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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To lead and manage end to end IT operations and delivery by ensuring stable, secure, and efficient IT services across flydubai, overseeing IT infrastructure operations, evaluating emerging technologies, and driving the successful delivery and management of IT infrastructure and operational projects. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Provides strategic oversight of the organization’s IT infrastructure, systems, and technology platforms, ensuring high availability, operational resilience, and alignment with enterprise standards.</li><li>Oversees the 24×7 Network Operations Center (NOC), driving proactive real time monitoring, event management, and rapid incident response to minimize business impact.</li><li>Leads execution &amp; technology feasibility studies, benchmarking, and proof of concept (PoC) initiatives, ensuring outcomes inform architectural decisions, OPEX/CAPEX planning, and technology roadmaps.</li><li>Oversees end to end execution of infrastructure initiatives, including data center modernization, cloud migration, network upgrades, platform refreshes, and core operational system deployments.</li><li>Provides senior leadership and governance for all infrastructure and operational project portfolios, ensuring delivery excellence, risk mitigation, and strategic alignment with business priorities.</li><li>Drives close collaboration with Cyber Security Operations to strengthen &amp; accelerate vulnerability response and proactively enhance the security posture across operational infrastructure services.</li><li>Conducts and participates in Disaster recovery drills to meet defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).</li><li>Ensures daily backup and restore operations are executed in line with compliance to preserve company data integrity and availability.</li><li>Leads periodic audits and operational health assessments, driving optimization initiatives to enhance performance, efficiency, and reliability.</li><li>Assist in optimization the IT Asset Management and CMDB to maintain accurate visibility, lifecycle control, and compliance across cloud and datacenter technology platforms</li><li>Builds, mentors, and develops a high performing IT operations and infrastructure support team to ensure capability growth, accountability, and sustained service excellence.</li><li>Acts and assures smooth Service Transition &amp; Knowledge transfer on all new business initiatives.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Degree in Information Technology, Computer Science, or related field</li><li>Fluent in English</li><li>Experience &amp; proficient in installing, configuring, and maintaining IT systems and equipment. Proven experience in directing &amp; handling IT operations. Experience in managing teams of technicians, system engineers and other IT staff. Well versed in understanding and following the standards (COBIT, ITIL or ITSM). Experience in handling disaster recovery situation.</li><li>Proven experience in directing and handling IT Monitoring and Admin tool. Working knowledge of ITSM tools.</li><li>Years with qualifications: 10 - 12 years</li><li>Certification in IT governance and service management frameworks such as COBIT and ITIL</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Team work</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience and Flexibility (Can do attitude)</li><li>Inspiring &amp; Developing Others</li><li>Decision Making</li><li>Strategic Thinking</li><li>Business Acumen</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

JOB OBJECTIVE: The IT Support Engineer is responsible for delivering reliable, responsive, and high-quality end-user IT support across offices and plant locations. Operating at L1/L2 level, the role covers the full incident lifecycle from first-call logging through diagnosis, resolution, and closure, and encompasses desktop/endpoint management, identity and access, and IT asset management. The Engineer ensures users can always work productively and securely, while contributing to continual service improvement through documentation, knowledge sharing, and proactive identification of recurring issues.<br>KEY ACCOUNTABILITIES:End-User Support (L1/L2) Serve as the first point of contact for all IT support requests via phone, email, walk-in, and the ITSM portal (Service Now) Log, classify, and prioritise incidents and service requests in accordance with SLA tiers Diagnose and resolve hardware, software, and connectivity issues for desktops, laptops, printers, and peripherals Escalate unresolved incidents to L3/specialist teams with full documentation and troubleshooting history Manage and track all assigned tickets to closure, ensuring proactive user communication throughout First Call Resolution (FCR) rate >= 70%% of incidents resolved within SLAAverage ticket resolution time User satisfaction (CSAT) score Desktop & Endpoint Management Set up, configure, and deploy desktops, laptops, and mobile devices (Windows 10/11, i OS, Android) Manage endpoint provisioning and decommissioning following IT asset lifecycle procedures Install, configure, and update operating systems, business applications, and security patches Maintain compliance with endpoint security policies including antivirus, encryption, and patch management Support the full Microsoft 365 suite (Outlook,Teams, Share Point, One Drive) for all end users% of endpoints patch-compliant% of deployments completed on schedule Endpoint uptime rate Identity & Access Management Manage user accounts, groups, and permissions in Active Directory and Azure ADProvision and deprovision user access across business systems per approved access request workflow Perform periodic access reviews and enforce least-privilege principles Support MFA enrolment and troubleshooting for all users Access provisioning turnaround time% of deprovisioning completed within 24hrs of offboarding Zero unauthorised access incidents Network & Connectivity Support Troubleshoot LAN/WAN connectivity, VPN, and Wi-Fi issues at L1/L2 level Coordinate with the network/infrastructure team for escalated connectivity incidents Support meeting room AV/VC setups (Teams Rooms, projectors, video conferencing) Assist with basic network port activation and cable patching in coordination with the infrastructure team% of network incidents resolved at L1/L2MTTR for connectivity incidents Incident & Change Management Follow ITIL-aligned incident management processes and contribute to root cause identification Participate in the change advisory process by testing and validating changes in the end-user environment Document all incidents, workarounds, and resolutions accurately in the ITSM system Support major incident (P1/P2) communication and coordination as required% of incidents with complete resolution documentation% of changes tested and validated on schedule Reduction in repeat incidents IT Asset Management Maintain accurate records of all IT assets (hardware and software) in the CMDB/asset register Conduct periodic physical verification of IT assets across office and plant locations Flag assets approaching end-of-life and recommend refresh/replacement in a timely manner Asset register accuracy >= 98%% of EOL assets actioned on time IT Documentation &Knowledge Management Create and maintain knowledge base articles, FAQs, and how-to guides for common issues Document SOPs for recurring support processes to reduce resolution time and enable self-service Contribute to onboarding materials for new users covering IT tools and systems Number of KB articles published per quarter Self-service resolution rate via KBPolicies, Compliance & HSEAdhere to all IT security policies, data protection guidelines, and acceptable use policies Support IT audit activities by providing accurate documentation and evidence as required Comply with company HSE policies and report any safety incidents or near misses promptly Ensure legal and regulatory compliance in areas relevant to IT service delivery Zero policy violations Audit readiness score HSE compliance rate<br>JOB REQUIREMENTS: A. Minimum Qualifications:• Bachelor’s degree in information technology, Computer Science, Engineering, or equivalent• Diploma holders with strong hands-on experience may be considered B. Certifications:• ITIL Foundation - Essential• Comp TIA A+ or Microsoft Certified: Modern Desktop Administrator Associate - Essential (or equivalent experience)• Microsoft 365 Fundamentals (MS-900) - Preferred• Comp TIA Network+ - Preferred C. Minimum Experience:• 2 years of experience in an IT support or helpdesk role (L1/L2)• Demonstrated experience supporting Windows desktop environments and Microsoft 365• Hands-on experience with Active Directory, user account management, and endpoint configuration• Experience working within an ITSM framework (Service Now preferred)• Exposure to multi-site or industrial/operational environments is an advantage D. Competencies (Knowledge, Skills & Abilities):Windows Desktop OSProficient in Windows 10/11 deployment, troubleshooting, and management Microsoft 365Hands-on support for Outlook, Teams, Share Point, One Drive, and M365 admin portal Active Directory & Azure ADUser/group management, GPO basics, conditional access, MFAITSM Tools Manage Engine or equivalent - ticket lifecycle, SLA management, CMDBEndpoint Management Microsoft Intune for device provisioning, patching, and policy enforcement Networking Fundamentals TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting at L1/L2Hardware Support Desktops, laptops, printers, peripherals - diagnosis, repair, and replacement IT Security Awareness Endpoint hardening, antivirus, patch compliance, phishing awareness Remote Support Tools Proficient with remote desktop and screen-sharing support tools

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Job Overview</span><br></span><p><span>We are looking for an experienced </span><b><span>IT Analyst – Business Partnering</span></b><span> to drive digital transformation initiatives and support business-critical applications across Finance, Procurement, HR, and Legal functions. This role will partner with business stakeholders and IT teams to deliver innovative technology solutions, optimize business processes, and support enterprise-wide digital initiatives.</span><br></p><br><p><span>The successful candidate will play a key role in business analysis, solution delivery, SAP enhancements, project management, and change management while ensuring alignment with organizational objectives.</span><br></p><br><span>Key Responsibilities</span><br><ul><li><span>Partner with business stakeholders to gather, analyze, and document business requirements.</span><br></li><li><span>Translate business needs into technology solutions that improve operational efficiency.</span><br></li><li><span>Support and manage SAP ERP enhancements, change requests, and digital transformation initiatives.</span><br></li><li><span>Review, evaluate, and implement technology solutions aligned with business objectives.</span><br></li><li><span>Coordinate end-to-end solution delivery with internal teams and external vendors.</span><br></li><li><span>Support enterprise applications across Finance, Procurement, HR, and Legal functions.</span><br></li><li><span>Participate in SAP S/4HANA transformation and other strategic IT projects.</span><br></li><li><span>Prepare business cases, feasibility studies, process documentation, and functional specifications.</span><br></li><li><span>Monitor project progress, risks, and deliverables while ensuring successful implementation.</span><br></li><li><span>Drive change management, user adoption, training, and stakeholder engagement.</span><br></li><li><span>Ensure solutions comply with cybersecurity, governance, audit, and regulatory requirements.</span><br></li><li><span>Support process automation initiatives, analytics solutions, and continuous business improvement.</span><br></li></ul><br><span>Requirements</span><ul><li><span>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.</span><br></li><li><span>Minimum </span><b><span>8 years of experience</span></b><span> in IT Business Analysis, Business Partnering, or ERP solution delivery.</span><br></li><li><span>Strong experience with </span><b><span>SAP ECC</span></b><span> and exposure to </span><b><span>SAP S/4HANA</span></b><span>.</span><br></li><li><span>Good understanding of Finance (Order-to-Cash), Procurement (Procure-to-Pay), HR (Hire-to-Retire), Treasury, and Legal business processes.</span><br></li><li><span>Experience in business process analysis, solution design, and project implementation.</span><br></li><li><span>Knowledge of project management methodologies such as </span><b><span>Agile</span></b><span> or </span><b><span>PRINCE2</span></b><span>.</span><br></li><li><span>Experience working with cross-functional teams and external technology partners.</span><br></li><li><span>Strong analytical, communication, stakeholder management, and problem-solving skills.</span><br></li></ul><span>Preferred Skills</span><br><ul><li><span>Experience with digital transformation and enterprise application projects.</span><br></li><li><span>Knowledge of business process automation and workflow optimization.</span><br></li><li><span>Familiarity with AI-driven solutions and Generative AI technologies.</span><br></li><li><span>Experience with reporting, analytics, and business intelligence tools.</span><br></li><li><span>Ability to manage multiple priorities in a fast-paced environment.</span><br></li><li><span>Excellent presentation and relationship management skills.</span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>To strengthen the Dugong and Seagrass Hub as a sustainable, user-friendly knowledge platform that supports the long-term management, accessibility, and dissemination of the Project's knowledge products.<br> Work Location<br>CMS<br> Expected duration<br>1 month (30 days) - home based<br> Duties and Responsibilities<br>The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is a global intergovernmental treaty aimed at the conservation and sustainable use of migratory species and their habitats. Numerous additional intergovernmental instruments on migratory species conservation have been adopted under the broad umbrella of CMS and are supported by the CMS Secretariat. The CMS Secretariat also serves as the Secretariat for the Agreement on the Conservation of Small Cetaceans of the Baltic, North East Atlantic, Irish and North Seas (ASCOBANS). In addition, two regional agreements adopted under CMS have their own Secretariats, which are co-located with the CMS Secretariat in Bonn: the Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) and the Agreement on the Conservation of Populations of European Bats (EUROBATS). The United Nations Environment Programme (UNEP) is the designated entity within the United Nations system for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of Governments and the international community for action. In the present context, UNEP provides administrative services to the CMS, AEWA, ASCOBANS and EUROBATS Secretariats. The CMS Dugong MOU Secretariat is implementing the project Conservation of Biodiversity, Seagrass Ecosystem, and their Services Safeguarding Food Security and Resilience in Vulnerable Coastal Communities in a Changing Climate (the Project), funded through the International Climate Initiative. The Project supports seagrass conservation and sustainable coastal livelihoods across Indonesia, Malaysia, the Philippines, Thailand, Timor-Leste, and India. One of the Project’s primary outputs is the Dugong and Seagrass Hub, an online knowledge platform developed to consolidate project resources, technical guidance, and training materials. The Hub was developed early in the Project lifecycle and now requires a targeted restructuring and content update to ensure it accurately reflects the Project's final outputs and remains accessible, user-friendly, technically robust, and easy to maintain. The Secretariat therefore seeks to engage a consultant to undertake the restructuring of the Dugong and Seagrass Hub, to support the long-term management and dissemination of the Project's knowledge products. The consultant will report directly to the Project Manager for the IKI Seagrass Ecosystem Services Project at the CMS Office – Abu Dhabi. Technical oversight will be provided by the Dugong MOU Project Coordinator. Deliverables will be evaluated against the agreed outputs, including the quality and completeness of the work, technical accuracy, responsiveness to Secretariat feedback, and adherence to the agreed timeline. The consultant will undertake the following tasks: 1- Develop a revised website information architecture and content taxonomy in consultation with the Secretariat. 2- Reorganise website menus, page hierarchy, categories, tags, and navigation to improve usability and long-term content management. 3- Migrate, edit, format, and publish existing and newly developed content. 4- Implement agreed technical improvements within the existing WordPress environment, including page templates, plugins, templates, configuration settings and other website functionality. 5- Resolve identified technical issues and implement revisions following Secretariat review. 6- Submit all deliverables electronically in formats agreed with the Secretariat.<br> Qualifications/special skills<br>• University degree in Information Technology, Computer Science, Web Development or a related discipline is desirable. • Equivalent professional experience demonstrating advanced technical competence and a proven track record in website development and content management may be accepted in lieu of formal qualifications. Minimum seven (7) years of demonstrated experience developing, administering and maintaining WordPress websites, including theme customization, plugin management, user roles, security and performance optimization Demonstrated experience in back-end website development and maintenance, including troubleshooting, custom functionality, database management and CMS configuration. Demonstrated experience in content migration, information architecture, taxonomy design and search optimization for CMS-based websites. Demonstrated experience managing website hosting, software updates, backups and website security. Experience integrating third-party tools, interactive maps, forms or APIs into WordPress websites.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this consulting position, fluency in oral and written English is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

????️ We're Hiring: IT Infrastructure Solutions Engineer???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level???? Work Arrangement: Fully Remote About UsKelmora is a growing international organization focused on enterprise technology, IT infrastructure, digital transformation, operational efficiency, and sustainable business growth. Our teams collaborate across Information Technology, Infrastructure, Engineering, Cybersecurity, Operations, and Business Services to design and deliver reliable, secure, and scalable technology solutions. The Role We are seeking a technically skilled and solutions-focused IT Infrastructure Solutions Engineer to design, implement, support, and optimize infrastructure solutions that meet business and operational requirements. The role will work across systems, networks, cloud platforms, virtualization, security, and enterprise IT services, helping transform business requirements into practical and reliable infrastructure solutions. Key Responsibilities Design and implement IT infrastructure solutions aligned with business requirements. Analyze infrastructure requirements and recommend appropriate technologies. Develop technical solutions covering servers, networks, storage, cloud, and systems. Evaluate infrastructure architectures for performance, scalability, security, and reliability. Support Windows and Linux server environments. Design and maintain virtualized infrastructure and virtual machines. Support cloud infrastructure across Azure, AWS, or comparable platforms. Develop and maintain enterprise network and connectivity solutions. Configure and troubleshoot DNS, DHCP, TCP/IP, VPN, routing, and switching services. Support Active Directory, Entra ID, authentication, and access-management solutions. Integrate infrastructure solutions with existing corporate IT environments. Conduct technical assessments of existing infrastructure and identify improvement opportunities. Prepare technical designs, architecture documents, diagrams, and implementation plans. Develop solution specifications, technical procedures, and operational documentation. Support infrastructure deployments, migrations, upgrades, and technology refresh projects. Perform infrastructure testing and validate solution performance before production deployment. Monitor infrastructure performance, availability, capacity, and service health. Troubleshoot complex infrastructure incidents and technical issues. Conduct root-cause analysis and develop permanent corrective solutions. Implement infrastructure monitoring, alerting, backup, and recovery solutions. Support disaster recovery and business continuity initiatives. Apply cybersecurity, hardening, patching, and vulnerability-management requirements. Collaborate with cybersecurity teams to ensure infrastructure solutions meet security standards. Evaluate new infrastructure technologies and assess their suitability for business use. Coordinate with technology vendors, consultants, and managed service providers. Assist with vendor technical evaluations and solution comparisons. Provide technical input for infrastructure procurement and technology selection. Estimate infrastructure resources, capacity, licensing, and implementation requirements. Develop scripts and automation to improve infrastructure deployment and administration. Identify opportunities to standardize and automate infrastructure operations. Maintain accurate records of infrastructure configurations, dependencies, and assets. Support change-management, incident-management, and problem-management processes. Prepare technical reports covering infrastructure performance, incidents, risks, and improvements. Participate in infrastructure audits, compliance reviews, and technical assessments. Provide technical guidance and knowledge transfer to IT support and operations teams. Contribute to continuous improvement of enterprise infrastructure architecture and services. Requirements Diploma or Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related field.3+ years of experience in IT infrastructure engineering, solutions engineering, systems administration, or IT operations. Strong knowledge of enterprise infrastructure architecture and technologies. Hands-on experience with Windows and Linux environments. Solid understanding of enterprise networking, TCP/IP, DNS, DHCP, VPNs, routing, and switching. Experience with virtualization technologies such as VMware or Hyper-V. Practical knowledge of Azure, AWS, or other cloud infrastructure platforms. Experience with Active Directory, Entra ID, Group Policy, and identity-management solutions. Understanding of storage, backup, disaster recovery, and high-availability concepts. Knowledge of infrastructure security, vulnerability management, and system hardening. Familiarity with infrastructure monitoring and IT service-management platforms. Experience with Power Shell, Python, Bash, or other scripting and automation technologies. Strong technical analysis and troubleshooting abilities. Ability to translate business requirements into practical technical solutions. Strong documentation, presentation, and technical communication skills. Excellent problem-solving and project coordination abilities. Good command of written and spoken English. UAE or GCC infrastructure experience is an advantage but not mandatory. Relevant certifications such as Azure, AWS, Cisco, Microsoft, VMware, Comp TIA, or ITIL are welcome but not required. What We Offer???? Fully Remote Work Arrangement???? Full-Time IT Infrastructure Solutions Engineer Position???? Career Growth & Professional Development????️ Exposure to Enterprise Infrastructure Architecture & Solutions☁️ Hands-On Experience with Cloud & Virtualization Technologies???? Opportunities to Develop Infrastructure Security Expertise???? Exposure to Automation & Infrastructure Optimization???? International & Collaborative Working Environment???? Flexible Working Environment???? Opportunity to Design & Deliver Scalable IT Infrastructure Solutions

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.</p><br><p>At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.</p><br><p>We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.</p><br><p>If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IFS is looking for an experienced <strong>Regional Business Development Leader</strong> to lead our Business Development function across <strong>Asia Pacific, Japan, Middle East &amp; Africa (APJ ME&amp;A)</strong> for a fixed term contract.</p><br><p>This role involves leading a diverse team of Business Development Representatives across Japan, Australia and the Middle East, with a goal to&nbsp;build high-quality sales pipeline and create measurable impact for our Market Units.</p><br><p>Responsibilities:</p><br><ul><li>Lead, coach and develop a regional team of BDRs, creating a high-performance culture focused on quality pipeline and continuous improvement.</li><li>Own regional BDR performance, including performance management, coaching and development.</li><li>Drive results across multiple markets, industries, solutions and campaigns in close partnership with Sales and Marketing.</li><li>Ensure effective lead management and SLA adherence, from initial engagement through qualification and handover to Sales.</li><li>Use data to identify the leading and lagging indicators behind BDR performance, turning insights into actions that improve conversion, productivity and team behaviours.</li><li>Maintain exceptional CRM discipline and lead pipeline hygiene, ensuring accurate, complete and actionable data before opportunities are handed over to Sales.</li><li>Partner with Marketing to build coordinated, multi-channel outreach programs that create consistent engagement across internal BDRs, third-party resources and sales teams.</li><li>Champion AI and automation within Business Development, identifying opportunities to improve prospect research, personalisation, outreach and BDR productivity.</li><li>Drive adoption and effective utilisation of the modern BDR technology stack, including HubSpot, ZoomInfo, Lusha, LinkedIn Sales Navigator and related sales intelligence and engagement tools.</li><li>Build strong relationships with regional Sales and Marketing leaders, ensuring Business Development remains tightly aligned to market priorities and pipeline goals.</li></ul><br>Qualifications<br><p>What We’re Looking For</p><br><ul><li>Proven experience leading a high-performing Business Development/SDR/BDR teams, ideally across multiple markets or geographies.</li><li>Demonstrated success delivering qualified enterprise sales pipeline through multiple simultaneous campaigns and workstreams.</li><li>Strong understanding of the end-to-end BDR operating model – targeting, prospecting, qualification, conversion, handover and measurement.</li><li>Data-driven leadership with the ability to diagnose performance challenges and continuously improve processes, productivity and outcomes.</li><li>Strong working knowledge of modern sales technology, AI and automation and how these can be practically applied to Business Development.</li><li>Excellent planning and organisational skills, with the ability to manage competing priorities across a complex regional environment.</li><li>A self-starting, resilient and highly accountable leadership style.</li><li>Flexibility to adapt your management approach to different people and markets.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client is currently hiring for the position of IT Manager.<br><br> Responsibilities:<br> . Cybersecurity Leadership: Lead organization-wide cybersecurity strategies, ensuring robust protection against external and internal threats. <br><br> . Network Management: - Oversee, optimize, and maintain high-performance connectivity and reliability across all locations. <br><br> . SAP Business One Administration: Manage and secure SAP B1 across multiple sites, ensuring stability, integration, and performance optimization. <br><br> . Policy Development: - Create and enforce IT security and network management policies, procedures, and best practices. <br><br> . Cross-Functional Collaboration: -Work closely with operational and departmental teams to align IT systems with business objectives. <br><br> . Threat Response: - Proactively identify vulnerabilities and implement measures to prevent security breaches.<br><br> <br><br> Technical Skills: <br><br> . Strong knowledge of backup solutions and disaster recovery planning. <br><br> . Expertise in firewall management and network troubleshooting (Fortinet, Cisco, or equivalent). <br><br> . Experience with virtualization technologies (e.g., VMware, Hyper-V). <br><br> . Proficiency in both Windows and Linux server environments.<br> <br><br> </div>

<ul><li><p>Administer and support Windows Server and Linux environments. Manage VMware vSphere/ESXi and Hyper-V virtualization platforms. Configure and maintain Active Directory, DNS, DHCP, Group Policy, and Microsoft Entra ID (Azure AD). Deploy, configure, and maintain enterprise servers and infrastructure services. Perform server provisioning, OS upgrades, patch management, and performance tuning. Manage storage solutions (NetApp, Dell EMC, HPE) and backup platforms such as Veeam, Commvault, or Veritas NetBackup. Support Microsoft Azure infrastructure and hybrid cloud environments. Monitor infrastructure using enterprise monitoring tools and proactively resolve issues. Perform incident, problem, and change management activities in accordance with ITIL processes. Implement disaster recovery (DR) and business continuity (BCP) procedures. Collaborate with network, security, database, and application teams to ensure seamless service delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field is essential for foundational knowledge.</li><li>A minimum of 5 years of experience in IT infrastructure management, demonstrating a proven track record of successful project delivery.</li><li>Relevant certifications such as ITIL, Cisco CCNA, or Microsoft Azure Certification to validate expertise and commitment.</li><li>Experience in cloud technologies, particularly AWS or Azure, to effectively manage hybrid infrastructures.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> We're Hiring – Business Development Executive</p><p> Location: Hybrid – Ajman Free Zone, UAE</p><p> Job Type: Full-time</p><p> Experience: 1–3 Years</p><p> Industry: IT / Software / Services / Hospitality &amp; Restaurant Solutions</p><p><br></p><p>About the Role</p><p><br></p><p>Concepts360 Plus is looking for a proactive and results-driven Business Development Executive to join our growing team. The ideal candidate should have a strong background in sales and digital marketing, with the ability to identify new business opportunities, generate qualified leads, build lasting client relationships, and promote our software solutions and IT services.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Identify and develop new business opportunities.</p><p>Promote and sell the company's software solutions and services.</p><p>Build and maintain strong relationships with new and existing clients.</p><p>Generate leads through digital marketing, networking, referrals, and client meetings.</p><p>Conduct product presentations and software demonstrations.</p><p>Work closely with the marketing and technical teams to achieve business goals.</p><p>Attend client meetings and site visits when required.</p><p><br></p><p>Requirements</p><p><br></p><p>Bachelor's Degree in any relevant discipline.</p><p>2–3 years of experience in Sales and Digital Marketing (preferably in the Software/IT industry).</p><p>Candidates with experience in the Hotel &amp; Restaurant industry are encouraged to apply.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Ability to work independently as well as in a team environment.</p><p>Willingness to attend client meetings and business visits when required.</p><p>Proficiency in Malayalam and English is preferred.</p><p>UAE Driving License is an added advantage.</p><p><br></p><p> Apply Now</p><p><br></p><p>Interested candidates are invited to send their updated CV</p><p><br></p><p>Join Concepts360 Plus and be part of a team driving digital transformation through innovative business solutions.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's Degree in any relevant discipline.</p><p>2–3 years of experience in Sales and Digital Marketing (preferably in the Software/IT industry).</p><p>Candidates with experience in the Hotel &amp; Restaurant industry are encouraged to apply.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Ability to work independently as well as in a team environment.</p><p>Willingness to attend client meetings and business visits when required.</p><p>Proficiency in Malayalam and English is preferred.</p><p>UAE Driving License is an added advantage.</p></div>

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br><br>Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br><br>A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.<br><br>Job Description<br><br>We are looking for a motivated and proactive Software Engineer - Emirati Talent with around two years of professional experience to join our team. The ideal candidate is an Emirati software engineer who takes ownership of their work, enjoys solving challenging technical problems, and is eager to learn and grow in a collaborative environment.<br><br>Duties & Responsibilities<br><br> Design, develop, test, and maintain scalable web applications and backend services. Take ownership of assigned features from design through deployment and support. Collaborate with cross-functional teams to deliver high-quality software solutions. Write clean, maintainable, and well-documented code. Troubleshoot, debug, and resolve production issues efficiently. Participate in code reviews and contribute to the continuous improvement of development practices. Ensure applications are secure, performant, and reliable. <br><br>Qualifications<br><br>Education:<br><br> Bachelor's degree in Computer Science, Software Engineering. Relevant technical experience in software development, cloud, Dev Ops, or related areas. <br><br>Experience<br><br> Around two years of professional software development experience. Experience across the software development lifecycle, production support, RESTful APIs, microservices, CI/CD, or cloud platforms. <br><br>Skills & Abilities<br><br> Python and Flask; Java and Spring Boot; Postgre SQL; basic React.js; Docker or Click Up, RESTful APIs, microservices architecture, CI/CD pipelines, and cloud platforms. <br><br>Additional Information<br><br>Compliance with policies and procedures based on the ISO standards adopted by CNS.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <br><p><span>Provide techno-functional support for corporate travel technology solutions, including GDS platforms, Online Booking Tools (OBTs), API integrations, B2B/POS systems, and expense management solutions. Partner with business teams, customers, and vendors to deliver system enhancements, resolve technical issues, and support project implementation while ensuring solutions align with business requirements and operational objectives.</span></p><br><br>Key Result Responsibilities <br><ul><li><span>Act as the primary techno-functional point of contact for travel technology solutions, facilitating effective communication between internal business teams, technical teams, external customers, vendors, and implementation partners. Gather requirements, provide functional guidance, resolve issues, and ensure successful delivery of business and technical objectives.&nbsp;</span></li><li><span>Support, maintain, and troubleshoot travel technology solutions built on Global Distribution Systems (GDS), including Travelport, Amadeus, and Sabre. Investigate functional and technical issues, coordinate with vendors where required, and ensure system stability, performance, and service continuity.&nbsp;</span></li><li><span>Support the integration, configuration, and maintenance of Air and Non-Air APIs by working closely with development teams and third-party providers. Assist in validating integrations, troubleshooting interface issues, and ensuring seamless connectivity between internal systems and external travel service providers.&nbsp;</span></li><li><span>Provide techno-functional support for the implementation, configuration, enhancement, and maintenance of Online Booking Tools (OBTs) for corporate customers. Ensure solutions are aligned with client travel policies, operational requirements, and best industry practices while supporting user adoption and issue resolution.&nbsp;</span></li><li><span>Support the development, enhancement, testing, and maintenance of online B2B portals and Point-of-Sale (POS) systems by collaborating with business users, developers, and vendors to improve functionality, user experience, and operational efficiency.&nbsp;</span></li></ul><br>Key Result Responsibilities-Continued <br><ul><li><span>Perform analysis and maintenance of corporate travel data, including customer profiles, travel policies, negotiated rates, supplier information, and reporting data. Ensure data accuracy, integrity, and consistency across travel management systems.&nbsp;</span></li><li><span>Support the implementation, integration, configuration, and ongoing administration of expense management solutions, such as SAP Concur or equivalent platforms. Coordinate with stakeholders to resolve system issues, support enhancements, and ensure smooth integration with travel booking and financial systems.&nbsp;</span></li><li><span>Partner closely with corporate travel business teams to understand operational processes, identify business needs, and translate functional requirements into practical technology solutions. Prepare functional specifications, support solution design, and ensure delivered solutions meet business objectives.&nbsp;</span></li><li><span>Apply project management principles to plan, coordinate, monitor, and deliver technology initiatives by managing project schedules, milestones, dependencies, risks, and stakeholder communications to ensure timely and successful project execution.&nbsp;</span></li><li><span>Coordinate User Acceptance Testing (UAT), defect tracking, issue resolution, and change management activities across business users, technical teams, vendors, and customers. Ensure testing is completed successfully, implementation risks are mitigated, and system changes are deployed with minimal business disruption.</span></li></ul><br>Qualifications (Academic, training, languages) <br><ul><li><span>Minimum bachelor’s degree in IT, Computer Science, or a related field</span></li><li><span>Solid understanding of GDS systems – Travelport, Amadeus, Sabre (scripting/command knowledge not required, but a plus).</span></li><li><span>Working knowledge of Air/Non-Air APIs (technical).</span></li><li><span>Hands-on exposure to Online Booking Tools (OBT, B2B).</span></li><li><span>Strong corporate travel business experience – mandatory.</span></li><li><span>Demonstrated project management capability.</span></li><li><span>Basic SQL/database querying skills.</span></li><li><span>Programming language such as Python, C# is good to have</span></li><li><span>Familiarity with ticketing/ITSM tools (JIRA, ServiceNow, or similar).</span></li><li><span>Strong analytical and problem-solving abilities.</span></li><li><span>Good documentation skills (BRD/FRD, SOPs, process notes).</span></li><li><span>Ability to multitask and work under tight deadlines.</span></li><li><span>Collaborative, team-oriented approach.</span></li></ul><br>Work Experience <br><ul><li><span>With 4-6 years of experience preferably within travel technology or large travel companies.</span></li><li><span>Experience with expense management platforms, especially SAP Concur or similar.</span></li></ul><br><br> </div>

Overall purpose: <br>Ensure the protection of FAA’s digital and information assets. Monitor and safeguard the integrity, confidentiality, and availability of the Authority’s information systems. Support the development and implementation of robust information security policies, strategies, and controls, while ensuring compliance with relevant laws, regulations, and internal policies.<br>Key accountabilities: <br>Implement and manage FAA’s information security strategy, ensuring alignment with corporate goals and regulatory compliance. Develop and maintain security policies, procedures, and standards, in accordance with. international frameworks (e.g., ISR, ISO/IEC 27001, NIST). Conduct regular security risk assessments and audits to identify threats, vulnerabilities and areas for improvement; lead risk treatment planning.. Manage and coordinate responses to information security incidents and breaches, including investigation, containment, recovery, and post-incident reviews. Ensure timely resolution of security incidents, applying lessons learned to strengthen security protocols. Monitor and ensure compliance with relevant laws, regulations, and best practices, including data protection laws. Assist in external audits and ensure FAA’s adherence to regulatory requirements in information security. Collaborate with the IT to ensure all systems are secure and that vulnerabilities are proactively addressed. Design and deliver information security training and awareness programs to promote a culture of cybersecurity across all staff and departments. Continuously monitor the organization’s information systems to detect and respond to threats in real-time. Prepare regular security reports for management and key stakeholders, outlining risks, incidents, and recommendations for improvement. Business Continuity and Disaster Recovery:Ensure the integration of information security within FAA’s business continuity and disaster recovery plans. Lead the development of contingency plans and the testing of these plans to ensure the Authority’s ability to recover from security incidents. Education: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. A Master’s degree is Preferred. Minimum Experience: 4-7 years of experience in information security or a related field, with proven expertise in risk management, incident response, and cybersecurity compliance.