وظائف مطورين CodeIgniter في الإمارات
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<h2 class="h5">Job description</h2>
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<span>The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community.<br> The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards.<br> The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs.<br> It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.<br> Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels.<br> Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates.<br> Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms.<br> Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools.<br> Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite.<br> Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines.<br> Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs.<br> Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages.<br> Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software.<br> Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.<br> Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field.<br> Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications.<br> Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools.<br> Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience.<br> Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy.<br> Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation.<br> Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks.<br> Demonstrated capacity to work independently on defined tasks while following appropriate guidance.<br> Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Policy and Procedure Development: Develop, implement, and monitor ESG policies and procedures across all international subsidiaries, ensuring alignment with global standards and local regulations.</p><ul><li><p>ESG KPI Development: Define and establish measurable ESG KPIs for international entities, tailored to local contexts while aligning with the company’s global reporting framework.</p></li><li><p>Reporting and Compliance: Oversee the collection, validation, and reporting of ESG data from international subsidiaries to ensure accurate and timely submission for global ESG disclosures.</p></li><li><p>Stakeholder Engagement: Collaborate with subsidiary leadership, regional teams, and external partners to ensure consistent adoption of ESG initiatives and foster a culture of sustainability across the organization.</p></li><li><p>Training and Capacity Building: Develop and deliver training programs to educate subsidiary teams on ESG policies, procedures, and reporting requirements.</p></li><li><p>Risk Management: Identify and assess ESG-related risks in international operations, providing recommendations to mitigate risks and enhance sustainability performance.</p></li><li><p>Continuous Improvement: Monitor global ESG trends, regulations, and best practices, recommending updates to policies, procedures, and KPIs to maintain sustainability leadership.</p></li><li><p>Cross-Functional Collaboration: Partner with Finance, Operations, Legal, and other departments to integrate ESG considerations into business strategies and decision-making processes.</p></li></ul><p>AUTHORITY / DECISION MAKING</p><p>Guidelines</p><ul><li><p>Operate within clearly defined policies, standards, procedures, and specific organizational objectives.</p></li></ul><p>Decision Making</p><ul><li><p>Work direction is governed by established practices and procedures, with accountability for managing and delivering assigned outputs.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications</p><ul><li><p>Bachelor’s degree in Environmental Science, Sustainability, Business Administration, or a related field.</p></li><li><p>A Master’s degree and/or relevant professional certifications are preferred.</p></li></ul><p>Minimum Experience</p><ul><li><p>Minimum of 12+ years of experience in ESG, Sustainability, or Corporate Social Responsibility (CSR), including at least 5 years in a global or international environment.</p></li><li><p>Proven track record in developing, implementing, and managing ESG policies, procedures, and reporting frameworks.</p></li></ul><p>Skills</p><ul><li><p>Strong understanding of global ESG frameworks, standards, and reporting requirements.</p></li><li><p>Excellent project management and organizational skills, with the ability to manage multiple priorities across diverse geographic regions.</p></li><li><p>Strong analytical skills with the ability to define, measure, monitor, and report ESG KPIs.</p></li><li><p>Exceptional communication and stakeholder management skills, with the ability to influence, engage, and collaborate with diverse internal and external stakeholders.</p></li><li><p>Proficiency in data analysis tools and ESG reporting software.</p></li><li><p>Fluency in written and spoken English.</p></li><li><p>Additional language proficiency is advantageous when working with international subsidiaries and cross-cultural teams.</p></li></ul></li></ul><p></p></section>
<p>The role requires to prepares cost estimates by analysing project proposals. Provide necessary support and expertise in the competent engagement of Main-Contractors and is responsible for providing input into evaluating tender documents, involve in deciding how the tendering project will work. Recommend tenders and conduct negotiations thereafter. The Estimator’s role is required to be detail-oriented i.e. attention to all of the small particulars when working on project(s) is crucial. Fully aware of productivity rates, prices, pricing strategy and how to overcome competitors. Meet fixed deadlines.
Estimation Responsibilities
• Preparing cost estimate and budget
• Exploring contract documents to gain a deep understanding of project requirements
• Fully aware of the contract condition, risks, and risk assessment
• Creating and presenting reports to higher management
• Performing complex analysis of collected data and metrics
• Visiting sites, and other venues necessary to do estimates
• Collecting and analysing data by gathering proposals, drawings, specifications, and others related document
• High analytical skills which enable an estimator to consider and evaluate different construction methods and options to determine the most cost-effective solutions or recommendations that meet the required specifications
• To keep record and maintain all data related to pricing through the estimation software adopted by the company such as benchmark.
Commercial Responsibilities
• Building and maintaining healthy and long-term relationships with supply chain (suppliers and subcontractors)
• Negotiating prices with subcontractors for competitive bidding
• Supporting the business development with registration and dealing with the potential clients
• Develop and maintain excellent relationships with contacts at all levels of customer/client/vendors accounts.
• Work closely with the rest of the Business Unit and champion the promotion of company during the negotiation process.
• Assist Business Development team to develops new business opportunities with existing customers.
Operational Responsibilities
• Communicating with engineers, clients, subcontractors, and vendors efficiently and effectively
• Preparation of the project budget and to be handed over to the operation team
• Preparing economic feasibility studies on changes and adjustments to cost estimates.
• Review and evaluating the pricing assumption after the project completion</p><p>• Civil Engineer Degree holder
• Fully IT literate, with experience in the Microsoft operating system / Tools and internet applications.
• Must speak English, Arabic will be an advantage.
• 5 – 10 years’ experience in a similar role, preferably within Dubai or UAE or Middle East
• Preferably working for Main Contractor experience, Asphalt knowledge will be an advantage</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sales Consultant – Accounting, Taxation & Business Operations</p><br><p><strong>Location:</strong> Dubai, UAE<br><strong>Employment Type:</strong> Full-time</p><br><p><strong>Job Summary</strong></p><p>We are looking for a motivated and results-driven Sales Consultant with a strong background in accounting and taxation services. The role combines client acquisition, relationship management, and advisory responsibilities along with supporting accounting, VAT, and corporate tax-related client delivery.</p><p>The ideal candidate will be responsible for generating new business, managing client relationships, and contributing to revenue growth while having a solid understanding of accounting and UAE tax regulations.</p><br><p><strong>Key Responsibilities1. Sales & Business Development</strong></p><ul><li><p>Identify and generate new business opportunities for accounting, VAT, and corporate tax services</p></li><li><p>Conduct meetings with prospective clients to understand their business needs</p></li><li><p>Present and pitch tailored financial and taxation solutions</p></li><li><p>Prepare proposals, quotations, and service agreements</p></li><li><p>Convert leads into clients and achieve assigned sales targets</p></li><li><p>Maintain strong relationships with clients to ensure retention and referrals</p></li><li><p>Collaborate with internal teams to align sales strategies and service offerings</p></li></ul><br><p><strong>2. Client Relationship Management</strong></p><ul><li><p>Act as the primary point of contact for assigned clients</p></li><li><p>Ensure smooth onboarding of new clients</p></li><li><p>Address client queries and provide timely support</p></li><li><p>Build long-term relationships to encourage repeat business</p></li><li><p>Maintain high levels of client satisfaction</p></li></ul><br><p><strong>3. Coordination with Operations Team</strong></p><ul><li><p>Coordinate with accounting and tax teams for service delivery</p></li><li><p>Ensure client requirements are clearly communicated to internal teams</p></li><li><p>Follow up on deliverables to ensure timely completion</p></li><li><p>Support in resolving client issues related to accounting, VAT, and Corporate Tax</p></li></ul><br><br><br><p><strong>Key Skills</strong></p><ul><li><p>Sales & Lead Generation</p></li><li><p>Client Acquisition & Relationship Management</p></li><li><p>Accounting & Tax Knowledge</p></li><li><p>Communication & Negotiation</p></li><li><p>Problem Solving & Analytical Thinking</p></li><li><p>Time Management & Multitasking</p></li></ul><br><p><strong>Performance Indicators</strong></p><ul><li><p>Achievement of monthly/quarterly sales targets</p></li><li><p>Number of new clients acquired</p></li><li><p>Client retention and satisfaction levels</p></li><li><p>Quality and timeliness of client communication</p></li><li><p>Contribution to overall revenue growth</p></li></ul><p><br><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Requirements</strong></p><ul><li><p>CA / Inter CA / ACCA (qualified or part-qualified preferred)</p></li><li><p>3–5 years of experience in accounting, taxation, audit, or finance (UAE experience preferred)</p></li><li><p>Strong knowledge of IFRS, UAE VAT, and UAE Corporate Tax</p></li><li><p>Proven experience or interest in sales and business development</p></li><li><p>Familiarity with accounting software such as QuickBooks, Zoho, Tally, or ERP systems</p></li><li><p>Excellent communication, negotiation, and presentation skills</p></li><li><p>Strong interpersonal and client-handling abilities</p></li><li><p>Target-driven mindset with the ability to work under pressure</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About KeynoBite</strong>
KeynoBite is a next-generation Restaurant Operating Ecosystem designed to help restaurants reduce dependency on expensive aggregator platforms and take control of their customers, operations, and profitability.
Our platform combines:
Direct Online Ordering
Dine-In POS
QR Menu Ordering
Loyalty & Rewards
CRM & Customer Engagement
Delivery Management
Inventory Management
Restaurant Mobile Apps
Payment Infrastructure
Business Analytics
We are expanding across the UAE and are looking for ambitious sales professionals to help restaurants discover a better way to operate and grow.
As a Sales Executive, you will be responsible for identifying, approaching, and onboarding restaurants onto the KeynoBite ecosystem.
You will build relationships with restaurant owners, managers, and decision-makers while presenting the benefits of KeynoBite's technology solutions.
This is an excellent opportunity for individuals who enjoy meeting people, building relationships, and earning performance-based income without traditional limits.
Key Responsibilities
Identify and approach restaurants, cafes, cloud kitchens, food trucks, and hospitality businesses.
Present KeynoBite's platform and value proposition.
Conduct product demonstrations.
Generate qualified leads and opportunities.
Build and maintain a pipeline of prospects.
Negotiate and close merchant agreements.
Support restaurant onboarding and activation.
Maintain CRM and sales activity records.
Work closely with the KeynoBite management team to achieve growth targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred
Previous experience in sales, business development, merchant acquisition, or hospitality.
Strong communication and presentation skills.
Ability to confidently engage with restaurant owners and decision-makers.
Self-motivated and target-driven mindset.
Comfortable working independently in the field.
Nice to Have
Experience selling:
POS Systems
Payment Solutions
Restaurant Technology
SaaS Products
Digital Marketing Services
Hospitality Solutions
We Would Love To Hear From You If...
✔ You enjoy talking to people.
✔ You like building relationships.
✔ You know restaurants, cafes, or food businesses.
✔ You are entrepreneurial and self-driven.
✔ You want your income to reflect your performance.
✔ You dislike income limits.
Compensation & Benefits
Attractive Commission Structure
Unlimited Earning Potential
No Territory Restrictions
Growth Opportunities
Performance-Based Incentives
Direct Access to Leadership Team
Access to Sales & Marketing Resources
Industries
Restaurant Technology
Food Technology (FoodTech)
SaaS
Hospitality Technology
Payments & FinTech
Business Software
Skills
Sales
Business Development
Lead Generation
Merchant Acquisition
Account Management
Relationship Building
Negotiation
Hospitality Sales
Restaurant Operations
SaaS Sales</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking a Principal Offshore Structural Engineer, reporting directly to <i>the Head of the Department</i> to join our team based in <i>UAE, Abu Dhabi</i>.</p><br><p><strong>About us:</strong></p><br><p>Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality.</p><br><p>Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last.</p><br><p><strong>About the mission we offer you:</strong></p><br> <p><strong>Qualification</strong></p><br> <ul> <li>Minimum BE/B.Tech in Civil Engineering or Structural Engineering.</li> <li>ME/M.Tech with specialization in Structural Engineering is highly preferred.</li> <li>Chartered Engineer or equivalent professional accreditation is an added advantage.</li> </ul> <p><strong>Experience</strong></p><br> <ul> <li>Minimum 18–20 years of relevant Offshore Structural Engineering experience in the Oil & Gas industry.</li> <li>Proven experience in leading multidisciplinary offshore engineering teams across Conceptual, FEED, EPC, EPIC, Brownfield, and Asset Improvement projects.</li> <li>Extensive experience working with major operators such as ADNOC, Saudi Aramco, QatarEnergy, TotalEnergies, and other international clients.</li> </ul> <p>Role Purpose</p><br> <p>The Principal Offshore Structural Engineer shall serve as the technical authority for offshore structural engineering within the organization, providing leadership, governance, and engineering expertise for complex offshore projects. The role requires responsibility for technical quality, engineering decision-making, design optimization, client engagement, and the development of engineering standards and best practices.</p><br> <p>Key Responsibilities Technical Leadership</p><br> <ul> <li>Act as the Lead Technical Authority for Offshore Structural Engineering activities.</li> <li>Provide technical direction, mentorship, and guidance to Lead Engineers, Senior Engineers, Structural Engineers, and Structural Designers.</li> <li>Review, approve, and validate critical engineering deliverables and design calculations.</li> <li>Drive engineering excellence, innovation, and continuous improvement initiatives within the discipline.</li> </ul> <p>Structural Design & Analysis</p><br> <p>Lead and oversee the analysis and design of:</p><br> <ul> <li>Jackets and Jacket Appurtenances</li> <li>Piled Foundations</li> <li>Topside Modules</li> <li>Integrated Decks</li> <li>Bridges</li> <li>Flare Towers and Flare Structures</li> <li>Helidecks</li> <li>Living Quarters</li> <li>Pipeline Risers</li> <li>Equipment Support Structures</li> <li>Brownfield Modifications</li> <li>Subsea Support Structures</li> <li>Offshore Renewable and Hybrid Energy Structures (where applicable)</li> </ul> <p>Ensure projects comply with:</p><br> <ul> <li>API RP 2A</li> <li>ISO 19902</li> <li>AISC</li> <li>DNV Standards</li> <li>ADNOC Standards</li> <li>Saudi Aramco Standards</li> <li>QatarEnergy Standards</li> <li>Client-specific engineering requirements</li> </ul> <p>Advanced Structural Analysis</p><br> <p>Provide technical oversight for:</p><br> <p>In-Service Analysis</p><br> <ul> <li>In-Place Analysis</li> <li>Spectral Fatigue Analysis</li> <li>Seismic Analysis</li> <li>Dynamic Analysis</li> <li>Pushover Analysis</li> <li>Boat Impact Analysis</li> <li>Structural Integrity Assessment</li> <li>Life Extension Studies</li> </ul> <p>Installation Analysis</p><br> <ul> <li>Lift Analysis</li> <li>Loadout Analysis</li> <li>Skidding Analysis</li> <li>Transportation Analysis</li> <li>Sea Fastening Analysis</li> <li>Float-over and Float-off Analysis</li> <li>Launch Analysis</li> <li>Temporary Condition Assessments</li> </ul> <p>Project Delivery & Coordination</p><br> <ul> <li>Manage technical interfaces with clients, project management teams, certification authorities, fabricators, installation contractors, and global execution centers.</li> <li>Participate in design reviews, HAZID, HAZOP, Constructability Reviews, and Model Reviews.</li> <li>Support project planning, resource forecasting, and engineering execution strategies.</li> <li>Resolve complex technical issues affecting project schedules and deliverables.</li> </ul> <p>Weight Control Engineering</p><br> <ul> <li>Establish project weight management philosophies and procedures.</li> <li>Review and approve weight estimates, weight control reports, and center-of-gravity calculations.</li> <li>Ensure compliance with project weight budgets throughout the project lifecycle.</li> </ul> <p>Quality & Governance</p><br> <ul> <li>Review and approve engineering deliverables prepared by project teams.</li> <li>Ensure compliance with international standards, company procedures, and client specifications.</li> <li>Lead technical audits, peer reviews, and lessons-learned sessions.</li> </ul> <p>Business Development Support</p><br> <ul> <li>Support proposal preparation, manhour estimates, and technical bid evaluations.</li> <li>Participate in client presentations and technical clarification meetings.</li> <li>Contribute to strategic growth and capability development within the Offshore Structural Discipline.</li> </ul> <p>Software Skills Mandatory</p><br> <ul> <li>SACS</li> <li>USFOS</li> <li>STAAD Pro (or equivalent)</li> <li>SP3D / S3D awareness</li> <li>Microsoft Office Suite</li> </ul> <p>Preferred</p><br> <ul> <li>SESAM</li> <li>ANSYS</li> <li>GTSTRUDL</li> <li>AutoPIPE</li> <li>Mathcad</li> <li>E3D / PDMS familiarity</li> </ul><br><p><i>Starting Date: ASAP</i></p><br><p><strong>About you:</strong></p><br><p>We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements:</p><br><p>Qualifications: Bachelors or Diploma</p><br><p>Languages: <i>English + proficiency level (Basic, Professional, Fluent)</i></p><br><p>Main skills: <i>(up to 4)</i></p><br><p><strong>Your career with us </strong></p><br><p>Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T. EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development.</p><br><p> <strong>What’s Next?</strong></p><br><p>Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. </p><br><p>We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn, Instagram, Facebook, X and YouTube for company updates.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Position Overview:<p><span>The Associate Director of Cost Management for Fit Out manages a team of cost professionals, delivering comprehensive cost management services for a range of fit out projects (across the UAE). </span></p><br><p><span>This role involves overseeing both pre-contract and post-contract project delivery, maintaining client relationships, and contributing to business development efforts. The Associate Director provides expert cost advice throughout the project lifecycle and supports the growth of the cost management service line within the fit-out sector. </span></p><br><p><b>What this job involves:</b></p><br><ul><li><span>Ability to manage multiple projects and cost management team. </span></li><li><span>Develop and implement the business strategy for the fit out cost management service line, aligning with overall company objectives and market trends. </span></li><li><span>Lead business development initiatives, including identifying new opportunities, overseeing proposal development, and participating in high-level client presentations and negotiations. Look to secure standalone cost management opportunities</span></li><li><span>Manage a team of cost managers, providing guidance, support, and mentorship to ensure high-quality service delivery.</span></li><li><span>Build and maintain strong client relationships, serving as a key point of contact for assigned accounts.</span></li><li><span>Deliver comprehensive cost management services for fit out projects, including cost planning, estimating, value engineering, procurement advice, and contract administration.</span></li><li><span>Provide expert cost advice throughout the project lifecycle, from initial feasibility studies to project completion.</span></li><li><span>Identify and mitigate cost-related risks to ensure projects remain within budget and on schedule.</span></li><li><span>Collaborate effectively with internal teams and external stakeholders to ensure smooth project delivery and client satisfaction.</span></li><li><span>Stay current with industry trends and best practices in cost management for fit out projects.</span></li><li><span>Ensure adherence to company policies, procedures, and industry regulations.</span></li><li><span>Contribute to the growth and development of the cost management service line within the fit out sector.</span></li><li><span>Represent the company at industry events, conferences, and forums, enhancing the firm's reputation as a leader in fit out cost management.</span></li></ul><p><b>Desired skills and experience:</b></p><br><ul><li><span>Bachelor's degree in Quantity Surveying, Construction Management, or a related field.</span></li><li><span>Professional membership in a relevant organization (e.g., RICS, AACE, or equivalent).</span></li><li><span>10+ years of experience in cost management, with a focus on fit out projects.</span></li><li><span>Proven track record of successfully delivering medium to large-scale fit out projects.</span></li><li><span>Experience in team management and mentoring junior staff.</span></li><li><span>Strong communication and interpersonal skills, with the ability to build client relationships.</span></li><li><span>Proficiency in cost management software and MS Office suite.</span></li><li><span>Analytical and problem-solving skills with attention to detail.</span></li><li><span>Knowledge of relevant industry standards, contracts, and regulations.</span></li></ul><p><b><span>Key Competencies:</span></b></p><br><ul><li><span>Team leadership and development</span></li><li><span>Business Development </span></li><li><span>Client relationship management</span></li><li><span>Technical expertise in fit out cost management</span></li><li><span>Financial acumen</span></li><li><span>Negotiation skills</span></li><li><span>Adaptability and flexibility</span></li><li><span>Time management and organization</span></li><li><span>Collaborative approach</span></li></ul><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">About us:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">ARRISE is a top-tier provider of player-beloved content in the iGaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Role Overview:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Purpose</strong>: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;"></span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Key Responsibilities:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Supervisory Oversight:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Manage QC and Training departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assign tasks based on complexity and required skill levels.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Guide and direct QC and Training review processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Quality and Regulatory Compliance:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure activities meet regulatory requirements and industry standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Evaluate program quality, effectiveness, and training needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Identify areas for improvement and forecast future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Department Coordination:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Oversee objectives and activities of QC Manager and Training Manager.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure team activities align with approved KPIs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Understand and adhere to operational processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Minimize defects/incidents through targeted training and QC monitoring.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Process Improvement and Analysis:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Develop quality processes and training initiatives.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Analyze data to monitor trends, evaluate service quality gaps, and improve training processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Lead initiatives to develop and improve quality processes with the respective departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Staff Management:</span></strong></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Provide feedback, conduct general and individual meetings, manage departmental expenses within budget.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Reporting and Communication:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Review and approve reports for management submission.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Make informational presentations to department and executive management regarding quality and training improvements.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Program Review and Evaluation:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Handle complex or sensitive cases.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assist in developing annual Quality Control and Training Review Plans.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Organizational Contribution:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exemplify desired culture and philosophies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Work effectively with management and HR team.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Liaise with appropriate departments when potential needs for improvement are identified, for mitigation.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Staff Development:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Operational Flexibility:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Required Qualifications and Skills:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Excellent communication skills, both verbal and written, in English.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Extensive experience in quality monitoring and training, with significant time spent in leadership roles.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven track record in managing QC and training departments, preferably in the iGaming industry or similar sectors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong knowledge of quality monitoring and management standards and training methodologies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proficient in data analysis tools and reporting software.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Familiarity with industry-specific regulations and compliance standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional leadership and people management skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ability to inspire and motivate teams towards achieving quality and training excellence.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven ability to manage cross-functional teams and multi-disciplinary projects.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Strategic Thinking and Problem-Solving:</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong strategic planning and organizational skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional problem-solving abilities and adeptness in managing complex quality and training issues.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Capacity for innovative thinking and continuous improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Resilience in facing challenges and unforeseen events in QC and training.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Join Us:</strong> As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">#LI-ME1 #LI-ONSITE</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">About us:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">ARRISE is a top-tier provider of player-beloved content in the iGaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Role Overview:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Purpose</strong>: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;"></span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Key Responsibilities:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Supervisory Oversight:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Manage QC and Training departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assign tasks based on complexity and required skill levels.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Guide and direct QC and Training review processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Quality and Regulatory Compliance:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure activities meet regulatory requirements and industry standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Evaluate program quality, effectiveness, and training needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Identify areas for improvement and forecast future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Department Coordination:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Oversee objectives and activities of QC Manager and Training Manager.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure team activities align with approved KPIs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Understand and adhere to operational processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Minimize defects/incidents through targeted training and QC monitoring.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Process Improvement and Analysis:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Develop quality processes and training initiatives.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Analyze data to monitor trends, evaluate service quality gaps, and improve training processes.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Lead initiatives to develop and improve quality processes with the respective departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Staff Management:</span></strong></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Provide feedback, conduct general and individual meetings, manage departmental expenses within budget.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Reporting and Communication:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Review and approve reports for management submission.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Make informational presentations to department and executive management regarding quality and training improvements.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Program Review and Evaluation:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Handle complex or sensitive cases.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Assist in developing annual Quality Control and Training Review Plans.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Organizational Contribution:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exemplify desired culture and philosophies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Work effectively with management and HR team.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Liaise with appropriate departments when potential needs for improvement are identified, for mitigation.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Staff Development:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Operational Flexibility:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-family: sans-serif , arial , helvetica;">Required Qualifications and Skills:</span></strong></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Excellent communication skills, both verbal and written, in English.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Extensive experience in quality monitoring and training, with significant time spent in leadership roles.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven track record in managing QC and training departments, preferably in the iGaming industry or similar sectors.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong knowledge of quality monitoring and management standards and training methodologies.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proficient in data analysis tools and reporting software.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Familiarity with industry-specific regulations and compliance standards.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional leadership and people management skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ability to inspire and motivate teams towards achieving quality and training excellence.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Proven ability to manage cross-functional teams and multi-disciplinary projects.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Strategic Thinking and Problem-Solving:</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Strong strategic planning and organizational skills.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional problem-solving abilities and adeptness in managing complex quality and training issues.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Capacity for innovative thinking and continuous improvement.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Resilience in facing challenges and unforeseen events in QC and training.</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Join Us:</strong> As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!</span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></div><div style="color: rgb(0,0,0);font-family: 'Times New Roman';font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">#LI-ME1 #LI-ONSITE</span></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Your Role</b></p><br><p>As a Gensler Technical Designer, your job is to combine creativity and technical knowledge with a focus on project delivery and an understanding of how to produce functionally beautiful designs for our clients. You will help drive delivery of a project, collaborate with office and regional technical leaders and develop delivery and process improvement strategy. You have exceptional design skills, a background in architecture or design, and a portfolio of innovative project work.</p><br><p><b>What You Will Do</b></p><br><ul><li>Work with the Design Director(s) and project team(s) on conceptual designs, presentations, schematic design, design development, construction documents and production.</li><li>Perform technical design assignments that include programming client needs, conceptual design, schematic design, design development, space planning and construction documentation.</li><li>Conduct and document site visits, process submittals, substitution requests, and RFI’s during construction.</li><li>Manage client, team and project communication and coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape and civil consultants.</li><li>Produce graphic presentations, 3D renderings, plans, elevations, details and sections through to detailed construction drawings.</li><li>Resolve complex design issues with innovative and practical solutions.</li><li>Support project sustainability targets throughout project phases and actively engage in delivering them. Coordinate sustainability targets with project consultants and engineers.</li><li>Implement sustainable design strategies in every project stage and investigate solutions to sustainable design challenges.</li><li>Work collaboratively with the team to optimize sustainability performance through design iterations and research.</li><li>Lead climate focused analysis and studies for each project.</li><li>Contribute to office activities, initiatives, and learning programs</li></ul><p><b>Your Qualifications</b></p><br><ul><li>Advanced degree in Architecture or Design preferred.</li><li>8+ years of relevant architecture and design experience, with a strong background in the design and delivery of multiple building typologies of varying scale.</li><li>Proficient in design modeling/visualization tools including but not limited to Revit, Rhino, Enscape; having experience with Excel and computational tools like grasshopper/dynamo is also a plus.</li><li>Proficient in production software including but not limited to the Adobe Creative Suite, experience working with video/animation software such as After Effect and Premier is a plus.</li><li>Excellent analytical and problem-solving skills.</li><li>Outstanding graphic presentation skills.</li><li>Ability to lead a team and develop collaborative relationships across the firm, with clients, and with other key partners.</li><li>Creative, original thinking and technically biased, demonstrated through a strong creative and technical portfolio.</li><li>Knowledge in sustainable design principles required.</li><li>LEED, WELL, Fitwel, LFA or other rating systems accreditation preferable.</li><li>Previous experience in sustainable design projects preferable. Especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwel and /or Net Zero Building certification.</li><li>Demonstrate a collaborative and integrated approach towards achieving high sustainability project goals.</li><li>Ability to work well under pressure and meet deadlines efficiently.</li></ul><p>Your Design Technology Qualifications</p><br><p><i>Essential:</i></p><br><ul><li>Deep understanding and expertise in Autodesk Revit for design authoring, documentation, data extracts and project delivery.</li><li>Deep understanding and expertise in the strategic planning, setup of BIM projects, and troubleshooting, specifically in the context of Revit and allied workflows.</li><li>Deep understanding and expertise with collaboration in the BIM context, including cloud-based markups, consultant coordination and clash detection.</li><li>Understanding of the capabilities and application of Information Management tools such as Aconex, Asite, Newforma, etc.</li></ul><p><i>Desirable:</i></p><br><ul><li>Good working knowledge and experience in Rhinoceros for design authoring.</li><li>Good knowledge and experience with interoperability workflows between Rhino & Revit throughout all the stages of a project.</li><li>Good knowledge and experience with real-time rendering processes, and material creation & management within the context of integrated BIM and parametric workflows.</li><li>Good knowledge and experience with Computational Design applications such as Grasshopper and/or Dynamo.</li><li>Good knowledge and experience with simulation principles and processes, including interpretation, and application of results. Familiarity with Performance Design applications such as Autodesk Insight, Sefaira, and Ladybug tools.</li><li>Good knowledge and experience in the use of VR walkthroughs and panoramas for client presentations, consultant coordination and internal design reviews.</li></ul><p><i>Applications we work with:</i></p><br><ul><li>Design Authoring - Revit, Rhino, Autocad, Navisworks</li><li>Collaboration - BIM360</li><li>Computational Design - Grasshopper, Dynamo</li><li>Building Performance Simulation - Insight, Sefaira, Diva, Ladybug tools</li><li>Visualisation – Vray, Enscape, Twinmotion, 3DSMax</li><li>Graphics & Productivity - Adobe Creative Suite, Microsoft Office Suite</li><li>Experiential – Unreal Engine, Unity</li><li>Development – C#, Python</li></ul><p>To be considered, please submit portfolio and/or work samples in PDF format.</p><br><p><b>Life at Gensler</b></p><br><p>As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.</p><br><p>We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability and wellness programs. We also offer profit sharing and twice annual bonus opportunities.</p><br><p>As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>The <strong>Engineering Projects</strong> section specializes in evaluating, specifying, and negotiating new and used aircraft acquisitions. We oversee the entire process, from initial evaluation and assembly inspection to final delivery and acceptance.</p><br><br><p>We develop detailed specifications for aircraft and new system installations, including Passenger Entertainment and Connectivity Services (IFE) and Cabin Interiors. Our team ensures that all regulatory requirements, safety standards, functionality, and maintainability are met for each aircraft's entry into service. </p><br><br><p>As an<strong> Engineering Project Officer</strong> specialised in <strong>CAD </strong><strong>software</strong>, you will provide detailed technical support to the Engineering Projects team to maintain standards in development of schedules and support specifications of configuration and equipment for new aircraft projects in Cabin Interior, Inflight Entertainment (IFE) and/or Avionics.</p><br><br><p>This role requires experience using CAD software, preferably <strong>AutoCAD</strong>, to develop <strong>aircraft interior drawings, layouts, and 3D models. </strong>Previous aviation industry experience is preferred. Knowledge of 3D modelling tools such as Rhino or Blender would be an advantage.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Analyse and compile product data including product offerings, technical specifications, and performance data during aircraft specification evaluation review of product presentations to finalise selections.</li><li>Review and extract project information and supporting data from existing airplane baseline programs and industry trends to adapt to new airplane programs.</li><li>Support IT enhancement of existing and new business concepts/ processes such as workflows to support fleet expansions, department data protection and integrity, regular maintenance information, updates of specification and Engineering Procedure Manual (EPM). Adapt and explore methodologies to use manufacturer's digital data and software.</li><li>Where applicable, develop 3D models and presentations for EK fleet that includes design improvements, aircraft cabin designs, floor plans of interior arrangement and Layout of Passenger Arrangement (LOPA) using software programs such as AutoCAD. Create and build digital representation and templates repository of cabin interior elements. Conduct engineering studies through data collection, field studies and generating visual aids including technical drawings.</li><li>Contribute to the investigation of issues and defects of cabin items to generate engineering solutions and effectively communicate technical information within various internal departments using different aircraft technical documentations.</li><li>To assist Project Engineers in preparation of confidential specifications and tender documents matrix for new aircraft programs. Maintain specification documentation, cost summaries, aircraft specification matrix up to date and monitor project schedules and new airplane deliveries. To coordinate for airplane deliveries with supporting departments.</li><li>Assess the study of new products and technology used in Pax IFE and Pax Inflight Entertainment Connectivity (IFEC) and assist in IFEC specification preparation for Emirates fleet.</li><li>Review the evaluation of new technology Products and Regulatory Compliance mandates for Avionics and Operations in Communication, Navigation and Surveillance domains.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Minimum 2 years' experience in an engineering environment.</li><li>Bachelor's degree in Engineering (preferably Aeronautical Engineering), an aviation-related discipline, or an equivalent technical qualification.</li><li>Proficiency in engineering design software, such as <strong>AutoCAD</strong>, <strong>V</strong><strong>irtual Reality (VR)</strong>, and <strong>3D modelling </strong>tools like Rhino or Blender.</li><li>Experience producing aircraft cabin interior drawings, layouts, technical drawings, and design documentation.</li><li>Good understanding of aircraft systems, components, and powerplants, with the ability to interpret and work from aircraft engineering drawings.</li></ul><br><br>Salary & benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>
<p><strong>Applicants should possess the following qualifications:</strong></p><p><strong> </strong></p><ul><li><p>Minimum <strong>5 years of professional experience</strong> in a reputable company.</p></li><li><p>Solid experience in <strong>office administration and executive support</strong>.</p></li><li><p>Excellent computer literacy and troubleshooting skills.</p></li><li><p><strong>Strong online research skills</strong> with the ability to locate accurate and reliable information efficiently.</p></li><li><p><strong>Experience managing social media platforms</strong>, including Facebook, Instagram, LinkedIn, YouTube, TikTok, and similar platforms.</p></li><li><p><strong>Experience in digital marketing, office administration, customer service</strong>, or business support.</p></li><li><p>UAE or GCC work experience is an advantage.</p></li><li><p><strong>Practical experience using Artificial Intelligence tool</strong>s such as: ChatGPT / Microsoft Copilot / Google Gemini / AI applications.</p></li><li><p>Strong working knowledge of: Microsoft Word (Excel / Outlook / PowerPoint / PDF editing software.</p></li><li><p><strong>Basic graphic design skills</strong> using Canva or similar software.</p></li><li><p><strong>Basic video editing skills</strong> using applications such as: CapCut / Adobe Premiere Pro / DaVinci Resolve / Filmora /Canva or equivalent software.</p></li><li><p><strong>Ability to create promotional videos, social media reels, presentations, and marketing content.</strong></p></li><li><p>Excellent written and spoken English.</p></li><li><p>Highly organized with strong attention to detail.</p></li><li><p>Physically fit and willing to perform both office and occasional field assignments.</p></li><li><p><strong>Bachelor's Degree in Business Administration, Marketing, Logistics, Communications, or a related field.</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Preferred Qualifications</strong></p><ul><li><p>UAE or GCC work experience.</p></li><li><p>Valid UAE driving licence (or an international driving licence that can be converted to a UAE licence).</p></li><li><p>Previous sales or customer service experience.</p></li></ul><p><strong>General Requirements</strong></p><ul><li><p>Age: <strong>30–35 years</strong> (preferred).</p></li><li><p>Professional appearance and well-groomed.</p></li><li><p>Self-motivated with a positive attitude.</p></li><li><p>Well-organized and detail-oriented.</p></li><li><p>Honest, discreet, and trustworthy.</p></li><li><p>Polite yet confident and capable of making sound decisions.</p></li><li><p>Strong interpersonal and communication skills.</p></li><li><p>Team player with the ability to work independently when required.</p></li><li><p>Excellent computer skills.</p></li><li><p>Good physical fitness for occasional field work.</p></li></ul><p><strong>Key Responsibilities</strong></p><p>The successful candidate will assist management in a wide range of business activities, including:</p><p><strong>Operations & Administration</strong></p><ul><li><p>Support management with daily operational and administrative tasks.</p></li><li><p>Prepare quotations, reports, correspondence, presentations, and business documents.</p></li><li><p>Maintain organized digital and physical filing systems.</p></li><li><p>Coordinate meetings, appointments, and follow-up actions.</p></li><li><p>Monitor assigned tasks and ensure deadlines are achieved.</p></li><li><p>Assist in improving office procedures and operational efficiency.</p></li></ul><p><strong>Research & AI Support</strong></p><ul><li><p>Conduct online research and prepare concise reports.</p></li><li><p>Utilize AI tools to improve productivity, generate ideas, prepare documents, summarize information, and assist with business communications.</p></li><li><p>Identify new technologies and digital tools that can improve company operations.</p></li></ul><p><strong>Digital Marketing & Social Media</strong></p><ul><li><p>Manage and update the company's social media platforms.</p></li><li><p>Schedule and publish social media content.</p></li><li><p>Assist in planning and executing digital marketing campaigns.</p></li><li><p>Monitor social media engagement and prepare performance reports.</p></li></ul><p><strong> </strong></p><p><strong>Multimedia & Content Creation</strong></p><ul><li><p>Create basic promotional graphics using Canva or similar software.</p></li><li><p>Edit photographs and short promotional videos.</p></li><li><p>Produce social media reels and business presentations.</p></li><li><p>Assist with multimedia materials for company events, marketing campaigns, and management presentations.</p></li></ul><p><strong>Personal Qualities</strong></p><p>We are looking for someone who is:</p><ul><li><p>Positive, energetic, and enthusiastic.</p></li><li><p>Passionate about technology and innovation.</p></li><li><p>Quick to learn new software and digital tools.</p></li><li><p>Self-motivated and proactive.</p></li><li><p>A practical problem solver with sound judgment.</p></li><li><p>Honest, reliable, and responsible.</p></li><li><p>Flexible and adaptable to changing priorities.</p></li><li><p>Able to work under pressure and manage multiple assignments simultaneously.</p></li><li><p>Committed to continuous personal and professional development.</p></li></ul><p><strong>Compensation & Benefits</strong></p><ul><li><p>Competitive salary based on qualifications and experience.</p></li><li><p>Annual paid leave in accordance with UAE Labour Law.</p></li><li><p>End-of-service gratuity as per UAE Labour Law.</p></li><li><p>Medical insurance or Dubai Government health coverage.</p></li><li><p>Performance bonus for successful execution of fireworks shows.</p></li><li><p>Additional bonuses for major projects and exceptional performance.</p></li></ul>
???? Hiring: AI Engineer<br>???? Location: Abu Dhabi, UAE<br>We are looking for an experienced AI Engineer to design, develop, and deploy scalable AI solutions for enterprise applications. This role combines AI/ML engineering, data engineering, and modern software development to build intelligent, production-ready systems powered by large language models and advanced AI technologies.<br>???? Key Responsibilities<br> • Strong data-engineering foundation — data pipelines, ETL / ELT & data modelling • Big-data & streaming (Spark, Kafka, Airflow); data lakehouse/warehouse (Databricks, Snowflake) • Python (Fast API), Node.js • Agentic AI systems (LLMs, Agents, Tool Calling, Multi-Agent Orchestration) • RAG, Knowledge Graphs & Vector Databases (Qdrant, Milvus, FAISS) • AI workflow orchestration & event-driven architectures • AI/ML model deployment & inference optimization • REST APIs, microservices & distributed systems • Integration of AI services with enterprise applications and data platforms<br>????Languages: · English . Excellent communication, verbal and written skills.<br>Are you looking for a great opportunity to be part of an amazing challenge with great development possibilities? This job is for you !!!<br>About KLANIK:Klanik is an IT consulting company providing solutions to some of the world’s largest industrial and services groups for 14 years. We support our clients with the creation and development of their new products and services around 4 main business lines:<br>➜ Information Technology and Systems (IT & IS)➜ Dev Ops and Cloud➜ Big Data and AI➜ Cybersecurity<br>Klanik is a community of +500 passionate experts empowering clients in 6 countries throughout Europe, Middle East and the Americas. Our Team is dedicated to offer our global clients project support while guaranteeing a consistent level of service alongside a commitment to excellence and strong core values. We’re always looking for smart, talented, driven, down-to-earth, fun-to-work-with people who want to make a positive and meaningful impact!<br>Being a “KLANIK”That means being an out of the box thinker, a precursor who is keen to create, innovate and collaborate in an environment where you can enjoy being yourself and valued for your ideas. It’s being part of a community of experts that have a passion for and stay abreast of the latest technologies. You feel like a technology pioneer, full of creative ideas, supported by a strong know how and expertise in the latest technologies? We believe you could be a good fit to our culture!<br>Our culture is our pride<br>At Klanik, we believe that we are stronger together than we are alone. Trust, ethics, respect and transparency are deeply fixed in our culture, alongside with the pride in a job well done. Our community motto is that people give the best of them when they feel listened, respected and empowered to develop themselves. Therefore the better we treat our people, the bigger the success they will achieve. We apply those values on day to day basis among our teams, with our clients and even with our competitors. Being part of the Klanik community means relying on each other, learning from each other’s and growing all together. Our community fosters creativity, innovation and development within our teams to tackle more and more complex challenges and deliver the best solutions to our clients.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Design Team:<br><br>The Design team is a diverse group of product designers that help to build Agoda’s products from our home office in Bangkok. Being a product-driven company, we partner with product managers and engineers to understand user problems and design workflows, interactions, and visual interfaces.<br><br>There is always an opportunity for growth here. Focus on your craft to improve or expand your skill set, or step into a managerial role and flex your talents as a designer and driver of team projects. This is a great time to join a team that’s small enough to be scrappy and hands on, yet big enough to influence change and product strategy.<br><br>At Agoda, we offer a range of travel products – including accommodations, flights, and activities – and are building the next generation of travel experiences to help customers plan and book their entire trip. We’re looking for a PDL2/Senior Product Designer to help transform the way users search for, and book activities.<br><br>As a PDL2/Senior Product Designer, you’ll own end-to-end user journeys, leading the design of intuitive, engaging experiences that make it seamless for users to discover, search for, and book activities on Agoda. In this role, you’ll drive design strategy, collaborate closely with cross-functional teams, and ensure our product sets the benchmark for usability and innovation in the online travel industry.<br><br>In your day-to-day work, you’ll turn strategy into actionable design solutions by setting design direction, solving complex challenges, and delivering experiences that are intuitive, scalable, and grounded in user insights. You’ll champion user needs throughout the product lifecycle, using research and data to continuously refine our activities offerings.<br><br>Experience Requirements & Role Expectations:<br><br>6+ years of full-time experience as a product designer for digital or web-based products; in-house experience highly preferred. Independently create visually stunning, intuitive, and scalable user interfaces, and interactions. You sweat the details and care deeply about craft. Proficient in both quantitative and qualitative research, with hands-on experience running user interviews, synthesizing findings, and generating actionable insights to inform design decisions. Take full ownership of the design process for a dedicated scrum, from discovery to delivery. You’ll set the design vision, define the user experience, and ensure high-quality execution. Partner with product managers to shape product vision and roadmap. You’ll use quantitative data, qualitative research insights, and business context to inform your design decisions, always balancing user needs with business goals. Manage multiple stakeholders within an agile development process Strong communicator who can articulate design rationale, influence stakeholders, and build trust across disciplines. A strong portfolio of work that demonstrates your design thinking, process, and solutions showcasing beautiful, user-centered web and mobile product design.<br><br>Day to day, it looks like:<br><br>Develop design solutions that address both business objectives and customer needs Manage and communicate with stakeholders to ensure alignment and on-time delivery of features Test prototypes and hypotheses with users to gather actionable feedback Present your work to peers and leadership, both asynchronously and in person Participate in weekly design critiques, workshops, all-hands, and team meetings Document your design process and clearly articulate your decisions Champion cohesion and consistency in UX design across our expanding suite of products and features Bring a strategic vision to implementing experiences that balance customer needs with business, content, and technology<br><br>PDL2/Senior Product Designer at Agoda means you have a track record of:<br><br>Managing ambiguity—working alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach Crafting sophisticated flows and customer journeys Thinking and crafting at a system level, not just interface elements or pages Regularly making use of your soft skills: listening, negotiating, decision-making Effectively articulating your ideas and design solutions Demonstrating initiative and proactiveness Expressing feedback with kindness and candor Balancing multiple priorities and successfully delivering in a fast-paced, dynamic environment<br><br>#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Design Team:<br><br>The Design team is a diverse group of product designers that help to build Agoda’s products from our home office in Bangkok. Being a product-driven company, we partner with product managers and engineers to understand user problems and design workflows, interactions, and visual interfaces.<br><br>There is always an opportunity for growth here. Focus on your craft to improve or expand your skill set, or step into a managerial role and flex your talents as a designer and driver of team projects. This is a great time to join a team that’s small enough to be scrappy and hands on, yet big enough to influence change and product strategy.<br><br>At Agoda, we offer a range of travel products – including accommodations, flights, and activities – and are building the next generation of travel experiences to help customers plan and book their entire trip. We’re looking for a PDL2/Senior Product Designer to help transform the way users search for, and book activities.<br><br>As a PDL2/Senior Product Designer, you’ll own end-to-end user journeys, leading the design of intuitive, engaging experiences that make it seamless for users to discover, search for, and book activities on Agoda. In this role, you’ll drive design strategy, collaborate closely with cross-functional teams, and ensure our product sets the benchmark for usability and innovation in the online travel industry.<br><br>In your day-to-day work, you’ll turn strategy into actionable design solutions by setting design direction, solving complex challenges, and delivering experiences that are intuitive, scalable, and grounded in user insights. You’ll champion user needs throughout the product lifecycle, using research and data to continuously refine our activities offerings.<br><br>Experience Requirements & Role Expectations:<br><br>6+ years of full-time experience as a product designer for digital or web-based products; in-house experience highly preferred. Independently create visually stunning, intuitive, and scalable user interfaces, and interactions. You sweat the details and care deeply about craft. Proficient in both quantitative and qualitative research, with hands-on experience running user interviews, synthesizing findings, and generating actionable insights to inform design decisions. Take full ownership of the design process for a dedicated scrum, from discovery to delivery. You’ll set the design vision, define the user experience, and ensure high-quality execution. Partner with product managers to shape product vision and roadmap. You’ll use quantitative data, qualitative research insights, and business context to inform your design decisions, always balancing user needs with business goals. Manage multiple stakeholders within an agile development process Strong communicator who can articulate design rationale, influence stakeholders, and build trust across disciplines. A strong portfolio of work that demonstrates your design thinking, process, and solutions showcasing beautiful, user-centered web and mobile product design.<br><br>Day to day, it looks like:<br><br>Develop design solutions that address both business objectives and customer needs Manage and communicate with stakeholders to ensure alignment and on-time delivery of features Test prototypes and hypotheses with users to gather actionable feedback Present your work to peers and leadership, both asynchronously and in person Participate in weekly design critiques, workshops, all-hands, and team meetings Document your design process and clearly articulate your decisions Champion cohesion and consistency in UX design across our expanding suite of products and features Bring a strategic vision to implementing experiences that balance customer needs with business, content, and technology<br><br>PDL2/Senior Product Designer at Agoda means you have a track record of:<br><br>Managing ambiguity—working alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach Crafting sophisticated flows and customer journeys Thinking and crafting at a system level, not just interface elements or pages Regularly making use of your soft skills: listening, negotiating, decision-making Effectively articulating your ideas and design solutions Demonstrating initiative and proactiveness Expressing feedback with kindness and candor Balancing multiple priorities and successfully delivering in a fast-paced, dynamic environment<br><br>#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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Job Purpose<p>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology, being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology as a <strong>Senior Technical Engineer - </strong><span><strong>Adoption and Digital Enablement</strong></span>.</p><br><br><p><span>The <strong>Senior Technical Engineer - </strong><span><strong>Adoption and Digital Enablement</strong></span>will d</span>esign, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. The role will serve as a technical expert and consultant within the technology area, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, the role will drive innovation, foster high-performing technical teams, and support the adoption of new technologies. This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards and methodologies.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Provide expert technical consultancy and guidance to EGIT dealing within the technology area and act as lead technical member in the project team delivering the work packages assigned. Foster the development of high-performing technical teams to meet strategic architectural objectives</li><li>Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.</li><li>Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.</li><li>Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.</li><li>Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.</li><li>Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.</li><li>Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.</li><li>Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems..</li><li>Manage 'End-of-life' replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.</li><li>Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Degree or Honours (12+3) or equivalent.</li><li>5+ years of experience in Information Technology.</li></ul><p><strong>Skills/Knowledge:</strong></p><br><br><ul><li>Strong IT background with proven experience in end-user technology adoption, digital workplace solutions, and change enablement initiatives.</li><li>Ability to create engaging user-focused content, including training materials, guides, communications, presentations, and knowledge articles.</li><li>Excellent stakeholder engagement and facilitation skills, with the ability to lead workshops, demonstrations, user forums, and technology awareness sessions.</li><li>Solid understanding of Microsoft 365 ecosystem, including SharePoint, Teams, Power Platform, Copilot, and related productivity and collaboration tools.</li><li>Experience driving adoption of emerging technologies, including AI-powered solutions, automation platforms, and workplace technology innovations.</li><li>Knowledge of Audio-Visual (AV) technologies, meeting room solutions, and modern collaboration environments.</li><li>Strong communication, influencing, and relationship management skills, with the ability to engage users across all organizational levels.</li><li>Analytical mindset with experience measuring adoption metrics, user feedback, and business outcomes to continuously improve technology utilization.</li></ul><p><strong>Leadership Role: No</strong></p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span>www.emirates.com/careers.</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose</p><p>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Join our Observability team as a Senior Technical DevOps Engineer - Observability, where you will lead the implementation and administration of state-of-the-art monitoring tools for infrastructure, applications, and platforms.</p><p><br></p><p>The Senior Technical DevOps Engineer - Observability will act as a key technologist in the DevOps and Automation team, drive DevOps and Automation practices at product and program level. Engineers enterprise level technology solutions for CI/CD and Cloud automation through infrastructure as code, containerisation and configure management. Ensure robust Cloud engineering and DevOps practices for solution planning, technology development, deployment, release, hyper-care and operations of technology solution. Apply Site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning and act as a bridge between development and operations by applying a engineering mind-set to system administration.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>Lead the discovery phase of Cloud adoption/ migration by partnering with the Architects and Security to strategize well defined DevOps and Cloud engineering architectures.</p><p>Lead the automation of change management, building resiliency, monitoring, capacity planning and emergency response for set of products that you are responsible for.</p><p>Act as a lead for service reliability, scalability and performance for a set of products as part of system enablement team for Agile release trains. Primary lead who identifies and improves the lifecycle of products/services by addressing flow of value through the continuous deployment pipelines.</p><p>Review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.</p><p>Collaborate with Release Engineering, Product Development and Security teams to develop change management strategies e.g. canary-style deployments, pushing out new releases without interrupting services, and rolling back features that demonstrate problems.</p><p>Enable automation of everything possible and ensure continuous deployment pipeline is always in good health and is responsible for the technical design and high-quality coding for technology products with built in quality and production deployment ready.</p><p>Build, maintain and operate technical environments for software development, continuous integration and continuous deployment based on cloud application design principles such as 12 factor apps.</p><p>Embrace DevSecOps principles to advise and architect security solutions with engineering and product teams, ensuring all technologies and projects are robust and adhere to security standards.</p><p>Be an advisor to enable the teams to drive corrective, adaptive, preventative and perfective maintenance of solutions automating environment management, service management, infrastructure management and cyber security aspects of the systems.</p><p>Apply Site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning and act as a bridge between development and operations by applying an engineering mind-set to system administration.</p><p>Qualification</p><p>To be considered for this role, you must meet the below requirements:</p><p><br></p><p>Degree or Honours (12+3 or equivalent) in Information Technology or relevant.</p><p>5+ years of experience in DevOps, Site Reliability Engineering (SRE), or similar roles.</p><p>Knowledge/Skills:</p><p><br></p><p>Hands-on experience implementing and managing enterprise-class observability and self-healing solutions such as Splunk, Dynatrace, AppDynamics, Datadog, Grafana, and Automic Orchestrator.</p><p>Strong hands-on experience in designing and implementing observability solutions across cloud-native, hybrid, on-premises, and mainframe environments (AWS, Azure, VMware, and data centres).</p><p>Proven expertise in fully automated deployment pipelines, infrastructure automation, and Infrastructure as Code (IaC) using tools such as Terraform and Ansible.</p><p>Strong experience in Observability as Code, including instrumentation and monitoring configuration for applications, databases, and infrastructure platforms.</p><p>Strong scripting and automation skills using Python, Bash, PowerShell, Shell scripting, REX, and JCL, with experience integrating and consuming REST APIs.</p><p>Experience with containerization and orchestration platforms such as OpenShift and Kubernetes.</p><p>Familiarity with CI/CD pipelines and tools such as Jenkins and GitLab.</p><p>Strong understanding of Application Performance Monitoring (APM), log analytics, monitoring concepts, dashboard creation, alert configuration, and metric collection.</p><p>Strong analytical and troubleshooting skills with the ability to write and manage complex queries using PL/SQL, Splunk Processing Language (SPL), or equivalent query languages.</p><p>Other preferred skills:</p><p>SNMP and Network Monitoring using Zabbix.</p><p>Strong administration experience of Linux & Windows Operating System.</p><p>Knowledge of IBM Mainframe ZOS system, System Management Facility, RACF, Observability and Monitoring.</p><p>Configure / create dashboards and alerts on Observability tools.</p><p>Leadership Role: No</p><p><br></p><div><ul> </ul> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> strong>To be considered for this role, you must meet the below requirements:/strong> </p> <ul> <li>Degree or Honours (12+3 or equivalent) in Information Technology or relevant.</li> </ul> <div> <ul> <li>5+ years of experience in DevOps, Site Reliability Engineering (SRE), or similar roles.</li> </ul> </div><p></p></section>
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Job Purpose<p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. </span>Join our Observability team as a <strong>Senior Technical DevOps Engineer</strong><strong> - Observability</strong>, where you will lead the implementation and administration of state-of-the-art monitoring tools for infrastructure, applications, and platforms.</p><br><br><p>The <strong>Senior Technical DevOps Engineer</strong><strong> - Observability</strong> will act as a key technologist in the DevOps and Automation team, drive DevOps and Automation practices at product and program level. Engineers enterprise level technology solutions for CI/CD and Cloud automation through infrastructure as code, containerisation and configure management. Ensure robust Cloud engineering and DevOps practices for solution planning, technology development, deployment, release, hyper-care and operations of technology solution. Apply Site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning and act as a bridge between development and operations by applying a engineering mind-set to system administration.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Lead the discovery phase of Cloud adoption/ migration by partnering with the Architects and Security to strategize well defined DevOps and Cloud engineering architectures.</li><li>Lead the automation of change management, building resiliency, monitoring, capacity planning and emergency response for set of products that you are responsible for.</li><li>Act as a lead for service reliability, scalability and performance for a set of products as part of system enablement team for Agile release trains. Primary lead who identifies and improves the lifecycle of products/services by addressing flow of value through the continuous deployment pipelines.</li><li>Review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.</li><li>Collaborate with Release Engineering, Product Development and Security teams to develop change management strategies e.g. canary-style deployments, pushing out new releases without interrupting services, and rolling back features that demonstrate problems.</li><li>Enable automation of everything possible and ensure continuous deployment pipeline is always in good health and is responsible for the technical design and high-quality coding for technology products with built in quality and production deployment ready.</li><li>Build, maintain and operate technical environments for software development, continuous integration and continuous deployment based on cloud application design principles such as 12 factor apps.</li><li>Embrace DevSecOps principles to advise and architect security solutions with engineering and product teams, ensuring all technologies and projects are robust and adhere to security standards.</li><li>Be an advisor to enable the teams to drive corrective, adaptive, preventative and perfective maintenance of solutions automating environment management, service management, infrastructure management and cyber security aspects of the systems.</li><li>Apply Site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning and act as a bridge between development and operations by applying an engineering mind-set to system administration.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Degree or Honours (12+3 or equivalent) in Information Technology or relevant.</li></ul><ul><li>5+ years of experience in DevOps, Site Reliability Engineering (SRE), or similar roles.</li></ul><p><strong>Knowledge/Skills:</strong></p><br><br><ul><li>Hands-on experience implementing and managing enterprise-class observability and self-healing solutions such as Splunk, Dynatrace, AppDynamics, Datadog, Grafana, and Automic Orchestrator.</li><li>Strong hands-on experience in designing and implementing observability solutions across cloud-native, hybrid, on-premises, and mainframe environments (AWS, Azure, VMware, and data centres).</li><li>Proven expertise in fully automated deployment pipelines, infrastructure automation, and Infrastructure as Code (IaC) using tools such as Terraform and Ansible.</li><li>Strong experience in Observability as Code, including instrumentation and monitoring configuration for applications, databases, and infrastructure platforms.</li><li>Strong scripting and automation skills using Python, Bash, PowerShell, Shell scripting, REX, and JCL, with experience integrating and consuming REST APIs.</li><li>Experience with containerization and orchestration platforms such as OpenShift and Kubernetes.</li><li>Familiarity with CI/CD pipelines and tools such as Jenkins and GitLab.</li><li>Strong understanding of Application Performance Monitoring (APM), log analytics, monitoring concepts, dashboard creation, alert configuration, and metric collection.</li><li>Strong analytical and troubleshooting skills with the ability to write and manage complex queries using PL/SQL, Splunk Processing Language (SPL), or equivalent query languages.</li></ul><strong>Other preferred skills:</strong><ul><li>SNMP and Network Monitoring using Zabbix.</li><li>Strong administration experience of Linux & Windows Operating System.</li><li>Knowledge of IBM Mainframe ZOS system, System Management Facility, RACF, Observability and Monitoring.</li><li>Configure / create dashboards and alerts on Observability tools.</li></ul><br><p>Leadership Role: No</p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span>www.emirates.com/careers<span>.</span></p><br><br><br> </div>
<p>Network & Connectivity Operations</p><p>· Administer and support enterprise LAN, WAN, SD-WAN, internet, MPLS and site-to-site connectivity across offices, branches, warehouses, data centres and customer environments.</p><p>· Configure, troubleshoot and optimize Cisco and HPE Aruba switches, routers, VLANs, STP, LACP, routing, QoS, DHCP, DNS, NAT, VPNs and high-availability designs.</p><p>· Monitor capacity, latency, packet loss, interface health and availability; proactively remove single points of failure and recurring performance bottlenecks.</p><p>· Plan and execute hardware refreshes, firmware upgrades, branch migrations and network changes with controlled rollback and minimal production impact.</p><p>Cybersecurity, Firewall & SASE</p><p>· Administer Check Point firewalls, security gateways and related management platforms, including policy, objects, NAT, VPN, threat prevention, logs, upgrades, backups and high availability.</p><p>· Design and operate SASE capabilities covering secure web access, remote access, branch connectivity, identity-aware access, cloud application control and security policy enforcement.</p><p>· Support endpoint security products such as EDR/EPP, anti-malware, host firewall, device control, disk encryption, web protection and security posture enforcement.</p><p>· Review alerts, firewall logs and security events; investigate suspected threats and coordinate containment, remediation, evidence collection and escalation with SOC or security partners.</p><p>· Conduct periodic rule-base reviews, access reviews, vulnerability remediation and security hardening in line with least privilege and organizational security standards.</p><p>Wireless Infrastructure</p><p>· Design, deploy and support enterprise Wi‑Fi using HPE Aruba access points and wireless controllers, including SSIDs, RF profiles, channels, roaming, guest access, authentication and segmentation.</p><p>· Perform wireless surveys and troubleshoot interference, weak coverage, congestion, authentication failures and controller/AP issues.</p><p>· Integrate corporate and guest wireless services with RADIUS/NAC, directory services, certificates and security policies.</p><p>Identity, Cloud & SaaS Integration</p><p>· Support network and security integrations with Active Directory and Microsoft Entra ID, including identity-based access, groups, RADIUS/NPS, SSO, MFA and conditional access dependencies.</p><p>· Support secure connectivity to Azure or other cloud environments using VPN, private connectivity, routing, DNS, network security controls and hybrid architecture principles.</p><p>· Enable and secure SaaS services through SSO, access policies, secure web gateway/CASB controls, logging and vendor integration requirements.</p><p>· Collaborate with server, cloud, application and security teams on changes affecting authentication, certificates, APIs, SAP/ERP, cloud workloads and business-critical services.</p><p>Service Operations & Incident Management</p><p>· Provide L3 support for complex incidents and service requests; restore services within agreed SLA and keep stakeholders informed during high-impact outages.</p><p>· Lead technical troubleshooting, major incident support, root-cause analysis and corrective/preventive actions for network and security failures.</p><p>· Maintain proactive monitoring, alert thresholds, configuration backups, availability dashboards and operational health checks for all critical assets.</p><p>· Guide L1/L2 engineers, review escalations and strengthen team capability through knowledge transfer, runbooks and technical coaching.</p><p>Projects, Architecture & Change</p><p>· Translate business requirements into secure, scalable and supportable network/security architectures, bills of quantity, implementation plans and acceptance criteria.</p><p>· Lead assigned infrastructure projects and coordinate internal stakeholders, customers, service providers, OEMs and implementation partners.</p><p>· Identify technical and project risks early, document mitigations, manage dependencies and escalate delivery delays or operational exposure.</p><p>· Follow change-management controls, complete impact/risk assessment, obtain approvals, validate implementation and maintain tested rollback plans.</p><p>Vendor, SLA, Cost & Compliance Governance</p><p>· Manage vendor performance against SLA, support contracts and project milestones; run service reviews and drive timely resolution of escalations.</p><p>· Track renewals, licenses, warranties and support coverage; evaluate proposals and recommend commercial or architectural options that improve value and reduce CAPEX/OPEX.</p><p>· Maintain network and security standards, asset/configuration records, diagrams, SOPs, build documents, support procedures and project handover packs.</p><p>· Register and periodically review infrastructure risks; support internal/external audits and comply with IT, information security, regulatory and data-protection requirements.</p><p>· Plan and verify preventive maintenance, disaster recovery readiness, configuration recovery and continuity measures for critical infrastructure.</p><p>*** Experienced in handling large Enterprise networks and security .</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Competency</strong></p><ul><li><p>Enterprise Switching (VLAN, STP, LACP, OSPF/BGP)</p></li><li><p>Enterprise Wireless (Aruba/Cisco, RF, 802.1X, Roaming)</p></li><li><p>Firewall (Check Point/Fortinet, NAT, IPS, App Control)</p></li><li><p>VPN (IPSec, SSL VPN, Site-to-Site, Remote Access)</p></li><li><p>SASE / Zero Trust (ZTNA, SWG, CASB, FWaaS)</p></li><li><p>Microsoft Entra ID & Conditional Access</p></li><li><p>Microsoft Intune & Endpoint Management</p></li><li><p>Active Directory, DNS, DHCP, PKI & NPS/RADIUS</p></li><li><p>Network Security (Segmentation, NAC, MFA, Micro-segmentation)</p></li><li><p>Cloud Networking (Azure/AWS, VNet, VPN)</p></li><li><p>Load Balancer / WAF / Reverse Proxy</p></li><li><p>Monitoring, SIEM & Packet Analysis</p></li><li><p>High Availability & Disaster Recovery</p></li><li><p>Practical hands on Troubleshooting & RCA</p></li></ul>
Company Description Cyber Gear focuses on building advanced AI agents that help organizations automate processes, enhance decision-making, and improve digital experiences. The company combines modern software engineering practices with cutting-edge AI research to deliver scalable, reliable solutions. Team members collaborate across disciplines to design architectures that support secure, high-performance AI systems. Cyber Gear offers opportunities to work on impactful projects that shape the future of intelligent applications and agent-based platforms. Role Description The AI Architect is a full-time hybrid role based in Dubai, with flexibility for partial work from home. This role is responsible for designing end-to-end AI system architectures, including data pipelines, model deployment strategies, and integration with existing platforms. The AI Architect will collaborate with software developers, data scientists, and product stakeholders to define technical requirements, select appropriate tools and frameworks, and ensure solutions are secure, scalable, and maintainable. Daily activities include creating architectural diagrams, reviewing code and design proposals, overseeing integration of AI agents into production environments, and providing technical guidance throughout the project lifecycle. The role also involves coordinating with project management to align delivery timelines, managing technical risks, and continuously improving architecture standards and best practices. Qualifications Strong Architecture and Architectural Design skills for complex, distributed AI systems. Hands-on Software Development experience with modern programming languages and frameworks. Expertise in Integration, including APIs, microservices, and connecting AI agents to enterprise systems. Proven Project Management capabilities, including planning, coordination, and stakeholder communication. Experience designing and deploying AI or ML solutions (e.g., agent frameworks, model serving, orchestration). Solid understanding of cloud platforms (e.g., AWS, Azure, GCP) and containerization/orchestration tools. Knowledge of data engineering concepts, security best practices, and performance optimization for AI workloads. Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. Ability to work collaboratively in a hybrid environment, communicate clearly, and document technical decisions.
Role: Member of Technical Staff - AI Engineering (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $160K - $300K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Member of Technical Staff (AI Engineering) to work on a full-time basis. The role focuses on designing, developing, and deploying AI/ML models at scale while optimizing performance for large-scale inference systems. Responsibilities include architecting solutions for high-performance computing environments and collaborating with cross-functional teams to integrate AI capabilities into production systems.<br>Key Responsibilities:• Design and implement scalable AI/ML systems, including model training, inference optimization, and deployment pipelines.• Develop and maintain high-performance computing infrastructure for AI workloads, ensuring efficient resource utilization.• Collaborate with software engineers to integrate AI models into production applications and services.• Optimize AI model performance through techniques such as quantization, pruning, and hardware acceleration.• Research and implement cutting-edge AI/ML techniques to improve system efficiency and accuracy.<br>Required Skills & Qualifications:• Proficiency in Python and experience with AI/ML frameworks such as Tensor Flow, PyTorch, or JAX.• Experience with distributed computing frameworks (e.g., Apache Spark, Dask) for large-scale data processing.• Knowledge of cloud platforms (e.g., AWS, GCP, Azure) and containerization tools (e.g., Docker, Kubernetes).• Familiarity with AI model deployment tools (e.g., ONNX, Tensor RT) and optimization techniques for inference.• Strong understanding of algorithms, data structures, and software engineering best practices.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology industry, contributing to the development of next-generation AI systems. The position involves solving complex technical challenges while collaborating with a diverse team of experts in AI, software engineering, and infrastructure.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!