وظائف مدير معرض في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Summary<p>State Street is seeking a Managing Director to lead Relationship Management across the Middle East and North Africa region, one of the firm’s strategic growth markets. This senior leadership role will be responsible for deepening and expanding strategic client relationships, strengthening State Street’s position as a trusted partner to institutional investors, and ensuring a consistently high-quality client experience across the region.</p><br><p>The Head of Relationship Management – MENA will act as a senior client advocate and regional leader, working closely with sales, client service, product, operations, risk, compliance and country leadership teams to deliver integrated solutions aligned to client priorities. The successful candidate will bring strong institutional relationship management experience, deep knowledge of the MENA financial services landscape, and the ability to engage credibly with senior stakeholders across sovereign wealth funds, pension funds, central banks, asset managers and other institutional clients.</p><br>Key Responsibilities<ul><li>Lead the regional relationship management agenda across MENA, ensuring clear ownership of strategic client relationships, governance forums, service reviews and escalation management.</li><li>Develop and maintain trusted senior-level relationships with key institutional clients, including sovereign wealth funds, pension funds, central banks, government-related entities, asset managers and other strategic investors.</li><li>Partner with the SVP, Head of Sales and Relationship Management, to execute the regional client strategy, identify growth opportunities and support the delivery of State Street’s broader MENA business plan.</li><li>Act as the senior client advocate within State Street, coordinating across product, client service, operations, onboarding, legal, risk, compliance and technology teams to deliver effective, timely and client-tailored solutions.</li><li>Drive disciplined relationship planning, including account plans, executive engagement strategies, pipeline coordination, wallet analysis, client feedback and relationship health monitoring.</li><li>Oversee the quality and consistency of client governance, including executive business reviews, service review meetings, issue tracking, action plans and follow-through on commitments.</li><li>Support new business opportunities and cross-sell initiatives by identifying client needs, shaping value propositions and coordinating the right internal expertise across State Street’s global platform.</li><li>Provide market intelligence and client insights to regional and global leadership, helping inform product priorities, service enhancements and strategic investment decisions.</li><li>Represent State Street externally in senior client meetings, industry forums and strategic engagements, reinforcing the firm’s commitment to the MENA region.</li><li>Lead, coach and develop relationship management professionals in the region, fostering a high-performance, collaborative and client-centric culture.</li><li>Promote strong risk discipline and ensure client engagement activities are conducted in line with applicable regulatory, compliance, conduct and governance standards.</li></ul>Leadership Expectations<ul><li>Operate as a senior regional leader with strong commercial judgment, sound risk awareness and the ability to balance client needs with enterprise priorities.</li><li>Build connectivity across State Street’s regional and global teams, ensuring clients experience the full strength of the firm’s investment servicing, markets, financing, data and investment management capabilities.</li><li>Demonstrate executive presence and credibility with C-suite, CIO, COO and senior investment and operations stakeholders.</li><li>Drive accountability, collaboration and transparency across complex client relationships and internal delivery teams.</li><li>Contribute to the development of State Street’s long-term strategic positioning in MENA, with particular focus on deepening partnerships with leading institutional investors.</li></ul>Experience and Qualifications<ul><li>Extensive experience in institutional relationship management, client coverage, strategic account management or a related senior client-facing role within financial services.</li><li>Strong understanding of the MENA institutional investor landscape, including sovereign wealth funds, pension funds, central banks, asset managers and government-related entities.</li><li>Demonstrated ability to manage complex, multi-product client relationships across investment servicing, custody, fund administration, middle office, data, analytics, markets or investment management solutions.</li><li>Track record of building trusted senior relationships, managing escalations, supporting revenue growth and delivering high standards of client satisfaction.</li><li>Experience leading teams or influencing cross-functional groups across multiple jurisdictions and business lines.</li><li>Strong commercial acumen, strategic thinking and ability to translate client priorities into actionable relationship plans.</li><li>Excellent communication, negotiation and presentation skills, with the ability to engage confidently with senior executives and technical stakeholders.</li><li>High degree of integrity, judgement, resilience and cultural awareness, with experience operating in a regulated environment.</li><li>Bachelor’s degree required; advanced degree, CFA, MBA or relevant professional qualification preferred.</li></ul>Key Success Measures<ul><li>Strength and depth of senior client relationships across priority MENA accounts.</li><li>Improvement in client satisfaction, relationship health and service governance outcomes.</li><li>Effective coordination of cross-functional State Street teams to deliver client commitments.</li><li>Contribution to revenue retention, growth opportunities and strategic account development.</li><li>Quality of relationship planning, executive engagement and escalation management.</li><li>Development of a strong, collaborative and high-performing regional relationship management team.</li></ul><span><b>About State Street</b></span><p>Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</p><br><p>We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</p><br><p>As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</p><br><p>Discover more information on jobs at StateStreet.com/careers</p><br><p>Read our CEO Statement</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As the Director you will lead talabat's end-to-end experience function across four pillars — Customer Experience, Partner Experience, Fraud Operations, and CX Insights — spanning 8 markets in MENA. You will be accountable for setting and executing multi-year strategies that drive customer and partner satisfaction, govern multi-million EUR budgets with direct P&amp;L impact, and oversee the integrity of the platform through robust fraud governance.&nbsp;</p><br><br><p>This is a high-impact senior leadership role requiring the ability to operate at both a strategic and executional level — influencing product and commercial roadmaps, shaping cross-functional policy, and developing a team of senior managers and specialists. You will serve as a key voice in the COO leadership team, championing data-driven decision-making, operational excellence, and a culture of continuous improvement.&nbsp;</p><br><br><p>If you are passionate about building world-class experiences at scale, this role is for you.</p><br><br><br><p><u><strong>WHAT’S ON YOUR PLATE?</strong></u></p><br><br><p><strong>Customer Experience Strategy &amp; Leadership:&nbsp;</strong></p><br><br><ul><li><p>Own the end-to-end CX strategy across all verticals (Food, tMart, Local Shops, DineOut) and 8 MENA markets.&nbsp;</p><br><br></li><li><p>Define and govern cNPS, cSAT, and other north star metrics — setting targets, driving methodology, and leading cross-functional execution to move them.&nbsp;</p><br><br></li><li><p>Translate customer data, behavioral trends, and support signals into prioritized initiatives that improve retention, satisfaction, and order frequency.&nbsp;</p><br><br></li><li><p>Champion process automation, standardization, and digitalization of key CX workflows.&nbsp;</p><br><br></li></ul><br><p><strong>Partner Experience &amp; Budget Governance:&nbsp;</strong></p><br><br><ul><li><p>Oversee talabat's Partner Experience function, ensuring vendor satisfaction (vNPS/vSAT) is treated as a strategic competitive differentiator linked to commercial performance.&nbsp;</p><br><br></li><li><p>Maintain full accountability for the Functional budgets - customer and vendor compensation program — a multi-million EUR annual budget — including annual planning, policy design, market rollout sequencing, and ongoing financial governance.</p><br><br></li><li><p>Govern the complete portfolio of partner-facing policies and SOPs across all markets and verticals.&nbsp;</p><br><br></li></ul><br><p><strong>Fraud Operations &amp; Risk Governance:&nbsp;</strong></p><br><br><ul><li><p>Provide strategic oversight of talabat's Fraud Operations function, covering prevention, detection, and response frameworks across the ecosystem.&nbsp;</p><br><br></li><li><p>Ensure fraud governance is aligned with compliance, audit, and legal standards.&nbsp;</p><br><br></li><li><p>Drive cross-functional alignment between Fraud, Product, Finance, and Legal to balance risk mitigation with customer experience quality and platform growth.&nbsp;</p><br><br></li></ul><br><p><strong>Insights &amp; Analytics:&nbsp;</strong></p><br><br><ul><li><p>Oversee the Insights function, ensuring real-time visibility into performance across all markets through robust dashboards and structured reporting.&nbsp;</p><br><br></li><li><p>Champion a data-first culture across the department — ensuring insights translate into action.&nbsp;</p><br><br></li><li><p>Partner with BI, Data Science, and Product to build the data infrastructure that underpins reliable departmental performance visibility.&nbsp;</p><br><br></li><li><p>Run primary research, NPS programs to gather structured, well represented qualitative feedback - using these to inform local and regional priorities</p><br><br></li></ul><p><strong>People Leadership &amp; Organisational Development:</strong></p><br><br><ul><li><p>Lead and develop a team of middle managers and specialists and analysts.&nbsp;</p><br><br></li><li><p>Design the department's OKR framework, KPI architecture, and Business Review structure.&nbsp;</p><br><br></li><li><p>Set clear goals for the function and drive high performance and professional growth across all levels — fostering a culture of ownership, innovation, and customer-centricity.&nbsp;</p><br><br></li></ul><p><strong>Senior Stakeholder Management &amp; Cross-Functional Leadership:</strong></p><br><br><ul><li><p>Serve as the experience authority in senior leadership forums, influencing Product, Commercial, Finance, and Operations decisions.&nbsp;</p><br><br></li><li><p>Present strategic insights, budget performance, and departmental OKRs to COO and ExCo leadership.</p><br><br></li><li><p>&nbsp;Lead high-complexity, cross-functional programs assigned at department or company level with no existing playbook.</p><br><br></li></ul><br>What you need to be successful<br><p><u><strong>WHAT DID WE ORDER?</strong></u></p><br><br><p><strong>Qualifications &amp; Experience:</strong></p><br><br><ul><li><p>Bachelor's or Master's degree in Business Administration, Operations, CX, Data Analytics, or a related field.&nbsp;</p><br><br></li><li><p>10+ years of experience in customer experience, operations, or strategy, preferably in e-commerce, food delivery, or a high-growth tech environment.&nbsp;</p><br><br></li><li><p>Proven track record of leading mid level managers and large team members across multiple functions in a matrixed organization.&nbsp;</p><br><br></li><li><p>P&amp;L or budget accountability, experience ideally at a multi-million EUR scale.&nbsp;</p><br><br></li><li><p>Strong background in data analysis, performance management, and CX or operational strategy.&nbsp;</p><br><br></li><li><p>Experience working across multiple markets and geographies.</p><br><br></li></ul><p><strong>Skills &amp; Competencies:</strong></p><br><br><ul><li><p>Exceptional leadership skills — able to inspire, align, and develop high-performing teams.&nbsp;</p><br><br></li><li><p>Strategic mindset with strong execution discipline; comfortable operating at both the 30,000-foot and ground levels.&nbsp;</p><br><br></li><li><p>Data-driven decision-making, with the ability to synthesize complex datasets into clear insights and recommendations.&nbsp;</p><br><br></li><li><p>Excellent stakeholder management and executive communication skills — able to influence and present to ExCo and Board level.&nbsp;</p><br><br></li><li><p>Deep customer and partner empathy, with a passion for delivering exceptional experiences at scale.&nbsp;</p><br><br></li><li><p>Strong cross-functional collaboration skills across Product, Finance, Legal, and Operations.&nbsp;</p><br><br></li><li><p>Ability to lead through ambiguity and drive clarity in complex, fast-moving environments.&nbsp;</p><br><br></li><li><p>AI-first mindset — comfortable leveraging automation and emerging tools to drive scale and efficiency.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong><u>GENERAL PURPOSE:</u></strong></p><br><p>• Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.</p><br><p>• Conveys the hotel's image and atmosphere by providing a warm and friendly welcome, being available and frequently visible in the hotel</p><br><p>• Helps employees improve their skills and provides support for career development</p><br><p>• Manages, motivates and organises personnel in order to improve the quality and creativity of F&amp;B services, in line with brand standards. Makes suggestions for improvement.</p><br><p>• Takes part in the definition of hotel strategy and implements it in the F&amp;B department</p><br><p>• Improves the department's results by increasing sales, improving the management of points of sale (restaurant, 24hr service etc), spend and profitability</p><br><p><strong>Financial Responsibilities</strong></p><br><ul><li>To ensure that Food and Beverage department is managed successfully as independent profit center.</li><li>To ensure that each place of work in the Food and Beverage department is managed by a Management Team (Assistant Restaurant Manager and Supervisor) who are totally accountable for their profitability.</li><li>To monitor all costs and recommend measures to control them in accordance with the annual budgets.</li><li>To establish an integrated cost management plan through product lining, minimal inventories, procurement and Delivery on Demand where possible and cost effective.</li><li>To ensure that the Department Operational Budget is strictly adhered to and in line, and that all costs are strictly controlled.</li><li>To monitor all cost and recommend / institute measures to control them.</li><li>To set and control with the General Manager, Director of Finance and Cluster Director if P&amp;C &nbsp;any incentive schemes for F&amp;B employees.</li><li>To prepare monthly forecasts and schedule resources accordingly.</li><li>To assist in the preparation of the Departmental Budget.</li><li>To analyze and report on a monthly basis the Profit and Loss statements.</li></ul><p><strong>Operational </strong></p><br><p><strong>• </strong>Steers and promotes all the F&amp;B points of sale</p><br><p>• Ensures that all information is duly passed on to the applicable departments</p><br><p>• Organises and supervises the preparation of points of sale according to activity forecasts and product information</p><br><p>• Ensures the brand's reference standards are properly applied</p><br><p>• Ensures that sales materials are of good quality and ensures that pricing is in line with strategy</p><br><p>• In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions</p><br><p>• Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef</p><br><p>• Passes on the management team's decisions</p><br><p>• Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence</p><br><ul><li>To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set</li><li>To implement a flexible employee base, with the right mix of employees.</li><li>To assign responsibilities to subordinates and to check their performance daily.</li><li>To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</li><li>To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.</li><li>To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.</li><li>To be fully aware and conversant of Accor environmental charter and is responsible to integrate them in the day to day operation.</li></ul><p><strong>Commercial/Sales</strong></p><br><p><strong>• </strong>Establishes excellent relations with guests</p><br><p>• Prepares the commercial action plan for the department and ensures its implementation</p><br><p>• Sets daily sales targets to be met by the team</p><br><p>• Is familiar with all the hotel's services and informs guests about them to encourage use</p><br><p>• Analyses guests' comments and implements any corrective actions as required</p><br><p>• Launches and deploys marketing initiatives in the local area in order to increase revenue</p><br><p>• Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers</p><br><p>• Is actively involved in the local area to keep up-to-date with specific issues and needs</p><br><p>• Keeps close track of what the competition is doing</p><br><p>• Uses creativity and innovation to facilitate commercial operations</p><br><p><strong>Administration</strong></p><br><p><strong>• </strong>Draws up the annual budget for the department and implements any corrective actions required</p><br><p>• Ensures that the management results for the department are in line with the hotel's targets</p><br><p>• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines</p><br><p>• Adapts department organisation as required and manages headcount for optimum "prime cost"</p><br><p>• Draws up, implements and ensures that internal checks are carried out</p><br><p>• Supervises F&amp;B purchasing and manages stocks</p><br><p>• Checks inventories that have been carried out</p><br><p>• Ensures that food and beverage costs comply with requirements defined by the hotel and the brand</p><br><p><strong><u>EXECUTIVE RESPONSIBILITIES</u></strong></p><br><ul><li>Report directly to the General Manager.</li><li>To respond to any changes in the Food and Beverage function as dictated by the industry, company or hotel.</li></ul><p><strong><u>Hygiene / Personal safety / Environment</u></strong></p><br><p>• Ensures that the workplace remains clean and tidy</p><br><p>• Applies and ensures application of the hotel's security regulations (in case of fire etc)</p><br><br>Additional Information<br><br><p>Diversity&nbsp;&amp;&nbsp;Inclusion&nbsp;for Accor means welcoming each and everyone&nbsp;and&nbsp;respecting their differences by giving priority only to qualities and&nbsp;skills in extending employment and development opportunities. Our ambition is to&nbsp;provide meaningful employment, a warm and welcoming culture, excellent&nbsp;working conditions and to promote the development of&nbsp;all people, including those&nbsp;with disabilities.<br>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p><br> </div>

<p><h4>Job description</h4> <p>Senior project manager is responsible for leading large-scale infrastructure construction works, ensuring project delivery within scope, time, and budget. Oversees contractor performance, site activities, and coordination among stakeholders, consultants, and engineering teams. Ensures compliance with safety, quality, and environmental standards throughout all project phases. Manages risks, schedules, procurement strategies, and project reporting while addressing any delays or performance issues. Drives successful project completion from design through execution to handover, ensuring all contractual and operational requirements are met.</p> <p><strong>Key responsibilities:</strong></p> <ul> <li>Lead the PMC site delivery/construction team for construction works. Manage contractor performance, interface coordination, progress, risk, commercial and contractual matters.</li> <li>Ensure compliance with approved program, design, quality, HSSE, cost and reporting requirements. Coordinate with the employer, engineer, consultants, and stakeholders to ensure timely project delivery.</li> <li>Manage tasks related to infrastructure from design stage through to execution and handover phases.</li> <li>Review possible infrastructure package procurement strategies for review, discussion and implementation.</li> <li>Ensure coordination between design, construction and commercial disciplines in terms of infrastructure.</li> <li>Manage construction managers.</li> <li>Review progress and adherence to technical, safety and quality standards.</li> <li>Ensure quality standards across all works are achieved.</li> <li>Ensure that the highest levels of site safety are established, implemented and maintained.</li> <li>Ensure continual compliance with overall project delivery strategies and timescales.</li> <li>Ensure all parties perform in accordance with their contracted services and the necessary duties.</li> <li>Evaluate progress on the construction methodology and schedules for the infrastructure packages and champion any necessary mitigating actions with relevant parties in respect of cost deviations and/or time slippage.</li> <li>Review contractor’s submitted monthly reports.</li> <li>Ensure perceived project risks are communicated to the project director and delivery teams.</li> <li>Ensure the monitoring and review of consultants’ and contractors’ performance, give regular, objective feedback on progress, and deal immediately with poor performance.</li> <li>Ensure adequate risk assessments and method statements are produced, reviewed and signed off.</li> <li>Ensure project risks are timeously identified, recorded and have adequate mitigation strategy and responsibilities assigned and are fed into a central project risk register.</li> <li>Chair meetings as necessary.</li> <li>Ensure compliance with all environmental requirements and direction.</li> <li>Ensure all necessary commissioning works are undertaken, and any necessary snagging lists are actioned accordingly.</li> <li>Ensure completed works comply with standards sign off and handover protocols and standards.</li> <li>Ensure all works are coordinated with the overall project/site logistics, planning and any required modifications are implemented timeously in a proactive manner.</li> <li>Perform other duties as assigned by the line manager/supervisor.</li> </ul> <p><strong>Qualifications and experience:</strong></p> <ul> <li>Bachelor’s degree in civil engineering.</li> <li>Minimum 20 years’ experience in major infrastructure (roads, utilities, urban development) projects operating within the GCC region.</li> <li>A minimum of 5 years experience as a project manager delivering major roads, utilities and urban development projects.</li> <li>Strong experience in PMC/construction supervision roles, contract administration, stakeholder management, and multidisciplinary coordination.</li> <li>Preferably PMP or APM certified.</li> <li>Excellent command of written and spoken English.</li> </ul> <p><strong>Additional information:</strong></p> <p>Hill International, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world.</p> <p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p> <p>Hill International is an equal opportunity employer/veteran/disabled.</p> <p><strong>Note:</strong> This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</p></p><p></p>

<p>My client a leading Real Estate Developer is looking for a Senior Development Manager in Abu Dhabi, UAE. As the Senior Development Manager your role is pivotal in leading development projects from inception to completion. You will be responsible for overseeing all aspects of the development process, including site selection, due diligence, entitlements, design, construction, and project delivery under guidance of the Development Director. Additionally, you will be responsible with identifying new development opportunities, building relationships with key stakeholders, and ensuring all development projects are accomplished on time, within budget, and to the highest quality standards, ensuring alignment with industry standards, market trends, and overarching vision. Roles & Responsibilities: The selected individual is expected to be responsible for managing: * Project Management: Lead and manage all aspects of development process, from initial feasibility studies to project completion. * Assist in Site Selection and Due Diligence: o Identify and evaluate potential development sites and assess project feasibility. * Conduct thorough due diligence, to assess potential risks, legal issues, and compliance with local regulations. * Entitlements and Approvals: Navigate the entitlement process, secure necessary permits, and approvals, and ensure compliance with zoning and land use regulations. * Development Briefs - Create clear development briefs to direct and guide the design, delivery, and operations of all assets within the project. * Design and Planning: Oversee and Collaborate with architects, engineers, and other consultants to ensure design development and project designs and plans are aligned with the development briefs and meet objectives and standards. * Construction Management: Oversee construction activities, monitor progress, and address any issues or challenges that may arise during the construction phase to ensure development brief integrity is maintained. * Project Budgeting and Financial Management: Develop and manage project budgets for development projects, including cost estimation, expense tracking, and financial reporting, and ensure projects are aligned with the approved business plan created by the development department. * Risk Management: Identify potential risks and challenges associated with each project and implement strategies to mitigate risk and ensure successful project delivery. * Stakeholder Engagement: Build and maintain relationships with key stakeholders, including investors, lenders, government agencies, community groups, and other relevant parties. * Market Research and Analysis: Stay informed about market trends, competitor activity, and industry best practices to inform decision-making and identify new opportunities for growth. * Team Leadership: Provide leadership to develop a cohesive work team, demonstrating Core Values and creating a positive and collaborative work environment. * Other areas: Conduct research and surveys as may be required for specific areas; Participate and lead special projects as may be required from time to time.</p><p>Key Qualifications and Experience: * Bachelor's degree in Town Planning/Urban Design, Business Administration, Real Estate, Architecture, Engineering, or related fields with a preference for Masters. * At least 10 years of experience in similar projects within real estate vertical with significant middle east experience ( 5+ years). * Strong knowledge of real estate development processes, including finance, zoning, and permitting. * Proven experience of successfully managing and delivering complex development projects. * In-depth knowledge of real estate development processes, including site selection, due diligence, entitlements, design, construction, and leasing. * Strong understanding of real estate finance and investment principles, including financial analysis, budgeting, and risk management. * Proficiency in project management software and tools. * Familiarity with sustainable building practices and environmental regulations is a plus. * Fluent in English, Arabic is a plus. * Project Management Skills: Strong project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. * Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and information to a variety of audiences. * Leadership: Proven leadership skills, with the ability to inspire and motivate cross-functional teams, build consensus, and drive results. * Negotiation Skills: Strong negotiation skills, with the ability to negotiate favorable terms and agreements with contractors, tenants, vendors, and other stakeholders. * Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions. * Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and circumstances as needed. * Attention to detail and a commitment to delivering high-quality result.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a Project Manager to lead construction and development projects concurrently in Dubai, UAE and India. The successful candidate will assume full responsibility for end-to-end project delivery — from project initiation, feasibility and design through procurement, construction, commissioning, handover and close-out — delivering the required programme, budget, quality, safety and regulatory-compliance outcomes.</p><p>The position involves working in an international, multicultural environment with overseas clients, consultants and contractors, as well as coordinating projects outside the candidate’s country of residence. Demonstrable international project experience is a mandatory requirement.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Responsibilities</b></p><p>Project Delivery</p><p>Lead projects through the full lifecycle—from initiation and feasibility to design, procurement, construction, commissioning, handover and close-out—ensuring safe, on-time, on-budget delivery to the required quality standards.</p><p>Develop and manage project execution strategies, master programmes, budgets, milestones and critical paths. Monitor progress, control schedule and cost variances, and ensure compliance with approved designs, specifications, technical requirements and project objectives.</p><p>Design, Procurement &amp; Contracts</p><p>Coordinate multidisciplinary teams including architecture, interiors, structural and MEP disciplines, resolving design issues and implementing value engineering where appropriate.</p><p>Develop procurement and contract strategies, appoint consultants, contractors and suppliers, administer contracts, manage procurement packages and oversee commercial performance throughout the project lifecycle.</p><p>Review contractor payment applications, evaluate change requests, Extension of Time (EOT) claims and commercial variations, applying FIDIC and/or NEC contract principles.</p><p>Risk, Governance &amp; Stakeholder Management</p><p>Maintain project governance, reporting and the Risk Register, identifying and mitigating risks proactively.</p><p>Act as the primary interface between clients, consultants, contractors and authorities, ensuring effective communication, timely decision-making and alignment of all stakeholders.</p><p>Chair project meetings, conduct regular site inspections in Dubai and India, monitor construction progress and provide senior management with clear reporting on programme, budget, quality, risks and key decisions.</p><p>Quality, HSE &amp; Project Close-Out</p><p>Ensure compliance with HSE, QMS and ESG requirements throughout project delivery, including sustainability, energy efficiency and LEED or Net Zero objectives where applicable.</p><p>Manage inspections, snagging, testing, commissioning, handover and project close-out documentation.</p><p><br></p><p><b>Candidate Requirements</b></p><ul><li>12–15+ years' experience as a Project Manager, Project Director or equivalent, including at least 4–5 years in eadership roles.</li><li>Proven delivery of full-lifecycle construction or development projects valued at USD 100M+ / AED 500M+.</li><li>Experience delivering premium residential, hospitality, mixed-use or luxury fit-out developments.</li><li>Bachelor's degree in Civil Engineering, Construction, Architecture or Project Management (Master's degree preferred).</li><li>Strong expertise in project planning, budgeting, procurement, contract administration, commercial management, quality assurance, multidisciplinary coordination and risk management.</li><li>Ability to review architectural, engineering and construction documentation.</li></ul><p>Mandatory International Experience</p><p>Candidates must demonstrate:</p><ul><li>successful delivery of international projects;</li><li>experience working with international clients, consultants and contractors;</li><li>project management outside their country of residence;</li><li>leadership within multicultural international teams.</li></ul><p>As the role covers projects in both Dubai and India simultaneously, international experience is mandatory.</p><p><br></p><p><b>Preferred Qualifications</b></p><ul><li>Experience with leading developers, contractors or consultants such as Emaar, DAMAC, Sobha, Aldar, AECOM, AtkinsRéalis, Turner &amp; Townsend or Mace.</li><li>Knowledge of UAE and/or Indian construction regulations and project delivery practices.</li><li>Professional certifications such as PMP, PRINCE2, MRICS, MCIOB or APM.</li><li>Experience using Primavera P6, MS Project, BIM and CDE platforms.</li></ul><p><br></p><p><b>Leadership &amp; Technical Competencies</b></p><p>Strong leadership of multidisciplinary international teams, strategic thinking, commercial awareness, negotiation and stakeholder management skills.</p><p>Proven capability in project controls, governance, procurement, contract administration, change management, claims, cost control, value engineering, MEP coordination, HSE, ESG, QMS, BIM/CDE and project scheduling.</p><p><br></p><p><b>Languages</b></p><p>Fluent English is essential. Russian, Hindi or Arabic would be advantageous.</p><p><br></p><p><b>Travel</b></p><p>Willingness to travel regularly between Dubai and India and work across multiple time zones is essential.</p><p><br></p><p><b>Success Criteria</b></p><p>Successful delivery of projects within approved budget, programme and quality standards while maintaining effective control of HSE, ESG, procurement, contracts, risks and stakeholder relationships.</p><p>Provide management with accurate, timely reporting and ensure effective coordination between clients, consultants, contractors and authorities.</p><p><br></p><p><b>How to Apply</b></p><p>Please submit:</p><ul><li>CV;</li><li>list of completed projects, including your role, project value, location (clearly identifying international projects) and outcomes;</li><li>expected salary;</li><li>current location;</li><li>confirmation of willingness to travel to Dubai and India.</li></ul><p><b>Applications without an expected salary will not be considered.</b></p></div>

<p>We are seeking a Senior Project Manager to lead construction and development projects concurrently in Dubai, UAE and India. The successful candidate will assume full responsibility for end-to-end project delivery — from project initiation, feasibility and design through procurement, construction, commissioning, handover and close-out — delivering the required programme, budget, quality, safety and regulatory-compliance outcomes. The position involves working in an international, multicultural environment with overseas clients, consultants and contractors, as well as coordinating projects outside the candidate’s country of residence. Demonstrable international project experience is a mandatory requirement. </p><p><strong>Desired Candidate Profile</strong></p><p>Key Responsibilities</p><p>Project Delivery</p><p>Lead projects through the full lifecycle—from initiation and feasibility to design, procurement, construction, commissioning, handover and close-out—ensuring safe, on-time, on-budget delivery to the required quality standards.</p><p>Develop and manage project execution strategies, master programmes, budgets, milestones and critical paths. Monitor progress, control schedule and cost variances, and ensure compliance with approved designs, specifications, technical requirements and project objectives.</p><p>Design, Procurement & Contracts</p><p>Coordinate multidisciplinary teams including architecture, interiors, structural and MEP disciplines, resolving design issues and implementing value engineering where appropriate.</p><p>Develop procurement and contract strategies, appoint consultants, contractors and suppliers, administer contracts, manage procurement packages and oversee commercial performance throughout the project lifecycle.</p><p>Review contractor payment applications, evaluate change requests, Extension of Time (EOT) claims and commercial variations, applying FIDIC and/or NEC contract principles.</p><p>Risk, Governance & Stakeholder Management</p><p>Maintain project governance, reporting and the Risk Register, identifying and mitigating risks proactively.</p><p>Act as the primary interface between clients, consultants, contractors and authorities, ensuring effective communication, timely decision-making and alignment of all stakeholders.</p><p>Chair project meetings, conduct regular site inspections in Dubai and India, monitor construction progress and provide senior management with clear reporting on programme, budget, quality, risks and key decisions.</p><p>Quality, HSE & Project Close-Out</p><p>Ensure compliance with HSE, QMS and ESG requirements throughout project delivery, including sustainability, energy efficiency and LEED or Net Zero objectives where applicable.</p><p>Manage inspections, snagging, testing, commissioning, handover and project close-out documentation.</p><p>Candidate Requirements</p><ul><li><p>12–15+ years' experience as a Senior Project Manager, Project Director or equivalent, including at least 4–5 years in senior leadership roles.</p></li><li><p>Proven delivery of full-lifecycle construction or development projects valued at USD 100M+ / AED 500M+.</p></li><li><p>Experience delivering premium residential, hospitality, mixed-use or luxury fit-out developments.</p></li><li><p>Bachelor's degree in Civil Engineering, Construction, Architecture or Project Management (Master's degree preferred).</p></li><li><p>Strong expertise in project planning, budgeting, procurement, contract administration, commercial management, quality assurance, multidisciplinary coordination and risk management.</p></li><li><p>Ability to review architectural, engineering and construction documentation.</p></li></ul><p>Mandatory International Experience</p><p>Candidates must demonstrate:</p><ul><li><p>successful delivery of international projects;</p></li><li><p>experience working with international clients, consultants and contractors;</p></li><li><p>project management outside their country of residence;</p></li><li><p>leadership within multicultural international teams.</p></li></ul><p>As the role covers projects in both Dubai and India simultaneously, international experience is mandatory.</p><p>Preferred Qualifications</p><ul><li><p>Experience with leading developers, contractors or consultants such as Emaar, DAMAC, Sobha, Aldar, AECOM, AtkinsRéalis, Turner & Townsend or Mace.</p></li><li><p>Knowledge of UAE and/or Indian construction regulations and project delivery practices.</p></li><li><p>Professional certifications such as PMP, PRINCE2, MRICS, MCIOB or APM.</p></li><li><p>Experience using Primavera P6, MS Project, BIM and CDE platforms.</p></li></ul><p>Leadership & Technical Competencies</p><p>Strong leadership of multidisciplinary international teams, strategic thinking, commercial awareness, negotiation and stakeholder management skills.</p><p>Proven capability in project controls, governance, procurement, contract administration, change management, claims, cost control, value engineering, MEP coordination, HSE, ESG, QMS, BIM/CDE and project scheduling.</p><p>Languages</p><p>Fluent English is essential. Russian, Hindi or Arabic would be advantageous.</p><p>Travel</p><p>Willingness to travel regularly between Dubai and India and work across multiple time zones is essential.</p><p>Success Criteria</p><p>Successful delivery of projects within approved budget, programme and quality standards while maintaining effective control of HSE, ESG, procurement, contracts, risks and stakeholder relationships.</p><p>Provide management with accurate, timely reporting and ensure effective coordination between clients, consultants, contractors and authorities.</p><p>How to Apply</p><p>Please submit:</p><ul><li><p>CV;</p></li><li><p>list of completed projects, including your role, project value, location (clearly identifying international projects) and outcomes;</p></li><li><p>expected salary;</p></li><li><p>current location;</p></li><li><p>confirmation of willingness to travel to Dubai and India.</p></li></ul><p><strong>Applications without an expected salary will not be considered.</strong></p>

Job Description<br><br>We are seeking a dynamic Water leader to lead and grow our high performing Water business across South Asia, the Middle East and North Africa. The primary responsibility is to build and lead a high-performing sales team, focused on driving world-class customer service and commercial excellence to achieve regional revenue and new business targets. This individual will own the regional P&L and drive the region's financial performance, ensuring consistent growth and alignment with the company’s strategic goals.<br><br>The role will involve establishing and strengthening key client relationships, improving client satisfaction, and driving long-term client retention. Additionally, the Director - Water will focus on building a proactive selling model, transforming the team into a commercially driven organization through capability development, new client acquisition, and innovative program activation.<br><br>Responsibilities<br><br> Revenue & New Business Targets: Own and achieve the regional revenue targets, ensuring financial goals are met in line with the Annual Operating Plan (AOP). Lead the generation of new business opportunities by driving pipeline growth, identifying high-potential leads, and converting them into long-term clients. Client Relationship Management: Establish and maintain strong relationships with key regional clients, acting as the primary point of contact and building trust to support long-term partnerships. Leverage NPS (Net Promoter Score) survey to identify areas of improvement and lead initiatives to improve the overall client experience, ensuring that customer satisfaction remains a key priority. Sales Strategy & Commercial Excellence: Build a commercial mindset within the region, shifting the sales organization toward a proactive selling model that anticipates client needs and market trends. Design and implement commercial activation strategies for new programs, services, and innovations to meet changing customer demands. Commercial Capability Development: Lead the development of commercial capabilities within the region, launching initiatives such as a commercial academy to upskill the sales team and improve their effectiveness. Focus on new client acquisition and building the team’s ability to approach emerging markets and industry opportunities. Program Activation & Innovation: Collaborate with product development and marketing teams to activate and commercialize new programs, services, and innovations across the region. Ensure alignment between new program offerings and client needs to drive market relevance and revenue growth.<br><br>Qualifications<br><br> Bachelor’s degree in business, marketing, or a related field, MBA preferred. 7+ years of experience in senior leadership roles or 5 years as a General Manager within the Testing, Inspection, and Certification (TIC) industry, with exposure across India and the Middle East.” Strong knowledge of Water process/certification/Regulation Proven track record of leading P&L to achieve and exceed revenue targets and growing new business in a regional or global capacity. Strong experience in building client relationships and driving customer satisfaction in a B2B environment, enhancing client experience and building long-term customer loyalty through innovative solutions and superior service delivery. Demonstrated experience in leading and developing sales teams, driving a commercial mindset, and implementing proactive selling strategies. Familiarity with technical, regulatory, or TIC services and their associated markets, with the ability to position services effectively within the region Foster a culture of accountability and growth. Strong business acumen with the ability to develop and execute effective sales strategies that align with business objectives. Excellent communication skills with the ability to influence key stakeholders, both internally and externally. Proven ability to deliver on revenue and business growth targets while maintaining a focus on client satisfaction. Fluent in English<br><br>Location - Dubai <br><br>About Us<br><br>With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.<br><br>One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.<br><br>Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.<br><br>NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.<br><br>Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for an experienced Associate Director, to join our Urban Advisory team in Dubai, United Arab Emirates. In this strategic role, you will drive the development and delivery of high-impact Infrastructure projects while building and mentoring a talented team. You will work closely with clients, stakeholders, and internal leadership to shape the future of urban developments across the region.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead the conception, development, and execution of urban advisory projects, ensuring alignment with client objectives and organizational standards</li><li>Conduct comprehensive market analysis, feasibility studies, and strategic assessments to inform urban development recommendations</li><li>Develop and present strategic recommendations to senior leadership, clients, and key stakeholders, translating complex data into actionable insights</li><li>Manage client relationships throughout the project lifecycle, ensuring satisfaction, clear communication, and successful project outcomes</li><li>Oversee project teams, providing direction, mentorship, and performance feedback to ensure delivery excellence and professional development</li><li>Analyze urban trends, regulatory frameworks, and market dynamics to identify opportunities and risks within the built environment sector</li><li>Contribute to business development initiatives, including proposal development, pitch preparation, and new market opportunities</li><li>Collaborate with cross-functional teams to integrate sustainability, innovation, and best practices into advisory solutions</li><li>Monitor project budgets, timelines, and resource allocation to ensure efficient delivery and profitability</li><li>Stay current with industry developments, emerging technologies, and evolving best practices in urban planning and advisory</li></ul><br>Qualifications<br><ul><li>Degree in economics, urban planning, public policy, or a related field.</li><li>14+ years in urban advisory, economic development, and&nbsp;infrastructure</li><li>Proven track record directing complex, multi‑stakeholder advisory projects from inception to delivery.</li><li>Advanced competency in economic appraisal, feasibility, and financial modeling for urban and infrastructure projects.</li><li>Experience with major transport and mobility programs, infrastructure corridors, urban regeneration programs and economic and industrial cities.</li><li>Strong commercial acumen: scope definition, budgeting and risk management.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<p><strong>TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.</strong> </p> <p><strong>TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.</strong> </p> <p>At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. </p> <p>DHL’s Customer Solutions & Innovations (CSI) is a global dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded.  <br> </p> <p><strong>Global Customer Director (d/f/m) - DHL CSI Energy Sector</strong> </p> <ul> <li>CSI Sector / Function: Energy</li> <li>Contract Type: Permanent</li> <li>Employment Type: Full-time</li> <li>Work Mode: Hybrid</li> <li>Location: flexible within EU, the Middle East and the United States</li> <li>Recruiting Contact: CSI Recruiting Team <a href="mailto:recruiting.dpbh@dhl.com">recruiting.dpbh@dhl.com</a></li> </ul> <p><em><strong>We welcome applications from a diverse talent pool. Relocation support will be reviewed individually; however, due to business and immigration considerations, preference is generally given to candidates already residing and authorized to work in the respective region of the role.</strong></em></p> <div> </div> <div> <p>The Global Customer Director (d/f/m) plays a key role within DHL CSI’s Energy sector, supporting an industry that is undergoing significant transformation while continuing to evolve in a rapidly changing global environment. Building on DHL’s proven track record in the sector, the role strengthens strategic customer partnerships and delivers tailored, safe, compliant, reliable, and innovative logistics solutions that support customers across the energy value chain, including the growing renewable energy landscape.</p> <p>The position is responsible for the global development of two accounts, building customer value through strong relationships and aligned strategies that further DHL’s existing partnerships and drive sustained profitable growth. Acting as a trusted partner to the customer and a key commercial leader within DHL, the role translates customer needs into long-term business opportunities, coordinates cross-divisional engagement, and helps deliver efficient, future-ready supply chain solutions. </p> <p><strong>What’s your role:</strong></p>   <ul> <li><strong>Strategic Customer Engagement & Planning</strong></li> <ul> <li>Lead strategic customer dialogues with global decision-makers to identify customers' business objectives, supply chain requirements & challenges</li> <li>Create future opportunities by translating customer needs & business trends into potential solutions</li> <li>Link senior DHL executives with account counterparts at board or senior management level</li> </ul> <li>  <strong>Relationship & Opportunity Development</strong></li> <ul> <li>Position yourself as a strategic resource in a way that senior customer management seeks advice on high-impact topics</li> <li>Proactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilities</li> <li>Manage the renewal agenda in a proactive manner at a global and regional level</li> </ul> <li>  <strong>Preparing, Winning & Implementing the Deal</strong></li> <ul> <li>Create and present high complexity solutions to customer demonstrating clear business & solution fit</li> <li>Ensure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI</li> <li>Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer</li> </ul> <li>  <strong>Service Management & Account Maintenance</strong></li> <ul> <li>Act as key contact for customer and channel the communication to  account teams and DHL internal functions</li> <li>Support effective Customer Satisfaction Survey (CSS) process & drive follow-up activities to increase customer satisfaction year-on-year</li> </ul> <li>  <strong>Strategic Thinking & Targeting</strong></li> <ul> <li>Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the same</li> <li>Proactively identify best fit opportunities for DHL across regions/products/solution</li> </ul> <li>  <strong>Selling & Influencing</strong></li> <ul> <li>Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledge</li> <li>Develop proposals that adhere to internal guidelines & commercial standards          </li> <li>Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporate knowledge of competitors’ position</li> </ul> <li>  <strong>Developing Commercially Viable & Innovative Solutions</strong></li> <ul> <li>Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisions</li> <li>Engage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and external                        </li> <li>Understand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment</li> </ul> <li>  <strong>Working Across the Business</strong></li> <ul> <li>Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale</li> <li>Involve relevant CSI & divisional key stakeholders & secure buy-in & support for CDP, solution offering and implementation</li> </ul> </ul>   </div> <div> <p><strong>What we’re Looking For:</strong> </p> <ul> <li><strong>Industry Expertise</strong>: 10–12 years of experience in the logistics industry, service industry, Energy sector, or working directly with strategic customers, including extensive knowledge of logistics requirements within the Renewable Energy industry.</li> <li><strong>Commercial Leadership Experience:</strong> 7–10 years of commercial management experience with a demonstrated ability to drive growth, manage strategic accounts, and deliver commercially successful customer outcomes.</li> <li><strong>DHL & Global Business Experience</strong>: Minimum 5 years of experience working with one or more DHL divisions within a regional or global environment.</li> <li><strong>Consultative Selling at Executive Level:</strong> At least 5 years of experience in consultative selling and influencing board-level stakeholders within international organizations.</li> <li><strong>Solution Design & Operational Excellence:</strong> Experience in solution design, operations, performance management, and project management, with the ability to translate customer requirements into value-adding solutions.</li> <li><strong>Analytical & Strategic Thinking:</strong> Excellent analytical and problem-solving skills combined with a structured work approach and strong commercial judgment.</li> <li><strong>Communication & Executive Presence:</strong> Excellent presentation and facilitation skills with the ability to engage, influence, and lead discussions at board and senior management level.</li> <li><strong>Leadership & Collaboration:</strong> Ability to lead and influence without formal authority, work independently and collaboratively, and manage virtual teams across global locations.</li> <li><strong>International Mindset & Adaptability:</strong> International exposure and cultural sensitivity, willingness to undertake extensive international travel, and the ability to perform effectively in changing and uncertain environments.</li> <li><strong>Education & Language Skills:</strong> University degree in Business, Logistics, or a related field; excellent business English communication and writing skills are required; business fluent Arabic language skills are beneficial</li> </ul>   <p><strong>What’s in it for you:</strong></p>   <ul> <li><strong>Lead Two of DHL’s Most Strategic Energy Accounts:</strong> Take ownership of the relationship and growth agenda for two globally significant customers within DHL’s Energy sector portfolio.</li> <li><strong>Influence at Executive & Board Level: </strong>Build trusted relationships with senior decision-makers and engage directly with customer leadership, shaping strategic discussions and long-term partnership development.</li> <li><strong>Drive Global Growth & Cross-Divisional Collaboration: </strong>Work across DHL’s regions and business units to identify opportunities, develop integrated solutions, and create tangible commercial impact on a global scale.</li> <li><strong>Shape Innovative Logistics Solutions:</strong> Partner with customers and internal experts to design forward-looking, value-driven supply chain solutions that address complex business challenges.</li> <li><strong>Be Part of THE Logistics Company for the World:</strong> Leverage DHL’s global reach, sector expertise, and collaborative culture while contributing to the success of some of the world’s most important energy customers. </li> </ul> <br> <p><strong>Interested in this opportunity?</strong></p> <p>Find out more about us on <a href="https://connect.dpdhl.com/content/page/5f55042a275f261ad9b7c589">SmartConnect</a> and learn how CSI is <a href="https://www.dhl.com/de-en/home/innovation-in-logistics.html">driving innovation in logistics</a> and dive into <a href="https://www.dhl.com/at-en/home/specialized-industry-capabilities.html">DHL Specialized Industry Capabilities</a>.</p> <p><br>If you have any questions regarding the job, please feel free to reach out to recruiting.dpbh@dhl.com. Submit your application in English including your CV, cover letter, academic records, and your reference letters (if applicable).</p> <p>Apply now! We are looking forward to your application!</p> <br> <p>As an equal opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.</p> <p><strong>We are looking forward to your application.</strong></p> <p><strong>CONNECTING PEOPLE. IMPROVING LIVES.</strong></p> </div>