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Descripción de la empresa Convert Chats es una empresa de plataforma de mensajería omnicanal orientada a equipos que gestionan grandes volúmenes de conversaciones y buscan resultados medibles. Permite conectar con clientes y prospectos a través de Whats App, Telegram y otros canales desde un único espacio de trabajo, convirtiendo las interacciones en flujos estructurados que llevan de la primera toma de contacto a la conversión. La solución combina automatización y tecnología de IA para acelerar el contacto, mejorar la calidad de las respuestas y escalar la comunicación sin perder control. Además, ofrece herramientas avanzadas de enrutamiento de leads, controles de acceso y enmascaramiento de datos sensibles, junto con visibilidad completa del rendimiento del equipo. Su objetivo es que las conversaciones con clientes se gestionen como un canal de performance, y no solo como una bandeja de chat.<br>Descripción del puesto Como Director de programas en Convert Chats, liderarás el diseño, la planificación y la ejecución de programas estratégicos que impulsen el crecimiento del negocio y mejoren la experiencia de clientes y equipos internos. Coordinarás iniciativas transversales entre producto, operaciones, marketing y soporte, asegurando que los proyectos se entreguen en tiempo, forma y con impacto medible. En tu día a día definirás objetivos, indicadores clave, hojas de ruta y procesos, gestionarás riesgos y dependencias, y facilitarás la colaboración entre distintas áreas. También tendrás la responsabilidad de optimizar metodologías de trabajo, documentar buenas prácticas y comunicar avances y resultados a la dirección. Este es un puesto de tiempo completo y se desarrolla en modalidad remota.<br>Requisitos<br> Experiencia sólida en dirección de programas, gestión de proyectos o gestión de carteras en empresas de producto digital, Saa S o tecnología. Capacidad demostrada para coordinar equipos multidisciplinares, alinear a personas clave y gestionar proyectos complejos con múltiples dependencias. Conocimientos en metodologías de gestión (por ejemplo, ágiles e híbridas), planificación estratégica, definición de KPIs y análisis de resultados. Excelentes aptitudes de comunicación escrita y oral, pensamiento crítico, organización y resolución de problemas en entornos dinámicos. Dominio de herramientas de colaboración y gestión de proyectos (por ejemplo, Jira, Asana, Notion, hojas de cálculo) y comodidad trabajando en remoto. Nivel alto de inglés y español, y una fuerte orientación a resultados, a la mejora continua y a la experiencia de cliente.

Role: Infrastructure Engineering Director (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $350K - $500K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Director of Infrastructure Engineering to work on a full-time basis. The role involves overseeing a high-performance infrastructure team to ensure scalable, secure, and resilient systems. You will drive architectural decisions and operational excellence to support rapid innovation and growth.<br>Key Responsibilities:• Lead the design, implementation, and optimization of global infrastructure platforms, including cloud, networking, and security.• Build and mentor a team of engineers to deliver high-impact infrastructure solutions.• Define and enforce infrastructure standards, policies, and best practices.• Partner with product and engineering teams to align infrastructure roadmaps with business objectives.• Ensure 24/7 availability and performance of critical systems through proactive monitoring and incident response.<br>Required Skills & Qualifications:• Experience managing large-scale infrastructure teams in a fast-paced tech environment.• Deep expertise in cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code tools.• Strong background in networking, security, and compliance frameworks.• Proven track record in scaling systems to support high-growth applications.• Hands-on experience with monitoring, logging, and observability tools.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of next-generation AI platforms. The position provides visibility into high-impact projects shaping the future of infrastructure engineering.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Overview<br><br>The Director of AI Security leads a high-performing regional practice, with full accountability for strategy, service delivery, commercial performance, and capability development. The role builds on an established and operational practice, with a clear mandate to scale it into a market-leading, profitable, and differentiated offering aligned to the region’s rapidly evolving AI technology and regulation landscape.<br><br>This role combines strategic leadership, deep technical credibility, and strong commercial execution to expand the practice’s footprint across government and enterprise sectors, while strengthening CPX’s position as a trusted advisor in AI governance and responsible AI adoption, as well as in the adoption of AI to strengthen and accelerate CPX Cybersecurity capabilities.<br><br>Responsibilities<br><br>Practice Leadership & Strategy: -<br><br> Full ownership of a multi-disciplinary practice covering: AI governance and responsible AI Regulatory compliance across AI and data domains Implementation and operation of technical measures to secure AI, in collaboration with other Cyber Defense sub business Units. Collaborating with the commercial team and peer practice leads across Cyber Defense to deliver integrated propositions and coordinated go-to-market execution for both Securing AI and embedding AI in security across all CPX offerings and services. Regulatory scope includes UAE PDPL, DIFC and ADGM frameworks, UAE Cybersecurity Council and NESA/SIA standards, UAE AI Strategy and Charter, as well as GCC frameworks (e.g., KSA PDPL/SDAIA) and global regulations (e.g., GDPR, EU AI Act).<br><br>Business & P&L Leadership: -<br><br> Own the AI Security practice P&L, including revenue growth, margins, utilization, pricing, and cost management. Define and execute a multi-year AI Security growth strategy aligned with CPX’s advisory, implementation and operation priorities. Establish pricing models, automation, and delivery economics to support scalable growth. Track and manage pipeline coverage, backlog, and revenue realization. Maintain pipeline coverage alignment to defined revenue targets. Support the commercial team to develop and close strategic and flagship opportunities across UAE.<br><br>Service Lines & Offering Development: -<br><br> Define and evolve the AI Security portfolio, aligned to regional regulatory and market demand. Develop new offerings in AI governance, AI Security advisory, implementation and operation, including reusable IP and accelerators. Identify emerging regulatory and technology trends (e.g., AI regulation, data sovereignty, responsible AI) and translate them into market-ready propositions. Standardized delivery methodologies, quality assurance frameworks, and engagement models. Drive AI-enabled delivery through automation, AI agents, and intelligent reporting frameworks. Develop scalable, platform-based and productized offerings across AI and data protection domains.<br><br>Sales & Pipeline Growth: -<br><br> Own pipeline development across UAE, ensuring strong coverage and conversion of opportunities. Support the commercial team in origination, proposals, pursuits, and commercial negotiations for strategic deals. Build and maintain trusted advisor relationships with C-suite, regulators, and key stakeholders. Act as executive sponsor for flagship accounts and drive cross-selling across CPX service lines. Develop strategic alliances with technology vendors, partners, regulators, and academia. Act as domain lead in large, multi-service Cyber Defense engagements. Engage with regulators, policymakers, and industry bodies to shape AI Security regulatory landscape in the region.<br><br>Delivery & Client Outcomes: -<br><br> Hold end-to-end accountability for delivery quality, client outcomes, and engagement governance. Review and approve key deliverables to ensure technical quality and regulatory alignment. Act as senior escalation point for delivery risks, client issues, and complex engagements. Drive client satisfaction, renewals, and account expansion across the portfolio.<br><br>Qualifications<br><br>Minimum Work Experience & Education :-<br><br>12+ years of experience in consulting, professional services, or technology leadership, with strong exposure to Securing AI and embedding AI into cybersecurity services. Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Data Analytics, or a related field. Master’s degree preferred. Technical fluency across AI/ML, data governance, cybersecurity, and privacy frameworks Strong executive presence with ability to engage C-suite, regulators, and government stakeholders.

The Team<br><br>The People Team at Chainalysis is dedicated to enabling growth, building an inclusive environment, and providing the support that helps our employees do the best work of their careers. Chainalysis is at a defining moment, transforming from a product-based company to an intelligence platform AI native company. The People Team plays a critical role in ensuring our organization evolves as fast as our technology.<br><br>The Role<br><br>We're looking for a Director, HR Business Partner to serve as the strategic people partner to our R&D organization, the engine behind the blockchain intelligence products that governments, financial institutions, and crypto businesses around the world rely on to navigate blockchains safely and with confidence.<br><br>You will be the dedicated people strategist for R&D, partnering directly with the Head of R&D and the senior leadership team across engineering, research, product, design, and support to build a world-class technology-led organization during a period of significant transformation.<br><br>R&D at Chainalysis is in the midst of a fundamental shift — evolving team structures, operating models, and technical workflows as the company moves from application-based delivery to an intelligence platform powered by agents, and from pre-AI practices to AI-native engineering. You'll be at the center of this transformation, thought partnering with a newly appointed R&D leader as they reshape the organization, helping leaders rethink how teams are organized, how talent is developed, and how AI-era productivity reshapes what high-performing R&D organizations look like. This role is focused on building the organizational architecture for what comes next, evolving our R&D culture to support the work of the future.<br><br>In This Role, You'll:<br><br>Serve as a strategic partner to the Head of R&D and R&D's senior leadership, building and embedding our people strategy to accelerate Chainalysis's transformation to an intelligence company Lead organizational design and change management across R&D as teams evolve to support new operating models. Understand the distinct workflows and the different operating rhythms of platform engineering, data science, research, product, design, and support. Partner with leadership to design structures that optimize for velocity, ownership, autonomy, and cross-functional collaboration Drive the people side of AI transformation; help leaders understand how AI-augmented productivity is reshaping engineering roles, team sizes, and career trajectories. Evolve technical career frameworks and leveling to reflect the shift toward AI-native development and increased individual ownership Own workforce planning and talent strategy for R&D, including succession planning, critical-role identification, and retention strategies for deeply specialized technical talent in a competitive market (blockchain, cryptography, data science, security), across our core technology hubs (NYC, Aarhus, and Tel Aviv). Partner with R&D leadership and Finance to ensure organizational design and headcount decisions balance growth investment with operational efficiency and cost discipline Coach and challenge senior technical leaders on organizational health, performance management, team effectiveness, and employee relations, bringing both data and empathy to difficult conversations. Hold leaders accountable to Chainalysis's cultural standards as the organization scales Help redefine R&D's operating rhythm and cultural standards; partner with the Head of R&D to reinforce an execution-oriented culture built on pride in craft, operational rigor, urgency, and transparency. Support the people dimensions of OKR-driven planning, quarterly business reviews, and structured accountability across a global, hybrid organization Use data to see around corners; leverage people analytics to diagnose organizational health, identify attrition risks, and surface trends before they become systemic. Bring the same analytical rigor to people decisions that R&D brings to technical ones<br><br>We're Looking For Candidates Who Have:<br><br>10+ years of progressive HR/People experience, with at least 5 years as a strategic HRBP supporting engineering, R&D, or other deeply technical global organizations at high-growth technology companies with strong engineering cultures Experience scaling an R&D organization through a period of rapid growth; you've been part of the journey as a technical organization of 200+ grew meaningfully in size and complexity, supporting ambitious revenue targets; you know what breaks at each stage of scaling, how roles and structures need to evolve in real-time, and how to build the people infrastructure to support a business that's growing fast A builder's mindset - you can collaborate and create frameworks, programs, and approaches from scratch rather than waiting for a playbook. You approach people systems with the same iterative, build-and-improve mentality as the engineers you support A deep understanding of how technical organizations operate and how AI is reshaping work; you can speak credibly about engineering workflows, product development lifecycles, platform vs. product team structures, and the distinct cultures of engineering, data science, and research. You have a point of view on how AI is changing the tech landscape, how it changes the nature of engineering work and team composition, to how it can be leveraged to reduce friction in people operations. Executive Presence, Analytics, and Influence; you demonstrate high-trust coaching and executive presence, holding the line on what’s right for the organization while challenging leaders constructively. You pair this with strong analytical capabilities, using people data and organizational diagnostics to drive action. As a senior individual contributor, you lead through influence, credibility, and the quality of your thinking rather than positional authority—proving equally adept at presenting to the executive team and sitting with a first-time engineering manager to navigate complex, high-stakes situations.<br><br>Nice To Have Experience:<br><br>Experience in blockchain, cryptocurrency, cybersecurity, or fintech, particularly understanding the competitive dynamics for technical talent in these spaces Experience in regulated environments where security, compliance, and insider-risk considerations intersect with people strategy<br><br>AI at Chainalysis<br><br>AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.<br><br>AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.<br><br>About Chainalysis<br><br>Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.<br><br>You belong here. <br><br>At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.<br><br>We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.<br><br>Compensation Range: $149K - $283K<br><br>The Team<br><br>The People Team at Chainalysis is dedicated to enabling growth, building an inclusive environment, and providing the support that helps our employees do the best work of their careers. Chainalysis is at a defining moment, transforming from a product-based company to an intelligence platform AI native company. The People Team plays a critical role in ensuring our organization evolves as fast as our technology.<br><br>The Role<br><br>We're looking for a Director, HR Business Partner to serve as the strategic people partner to our R&D organization, the engine behind the blockchain intelligence products that governments, financial institutions, and crypto businesses around the world rely on to navigate blockchains safely and with confidence.<br><br>You will be the dedicated people strategist for R&D, partnering directly with the Head of R&D and the senior leadership team across engineering, research, product, design, and support to build a world-class technology-led organization during a period of significant transformation.<br><br>R&D at Chainalysis is in the midst of a fundamental shift — evolving team structures, operating models, and technical workflows as the company moves from application-based delivery to an intelligence platform powered by agents, and from pre-AI practices to AI-native engineering. You'll be at the center of this transformation, thought partnering with a newly appointed R&D leader as they reshape the organization, helping leaders rethink how teams are organized, how talent is developed, and how AI-era productivity reshapes what high-performing R&D organizations look like. This role is focused on building the organizational architecture for what comes next, evolving our R&D culture to support the work of the future.<br><br>In This Role, You'll:<br><br>Serve as a strategic partner to the Head of R&D and R&D's senior leadership, building and embedding our people strategy to accelerate Chainalysis's transformation to an intelligence company Lead organizational design and change management across R&D as teams evolve to support new operating models. Understand the distinct workflows and the different operating rhythms of platform engineering, data science, research, product, design, and support. Partner with leadership to design structures that optimize for velocity, ownership, autonomy, and cross-functional collaboration Drive the people side of AI transformation; help leaders understand how AI-augmented productivity is reshaping engineering roles, team sizes, and career trajectories. Evolve technical career frameworks and leveling to reflect the shift toward AI-native development and increased individual ownership Own workforce planning and talent strategy for R&D, including succession planning, critical-role identification, and retention strategies for deeply specialized technical talent in a competitive market (blockchain, cryptography, data science, security), across our core technology hubs (NYC, Aarhus, and Tel Aviv). Partner with R&D leadership and Finance to ensure organizational design and headcount decisions balance growth investment with operational efficiency and cost discipline Coach and challenge senior technical leaders on organizational health, performance management, team effectiveness, and employee relations, bringing both data and empathy to difficult conversations. Hold leaders accountable to Chainalysis's cultural standards as the organization scales Help redefine R&D's operating rhythm and cultural standards; partner with the Head of R&D to reinforce an execution-oriented culture built on pride in craft, operational rigor, urgency, and transparency. Support the people dimensions of OKR-driven planning, quarterly business reviews, and structured accountability across a global, hybrid organization Use data to see around corners; leverage people analytics to diagnose organizational health, identify attrition risks, and surface trends before they become systemic. Bring the same analytical rigor to people decisions that R&D brings to technical ones<br><br>We're Looking For Candidates Who Have:<br><br>10+ years of progressive HR/People experience, with at least 5 years as a strategic HRBP supporting engineering, R&D, or other deeply technical global organizations at high-growth technology companies with strong engineering cultures Experience scaling an R&D organization through a period of rapid growth; you've been part of the journey as a technical organization of 200+ grew meaningfully in size and complexity, supporting ambitious revenue targets; you know what breaks at each stage of scaling, how roles and structures need to evolve in real-time, and how to build the people infrastructure to support a business that's growing fast A builder's mindset - you can collaborate and create frameworks, programs, and approaches from scratch rather than waiting for a playbook. You approach people systems with the same iterative, build-and-improve mentality as the engineers you support A deep understanding of how technical organizations operate and how AI is reshaping work; you can speak credibly about engineering workflows, product development lifecycles, platform vs. product team structures, and the distinct cultures of engineering, data science, and research. You have a point of view on how AI is changing the tech landscape, how it changes the nature of engineering work and team composition, to how it can be leveraged to reduce friction in people operations. Executive Presence, Analytics, and Influence; you demonstrate high-trust coaching and executive presence, holding the line on what’s right for the organization while challenging leaders constructively. You pair this with strong analytical capabilities, using people data and organizational diagnostics to drive action. As a senior individual contributor, you lead through influence, credibility, and the quality of your thinking rather than positional authority—proving equally adept at presenting to the executive team and sitting with a first-time engineering manager to navigate complex, high-stakes situations.<br><br>Nice To Have Experience:<br><br>Experience in blockchain, cryptocurrency, cybersecurity, or fintech, particularly understanding the competitive dynamics for technical talent in these spaces Experience in regulated environments where security, compliance, and insider-risk considerations intersect with people strategy<br><br>AI at Chainalysis<br><br>AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.<br><br>AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.<br><br>About Chainalysis<br><br>Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.<br><br>You belong here. <br><br>At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.<br><br>We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.<br><br>Compensation Range: $149K - $283K

???? WE'RE HIRING???? BUSINESS DEVELOPMENT DIRECTOR???? DUBAI, UAE???? FULL-TIME???? LEVEL: SENIOR MANAGEMENT / DIRECTOR✨ LEAD GROWTH. BUILD PARTNERSHIPS. DRIVE BUSINESS SUCCESS. We are looking for an experienced Business Development Director to join our growing team in Dubai. The ideal candidate will have strong commercial leadership skills, strategic thinking, and the ability to identify growth opportunities, develop key partnerships, and drive business expansion across new and existing markets.???? KEY RESPONSIBILITIES???? Develop and execute business development strategies to achieve company growth objectives.???? Identify new market opportunities, industry trends, and potential business partnerships.???? Build and maintain strong relationships with key clients, partners, and stakeholders.???? Lead negotiations, business proposals, and strategic partnership discussions.???? Manage the complete business development lifecycle from opportunity identification to successful execution.???? Collaborate with sales, marketing, operations, and technical teams to deliver business objectives.???? Analyze market performance, competitor activities, and customer insights to support strategic decisions.???? Lead, mentor, and develop business development teams to achieve performance targets.✅ REQUIREMENTS???? Bachelor's Degree in Business Administration, Marketing, Engineering, Management, or a related field (preferred).???? Strong Business Development & Strategic Leadership Experience Required.???? Proven track record in driving revenue growth, partnerships, and market expansion.???? Strong commercial awareness, negotiation, and analytical skills.???? Excellent leadership, communication, and stakeholder management abilities.???? Ability to work effectively in a multicultural environment and manage regional business opportunities.???? Valid UAE Employment Visa / Work Authorization Required.⚠️ Candidates must have legal eligibility to work in the UAE. Visit Visa and Tourist Visa holders are not eligible for employment.???? WHY JOIN US????? Competitive Salary???? Executive Development & Professional Growth???? International Team???? Strategic Business Opportunities???? Career Advancement Opportunities???? Performance Bonus???? Professional & Dynamic Work Environment???? INTERESTED? APPLY NOWIf you are interested in this opportunity, please send us a message and let us know. We will provide more details about the role and the next steps.???? Send your CV / Resume and join our team in Dubai, UAE.

???? WE'RE HIRING???? BUSINESS DEVELOPMENT DIRECTOR???? DUBAI, UAE???? FULL-TIME???? LEVEL: SENIOR MANAGEMENT / DIRECTOR✨ LEAD GROWTH. BUILD PARTNERSHIPS. DRIVE BUSINESS SUCCESS. We are looking for an experienced Business Development Director to join our growing team in Dubai. The ideal candidate will have strong commercial leadership skills, strategic thinking, and the ability to identify growth opportunities, develop key partnerships, and drive business expansion across new and existing markets.???? KEY RESPONSIBILITIES???? Develop and execute business development strategies to achieve company growth objectives.???? Identify new market opportunities, industry trends, and potential business partnerships.???? Build and maintain strong relationships with key clients, partners, and stakeholders.???? Lead negotiations, business proposals, and strategic partnership discussions.???? Manage the complete business development lifecycle from opportunity identification to successful execution.???? Collaborate with sales, marketing, operations, and technical teams to deliver business objectives.???? Analyze market performance, competitor activities, and customer insights to support strategic decisions.???? Lead, mentor, and develop business development teams to achieve performance targets.✅ REQUIREMENTS???? Bachelor's Degree in Business Administration, Marketing, Engineering, Management, or a related field (preferred).???? Strong Business Development & Strategic Leadership Experience Required.???? Proven track record in driving revenue growth, partnerships, and market expansion.???? Strong commercial awareness, negotiation, and analytical skills.???? Excellent leadership, communication, and stakeholder management abilities.???? Ability to work effectively in a multicultural environment and manage regional business opportunities.???? Valid UAE Employment Visa / Work Authorization Required.⚠️ Candidates must have legal eligibility to work in the UAE. Visit Visa and Tourist Visa holders are not eligible for employment.???? WHY JOIN US????? Competitive Salary???? Executive Development & Professional Growth???? International Team???? Strategic Business Opportunities???? Career Advancement Opportunities???? Performance Bonus???? Professional & Dynamic Work Environment???? INTERESTED? APPLY NOWIf you are interested in this opportunity, please send us a message and let us know. We will provide more details about the role and the next steps.???? Send your CV / Resume and join our team in Dubai, UAE.

Business Development Director Job Responsibilities<br><br> Identifies and develops new business opportunities. Builds relationships with customers, suppliers, distributors, partners, and vendors. Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesnt. Manages key client relationships and works to build new ones. Expands the profile and reach of the company and its brands. Leads sales, marketing, customer-service, and client relationship management teams. Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. Builds cross-functional teams to guide and nourish sustainable, long-term growth. Tracks emerging markets and trends. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. Identifies and recommends new services. Proposes and develops strategic partnerships. Helps to shape the companys long-term objectives and determine plans for how to meet them. Researches and identifies new markets. Provides advice on product development and distribution and promotion strategies. Identifies sponsorship opportunities, including nonprofit engagement. Builds and maintains relationships with vendors. Conducts webinars and presentations to raise the brand or product profile. Selects prospective vendors and negotiates contracts. Travels to vendor locations, distributions centers, and other locations. Fulfills requests for proposals (RFPs) from potential partners and customers. Helps direct development of customer-facing web platforms and digital experiences.<br><br>This job is provided by Shine.com

Lead the bank’s people strategy across workforce planning, talent acquisition, performance, succession, employee relations, compensation, and organizational development. Partner with executive leadership to align HR priorities with business growth, regulatory requirements, culture, and operational performance. Oversee HR governance, policy compliance, and audit readiness within a regulated banking environment. Drive leadership development, retention, engagement, and change management initiatives across the organization. Key responsibilities Develop and execute the overall HR strategy in line with business goals and workforce plans. Advise senior leadership on organization design, headcount planning, succession pipelines, and talent risk. Lead hiring strategy for critical and regulated roles, ensuring quality, speed, and stakeholder alignment. Manage performance management, learning and development, employee engagement, and retention programs. Ensure compliance with labor law, internal HR policies, banking controls, and audit standards. Oversee compensation, benefits, grading, and reward structures to support competitiveness and fairness. Handle sensitive employee relations matters, investigations, disciplinary actions, and conflict resolution with discretion. Use HR analytics and reporting to track attrition, headcount, productivity, and talent trends for decision-making. Lead and develop the HR team to maintain high service quality and continuous improvement. Candidate profile Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; Master’s degree or HR certification preferred.12+ years of progressive HR experience, including at least 5 years in a senior HR leadership role within banking, financial services, or another regulated environment. Strong understanding of HR strategy, governance, compliance, and employment practices. Proven experience in leadership hiring, succession planning, organization design, and performance management. Strong executive presence with the ability to influence C-level stakeholders and business leaders. Excellent communication, leadership, analytical, and change management skills.

<ul><li><p>Sets out EGA’s Safety and Governance strategy and framework based on EGA’s overall ESG & Sustainability strategy, purpose, bold aspirations, and values.</p></li><li><p>Directs the implementation of the functional strategy ensuring alignment to group strategy, EGA’s vision, mission, and corporate objectives.</p></li><li><p>Ensures that functional strategy and related strategic plans are developed and implemented, aligned with the vision and mission of the organization.</p></li><li><p>Provides subject matter expertise and counsel to EGA leadership on safety and governance matters.</p></li><li><p>Shares the approved strategy with local/legal authorities where appropriate to obtain feedback as part of continuous improvement.</p></li><li><p>Manages the effective achievement of functional objectives through leadership, performance management, team development, and motivation.</p></li><li><p>Establishes SMART KPIs for departments to measure performance against company objectives and values.</p></li><li><p>Leads talent development initiatives and ensures availability of talent to meet business requirements.</p></li><li><p>Acts as a role model, promoting organizational values and ethics.</p></li><li><p>Oversees coordination with other departments to ensure timely flow of information and services.</p></li><li><p>Oversees the consolidation and recommendation of the functional budget and monitors financial performance.</p></li><li><p>Strategizes the creation of company-wide safety policies, processes, and procedures.</p></li><li><p>Enforces corporate procedures and guidelines across the business.</p></li><li><p>Communicates relevant safety and governance information to management.</p></li><li><p>Develops and leads a comprehensive governance framework for safety management across EGA.</p></li><li><p>Oversees implementation of safety policies, systems, processes, procedures, and controls.</p></li><li><p>Counsels EGA Management on safety roles and responsibilities.</p></li><li><p>Ensures implementation, updating, review, and auditing of EGA safety systems.</p></li><li><p>Monitors Safety System procedures and updates them in line with legislative and organizational changes.</p></li><li><p>Plans, leads, and coordinates safety-related projects across all EGA sites.</p></li><li><p>Leads safety meetings and inspections to ensure compliance and corrective actions.</p></li><li><p>Plans, implements, and conducts safety and compliance audits.</p></li><li><p>Plans, implements, manages, and maintains comprehensive safety programs.</p></li><li><p>Provides site safety management with guidance to ensure compliance with local regulations.</p></li><li><p>Leads and directs day-to-day safety operations across all EGA sites.</p></li><li><p>Reviews and stops operations or activities that could harm employees.</p></li><li><p>Directs proactive initiatives to minimize workplace injuries and accidents.</p></li><li><p>Leads significant incident investigations and oversees investigation reports.</p></li><li><p>Reviews accident and incident reports.</p></li><li><p>Manages the planning and delivery of safety training across all levels.</p></li><li><p>Reviews safety training programs and recommends improvements.</p></li><li><p>Conducts safety inspections and audits to assess compliance.</p></li><li><p>Directs analysis of accident and incident statistics and recommends improvement plans.</p></li><li><p>Provides safety advice and support to Area Management.</p></li><li><p>Develops and implements international safety training programs.</p></li><li><p>Leads initiatives to raise awareness of safety protocols and best practices.</p></li><li><p>Implements and maintains standardized reporting systems for safety incidents and compliance.</p></li><li><p>Reviews and updates safety procedures to align with international standards.</p></li><li><p>Monitors compliance with international safety regulations through audits and inspections.</p></li><li><p>Develops and maintains effective relationships with internal and external stakeholders.</p></li><li><p>Ensures compliance with safety, quality, and environmental management policies.</p></li><li><p>Leads change management initiatives through continuous improvement of systems and processes.</p></li><li><p>Ensures all functional reports are prepared accurately and on time.</p></li></ul><p><strong>Authority / Decision Making</strong></p><ul><li><p>Acts within clearly defined policies, standards, and objectives.</p></li><li><p>Identifies critical factors affecting decision outcomes.</p></li><li><p>Evaluates options accurately and establishes priorities.</p></li><li><p>Anticipates outcomes and logical consequences.</p></li><li><p>Navigates risk and uncertainty.</p></li><li><p>Applies quantitative analysis to decision-making.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in a relevant discipline such as Safety Management or HSSE.</p></li><li><p>Professional Certification/Diploma in Safety Management.</p></li><li><p>Lead Auditor certification.</p></li><li><p>Minimum 12 years of safety experience in an industrial environment.</p></li><li><p>At least 4 years of safety management-level experience.</p></li></ul><p><strong>Skills & Abilities</strong></p><ul><li><p>Risk assessment and management.</p></li><li><p>Administrative policies and procedures.</p></li><li><p>Familiarity with project and department budget processes and tools.</p></li><li><p>Knowledge of project controls.</p></li><li><p>Conceptual planning ability.</p></li><li><p>Conflict management and problem-solving skills.</p></li><li><p>Leadership ability.</p></li><li><p>Multi-tasking ability.</p></li><li><p>Communication, meeting, and presentation skills.</p></li><li><p>Comfort with time reporting systems.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Ability to conduct training.</p></li><li><p>Excellent organizational skills and attention to detail.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ankura is a team of excellence founded on innovation and growth.</p><br><p><span>The Global Strategic Advisor practice is part of the Global Solutions Business Group - which is one of five strategic business groups at Ankura</span></p><br><p>We support clients navigating international growth and ensuring they can operate effectively - whether independently or in partnership - across diverse jurisdictions. Our work focuses on helping organisations engage with governments, NGOs, multilateral institutions, activists, and regulatory bodies to address operating and alignment challenges driven by geopolitical dynamics, nationalism, and global competition.</p><br><p>We also guide clients through public disclosures and transactions in both private and capital markets, while supporting them in managing their reputation during critical moments of change, challenge, or opportunity.</p><br><p><b>Why Join Ankura</b></p><br><ul><li><p>Opportunities to work on some of the largest and most high-profile projects, providing advice at the highest level.&nbsp;</p><br></li><li><p>To work in a dynamic and fast paced environment, alongside senior leaders of our business.&nbsp;</p><br></li><li><p>The opportunity to learn quickly and influence the growth and development of our team.&nbsp;</p><br></li><li><p>Fantastic personal and professional development opportunities and the ability to learn from experts in their fields.</p><br></li><li><p>Exposure to senior clients and an opportunity to build your own client relationships.</p><br></li></ul><p><b>Key Responsibilities:</b></p><br><ul><li><p>Design and support the implementation of startup and scale‑up ecosystem initiatives;</p><br></li><li><p>Drive venture creation, growth and scaling, through targeted financial and non‑financial support mechanisms;</p><br></li><li><p>Define segment‑specific growth pathways and translate these into programme structures, partnership models and funding approaches;</p><br></li><li><p>Assess ecosystem effectiveness and outcomes through impact and cost–benefit analysis;</p><br></li><li><p>Develop delivery models, performance tracking mechanisms, and ecosystem sustainability strategies;</p><br></li><li><p>The additional responsibilities of a Director involve organising project work streams, achieving engagement objectives and assisting with business development;</p><br></li><li><p>Direct roles for developing meaningful and trust-based relationships with clients and the wider Ankura firm;</p><br></li><li><p>Engage in business development activities through client interactions and participation in industry events;</p><br></li><li><p>Collaborate with colleagues and client teams to develop and deliver high-quality client-facing materials, including reports, presentations, and research notes;</p><br></li><li><p>Support government affairs dialogues on behalf of clients and effectively represent client and Ankura interests with public sector counterparts;</p><br></li><li><p>Contribute to the publication of weekly and monthly market intelligence products distributed to a diverse client base;</p><br></li><li><p>Engage in client-specific research and analysis on policy issues and commercial developments impacting client interests;</p><br></li><li><p>Provide operational support for colleagues with respect to engagement in platforms, preparation for meetings, and planning for events.</p><br></li></ul><p><b>Requirements:</b></p><br><ul><li><p>A graduate-level qualification in Business Administration, Innovation, Start-Ups and Venture Capital or a related field.</p><br></li><li><p>International or internationally-oriented work experience in a professional services firm, start-up or accelerator.</p><br></li><li><p>Ability to manage complex projects and multiple stakeholders as part of a wider transformation projects.</p><br></li><li><p>Demonstrable knowledge of the Middle East policy and commercial sectors, coupled with strong analytical and English writing skills.</p><br></li><li><p>Proven experience in local, regional and international Innovation and start-up ecosystems and their development.</p><br></li><li><p>Ability to conduct comprehensive research and produce government-oriented deliverables, focusing on economic development related topics.</p><br></li><li><p>Ability to work effectively with diverse stakeholders across government, business, and academia in both Middle East and internationally.</p><br></li><li><p>Ability to work effectively within a dynamic, fast-paced team environment.</p><br></li><li><p>Powerful interpersonal skills and high level of emotional intelligence to partner with executive management teams and passion for enabling leaders to drive change within organisations</p><br></li><li><p>Mentor and guide Associates and Senior Associates, reviewing their work and supporting skill development</p><br></li><li><p>This role requires fluency in both English and Arabic, as it involves regular communication with Arabic-speaking clients and partners. This language requirement is essential to meet business needs and ensure effective service delivery.</p><br></li><li><p>Must be able to travel at short notice including nationally and internationally.&nbsp;</p><br></li></ul><p>Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.</p><br> </div>

Role Description The Senior Finance Director will lead regional financial strategy, planning, and oversight for WAR CHILD ALLIANCE’s Africa & Colombia programs. This part-time, hybrid role is based in Abu Dhabi, with a combination of in-office work and the flexibility to work from home. Day-to-day responsibilities include overseeing budgeting and forecasting processes, reviewing and consolidating financial statements, and ensuring timely, accurate financial reporting to leadership, donors, and partners. The Senior Finance Director will provide guidance on financial risk management, internal controls, and compliance with organizational policies and donor regulations. The role will collaborate closely with country finance teams, program leads, and senior leadership to support decision-making, optimize resource allocation, and strengthen financial systems across the region. Qualifications Strong foundation in Finance, including experience in regional or multi-country financial management. Proficiency in Financial Planning and budgeting, with the ability to design and oversee forecasting processes. Expertise in preparing and reviewing Financial Statements, ensuring accuracy and compliance with relevant standards. Experience in Financial Reporting to internal stakeholders and external donors, including narrative and analytical reports. Advanced Analytical Skills for interpreting financial data, assessing risks, and supporting strategic decisions. Relevant academic background, such as a bachelor’s or master’s degree in finance, accounting, or a related field; professional certifications (e.g., CPA, ACCA, CMA) are an asset. Proven experience in the non-profit or international development sector, ideally in conflict-affected or humanitarian contexts. Demonstrated ability to lead and mentor dispersed finance teams, work cross-culturally, and communicate complex financial information clearly. High level of integrity, commitment to ethical financial management, and familiarity with donor compliance requirements.

Additional Information<br><br>Job Number 26017889<br><br>Job Category Sales & Marketing<br><br>Location Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>JSTART YOUR JOURNEY WITH US<br><br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br><br>Love What You Do Even More<br><br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br><br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br><br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. OB SUMMARY<br>Leads and manages JW Marriott Event Booking Centre and Associates on a daily basis; has overall responsibility for achieving EBC revenue goals, team booking pace goals, guest and associate satisfaction and the financial performance of the unit. Lead the overall sales effort to achieve financial goals for all participating hotels. Maintains a productive relationships with Event planning and Operations plus the Cluster Sales Team. Ensures brand integrity is protected for all participating hotels. Responsible for effective business processes with all sales related channels.<br><br>SCOPE / BUSINESS CONTEXT <br><br>A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort Number of Direct Reports – 18Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC<br><br>LEADERSHIP<br><br>Sales and Marketing Management: Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals. Revenue Management: Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel. Guest Satisfaction: Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share. Human Resources: Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success. Financial Management: Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. <br><br>TECHNICAL EXPERTISE<br><br>Guest Satisfaction<br><br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Ensures sales team establishes clear expectations for customers and properties throughout the sales process. Ensures transfer of accurate, complete and timely information to operating departments at the property. Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of property leadership team as appropriate. Leads guest satisfaction review sessions with Sales Team to identify areas of improvement. Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect in the sales office.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Senior Quantity Surveyor (QS) – Road Marking | UAEWe are looking for an experienced Senior Quantity Surveyor (QS) with expertise in road marking projects to join our team in the UAE. Key Responsibilities Prepare quantity take-offs, measurements, and valuations for road marking works. Manage project costs, budgets, and cash flow. Handle contracts, variations, claims, and final accounts. Review BOQs, tender documents, and subcontractor quotations. Prepare payment applications and commercial reports. Coordinate with project teams, clients, consultants, and subcontractors. Ensure compliance with UAE contract practices and project specifications. Requirements Bachelor's degree in Quantity Surveying, Civil Engineering, or a related field.7–10 years of experience in quantity surveying for road marking projects. Strong knowledge of contracts, cost control, variations, and claims. Experience in measurement and valuation of road marking works. Familiarity with UAE contract practices; FIDIC knowledge is an advantage. Strong analytical, communication, and negotiation skills. Interested candidates are invited to apply by sharing their updated CV along with their current salary, expected salary, notice period, and UAE availability.jlobo@saber.ae

????????????????????????: ???????????????????????????????? ???????? ???????????????????????????????????????? ???????????????? ???????????????????????????????????????? (????????????)????????????????????, ????????????<br>We're looking for an experienced ???????????????????????????????????????? ???????????????? ???????????????????????????????????????? (????????????) ???????????????????????????????? to join a fast-growing, technology-driven financial services organisation.<br>This isn't your typical governance role.<br>We're looking for someone who enjoys building rather than simply overseeing. You'll own the Enterprise Risk Management function end-to-end, working directly with senior leadership to design frameworks, assess risk, improve controls, and drive meaningful change across the business.<br>You'll work directly with senior leadership and the Board to reshape the existing ERM framework, introducing smarter processes, stronger governance and AI-enabled controls across the organisation.<br>This is a highly visible hire with significant executive sponsorship.<br>???????????????? ????????????'???????? ???????? ????????????????????:Redesign and mature the Enterprise Risk Management framework Build and improve risk governance, controls and enterprise-wide risk registers Lead operational, technology and AI-related risk assessments Develop governance around AI agents, automation and emerging technologies Assess AI tooling, understand how AI agents are configured, governed and audited Partner closely with Engineering, Product, Security, Compliance and executive leadership Drive continuous improvement using automation and AISupport regulatory readiness and upcoming audits Present risk insights and recommendations to senior leadership and the Board<br>????????'???????? ???????????????????????????? ???????????? ???????????????????????????? ????????????????:7-10+ years' experience in Enterprise Risk Management, Operational Risk, Internal Audit or Technology Risk Strong engineering or technical background with the ability to engage credibly with senior technical stakeholders Hands-on experience working with AI tools, AI governance or agentic AI workflows Understanding of how AI agents are designed, monitored, controlled and audited Experience within cryptocurrency, digital assets or fintech (crypto experience strongly preferred) Strong understanding of NYDFS and regulated financial environments Experience designing and rebuilding enterprise risk frameworks COSO framework experience would be highly advantageous Comfortable operating as an individual contributor within a lean, high-performing team Excellent stakeholder management skills with experience presenting to executive leadership and Board-level stakeholders

Business Development Director Job Responsibilities<br><br> Identifies and develops new business opportunities. Builds relationships with customers, suppliers, distributors, partners, and vendors. Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesnt. Manages key client relationships and works to build new ones. Expands the profile and reach of the company and its brands. Leads sales, marketing, customer-service, and client relationship management teams. Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. Builds cross-functional teams to guide and nourish sustainable, long-term growth. Tracks emerging markets and trends. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. Identifies and recommends new services. Proposes and develops strategic partnerships. Helps to shape the companys long-term objectives and determine plans for how to meet them. Researches and identifies new markets. Provides advice on product development and distribution and promotion strategies. Identifies sponsorship opportunities, including nonprofit engagement. Builds and maintains relationships with vendors. Conducts webinars and presentations to raise the brand or product profile. Selects prospective vendors and negotiates contracts. Travels to vendor locations, distributions centers, and other locations. Fulfills requests for proposals (RFPs) from potential partners and customers. Helps direct development of customer-facing web platforms and digital experiences.<br><br>This job is provided by Shine.com

Business Development Director Job Responsibilities<br><br> Identifies and develops new business opportunities. Builds relationships with customers, suppliers, distributors, partners, and vendors. Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesnt. Manages key client relationships and works to build new ones. Expands the profile and reach of the company and its brands. Leads sales, marketing, customer-service, and client relationship management teams. Develops and strengthens internal and external relationships that will lead to increased lead generation and market share. Builds cross-functional teams to guide and nourish sustainable, long-term growth. Tracks emerging markets and trends. Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions. Identifies and recommends new services. Proposes and develops strategic partnerships. Helps to shape the companys long-term objectives and determine plans for how to meet them. Researches and identifies new markets. Provides advice on product development and distribution and promotion strategies. Identifies sponsorship opportunities, including nonprofit engagement. Builds and maintains relationships with vendors. Conducts webinars and presentations to raise the brand or product profile. Selects prospective vendors and negotiates contracts. Travels to vendor locations, distributions centers, and other locations. Fulfills requests for proposals (RFPs) from potential partners and customers. Helps direct development of customer-facing web platforms and digital experiences.<br><br>This job is provided by Shine.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking an experienced <strong>Director, Digital Assets (DA) Risk</strong> to serve as the Group’s second-line risk Subject Matter Expert (SME) for Digital Assets. This role will lead the evolution of the <strong>Digital Assets Risk Management Approach (DARMA)</strong>, providing oversight, challenge, and expert guidance across key risk types including Reputational, Traded/Market, Treasury/Capital &amp; Liquidity, Operational, Technology, Cyber Security and Credit Risk. The successful candidate will help shape the Group's Digital Assets strategy, ensure compliance with regulatory expectations, and strengthen the risk framework governing Digital Asset activities.</span><br><b>Key Responsibilities</b> <br> <span>Strategy</span> </span><ul> <li><span>Influence the Group’s Digital Assets strategy, ensuring alignment with risk frameworks, policies, standards, risk appetite and governance requirements.</span></li> <li><span>Provide regulatory interpretation and risk assessments for Digital Asset initiatives, products and investments.</span></li> <li><span>Engage with industry stakeholders and emerging technologies to enhance risk understanding and support innovation.</span></li> <li><span>Assess risks associated with blockchain technologies, tokenomics and Digital Asset ecosystems, ensuring effective mitigation strategies.</span></li> </ul> <span>Business</span> <ul> <li><span>Guide the ongoing development of the Group’s Digital Assets Risk Management Approach (DARMA).</span></li> <li><span>Advise stakeholders on Digital Asset activities, client engagements and business initiatives within approved risk parameters.</span></li> <li><span>Support stress testing and scenario analysis related to Digital Asset exposures.</span></li> <li><span>Provide timely risk guidance to ensure compliance with legal, regulatory and internal requirements.</span></li> </ul> <span>Processes</span> <ul> <li><span>Oversee the identification, governance and effectiveness of processes within the Digital Assets Risk Management function.</span></li> <li><span>Review and challenge the Digital Assets risk profile and related control environment.</span></li> <li><span>Ensure appropriate oversight of risk management activities and reporting frameworks.</span></li> </ul> <br> <br> <span>People &amp; Talent</span> <ul> <li><span>Promote a culture of continuous learning, innovation and collaboration.</span></li> <li><span>Lead by example and foster an inclusive, high-performing team environment.</span></li> <li><span>Partner closely with risk and control stakeholders to strengthen risk awareness and accountability.</span></li> </ul> <span>Risk Management</span> <ul> <li><span>Lead Digital Assets risk assessments and provide expert challenge across key banking risk disciplines.</span></li> <li><span>Review and challenge enhanced due diligence assessments for Digital Asset clients, products, partnerships and investments.</span></li> <li><span>Evaluate blockchain platforms, Digital Asset infrastructure, custodians, exchanges, staking providers and related third-party arrangements.</span></li> <li><span>Oversee Digital Asset risk appetite considerations, monitoring, reporting and escalation of breaches where required.</span></li> <li><span>Drive the development of infrastructure and governance needed to support effective Digital Asset risk oversight.</span></li> </ul> <br> <br> <span>Governance</span> <ul> <li><span>Maintain governance forums and committee structures that provide effective oversight of the Group’s Digital Assets risk profile.</span></li> <li><span>Conduct regular effectiveness reviews of the risk control environment.</span></li> <li><span>Monitor emerging and evolving Digital Asset risks and assess management actions to address them.</span></li> <li><span>Ensure ongoing compliance with established risk frameworks and standards.</span></li> </ul> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Champion the Group’s Values and Code of Conduct.</span></li> <li><span>Ensure adherence to all applicable laws, regulations and supervisory requirements.</span></li> <li><span>Proactively identify, escalate and resolve risk, conduct and compliance matters.</span></li> </ul> <br> <span>Key Stakeholders</span> <span>Internal</span> <ul> <li><span>Digital Assets Centre of Excellence</span></li> <li><span>Cluster Management Teams</span></li> <li><span>Business Heads</span></li> <li><span>Group and Country Risk Framework Owners (RFOs)</span></li> <li><span>Digital Assets SMEs</span></li> <li><span>Group Internal Audit</span></li> </ul> <br> <br><span>External</span> <ul> <li><span>Home and host regulators including the <strong>Prudential Regulation Authority (PRA)</strong> and <strong>Financial Conduct Authority (FCA)</strong></span></li> <li><span>External auditors</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Digital Assets Risk Management</span></li> <li><span>Traded Risk</span></li> <li><span>Credit Risk</span></li> <li><span>Operational &amp; Cyber Security Risk</span></li> <li><span>Reputational Risk</span></li> <li><span>Compliance</span></li> <li><span>Treasury Risk</span></li> <li><span>Risk Governance and Frameworks</span></li> <li><span>Stakeholder Management and Influencing</span></li> <li><span>Programme and Project Management</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Strong academic background.</span></li> <li><span>Over 15 years' experience in banking or financial services with expertise in Capital, Liquidity, Traded and Credit Risk.</span></li> <li><span>Experience in emerging digital technologies and Digital Asset ecosystems.</span></li> <li><span>Strong knowledge of blockchain technologies, tokens, Central Bank Digital Currencies (CBDCs), stablecoins and cryptocurrencies.</span></li> <li><span>Proven understanding of Digital Asset risks across multiple risk types including Reputational, Traded/Market, Treasury/Capital &amp; Liquidity, Operational, Technology, Cyber Security and Credit Risk.</span></li> <li><span>Experience across banking, fintech and complex financial services environments.</span></li> <li><span>Strong risk management, governance and Board-level communication capabilities.</span></li> <li><span>Understanding of global regulatory and supervisory frameworks impacting Digital Assets.</span></li> <li><span>Excellent stakeholder management, communication and leadership skills.</span></li> <li><span>Experience preparing papers for senior leadership and governance committees.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As the Director Experience and Operational Excellence you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&L impact, and oversee the integrity of the platform through robust fraud governance.<br><br>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.<br><br>If you are passionate about building world-class experiences at scale, this role is for you.<br><br>WHAT’S ON YOUR PLATE?<br><br>Customer Experience Strategy & Leadership<br><br>Own the end-to-end CX strategy across all verticals (Food, t Mart, Local Shops, Dine Out) and 8 MENA markets. Define and govern c NPS, c SAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them. Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency. Champion process automation, standardization, and digitalization of key CX workflows. <br><br>Partner Experience & Budget Governance<br><br>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (v NPS/v SAT) is treated as a strategic competitive differentiator linked to commercial performance. Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance. Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals. <br><br>Fraud Operations & Risk Governance<br><br>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem. Ensure fraud governance is aligned with compliance, audit, and legal standards. Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth. <br><br>Insights & Analytics<br><br>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting. Champion a data-first culture across the department — ensuring insights translate into action. Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility. Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities<br><br>People Leadership & Organisational Development<br><br>Lead and develop a team of middle managers and specialists and analysts. Design the department's OKR framework, KPI architecture, and Business Review structure. Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity. <br><br>Senior Stakeholder Management & Cross-Functional Leadership<br><br>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions. Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership. Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.<br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>Qualifications & Experience<br><br>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field. 10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment. Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization. P&L or budget accountability, experience ideally at a multi-million EUR scale. Strong background in data analysis, performance management, and CX or operational strategy. Experience working across multiple markets and geographies.<br><br>Skills & Competencies<br><br>Exceptional leadership skills — able to inspire, align, and develop high-performing teams. Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels. Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations. Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level. Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale. Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations. Ability to lead through ambiguity and drive clarity in complex, fast-moving environments. AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As the Director Experience, Fraud and Operational Excellence you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&amp;L impact, and oversee the integrity of the platform through robust fraud governance.&nbsp;</p><br><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.&nbsp;</p><br><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><br><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><br><p><strong>Customer Experience Strategy &amp; Leadership:&nbsp;</strong></p><br><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets.&nbsp;</p><br><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them.&nbsp;</p><br><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency.&nbsp;</p><br><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows.&nbsp;</p><br><br></li></ul><br><p><strong>Partner Experience &amp; Budget Governance:&nbsp;</strong></p><br><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance.&nbsp;</p><br><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals.&nbsp;</p><br><br></li></ul><br><p><strong>Fraud Operations &amp; Risk Governance:&nbsp;</strong></p><br><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem.&nbsp;</p><br><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards.&nbsp;</p><br><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth.&nbsp;</p><br><br></li></ul><br><p><strong>Insights &amp; Analytics:&nbsp;</strong></p><br><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting.&nbsp;</p><br><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action.&nbsp;</p><br><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility.&nbsp;</p><br><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br><br></li></ul><p><strong>People Leadership &amp; Organisational Development:</strong></p><br><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts.&nbsp;</p><br><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure.&nbsp;</p><br><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity.&nbsp;</p><br><br></li></ul><p><strong>Senior Stakeholder Management &amp; Cross-Functional Leadership:</strong></p><br><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions.&nbsp;</p><br><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br><br></li><li><p>&nbsp;Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br><br></li></ul><br>What you need to be successful<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><br><p><strong>Qualifications &amp; Experience:</strong></p><br><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field.&nbsp;</p><br><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment.&nbsp;</p><br><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization.&nbsp;</p><br><br></li><li><p>P&amp;L or budget accountability, experience ideally at a multi-million EUR scale.&nbsp;</p><br><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy.&nbsp;</p><br><br></li><li><p>Experience working across multiple markets and geographies.</p><br><br></li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams.&nbsp;</p><br><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels.&nbsp;</p><br><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations.&nbsp;</p><br><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level.&nbsp;</p><br><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale.&nbsp;</p><br><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations.&nbsp;</p><br><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments.&nbsp;</p><br><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>