENCIES LEADERSHIP Sales and Marketing Management : Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals.  Revenue Management : Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel. Guest Satisfaction : Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share. Human Resources : Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success. Financial Management : Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.  TECHNICAL EXPERTISE Guest Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Ensures sales team establishes clear expectations for customers and properties throughout the sales process. Ensures transfer of accurate, complete and timely information to operating departments at the property. Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of property leadership team as appropriate. Leads guest satisfaction review sessions with Sales Team to identify areas of improvement. Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect in the sales office. Human Resources Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the properties. Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts hourly associate performance appraisals according to Standard Operating Procedures. Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities. Administers sales bonus and incentive programs. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary. Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) . Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program. Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters). Financial Management Manages operating budget including controllable expenses to achieve or exceed budgeted goals. Manages appropriate staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits. Processes period end reporting and critique. Communicates financial results to appropriate stakeholders. Understands the operation’s impact on the overall financial goals of the hotel and educates staff on details as appropriate. OTHERS Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Notify Loss Prevention/Security of any guest reports of theft Policies and Procedures Follow company, hotel and department policies and procedures. Follows Marriott International Hotels Limited Regional Office policies and procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors and Management. Working hours as required to do your job but normally not less than 48 hours per week. Guest Relations Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust. Assist other employees to ensure proper coverage and prompt guest service. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Thank guests with genuine appreciation and provide a fond farewell. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Communication Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to guests and co-workers using clear, appropriate and professional language. Talk with and listen to other employees to effectively exchange information Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals Quality Assurance/Quality Improvement Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit. Physical Tasks Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internati </div>

وظيفة امين مستودع في الإمارات

Vice President (AVP) Business Unit Control

Sales Manager/Account Director

Sales Executive

Director of EBC

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظيفة امين مستودع في الإمارات

Vice President (AVP) Business Unit Control

Sales Manager/Account Director

Sales Executive

Director of EBC

اشترك لتصلك وظائف وظيفة امين مستودع في الإمارات الجديدة دوريا علي بريدك