وظائف مشرف أمن في الإمارات
٧٨٨٣ وظائف شاغرة
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role:</b></p><br><br><p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p><br><br><br><p><b>What you will do</b></p><br><br><p><b>Main Duties/Description:</b></p><br><br><p>1. Directly responsible for the day-to-day key processes in his/her area of work.<br>2. Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.<br>3. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.<br>4. Adheres to the hotel's code of conduct and grooming & hygiene standards.</p><br><br><p>5. Maintains a clean and orderly work area and promotes a safe working environment<br>6. Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</p><br><br><p>7. Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</p><br><br><p>8. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction</p><br><br><p>9. Assists in general department administration and in routine inventory taking of supplies and operating equipment.</p><br><br><p>10. Perform other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</p><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task </p><br><br><p>• High level of understanding and knowledge of Housekeeping and Rooms operations</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><br><p><b>What we offer</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours</b><br>• This is a full-time role</p><br><br><br><br><br><br><br> </div>
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<strong>Job Overview</strong><br>The Capillary Supervisor is the on-site leader responsible for the safe, efficient, and technically correct execution of all capillary string installation, retrieval, and chemical injection operations. This role serves as the primary point of contact for the client and is accountable for the performance and safety of the full crew. It requires a senior professional capable of independently managing complex well intervention operations across onshore and offshore environments.<br><strong>Responsibilities</strong><br><ul><li>Manage execution of capillary jobs on site as per the job program, including supervising rig up/down, pressure testing, conveyance, and string management.</li><li>Maintain equipment certifications and manage renewals with vendors in a timely manner.</li><li>Make real-time go/no-go decisions and exercise stop work authority when unsafe conditions are identified.</li><li>Interface with the client’s company representative at key operational steps and obtain approval for any changes (management of change).</li><li>Prepare post-job reports including pressure test records, string depth confirmation, chemical injection data, non-productive time (NPT) events, and recommendations.</li><li>Complete all job tickets, wellsite records, and crew timesheets.</li><li>Conduct crew debriefs and document lessons learned.</li><li>Lead toolbox talks and enforce Permit to Work (PTW) and LOTO requirements.</li><li>Report all near-misses and incidents within 24 hours and participate in root cause investigations.</li><li>Assign tasks to Operators and Assistant Operators based on competency levels.</li></ul><strong>Skills</strong><br><ul><li>Deep technical knowledge of capillary systems, including sizing, metallurgy, pressure ratings, and chemical compatibility.</li><li>Knowledge of pull testing and high-pressure testing of small-diameter tubing.</li><li>Knowledge of chemical injection capillary operations.</li><li>Understanding of well control principles and wellhead integrity management under live well conditions.</li><li>Ability to read and interpret well schematics, P&IDs, and completion diagrams.</li><li>Strong mechanical troubleshooting skills in field environments.</li><li>Effective client-facing communication skills, both written and verbal, with professional report writing capability.</li></ul><strong>Qualifications</strong><br><ul><li>High School Diploma, GED, or Bachelor’s degree.</li><li>Minimum of 7 years of experience in capillary operations (slickline experience is an advantage).</li><li>Strong knowledge of the UAE rigless conveyance market preferred.</li><li>IWCF or IADC WIPC Level 3 or Level 4 certification (current and valid).</li><li>Fluent in English.</li></ul>#LI-MD1<br><br><br> <p><span>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. </span></p><br> <p><span>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. </span></p><br> <p><span>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. </span></p><br> <p><span>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. </span></p><br> <p><b><span>Join Us: </span></b></p><br> <p><span>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world. </span></p><br> <p><span>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</span></p><br> <br> <br> <br><br> </div>
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<br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><br><p>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>Job Summary</p><br><p>The Valet Supervisor oversees the daily valet operations of the hotel, ensuring excellent guest service, smooth vehicle handling, and efficient team performance in line with five-star hospitality standards.</p><br><p>Key Responsibilities</p><br><ul><li>Supervise valet attendants during shifts.</li><li>Ensure timely and safe parking and retrieval of guest vehicles.</li><li>Provide a warm and professional welcome to guests.</li><li>Handle guest requests and resolve complaints professionally.</li><li>Coordinate with Front Office, Concierge, and Security teams.</li><li>Monitor staff attendance, grooming, and performance.</li><li>Ensure compliance with hotel policies and safety procedures.</li><li>Prepare basic shift and incident reports.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><ul><li>High School Diploma or equivalent.</li><li>Minimum 2–3 years of valet or hospitality experience.</li><li>Previous supervisory experience preferred.</li><li>Valid driving license.</li></ul> </div>
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<div dir="rtl"><p><span><span><strong>أهداف الوظيفية</strong></span></span></p><br><p><span><span>الإشراف المباشر على رعاية ومتابعة سلوك المنتس</span><span>بين لقرية العائلة</span><span>، وتنمية مهاراتهم وضمان تلبية احتياجاتهم الاجتماعية والتعليمية والصحية ضمن بيئة آمنة ومحفزة، وبالتنسيق مع فريق العمل المختص ومقدمي الخدمات.</span></span></p><br><p><span><span><strong>الواجبات والمسؤوليات التشغيلية</strong></span></span></p><br><p><span><span>1- الإشراف على سير الحياة اليومية الخاصة بالمنتسبين في قرية العائلة، وضمان توفير بيئة صحية وآمنة وتأمين متطلباتهم واحتياجاتهم.</span></span></p><br><p><span><span>2- المشاركة في وضع خطط التدخل والرعاية الفردية لكل حالة بالتعاون مع فريق العمل الفني (</span><span>الاجتماعي و</span><span>النفسي) ومتابعة النتائج بهدف اجراء التحسينات اللازمة وفقاً للاحتياجات والمستجدات.</span></span></p><br><p><span><span>3- الوقوف على المستوى الأكاديمي لأبناء القرية ورصد التقدم العلمي المحرز والتحديات المحتمل مواجهتها ورفع التقارير الدورية اللازمة وطرح التوصيات على فريق الرعاية والتأهيل لإعداد البرامج المحتصة.</span></span></p><br><p><span><span>4- التنسيق</span></span><span><span>مع المؤسسات التعليمية والجهات الصحية، والجهات التخصصية المختلفة لضمان حصول المنتسبين للقرية على الخدمات اللازمة حسب الحاجة</span></span><span><span>.</span></span></p><br><p><span><span>5- الإشراف على التغذية السليمة لأبناء القرية ومتابعة الاحتياجات الاستثنائية مع مراعاة الوضع الصحي للمنتسبين (مثل: مرضى السكر أو التحسس وغيرها).</span></span></p><br><p><span><span>6-المشاركة في إعداد الخطط السنوية للبرامج والأنشطة الاجتماعية والفعاليات المختلفة للمنتسبين بالقرية</span><span>بالتزامن مع الاعياد والمناسبات والاحتفالات الوطنية .</span></span></p><br><p><span><span>7-</span></span><span><span>تنظيم أنشطة اجتماعية وترفيهية، وتثقيفية تساهم في تنمية مهارات منتسبي القرية وذلك بالموائمة </span></span><span><span>مع أحتياجاته.</span></span></p><br><p><span><span>8-</span></span><span><span>غرس القيم النبيلة والعادات والتقاليد المجتمعية الأصيلة في نفوس الأبناء وحثهم على </span></span><span><span>الأنتماء للمجتمع والتحلي بالفضيلة.</span></span></p><br><p><span><span>9- </span><span>المساهمة الفعالة في دمج منتسبي القرية في المجتمع ومساعدتهم على بناء علاقات اجتماعية لتأهيلهم وتمكينهم مجتمعياً.</span></span></p><br><p><span><span>10- </span><span>تنفيذ خطط تأهيل المنتسبين للقرية في حالات التنقل بين الفئات العمرية المختلفة بغرض التكيف مع الأوضاع المستجدة.</span></span></p><br><p><span><span>11- </span><span>إدارة عملية الرقابة على منتسبي القرية وفقاً لأساليب متخصصة وتوجيه الأبناء إلى السلوك القويم في حال ارتكاب أي مخالفات.</span></span></p><br><p><span><span>12- التعرف على الهوايات واكتشاف المهارات الاستثنائية لتنميتها</span><span>ور</span><span>فع التوصيات لفريق الدعم الفني (النفسي والاجتماعي).</span></span></p><br><p><span><span>13- متابعة المخصصات والمستلزمات المالية للمنتسبين للقرية فيما يخص الاحتياجات بالتنسيق مع المختص بتنفيذ العقود والمشتريات، وتوجيه الأبناء إلى ترشيد الإنفاق لتمكينهم على ادارة شؤونهم المالية المستقبلية</span></span></p><br><p><span><span>13- </span><span>توثيق كافة المتابعات اليومية، والملاحظات التي يتم رصدها على المنتسبين في سجل الإشراف والمناوبة، وتنفيذ ما يدون به من توصيات للجهاز الفني، أو رئيس فريق العمل، او مدير القرية.</span></span></p><br><p><span><span>14- </span><span>رصد وتحديد المخاطر المحتملة والمشاركة في وضع خطط للتعامل معها بالتنسيق مع الفريق الفني (الأخصائيين </span><span>النفسيين والاجتماعيين) وإدارة القرية.</span></span></p><br><p><span><span>15- </span></span><span><span>مرافقة منتسبي القرية لأي جهة من الجهات التي يتطلب ذهاب المنتسب لها في حال استلزم الأمر ذلك</span></span><span><span>.</span></span></p><br><p><span><span>16- </span></span><span><span>الإلتزام بسياسات وإجراءات أمن المعلومات المعتمدة بالهيئة والعمل على الامتثال بالضوابط لضمان سرية المعلومات</span></span></p><br><p><span><span>17- أية مهام واختصاصات أخرى في نطاق مسئوليات الوظيفية.</span></span></p><br> <p><span><span><strong>المتطلبات التعليمية</strong></span></span></p><br><p><span><span>·</span></span><span><span>درجة بكالوريوس في التربية أو الخدمة الاجتماعية أو علم النفس أو ما يعادلهم.</span></span></p><br><p><span><span>·</span></span><span><span>مهارات استخدام الحاسب الآلي</span></span></p><br><p><span><span>·</span></span><span><span>إجادة اللغتين العربية والإنجليزية ( محادثة وكتابه )</span></span></p><br><p><span><span><strong>المتطلبات الخبرة</strong></span></span></p><br><p><span><span>·</span></span><span><span>2 – 4 سنوات خبرة في التربية أو الخدمة الاجتماعية.</span></span></p><br></div> </div>
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<p><b>Location:</b></p><br><br>Dubai, Dubai Emirate, United Arab Emirates<br><p><b>Job ID:</b></p><br><br>R0125479<br><p><b>Date Posted:</b></p><br><br>2026-06-26<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY L.L.C<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing & Product Management<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p>The Opportunity:</p><br><br><br><p>Hitachi Energy is seeking a Cybersecurity & Grid Automation Services Sales Manager to drive growth across OT cybersecurity and lifecycle service offerings within the Power & Energy sector.</p><br><br><br><p><b>How will you make an impact:</b></p><br><br><br><p><b>Sales Strategy & Business Growth</b></p><br><br><ul><li>Define and execute a<b> sales strategy</b> for:<ul><li>OT Cybersecurity solutions</li><li>Grid Automation lifecycle services (service agreements, modernization, remote services)</li></ul></li><li>Achieve <b>order intake, revenue, and margin targets</b> across utilities, renewables, and industrial energy accounts.</li></ul><br><p><b>OT Cybersecurity Solution Selling</b></p><br><br><ul><li>Lead sales of <b>end-to-end OT cybersecurity solutions</b>, including:<ul><li>Risk and vulnerability assessments</li><li>Network segmentation & secure architecture</li><li>Asset visibility and monitoring</li><li>Security incident response & managed services</li></ul></li><li>Position cybersecurity as part of a <b>defense-in-depth approach across control centers, communication networks, and substations</b>.</li><li>Advise customers on compliance with <b>IEC 62443 and local regulatory frameworks</b>.</li></ul><br><p><b>Grid Automation Services Sales.</b></p><br><br><ul><li>Drive sales of <b>Hitachi Energy Grid Automation Services</b>, covering the full lifecycle:<ul><li>System upgrades, retrofits, and extensions</li><li>Maintenance & spare parts</li><li>Asset performance optimization and replacement strategies</li></ul></li><li>Promote advanced service programs such as:<ul><li><b>Encompass™ service agreements (long-term lifecycle support)</b></li><li><b>Grid Automation Shield (asset visibility and performance insights)</b></li><li><b>Collaborative Operations Centers (remote monitoring & support)</b></li></ul></li><li>Position services that <b>increase asset value, extend lifecycle, and enhance system security and availability</b>.</li></ul><br><p><b>Customer Engagement & Account Management</b></p><br><br><ul><li>Develop strong relationships with:<ul><li><b>Utilities, Energy companies and EPCs,</b> <b>Asset owners, and grid operators</b></li></ul></li><li>Act as a <b>trusted advisor</b> on:<ul><li>Digital grid transformation</li><li>Cyber resilience and regulatory compliance</li><li>Asset lifecycle optimization</li></ul></li><li>Lead <b>strategic account planning and executive engagement</b> for key customers.</li></ul><br><p><b>Pipeline Development & Opportunity Management</b></p><br><br><ul><li>Build and manage a robust <b>sales pipeline using CRM tools</b>.</li><li>Drive:<ul><li>Upselling of cybersecurity into installed Grid Automation base</li><li>Cross-selling of services alongside new system projects</li></ul></li><li>Identify and pursue <b>new market opportunities</b>, leveraging competitive insights.</li></ul><br><p><b>Commercial Execution</b></p><br><br><ul><li>Prepare and deliver <b>technical & commercial proposals</b> combining systems, software, and services.</li><li>Lead <b>tendering, negotiations, and deal closure</b>.</li><li>Protect margins through <b>value-based selling and solution differentiation</b>.</li></ul><br><p><b>Collaboration & Governance</b></p><br><br><ul><li>Work closely with:<ul><li>Grid Automation <b>Business development management</b> team for CS and Advanced Solutions</li><li>Local service delivery teams</li></ul></li><li>Ensure alignment between <b>sales, engineering, and execution teams</b> for successful delivery.</li><li>Maintain compliance with <b>corporate governance and regulatory standards</b>.</li></ul><br><p><b>Your Background</b></p><br><br><ul><li>Bachelor’s degree in <b>Electrical & Automation Engineering, Cybersecurity, or Engineering background field</b></li><li>6–10+ years of experience in sales of :<ul><li><b>Power systems / Grid Automation</b></li><li><b>OT cybersecurity / industrial automation sales</b></li></ul></li><li>Strong knowledge of:<ul><li><b>SCADA, Substation Automation systems</b></li><li><b>Protection relays, RTUs, communication networks</b></li></ul></li><li>Familiarity with:<ul><li><b>IEC 62443, ISO 27001, NERC CIP</b></li></ul></li><li>Proven experience in:<ul><li><b>Complex solution selling (systems + services + software)</b></li><li><b>Strategic account management in utilities/energy sector</b></li></ul></li><li>Analytical and problem-solving mindset, with the ability to identify and mitigate risks and challenges.</li><li>Proficiency in both spoken & written and English is required.</li></ul><br><br>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.<br>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. <br><br><br> </div>
As a Car Park Supervisor, you will oversee the day-to-day operations of our parking facilities, ensuring safe, efficient, and customer-focused services while leading a team of attendants and supporting 24/7 airport operations.<br>Key Responsibilities:• Supervise and support car park attendants, ensuring high performance and accountability.• Manage daily parking operations, traffic flow, and equipment functionality.• Deliver excellent customer service and resolve customer queries and concerns.• Monitor safety, security, and compliance with airport policies and procedures.• Oversee revenue-related activities, including payment machine operations and cash handling controls.• Coordinate maintenance and repair of parking equipment and systems.• Prepare operational reports and support incident management.• Respond to emergencies and ensure adherence to health and safety standards.<br>Requirements:• High School Certificate or Diploma (or equivalent).• 1–2 years of supervisory experience, preferably within parking, transportation, hospitality, retail, or customer service operations.• Valid UAE driving license.• Strong leadership, communication, and problem-solving skills.• Ability to work shifts, including weekends and public holidays.• Proficiency in operational systems and reporting tools. If you are passionate about customer service, operational excellence, and team leadership, we'd love to hear from you.<br>Apply now and become part of Abu Dhabi Airports' journey in delivering world-class passenger experiences.
As a Car Park Supervisor, you will oversee the day-to-day operations of our parking facilities, ensuring safe, efficient, and customer-focused services while leading a team of attendants and supporting 24/7 airport operations.<br>Key Responsibilities:• Supervise and support car park attendants, ensuring high performance and accountability.• Manage daily parking operations, traffic flow, and equipment functionality.• Deliver excellent customer service and resolve customer queries and concerns.• Monitor safety, security, and compliance with airport policies and procedures.• Oversee revenue-related activities, including payment machine operations and cash handling controls.• Coordinate maintenance and repair of parking equipment and systems.• Prepare operational reports and support incident management.• Respond to emergencies and ensure adherence to health and safety standards.<br>Requirements:• High School Certificate or Diploma (or equivalent).• 1–2 years of supervisory experience, preferably within parking, transportation, hospitality, retail, or customer service operations.• Valid UAE driving license.• Strong leadership, communication, and problem-solving skills.• Ability to work shifts, including weekends and public holidays.• Proficiency in operational systems and reporting tools. If you are passionate about customer service, operational excellence, and team leadership, we'd love to hear from you.<br>Apply now and become part of Abu Dhabi Airports' journey in delivering world-class passenger experiences.
As a Car Park Supervisor, you will oversee the day-to-day operations of our parking facilities, ensuring safe, efficient, and customer-focused services while leading a team of attendants and supporting 24/7 airport operations.<br>Key Responsibilities:• Supervise and support car park attendants, ensuring high performance and accountability.• Manage daily parking operations, traffic flow, and equipment functionality.• Deliver excellent customer service and resolve customer queries and concerns.• Monitor safety, security, and compliance with airport policies and procedures.• Oversee revenue-related activities, including payment machine operations and cash handling controls.• Coordinate maintenance and repair of parking equipment and systems.• Prepare operational reports and support incident management.• Respond to emergencies and ensure adherence to health and safety standards.<br>Requirements:• High School Certificate or Diploma (or equivalent).• 1–2 years of supervisory experience, preferably within parking, transportation, hospitality, retail, or customer service operations.• Valid UAE driving license.• Strong leadership, communication, and problem-solving skills.• Ability to work shifts, including weekends and public holidays.• Proficiency in operational systems and reporting tools. If you are passionate about customer service, operational excellence, and team leadership, we'd love to hear from you.<br>Apply now and become part of Abu Dhabi Airports' journey in delivering world-class passenger experiences.
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<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Company Description Waves and Cables, based in the UAE, is a leading provider of Electromechanical, Information Technology, Extra Low Voltage Solutions, and Telecom services. Established by experienced professionals from top engineering and business institutions, the company is dedicated to surpassing industry standards in quality and service delivery. Offering comprehensive turnkey solutions across its domains of expertise, Waves and Cables prioritizes quality, safety, and on-time delivery for all projects. Guided by the motto "Quality unsurpassed, time and again," the company seeks to create value and improve clients' return on investment.<br>Role Description This is a full-time, on-site role based in the United Arab Emirates for a Health Safety Environment (HSE) Supervisor. The HSE Supervisor will oversee the implementation of health and safety protocols, conduct regular inspections, investigate workplace accidents, ensure compliance with EHS standards, and promote a culture of safety across the organization. This role requires proactive management of risks and collaboration with teams to maintain a safe and environmentally responsible working environment.<br>Qualifications Expertise in Health & Safety and Occupational Health Proficiency in Environment Health and Safety (EHS) practices and standards Experience in Accident Investigation and conducting workplace inspections Strong understanding of safety protocols and risk management strategies Excellent communication, leadership, and problem-solving skills Certification in Health and Safety (NEBOSH) is must Bachelor's technical degree in Occupational Health and Safety, Environmental Science, or a related field (Btech/BE or Technical Diploma) Familiarity with UAE’s safety regulations and compliance standards is a plus3-4 years experienced in UAE with a VISA stamped as " Security Officer" or related.<br>Benefits4000- 5500 dhs salary based on experience and all UAE Labour Law benefits Health insurance and Workman compensation insurances Airfare once in 2 years. Annual leave<br>please send your cv to careers@wavesandcables.com
Company Description Waves and Cables, based in the UAE, is a leading provider of Electromechanical, Information Technology, Extra Low Voltage Solutions, and Telecom services. Established by experienced professionals from top engineering and business institutions, the company is dedicated to surpassing industry standards in quality and service delivery. Offering comprehensive turnkey solutions across its domains of expertise, Waves and Cables prioritizes quality, safety, and on-time delivery for all projects. Guided by the motto "Quality unsurpassed, time and again," the company seeks to create value and improve clients' return on investment.<br>Role Description This is a full-time, on-site role based in the United Arab Emirates for a Health Safety Environment (HSE) Supervisor. The HSE Supervisor will oversee the implementation of health and safety protocols, conduct regular inspections, investigate workplace accidents, ensure compliance with EHS standards, and promote a culture of safety across the organization. This role requires proactive management of risks and collaboration with teams to maintain a safe and environmentally responsible working environment.<br>Qualifications Expertise in Health & Safety and Occupational Health Proficiency in Environment Health and Safety (EHS) practices and standards Experience in Accident Investigation and conducting workplace inspections Strong understanding of safety protocols and risk management strategies Excellent communication, leadership, and problem-solving skills Certification in Health and Safety (NEBOSH) is must Bachelor's technical degree in Occupational Health and Safety, Environmental Science, or a related field (Btech/BE or Technical Diploma) Familiarity with UAE’s safety regulations and compliance standards is a plus3-4 years experienced in UAE with a VISA stamped as " Security Officer" or related.<br>Benefits4000- 5500 dhs salary based on experience and all UAE Labour Law benefits Health insurance and Workman compensation insurances Airfare once in 2 years. Annual leave<br>please send your cv to careers@wavesandcables.com
Company Description Waves and Cables, based in the UAE, is a leading provider of Electromechanical, Information Technology, Extra Low Voltage Solutions, and Telecom services. Established by experienced professionals from top engineering and business institutions, the company is dedicated to surpassing industry standards in quality and service delivery. Offering comprehensive turnkey solutions across its domains of expertise, Waves and Cables prioritizes quality, safety, and on-time delivery for all projects. Guided by the motto "Quality unsurpassed, time and again," the company seeks to create value and improve clients' return on investment.<br>Role Description This is a full-time, on-site role based in the United Arab Emirates for a Health Safety Environment (HSE) Supervisor. The HSE Supervisor will oversee the implementation of health and safety protocols, conduct regular inspections, investigate workplace accidents, ensure compliance with EHS standards, and promote a culture of safety across the organization. This role requires proactive management of risks and collaboration with teams to maintain a safe and environmentally responsible working environment.<br>Qualifications Expertise in Health & Safety and Occupational Health Proficiency in Environment Health and Safety (EHS) practices and standards Experience in Accident Investigation and conducting workplace inspections Strong understanding of safety protocols and risk management strategies Excellent communication, leadership, and problem-solving skills Certification in Health and Safety (NEBOSH) is must Bachelor's technical degree in Occupational Health and Safety, Environmental Science, or a related field (Btech/BE or Technical Diploma) Familiarity with UAE’s safety regulations and compliance standards is a plus3-4 years experienced in UAE with a VISA stamped as " Security Officer" or related.<br>Benefits4000- 5500 dhs salary based on experience and all UAE Labour Law benefits Health insurance and Workman compensation insurances Airfare once in 2 years. Annual leave<br>please send your cv to careers@wavesandcables.com
Designation: House Keeping Supervisor (Immediate Joiners Only) Contract Duration: 12 Months (Extendable) Location: Dubai, UAE<br>Salary: AED 4000- AED 4500<br>SUMMARY:Responsible for supervising, assigning, and ensuring the highest level of cleanliness and hygiene standards across designated areas within the venue. Maintains operational excellence and supports the team in delivering outstanding guest experiences during exhibitions and non-exhibition periods.<br>Responsibilities:Infrastructure:To supervise and maintain a high standard of cleanliness and hygiene on the assigned areas beyond customer’s expectations. To service all assigned areas in a timely manner by scheduling subordinates effectively and ensuring services is delivered efficiently. To follow up on outstanding issues and have complaints logged and closed. To maintain records in the assigned areas for auditing, communication, and improvement purpose and to ensure that facility management programs are in effect and monitored daily. Commercial office :To monitor the attendance, inventory logs, daily housekeeper logs, store, key control logs and contractors and verify assigned areas to maintain productivity. Prepare cost event reports/contract/ work order for each function/apartments/office Achieve set expense targets within prescribed time limit for assigned events. People:Guides team to ensure maximization of productivity during the event. Actively participates/conducts in various trainings. Communicates employee’s suggestions /comments/ grievances are handled promptly and fairly to the line manager. Accountabilities Follow & implement the Client's Policies & Procedures Continually seek opportunities to develop self and if applicable subordinates Implement duties in line with the Quality standards, Security and Health & Safety requirements and applicable Legislation, in line with the Local government Departments<br>Required Skills:High school /Diploma education is required for the role. Minimum 3-5 years of experience in a similar position from relevant organization.
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<span> </span><p><span><span><span>Housekeeping Supervisor</span></span> </span><br><span><span>(<span>18253</span></span>)</span></p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span><u>Job Summary</u></span></p><br> <p><span>To supervise, direct, assist and assure the completion of housekeeping tasks assigned to attendants in guest rooms and corridors as per resort standards.</span></p><br> <p><span><u>Key Duties and Responsibilities</u></span></p><br> <ul>
<li>
<ul>
<li><span>To report for duty punctually always wearing the correct uniform and name tag.</span></li>
<li><span>To ensure proper grooming always as per company policy.</span></li>
<li><span>To attend daily briefing in selected areas conducted by direct leader. </span></li>
<li><span>To champion the company values and objectives such as JDP, MS and Emp. Survey</span></li>
<li><span>Supervise and coordinate all team members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</span></li>
<li><span>Supervise and inspect guest rooms and corridors. </span></li>
<li><span>Supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards.</span></li>
<li><span>Supervise and reports to the HK Manager regarding the upkeep of furnishings, facilities, and equipment.</span></li>
<li><span>Carries out good communication with team members ensuring performance is effectively managed.</span></li>
<li><span>Attends and supervises that team attends to duty in proper uniform, on time and well groomed.</span></li>
<li><span>Attends daily briefing with HK Manager ensuring a complete understanding of tasks for self and team members.</span></li>
<li><span>Identifies and ensures highest possible standard of cleanliness and maintenance of guest rooms and corridors.</span></li>
<li><span>Supervises usage of guest room supplies and amenities are at a realistic cost.</span></li>
<li><span>Supervises that Housekeeping procedures are kept updated and in accordance with health and safety policies for personnel and guests.</span></li>
<li><span>Is fully trained on all HK tasks and procedures being able to assist utility porters and guest room valets with any requirements.</span></li>
<li><span>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</span></li>
<li><span>Ensures all guest requirements are adhered to as per resort standards.</span></li>
<li><span>Supervises the cleanliness of back landings and all storage on the guest floor.</span></li>
<li><span>Monitors and maintains the inventory of supplies in the pantries on guest floors.</span></li>
<li><span>Supervises training needs within the department and carries out on the job training when required.</span></li>
<li><span>Is fully trained on resort emergency procedures and first aid as per resort standards.</span></li>
<li><span>Supervises and assists in keeping up to date team member records. </span></li>
<li><span>Communicates and correctly reports all issues, incidents, or malfunctions as per resort standards.</span></li>
<li><span>Is flexible in working hours and scheduling as per resort requirements.</span></li>
<li><span>Conducting disciplinary action and coaching of colleagues when necessary.</span></li>
<li><span>Is fully from Guest Room Valet and Team Leader Task allocation.</span></li>
<li><span>Carries out any other job-related duties as requested by the resort.</span></li>
</ul>
</li>
</ul> <p><span><u>Skills, Experience & Educational Requirements</u></span></p><br> <ul>
<li>
<ul>
<li><span>Communication – speak and understand English.</span></li>
<li><span>Previous experience would be advantageous. </span></li>
<li><span>Computer literate </span></li>
<li><span>Strong administrative abilities</span></li>
<li><span>Leadership skills </span></li>
<li><span>Ability to have a strong customer focus.</span></li>
</ul>
</li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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Oversee Daily Production Operations<br>Manage and monitor all printing and production activities throughout the shift to ensure smooth workflow, timely output, and adherence to production plans. B. Supervise Production Staff<br>Lead machine operators, helpers, and production assistants by assigning tasks, monitoring performance, ensuring discipline, and providing guidance during operational challenges <br>C. Ensure Quality Standards<br>Inspect printed materials, verify color accuracy, alignment, finishing quality, and ensure all output meets client specifications and internal quality benchmarks D. Monitor Machine Performance<br>Check machine settings, printing parameters, and operational conditions; identify abnormalities and coordinate with the maintenance team for timely repairs.<br>E. Plan and Organize Production Schedules<br>Prepare daily and weekly production plans, allocate manpower, prioritize urgent jobs, and ensure optimal utilization of machines and resources.<br>F. Manage Raw Materials and Inventory<br>Track ink, paper, packaging materials, and consumables; raise timely requests to the warehouse to avoid shortages and production delays.<br>G. Implement SOPs and Safety Guidelines<br>Ensure all staff follow standard operating procedures, safety rules, PPE requirements, and printing‑machine handling protocols<br>H. Maintain Production Documentation Prepare daily production reports, machine downtime logs, material usage records, and submit accurate data to the Production Manager.<br>I. Train and Develop Staff Conduct on‑the‑job training for new operators, refresh training for existing staff, and ensure everyone is updated on new processes or machine upgrades <br>J. Drive Continuous Improvement Identify bottlenecks, propose workflow improvements, reduce waste, enhance productivity, and support cost‑saving initiatives.3. Key Performance Indicators (KPIs) Measures total printed/produced units per shift/day against the planned target to ensure productivity levels are met Tracks the percentage of error‑free, defect‑free printed materials delivered, ensuring adherence to quality standards and client specifications Monitors total downtime hours caused by breakdowns, setup delays, or operational interruptions; lower downtime indicates better planning and supervision. Measures the percentage of jobs completed within the scheduled timeframe, reflecting efficiency in workflow management. Tracks ink, paper, and consumable usage to ensure minimal waste and optimal resource utilization Evaluates operator productivity, adherence to SOPs, attendance, and overall discipline under the supervisor’s leadership Measures adherence to safety protocols, PPE usage, machine‑handling guidelines, and operational SOPsAssesses the accuracy and completeness of daily production reports, downtime logs, and material usage records. Tracks how quickly the supervisor responds to production issues, machine faults, or workflow delays4. Qualifications & Experience<br>Diploma/ITI in Printing Technology, Production, Mechanical, or related field 3–5 years of experience in printing or production operations, with supervisory experience preferred Logistics, Supply Chain or Business administration degree or diploma Experience in managing shift work is advantageous Forklift operator and / or other MHE licenced operator (working at heights required)<br>5. Skills & Competencies Continuous improvement (6 sigma, lean methodology, 6S) proven track record Product knowledge of bearings, power transmission, electric motors, etc. a strong advantage Highly computer literate, proficient in MS Excel, Word and Outlook Systems knowledge, ERP e.g. SAPThe job requires strong written and oral communication skills Highly effective interpersonal skills needed including conflict management
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<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>