وظائف مدير جودة في الإمارات

<p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Job Qualifications &amp; Requirements</strong></span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Education</strong>: Bachelor’s degree/Diploma in Business Administration, Office Management, Human Resources</span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Experience</strong>: 2 Years in case of bachelor’s degree (4 Years in case of Diploma) in related field</span></span></p>

<p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Job Qualifications &amp; Requirements:</strong></span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Education</strong>:</span></span><span style="font-size:10.0pt;"><span style="line-height:115%;"> </span></span><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;">Bachelor’s degree in Civil Engineering or Transportation Engineering or Construction Management; Master’s degree/Ph.D in Infrastructure Management, Innovation Management</span></span></p><p class="MsoNormal"><span style="font-family:&quot;Dubai&quot;,sans-serif;font-size:10.0pt;"><span style="line-height:115%;"><strong>Experience: </strong>14 years in case of master’s degree, 16 years in case of bachelor’s degree in related field</span></span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Miral Experiences</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you see yourself as the Cluster Learning &amp; Development Manager of InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><strong>Guest Journey &amp; Luxury Experience Design:</strong><ul><li>Own and support the end-to-end guest journey, ensuring it is thoughtfully designed, consistently delivered, and aligned with brand culture, luxury service philosophy, and Luxury Service Certifications and standards.</li><li>Evaluate each guest touchpoint across all departments to ensure seamless, personalized, and anticipatory service experiences.</li><li>Partner with department heads to translate brand standards into meaningful guest interactions that elevate emotional engagement and guest loyalty.</li><li>Continuously refine the guest journey based on guest feedback, operational insights, and evolving luxury hospitality trends.</li></ul></li><li><strong>Luxury Service Culture &amp; Standards:</strong><ul><li>Act as the hotel’s subject-matter expert on luxury service excellence, global hospitality trends, and best practices, in line with brand specific guidelines and standards.</li><li>Embed a strong culture of quality and service excellence across all departments through visible leadership and hands-on operational presence.</li><li>Support the General Manager and Heads of Department in understanding, interpreting, and embedding external Luxury Service practices (if applicable) into daily operations and leadership behaviors. This may include but not limited to; changes in Policies and Procedures, SOPs (Standard Operating Procedures), and Modalities of Service.</li><li>Ensure consistent delivery of personalized, thoughtful, and detail-oriented service aligned with the hotel’s luxury service philosophy.</li></ul></li><li><strong>Brand &amp; Service Audits &amp; Compliance or Other Luxury Service Certifications (if applicable):</strong><ul><li>Lead the hotel’s Brand &amp; Service Audits &amp; Compliance or Other Luxury Service Certifications (i.e., Forbes Travel Guide) readiness, certification, and re-certification processes.</li><li>Plan and conduct regular internal quality audits, service evaluations, and compliance reviews across all operational areas.</li><li>Organize and manage mystery guest programs to provide objective insights into service consistency and guest perception.</li><li>Monitor audit findings, identify service gaps, and ensure corrective and preventive actions are implemented and sustained.</li></ul></li><li><strong>Guest Feedback, Analytics &amp; Performance Improvement:</strong><ul><li>Analyze Guest Love scores, Guest Satisfaction Index (GSI) results, and other guest feedback platforms to identify trends, strengths, and opportunities for improvement.</li><li>Prepare and present quality and guest experience performance reports to the Executive Committee, highlighting key drivers, risks, and focus areas.</li><li>Partner with Heads of Department to develop clear, actionable improvement plans aligned with departmental and hotel-wide metrics and goals.</li><li>Monitor progress against action plans and support departments in achieving annual guest satisfaction and quality targets.</li></ul></li><li><strong>Learning &amp; Development Collaboration:</strong><ul><li>Work closely with the Learning &amp; Development team to deliver luxury service training programs aligned with brand and Luxury Service Certifications and standards.</li><li>Support onboarding programs to embed quality, service excellence, and brand culture philosophy from day one.</li><li>Facilitate workshops and coaching sessions together Learning &amp; Development team with focus on luxury service behaviors, emotional intelligence, guest engagement, and attention to detail.<br>Contribute to the development and continuous enhancement of Standard Operating Procedures (SOPs to reflect evolving luxury service expectations).</li></ul></li><li><strong>Leadership &amp; Cross-Functional Collaboration:</strong><ul><li>Collaborate with all department heads to drive ownership and accountability for service excellence and quality outcomes.</li><li>Act as a trusted advisor to the General Manager and leadership team, balancing guest experience priorities with operational realities.</li><li>Foster a culture of continuous improvement, learning, and pride in luxury service delivery across the hotel.</li></ul></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li><li>Proven experience in quality management, guest experience, or hotel operations within a luxury hospitality environment.</li><li>Strong operational understanding across Rooms, Food &amp; Beverage, Spa, Sales &amp; Marketing, and Support Departments.</li><li>In-depth knowledge of luxury service principles and guest experience management.</li><li>Direct experience with Luxury Service Certifications (i.e., Forbes Travel Guide / Michelin Service Guide / LQA / or similar luxury benchmarking programs is highly preferred).</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Quality Manager - Offshore Subsea Project - Pkg 2<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u>&nbsp;Job Title: Quality Manager </u></b> </p><br><br><p>KBR is growing its Project Management Consultancy (PMC) team for an exciting, high profile offshore development in Abu Dhabi. The ADNOC PMC project role would be based initially in Client or Contractors Office in Abu Dhabi.</p><br><br><p><b>Job Purpose</b></p><br><br><p>The Quality Manager is responsible for developing, implementing, and managing the Project Quality Management System (PQMS) for ADNOC Offshore projects. The role ensures that all engineering, procurement, fabrication, construction, installation, commissioning, and handover activities comply with ADNOC requirements, project specifications, contractual obligations, international standards, and regulatory requirements.</p><br><br><p>The Quality Manager provides leadership to project QA/QC teams, contractors, suppliers, and inspection agencies to ensure delivery of a safe, reliable, and high-quality offshore facility.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Quality Management Leadership</b></p><br><br><ul><li>Develop and implement the Project Quality Management Plan (PQMP) in alignment with ADNOC standards and project requirements.</li><li>Establish project quality objectives, KPIs, procedures, and quality assurance frameworks.</li><li>Lead and manage all QA/QC activities throughout the project lifecycle.</li><li>Ensure quality requirements are effectively integrated into engineering, procurement, construction, installation, and commissioning activities.</li><li>Promote a culture of quality excellence and continuous improvement across project teams.</li></ul><p><b>Quality Assurance (QA)</b></p><br><br><ul><li>Develop, review, and approve Quality Plans, Inspection and Test Plans (ITPs), Quality Procedures, and Method Statements.</li><li>Ensure compliance with ADNOC specifications, international standards, and contractual quality requirements.</li><li>Monitor contractor and supplier Quality Management Systems.</li><li>Conduct project quality audits and assessments.</li><li>Verify implementation of lessons learned and best practices.</li></ul><p><b>Quality Control (QC)</b></p><br><br><ul><li>Oversee inspection and testing activities during:<ul><li>Engineering</li><li>Procurement</li><li>Fabrication</li><li>Construction</li><li>Offshore Installation</li><li>Pre-commissioning</li><li>Commissioning</li></ul></li><li>Ensure all inspection and test records are properly maintained and documented.</li><li>Review Non-Conformance Reports (NCRs), corrective actions, and preventive actions.</li><li>Verify effective close-out of quality issues.</li></ul><p><b>Vendor &amp; Supplier Quality Management</b></p><br><br><ul><li>Manage supplier quality surveillance and inspection activities.</li><li>Review and approve vendor quality documents and manufacturing quality plans.</li><li>Conduct supplier audits and qualification assessments.</li><li>Monitor vendor performance and quality compliance.</li><li>Coordinate third-party inspection agencies and expediting teams.</li></ul><p><b>Construction &amp; Offshore Quality Management</b></p><br><br><ul><li>Monitor fabrication yards, module assembly facilities, and offshore installation activities.</li><li>Ensure welding, NDT, coating, mechanical completion, and testing activities comply with approved procedures.</li><li>Verify construction quality records and turnover dossiers.</li><li>Support offshore hook-up, tie-in, and commissioning activities.</li></ul><p><b>Quality Audits &amp; Compliance</b></p><br><br><ul><li>Develop and execute audit schedules for contractors, subcontractors, and suppliers.</li><li>Lead internal and external quality audits.</li><li>Coordinate ADNOC quality audits and technical assessments.</li><li>Monitor compliance with ISO 9001 and ADNOC quality management requirements.</li><li>Ensure readiness for project quality reviews and regulatory inspections.</li></ul><p><b>NCR &amp; Continuous Improvement</b></p><br><br><ul><li>Lead investigations into quality incidents and major NCRs.</li><li>Perform root cause analysis and track corrective actions.</li><li>Monitor quality trends and identify improvement opportunities.</li><li>Implement continuous improvement initiatives to enhance project quality performance.</li></ul><p><b>Project Handover &amp; Documentation</b></p><br><br><ul><li>Ensure completion and verification of quality dossiers and turnover packages.</li><li>Verify mechanical completion and commissioning documentation.</li><li>Support final project handover and close-out activities.</li><li>Ensure document retention and records management requirements are met.</li></ul><p><b>Team &amp; Stakeholder Management</b></p><br><br><ul><li>Lead QA/QC Engineers, Inspectors, Coordinators, and Quality Specialists.</li><li>Coordinate with Engineering, Procurement, Construction, Operations, HSE, and Project Controls teams.</li><li>Interface with ADNOC representatives, EPC contractors, vendors, classification societies, and third-party inspectors.</li><li>Provide quality performance reports to project management and senior leadership.</li></ul><br><p><b>Minimum Qualifications</b></p><br><br><ul><li>Bachelor's Degree in Engineering (Mechanical, Civil, Electrical, Industrial, Metallurgy, or related discipline).</li><li>Master's Degree is an advantage.</li></ul><br><p><b>Preferred Certifications</b></p><br><br><ul><li>ISO 9001 Lead Auditor Certification</li><li>ASQ Certified Quality Manager (CQM)</li><li>ASQ Certified Quality Engineer (CQE)</li><li>IRCA Certified Lead Auditor</li><li>NACE Coating Inspector (preferred)</li><li>CSWIP Welding Inspector Certification (preferred)</li><li>API Certifications (desirable)</li></ul><br><p><b>Experience Requirements</b></p><br><br><ul><li>Minimum <b>15 years</b> of QA/QC experience in the Oil &amp; Gas, Offshore, EPC, or Energy industry.</li><li>At least <b>7 years</b> in a Quality Manager or Senior QA/QC Management role.</li><li>Strong experience in offshore oil and gas projects.</li><li>Proven track record supporting FEED, EPC, fabrication, offshore installation, and commissioning phases.</li><li>ADNOC Offshore or major Middle East operator project experience preferred.</li></ul><br><p><b>Technical Competencies</b></p><br><br><p><b>Quality Management</b></p><br><br><ul><li>Quality Management Systems (QMS)</li><li>Quality Assurance &amp; Quality Control</li><li>Inspection &amp; Test Plans (ITPs)</li><li>Audit Management</li><li>NCR Management</li><li>Root Cause Analysis</li><li>Continuous Improvement Programs</li></ul><p><b>Fabrication &amp; Construction Quality</b></p><br><br><ul><li>Welding Inspection</li><li>NDT Techniques</li><li>Coating &amp; Painting Inspection</li><li>Mechanical Inspection</li><li>Structural Steel Inspection</li><li>Piping Inspection</li><li>Electrical &amp; Instrumentation Inspection</li></ul><p><b>Offshore Project Quality</b></p><br><br><ul><li>Offshore Fabrication Yards</li><li>Jackets &amp; Topsides</li><li>Pipelines &amp; Subsea Equipment</li><li>Offshore Installation Activities</li><li>Hook-up &amp; Commissioning</li><li>Mechanical Completion Processes</li></ul><p><b>Codes &amp; Standards</b></p><br><br><ul><li>ADNOC Engineering Standards</li><li>ADNOC Quality Requirements</li><li>ISO 9001 Quality Management Systems</li><li>API Standards</li><li>ASME Codes</li><li>ASTM Standards</li><li>AWS Welding Standards</li><li>ISO 45001 &amp; ISO 14001 Awareness</li><li>DNV Offshore Standards</li></ul><p><b>Systems &amp; Software</b></p><br><br><ul><li>SAP</li><li>Aconex</li><li>SharePoint</li><li>Power BI</li><li>MS Office Suite</li><li>Quality Management Systems (QMS)</li><li>Electronic Document Management Systems (EDMS)</li></ul><br><p><b>Behavioral Competencies</b></p><br><br><ul><li>Strong leadership and people management skills.</li><li>Excellent communication and stakeholder engagement abilities.</li><li>High attention to detail and quality focus.</li><li>Strong analytical and problem-solving skills.</li><li>Effective decision-making capability.</li><li>Ability to influence contractors and project teams.</li><li>Commitment to operational excellence and continuous improvement.</li></ul><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Quality Manager - UZ Islands - Eng. &amp; Procurement – Offshore Water Injection Project<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u>&nbsp;<span>Job Title: Quality Manager - UZ Islands - Eng. &amp; Procurement – Offshore Water Injection Project</span></u></b></p><br><br><p>KBR Abu Dhabi is currently seeking an experienced <b>Quality Manager </b>&nbsp;to join its <b>PMC team</b> supporting a major <b>Offshore Project</b> in the UAE. The role will initially be based in <b>Abu Dhabi</b>, transitioning subsequently to the <b>fabrication yard</b>, and later mobilizing to the <b>offshore site</b> during the execution and commissioning phases.</p><br><br><p><b>Job Purpose</b></p><br><br><p>The Quality Manager is responsible for establishing, implementing, and managing the Project Quality Management System (QMS) across Engineering and Procurement phases of the Offshore Water Injection Project. The role ensures that all engineering deliverables, procurement activities, vendor-supplied equipment, and project processes comply with ADNOC requirements, contract specifications, international standards, and project quality objectives.</p><br><br><p>The position provides leadership in quality assurance, quality control, supplier quality management, audits, and continuous improvement to ensure successful project execution and delivery.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Quality Management Leadership</b></p><br><br><ul><li>Develop, implement, and maintain the Project Quality Management Plan (PQMP).</li><li>Establish project quality objectives, KPIs, and performance monitoring systems.</li><li>Lead quality assurance and quality control activities throughout engineering and procurement phases.</li><li>Ensure compliance with contractual, regulatory, and client quality requirements.</li><li>Promote a culture of quality excellence and continual improvement across the project organization.</li><li>Report quality performance to Project Management and Client representatives.</li></ul><p><b>Engineering Quality Assurance</b></p><br><br><ul><li>Establish quality control processes for engineering deliverables.</li><li>Review engineering procedures, standards, and design verification requirements.</li><li>Ensure multidisciplinary engineering deliverables undergo proper reviews and approvals.</li><li>Monitor compliance with project specifications, ADNOC standards, international codes, and regulatory requirements.</li><li>Coordinate design verification, validation, and quality reviews.</li><li>Manage engineering non-conformances and corrective action processes.</li></ul><p><b>Procurement Quality Management</b></p><br><br><ul><li>Develop and implement Supplier Quality Surveillance Plans.</li><li>Ensure procurement activities comply with approved quality requirements.</li><li>Review purchase orders and technical requisitions for quality compliance.</li><li>Monitor supplier performance and quality metrics.</li><li>Participate in technical bid evaluations from a quality perspective.</li><li>Ensure critical equipment and materials meet project specifications and inspection requirements.</li></ul><p><b>Supplier &amp; Vendor Quality Assurance</b></p><br><br><ul><li>Qualify and assess suppliers and manufacturers.</li><li>Conduct supplier audits and capability assessments.</li><li>Review vendors' Quality Plans, Inspection &amp; Test Plans (ITPs), and manufacturing procedures.</li><li>Monitor fabrication quality activities through surveillance and inspections.</li><li>Manage supplier non-conformance reports (NCRs) and corrective actions.</li><li>Coordinate source inspections for critical equipment.</li></ul><p><b>Inspection &amp; Testing</b></p><br><br><ul><li>Develop inspection strategies for major equipment and materials, including:<ul><li>Water Injection Pump Packages</li><li>Pressure Vessels</li><li>Heat Exchangers</li><li>Piping Materials</li><li>Instrumentation Packages</li><li>Electrical Equipment</li></ul></li><li>Review ITPs, manufacturing data records, and quality documentation.</li><li>Witness Factory Acceptance Tests (FAT), performance tests, and critical inspections.</li><li>Verify compliance with project quality requirements prior to equipment shipment.</li></ul><p><b>Audit &amp; Compliance</b></p><br><br><ul><li>Develop and execute project audit programs.</li><li>Conduct internal audits, supplier audits, and quality system reviews.</li><li>Support client and third-party audits.</li><li>Track audit findings and ensure timely closure of corrective actions.</li><li>Ensure compliance with ISO 9001 and project quality requirements.</li></ul><p><b>Non-Conformance &amp; Continuous Improvement</b></p><br><br><ul><li>Manage NCR, concession, and deviation approval processes.</li><li>Perform root cause analysis for quality issues.</li><li>Implement corrective and preventive actions (CAPA).</li><li>Analyze quality trends and recommend improvement initiatives.</li><li>Promote lessons learned and best practices across the project.</li></ul><p><b>Documentation &amp; Records Management</b></p><br><br><ul><li>Ensure proper control of quality documentation and records.</li><li>Review Manufacturing Record Books (MRBs) and Vendor Data Books.</li><li>Verify turnover quality documentation completeness.</li><li>Ensure traceability of materials, inspections, and test records.</li><li>Support final project quality dossiers and handover documentation.</li></ul><p><b>Stakeholder Coordination</b></p><br><br><ul><li>Interface with Client Quality representatives, Engineering teams, Procurement, Vendors, and Third-Party Inspection Agencies.</li><li>Support project reviews and management meetings.</li><li>Provide guidance and mentoring to project quality personnel.</li><li>Coordinate quality activities across multiple disciplines and suppliers.</li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li>Bachelor's Degree in Engineering or related technical discipline.</li><li>Lead Auditor Certification (ISO 9001) required.</li><li>ASQ Certified Quality Engineer (CQE) or equivalent certification preferred.</li><li>Additional certifications in Quality Management or Supplier Quality are advantageous.</li></ul><br><p><b>Experience</b></p><br><br><ul><li>20-25 years of Quality Management experience in the Oil &amp; Gas industry.</li><li>Minimum 8 years in a Quality Management leadership role.</li><li>Extensive experience supporting Engineering and Procurement phases of EPC projects.</li><li>Strong experience with offshore brownfield developments and major equipment procurement.</li><li>ADNOC Offshore project experience highly preferred.</li><li>Proven experience managing supplier quality programs and international vendor networks.</li></ul><br><p><b>Technical Competencies</b></p><br><br><p><b>Quality Systems</b></p><br><br><ul><li>ISO 9001 Quality Management Systems</li><li>Project Quality Management Plans</li><li>Quality Assurance &amp; Quality Control</li><li>Continuous Improvement Programs</li><li>Risk-Based Quality Management</li></ul><p><b>Procurement &amp; Supplier Quality</b></p><br><br><ul><li>Supplier Qualification &amp; Auditing</li><li>Vendor Surveillance</li><li>Inspection &amp; Test Plans (ITP)</li><li>Factory Acceptance Testing (FAT)</li><li>Manufacturing Quality Control</li><li>Material Traceability</li></ul><p><b>Engineering Quality</b></p><br><br><ul><li>Design Verification &amp; Validation</li><li>Technical Compliance Reviews</li><li>Engineering Deliverable Audits</li><li>Management of Non-Conformities</li><li>Root Cause Analysis</li></ul><p><b>Industry Standards</b></p><br><br><ul><li>ISO 9001</li><li>API Standards</li><li>ASME Codes</li><li>ASTM Standards</li><li>NACE Standards</li><li>ADNOC Specifications</li><li>IEC / ISO Standards</li></ul><br><p><b>Software Skills</b></p><br><br><ul><li>SAP QM</li><li>Intelex</li><li>ETQ Reliance</li><li>Aconex</li><li>AVEVA Engineering</li><li>Power BI</li><li>MS Office Suite</li></ul><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> Responsible for planning and monitoring the consistent readiness of all quality management and quality improvement processes under the guidance of the facility's leadership. Also responsible for overseeing and coordinating facility efforts to monitor and maintain regulatory and accreditation standards while creating a culture of quality in the facility.<br> &nbsp;</p><br><br>Responsibilities:<br><p><br> Developing a quality improvement program for the facility&nbsp;&nbsp;&nbsp;<br> Initiating and overseeing the development of comprehensive quality improvement program</p><br><p>Reviewing regularly the program in light of changes in the needs of the organization an in the law and policies and procedures of managerial and governmental bodies</p><br><p>Coordinating with the other sections the development, implementation, and evaluation of the facility's overall quality improvement program</p><br><p>Providing leadership in the development and management of the quality improvement initiatives: identifying trends, prioritizing and recommending improvements, decreasing duplication, and ensuring JCIA compliance<br> Overseeing processes and procedures for collection and analysis of relevant data&nbsp;&nbsp;&nbsp;<br> Developing and implementing systems, policies, and procedures for the identification, collection, and analysis of performance measurement data</p><br><p>Suggesting improvements based on the voice of the customer’s collection methods (patients satisfaction surveys, focus groups, mystery shopper programs, etc.) or incident reports, patient complaints, patient care issues, or other issues as requested by the senior management</p><br><p>Participating in customer’s feedback meetings and customer committees</p><br><p>Consulting on satisfaction measurement initiatives, tools, methodology and associated cost estimating</p><br><p>Developing satisfaction measurement projects timelines and coordinating needed internal support</p><br><p>Supervising the conduct of qualitative methodology including face-to-face interviews, telephone interviews, focus group/roundtable discussions with patients, stakeholders, employees and customers</p><br><p>Directly supervising outside research suppliers, including interviewing, selection and training</p><br><p>Evaluating the customer research reports and supporting information providing interpretation of study results and methodologies</p><br><p>Monitoring the related staff performance and the quality of the studies, to ensure quality, cycle time and budgetary control of entire patients’ satisfaction research process</p><br><p>Identifying the quality improvement methodology and concepts to be followed, in coordination with management directions<br> Leading the department/section&nbsp;&nbsp;&nbsp;<br> Providing strategic oversight of proactive and reactive quality improvement activities</p><br><p>Providing overall direction necessary in order to ensure that services are provided in accordance to the established standards</p><br><p>Overseeing the reporting of events as required by regulatory agencies</p><br><p>Providing input for the department budget related to quality (e.g., information systems)</p><br><p>Maintaining relationships with key stakeholders for the quality programs of the facility<br> Educating and communicating&nbsp;&nbsp;&nbsp;<br> Supervising the methods used for communicating the improvement and innovation&nbsp;<br> principles, methods, tools and achievements to the staff</p><br><p>Acting as a resource to the staff; providing relevant training, mentoring, assessment and development plans</p><br><p>Ensuring that the work of the department/section is effectively coordinated with other departments/sections in a timely manner and is aligned to the overall facility goals</p><br><p>Planning and overseeing the volunteers, trainees or interns within the department</p><br><p>Mentoring, coaching and developing the skills and abilities of developees in the section and when applicable, reviewing their achievements and providing on the spot training<br> Managing the team&nbsp;&nbsp;&nbsp;<br> Leading, facilitating, and advising on internal quality improvement teams</p><br><p>Planning and supervising the day to day activities of the section; streamlining processes wherever possible</p><br><p>Evaluating workload, conducting performance evaluation and initiating necessary disciplinary actions</p><br><p>Understanding the training requirements of the team and communicating the same for the benefit of the training department &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><p>Providing practical training and education across such areas as: conflict resolution, grievance handling, employment law, performance management and negotiation with staff associations &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><p>Providing on the job training and orienting the team during course of work<br> Committee responsibilities&nbsp;&nbsp;&nbsp;Acting as an expert of quality and safety issues in all task forces/committees to establish performance innovation priorities<br> &nbsp;</p><br><br>Qualifications:<br><p>Qualification :-&nbsp;</p><br><p>&nbsp;Special Certificate:-&nbsp;</p><br><p>&nbsp;&nbsp;&nbsp;Required:&nbsp;<br> 6-8 years of relevant progressive experience in a similar role with 3 years of supervisory experience<br> Desired:&nbsp;<br> Experience in a large healthcare facility<br> &nbsp;</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare Project Quality Plan (PQP) and other technical procedures. Review of Technical Bid Evaluation Sheet (T.B.E), Inspection and test plan (I.T.P) and other operating procedures for Long Lead Items (LLI). Finalization of Construction procedures, ITP, QA Procedures, Welding Procedure Specifications (WPS) and Procedure Qualification Records (PQR) Effective coordination with Client, Subcontractor, and Vendor during all phase of project Lead a team of QC members comprising of Civil, Welding, Painting/Coating, Electrical and Instrumentation discipline. Ensure compliance of all Quality requirements as per scope of work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Mechanical Engineering graduate with 20 +years of experience Experienced in executing QA/QC requirements for EPC Projects in Oil and Gas Sector. Certified ISO 9001:2015 Lead Auditor. Certifications in Welding and Painting discipline are added advantage. Approvals from ADNOC/ARAMCO/PDO/KNPC or other major oil companies are mandatory. Candidates need to possess exposure in cross country pipeline projects with larger diameter pipes in automatic welding process. Fluent in English and good in drafting technical letters and reports. Need to reside at site project accommodation.</p><br><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in Pipeline / Oil &amp; Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><br><p><strong>Age Criteria:</strong></p><ul><li><p>Maximum age limit is 49 years</p></li><li><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience</p></li></ul><br><p><strong>Managerial and SR. Positions:</strong></p><ul><li><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory</p><br></li></ul><p></p></section>

Role Description A Food Quality Manager is responsible for leading and managing food quality assurance, food safety, quality control, regulatory compliance, auditing, supplier quality, and continuous improvement activities across food production, processing, packaging, storage, and distribution operations. The role ensures that products consistently meet internal quality standards, customer specifications, food safety requirements, and applicable regulatory standards while promoting a strong culture of food safety and quality throughout the organization. Key Responsibilities Lead and manage the organization's food quality assurance and food safety programs. Develop, implement, maintain, and continuously improve food quality management systems. Establish product specifications, quality standards, inspection procedures, testing requirements, and quality-control criteria. Oversee quality-control activities from raw material receiving through production, packaging, storage, and distribution. Monitor raw materials, ingredients, packaging materials, work-in-progress, and finished products for compliance with approved specifications. Implement and maintain HACCP, GMP, ISO 22000, prerequisite programs, and other applicable food safety systems. Monitor critical control points (CCPs), food safety hazards, sanitation programs, allergen controls, temperature controls, and process-control measures. Lead routine quality inspections, product sampling, laboratory testing, process verification, and product evaluations. Review microbiological, chemical, physical, sensory, and other laboratory test results and take appropriate action when deviations are identified. Investigate customer complaints, product defects, food safety incidents, non-conformities, and quality deviations. Conduct root cause analysis and lead corrective and preventive action (CAPA) programs. Manage internal, supplier, customer, certification, and regulatory audits. Prepare for regulatory inspections and ensure timely closure of audit findings and non-conformities. Oversee product release, product hold, rejection, rework, withdrawal, and recall processes where applicable. Establish and maintain effective product traceability, batch control, recall, and withdrawal systems. Monitor supplier quality and conduct supplier evaluations, audits, approvals, and performance reviews. Work closely with procurement to ensure raw materials, ingredients, packaging, and suppliers meet quality and food safety requirements. Coordinate with production, warehouse, logistics, maintenance, R&D, procurement, and operations teams to resolve quality and food safety issues. Develop, review, and maintain quality procedures, work instructions, specifications, inspection forms, and food safety documentation. Maintain accurate records of inspections, testing, audits, non-conformities, corrective actions, complaints, and quality performance. Prepare quality reports, dashboards, KPIs, trend analyses, management reports, and performance reviews. Monitor quality and food safety trends and identify recurring issues, risks, and improvement opportunities. Lead quality and food safety training programs for production, warehouse, logistics, and other employees. Promote employee awareness of food hygiene, sanitation, GMP, HACCP, allergen management, and food safety requirements. Support new product development, product trials, process validation, shelf-life studies, and product approval activities. Ensure effective sanitation, pest control, personal hygiene, waste management, environmental monitoring, and cleaning verification programs. Review and approve quality-related documentation, specifications, testing requirements, and supplier documentation where authorized. Support customer audits, certification audits, regulatory reviews, and quality-management assessments. Ensure food quality and safety processes comply with applicable laws, regulations, customer requirements, certification standards, and company policies. Manage and develop food quality, quality-control, food safety, and laboratory personnel. Establish quality objectives, departmental KPIs, performance targets, and continuous-improvement initiatives. Manage quality-related budgets, laboratory costs, testing programs, training requirements, and quality resources where applicable. Maintain current knowledge of food safety regulations, industry standards, emerging food safety risks, food technologies, and quality-management practices. Identify opportunities to reduce product defects, waste, complaints, contamination risks, and quality-related costs. Promote a strong organizational culture focused on food safety, product quality, compliance, customer satisfaction, accountability, and continuous improvement. Contribute to continuous improvement of food safety performance, product consistency, supplier quality, regulatory compliance, operational efficiency, customer satisfaction, and overall quality-management effectiveness. Qualifications Bachelor's or Master's degree in Food Science, Food Technology, Food Safety, Microbiology, Chemistry, or a related field. Significant experience in food quality assurance, food safety, quality control, food manufacturing, food processing, or a related industry is preferred. Strong knowledge of HACCP, GMP, ISO 22000, food safety management systems, quality assurance, and quality-control principles. Strong understanding of food hygiene, sanitation, allergen management, contamination prevention, traceability, product testing, and food safety risk management. Good knowledge of applicable food safety regulations, certification requirements, customer specifications, and industry standards. Strong experience with internal and external audits, supplier audits, regulatory inspections, CAPA, root cause analysis, and non-conformity management. Strong leadership, team-management, coaching, training, communication, and cross-functional coordination skills. Excellent analytical, investigative, problem-solving, decision-making, and risk-management abilities. Strong attention to detail and commitment to food safety, product quality, and regulatory compliance. Proficiency in Microsoft Office, particularly Excel, Word, Power Point, and Outlook. Familiarity with Quality Management Systems (QMS), ERP systems, laboratory systems, traceability platforms, and food-production software is advantageous. Relevant certifications such as HACCP, ISO 22000, Internal Auditor, Lead Auditor, Food Safety, Quality Management, or equivalent qualifications are advantageous. Experience managing quality teams, laboratory personnel, suppliers, audits, food safety programs, and quality-improvement projects is preferred. Strong knowledge of quality documentation, specifications, laboratory testing, inspection procedures, food safety verification, and regulatory reporting. Ability to manage multiple audits, investigations, suppliers, quality incidents, corrective actions, projects, and compliance deadlines. Ability to work effectively with senior management, production teams, suppliers, auditors, regulators, customers, and cross-functional departments. Strong understanding of quality KPIs, trend analysis, risk assessment, continuous improvement, and quality-cost management. Professional, responsible, proactive, analytical, decisive, detail-oriented, and results-focused. Strong commitment to food safety, quality excellence, regulatory compliance, customer satisfaction, supplier performance, risk management, operational excellence, and continuous improvement.

<ul><li>Develop and implement quality management systems that align with organizational goals and industry standards to ensure consistent product quality.</li><li>Conduct regular audits and assessments of processes and products to identify areas for improvement and ensure compliance with regulatory requirements.</li><li>Lead root cause analysis for product defects and non-conformities, facilitating cross-functional teams to implement corrective actions promptly.</li><li>Train and mentor staff on quality control procedures and best practices, fostering a culture of continuous improvement and accountability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>6+ Years of experience is required in a manufacturing environment. preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control function.</p></li><li><p>preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control functions.</p></li><li><p>Good knowledge of plant operations.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Quality Management</strong></p><ul><li><p>Develop and implement the Project Quality Management Plan (PQMP) for BESS electrical works.</p></li><li><p>Ensure compliance with approved Inspection &amp; Test Plans (ITPs), Method Statements, and Quality Procedures.</p></li><li><p>Monitor project quality objectives and ensure compliance with contractual requirements.</p></li><li><p>Lead internal quality audits and subcontractor quality assessments.</p></li></ul><p><strong>Electrical QA/QC</strong></p><ul><li><p>Supervise QA/QC activities for:</p><ul><li><p>Battery Containers</p></li><li><p>Battery Racks</p></li><li><p>Battery Modules</p></li><li><p>Battery Management System (BMS)</p></li><li><p>Power Conversion System (PCS)</p></li><li><p>Energy Management System (EMS)</p></li><li><p>Inverters</p></li><li><p>Transformers</p></li><li><p>MV/LV Switchgear</p></li><li><p>Protection &amp; Control Panels</p></li><li><p>SCADA &amp; Communication Systems</p></li><li><p>DC/AC Cabling</p></li><li><p>Earthing &amp; Lightning Protection</p></li><li><p>HVAC and Fire Alarm Interfaces</p></li></ul></li></ul><p><strong>Inspection &amp; Documentation</strong></p><ul><li><p>Review and approve Inspection Requests (IR), Material Inspection Requests (MIR), and quality documentation.</p></li><li><p>Monitor Non-Conformance Reports (NCR), Corrective Action Reports (CAR), and Preventive Action Reports (PAR) through to closure.</p></li><li><p>Verify vendor documents, Factory Acceptance Test (FAT) reports, Site Acceptance Test (SAT) reports, calibration certificates, and test records.</p></li><li><p>Review as-built drawings and final quality dossiers.</p></li></ul><p>Testing &amp; Commissioning Support</p><ul><li><p>Witness electrical testing and commissioning activities.</p></li><li><p>Ensure compliance with OEM commissioning procedures.</p></li><li><p>Coordinate with commissioning teams and client representatives during energization and system handover.</p></li><li><p>Verify punch-point closure before project turnover.</p></li></ul><p>Coordination</p><ul><li><p>Coordinate with Construction, Engineering, Procurement, Commissioning, OEMs, and Client representatives.</p></li><li><p>Mentor QA/QC Engineers and Electrical Inspectors.</p></li><li><p>Prepare weekly and monthly quality reports.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>10–15 years of Electrical QA/QC experience.</p></li><li><p>Minimum 5 years in a Quality Manager or Lead QA/QC role.</p></li><li><p>At least 3 years of experience on BESS, Solar PV, Substation, or Power Plant projects.</p></li><li><p>EPC and utility-scale project experience is mandatory.</p></li><li><p>GCC/Middle East experience is preferred.</p></li></ul><p><strong>Preferred Certifications</strong></p><ul><li><p>ISO 9001 Lead Auditor/Internal Auditor</p></li><li><p>IEC standards knowledge</p></li><li><p>Certified Electrical QA/QC Inspector (preferred)</p></li><li><p>NEBOSH or IOSH (advantage)</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Develop and implement the Project Quality Management Plan (PQMP) for the assigned PV section.</p></li><li><p>Manage QA/QC activities for civil, structural, mechanical, and electrical works related to the Solar PV plant.</p></li><li><p>Ensure compliance with approved Inspection &amp; Test Plans (ITPs), Method Statements, and Quality Procedures.</p></li><li><p>Review and approve Inspection Requests (IRs), Material Inspection Requests (MIRs), and quality documentation.</p></li><li><p>Coordinate inspections with the client, consultant, EPC team, and subcontractors.</p></li><li><p>Monitor construction quality for piling, foundations, mounting structures, trackers, PV module installation, DC/AC cabling, inverter stations, transformers, and switchgear.</p></li><li><p>Ensure all materials comply with approved specifications and vendor documentation.</p></li><li><p>Monitor Non-Conformance Reports (NCRs), Corrective Action Reports (CARs), Preventive Action Reports (PARs), and close-out activities.</p></li><li><p>Conduct internal quality audits and subcontractor quality assessments.</p></li><li><p>Review welding, bolting, torque records, concrete test reports, and material test certificates.</p></li><li><p>Lead punch list inspections and mechanical completion activities.</p></li><li><p>Coordinate with commissioning teams to ensure smooth project handover.</p></li><li><p>Prepare quality reports, KPIs, and client presentations.</p></li><li><p>Ensure compliance with ISO 9001 Quality Management Systems.</p></li><li><p>Mentor QA/QC engineers and inspectors working under the assigned section.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>10–15 years of QA/QC experience in EPC projects.</p></li><li><p>Minimum 5 years as a Quality Manager or Lead QA/QC Engineer.</p></li><li><p>Experience in utility-scale Solar PV, BESS, Power Plant, or Substation projects.</p></li><li><p>GCC/Middle East project experience preferred.</p></li></ol><p></p></section>

<h3><u>Quality Manager Responsibilities:</u></h3><ul><li>Understanding customer expectations of and needs from a product.</li><li>Developing quality control processes.</li><li>Designing product specifications.</li><li>Ensuring products are designed with adherence to legal and safety standards.</li><li>Supervising staff and monitoring production standards.</li><li>Examining the quality of raw materials that are used in production.</li><li>Monitoring and evaluating internal production processes.</li><li>Evaluating final output of products to determine their quality.</li><li>Rejecting products that fail quality standards.</li><li>Engaging with customers and gathering product feedback.</li><li>Producing statistical reports on quality standards.</li><li>Reporting to upper management on quality standard issues.</li><li>Evaluating product recalls.</li><li>Improving production efficiency and managing waste.</li></ul><p><strong><u>Skills,Experience and Education</u></strong></p><h3><u>Quality Manager Requirements:</u></h3><ul><li>Degree in Business Administration or relevant field.</li><li>Quality control certification advantageous.</li><li>Excellent attention to detail.</li><li>Excellent verbal and written communication.</li><li>Data analysis and statistical aptitude.</li><li>Good interpersonal skills.</li><li>Highly conscientious and diligent.</li></ul><p><br></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Director, Global Quality</span></span></span>&nbsp;<br> <span><span>(<span>19814</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p>The Director, Quality supports the definition and implementation of ultra-luxury service standards across all properties within Kerzner International's portfolio. This position ensures that all brands maintain their reputation as premier luxury hospitality destinations by supporting quality assurance initiatives, guest experience innovation, and brand consistency programs while collaborating with operational teams, marketing, and Kerzner Corporate to enhance service excellence and drive guest satisfaction.</p><br> <p>The role assists in establishing and maintaining Forbes Five-Star, LQA, and ultra-luxury service benchmarks while supporting guest personalization initiatives through technology, AI, and data insights to create tailored luxury experiences. The position works closely with property teams and corporate functions to ensure seamless integration of cultural authenticity, sustainability, and luxury personalization across all guest touchpoints throughout Kerzner's global portfolio including Atlantis, One&amp;Only, SIRO, and Rare Finds properties.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Support development and implementation of global brand and service standards ensuring consistency across all properties and brands</li> <li>Assist in establishing and maintaining Forbes Five-Star, LQA, and ultra-luxury service benchmarks through quality assurance programs</li> <li>Support mystery guest program coordination, internal audits, and brand compliance assessments across all brand properties</li> <li>Ensure seamless integration of cultural authenticity, sustainability, and luxury personalization in all guest touchpoints</li> <li>Assist in driving guest personalization initiatives leveraging technology, AI, and data insights to tailor luxury experiences</li> <li>Support development of VIP and UHNW guest programs ensuring world-class butler, concierge, and private hosting services</li> <li>Coordinate Signature Experiences ensuring curated, exclusive offerings tailored to each location and brand positioning</li> <li>Collaborate with marketing teams to integrate guest experience storytelling into brand messaging and positioning</li> <li>Work with HR and training teams to embed service culture across all properties through comprehensive programs</li> <li>Support training initiatives for Forbes Five-Star, LQA, and high-touch guest engagement standards</li> <li>Coordinate property-based performance improvement programs using guest feedback and satisfaction scores to drive excellence</li> <li>Assist in room operations, housekeeping, and VIP arrival experience development that align with ultra-luxury brand promises</li> <li>Support guest recognition program implementation ensuring tailored services based on past stays and preferences</li> <li>Coordinate innovation in digital concierge, smart room personalization, and pre-arrival guest engagement systems</li> <li>Support guest-facing F&amp;B experience programs ensuring luxury service execution in all dining outlets</li> <li>Assist in wellness experience development integrating spa, fitness, and longevity programs across applicable brands</li> <li>Monitor and analyze guest satisfaction data, online reviews, and customer insights for continuous improvement</li> <li>Support real-time feedback system implementation to proactively enhance guest experience and service delivery</li> <li>Assist in property benchmarking framework implementation ensuring alignment across multiple properties while allowing brand differentiation</li> <li>Support guest journey mapping methodologies to create seamless, emotionally engaging experiences</li> <li>Coordinate sustainability embedding into luxury guest experience from eco-conscious design to sustainable amenities</li> <li>Work closely with General Managers and property leadership teams to embed luxury service standards</li> <li>Support collaboration with Kerzner Corporate, Marketing, and Digital teams to enhance brand positioning</li> </ul> <p><strong>Skills, Experience &amp; Educational Requirements</strong></p><br> <ul> <li>8-10 years in luxury hospitality operations, brand management, or guest experience roles</li> <li>Proven experience in brand experience development, quality assurance, and service innovation within luxury hospitality</li> <li>Knowledge of Forbes Five-Star, LQA, and ultra-luxury guest experience standards and implementation</li> <li>Understanding of guest satisfaction metrics, personalization, and VIP client relationship management</li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Responsible for designing, implementing, coordinating, evaluating and reporting the Patient Safety and Quality Program and its adherence to the Regulatory and applicable accreditation standards. The manager also ensures regular communication of performance metrics, data analysis results, and quality improvement efforts to all staff.</span></span></p><br><br>Responsibilities:<br><p><span><span><strong><u>The post holder will:</u></strong></span></span></p><br><br><ul><li><p><span><span><strong>Take on a Leadership role within the Facility and ensure patient safety and quality of care is upheld to the highest standards.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Be the Lead contact for the organization for applicable regulatory body’ s initiatives on Quality, Patient safety, Risk management.</strong></span></span></p><br></li><li><ul><li><p><span><span><strong>Collaborates with hospital/cluster leaders, department managers, physicians, and staff to envision, develop, and implement, designing and implementing systems that result in improved patient care management, improved clinical outcomes, increased workflow efficacy and efficiency, increase cost effectiveness as well as ensure high patient satisfaction and strategic initiatives.</strong></span></span></p><br></li></ul><br></li><li><ul><li><p><span><span><strong>Contribute to relevant Committees/ Groups such as the Quality Improvement &amp; Patient Safety Committee and the Higher Management Committee.</strong></span></span></p><br></li></ul><br></li><li><ul><li><p><span><span><strong>Proactively educates leadership and staff regarding regulatory issues, new guidelines, and safety/quality performance improvement activities.</strong></span></span></p><br></li></ul><br></li><li><ul><li><p><span><span><strong>Help to support data collection throughout the hospital/cluster by assisting with data collection issues such as creating forms to collect data, identifying which data to collect, how to validate data, and creating reports.</strong></span></span></p><br></li></ul><br></li><li></li></ul> </div>

At Julphar, we are on a journey of culture transformation & our mission is to provide a better quality of life for the entire family by delivering best in class solutions and real value with compassion and professionalism.<br><br>Our core values: Respect, Collaboration, innovation, Integrity and Compassion - Combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to make a positive impact on the lives of the patients we serve, enable Talents , create a healthy work environment, and accomplish our goals through world-class research and with the compassion and commitment of our employees.<br><br>Detailed Job Description<br><br> Overall Responsibility<br><br>To ensure end-to-end Quality Assurance oversight across pharmaceutical manufacturing sites, act as Qualified Person (QP) for batch certification and release, and lead product lifecycle management activities in compliance with c GMP, regulatory requirements, and company quality standards.<br><br> c GMP Compliance<br><br>To ensure c GMP compliance in the related pharmaceutical manufacturing plants by monitoring:<br><br>Good Documentation Practices. Correctness of batch documents, logbooks, labels, etc. Gowning attire. Cleanliness. Compliance with environmental conditions of all classified areas. Ensuring all equipment is used in a calibrated and qualified state. Adherence to SOPs, manufacturing and packaging instructions. All end-to-end activities in the manufacturing plants. Deviations & Investigations<br><br>Review and approve manufacturing operations-related deviation investigations and product quality-related investigations, including:<br><br>Deviations Complaints Recalls<br><br>Ensure timely completion of investigations and assessments in Ample Logic.<br><br> CAPA<br><br>Review and approve CAPA for related plants in Ample Logic and ensure proper implementation.<br><br> Change Control<br><br>Review and approve change controls and related assessments for products/plants in Ample Logic.<br><br> Site Inspections Perform regular site inspections. Monitor self-inspections. Monitor GMP inspection CAPA compliance. Quality Improvement & Quality Culture Responsible for implementing the Quality Improvement Plan at the respective site. Coordinate with cross-functional teams (CFTs) to establish and spread the Quality Culture. Batch Documentation<br><br>Approve<br><br>BMR – Batch Manufacturing Record BPR – Batch Packaging Record Product Lifecycle Management Responsibilities<br><br>Lead QA Oversight Across The Entire Product Lifecycle, Including<br><br>Technology Transfer Process Validation (PPQ) Commercial Manufacturing Continued Process Verification (CPV) Product Discontinuation<br><br>Ensure Effective Execution And Review Of<br><br>APQR / PQR trends Ongoing stability programs Lifecycle risk assessments Continuous improvement initiatives based on lifecycle data Technical & GMP Documentation<br><br>Review all technical department SOPs for adequacy of procedure contents, risk assessments, and other GMP documents from a quality perspective.<br><br> People Development & Batch Document Audit Identify, develop, and train successors for the role, if needed. Coach others in the area of expertise. Ensure other functions, such as Operations, have sufficient product knowledge and understanding to execute their roles. Lead batch document audits. Lead retention sample checking. Ensure timely and compliant execution as per approved procedures. Shipment Checks<br><br>Supervise final checks of shipments before dispatch, ensuring all procedures are followed, including approvals of shipments under quarantine as per Sales/Tender department requirements.<br><br> Training<br><br>Develop and deliver training programs to enhance team capabilities and knowledge of:<br><br>Batch release Documentation Compliance standards Audit Readiness<br><br>Ensure all batch release documentation and processes are audit-ready for both internal and external audits.<br><br> Usage Decision<br><br>Make the final "Usage Decision" (UD) following a thorough review of the complete batch documentation.<br><br> Compliance Communication<br><br>Act as the primary contact for compliance-related communications, addressing discrepancies and collaborating with cross-functional teams.<br><br> Batch Compliance Issues<br><br>Proactively address batch-related compliance issues and provide solutions to prevent recurrence.<br><br> Compliance & Batch Release Goals<br><br>Focus on achieving compliance and batch release goals with strong ownership and accountability.<br><br> QA Operations KPIs<br><br>Responsible for QA Operations KPI adherence and timely reporting for the respective site.<br><br> Batch Release Priorities<br><br>Effectively manage multiple batch release priorities in a fast-paced and dynamic environment.<br><br> Qualification & Validation<br><br>Review qualification and validation documents, including protocols and reports, such as:<br><br>Facility Qualification Equipment Qualification Process Validation Cleaning Validation Facility & Utility Layouts<br><br>Review facility and utility layouts for related plants.<br><br> Line Clearance / Line Release<br><br>Ensure Compliance With SOP Requirements For<br><br>Line Clearance Line Release In-Process Quality & Team Training Impart continuous training to the QA Operations team on Quality and c GMP systems. Ensure compliance with in-process quality check activities according to SOPs in production and packaging departments. Ensure compliance with c GMP principles. Ensure test results are properly captured in batch records. Health, Safety & Environment<br><br>Maintain a safe and healthy work environment by following standards and procedures and complying with applicable regulations.<br><br> Other Responsibilities<br><br>Perform any other responsibilities assigned by the Quality Assurance Senior Manager / Director.<br><br>Core Competency<br><br>High focus on process compliance. Responsible approach. High accountability and ownership. Excellent team-building skills. Strong time and task management. Excellent oral and written communication skills in English. Highly disciplined. Motivated and organized. Ensure team adherence to EMS and HSE requirements through monitoring, training, and guidance. Lead incident investigations and root cause analysis. Lead implementation of corrective/preventive actions. Drive departmental initiatives for environmental performance improvement and HSE culture.<br><br>Qualification / Functional Knowledge<br><br>Bachelor of Pharmacy. Minimum 10+ years of experience in Quality Assurance oversight of Oral Solid Dosage (OSD) manufacturing operations. Batch release experience. Product Lifecycle Management experience. Good experience with QMS systems. Good knowledge and command of c GXP. Knowledge of Risk Assessment.<br><br>We value people from different backgrounds. Could this be your story? Apply today or visit www. Julphar.net to read more about us and the journey of Julphar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Duties:<br> <ul> <li>Lead the development, implementation, and continual improvement of the company's Quality, Health, Safety, and Environmental management systems.</li> <li>Ensure full compliance with UAE legislation, client requirements, and international standards, including ISO 9001, ISO 14001, and ISO 45001.</li> <li>Conduct audits, inspections, and performance reviews across projects and offices, implementing corrective and preventive actions where required.</li> <li>Investigate incidents, accidents, and near misses, producing detailed reports and recommendations to prevent recurrence.</li> <li>Provide leadership, training, and guidance to project teams, promoting a proactive and positive safety culture throughout the organisation.</li> <li>Monitor QHSE performance metrics, prepare management reports, and support senior leadership in achieving strategic QHSE objectives.</li> </ul> Candidate Requirements: <ul> <li>Bachelor's degree in Engineering, Occupational Health &amp; Safety, Environmental Management, or a related discipline.</li> <li>Minimum 15 years' QHSE experience within the construction industry, including at least 5 years in a management position with a Tier 1 major contractor.</li> <li>Strong working knowledge of UAE construction regulations, health and safety legislation, and industry best practices.</li> <li>Professional certifications such as NEBOSH Diploma, Lead Auditor certifications, IOSH, or equivalent qualifications.</li> <li>Proven experience implementing and managing integrated management systems aligned to ISO 9001, ISO 14001, and ISO 45001 standards.</li> <li>Excellent leadership, communication, and stakeholder management skills, with the ability to influence teams at all levels of the organisation.</li> </ul> <br><br> </div>