وظائف مطورى واجهة مستخدم

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>The purpose of the Director - Merchandise Planning role is to define and own the end-to-end planning strategy, ensuring alignment with business objectives while driving profitable growth through effective management of OTB, inventory, and key planning KPIs. The role leads Subvertical performance by overseeing planning operations, steering cross-functional decision-making, developing high-performing teams, and leveraging technology and innovation to continuously enhance planning capabilities, agility, and business outcomes.</p> <h4>Strategic oversight and monitoring</h4> <ul> <li>Responsible for the planning strategy of the sub-vertical in alignment with profitability targets and broader KPIs.</li> <li>Monitor overall planning KPIs, including stock levels, ISA (Inventory Service Availability), Full Price Sell-Through, DOI (Days of Inventory), OTIF (On-Time In-Full), fill rates, and costs. Drive actions to ensure target KPIs are met.</li> <li>Ownership of OTB guidance and governance ensuring agility in inventory management across the year and mitigation of EOY risk.</li> </ul> <h4>Operational oversight and excellence</h4> <ul> <li>Act as the primary point of contact for the VP Planning, managing escalations and arbitration as needed.</li> <li>Collaborate with the cross-functional VPs to address major decisions related to omni-stock management and reallocation across channels.</li> <li>Review and challenge critical operational components, including OTB, budgets, supply plans, markdown, and liquidation strategies.</li> <li>Lead and drive S&OP processes to ensure the synchronization of demand and supply plans addressing risks and opportunities.</li> <li>Manage B2B and B2C components of the business objectively ensuring the correct balance of inventory, prioritization and strategic alignment.</li> </ul> <h4>Route-to-market & logistics optimization</h4> <ul> <li>Partner with Logistics and Commercial teams to define and implement optimal route-to-market strategies for new and existing brands, ensuring alignment with business objectives and operational capabilities.</li> <li>Drive logistics cost optimization initiatives by improving end-to-end operational efficiency (ordering, receiving, picking), in close collaboration with Logistics teams and external suppliers.</li> </ul> <h4>Organizational development and mentorship</h4> <ul> <li>Drive organizational effectiveness through the deployment of technological capabilities such as Blue Yonder and SAP, while ensuring strong team adoption and effective utilization of these tools.</li> <li>Foster best practices in Planning across the division, ensuring alignment with organizational standards and goals including RACI ownership.</li> <li>Support, mentor, and grow the capabilities of Merchandise Planners, especially in the adoption and optimization of advanced planning tools like Blue Yonder.</li> </ul> <h4>Innovation and continuous improvement</h4> <ul> <li>Identify opportunities for continuous improvement in planning methodologies, leveraging technology to enhance accuracy, scalability, and efficiency.</li> </ul> <h4>What you’ll need to succeed</h4> <h4>Professional experience</h4> <ul> <li>12 to 15+ years of experience in merchandise planning, inventory management, preferably within a global brand in FMCG, luxury, multi-brand, B2B or retail environment.</li> <li>Proven experience in managing large teams across diverse planning functions.</li> <li>Extensive experience in implementing and optimizing advanced planning tools, such as Blue Yonder and/or SAP.</li> <li>Demonstrated success in developing and executing planning strategies that align with organizational goals and deliver measurable results.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a Master’s degree is preferred.</p> <h4>Additional skills</h4> <ul> <li>Advanced leadership and strategic thinking skills to guide large-scale planning initiatives.</li> <li>Strong analytical and problem-solving capabilities to monitor KPIs and drive performance improvements.</li> <li>Exceptional communication and stakeholder management skills to collaborate effectively with senior leadership and cross-functional teams.</li> <li>Excellent strategic thinking and communication skills, with proficiency in both oral and written presentations.</li> <li>Advanced knowledge of planning processes, inventory management principles, and omni-channel planning strategies.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Job Purpose</u></strong></p><br><p><span>A global commercial reporting and analytics role responsible for delivering dashboards, KPI reporting, performance analysis, and business insights using existing CRM and operational data sources, with no ownership of source-system data, commercial decisions, or data governance processes.</span></p><br><p><span><strong><u>Key Accountabilities</u></strong></span></p><br><p><i><span>Commercial Performance Reporting &amp; Analytics</span></i></p><br><ul><li><p><span>Support forecasting activities through analysis of historical performance, pipeline trends, and commercial data.</span></p><br></li><li><p><span>Analyse sales and commercial performance data to identify trends, risks, opportunities, and areas for improvement.</span></p><br></li><li><p><span>Develop and maintain Power BI dashboards and reports to monitor commercial performance across verticals, regions, capabilities, and accounts.</span></p><br></li><li><p><span>Monitor and report on key KPIs, including:</span></p><br><ul><li><p><span>Lead conversion rates</span></p><br></li><li><p><span>Pipeline performance</span></p><br></li><li><p><span>Revenue development</span></p><br></li><li><p><span>Win/loss ratios</span></p><br></li><li><p><span>Forecast accuracy</span></p><br></li><li><p><span>Account growth performance</span></p><br></li></ul></li><li><p><span>Develop regular commercial analytics reports and executive summaries for leadership teams.</span></p><br></li><li><p><span>Support the preparation of commercial performance reports and presentations for leadership reviews, business updates, and commercial performance discussions</span></p><br></li><li><p><span>Translate complex data into clear and actionable business insights and visual storytelling.</span></p><br></li><li><p><span>Present findings in a structured and engaging way to both technical and non-technical stakeholders.</span></p><br></li><li><p><span>Reports designs should provide guidance to monitor marketing performance metrics across campaigns, channels, customer segments, and digital engagement activities.</span></p><br></li><li><p><span>Develop and maintain dashboards and reports tracking marketing performance, campaign effectiveness, lead generation, lead conversion, and customer engagement metrics.</span></p><br></li><li><p><span>Provide analysis and insights on marketing activities and their contribution to pipeline development and commercial outcomes.</span></p><br></li><li><p><span>Provide insights into customer journeys and conversion paths across CRM and digital marketing platforms.</span></p><br></li><li><p><span>Support attribution analysis to evaluate the effectiveness of marketing activities on pipeline creation and revenue generation.</span></p><br></li><li><p><span>Provide performance data and analyses of marketing campaign effectiveness.</span></p><br></li><li><p><span>Support alignment between sales and marketing reporting to ensure end-to-end visibility from lead generation to revenue conversion.</span></p><br></li></ul><p><i><span>Sales &amp; Account Performance Support</span></i></p><br><ul><li><p><span>Support performance monitoring for global accounts against their commercial targets and commercial objectives.</span></p><br></li><li><p><span>Assess performance metrics related to customer engagements, tenders, and account development activities.</span></p><br></li><li><p><span>Create visibility on contract renewal pipelines and strategic account opportunities.</span></p><br></li><li><p><span>Provide analytical insights and observations to support commercial decision-making and performance improvement initiatives.</span></p><br></li></ul><p><i><span>Reporting Automation &amp; Systems Enhancement</span></i></p><br><ul><li><p><span>Develop and improve automated reporting capabilities using Power BI, Excel, and related analytical tools.</span></p><br></li><li><p><span>Utilise the data lake for reports &amp; dashboards and cooperate with IT/Infra to understand data structure and data source systems such as Dynamics CRM, Excel, ERP/TMS/WMS systems, and other business platforms.</span></p><br></li><li><p><span>Perform regular validation checks on reports and dashboards and highlight issues requiring correction by relevant system or data owners</span><span>.</span></p><br></li><li><p><span>Monitor continuous improvement initiatives to enhance reporting efficiency and stakeholder adoption.</span></p><br></li><li><p><span>Support onboarding and training of stakeholders on reporting tools, dashboards.</span></p><br></li><li><p><span>Leverage available Power BI, automation, and AI-enabled reporting features to improve reporting efficiency and insight generation</span><span>.</span></p><br></li></ul><p><i><span>Stakeholder Management &amp; Collaboration</span></i></p><br><ul><li><p><span>Working closely with commercial, marketing, finance, operations, and product stakeholders globally.</span></p><br></li><li><p><span>Support cross-functional collaboration to ensure alignment on reporting, KPIs, forecasting, and performance visibility.</span></p><br></li><li><p><span>Gather reporting requirements from stakeholders and translate them into meaningful analytical outputs.</span></p><br></li><li><p><span>Support commercial leadership with timely and accurate business intelligence.</span></p><br></li></ul><p><i><span>Budgeting &amp; Forecasting</span></i></p><br><ul><li><p><span>Support preparation of annual budgets and forecasts across verticals, accounts, capabilities, and regions based on historical performance and pipeline trends.</span></p><br></li><li><p><span>Monitor monthly forecast performance against budget and provide insights on variances and risks, both for Marketing and Vertical Markets/Global Accounts</span></p><br></li><li><p><span>Contribute to the continuous improvement of forecasting reports and analytical approaches.</span></p><br></li></ul><p><span><strong><u>Qualifications, Experience and Skills</u></strong></span></p><br><p><span><strong>Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Data Analytics, Business Administration, Logistics, Marketing, Computer Science, or a related field.</span></p><br></li><li><span>Minimum 3–5 years of relevant experience in data analytics, commercial reporting, sales operations, or business performance analysis.</span></li><li><span>Experience with marketing performance reporting, digital analytics, or marketing automation platforms is advantageous.</span></li><li><span>Exposure to website analytics and customer engagement reporting is preferred.</span></li><li><span>Experience within logistics, freight forwarding, supply chain, or commercial environments is preferred.</span></li><li><span>Hands-on experience with CRM platforms, preferably Microsoft Dynamics CRM.</span></li><li><span>Experience in Power BI dashboard development and commercial reporting.</span></li><li><span>Exposure to sales pipelines, vertical organizations, and key account management environments.</span></li><li><span>Experience working with cross-functional and matrix organisations.</span></li></ul><p><span><strong>Experience&nbsp;</strong></span></p><br><p><i><span>Essential</span></i></p><br><ul><li><span>Power BI&nbsp;</span></li><li><span>CRM reporting&nbsp;</span></li><li><span>Commercial analytics&nbsp;</span></li><li><span>Advanced Excel&nbsp;</span></li><li><span>Data visualisation&nbsp;</span></li><li><span>Business reporting&nbsp;</span></li></ul><p><i><span>Desirable</span></i></p><br><ul><li><span>Marketing analytics&nbsp;</span></li><li><span>Logistics industry experience&nbsp;</span></li><li><span>Forecasting exposure&nbsp;</span></li><li><span>AI-enabled reporting tools</span></li></ul><p><span><strong>Skills &amp; Competencies&nbsp;</strong></span></p><br><ul><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Excellent attention to detail and commitment to data accuracy.</span></p><br></li><li><p><span>Ability to convert complex data into meaningful business insights and visual storytelling.</span></p><br></li><li><p><span>Strong communication and stakeholder management skills.</span></p><br></li><li><p><span>Ability to work effectively across cross-functional and multicultural teams.</span></p><br></li><li><p><span>Strong organisational and time management skills with the ability to manage multiple priorities.</span></p><br></li><li><p><span>Agile mindset with a continuous improvement orientation.</span></p><br></li><li><p><span>Understanding of commercial and marketing performance metrics and experience interpreting business performance data.</span></p><br></li><li><p><span>Commercial awareness and understanding of logistics and supply chain processes.</span></p><br></li><li><p><span>Ability to communicate effectively with both technical and non-technical audiences.</span></p><br></li><li><p><span>Fluent written and spoken English; additional languages are an advantage.</span></p><br></li></ul><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the complete onboarding process including PRO process. Review and update the induction presentation. Review the performance of the vendors on a yearly basis. Manage the escalations from the stakeholders (We One BU &amp; DPW PRO) during deployments.</span></span></p><br><p><span><span>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct We Care meetings and Gemba walks for the welfare of the employees. Involved in planning and conducting employee engagements activities for the entire workforce whereby reducing attrition and improve employee retention.</span></span></p><br><p><span><span>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and update the policy and procedures. Ensure the same is communicated to all employees. Conduct awareness meetings and preparation of the communications.</span></span></p><br><p><span><span>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage employee relations and resolve conflicts. All Zoho escalations are addressed and closed. Final decisions arrived for certain DC cases.</span></span></p><br><p><span><span>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee payroll, EOS and benefits administration. Approval of SRF and signing of all employees’ letters (salary revision, promotion, service, request letters) in a timely manner. Handle escalations of EOS and resolve. Approve all work-related injury for treatments, involved in yearly insurance renewals, coordinate with insurers to handle medically critical cases and take final decisions on medically unfit cases.&nbsp;</span></span></p><br><p><span><span>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Timely approval of employee-related requests and all types of invoices in fusion.</span></span></p><br><p><span><span>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Single point of contact to handle and resolve employees’ queries for escalated cases with authorities and Leadership team, through ensuring compliance to labour laws.</span></span></p><br><p><span><span>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle internal and external audits for the company. Responsible for working on the audit findings and closure of the same.</span></span></p><br><p><span><span>9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rollout yearly Performance Appraisals for the workforce and finalizing the payouts. Coordinate employee training and development programs.</span></span></p><br><p><span><span>10.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Involved in suggesting and implementing digitization and automation of HR processes. Coordinate with IT for system enhancements and agree to final go ahead of the IT projects.</span></span></p><br><p><span><span>11.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer all HR team members, guide and support, evaluate their performance and lead them to achieve organization goals.&nbsp;</span></span></p><br><p><span><span>12.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead special projects, review HR metrics / management reports, process reengineering and continuous improvement, ensuring accuracy, timeliness, and improved employee experience across HR operations.</span></span><br>&nbsp;</p><br><br><p><span><span><strong>TECHNICAL COMPETENCIES</strong></span></span></p><br><br><ul><li><span><span><strong>People - Employee Relations –&nbsp;</strong></span></span><ul><li><span><span><strong>Ensuring Adherence to Code of Conduct :</strong>&nbsp;Ensures employees are following DP World's Code of Conduct and independently handles non-routine cases of employee misdemeanor.</span></span></li></ul></li><li><span><span><strong>People - Organization Design &amp; Effectiveness</strong></span></span><ul><li><span><span><strong>Structuring the Organization and Workforce :</strong>&nbsp;Guides the analysis of DP World's organizational structure and HC systems, identifying new and more efficient organization structures, HC systems and modes of governance to assist leaders in achieving their organization strategy.</span></span></li><li><span><span>&nbsp;<strong>Managing Workforce Plans :</strong>&nbsp;Manages the headcount and associated budget for relevant departments and works with the department heads to plan their workforce requirements accordingly.</span></span></li><li><span><span><strong>Examining Effectiveness Holistically :</strong>&nbsp;Provides advice to HC Business Partners and line managers on the&nbsp; compensation and benefits decisions for their employees; resolves complex or non-routine issues, managing and resolving cases from beginning to end.</span></span></li></ul></li></ul><p><span><span><strong>People - Performance and Rewards</strong></span></span></p><br><ul><li><span><span><strong>Evaluating Employee Performance :</strong>&nbsp;Develops a comprehensive understanding of the performance management process and system and coordinates the evaluation of employees' performance across the departments within DP World.</span></span></li><li><span><span><strong>People - Administrative and Regulatory Affairs</strong></span></span><ul><li><span><span><strong>Completing Operational Activities or Projects :</strong>&nbsp;Defines the objectives and resources required to successfully support a project/activity and effectively manages own and team time to complete projects within the established timeframes.</span></span></li><li><span><span><strong>Following Up on Operational Activities or Projects :</strong>&nbsp;Follows up and keeps others informed of progress on tasks and project responsibilities to make certain that results are achieved and deadlines are successfully met.</span></span></li></ul></li><li><p><span><span><strong>HRIS &amp; Digital Literacy:</strong> Proficiency in <strong>Oracle Fusion</strong> (for approvals and invoices) and <strong>Zoho</strong> (for escalation management). Experience in HR process automation and digitization.</span></span></p><br></li><li><p><span><span><strong>Operations Management:</strong> Deep understanding of the full employee lifecycle, including complex onboarding, PRO/labor law processes, and offboarding (EOS).</span></span></p><br></li><li><p><span><span><strong>Compliance &amp; Audit:</strong> Knowledge of local labor laws and the ability to manage internal/external audit frameworks, ensuring closure of non-compliance findings.</span></span></p><br></li></ul><br><br><br><p>Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.</p><br><p>With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.</p><br><p>We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><br><p>What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.</p><br><p>DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.</p><br><p>We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.</p><br><p>WE MAKE TRADE FLOW</p><br><p>TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.</p><br> </div>

About SYSCORT<br><br>Syscort is a global consulting and technology services firm based in the UAE, delivering business transformation solutions across MENA, APAC, UK, US, and Europe. We specialize in Treasury & Risk Consulting, Financial Transformation, Data & Analytics, AI & Automation, and Technology Consulting, helping organizations optimize operations, unlock insights, and build future-ready enterprises.<br><br>Role Summary<br><br>We are looking for an Application Support Engineer to manage day-to-day support of banking applications and coordinate with internal IT teams, managed service teams and OEM/application vendors.<br><br>The role will be responsible for application support, incident and problem management, ITIL/ITSM processes, vendor/OEM coordination, escalation management and ensuring SLA-driven resolution of production issues.<br><br>Key Responsibilities<br><br>Manage day-to-day production application support for banking applications. Monitor application availability, incidents, alerts, scheduled jobs and operational activities. Coordinate with internal IT teams, infrastructure teams, application engineers and business users to resolve incidents. Coordinate with OEMs, application vendors and third-party service providers for technical issues, defects, patches and product support. Own and follow up on application incidents through to resolution in line with agreed SLAs. Perform incident triage, escalation and stakeholder communication. Manage Problem Management, including recurring incidents, root-cause analysis and corrective actions. Coordinate application-related Change and Release Management activities. Ensure all incidents, problems, changes and service requests are properly recorded and managed through the ITSM platform. Maintain application support documentation, SOPs, knowledge articles and escalation matrices. Coordinate with engineering teams for application upgrades, patches, fixes and deployments. Track vendor/OEM tickets and ensure timely resolution and escalation where required. Conduct regular reviews of open incidents, problems, vendor tickets and SLA performance. Support application health checks and proactively identify operational risks. Prepare regular service reports, incident reports, SLA/KPI reports and management updates. Participate in service review meetings with business stakeholders, IT teams and vendors. Ensure support activities follow ITIL processes, banking controls, security policies and audit requirements. Support production activities during critical business periods, including month-end/EOD processing where applicable. Coordinate major incidents and ensure appropriate communication and escalation to stakeholders.<br><br>Required Skills<br><br>3–7 years of experience in Application Support, IT Operations or Service Management. Experience working in Banking / Financial Services preferred. Good understanding of ITIL and IT Service Management (ITSM). Experience managing Incident, Problem, Change and Service Request Management. Strong experience in vendor/OEM coordination and escalation management. Ability to coordinate multiple engineering and technical teams. Good understanding of application support and production environments. Experience working with ITSM tools such as Service Now, BMC Remedy, Jira or similar. Good communication and stakeholder-management skills. Strong ownership, follow-up and escalation-management capabilities.<br><br>Good to Have<br><br>ITIL certification. Experience with banking applications such as Core Banking, Payments, Cards, Digital Banking, Finance or Treasury. Experience managing critical banking applications in a 24×7 environment. Basic understanding of SQL, APIs, databases, middleware and application integrations. Experience managing OEM contracts, support tickets and maintenance activities.

<p>-HSE Management System.</p><p>-Risk & Safety Management.</p><p>-Inspection, Audit & Reporting.</p><p>-Training & HSE Culture Development.</p><p>-Environmental & Emergency Management.</p><p>-Stakeholder Interface.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong knowledge of HSE management systems (ISO 14001 / 45001)</p></li><li><p>Expertise in risk assessment and safety-critical activities</p></li><li><p>Experience with construction, fabrication, and industrial operations</p></li><li><p>Strong auditing, inspection, and incident investigation skills.<br></p></li></ul>

<ol type="a"><li><p>Min. 10 yrs exp. of Detailed Engineering & Layout development in Oil & Gas EPC Projects</p></li><li><p>Offshore Fixed facility experience is preferred</p></li><li><p>Experience of Qatar Gas projects is preferred</p></li><li><p>Knowledge of International codes & standards, Company standards & practices</p></li><li><p>Knowledge of operating 3D Review models & experience of resolving multidisciplinary interface issues.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Experience in Offshore wellhead</p>

<p style=\"text-align:left\"><b>Job Location</b></p>DUBAI GENERAL OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p><b><u>Overview of the job</u></b></p><br /><p>As a Senior Brand Manager, you will lead brand strategies, plans, and execution for one or more brands, channels, product lines, or categories with clearly defined objectives. You will own the Integrated Brand Plan and its execution, as well as the initiative master plan, developing the strategies required to deliver brand growth.</p><br /><p>You will own brand investment decisions informed by P&L considerations to maximize profitability and ensure plans are designed to win with key customers and channels. Working under limited supervision, you will determine priorities, identify and lead the development of new ideas, techniques, procedures, services, or products, and collaborate effectively across the immediate team and work domain.</p><br /><p><b><u>Your team</u></b></p><p>You will work within a Category End-to-End, collaborating across the immediate team and relevant work domains to maximize business impact and personal learning.</p><br /><p><b><u>How success looks like</u></b></p><p>• <b>Brand strategy and growth: </b>Brand strategies and plans translate clearly defined objectives into focused execution and measurable brand growth.</p><p>• <b>Integrated plan execution: </b>The Integrated Brand Plan and initiative master plan are executed with clear priorities, strong coordination, and timely delivery.</p><p>• <b>Investment effectiveness: </b>Brand investment decisions are informed by P&L considerations and support improved profitability.</p><p>• <b>Customer and channel delivery: </b>Plans are designed and executed to win with key customers and channels.</p><p>• <b>Innovation and collaboration: </b>New ideas, techniques, procedures, services, or products are identified and led effectively, supported by strong collaboration and continuous learning.</p><br /><p><b><u>About us</u></b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.</p><br /><p>Visit <span style=\"color:#0099ff\"><u>http://www.pg.com</u></span> to know more.</p><br /><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><ul><li>Bachelor’s degree in any field</li><li>4 to 7 years of relevant marketing experience is needed.</li><li>Experience can be in brand management, category management, marketing, or a related commercial role, with demonstrated involvement in brand plans and execution.</li><li>FMCG industry Experience is preferred.</li><li>Arabic speaking is a plus.</li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000159211<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Experienced Professionals

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>If you are a supply chain professional with a passion to innovate and contribute in a fast paced growing environment, you might be a good fit to join Amazon.com Supply chain team. This role involves big data handling and cross functional communication. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in managing direct imports function in retail domain.<br>Key job responsibilities<br>Invoice Processing &amp; Validation<br>- Review and analyze invoices received from vendors and carrier companies for direct import shipments<br>- Validate invoice line items, quantities, unit prices, and totals against corresponding purchase orders (POs) and goods receipt notes<br>- Identify and flag discrepancies such as overcharges, duplicate invoices, missing documentation, and incorrect pricing<br>- Ensure invoices comply with agreed payment terms, trade terms (Incoterms), and contractual obligations<br>Defect Management &amp; Resolution<br>- Investigate and resolve invoice defects including short shipments, over-invoicing, late invoicing, and mismatched quantities<br>- Maintain a defect tracker to log, categorize, and monitor invoice discrepancies through to resolution<br>- Perform root cause analysis on recurring invoice defects and recommend corrective actions to reduce defect rates<br>- Escalate unresolved invoice issues in a timely manner following established protocols<br>Vendor &amp; Carrier Communication<br>-Serve as the primary point of contact for vendors and carrier companies on all invoice-related queries<br>- Communicate proactively with vendors to obtain missing invoices, and request corrections<br>- Conduct regular check-ins with key vendors to review invoice accuracy performance and drive improvement<br>- Build and maintain strong working relationships with external partners to ensure smooth invoice processing<br>Finance Collaboration &amp; Reporting<br>- Work closely with the Finance team to support monthly and quarterly statements<br>- Assist in finalizing financial records for month-end and quarter-end close processes<br>- Prepare and share invoice aging reports, defect summaries, and payment status updates<br>Data Analysis &amp; Process Improvement<br>- Analyze invoice data trends to identify patterns in defects, late submissions, and payment delays<br>Generate reports and dashboards to provide visibility into invoice health metrics (e.g., missing invoices, late invoices, partial invoices)<br>- Recommend and implement process improvements to enhance invoice accuracy and reduce turnaround time<br>- Maintain organized records and documentation for audit readiness<br>- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience<br>- Experience with Microsoft Office products and applications<br>- Experience with Excel<br>- 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Customer Experience (CX) Consultant<br><br>Abu Dhabi | Office Based 9 Month Extendable Contract <br><br>Role Overview<br><br>We are seeking an experienced Customer Experience (CX) Consultant to support the delivery of customer-centric transformation initiatives for a leading organization in Abu Dhabi. The successful candidate will be responsible for assessing customer journeys, identifying service improvement opportunities, enhancing customer satisfaction, and implementing Customer Experience (CX) and Service Excellence frameworks.<br><br>This role requires a strategic thinker with strong analytical, stakeholder management, and problem-solving skills who can drive meaningful improvements across customer-facing services and channels.<br><br>Key Responsibilities<br><br>Customer Experience & Journey Management<br><br>Conduct end-to-end customer journey assessments and mapping exercises. Identify customer pain points, service gaps, and improvement opportunities. Analyze customer feedback, complaints, and satisfaction data to derive actionable insights. Develop recommendations to improve customer and citizen experiences across multiple touchpoints. <br><br>Service Excellence & Continuous Improvement<br><br>Design and implement service improvement initiatives. Support the development of customer-centric operating models and service standards. Drive process enhancement initiatives to improve efficiency and customer satisfaction. Promote a culture of customer-centricity across the organization. <br><br>CX Strategy & Frameworks<br><br>Develop and implement Customer Experience (CX) frameworks, methodologies, and best practices. Establish service excellence standards and performance measurement frameworks. Support CX maturity assessments and transformation programs. Align CX initiatives with organizational objectives and strategic priorities. <br><br>Performance Measurement & Reporting<br><br>Monitor and analyze CX metrics, including Customer Satisfaction (CSAT), Net Promoter Score (NPS), and customer feedback trends. Develop executive dashboards and performance reports. Present findings, recommendations, and improvement plans to senior stakeholders. Track progress and measure the impact of CX initiatives. <br><br>Stakeholder Engagement<br><br>Facilitate workshops, interviews, and stakeholder engagement sessions. Collaborate with business, operational, and digital teams to implement improvements. Influence stakeholders at various levels to drive adoption of customer experience initiatives. Support leadership in embedding customer-focused practices throughout the organization. <br><br>Required Qualifications & Experience<br><br>Bachelor's degree in Business Administration, Marketing, Management, Service Design, or a related field. Proven experience in Customer Experience (CX), Service Excellence, or Customer Journey Management. Demonstrated experience conducting customer journey assessments and service improvement initiatives. Strong understanding of customer experience methodologies, frameworks, and best practices. Experience developing customer satisfaction programs and performance measurement frameworks. Excellent stakeholder management, facilitation, and communication skills. Strong analytical and problem-solving capabilities. <br><br>Preferred Experience<br><br>Previous experience working with Abu Dhabi Government or semi-government entities. Experience supporting government transformation, citizen experience, or public service improvement initiatives. Knowledge of service design, design thinking, and customer-centric transformation methodologies. Arabic language skills are highly preferred. <br><br>Customer Experience (CX) Consultant in Dubai, United Arab Emirates

Job Purpose:The Maintenance Engineer is responsible for managing an inhouse team of technicians and external vendors to make sure the Americana Restaurants, Commissaries and Head/Regional offices are well maintained to the global standards in terms of MEP, General Maintenance, Branding, Compliance, Health & Safety etc. The Engineer will be the direct point of contact for Regional Operation team and will make sure excellent customer services and SLA are achieved. The Engineer will be responsible for taking the NSO from the Construction team as per the HO standards and maintained these restaurants to the same standards.<br>Key Responsibilities:1) Reactive Complaint / PPMMust be able to manage response time for technician and external vendors as per Americana Maintenance SLA/KPIPPM WO to be completed and monitored as per the SLA and compliance2) Customer and Stakeholder Management As a Maintenance supervisor must have excellent customer relationship and stakeholder management Direct POC for Operation team as per the AOR and must be available and respond during Restaurants Operation time Stakeholders like Supply chain, Finance, Landlord Management3) Capex and OPEX Management Execute the yearly Capex plan for the year end to end(Technical Reports, RFP, and Execution and Reporting) for his AORManage the monthly and yearly OPEX Budget and not overspend Minimize the jobs from External Vendors by rectifying them through his in-house team and ensure the spares are not replaced unless necessary Advises supervisor regarding major repairs / changes required.4) Energy and Sustainability Management Help Americana Maintenance team with achieving the targets initiatives for the year with IoT projects, Digital thermostats, water and gas consumption, solar panel installation etc.5) Team Management Must be able to manage a team of tech. and external vendors. Arranging training for his team through both inhouse and outside trainers Shift planning and priority planning etc.6) Personal Growth Improve skills & efficiency by attending courses. Making sure to use latest digital tech. in his daily work and work smart to manage the volume of WO both PPM and RM.<br>Education: BSc in Electrical/Mechanical Engineering is a must.<br>Experience: 5-7 years in an overall Restaurants Maintenance background.<br>Job-Specific Skills: Strong hands-on and supervisory experience on Kitchen Equipment and MEP, plus have a very good knowledge of UAE market in terms of authority regulations, malls/landlord requirements.<br>Language Skills: Must be able to Communicate in English, Arabic speaking would be big plus, having excellent written and oral capabilities.<br>IT Skills: Good knowledge of using Field Management System, MS office skills, CAFM Software’s, Iot based apps

ROLE SUMMARYThis role requires a dynamic and proactive Talent Acquisition Executive - Arabic Speaker to join our HR team. The Talent Acquisition Executive will be responsible for managing the end-to-end recruitment process, from sourcing and attracting candidates to onboarding new hires. The successful candidate will play a key role in identifying and selecting top talent to meet our organization's staffing needs and strategic objectives.<br>ROLE RESPONSIBILITIESCandidate Sourcing and Attraction:Utilize a variety of sourcing methods, including job boards, social media platforms, networking events, and recruitment agencies, to attract a diverse pool of candidates. Develop and implement recruitment strategies and campaigns to target specific talent pools and market segments.<br>Candidate Screening and Evaluation:Screen resumes, review applications, and conduct initial assessments to identify qualified candidates. Coordinate and schedule interviews, assessments, and evaluations with hiring managers and other stakeholders.<br>Interview Coordination and Facilitation:Coordinate interview schedules, logistics, and communication with candidates and interviewers. Assist in conducting interviews, providing guidance to interviewers, and assessing candidate suitability.<br>Candidate Engagement and Experience:Serve as the primary point of contact for candidates throughout the recruitment process, providing timely communication, updates, and feedback. Ensure a positive candidate experience by providing information about the organization, job opportunities, and next steps in the process.<br>Offer Management and Onboarding:Assist in preparing job offers, including negotiating terms and conditions, and coordinating the offer acceptance process. Collaborate with HR and hiring managers to ensure a smooth onboarding process for new hires, including orientation, paperwork, and training.<br>Employer Branding and Networking:Promote the organization's employer brand through various channels, including social media, industry events, and networking opportunities. Develop and maintain relationships with external partners, such as recruitment agencies, universities, and professional organizations. Data Management and Reporting:Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS) or recruitment database. Generate recruitment metrics and reports to track progress, analyse trends, and identify areas for improvement.<br>SKILLS AND REQUIREMENTSBachelor’s degree in human resources, Business Administration, or a related discipline; a postgraduate qualification is an advantage. Minimum of 4 years of professional experience in talent acquisition, preferably with exposure to retail and/or corporate recruitment. Strong verbal and written communication abilities, with the confidence to engage effectively with candidates, hiring managers, and stakeholders. Arabic Speaking is Mandatory. Proven ability to negotiate and manage recruitment-related discussions professionally. Hands-on experience with modern recruitment technologies, including Applicant Tracking Systems (ATS), sourcing platforms, Linked In Recruiter, Indeed, and digital scheduling tools. Comfortable working with recruitment data and KPIs to monitor hiring performance, identify trends, evaluate results, and recommend improvements to recruitment strategies. Good understanding of various interviewing methods, candidate assessment techniques, and evaluation approaches used to determine technical capabilities, competencies, behavioural suitability, and alignment with company culture.

( 21046 )<br><br>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.<br><br>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.<br><br>About The Role<br><br>The HR Executive supports the Human Resources function with a strong focus on HR data analytics, reporting, onboarding, payroll, and employee lifecycle management. The role is responsible for maintaining accurate HR data, preparing workforce reports and insights, supporting payroll and Time & Attendance processes, and ensuring a smooth onboarding experience for new colleagues.<br><br>Key Duties & Responsibilities<br><br>Maintain accurate HR data and employee records across HR systems and trackers.<br><br>Prepare regular HR reports, dashboards, and workforce analytics covering headcount, turnover, absenteeism, leave, recruitment, and employee movements.<br><br>Analyse HR data and provide insights to support informed management decision-making.<br><br>Manage and monitor Time & Attendance records, including attendance, leave, overtime, and related discrepancies.<br><br>Support the monthly payroll process by ensuring accurate and timely submission of attendance, leave, overtime, and employee data.<br><br>Coordinate the end-to-end onboarding process, including pre-employment documentation, joining formalities, induction, and employee records.<br><br>Support recruitment activities including CV screening, interview coordination, offer preparation, and recruitment tracking.<br><br>Maintain recruitment and onboarding trackers and provide regular status updates.<br><br>Support employee engagement, welfare, and HR initiatives across the property.<br><br>Ensure accurate HR data for payroll, audits, and other business requirements.<br><br>Identify opportunities to improve HR processes through digitalisation, automation, and effective data management.<br><br>Experience & Educational Requirements<br><br>Bachelor’s degree in Human Resources, Business Administration, Data Analytics, or a related field.<br><br>2–4 years of HR experience, preferably within hospitality or a service-oriented environment.<br><br>Strong Microsoft Excel, HR reporting, and data analytics skills.<br><br>Experience with HRIS, Time & Attendance, and payroll systems; knowledge of Success Factors or similar platforms is an advantage.<br><br>Strong analytical, organisational, and attention-to-detail skills.<br><br>Good understanding of recruitment, onboarding, payroll, and employee lifecycle processes.<br><br>Excellent communication and interpersonal skills.<br><br>High level of professionalism, confidentiality, and service orientation.<br><br>Proactive mindset with an interest in data-driven HR and process improvement.<br><br>Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

ROLE SUMMARYThis role requires a dynamic and proactive Talent Acquisition Executive to join our HR team. The Talent Acquisition Executive will be responsible for managing the end-to-end recruitment process, from sourcing and attracting candidates to onboarding new hires. The successful candidate will play a key role in identifying and selecting top talent to meet our organization's staffing needs and strategic objectives.<br>ROLE RESPONSIBILITIESCandidate Sourcing and Attraction:Utilize a variety of sourcing methods, including job boards, social media platforms, networking events, and recruitment agencies, to attract a diverse pool of candidates. Develop and implement recruitment strategies and campaigns to target specific talent pools and market segments.<br>Candidate Screening and Evaluation:Screen resumes, review applications, and conduct initial assessments to identify qualified candidates. Coordinate and schedule interviews, assessments, and evaluations with hiring managers and other stakeholders.<br>Interview Coordination and Facilitation:Coordinate interview schedules, logistics, and communication with candidates and interviewers. Assist in conducting interviews, providing guidance to interviewers, and assessing candidate suitability.<br>Candidate Engagement and Experience:Serve as the primary point of contact for candidates throughout the recruitment process, providing timely communication, updates, and feedback. Ensure a positive candidate experience by providing information about the organization, job opportunities, and next steps in the process.<br>Offer Management and Onboarding:Assist in preparing job offers, including negotiating terms and conditions, and coordinating the offer acceptance process. Collaborate with HR and hiring managers to ensure a smooth onboarding process for new hires, including orientation, paperwork, and training.<br>Employer Branding and Networking:Promote the organization's employer brand through various channels, including social media, industry events, and networking opportunities. Develop and maintain relationships with external partners, such as recruitment agencies, universities, and professional organizations. Data Management and Reporting:Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS) or recruitment database. Generate recruitment metrics and reports to track progress, analyze trends, and identify areas for improvement.<br>SKILLS AND REQUIREMENTSBachelor’s degree in human resources, Business Administration, or a related discipline; a postgraduate qualification is an advantage. Minimum of 4 years of professional experience in talent acquisition, preferably with exposure to retail and/or corporate recruitment. Strong verbal and written communication abilities, with the confidence to engage effectively with candidates, hiring managers, and stakeholders. Proven ability to negotiate and manage recruitment-related discussions professionally. Hands-on experience with modern recruitment technologies, including Applicant Tracking Systems (ATS), sourcing platforms, Linked In Recruiter, Indeed, and digital scheduling tools. Comfortable working with recruitment data and KPIs to monitor hiring performance, identify trends, evaluate results, and recommend improvements to recruitment strategies. Good understanding of various interviewing methods, candidate assessment techniques, and evaluation approaches used to determine technical capabilities, competencies, behavioural suitability, and alignment with company culture.

We’re Hiring: Talent Acquisition Executive Location: United Arab Emirates Employment Type: Part-Time Experience Level: Mid-Level to Senior Work Arrangement: Hybrid<br>Eligibility: Applicants must currently be based in the United Arab Emirates.<br>About UsWe support businesses with talent acquisition, recruitment operations, candidate sourcing, and workforce coordination. Our work focuses on helping organizations manage efficient hiring processes, maintain organized candidate information, and connect teams with suitable talent. The Role We are looking for a Talent Acquisition Executive to support end-to-end recruitment and talent acquisition activities. This role involves sourcing candidates, managing applications, coordinating interviews, maintaining recruitment records, and working closely with hiring teams to support timely and organized hiring processes. Key Responsibilities Manage day-to-day talent acquisition and recruitment activities for assigned vacancies. Source and identify potential candidates through job boards, professional networks, databases, and other approved channels. Review CVs and applications against defined role requirements. Maintain accurate candidate profiles, recruitment records, and applicant databases. Contact suitable candidates and coordinate initial recruitment communication. Schedule interviews and coordinate calendars between candidates, recruiters, and hiring managers. Track candidate progress throughout the recruitment process. Follow up on outstanding interviews, assessments, feedback, and hiring decisions. Prepare candidate shortlists and recruitment status updates for hiring teams. Coordinate job postings, vacancy updates, and recruitment campaign administration. Maintain organized recruitment trackers, reports, and digital documentation. Coordinate with hiring managers to understand role requirements and recruitment priorities. Support onboarding administration and pre-employment documentation when required. Monitor recruitment timelines and help ensure vacancies progress efficiently. Identify opportunities to improve sourcing, candidate management, and recruitment workflows. Requirements3+ years of experience in talent acquisition, recruitment, staffing, HR operations, or a related field preferred. Bachelor’s degree or equivalent preferred. Good understanding of recruitment processes, candidate sourcing, screening, and interview coordination. Strong communication and interpersonal skills. Comfortable working with applicant tracking systems, recruitment platforms, spreadsheets, and digital tools. Strong organizational and time-management skills. Ability to manage multiple vacancies, candidates, and deadlines simultaneously. Good attention to detail when reviewing CVs and maintaining candidate records. Ability to communicate professionally with candidates and internal stakeholders. Experience with Linked In, applicant tracking systems, or recruitment databases is an advantage. Reliable, proactive, and professional approach to recruitment activities. What We Offer Hybrid part-time opportunity in the UAE. Flexible hours to support different professional schedules. Practical exposure to talent acquisition, candidate sourcing, recruitment operations, and hiring coordination. Opportunity to work across sourcing, screening, interviews, recruitment reporting, and candidate management. Collaborative working environment with opportunities to contribute to efficient hiring processes.

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. <br>At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. <br>Think finance is stuffy? Think again. <br>We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Finance department would like to welcome a detail-oriented. <br>Finance Associate - UAE National in our office in Dubai, UAE. <br>Responsibilities Assist in preparing and maintaining financial records, invoices, and payments. Support month-end and year-end closing activities. Reconcile bank statements and company accounts. Process expense reports and vendor payments. Maintain proper documentation of financial transactions. Assist with audits and compliance requirements. Provide general support to the finance team as needed. <br>Skills & Competencies Attention to detail is a must. Professional Excel Skills. Strong analytical skills. Professional standards, inquisitive nature and ambition. Must have an instinctive desire to challenge data and its integrity Knowledge of SAP <br>Experience Requirements Bachelors Degree Accounting Must have experience of management and financial reporting and be comfortable navigating through p&l’s and balance sheets. Audit background is desirable (does not have to be “Big 4”) Financial services experience. <br>Perks <br>Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more. The benefits you can expect at your Equiti workplace include: <br>Competitive salary package Performance-based bonus Medical insurance coverage for employees and family members Smart working options Employee wellness initiatives Personalized career development Company lunch in the office Regular company events <br>With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences. <br>Equiti is an equal opportunity employer. <br>“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.

( 21046 )<br><br>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.<br><br>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.<br><br>About The Role<br><br>The HR Executive supports the Human Resources function with a strong focus on HR data analytics, reporting, onboarding, payroll, and employee lifecycle management. The role is responsible for maintaining accurate HR data, preparing workforce reports and insights, supporting payroll and Time & Attendance processes, and ensuring a smooth onboarding experience for new colleagues.<br><br>Key Duties & Responsibilities<br><br>Maintain accurate HR data and employee records across HR systems and trackers.<br><br>Prepare regular HR reports, dashboards, and workforce analytics covering headcount, turnover, absenteeism, leave, recruitment, and employee movements.<br><br>Analyse HR data and provide insights to support informed management decision-making.<br><br>Manage and monitor Time & Attendance records, including attendance, leave, overtime, and related discrepancies.<br><br>Support the monthly payroll process by ensuring accurate and timely submission of attendance, leave, overtime, and employee data.<br><br>Coordinate the end-to-end onboarding process, including pre-employment documentation, joining formalities, induction, and employee records.<br><br>Support recruitment activities including CV screening, interview coordination, offer preparation, and recruitment tracking.<br><br>Maintain recruitment and onboarding trackers and provide regular status updates.<br><br>Support employee engagement, welfare, and HR initiatives across the property.<br><br>Ensure accurate HR data for payroll, audits, and other business requirements.<br><br>Identify opportunities to improve HR processes through digitalisation, automation, and effective data management.<br><br>Experience & Educational Requirements<br><br>Bachelor’s degree in Human Resources, Business Administration, Data Analytics, or a related field.<br><br>2–4 years of HR experience, preferably within hospitality or a service-oriented environment.<br><br>Strong Microsoft Excel, HR reporting, and data analytics skills.<br><br>Experience with HRIS, Time & Attendance, and payroll systems; knowledge of Success Factors or similar platforms is an advantage.<br><br>Strong analytical, organisational, and attention-to-detail skills.<br><br>Good understanding of recruitment, onboarding, payroll, and employee lifecycle processes.<br><br>Excellent communication and interpersonal skills.<br><br>High level of professionalism, confidentiality, and service orientation.<br><br>Proactive mindset with an interest in data-driven HR and process improvement.<br><br>Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Job Description – AI Strategy & Governance We are seeking a high-performing Personnel to join our AI Strategy & Governance practice. This role will lead client engagements focused on assessing AI maturity, defining target-state capabilities, and designing scalable AI operating models. The ideal candidate combines strategic thinking, strong stakeholder management, and a deep understanding of AI governance, risk, and enterprise transformation.<br>Key Responsibilities Client Engagement & Delivery Lead end-to-end delivery of AI strategy and governance engagements across industries Conduct AI maturity assessments across dimensions such as data, technology, talent, governance, and processes Define target-state AI maturity models aligned with business strategy and value realization Design and implement enterprise AI operating models (centralized, federated, hybrid) Develop AI roadmaps, including prioritized use cases, capability build-out plans, and investment strategies AI Governance & Risk Establish AI governance frameworks, including policies, standards, and controls Advise clients on responsible AI, model risk management, and regulatory compliance Define processes for AI lifecycle management (development, deployment, monitoring, retraining) Support implementation of AI risk and control frameworks aligned with global standards Stakeholder Management Engage with senior client stakeholders (C-suite, business leaders, IT, risk, compliance) Facilitate workshops to align on AI vision, strategy, and operating model design Translate complex AI concepts into business-relevant insights and recommendations Practice Development Contribute to development of AI strategy & governance offerings, methodologies, and thought leadership Support business development activities, including proposals, client pitches, and solution shaping Mentor and coach junior team members Key Skills Strong understanding of AI maturity models, operating models, and governance frameworks Knowledge of responsible AI principles (fairness, explainability, transparency, accountability) Experience with AI risk management, model governance, and regulatory considerations Ability to bridge business strategy and technical implementation Strong project management and team leadership experience Excellent communication and executive presentation skills Ability to manage multiple stakeholders and complex engagements Proven ability to work in fast-paced, ambiguous environments Qualification Native Arabic speaker; fluent in reading, writing & speaking both Arabic & English Bachelor’s degree in Business, Technology, Data Science, Engineering, or related field MBA or advanced degree preferred.6–10 years of experience in consulting, with a focus on AI/analytics strategy, digital transformation, or technology advisory Proven experience delivering AI strategy, operating model, or governance engagements Familiarity with AI/ML concepts, data ecosystems, and enterprise architecture Experience working in a Big 4 or top-tier consulting firm Exposure to global AI regulations and standards (e.g., EU AI Act, model risk guidelines) Certifications in AI, data, or risk management (e.g., PMP, CISM, or equivalent)

Oia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties. We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service. The Leasing Agent plays a key role in managing and promoting rental properties to achieve high occupancy rates and maximize rental income. This role is responsible for generating leasing leads, conducting property viewings, screening prospective tenants, and managing the end-to-end leasing process. As a Leasing Agent, you will act as the primary point of contact for tenants, provide expert guidance on available properties, negotiate lease terms, and ensure a smooth and professional leasing experience while maintaining excellent customer service standards. RESPONSIBILITIESConduct detailed consultations with prospective tenants to understand their housing needs, preferences, and budget. Promote and market available rental properties. Arrange and conduct property viewings, providing accurate and detailed information about units, amenities, and community features. Negotiate lease terms and rental rates while ensuring alignment with company guidelines and market conditions. Maintain up-to-date knowledge of rental market trends, competitor pricing, and local regulations to provide informed advice to clients. Build and maintain strong relationships with tenants, addressing inquiries, concerns, and service requests promptly and professionally. Maintain accurate records of tenant interactions, leasing activity, and contracts using CRM and property management systems. Collaborate with property management, maintenance, and marketing teams to ensure properties are well-presented and ready for leasing. Deliver excellent customer service to enhance tenant satisfaction and retention. Adhere to Health, Safety, and Environment (HSE) regulations and company policies at all times. Undertake additional duties as assigned by management.______3. QUALIFICATIONS & EXPERIENCEA. Educational Requirements / Qualifications Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred. B. Experience1–2 years of experience in leasing, real estate, sales, or customer service (real estate or property leasing experience is an advantage). Basic knowledge of leasing procedures, rental laws, and tenant relations is desirable. Experience using CRM systems or property management software is an advantage but not mandatory. C. Skills and Competencies Strong communication and interpersonal skills with a customer-focused approach. Excellent negotiation and persuasion abilities. High level of professionalism and attention to detail. Self-motivated, target-driven, and able to work independently and as part of a team. Strong organizational and time management skills. Ability to work in a fast-paced, competitive leasing environment. Proficiency in using leasing, CRM, and office software tools.

Oia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties. We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service. The Leasing Agent plays a key role in managing and promoting rental properties to achieve high occupancy rates and maximize rental income. This role is responsible for generating leasing leads, conducting property viewings, screening prospective tenants, and managing the end-to-end leasing process. As a Leasing Agent, you will act as the primary point of contact for tenants, provide expert guidance on available properties, negotiate lease terms, and ensure a smooth and professional leasing experience while maintaining excellent customer service standards. RESPONSIBILITIESConduct detailed consultations with prospective tenants to understand their housing needs, preferences, and budget. Promote and market available rental properties. Arrange and conduct property viewings, providing accurate and detailed information about units, amenities, and community features. Negotiate lease terms and rental rates while ensuring alignment with company guidelines and market conditions. Maintain up-to-date knowledge of rental market trends, competitor pricing, and local regulations to provide informed advice to clients. Build and maintain strong relationships with tenants, addressing inquiries, concerns, and service requests promptly and professionally. Maintain accurate records of tenant interactions, leasing activity, and contracts using CRM and property management systems. Collaborate with property management, maintenance, and marketing teams to ensure properties are well-presented and ready for leasing. Deliver excellent customer service to enhance tenant satisfaction and retention. Adhere to Health, Safety, and Environment (HSE) regulations and company policies at all times. Undertake additional duties as assigned by management.______3. QUALIFICATIONS & EXPERIENCEA. Educational Requirements / Qualifications Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred. B. Experience1–2 years of experience in leasing, real estate, sales, or customer service (real estate or property leasing experience is an advantage). Basic knowledge of leasing procedures, rental laws, and tenant relations is desirable. Experience using CRM systems or property management software is an advantage but not mandatory. C. Skills and Competencies Strong communication and interpersonal skills with a customer-focused approach. Excellent negotiation and persuasion abilities. High level of professionalism and attention to detail. Self-motivated, target-driven, and able to work independently and as part of a team. Strong organizational and time management skills. Ability to work in a fast-paced, competitive leasing environment. Proficiency in using leasing, CRM, and office software tools.

???? We’re Hiring: Regional Head???? Employment Type: Full-Time???? Level: Senior Leadership???? Location: Kuala Lumpur / Regional We are seeking an experienced, strategic, and digitally focused Regional Head, GBM - Digital Channels & Performance Marketing to lead the development, implementation, and governance of digital communication channels and performance marketing initiatives across the region. This role will oversee web, social media, search, analytics, digital customer experience, and regional digital strategy while working closely with senior stakeholders and country teams to achieve broader business objectives. The current CIMB role specifically covers digital channels, social media, search, analytics, customer experience, regional governance, and leadership of a regional team. (Linked In)???? Key Responsibilities• Develop and execute regional digital channel and performance marketing strategies aligned with Group business and brand objectives.• Lead digital communication across websites, social media platforms, intranet, search engines, and other online channels.• Establish strategic direction, standards, governance, and guidelines for digital communications across the region.• Oversee the development, enhancement, and optimization of digital platforms and online customer touchpoints.• Develop content strategies and guidelines to ensure consistent, relevant, and engaging digital communications.• Lead performance marketing initiatives across SEO, SEM, paid media, social media, display, search, and other digital channels.• Monitor campaign performance, digital traffic, engagement, conversion, customer acquisition, and other key performance indicators.• Use analytics and customer insights to identify opportunities for digital growth and performance optimization.• Oversee end-to-end digital customer experience across websites, social platforms, and other digital touchpoints.• Partner with design, technology, product, project, marketing, and business teams to deliver digital initiatives.• Lead website transformation, redesign, optimization, and digital platform enhancement projects.• Ensure digital projects meet agreed timelines, functional requirements, content standards, and customer-experience objectives.• Manage digital reputation and social media sentiment, including crisis communication strategies when required.• Establish processes for monitoring and responding to emerging digital risks, customer feedback, and online issues.• Provide regional advisory, governance, and support for digital communication and performance marketing activities.• Work closely with country and regional stakeholders to ensure consistent implementation of digital strategies and initiatives.• Lead regional digital campaigns and integrated marketing programs across multiple markets.• Develop performance dashboards, analytics reports, and management insights for senior leadership.• Identify emerging digital technologies, platforms, trends, and marketing opportunities that can strengthen customer engagement.• Manage agencies, vendors, technology partners, and other external digital service providers where required.• Establish KPIs, performance standards, budgets, and resource requirements for regional digital activities.• Lead and develop a high-performing regional digital marketing and communications team.• Coach team members, identify development needs, and build digital capabilities across the organization.• Ensure digital activities comply with regulatory requirements, brand standards, internal policies, and regional governance frameworks.• Continuously improve digital marketing processes, channel effectiveness, customer experience, and return on marketing investment.✅ Requirements• Extensive experience in Digital Marketing, Digital Channels, Performance Marketing, Digital Communications, Customer Experience, Brand Marketing, or a related field.• Proven experience leading regional or large-scale digital marketing and communications functions.• Strong understanding of digital ecosystems including websites, social media, SEO, SEM, paid media, analytics, content, and digital customer journeys.• Strong knowledge of performance marketing principles, campaign optimization, attribution, conversion, and digital analytics.• Experience developing and implementing regional digital strategies across multiple markets or business units.• Strong understanding of digital customer experience and omnichannel communication.• Experience managing website development, digital transformation, platform enhancement, or digital redesign projects.• Strong knowledge of Google Analytics, Google Ads, Meta Business Suite, SEO/SEM tools, CRM platforms, and digital analytics systems.• Experience developing digital dashboards, performance reports, KPIs, and marketing analytics.• Strong understanding of social media strategy, online reputation management, and crisis communications.• Excellent strategic thinking, commercial awareness, and data-driven decision-making skills.• Strong stakeholder-management and influencing skills, particularly with senior executives and regional teams.• Proven leadership experience managing, coaching, and developing high-performing digital teams.• Strong project management and ability to manage multiple regional initiatives simultaneously.• Excellent communication, presentation, negotiation, and leadership skills.• Experience working with financial services, banking, fintech, or other highly regulated industries is an advantage.• Strong understanding of regulatory, governance, data privacy, brand, and compliance requirements in digital communications is preferred.• Bachelor’s degree in Marketing, Digital Marketing, Communications, Business Administration, Media, Technology, or a related discipline is preferred.• Professional qualifications in Digital Marketing, Performance Marketing, Analytics, Communications, or Marketing Strategy are an advantage.???? What We Offer• Opportunity to lead regional digital channels, performance marketing, digital communications, analytics, and customer experience.• Exposure to regional markets, digital transformation, financial services, emerging technologies, and large-scale marketing initiatives.• Opportunity to work directly with senior leadership, country teams, technology teams, product teams, and regional business stakeholders.• Significant influence over digital strategy, customer engagement, online presence, and performance marketing effectiveness.• Opportunity to lead website transformation, digital innovation, regional campaigns, and digital customer-experience initiatives.• Career progression into Regional Head of Digital Marketing, Head of Digital Channels, Regional Marketing Director, Head of Digital Experience, Chief Marketing Officer, or Group Head of Digital Marketing roles.• A strategic, innovative, and regionally focused working environment.• Executive leadership development, professional training, mentorship, and continuous career development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.