وظائف مراقب كاميرات - الشارقة الإمارات

<ul><li><p>Guide vehicles safely into and out of parking areas.</p></li><li><p>Control and manage vehicle movement within the assigned location.</p></li><li><p>Direct drivers to designated parking spaces.</p></li><li><p>Help maintain smooth traffic flow and avoid congestion.</p></li><li><p>Communicate clearly with drivers, visitors, supervisors, and site staff.</p></li><li><p>Follow all site safety procedures and instructions.</p></li><li><p>Report any traffic, parking, safety, or operational issues to the supervisor.</p></li><li><p>Be comfortable working outdoors for long hours.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Arabic speaking is mandatory.</strong></p></li><li><p><strong>Fluent English communication is mandatory.</strong></p></li><li><p>Previous experience as a <strong>Parking Marshal, Traffic Marshal, Vehicle Marshal, Parking Attendant, Traffic Controller, Security Guard, or similar role</strong> is preferred.</p></li><li><p>Must be physically fit and comfortable working outdoors.</p></li><li><p>Good communication and customer-handling skills.</p></li><li><p>Must be available for <strong>immediate joining</strong>.</p></li><li><p>Candidates currently inside the UAE will be preferred.</p></li></ul>

<ul><li><p><strong>Data Management: </strong>Enter and maintain company records, transactions, customer information, and other operational data in the relevant systems.</p></li><li><p><strong>Data Tracking: </strong>Update and maintain records, monitor data accuracy, and ensure information is current and readily available.</p></li><li><p><strong>Documentation: </strong>Verify the accuracy of documents, process updates and amendments, and assist in preparing reports and other administrative records.</p></li><li><p><strong>Administrative Support: </strong>Organize and archive documents, ensure data confidentiality, and perform other duties as assigned by the Department Manager. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>UAE National</strong> (Valid UAE Passport and Family Book are mandatory).</p></li><li><p>Minimum <strong>High School Certificate</strong> or equivalent.</p></li><li><p>Fluent in <strong>Arabic and English</strong> (spoken and written).</p></li><li><p>Good computer skills, including Microsoft Office applications (especially Excel).</p></li><li><p>Ability to maintain confidentiality and handle information accurately</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Manage and maintain the Office 365 tenant, ensuring optimal performance and availability of services like Exchange Online, SharePoint Online, Teams, and OneDrive.</li><li>Implement and enforce security policies, including multi-factor authentication (MFA), conditional access, and data loss prevention (DLP) to protect organizational data.</li><li>Oversee user lifecycle management, from onboarding new employees with appropriate access to deprovisioning accounts for departing staff.</li><li>Configure and troubleshoot email flow, mailboxes, distribution lists, and shared mailboxes within Exchange Online.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.</li><li>Minimum of 3-5 years of hands-on experience administering Office 365 environments.</li><li>Possession of Microsoft 365 Certified: Administrator Expert or equivalent certifications (e.g., MS-100, MS-.</li><li>Proven expertise in managing core Office 365 services: Exchange Online, SharePoint Online, Teams, and OneDrive for Business.</li></ul><p></p></section>

<p>We are looking for a highly organized and proactive Project Coordinator to join our team. The ideal candidate should have a Diploma or Bachelor's Degree in Civil Engineering and be capable of coordinating daily operations at our precast concrete manufacturing yard. The role requires excellent planning, communication, inventory management, and coordination skills to ensure smooth execution of production and project activities. Key Responsibilities Coordinate daily production activities at the precast concrete yard. Monitor project schedules and ensure timely completion of production and deliveries. Read and interpret engineering drawings and coordinate with the production team accordingly. Prepare daily production reports and update project progress. Coordinate with Site Engineers, Project Managers, Suppliers, Transporters, and Clients. Plan and schedule manpower, equipment, and materials for smooth operations. Maintain proper inventory records for raw materials, finished products, tools, and consumables. Monitor inward and outward movement of materials and maintain stock registers. Coordinate procurement requirements with the Purchase Department. Ensure proper documentation of delivery notes, material requests, inspection reports, and production records. Follow up on production targets and ensure quality standards are maintained. Supervise labour teams and ensure work is completed efficiently. Ensure compliance with company safety policies and quality procedures. Coordinate loading, dispatch, and delivery schedules with transport teams. Resolve day-to-day operational issues and report critical matters to management. Attend site visits whenever required. Maintain proper filing of drawings, revisions, approvals, and project documentation. Assist management with planning, scheduling, and project execution.</p><p>Diploma or Bachelor's Degree in Civil Engineering. Minimum 2-5 years of experience in project coordination, construction, precast concrete, infrastructure, or manufacturing. Experience in precast concrete products will be an added advantage. Ability to read and understand construction drawings. Good knowledge of inventory management and material control. Strong coordination and communication skills. Good computer skills in MS Excel, Word, Outlook, and ERP software (preferred). Knowledge of AutoCAD is an advantage. Ability to work under pressure and meet deadlines. Good leadership and problem-solving skills. Fluent in English. Hindi is an added advantage. We are looking for a hardworking, responsible, and self-motivated individual who can independently coordinate production, inventory, labour, and project activities while ensuring timely execution and maintaining high-quality standards. Candidates with experience in precast concrete manufacturing, infrastructure projects, or construction materials will be highly preferred.</p>

<p>Guildhall is seeking an experienced Planning Engineer with a strong background in civil and marine construction projects to join a dynamic project team. The successful candidate will be responsible for developing and maintaining project schedules, monitoring progress, supporting project controls, and ensuring timely project delivery. Key Responsibilities • Develop, maintain, and update project schedules using Primavera P6. • Monitor project progress and prepare weekly and monthly progress reports. • Perform critical path analysis and recommend recovery plans where required. • Coordinate with project managers, engineers, and site teams to ensure accurate planning and reporting. • Monitor project performance against the approved baseline programme. • Support resource planning, progress measurement, and project controls. • Prepare look-ahead programmes and recovery schedules. • Ensure planning activities comply with project objectives and contractual requirements.</p><p>• Bachelor's Degree in Civil Engineering. • Minimum 5 years of experience in civil construction projects, including buildings, infrastructure, marine, breakwater, or beach development works. • 2–5 years of experience in project planning and scheduling. • Strong proficiency in Primavera P6, including programme development, updating, progress monitoring, resource loading, and reporting. • Strong understanding of construction methodologies, work sequencing, critical path analysis, and project controls. • Excellent communication and coordination skills with the ability to work effectively with project, engineering, and site teams.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>· Manage construction projects from award to handover. · Review IFC drawings, specifications, and contract documents. · Prepare execution plans and construction methodology. · Coordinate with clients, consultants, subcontractors, and suppliers. · Monitor project schedule, cost, and quality targets. · Ensure work complies with project specifications and standards. · Track procurement and material delivery status. · Review shop drawings and technical submittals. · Conduct site inspections and resolve technical issues. · Manage manpower, equipment, and subcontractor performance. · Prepare daily, weekly, and monthly progress reports. · Attend coordination and progress meetings. · Monitor project risks and implement mitigation plans. · Support commercial team with variations and claims. · Ensure HSE compliance across project activities. · Coordinate testing, inspections, and handover documentation. · Close punch list items before project completion. · Maintain project records and document control. · Support project manager in achieving project objectives. · Drive continuous improvement and productivity.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>· Bachelor's Degree in Civil/Mechanical Engineering. · 4–8+ years of construction experience. · Steel Structure/PEB experience preferred. · Knowledge of AutoCAD, MS Project/Primavera P6. · Strong communication and leadership skills. · Valid UAE/KSA driving license preferred.</p></li></ul><br><p>Key Skills · Project Management · Construction Management · Structural Steel · PEB · Industrial Construction · AutoCAD · Primavera P6 · MS Project · MS Office · Planning · Scheduling · Team Leadership · Problem Solving · Communication · Quality Control · Safety Management · Reporting · Technical Coordination · Time Management · Documentation</p><br><p></p></section>

<ul><li><p>Assemble airline catering carts, meal trays, beverages, and ancillary items according to airline specifications and loading sheets.</p><ul><li><p>Ensure all catering equipment, food items, and supplies are complete, correctly packed, and ready for dispatch within the required timelines.</p></li><li><p>Perform quality and quantity checks on catering items before loading to ensure compliance with customer requirements.</p></li><li><p>Assist in preparing catering equipment for outbound and inbound flights.</p></li><li><p>Support loading and offloading activities while maintaining product integrity and food safety standards.</p></li><li><p>Handle catering equipment carefully to prevent damage and minimize losses.</p></li><li><p>Maintain cleanliness and organization of operational workstations, storage areas, and equipment.</p></li><li><p>Follow company Standard Operating Procedures (SOPs), airline specifications, HACCP requirements, and food safety regulations.</p></li><li><p>Support operational requirements during peak periods and flight disruptions.</p></li><li><p>Adhere to all aviation security procedures and company safety policies.</p></li><li><p>Perform any other operational duties assigned by the supervisor.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>High School Certificate or equivalent.</p></li><li><p>Basic understanding of English (spoken and written).</p></li><li><p>Flexible to work rotating shifts, weekends, public holidays, and overtime as required.</p></li><li><p>Physically fit and capable of lifting, carrying, and handling catering equipment and supplies.</p></li><li><p>Strong attention to detail with the ability to accurately assemble catering orders according to airline specifications.</p></li><li><p>Able to work effectively under pressure in a fast-paced, time-sensitive environment.</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet and welcome guests in a friendly, courteous, and professional manner.</p></li><li><p>Verify guest eligibility and process lounge access using airline systems, membership cards, boarding passes, or vouchers.</p></li><li><p>Check in guests accurately and maintain proper records of lounge usage.</p></li><li><p>Provide information about lounge facilities, services, flight updates, and boarding procedures.</p></li><li><p>Handle guest inquiries, requests, and complaints promptly and professionally, escalating issues when necessary.</p></li><li><p>Coordinate with airline representatives and lounge operations teams to ensure smooth guest service.</p></li><li><p>Ensure the reception area is clean, organized, and presentable at all times.</p></li><li><p>Monitor lounge capacity and manage guest entry in accordance with operational guidelines.</p></li><li><p>Assist with administrative tasks, including preparing daily reports and maintaining guest records.</p></li><li><p>Process payments for paid lounge access where applicable and reconcile transactions accurately.</p></li><li><p>Comply with airport security regulations, company policies, and health &amp; safety standards.</p></li><li><p>Support other lounge operations as required to ensure excellent guest experience.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; an associate degree in office administration or related fields is preferred.</li><li>1-3 years of experience in a receptionist or front desk role, showcasing your proficiency in managing a busy reception area.</li><li>Experience in a corporate or customer service environment, demonstrating your ability to handle diverse client interactions with professionalism.</li><li>Fluency in English is mandatory; proficiency in additional languages is highly desirable to cater to a diverse clientele.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Manage property, tenant, and lease records, ensuring all documentation is accurate and up to date.</p></li><li><p>Prepare tenancy agreements, lease renewals, amendments, and termination documents.</p></li><li><p>Coordinate tenant onboarding, move-in/move-out, and property handover processes.</p></li><li><p>Monitor lease expiry dates and coordinate timely renewals.</p></li><li><p>Serve as the primary point of contact for tenant inquiries, payments, maintenance requests, and lease-related matters.</p></li><li><p>Maintain occupancy reports, vacancy schedules, and property records.</p></li><li><p>Coordinate maintenance activities with contractors and internal teams.</p></li><li><p>Prepare rental invoices and service charge invoices.</p></li><li><p>Record rental income, security deposits, and other property-related transactions.</p></li><li><p>Monitor rent collections and follow up on outstanding payments.</p></li><li><p>Reconcile tenant accounts and maintain accurate financial records.</p></li><li><p>Process supplier invoices related to property operations and coordinate with the Finance Department for payments.</p></li><li><p>Maintain records of property operating expenses and prepare monthly rental collection and receivable reports.</p></li><li><p>Assist in preparing property budgets and expense forecasts.</p></li><li><p>Ensure all lease-related financial records are accurate and support month-end and year-end closing activities.</p></li><li><p>Prepare regular reports on property occupancy, leasing activities, rental income, and maintenance status.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Accounting, Finance, Real Estate, or a related field.</p></li><li><p>Minimum 3–5 years of experience in real estate administration or property management.</p></li><li><p>Strong understanding of lease administration, rental billing, tenant account reconciliation, and property documentation.</p></li><li><p>Proficiency in Microsoft Office, particularly Excel; experience with ERP or property management systems is an advantage.</p></li><li><p>Excellent organizational, communication, and problem-solving skills.</p></li><li><p>High attention to detail with the ability to manage multiple priorities and maintain confidentiality.</p></li></ul><p></p></section>

<ul><li><p>Lead the end-to-end implementation of Enterprise Fraud Management Systems, covering solution design, configuration, system integration, testing, deployment, and production rollout.</p></li><li><p>Design and implement real-time fraud prevention frameworks, including rule engines, decisioning workflows, transaction monitoring across digital banking channels.</p></li><li><p>Drive the integration and optimization of behavioral biometrics and device intelligence solutions or equivalent platforms to strengthen fraud prevention and detection capabilities.</p></li><li><p>Collaborate with Fraud Risk, Fraud Analytics, Investigations, Digital Banking, IT, Architecture, Infrastructure, and Project Management teams to ensure successful solution delivery and alignment with business objectives.</p></li><li><p>Configure and fine-tune fraud detection rules, scoring models, and decision strategies to improve fraud detection rates while minimizing false positives.</p></li><li><p>Support solution testing, user acceptance testing (UAT), production validation, and post-implementation monitoring to ensure system stability and effectiveness.</p></li><li><p>Analyze fraud trends, customer behavior, and transaction data to continuously optimize fraud prevention strategies using AI driven insights.</p></li><li><p>Ensure adherence to regulatory requirements, information security standards, and industry best practices in fraud risk management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Information Technology, Engineering, Cybersecurity, or a related discipline. A master’s degree is an advantage.</p><ul><li><p>Minimum 5 years of experience in fraud management, fraud technology implementation, or digital fraud prevention within the banking or financial services sector. Experience using Clari5 Fraud Management system is strongly desired.</p></li><li><p>Proven experience delivering end-to-end implementations and support of enterprise Fraud Management Systems.</p></li><li><p>Hands-on experience with behavioral biometrics and digital identity solutions or fraud prevention platforms.</p></li><li><p>Strong knowledge of real-time fraud detection, fraud decisioning, transaction monitoring, risk scoring, device fingerprinting, and user behavior analytics.</p></li><li><p>Experience with solution configuration, system integration, testing, production deployment and support.</p></li><li><p>Strong analytical and data interpretation skills with the ability to optimize fraud detection models and business rules.</p></li><li><p>Experience working with APIs, system integrations, enterprise applications, and digital banking platforms.</p></li><li><p>Excellent stakeholder management, communication, and project coordination skills.</p></li><li><p>Experience working in Agile and enterprise transformation environments is preferred.</p></li></ul><p>Skills</p><p>Fraud Management Systems</p><p>Behavioral Biometrics</p><p>Real-Time Fraud Detection</p><p>.</p></li></ul>

<p>We are seeking an experienced and strategic Finance Manager to oversee the company's financial operations, ensure compliance with statutory requirements, and support business growth through effective financial planning and control. Experience in the manufacturing sector will be considered a strong advantage.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Responsibilities:</p><p>-Oversee all financial activities including budgeting, forecasting, reporting, and variance analysis</p><p>-Prepare monthly, quarterly, and annual financial statements</p><p>-Manage cost accounting, product costing, and margin analysis for manufacturing operations</p><p>-Monitor cash flow, working capital, and treasury functions</p><p>-Ensure compliance with UAE tax regulations (VAT, Corporate Tax) and other statutory requirements</p><p>-Liaise with auditors, banks, and regulatory authorities</p><p>-Develop and implement internal controls, policies, and financial procedures</p><p>-Support management with financial insights for strategic decision-making</p><p>-Supervise and mentor the finance team, ensuring accuracy and efficiency in daily operations</p><p>-Evaluate financial risks and recommend mitigation measures</p><p>Key Requirements:</p><p>-Bachelor’s degree in Finance, Accounting, or related field</p><p>-Minimum 7–10 years of experience in finance, including at least 3–5 years in a managerial role</p><p>-Previous experience in a manufacturing/production environment with job order costing is highly preferred</p><p>-Strong knowledge of costing, inventory management, and ERP systems (Odoo is a plus)</p><p>-In-depth knowledge of UAE VAT and Corporate Tax regulations</p><p>-Strong analytical, leadership, and communication skills</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Calypso application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Calypso platform.</p></li><li><p>Work closely with Treasury Operations, Front Office, Middle Office, Back Office, Risk, Finance, Infrastructure, and vendor teams.</p></li><li><p>Monitor application health, batch jobs, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Calypso platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Functional Knowledge</strong></p><p>The ideal candidate should possess strong functional knowledge of Treasury and Capital Markets, including:</p><ul><li><p>Treasury Front, Middle, and Back Office operations.</p></li><li><p>Trade lifecycle management from trade capture through settlement.</p></li><li><p>Foreign Exchange (FX).</p></li><li><p>Money Market instruments.</p></li><li><p>Fixed Income products.</p></li><li><p>Bonds and Securities.</p></li><li><p>Interest Rate and Cross Currency Derivatives.</p></li><li><p>Repo and Securities Financing.</p></li><li><p>Cash Management and Liquidity Management.</p></li><li><p>Risk Management concepts.</p></li><li><p>Market data and static data management.</p></li><li><p>Trade confirmations, settlements, accounting, and reconciliations.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Technical Skills</strong></p><ul><li><p>Strong expertise in the Calypso product architecture and technical components.</p></li><li><p>In-depth knowledge of Calypso modules, including trade processing, workflows, scheduled tasks, static data, market data, and reporting.</p></li><li><p>Good understanding of Calypso customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred Experience</strong></p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Calypso implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Exposure to DevOps, CI/CD, and cloud technologies is an added advantage.</p></li><li><p>Calypso certification or relevant banking technology certifications are desirable.</p></li></ul><p><strong>&nbsp;</strong></p><p></p></section>

<p>Administrative Support:</p><ul><li><p>Provide day-to-day administrative support to the Leasing team.</p></li><li><p>Maintain organized and accurate records of lease agreements, amendments, renewals, notices, and related documents.</p></li><li><p>Prepare leasing documents and ensure completeness prior to approval and execution.</p></li><li><p>Update and maintain leasing databases, filing systems, and electronic records.</p></li><li><p>Track lease expiry dates and assist in preparing renewal documentation.</p></li><li><p>Ensure leasing files are complete and properly archived.</p></li></ul><p>Contract Administration:</p><ul><li><p>Assist in preparing lease agreements, addendums, renewal contracts, and termination documents.</p></li><li><p>Verify supporting documents before contract processing.</p></li><li><p>Coordinate contract approvals with relevant internal departments.</p></li><li><p>Monitor the status of leasing documentation until completion.</p></li><li><p>Maintain accurate records of executed contracts.</p></li></ul><p>Coordination:</p><ul><li><p>Coordinate with Leasing, Finance, Legal, Property Management, Facilities Management, and Government Relations to facilitate leasing processes.</p></li><li><p>Follow up on tenant documentation, approvals, security deposits, and payment confirmations.</p></li><li><p>Support tenant onboarding by coordinating required documentation with relevant departments.</p></li><li><p>Communicate with internal teams to ensure timely completion of administrative tasks.</p></li></ul><p>Government & Compliance Support:</p><ul><li><p>Assist in coordinating contract registrations, attestations, and renewals with Government Relations.</p></li><li><p>Ensure required leasing documents are submitted for registration in accordance with applicable regulations.</p></li><li><p>Maintain records of registration and attestation status.</p></li><li><p>Ensure leasing documentation complies with company policies and regulatory requirements.</p></li></ul><p>Reporting & Record Management:</p><ul><li><p>Prepare routine leasing administration reports.</p></li><li><p>Maintain records of lease expiries, renewals, vacancies, and contract status.</p></li><li><p>Update tracking spreadsheets and dashboards as required.</p></li><li><p>Assist in compiling data for management reports and internal audits.</p></li><li><p>Ensure accuracy and confidentiality of leasing records.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Real Estate, Finance, or a related field.</p></li><li><p>3–5 years of experience in leasing administration, property management, or a similar role.</p></li><li><p>Good understanding of leasing documentation and administrative procedures.</p></li><li><p>Familiarity with UAE leasing processes.</p></li><li><p>Proficiency in Microsoft Office and document management systems.</p></li><li><p>Experience with ERP or CRM systems is an advantage.</p></li><li><p>Strong organizational, communication, and time-management skills.</p></li><li><p>High attention to detail and ability to manage multiple tasks simultaneously.</p></li></ul>

<ul><li><p>Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize workshop productivity and efficiency.</p></li><li><p>Monitor workshop operations to ensure repairs and servicing are completed to the highest quality standards and within agreed timelines.</p></li><li><p>Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control processes.</p></li><li><p>Support Service Advisors in delivering an exceptional customer experience through accurate repair information and on-time vehicle delivery.</p></li><li><p>Monitor job card progress, workshop loading, technician productivity, and efficiency.</p></li><li><p>Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements.</p></li><li><p>Coach, mentor, and develop technicians to improve technical capability and performance.</p></li><li><p>Promote and maintain HSSE standards and ensure a safe working environment with a zero-incident mindset.</p></li><li><p>Collaborate with Parts, Service Reception, Warranty, and Management teams to ensure smooth workshop operations.</p></li><li><p>Analyze workshop performance and implement process improvements to enhance operational efficiency and customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong workshop leadership and people management capabilities.</p></li><li><p>Excellent workshop planning and workload allocation skills.</p></li><li><p>Strong understanding of automotive repair processes and workshop operations.</p></li><li><p>Ability to monitor and improve productivity, efficiency, and quality KPIs.</p></li><li><p>Strong problem-solving and decision-making skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to coach, mentor, and motivate technical teams.</p></li><li><p>Knowledge of DMS systems such as SAP or equivalent platforms.</p></li><li><p>Strong focus on safety, quality, and customer satisfaction.</p></li><li><p>Ability to work effectively under pressure in a fast-paced aftersales environment.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Technical Certification, Diploma, ITI, ATA, IMI, or equivalent Automotive qualification.</p></li><li><p>EV Certification (IMI EV Level 2 or higher preferred).</p></li><li><p>Minimum 5–7 years of automotive workshop experience.</p></li><li><p>Minimum 2 years of supervisory or team leadership experience within a dealership or automotive workshop environment.</p></li><li><p>Strong knowledge of workshop operations, vehicle repair processes, and technician management.</p></li><li><p>Experience using SAP, DMS, or equivalent workshop management systems.</p></li><li><p>Strong understanding of workshop KPIs including productivity, efficiency, utilization, and First Time Fix Rate.</p></li><li><p>Valid UAE Driving Licence.</p></li><li><p>Excellent communication, leadership, and conflict resolution skills.</p></li><li><p>Fluency in English; Arabic, Hindi, or Urdu would be advantageous.</p></li><li><p>Commitment to HSSE standards and continuous improvement.</p></li></ul>