وظائف لخريجي كلية التجارة انجليزى - الفجيرة الإمارات

<ul><li><p>Review NDT inspection reports and communicate technical findings with clients.</p></li><li><p>Review, prepare, and submit NDT procedures for project activities.</p></li><li><p>Attend and support client demonstrations for AUT/PAUT activities.</p></li><li><p>Ensure NDT activities comply with project specifications, standards, and client requirements.</p></li><li><p>Provide technical guidance and support for NDT inspection activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 8 years of Oil & Gas industry experience after obtaining the Level III</p></li></ul><p>certification.</p><ul><li><p>Good English communication skills (written and verbal).</p></li><li><p>Male candidates preferred.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES includes but not limited to;</strong></p><p>HR Functions:</p><ul><li><p>Manage end-to-end recruitment, onboarding, and employee record-keeping.</p></li><li><p>Handle payroll, attendance, leave management, and visa/labor processing (MOHRE, GDRFA).</p></li><li><p>Implement HR policies, manage grievances, and conduct exit formalities.</p></li></ul><p>Admin Functions:</p><ul><li><p>Oversee daily office administration, facility management, and procurement of supplies.</p></li><li><p>Manage staff accommodation, company vehicles, and vendor coordination.</p></li><li><p>Ensure smooth administrative support across all departments.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Gender: Male</p></li><li><p>Experience: 3–4 years of UAE experience in HR/Admin (manufacturing/construction preferred).</p></li><li><p>Education: Bachelor’s degree; HR certification is a plus.</p></li><li><p>Languages: Must be fluent in Hindi &amp; English (spoken and written).</p></li><li><p>Skills: Proficient in MS Office; knowledge of HRMS is an advantage.</p></li><li><p>Mindset: Self-motivated, proactive, problem-solver, and ready to adapt to fast business growth.</p></li></ul><p></p></section>

<ul><li>Manage front desk operations, ensuring a smooth and welcoming experience for all visitors and clients.</li><li>Answer and direct incoming calls with professionalism, providing accurate information and assistance as needed.</li><li>Coordinate and schedule appointments, meetings, and events, optimizing the use of office resources and time.</li><li>Maintain and update office records and databases, ensuring accuracy and confidentiality of sensitive information.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Hospitality Management, or related field is preferred.</li><li>Minimum of 2 years of experience in a front office or customer service role, ideally within a corporate environment.</li><li>Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, to create reports and presentations.</li><li>Fluency in English is essential; additional languages are a significant advantage in a multicultural setting.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily restaurant operations, ensuring high standards of food quality, service, and cleanliness to create an exceptional dining experience.</li><li>Manage inventory levels, ordering supplies, and minimizing waste to maintain cost-effective operations while ensuring product availability.</li><li>Develop and implement operational policies and procedures, streamlining processes to enhance efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management or a related field, providing a strong foundation for operational excellence.</li><li>Certification in food safety and sanitation, ensuring adherence to health regulations and promoting a safe dining experience.</li><li>Experience working in various types of restaurants, from fine dining to casual eateries, showcasing versatility and adaptability.</li><li>Fluency in English is essential, with additional language proficiency being a significant advantage in diverse markets.</li></ul><p></p></section>

<ul><li>Develop and execute detailed production schedules, ensuring alignment with demand forecasts and manufacturing capabilities.</li><li>Manage raw material procurement and inventory levels to prevent shortages and minimize excess stock, optimizing working capital.</li><li>Collaborate closely with sales, logistics, and manufacturing teams to ensure seamless flow of goods from order to delivery.</li><li>Analyze production data to identify bottlenecks and implement continuous improvement initiatives for efficiency gains.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, or a related field.</p></li><li><p>Minimum of 3-5 years of experience in production planning, material planning, or supply chain coordination within a manufacturing environment.</p></li><li><p>Proven proficiency in English and Mandarin Chinese, both written and spoken, for effective cross-cultural communication.</p></li><li><p>Strong command of Enterprise Resource Planning (ERP) and Material Requirements Planning (MRP) systems </p></li><li><p>Immediate Joiner</p></li></ul>

<ul><li>Assist customers by providing detailed product information and addressing their queries to enhance their shopping experience.</li><li>Process transactions accurately and efficiently using the point-of-sale (POS) system, ensuring a seamless checkout process.</li><li>Maintain an organized and visually appealing sales floor, restocking shelves and arranging displays to highlight promotions.</li><li>Collaborate with the sales team to achieve monthly targets and drive sales initiatives through effective communication and teamwork.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelors or Master degree in sales and marketing.</p></li><li><p>2-3 years of experience in retail or sales environments, demonstrating a track record of meeting sales targets.</p></li><li><p>Familiarity with sales software and POS systems, showcasing technical acumen in handling transactions.</p></li><li><p>Fluency in English; proficiency in additional languages is preferred to cater to diverse customer bases.</p></li><li><p>Immediate joiners are preferred </p></li></ul>

<ul><li><p>Assist in site supervision and monitoring of daily construction activities</p></li><li><p>Support senior engineers in reviewing drawings, specifications, and technical documents</p></li><li><p>Coordinate with contractors and subcontractors on-site to ensure work quality and progress</p></li><li><p>Prepare and update basic project reports, quantity surveys, and material tracking sheets</p></li><li><p>Ensure compliance with UAE construction codes, safety standards, and quality requirements</p></li><li><p>Participate in site measurements, inspections, and progress documentation</p></li><li><p>Support project scheduling and coordination between design and execution teams</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Civil Engineering (fresh graduate, 0–5 year experience)</p></li><li><p>Indian nationality, willing to relocate to the UAE</p></li><li><p>Strong understanding of construction principles, structural drawings, and site execution</p></li><li><p>Familiarity with AutoCAD and basic project management/reporting tools</p></li><li><p>Good communication skills in English; Arabic is a plus</p></li><li><p>Willingness to learn, work on-site, and grow within a construction company</p></li><li><p>Valid passport; UAE work visa to be sponsored by the company</p></li></ul>

<p>Responsible for transporting bulk liquid and packaged petroleum products in our fleet of vehicles, in accordance with customer requirements and in compliance with all company HSEQ policies and standards.</p><br/><p>1. Operate bulk tanker & Trucks to transport materials such as fuel, Gas, chemicals and other bulk goods.</p><p>2. Perform daily safety checks of Vehicle.</p><p>3. Ensure secure and compliant loading and unloading.</p><p>4. Conduct pre-trip, enroute, and post-trip inspections of vehicle and equipment.</p><p>5. Monitor and maintain proper documentation, including delivery notes, logbooks, and safety checklists.</p><p>6. Adherence to journey management.</p><p>7. On time delivery.</p><p>8. Meeting HSE targets.</p><p>9. Meeting operational targets.</p><p>10. Safe transportation.</p><p>11. Adhering to traffic rules.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience: </strong>Minimum 03 yrs. of Heavy Duty Driver experience In GCC countries.</p><p><strong>License : </strong>Valid UAE Heavy Truck Drivers License. </p><p><strong>Education</strong>Education: Min 10th Certificate.</p><p><strong>Language skills:</strong> Basic English .</p><p><strong>Knowledge: </strong>Vehicle dynamics, product knowledge, Journey management and HSEQ rules, Road Knowledge, Traffic rules, Discharges procedures.</p>

<ul><li>Welcome guests with a warm and engaging demeanor, ensuring a memorable first impression.</li><li>Address guest inquiries and concerns promptly, demonstrating exceptional problem-solving skills to enhance guest satisfaction.</li><li>Process payments, manage billing inquiries, and handle cash transactions accurately to maintain financial integrity.</li><li>Assist in managing guest reservations, modifications, and cancellations while maintaining updated records in the system.</li><li>Handle guest complaints with empathy and professionalism, aiming for swift resolutions to maintain positive relationships.</li><li>Conduct regular follow-ups with guests during their stay to ensure their needs are met and gather feedback for continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English is essential, with additional languages considered a strong asset to cater to diverse guests.</li><li>Exceptional interpersonal skills to communicate effectively with guests and team members alike, fostering a collaborative environment.</li><li>Strong organizational skills, capable of multitasking and prioritizing tasks in a fast-paced environment.</li><li>A friendly, approachable personality that exudes positivity and genuine care for guest experiences.</li></ul>

<ul><li>Support daily operational and administrative functions within the shipping agency by accurately entering, verifying, and maintaining shipment, cargo, and client data</li><li>Enter and update shipment, cargo, and client data into internal systems and databases accurately and on time</li><li>Verify data for accuracy and completeness before entry; identify and correct discrepancies</li><li>Maintain and organize digital and physical records related to bookings, bills of lading, invoices, and manifests</li><li>Coordinate with operations, documentation, and customer service teams to gather and confirm data</li><li>Generate reports and summaries from entered data as required by management</li><li>Ensure confidentiality and security of sensitive company and client information</li><li>Handle data entry for vendor and customer master files, rate sheets, and container/vessel schedules</li><li>Support month-end and periodic reconciliation of records</li><li>Perform other clerical and administrative duties as assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficiency in MS Excel, MS Word, and data entry software</p></li><li><p>Familiarity with shipping/logistics ERP systems is an advantage</p></li><li><p>Strong, accurate typing/keyboarding skills</p></li><li><p>Basic knowledge of shipping documentation (B/L, manifests, invoices)</p></li><li><p>Excellent attention to detail and organizational skills</p></li><li><p>Strong communication skills, in English (Arabic a plus)</p></li><li><p>Confidentiality and integrity in handling sensitive information</p></li><li><p>Ability to work under deadlines and manage high-volume data with minimal errors</p></li><li><p>Basic computer/data entry certification is an advantage</p></li></ul>

<ul><li>Conduct detailed imaging studies using advanced radiographic techniques, ensuring high-quality diagnostic results.</li><li>Analyze medical images and provide accurate interpretations to assist in patient diagnosis and treatment plans.</li><li>Collaborate with healthcare teams, including surgeons and oncologists, to discuss imaging findings and recommend further diagnostic procedures.</li><li>Stay current with advancements in radiology technology and techniques, applying them to enhance patient care.</li><li>Educate patients about imaging procedures, alleviating their concerns and ensuring they understand the process.</li><li>Maintain meticulous records of imaging studies and reports, ensuring compliance with legal and ethical standards.</li><li>Participate in multidisciplinary case discussions to contribute radiological expertise in complex medical cases.</li><li>Engage in research activities to contribute to the field of radiology, including publishing findings in medical journals.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><ul><li><p>MD Radiodiagnosis preferably with DHA /MOH</p></li><li><p>Minimum of 3 years of post-residency experience in diagnostic radiology, with a focus on subspecialty areas.</p></li><li><p>Fluency in English and Hindi is essential; proficiency in additional languages is a plus for diverse patient interactions.</p></li><li><p>Willing to work in Diagnostic Centre with 8 hours for 6 days.</p></li><li><p>Strong technical skills in operating advanced imaging equipment, including MRI, CT, and ultrasound.</p></li><li><p>Exceptional analytical skills to interpret complex imaging findings accurately and effectively.</p></li><li><p>Excellent communication skills to convey findings clearly to non-specialist healthcare providers and patients.</p></li></ul><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Responsible for entire Facility Management functions for company Accommodation</p></li><li><p>Ensure the building and facilities are n best operational condition and safe for all its tenants with regards to civil, mechanical, electrical and plumbing functions</p></li><li><p>Recommend and initiate any maintenance activity and coordination of the same with HRM &amp; Purchase.</p></li><li><p>Ensure availability of technical resources to maintain the building standards</p></li><li><p>Ensure value-preservation of the properties at the location</p></li><li><p>Ensure statutory maintenance work and follow up with contractors for PPM</p></li><li><p>Ensure camp policies are implemented and follow up for the same</p></li><li><p>Camp in charge responsibility and work with the camp administration</p></li><li><p>Assume tasks in the areas of workplace protection and occupational safety</p></li><li><p>Team coordination and site supervision</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Excellent understanding of Facility Management functions</p></li><li><p>Confident &amp; Expertise in Electrical, Mechanical, Civil, Plumbing and HVAC</p></li><li><p>Previous experience as an MEP Engineer</p></li><li><p>Proactive personality preferred</p></li><li><p>Ability to identify the job and to explain the same to suppliers</p></li><li><p>Proven ability in cost saving initiatives</p></li><li><p>Good Communication skill in English, Hind etc.</p></li><li><p>Knowledge of Arabic will be an added advantage</p></li><li><p>Proficiency in MS office packages.</p></li><li><p>Exposure and knowledge of HSE policies and implementation.</p></li><li><p>Prior Experience in Facility Management</p></li><li><p>Engineering Graduate preferred</p><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Job allocation / resource utilization within Quality Dept. ( in assembly area )</p></li><li><p>Participate in internal / external / customer audits</p></li><li><p>Conduct process audits as per internal schedule</p></li><li><p>Training Quality and other Indirects on product quality and Quality system</p></li><li><p>Participate in KPI meetings and other required meetings for the department</p></li><li><p>Set up quality system for new products / processes, work with other Q functions.</p></li><li><p>Dealing with external and internal quality complaints. Participate as Team Leader.</p></li><li><p>Identify / Develop / Work with other functions on test modules requirement etc.</p></li><li><p>Coordination with Test board Technician to keep the modules up to date and ensure efficiency</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduation / Diploma in Engineering</p><p>BE / BS candidates with 4-6 years working experience in Wiring Harness or related manufacturing field . Diploma candidates with 6-8 years working experience in Wiring Harness or related manufacturing field</p><p>Preferred Profile :</p><ul><li><p>Good understanding of Quality Management System ( IATF 16949, VDA 6.3, ISO 14001 )</p></li><li><p>Possess good knowledge of ISIR/ PPAP /SPC/ MSA / FMEA / 8D Methodology</p></li><li><p>Knowledge of local rules / EMS / ISO 14001</p></li><li><p>Working knowledge of Electrical Test systems, Test boards Circuitry, Test module design etc.</p></li><li><p>Should have actively participated in customer audits</p></li><li><p>Hands on experience on MS Office ( Good in Excel &amp; PowerPoint )</p></li><li><p>Good Command in English ( both written &amp; spoken )</p></li></ul><p><br></p><p></p></section>

<p></p><p>XR HUB is looking for a reliable and well-organized Front Desk, Accounts & Inventory Coordinator to join our team in Fujairah, UAE.</p><p>Main responsibilities:</p><ul><li><p>Welcome customers and manage telephone, WhatsApp and online inquiries</p></li><li><p>Arrange diving-course, equipment-rental and boat bookings</p></li><li><p>Receive cash, card and bank-transfer payments</p></li><li><p>Issue invoices and receipts</p></li><li><p>Perform daily payment and cash reconciliation</p></li><li><p>Maintain accurate bookkeeping records</p></li><li><p>Monitor stock movements, deliveries and inventory levels</p></li><li><p>Prepare purchase and sales records</p></li><li><p>Manage incoming and outgoing order shipments</p></li><li><p>Coordinate with couriers, freight companies, customers and suppliers</p></li><li><p>Prepare and check shipping documents, packing lists and delivery records</p></li><li><p>Track shipments and follow up until successful delivery</p></li><li><p>Coordinate with customers, instructors and suppliers</p></li><li><p>Provide general administrative support</p></li></ul><p>.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li><p>Previous UAE experience in administration, cashiering, bookkeeping, inventory control or shipping coordination</p></li><li><p>Good knowledge of Microsoft Excel and accounting or POS software</p></li><li><p>Excellent spoken and written English</p></li><li><p>Strong attention to detail and numerical accuracy</p></li><li><p>Professional customer-service and communication skills</p></li><li><p>Honest, responsible and capable of working independently</p></li><li><p>Experience with QuickBooks, Zoho Books or similar software is preferred</p></li><li><p>Experience in diving, watersports, hospitality or retail is an advantage</p></li></ul><p>Location: XR HUB, Fujairah, UAE</p><p>Employment: Full-time</p><p>Interested candidates should send their CV, expected salary and availability to our email </p><p>Please use the subject: Front Desk, Accounts & Inventory Coordinator</p><p>Only shortlisted candidates will be contacted</p>

<p>Logistics & Customs Coordinator – Fujairah</p><p><strong>Location:</strong> Fujairah, UAE<br><strong>Joining:</strong> Immediate Joiner Preferred<br><strong>Experience:</strong> 2–5 years UAE logistics/customs experience</p><p>We are looking for a confident, street-smart, and highly communicative <strong>Logistics & Customs Coordinator</strong> to manage client communication, shipment documentation, customs coordination, and day-to-day logistics follow-ups.</p><p>Key Responsibilities</p><ul><li><p>Handle professional email communication with clients, shipping lines, customs, ports, transporters, and other stakeholders.</p></li><li><p>Manage and follow up on customs clearance procedures, including Import, Export, Transit, and Re-Export shipments.</p></li><li><p>Prepare and coordinate BOE documentation and customs-related requirements.</p></li><li><p>Review shipment documents including BL, Commercial Invoice, Packing List, COO, DO, NOC, and related documents.</p></li><li><p>Coordinate gate passes, CID approvals, customs inspections, vehicle movements, and port requirements.</p></li><li><p>Follow up with clearing agents, transport teams, clients, and authorities until shipment completion.</p></li><li><p>Maintain shipment trackers and provide regular status updates to management and clients.</p></li><li><p>Identify documentation or operational issues early and follow up proactively to resolve them.</p></li><li><p>Support pricing and commercial coordination when required.</p><p>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong knowledge of UAE customs and logistics procedures.</p></li><li><p>Previous experience dealing with BOE, customs clearance, shipping documentation, and port processes.</p></li><li><p>Excellent written and verbal English communication.</p></li><li><p>Confident in handling clients independently over email, phone, and WhatsApp.</p></li><li><p>Street-smart, proactive, and capable of solving problems without constant supervision.</p></li><li><p>Good knowledge of Excel and Microsoft Office.</p></li><li><p>Experience in Fujairah Port / Customs will be a strong advantage.</p></li><li><p>Must be willing to work in Fujairah.</p></li><li><p><strong>Immediate joiners will be given preference.</strong></p></li></ul>

<p>We are looking for a reliable and experienced Forklift Operator to join our team in Fujairah. The successful candidate will be responsible for operating forklifts to move, load, unload, and store materials safely and efficiently while following company policies and UAE safety regulations.</p><p>Key Responsibilities</p><ul><li><p>Operate forklifts to transport raw materials, finished goods, and other products within the warehouse or worksite.</p></li><li><p>Load and unload trucks, containers, and delivery vehicles safely.</p></li><li><p>Stack, organise, and store materials in designated storage areas.</p></li><li><p>Inspect forklifts before each shift and report any faults or maintenance requirements.</p></li><li><p>Follow all health, safety, and environmental regulations.</p></li><li><p>Maintain accurate records of inventory movements and material handling activities.</p></li><li><p>Assist with stock counts and inventory control when required.</p></li><li><p>Ensure work areas remain clean, organised, and free from hazards.</p></li><li><p>Support warehouse operations and perform other duties assigned by the supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>High school diploma or equivalent (preferred).</p></li><li><p>Valid U.A.E Forklift Operator licence/certification.</p></li><li><p>Minimum of 1–2 years of experience operating forklifts, preferably in a warehouse, logistics, manufacturing, or port environment.</p></li><li><p>Good knowledge of warehouse safety practices and material handling procedures.</p></li><li><p>Ability to work in a fast-paced environment and handle physical tasks.</p></li><li><p>Basic communication skills in English; knowledge of Hindi is an advantage.</p></li><li><p>Good teamwork, reliability, and attention to detail.</p></li></ul><ul><li><p>Familiarity with warehouse inventory systems.</p></li><li><p>Ability to work flexible shifts, including weekends or overtime if required.</p></li></ul><p>Working Conditions</p><ul><li><p>Warehouse, industrial, logistics, or port environment.</p></li><li><p>May require lifting, standing for extended periods, and working in varying weather conditions.</p></li><li><p>Shift work may be required depending on operational needs.</p></li></ul><p>Benefits</p><ul><li><p>Competitive salary.</p></li><li><p>Overtime pay as per UAE Labour Law and company policy.</p></li><li><p>Medical insurance.</p></li><li><p>Annual leave and air ticket allowance.</p></li><li><p>End-of-service benefits in accordance with UAE Labour Law</p></li><li><p>Immediate Joiners are preferred</p></li><li><p>Location Fujairah Free Zone, U.A.E</p></li></ul>

<ul><li>Greet and seat customers promptly, ensuring a welcoming atmosphere that sets the tone for their dining experience.</li><li>Take accurate food and beverage orders and communicate them efficiently to the kitchen, minimizing errors and maximizing customer satisfaction.</li><li>Serve food and drinks with attention to presentation and timing, ensuring that each dish meets the restaurant's quality standards.</li><li>Handle cash and card transactions with precision, issuing receipts and maintaining an organized cash drawer throughout shifts.</li><li>Manage customer inquiries and complaints with professionalism, resolving issues swiftly to retain customer loyalty.</li><li>Participate in training new staff members on service protocols and cash handling procedures to foster a cohesive team environment.</li><li>Upsell menu items and daily specials to enhance customer experience and increase sales for the establishment.</li><li>Assist in inventory management by tracking supplies and alerting management of low stock levels to avoid service delays.</li><li>Maintain cleanliness and organization of the dining area, ensuring a pleasant environment for patrons and adherence to health regulations.</li><li>Collaborate with kitchen and bar staff to ensure timely service and smooth operations during high-pressure rush hours.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A team player with a positive attitude, ready to support colleagues and contribute to a harmonious work environment.</li><li>Physical stamina to stand for long periods, lift trays, and navigate a busy dining area with ease.</li><li>Excellent multitasking abilities to manage several tables and tasks simultaneously without compromising service quality.</li><li>Familiarity with food safety regulations and health codes to ensure compliance and uphold quality standards.</li><li>Ability to work flexible hours, including weekends and holidays, to meet the demands of the restaurant industry.</li><li>High school diploma or equivalent; additional hospitality or business training is a plus.</li><li>Minimum of 1-2 years of experience in a fast-paced restaurant or café environment, demonstrating proficiency in similar roles.</li><li>Previous experience handling cash and knowledge of POS systems to ensure efficient transaction processing.</li><li>Fluent in English, with additional language skills preferred to accommodate a diverse clientele.</li><li>Strong interpersonal skills with a customer-centric attitude, capable of engaging positively with a variety of patrons.</li></ul>

<p><strong>Job purpose: The</strong> Service Advisor is responsible for assisting customers with their service needs, providing detailed information about services offered, managing service schedules, and ensuring a smooth customer experience from drop-off to pick-up. They act as the liaison between customers and the service department, ensuring customer satisfaction and operational efficiency.</p><p><strong>Job responsibilities&nbsp;</strong></p><ul><li><p>Follow the NSSW standards in all customer touch points</p></li><li><p>Responsible to attend high profile & major fleet customers.</p></li><li><p>Promptness in receiving/greeting customers, understand their needs</p></li><li><p>Proper inventory of customer’s vehicle and record customers’ requirements.</p></li><li><p>Updating customer data base</p></li><li><p>Re-confirm the Job requirements/Repair details/cost involved/delivery time etc. and obtaining customer’s approval.</p></li><li><p>To arrange test drive as required jointly with customer</p></li><li><p>Ensure legible and clear job advice and create job card</p></li><li><p>Follow-up the job progress</p></li><li><p>Provide feedback to customer for additional repairs, delayed delivery time and obtain approvals.</p></li><li><p>Brief the customer on warranty coverage/Service contract coverage</p></li><li><p>Promoting Service Contracts/other service products (upselling)</p></li><li><p>Ensure job cards are closed on time</p></li><li><p>Ensure car is cleaned and ready for delivery as per the promised date and set time.</p></li><li><p>Notify customer in in advance in case of delay</p></li><li><p>Receive customer, explain jobs carried out and charges, ensure payment and deliver the vehicle</p></li><li><p>Achieving financial/non-financial targets (Labour sales/CSI/RO Nos/Service campaign targets etc.)</p></li><li><p>Develop and maintain long term relationship to enhance customer retention</p></li><li><p>Handle customer complaints on priority and bring it to the notice of the superiors.</p></li><li><p>Attend customer queries promptly</p></li><li><p>Ensure the pending job cards to be closed within the time limit</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification&nbsp;</strong></p><ul><li><p>Degree/3-year Diploma in Automobile/Mechanical Engineering.</p></li></ul><p><strong>Work Experience&nbsp;</strong></p><ul><li><p>3 years practical experience with Dealers in similar positions.</p></li></ul><p><strong>Competencies&nbsp;</strong></p><ul><li><p>Customer handling & negotiation skills.</p></li><li><p>Strong knowledge of vehicle systems, repairs, and maintenance services (preferred in automotive industries).</p></li><li><p>Excellent customer service, communication, and interpersonal skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>Ability to manage time effectively and prioritize tasks in a fast-paced environment.</p></li><li><p>Proficiency in Microsoft Office Suite and service management software (preferred).</p></li></ul><p><strong>Languages&nbsp;</strong></p><ul><li><p>English, Arabic is desirable</p></li></ul>