وظائف مشرف فرع في الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Drive all prepaid card launch workstreams including UAE Central Bank regulatory submissions, BIN setup, scheme onboarding, card profiling, KYC/AML flow design, limit configuration, testing, and go-live readiness.</li><li>Define the prepaid card customer value proposition (features, pricing, rewards, digital wallet integration - Apple Pay, Google Pay, Samsung Pay), ensuring alignment with the platform's existing user base and the client's broader retail strategy.</li><li>Monitor portfolio performance across activation rates, average load/spend, revenue per active card, churn, and fraud; manage the prepaid card P&amp;L (interchange, fees, funding costs, scheme fees) and recommend actions to improve profitability.</li><li>Serve as the central product contact across the client's technology, operations, risk, finance, marketing, and platform teams, as well as external scheme partners and processors.</li><li>Prepare monthly performance dashboards and insight packs for senior stakeholders; support steering committees by tracking milestones, risks, and issue resolution.</li><li>Own the end-to-end prepaid card product lifecycle - from CVP design, BIN setup, and scheme onboarding through configuration, UAT, pilot launch, full commercialization, and ongoing optimization - ensuring all launch dependencies are delivered on time and to specification.</li><li>Translate the agreed CVP into clear business requirements, product features, pricing models, and servicing models tailored to the platform's core user segments (parents, schools/institutions, students), ensuring the prepaid card complements existing payment methods.</li><li>Design and execute customer acquisition and activation strategies for the prepaid card across digital and branch channels, building onboarding and first-90-day journeys that maximize activation, first load, and early usage while reducing drop-off and time-to-first-transaction.</li><li>Manage prepaid card portfolio performance and P&amp;L, monitoring KPIs (active rate, average load/spend, revenue per active, ENR, churn, fraud rate) and recommending data-driven actions to improve profitability and sustainability.</li><li>Continuously enhance the prepaid CVP based on customer feedback, competitor benchmarking, and performance analytics - identifying opportunities for segment-specific propositions and integrating with the platform's existing ERP, installment, and notification capabilities.</li><li>Coordinate with scheme partners on scheme pricing, mandates, certifications, and compliance activities; support internal teams on required scheme certifications and maintain alignment with card network rules and regulations.</li><li>Act as a product owner in the squad to provide requirement inputs, resolve issues, and represent Business.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certifications in card product management or digital payments</li><li>Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA)</li><li>Agile/Scrum certification (e.g., CSPO, SAFe Product Owner)</li><li>PMP or PRINCE2 for structured project delivery</li><li>Experience with customer segmentation, CVP design, and rewards/loyalty program mechanics</li><li>Familiarity with UAE Central Bank regulations for prepaid card issuance and stored value facilities</li><li>Exposure to education technology (EdTech) or consumer payment platforms</li><li>Strong stakeholder management across business and technical teams</li><li>Excellent communication and presentation skills</li><li>Analytical mindset with a data-driven approach to product decisions and portfolio optimization</li><li>Self-starter comfortable operating autonomously in a fast-paced, cross-functional environment</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ol><li>Implement the instructions and directives issued by the direct supervisor related to the office's work.</li><li>Coordinate the direct supervisor's internal and external meetings, appointments, and visits in coordination with the relevant organizational units.</li><li>Coordinate with organizational units and external entities to provide the direct supervisor's logistical requirements, as well as the necessary documents, data, and records, as needed.</li><li>Review correspondence, prepare meeting minutes and reports, and follow up on their implementation.</li><li>Establish and maintain an electronic and hard-copy filing system for preserving all documents, records, and correspondence related to the direct supervisor.</li><li>Prepare and follow up on meeting minutes, official documents, and correspondence issued by the direct supervisor, and circulate or forward them to the concerned parties.</li><li>Manage incoming and outgoing mail and ensure its timely delivery to the relevant personnel within the office.</li><li>Provide all administrative and logistical support required by the direct supervisor in coordination with the relevant organizational units.</li><li>Perform any other duties or responsibilities related to the nature of the office's work as assigned by the direct supervisor.</li></ol><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> <p><span><span><strong>Academic Qualification and Years of Experience:</strong></span></span></p><br><p><span><span>High School</span></span><span>(3 years)</span><span><span> , Diploma </span></span><span>(2 years)</span><span><span>, or an equivalent qualification.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>&nbsp;DUTIES AND RESPONSIBILITIES</strong></span></span></p><br><ol><li><p><span><span>Ensures patient medical file available before and during consultation.</span></span></p><br></li></ol><ol><li><p><span><span>Maintain required stocks/supplies in the assigned ward.</span></span></p><br></li></ol><ol><li><p><span><span>Ensure that all ward equipments are in good working order.</span></span></p><br></li></ol><ol><li><p><span><span>Inform unit-nursing staff of pending admission and assist patient with admission procedure.</span></span></p><br></li></ol><ol><li><p><span><span>Ensure files returned to medical records department at the specified time frame.</span></span></p><br></li></ol><ol><li><p><span><span>Maintain ward registers as required.</span></span></p><br></li></ol><ol><li><p><span><span>Assist in inpatient areas as directed by Unit Nursing Supervisor.</span></span></p><br></li></ol><ol><li><p><span><span>Establishes and maintains records, filing systems, and logs.&nbsp;</span></span></p><br><ol><li><p><span><span>Operates a computer, duplicating machine, fax machine, calculator, and other peripheral office equipment in the course of assigned functions&nbsp;</span></span></p><br></li></ol></li></ol><ol><li><p><span><span>Assist the HOD in maintaining all necessary records pertinent to the JCI process.</span></span></p><br></li></ol><ol><li><p><span><span>Assist the HOD in maintaining records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.</span></span></p><br></li></ol><ol><li><p><span><span>Performs miscellaneous related duties as requested by the HOD.</span></span></p><br></li></ol><br>Responsibilities:<br><p><span><span><strong>&nbsp;DUTIES AND RESPONSIBILITIES</strong></span></span></p><br><ol><li><p><span><span>Ensures patient medical file available before and during consultation.</span></span></p><br></li></ol><ol><li><p><span><span>Maintain required stocks/supplies in the assigned ward.</span></span></p><br></li></ol><ol><li><p><span><span>Ensure that all ward equipments are in good working order.</span></span></p><br></li></ol><ol><li><p><span><span>Inform unit-nursing staff of pending admission and assist patient with admission procedure.</span></span></p><br></li></ol><ol><li><p><span><span>Ensure files returned to medical records department at the specified time frame.</span></span></p><br></li></ol><ol><li><p><span><span>Maintain ward registers as required.</span></span></p><br></li></ol><ol><li><p><span><span>Assist in inpatient areas as directed by Unit Nursing Supervisor.</span></span></p><br></li></ol><ol><li><p><span><span>Establishes and maintains records, filing systems, and logs.&nbsp;</span></span></p><br><ol><li><p><span><span>Operates a computer, duplicating machine, fax machine, calculator, and other peripheral office equipment in the course of assigned functions&nbsp;</span></span></p><br></li></ol></li></ol><ol><li><p><span><span>Assist the HOD in maintaining all necessary records pertinent to the JCI process.</span></span></p><br></li></ol><ol><li><p><span><span>Assist the HOD in maintaining records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.</span></span></p><br></li></ol><ol><li><p><span><span>Performs miscellaneous related duties as requested by the HOD.</span></span></p><br></li></ol><br>Qualifications:<br><ol><li><p><span><span><strong>QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS</strong></span></span></p><br></li></ol><ol><li><p><span><span>Graduate of a Secretarial Course or its equivalent&nbsp;</span></span></p><br></li></ol><ol><li><p><span><span>Six months or more in healthcare set up&nbsp;</span></span></p><br></li></ol><ol><li><p><span><span>Excellent command of oral and written English. Arabic language is desirable but not essential.</span></span></p><br></li></ol><ol><li><p><span><span>Responsibility for own continued professional growth beyond minimum preparation.</span></span></p><br></li></ol><ol><li><p><span><span>Must be well versed with Word and Excel.</span></span></p><br></li></ol> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>PERSONAL BANKER - SHARJAH BRANCH</strong></p><br><br><p><strong>Some careers shine brighter than others.&nbsp; &nbsp;</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>We are currently seeking an ambitious individual to join our IWPB team, working together with colleagues to define, manage and achieve divisional business targets.</p><br><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>To support the Premier, Advance and other department and assist the Relationship Managers to provide the customers a complete and wholesome experience of HSBC. Meet and Greet customers and assist them with their queries and requests for statements, letters etc. Monitor waiting time for customers in the Queue and remain alert to the surroundings.</li><li>Ensure that customers are served promptly, professionally and fairly as per Group Standards</li><li>Ensure that superior customer service is provided at the counter as well as through telephone</li><li>Customer privacy and confidentiality of customer information to be maintained at all times.</li><li>Accept ownership of a task/complaint and see it through for a satisfactory solution.</li><li>Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets</li></ul><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Proven ability in customer service and building customer relationships</li><li>Ability to identify customer needs and influence customers to take appropriate action to meet their needs</li><li>A broad knowledge of financial planning and defining customer needs</li><li>An understanding of the needs of the mass affluent customer segment in general</li><li>A full understanding of referral processes</li><li>Excellent customer service skills</li><li>Strong verbal and written communication skills</li><li>Customer driven with a strong focus on quality of service</li><li>Proven ability in making lending decisions in accordance with bank policy and guidelines</li><li>A clear understanding of how value is created within the Premium segment, both for customers and the bank</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE</li></ul><br><br><p><br>You’ll achieve more at HSBC.</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.&nbsp;<br>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><p><strong>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</strong></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p>The Fraud Analyst is responsible for identifying, monitoring, investigating, and preventing fraudulent activities across the Exchange's physical and digital channels to protect the Exchange and its customers from financial loss, operational risk, and reputational damage.<br></p><p><strong>1. Real-Time Monitoring & Detection</strong><br></p><ul><li><p>Monitor operational and digital activities across the branches, mobile application, website, and social media platforms to identify potential fraud risks and suspicious activities.</p></li><li><p>Detect, analyse, and escalate suspicious transactional activities in accordance with established fraud management procedures.<br></p></li></ul><p><strong>2. Investigation & Escalation</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate suspected and reported fraud or digital fraud incidents involving customers, partners, third parties, and digital channels thoroughly; document findings, preserve supporting evidence, and escalate high-risk or confirmed cases to the Fraud Prevention Officer and relevant departments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review, investigate, and close fraud alerts, obtaining and verifying the required supporting documents from customers for high-risk or critical alerts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complete fraud case files, ensuring accurate documentation, investigation notes and supporting records.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Escalate high-risk or confirmed fraud cases to the Fraud Prevention Officer and relevant stakeholders.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support recovery efforts in coordination with Customer Care and Operations teams, on fraud claims, chargebacks, and unauthorized transaction reports<br></p><p><strong>3. Trend Analysis & Strategy</strong></p><ul><li><p>Identify and analyze emerging fraud typologies and trends, including but not limited to mule activity, social engineering schemes, identity fraud.</p></li><li><p>Assist in enhancing fraud monitoring rules and detection capabilities.</p></li><li><p>Support tuning and optimization of fraud detection tools, transaction monitoring rules, device intelligence, and behavioral analytics capabilities<br></p></li></ul><p><strong>4. Risk Assessment & Root Cause Analysis</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support periodic Fraud Risk Assessments and incident analysis, including root-cause analysis to recommend corrective and preventive measures that close security gaps.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain awareness of industry developments, fraud intelligence sources and regulatory guidance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide actionable insights and recommendations to strengthen the organisation's fraud prevention framework.</p><br><p><strong>5. Brand & Digital Impersonation Protection</strong></p><ul><li><p>Monitor website and digital brand impersonation risks, including fake websites, phishing pages, fraudulent social media accounts, and fake advertisements. Coordinate appropriate escalation and takedown actions.<br></p></li></ul><p><strong>6. Reporting & Regulatory Compliance</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate records and prepare periodic fraud reports covering alert volumes, investigations, incident summaries, attempted fraud, financial losses, recoveries, and emerging fraud trends for senior management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and update fraud control documentation, rulebooks, and standard operating procedures</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support responses to requests from regulators, auditors, law enforcement agencies and business partners.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with applicable laws, regulations, internal policies and fraud management standards.</p><br><p><strong>7. Cross-Functional Collaboration</strong></p><ul><li><p>Coordinate closely with Risk, Compliance, AML, IT, Information Security, Operations, Branch Management, and Internal Audit on fraud-related matters.</p></li><li><p>Support Product and Technology teams on fraud requirements for new features, customer journeys, and integrations with third-party providers</p></li><li><p>Provide guidance and training programs to branch, operations, and customer-facing teams on fraud prevention best practices, red flags, escalation triggers, and customer protection measures.</p></li><li><p>Ensure full compliance with applicable regulatory requirements and internal policies.<br></p></li></ul><p><strong>8. Regulatory Alignment</strong><br></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure fraud handling and reporting practices comply with applicable regulatory requirements and internal policies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support fraud-related regulatory reporting, incident notifications, and information requests from regulators, banking partners, auditors, and card schemes</p><p><strong>&nbsp;</strong></p><p><strong>Success Measures ("How Success is Defined")</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Timely investigation and closure of fraud cases.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective identification and escalation of high-risk fraud incidents.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reduction in fraud losses and repeat incidents.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High-quality case management documentation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identification of emerging fraud trends and risk exposures.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Successful implementation of fraud prevention improvements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive audit and regulatory outcomes.</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2-3 years of experience in fraud prevention, fraud investigations, financial crime or transaction monitoring.</p></li><li><p>Experience within banking, exchange houses, remittance, payments, fintech or financial services.</p></li><li><p>Strong understanding of fraud investigation techniques and fraud risk management principles.</p></li><li><p>Experience analysing transactional and customer data to identify fraud risks.</p></li><li><p>Strong analytical, investigative and problem-solving skills.</p></li><li><p>Excellent report-writing and documentation skills.</p></li><li><p>Proficiency in Microsoft Excel and reporting tools.</p></li><li><p>Strong attention to detail and ability to manage multiple investigations simultaneously.</p></li></ul><p><strong>Desirable</strong></p><ul><li><p>Knowledge of UAE financial services and exchange house operations.</p></li><li><p>Understanding of AML, sanctions and financial crime frameworks.</p></li><li><p>Experience with fraud monitoring systems, case management platforms and data analytics tools.</p></li><li><p>Knowledge of digital fraud, cyber-enabled fraud and online scam typologies.</p></li><li><p>Professional certification in Fraud, Financial Crime, Risk or Compliance.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Receive work and Job Card from the workshop supervisor</p></li><li><p>By receiving the job card, performs each requirement and ticks and signed the checklist before moving forward.</p></li><li><p>Remove old, defected paint with the use of liquid paint remover, scraper, or other effective techniques.</p></li><li><p>Ensure that enough paint/paint material is available in stock.</p></li><li><p>Prepare the mix of colours and ensure the matching of original colour.</p></li><li><p>If any material is required to purchase, informs the supervisor.</p></li><li><p>Identifies additional work and non-conformances. Rapidly communicates them to the supervisor and writes them down on the Job Card.</p></li><li><p>Ensure the presentation of the vehicle viz. resetting of equipment and accessories, cleanliness.</p></li><li><p>Update the supervisor and stores excessive consumables if any for use to avoid wastage.</p></li><li><p>Tidies up and cleans the work area, and all the tools used (individual or collective).<br>Maintain the stock of tools and keeps them in proper condition.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the Role</b></p><p>Join Al-Futtaim Automotive and take the lead as an <b>Aftersales Manager – Toyota Al Ain</b>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><p>&nbsp;</p><p><b>What You Will Do</b></p><ul><li>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</li><li>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</li><li>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</li><li>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</li><li>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</li><li>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</li><li>Ensure full compliance with brand standards, HSSE requirements, and operational policies</li><li>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Proven leadership experience within automotive aftersales or service operations</li><li>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</li><li>Deep understanding of dealership aftersales processes and customer lifecycle</li><li>Data-driven approach with the ability to turn insights into actionable improvements</li><li>Exceptional stakeholder management and communication skills</li><li>Passion for developing people and leading high-performance teams</li><li>Experience driving change and continuous improvement initiatives</li><li>Strong systems proficiency (ERP/reporting tools)</li></ul><p>&nbsp;</p><p><b>About the Team</b></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><p>&nbsp;</p><p><b>What Equips You for the Role</b></p><ul><li>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</li><li>Minimum <b>10 years’ experience</b> within automotive dealerships</li><li>At least <b>5 years in a leadership role within aftersales/service operations</b></li><li>Demonstrated success in driving financial performance and enhancing customer experience</li><li>Strong coaching, leadership, and team development capabilities</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>Guest Service Responsibilities<br> • The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.<br> • The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.<br> • The Service Center Agent must ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers “first” impression of Hotel is a lasting one of genuine warmth and friendliness and of high standards.<br> • Follow up: The Service Center Agent will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.<br> • Telephone transfers: The Service Center Agent will be attentive to all guest requests and will ensure his/her entire satisfaction the service provided. She/he will ensure to transfer a call to the right person; he/she will introduce the person on line before to hang off. The Service Center Agent must know by heart all the telephone extensions of the Hotel in order to be more efficient.<br> • Privacy: The Service Center Agent will be attentive to respect the privacy/confidentiality of the information, or guest names available at the operator room. He/she will ensure not to transmit any guest name, or guest history information.<br> • Wake-Up Calls: The Service Center Agent will ensure that any wake-up call requested by a guest is performed at the exact time according to the established procedure.<br> • Guest Messages: The Service Center Agent will be attentive when they receive a message for a guest to take all the information and record them carefully. She/he well ensures that the guest has well received the message with full information.<br> • Calls Handling: The Service Center Agent is responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.<br> • Guest Knowledge: The Service Center Agent must have a good knowledge of the Sofitel So Bangkok guests, especially all the VIP and will mention their name on the phone as often as possible.</p><br><br> <p>Technical Responsibilities<br> • Organization: She/he will ensure that Service Centre Room is perfectly tidy at any time.<br> • F&amp;B Knowledge: The Service Center Agent has to ensure his/her full knowledge about the hotel outlets and menus. . The Solution Centre Officer must know on a daily basis the dishes of the day and have a good knowledge of Room service menu with all characteristics.<br> • F&amp;B Order: The Service Center Agent will be attentive to get all details of a Room Service order, asking the accurate questions. All will be carefully recorded in a logbook and the full details will be given to the Room Service staff. The Service Center Agent will then ensure that the order is sent on time and reconfirm with the guest if it is reaching his expectations<br> • Housekeeping Follow up: He/she will as well answer all guest requests regarding the housekeeping issues. He/she will then ensure that he/she understands properly the request and will record the full details in the Logbook. The Service Center Agent will then ensure that the request has been followed up on time and will reconfirm with the guest that the proper follow up has been made.<br> • Communication: She/he will be attentive on all information received during the Supervisor briefing. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The Service Center Agent will read the Service Center Agent logbook at the beginning of shift, follow up and keep it updated during his/her shift. Any problem or complaint must be recorded by the The Service Center Agent right away.<br> • Handover: Each end shift, The Service Center Agent will give a full handover to The Service Center Agent of the following shift regarding the activity &amp; pending issues to be followed.<br> • Security Issues: The Service Center Agent has an important role to play in terms of security; he/she has to know by heart all security procedures established and to be able to act accurately if it is required.<br> • To ensure that all the standards and procedures established at the Hotel are reached successfully and permanently.</p><br><br> <p>OTHERS</p><br><br> <p>• Continuous learning through own IDP.<br> • Any other duties as may be assigned by the superior.</p><br><br> <p>ACCOUNTABILITIES</p><br><br> <p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><br><br> <p>COMPANY’S CULTURE</p><br><br> <p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENT </p><br><br> <p>1. Bachelor degree in Hotel Management or any relevant discipline<br> 2. Minimum of 1 years in Call Center experience, preferably in a hospitality business<br> 3. Knowledgeable both in Call Center operation and technical<br> 4. Have excellent English &amp; Russian communication skills both in written and spoken posses professional disposition with excellent communication and interpersonal skills</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>● Alongside your cross-functional team (engineering, product, data), participate in continuous discovery of your customer/business needs/desires/problems to drive desired outcomes<br> ● Design, write and release software as a solution to an end-to-end problem in your business domain and deliver value in small batches in accordance with our engineering standards<br> ● Understand scalability &amp; complexity of your services and own &amp; innovate the entire SDLC<br> ● Mentor and inspire other engineers and continually optimize your team’s practices to develop it into a self-organized, continuously improving unit<br> ● Critically question and simplify our tech org systems/processes and solutions<br> <br> <br> Note:<br> On top of very good technical skills, this role requires someone willing to assume end-to-end ownership of a specific area/initiative and thrives on emphasizing with their user pains/desires/needs. You are keen to explore alternative ways of working that optimize for co-creation and continuous improvement.</p><br><br>What you need to be successful<br><p>● Empathetic and able to easily build relationships<br> ● Good verbal and written communication skills<br> ● Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback<br> ● Understanding of lean/agile values &amp; principles and associated practices<br> ● 3+ years of software engineering experience, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)<br> ● 1+ years of software development with Flutter (using Dart)<br> ● Good understanding of the Flutter ecosystem, including State Management, DI, and Testing Framework (Unit,Widget/Integration tests)<br> ● Some understanding of the Native mobile development life cycle including iOS &amp; Android-specific application development (Kotlin/Java &amp; Swift/Objective-C and well-known application frameworks)<br> ● Proficient in testing with focus on automated end to end quality<br> ● Familiarity with the general mobile landscape, architectures, trends/emerging tech<br> ● Familiar with Analytics and A/B testing tools<br> ● Experience with continuous integration and continuous delivery tools and techniques to keep the development branch always in a releasable state</p><br><br>Who we are<br><p><strong>Who are we?&nbsp;</strong><br> Since launching in Kuwait in 2004, talabat, the leading on-demand food and<br> Q-commerce app for everyday deliveries, has been offering convenience and reliability<br> to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our<br> riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our<br> 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br> <br> <strong>A little bit about our engineering culture</strong><br> Shorten Feedback Loops: we optimize for flow of value in small batches so that we can learn faster and minimize waste. This applies to how we build systems, communicate with each other, etc<br> Quality enables Speed: we adhere to XP, Lean, and Continuous Delivery practices to deliver value with the highest quality/security in a sustainable way<br> Product-minded Engineers: we all have a good understanding of our business &amp; customer problems to minimize costly hand-overs and ensure we solve problems more effectively, and faster</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers grow faster than others.&nbsp;</span></strong></p><br><br><p><span>If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential</span></p><br><br><p><span>HSBC </span><span>International Wealth and Premier Banking</span><span> aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><p><span>We are currently seeking an ambitious individual to join our Mortgage Distribution team in a client facing role as the bank seeks to grow its IWPB business and specifically the Mortgage book by understanding and fulfilling clients’ needs. </span></p><br><br><p><span>The working location for this position is <strong>HSBC Tower, Dubai, UAE.</strong> </span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Pro-actively acquire HNWI &amp; UHNWI New to Bank &amp; Existing to Bank clients in the UAE via effective contact strategy and delivery of the home finance sales process with a keen cross-sale awareness. </span></li><li><span>Provide Home finance solutions and services to HNW, UHNW, Premier, Private Banking, Corporate Banking and self-employed clients with professionalism and efficiency.</span></li><li><span>Work as part of an integrated branch management team to ensure, standards and are met and operating models delivered.</span></li><li><span>Maximize profit and achievement of the growth. Meet and exceed financial targets as outlined within AOP.</span></li><li><span>Agree and manage lending facilities within any agreed Approval Authority (RAA).</span></li><li><span>Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss.</span></li><li><span>Ensure that sales &amp; operations are undertaken in accordance with HSBC Bank plc. FIM, BIM and Credit Policy lending guidelines.</span></li><li><span>The jobholder will also adhere to and be able to demonstrate adherence to internal controls and credit policies.</span></li><li><span>Comply with the relevant Group standards including GHQ and the Regulatory organization as applied to the implementation of the WPB strategy in their country.</span></li></ul><br><p><strong><span>Knowledge / Experience</span></strong></p><br><br><ul><li><span>Evidence of strong sales results in home finance.</span></li><li><span><span>Client driven with a strong focus on quality of service.</span></span></li><li><span>Relationship management experience with high-net-worth clients.</span></li><li><span>Strong communication and influencing skills.</span></li><li><span>Understanding of business banking client segment and wealth management products and services.</span></li><li><span>Strong market knowledge of UAE property market and home finance offerings.</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li></ul><br><p><span>You’ll achieve more at HSBC.</span></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br><br> </div>

<h2><span>Key Responsibilities</span></h2><ul><li><p><span>Collect, sort and process laundry items, including linen, towels, uniforms, garments and other textiles, in accordance with company procedures.</span></p></li><li><p><span>Operate washing machines, dryers, presses, irons and other laundry equipment safely and efficiently.</span></p></li><li><p><span>Check laundry items for stains, damage, missing buttons and other defects before and after processing.</span></p></li><li><p><span>Apply the correct washing, drying, pressing and finishing methods based on fabric type, colour and care instructions.</span></p></li><li><p><span>Measure and use laundry detergents, chemicals and stain-removal products correctly, following manufacturer instructions and health and safety requirements.</span></p></li><li><p><span>Fold, press, iron, hang and package clean laundry to the required quality standards.</span></p></li><li><p><span>Separate clean and soiled laundry to prevent cross-contamination and maintain high standards of hygiene.</span></p></li><li><p><span>Count, label, record and distribute processed laundry accurately to the relevant departments, rooms or customers.</span></p></li><li><p><span>Maintain accurate records of laundry volumes, damaged items, lost property, chemical usage and equipment issues where required.</span></p></li><li><p><span>Inspect laundry equipment and report faults, leaks, unusual noises, safety concerns or maintenance requirements promptly.</span></p></li><li><p><span>Keep the laundry room, storage areas, work surfaces and equipment clean, tidy and organised.</span></p></li><li><p><span>Store clean linen, uniforms and other laundry items appropriately to protect them from damage, contamination and loss.</span></p></li><li><p><span>Handle laundry bags, linen trolleys and loads safely, following manual handling procedures at all times.</span></p></li><li><p><span>Support stock control by monitoring linen, uniforms, laundry supplies, detergents and packaging materials.</span></p></li><li><p><span>Report stains, damaged items, shortages, lost property and quality issues to the Supervisor or relevant department.</span></p></li><li><p><span>Follow company policies relating to hygiene, infection prevention, chemical handling, fire safety, personal protective equipment and workplace health and safety.</span></p></li><li><p><span>Work cooperatively with housekeeping, accommodation, facilities and other departments to meet daily laundry requirements.</span></p></li><li><p><span>Carry out other reasonable duties required to support an efficient, hygienic and well-organised laundry operation.</span></p></li></ul><h2><span>Qualifications and Experience</span></h2><ul><li><p><span>Previous experience as a Laundry Attendant, Laundry Operative, Housekeeping Assistant, Cleaner or in a similar role is desirable.</span></p></li><li><p><span>Experience operating commercial laundry equipment, including washing machines, tumble dryers, irons, presses or steamers, is an advantage.</span></p></li><li><p><span>Good understanding of laundry procedures, fabric care, stain removal and the handling of clean and soiled linen.</span></p></li><li><p><span>Basic knowledge of workplace health and safety, manual handling, hygiene and safe chemical usage.</span></p></li><li><p><span>Ability to identify different fabrics, follow care labels and select appropriate cleaning and finishing methods.</span></p></li><li><p><span>Good attention to detail and a commitment to maintaining high standards of cleanliness, presentation and quality.</span></p></li><li><p><span>Ability to work efficiently in a fast-paced environment and manage multiple laundry tasks within required timeframes.</span></p></li><li><p><span>Physically able to stand for extended periods and lift, carry, push and move laundry bags, linen trolleys and other items when required.</span></p></li><li><p><span>Reliable, punctual, organised and willing to take a hands-on approach to daily laundry operations.</span></p></li><li><p><span>Positive attitude, professional conduct and the ability to work effectively as part of a team.</span></p></li><li><p><span>Clear communication skills and the ability to follow written and verbal instructions.</span></p></li><li><p><span>Flexibility to work varied shifts, including early mornings, evenings, weekends and public holidays when required.</span></p></li></ul>

<ul><li><p>BIM Manager is an experienced design team member who will be assigned to review the deliverables of the existing design and construction team during the implementation of projects.</p></li><li><p>The BIM Manager will put in place all BIM requirements for each project. This will include preparing/reviewing the BIM Execution Plan, LOD Matrix, modelling methodology, Coordination strategy, Collaboration and Exchange timeframe, files format and other requirements and ensure it is communicated to all consultants and contractors involved in the project.</p></li><li><p>Duties shall include auditing Design & Construction models to ensure consistency, looking at the information attached to the geometry for scheduling and BOQs purpose, overlapping or duplicating geometries, warnings, file sizes, over modelling, etc. This model audit will be performed at each submission from the consultants and/or contractors. This audit will help reduce the amounts of utility clashes, better understand potential problems in the files, and ensure accurate scheduling and BOQs.</p></li><li><p>The BIM Manager shall coordinate BIM activities among the Lead Design Consultant, Other Consultants, contractors, and stakeholders to ensure that digital models are properly integrated and aligned with program and construction requirements. The role includes monitoring model development progress, identifying integration gaps, supporting multidisciplinary coordination, and ensuring that BIM outputs support project design and delivery objectives in accordance with the PMC’s design management responsibilities.</p></li><li><p>Attend and provide support during coordination meetings with consultants.</p></li><li><p>Provide direct support to the project team in extracting information from the model or for visualization purposes.</p></li><li><p>Review reports of utility clashes, BOQs, and material specification extraction from the BIM model.</p></li><li><p>Can elaborate to Client the models/sections/clashes in Rivert and AutoCAD 360</p></li><li><p>Attend various technical coordination workshops to gather all the information required to develop a tailored project’s BIM strategy.</p></li><li><p>Review BIM protocols and any other required BIM documentation to allow for a successful implementation.</p></li><li><p>Audit, and review any documentation such as BIM Models, BIM Execution Plan or related documents related to BIM against established BIM standards and protocols and ensure a smooth transition between all phases (Design, Construction & Operation) and all team members of a project.</p></li><li><p>Comply with the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor including occasional drafting work in support of PMC activities.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>BSc degree in civil engineering.</p></li><li><p>10+ years of experience across all phases of BIM Management.</p></li><li><p>At least 3 recent years in a similar position within PMC team.</p></li><li><p>Fully Conversant across all modern BIM Software specifically Civil 3D.</p></li><li><p>Fully conversant with Abud Dhabi Municipality Requirements.</p></li><li><p>Good communication skills with the ability to compose and explain complex issues concisely to different audiences.</p></li><li><p>Excellent team working skills, motivated and productive attitude.</p></li><li><p>Ability to prioritize and undertake a range of tasks with a positive, flexible attitude and willingness to learn.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Performs all managerial functions for the Kids Club Staff according to company policies and procedures including, hiring qualified Kid s Club Attendants, training, performance</li><li>Schedules Kids Club Attendants to meet current Kid s Club Budget as assigned by Service</li><li>Attends all club staff meetings</li><li>Keep Assistant Entertainment&nbsp; Manager or Entertainment Manager informed daily of all extraordinary or unusual conditions and situations. Contact supervisor to assist with handling of special</li><li>Performs other duties as requested by Entertainment Manager/Director of Entertainment&nbsp;</li><li>Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information</li><li>Ensures that all parents receive copies of the Kid s Club</li><li>Ensures that all members utilizing Kid s Club have paid for the</li><li>Ensures that the Kid s Club area is clean and maintained according to set</li><li>Ensures that all toys and other objects are clean and Ensures the safety of children in Kid s club area. Follow all safety</li><li>Ensures that all Kid s club staff maintains current CPR certification for all ages</li><li>Reports incidents according to company policy and submits completed incident reports to the Service</li><li>Assists Entertainment Manager with all member concerns regarding Kid s Club</li><li>Trains all Kid s Club attendants to perform duties according to company policy.</li><li>Provides care to children including paging the parent or guardian to change soiled diapers, cleaning soiled clothing and accessories, attending to their personal needs, and similar</li><li>Disciplines children and recommends or initiates other measures to control</li><li>Develops and implements activities for the Center attention on the children s needs and safety at all times.</li><li>Project a positive friendly and caring attitude at all times while interacting with children and their</li><li>Provide parents or guardians information of the child s behavior and any unusual occurrence or activity involving their child.</li></ul><br>Qualifications<br><br><ul><li>Has 2-3 years managerial role experience, preferably on the same role in a 4-5 star Hotel.</li><li>Flexibility to respond to a range of different work situations</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>