وظائف مهندس ديف أوبس - الشارقة الإمارات
١١ وظائف شاغرة
<ul><li>Bridge the gap between business needs and technical solutions by translating complex requirements into actionable project plans.</li><li>Lead cross-functional teams, fostering collaboration between business analysts, developers, QA, and stakeholders to ensure project alignment.</li><li>Manage the end-to-end project lifecycle, from initiation and planning to execution, monitoring, control, and closure, ensuring timely delivery.</li><li>Oversee technical design and architecture discussions, ensuring solutions are scalable, robust, and meet business objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's Degree in Computer Science, Information Technology, Business Administration, Finance, or related discipline.</p></li><li><p>PMP, Prince2, Agile, Scrum, or equivalent project management certification preferred.</p></li><li><p>Certification in Islamic Banking or Finance is highly desirable.</p></li></ul><br><br><p><strong>Experience Requirements</strong></p><ul><li><p>Minimum <strong>8+ years</strong> of experience in Banking or Financial Services.</p></li><li><p>Minimum <strong>5+ years</strong> of Project Management experience leading banking technology projects.</p></li><li><p>Proven experience delivering projects within <strong>Islamic Banking environments</strong>.</p></li><li><p>Experience working with Core Banking, Digital Banking, Payments, Lending, and Regulatory systems.</p></li><li><p>Strong exposure to vendor management and multi-stakeholder environments.</p></li></ul><br><br><p><strong>Technical Skills</strong></p><ul><li><p>Banking Applications and Core Banking Platforms.</p></li><li><p>SQL and data analysis skills.</p></li><li><p>API integrations and system interfaces.</p></li><li><p>Agile and Waterfall delivery methodologies.</p></li><li><p>Jira, Confluence, MS Project, Azure DevOps, or similar tools.</p></li><li><p>Understanding of cloud platforms and digital transformation initiatives is an advantage</p></li></ul></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Calypso application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Calypso platform.</p></li><li><p>Work closely with Treasury Operations, Front Office, Middle Office, Back Office, Risk, Finance, Infrastructure, and vendor teams.</p></li><li><p>Monitor application health, batch jobs, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Calypso platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p><strong> </strong></p><p><strong>Functional Knowledge</strong></p><p>The ideal candidate should possess strong functional knowledge of Treasury and Capital Markets, including:</p><ul><li><p>Treasury Front, Middle, and Back Office operations.</p></li><li><p>Trade lifecycle management from trade capture through settlement.</p></li><li><p>Foreign Exchange (FX).</p></li><li><p>Money Market instruments.</p></li><li><p>Fixed Income products.</p></li><li><p>Bonds and Securities.</p></li><li><p>Interest Rate and Cross Currency Derivatives.</p></li><li><p>Repo and Securities Financing.</p></li><li><p>Cash Management and Liquidity Management.</p></li><li><p>Risk Management concepts.</p></li><li><p>Market data and static data management.</p></li><li><p>Trade confirmations, settlements, accounting, and reconciliations.</p></li></ul><p><strong> </strong></p><p><strong>Technical Skills</strong></p><ul><li><p>Strong expertise in the Calypso product architecture and technical components.</p></li><li><p>In-depth knowledge of Calypso modules, including trade processing, workflows, scheduled tasks, static data, market data, and reporting.</p></li><li><p>Good understanding of Calypso customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p><strong> </strong></p><p><strong>Preferred Experience</strong></p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Calypso implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Exposure to DevOps, CI/CD, and cloud technologies is an added advantage.</p></li><li><p>Calypso certification or relevant banking technology certifications are desirable.</p></li></ul><p><strong> </strong></p><p></p></section>
<p>The Full Stack Developer is responsible for designing, developing, securing, and maintaining enterprise digital applications that support Shurooq's business operations and public-facing services. The role provides technical leadership, ensures high software quality, and drives the transition of application development and support from external vendors to an in-house Digital Solutions team.</p><br><p><strong>Application Design & Development:</strong> Design, develop, test, and maintain scalable, secure, and high-performance web and mobile applications using approved front-end and back-end technologies while ensuring code quality and maintainability.</p><p><br></p><p><strong>Solution Architecture & Technical Leadership: </strong>Define application architecture, technical standards, and development best practices. Provide technical guidance, conduct code reviews, and mentor developers to ensure consistent, high-quality software delivery.</p><p><br></p><p><strong>API & System Integration:</strong> Design, develop, and maintain secure RESTful APIs and integrate enterprise applications with internal and third-party systems while ensuring reliability, scalability, and data integrity.</p><p><br></p><p><strong>DevOps & Application Deployment:</strong> Manage source control, CI/CD pipelines, and deployment processes to ensure efficient, automated, and reliable software releases across development, testing, and production environments.</p><p><br></p><p><strong>Application Security & Compliance: </strong>Implement secure coding practices, address vulnerabilities, perform security reviews, and ensure applications comply with Shurooq's cybersecurity policies, industry standards, and regulatory requirements.</p><p><br></p><p><strong>Application Support & Continuous Improvement: </strong>Monitor application performance, troubleshoot production issues, resolve defects, optimize system performance, and recommend enhancements to improve user experience and operational efficiency.</p><br><p><strong>Business Collaboration & Project Delivery:</strong> Work closely with business stakeholders, Digital Solutions team members, and project managers to translate business requirements into technical solutions, estimate development effort, and deliver projects on schedule.</p><br><p><strong>Knowledge Management & Vendor Transition:</strong> Maintain comprehensive technical documentation, support knowledge transfer, and progressively transition application development and support from external managed service providers to the internal Digital Solutions team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</p></li><li><p>Minimum 5 years of professional experience in Full Stack software development, including experience in enterprise web application development.</p></li><li><p>Strong proficiency in modern front-end technologies such as React.js, Next.js, JavaScript/TypeScript, HTML5, and CSS3.</p></li><li><p>Strong experience in back-end development using Node.js (Express.js) and developing secure RESTful APIs.</p></li><li><p>Experience with relational and NoSQL databases such as Microsoft SQL Server, PostgreSQL, MongoDB, or MySQL.</p></li><li><p>Experience with Git, CI/CD pipelines, and DevOps practices, including tools such as Azure DevOps or GitHub Actions.</p></li><li><p>Experience deploying and supporting applications on Microsoft Azure (preferred) or AWS, including containerization technologies such as Docker.</p></li><li><p>Solid understanding of secure software development, OWASP Top 10, authentication/authorization (OAuth2, JWT), and application security best practices.</p></li><li><p>Experience working in Agile/Scrum development environments with strong problem-solving, analytical, and communication skills.</p></li><li><p>Experience integrating enterprise applications with third-party systems and maintaining production applications is highly desirable.</p></li><li><p>Experience with WordPress development, including custom themes, plugins, and API integrations.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Design, develop, and maintain automated test scripts for web, mobile, and API applications.</p></li><li><p>Create and execute test plans, test cases, and test scenarios based on business requirements.</p></li><li><p>Develop and maintain automation frameworks using industry-standard tools.</p></li><li><p>Perform functional, regression, integration, and end-to-end testing.</p></li><li><p>Identify, log, track, and verify defects throughout the software development lifecycle.</p></li><li><p>Collaborate with developers, business analysts, and project managers to ensure quality deliverables.</p></li><li><p>Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives.</p></li><li><p>Generate test execution reports and provide quality metrics to stakeholders.</p></li><li><p>Continuously improve test processes and automation coverage.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills</strong></p><ul><li><p>Strong experience in automation testing tools such as:</p></li><li><p>Selenium WebDriver</p></li><li><p>Cypress</p></li><li><p>Playwright</p></li><li><p>TestNG / JUnit</p></li><li><p>Experience in API testing using:</p></li><li><p>Postman</p></li><li><p>REST Assured</p></li><li><p>SoapUI</p></li><li><p>Programming knowledge in:</p></li><li><p>Java, Python, JavaScript, or C#</p></li><li><p>Experience with CI/CD tools:</p></li><li><p>Jenkins, GitLab CI/CD, Azure DevOps</p></li><li><p>Knowledge of SQL and database testing.</p></li><li><p>Experience with defect tracking tools such as Jira.</p></li><li><p>Understanding of Agile/Scrum methodologies.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience in performance testing using JMeter or LoadRunner.</p></li><li><p>Exposure to cloud platforms such as AWS, Azure, or GCP.</p></li><li><p>Knowledge of Docker, Kubernetes, and DevOps practices.</p></li><li><p>Banking or Financial Services domain experience is an added advantage.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>ISTQB certification is preferred.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to work independently and in a team-oriented environment.</p></li><li><p>Attention to detail and commitment to delivering high-quality software.</p></li></ul><p><strong>Domain Preference:</strong> Banking, Digital Banking, Cards, Payments, Core Banking, FinTech (preferred).</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Design and implement testing plans to ensure quality standards are met throughout the development process.</li><li>Conduct thorough inspections and reviews of project documentation, specifications, and designs to identify potential quality issues early.</li><li>Develop and execute automated and manual test scripts to verify functionality, performance, and reliability of software products.</li><li>Collaborate closely with development teams to understand requirements and provide feedback on quality improvements during the software lifecycle.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or related field is essential for a solid technical foundation.</li><li>3-5 years of hands-on experience in software quality assurance, specifically in testing web and mobile applications.</li><li>Certifications such as ISTQB or CSTE are highly preferred to validate expertise in quality assurance methodologies.</li><li>Experience with Agile and DevOps environments to contribute effectively in fast-paced development cycles.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p><strong>Sales Manager</strong>
· Manage the sales portfolio of MENA & International Markets
· Minimum 5 years of sales experience, with a focus on, or previous experience in, leadership or team management.
· Opening of new Sales channels & develop new partnerships/alliances
· Demonstrating and presenting organization's solutions to client in effective manner
· Reviewing sales performance for meeting targets
· Forecast and report updates to Head of Sales and GCEO
· Negotiating contracts with prospective clients for boosting sales and revenue
· Aiming to achieve monthly or annual targets by meeting clients and rigorous follow-ups
· Maintaining healthy relationships with existing and new customers as a part of customer centric approach
· Attending trade exhibitions, conferences and meetings for building prospects (Seamless UAE, Gitex, Ingenico events, Mastercard events)
· Scope and prioritize activities based on business and customer impact.
· Determine customer's needs and desires by specifying the research needed to obtain market information
· Work closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Align reporting and training programs with these performance management priorities.
· Ensures sales reports and other internal intelligence is provided to Head of sales. Develops new reporting tools as needed. Coordinates with sales leadership and other stakeholders to lead efficiant and accurate sales force reporting initiatives
· Working with sales team and HR, establish a sales force training plan focused on developing and reinforcing ciritical sales competencies.
· Assess market competition by comparing the company's product to competitor's products</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Strategic Sales Planning</p></li><li><p>International Sales (MENA & Global Markets)</p></li><li><p>Business Development & Revenue Growth</p></li><li><p>Channel Development & Partner Acquisition</p></li><li><p>Key Account Management</p></li><li><p>Pipeline Management & Lead Generation</p></li><li><p>Sales Forecasting & Target Achievement</p></li><li><p>Contract Negotiation & Closing Deals</p></li></ol><p></p></section>
<ol><li><p>Take on a Leadership role within the Facility and ensure patient safety and quality of care is upheld to the highest standards.</p></li><li><p>Be the Lead contact for the organization for applicable regulatory body’s initiatives on Quality, Patient safety, Risk management.</p></li><li><p>Collaborates with hospital/cluster leaders, department managers, physicians, and staff to envision, develop, and implement, designing and implementing systems that result in improved patient care management, improved clinical outcomes, increased workflow efficacy and efficiency, increase cost effectiveness as well as ensure high patient satisfaction and strategic initiatives.</p></li><li><p>Contribute to relevant Committees/Groups such as the Quality Improvement & Patient Safety Committee and the Higher Management Committee.</p></li><li><p>Proactively educates leadership and staff regarding regulatory issues, new guidelines, and safety/quality performance improvement activities.</p></li><li><p>Help to support data collection throughout the hospital/cluster by assisting with data collection issues such as creating forms to collect data, identifying which data to collect, how to validate data, and creating reports.</p></li><li><p>Ensures data reported is validated and analyed for implementing improvements and evaluating if the improvements were sustained.</p></li><li><p>Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellenc.</p></li><li><p>Has a deep understanding of the standards, measurable elements and intents for various accreditation bodies.</p></li><li><p>Developing Patient Safety & Quality Improvement Plan for the facility.</p></li><li><p>Participating effectively in implementing & follow up of Patient Safety and Quality Plan Activities.</p></li><li><p>Orchestrating Patient Safety & Quality Improvement Initiatives & Activities Hospital-Wide and cluster level.</p></li><li><p>Serves as a resource to all departments, divisions and units, hospital/cluster, and to established committees in all areas relating to Quality Assurance.</p></li><li><p>Promotes and facilitates cost-effective resource utilization related to infection control policies and procedures.</p></li><li><p>Establishes priorities for investigation of problem areas based on the degree of adverse impact on patient care that can be expected if the problem remains unresolved.</p></li><li><p>Develops effective patient care review and evaluation mechanisms and monitors to assure results are achieved.</p></li><li><p>Directs implementation and maintenance of technical guidelines and frameworks within which quality of care is evaluated.</p></li><li><p>Arranges with Quality Facilitators in the unit for staff education, variance collection and analysis.</p></li><li><p>Establishes system-wide variance database for benchmarking, system improvement opportunities, Length of stay and resource management.</p></li><li><p>Provides ongoing assessment and support for continuous quality improvement, quality assurance and risk management for the Hospitals/cluster priority programs and support its infrastructure.</p></li><li><p>Based on the evaluation of the patient’s medical records identifies concern areas and plans for the improvement.</p></li><li><p>Communicates appropriate information from studies and data sources to committees, departments and persons affected by the studies.</p></li><li><p>Identifies and shares across the system best practice models and care processes (those, which achieve optimal patient outcomes, enhance patient/family and staff satisfaction, are cost effective and resource appropriate.</p></li><li><p>Maintains all necessary records pertinent to the accreditation process.</p></li><li><p>Facilitates Quality Improvement plan meetings.</p></li><li><p>Submits a quarterly report of quality activities to the CQPS committee.</p></li><li><p>Approves data for submission to regulatory authorities including DOH on JAWDA KPIs, DHA KPIs & MOH KPIs etc as and when required.</p></li><li><p>Maintains records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.</p></li><li><p>Maintains records of all Patient Safety and Quality (PSQ) activities.</p></li><li><p>Provides educational and technical assistance to committees and departments in meeting their PSQ objectives.</p></li><li><p>Maintains active involvement in all aspects of clinical space design, construction and hygiene.</p></li><li><p>Performs administrative responsibilities, applicable to the role.</p></li><li><p>Justifies need for training in Continuous Quality Improvement processes and methods and either works with appropriate groups to initiate training or teaches in areas of expertise.</p></li><li><p>Coordinates and monitors required Accreditations compliance activities and participates in the survey process.</p></li><li><p>Mock surveys coordination.</p></li><li><p>Does an Annual Evaluation of Quality Improvement Program and submits reports to the CQPS committee.</p></li><li><p>Develops training/orientation program for key members to facilitate system expansion and standardization.</p></li><li><p>Performs miscellaneous related duties as requested by general manager.</p></li><li><p>Be familiar with emergency and evacuation procedure.</p></li><li><p>Notifying and optimizing the reporting of OSH Hazards, other incidents, Near misses and issues and assistance with the preparation of risk assessments.</p></li><li><p>Coordinate Risk management program of the facility in coordination with all stakeholders.</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs.</p></li><li><p>Ensure as far as reasonably practicable that any workplaces they manage, or control are safe and without risks to health, safety or the environment.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Hospital /Healthcare Administration/ Management with bachelor’s degree in healthcare field.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>Proven experience in incident and risk management systems.</p></li><li><p>Familiarity with digital healthcare tools and software, including HIS and quality management systems.</p></li><li><p>Experience working with multidisciplinary teams across various facilities.</p></li><li><p>Experience in policy formulation and implementation.</p></li><li><p>At least 5 years of experience in healthcare quality management in a hospital setting.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Excellent command of oral and written English.</p></li><li><p>Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards.</p></li><li><p>Strong knowledge of CQI tools and techniques, ability to perform data analytics, and lead performance improvement teams.</p></li><li><p>Strong data analysis and reporting skills with proficiency in advanced Excel tools or statistical software.</p></li><li><p>Ability to design and deliver training programs on quality and patient safety.</p></li><li><p>Strong interpersonal and negotiation skills for managing diverse stakeholders.</p></li><li><p>High adaptability to evolving technologies and quality trends.</p></li><li><p>Effective project management skills with a results-oriented approach.</p></li><li><p>Responsibility for own continued professional growth beyond minimum preparation.</p></li><li><p>An understanding of management objectives and the ability to implement a systems approach.</p></li></ul>
<ul><li><p>Ensure and oversee the care that is delivered to all patients in the unit is safe, appropriate and effective.</p></li><li><p>Determine nursing interventions based on assessment data.</p></li><li><p>Prioritizes identified needs.</p></li><li><p>Implement nursing actions and evaluates patient outcomes.</p></li><li><p>Develops or revises the plan of care</p></li><li><p>Deliver identified patient needs.</p></li><li><p>Co-ordinate the overall clinical activities of the unit when assigned to the charge nurse role.</p></li><li><p>Collaborate with the Nursing Supervisor on staffing for a particular shift.</p></li><li><p>Plan, implement and evaluate clinical programs.</p></li><li><p>Evaluate the ability of the patient and the patient’s bystanders to understand and participate in decisions about their care.</p></li><li><p>Facilitate patient education.</p></li><li><p>Maintain accurate and real-time clinical records.</p></li><li><p>Perform advanced or specialized nursing skills competently.</p></li><li><p>Maintain current knowledge of clinical nursing practice.</p></li><li><p>Act as a clinical resource for staff within the department/unit.</p></li><li><p>Communicate and consult with other health care disciplines.</p></li><li><p>Represent nursing at multidisciplinary rounds.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.</p></li><li><p>Participate in the development of standards, procedures and protocols.</p></li><li><p>Facilitate evidence-based practice.</p></li><li><p>Promote change in nursing practice when required.</p></li><li><p>Take a proactive role under the guidance of Nursing Management/Nursing Education in training, education and CQI activities of nursing staff.</p></li><li><p>Promote a safe learning environment.</p></li><li><p>Identify opportunities for improvement.</p></li><li><p>Perform other professional duties as may be assigned within his/her scope and ability.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential: <em>the post holder must</em></strong></p><ul><li><p>Have evidenced experience in managing teams</p></li><li><p>Be able to influence and implement change when necessary</p></li><li><p>Be able to make decisions and communicate effectively</p></li><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Have valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary.</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><br></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Evidenced ability to work as part of an inter-professional team</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation</p></li></ul><p>Be able to communicate effectively in Arabic</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Follows all procedures and policies and demonstrates competency and proficiency as required.</p><ul><li><p>Performs testing in all the sections of the laboratory including but not limited to Chemistry, Hematology, Coagulation, Serology and Blood Banking.</p></li><li><p>Collection of specimens: verifies the identity of the patient and labels all samples according to established procedure & obtains blood specimens by skin puncture or venipuncture using appropriate technique and maintains integrity of specimens in relation to the test performed; collects and prepares body fluid specimens for testing.</p></li><li><p>Respond appropriately to results with STAT, call results, patient waiting or timed specimens and notifies physicians of critical lab values with complete documentation.</p></li><li><p>Review pending and outstanding reports on every shift and follow up to resolve outstanding specimens.</p></li><li><p>Segregate and pack outsourced lab specimens according to requirement on timely basis</p></li><li><p>Consult with other departments, referral labs as appropriate to collaborate in patient care and performance improvement activities.</p></li><li><p>Collection of specimens: verifies the identity of the patient and labels all samples according to established procedure & obtains blood specimens by skin puncture or venipuncture using appropriate technique and maintains integrity of specimens in relation to the test performed; collects and prepares body fluid specimens for testing.</p></li><li><p>Runs, documents and analyze quality control tests, as per Department policy (when appropriate).</p></li><li><p>Use the laboratory information system to release patient as per department policy.</p></li><li><p>Collect data and statistics needed in the quality improvement plan for the laboratory as per laboratory manager instructions.</p></li><li><p>Utilizes available resources to maintain and fix instruments or problem solving issues.</p></li><li><p>Attends team meetings, and effectively orients/mentors new staff as requested.</p></li><li><p>Participate in the CME program for the laboratory.</p></li><li><p>Maintains confidentiality of matters relating to patients.</p></li><li><p>Maintains the chain of command based on established policies and procedures</p></li><li><p>Works cooperatively with team members to identify and complete laboratory administrative responsibilities and meet department goals.</p></li><li><p>Participates in hospital/department activities to improve patient care/lab systems.</p></li><li><p>Participate in the maintenance of appropriate accreditation by regulatory agencies. Shares new information with all team members.</p></li><li><p>Adherence to infection control policies and protocols including the use of PPE appropriately.</p></li></ul><p><br></p><p><strong>General Responsibilities</strong></p><ul><li><p>Work in all shifts as scheduled by the Laboratory Director. </p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, OSHAD, DOH, JCI and ISO.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Participates and contributes to scheduled in-service training programs. </p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, associates and Management</p></li><li><p>Maintains confidentiality as per the agreement signed. </p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Laboratory Director</p><p><br></p></li></ul><p><strong><u>Occupational Safety and health and infection control Roles & Responsibilities:</u></strong></p><ul><li><p>Familiarize themselves and comply with all OSH and Infection Control policies, standards and procedures that are relevant for their workplace. </p></li><li><p>Work in accordance with the documented occupational, safety and health procedures and instructions, specific responsibilities defined in individual procedures and instructions. </p></li><li><p>Use of appropriate personal protective equipment and safety systems and follow safe working procedures. </p></li><li><p>Be familiar with emergency and evacuation procedures. </p></li><li><p>Not wilfully or recklessly endanger anyone's health and safety. Take reasonable care for the health and safety of persons that may be affected by the employee’s acts or omissions at the workplace. </p></li><li><p>Assist with the preparation of risk assessments. </p></li><li><p>Attend applicable departmental safety training and follow OSHMS policies and procedures. </p></li><li><p>Take reasonable care of their own health and safety. </p></li><li><p>Cooperate with their employer with respect to any action taken by the employer to comply with OSHMS requirements. </p></li><li><p>Identify, label and maintain hazardous materials, MSDS and its current inventory. </p></li><li><p>Proper collection, Storage and disposal of needle, sharps and hazardous materials as per NMCSH Waste management policy </p></li><li><p>Ensure the safe use of all laboratory equipment such as BSC, Microtome, Stainer, autoclave, centrifuge as per manufacturer instruction. </p></li><li><p>Must be familiar with the concept of hazard and biohazardous materials, safe handling of biohazardous materials present in the working section. </p></li><li><p>Must be familiar with ergonomic, sharps and biological hazards in work area and how to handle them. </p></li><li><p>Should be familiar with MSDS to determine health hazards, and routes of exposures for chemicals. </p></li><li><p>Know the CODE Brown policy and other applicable laboratory policies and procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification
BSC/Diploma in laboratory sciences or equivalent Experience
2 Years of experience in laboratory field
Knowledge /
Technical Skills
Computer Windows and LIS knowledge required
Quality Assurance skills required</p><p></p></section>
<p>The Partnership Consultant is responsible for Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies through our channel partners
Responsibilities
• Generates revenue by managing Incoming sales inquiries from different channel partners.
• Trains and develops business set up firms/ new consultants to maximize number of sales in the market.
• Regularly visiting new and existing channel partners and updating the brief of the meeting on CRM (ZOHO). Also addressing their challenges and resolve them.
• A minimum number of 35 meetings with channel partners are must per month, meetings should be added in ZOHO with proof (photos)
• Educates channel partners with information related to company set-up formation, suitable business activities, eligibilities, free zones rules, terms and conditions or any new changes.
• Regular communication with Channel Partners to make sure that the relationship with the Free zone is good.
• Attends events and business networks to maximize number of channel partners.
• Achieves Monthly sales targets.
• Masters the product information and competitive packages
• Always maintaining a positive attitude and ensuring that every customer is handled with respect and professionalism.
• Provides monthly report on the number of sales
• Coordinates between Compliance team and Operations Team to facilitate clients’ requirements.
• Analyzes market competition by conducting regular mystery shopping with free zones/competitors.
• Actively involved in delivering excellent sales/customer service to the consultants daily.
• Maintains high conversion rates.
• Assists consultants from initial inquiry, requirements to incorporate the company and visa related fees
• Provides straight forward, transparent, and accurate information related to the requirements of the client.
• Prepares reports as required and/or requested by the line manager.</p><p>• Bachelor’s degree
• 2-4 years of experience in similar role
• Demonstrated ability to convert prospects, close deals, and achieve sales quotas.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Strong problem identification and objections resolution skills.
• Strong communication skill (verbal and writing).
• Self-motivated, with high energy and an engaging level of enthusiasm.</p>
<p>The Partnership Consultant is responsible for Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies through our channel partners
Responsibilities
• Generates revenue by managing Incoming sales inquiries from different channel partners.
• Trains and develops business set up firms/ new consultants to maximize number of sales in the market.
• Regularly visiting new and existing channel partners and updating the brief of the meeting on CRM (ZOHO). Also addressing their challenges and resolve them.
• A minimum number of 35 meetings with channel partners are must per month, meetings should be added in ZOHO with proof (photos)
• Educates channel partners with information related to company set-up formation, suitable business activities, eligibilities, free zones rules, terms and conditions or any new changes.
• Regular communication with Channel Partners to make sure that the relationship with the Free zone is good.
• Attends events and business networks to maximize number of channel partners.
• Achieves Monthly sales targets.
• Masters the product information and competitive packages
• Always maintaining a positive attitude and ensuring that every customer is handled with respect and professionalism.
• Provides monthly report on the number of sales
• Coordinates between Compliance team and Operations Team to facilitate clients’ requirements.
• Analyzes market competition by conducting regular mystery shopping with free zones/competitors.
• Actively involved in delivering excellent sales/customer service to the consultants daily.
• Maintains high conversion rates.
• Assists consultants from initial inquiry, requirements to incorporate the company and visa related fees
• Provides straight forward, transparent, and accurate information related to the requirements of the client.
• Prepares reports as required and/or requested by the line manager.</p><p>• Bachelor’s degree
• 2-4 years of experience in similar role
• Demonstrated ability to convert prospects, close deals, and achieve sales quotas.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Strong problem identification and objections resolution skills.
• Strong communication skill (verbal and writing).
• Self-motivated, with high energy and an engaging level of enthusiasm.</p>