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Contact Centre Agent – Arabic Speaker Location: Dubai, UAEContract: 3 Months Industry: Retail / E-commerce Salary: AED 4,500–4,800 per month Joining: Immediate Language: Arabic & English – Mandatory<br>We are looking for an Arabic-speaking Contact Centre Agent with retail or e-commerce experience to support customers across calls, emails, and live chat.<br>Key Responsibilities Handle inbound and outbound customer calls, emails, and live chats. Assist customers with product availability, pricing, specifications, colours, sizes, and promotions. Support e-commerce orders, order tracking, payments, and delivery-related queries. Coordinate with stores, warehouse, logistics, and delivery teams for order resolution. Manage customer requests related to returns, exchanges, refunds, cancellations, and warranty claims. Resolve complaints including delayed deliveries, damaged products, missing items, and incorrect orders. Guide customers on online shopping, account queries, payment processes, and website navigation. Provide information on stores, operating hours, stock availability, and promotions. Maintain accurate customer interactions and case updates in the CRM / ticketing system. Follow up with customers and ensure timely resolution and customer satisfaction.<br>Candidate Requirements Fluent Arabic and English – spoken and written. Minimum 1 year of experience in Retail / E-commerce Customer Service. Experience handling voice and non-voice customer interactions. Good understanding of online orders, deliveries, returns, refunds, and customer complaints. Strong communication and customer-handling skills. Experience using CRM / ticketing systems preferred. Candidates requiring visa sponsorship. Immediate availability is mandatory.<br>Key Skills Arabic Customer Service | Contact Centre | Call Centre | Arabic Speaker | Bilingual Customer Service | Inbound Calls | Outbound Calls | Live Chat Support | Email Support | Retail Customer Service | E-commerce Support | Order Management | Order Tracking | Delivery Coordination | Returns & Refunds | Exchange Management | Complaint Resolution | Customer Experience | CRM | Ticketing Systems | Customer Engagement | After-Sales Support | Online Shopping Support | Payment Queries | Logistics Coordination | CSAT | Escalation Management | Customer Retention | English Communication | Arabic Communication

The incumbent will be responsible for checking LC/SBLC/Collection documents under Export/Import as per Bank’s internal policies as well as ICC guidelines and lodging the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.<br>Key Result Areas<br>- Process transactions related to Trade Finance Transactions (Import LC, Export LC, Guarantees, Import and Export Collections) as a Backup.<br><br>- Handle Islamic Trade Operations documents, and ensure all requirements are met as per Shariah requirements<br><br>- Review customer complaints and take immediate action to satisfy them.<br><br>- Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.<br><br>- Manage the Export Advising dispatch process<br><br>- QC for Shipping Guarantees<br><br>- Backup for all branches for Scanning<br><br>- Preparing/tracking all new received and lodged documents for BNC LODG.<br><br>- Scanning of documents. & Rescanning of all types of document (as per requirements)<br><br>- Supporting the scanning team with any assistance<br><br>- Support the scanning team to ensure tasks are completed smoothly and offer assistance whenever needed.<br><br>- BNC doc dispatching.<br><br>- Support for All FTC front desk activities at the DOZ branch.<br><br>- Ad-hoc tasks given by the Team Head<br><br>- Coordinate with branches and internal stakeholders to ensure smooth operations<br><br>- Support and guide team members to ensure operational efficiency and service quality<br><br><br>Knowledge, Skills and Experience<br>- Bachelor's Degree<br><br>- At least 5-8 years of relevant working experiences in Trade Operations<br><br>- Document checking experience of 2-3 years is a must.<br><br>- Strong communication skills and interpersonal skills<br><br>- Proficiency in MS Office (Word and Excel)<br><br>- Attentive to details, strong analytical skills and interpersonal skills<br><br>- Able to work under pressure, excellent organizational skills and good team player.

Role Description The Trade Finance Officer is a part-time role based in Abu Dhabi with a hybrid work arrangement, combining on-site presence with some work-from-home flexibility. The role involves managing trade finance activities related to ECSB’s projects and partner engagements, including reviewing and processing trade documentation and ensuring compliance with relevant standards and regulations. Day-to-day tasks include handling letters of credit and trade operations, monitoring transaction flows, coordinating with financial institutions and project partners, and maintaining accurate records. The Trade Finance Officer will analyze trade finance risks, support the development of financial procedures for international collaborations, and provide clear, timely reporting to internal stakeholders. The position also requires close collaboration with research and program teams to align financial processes with ECSB’s mission and project objectives. Qualifications Strong knowledge of trade finance instruments, including Letters of Credit and related documentation practices. Solid understanding of Finance principles and the ability to interpret financial data for trade-related activities. Experience in Trade Operations, including processing transactions, documentation checks, and coordination with banks and counterparties. Familiarity with Trading environments and international trade workflows, with attention to risk management and compliance. Working knowledge of UCP 600 and other relevant international rules and standards governing documentary credits. Bachelor’s degree in Finance, Business, Economics, or a related field; a relevant professional certification in trade finance is an asset. Strong analytical, numerical, and problem-solving skills, with high attention to detail and accuracy. Effective written and verbal communication skills in English; additional regional languages are an advantage. Ability to work independently, manage part-time schedules, and collaborate in a multicultural, research-oriented environment. Proficiency with standard office software and financial systems; experience with trade finance platforms is beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Trade Compliance Manager Arabic Speaker (F/M) </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>24 août 2026 </span> <br> <br> <br> <br> <span>Lieu:&nbsp; </span> <span> </span><p> <span>Dubai, AE </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br> <p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over <strong>150 countries</strong> access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi &amp; Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br> <br> <p><span>Join our global community of over <strong>190,000 dedicated employees</strong> around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br> <p><span><u>Discover more by following us on LinkedIn!</u></span></p><br><br> <br> <p><br><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br> <p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​</span></p><br><br><p><span><strong>Your role</strong></span></p><br><br> <p><span>Essilor Luxottica’s EMEA Trade Team is seeking a Trade Operations Lead to shape and build our Trade Operations capability across the GCC region, based in Dubai. This role will serve as the sole Trade Compliance representative in Dubai, supporting the broader GCC business and acting as a key partner to regional and global stakeholders.</span></p><br><br> <p><span>The successful candidate will play a foundational role in the design and implementation of a robust Trade Compliance operations program from the ground up, working closely with Customs and Trade Compliance teams in France, Italy, and Poland. This is a hands-on role that requires strong operational trade expertise and confidence in driving stakeholder influence, process design, training support, and a practical, data-driven mindset.</span></p><br><br> <p><span>The ideal candidate will bring prior GCC regional experience and a background working in Dubai as a Trade Analyst, Trade Consultant, Customs Broker, and/or Trade Specialist, with direct exposure to import/export operations and customs processes across the region.</span></p><br><br> <br> <p><span><strong>Main responsibilities</strong></span></p><br><br> <ul> <li><span>Lead the development and implementation of a scalable Trade Operations and Trade Compliance program for the GCC region.</span></li> <li><span>Act as the primary Trade Compliance point of contact in Dubai, supporting the business across GCC markets.</span></li> <li><span>Partner closely with Customs and Trade Compliance teams in France, Italy, and Poland to align regional operations with global standards and business objectives.</span></li> <li><span>Assess current operating models, identify Trade Compliance gaps, and define practical solutions to strengthen processes, controls, and execution.</span></li> <li><span>Design and implement standard operating procedures that support compliance, operational efficiency, and business scale.</span></li> <li><span>Support the creation of a stakeholder training program, including development of materials and on-site delivery of training where needed.</span></li> <li><span>Collaborate cross-functionally with internal business teams, external partners, customs authorities, brokers, and freight forwarders.</span></li> <li><span>Support customs recordkeeping, reporting, post-entry review, corrective actions, and continuous improvement activities.</span></li> <li><span>Drive disciplined operational oversight across import and export activities, ensuring compliant and efficient execution.</span></li> <li><span>Bring a modern, forward-looking perspective to Trade Operations by identifying cost-effective methods, digital tools, and practical solutions that improve visibility, control, and scalability.</span></li> <li><span>Use data, reporting, and business intelligence to deliver clear Trade Compliance insights and support informed decision-making, especially in environments where systems and tools may still be maturing.</span></li> </ul> <br> <p><span><strong>Your profile</strong></span></p><br><br> <ul> <li><span>Prior experience in the GCC region, with direct experience working from and within Dubai in a role such as Trade Analyst, Customs Broker, and/or Trade Specialist.</span></li> <li><span>Proven experience in import and export operations.</span></li> <li><span>Strong command of customs recordkeeping, reporting, post-entry management, review, reconciliation, and continuous improvement.</span></li> <li><span>Experience working with customs brokers and freight forwarders, including providers with integrated customs brokerage capabilities.</span></li> <li><span>Understanding of Free Trade Zones and special airport operations.</span></li> <li><span>Familiarity with regional customs portals and practical customs filing and operational workflows across GCC markets.</span></li> <li><span>Strong communication and stakeholder management skills, with the ability to work effectively across regions, functions, customers, service providers, and customs authorities.</span></li> <li><span>Comfortable working with data and digitization, with strong Microsoft Office, Excel, and Business Intelligence capabilities.</span></li> <li><span>Able to translate data into clear, actionable Trade Compliance messages in the absence of robust tools or systems.</span></li> <li><span>English and Arabic are required.</span></li> </ul> <ul> <li><span><strong>French and/or Italian</strong> language skills are a strong plus.</span></li> <li><span>Additional languages are highly welcome.</span></li> <li><span>Experience helping build or transform Trade Compliance operations in a scaling or evolving business.</span></li> <li><span>Ability to identify and implement 21st-century, cost-effective approaches to Trade Compliance through better processes, automation, data use, and pragmatic tooling.</span></li> <li><span>Comfortable working across time zones.</span></li> <li><span>Experience working in a matrixed, international environment with cross-border stakeholders.</span></li> </ul> <p><span>The ideal candidate is a builder: practical, credible, and comfortable operating independently in-region while staying tightly connected to global teams. They know how to balance compliance rigor with business reality, can spot gaps quickly, and are able to convert ambiguity into structure, process, and scalable execution. They are equally comfortable engaging with customs authorities, brokers, business stakeholders, and senior regional partners.</span></p><br><br> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <br> <br><br> </div>

If you’ve worn a pair of glasses, we’ve already met.<br><br>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, Lens Crafters, Salmoiraghi & Viganò and the Grand Vision network), and leading e-commerce platforms.<br><br>Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.<br><br>Discover more by following us on Linked In!<br><br>Your #Future InSight with Essilor Luxottica<br><br>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!<br><br>Your role<br><br>Essilor Luxottica’s EMEA Trade Team is seeking a Trade Operations Lead to shape and build our Trade Operations capability across the GCC region, based in Dubai. This role will serve as the sole Trade Compliance representative in Dubai, supporting the broader GCC business and acting as a key partner to regional and global stakeholders.<br><br>The successful candidate will play a foundational role in the design and implementation of a robust Trade Compliance operations program from the ground up, working closely with Customs and Trade Compliance teams in France, Italy, and Poland. This is a hands-on role that requires strong operational trade expertise and confidence in driving stakeholder influence, process design, training support, and a practical, data-driven mindset.<br><br>The ideal candidate will bring prior GCC regional experience and a background working in Dubai as a Trade Analyst, Trade Consultant, Customs Broker, and/or Trade Specialist, with direct exposure to import/export operations and customs processes across the region.<br><br>Main Responsibilities<br><br>Lead the development and implementation of a scalable Trade Operations and Trade Compliance program for the GCC region. Act as the primary Trade Compliance point of contact in Dubai, supporting the business across GCC markets. Partner closely with Customs and Trade Compliance teams in France, Italy, and Poland to align regional operations with global standards and business objectives. Assess current operating models, identify Trade Compliance gaps, and define practical solutions to strengthen processes, controls, and execution. Design and implement standard operating procedures that support compliance, operational efficiency, and business scale. Support the creation of a stakeholder training program, including development of materials and on-site delivery of training where needed. Collaborate cross-functionally with internal business teams, external partners, customs authorities, brokers, and freight forwarders. Support customs recordkeeping, reporting, post-entry review, corrective actions, and continuous improvement activities. Drive disciplined operational oversight across import and export activities, ensuring compliant and efficient execution. Bring a modern, forward-looking perspective to Trade Operations by identifying cost-effective methods, digital tools, and practical solutions that improve visibility, control, and scalability. Use data, reporting, and business intelligence to deliver clear Trade Compliance insights and support informed decision-making, especially in environments where systems and tools may still be maturing.<br><br>Your profile<br><br>Prior experience in the GCC region, with direct experience working from and within Dubai in a role such as Trade Analyst, Customs Broker, and/or Trade Specialist. Proven experience in import and export operations. Strong command of customs recordkeeping, reporting, post-entry management, review, reconciliation, and continuous improvement. Experience working with customs brokers and freight forwarders, including providers with integrated customs brokerage capabilities. Understanding of Free Trade Zones and special airport operations. Familiarity with regional customs portals and practical customs filing and operational workflows across GCC markets. Strong communication and stakeholder management skills, with the ability to work effectively across regions, functions, customers, service providers, and customs authorities. Comfortable working with data and digitization, with strong Microsoft Office, Excel, and Business Intelligence capabilities. Able to translate data into clear, actionable Trade Compliance messages in the absence of robust tools or systems. English and Arabic are required. French and/or Italian language skills are a strong plus. Additional languages are highly welcome. Experience helping build or transform Trade Compliance operations in a scaling or evolving business. Ability to identify and implement 21st-century, cost-effective approaches to Trade Compliance through better processes, automation, data use, and pragmatic tooling. Comfortable working across time zones. Experience working in a matrixed, international environment with cross-border stakeholders.<br><br>The ideal candidate is a builder practical, credible, and comfortable operating independently in-region while staying tightly connected to global teams. They know how to balance compliance rigor with business reality, can spot gaps quickly, and are able to convert ambiguity into structure, process, and scalable execution. They are equally comfortable engaging with customs authorities, brokers, business stakeholders, and senior regional partners.

Job Description:<br>Job Title: Finastra Fusion Trade Innovation Application Support Specialist Location: Fujairah<br>Experience Required4–7 years of experience in application support for Fusion Trade Innovation About the Role We are looking for a hands-on Application Support Specialist with strong operational experience supporting Fusion Trade Innovation (FTI) from Finastra. The role focuses on day-to-day application support, performance monitoring, environment stability, and platform administration within a Trade Finance ecosystem.<br>Key Responsibilities Application Support & Operations Provide L2/L3 production support for Fusion Trade Innovation Monitor system health, logs, batch jobs, and transaction processing Investigate and resolve application incidents, defects, and user-reported issues Coordinate with infrastructure, database, and business teams for issue resolution Maintain SLAs and ensure system availability Performance Management Monitor application and server performance metrics Identify bottlenecks and implement optimization measures Support capacity planning and system tuning Analyze logs and performance reports for proactive issue prevention Server & Application Housekeeping Perform regular housekeeping activities including:Log maintenance and cleanup File system and storage monitoring Archiving and data maintenance Batch job monitoring and scheduling Ensure environment stability across DEV, UAT, and PRODPatch Management & Administration Plan, coordinate, and apply product patches and upgrades Perform pre- and post-deployment validation Manage application configuration, parameters, and environment settings Support release deployments and rollback procedures Maintain system documentation and operational runbooks Required Technical Skills Strong hands-on experience supporting Fusion Trade Innovation in production environments Experience in:Application administration and environment management Performance monitoring tools and log analysis Linux/Unix server environments Database querying (Oracle / SQL) Job scheduling and batch processing Understanding of deployment processes and patch management lifecycle Familiarity with system integration touchpoints and interfaces Functional Knowledge Basic to intermediate understanding of Trade Finance operations Awareness of transaction lifecycle within trade processing systems Understanding of production support best practices in banking environments Qualifications Bachelor’s degree in Computer Science, IT, or related discipline4+ years of application support experience in banking or financial services Experience supporting mission-critical enterprise applications Preferred Skills Experience in Trade Finance platforms or banking product support Exposure to monitoring tools (e.g., application performance monitoring solutions) Strong troubleshooting and root-cause analysis capability Experience working in ITIL-based support environments Soft Skills Strong analytical and problem-solving ability Clear communication and incident coordination skills Ability to work in shifts / on-call support model Organized and process-driven approach to operations

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Responsible for supporting transactors and the team achieve revenue targets, leading Pipeline submission, Monthly Business reviews, Accurate PMIs, DIFC classification reporting. Supporting in preparing Deal Memos and Transactions Memos.</span><br><span>• &nbsp; &nbsp;Supporting revenue targets set for structured trade transactions.</span><br><span>• &nbsp; &nbsp;The role involves drafting pre-screening memos, expressions of interest / response to requests for proposals, pitch books, BCAs, bespoke DoIs, and documentation of structured trade transactions.</span><br><span>• &nbsp; &nbsp;Working in tandem with SST transactors.</span><br><span>• &nbsp; &nbsp;The role will involve executing bespoke trade finance solutions for client needs, including but not limited to open a/c financing, inventory/warehouse finance,complex documentary trade transactions, etc.</span><br><span>• &nbsp; &nbsp;The role will also involve reporting team performance statistics on a monthly basis.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Understanding of Client</span><br><span>• &nbsp; &nbsp;Deep understanding of clients’ business needs, footprint, buying centres, decision makers, etc.</span><br><span>• &nbsp; &nbsp;Together with the transactors, owns Account Plan commitments related to structured trade transactions.</span><br><span>• &nbsp; &nbsp;Understanding of trade products and its applicability to solve client needs.</span><br><span>• &nbsp; &nbsp;Assist transactors originate and scope by employing a consultative approach of finding needs and providing solutions to clients either directly or through trade sales teams / RMs.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Business</strong></span><br><span><strong>Structure and Negotiate&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Together with the transactors, develop structures and prepare pitch books / response to RfPs to meet clients financing needs. Assist transactors in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.</span><br><span>• &nbsp; &nbsp;Preparing and negotiating (together with the transactors) term sheets with the client. To vet the underlying commercial contracts, if any.</span><br><span>• &nbsp; &nbsp;Help ensure deal selection is optimal.</span><br><span>• &nbsp; &nbsp;To interface and engage with In-house Legal and external counsel as applicable to ensure the documentation is robust and in line with banks requirements.</span><br><span>• &nbsp; &nbsp;To engage various teams and work to resolve operational, regulatory &amp; compliance, accounting and tax issues.</span><br><span>• &nbsp; &nbsp;Assist structure the solutions for the distribution/sell down of the assets (developed through various structures including ECAs, credit insurance, primary market distribution etc).</span><br><span>• &nbsp; &nbsp;Run appropriate pricing calculators to price the transaction appropriately and charge structuring fees commensurate with the risk, solution and efforts.</span></p><br><br> <p><span><strong>Processes</strong></span><br><span><strong>Delivery and Execution&nbsp;</strong></span><br><span>• &nbsp; &nbsp;To be aware of the operational aspects of each product and systems so that structures are developed which keeps operational risks at accepted levels.</span><br><span>• &nbsp; &nbsp;To coordinate with the delivery teams to ensure that draw downs happen smoothly.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;To be able to prepare pre-screening memos and credit memos so that deal structure, risks and revenue economics can be effectively communicated to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;To help ensure that the solutions are in line with the banks policies and deviations are appropriately identified and approvals sought.</span><br><span>• &nbsp; &nbsp;To assist discuss structure and risks along with RM teams and credit.</span><br><span>• &nbsp; &nbsp;To ensure key risk triggers are monitored.</span><br><span>• &nbsp; &nbsp;To keep track of deal BCA renewals.</span></p><br><br> <p><span><strong>Governance&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Build strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change agenda.</span><br><span>• &nbsp; &nbsp;Proactively engage business &amp; functional partners / stakeholders to drive the origination sales agenda with clients.</span><br><span>• &nbsp; &nbsp;Maintain a strong MIS and prepare reports for senior management reviews.</span><br><span>• &nbsp; &nbsp;Promote the SCB brand and exemplify the values of the Group in all undertakings, including adherence to the Group Code of Conduct.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;SST transactors.</span><br><span>• &nbsp; &nbsp;Country and Regional Trade Heads and TB heads.</span><br><span>• &nbsp; &nbsp;Country and Regional Heads of Products.</span><br><span>• &nbsp; &nbsp;Country and Regional Heads of Coverage.</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Represent SCB and Transaction Banking with all stakeholders including Clients and industry bodies.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Proven risk management capabilities</span><br><span>• &nbsp; &nbsp;Strong analytical capability</span><br><span>• &nbsp; &nbsp;Well-developed influencing skills</span><br><span>• &nbsp; &nbsp;Ability to manage and engage team in global, multi-function environment with sometimes shared or matrixed reporting lines.</span><br><span>• &nbsp; &nbsp;Strong commercial awareness and ability to spot cross sell opportunities through developments in the market and client requirements.</span><br><span>• &nbsp; &nbsp;Strong drive for results, ability to plan, track and follow through to drive results</span><br><span>• &nbsp; &nbsp;Proven experience of managing change&nbsp;</span><br><span>• &nbsp; &nbsp;Thorough understanding of complex clients and ability to deliver in challenging situations</span><br><span>• &nbsp; &nbsp;Service excellence part of our DNA</span></p><br><br><b>Qualifications</b> <br><p><span><strong>Experience</strong></span><br><span>• &nbsp; &nbsp;Broad banking experience with exposure to clients of Africa and / or Middle East.</span><br><span>• &nbsp; &nbsp;Knowledge of Trade products.</span><br><span>• &nbsp; &nbsp;Proven ability to run independently with opportunities once they are identified.</span><br><span>• &nbsp; &nbsp;Lead discussions with internal stakeholders including RM teams, credit, CRC and operations.&nbsp;</span><br><span>• &nbsp; &nbsp;Teamwork: ability to work in a cross cultural team and maximize the team effort.</span></p><br><br> <p><span><strong>Knowledge</strong></span><br><span>• &nbsp; &nbsp;Basic Structured Trade knowledge.</span><br><span>• &nbsp; &nbsp;Ability to handle documentation.</span><br><span>• &nbsp; &nbsp;Managing deal lifecycle post identification of transactions - structuring to term-sheet/credit workshopping /negotiating facility docs/execution.</span><br><span>• &nbsp; &nbsp;Good credit understanding and experience. Coordinate input and approvals from internal stakeholders on the solutions.</span><br><span>• &nbsp; &nbsp;Risk – Exposure to credit analysis and BCA writing of complex clients. Experience of executing multi geography transactions with understanding of legal and regulatory implications will be beneficial.</span><br><span>• &nbsp; &nbsp;Exposure to ECA, Insurance, Syndications, risk participation and True sale will be beneficial.</span><br><span>• &nbsp; &nbsp;CCC certified.</span></p><br><br> <br><p><span><strong>Skills</strong></span><br><span>• &nbsp; &nbsp;Ability to assist transactors identify client needs and create solutions to generate new to bank business.</span><br><span>• &nbsp; &nbsp;Providing inputs on transaction structuring, whilst conforming to the Bank’s policies and client’s objectives.</span><br><span>• &nbsp; &nbsp;Ability to assist transactors cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.</span><br><span>• &nbsp; &nbsp;Ability to assist transactors probe the commercial implications of client‘s needs and provide solutions and advice that positively impact the client’s operational and financial performance.</span><br><span>• &nbsp; &nbsp;Strategic: ability to have an independent view on transactions, and willingness to challenge transactors.</span><br><span>• &nbsp; &nbsp;Analytical: ability to search for reasons and causes behind events and decisions and be able to brainstorm on all the factors that might affect a situation. Ability to understand, and communicate industry and business risks and find solutions that fit within acceptable risk levels.</span><br><span>• &nbsp; &nbsp;Effective communication skills: Well-developed written and spoken communication skills to promote SCB capabilities within the SCB Group and externally and ability to coordinate and manage multiple stakeholders.</span><br><span>• &nbsp; &nbsp;Diligence – Help ensure deals are closed efficiently, fees booked within committed timelines and budgets are met.</span></p><br><br> <p><span><strong>Behaviours</strong></span><br><span>• &nbsp; &nbsp;Wants to be a partner of the transactors – to provide inputs, challenge thoughts, and take work out of the transactors’ plate and run independently.</span><br><span>• &nbsp; &nbsp;Strong credibility with key stakeholders, i.e. Risk, RMs and Transaction Banking teams.</span><br><span>• &nbsp; &nbsp;Sharp commercial focus, analytical mindset, consultative engagement style, innovative problem solving approach, and strong achievement orientation</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Some careers shine brighter than others &nbsp; &nbsp; &nbsp;&nbsp;</p><br><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.</p><br><br><p><br>&nbsp;<br>HSBC Corporate and Institutional Banking (CIB) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><p><br>&nbsp;<br>HSBC Global Trade Solutions is one of the largest trade services organizations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade solutions for CIB clients. It has been repeatedly recognized by the industry’s most prominent publications and associations in numerous awards for its strength in combining innovation and service excellence with end-to-end client solutions.</p><br><br><p><br>&nbsp;<br>We are currently seeking an ambitious person to be part of HSBC Global Trade Solutions (GTS) team who will deal with International Mid-Market (IMM) clients and be responsible to lead with insight and creativity, originating differentiated trade, supply chain and receivables solutions that deepen relationships, unlock working capital and deliver sustainable revenue growth across the region</p><br><br><br><p><br><strong>In this role, you will: -</strong></p><br><br><br><p>• &nbsp; &nbsp;Drive revenue growth across trade, supply chain finance and receivables solutions—building stronger, more profitable client partnerships.<br>• &nbsp; &nbsp;Expand share of wallet within existing relationships, including increasing penetration across group entities and key decision-makers.<br>• &nbsp; &nbsp;Originate new business by identifying “new-to-bank” and “new-to-trade” opportunities and converting them into scalable revenue streams.<br>• &nbsp; &nbsp;Shape winning solutions by partnering with product, structuring, distribution, implementation and client service teams to deliver seamless execution—especially for complex, cross-border transactions.<br>• &nbsp; &nbsp;Lead market-facing insight: stay ahead of industry trends, client needs and competitive dynamics, translating them into compelling client propositions.<br>• &nbsp; &nbsp;Act as a trusted senior client partner, influencing executives with clear commercial narratives, disciplined pricing and thoughtful risk awareness.<br>• &nbsp; &nbsp;Contribute to strategic initiatives that strengthen GTS performance, capability and client impact—while operating within HSBC’s policies and frameworks.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><p>• &nbsp; &nbsp;Strong experience in trade finance and working capital solutions, including structured and cross-border transactions.<br>• &nbsp; &nbsp;Proven senior sales track record with the ability to influence C-suite and treasury decision-makers.<br>• &nbsp; &nbsp;Excellent commercial judgement, negotiation and communication skills—comfortable presenting complex ideas simply.<br>• &nbsp; &nbsp;Solid working knowledge of credit and risk, including practical mitigation techniques.<br>• &nbsp; &nbsp;Strong prioritisation and delivery focus—able to move at pace and meet critical deadlines.<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).<br></p><br><br><br><p><br>You’ll achieve more at HSBC.</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br><br> </div>

Company Description Axion Holding Group is a diversified multi-sector business platform connecting global opportunities with disciplined execution across seven strategic divisions. The Group focuses on global trade, strategic commodities, food security, intelligent development, advanced technology, energy and resources, healthcare solutions, and next-generation machinery and mobility. Axion integrates international sourcing, market access, operating-company capabilities, and cross-border coordination under one institutional brand. With principal offices in the United States and the United Arab Emirates, the Group supports transactions, partnerships, and corporate development across the GCC, the Americas, Asia, and Africa. Its mission is to build scalable businesses that link resources, technology, infrastructure, and markets, creating long-term value through integrity, partnership, and operational excellence.<br>Role Description The Business Development & International Trade Executive is a full-time, on-site role based in Dubai, United Arab Emirates. This position is responsible for identifying and developing new business opportunities across Axion’s strategic sectors and target regions, including the GCC, Asia, Africa, and the Americas. Day-to-day activities include conducting market and competitor research, generating and qualifying leads, managing a pipeline of prospects, and supporting negotiations for cross-border trade and partnership agreements. The role involves coordinating with internal teams on proposals and pricing, maintaining strong account relationships, and ensuring seamless execution of international trade transactions. The Executive will also prepare reports, presentations, and forecasts to support strategic decision-making and contribute to Axion’s long-term growth objectives.<br>Qualifications<br> Strong new business development and lead generation skills, with experience identifying, qualifying, and converting opportunities in international markets. Solid understanding of business and commercial fundamentals, including market analysis, pricing, deal structuring, and revenue growth. Excellent communication skills, with the ability to build trust, present ideas clearly, and interact effectively with internal and external stakeholders at multiple levels. Proficient account management capabilities, including relationship building, ongoing client support, and cross-selling or up-selling across multiple offerings. Experience in international trade, cross-border transactions, or global supply chains, preferably in sectors aligned with Axion’s strategic focus areas. Bachelor’s degree in Business, International Relations, Economics, or a related field; advanced degrees or trade certifications are a plus. Demonstrated ability to work in a fast-paced, multicultural environment and to collaborate across geographies and time zones. Strong analytical, negotiation, and organizational skills, with proficiency in standard business software and CRM tools. Professional fluency in English; additional languages relevant to the GCC, Asia, or Africa regions are advantageous.

About The Client<br><br>Our client is a well-established wellness and wellbeing centre in Dubai offering a holistic range of experiences focused on mental, emotional and physical wellbeing. The centre brings together experienced practitioners and a diverse range of wellness modalities, therapies, workshops and group experiences. Its offering extends beyond individual wellness to include corporate wellness programmes and customised experiences for organisations. The environment is designed to provide clients with a welcoming, professional and supportive space for personal growth, wellbeing and transformation.<br><br>About The Role<br><br>We are looking for an experienced Wellness Centre Manager to oversee the day-to-day operations of a premium wellness centre in Dubai.<br><br>The ideal candidate will have strong experience managing a wellness centre, spa, health club, hospitality, lifestyle or similar customer-focused environment. You will be responsible for ensuring smooth centre operations, maintaining high service standards, managing teams and practitioners, enhancing the client experience and supporting the commercial performance of the centre.<br><br>Key Responsibilities<br><br> Manage the day-to-day operations of the wellness centre and ensure smooth and efficient functioning. Lead, supervise and coordinate centre staff, therapists, practitioners and support teams. Ensure consistently high standards of customer service and client experience. Manage client appointments, schedules, bookings and centre activities. Coordinate with practitioners and ensure effective utilisation of available services and resources. Handle client enquiries, feedback and complaints professionally and ensure timely resolution. Monitor centre performance, revenue, bookings, customer retention and other relevant KPIs. Support business development, sales, promotions, events and corporate wellness activities. Ensure the centre is maintained to high standards of cleanliness, presentation, safety and professionalism. Develop and maintain strong relationships with clients, practitioners, suppliers and business partners. Ensure operational policies and procedures are consistently followed. Identify opportunities to improve services, client satisfaction and operational efficiency. Prepare regular operational and performance reports for management. Ensure compliance with company policies and applicable UAE regulations<br><br>Requirements<br><br>Requirements<br><br> Proven experience in managing a wellness centre, spa, health club, hospitality, lifestyle, healthcare or similar customer-facing business. Strong operational and people-management experience. Excellent customer service and relationship-management skills. Strong commercial awareness with experience managing revenue, KPIs and business performance. Experience managing multidisciplinary teams and/or independent practitioners. Excellent communication, organisation and problem-solving skills. Professional, confident and customer-focused personality. Ability to work in a fast-paced, premium service environment. Arabic speaker is mandatory. Previous experience in the UAE is strongly preferred<br><br>Benefits<br><br>What We Offer<br><br> AED 15,000 - 20,000 monthly base salary Other benefits in accordance with UAE Labour Law and company internal policy. Opportunity to lead operations within a growing and professionally positioned wellness environment

<ul><li><p>Perform daily data entry and maintain accurate records of all service related activities.</p></li><li><p>Review, analyze, and maintain daily, weekly, and monthly service center reports.</p></li><li><p>Monitor service center KPIs and identify discrepancies, trends, and areas requiring improvement.</p></li><li><p>Ensure all reports are accurate, complete, and submitted on time.</p></li><li><p>Review service center case updates and verify that all information is correctly recorded in the system.</p></li><li><p>Conduct data analysis and provide operational insights to support decision-making.</p></li><li><p>Coordinate with service centers to ensure compliance with reporting standards and operational procedures.</p></li><li><p>Perform physical stock handling, stock verification, and inventory reconciliation.</p></li><li><p>Support inventory audits and ensure alignment between physical stock and system records.</p></li><li><p>Maintain proper documentation and filing of operational records.</p></li><li><p>Assist in monitoring spare parts movement, stock availability, and inventory accuracy.</p></li><li><p>Support daily operational activities and ensure compliance with company policies and service standards.</p></li><li><p>Prepare management reports, dashboards, and presentations using Excel.</p></li><li><p>Follow up with internal and external stakeholders to ensure timely completion of assigned tasks and reporting requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong proficiency in Microsoft Excel (Pivot Tables, XLOOKUP, formulas, data analysis, reporting, and dashboards).</p></li><li><p>Previous experience in a service center, aftersales, or operations environment.</p></li><li><p>Strong analytical and problem solving skills.</p></li><li><p>Excellent attention to detail and organizational skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Good communication skills and the ability to coordinate with different stakeholders.</p></li></ul>

Space42 (ADX: SPACE42) is a UAE-based AI-powered Space Tech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities. Our vision is to pioneer beyond today for humanity to experience a better tomorrow. Space42 challenges traditional approaches with advanced AI and cutting-edge satellite technology, making space more accessible and redefining how data from space can be used on Earth. We aim to achieve this by connecting people to rewire potential, informing decisions to reimagine impact and enabling action to redefine tomorrow. For more information visit: www.space42.ai, follow us on X and Instagram @Space42ai.<br>Role Purpose As the Manager – Trade Compliance at Space42, you will be responsible for leading and managing the organization's trade compliance program, ensuring adherence to all relevant export control and sanctions regulations. Your role is critical in mitigating compliance risks associated with international trade, export controls, and economic sanctions. Reporting to the Vice President – Compliance, Risk and Governance, you will collaborate with multiple departments to develop, implement and maintain policies and frameworks, provide strategic guidance, and ensure compliance across all key transactions.<br>Responsibilities: - Develop, implement, and manage the organization's trade compliance program, ensuring full compliance with national and international export control and economic sanctions regulations.- Establish and maintain policies, procedures, and controls to mitigate compliance risks and ensure regulatory adherence.- Provide expert analysis and interpretation of international trade laws and regulations, guiding internal stakeholders on compliance requirements.- Assess and determine the need for export licenses, overseeing the preparation, submission, and management of export license applications and sanctions compliance processes.- Conduct periodic risk assessments to identify potential compliance risks and implement appropriate mitigation strategies.- Lead and support internal audits and investigations related to trade compliance, recommending corrective actions to address any non-compliance issues.- Stay abreast of changes in export control and economic sanctions regulations, providing proactive advice to management and relevant teams on necessary adjustments to policies and procedures.- Act as the primary point of contact for trade compliance matters, collaborating with legal, operations, business, and technical teams to ensure regulatory adherence.- Design and deliver training programs to educate employees on trade compliance policies, regulations, and best practices.- Represent the organization in dealings with regulatory bodies, industry associations, and external stakeholders concerning export control and sanctions regulations.- Ensure proper documentation, recordkeeping, and reporting of all applicable transactions to meet regulatory and company policy requirements.- Lead investigations into compliance breaches or potential violations, developing and overseeing the implementation of corrective action plans.- Manage relationships with external advisors, consultants, and regulatory authorities to strengthen the organization’s compliance framework.<br>Qualifications: - Bachelor’s degree in law, International Trade, Business Administration, or a related field.- Certifications in export compliance or equivalent.- Minimum of 7 years’ experience in export control and sanctions compliance within the high-tech, telecommunications, aerospace, or defense industry.- In-depth knowledge of U. S. export control laws (ITAR, EAR) and compliance frameworks.- Strong familiarity with local and international export control and sanctions laws, including regulations on dual-use goods and technologies.- Experience working with compliance management software and risk assessment tools.- Proven ability to develop and implement compliance training programs.- High ethical standards with a commitment to fostering a culture of integrity and accountability.- Experience with government contracts, procurement processes, and regulatory engagement is an advantage.- Excellent written and verbal communication skills with the ability to convey complex regulatory concepts clearly.- Familiarity with business intelligence software.- Exceptional analytical and problem-solving skills, with strong organizational capabilities and attention to detail.- Ability to thrive in a fast-paced, evolving regulatory environment, managing multiple priorities effectively.

Company Description Artisan Ice Co. is Dubai’s first boutique hand-cut ice company, operating from an open-space production facility equipped with state-of-the-art technology. The company produces the region’s first HACCP-certified 300 lb blocks of premium ice, designed for high-end hospitality and beverage experiences. By showcasing transparent production processes, Artisan Ice Co. emphasizes quality, safety, and craftsmanship. The team is focused on serving bars, restaurants, hotels, and event partners that value consistency and elevated presentation. This environment offers professionals the opportunity to grow with a pioneering brand in the specialty ice market.<br>Role Description The On Trade and Events Sales role is a full-time, on-site position based in Dubai. The role involves developing and managing relationships with bars, restaurants, hotels, and event organizers to drive sales of Artisan Ice Co.’s hand-cut ice products. Day-to-day tasks include prospecting new clients, conducting sales meetings and product tastings, preparing proposals, and negotiating terms. The role also includes coordinating with internal production and logistics teams to ensure timely deliveries, supporting event activations, and maintaining accurate sales records and forecasts. The individual will be expected to represent the brand at industry events, gather market feedback, and contribute to promotional campaigns aimed at on-trade and events channels.<br>Qualifications<br> Proven sales experience in hospitality, beverage, FMCG, or related on-trade channels, with strong account management and negotiation skills. Experience building and maintaining relationships with bars, restaurants, hotels, and event agencies, with the ability to identify and convert new business opportunities. Strong communication and presentation skills, including confidence in client-facing meetings, product demonstrations, and event participation. Solid organizational, planning, and time-management abilities, with attention to detail and accurate reporting of sales activities and forecasts. Knowledge of the Dubai hospitality and events landscape, including key venues and stakeholders, is highly beneficial. Comfort working on-site in a production and warehouse environment, coordinating closely with operations and logistics teams. Proficiency with basic office and CRM tools for tracking leads, managing pipelines, and preparing sales proposals. Fluency in English; additional languages commonly used in Dubai’s hospitality sector are an advantage. Valid authorization to work in Dubai and flexibility to work some evenings or weekends for events as needed. Relevant diploma or degree in Business, Marketing, Hospitality, or a related field is preferred, or equivalent practical experience.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>The Technical Director – Data Centres is the senior technical authority for Multidisciplinary engineering services associated with Data Centre projects across the Middle East region.</p><br><p>The role is responsible for ensuring technical excellence, design quality, governance compliance, innovation, digital delivery and successful project execution across all stages of the project lifecycle. The position provides leadership to project teams, supports strategic client engagement, leads technical input into major pursuits and serves as a trusted advisor to clients and internal stakeholders.</p><br><p>In addition to project delivery responsibilities, the role is accountable for supporting the development and expansion of AtkinsRéalis' Data Centre market sector in partnership with the Market Director. This includes sector strategy development, client engagement, market intelligence, thought leadership, capability building and work-winning support.</p><br><p>The Technical Director is expected to be recognised both internally and externally as a subject matter expert in mission-critical facilities and to contribute to the growth and reputation of AtkinsRéalis as a leading Data Centre engineering consultant.</p><br>Your role<p><b>Technical Leadership &amp; Engineering Excellence</b></p><br><ul><li>Act as the highest level of technical authority for on Data Centre projects.</li><li>Provide strategic technical direction for hyperscale, colocation, enterprise and edge Data Centre developments.</li><li>Review and approve major engineering strategies, design philosophies and technical solutions.</li><li>Lead resolution of complex technical challenges, constructability issues and multidisciplinary coordination matters.</li><li>Ensure designs achieve optimum levels of resilience, reliability, maintainability, energy efficiency and operational flexibility.</li><li>Support projects through design reviews, assurance gates and independent technical audits.</li><li>Promote best practice engineering methodologies and continuous improvement across project teams.</li><li>Champion technical excellence and innovation throughout the project lifecycle.</li></ul><p><b>Design Governance &amp; Quality Assurance</b></p><br><ul><li>Ensure compliance with AtkinsRéalis quality management processes, technical governance frameworks and OCRA requirements.</li><li>Lead peer reviews, technical audits and independent design verifications.</li><li>Maintain alignment with applicable international standards, local authority regulations and client requirements.</li><li>Monitor technical risks and develop mitigation strategies.</li><li>Ensure lessons learned are captured and incorporated into future project delivery.</li><li>Act as technical signatory for major deliverables where delegated authority permits.</li></ul><p><b>Data Centre Subject Matter Expertise</b></p><br><ul><li>Provide specialist expertise in mission-critical building systems including:</li><li>Civil, Architectural and Structural envelope.</li><li>Power generation and distribution systems.</li><li>UPS systems and battery technologies.</li><li>Cooling and thermal management systems.</li><li>Water conservation and sustainability solutions.</li><li>Fire protection and life safety systems.</li><li>Building Management Systems (BMS).</li><li>Data Centre Infrastructure Management (DCIM).</li><li>Security and critical communications systems.</li><li>Maintain awareness of emerging technologies and industry trends affecting Data Centre design and operation.</li><li>Promote adoption of innovative solutions that improve performance, resilience and sustainability.</li></ul><p><b>Market Sector Development</b></p><br><ul><li>Working jointly with the Market Director:</li><li>Support development and implementation of the regional Data Centre market strategy.</li><li>Identify emerging opportunities and growth areas within the mission-critical sector.</li><li>Build and maintain relationships with hyperscale operators, colocation providers, investors, developers and technology partners.</li><li>Participate in executive client engagement programmes.</li><li>Represent AtkinsRéalis at industry forums, conferences and sector events.</li><li>Develop sector-specific marketing material, thought leadership publications and technical papers.</li><li>Contribute to annual business planning, forecasting and pipeline development.</li><li>Support strategic account planning and key client relationship management.</li><li>Help position AtkinsRéalis as a preferred engineering advisor within the Data Centre market.</li></ul><p><b>Work Winning &amp; Client Development</b></p><br><ul><li>Lead technical input for strategic pursuits and major bids.</li><li>Develop compelling technical methodologies and delivery strategies.</li><li>Participate in bid/no bid assessments and opportunity reviews.</li><li>Support fee development, risk assessments and resource planning activities.</li><li>Prepare and deliver client presentations and interview submissions.</li><li>Provide technical leadership during proposal development activities.</li><li>Support contract negotiations and technical clarifications where required.</li></ul><p><b>Project Delivery Leadership</b></p><br><ul><li>Provide technical oversight across multiple commissions simultaneously.</li><li>Support Project Directors and Project Managers in delivering successful outcomes.</li><li>Ensure projects are delivered safely, profitably and in accordance with client requirements.</li><li>Review project performance, technical risks and resource requirements.</li><li>Assist in resolving project issues that may impact programme, quality or commercial performance.</li><li>Support strategic decisions on complex or high-risk projects.</li></ul><p><b>Digital Engineering &amp; Innovation</b></p><br><ul><li>Drive adoption of digital engineering methodologies within the Data Centre sector.</li><li>Promote BIM, Digital Twin and data-centric delivery approaches.</li><li>Support implementation of automation, AI-enabled workflows and advanced analytical tools.</li><li>Champion innovation initiatives that improve project delivery efficiency and design quality.</li><li>Collaborate with digital delivery leaders to establish industry-leading technical practices.</li></ul><p><b>Sustainability &amp; Future Ready Design</b></p><br><ul><li>Champion sustainable and resilient Data Centre design principles.</li><li>Support implementation of decarbonisation strategies and Net Zero objectives.</li><li>Promote efficient energy and water utilisation solutions.</li><li>Encourage adoption of circular economy principles where appropriate.</li><li>Guide project teams in achieving client sustainability targets and recognised sustainability certifications.</li></ul><p><b>People Leadership &amp; Capability Development</b></p><br><ul><li>Mentor and develop senior engineering staff and future leaders.</li><li>Support succession planning.</li><li>Assist in recruitment, retention and workforce planning activities.</li><li>Foster a culture of collaboration, inclusion, accountability and continuous learning.</li><li>Contribute to talent reviews and career development discussions.</li><li>Promote knowledge sharing across the regional and global Data Centre communities.</li></ul>About you<p><b>Key Accountabilities</b></p><br><ul><li>The role holder shall be accountable for:</li><li>Technical quality of Data Centre engineering outputs.</li><li>Technical governance compliance and risk management.</li><li>Successful delivery of major and complex Data Centre projects.</li><li>Growth of AtkinsRéalis' technical reputation within the market.</li><li>Development of Data Centre sector capability and market presence.</li><li>Contribution to sector revenue growth and work winning.</li><li>Technical development and mentoring of engineering teams.</li><li>Adoption of innovation and digital delivery initiatives.</li></ul><p><b>Education</b></p><br><ul><li>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering or related discipline.</li><li>Master's Degree desirable.</li></ul><p><b>Professional Qualifications</b></p><br><ul><li>Chartered Engineer status (CEng, PE or equivalent recognised institution).</li><li>Membership of a relevant professional institution such as CIBSE, IET, IEEE, ASHRAE or equivalent.</li></ul><p><b>Experience</b></p><br><ul><li>Typically 20+ years post-graduate experience.</li><li>Significant experience delivering mission-critical or Data Centre projects.</li><li>Proven record of leadership within a major international consultancy.</li><li>Demonstrated capability managing complex multidisciplinary engineering teams.</li><li>Strong client-facing and stakeholder management experience.</li><li>Evidence of successful work-winning and business development activities.</li></ul><p><b>Technical Knowledge</b></p><br><ul><li>Demonstrable knowledge of:</li><li>Uptime Institute principles.</li><li>TIA-942.</li><li>ASHRAE Data Centre guidance.</li><li>NFPA standards.</li><li>IEC and IEEE standards.</li><li>High-voltage and low-voltage electrical systems.</li><li>Critical cooling technologies.</li><li>Resilience and redundancy strategies.</li><li>Sustainability and energy optimisation approaches.</li></ul><p><b>Leadership Competencies</b></p><br><ul><li>Strategic thinking.</li><li>Commercial awareness.</li><li>Client focus.</li><li>Technical authority and influence.</li><li>Decision making under uncertainty.</li><li>Collaboration and stakeholder management.</li><li>Coaching and talent development.</li><li>Innovation and change leadership.</li></ul><p><b>Success Measures</b></p><br><ul><li>Delivery of technically compliant and high-quality project outcomes.</li><li>Positive client feedback and repeat business.</li><li>Growth in Data Centre market share and pipeline.</li><li>Achievement of work-winning targets.</li><li>Strong safety and quality performance.</li><li>Development and retention of high-performing technical teams.</li><li>Increased adoption of digital and innovative delivery practices.</li><li>Recognition of AtkinsRéalis as a leading Data Centre engineering consultant in the region.</li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

Overview<br><br>The Technical Director – Data Centres is the senior technical authority for Multidisciplinary engineering services associated with Data Centre projects across the Middle East region.<br><br>The role is responsible for ensuring technical excellence, design quality, governance compliance, innovation, digital delivery and successful project execution across all stages of the project lifecycle. The position provides leadership to project teams, supports strategic client engagement, leads technical input into major pursuits and serves as a trusted advisor to clients and internal stakeholders.<br><br>In addition to project delivery responsibilities, the role is accountable for supporting the development and expansion of Atkins Réalis' Data Centre market sector in partnership with the Market Director. This includes sector strategy development, client engagement, market intelligence, thought leadership, capability building and work-winning support.<br><br>The Technical Director is expected to be recognised both internally and externally as a subject matter expert in mission-critical facilities and to contribute to the growth and reputation of Atkins Réalis as a leading Data Centre engineering consultant.<br><br>Your role<br><br>Technical Leadership & Engineering Excellence<br><br>Act as the highest level of technical authority for on Data Centre projects. Provide strategic technical direction for hyperscale, colocation, enterprise and edge Data Centre developments. Review and approve major engineering strategies, design philosophies and technical solutions. Lead resolution of complex technical challenges, constructability issues and multidisciplinary coordination matters. Ensure designs achieve optimum levels of resilience, reliability, maintainability, energy efficiency and operational flexibility. Support projects through design reviews, assurance gates and independent technical audits. Promote best practice engineering methodologies and continuous improvement across project teams. Champion technical excellence and innovation throughout the project lifecycle.<br><br>Design Governance & Quality Assurance<br><br>Ensure compliance with Atkins Réalis quality management processes, technical governance frameworks and OCRA requirements. Lead peer reviews, technical audits and independent design verifications. Maintain alignment with applicable international standards, local authority regulations and client requirements. Monitor technical risks and develop mitigation strategies. Ensure lessons learned are captured and incorporated into future project delivery. Act as technical signatory for major deliverables where delegated authority permits.<br><br>Data Centre Subject Matter Expertise<br><br>Provide specialist expertise in mission-critical building systems including:Civil, Architectural and Structural envelope. Power generation and distribution systems. UPS systems and battery technologies. Cooling and thermal management systems. Water conservation and sustainability solutions. Fire protection and life safety systems. Building Management Systems (BMS). Data Centre Infrastructure Management (DCIM). Security and critical communications systems. Maintain awareness of emerging technologies and industry trends affecting Data Centre design and operation. Promote adoption of innovative solutions that improve performance, resilience and sustainability.<br><br>Market Sector Development<br><br>Working jointly with the Market Director:Support development and implementation of the regional Data Centre market strategy. Identify emerging opportunities and growth areas within the mission-critical sector. Build and maintain relationships with hyperscale operators, colocation providers, investors, developers and technology partners. Participate in executive client engagement programmes. Represent Atkins Réalis at industry forums, conferences and sector events. Develop sector-specific marketing material, thought leadership publications and technical papers. Contribute to annual business planning, forecasting and pipeline development. Support strategic account planning and key client relationship management. Help position Atkins Réalis as a preferred engineering advisor within the Data Centre market.<br><br>Work Winning & Client Development<br><br>Lead technical input for strategic pursuits and major bids. Develop compelling technical methodologies and delivery strategies. Participate in bid/no bid assessments and opportunity reviews. Support fee development, risk assessments and resource planning activities. Prepare and deliver client presentations and interview submissions. Provide technical leadership during proposal development activities. Support contract negotiations and technical clarifications where required.<br><br>Project Delivery Leadership<br><br>Provide technical oversight across multiple commissions simultaneously. Support Project Directors and Project Managers in delivering successful outcomes. Ensure projects are delivered safely, profitably and in accordance with client requirements. Review project performance, technical risks and resource requirements. Assist in resolving project issues that may impact programme, quality or commercial performance. Support strategic decisions on complex or high-risk projects.<br><br>Digital Engineering & Innovation<br><br>Drive adoption of digital engineering methodologies within the Data Centre sector. Promote BIM, Digital Twin and data-centric delivery approaches. Support implementation of automation, AI-enabled workflows and advanced analytical tools. Champion innovation initiatives that improve project delivery efficiency and design quality. Collaborate with digital delivery leaders to establish industry-leading technical practices.<br><br>Sustainability & Future Ready Design<br><br>Champion sustainable and resilient Data Centre design principles. Support implementation of decarbonisation strategies and Net Zero objectives. Promote efficient energy and water utilisation solutions. Encourage adoption of circular economy principles where appropriate. Guide project teams in achieving client sustainability targets and recognised sustainability certifications.<br><br>People Leadership & Capability Development<br><br>Mentor and develop senior engineering staff and future leaders. Support succession planning. Assist in recruitment, retention and workforce planning activities. Foster a culture of collaboration, inclusion, accountability and continuous learning. Contribute to talent reviews and career development discussions. Promote knowledge sharing across the regional and global Data Centre communities.<br><br>About You<br><br>Key Accountabilities<br><br>The role holder shall be accountable for:Technical quality of Data Centre engineering outputs. Technical governance compliance and risk management. Successful delivery of major and complex Data Centre projects. Growth of Atkins Réalis' technical reputation within the market. Development of Data Centre sector capability and market presence. Contribution to sector revenue growth and work winning. Technical development and mentoring of engineering teams. Adoption of innovation and digital delivery initiatives.<br><br>Education<br><br>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering or related discipline. Master's Degree desirable.<br><br>Professional Qualifications<br><br>Chartered Engineer status (CEng, PE or equivalent recognised institution). Membership of a relevant professional institution such as CIBSE, IET, IEEE, ASHRAE or equivalent.<br><br>Experience<br><br>Typically 20+ years post-graduate experience. Significant experience delivering mission-critical or Data Centre projects. Proven record of leadership within a major international consultancy. Demonstrated capability managing complex multidisciplinary engineering teams. Strong client-facing and stakeholder management experience. Evidence of successful work-winning and business development activities.<br><br>Technical Knowledge<br><br>Demonstrable knowledge of:Uptime Institute principles. TIA-942. ASHRAE Data Centre guidance. NFPA standards. IEC and IEEE standards. High-voltage and low-voltage electrical systems. Critical cooling technologies. Resilience and redundancy strategies. Sustainability and energy optimisation approaches.<br><br>Leadership Competencies<br><br>Strategic thinking. Commercial awareness. Client focus. Technical authority and influence. Decision making under uncertainty. Collaboration and stakeholder management. Coaching and talent development. Innovation and change leadership.<br><br>Success Measures<br><br>Delivery of technically compliant and high-quality project outcomes. Positive client feedback and repeat business. Growth in Data Centre market share and pipeline. Achievement of work-winning targets. Strong safety and quality performance. Development and retention of high-performing technical teams. Increased adoption of digital and innovative delivery practices. Recognition of Atkins Réalis as a leading Data Centre engineering consultant in the region.<br><br>Rewards & benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.