وظائف مشرف أمن - ابو ظبي الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>JOB OBJECTIVE&nbsp;</strong></span></p><br> <p><span>The main purpose of this position is to develop, coordinate and deliver training and refresher training to Facilities and Cleaning department. Oversee the delivery of the training programs for the Facilities team including housekeeping staff of Dubai Metro.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><span><strong>STRATEGIC&nbsp;</strong></span></span></p><br> <ul> <li><span>Identify current and future training needs for Facilities Department staff in line with operational and competency requirements.</span></li> <li><span>Develop the competency matrix for all job roles within the Facilities Department</span></li> <li><span>Design and implement the initial training and refresher training framework for Senior Soft Services Supervisors, Soft Services Supervisors, Housekeeping Staff, Office Assistants Assistant Accommodation Managers and other outsourced staff.</span></li> <li><span>Draft, review, and continuously improve training and refresher training materials based on operational trends, audit findings, performance gaps, and assessment in line with the Competency Management Procedure.</span></li> <li><span>Support the development of training practices to align with business growth and operational excellence objectives.</span> <ul> <li><span>Effectively coordinating with the Learning and Development Department to ensure training programmes and materials align with operational needs and competency requirements.&nbsp;</span></li> </ul> </li> </ul> <p><span><strong>FINANCIAL</strong></span></p><br> <ul> <li><span>Plan and coordinate training activities efficiently to avoid impact on daily operations and optimize resource utilization.</span></li> <li><span>Coordinate with Learning &amp; Development Department to nominate in-house staff for new training program with no impact on daily operation.</span></li> <li><span>Coordinate with suppliers and manpower service providers to ensure cost‑effective training delivery.</span></li> <li><span>Support value for money training solutions while maintaining compliance with competency and certification requirements.</span></li> </ul> <p><span><strong>&nbsp;S</strong><strong>takeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Closely coordinate with the Learning &amp; Development Department for induction programs, safety procedures, supervisory training, and new training initiatives.</span></li> <li><span>Liaise with manpower service providers to review and verify submitted training calendars.</span></li> <li><span>Coordinate with chemical suppliers, large equipment suppliers, and other service providers to confirm training schedules and delivery.</span></li> <li><span>Arrange, lead, and manage meetings with trainers from manpower service providers and suppliers.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Prepare training materials, deliver training, and conduct assessments in line with the Competency Management Procedure.</span></li> <li><span>Deliver training to in‑house and outsourced staff, including new joiners, as per the approved training plan. And provide detailed feedback on learner progress and achievement in accordance with operational requirements to Head of Facilities</span></li> <li><span>Deliver refresher training to Soft Services Supervisors as per the frequency stated in the Refresher training plan with no impact on daily operation.</span></li> <li><span>Coordinate with chemical and large equipment suppliers to ensure that refresher training is delivered to Soft Services Supervisor and Housekeeping Staff as per the frequency stipulated in the annual plan</span></li> <li><span>Prepare and manage the training calendar for Soft Services Supervisors in coordination with internal departments and external suppliers.</span></li> <li><span>Monitor and evaluate training delivery by manpower service providers to ensure effectiveness and compliance for initial and refresher training</span></li> <li><span>Plan and coordinate large equipment training for Machine Operators/Team Leaders and manage ongoing competency requirements.</span></li> <li><span>Ensure deep cleaning staff and supervisors are competent to operate Aerial Work Platforms and maintain valid certification as per the regulatory authorities and schedule annual refresher training.</span></li> <li><span>Verify assessment and refresher training records and submit detailed reports to the Senior Soft Services Manager.</span></li> <li><span>Inspect Dubai Metro locations to assess staff competence and identify training needs and submit findings to the Head of Facilities.</span></li> <li><span>Analyse training needs for housekeeping staff and develop on‑the‑job training programs.</span></li> <li><span>Maintain and manage training databases, ensuring all records are properly filed and documentation is complete for audit purposes and future reference</span></li> <li><span>Prepare and provide all required training documentation to manpower service providers and suppliers and ensure accurate and up-to-date training records are consistently maintained</span></li> <li><span>Provide dashboard to Head of Facilities which will show the planned training program against actual on a monthly basis.</span></li> <li><span>Ensure that required training documentation is uploaded on Q-Pulse in a timely manner.</span></li> <li><span>Carry out additional duties as required to support the Facilities and Cleaning Department.</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ol> <li><span>Dubai Metro Stations, Car Parks, Depots and Trains</span></li> <li><span>Manpower Service Provider training areas</span></li> <li><span>Staff are expected to demonstrate flexibility by working across three shift patterns and responding during emergencies, in line with operational requirements</span></li> </ol> <p><span><strong>KEY COMPETENCIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;Technical </strong><strong>Competencies</strong></span></p><br> <ol> <li>Facilities Management knowledge within the hospitality or transport sector</li> <li>Understanding of high-level cleaning, waste management, pest control and soft services</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Creating and delivering training programmes and relevant materials and for Facilities staff</li> <li>Conducting inspections and identifying training gaps</li> <li>Ability to handle large cleaning equipment</li> <li>Risk assessment skills</li> <li>Proficiency in MS Office applications</li> <li>Fluency in spoken and written English</li> <li>Knowledge and expertise in training and instructional methods</li> <li>Ability to utilize presentation tools, computer systems, and software applications</li> <li>Strong planning, presentation, time management, and project management skills</li> </ol> <p><span><strong>Behavioural Competencies</strong></span></p><br> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>Ideally a degree holder or diploma in Facilities Management, Hospitality</span></p><br> <p><span>Certified Trainer certification&nbsp;</span></p><br> <p>&nbsp;<span>NEBOSH/ISOH certification&nbsp;</span></p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>&nbsp;A minimum of 3 to 5 years’ experience in&nbsp; training within FM and Housekeeping sector.</span></p><br> <br> <p><span><strong>Skills / Training</strong></span></p><br> <p><span>Working knowledge of housekeeping processes and associated activities</span></p><br> <p><span>Ability to deliver training and documentation in clear spoken and written English.</span></p><br> <p><span><span>Knowledge of HSE compliance requitements</span>&nbsp;</span></p><br> <p><span>Project management certification&nbsp;</span></p><br> <br> </div>

Your Job We are looking for you to become our Electrical Maintenance Supervisor to join our Operations team in Guardian Ras Al Khaimah. The Maintenance Supervisor will assist in leading the maintenance team. The ideal candidate will be a self-driven individual with a passion for excellence in safety, manufacturing, and customer focus. You will drive safety excellence through promoting employee involvement, ownership, and accountability. You will also work to proactively identify hazards and implement appropriate mitigating strategies based on the risks involved while monitoring the Maintenance shift activities- corrective, preventive maintenance, condition monitoring, continual improvements, quality of work and providing guidance to the team. This role will provide critical input for the management team and influence others, positively impacting the organization.<br>What You Will DoEstablish leadership for the team of 5 or 6 technicians and drive our Principled based Management culture. Support the production processes to align and optimize the manufacturing enterprise in delivering value to the business. Prepare work procedures, Job hazard analysis, Permit preparations, conducting Rap sessions, running meetings with all the team members and multiple departments which are impacted. To assist in the smooth running of plant equipment in shifts by attending the breakdowns, ensuring routine and preventive maintenance carried out at regular intervals, CPSS, Emergency Asset Maintenance. Collaboration with Production teams while planning maintenance activities Maintaining the EH&S standards by following effective Energy controls, JHA, Risk assessments, meeting with all the stakeholders. Undertake effective planning and prioritization of works in the shifts in execution, Handover and Takeover. Continuously assess the Talent gaps in the team, performance reviews and motivating the employees. Monitor the quality of craft work and provide direction, Coaching, mentoring to crew members to maximize efficiency. Review the Work instructions & PMs on regular intervals to improve the efficiency’s and cover the gaps. <br>Who You Are (Basic Qualifications) Bachelor’s degree in Electrical, Electronics or Instrumentation Engineering. Significant experience in medium and large manufacturing background (continuous process industries). Willing and able to work rotating shifts in a 24/7 operating plant. Knowledge of reliability and implementing precision maintenance techniques to improve equipment reliability by doing PMs, CPSS, Asset care strategy. Working knowledge and experience with MS Word and Excel, and other PC-based production and maintenance reporting applications. Experience routinely utilizing Root Cause Analysis (RCA) or other similar problem-solving tools. Working knowledge of EAM, SAP where Material management applications are used to search and allocate material consumptions and inventory management systems Working knowledge of Work permits such as hot work permits, confined space, working at height where issuing and closing the Permits Proven ability to manage contractors: onboarding, scope definition, performance assessment, and ensuring compliance with the required standards. Strong collaborator who partners with Process, Area engineers and Safety Engineers to drive and execute Reliability maintenance works such as Breakdowns, PMs, Projects, Contractor works. Analyze Data of Equipment failures, Repeated issues, MTBF, make action points and able to complete with target dates. Experience of practical hands-on troubleshooting of conveyors, instruments, batching weighment scales, mixing equipment, Furnace Melters, Glass handling equipment, measuring equipment, leading a team of technicians, continuous operating Process/plants, Stackers, Electric forklifts, Utility Pumps, cooling towers operations, Coating equipment, High vacuum applications equipment.<br>What Will Put You Ahead Certifications or hands-on expertise in PLC systems. Working knowledge of HMI’s, SCADA (GE i Fix), Profibus & other Industrial communication systems Working knowledge on VFD’s, Induction motors, Servo motors, Control circuits, process instruments & calibrations. Familiarity with 33KV switch gears, LV switch gears. Knowledge of Diesel generators, weighing scales, Air compressors, Utility Water pumps, Vacuum pumps, Stackers<br><br>Who We Are As a Koch company, Guardian Glass is one of the world’s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You’ll find our glass in homes, offices and cars and in some of the world’s most iconic projects. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Relations Supervisor</span></span></span>&nbsp;<br><span><span>(<span>20347</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>The Guest Relations Supervisor oversees the daily operations of the guest relations team, ensuring exceptional service delivery and memorable guest experiences that reflect the hotel’s unique brand standards. This role is responsible for supervising staff, managing VIP arrivals, addressing guest concerns, and maintaining smooth coordination with all front-of-house departments. It plays a key part in enhancing guest satisfaction, supporting team performance, and contributing to the hotel’s reputation for personalized and high-quality service. The position reports to the Guest Relations Manager and may be involved in special projects, service improvement initiatives, and brand-driven guest experience programs.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all hotel rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the AGRM/ FOM. </span></li> <li><span>Attend to duty timely and wearing the correct uniform, name badge and well groomed.</span></li> <li><span>Conduct daily briefings and ensure attendance of all teams and information&nbsp;&nbsp; and communicate anticipated business demands to the respective team members. </span></li> <li><span>Be fully trained in using the Hotel Opera Cloud system and can assist the guest relations desk when required to do so.</span></li> <li><span>Maintains maximum presence in the main lobby to ensure all the guests arriving at the lobby are greeted &amp; provided with a warm welcome experience.</span></li> <li><span>Ensures a very high level of customer service is constantly maintained for Reception, Lobby area.</span></li> <li><span>Seeks verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner.</span></li> <li><span>Coordinate guests’ special needs, requests and&nbsp;preferences with the departments concerned.</span></li> <li><span>Monitor’s and drives the positive guest reviews on the social media, Trip Advisor &amp; OTA partner’s websites.</span></li> <li><span>Serves as a point of contact for long-stay Guests of 7 days or longer – ensuring they feel comfortable and can ask advice or information from Guest Relations</span></li> <li><span>Manages records and resolves Guest or customer complaints promptly.</span></li> <li><span>Demonstrates a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</span></li> <li><span>Shows creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods to enhance the overall image and warmth of this area for the Guest</span></li> <li><span>Maintains staffing levels to meet business demands.</span></li> <li><span>Maintains accurate administrative records of all documents.</span></li> <li><span>Arranges and co-ordinates daily departmental briefings and chairs the departmental monthly meetings.</span></li> <li><span>Coordinates daily activities with hotel management team daily. </span></li> <li><span>Holds monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Hotel Management graduate or Minimum High School Graduate</span></li> <li><span>1.5 years in similar position in a five-star hotel.</span></li> <li><span>Excellent telephone skills</span></li> <li><span>Performs tasks accurately and efficiently</span></li> <li><span>Demonstrates energy and enthusiasm at work</span></li> <li><span>Courteous and helpful to colleagues and customers</span></li> <li><span>Demonstrates dedication and commitment to their role.</span></li> <li><span>Proactively assists customers</span></li> <li><span>Takes responsibility for identifying and meeting guest needs </span></li> <li><span>Takes ownership and follows through customer requests</span></li> <li><span>Ability to attend emergencies in a level-headed manner </span></li> <li><span>The ability to multitask </span></li> <li><span>Professionalism</span></li> <li><span>Attention to Detail &amp; Quality</span></li> <li><span>Problem Solving and Decision Making</span></li> <li><span>Interpersonal Skills</span></li> <li><span>Customer service oriented</span></li> <li><span>Effective communication skills</span></li> <li><span>Language Skills: Excellent spoken and written English, with proficiency in additional languages considered an advantage.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

Security Solutions Specialist<br>I. Job Summary The Security Solutions Specialist is responsible for investigating and responding to security incidents, conducting threat hunting and forensic analysis, and supporting the integration, configuration, and optimization of cybersecurity solutions within customer environments. The role combines SOC operations with security solutions integration, acting as a technical interface between the SOC and specialized security functions.<br>II. Duties & Responsibilities1. Incident Investigation & Response Investigate and analyze security incidents escalated by Tier 1 SOC Team Leaders. Analyze logs, network traffic, endpoint data, and security alerts to determine impact and root cause. Lead containment, eradication, and recovery activities for confirmed incidents. Prepare incident reports and escalate complex incidents to Tier 3 when required.2. Threat Hunting & Forensics Conduct proactive threat hunting to identify advanced and emerging threats. Perform digital forensic analysis to understand attack paths and collect relevant evidence. Develop and improve detection rules and security use cases.3. Security Solutions Integration Integrate, configure, and maintain security solutions within customer environments. Work with SIEM and SOAR platforms, including log onboarding, correlation rules, dashboards, alerts, playbooks, and automation workflows. Integrate security technologies using APIs, connectors, agents, and log-forwarding mechanisms. Configure and support Fortinet solutions, particularly Forti Gate, and ensure proper security event monitoring. Troubleshoot security integration, log collection, alerting, and automation issues.· Create and maintain implementation guides, runbooks, and architecture diagrams.· Develop HLD that define target architecture, data flows, security controls, and integration points across customer environments.· Produce LLD with device‑level configurations, policies, parsing/normalization rules, playbooks, and API mappings for accurate, repeatable deployments.<br>III. Position Expectations Strong understanding of cybersecurity, SOC operations, incident response, and network security. Hands-on knowledge of SIEM, SOAR, Forti Gate, and Fortinet security solutions. Understanding of security integrations, APIs, log management, event correlation, and automation. Strong analytical, troubleshooting, communication, and reporting skills. Ability to collaborate effectively with SOC, IT, security teams, and customers. Proactive approach to threat detection, security improvement, and continuous learning. Provide technical guidance to junior team members while contributing to SOC procedures, training, knowledge sharing, and continuously improving processes, detection capabilities, automation, and security integrations.<br>IV. Qualifications Bachelor’s degree in computer engineering or a related field.4 years of experience in SOC, cybersecurity, incident response, security engineering, or a related role. Hands-on experience with SIEM and SOAR platforms. Practical knowledge of Forti Gate and Fortinet security solutions. Knowledge of networking concepts, firewalls, VPNs, IDS/IPS, authentication, and security protocols. Experience with security integrations, APIs, log collection, and automation is highly preferred. Relevant certifications such as Fortinet NSE/FCP, Security+, CySA+, CEH, or equivalent are an advantage. Good English communication and technical documentation skills. Strong analytical, problem-solving, and troubleshooting abilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Drilling Rig Foreman to join the Unconventional Resources Drilling Department (URDD).<br> The successful candidate will be responsible for supervising and overseeing the daily operations of land drilling and workover rigs performing programmed activities on deep or critical wells, including wells ranging from approximately 18,000 to 23,000 feet .<br> The Drilling Rig Foreman will ensure that all drilling and workover activities are conducted safely, efficiently, and in accordance with company requirements, Saudi Aramco safety standards, applicable procedures, and contractual obligations.<br> Key Responsibilities Supervise and oversee daily drilling and workover rig operations.<br> Ensure all rig personnel, contractors, and service providers comply with Saudi Aramco safety standards and requirements.<br> Monitor and supervise all operations performed on the well site.<br> Ensure drilling and workover activities are carried out safely, efficiently, and in accordance with approved programs and procedures.<br> Serve as the primary liaison between the company and the drilling/workover contractor.<br> Administer and monitor contractor compliance with all contractual requirements.<br> Coordinate the delivery of well materials, equipment, and other required resources to ensure availability when needed.<br> Make recommendations regarding alternative methods, procedures, or equipment when unusual or challenging situations arise.<br> Work closely with Drilling and Workover Engineers to ensure that modern and approved drilling practices are followed.<br> Review and approve the contractor’s daily tour reports.<br> Ensure that the contractor’s rig and equipment are properly maintained to minimize downtime.<br> Ensure compliance with Saudi Aramco Blowout Prevention (BOP) standards, including equipment configuration, testing, and crew response.<br> Ensure that all rig personnel are properly trained and prepared to respond to well control and emergency situations.<br> Monitor contractor performance and ensure compliance with safety, operational, and contractual requirements.<br> Perform other duties and responsibilities as directed by the supervisor or superintendent.<br> Minimum 13 years of relevant experience in drilling and workover operations, including supervisory experience on a drilling or workover rig; or a Bachelor’s Degree in Engineering with a minimum of 7 years of relevant experience.<br> Proven experience in land drilling and workover operations, preferably involving deep or critical wells.<br> Strong experience in supervising drilling rig crews, contractors, and service providers.<br> Good knowledge of well control operations and Blowout Prevention (BOP) standards, including equipment configuration, testing, and crew response.<br> Strong understanding of Saudi Aramco safety standards, HSE requirements, and drilling/workover procedures.<br> Willingness to work in remote locations and mobile camps on a 28 days on / 28 days off rotational schedule, working 12 hours per day.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>CNS&nbsp;is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br> Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br> A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>The Senior Manager of Operations &amp; Delivery will be responsible for establishing and running the operational and delivery model for the new Cybersecurity, Digital Trust, Data Governance and AI organisation, based in Dubai, UAE. Reporting directly to the Head of Cyber Security, the role will act as the operational number two for the division, translating strategy into execution and ensuring that new services are designed, mobilised, delivered and scaled with strong governance, commercial discipline and consistent service quality. The role will have responsibility across professional services, managed security services, SOC/MDR, offensive security, cloud security, GRC, data governance and AI assurance. A core objective will be to build an operating model capable of supporting rapid growth while maintaining delivery quality, customer satisfaction, utilisation, margin and operational resilience. The role owns execution, operational delivery, managed services, service quality, resources, capacity, governance, customer service and PMO, while the Head of Cyber Security retains ownership of strategy, P&amp;L, commercial growth, executive customer relationships, new market development and technology direction.<br> &nbsp;</p><br><p><u><strong>DUTIES &amp; RESPONSIBILITIES</strong></u></p><br><p><strong>Operating Model &amp; Organizational Build</strong></p><br><p>· Design and implement the operating model for the new cybersecurity organization.</p><br><p>· Define roles, responsibilities, governance, escalation paths and decision authorities.</p><br><p>· Establish how the new division interfaces with CNS/Ghobash Sales, Pre-Sales, IT, Finance, HR, Procurement and existing managed-services teams.</p><br><p>· Establish standard operating procedures, service handover and customer onboarding processes.</p><br><p>· Translate strategic plans into executable operating plans.</p><br><p><strong>Service Delivery Leadership:</strong></p><br><p>· Take executive ownership of delivery performance across cybersecurity, data governance and AI engagements.</p><br><p>· Ensure projects and managed services are delivered against agreed scope, timelines, SLAs, quality and margin.</p><br><p>· Act as the senior escalation point for major delivery or customer issues.</p><br><p><strong>AI-SOC / MDR &amp; Managed Services:</strong></p><br><p>· Lead the operational establishment of the new SOC/MDR capability (IT/OT).</p><br><p>· Define the phased AI-SOC operating model, initially covering co-managed services and progressing toward 24×7 capability.</p><br><p>· Establish the SOC's incident management, escalation, shift and capacity model, together with customer onboarding and service-assurance processes.</p><br><p>· Define SLAs and KPIs for managed security services.</p><br><p>· Work with technical leads to embed automation, AI-assisted investigation and detection engineering.</p><br><p>· Ensure SOC growth is aligned with contracted customer demand and sustainable unit economics.</p><br><p><strong>Resource &amp; Capacity Management:</strong></p><br><p>· Develop the workforce plan for the division.</p><br><p>· Translate commercial pipeline into resource demand and recruitment priorities.</p><br><p>· Manage utilisation, capacity and resource allocation.</p><br><p>· Balance permanent staff, shared CNS capability, contractors, partners and acquired resources.</p><br><p>· Establish delivery pods aligned to capability and customer demand.</p><br><p><strong>Commercial &amp; Financial Management (working with the Head of Cyber Security):</strong></p><br><p>· Support development and management of the divisional P&amp;L.</p><br><p>· Establish cost models and delivery economics across services.</p><br><p>· Track key financial and delivery metrics against plan, including revenue, margin, utilisation and profitability.</p><br><p>· Ensure services sold by Sales and Pre-Sales can be delivered profitably.</p><br><p>· Identify opportunities to improve delivery leverage and margin.</p><br><p>· Support annual budget and investment planning.</p><br><p><strong>Customer Experience &amp; Service Management:</strong></p><br><p>· Establish customer-service management standards.</p><br><p>· Implement monthly and quarterly service reviews for strategic customers.</p><br><p>· Ensure customer issues are tracked through resolution.</p><br><p>· Establish executive reporting on service performance, risk and security posture.</p><br><p>· Build customer satisfaction and retention into delivery KPIs.</p><br><p>· Support renewal and expansion of managed-service customers.</p><br><p><strong>Quality, Risk &amp; Governance:</strong></p><br><p>· Establish a formal delivery quality framework.</p><br><p>· Introduce project and service assurance reviews.</p><br><p>· Maintain operational and delivery risk registers.</p><br><p>· Ensure adherence to contractual, regulatory and internal governance requirements.</p><br><p>· Establish corrective-action processes following delivery issues.</p><br><p>· Support required certifications and compliance programmes.</p><br><p><strong>Service Industrialisation:</strong></p><br><p>· Work with each practice lead to industrialise services — defined scope, delivery methodology, pricing and SLA/KPI framework — turning bespoke delivery into repeatable, reusable IP.</p><br><p><strong>Pre-Sales &amp; Bid Governance:</strong></p><br><p>· Support major bids and strategic proposals, validating resource, delivery and risk assumptions before contractual commitment.</p><br><p>· Participate in customer presentations where operational capability is important.</p><br><p>· Support development of Statements of Work and service descriptions, ensuring proposals have realistic mobilisation timelines.</p><br><p><strong>Leadership &amp; People Development:</strong></p><br><p>· Build a high-performance delivery culture.</p><br><p>· Mentor delivery managers and technical leads.</p><br><p>· Establish performance expectations and accountability.</p><br><p>· Support succession planning.</p><br><p>· Create structured career and capability-development plans.</p><br><p>· Drive collaboration across the different practice areas.</p><br><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's degree in Information Technology, Business, Engineering or a related field</li><li>Master's degree / MBA, or project and service-management certifications (e.g. PMP, PRINCE2, ITIL) is Desired</li></ul><p><strong>Experience</strong></p><br><ul><li>15+ years in technology, cybersecurity, managed services or enterprise service delivery,</li><li>including significant senior leadership experience and proven experience building or</li><li>transforming service organisations.</li><li>UAE/GCC experience; experience managing complex enterprise customer environments and large-scale, multi-vendor programmes; strong commercial and P&amp;L understanding is Desired</li></ul><br>Additional Information<br><p><strong>Skills &amp; Abilities</strong></p><br><ul><li>&nbsp;Strong operational leadership, delivery excellence and commercial judgement</li><li>&nbsp;Resource, capacity and organisational-design experience</li><li>&nbsp;Governance, risk management and problem resolution</li><li>Strong executive stakeholder and customer engagement</li><li>Working knowledge across AI-SOC/MDR, SIEM/XDR/SOAR, incident response, cloud security, offensive security, GRC, data governance and AI assurance</li><li>ITIL/service-management and programme/project-governance certifications</li></ul><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br> <b>Job Duties</b> <br>Under general supervision, coordinates and oversees cementing service line work at the well site handling the more complex, hazardous, and/or high profile jobs while providing quality service to the customer. Job role may include sales, job design, execution, and follow up activities. Cross trains and active participates in one or more product service lines. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Ensures customer satisfaction with work performed. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue center&amp;aposs viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, II. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and specific knowledge and understanding of other service functions.<br><br><b>Qualifications</b> <br><br><br><p><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><br> <p><b><u>Location</u></b></p><br> <p>MN4 Corniche Road, Mussafah,&nbsp;Abu Dhabi,&nbsp;Abu Dhabi,&nbsp;, United Arab Emirates</p><br> <p><b><u>Job Details</u></b></p><br> <p><b>Requisition Number:</b>&nbsp;210254&nbsp;&nbsp;<br> <b>Experience Level:&nbsp;</b>Experienced Hire&nbsp;<br> <b>Job Family:</b>&nbsp;Operations&nbsp;<br> <b>Product Service Line:&nbsp;</b>Cementing&nbsp;&nbsp;&nbsp;<br> <b>Full Time / Part Time:&nbsp;</b>Full Time</p><br> <p><b>Additional Locations for this position:&nbsp;</b></p><br> <p><u><b>Compensation Information</b></u><br> Compensation is competitive and commensurate with experience.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Managers.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p><p>1- Network Architect: Please note that this is an Architect-level position. Candidates must have hands-on experience in solution architecture, HLD/LLD preparation, enterprise network and security design, and technical leadership. Profiles focused primarily on network administration, operations, support, or implementation without architecture responsibilities will not be considered.</p><br><p>if you are network / security engineer only, dont apply in this position.</p><p><br></p><ul><li><p>Role Description: The Network Architect will be responsible for the overall design, planning, and implementation of the organization's network infrastructure, including LAN, WAN, WLAN, SD-WAN, and cloud connectivity (Azure). This role will ensure the network is scalable, secure, and meets the organization's current and future business needs.</p><br></li></ul><p>Key Responsibilities: Develop and maintain network architecture standards and best practices.</p><p>Design and implement complex network solutions, including SD-WAN, cloud integration, and unified communications.</p><p>Conduct network capacity planning and performance analysis.</p><p>Provide technical leadership and guidance to network engineering teams.</p><p>Evaluate and recommend new network technologies.</p><p>Design and implement network security strategies.</p><p>Experience: Minimum 10 years of experience in network architecture and design.</p><p><strong>Desired Candidate Profile</strong></p><p>must have a minimum of 10 years of relevant professional experience in network and security domains. </p>

About the Role The Cyber Threat Intelligence Analyst is responsible for collecting, analysing, anddisseminating cyber threat intelligence from multiple sources to support proactivedefence, improve situational awareness, and inform tactical and strategic securitydecisions. This role works closely with SOC, Incident Response, Vulnerability Management, and other cybersecurity teams to identify relevant threats, assess risk,and provide actionable intelligence. Key Responsibilities• Conduct cyber threat intelligence collection from internal and external sources,including open-source intelligence, threat feeds, technical telemetry, andindustry reporting.• Monitor the threat landscape for emerging threats, vulnerabilities, adversaryactivity, and attack campaigns relevant to the organisation.• Analyse threat actor tactics, techniques, and procedures using recognisedframeworks such as MITRE ATT&CK, Cyber Kill Chain, and the Diamond Model.• Produce intelligence outputs such as alerts, reports, threat profiles, briefings,and strategic assessments for technical and executive audiences.• Support security operations by enriching alerts, improving detections, andcontributing intelligence to SIEM, EDR, and other cybersecurity platforms.• Work with incident response and threat hunting teams to support investigationsand proactive threat discovery.• Maintain and improve threat intelligence processes, workflows, templates, andquality standards.• Contribute to the development and enhancement of threat intelligencecapabilities, platforms, and reporting mechanisms. Requirements• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology,or a related field.• Proven experience in cyber threat intelligence, threat research, SOC, incidentresponse, or a related cybersecurity function.• Strong understanding of cyber threats, malware, attacker behaviour, andcommon intrusion techniques.• Experience using threat intelligence platforms, SIEM tools, EDR/XDRtechnologies, and relevant intelligence sources.• Familiarity with structured intelligence analysis and intelligence lifecyclemethodologies.• Ability to write clear, concise, and actionable intelligence reports for differentstakeholder groups.• Strong analytical, problem-solving, and communication skills. Preferred Qualifications• Relevant industry certifications such as CISSP, GCTI, GCIA, GCFA, or similar.• Experience analysing advanced persistent threats, ransomware activity,cybercrime groups, or sector-specific threat trends.• Exposure to threat hunting, malware analysis, digital forensics, or vulnerabilityintelligence. Skills• Threat analysis and intelligence reporting.• OSINT research and intelligence collection.• Knowledge of MITRE ATT&CK and threat modelling frameworks.• Stakeholder communication and briefing preparation.• Collaboration with SOC and incident response teams.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role</strong></p><br><p>This is an exciting opportunity for an experienced Construction Manager with a proven track record in overseeing and coordinating all on-site activities, ensuring projects are completed on time, within budget, and according to quality and safety standards for a high-profile client.</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;<br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Housekeeping Supervisor</span></span>&nbsp;</span><br><span><span>(<span>18253</span></span>)</span></p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><u>Job Summary</u></span></p><br> <p><span>To supervise, direct, assist and assure the completion of housekeeping tasks assigned to attendants in guest rooms and corridors as per resort standards.</span></p><br> <p><span><u>Key Duties and Responsibilities</u></span></p><br> <ul> <li> <ul> <li><span>To report for duty punctually always wearing the correct uniform and name tag.</span></li> <li><span>To ensure proper grooming always as per company policy.</span></li> <li><span>To attend daily briefing in selected areas conducted by direct leader.&nbsp; </span></li> <li><span>To champion the company values and objectives such as JDP, MS and Emp. Survey</span></li> <li><span>Supervise and coordinate all team members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</span></li> <li><span>Supervise and inspect guest rooms and corridors. </span></li> <li><span>Supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards.</span></li> <li><span>Supervise and reports to the HK Manager regarding the upkeep of furnishings, facilities, and equipment.</span></li> <li><span>Carries out good communication with team members ensuring performance is effectively managed.</span></li> <li><span>Attends and supervises that team attends to duty in proper uniform, on time and well groomed.</span></li> <li><span>Attends daily briefing with HK Manager ensuring a complete understanding of tasks for self and team members.</span></li> <li><span>Identifies and ensures highest possible standard of cleanliness and maintenance of guest rooms and corridors.</span></li> <li><span>Supervises usage of guest room supplies and amenities are at a realistic cost.</span></li> <li><span>Supervises that Housekeeping procedures are kept updated and in accordance with health and safety policies for personnel and guests.</span></li> <li><span>Is fully trained on all HK tasks and procedures being able to assist utility porters and guest room valets with any requirements.</span></li> <li><span>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</span></li> <li><span>Ensures all guest requirements are adhered to as per resort standards.</span></li> <li><span>Supervises the cleanliness of back landings and all storage on the guest floor.</span></li> <li><span>Monitors and maintains the inventory of supplies in the pantries on guest floors.</span></li> <li><span>Supervises training needs within the department and carries out on the job training when required.</span></li> <li><span>Is fully trained on resort emergency procedures and first aid as per resort standards.</span></li> <li><span>Supervises and assists in keeping up to date team member records. </span></li> <li><span>Communicates and correctly reports all issues, incidents, or malfunctions as per resort standards.</span></li> <li><span>Is flexible in working hours and scheduling as per resort requirements.</span></li> <li><span>Conducting disciplinary action and coaching of colleagues when necessary.</span></li> <li><span>Is fully from Guest Room Valet and Team Leader Task allocation.</span></li> <li><span>Carries out any other job-related duties as requested by the resort.</span></li> </ul> </li> </ul> <p><span><u>Skills, Experience &amp; Educational Requirements</u></span></p><br> <ul> <li> <ul> <li><span>Communication – speak and understand English.</span></li> <li><span>Previous experience would be advantageous. </span></li> <li><span>Computer literate </span></li> <li><span>Strong administrative abilities</span></li> <li><span>Leadership skills </span></li> <li><span>Ability to have a strong customer focus.</span></li> </ul> </li> </ul> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

Job Title: Customer Experience & Call Center Supervisor Department: Customer Service / Customer Experience Direct Reporting To: General Manager Job Purpose To lead and supervise the Customer Service, Call Center, Customer Success, and Quality Operations functions, ensuring an excellent customer experience, efficient service delivery, accurate process execution, and achievement of customer satisfaction and operational KPIs. Key Responsibilities1. Team Leadership & Daily Operations Supervise and manage the daily activities of Customer Care, Call Center, Customer Success, and Operations Quality teams. Assign daily tasks and ensure proper workload distribution. Monitor team attendance, shift schedules, and operational compliance. Coach, train, and develop team members to improve performance. Conduct regular performance reviews and implement improvement plans. Ensure adherence to company policies, procedures, and service standards.2. Customer Experience Management Ensure high-quality customer service across all communication channels:Phone calls. Whats App. Email. CRM. Digital channels. Monitor customer satisfaction and identify improvement opportunities. Ensure customer complaints are handled and resolved within agreed timelines. Improve customer journey from first contact to after-sales support. Develop initiatives to increase customer retention and loyalty.3. Call Center Management Monitor inbound calls, response time, and service quality. Ensure all customer inquiries are properly handled and recorded. Monitor ticket creation, assignment, and closure. Review call quality and provide feedback to team members. Handle escalated customer cases and ensure timely resolution.4. CRM & Data Management Ensure accurate and timely CRM updates. Monitor customer records and interaction history. Ensure proper tracking of leads, opportunities, and customer requests. Coordinate with Sales to improve lead conversion performance. Ensure compliance with CRM procedures and data accuracy.5. Cross-Department Coordination Coordinate with Sales regarding customer leads and quotations. Coordinate with Warehouse regarding product availability and refill requests. Coordinate with Logistics and shipping companies to ensure delivery follow-up. Coordinate with Maintenance teams to resolve customer issues. Ensure smooth communication between departments.6. Reporting & Performance Monitoring Daily customer service reports. Team performance reports. Customer complaint reports. Response time reports. Customer satisfaction reports. Refill follow-up reports. Quality and operational audit reports. Authority & Decision-Making Assign tasks and priorities to team members. Monitor and evaluate team performance. Recommend process improvements. Escalate operational issues to the General Manager. Recommend training and development plans. Ensure corrective actions are implemented. Qualifications & Experience Bachelor’s degree in business administration, Customer Service, or related field preferred. Minimum 3–5 years of experience in customer service, call canter, or customer experience roles. Experience in CRM systems and customer management processes. Proven experience in team supervision and performance management. Strong analytical and reporting skills. Required Skills & Competencies Leadership and team management. Excellent communication skills. Customer-focused mindset. Problem-solving and decision-making abilities. Time management and prioritization. Ability to work under pressure. Process improvement skills. Strong reporting and analytical capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Be part of a revolutionary change</strong></p><br><br><p>At Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.</p><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.</p><br><br><p>Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future – a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we’d like to hear from you!</p><br><br><br><p><strong>RISE TO THE CHALLENGE</strong></p><br><br><p>Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for Sr Supervisor Key Accounts to join the team. As a Sr Supervisor Key Accounts, you will be part of the Commercial Operations team reporting to the Key Accounts Manager.&nbsp;</p><br><br><p>The Sr Supervisor Key Accounts is responsible for managing regional key accounts in line with the national sales strategy and PMI objectives. The role supports the National Key Accounts Manager in ensuring optimal commercialization, smooth product flow, strong business relationships, and the delivery of volume and market share targets within the assigned accounts.</p><br><br><br><p><strong>Your ‘day to day’</strong></p><br><br><p>&nbsp;<strong>Activity Plans &amp; Sales Programs </strong></p><br><br><ul><li>Develop activity plans and sales programs for regional key accounts.</li><li>Ensure alignment with the overall channel strategy.</li><li>Support successful implementation in the market.</li></ul><p><strong>Account Management on Retail Level&nbsp; </strong></p><br><br><ul><li>Manage and negotiate with regional key accounts in line with the strategic plan to secure product listings, visibility, volume-driving activities, and retail-level communication tools.</li><li>Track and monitor key account performance indicators, including volumes, returns, and other relevant account figures.</li><li>Enable POS-level activities by ensuring product availability across the second layer in line with the overall sales strategy and company targets.</li><li>Plan direct volume requirements and ensure the right product assortment is listed.</li></ul><p><strong>Customer Support &amp; Relationship </strong></p><br><br><ul><li>Build and maintain strong relationships with regional key accounts to support profitable business growth.</li><li>Create the right conditions to implement commercial activities effectively across assigned accounts.</li><li>Ensure excellence in execution within a restricted tobacco business environment.</li></ul><p><strong>Execution &amp; Implementation of agreements </strong></p><br><br><ul><li>Ensure the successful execution of all account-related activities through the field organization and third-party agencies.</li></ul><p><strong>Budget Allocation </strong></p><br><br><ul><li>Plan account budgets and provide input into the overall channel budget allocation process.</li><li>Track compliance rates against approved budgets.</li><li>Ensure effective resource allocation to support sustainable ROI.</li><li>Support the National Key Accounts Manager with top national accounts at regional level, including supervision of regional volume push activities.</li></ul><p><strong>Team Management </strong></p><br><br><ul><li>Support the National Key Accounts Manager in team coordination and act as a key contact point with the wider field force.</li><li>Lead, coach, and develop Key Accounts Executives across the UAE market to drive engagement and performance.</li><li>Translate commercial objectives into clear action plans and ensure strong execution across territories and channels.</li><li>Monitor KPIs, identify performance gaps, and implement corrective actions to improve commercial outcomes.</li></ul><br><br><br><p><strong>Who we're looking for</strong></p><br><br><ul><li>Candidate must be currently based in UAE and has a valid UAE driving license</li><li>University degree from any relevant discipline</li><li>5-7 years of experience in key accounts/territory/sales role preferably in FMCG industry</li></ul><ul><li>Previous experience leading, coaching, or supervising field-based commercial teams.</li><li>Strong commercial acumen with proven ability to drive business performance through teams.</li><li>Advanced analytical skills with the ability to translate data into actionable business insights.</li><li>Excellent command of English, both written and spoken.</li><li>Strong stakeholder management and relationship-building skills.</li><li>Effective collaborator who can work cross-functionally and influence stakeholders at different levels.</li></ul><br><br> </div>

<br><p>Security Engineer:</p><br><ul><li><p>Role Description: The Security Engineer will be responsible for implementing and managing security controls to protect the organization's data and systems. This role will configure and maintain security devices, conduct vulnerability assessments, and respond to security incidents.</p></li></ul><p>Key Responsibilities: Configure and manage security devices (firewalls, IDS/IPS, SIEM, etc.).</p><p>Conduct vulnerability assessments and penetration testing.</p><p>Respond to security incidents and perform forensic investigations.</p><p>Implement security policies and procedures.</p><p>Monitor security logs and alerts.</p><p>Configuration of cloud security tools.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 10 years of experience in security engineering. </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span>Info Arab Media FZ-LLC / Al Mashhad is seeking a </span></span><span><span><span>Cyber Security Engineer</span></span></span><span><span>&nbsp;to join our existing Technology Team in the Headquarter located in Dubai, UAE. The <span><span><span>Cyber Security Engineer</span></span></span>&nbsp;is responsible for the support of the IT desktop infrastructure across TV Channel. You will be responsible for designing, implementing, and maintaining robust security architecture across the organization's IT and Broadcast infrastructure. You will act as the frontline defence, managing endpoint protection, vulnerability management, and SIEM solutions.You will be working in a highly pressured 24-hour news environment where the requirements and level of support will be varied and challenging.</span></span><br><br></span><br><span>Requirements• <u>Network Security:</u> Proven experience administering and managing <b>Fortinet Firewalls.</b> <br><br>• <u>Endpoint Protection:</u> Deep knowledge of Endpoint Anti-Malware and EDR solutions, specifically&nbsp; &nbsp; &nbsp; <b>TrendMicro, Symantec, and Microsoft Defender.</b><br><br>• <u>Vulnerability Management:</u> Hands-on experience executing and managing vulnerability&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; programs using tools like <b>Rapid7</b> or <b>Tenable Nessus.</b><br><br>• <u>SIEM Administration:</u> Strong proficiency in monitoring, configuring, and managing SIEM&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; platforms such as <b>Wazuh</b> and <b>Splunk.</b><br><br>•<u> System Knowledge:</u> Understanding of both standard Enterprise IT environments and Broadcast&nbsp; &nbsp; &nbsp;systems architecture.<br><br><b><u>Preferred Qualifications &amp; Certifications:</u></b><br><br><b><u>​</u></b><br><br>• <u>Core Security:</u> ISC2 CISSP or CC (Certified in Cybersecurity), or CompTIA Security+.<br><br>•<u> Network/Firewall:</u> Fortinet NSE 4 or higher (Network Security Expert).<br><br>• <u>Operations/Analyst:</u> CEH (Certified Ethical Hacker), or Splunk Core Certified Power User / SIEM&nbsp; &nbsp; &nbsp;specific training.<br><br>• <u>Education:</u> Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or a&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;related technical field.<br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role:</b></p><p>The role incumbent is responsible for supervising day-to-day activities of Patient Relations Executives and support the call center department in all aspects</p><p>&nbsp;</p><p><b>What you will do:</b></p><ul><li>Oversee and coordinate the PREs department, performance and functions. Constantly update and bring any concerns to the attention of the Patient Experience Manager and Unit in Charge. Ensure that standards set are met, highlight concerns and deviations from the objectives and goals by providing with the necessary evidence and suggest alternative and solutions.</li><li>Organize and administer the PREs departments’ projects/tasks based on the Patients’ and the Clinic’s current needs.</li><li>Act as floor supervisor to ensure effectiveness &amp; time management for every encounter to ensure service excellence outcomes. Provide hands on support in all aspects of the day to day activities of the PREs team.</li><li>Empower the PREs to collect the patients’ feedback through the Patient Satisfaction Surveys. Collect monthly data and, after considering the Patient and Internal feedback, provide the Patient Experience Manager and Unit in Charge with detailed report and feedback.</li><li>Ensure the conversion of enquiries to services in order to achieve business targets.</li><li>Production and analysis of statistics reports for the Unit in Charge and management teams.</li><li>Draft monthly roster for the PREs of the respective clinic and forward to the Unit in Charge for review and approval</li><li>Identify any training requirements</li><li>Support the implementation of new technological devices, systems and tools who promote the service excellence and enhance the patient experience.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful:</b></p><ul><li>Strong leadership and supervisory skills</li><li>Exceptional written and oral communication skills</li><li>Good decision-making skills</li><li>Strong operational thinking skills</li><li>Critical Thinking</li><li>Conflict &amp; Complaint Management</li><li>Multitasking</li><li>Process review skills</li><li>Excellent interpersonal skills</li><li>Excellent IT skills</li><li>Customer service skills to include; diplomacy, patience, problem solving with a range of clientele</li><li>Empathetic and compassionate approach to customer care</li><li>Proven analytical ability</li></ul><p>&nbsp;</p><p><b>What qualifies you for the role:</b></p><p><b>Education:</b></p><ul><li>Bachelor University Degree required.</li></ul><p>Degree level qualification in business administration/management desirable.</p><p>&nbsp;</p><p><b>Minimum Experience and Knowledge:</b></p><ul><li>Significant experience in management of a team of administrators.</li><li>Significant experience working in customer care and administration/booking administration roles with demonstrated commercial awareness.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><br><br>Job Description<br><br><p><strong>F&amp;B Supervisor</strong></p><br><p>Passionate about guest interaction, food and beverage? As a Supervisor, you will lead your team to create unforgettable Food &amp; Beverage experiences for our guests.</p><br><p><strong>What you will be doing:</strong></p><br><ul><li>You'll take care of resource planning, manage your team and support your team's development.</li><li>Assist in leading, mentoring and training the team</li><li>Supervise and delegate duties; Ensure brand standards are maintained</li><li>Regularly review house counts. forecast and VIP list and communicate daily between all outlets</li><li>Liaise with kitchen to ensure the highest standard of food quality and visual appeal</li><li>Focused on guest feedback and always on go to improve the guest satisfaction scores</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Should have min. 2 years experience in similar role.</li><li>Degree in hospitality management / food &amp; beverage</li><li>Should be well versed with Restaurant Service/In-room Dining Operations &amp; Ala Carte</li><li>Service focused personality is essential and a passion for everything food and beverage</li><li>Strong interpersonal and problem solving abilities and the ability to lead by example</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>