وظائف ممرضات في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</span></span></p><br><br>Responsibilities:<br><p><span><span><strong>Managing Patient Experience</strong></span></span></p><br><ul><li><p><span><span><strong>Greet patients</strong></span><span><strong>, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Appointment management including no-shows, rescheduling of patients and confirmations.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Register new patients and ensure the records of current patients are up to date.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Provide claim forms in case the patient wants to claim reimbursement.</strong></span></span></p><br></li></ul><br> </div>

<p><strong><u>Medical Insurance:</u></strong></p><ul><li><p>Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.</p></li><li><p>To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.</p></li><li><p>Review patient medical records</p></li><li><p>Communicating with medical billing specialists to ensure treatment codes are accurately received</p></li><li><p>Submission of claims</p></li><li><p>Taking timely approval of investigations/ procedures.</p></li></ul><br><p><strong><u>Medical Invoicing:</u></strong></p><ul><li><p>Invoicing the services as per the agreed prices.</p></li></ul><ul><li><p>Receiving patient treatment codes to use in assembling reimbursement claims</p></li><li><p>Make sure CPT codes are accurate as per service</p></li><li><p>Billing patients for medical services</p></li><li><p>Enter patient information into computer files, and possibly also in paper records</p></li><li><p>Organize, manage, and sort paperwork (including patients’ charts)</p></li><li><p>Continue to enter data as patients are subjected to diagnostic tests and receive treatments</p></li><li><p>Prepare and mail billing statements</p></li><li><p>Resolve conflicts regarding payments and reimbursements</p></li><li><p>Investigate and report instances of insurance fraud</p></li><li><p>Provide information and prepare documents for legal inquiries and litigation</p></li><li><p>Ensure the confidentiality of patients’ personal information</p></li><li><p>Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail</p></li></ul><br><p><strong><u>Customer Service:</u></strong></p><ul><li><p>Provides a high level of customer service to the patients.</p></li><li><p>Interacts with client with professional and personal manner.</p></li><li><p>Responds to questions according to regulatory protocols.</p></li><li><p>Guides flow of clinic traffic and directs clients to open station.</p></li><li><p>Maintains client schedule at clinics that have pre-scheduled appointment times.</p></li><li><p>Assists in accurate and legible documentation of clinic forms.</p></li><li><p>Assures every client is signed in and has completed clinic paperwork.</p></li><li><p>Check consent/ insurance form for completeness and legibility before the client goes to the Registered Nurse for services.</p></li><li><p>Communicates effectively with client regarding the information that is needed.</p></li><li><p>Responds to urgent customer needs in a timely and professional manner.</p></li><li><p>Makes recommendations and implements process improvements.</p></li><li><p>Participates in fostering a safe workplace.</p></li><li><p>Participates in employee job safety analysis to eliminate hazards and prevent accidents.</p></li></ul><br><p><strong><u>Cash Handling:</u></strong></p><ul><li><p>Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions.</p></li><li><p>Receives and reconciles cash, checks or credit card for payment and issues receipts as required</p></li><li><p>Handles cash box as needed. • Accurately makes change when needed. • Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit</p></li><li><p>Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management system</p></li><li><p>Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found</p></li><li><p>Transfer income activities to the financial system on a daily basis</p></li><li><p>Create daily, weekly, and monthly reports from clinic financial data</p></li><li><p>Obtains valid authorization for all credit card payments</p></li><li><p>In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds</p></li><li><p>If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system</p></li><li><p>Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures</p></li><li><p>Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers</p></li><li><p>Liaise and support other members of the multi-disciplinary team and other agencies relating to patient care, maintaining good communication channels.</p></li><li><p>Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary.&nbsp;&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 2 experience in a similar role.</p></li></ul><ul><li><p>Graduate Degree in any stream.</p></li><li><p>Experience in all or any area of Insurance, Cash Handling, Customer Service & Invoicing.</p></li><li><p>Fluency in English (speak, read and write).</p></li><li><p>Arabic speaking skills will be an added advantage.</p></li><li><p>Excellent Computer Literacy skills is required.</p></li></ul>

<p>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p><p><strong><u>The post holder will:</u></strong></p><ul><li><p>Always speak up if safety is a concern</p></li><li><p>Treat all patients with kindness, respect and compassion</p></li><li><p>Recognize and work within the limits of their own competence</p></li><li><p>Take responsibility for their own actions&nbsp;</p></li><li><p>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</p></li><li><p>Perform additional duties when required</p></li></ul><p><strong><u>Education and Training:</u></strong></p><ul><li><p>Ensure relevant training and competency is undertaken to deliver care safely.</p></li><li><p>Maintain up-to-date mandatory training requirements.</p></li><li><p>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</p></li><li><p>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</p></li><li><p>Support and supervise pre-registration and new nurses and other health care workers when required.</p></li><li><p>Participate in teaching, mentorship and preceptorship when required.</p></li><li><p>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.&nbsp;</p></li><li><p>Participate in Performance Improvement Plans when required.</p></li><li><p>Share knowledge and skill with others, to improve patient care and&nbsp;services.</p></li><li><p>Ensure they are skilled, trained and competent before using any medical device.</p></li><li><p>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</p></li></ul><p><strong><u>Quality Assurance and Governance:</u></strong></p><ul><li><p>Speak up, if something isn't right.</p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures</p></li><li><p>Participate in all activities related to&nbsp;DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</p></li><li><p>Uphold the regulatory and accreditation standards.</p></li><li><p>Continually seek to improve the service of and care delivery for patients and their families.</p></li><li><p>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely&nbsp;manner.</p></li><li><p>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and&nbsp;services.</p></li><li><p>Promote customer service based on NMC patient satisfaction results.</p></li><li><p>Share best practices and quality patient outcomes through audit.</p></li><li><p>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.&nbsp;</p></li><li><p>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</p></li></ul><p><u>&nbsp;</u></p><p><strong><u>Professional:</u></strong></p><ul><li><p>Always uphold the reputation of the nursing profession.</p></li><li><p>Act as a positive role model for all nursing and support staff.</p></li><li><p>Must have insight of own behaviour and in others.</p></li><li><p>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.&nbsp;</p></li><li><p>Comply will all aspects of the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p></li><li><p>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</p></li><li><p>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</p></li><li><p>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.&nbsp;</p></li><li><p>Assist in updating clinical policies and guidelines in line with skill and experience.</p></li><li><p>Assist, engage with and contribute to the professional development of colleagues.</p></li><li><p>Ensure re-licensure is managed in a timely manner.</p></li><li><p>Always maintain patient confidentiality.</p></li><li><p>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</p></li><li><p>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</p></li></ul><p><strong><u>Equality and Diversity:&nbsp;</u></strong></p><ul><li><p>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</p></li></ul><p><strong><u>Infection Prevention and Control (IPC):&nbsp;</u></strong></p><ul><li><p>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul><p><strong><u>Safeguarding Children:&nbsp;</u></strong></p><ul><li><p>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.&nbsp;</p></li><li><p>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law)&nbsp;</p></li></ul><p><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></p><ul><li><p>Comply with OSHMS instructions, policies and safe working procedures.&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures. &nbsp;</p></li><li><p>Not wilfully or recklessly endanger anyone’s health and safety.</p></li><li><p>Assist with the preparation of risk assessments.&nbsp;</p></li><li><p>Report OSH Hazards, incidents,&nbsp;near misses and issues.&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p>Be able to communicate effectively in Arabic</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Key Accountabilities</strong></span></p><br><br><p><span>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</span></p><br><p><span><strong><u>The post holder will:</u></strong></span></p><br><ul><li><p><span>Always speak up if safety is a concern</span></p><br></li><li><p><span>Treat all patients with kindness, respect and compassion</span></p><br></li><li><p><span>Recognize and work within the limits of their own competence</span></p><br></li><li><p><span>Take responsibility for their own actions&nbsp;</span></p><br></li><li><p><span>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</span></p><br></li><li><p><span>Perform additional duties when required</span></p><br></li></ul><p><span><strong><u>Education and Training:</u></strong></span></p><br><ul><li><p><span>Ensure relevant training and competency is undertaken to deliver care safely.</span></p><br></li><li><p><span>Maintain up-to-date mandatory training requirements.</span></p><br></li><li><p><span>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</span></p><br></li><li><p><span>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</span></p><br></li><li><p><span>Support and supervise pre-registration and new nurses and other health care workers when required.</span></p><br></li><li><p><span>Participate in teaching, mentorship and preceptorship when required.</span></p><br></li><li><p><span>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.&nbsp;</span></p><br></li><li><p><span>Participate in Performance Improvement Plans when required.</span></p><br></li><li><p><span>Share knowledge and skill with others, to improve patient care and&nbsp;services.</span></p><br></li><li><p><span>Ensure they are skilled, trained and competent before using any medical device.</span></p><br></li><li><p><span>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</span></p><br></li></ul><p><span><strong><u>Quality Assurance and Governance:</u></strong></span></p><br><ul><li><p><span>Speak up, if something isn't right.</span></p><br></li><li><p><span>Maintain awareness of and comply with, the NMC Policies and Procedures</span></p><br></li><li><p><span>Participate in all activities related to&nbsp;DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</span></p><br></li><li><p><span>Uphold the regulatory and accreditation standards.</span></p><br></li><li><p><span>Continually seek to improve the service of and care delivery for patients and their families.</span></p><br></li><li><p><span>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely&nbsp;manner.</span></p><br></li><li><p><span>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and&nbsp;services.</span></p><br></li><li><p><span>Promote customer service based on NMC patient satisfaction results.</span></p><br></li><li><p><span>Share best practices and quality patient outcomes through audit.</span></p><br></li><li><p><span>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.&nbsp;</span></p><br></li><li><p><span>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</span></p><br></li></ul><p><span><strong><u>Professional:</u></strong></span></p><br><ul><li><p><span>Always uphold the reputation of the nursing profession.</span></p><br></li><li><p><span>Act as a positive role model for all nursing and support staff.</span></p><br></li><li><p><span>Must have insight of own behaviour and in others.</span></p><br></li><li><p><span>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.&nbsp;</span></p><br></li><li><p><span>Comply will all aspects of the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</span></p><br></li><li><p><span>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</span></p><br></li><li><p><span>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</span></p><br></li><li><p><span>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.&nbsp;</span></p><br></li><li><p><span>Assist in updating clinical policies and guidelines in line with skill and experience.</span></p><br></li><li><p><span>Assist, engage with and contribute to the professional development of colleagues.</span></p><br></li><li><p><span>Ensure re-licensure is managed in a timely manner.</span></p><br></li><li><p><span>Always maintain patient confidentiality.</span></p><br></li><li><p><span>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</span></p><br></li><li><p><span>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</span></p><br></li></ul><p><span><strong><u>Equality and Diversity:&nbsp;</u></strong></span></p><br><ul><li><p><span>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</span></p><br></li></ul><p><span><strong><u>Infection Prevention and Control (IPC):&nbsp;</u></strong></span></p><br><ul><li><p><span>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</span></p><br></li><li><p><span>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</span></p><br></li></ul><p><span><strong><u>Safeguarding Children:&nbsp;</u></strong></span></p><br><ul><li><p><span>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.&nbsp;</span></p><br></li><li><p><span>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law)&nbsp;</span></p><br><p><span><strong>https://www.khda.gov.ae/CMS/WebParts/TextEditor/Documents/Children_Law_English.pdf</strong></span></p><br></li></ul><p><span><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></span></p><br><ul><li><p><span>Comply with OSHMS instructions, policies and safe working procedures.&nbsp;</span></p><br></li><li><p><span>Use of appropriate personal protective equipment and safety systems.&nbsp;</span></p><br></li><li><p><span>Be familiar with emergency and evacuation procedures. &nbsp;</span></p><br></li><li><p><span>Not wilfully or recklessly endanger anyone’s health and safety.</span></p><br></li><li><p><span>Assist with the preparation of risk assessments.&nbsp;</span></p><br></li><li><p><span>Report OSH Hazards, incidents,&nbsp;near misses and issues.&nbsp;</span></p><br></li><li><p><span>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</span></p><br></li><li><p><span>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</span></p><br></li><li><p><span>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</span></p><br></li></ul><br><p><span><strong>Specific Responsibilities for this Role</strong></span></p><br><br><p><span><strong>National Nursing Practice Standards RN MOHAP.pdf</strong></span></p><br><p><span><strong>Scope of Practice RN MOHAP.pdf</strong></span></p><br><p><span><strong><u>Registered Nurse will:&nbsp;</u></strong></span></p><br><ul><li><p><span>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</span></p><br></li><li><p><span>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</span></p><br></li><li><p><span>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</span></p><br></li><li><p></p></li></ul> </div>

<p>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p><p><strong><u>The post holder will:</u></strong></p><ul><li><p>Always speak up if safety is a concern</p></li><li><p>Treat all patients with kindness, respect and compassion</p></li><li><p>Recognize and work within the limits of their own competence</p></li><li><p>Take responsibility for their own actions&nbsp;</p></li><li><p>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</p></li><li><p>Perform additional duties when required</p></li></ul><p><strong><u>Education and Training:</u></strong></p><ul><li><p>Ensure relevant training and competency is undertaken to deliver care safely.</p></li><li><p>Maintain up-to-date mandatory training requirements.</p></li><li><p>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</p></li><li><p>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</p></li><li><p>Support and supervise pre-registration and new nurses and other health care workers when required.</p></li><li><p>Participate in teaching, mentorship and preceptorship when required.</p></li><li><p>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.&nbsp;</p></li><li><p>Participate in Performance Improvement Plans when required.</p></li><li><p>Share knowledge and skill with others, to improve patient care and&nbsp;services.</p></li><li><p>Ensure they are skilled, trained and competent before using any medical device.</p></li><li><p>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</p></li></ul><p><strong><u>Quality Assurance and Governance:</u></strong></p><ul><li><p>Speak up, if something isn't right.</p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures</p></li><li><p>Participate in all activities related to&nbsp;DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</p></li><li><p>Uphold the regulatory and accreditation standards.</p></li><li><p>Continually seek to improve the service of and care delivery for patients and their families.</p></li><li><p>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely&nbsp;manner.</p></li><li><p>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and&nbsp;services.</p></li><li><p>Promote customer service based on NMC patient satisfaction results.</p></li><li><p>Share best practices and quality patient outcomes through audit.</p></li><li><p>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.&nbsp;</p></li><li><p>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</p></li></ul><p><u>&nbsp;</u></p><p><strong><u>Professional:</u></strong></p><ul><li><p>Always uphold the reputation of the nursing profession.</p></li><li><p>Act as a positive role model for all nursing and support staff.</p></li><li><p>Must have insight of own behaviour and in others.</p></li><li><p>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.&nbsp;</p></li><li><p>Comply will all aspects of the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p></li><li><p>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</p></li><li><p>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</p></li><li><p>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.&nbsp;</p></li><li><p>Assist in updating clinical policies and guidelines in line with skill and experience.</p></li><li><p>Assist, engage with and contribute to the professional development of colleagues.</p></li><li><p>Ensure re-licensure is managed in a timely manner.</p></li><li><p>Always maintain patient confidentiality.</p></li><li><p>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</p></li><li><p>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</p></li></ul><p><strong><u>Equality and Diversity:&nbsp;</u></strong></p><ul><li><p>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</p></li></ul><p><strong><u>Infection Prevention and Control (IPC):&nbsp;</u></strong></p><ul><li><p>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul><p><strong><u>Safeguarding Children:&nbsp;</u></strong></p><ul><li><p>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.&nbsp;</p></li><li><p>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law)&nbsp;</p></li></ul><p><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></p><ul><li><p>Comply with OSHMS instructions, policies and safe working procedures.&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures. &nbsp;</p></li><li><p>Not wilfully or recklessly endanger anyone’s health and safety.</p></li><li><p>Assist with the preparation of risk assessments.&nbsp;</p></li><li><p>Report OSH Hazards, incidents,&nbsp;near misses and issues.&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential:&nbsp;</strong><em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a&nbsp;registered nurse in the relevant regulatory health authority with all the&nbsp;qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Associatio<strong>n</strong> Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary. &nbsp;</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Evidenced ability to work as part of&nbsp;an inter-professionalteam.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li><li><p>Be able to communicate effectively in Arabic</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p><p><strong><u>The post holder will:</u></strong></p><ul><li><p>Always speak up if safety is a concern</p></li><li><p>Treat all patients with kindness, respect and compassion</p></li><li><p>Recognize and work within the limits of their own competence</p></li><li><p>Take responsibility for their own actions&nbsp;</p></li><li><p>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible</p></li><li><p>Perform additional duties when required</p></li></ul><p><strong><u>Education and Training:</u></strong></p><ul><li><p>Ensure relevant training and competency is undertaken to deliver care safely.</p></li><li><p>Maintain up-to-date mandatory training requirements.</p></li><li><p>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.</p></li><li><p>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.</p></li><li><p>Support and supervise pre-registration and new nurses and other health care workers when required.</p></li><li><p>Participate in teaching, mentorship and preceptorship when required.</p></li><li><p>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.&nbsp;</p></li><li><p>Participate in Performance Improvement Plans when required.</p></li><li><p>Share knowledge and skill with others, to improve patient care and&nbsp;services.</p></li><li><p>Ensure they are skilled, trained and competent before using any medical device.</p></li><li><p>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.</p></li></ul><p><strong><u>Quality Assurance and Governance:</u></strong></p><ul><li><p>Speak up, if something isn't right.</p></li><li><p>Maintain awareness of and comply with, the NMC Policies and Procedures</p></li><li><p>Participate in all activities related to&nbsp;DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.</p></li><li><p>Uphold the regulatory and accreditation standards.</p></li><li><p>Continually seek to improve the service of and care delivery for patients and their families.</p></li><li><p>Report and notify all untoward/serious and near miss incidents to your direct line manager and then through the incident reporting system in a timely&nbsp;manner.</p></li><li><p>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and&nbsp;services.</p></li><li><p>Promote customer service based on NMC patient satisfaction results.</p></li><li><p>Share best practices and quality patient outcomes through audit.</p></li><li><p>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.&nbsp;</p></li><li><p>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence®.</p></li></ul><p><u>&nbsp;</u></p><p><strong><u>Professional:</u></strong></p><ul><li><p>Always uphold the reputation of the nursing profession.</p></li><li><p>Act as a positive role model for all nursing and support staff.</p></li><li><p>Must have insight of own behaviour and in others.</p></li><li><p>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.&nbsp;</p></li><li><p>Comply will all aspects of the UAE Code of Conduct, Scope of Practice&nbsp;and licensure as per the regulator.</p></li><li><p>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.</p></li><li><p>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.</p></li><li><p>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks.&nbsp;</p></li><li><p>Assist in updating clinical policies and guidelines in line with skill and experience.</p></li><li><p>Assist, engage with and contribute to the professional development of colleagues.</p></li><li><p>Ensure re-licensure is managed in a timely manner.</p></li><li><p>Always maintain patient confidentiality.</p></li><li><p>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.</p></li><li><p>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.</p></li></ul><p><strong><u>Equality and Diversity:&nbsp;</u></strong></p><ul><li><p>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.</p></li></ul><p><strong><u>Infection Prevention and Control (IPC):&nbsp;</u></strong></p><ul><li><p>IPC is everyone’s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene complianceencompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul><p><strong><u>Safeguarding Children:&nbsp;</u></strong></p><ul><li><p>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.&nbsp;</p></li><li><p>Please refer to Federal Law No. 3 of 2016 (Wadeema’s Law)&nbsp;</p><br></li></ul><p><strong><u>Occupational Safety and Health Management Systems (OSHMS)</u></strong></p><ul><li><p>Comply with OSHMS instructions, policies and safe working procedures.&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures. &nbsp;</p></li><li><p>Not wilfully or recklessly endanger anyone’s health and safety.</p></li><li><p>Assist with the preparation of risk assessments.&nbsp;</p></li><li><p>Report OSH Hazards, incidents,&nbsp;near misses and issues.&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible.&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained.</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p>Be able to communicate effectively in Arabic</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span>Performs all functions of CSSD.</span></p><br><ul><li><span>Collection of instruments with proper checking and integrity of equipment.</span></li><li><span>Establishes and ensures the implementation of CSSD policies and procedures.</span></li><li><p><span>Receiving the instrument properly and uses prescribed technique for disinfection and cleaning methods.</span></p><br></li><li><p><span>Using proper P.P.E. (personal protective equipment) and follow infection control protocol lead by hospital policies in each area of the department</span></p><br></li><li><p><span>Directs and supervises activities of CSSD assistants relating to the operations involved in CSSD.</span></p><br></li><li><p><span>Performs duties as CSSD technician independently and work proficiently.</span></p><br></li><li><p><span>Consistently uses recipes to correctly assemble, protect, wrap containerize and/or peel pouch and label instruments. Also, identifies the cleanliness and functionality.</span></p><br></li><li><p><span>Properly handles sterile item supplies, equipment and instruments.</span></p><br></li></ul></li></ul><ul><li><p><span>Selection of proper sterilization method and required know and follow the principles of sterilization.</span></p><br></li></ul><ul><li><span>Proper distribution of items to respective department.</span></li></ul><ul><li><p><span>Maintain all decontamination records, updates the checklist and maintain all sterilization records to be updated.</span></p><br></li></ul><ul><li><p><span>Assesses CSSD supply needs and establish a standard CSSD inventory level for supplies and function of instruments and equipment’s.</span></p><br></li></ul><ul><li><p><span>Reporting shortage of material to the supervisor/ in charge at earliest convenience, maintaining records for ordering and replenishment</span></p><br></li></ul><ul><li><p><span>Develop, coordinate and participate in routine educational program and staff meeting to facilitate professional growth and quality patient care.</span></p><br></li></ul><ul><li><span>Monitors compliance with hospital policies and procedures</span></li></ul><ul><li><p><span>Coordinates with PCI nurse. Promoting &amp; maintaining qualities in all services &amp; ensure continuous quality improvement measure are in place. Conduct method evaluation/ development as per standard policies &amp; procedure.</span></p><br></li></ul><ul><li><p><span>Maintaining strict confidence in relation to patient information whether formally or informally recorded.</span></p><br></li></ul><ul><li><p><span>Participating in education session conducted for department staff and various hospital committee and staff meeting.</span></p><br></li></ul><ul><li><p><span>Maintaining positive and effective working relationships within the departments/divisions and also within the other department facility</span></p><br></li></ul><ul><li><p><span>Technician should understand/know the efforts, service, special skills and caring of instrument which ultimately effecting the early recovery and discharge of each patient.</span></p><br></li></ul><br>Responsibilities:<br><ul><li><p><span>Performs all functions of CSSD.</span></p><br><ul><li><span>Collection of instruments with proper checking and integrity of equipment.</span></li><li><span>Establishes and ensures the implementation of CSSD policies and procedures.</span></li><li><p><span>Receiving the instrument properly and uses prescribed technique for disinfection and cleaning methods.</span></p><br></li><li><p><span>Using proper P.P.E. (personal protective equipment) and follow infection control protocol lead by hospital policies in each area of the department</span></p><br></li><li><p><span>Directs and supervises activities of CSSD assistants relating to the operations involved in CSSD.</span></p><br></li><li><p><span>Performs duties as CSSD technician independently and work proficiently.</span></p><br></li><li><p><span>Consistently uses recipes to correctly assemble, protect, wrap containerize and/or peel pouch and label instruments. Also, identifies the cleanliness and functionality.</span></p><br></li><li><p><span>Properly handles sterile item supplies, equipment and instruments.</span></p><br></li></ul></li></ul><ul><li><p><span>Selection of proper sterilization method and required know and follow the principles of sterilization.</span></p><br></li></ul><ul><li><span>Proper distribution of items to respective department.</span></li></ul><ul><li><p><span>Maintain all decontamination records, updates the checklist and maintain all sterilization records to be updated.</span></p><br></li></ul><ul><li><p><span>Assesses CSSD supply needs and establish a standard CSSD inventory level for supplies and function of instruments and equipment’s.</span></p><br></li></ul><ul><li><p><span>Reporting shortage of material to the supervisor/ in charge at earliest convenience, maintaining records for ordering and replenishment</span></p><br></li></ul><ul><li><p><span>Develop, coordinate and participate in routine educational program and staff meeting to facilitate professional growth and quality patient care.</span></p><br></li></ul><ul><li><span>Monitors compliance with hospital policies and procedures</span></li></ul><ul><li><p><span>Coordinates with PCI nurse. Promoting &amp; maintaining qualities in all services &amp; ensure continuous quality improvement measure are in place. Conduct method evaluation/ development as per standard policies &amp; procedure.</span></p><br></li></ul><ul><li><p><span>Maintaining strict confidence in relation to patient information whether formally or informally recorded.</span></p><br></li></ul><ul><li><p><span>Participating in education session conducted for department staff and various hospital committee and staff meeting.</span></p><br></li></ul><ul><li><p><span>Maintaining positive and effective working relationships within the departments/divisions and also within the other department facility</span></p><br></li></ul><ul><li><p><span>Technician should understand/know the efforts, service, special skills and caring of instrument which ultimately effecting the early recovery and discharge of each patient.</span></p><br></li></ul><br>Qualifications:<br><ul><li><p><span>Certification of training from an approved institute of CSSD technicians or Diploma in Nursing.</span></p><br><ul><li><p><span>Required experience 2 years in relevant area in absence of formal course.</span></p><br></li><li><p><span>License to practice by DOH.</span></p><br></li><li><p><span>Must be fluent in spoken and written English, Arabic speaking desirable but not essential.</span></p><br></li><li><p><span>Demonstrates good organizational and communication skills.</span></p><br></li></ul></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>&nbsp;</p><p>Provide end to end operational support to the patients including but not limited to insurance, appointments &amp; invoicing and general customer service.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>&nbsp;</p><p><b><u>Medical Insurance:</u></b></p><ul><li>Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.</li><li>To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.</li><li>Review patient medical records</li><li>Communicating with medical billing specialists to ensure treatment codes are accurately received</li><li>Submission of claims</li><li>Taking timely approval of investigations/ procedures.</li></ul><p>&nbsp;</p><p><b><u>Medical Invoicing:</u></b></p><ul><li>Invoicing the services as per the agreed prices.</li><li>Receiving patient treatment codes to use in assembling reimbursement claims</li><li>Make sure CPT codes are accurate as per service</li><li>Billing patients for medical services</li><li>Enter patient information into computer files, and possibly also in paper records</li><li>Organize, manage, and sort paperwork (including patients’ charts)</li><li>Continue to enter data as patients are subjected to diagnostic tests and receive treatments</li><li>Prepare and mail billing statements</li><li>Resolve conflicts regarding payments and reimbursements</li><li>Investigate and report instances of insurance fraud</li><li>Provide information and prepare documents for legal inquiries and litigation</li><li>Ensure the confidentiality of patients’ personal information</li><li>Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail</li></ul><p>&nbsp;</p><p><b><u>Customer Service:</u></b></p><ul><li>Provides a high level of customer service to the patients.</li><li>Interacts with client with professional and personal manner.</li><li>Responds to questions according to regulatory protocols.</li><li>Guides flow of clinic traffic and directs clients to open station.</li><li>Maintains client schedule at clinics that have pre-scheduled appointment times.</li><li>Assists in accurate and legible documentation of clinic forms.</li><li>Assures every client is signed in and has completed clinic paperwork.</li><li>Check consent/ insurance form for completeness and legibility before the client goes to the Registered Nurse for services.</li><li>Communicates effectively with client regarding the information that is needed.</li><li>Responds to urgent customer needs in a timely and professional manner.</li><li>Makes recommendations and implements process improvements.</li><li>Participates in fostering a safe workplace.</li><li>Participates in employee job safety analysis to eliminate hazards and prevent accidents.</li></ul><p>&nbsp;</p><p><b><u>Cash Handling:</u></b></p><ul><li>Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions.</li><li>Receives and reconciles cash, checks or credit card for payment and issues receipts as required</li><li>Handles cash box as needed. • Accurately makes change when needed. • Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit</li><li>Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management system</li><li>Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found</li><li>Transfer income activities to the financial system on a daily basis</li><li>Create daily, weekly, and monthly reports from clinic financial data</li><li>Obtains valid authorization for all credit card payments</li><li>In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds</li><li>If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system</li><li>Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures</li><li>Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers</li><li>Liaise and support other members of the multi-disciplinary team and other agencies relating to patient care, maintaining good communication channels.</li><li>Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary.&nbsp;&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p>Have knowledge to undertake the below mentioned multidisciplinary tasks;</p><ul><li>Medical Insurance Coding</li><li>Medical Invoicing</li><li>Cash Handling</li><li>Customer relations</li></ul><p>&nbsp;</p><p><b>Behavioural Competencies:</b></p><ul><li>Excellent presentation and analytical skills</li><li>Exceptional written and oral communication skills</li><li>Good decision making skills</li><li>Strong operational thinking skills</li><li>Critical Thinking</li><li>Conflict Management</li><li>Ability to read fine print at times.</li><li>Multi-Tasking</li><li>Customer service skills to include; diplomacy, patience, problem solving with a range of clientele</li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>&nbsp;</p><ul><li>Minimum 2 experience in a similar role.</li><li>Graduate Degree in any stream.</li><li>Experience in all or any area of Insurance, Cash Handling, Customer Service &amp; Invoicing.</li><li>Fluency in English (speak, read and write).</li><li>Arabic speaking skills will be an added advantage.</li><li>Excellent Computer Literacy skills is required.</li></ul><p>&nbsp;</p><p><br></p></div>

<ul><li><p>Practice in accordance to the regulator Scope of Practice, ensuring completion of all competencies and required clinical privileging prior to providing direct patient care.</p></li><li><p>Registered Midwives can provide care to the woman and newborn in different practice settings.</p></li><li><p>Provide safe and compassionate care during the antenatal, intrapartum, postnatal, and newborn periods.</p></li><li><p>Provide safe and EBP care in relation to spontaneous vaginal deliveries (SVD), assist with instrumental vaginal deliveries, and caesarean deliveries (both emergent and elective) for the mother and newborn, reflective of scope of practice, life support provider status and clinical privileging.</p></li><li><p>Assist the obstetrician with required procedures or perform as per scope of practice, competence, and clinical privileging, such as artificial rupture of membranes (AROM), sterile vaginal examinations.</p></li><li><p>Monitor the progress of labouring mothers, performs CTG monitoring and interprets findings of foetal heart rates and recognises when to escalate to the obstetrician, reflective of scope of practice, competence, and clinical privileging.</p></li><li><p>Support women during childbirth, reflective of the woman’s birthing plan, is knowledgeable regarding stem cell collection and monitoring in all stages of labour and monitoring the condition of the fetus, reflective of EBP and the WHO Mother Baby Friendly Hospital Initiative.</p></li><li><p>Perform immediate post-delivery care of the mother to include (but not limited to) fundal massage, placental examination, quantifiable blood loss assessment and monitoring of vital signs, with immediate recognition and escalation to the obstetrician as needed, in accordance to scope of practice.</p></li><li><p>Perform immediate post-delivery care of the newborn(s) to include (but not limited to) taking of cord blood gases, performing the initial steps of newborn care, newborn identification, physical assessment and monitoring of vital signs, with immediate recognition and escalation to the neonatologist as needed, in accordance to scope of practice.</p></li><li><p>Support, promote, and protect the ten steps within the WHO Mother Baby Friendly Hospital Initiative recommendations during the antenatal, intrapartum, postnatal, and newborn periods.</p></li><li><p>Provide education and support strategies to the mother and newborn that encourage early breastfeeding, and skin-to-skin bonding.</p></li><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation and escalate immediately when appropriate.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential midwifery diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities or deviations as per policy.</p></li><li><p>Maintain and update technical and clinical skills related to midwifery practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Maintain essential life support as per regulatory requirements and scope of practice such as but not limited to Basic Life Support, PROMPT, CTG and Neonatal Resuscitation.</p></li><li><p>In depth knowledge and clinical skills of Obstetric emergencies, midwifery management of such emergencies and care.</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients closely for any side effects and reactions, for example during an induction of labour.</p></li><li><p>Administer treatments such as IV fluids, IV medications and blood products, monitoring patients for any reactions.</p></li><li><p>Reflective of EBP and when clinically indicated only, perform episiotomy, as per scope of practice, competence, and clinical privileging.</p></li><li><p>Repair perineal laceration first and second degree as per scope of practice, competence, and clinical privileging.</p></li><li><p>Provide wound care management, education and support to women following caesarean sections, episiotomy, and vaginal tears.</p></li><li><p>Assist in medical procedures invasive and non-invasive as needed for the patient and to obtain specimens as ordered.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge, inclusive of the mother and newborn.</p></li><li><p>Provides parents with bereavement support, advice and compassion during end-of-life care in relation to congenital birth defects, loss of pregnancy, miscarriage, stillbirth and neonatal death.</p></li><li><p>Complies with regulatory and NMC policy requirements with the disposal of human tissue</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p>Be able to communicate effectively in Arabic</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Performs all functions of CSSD.</p><ul><li><p>Collection of instruments with proper checking and integrity of equipment.</p></li><li><p>Establishes and ensures the implementation of CSSD policies and procedures.</p></li><li><p>Receiving the instrument properly and uses prescribed technique for disinfection and cleaning methods.</p></li><li><p>Using proper P.P.E. (personal protective equipment) and follow infection control protocol lead by hospital policies in each area of the department</p></li><li><p>Directs and supervises activities of CSSD assistants relating to the operations involved in CSSD.</p></li><li><p>Performs duties as CSSD technician independently and work proficiently.</p></li><li><p>Consistently uses recipes to correctly assemble, protect, wrap containerize and/or peel pouch and label instruments. Also, identifies the cleanliness and functionality.</p></li><li><p>Properly handles sterile item supplies, equipment and instruments.</p></li></ul></li></ul><br><ul><li><p>Selection of proper sterilization method and required know and follow the principles of sterilization.</p></li></ul><br><ul><li><p>Proper distribution of items to respective department.</p></li></ul><br><ul><li><p>Maintain all decontamination records, updates the checklist and maintain all sterilization records to be updated.</p></li></ul><br><ul><li><p>Assesses CSSD supply needs and establish a standard CSSD inventory level for supplies and function of instruments and equipment’s.</p></li></ul><br><ul><li><p>Reporting shortage of material to the supervisor/ in charge at earliest convenience, maintaining records for ordering and replenishment</p></li></ul><br><ul><li><p>Develop, coordinate and participate in routine educational program and staff meeting to facilitate professional growth and quality patient care.</p></li></ul><br><ul><li><p>Monitors compliance with hospital policies and procedures</p></li></ul><br><ul><li><p>Coordinates with PCI nurse. Promoting &amp; maintaining qualities in all services &amp; ensure continuous quality improvement measure are in place. Conduct method evaluation/ development as per standard policies &amp; procedure.</p></li></ul><br><ul><li><p>Maintaining strict confidence in relation to patient information whether formally or informally recorded.</p></li></ul><br><ul><li><p>Participating in education session conducted for department staff and various hospital committee and staff meeting.</p></li></ul><br><ul><li><p>Maintaining positive and effective working relationships within the departments/divisions and also within the other department facility</p></li></ul><br><ul><li><p>Technician should understand/know the efforts, service, special skills and caring of instrument which ultimately effecting the early recovery and discharge of each patient.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Certification of training from an approved institute of CSSD technicians or Diploma in Nursing.</p><ul><li><p>Required experience 2 years in relevant area in absence of formal course.</p></li><li><p>License to practice by DOH.</p></li><li><p>Must be fluent in spoken and written English, Arabic speaking desirable but not essential.</p></li><li><p>Demonstrates good organizational and communication skills.</p></li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Understand and analyse the assessment information and data.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Determine actual and potential nursing diagnoses, problems, and issues.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Define the predicted and expected outcomes of the patient’s planned care.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Record vital signs, recognize, address and escalate all abnormalities.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain and update technical and clinical skills related to nursing practice.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Employ strategies to promote patients’ health and a safe environment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Understand different diagnostic tests and laboratory examinations.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare patients for medical examination and treatment.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer medications and monitor patients for any side effects and reactions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer treatments such as IV fluids or blood products and monitor patients for any reactions.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide wound care management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist in medical procedures invasive or non-invasive as needed.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Facilitate the process of safe patient`s admission, transfer and discharge.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support the execution of business continuity plans by maintaining essential nursing services during emergencies, follow established protocols to ensure patient safety, and collaborate with the healthcare team to sustain operational effectiveness.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Actively participates in performance improvement and continuous quality improvement.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure competence in pain management</p><br><br>Responsibilities:<br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Understand and analyse the assessment information and data.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Determine actual and potential nursing diagnoses, problems, and issues.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Define the predicted and expected outcomes of the patient’s planned care.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Record vital signs, recognize, address and escalate all abnormalities.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain and update technical and clinical skills related to nursing practice.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Employ strategies to promote patients’ health and a safe environment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Understand different diagnostic tests and laboratory examinations.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare patients for medical examination and treatment.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer medications and monitor patients for any side effects and reactions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer treatments such as IV fluids or blood products and monitor patients for any reactions.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide wound care management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist in medical procedures invasive or non-invasive as needed.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Facilitate the process of safe patient`s admission, transfer and discharge.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support the execution of business continuity plans by maintaining essential nursing services during emergencies, follow established protocols to ensure patient safety, and collaborate with the healthcare team to sustain operational effectiveness.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Actively participates in performance improvement and continuous quality improvement.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure competence in pain management</p><br><br>Qualifications:<br><p><span><span><strong>Minimum Qualification &amp; Experiences</strong></span></span></p><br><br><p><span><strong>Essential:&nbsp;</strong></span><i><span>the post holder must</span></i></p><br><ul><li><p><span>Holds a Bachelor of Science in Nursing from an accredited institution in their home country.</span></p><br></li><li><p><span>Minimum of 2 years of clinical experience, including recent assignment in ICU, Critical Care, long-term care unit, or equivalent experience within Homecare settings in the same cluster.</span></p><br></li><li><p><span>Have an appropriate license to work as a&nbsp;registered nurse in the relevant regulatory health authority with all the&nbsp;qualifications and experience these mandates.</span></p><br></li><li><p><span>Manage their own professional re-licensure.</span></p><br></li><li><p><span>Hold a valid American Heart Association Basic Life Support Provider card.</span></p><br></li><li><p><span>Be willing to work across departments when necessary. &nbsp;</span></p><br></li><li><p><span>Be able to communicate clearly and effectively in English (spoken and written)</span></p><br></li></ul><p><span><strong>DESIRABLE: The post holder </strong></span><i><span><strong>should have</strong></span></i><span><strong>:</strong></span></p><br><ul><li><p><span>Evidenced ability to work as part of&nbsp;an inter-professionalteam.</span></p><br></li><li><p><span>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</span></p><br></li><li><p><span>Be able to communicate effectively in Arabic</span></p><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The post holder will always work within the scope of practice,&nbsp;putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.</p><p><strong>Responsibilities</strong></p><p><strong>National Nursing Practice Standards RN MOHAP.pdf</strong></p><p><strong>Scope of Practice for Midwives for Publication 2023-12-20.pdf</strong></p><p><strong>Scope of Practice RN MOHAP.pdf</strong></p><p><strong><u>&nbsp;</u></strong></p><p><strong><u>Registered Midwife will:&nbsp;</u></strong></p><ul><li><p>Practice in accordance to the regulator Scope of Practice, ensuring completion of all competencies and required clinical privileging prior to providing direct patient care.&nbsp;</p></li><li><p>Registered Midwives can provide care to the woman and newborn in different practice settings.&nbsp;</p></li><li><p>Provide safe and compassionate care during the antenatal, intrapartum, postnatal, and newborn periods.</p></li><li><p>Provide safe and EBP care in relation to spontaneous vaginal deliveries (SVD), assist with instrumental vaginal deliveries, and caesarean deliveries (both emergent and elective) for the mother and newborn, reflective of scope of practice, life support provider status and clinical privileging.</p></li><li><p>Assist the obstetrician with required procedures or perform as per scope of practice, competence, and clinical privileging, such as artificial rupture of membranes (AROM), sterile vaginal examinations.</p></li><li><p>Monitor the progress of labouring mothers, performs CTG monitoring and interprets findings of foetal heart rates and recognises when to escalate to the obstetrician, reflective of scope of practice, competence, and clinical privileging.&nbsp;</p></li><li><p>Support women during childbirth, reflective of the woman’s birthing plan, is knowledgeable regarding stem cell collection and monitoring in all stages of labour and monitoring the condition of the fetus, reflective of EBP and the WHO Mother Baby Friendly Hospital Initiative.&nbsp;</p></li><li><p>Perform immediate post-delivery care of the mother to include (but not limited to) fundal massage, placental examination, quantifiable blood loss assessment and monitoring of vital signs, with immediate recognition and escalation to the obstetrician as needed, in accordance to scope of practice.&nbsp;</p></li><li><p>Perform immediate post-delivery care of the newborn(s) to include (but not limited to) taking of cord blood gases, performing the initial steps of newborn care, newborn identification, physical assessment and monitoring of vital signs, with immediate recognition and escalation to the neonatologist as needed, in accordance to scope of practice.&nbsp;</p></li><li><p>Support, promote, and protect the ten steps within the WHO Mother Baby Friendly Hospital Initiative recommendations during the antenatal, intrapartum, postnatal, and newborn periods.&nbsp;</p></li><li><p>Provide education and support strategies to the mother and newborn that encourage early breastfeeding, and skin-to-skin bonding.&nbsp;</p></li><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation and escalate immediately when appropriate.&nbsp;</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential midwifery diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address &nbsp;and escalate all abnormalities or deviations as per policy.</p></li><li><p>Maintain and update technical and clinical skills related to midwifery practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory&nbsp;examinations.</p></li><li><p>Maintain essential life support as per regulatory requirements&nbsp;and scope of practice such as&nbsp;but not limited to Basic Life Support, PROMPT, CTG and Neonatal Resuscitation.</p></li><li><p>In depth knowledge and clinical skills of Obstetric emergencies, midwifery management of such emergencies and care.</p></li><li><p>Prepare patients for medical examination and treatment.&nbsp;</p></li><li><p>Administer medications and monitor patients closely for any side effects and reactions, for example during an induction of labour.&nbsp;</p></li><li><p>Administer treatments such as IV fluids, IV medications and blood products, monitoring patients for any reactions.&nbsp;</p></li><li><p>Reflective of EBP and when clinically indicated only, perform episiotomy, as per scope of practice, competence, and clinical privileging.</p></li><li><p>Repair perineal laceration first and second degree as per scope of practice, competence, and clinical privileging.</p></li><li><p>Provide wound care management, education and support to women following caesarean sections, episiotomy, and vaginal tears.</p></li><li><p>Assist in medical procedures invasive and non-invasive as needed for the patient and to obtain specimens as ordered.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge, inclusive of the mother and newborn.</p></li><li><p>Provides parents with bereavement support, advice and compassion during end-of-life care in relation to congenital birth defects, loss of pregnancy, miscarriage, stillbirth and neonatal death.</p></li><li><p>Complies with regulatory and NMC policy requirements with the disposal of human tissue.&nbsp;</p></li><li><p><em>Type additional unit specific &amp; department specific responsibilities here</em></p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential: <em>the post holder must</em></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><ul><li><p>Evidenced ability to work as part of an inter-professional team.</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.</p></li></ul><p></p></section>