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Security Solutions Specialist<br>I. Job Summary The Security Solutions Specialist is responsible for investigating and responding to security incidents, conducting threat hunting and forensic analysis, and supporting the integration, configuration, and optimization of cybersecurity solutions within customer environments. The role combines SOC operations with security solutions integration, acting as a technical interface between the SOC and specialized security functions.<br>II. Duties & Responsibilities1. Incident Investigation & Response Investigate and analyze security incidents escalated by Tier 1 SOC Team Leaders. Analyze logs, network traffic, endpoint data, and security alerts to determine impact and root cause. Lead containment, eradication, and recovery activities for confirmed incidents. Prepare incident reports and escalate complex incidents to Tier 3 when required.2. Threat Hunting & Forensics Conduct proactive threat hunting to identify advanced and emerging threats. Perform digital forensic analysis to understand attack paths and collect relevant evidence. Develop and improve detection rules and security use cases.3. Security Solutions Integration Integrate, configure, and maintain security solutions within customer environments. Work with SIEM and SOAR platforms, including log onboarding, correlation rules, dashboards, alerts, playbooks, and automation workflows. Integrate security technologies using APIs, connectors, agents, and log-forwarding mechanisms. Configure and support Fortinet solutions, particularly Forti Gate, and ensure proper security event monitoring. Troubleshoot security integration, log collection, alerting, and automation issues.· Create and maintain implementation guides, runbooks, and architecture diagrams.· Develop HLD that define target architecture, data flows, security controls, and integration points across customer environments.· Produce LLD with device‑level configurations, policies, parsing/normalization rules, playbooks, and API mappings for accurate, repeatable deployments.<br>III. Position Expectations Strong understanding of cybersecurity, SOC operations, incident response, and network security. Hands-on knowledge of SIEM, SOAR, Forti Gate, and Fortinet security solutions. Understanding of security integrations, APIs, log management, event correlation, and automation. Strong analytical, troubleshooting, communication, and reporting skills. Ability to collaborate effectively with SOC, IT, security teams, and customers. Proactive approach to threat detection, security improvement, and continuous learning. Provide technical guidance to junior team members while contributing to SOC procedures, training, knowledge sharing, and continuously improving processes, detection capabilities, automation, and security integrations.<br>IV. Qualifications Bachelor’s degree in computer engineering or a related field.4 years of experience in SOC, cybersecurity, incident response, security engineering, or a related role. Hands-on experience with SIEM and SOAR platforms. Practical knowledge of Forti Gate and Fortinet security solutions. Knowledge of networking concepts, firewalls, VPNs, IDS/IPS, authentication, and security protocols. Experience with security integrations, APIs, log collection, and automation is highly preferred. Relevant certifications such as Fortinet NSE/FCP, Security+, CySA+, CEH, or equivalent are an advantage. Good English communication and technical documentation skills. Strong analytical, problem-solving, and troubleshooting abilities.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>· Develop and enforce endpoint security policies and procedures to ensure compliance with industry standards and regulatory requirements. · Provide guidance on security best practices to other IT and network teams. · Implement security solutions to safeguard against malware, ransomware, and other security threats. · Implement and manage endpoint protection solutions to safeguard against malware, ransomware, and other security threats. · Lead end-to-end security projects covering design, implementation, testing, and documentation · Designs, presents, troubleshoots, and implements cloud infrastructure compliance and/or privacy solutions for architecture within Microsoft 365 and Microsoft Azure products · Designs, documents and creates Microsoft 365 solution integrations for security and compliance · Perform proof of concept testing of new security technologies to evaluate their effectiveness and feasibility. · Design and implement data loss prevention (DLP) and encryption solutions to protect sensitive information stored in cloud platforms. Partner with GRC (Governance, Risk, and Compliance) teams to address security audit findings and implement remediation plans.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degrees are a plus.</li><li>Minimum of 3-5 years of relevant experience in information security or a related technology field.</li><li>Certifications such as CISSP, CISM, CEH, or Security+ are highly desirable to validate expertise.</li><li>Experience in working with security frameworks like NIST, ISO 27001, or PCI DSS demonstrates a strong foundation in security standards.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Information Security Cyber Organization Alignment and Compliance position&nbsp;focuses on aligning our information security practices with the bank’s overall risk management strategy, compliance requirements, and governance frameworks.</p><br><p>The role focuses on driving Information Security Governance, Risk, and Compliance (GRC) initiatives to strengthen the bank’s security posture while ensuring alignment with regulatory and business objectives. through effective processes i.e., risk tracking, compliance monitoring, RCSA, evaluating exceptions, and ensuring accurate reporting. The role ensures the right level of governance and compliance are in place and drives continuous improvement in risk management processes.<br>&nbsp;</p><br><ul><li>Ensure compliance with policies, regulatory requirements, and industry standards.</li><li>Identify, assess, and manage information security risks with business.</li><li>Ensure adherence to internal and external compliance requirements.</li><li>Perform risk trend analysis and reporting</li><li>Develop and maintain a comprehensive process for managing policy exceptions, including documentation, expiration date and approval workflows.</li><li>Ensure all policy exceptions are properly documented, reviewed, and approved in accordance with organizational standards.</li><li>Drive risk assessments for proposed policy exceptions to evaluate their potential impact on compliance and security.</li><li>Work with stakeholders to communicate policy exception process, develop compensating controls for policy exceptions, and ensure timely closure.</li><li>Regularly review and monitor granted exceptions to ensure compliance with the terms and conditions.</li><li>Conduct periodic review of approved exceptions and identify gaps for improvements.&nbsp;</li><li>Develop and maintain a comprehensive service catalog that accurately reflects the services offered by ISG. Regularly review and update the service catalog to ensure it aligns with business needs and technological advancements</li><li>Monitor the performance of ISG services to ensure they meet established service level agreements (SLAs) and key performance indicators (KPIs).</li></ul><ul><li>Minimum 6–8 years of total professional experience, including 4–6 years of dedicated Information Security GRC experience.</li><li>Familiarity with information security technologies, risk, threat and vulnerability assessments, and security measures.</li><li>Experience with governance, risk management, and compliance frameworks (e.g., ISO 27001, NIST, GDPR, PDPL).</li><li>Hold professional certifications such as CISA, CISM, CISSP, CRISC</li><li>Skills and Application</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and priorities.</li><li>Proficiency in security tools and technologies.</li><li>Strategic Insight</li><li>Foster a culture of security awareness and compliance within the organization.</li><li>Continuously improve the information security posture of the organization.</li><li>Ensure that information security risks are effectively managed and mitigated.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>you will be responsible for the management, maintenance, and support of our Linux-based server environments.<br> This role requires expertise in configuring and troubleshooting system issues, ensuring high availability and performance, and implementing best practices for security and efficiency.<br> Key Responsibilities: Install, configure, and maintain Linux operating systems on physical and virtual servers.<br> Monitor system performance, troubleshoot issues, and optimize server configurations for maximum efficiency.<br> Implement and manage backups, disaster recovery, and security updates.<br> Automate routine maintenance tasks using scripting languages (e.<br>g., Bash, Python).<br> Collaborate with development and network teams to ensure the seamless deployment and integration of applications.<br> Provide technical support and guidance to users and IT staff regarding Linux systems.<br> Maintain detailed documentation of system configurations, procedures, and changes.<br> Participate in capacity planning and system upgrades, ensuring minimal downtime.<br> Stay updated with the latest Linux technologies and industry trends.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 4+ years of experience as a Linux Administrator or similar role.<br> Strong knowledge of Linux operating systems (e.<br>g., Red Hat, Ubuntu, CentOS).<br> Experience with server management, monitoring, and troubleshooting.<br> Proficiency in shell scripting and automation tools.<br> Familiarity with networking concepts, security best practices, and cloud services.<br> Excellent problem-solving skills and attention to detail.<br> Strong communication skills, both verbal and written.<br> Relevant certifications (e.<br>g., RHCE, CompTIA Linux+) are a plus.<br> #LI-RK1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Overview</b></p><p><br></p><p>We are looking for an experienced Security Systems Design Engineer to join our team in Dubai. The ideal candidate will have a strong background in designing electronic security systems and hands-on experience with SIRA regulations and approval processes.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p>-Design CCTV, Access Control, Intrusion Alarm, Video Intercom, ANPR, and other security systems.</p><p>-Prepare AutoCAD drawings, system schematics, BOQs, technical specifications, and design documentation.</p><p>-Ensure all designs comply with SIRA requirements and relevant international standards.</p><p>-Conduct site surveys and develop cost-effective security solutions.</p><p>-Coordinate with clients, consultants, architects, and project teams.</p><p>-Prepare technical submittals and support SIRA approval processes.</p><p>-Provide technical support during project execution and respond to consultant comments.</p><p><br></p><p><b>Requirements</b></p><p><br></p><p>-Bachelor's Degree or Diploma in Electrical, Electronics, or a related Engineering discipline.</p><p>-Minimum 3 years of experience in security systems design.</p><p>-Mandatory experience with SIRA-compliant design and approval procedures.</p><p>-Strong knowledge of CCTV, Access Control, Intrusion Alarm, Video Intercom, and ELV systems.</p><p>-Proficiency in AutoCAD and Microsoft Office.</p><p>-Good understanding of IP networking related to security systems.</p><p>-Excellent communication, problem-solving, and organizational skills.</p><p>-Preferably SIRA Cadets</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Skills</p><ul><li>Security Systems Design</li><li>SIRA Regulations &amp; Compliance</li><li>AutoCAD</li><li>Bill of Quantities (BOQ) Preparation</li><li>Technical Documentation &amp; Submittals</li><li>Security System Layouts &amp; Schematics</li><li>IP Networking Fundamentals</li><li>Structured Cabling Design</li><li>Site Survey &amp; System Assessment</li><li>Tender &amp; Estimation Support</li><li>Project Coordination</li><li>Problem Solving &amp; Analytical Skills</li></ul><p><br></p></div>

Senior IT Security Operations Engineer The Senior IT Security Operations Engineer is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats while ensuring the security and availability of the organization's IT infrastructure.<br>Key Responsibilities Monitor and manage SIEM, EDR, IDS/IPS, DLP, and security monitoring tools. Investigate security incidents, perform threat hunting, and support incident response activities. Conduct vulnerability assessments and coordinate remediation with IT teams. Manage and optimize security tools, detection rules, and automation playbooks. Prepare incident reports, security metrics, and support compliance audits.<br>Requirements Education & Certifications Bachelor's degree in Computer Science, Information Security, or a related field. Security certifications such as Security+, CEH, Splunk, GIAC, or OSCP are preferred.<br>Experience5–8 years of experience in SOC or IT Security Operations. Hands-on experience with SIEM (Splunk, QRadar, Sentinel), firewalls, EDR/XDR, and endpoint security. Experience with incident response, vulnerability management, and log analysis.<br>Technical Skills Knowledge of Windows, Linux, and cloud platforms (AWS, Azure, or GCP). Understanding of malware, phishing, ransomware, threat intelligence, and MITRE ATT&CK. Python, Power Shell, or Bash scripting is an advantage. Soft Skills Strong analytical, troubleshooting, and communication skills. Ability to work in a 24×7 SOC environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description:</strong></p><br><p>The Information Security Specialist supports the Information Security Manager in strengthening UAEU’s overall cybersecurity posture. This role ensures effective implementation and continuous improvement of the ISMS aligned with ISO/IEC 27001:2022, UAE IA Standards, and government regulations. It oversees information security governance, risk management, and compliance activities. The specialist conducts security assessments and supports internal and external audits. The role monitors risk posture and maintains the information security risk register. It coordinates investigation of significant security incidents and recommends corrective actions. The position ensures security controls are properly designed, implemented, and monitored. It supports third-party and vendor security risk assessments. The specialist contributes to policy development, awareness initiatives, and regulatory reporting. The role collaborates with IT, SOC, and business units to protect institutional data and research assets. • Support the Information Security Manager in implementing, maintaining, and continuously improving UAEU’s Information Security Management System (ISMS) in alignment with ISO/IEC 27001:2022, UAE IA Standards, and applicable regulations. • Develop, review, and maintain information security policies, standards, procedures, and technical security baselines. • Conduct information security risk assessments for systems, projects, and cloud initiatives, and maintain the Information Security Risk Register. • Monitor the University’s cybersecurity risk posture and provide risk analysis and recommendations to the Information Security Manager and senior management. • Perform security control assessments, compliance reviews, and gap analyses to ensure effective implementation of security measures. • Support internal and external audits by preparing documentation, evidence, and remediation plans. • Oversee vulnerability management activities, validate remediation efforts, and report on risk exposure trends. • Coordinate and support investigation of significant cybersecurity incidents, ensuring proper documentation, root cause analysis, and corrective actions. • Review system architectures, infrastructure changes, and new technology deployments to ensure security-by-design principles are applied. • Conduct third-party and vendor security assessments, review security requirements in contracts, and monitor ongoing compliance. • Ensure effective implementation of technical and administrative controls including access management, encryption, logging, and monitoring. • Support security awareness, education, and phishing simulation programs across the University. • Prepare periodic security dashboards, compliance reports, and risk summaries for management and regulatory authorities. • Collaborate with IT, SOC, data owners, and business units to strengthen control effectiveness and operational resilience. • Promote continuous improvement of UAEU’s cybersecurity capabilities, governance practices, and regulatory compliance. • Perform any additional information security duties as assigned by the Information Security Manager or management. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity </p><br><p><strong>Experience/Skills:</strong></p><br><p>3+ years in a similar role. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity </p><br> </div>

Are you an experienced Security Consultant looking to drive cybersecurity excellence across multiple industries? CYBERR, the leading platform connecting top cybersecurity professionals with forward-thinking organizations, is actively seeking talented Security Consultants to support a variety of leading companies. This is your opportunity to work with cutting-edge technologies, enhance your career, and help businesses secure their digital environments.<br>At CYBERR, we are transforming how cybersecurity talent and companies come together. Our platform is trusted by top organizations—from startups to global enterprises—in their mission to strengthen and protect their digital ecosystems. Join us to work on diverse and challenging projects, where you'll play a pivotal role in shaping the security strategies of some of the most prominent companies in the world.<br>We are hiring Security Consultants for multiple leading companies. These positions are remote with global opportunities available.<br>As a Security Consultant, your responsibilities will include assessing and advising on the security posture of organizations, helping them identify vulnerabilities, mitigate risks, and implement best practices. You’ll work closely with leadership and technical teams to develop and implement robust security strategies that align with business goals while meeting regulatory requirements. You will conduct thorough security assessments, audits, and risk analyses to identify potential weaknesses, and provide actionable recommendations for improvement. Additionally, you’ll be responsible for developing and enforcing security policies, procedures, and standards across various security domains, such as network, application, cloud, and data security. As part of your role, you’ll also assist organizations in preparing for audits and certifications, ensuring compliance with industry standards and regulations like NIST, ISO, GDPR, and others.<br>To be successful in this role, you should have strong experience in consulting on cybersecurity solutions, including risk management, security architecture, and compliance. You should be comfortable working with a wide range of clients, providing strategic guidance and hands-on implementation support. A deep understanding of security frameworks and best practices, such as NIST, ISO 27001, and CIS, is required. Experience with cloud security, enterprise security solutions, and compliance audits is highly desirable. Familiarity with regulatory requirements and industry standards (GDPR, HIPAA, PCI-DSS) will be an asset. You should have excellent communication skills, the ability to explain complex security concepts to non-technical stakeholders, and a proven track record of helping organizations enhance their security posture. Certifications like CISSP, CISM, CISA, or other relevant credentials are a plus. At CYBERR, we offer competitive salary and benefits packages, including remote work flexibility and access to a global network of cybersecurity professionals. You’ll also have access to continuous learning opportunities, mentorship, and career growth within the CYBERR community. Join us and make a real impact in helping organizations protect their critical assets and data.<br>If you’re ready to bring your expertise to diverse projects, work with top-tier companies, and shape the future of cybersecurity, CYBERR wants to hear from you! Apply today to become part of the cybersecurity community of the future.

Job code: JPC 6369<br><br>Job Role: Endpoint & End User Support Engineer<br><br>Location; Abu dhabi<br><br>Position Summary<br><br>We are seeking an experienced and hands-on Endpoint & End User Support Engineer to provide temporary operational coverage during a planned resource absence. The role will focus on endpoint management, user support, device compliance, software deployment, patch management, and day-to-day IT operations across the enterprise environment.<br><br>Key Responsibilities<br><br>Endpoint Management & Security<br><br>Administer and manage Manage Engine Endpoint Central. Monitor and deploy operating system and third-party application patches. Perform software deployment, upgrades, and package management. Manage endpoint compliance and remediation activities. Implement and manage device control policies, including USB and peripheral controls. Monitor endpoint health, security alerts, and configuration compliance. Assist in endpoint hardening and security configuration activities. Support endpoint inventory accuracy and lifecycle management.<br><br>End User Support<br><br>Provide L1 and L2 technical support for desktops, laptops, mobile devices, and peripherals. Troubleshoot hardware, operating system, network connectivity, printing, and application issues. Support onboarding and offboarding activities for employees. Coordinate device preparation, deployment, replacement, and recovery activities. Support remote users and multiple locations as required. Maintain support documentation and knowledge articles.<br><br>Microsoft 365 & Endpoint Services<br><br>Assist with user account administration and troubleshooting. Support Microsoft 365 applications including Outlook, Teams, One Drive, and Office Apps. Assist with device enrollment and management processes. Support authentication and access-related troubleshooting.<br><br>Operational Support<br><br>Track and resolve incidents and service requests within agreed timelines. Participate in routine maintenance activities and operational checks. Coordinate with vendors and internal IT teams for issue resolution. Support IT asset management activities and inventory verification. Escalate complex issues to senior engineers as required.<br><br>Security & Awareness Support<br><br>Provide administrative support for security awareness activities when required. Assist Information Security team with endpoint-related audits, reporting, and compliance activities. Support collection of endpoint data for security investigations and incident response.<br><br>Required Skills & Experience<br><br>Technical Requirements <br><br>3-5 years of endpoint administration and IT support experience. Strong hands-on experience with Manage Engine Endpoint Central. Experience in:Patch Management Software Deployment Endpoint Configuration Management Device Control / USB Control Endpoint Compliance Monitoring Good understanding of Windows 10/11 administration. Experience supporting Microsoft 365 environments. Knowledge of Active Directory and Group Policy. Basic networking troubleshooting skills (DNS, DHCP, TCP/IP, Wi-Fi, VPN). Experience troubleshooting laptops, desktops, printers, and mobile devices.<br>Preferred Skills<br><br>Experience with Microsoft Intune. Exposure to endpoint security solutions and EDR platforms. Familiarity with ITIL-based service management. Experience working in enterprise environments with 500+ endpoints.<br><br>Candidate Profile<br><br>Strong troubleshooting and problem-solving skills. Able to work independently with minimal supervision. Good communication and user-facing support skills. Capable of managing multiple priorities in a fast-paced environment. Customer-service oriented with a proactive approach.<br><br>Skills: Patch Management Software Deployment Endpoint Configuration Management Device Control / USB Control Endpoint Compliance Monitoring

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Project Manager Cybersecurity controls the day-to-day delivery interface between RTA, the contractor, and internal KM stakeholders, ensuring governance, milestones, deliverables, and acceptance evidence meet the contractual requirements and the RFP. The role is accountable for planning and coordinating all operational gating required for implementation within a live rail environment, including KM change control. Delivery is typically executed within restricted engineering access windows, and requires disciplined readiness checks, testing, communications, contingency planning, and rollback capability.</span></p><br> <p><span><strong>KEY RESPONSIBILITIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;Strategic</strong></span></p><br> <ul> <li><span>Lead end-to-end delivery of RTA-sponsored cybersecurity initiatives, ensuring project governance, milestones, and deliverables align with the RFP, contract, and agreed acceptance criteria. </span></li> <li><span>Maintain a secure-by-design approach across project life cycle stages, ensuring cybersecurity requirements are built in early and evidenced through testing and documentation. </span></li> <li><span>Ensure solutions align with applicable local and international cybersecurity standards, and rail industry expectations for safety-critical environments, including DESC ISR v3.1, DESC ICS v1.0, ISO/IEC 27001:2022, IEC 62443, and CLC/TS 50701:2023.</span></li> <li><span>Work in partnership with RTA RMD (Rail Maintenance Department) governance</span></li> <li><span>Operate within governance chaired by RTA (typically RTA RMD), ensuring key milestones and acceptance decisions are jointly signed off by RTA and Keolis-MHI in line with the contract and RFP</span></li> </ul> <p><span><strong>Financial </strong></span></p><br> <ul> <li><span>Manage delivery to agreed budget and schedule baselines for large programmes, including forecasting, variance analysis, and change control.</span></li> <li><span>Control scope and cost impacts through disciplined management of variations, claims, and dependencies, working with the Project and Innovation Department on KPIs, commercial controls, and penalty exposure.</span></li> <li><span>Monitor contractor performance against delivery KPIs and milestone evidence, escalating deviations through the Project and Innovation Department governance.</span></li> </ul> <p><span><strong>Stakeholder / Customer&nbsp;</strong></span></p><br> <ul> <li><span>Act as KM’s primary day-to-day project manager interface for RTA and the contractor, ensuring transparent communication, clear action tracking, and timely escalation. </span></li> <li><span>Coordinate strongly with the Head of Cybersecurity and the cybersecurity team to align delivery with security governance and operational needs</span></li> <li><span>Align internal stakeholders across IT, OT, Operations, Maintenance, Safety, and QHSE to ensure delivery is practical for a live metro environment.</span></li> </ul> <p><span><strong>Operational&nbsp;</strong></span></p><br> <ul> <li><span>Establish and maintain the full project controls pack, including integrated schedule, RAID log (risks, assumptions, issues, dependencies), decision log, change register, and acceptance tracker.&nbsp;</span></li> <li><span>Lead delivery planning and execution for work performed in constrained access windows, typically engineering hours, ensuring correct sequencing, readiness, and rollback planning. </span></li> <li><span>Own and manage all approvals required for implementation in critical infrastructure environments, including: </span> <ol> <li><span><strong>RTA CIMP (Change Impact Management Process)</strong> coordination to secure RTA approvals for impacted services and interfaces.</span></li> <li><span><strong>ACCA (Asset Configuration Change Application)</strong> initiation, coordination, tracking, and closure within KM change control.</span></li> <li><span><strong>PTW (Permit to Work)</strong> management to ensure site works only proceed when formally authorised, safe, and controlled.</span></li> </ol> </li> <li><span>Ensure the contractor provides compliant and complete work packs, such as method statements, risk assessments, test procedures, and site readiness evidence. </span></li> <li><span>Enforce separation between Business ICT and Rail OT networks and ensure Rail OT systems remain isolated and air-gapped unless explicitly approved through change control and security governance. </span></li> <li><span>Manage quality assurance across delivery stages including but not limited to:</span> <ol> <li><span>design reviews</span></li> <li><span>FAT (Factory Acceptance Test)</span></li> <li><span>PICO (Post-installation Check-Out</span></li> <li><span>SAT (Site Acceptance Test)</span></li> <li><span>SIT (System Integration Testing)</span></li> <li><span>UAT (User Acceptance Test)</span></li> <li><span>Security testing, cutover planning, and handover.</span></li> </ol> </li> <li><span>Ensure delivery outputs support operational sustainment, including RTA SOC integration (log sources, alerts, use cases), runbooks, and support models.</span></li> </ul> <p><span><strong>Capability / People</strong></span></p><br> <ul> <li><span>Lead matrix teams across KM and direct the contractor delivery team through structured governance and delivery management. </span></li> <li><span>Drive delivery discipline, documentation quality, and evidence-based acceptance across all workstreams. </span></li> <li><span>Promote a safety and security culture, including the right and obligation to stop work if safety or security conditions are not met.</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ul> <li><span>Multi-stakeholder delivery model: RTA sponsor and chair, KM project manager, contractor as delivery party under the 3-partite agreement. </span></li> <li><span>Delivery context: operational metro and tram environment, critical infrastructure constraints, restricted access windows, and strict change and work authorisation controls.</span></li> <li><span>Working at night or during weekends as required for timely project completion in line with HR Policy and UAE Law.</span></li> <li><span>Office environment. Occasional travel may be required.</span></li> </ul> <p><span><strong>MINIMUM QUALIFICATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <ul> <li><span>Bachelor’s degree in engineering, Information Systems, Computer Science, Cybersecurity, or related discipline.</span></li> </ul> <ul> <li><span>Postgraduate qualification in project management, cybersecurity, or systems engineering.</span></li> </ul> <br> <p><span><strong>Experience</strong></span></p><br> <ul> <li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Important — please read before applying • You must currently be based in the UAE on a valid residence or employment visa.<br> Candidates based outside the UAE will not be considered.<br> • Monthly salary for this role is AED 8,000–12,000.<br> If your expectations are significantly above this range, please consider whether this role is right for you before applying.<br> • All free-text application questions require a minimum of 2–3 sentences.<br> Single-word or numeric answers will result in automatic disqualification.<br> About Purple Rock IT Solutions Purple Rock IT Solutions is a Dubai-based IT infrastructure, networking, and systems integration company delivering enterprise IT solutions, managed services, and large-scale event technology deployments across the UAE and Saudi Arabia.<br> Our projects range from corporate offices and managed IT environments to international events, exhibitions, sporting venues, and temporary network deployments.<br> We are looking for a hands-on Network Engineer who is equally comfortable on a project site at 11pm during an event build-up as they are configuring a FortiGate firewall for an MSP client the next morning.<br> This is a field-heavy, deployment-focused role and is not suitable for candidates seeking purely desk-based, NOC-only, or remote positions.<br> You will work across two environments: • MSP clients — ongoing support, configuration, monitoring, and troubleshooting for a portfolio of corporate clients across the UAE.<br> • Event &amp; project deployments — design, deploy, operate, and decommission temporary network infrastructure for exhibitions, conferences, sporting events, and activations, often under tight timelines and high-pressure conditions.<br> • Exposure to high-profile events and infrastructure projects across the UAE and KSA.<br> • Training and certification sponsorship (Fortinet NSE, Ubiquiti, Peplink, Ekahau).<br> • Career growth within a fast-growing systems integration and MSP company.<br> • A hands-on technical environment — no bureaucracy, direct project ownership.<br> Mandatory technical requirements Candidates without the following will not be progressed: • Hands-on experience configuring and deploying Fortinet FortiGate firewalls (VPN, firewall policies, NAT, SD-WAN).<br> Please specify which models you have worked with.<br> • Hands-on experience deploying and managing Ubiquiti UniFi wireless networks, including UniFi controllers, APs, and switching.<br> Please specify your largest deployment.<br> • Confirmed, documentable event or temporary network deployment experience — see application form requirement below.<br> • Currently based in the UAE on a valid visa with the right to work.<br> Network infrastructure • Configure, deploy, and maintain LAN, WAN, and wireless network infrastructure.<br> • Install, configure, and troubleshoot switches, routers, firewalls, access points, and related network services.<br> • Manage routing, switching, firewall, VPN, and wireless environments across MSP client sites.<br> • Perform firmware upgrades, security updates, preventive maintenance, and optimisation activities.<br> Event network support • Deploy and manage enterprise wireless and wired networks for large-scale events (500–20,000+ users), including exhibitions, sporting events, conferences, and activations.<br> • Configure high-density UniFi or equivalent wireless deployments with proper VLAN segmentation and guest isolation.<br> • Set up bonded cellular and SD-WAN uplinks using Peplink or equivalent for event connectivity and failover.<br> • Monitor bandwidth utilisation and network performance during live events.<br> • Provide on-site support during build-up, live operations, and de-rig — including evenings, weekends, and public holidays.<br> • Troubleshoot network issues calmly and effectively under time-critical, high-visibility conditions.<br> Troubleshooting &amp; MSP support • Diagnose and resolve network connectivity, performance, and security issues for MSP clients.<br> • Perform root cause analysis for recurring incidents and implement permanent corrective actions.<br> • Support MSP clients through remote and on-site troubleshooting.<br> • Participate in escalation support for critical incidents and service outages.<br> Project delivery • Support network implementation, migration, expansion, and infrastructure upgrade projects.<br> • Participate in site surveys, wireless heatmap surveys (Ekahau or equivalent), and solution deployment.<br> • Work closely with project managers, technical teams, and vendors.<br> Documentation • Create and maintain network diagrams using Microsoft Visio.<br> • Document configurations, IP schemes, topology diagrams, and SOPs.<br> • Prepare technical reports and change records.<br> Requirements • 3–6 years of experience in network deployment and support.<br> • Diploma or Bachelor’s Degree in IT, Networking, Computer Science, or related field.<br> • Strong understanding of TCP/IP, subnetting, routing, switching, VLANs, STP, DHCP, DNS, NAT, and VPN.<br> • Proven ability to work independently under pressure with minimal supervision.<br> • Genuine willingness to work evenings, weekends, and public holidays for event and project work.<br> • Valid UAE residence or employment visa — no relocation or visa sponsorship for overseas candidates.<br> Preferred qualifications &amp; experience • Fortinet NSE / FCP certification.<br> • Experience with Cisco/Meraki, Aruba, Peplink, Sophos, or Ruijie solutions.<br> • Wireless heatmap survey experience using Ekahau or NetSpot.<br> • Experience in MSP environments managing multiple clients simultaneously.<br> • Event network deployment experience at scale (500+ users).<br> • CCNA/CCNP, Ubiquiti UEWA, or Peplink certifications are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>OT/ICS Vertical Automation Solution Engineer</p><br> <br><br>Business <br><p>ENOC Marketing</p><br> <br><br>Job Purpose <br><p>OT/ICS Vertical Automation Solution Engineer shall help in the design, implementation, and maintaining the industrial automation control systems IACS in addition to help in create and update related electrical &amp; instrument control systems layout within the OT and industrial environment. In this role, you may help develop and program an automation process, modify existing programming when necessary, and help ensure the company is using the safest and most productive system possible for its business requirement.</p><br> <p>This includes identification of OT Industrial Automation Control Systems needs aligning them with the organization operational objectives and translating them into secure systems designs. While this position require frequent travel to multiple site locations, they also collaborate with cross-functional teams to integrate and optimize overall operational safety and performance this include but not limited to Safety and Cybersecurity incident and alert response plan based on their close work with operation team and IACS operation<br> understanding.<br> &nbsp;</p><br> <br><br>Principal Accountabilities <br><p>Participate in the OT/ICS automation and industrial control systems design analysis against the organization and business requirements and objectives, and identifying the gaps weaknesses, and flaws accordingly.<br> Participate in Controls System Engineering activities with business operation &amp; technical teams including but not limited to secure design specification, system process optimization, system requirements analysis, material selection, etc.<br> Partner with the department's cross-functional team in coordinating with business teams to identify and develop secure design requirements across different OT and IACS.<br> Develop and assure safe and site-specific procedures are being followed during automation project lifecycle from the design, implementation, and maintenance &amp; operational activities, and all measures taken are appropriate and effective.<br> Analyze, compare, and select equipment best suited for various system applications, process, and operations.<br> Support system installation, startup and validation of electrical systems, process control systems and safety instrumented systems.<br> Provide engineering expertise and technical guidance to site maintenance team to perform repairs, design changes, or other corrections as a result of troubleshooting or performance evaluation.<br> Responsible for oversight and recommendation of control system critical spare parts and spare parts management. Identify continuous improvement activities relative to plant automation control systems leveraging new technologies.<br> Support MS OS system troubleshooting, ICS component installation &amp; programming, system maintenance, upgrades/retrofit existing systems, and Process Safety Management PSM efforts.<br> Work with the OT/IACS process business and the associated OT/IACS vendor during troubleshooting and AMC activities.<br> Partner with the department's team member (Network, System, Automation) to address the raised alerts and incidents with the OT/ICS environment and advise on the mitigation plan or work around based on the criticality ensuring efficient root cause analysis is provided and avoiding reoccurrence of alerts and incidents.<br> Participate and maintain updated asset inventory for IACS.<br> Participate in the site safety and cybersecurity risk assessments or gap assessments carried out by internal or external auditor.<br> Good knowledge in IACS systems vulnerability handling and system hardening.<br> Understand and carry out ICS packet analysis for the plant network and translate it into a format that's human-readable for further troubleshooting.<br> Participate in the patch management of the industrial automation control systems.<br> Maintain the program, system images backups for automation control systems.<br> Provide support on-site start-up and shut-down activities in addition to debugging for both hardware and software.<br> Generate reports and dashboards to provide insights into system operation, issues and performance.<br> Ensure site specifications, standards and compliance to expectations are met and that good engineering practices are followed.<br> &nbsp;</p><br> <br><br>Additional Principal Accountabilities <br><br>Experience <br><p>Bachelor's degree in a technical field, e.g., (Industrial Control Systems Engineering, Computer Engineering, Electrical Engineering, Mechatronics Engineering, or another related technical field with appropriate experience).<br> Minimum 5+ years of experience in industrial automation control systems preferably in the Oil &amp; Gas, Lubricants, Aviation and Critical Infrastructure.<br> Demonstrated years of experience in Industrial Automation Control Systems within global organization, or with IACS OEM and well-known vendors for (SCADA, DCS, SIS, HVAC, RTU, PLC) while having OT/IACS cybersecurity skills is highly preferred.<br> Good Knowledge of Automation process and safety instrumented system industries standards such as IEC61131, SIL and FS standards IEC61508/IEC61511, ATEX/ANSI Directive and ISA standards, while having OT/ICS cybersecurity standard IEC62443 knowledge is highly preferred.<br> Good knowledge of instrument and industrial communication protocols used such as: (Serial Protocols, HART, TCP/IP, UDP, DNP3, Modbus, IEC 61850, S7, OPC, OPC UA, EtherNet/lP, BACnet, Profibus and PROFINET)<br> Certifications such as Network+, Security+ is preferred.<br> One or more of the following certifications is preferred - ISA CAP, ISA/IEC62443 fundamentals, OEMs Expert/Specialist IACS Certificate.<br> Familiarity with Motor Controls, VFD's, network/Ethernet controls<br> Ability to read prints, AutoCAD, interpret and modify electrical &amp; instrument schematics.<br> Working with system backup and recovery solutions like Acronis, Veritas, etc.<br> Working with OEM recommended Endpoint Protection Solution like Trellix, Symantec, etc.<br> Experience in MS OS system troubleshooting and Microsoft Word, Excel, and SQL.<br> Have a hand on working with legacy or recent OS i.e. Windows XP, Windows Server 2012, Windows 7 etc. in addition to Embedded OS.<br> Experience with physical cabling for network communications and control system input/output modules.<br> Possess good verbal and written communication skills.<br> Strong problem-solving and analytical skills.<br> Ability to maintain a good working relationship with the internal and external customers, vendors, and department's team members.<br> &nbsp;</p><br> <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description:</strong></p><br><p>The GRC (Governance, Risk, and Compliance) Specialist is responsible for overseeing UAEU’s information security governance, risk management, and compliance activities. Acting as a key enabler for the Information Security Manager, this role ensures adherence to regulatory requirements, institutional policies, and international standards, while supporting risk assessment, mitigation planning, and audit readiness. The position involves identifying, analyzing, and reporting on compliance gaps, coordinating internal and external audits, and providing actionable recommendations to improve the University’s risk posture. The role requires in-depth knowledge of regulatory frameworks, risk management methodologies, and best compliance practices, with a focus on embedding governance into IT and business processes, maintaining operational transparency, and continuously enhancing UAEU’s cybersecurity and compliance posture. • Support the Information Security Manager in implementing and maintaining UAEU’s GRC framework aligned with ISO/IEC 27001:2022, UAE IA Standards, and applicable government regulations. • Develop, review, and update information security, governance, and compliance policies, standards, procedures, and guidelines. • Conduct information security, IT, and operational risk assessments and maintain the risk register. • Monitor compliance with internal policies, UAE cybersecurity regulations, UAE Data Protection Law, and international standards. • Coordinate and support internal and external audits, ensuring evidence and documentation meet regulatory and standard requirements. • Track and follow up on audit findings, risk mitigation plans, and corrective actions to ensure timely closure. • Conduct third-party and vendor risk assessments, review contracts, and monitor ongoing compliance. • Provide actionable recommendations to management on risk treatment, compliance gaps, and governance improvements. • Facilitate GRC awareness, education, and training programs for staff and stakeholders. • Conduct control gap assessments and recommend practical remediation plans • Prepare periodic compliance, risk, and governance reports for the Information Security Manager, senior management, and regulatory bodies. • Collaborate with IT, security, and business units to embed governance, risk management, and compliance practices into processes. • Perform continuous monitoring of regulatory and standards changes to update policies and processes accordingly. • Ensure that UAEU’s operations maintain alignment with legal, contractual, and regulatory requirements. • Promote continuous improvement of UAEU’s governance, risk management, and compliance posture. • Perform any additional duties or responsibilities related to GRC as assigned by the Information Security Manager or management. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity </p><br><p><strong>Experience/Skills:</strong></p><br><p>3+ years in a similar role. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>Bachelor’s degree in computer science, Information Technology, Cybersecurity </p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description – Lead Infrastructure &amp; Cloud Engineer Position Title: Lead Infrastructure &amp; Cloud Engineer Experience Level: 5–8 Years Location: Dubai Department: Information Technology (IT) Job Summary We are seeking a highly skilled and experienced Lead Infrastructure &amp; Cloud Engineer to manage, support, secure, and optimize the organization’s on-premises and cloud infrastructure.<br> The ideal candidate will possess strong L2 and L3 support expertise across Microsoft technologies, Windows Server, Microsoft 365, identity management, virtualization, storage, backup solutions, and cloud platforms, including Microsoft Azure and Oracle Cloud Infrastructure (OCI).<br> The role is responsible for ensuring the availability, performance, security, scalability, and reliability of the organization’s IT infrastructure and cloud environments.<br> The successful candidate will also support business-critical systems and lead infrastructure modernization, cloud migration, automation, and digital transformation initiatives.<br> Key Responsibilities Infrastructure Administration Manage and maintain enterprise IT infrastructure environments.<br> Administer Windows Server environments and related services.<br> Monitor infrastructure performance, availability, capacity, and system health.<br> Manage operating system upgrades, security patching, and infrastructure lifecycle activities.<br> Ensure adherence to IT governance, security, compliance, and operational standards.<br> Provide advanced L2 and L3 support for infrastructure-related incidents and service requests.<br> Plan and implement infrastructure upgrades, migrations, and modernization initiatives.<br> Coordinate with application, cybersecurity, database, and network teams to maintain service availability.<br> Active Directory and Identity Management Administer Active Directory, Organizational Units, DNS, DHCP, DFS, and Group Policies.<br> Manage Microsoft Entra ID and Microsoft Entra Connect.<br> Implement and support Identity and Access Management controls.<br> Support Single Sign-On and Multi-Factor Authentication.<br> Manage user provisioning, access permissions, privileged accounts, and identity security policies.<br> Implement Conditional Access policies and identity protection controls.<br> Monitor directory synchronization and resolve authentication-related issues.<br> Conduct periodic reviews of user access, administrative privileges, and inactive accounts.<br> Microsoft 365 Administration Administer and support: Exchange Online Microsoft Teams SharePoint Online OneDrive for Business Microsoft Intune Microsoft Defender Microsoft Purview (preferred) Additional responsibilities include: Manage Microsoft 365 licensing and group-based licence allocation.<br> Troubleshoot mail flow, collaboration, synchronization, access, and security-related issues.<br> Support Microsoft 365 security, compliance, retention, and governance initiatives.<br> Manage Exchange Online policies, mailboxes, distribution groups, and shared mailboxes.<br> Configure and maintain Microsoft Teams and SharePoint administrative policies.<br> Support data-loss prevention, information protection, and eDiscovery requirements.<br> Monitor Microsoft 365 service health and coordinate resolution of service-impacting incidents.<br> Cloud Infrastructure Administration Microsoft Azure Administer Azure Virtual Machines, Storage Accounts, Virtual Networks, and related resources.<br> Configure Network Security Groups, VPN Gateways, private endpoints, and hybrid cloud connectivity.<br> Manage Azure subscriptions, resource groups, role-based access controls, and governance policies.<br> Administer Azure Backup and Azure Site Recovery.<br> Support Azure Monitor, Log Analytics, alerts, and infrastructure monitoring.<br> Implement Azure security controls, policies, and recommended cloud governance practices.<br> Optimize Azure resource utilization, licensing, and operational costs.<br> Support Azure landing zones and standardized cloud architecture.<br> Participate in cloud migration, modernization, and workload transformation projects.<br> Implement high-availability and disaster-recovery solutions for Azure workloads.<br> Oracle Cloud Infrastructure Administer OCI Compute, Storage, Networking, Database connectivity, and Security services.<br> Manage Virtual Cloud Networks, subnets, route tables, security lists, and load balancers.<br> Configure and manage OCI Identity and Access Management.<br> Administer OCI compartments, policies, user groups, and access controls.<br> Support OCI Backup, Monitoring, Logging, and Disaster Recovery solutions.<br> Manage hybrid connectivity between OCI and on-premises environments.<br> Monitor OCI resource performance, availability, security, and cost.<br> Participate in OCI migration, modernization, and infrastructure deployment projects.<br> Implement high-availability and business-continuity solutions for OCI workloads.<br> Virtualization and Datacenter Management Manage VMware vSphere and ESXi environments.<br> Administer Microsoft Hyper-V environments.<br> Provision, configure, and maintain virtual machines.<br> Manage virtual infrastructure capacity, availability, and performance.<br> Support high-availability, replication, and disaster-recovery configurations.<br> Manage host upgrades, firmware updates, and virtual infrastructure patching.<br> Perform datacenter capacity planning and resource optimization.<br> Support physical servers, racks, power, cooling, and datacenter-related infrastructure.<br> Coordinate with vendors for hardware maintenance and warranty support.<br> Storage and Backup Administration Administer enterprise storage solutions, including: NetApp QNAP HPE MSA SAN and NAS platforms Manage backup and recovery platforms, including: Veeam Backup &amp; Replication Azure Backup Microsoft 365 backup solutions OCI Backup and Recovery Additional responsibilities include: Monitor backup jobs and resolve failures.<br> Perform regular backup validation and restoration testing.<br> Conduct disaster-recovery exercises.<br> Define and maintain retention, replication, and recovery policies.<br> Maintain recovery documentation, runbooks, and operating procedures.<br> Ensure recovery objectives align with business requirements.<br> Monitor storage capacity, utilization, and performance.<br> Endpoint Management Manage Microsoft Intune and modern device-management solutions.<br> Configure and deploy security baselines, compliance policies, and endpoint controls.<br> Manage Windows Autopilot and automated device provisioning.<br> Administer Windows device lifecycle and patch-management activities.<br> Manage application deployment and endpoint configuration policies.<br> Support desktop and laptop infrastructure.<br> Monitor device compliance and remediate non-compliant endpoints.<br> Support mobile device management and mobile application management requirements.<br> Infrastructure and Cloud Security Implement infrastructure and cloud security controls.<br> Apply cybersecurity best practices and system-hardening standards.<br> Manage privileged access, administrative accounts, and role-based access controls.<br> Investigate and resolve infrastructure and cloud security incidents.<br> Manage system vulnerabilities, patch compliance, and configuration risks.<br> Support compliance assessments, security audits, and governance initiatives.<br> Work closely with cybersecurity teams to implement security recommendations.<br> Maintain secure configuration standards for servers, cloud platforms, storage, backup, and virtualization environments.<br> Support Microsoft Defender for Cloud and other relevant cloud security solutions.<br> Monitoring and Troubleshooting Monitor infrastructure and cloud environments using: SolarWinds Azure Monitor Log Analytics OCI Monitoring VMware monitoring tools Microsoft 365 administrative and security portals Additional responsibilities include: Perform root-cause analysis for major incidents.<br> Resolve escalated L2 and L3 infrastructure and cloud issues.<br> Monitor system health, service availability, resource utilization, and performance.<br> Maintain incident, problem, and change-management records.<br> Develop preventive measures based on recurring incidents and performance trends.<br> Coordinate with vendors, service providers, and internal technical teams for complex issue resolution.<br> Participate in critical incident and service-restoration activities.<br> Automation and Infrastructure as Code Develop PowerShell scripts to automate routine administrative activities.<br> Automate user provisioning, system reporting, health checks, and maintenance tasks.<br> Support infrastructure deployment through automation tools and standardized templates.<br> Implement Infrastructure as Code practices where applicable.<br> Maintain scripts, automation documentation, and version controls.<br> Identify opportunities to improve efficiency through automation and orchestration.<br> Projects, Documentation and Compliance Lead infrastructure and cloud deployment projects.<br> Lead server, virtualization, storage, backup, and cloud migration initiatives.<br> Support new office and datacenter infrastructure deployments.<br> Maintain infrastructure and cloud architecture diagrams.<br> Develop and maintain technical documentation, operating procedures, and support runbooks.<br> Participate in business-continuity and disaster-recovery planning.<br> Support internal and external audits.<br> Evaluate and recommend new infrastructure and cloud technologies.<br> Manage project deliverables, technical risks, timelines, and vendor coordination.<br> Provide technical guidance and mentoring to infrastructure support team members.<br> Ensure all infrastructure changes follow the organization’s change-management processes.<br> Required Technical Skills Microsoft Technologies Windows Server 2016, 2019, and 2022 Active Directory Microsoft Entra ID Microsoft Entra Connect DNS DHCP DFS Group Policy PowerShell Windows Failover Clustering Certificate Services Microsoft 365 Exchange Online SharePoint Online OneDrive for Business Microsoft Teams Microsoft Intune Microsoft Defender Microsoft Purview (preferred) Microsoft Azure Azure Administration Azure Virtual Machines Azure Storage Azure Virtual Networks VPN Gateways Network Security Groups Azure Backup Azure Site Recovery Azure Monitor Log Analytics Azure Policy Role-Based Access Control Microsoft Defender for Cloud Cost Management Oracle Cloud Infrastructure OCI Compute OCI Storage OCI Networking OCI Identity and Access Management OCI Backup and Recovery OCI Monitoring and Logging OCI Security OCI Load Balancing OCI Disaster Recovery Virtualization VMware vSphere VMware ESXi VMware vCenter Microsoft Hyper-V High Availability and Replication Backup and Storage Veeam Backup &amp; Replication NetApp QNAP HPE MSA SAN and NAS technologies Microsoft 365 backup solutions Cloud backup and disaster recovery Endpoint Management Microsoft Intune Windows Autopilot Windows Update for Business Endpoint compliance and configuration management Application packaging and deployment Automation PowerShell scripting Task automation Infrastructure automation Infrastructure as Code knowledge Azure Resource Manager templates or Bicep (preferred) Terraform knowledge (preferred) Supporting Infrastructure Knowledge TCP/IP DNS and DHCP Cloud connectivity VPN technologies Load balancing Firewalls and security controls Hybrid cloud architecture Required Qualifications Education Bachelor’s or Master’s degree in Information Technology, Computer Science, Computer Engineering, Cloud Computing, or a related discipline.<br> Experience 5–8 years of experience in infrastructure and cloud engineering.<br> Strong L2 and L3 infrastructure troubleshooting experience.<br> Experience supporting enterprise and multi-site IT environments.<br> Hands-on experience administering Windows Server and Active Directory.<br> Strong Microsoft 365 administration experience.<br> Hands-on experience managing Microsoft Azure and OCI environments.<br> Experience with virtualization, storage, backup, disaster recovery, and endpoint-management technologies.<br> Experience leading infrastructure and cloud implementation or migration projects.<br> Experience supporting business-critical enterprise systems.<br> Working knowledge of cloud security, governance, and cost-optimization practices.<br> Preferred Certifications Microsoft Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft 365 Certified: Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Security Engineer Associate Oracle OCI Architect Associate OCI Architect Professional OCI Cloud Operations Professional Virtualization and Backup VMware Certified Professional Veeam Certified Engineer Other Preferred Certifications ITIL Foundation Certified Cloud Security Professional Terraform Associate Key Competencies Strong infrastructure and cloud troubleshooting skills.<br> Excellent analytical and problem-solving abilities.<br> Strong leadership, communication, and documentation skills.<br> Ability to manage critical incidents under pressure.<br> Infrastructure and cloud project implementation experience.<br> Strong customer service and stakeholder-management skills.<br> Ability to work independently and within cross-functional teams.<br> Ability to manage multiple projects and priorities simultaneously.<br> Strong understanding of infrastructure security, governance, and compliance.<br> Ability to mentor technical team members and provide technical direction.<br> Commercial awareness of cloud consumption, licensing, and cost optimization.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.</p><br><br><p><b>About the Role:</b></p><br><p>Are you ready for your next real security challenge? Are you passionate about helping organisations stop breaches using a platform that just works? If so, CrowdStrike is seeking a Sales Engineer with significant security expertise. You should be able to articulate how current security solutions are designed and deployed, and why they are failing.</p><br><p><b>What You’ll Do:</b></p><br><ul><li><p>Deliver technical product presentations &amp; demonstrations.</p><br></li><li><p>Configure product installations and customisations in a POV engagement</p><br></li><li><p>Collaborate with the Product Management team as a liaison for key accounts and their technical product requirements.</p><br></li><li><p>Provide informal training to the Sales team on CrowdStrike technology and support for technical sales and competitive messaging.</p><br></li><li><p>Work as a Trusted Advisor within our prospects and customers in order to gain mind-share and ensure project success.</p><br></li></ul><p><b>What You’ll Need:&nbsp;</b></p><br><ul><li><p>Experienced in endpoint or network security space – AV, EDR, incident response, forensics, SIEM, firewall, HIPS/IDS, etc.</p><br></li><li><p>Strong understanding of Windows, macOS, and Linux operating systems</p><br></li><li><p>Can easily articulate complex security problems to a diverse set of audiences</p><br></li><li><p>Strong self-starter with the ability to work independently</p><br></li><li><p>Can work collaboratively with Sales, Marketing, Support, and Engineering; the Sales Engineer should be the technical bridge between CrowdStrike and prospects/customers</p><br></li><li><p>Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives</p><br></li><li><p>Bachelor’s degree or higher in a relevant field</p><br></li><li><p>Sales engineering background or + years of relevant work experience in West Africa</p><br></li><li><p>Ability to travel as required to West Africa region</p><br></li><li><p>Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.</p><br></li></ul><p><b>Bonus Points:&nbsp;</b></p><br><ul><li><p>Experience with malware, threat intelligence, and/or sandbox analysis</p><br></li><li><p>Experience with programming or scripting languages such as PowerShell, Python, and Bash</p><br></li><li><p>Experience with virtualisation/VDI technologies</p><br></li><li><p>Experience with large scale cloud platforms such as AWS, Azure, GCP, etc.</p><br></li><li><p>Understanding of the OSI model</p><br></li><li><p>Certifications such as CEH, CISSP, OSCP, and SANS</p><br></li></ul><p>#LI-Remote</p><br><p>#LI-AL1</p><br><p><b>Benefits of Working at CrowdStrike: </b></p><br><ul><li><p>Market leader in compensation and equity awards</p><br></li><li><p>Comprehensive physical and mental wellness programs</p><br></li><li><p>Competitive vacation and holidays for recharge</p><br></li><li><p>Paid parental and adoption leaves</p><br></li><li><p>Professional development opportunities for all employees regardless of level or role</p><br></li><li><p>Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections</p><br></li><li><p>Vibrant office culture with world class amenities</p><br></li><li><p>Great Place to Work Certified™ across the globe </p><br></li></ul><p>CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.</p><br><p>CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.</p><br><p>If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.</p><br> </div>

<ul><li>Provide first-line support for hardware, software, and network-related issues via phone, email and in-person</li><li>Diagnose and fix issues of end user systems related to Operating Systems, Internet Browsers (ie. Explorer), MS Office & MS products (Word, Excel, PowerPoint, Outlook etc.), Local Area Network connectivity, Wireless connectivity, First Level Hardware diagnosis, Printing issues, Software Installation, PC relocation and minor changes, Peripheral device connectivity or device driver</li><li>Manage and maintain IT assets, including computers, printers, and other peripheral devices</li><li>Install, upgrade and configure operating systems and software applications, ensuring compliance with the company policies</li><li>Monitor software licensing and provide necessary updates for compliance and security</li><li>Assist in maintaining network connectivity, including troubleshooting connectivity issues and performing basic network configuration</li><li>Conduct routine system and network monitoring to identify and resolve potential issues before they impact users</li><li>Support larger IT projects as needed, providing input and assistance during implementation</li><li>Collaborate with other IT teams to identify trends and improve infrastructure and service delivery</li><li>Monitor system screens for error messages or alerts</li><li>Ensure uninterrupted system operation</li><li>Ensure industry and local physical security processes are followed</li><li>Ensure schedules finish on time to meet service level agreements</li><li>Log errors and resolutions to prevent system bottlenecks</li><li>Close incident records within defined timeline</li><li>Determine severity and prioritization classification for the Incident</li><li>Identify/associate related incidents</li><li>Initiate Request for Change (RFC) record, if needed</li><li>Manage Incidents to resolution</li><li>Perform Incident diagnostics</li><li>Resolve incidents and restore service</li><li>Conduct root cause analysis</li><li>Coordinate problem resolution</li><li>Determine need for additional resources and assign to correct service provider</li><li>Develop innovative solutions</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Perform full system and data back-ups of all required data and architecture</li><li>Manage user accounts on the system</li><li>Perform regular system checks and housekeeping</li><li>Repair/update hardware, software and operating systems</li><li>Install / configure application software</li><li>Effectively and efficiently troubleshoot system problems</li><li>Consistently fix system problems with minimal downtime</li><li>Proactively identify system upgrades to enhance the services offered to the client</li><li>Analyse/review Request and determine if escalation is needed</li><li>Apply ITIL framework</li><li>Determine severity and prioritization classification for the Request</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Manage Requests end-to-end, from Request registration, routing, recording/documentation, rejection and un-routing</li><li>Work collaboratively with organizational peers</li><li>Monitor and resolve all ticket escalations within your area of responsibility</li><li>Establish strong relationships with the client and their leadership by following through on requests, resolving escalations and providing status in a consistent and timely manner</li><li>Understand and practice information security fundamentals covering confidentiality, integrity and availability of information in SIBCA organization</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field</li><li>MCSE or CCNA certifications preferred</li><li>Good understanding of MS Windows 7 and other Microsoft client operating systems</li><li>Working and conceptual knowledge of networking basics</li><li>Ability to manage end users’ expectations and keep them satisfied</li><li>Excellent team worker</li><li>Proficient (Read, Write, Speak) in English</li></ul>

Reports To: CIODepartment: Group Information Technology Location: Dubai, UAE, with regular travel to construction sites across the UAEJob Type: Full-time, permanent Experience Required: 10+ years in IT service delivery, endpoint management, enterprise application support, and multi-site operations, preferably within the construction or contracting industry, including at least 3 years leading a distributed support team. Certifications: ITIL 4 Foundation or higher required. Manage Engine Certified Professional (Service Desk Plus or Endpoint Central), Comp TIA Security+, Crowd Strike Certified Falcon Administrator, Microsoft Azure Fundamentals (AZ-900), and CCNA are advantageous. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.<br>ABOUT THE ROLEA large multi-entity group operating in the UAE construction and engineering sector is seeking an IT Service Lead to own the quality, governance, and continuity of IT services across its head office and construction sites. This is a mid-senior IT management position responsible for the operational platforms that keep the business running, from the service desk and endpoint estate through to site connectivity and business application support. The role leads a distributed team of site-based engineers, acts as the senior escalation point for complex incidents, and coordinates endpoint management, cybersecurity controls, application support, and third-party vendors to deliver reliable and secure service at every location. It suits someone who is comfortable operating between head office governance and the practical realities of a live construction site. KEY RESPONSIBILITIESService Management and Governance Own and operate Manage Engine Service Desk Plus Cloud, including workflow configuration, SLA management, escalation rules, knowledge base, and performance dashboards. Define and monitor service level agreements across all support tiers and business units, and produce periodic service performance reporting for IT leadership. Apply ITIL 4-aligned practices consistently across incident, problem, change, and request management, and lead continual service improvement initiatives that reduce repeat incidents. Team Leadership and Escalation Lead, manage, and develop site-based IT engineers across multiple emirates, setting daily priorities, escalation paths, coverage arrangements, and performance standards. Act as the primary escalation point for complex incidents and service failures beyond site engineer capacity, and coordinate major incident response and communication. Conduct regular team reviews, identify skills gaps, and support structured professional development aligned with IT operational goals. Endpoint, Asset, and Patch Management Deploy and manage Manage Engine Endpoint Central across the full device estate, enforcing compliance policies, encryption standards, and configuration baselines. Oversee the complete asset lifecycle from procurement to decommission, maintaining accurate and auditable inventory and software license records at all times. Execute patch management cycles across operating systems and third-party applications, ensuring coverage targets are consistently met across head office and all sites. Cybersecurity Coordination Coordinate Crowd Strike endpoint protection operations, including deployment, policy management, alert triage, and remediation follow-up across the organization. Ensure consistent application of patching, antivirus, and endpoint hardening controls in line with group information security policy. Support periodic security audits, user access reviews, and compliance assessments, and escalate active threats promptly to IT leadership or the designated security function. Infrastructure, Systems, and Business Applications Provide server access administration and first-line infrastructure support for head office and site environments, escalating to senior resources as required, and maintain Active Directory user and group administration, DNS, and DHCP in coordination with the infrastructure team. Configure and maintain VPN connectivity for site locations and remote users, and administer access control and staff attendance systems such as Hik Central. Administer Autodesk and Aconex platforms, managing licenses, user access, and first-line support in coordination with project and engineering teams. Lead IT delivery for the workforce management system and the web-based HR and payroll application, and serve as IT lead for business application onboarding, user training coordination, and issue resolution across internally managed platforms. Vendor Management and Stakeholder Engagement Manage third-party IT vendor relationships, monitor performance against contractual commitments and service levels, and coordinate support engagements to minimize operational disruption. Maintain vendor documentation including contracts, service agreements, escalation contacts, and renewal schedules in an accurate and accessible format, and provide structured performance data to support renewals and procurement decisions. Serve as the primary IT contact for HR, operations, and project management teams, translating business requirements into actionable IT deliverables. Communicate service status, planned maintenance windows, and operational risks clearly and in good time, and represent IT operations in planning discussions, project reviews, and steering meetings. SKILLS AND COMPETENCIESProven expertise in IT service management platforms, specifically Manage Engine Service Desk Plus Cloud and Endpoint Central, with hands-on ownership rather than oversight alone. Hands-on experience with Crowd Strike endpoint protection, patch governance, and asset lifecycle management at scale across dispersed locations. Working knowledge of VPN configuration, Active Directory, DNS, DHCP, and Windows Server environments, and of network fundamentals sufficient to triage site connectivity issues. Demonstrated ability to lead distributed teams, set standards remotely, and hold both engineers and vendors to them. Familiarity with Autodesk, Aconex, and access control platforms such as Hik Central in a construction or project-delivery environment. Strong troubleshooting and problem-solving ability under pressure, with sound judgment on when to escalate. Excellent communication and stakeholder management skills across technical and non-technical audiences, and the credibility to represent IT in business forums. CANDIDATE REQUIREMENTSBachelor's degree in Computer Science, Information Technology, or a related field, and ITIL 4 Foundation or higher. Minimum 10 years in IT service delivery and operations support, including at least 3 years leading a team. Demonstrable experience running a service desk against defined SLAs in a multi-site organization, with reporting to management. Practical experience managing an endpoint estate, patch compliance, and IT asset and license records through to audit. Experience in construction, contracting, engineering, or another multi-site operational industry is strongly preferred. UAE or wider GCC experience is an advantage. Additional certifications in security, cloud, or networking, such as Comp TIA Security+, Crowd Strike Certified Falcon Administrator, AZ-900, or CCNA, are advantageous.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Mobile &amp; Web Application Security Testing</p></li><li><p>Reverse Engineering</p></li><li><p>Frida, Burp Suite, Programming</p></li><li><p>Red and Purple Teaming</p></li><li><p>OSCP/OSCE + DESC Cyber Force Certification</p></li><li><p>API Testing</p></li><li><p>OWASP Standards</p></li><li><p>Secure Code Review</p></li><li><p>CTF Participation</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience.</li><li>Possession of industry-recognized certifications such as OSCP, CEH, CISSP, or GIAC.</li><li>Minimum of 3-5 years of hands-on experience in penetration testing across various environments.</li><li>Proficiency in multiple programming/scripting languages (e.g., Python, Bash, PowerShell, JavaScript).</li></ul><p></p></section>