وظائف مساعد صيدلى في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p>Review / process ADNOC Directorates’ End User planned Consultancy and Insurance Contract Requests for the forthcoming year, initiate obtaining expression of interest / prequalification from companies for future tenders, develop End User Contract Requests into Requests for Tenders (RFT), obtains management approval of Bidder List, act as a focal point between End User and Bidders during the Tender Process, control the Tender Process from bid issue, handling bid clarifications, through to the bid submittal and technical &amp; unpriced commercial evaluation phase, perform commercial evaluation, including determining negotiation strategy as applicable, prepares award recommendation for management approval, prepares contract award and related contract document for signature, assists End User with kick-off meeting with appointed Contractor.<br>Provide support and advice to End Users on evaluation criteria or evaluation methodology, plus various contractual and commercial arrangements, together with evaluating claims / requests for contract variations and maintains follow-up until close-out of the contract file.</p><br><br><br>Job Specific Accountabilities <br><p><strong>Services Tender Process and Contract Award</strong><br>•&nbsp;&nbsp; &nbsp;Review/ process ADNOC Directorate’s Business Unit (End User) draft planned Procurement requirements for the forthcoming year, to determine / identify specific aspects to be addressed by End User when submitting a future Contract Request.<br>•&nbsp;&nbsp; &nbsp;Attend and provide input to a joint meeting between Contracts Division personnel and End User, to review End User’s draft planned Procurement requirements, guiding End User as to future aspects to consider and address when submitting Contract Requests.<br>•&nbsp;&nbsp; &nbsp;Formally submit a checklist of general and specific items that End User needs to address when submitting individual Contract Requests for Service or Work requirements, plus reconfirming whether an expression of interest or a prequalification exercise is to be initiated, so as to establish market interest in the future Tender. &nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare a memorandum for review (as applicable), informing Category Management Team of potential Group Procurement / Category Management items identified within the draft planned Procurement requirements received from End Users.<br>•&nbsp;&nbsp; &nbsp;Formally in writing, obtains a list of potential Bidders from ADNOC Commercial Directory, together with checking that End User proposed Bidders are also registered with ADNOC Commercial Directory and in a suitable work activity aligned with the scope of the future Bid. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare a write-up to the Contracts Division Vice President (CDVP), describing and justifying that the work activity of the proposed Long List of potential Companies for an EOI / Prequalification Exercise is aligned to the scope of the future Bid.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare a standard correspondence template invitation letter (prepared within the SAP Ariba system) for an Expression of Interest (EOI) or Prequalification Exercise, with the invitation letter reviewed by CDM and issued by the Contracts Division Vice President (CDVP). &nbsp;&nbsp;<br>•&nbsp;&nbsp; &nbsp;Participate / review (as applicable) any EOI / Prequalification queries received from invited companies and as necessary, co-ordinate with End User to obtain a written answer to queries raised. Depending on answer(s) received, determine whether answer is to be provided only to the company raising queries, or to all companies invited as an update to earlier scope information.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive, participate/review and compile EOI / Prequalification response from invited companies, prepare a standard correspondence memorandum for forwarding received information and documents to End User for review or evaluation.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Review End User response to EOI / Prequalification exercise, due diligence check that response aligns with information / documents received, with no anomalies – arithmetically check any prequalification evaluation scoring.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive End User Contract Request (CR) through SAP Ariba (as allocated by CDM), reviews content of CR against previously established checklist of items informed to End User as to information / documents to be submitted with CR and determine whether:- 1) the CR is accepted as being complete for Tender purposes, or 2) CR is to be rejected due to being incomplete (formally confirm to CDM / CDVP to reject in SAP Ariba).<br>•&nbsp;&nbsp; &nbsp;Prepare write-up listing CR missing information and documents to be submitted by End User; CDM to review and issue when rejecting submitted CR.&nbsp;</p><br><br><br>Job Specific Accountabilities2 <br><p>•&nbsp;&nbsp; &nbsp;Receive End User updated Contract Request (CR) through SAP Ariba (as allocated by CDM) and as earlier, review content of updated CR against previously established checklist of items informed to End User, so as to confirm to CDM / CDVP that CR can be accepted as complete for Tender purposes.<br>•&nbsp;&nbsp; &nbsp;Prepare Contract Development Plan for the Tender and Award of Services / Works upon receipt of complete &amp; acceptable CR, in co-ordination with CDM and in agreement with End User.<br>•&nbsp;&nbsp; &nbsp;Prepare Recommendation for Bidders List and Tender Strategy for approval by Management / Tender Board as per the Delegation of Authority.<br>•&nbsp;&nbsp; &nbsp;Determine in co-ordination with CDM the applicable Request for Tender (RFT) document to be selected from the General Procurement Initiative (GPI) suite of standard template RFTs and thereafter, using a Contracts Division checklist commence preparing and compiling the RFT from the CR documents for subsequent review by CDM and amendment as necessary. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Upon receipt of approval of the Bidders List and Tender Strategy, prepares standard correspondence Bid invitation within SAP Ariba system, for review / endorsement by CDM, followed by review and issue by CDVP, with Bid document attached. Ensures Bidders formally confirm receipt of Bid document.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Review and endorse standard memorandum (to be review and issued by CDM) for forwarding RFT document to End User for review and reference during the Bid Period.<br>•&nbsp;&nbsp; &nbsp;Following issue of the RFT and prior to the Bid submittal date, to co-ordinate, handle, arrange, prepare and formally in writing record for transparency and audit purposes the following activities: &nbsp;</p><br><p>a)&nbsp;&nbsp; &nbsp;Receive Bidders’ request for Letter of Assistance (as applicable), review and endorse standard memorandum to Human Capital &amp; Administration (HC&amp;A) requesting Letters, receive Letters from HC&amp;A and review and endorse standard letter informing Bidders to collect and process security passes for the forthcoming site visit.</p><br><p>b)&nbsp;&nbsp; &nbsp;Follow Contracts Division checklist to co-ordinate and arrange with End User a Bid Clarification Meeting and Site Visit, together with inform Bidders of the arrangements and procedures to follow. Attends Bid Clarification Meeting and Site Visit.&nbsp;</p><br><p>c)&nbsp;&nbsp; &nbsp;Receive Bidder queries through the SAP Ariba system, segregate as to who provides an answer (i.e. End User, Procurement, Legal, Finance, etc.) and obtain formal written answers to queries raised. Depending on answer(s) received, determine whether answer is to be provided only to company raising the query, or more likely, to be issued to all Bidders as a Bid Bulletin through SAP Ariba so as to update the RFT as required, including obtaining Bidder confirmation of receipt. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive and open Technical and Unpriced Commercial Bids in SAP Ariba. &nbsp;</p><br><p>•&nbsp;&nbsp; &nbsp;Co-ordinate, handle, arrange, prepare and formally in writing record during the End User Technical Team Evaluation of Bids and prior to the Commercial Bid Evaluation, for transparency and audit purposes the following activities:&nbsp;<br>a)&nbsp;&nbsp; &nbsp;Receive, co-ordinate and consolidate End User requested Bid clarifications / queries, prepare individual Bid Clarification standard correspondence to each Bidder, including receiving and processing Bidders’ response to End User, or other Business Units. &nbsp;</p><br><br><br>Job Specific Accountabilities3 <br><p>b)&nbsp;&nbsp; &nbsp;If applicable, receive and co-ordinate End User request for a Bid Clarification Meeting or visit to Bidder’s Facility, including formally documenting Meeting / Site Visit arrangements, together with receiving and forwarding to End User any additional Bidder information submitted. All associated correspondence to Bidders or End User.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive Technical Evaluation Report issued by End User Unit Manager, review Report and carry-out “Due diligence checks” as per Contracts Division Checklist, if corrections, shortfalls or anomalies are found, prepares standard correspondence memorandum to End User highlighting said matters, in order for End User to correct / revise the Technical Evaluation Report. &nbsp;&nbsp;<br>•&nbsp;&nbsp; &nbsp;Arrange Commercial Bid Meetings with Bidders, review standard correspondence letters formally confirming meeting time, date, location, procedures, etc.<br>•&nbsp;&nbsp; &nbsp;Prepare Recommendation for Award of Services / Works for approval by Management / Tender Board as per the Delegation of Authority.<br>•&nbsp;&nbsp; &nbsp;Prepare Letter of Award (LOA) as per standard correspondence template registers Contract in SAP to obtain Contract Number, upon receipt of Award approval, forward LOAs for ADNOC delegated signature and then arranges for Contractor’s collection and confirmation of receipt.<br>•&nbsp;&nbsp; &nbsp;Upon return of 1No. fully signed Letter of Award (LOA) from Contractor, review and check that LOA is correctly executed, review and endorse standard correspondence memorandum distributing LOA to End User and Finance; CDM to review and issue memorandum. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare Contract Document (in co-ordination with End User as necessary) through consolidating Tender Bulletins, Bidder’s Technical Bid submittal and Bidder’s replies to Tender Clarifications into the original RFT document, using Contracts Division Checklist guidelines, for review and checking by CDM.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Review End User Unit Manager’s concurrence (or comments) and update Contract, if comments are technically correct and / or contractually acceptable. Arrange for 2No. original Contracts to be printed, then page checks and initials each page of both Contracts. Review / endorse standard correspondence letter issuing Contracts to Contractor for signature; CDM to review and issue letter if award has previously been confirmed by a Letter of Award, otherwise letter issuing Contracts will need to be signed by ADNOC’s delegated signatory.<br>•&nbsp;&nbsp; &nbsp;Review Contractor’s 2No. signed original Contract documents against Contracts Division checklist to ensure Contracts have been correctly executed by Contractor. Arrange for internal circulation for ADNOC signature as per Delegation of Authority and thereafter: &nbsp;&nbsp;<br>a)&nbsp;&nbsp; &nbsp;Review / endorse standard letter issuing 1No. fully signed Contract to Contractor; CDM to review and issue letter. Obtain contractor confirmation of receipt of Contract.<br>b)&nbsp;&nbsp; &nbsp;Review / endorse standard regret letter informing unsuccessful Bidders of the close of the Bid process.<br>•&nbsp;&nbsp; &nbsp;Prepare and follow Contracts Division Checklist of items to be raised / addressed with End User’s Contracts Administrator prior to the Kick-off meeting with the appointed Contractor, together with those items to be raised / addressed to the appointed Contractor by the Contracts Administrator during the Kick-off Meeting. CDM &amp; CDVP to be kept informed of Contracts Administrator’s arranged Kick-off meeting, should there be a need to attend.&nbsp; &nbsp;</p><br><br><br>Minimum Qualification <br><p>Bachelor’s Degree in Engineering discipline (preferably Civil, Mechanical or Electrical Engineering or Quantity Surveying) or equivalent.</p><br><br><br>Minimum Experience, Knowledge &amp; Skills <br><p>•&nbsp;&nbsp; &nbsp;6 years of professional experience in contract development, preferably in an oil / gas or petrochemical environment.<br>•&nbsp;&nbsp; &nbsp;Sound knowledge of commercial practices, legal aspects and negotiation skills.<br>•&nbsp;&nbsp; &nbsp;Computer literate and able to use or quickly adapt to specialized software utilized by ADNOC.<br>•&nbsp;&nbsp; &nbsp;Fluent in English. Fluency in Arabic is an advantage.<br>•&nbsp;&nbsp; &nbsp;Knowledge of contract law and commercial practice.<br>•&nbsp;&nbsp; &nbsp;Drafting terms and conditions of contract.<br>•&nbsp;&nbsp; &nbsp;Knowledge of key areas, such as indemnities, insurances, guarantees, warranties, liquidated damages, etc.<br>•&nbsp;&nbsp; &nbsp;Excellent communication skills, both verbally and written.<br>•&nbsp;&nbsp; &nbsp;Ability to lead issues and proactively obtain resolution to problems.<br>•&nbsp;&nbsp; &nbsp;Ability to work on own initiative, without close supervision.<br>•&nbsp;&nbsp; &nbsp;Good negotiation skills.<br>•&nbsp;&nbsp; &nbsp;Able to handle multiple contract interactions (multi-tasking), manage a high workload, work in a demanding environment and demonstrate commitment.&nbsp;<br>•&nbsp;&nbsp; &nbsp;End User focused, responsive with positive outlook.<br>•&nbsp;&nbsp; &nbsp;Decisive and confident.<br>•&nbsp;&nbsp; &nbsp;Experience of working in a commercial / projects / business role and interfacing and liaising directly with Contractors, Consultants, etc.<br>•&nbsp;&nbsp; &nbsp;Extensive experience and expertise in tender development, preparation and evaluation.<br>•&nbsp;&nbsp; &nbsp;Thorough knowledge and understanding of Oil and Gas Industry’s Operations.<br>•&nbsp;&nbsp; &nbsp;Demonstrated experience in Contract Management.<br>•&nbsp;&nbsp; &nbsp;Good organizational and project management skills.<br>•&nbsp;&nbsp; &nbsp;High level problem solving skills to resolve complex and sensitive issues.<br>•&nbsp;&nbsp; &nbsp;Proficiency in the use of a range of office software.<br>•&nbsp;&nbsp; &nbsp;Interfacing with the Legal, Finance and Insurance Team.<br>•&nbsp;&nbsp; &nbsp;Safety Awareness&nbsp;<br>-&nbsp;&nbsp; &nbsp;Take responsibility for supporting and developing the Health and Safety programme for the Department.<br>-&nbsp;&nbsp; &nbsp;Set an example for all employees and demonstrating commitment to the Company’s Health and Safety Policies and Safety Promotions.<br>-&nbsp;&nbsp; &nbsp;Inform and train employees in the Department so they can participate in the development and maintenance of safe and healthy working conditions and systems, plus at all times to encourage workers to work safely and without risk to health.<br>-&nbsp;&nbsp; &nbsp;Identify, control and report hazards or incidents.</p><br><br><br>Professional Certifications <br><p>Professional qualifications, such as MRICS (Full Member of Royal Institute of Chartered Surveyors), etc. Additional qualification in Business Administration / Legal will be preferred).</p><br><br><br><br><br> </div>

Location<br><br>Chicago, IL; Austin, TX; New York, NY; Royal Oak, MI; San Francisco, CA<br><br>Employment Type<br><br>Full time<br><br>Department<br><br>Innovation<br><br>Compensation<br><br>$180K – $225K<br><br>Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.<br><br>Overview Application<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>About The Role<br><br>As the Product Manager in Payments, you will own the strategy and execution for Spot On’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants.<br><br>While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces.<br><br>We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization rates, latency, and resiliency), merchant satisfaction, funding accuracy, and the ability to unlock new payment capabilities that help merchants grow revenue and reduce operational friction.<br><br>Responsibilities:<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>Benefits: <br><br>At Spot On, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K