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About Us<br><br>IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.<br><br>Job Description<br><br>Job Overview<br><br>The role of a Client Experience Agent – Reception revolves around being the first point of contact as well as a thorough, trustworthy link between the Finance Department and the Reception as well as the client, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, customer driven, proactive and ‘switched on’ personality with ability to work well under pressure in a fast-paced environment while maintaining extremely high accuracy and excellent attention to detail.<br><br>Main Responsibilities<br><br>Acting as a first point of contact at IFZA Reception for Professional Partners, Clients, and visitors Supporting the smooth running of the IFZA HQ reception, where all aspects of the client experience are delivered to the highest level Maintaining excellent knowledge of IFZA’s products and services to efficiently address any queries or concerns from Professional Partners and Clients Delivering prompt, courteous, and efficient assistance to all clients liaising with other departments if necessary Providing various client services including but not limited to document collections and submissions, attestation, mail-management, booking of conference rooms, etc. ensuring compliance with IFZA policies and procedures Maintaining confidentiality of client data ensuring no sensitive information is disclosed Preparing, coordinating, and tracking both internal and external document shipments Maintaining professional image and high standards of grooming Building and maintaining effective working relationships whilst promoting the company culture and values Performing other job-related duties as assigned by Management<br><br>Requirements<br><br>Excellent verbal and written communication skills in English, knowledge of additional foreign language will be an advantage Excellent communication and interpersonal skills, knowledge of telephone etiquette Customer focus and adaptability to different personality types Excellent active listening and problem-solving skills Intermediate computer literacy is required e.g., MS Office<br><br>Benefits<br><br>International team (over 50 nationalities) 24 annual leave days Annual flight home Life insurance plan Medical insurance plan (with the option to upgrade at your own cost) Invitations to participate in various company functions, staff events, and department team building events Opportunities to learn, develop and grow with the organization Being part of a motivated team and Moving-Forward-Company-Culture <br><br>check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyte Background Color Btn lyte Success" lyte-rendered="">

About Us<br><br>IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.<br><br>Job Description<br><br>Job Overview<br><br>The role of a Client Experience Agent – Reception revolves around being the first point of contact as well as a thorough, trustworthy link between the Finance Department and the Reception as well as the client, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, customer driven, proactive and ‘switched on’ personality with ability to work well under pressure in a fast-paced environment while maintaining extremely high accuracy and excellent attention to detail.<br><br>Main Responsibilities<br><br>Acting as a first point of contact at IFZA Reception for Professional Partners, Clients, and visitors Supporting the smooth running of the IFZA HQ reception, where all aspects of the client experience are delivered to the highest level Maintaining excellent knowledge of IFZA’s products and services to efficiently address any queries or concerns from Professional Partners and Clients Delivering prompt, courteous, and efficient assistance to all clients liaising with other departments if necessary Providing various client services including but not limited to document collections and submissions, attestation, mail-management, booking of conference rooms, etc. ensuring compliance with IFZA policies and procedures Maintaining confidentiality of client data ensuring no sensitive information is disclosed Preparing, coordinating, and tracking both internal and external document shipments Maintaining professional image and high standards of grooming Building and maintaining effective working relationships whilst promoting the company culture and values Performing other job-related duties as assigned by Management<br><br>Requirements<br><br>Excellent verbal and written communication skills in English, knowledge of additional foreign language will be an advantage Excellent communication and interpersonal skills, knowledge of telephone etiquette Customer focus and adaptability to different personality types Excellent active listening and problem-solving skills Intermediate computer literacy is required e.g., MS Office<br><br>Benefits<br><br>International team (over 50 nationalities) 24 annual leave days Annual flight home Life insurance plan Medical insurance plan (with the option to upgrade at your own cost) Invitations to participate in various company functions, staff events, and department team building events Opportunities to learn, develop and grow with the organization Being part of a motivated team and Moving-Forward-Company-Culture <br><br>check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyte Background Color Btn lyte Success" lyte-rendered="">

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Namou Properties Namou Properties is a growing real estate company focused on delivering strong investment opportunities while building efficient systems that support data-driven decision-making and operational excellence.<br> Job Overview We are seeking an experienced and motivated Sales Agent based in Ras Al Khaimah to help identify and secure land opportunities for future projects.<br> You will explore local areas, connect with families and landowners, and use our internal system to report and manage leads.<br> Key Responsibilities Identify and source land opportunities across Ras Al Khaimah Build relationships with landowners, brokers, and community members Conduct field visits and collect accurate data on land ownership and location Present opportunities confidently and persuade landowners and stakeholders to engage or collaborate Use Namou’s internal system to record and update scouting information Work closely with the acquisition and legal teams during negotiations Stay updated on market trends and zoning regulations in Ras Al Khaimah Why Join Namou Properties Be part of a growing real estate company focused on innovation and investment opportunities Work in a collaborative environment that values initiative and improvement Contribute to meaningful projects that support company growth Benefit from career development opportunities based on performance Based in Ras Al Khaimah Valid UAE driving license (required) Excellent English communication skills (Arabic is a plus) Excellent knowledge of local areas, families, and communities Comfortable using basic mobile apps or systems (training provided)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.</p> <p><span>This position is based at Centro Al Manhal by Rotana &amp; Al Rawda Arjaan by Rotana.</span><br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>CANDIDATE PROFILE&nbsp;<br>Minimum 8–10 years in hospitality commercial roles, with 5+ years in UAE 5-star luxury hotels.&nbsp;<br>Proven 3 consecutive years of achieving/exceeding revenue targets in distribution and corporate sales.&nbsp;<br>Strong corporate background managing UAE/GCC multinationals, TMCs, and global travel partnerships.&nbsp;<br>Expertise in distribution channels (brand.com, GDS, OTA/IDS, metasearch), rate parity, and content optimization.&nbsp;<br>Skilled in negotiation, dynamic pricing, and RFP management for corporate accounts.&nbsp;<br>Deep knowledge of UAE market trends, seasonality, and compliance with VAT, PDPL, and tourism regulations.&nbsp;<br>Strong leadership, team coaching, and cross-functional collaboration abilities.&nbsp;<br>Excellent communication skills: English fluency required. Arabic language is an advantage.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Additional Information<br><br>Job Number 26098013<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Start Your Journey With Us <br><br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.<br><br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br><br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br><br>Job Requirement:<br><br>The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Butler Services Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process. ESSENTIAL FUNCTIONS:<br><br>Has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability Knowledgeable in all room types and attributes (layout, size, connecting configurations, and views) Keeping Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents Locate arriving, in-house and departed guests by name and room number Competent in messaging functionality (creating, modifying, delivering, deleting) Answer all phone calls adhere to the standards set forth within the Telephone & Verbiage FOETransfer calls to an appropriate guest or department when requested by callers Coordinate guest requests with all relevant department Thoroughly conversant with all room types, décor and outlook Communication and recording of complaints Ensure full liaison with other members of the team Strong communication with other areas, especially Front Office, Butlers and Housekeeping Make sure all Starguest profiles are turned to “Complete” from incomplete lists Report maintenance faults and damage to machines, furniture and fittings in all area of the hotel to the maintenance department. Strong relationship with guests and internal customers Prepare Wake Up Call log sheet for the following day and ensure this is handed over to the next shift Ensure all Wakeup call requests are logged accurately Give wake up calls for guests Keep inventory of Butler On Call Items GXP Basics (profiles, preferences, defects, reporting) are entered accurately and monitor existing profiles Ensure daily shift hand over is completed thoroughly<br><br>QUALIFICATION STANDARDS Education:<br><br>At Least 1 year of experience within the hospitality industry<br><br>Key Competencies<br><br>Communication skills Organisational skills Information system knowledge Guest focus Problem solving skills<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>We are seeking a professional and customer-focused Reservations Agent to join our team in the beautiful hotel at the heart of the Dubai. As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience.</p><br><ul><li>Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels.</li><li>Efficiently book accommodations for guests across various market segments, including leisure, business travel, and group bookings.</li><li>Accurately record all required reservation information in our Property Management System.</li><li>Upsell room types and additional services to maximize revenue while meeting guest needs</li><li>Provide detailed information about our property, amenities, and local attractions in the UAE.</li><li>Collaborate with other departments to ensure guest requests and special requirements are met.</li><li>Handle changes, cancellations, and special requests with a customer-centric approach.</li><li>Maintain up-to-date knowledge of room availability, rates, and promotional offers.</li><li>Assist in resolving customer complaints and concerns in a timely and professional manner.</li><li>Contribute to the continuous improvement of our reservation processes and guest experience.</li></ul><br>Qualifications<br><br><ul><li>Minimum of 1 year experience in Front Office, Reservations, or Sales, preferably in the hospitality industry</li><li>Excellent command of English; knowledge of additional languages is a plus (Russian, Turkish).</li><li>Professional telephone etiquette and strong written communication skills.</li><li>Proficiency in Property Management Systems (e.g., Opera) and Microsoft Office applications.</li><li>Typing skills of approximately 40 words per minute.</li><li>Detail-oriented with the ability to multitask in a fast-paced environment.</li><li>Strong problem-solving skills and ability to make decisions independently.</li><li>Flexible availability to work various shifts, including weekends and holidays.</li><li>Customer-focused mindset with a passion for delivering exceptional service.</li><li>Ability to work collaboratively in a team environment.</li><li>Strong organizational skills and attention to detail.</li></ul> </div>

Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties And Responsibilities<br><br>Employees at Anantara the Palm always find new ways to look after the business, their guests and associates. Within this, the key responsibilities for this position are:<br><br>Clearly understand the concept of guest services centre being the one point of contact for guests. Ensure adherence to proper and prompt handling of calls, prompt handling of all guest requests through FCS e-connect, message handling, compliance with request as per LAOP and usage of standard phraseology Is updated of VIP/RSVP etc. and repeat guest list. Perform duties of guest services when necessary. Maintain order in guest service centre area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger. Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment. Ensure that traffic sheet for telephone / fax are correct before sending to the accounting dept. Ensure immediate transmission of invoices to the cashiers / front desk. Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (especially the competition) Ensures that all guest requests are channelled correctly and followed upon effectively. Conduct courtesy calls to in-house guests to ensure follow up on requests. Is able to route all incoming calls quickly and efficiently without keeping the caller waiting. Assist in all the other areas of Front office as and when necessary, especially all Guest Service Centre Agents are responsible to assist CID data related task during the absence of CID Agent. Handling all CID related messages, information as a link between the resort and CID police department, monitoring and correcting discrepancy between two parties. Follow procedure of shift handover between colleagues with regards to day-to-day operation. Ensure that all checked in rooms/check out rooms are also checked in/out CID police report system. Update promptly and correctly all guest data in CID online system Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience. Maintain knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required. Participate in training programs for the Front Office Department as scheduled. Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Is detail oriented. Ensure that all correspondence are processed within the set times and handled correctly according to the procedures. Report and maintain accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties And Responsibilities<br><br>Employees at Anantara the Palm always find new ways to look after the business, their guests and associates. Within this, the key responsibilities for this position are:<br><br>Clearly understand the concept of guest services centre being the one point of contact for guests. Ensure adherence to proper and prompt handling of calls, prompt handling of all guest requests through FCS e-connect, message handling, compliance with request as per LAOP and usage of standard phraseology Is updated of VIP/RSVP etc. and repeat guest list. Perform duties of guest services when necessary. Maintain order in guest service centre area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger. Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment. Ensure that traffic sheet for telephone / fax are correct before sending to the accounting dept. Ensure immediate transmission of invoices to the cashiers / front desk. Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (especially the competition) Ensures that all guest requests are channelled correctly and followed upon effectively. Conduct courtesy calls to in-house guests to ensure follow up on requests. Is able to route all incoming calls quickly and efficiently without keeping the caller waiting. Assist in all the other areas of Front office as and when necessary, especially all Guest Service Centre Agents are responsible to assist CID data related task during the absence of CID Agent. Handling all CID related messages, information as a link between the resort and CID police department, monitoring and correcting discrepancy between two parties. Follow procedure of shift handover between colleagues with regards to day-to-day operation. Ensure that all checked in rooms/check out rooms are also checked in/out CID police report system. Update promptly and correctly all guest data in CID online system Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience. Maintain knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required. Participate in training programs for the Front Office Department as scheduled. Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Is detail oriented. Ensure that all correspondence are processed within the set times and handled correctly according to the procedures. Report and maintain accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

???? We're Hiring: Airport Meet & Greet / Guest Relations Agent???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused travel and guest services organization supporting travelers through professional assistance, personalized communication, and seamless journey coordination. Our teams work across airport services, guest relations, travel operations, and destination support to create smooth and welcoming experiences for international travelers. We value service-oriented professionals who are responsive, organized, culturally aware, and committed to exceptional customer experiences. The Role We are seeking a proactive guest relations professional to coordinate airport assistance, meet-and-greet services, traveler communications, and journey-related support. You will help ensure travelers receive timely information and well-coordinated assistance while working closely with airport service providers, travel partners, and operational teams. This part-time, fully remote opportunity offers flexible working hours and exposure to international travelers, airport operations, and customer experience initiatives. Key Responsibilities Coordinate airport meet-and-greet, arrival, departure, transfer, and guest assistance services. Communicate with travelers to confirm flight details, arrival times, meeting points, and service requirements. Coordinate with airport service providers, drivers, hotels, travel partners, and operational teams. Monitor flight schedules and communicate relevant delays, changes, or disruptions. Provide clear instructions regarding meeting points, transfers, baggage assistance, and airport procedures. Respond promptly and professionally to traveler questions, special requests, and service concerns. Maintain accurate guest profiles, booking details, service schedules, and operational records. Coordinate changes, cancellations, rescheduling, and last-minute service requirements. Follow up on completed services and collect relevant guest feedback. Recommend improvements to guest communication, service coordination, response times, and overall traveler experience. Requirements Bachelor's degree or equivalent qualification in Hospitality, Travel & Tourism, Business, Communications, or a related field is preferred. Minimum of 3+ years of professional experience in guest relations, travel, hospitality, airport services, customer service, or a related function is preferred. Strong understanding of customer service, travel coordination, guest assistance, and service operations. Knowledge of airport processes, flight schedules, travel logistics, and destination services is advantageous. Familiarity with booking systems, CRM platforms, communication tools, spreadsheets, and collaboration software. Excellent written and verbal communication skills. Strong interpersonal, problem-solving, and service recovery abilities. Excellent attention to detail when managing traveler information, schedules, and service arrangements. Ability to remain calm, responsive, and organized when handling time-sensitive requests. Proactive, reliable, culturally aware, and comfortable working independently in a remote environment. What We Offer Flexible part-time hours with a fully remote working arrangement. Competitive compensation aligned with experience and guest relations responsibilities. Exposure to international travelers, airport services, and global travel operations. Opportunities to strengthen guest relations, travel coordination, service recovery, and customer experience skills. Professional development through hands-on involvement in international travel support initiatives. A collaborative environment focused on hospitality, responsiveness, service quality, and exceptional traveler experiences.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.</p> <p>This position is based at Al Maha Arjaan Abu Dhabi.</p> <p><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Summary:</strong><br>We are looking for a professional and customer-focused Customer Service &amp; Sales Agent to join our team. The ideal candidate should have excellent communication skills, strong English proficiency, and previous experience in customer service and sales. Candidates with healthcare industry experience will be preferred. The candidate must be flexible with shifts and capable of handling customer inquiries while contributing to sales growth.<br></p><p><strong>Work Schedule &amp; Flexibility</strong></p><ul><li><p>Must be flexible with working shifts.</p></li><li><p>Days off are not fixed and may vary based on operational needs.</p></li><li><p>Willingness to work both day and night shifts.</p></li></ul><p>Ability to work in a hybrid environment, including both office-based and remote shifts.<br><br><strong>Responsibilities</strong></p><ul><li><p>Respond to customer inquiries professionally and promptly.</p></li><li><p>Provide accurate information and support to customers.</p></li><li><p>Follow up with leads and contribute to sales activities.</p></li><li><p>Promote clinic services and assist in converting inquiries into appointments and sales opportunities.</p></li><li><p>Maintain high customer satisfaction levels.</p></li><li><p>Handle customer complaints and provide appropriate solutions.</p></li><li><p>Work closely with other departments to ensure smooth operations.</p></li><li><p>Maintain accurate customer records and follow-up activities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree.</p></li><li><p>Minimum 1–2 years of experience in Customer Service.</p></li><li><p>Previous sales experience is highly preferred.</p></li><li><p><strong>Healthcare/medical clinic experience is preferred.</strong></p></li><li><p>Excellent command of English (spoken and written).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to handle customer inquiries and resolve issues professionally.</p></li><li><p>Comfortable working with targets and sales opportunities.</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>Proficient in using computers and customer service systems.</p></li><li><p><strong>Must have a valid UAE residence visa (own visa/sponsored visa).</strong></p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at Park Rotana &amp; Park Arjaan Abu Dhabi.</p> <p>As a Front Desk Agent, you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience, and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position:</strong>&nbsp;Call Center Agent<br><strong>Department:</strong>&nbsp;Customer Service / Contact Center<br><strong>Location:</strong>&nbsp;United Arab Emirates</p><p><strong>Job Summary:</strong><br>The Call Center Agent will be responsible for handling customer interactions through phone, email, and chat channels while delivering an exceptional customer experience. The role includes managing customer inquiries, complaints, troubleshooting requests, and service-related cases in line with company policies and service standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Handle inbound and outbound customer interactions via phone, email, and chat.</p></li><li><p>Provide accurate information regarding products, services, warranties, repairs, and deliveries.</p></li><li><p>Resolve customer complaints and escalations professionally and efficiently.</p></li><li><p>Accurately document customer interactions in the CRM system.</p></li><li><p>Coordinate with internal teams to ensure timely case resolution.</p></li><li><p>Meet performance targets related to quality, productivity, attendance, and customer satisfaction.</p></li><li><p>Identify opportunities to improve customer experience and escalate recurring issues when necessary.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong></p><ul><li><p>High school diploma or equivalent qualification.</p></li><li><p>Previous experience in a call center or customer service environment is preferred.</p></li><li><p>Excellent verbal and written communication skills in English.</p></li><li><p>Arabic language proficiency is considered an advantage.</p></li><li><p>Strong problem-solving and conflict-resolution skills.</p></li><li><p>Ability to work effectively in a fast-paced environment.</p></li><li><p>Good computer skills and familiarity with CRM systems and Microsoft Office applications.</p></li></ul><p><strong>Preferred Experience:</strong></p><ul><li><p>Experience in customer service for premium consumer products or technical support environments.</p></li><li><p>Experience handling customer complaints and escalations.</p></li><li><p>Experience working with multiple communication channels, including voice, email, and chat support.</p></li></ul><p><strong>Working Schedule:</strong></p><ul><li><p>8 working hours per day.</p></li><li><p>6 working days per week with 1 day off.</p></li></ul><p><strong>Compensation:</strong></p><ul><li><p>Monthly salary budget: AED 5,000.</p></li><li><p>Additional benefits will be provided in accordance with UAE labor law and company policy.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Shell Home Real Estate LLC | Dubai, UAE</b></p><p>? <b>Join Shell Home Real Estate LLC as a Real Estate Sales Agent</b></p><p>Shell Home Real Estate LLC is expanding its team and is looking for ambitious, professional, and results-driven Real Estate Sales Agents to join our growing organization in Dubai.</p><p>We are seeking individuals who are passionate about real estate, possess excellent communication skills, and have experience in the UAE property market. Candidates with an existing property inventory and strong client networks will be given preference.</p><p><b>Key Responsibilities</b></p><ul><li>Generate and manage property sales leads.</li><li>Build and maintain strong relationships with buyers, sellers, investors, and developers.</li><li>Conduct property viewings and client consultations.</li><li>Market and promote residential and commercial properties.</li><li>Negotiate offers and close sales transactions professionally.</li><li>Maintain accurate property listings and inventory records.</li><li>Stay updated on market trends, pricing, and new project launches.</li><li>Achieve monthly and quarterly sales targets.</li></ul><p><b>What We Offer</b></p><ul><li>Attractive commission structure.</li><li>Access to premium property listings and developer projects.</li><li>Marketing and administrative support.</li><li>Professional working environment.</li><li>Career growth and partnership opportunities.</li><li>Ongoing training and market support.</li></ul><p><b>Location</b></p><p>Dubai, United Arab Emirates</p><p><b>Employment Type</b></p><p>Partnership Opportunity</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>✔ Excellent verbal and written communication skills.</p><p>✔ Proven experience in UAE real estate sales.</p><p>✔ Strong negotiation and closing abilities.</p><p>✔ Professional appearance and presentation skills.</p><p>✔ Ability to build and maintain long-term client relationships.</p><p>✔ Knowledge of Dubai property laws, regulations, and market trends.</p><p>✔ Self-motivated, target-driven, and result-oriented mindset.</p><p>✔ Strong networking and lead-generation capabilities.</p><p>✔ Ability to work independently and as part of a team.</p><p>✔ Proficiency in CRM systems and Microsoft Office applications.</p><p><b>Preferred Qualifications</b></p><ul><li>Existing property inventory and active listings.</li><li>Established client database and investor network.</li><li>Valid UAE Driving License.</li><li>Multilingual candidates are highly preferred.</li><li>Experience working with off-plan and secondary market properties.</li></ul><p><b>Personal Attributes</b></p><ul><li>Professional and ethical conduct.</li><li>Positive attitude and strong work ethic.</li><li>Excellent customer service skills.</li><li>Confidence in handling high-value transactions.</li><li>Strong time management and organizational skills.</li></ul><p><b>Shell Home Real Estate LLC</b> is committed to building a high-performing team of real estate professionals dedicated to delivering exceptional service and achieving outstanding results in Dubai's dynamic property market.</p><p><br></p></div>

Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking an Agent to join the resort’s Call Center Operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br> Answer incoming calls promptly and professionally, following brand standards. Handle guest interactions across multiple communication channels including calls, email, and digital platforms, ensuring consistent service standards. Assist guests with room reservations, service requests, and general inquiries. Manage a variety of reservation and service-related requests, demonstrating flexibility across different guest touchpoints. Maintain a high standard of written and verbal communication, ensuring clarity, professionalism, and brand-aligned tone across all channels Demonstrate adaptability by supporting multiple operational functions within the call center environment as required. Demonstrate ability to multi-task across channels within the same shift and multi-skill across functions (Rooms, Restaurants, Operator, Theatre), maintain certifications and consistent service standards. Coordinate effectively with internal departments to deliver seamless guest experience. Provide accurate information about hotel services, amenities, and local attractions. Handle guest complaints or concerns with professionalism, empathy, solution-oriented thinking and escalate when necessary. Maintain detailed records of calls, requests, and follow-ups. Ensure accurate documentation of guest interactions, requests, and follow-ups across systems. Process wake-up calls, room service orders, and special arrangements. Ensure confidentiality and security of guest information. Ensure qualitative Forbes Five-Star standards are delivered in all guest interactions. Support front desk operations during peak hours or special events. Stay updated on property policies, promotions, and procedures. <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Previous experience in a call center or customer service role preferred. Strong verbal communication and listening skills. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office and property management systems. Fluency in English; additional languages are a plus. Professional phone etiquette and customer-focused attitude. Shift-based schedule including weekends, holidays, and evenings. Primarily desk-based with extended periods of phone use. <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agents, Front Office - One and Only One Zaabeel</span></span></span>&nbsp;<br> <span><span>(<span>20034</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br> <span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&amp;Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p>We are seeking a polished and guest focused <strong>Front Office Agent</strong> to join the team at <strong>One and Only One Zaabeel</strong>, where exceptional service and memorable guest experiences are at the heart of what we do at One &amp; Only. This role plays a key part in delivering seamless arrivals and departures while creating personalized moments that reflect warmth, precision, and attention to detail.</p><br> <p>As a Front Office Agent, you will welcome guests, manage check ins and check outs, and handle all enquiries with professionalism and care. You will ensure guest preferences are accurately captured and communicated across departments, contributing to a highly personalized stay. A strong focus on service recovery is essential, with the ability to resolve issues efficiently while maintaining a positive guest experience.</p><br> <p>You will also be responsible for handling cashiering functions, maintaining accurate records, and ensuring compliance with all financial and operational procedures. Close coordination with housekeeping and other departments is critical to ensure room readiness, accurate billing, and seamless service delivery throughout the guest journey.</p><br> <p>Success in this role requires strong communication skills, attention to detail, and the ability to multitask in a fast paced luxury environment while consistently meeting Forbes and LQA standards.</p><br> <p><strong>Requirements:</strong><br>Minimum 1 year experience in a Front Office or guest services role within a luxury hotel<br>Proficiency in Opera PMS and Microsoft Office<br>Strong communication and interpersonal skills with fluent English<br>Excellent organizational and problem solving abilities<br>Professional presentation and a guest centric mindset<br>Flexibility to work shifts, weekends, and holidays</p><br> <p>This is an opportunity to be part of a world class team delivering exceptional hospitality experiences defined by creativity, care, and excellence.</p><br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Luxarabia Real Estate is seeking a dedicated Real Estate Agent (Secondary Market) t to represent our luxury real estate brand and deliver outstanding client experiences.<br> You will work closely with buyers, sellers, and investors, providing market insights, property expertise, and personalized guidance throughout every stage of the transaction process.<br> Key Responsibilities: Manage and respond to buyer, seller, landlord, and tenant inquiries in a professional and timely manner.<br> Generate new business through networking, referrals, prospecting, and relationship building.<br> Conduct property viewings, market appraisals, and client consultations.<br> Publishing secondary market properties across relevant platforms.<br> Advise clients on market conditions, property values, pricing strategies, and investment opportunities.<br> Negotiate offers and facilitate transactions between buyers, sellers, landlords, and tenants.<br> Maintain accurate records of all client interactions and transactions within the CRM system.<br> Build and maintain strong relationships with property owners, investors, and industry partners.<br> Stay informed on Dubai's secondary market trends, pricing movements, and community developments.<br> Ensure a seamless client experience from initial inquiry through to transfer or tenancy completion.<br> Qualified leads and high-value client opportunities Administrative support to help you list your properties on portals Dedicated marketing support including personal branding, professional photography, and videography Exposure to Dubai's leading developers and exclusive project launches Career growth and leadership development opportunities Unlock your potential, grow your client portfolio, and build a rewarding career in one of the world's most exciting real estate markets.<br> Apply today to join Luxarabia Real Estate!<br> Passion for real estate and a strong desire to build a successful sales career in Dubai Excellent communication and interpersonal skills.<br> Ability to learn quickly and adapt to a fast-paced environment.<br> Strong networking and relationship-building skills.<br></span> </div>