وظائف مدير العمليات - دبي الإمارات

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مطلوب مدير شركة عناية بالسيارات - Car Detailing Company Manager

في الموقع - الإمارات - دبي ٢٢ أغسطس ٢٠٢٦

المبيعات

نظرة عامة عن الوظيفةانضم إلى فريق شركة متخصصة في عناية السيارات كمدير شركة عناية بالسيارات، مسؤول عن الإشراف التنفيذي اليومي وإدارة العمليات لضمان تقديم خدمات تفصيل عالية الجودة وبناء علاقة متينة مع العملاء وتطوير أعمال الشركة في دبي، الإمارات. ستعمل ضمن بيئة احترافية تدعم الابتكار والكفاءة وتلتزم بمعايير السلامة والجودة في قطاع العناية المركزة للسيارات. المسؤوليات والواجبات الرئيسية<ul><li>إدارة العمليات اليومية للمنشأة من جدولة موظفين، إشراف على فنيي التفصيل، وتنظيم تدفقات العمل لضمان أعلى مستوى من الكفاءة والإنتاجية.</li><li>وضع وتطوير استراتيجيات خدمة العملاء لضمان رضا العملاء وتحقيق معدل احتفاظ عالي، بما في ذلك متابعة شكاوى العملاء واقتراحات التحسين.</li><li>إدارة الميزانيات والتكاليف التشغيلية، وتحليل الأداء المالي وتقديم تقارير دورية للإدارة العليا.</li><li>التنسيق مع فرق المبيعات والتسويق لتنفيذ حملات ترويجية وخدمات جديدة وزيادة الحصة السوقية.</li><li>ضمان الالتزام بجودة الخدمات والمعايير البيئية والسلامة المهنية وتطبيق إجراءات الصحة والسلامة في مكان العمل.</li><li>تطوير وتدريب الفريق على الأساليب والتقنيات الحديثة في العناية بالسيارات وتقديم خدمات مميزة.</li><li>إدارة قنوات التواصل مع الموردين وتفاوض بشأن العقود واحتياجات قطع الغيار والمواد.</li></ul> المؤهلات والمتطلبات<ul><li>المؤهل التعليمي: الثانوية العامة أو ما يعادلها؛ يفضل وجود شهادة مهنية في إدارة الأعمال أو قطاع العناية بالسيارات.</li><li>سنوات الخبرة: من 1 إلى 10 سنوات في إدارة عمليات مشابهة أو قطاع الخدمات، ويفضل في الإمارات.</li><li>إلمام أساسي بإجراءات السلامة والصحة المهنية ومعايير الجودة في معالجة السيارات.</li><li>إجادة التعامل مع أدوات وبرامج إدارة الموارد البشرية والمشتريات والجدولة.</li></ul> المهارات المطلوبة<ul><li>قيادة فريق قوية مع القدرة على تحفيز الموظفين وتوجيههم نحو تحقيق أهداف الأداء.</li><li>مهارات تنظيمية عالية مع دقة في إدارة الجدول الزمني والميزانية والتكاليف.</li><li>اتصال فعال ومهارات خدمة عملاء مميزة مع القدرة على التعامل مع شكاوى العملاء بشكل احترافي.</li><li>تفكير تحليلـي ومهارات اتخاذ قرارات سريعة وفعالة تحت الضغط.</li><li>إلمام بأساسيات التسويق والمبيعات لبيع باقات وخدمات العناية بالسيارات.</li></ul> الفوائد والمزايا<ul><li>راتب تنافسي يتناسب مع الخبرة والمؤهلات، ومزايا وظيفية شاملة.</li><li>فرص للنمو المهني والتطوير الوظيفي ضمن شركة تعمل في قطاع سريع النمو في دبي.</li><li>بيئة عمل احترافية مع فريق عمل متعاون ومركز على الجودة.</li></ul>

Job OverviewJoin a car care specialist company as a Car Detailing Company Manager, responsible for daily executive oversight and operations management to ensure high-quality detailing services, build strong client relationships, and develop the company’s business in Dubai, United Arab Emirates. You will work in a professional environment that supports innovation and efficiency and adheres to safety and quality standards in the car care sector. Key Responsibilities and Duties<ul><li>Manage the facility’s daily operations, including staffing schedules, supervising detailing technicians, and organizing workflows to ensure the highest level of efficiency and productivity.</li><li>Develop and implement customer service strategies to ensure customer satisfaction and high retention rates, including following up on customer complaints and improvement suggestions.</li><li>Manage budgets and operating costs, analyze financial performance, and provide periodic reports to senior management.</li><li>Coordinate with sales and marketing teams to implement promotional campaigns and new services and increase market share.</li><li>Ensure compliance with service quality, environmental standards, and occupational safety, and implement health and safety procedures in the workplace.</li><li>Develop and train the team on modern car care methods and techniques and deliver exceptional services.</li><li>Manage supplier communication channels, negotiate contracts, and address spare parts and materials needs.</li></ul> Qualifications and Requirements<ul><li>Education: High school diploma or equivalent; professional certificate in business administration or the car care sector is preferred.</li><li>Experience: 1 to 10 years in managing similar operations or in the service sector, preferably in the UAE.</li><li>Basic familiarity with occupational safety, health procedures, and quality standards in car treatment.</li><li>Proficiency in HR, purchasing, and scheduling tools and software.</li></ul> Required Skills<ul><li>Strong leadership with the ability to motivate and guide staff toward performance goals.</li><li>High organizational skills with accuracy in managing schedules, budgets, and costs.</li><li>Effective communication and exceptional customer service skills with the ability to handle customer complaints professionally.</li><li>Analytical thinking and quick, effective decision-making under pressure.</li><li>Fundamental knowledge of marketing and sales to sell car care packages and services.</li></ul> Benefits and Perks<ul><li>Competitive salary aligned with experience and qualifications, comprehensive benefits.</li><li>Opportunities for professional growth and career development within a fast-growing Dubai-based company.</li><li>Professional work environment with a collaborative, quality-focused team.</li></ul>

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مطلوب مدير حسابات

في الموقع - الإمارات - دبي ٧ يوليو ٢٠٢٦

المبيعات

دوام كامل لينكدإن

الرئيس التنفيذي لشؤون العمليات

في الموقع - الإمارات - دبي ٣٠ أغسطس ٢٠٢٦

الأمن والسلامة

الرئيس التنفيذي لشؤون العمليات (COO) الموقع: واحة دبي للسيليكون، الإمارات العربية المتحدة (دوام كامل) الرئيس التنفيذي لشؤون العمليات (COO) الموقع: دبي، الإمارات العربية المتحدة (دوام كامل) تبحث RAILBUS عن رئيس تنفيذي لشؤون العمليات (COO) ذو خبرة لينضم إلى فريق القيادة التنفيذية في دبي ويقود عمليات الشركة الإدارية والتشغيلية والتنمية التنظيمية. RAILBUS هي شركة تكنولوجيا نقل دولية تطور نظام نقل حضري مرتفع المستوى في جيل جديد يركز على النقل الحضري المستدام والذكي والآلي. تدخل الشركة مرحلة مهمة من النمو مع توسيع فريقها وتطوير مركز RAILBUS Development Hub في دبي، الذي سيكون مركزنا للهندسة والتجميع والتكامل النظامي والاختبار والعروض والعمليات الإدارية للشركة. نحن نبحث عن مدير تنفيذي رفيع المستوى عملي يمكنه بناء الهيكل الداخلي والعمليات والضوابط والقدرات الإدارية اللازمة لدعم شركة تكنولوجيا تنمو بسرعة. الدور: الإبلاغ مباشرة إلى المدير التنفيذي، سيكون COO مسؤولاً عن الإدارة والك coordinates الكفؤة لعمليات الشركة الإدارية واليومية. سيعمل المنصب عن كثب مع المدير التنفيذي والمالي والهندسة وقادة المشاريع ورؤساء الأقسام الآخرين لضمان تشغيل الشركة بتنظيم داخلي قوي والانضباط المالي والعمليات الواضحة والتنفيذ الفعّال. يركز الدور بشكل أساسي على العمليات الإدارية للشركة. ستظل الهندسة والتطوير الفني وهندسة المنتج تحت القيادة الفنية للشركة. المسؤوليات الرئيسية: قيادة عمليات الشركة الإدارية والشرعية الشاملة. الإشراف على الموارد البشرية، بما في ذلك التوظيف والتوجيه وإدارة الموظفين والعقود والسياسات وعمليات الأداء وتخطيط القوى العاملة. الإشراف على وظائف المحاسبة والإدارة المالية بالتنسيق مع المدير المالي external المحاسبين/المراجعين. إقامة ضوابط داخلية مالية وإدارية قوية، إجراءات الموافقة، وعمليات التقارير. الإشراف على الرواتب وسجلات الموظفين والمصاريف والفواتير وتدفقات الدفع والميزانيات الإدارية. تطوير وتنفيذ سياسات الشركة وإجراءاتها وSOPs وأنظمة الإدارة الداخلية على مستوى الشركة. تنسيق الإدارة الإدارية والوثائق والتجديدات والمتطلبات التنظيمية. إدارة العمليات الإدارية للمكتب ومركز التطوير والموارد البشرية والخدمات والأنظمة الداعمة. الإشراف على الجوانب الإدارية للمشتريات وإدارة الموردين وموافقات الشراء وتتبع العقود. التنسيق مع الشؤون القانونية والمحاسبة والتدقيق والموارد البشرية والتأمين والخدمات المصرفية ومقدمي الخدمات المهنية الآخرين. دعم المدير التنفيذي في تنفيذ قراراته والمتابعة مع رؤساء الأقسام. تحسين التواصل والتنسيق بين الأقسام. إنشاء أنظمة تقارير الإدارة ومراقبة مؤشرات الأداء التشغيلية. تحديد الاختلالات وتنفيذ عمليات تحسن الإنتاجية والمساءلة والسيطرة على التكاليف. دعم التخطيط التنظيمي مع توسع فريق الشركة وعملياتها. المساعدة في حوكمة الشركة والوثائق الخاصة بمجلس الإدارة والمساهمين عند الطلب. التأكد من أن البنية الإدارية للشركة يمكن أن تتوسع مع توسع RAILBUS دولياً. شركة RAILBUS في دبي مسؤولة عن الهندسة والتطوير والعمليات اليومية، بينما البنية التنظيمية الأوسع تشمل شركة قابضة في جزر كايمان وشركات مرتبطة. وبالتالي سيكون على COO أن يكون مرتاحاً للعمل ضمن هيكل شركي دولي متنامٍ. ملف المرشح: نبحث عن مدير تنفيذي متمرس يجمع بين التفكير الاستراتيجي والتنفيذ الفعّال. يجب أن يمتلك المرشح المثالي:خبرة كبيرة في إدارة العمليات والإدارة والخدمات المؤسسية والمالية أو الإدارة العامة. خبرة سابقة كـ COO أو مدير عمليات أو مدير عام أو مسؤول إداري مالي أو منصب قيادي كبير مماثل. خبرة قوية في إدارة الموارد البشرية والإدارة المحاسبية/المالية والعمليات التشغيلية والعمليات داخل الشركة. خبرة في بناء هياكل تنظيمية وسياسات وإجراءات وضوابط داخل شركة نامية. فهم قوي للميزانية والسيطرة على التكاليف وتقارير الإدارة والإدارة المالية. خبرة في إدارة فرق متعددة التخصصات ومقدمي الخدمات الخارجيين. مهارات قيادية واتصال وتنظيم ممتازة. قدرة عالية على تحديد الأولويات والعمل بفعالية في بيئة ريادية سريعة الحركة. مستوى عالٍ من النزاهة والخصوصية والمساءلة والاهتمام بالتفاصيل. القدرة على العمل بشكل وثيق مع المؤسسين والتنفيذيين الكبار مع إدارة يومية باستقلالية. الخبرة المفضلة: الخبرة في واحد أو أكثر من التالي تعتبر ميزة:شركات التكنولوجيا، شركات الهندسة، النقل أو التنقل، التصنيع، البنية التحتية، الشركات الناشئة أو القابلة للنمو، الشركات الإماراتية التي تشرف على عمليات الشركات داخل الإمارات العربية المتحدة، مراكز دبي الحرة، هيئات أو هياكل شركات دولية أو متعددة الكيانات، وجود خبرة سابقة في العمل في الإمارات أو دول مجلس التعاون الخليجي يعتبر مفضلاً بشدة. التعليم: درجة البكالوريوس في أحد التخصصات التالية أو ما يتعلق بها: إدارة الأعمال، المالية، المحاسبة، الإدارة، الموارد البشرية، إدارة العمليات. يفضل وجود ماجستير في إدارة الأعمال أو مؤهل دراسات عليا ذي صلة لكن ليس إلزامياً. ما الذي نبحث عنه: هذه ليست وظيفة استشارية بحتة. نبحث عن شخص مريح في بناء الأنظمة، وحل المشكلات، وإدارة الناس، والمتابعة في القرارات، وإيجاد انضباط تنظيمي. يجب أن يكون المرشح قادرًا على تحمل مسؤولية عمليات الشركة الداخلية ومنح المدير التنفيذي والقيادة الفنية قدرة أكبر للتركيز على الاستراتيجية وتطوير التكنولوجيا والعلاقات الحكومية والشراكات والمستثمرين والنمو. الموقع: دبي، الإمارات العربية المتحدة. الوظيفة مكتبية بشكل أساسي وستتعاون بشكل وثيق مع مركز RAILBUS للمقر الرئيسي وعمليات التطوير. نوع التوظيف: دوام كامل | تنفيذي/كبير التنفيذيين الراتب: حزمة تعويضات تنفيذية تنافسية، بناءً على الخبرة والمؤهلات. لن أُنشر شخصيًا الراتب AED 25,000–35,000 في منشور لينكدإن في البداية. بالنسبة لمنصب من الطراز التنفيذي، تركه كـ

Chief Operating Officer (COO) Location: Dubai Silicon Oasis, UAE (Full-Time) Chief Operating Officer (COO) Location: Dubai, UAE (Full-Time) RAILBUS is seeking an experienced Chief Operating Officer (COO) to join our executive leadership team in Dubai and lead the Company’s corporate operations, administration, and organizational development. RAILBUS is an international transportation technology company developing a next-generation elevated public transportation system focused on sustainable, intelligent, and autonomous urban mobility. The Company is entering an important stage of growth as we expand our team and develop the RAILBUS Development Hub in Dubai, which will serve as our center for engineering, assembly, systems integration, testing, demonstrations, and corporate operations. We are looking for a hands-on senior executive who can build the internal structure, processes, controls, and administrative capabilities required to support a rapidly growing technology company. The Role Reporting directly to the Chief Executive Officer, the COO will be responsible for the efficient management and coordination of RAILBUS's day-to-day corporate and administrative operations. The position will work closely with the CEO, CFO, engineering leadership, project teams, and other department heads to ensure that the Company operates with strong internal organization, financial discipline, clear processes, and effective execution. This role is primarily focused on corporate operations and administration. Engineering, technical development, and product engineering will remain under the Company's technical leadership. Key Responsibilities Lead the Company's overall corporate and administrative operations. Oversee Human Resources, including recruitment, onboarding, employee administration, contracts, policies, performance processes, and workforce planning. Supervise the accounting and finance administration functions in coordination with the CFO and external accountants/auditors. Establish strong internal financial and administrative controls, approval procedures, and reporting processes. Oversee payroll, employee records, expenses, invoices, payment workflows, and administrative budgets. Develop and implement company-wide policies, procedures, SOPs, and internal management systems. Coordinate corporate administration, licenses, insurance, documentation, renewals, and regulatory requirements. Manage office and Development Hub administrative operations, facilities, employee services, and supporting infrastructure. Oversee administrative aspects of procurement, supplier management, purchase approvals, and contract tracking. Coordinate with legal, accounting, audit, HR, insurance, banking, and other professional service providers. Support the CEO in implementing executive decisions and following up with department heads. Improve communication and coordination between departments. Establish management reporting systems and monitor operational KPIs. Identify inefficiencies and implement processes that improve productivity, accountability, and cost control. Support organizational planning as RAILBUS expands its team and operations. Assist with corporate governance, board and shareholder documentation where required. Ensure the Company's administrative infrastructure can scale as RAILBUS expands internationally. RAILBUS's Dubai operating company is responsible for engineering, development, and day-to-day operations, while the wider corporate structure includes the Cayman Islands holding company and related entities. The COO will therefore need to be comfortable operating within a growing international corporate structure. Candidate Profile We are looking for an experienced executive who combines strategic thinking with hands-on execution. The ideal candidate will have:Significant senior management experience in operations, administration, corporate services, finance, or general management. Previous experience as a COO, Operations Director, General Manager, Chief Administrative Officer, Finance & Administration Director, or similar senior leadership position. Strong experience managing HR, accounting/finance administration, corporate operations, and internal business processes. Experience building organizational structures, policies, procedures, and controls within a growing company. Strong understanding of budgeting, cost control, management reporting, and financial administration. Experience managing multidisciplinary teams and external service providers. Excellent leadership, communication, and organizational skills. Strong ability to prioritize and operate effectively in a fast-moving entrepreneurial environment. High level of integrity, discretion, accountability, and attention to detail. Ability to work closely with founders and senior executives while independently managing day-to-day responsibilities. Preferred Experience Experience in one or more of the following would be an advantage:Technology companies Engineering companies Transportation or mobility Manufacturing Infrastructure Startups or scale-ups Companies undergoing rapid organizational growth UAE corporate operations Dubai Free Zone organizations International or multi-entity corporate structures Previous experience working in the UAE or GCC is strongly preferred. Education Bachelor's degree in one of the following or a related discipline:Business Administration Finance Accounting Management Human Resources Operations Management An MBA or other relevant postgraduate qualification is an advantage but not mandatory. What We Are Looking For This is not a purely advisory position. We are looking for someone who is comfortable building systems, solving problems, managing people, following through on decisions, and creating organizational discipline. The successful candidate should be able to take ownership of the Company's internal operations and give the CEO and technical leadership greater capacity to focus on strategy, technology development, government relationships, partnerships, investors, and growth. Location Dubai, United Arab Emirates The position is primarily office-based and will work closely with the RAILBUS headquarters and Development Hub operations. Employment Type Full-time | Executive / C-Level Compensation Competitive executive compensation package, based on experience and qualifications. I would personally not publish the AED 25,000–35,000 salary in the Linked In post initially. For a C-level position, leaving it as "competitive executive compensation" gives you more flexibility. You can discuss the range with shortlisted candidates rather than potentially losing a very strong applicant over the advertised number before speaking with them. About RAILBUSRAILBUS is developing an integrated transportation ecosystem designed to provide cities with a scalable and sustainable alternative to traditional urban transit systems. Dubai serves as the Company's operational base, with the RAILBUS Development Hub designed to support engineering development, prototype manufacturing, system integration, testing, demonstrations, and future commercialization. The Company is progressing from development toward commercialization and international expansion. How to Apply If you believe you are the right person for this opportunity, please send us:Your latest CVYour current location Your earliest available joining date Email: jobs@railbus.com Only shortlisted candidates will be contacted.

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رئيس العمليات (أماراتي)

في الموقع - الإمارات - دبي ١٠ أغسطس ٢٠٢٦

أخرى

رئيس العمليات (أماراتي)الصناعة: الخدمات المصرفية / الخدمات المالية الموقع: الإمارات العربية المتحدة نوع العمل: دوام كامل الجنسية: مواطن إماراتي (أبناء الإخوة) ببطاقة عائلية (خلاصة القايد) أقصى عمر: 50 عامًا تبحث مؤسسة مالية رائدة في الإمارات عن مهنيين مصرفيين إماراتيين ذوي خبرة لمناصب قيادية رفيعة ضمن عملياتها في الإمارات. نظرة عامة على المنصبسيكون المدير التنفيذي للعمليات مسؤولاً عن تطوير وتنفيذ استراتيجية التشغيل للبنك، وتحقيق التميز التشغيلي، وضمان الامتثال التنظيمي، وقاد التحولات، وتعزيز تقديم الخدمات عبر عمليات البنك. المسؤوليات الرئيسية<ul><li>تطوير وتنفيذ استراتيجية التشغيل للبنك بما يتماشى مع أهداف العمل والمتطلبات التنظيمية ومعايير المجموعة.</li><li>قيادة والإشراف على العمليات المصرفية، بما في ذلك:<ul><li>الانضمام للعملاء</li><li>اكتساب الودائع</li><li>المدفوعات</li><li>التسوية والتصفية</li><li>المشاريع التنظيمية</li></ul></li><li>دفع التميز التشغيلي والإنتاجية وكفاءة التكلفة من خلال تحسين العمليات والتحسين المستمر.</li><li>ضمان الامتثال لـ لوائح المصرفية الإماراتية والسياسات الداخلية وأطر الحوكمة.</li><li>قيادة عمليات التدقيق التنظيمي والمراجعات وأنشطة الإصلاح ذات الصلة.</li><li>دفع التحول الرقمي، والأتمتة، وإعادة هندسة العمليات، وتحسين الأنظمة وتنفيذ تقنيات مصرفية جديدة.</li><li>رصد الأداء التشغيلي وجودة الخدمة، وضمان التحسين المستمر في تجربة العملاء وحل المشكلات.</li><li>إدارة العلاقات مع الجهات التنظيمية والجهات الحكومية والمورّدين ومقدمي الخدمات الخارجيين.</li><li>دعم مبادرات نمو الأعمال، وإطلاق المنتجات الجديدة، وتوسع الأعمال والمشروعات العابرة للوظائف الاستراتيجية.</li><li>قيادة تطوير الثقافة والقيادة والتخطيط التعاقبي وبناء قدرات القوى العاملة.</li><li>دعم والمساهمة في مبادرات الإ Emiratisation.</li><li>ضمان فعالية إدارة المخاطر التشغيلية والرقابة الداخلية واستمرارية الأعمال.</li></ul>الملف المرشح المطلوب<ul><li>على الأقل 8–10 سنوات من الخبرة المصرفية.</li><li>على الأقل 3 سنوات في موقع قيادي رفيع داخل صناعة البنوك الإماراتية.</li><li>خبرة مثبتة في عمليات المصرفية والتحول وتحسين العمليات.</li><li>خبرة قوية في التعامل مع الجهات التنظيمية والمدققين وكبار الإدارة.</li><li>يفضل الخبرة مع البنوك الأجنبية، أو مجموعات بنكية متعددة الجنسيات أو بيئات بنكية دولية.</li></ul> المعرفة الفنية ووظيفية<ul><li>لوائح المصرفية الإماراتية والمتطلبات التشغيلية</li><li>عمليات مصرفية ومعالجة المعاملات</li><li>إدارة مخاطر التشغيل</li><li>استمرارية الأعمال والتعافي من الكوارث</li><li>المصرفية الرقمية وتكنولوجيا التشغيل</li><li>التعهيد وإدارة البائعين</li><li>الرقابة الداخلية والحوكمة</li><li>مكافحة غسل الأموال، والتحقق من الهوية، والجزاءات وواجب التحقق من العملاء</li><li>إدارة المشاريع والتغيير</li></ul> المؤهل العلميالزامي:<ul><li>درجة البكالوريوس في إدارة الأعمال، المصرفية، المالية أو تخصص ذو صلة.</li></ul> المفضل:<ul><li>ماجستير / MBA</li></ul> الشهادات المهنية المرغوبة:<ul><li>محترف بنكي معتمد</li><li>محترف إدارة المشاريع (PMP)</li></ul>

CHIEF OPERATING OFFICER (EMIRATI)Industry: Banking / Financial Services Location: UAE Employment Type: Full-time Nationality: UAE National (Emirati) with Family Book (Khulasat Al Qaid) Maximum Age: 50 Years A leading financial institution in the UAE is seeking experienced Emirati banking professionals for senior leadership positions within its UAE operations. Position OverviewThe Chief Operating Officer will be responsible for developing and executing the Bank's operational strategy, driving operational excellence, ensuring regulatory compliance, leading transformation initiatives, and strengthening service delivery across banking operations. Key Responsibilities<ul><li>Develop and execute the Bank's operational strategy in alignment with business objectives, regulatory requirements and Group standards.</li><li>Lead and oversee banking operations, including:<ul><li>Customer onboarding</li><li>Deposit acquisition</li><li>Payments</li><li>Clearing & settlement</li><li>Regulatory projects</li></ul></li><li>Drive operational excellence, productivity and cost efficiency through process optimization and continuous improvement.</li><li>Ensure compliance with UAE banking regulations, internal policies and governance frameworks.</li><li>Lead regulatory inspections, reviews and related remediation activities.</li><li>Drive digital transformation, automation, process re-engineering, system enhancements and implementation of new banking technologies.</li><li>Monitor operational performance and service quality, ensuring continuous improvement in customer experience and issue resolution.</li><li>Manage relationships with regulators, government authorities, vendors and outsourced service providers.</li><li>Support business growth initiatives, new product launches, business expansion and strategic cross-functional projects.</li><li>Lead talent development, succession planning, leadership coaching and workforce capability building.</li><li>Support and contribute to the Bank's Emiratization initiatives.</li><li>Ensure effective operational risk management, internal controls and business continuity practices.</li></ul>Desired Candidate Profile<ul><li>Minimum 8–10 years of banking experience.</li><li>Minimum 3 years in a senior leadership position within the UAE banking industry.</li><li>Proven experience in banking operations, transformation and process improvement.</li><li>Strong experience interacting with regulators, auditors and senior management.</li><li>Experience with foreign banks, multinational banking groups or international banking environments will be preferred.</li></ul> Technical & Functional Knowledge<ul><li>UAE banking regulations and operational requirements</li><li>Banking operations and transaction processing</li><li>Operational risk management</li><li>Business continuity and disaster recovery</li><li>Digital banking and operational technologies</li><li>Outsourcing and vendor management</li><li>Internal controls and governance</li><li>AML, KYC, sanctions and customer due diligence</li><li>Project and change management</li></ul> Educational QualificationMandatory:<ul><li>Bachelor's Degree in Business Management, Banking, Finance or a relevant discipline.</li></ul> Preferred:<ul><li>Master's Degree / MBA</li></ul> Desirable Professional Certifications:<ul><li>Certified Banking Professional</li><li>Project Management Professional (PMP)</li></ul>

دوام كامل

Sales Manager

في الموقع - الإمارات - دبي ٣ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

THE ROLEAbadia is an ethical luxury label rooted in culture, craft, and a quieter form of luxury. Founded in Saudi Arabia and operating out of our Al Quoz atelier in Dubai, we design timeless contemporary pieces with careful attention to fabric, detail, and meaning. Our name draws from the Arabic words for desert and timelessness, and that spirit runs through everything we make and everyone we work with. We are looking for a CRM / Sales Manager to own the customer relationship function at Abadia and lead the evolution of our sales and CRM business unit. This is a hands-on role for someone who is equally comfortable with data and with people, and who understands what it means to build lasting customer relationships in a fashion context. You will report directly to the COO and lead a team of three, spanning inventory and logistics, e-commerce operations, and sales. WHAT YOU WILL DOCustomer Strategy– Own the end-to-end CRM strategy, from acquisition through retention and reactivation– Build and maintain a clear picture of the Abadia customer: who they are, how they shop, and how to deepen that relationship over time– Develop segmentation frameworks and customer lifecycle programmes across all channels– Drive clienteling capability across the team, translating data into personalised, high-touch customer interactions Sales Leadership– Lead and develop a team of three: Inventory & Logistics, Ecom Admin, and Sales Associate– Set and track team sales targets, holding the team accountable to both individual and collective performance– Own the sales reporting cycle, including weekly performance reviews, pipeline tracking, and forecasting– Collaborate with the COO on sales strategy and the evolution of the business unit structure CRM & Data– Take ownership of Abadia's CRM platforms and ensure data integrity, process discipline, and tool adoption across the team– Build reporting frameworks that make performance visible, actionable, and easy to act on– Work with operations to connect CRM data with inventory, e-commerce, and production insights– Identify gaps in the current CRM capability and lead the work to close them E-Commerce & Channel Management– Oversee e-commerce operations as part of the team's remit, ensuring the online channel is performing and customer experience is consistent– Support the development of channel strategy in partnership with the COO– Monitor and optimise conversion, retention, and repeat purchase metrics across digital and physical touchpoints Cross-Functional Collaboration– Work closely with production and logistics to ensure fulfilment and inventory levels support the customer promise– Partner with the CEO and Brand Marketing team on product launches, client events, and campaign execution– Contribute to the broader operational rhythm of the business as a senior member of the Abadia team WHAT WE ARE LOOKING FORExperience– 5+ years in CRM, customer engagement, or sales management, ideally within fashion, retail, or a related consumer environment– Demonstrated experience leading small teams and developing people– A track record of building or improving CRM functions, not just operating within them– Background in fashion, luxury, or premium retail is a strong advantage Skills & Tools– Proficient in CRM platforms and comfortable evaluating and improving tooling– Advanced in Google Suite and Microsoft Office– Experience with Shopify and e-commerce operations– Familiarity with ERP or inventory management systems; experience with Indigo8 is an advantage– Comfortable with AI tools and project management platforms– Strong analytical skills with the ability to translate data into clear actions– Proficient in English, Arabic is advantageous Who You Are– You lead with curiosity and care. You want to understand the customer, not just manage the pipeline.– You are organised and structured without being rigid. You can hold a plan and adapt when things change.– You communicate clearly and directly, and you bring people with you.– You are excited by the prospect of building something, not just inheriting a process.– You are based in Dubai or ready to relocate. COMPENSATIONCompetitive salary plus commission. Details to be discussed at offer stage.

دوام كامل

COO

في الموقع - الإمارات - دبي ٩ يوليو ٢٠٢٦

تكنولوجيا المعلومات

1. Position Overview As a core member of Coin W's executive leadership team, the COO will oversee the establishment and execution of the exchange's global operations framework. Working closely with the CEO to define corporate strategy and drive execution, this role is responsible for efficiency improvement and performance delivery across operations, product, marketing, customer support, and compliance operations, supporting the exchange's global expansion and business growth objectives.2. Key Responsibilities Strategy & Business Management Collaborate with the CEO to develop the company's mid-to-long-term strategy and annual business targets, cascade goals across business lines, and drive execution; own overall operational KPIs including user growth, trading volume, retention, and revenue. Establish business analytics and dashboard systems, deliver regular operational health reports, and conduct business reviews with the Board and executive team to proactively identify business risks and propose optimization solutions. Orchestrate cross-functional resources across product, engineering, marketing, risk, compliance, and finance to improve overall organizational efficiency. Operations System Building Build and optimize the exchange's end-to-end operations framework, including user operations, campaign operations, content operations, community operations, and VIP operations. Lead the formulation of global multi-regional operations strategies, design localized operation plans for key markets (Middle East, Southeast Asia, Europe, Latin America, etc.), and drive regional user acquisition and trading activity growth. Establish operations SOPs and standardized processes, drive tooling, data-driven, and automation upgrades to continuously improve operational efficiency. Product & User Growth Collaborate with the product team to define product priorities and roadmap, surface product requirements from an operations perspective, and drive implementation to continuously optimize user experience and conversion funnels. Own the full user lifecycle management, build the acquisition–activation–retention–monetization–referral growth model, and drive core metric growth. Oversee the key account/VIP user operations system to improve high-net-worth user retention and ARPU. Marketing & Brand Alignment Align with the Head of Marketing on global integrated marketing strategies to ensure operations campaigns are synchronized with brand cadence and drive efficient traffic conversion. Oversee operations conversion across KOL, community, and media channels, establish channel performance measurement systems, and optimize ROI. Participate in business negotiation and execution of major industry events and strategic partnerships. Organization & Team Management Build and develop a global operations team (estimated 30–50 headcount), establish talent pipelines and performance management systems. Optimize organizational structure and collaboration workflows to enable efficient cross-regional and cross-functional coordination. Shape the operations team culture, fostering a data-driven, results-oriented, and fast-iterative team environment. Compliance & Risk Alignment Work with the Risk and Compliance teams to ensure all operations activities meet regulatory requirements across jurisdictions, balancing business growth with compliance risk. Participate in the design and implementation of AML, KYC, user suitability, and other compliance operations processes.3. Requirements Basic Qualifications8+ years of operations experience in internet, fintech, or crypto; 3+ years in team leadership or senior management roles. Prior experience as COO / VP of Operations / Director of Operations at a crypto exchange, brokerage, fintech platform, or payment company is strongly preferred. Bachelor's degree or above in finance, economics, computer science, business, or related fields. Professional Competencies Deep understanding of crypto exchange business models and industry ecosystem; familiarity with core product logic including spot, futures, and derivatives. Proven user growth methodology with successful track records of building operations systems from scratch or driving scaled growth. Strong data acumen and analytical capabilities; ability to drive business decisions through data; proficiency in data analysis tools. Global mindset with multi-market operations experience; familiarity with Middle East, Southeast Asia, or European market characteristics is a plus. Soft Skills Balanced strategic thinking and execution capability — able to contribute to top-level design and lead teams to deliver results. Exceptional cross-functional coordination and execution ability to integrate resources and achieve goals in complex environments. High stress tolerance; able to adapt to the 24/7 fast-paced and volatile crypto industry. Professional working proficiency in English for international business communication.4. Preferred Qualifications Previous core operations experience at top-tier exchanges. End-to-end experience building overseas exchange operations teams from zero to one. Established local networks and resources in the Middle East, North Africa, or Southeast Asia. Compliance operations background with CAMS, ACAMS, or related anti-money laundering certifications. Startup experience with hands-on system-building experience.

دوام كامل

Senior Facility Manager

في الموقع - الإمارات - دبي ١٢ يوليو ٢٠٢٦

الهندسة

Job Description – Senior Facility Manager Location: Kinshasa, Democratic Republic of Congo (Site-Based) Reporting To: Chief Operating Officer (COO) Position Overview INFRAROSE is seeking an experienced Senior Facility Manager to oversee the efficient management, operation, and maintenance of all site facilities, ensuring a safe, functional, and productive working environment for project teams, employees, and visitors. The Senior Facility Manager will be responsible for the overall coordination of facilities management activities, including accommodation, catering coordination, utilities, maintenance services, administration support, security coordination, and workplace services. The role will also provide oversight of the site IT function, ensuring reliable IT infrastructure, systems availability, and effective management of IT professionals supporting site operations. The successful candidate will play a key role in ensuring operational continuity and service excellence across the project site while maintaining compliance with company standards, health and safety requirements, and contractual obligations. Key Responsibilities 1. Facilities Management & Site Operations Lead the overall facilities management function for the INFRAROSE project site in Kinshasa. Ensure efficient operation and maintenance of all site facilities, including offices, accommodation facilities, common areas, welfare facilities, and support infrastructure. Develop and implement facility management procedures, standards, and service delivery processes. Coordinate with internal departments and external service providers to ensure smooth daily operations. Monitor facility-related contracts, service agreements, and supplier performance. Ensure facilities are maintained in line with company standards, health, safety, quality, and environmental requirements. 2. Accommodation & Camp Management Oversee employee accommodation services, ensuring adequate living conditions for site personnel and expatriate staff. Coordinate room allocations, occupancy management, maintenance requests, and accommodation improvements. Ensure effective management of housekeeping, laundry, cleaning, and related services. Monitor accommodation standards and continuously identify opportunities for improvement. 3. Utilities, Maintenance & Infrastructure Coordination Oversee site utilities management, including electricity, water supply, generators, HVAC systems, and other essential services. Coordinate preventive and corrective maintenance activities with engineering and maintenance teams. Ensure timely resolution of facility-related issues affecting business continuity. Support planning and implementation of facility upgrades and improvement projects. 4. IT Operations Oversight Provide leadership and operational oversight to the site IT function. Manage and coordinate IT professionals supporting site operations. Ensure reliable availability of IT infrastructure, including networks, hardware, software, communication systems, and user support services. Coordinate with corporate IT teams to ensure alignment with company standards, cybersecurity requirements, and technology policies. Oversee IT service requests, incident management, system upgrades, and technology deployment at site level. Ensure proper onboarding and offboarding processes related to IT access, equipment allocation, and user accounts. Monitor IT performance indicators and ensure timely resolution of technical issues. 5. Vendor & Contractor Management Manage relationships with facility management contractors, suppliers, and service providers. Review service quality, performance indicators, and compliance with contractual requirements. Support procurement activities related to facilities, IT services, and operational requirements. Ensure effective cost management and optimization of facility-related expenses. 6. Administration & Employee Services Support site administration activities to ensure smooth employee experience. Coordinate with HR, Logistics, Fleet, Travel, and Security teams on operational requirements. Support onboarding and mobilization of new employees by ensuring facilities, accommodation, and IT requirements are ready prior to arrival. Contribute to improving employee welfare and overall site experience. 7. Health, Safety & Compliance Ensure facilities comply with applicable health, safety, environmental, and regulatory requirements. Promote a safe and healthy workplace environment. Participate in audits, inspections, and continuous improvement initiatives. Ensure emergency preparedness plans are maintained and tested. Qualifications & Experience Bachelor’s degree in Facilities Management, Engineering, Business Administration, Information Technology, or a related discipline. Minimum 10 years of experience in facilities management, site operations, workplace management, or related roles. Proven experience managing facilities in large-scale construction, EPC/EPCM, mining, infrastructure, aviation, or industrial projects. Experience managing remote or site-based operations with multicultural teams. Previous experience overseeing IT operations or coordinating IT teams is highly desirable. Strong experience managing contractors, vendors, and service providers. Experience working in Africa or challenging operational environments is an advantage. Technical & Professional Skills Strong knowledge of facility management principles and best practices. Understanding of building services, utilities, maintenance, and workplace operations. Good knowledge of IT infrastructure, networks, systems support, and IT service management. Strong contract and vendor management skills. Ability to manage multiple priorities in a fast-paced project environment. Strong organizational, leadership, and problem-solving abilities. Excellente communication and stakeholder management skills. Personal Attributes Strong leadership and team management capabilities. Proactive and solution-oriented mindset. High level of integrity, accountability, and professionalism. Ability to work effectively with multicultural teams. Strong attention to detail and commitment to service excellence. Ability to operate independently in a site-based environment. Working Conditions Location : Project Site – Kinshasa, Democratic Republic of Congo Work Environment: Site-based role supporting a major infrastructure project

دوام كامل لينكدإن

Head of Operations

عن بُعد - الإمارات - دبي ٢٠ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Operations for e Com DTC brand based in United Arab Emirates. This is a high-impact operations leadership role within a fast-growing, 8-figure direct-to-consumer business. You will take ownership of the operating infrastructure that supports supply chain, inventory, fulfillment, systems, reporting, hiring, and execution. The role is designed for a hands-on builder who can turn operational complexity into clear processes, accountable ownership, and measurable performance. You will identify gaps, build SOPs, establish systems, recruit functional leaders, and create the structure needed for sustainable scale. A major focus will be transitioning day-to-day operational responsibility away from the Founder and toward a capable team of independent functional owners. You will work across distributed teams, vendors, agencies, manufacturers, and operational partners in a highly entrepreneurial environment. Success means building an organization that runs efficiently, solves problems proactively, and no longer depends on you for daily execution. Accountabilities Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing relationships, 3PL and fulfillment, returns, vendor management, and agency coordination. Build and maintain scalable operating systems, processes, and SOPs, ensuring every recurring workflow has clear ownership, documentation, measurement, and accountability. Establish and maintain an operational knowledge base in Notion, continuously improving processes as the business grows and new needs emerge. Develop accurate inventory systems of record, purchase-order calendars, and processes that improve inventory visibility, planning, and stock availability. Build reliable reporting and a single source of truth for weekly leadership metrics, including inventory, stockouts, cost per order, channel and subscription revenue, vendor performance, and other operational KPIs. Create automated subscription and channel revenue reporting and develop a concise weekly operations scorecard for leadership decision-making. Establish vendor and agency scorecards to monitor performance, identify issues, and drive continuous improvement. Identify missing organizational functions, define roles and scorecards, lead recruitment, conduct screening, onboard new hires, and develop functional owners. Build a team of 4–6 functional leaders who can independently own their respective areas and operate without daily intervention. Create repeatable hiring pipelines, work-sample assessments, onboarding systems, and accountability mechanisms. Translate decisions into clear written specifications with defined owners, deadlines, and completion criteria, then follow through until execution is complete. Diagnose operational issues by tracing performance changes back to their underlying causes and implementing sustainable solutions. Continuously identify and resolve operational problems before they escalate into Founder-level issues. Build the infrastructure and organizational capability required to ultimately transition into broader COO-level responsibilities. Requirements At least 3 years of operations experience within a physical-product, e-commerce, or direct-to-consumer business. Experience operating within a high-growth environment, ideally supporting or helping scale a brand generating approximately $20M–$50M in annual revenue. Direct experience across multiple operational functions, including supply chain, inventory, 3PL/fulfillment, customer support operations, creative, and growth teams. Demonstrated experience building a department, function, operating system, hiring process, reporting infrastructure, or other business capability from the ground up. Strong understanding of physical-product operations, including lead times, purchase orders, landed costs, inventory, fulfillment, manufacturing, and 3PL relationships. Proven experience hiring, onboarding, managing, developing, and, when necessary, exiting team members. Strong working knowledge of Shopify, Notion, spreadsheets, and modern AI tools such as Claude or comparable AI productivity platforms. Highly analytical and diagnostic approach, with the ability to investigate operational changes, identify root causes, and turn data into action. Hands-on operating style with a willingness to work directly in spreadsheets, systems, processes, and operational details when required. Strong process-design capabilities and the ability to transform recurring work into documented, measurable, and scalable systems. Comfortable entering environments where processes may be incomplete, inconsistent, or undocumented, and approaching ambiguity with curiosity and a solution-oriented mindset. Strong organizational, communication, and execution skills, with the ability to establish accountability across teams and external partners. Ability to operate independently in a fast-paced entrepreneurial environment while balancing strategic priorities with hands-on execution. Builder mentality with a demonstrated preference for creating scalable systems and developing teams rather than simply maintaining existing operations. Benefits Fully remote position with the flexibility associated with a distributed operating environment. High level of ownership and autonomy over the company's operational infrastructure and organizational development. Opportunity to directly shape supply chain, reporting, systems, hiring, and operational processes within a high-growth DTC business. Significant leadership scope with the opportunity to build and develop a team of 4–6 functional owners. Potential equity conversation after 12 months, contingent on performance and progress toward defined COO-level criteria. Opportunity to progress toward a COO-level role once functional leaders are independently managing their domains and day-to-day operational involvement is no longer required. Direct visibility into business performance and the opportunity to make measurable improvements across operational efficiency, inventory, fulfillment, reporting, and organizational accountability. How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

دوام كامل لينكدإن

رئيس العمليات التجارية

هجين - الإمارات - دبي الأمس

تكنولوجيا المعلومات

نبذة عن Syscort Syscort هي شركة عالمية للاستشارات والخدمات التقنية مقرها في الإمارات العربية المتحدة، تقدم حلول تحول الأعمال عبر منطقة الشرق الأوسط وشمال أفريقيا، وآسيا والمحيط الهادئ، والمملكة المتحدة، والولايات المتحدة، وأوروبا. نحن متخصصون في استشارات الخزينة والمخاطر، والتحول المالي، والبيانات والتحليلات، والذكاء الاصطناعي والأتمتة، والاستشارات التقنية، مما يساعد المؤسسات على تحسين عملياتها، واكتشاف الرؤى، وبناء مؤسسات جاهزة للمستقبل. هدف الدور الوظيفي امتلاك وتحسين نظام التشغيل اليومي لشركة Syscort. سيعمل الشخص عبر الإدارات لتحديد المشكلات التشغيلية، وبناء العمليات وإجراءات التشغيل القياسية (SOPs)، وتنفيذ الأنظمة، وتدريب الموظفين، وقيادة التنفيذ، والتحسين المستمر لكيفية عمل الشركة. الهدف هو جعل Syscort أقل اعتماداً على المؤسس والموظفين الأفراد، وأن تُدار بشكل متزايد من خلال عمليات وأنظمة وأتمتة ومساءلة واضحة. المسؤوليات الرئيسية فهم الأعمال والعمليات: فهم كيفية عمل المبيعات، وما قبل البيع، والتسليم، والمالية، والموارد البشرية، والتسويق، والإدارة. تحديد الاختناقات، وأوجه القصور، والازدواجية، وفجوات التواصل، والاعتماد على المؤسس. رسم خرائط للعمليات الحالية (AS-IS) وتصميم عمليات مستقبلية عملية (TO-BE). تحديد ملكية واضحة ومسؤوليات ومسارات الموافقة والتصعيد. تنفيذ العمليات وإجراءات التشغيل القياسية (SOPs): إنشاء وصيانة إجراءات التشغيل القياسية وقوائم التحقق وسير العمل والقوالب والسياسات. تحويل العمليات إلى إجراءات تشغيل عملية يمكن للموظفين اتباعها بالفعل. تنفيذ العمليات بدلاً من مجرد توثيقها. مراجعة وتحسين إجراءات التشغيل القياسية بانتظام بناءً على تعليقات العمل. التنفيذ العملي: تولي مسؤولية المشاريع التشغيلية وقيادتها حتى الاكتمال. المتابعة مع مديري الإدارات والتأكد من تنفيذ الإجراءات المتفق عليها. حل المشكلات التشغيلية متعددة الوظائف. التدخل حيثما تكون العمليات غير واضحة أو تفتقر إلى الملكية. بناء هيكل حول المجالات التي تعتمد حالياً على الرئيس التنفيذي. الأنظمة والأتمتة: تحسين Hub Spot، وRippling، وإدارة المشاريع، والمالية، وغيرها من أنظمة الأعمال. تحديد العمليات المتكررة/اليدوية المناسبة للأتمتة. العمل مع فريق Syscort التقني لتنفيذ أتمتة سير العمل والذكاء الاصطناعي. ضمان دعم الأنظمة لعمليات الأعمال المحددة وتدفقات البيانات. تأهيل وتدريب الموظفين: بناء عمليات تأهيل خاصة بكل دور وظيفي. تدريب الموظفين الجدد على إجراءات التشغيل القياسية والأنظمة وسير العمل. التأكد من فهم الموظفين لمسؤولياتهم ومؤشرات الأداء الرئيسية ومسارات التصعيد. الاحتفاظ بقاعدة معرفية مركزية لعمليات الشركة. الأداء والحوكمة: تحديد مؤشرات الأداء الرئيسية التشغيلية ولوحات التحكم. مراقبة مدى اتباع العمليات. إجراء مراجعات تشغيلية أسبوعية وتتبع بنود الإجراءات. تحديد المشكلات المتكررة وقيادة حل الأسباب الجذرية. تصعيد الاستثناءات الهامة فقط إلى الرئيس التنفيذي. التحسين المستمر: البحث باستمرار عن طرق لتقليل التكلفة والعمل اليدوي والتأخير والاعتماد على الأفراد. تحديد الفرص للتبسيط والتوحيد والأتمتة. قياس تأثير التحسينات التشغيلية. أول 90 يوماً 0–30 يوماً: فهم الأعمال، ورسم خرائط للعمليات الرئيسية، وتحديد الاختناقات التشغيلية الرئيسية والاعتماد على الرئيس التنفيذي. 31–60 يوماً: تنفيذ العمليات ذات الأولوية، وإجراءات التشغيل القياسية، وهياكل الملكية، ولوحات التحكم، وتحسينات النظام. 61–90 يوماً: تدريب الفرق، وفرض العمليات، وأتمتة سير عمل مختار، وتأسيس إيقاع تشغيلي مستدام. المرشح المثالي 5–10 سنوات في العمليات التجارية، أو التميز في العمليات، أو استشارات الإدارة، أو مكتب إدارة المشاريع (PMO)، أو تحول الأعمال، أو دور مماثل. منفذ عملي يشعر بالراحة في القيام بالعمل، وليس فقط إدارته. مهارات قوية في رسم خرائط العمليات، وإجراءات التشغيل القياسية، وتنفيذ المشاريع. القدرة على العمل عبر إدارات متعددة. مهارات تواصل قوية وإدارة أصحاب المصلحة. إجادة استخدام أنظمة CRM وHRMS وERP وأدوات الأتمتة والذكاء الاصطناعي. منظم للغاية، تحليلي، واستباقي. قادر على العمل بشكل مستقل في شركة سريعة النمو. مقاييس النجاح تقليل تدخل الرئيس التنفيذي في العمليات الروتينية. توثيق وتنفيذ العمليات الحاسمة. تنفيذ أسرع وأكثر اتساقاً. تقليل الأخطاء التشغيلية وإعادة العمل. تحسين تأهيل وإنتاجية الموظفين. زيادة أتمتة العمل المتكرر. ملكية ومساءلة واضحة عبر الإدارات. رؤية إدارية أقوى من خلال لوحات التحكم ومؤشرات الأداء الرئيسية. هذا دور عملي للبناء/التشغيل مع مسار محتمل ليصبح رئيساً للعمليات (COO) مع توسع Syscort.

About SYSCORT Syscort is a global consulting and technology services firm based in the UAE, delivering business transformation solutions across MENA, APAC, UK, US, and Europe. We specialize in Treasury & Risk Consulting, Financial Transformation, Data & Analytics, AI & Automation, and Technology Consulting, helping organizations optimize operations, unlock insights, and build future-ready enterprises. Role Objective Own and improve Syscort's day-to-day operating system. The person will work across departments to identify operational problems, build processes and SOPs, implement systems, train employees, drive execution and continuously improve how the business operates. The objective is to make Syscort less dependent on the founder and individual employees and increasingly run through clear processes, systems, automation and accountability. Key Responsibilities Business & Process Understanding Understand how Sales, Presales, Delivery, Finance, HR, Marketing and Administration operate. Identify bottlenecks, inefficiencies, duplication, communication gaps and founder dependencies. Map AS-IS processes and design practical TO-BE processes. Establish clear ownership, responsibilities, approvals and escalation paths. Process & SOP Implementation Create and maintain SOPs, checklists, workflows, templates and policies. Convert processes into practical operating procedures that employees can actually follow. Implement processes rather than only documenting them. Regularly review and improve SOPs based on business feedback. Hands-on Execution Take ownership of operational projects and drive them to completion. Follow up with department owners and ensure agreed actions are implemented. Resolve cross-functional operational issues. Step in where processes are unclear or ownership is missing. Build structure around areas currently dependent on the CEO. Systems & Automation Optimize Hub Spot, Rippling, project management, finance and other business systems. Identify repetitive/manual processes suitable for automation. Work with Syscort's technical team to implement workflow automation and AI. Ensure systems support the defined business process and data flows. Employee Onboarding & Training Build role-specific onboarding processes. Train new hires on SOPs, systems and workflows. Ensure employees understand their responsibilities, KPIs and escalation paths. Maintain a central knowledge base for company processes. Performance & Governance Define operational KPIs and dashboards. Monitor whether processes are being followed. Run weekly operational reviews and track action items. Identify recurring problems and drive root-cause resolution. Escalate only significant exceptions to the CEO. Continuous Improvement Continuously look for ways to reduce cost, manual work, delays and dependency on individuals. Identify opportunities to simplify, standardize and automate. Measure the impact of operational improvements. First 90 Days 0–30 Days: Understand the business, map key processes and identify major operational bottlenecks and CEO dependencies. 31–60 Days: Implement priority processes, SOPs, ownership structures, dashboards and system improvements. 61–90 Days: Train teams, enforce processes, automate selected workflows and establish a sustainable operating cadence. Ideal Candidate 5–10 years in Business Operations, Process Excellence, Management Consulting, PMO, Business Transformation or a similar role. Hands-on executor who is comfortable doing the work, not just managing it. Strong process mapping, SOP and project execution skills. Comfortable working across multiple departments. Strong communication and stakeholder management skills. Comfortable with CRM, HRMS, ERP, automation and AI tools. Highly organized, analytical and proactive. Able to work independently in a fast-growing company. Success Measures Reduced CEO involvement in routine operations. Critical processes documented and implemented. Faster and more consistent execution. Reduced operational errors and rework. Improved employee onboarding and productivity. Increased automation of repetitive work. Clear ownership and accountability across departments. Stronger management visibility through dashboards and KPIs. This is a hands-on builder/operator role with a potential path to Head of Operations / COO as Syscort scales.

دوام كامل لينكدإن

مدير عام

في الموقع - الإمارات - دبي منذ 2 ساعة

الطب والرعاية الصحية

مدير عام – 200 Health قطاع الصحة: التكنولوجيا الصحية / الصحة الرقمية / طول العمر والوقاية الصحية المسمى الوظيفي: مدير عام حول 200 Health: تعتبر 200 Health منصة تكنولوجية صحية تركز على مساعدة الأفراد على فهم صحتهم وتحسينها بشكل أفضل. من خلال اختبارات الدم المتقدمة وتحليل العمر البيولوجي، تقوم المنصة بتحويل بيانات الصحة المعقدة إلى رؤى واضحة ومرئية وتوصيات مخصصة تمكن الأفراد من اتخاذ قرارات صحية أكثر ذكاءً وقائمة على البيانات. تقيّم المنصة مجالات تشمل العمر البيولوجي والوظيفي، والصحة الأيضية، وصحة القلب والأوعية الدموية، والالتهابات والتعافي، والمغذيات، والهرمونات، وغيرها من الفحوصات الصحية. توفر 200 Health رؤى وتوصيات صحية، في حين يتم تقديم القرارات والعلاجات الطبية بشكل مستقل من خلال مقدمي الرعاية الصحية والعيادات الشريكة. الدور: نبحث عن مدير عام ريادي ومدفوع تجارياً لقيادة 200 Health خلال مرحلة نموها القادمة. هذا دور قيادي رفيع المستوى يتحمل مسؤولية الأداء العام للأعمال، بما في ذلك الاستراتيجية، وبيان الأرباح والخسائر (P&L)، والنمو التجاري، والعمليات، والشراكات، وتجربة العملاء، وقيادة الفريق. سيجلب المرشح المثالي خبرة قوية في مجالات التكنولوجيا الصحية، أو الصحة الرقمية، أو التشخيص، أو الرعاية الصحية الوقائية، أو طول العمر، أو تكنولوجيا العافية، أو أي نشاط تجاري متعلق بالرعاية الصحية، مع سجل حافل في بناء وتوسيع نطاق الأعمال التجارية الناجحة. المسؤوليات الرئيسية: امتلاك الاستراتيجية العامة، وبيان الأرباح والخسائر (P&L)، والأداء التجاري لشركة 200 Health. تطوير وتنفيذ استراتيجية نمو الشركة وتوسعها في السوق. بناء عمليات تشغيلية قابلة للتوسع عبر رحلة العميل. تعزيز اكتساب العملاء، ومشاركتهم، والاحتفاظ بهم، وزيادة القيمة الدائمة لهم. تحديد وتطوير شراكات استراتيجية مع العيادات ومقدمي الرعاية الصحية والمختبرات والشركاء الآخرين ذوي الصلة. الإشراف على التطوير التجاري لنظام اختبارات ورؤى وتوصيات 200 Health. العمل عن كثب مع فرق المنتج والتكنولوجيا لتحسين تجربة العملاء الرقمية باستمرار. استخدام بيانات العملاء، والبيانات الصحية، والبيانات التجارية لتحديد فرص النمو والتحسين. تطوير فرص إيرادات وشراكات وقنوات توزيع جديدة. إنشاء مؤشرات الأداء الرئيسية ولوحات المعلومات عبر مجالات النمو، والعمليات، وتجربة العملاء، والأداء المالي. توظيف وتطوير وقيادة فريق متعدد التخصصات عالي الأداء. ضمان عمل الشركة بفعالية ضمن أطر الرعاية الصحية المناسبة، وخصوصية البيانات، والأطر التنظيمية. العمل عن كثب مع المؤسسين/المساهمين بشأن الاستراتيجية، والميزانيات، وأولويات الاستثمار، وتطوير الأعمال على المدى الطويل. ما نبحث عنه: خبرة قيادية كبيرة كمدير عام، أو مدير دولة، أو رئيس وحدة أعمال، أو مدير تجاري، أو مدير عمليات (COO)، أو مدير إداري، أو دور قيادي مماثل. خبرة قوية في مجال التكنولوجيا الصحية أو الرعاية الصحية، ويفضل أن تشمل الصحة الرقمية، والتشخيص، وخدمات المختبرات، وطول العمر، والصحة الوقائية، والرعاية الصحية المخصصة، أو تكنولوجيا العافية. خبرة مثبتة في تحمل مسؤولية بيان الأرباح والخسائر (P&L) وأداء الأعمال. عقلية تجارية قوية مع خبرة في دفع الإيرادات ونمو العملاء. خبرة في بناء شراكات عبر منظومة الرعاية الصحية. فهم قوي للمنتجات الرقمية ورحلات العملاء المعتمدة على التكنولوجيا. القدرة على العمل بنجاح في بيئة ريادية عالية النمو. مهارات تحليلية قوية والراحة في اتخاذ القرارات القائمة على البيانات. خبرة في بناء وإدارة فرق متعددة الوظائف. مهارات ممتازة في إدارة أصحاب المصلحة، والتواصل، والقيادة. الخلفية المفضلة: نحن مهتمون بشكل خاص بالمرشحين القادمين من شركات تعمل في: الصحة الرقمية / التكنولوجيا الصحية • التشخيص واختبارات الدم • طول العمر والصحة الوقائية • الطب المخصص • منصات الرعاية الصحية • رعاية صحية للمستهلك • تكنولوجيا العافية • الصحة عن بعد • بيانات وتحليلات الصحة. كيف يبدو النجاح: سيؤسس المدير العام لشركة 200 Health كياناً تجارياً ناجحاً وقابلاً للتوسع في مجال التكنولوجيا الصحية، مع تقديم تجربة عملاء عالية الجودة وبناء منظومة قوية من شركاء الرعاية الصحية والعيادات. الهدف النهائي هو مساعدة العملاء على تحقيق فهم أوضح لصحتهم، واتخاذ قرارات أكثر ذكاءً قائمة على البيانات، ودعم الأداء الصحي على المدى الطويل وطول العمر.

General Manager – 200 Health Industry: Health Tech / Digital Health / Longevity & Preventative Health Position: General Manager About 200 Health200 Health is a Health Tech platform focused on helping people better understand and optimise their health. Through advanced blood testing and Biological Age analysis, the platform translates complex health data into clear, visual insights and personalised recommendations that enable smarter, data-driven health decisions. The platform assesses areas including biological and functional age, metabolic health, cardiovascular health, inflammation and recovery, nutrients, hormones, and other health panels.200 Health provides health insights and recommendations, while medical decisions and treatments are delivered independently through healthcare providers and partner clinics. The Role We are looking for an entrepreneurial and commercially driven General Manager to lead 200 Health through its next stage of growth. This is a senior leadership role with responsibility for the overall performance of the business, including strategy, P&L, commercial growth, operations, partnerships, customer experience, and team leadership. The ideal candidate will bring strong experience within Health Tech, digital health, diagnostics, preventative healthcare, longevity, wellness technology, or a related healthcare business, with a track record of building and scaling commercially successful businesses. Key Responsibilities Own the overall strategy, P&L and commercial performance of 200 Health. Develop and execute the company's growth and market expansion strategy. Build scalable operating processes across the customer journey. Drive customer acquisition, engagement, retention and lifetime value. Identify and develop strategic partnerships with clinics, healthcare providers, laboratories and other relevant partners. Oversee the commercial development of 200 Health's testing, insights and recommendation ecosystem. Work closely with product and technology teams to continuously improve the digital customer experience. Use customer, health and commercial data to identify opportunities for growth and optimisation. Develop new revenue opportunities, partnerships and distribution channels. Establish KPIs and dashboards across growth, operations, customer experience and financial performance. Recruit, develop and lead a high-performing multidisciplinary team. Ensure the business operates effectively within the appropriate healthcare, data privacy and regulatory frameworks. Work closely with founders/shareholders on strategy, budgets, investment priorities and long-term business development. What We're Looking For Significant leadership experience as a General Manager, Country Manager, Business Unit Head, Commercial Director, COO, Managing Director or similar senior role. Strong experience within Health Tech or healthcare, ideally including digital health, diagnostics, laboratory services, longevity, preventative health, personalised healthcare or wellness technology. Proven experience taking ownership of P&L and business performance. Strong commercial mindset with experience driving revenue and customer growth. Experience building partnerships across the healthcare ecosystem. Strong understanding of digital products and technology-enabled customer journeys. Ability to operate successfully in a high-growth, entrepreneurial environment. Strong analytical skills and comfort making data-driven decisions. Experience building and managing cross-functional teams. Excellent stakeholder management, communication and leadership skills. Preferred Background We would be particularly interested in candidates coming from businesses operating in:Digital Health / Health Tech • Diagnostics & Blood Testing • Longevity & Preventative Health • Personalised Medicine • Healthcare Platforms • Consumer Healthcare • Wellness Technology • Telehealth • Health Data & Analytics What Success Looks Like The General Manager will establish 200 Health as a scalable, commercially successful Health Tech business while delivering a high-quality customer experience and building a strong ecosystem of healthcare and clinical partners. The ultimate objective is to help customers achieve a clearer understanding of their health, make smarter data-driven decisions, and support long-term health performance and longevity.

دوام كامل

Digital Transformation Manager

عن بُعد - الإمارات - دبي ٢٣ يونيو ٢٠٢٦

التعليم والتدريب

???? DIGITAL TRANSFORMATION MANAGER???? POSITION OVERVIEW???? Mid-Level to Senior Management Role ???? Digital Strategy / Business Transformation / Innovation / Technology Leadership ???? Automation | Process Optimization | Data Transformation | Change Management The Digital Transformation Manager leads the adoption of digital technologies and modern business solutions to improve organizational performance, efficiency, and competitiveness. This role connects business strategy with technology execution to drive large-scale transformation.???? ROLE OBJECTIVELead digital transformation strategy ????Improve business processes through technology ⚙️Drive automation and innovation ????Enable data-driven decision-making ????Manage transformation programs and projects ????Support organizational change and adoption ????Align IT and business goals ????Deliver measurable business value and efficiency gains ???????? CORE RESPONSIBILITIES???? Digital Strategy Development Design and implement transformation roadmaps aligned with company goals and long-term business strategy.⚙️ Process Optimization Analyze workflows, identify inefficiencies, and redesign processes using automation and digital tools.???? Technology Implementation Lead implementation of technologies such as AI, cloud computing, ERP systems, CRM platforms, and enterprise applications.???? Data & Analytics Enablement Develop dashboards, reporting systems, and analytics frameworks to improve decision-making.???? Change Management Manage organizational change, communication plans, training programs, and user adoption strategies.???? Program & Project Management Oversee digital transformation initiatives ensuring delivery within scope, time, budget, and quality.???? Stakeholder Management Collaborate with executives, IT teams, vendors, and business units to align transformation goals.???? Innovation Leadership Identify emerging technologies and opportunities to enhance products, services, and operations.???? IDEAL CANDIDATE PROFILE✔ Strong strategic thinking and analytical mindset ???? ✔ Experience in digital transformation or consulting ???? ✔ Understanding of business processes and systems ???? ✔ Strong project/program management skills ???? ✔ Excellent leadership and communication abilities ???? ✔ Ability to manage organizational change ???? ✔ Knowledge of modern digital technologies ???????? EDUCATION & QUALIFICATIONS???? Bachelor’s or Master’s Degree in:Information Technology Computer Science Business Administration Engineering Management Related fields???? Preferred certifications:MBA (advantage) PMP Certification Agile / Scrum Certification Lean Six Sigma Change Management Certification (Prosci)???? Experience in:Digital transformation programs Process improvement initiatives Enterprise systems (ERP/CRM) Data analytics and BI tools Automation and AI solutions IT-business integration???? Knowledge of:Cloud platforms (AWS, Azure, GCP) ERP systems (SAP, Oracle, Microsoft Dynamics) Business intelligence tools (Power BI, Tableau) AI & automation technologies Agile methodologies Enterprise architecture???? CAREER PROGRESSION???? Business Analyst / Junior Consultant ⬇️ ???? Transformation Consultant ⬇️ ???? Digital Transformation Manager ⬇️ ???? Senior Transformation Manager ⬇️ ???? Business Transformation Director ⬇️ ???? Chief Transformation Officer (CTO) / COO Track???? WHAT YOU WILL GAIN???? Experience leading enterprise transformation programs ???? Exposure to AI, automation, and emerging technologies ???? Strong strategic and operational optimization skills ⚙️ Experience in process redesign and efficiency improvement ???? Executive-level stakeholder management experience ???? Clear pathway to senior leadership roles???? ROLE SUMMARYThe Digital Transformation Manager is a key driver of modern business evolution. This role blends strategy, technology, and leadership to transform how organizations operate, innovate, and compete in a digital-first world.???? Transform Business ???? Enable Innovation ⚙️ Optimize Processes ???? Drive Data Decisions ???? Lead Change

دوام كامل لينكدإن

مدير الشؤون القانونية والامتثال

في الموقع - الإمارات - دبي الأربعاء

المحاسبة والمالية والبنوك

بالنيابة عن عميلنا، وهي شركة استثمارية مقرها مركز دبي المالي العالمي (DIFC)، نحن نبحث عن نائب رئيس للشؤون القانونية والامتثال للانضمام إلى شركتهم. سيعمل نائب الرئيس للشؤون القانونية والامتثال بصفته (1) مستشاراً قانونياً داخل الشركة، حيث يقدم توجيهات قانونية عملية لضمان امتثال جميع العمليات التجارية للقوانين واللوائح المعمول بها. يتضمن هذا الدور صياغة ومراجعة والتفاوض على وثائق قانونية متنوعة، وتقديم المشورة بشأن إدارة المخاطر وقضايا الامتثال. سيتعاون نائب الرئيس للشؤون القانونية والامتثال بشكل وثيق مع الشركاء الإداريين لمعالجة المخاوف القانونية، وسيشرف شاغل الوظيفة على وظيفة الامتثال، بما في ذلك تنسيق إجراءات اعرف عميلك (KYC) وعوائد مكافحة غسل الأموال (AML)، بهدف حماية سمعة الشركة وصناديقها مع تقديم مشورة تركز على العميل في الوقت نفسه. وصف الوظيفة: (1) الشؤون القانونية• صياغة ومراجعة مجموعة واسعة من العقود والاتفاقيات والوثائق القانونية الأخرى لضمان كونها سليمة قانوناً وقابلة للتنفيذ وتتماشى مع مصالح الشركة الفضلى.• ضمان دقة وشمولية جميع الوثائق القانونية والتزامها بالمعايير القانونية وممارسات الصناعة.• تقديم مشورة قانونية متخصصة بشأن مسائل متنوعة تشمل على سبيل المثال لا الحصر عقود الشركة ووثائق الصناديق والاتفاقيات المختلفة.• تقييم وتقديم المشورة بشأن المخاطر القانونية المرتبطة بالعمليات التجارية والمبادرات الاستراتيجية، وتقديم حلول عملية لتخفيف المشكلات المحتملة.• مراقبة وتفسير التغيرات في القوانين واللوائح ومعايير الصناعة التي تؤثر على الشركة.• العمل بشكل وثيق مع الفرق الداخلية مثل الإدارة والموارد البشرية والمالية والعمليات لتقديم دعم قانوني شامل ومعالجة أي قضايا قانونية قد تنشأ.• التعامل مع الاستفسارات القانونية ذات الصلة من المستثمرين. (2) الامتثال• قيادة وظيفة الامتثال، مع تقديم تقارير مباشرة إلى الرئيس التنفيذي والمدير المالي ومدير العمليات.• الإشراف على الامتثال التنظيمي عبر الولايات القضائية، وخاصة أطر سلطة دبي للخدمات المالية (DFSA).• ضمان الالتزام بسياسات القوانين واللوائح والامتثال المعمول بها وتقديم المشورة بشأنها.• تشجيع وتحسين ثقافة الامتثال.• تقديم تحليل ومشورة بشأن تأثير الإطار التنظيمي على الأعمال وعملائها.• التطوير النشط لمهارات ومسارات العمل المهنية لكل عضو في فريق الامتثال. المتطلبات:• محامٍ مؤهل حاصل على درجة الماجستير في القانون (LL.M.).• يجب أن يمتلك 6 سنوات من الخبرة في الشؤون القانونية والامتثال.• يفضل وجود خبرة في مركز دبي المالي العالمي/سلطة دبي للخدمات المالية (DIFC/DFSA) كولاية قضائية قانونية ولكنها ليست ضرورية.• خبرة داخل وظيفة رقابية في صناعة إدارة الأصول، ويفضل أن تكون في مجال الامتثال أو الشؤون القانونية.• معرفة متعمقة بالمبادئ القانونية، بما في ذلك قانون العقود وقانون العمل وحوكمة الشركات.• مهارات تحليلية وحل مشكلات استثنائية مع القدرة على التعامل مع القضايا القانونية المعقدة.• مهارات تفاوض وتواصل قوية، مع القدرة على نقل المفاهيم القانونية بوضوح وفعالية.• مستوى عالٍ من النزاهة والاحترافية، مع التزام قوي بالسرية.• القدرة على العمل بشكل مستقل وكذلك بشكل تعاوني في بيئة سريعة الخطى.• مهارات تنظيمية ممتازة واهتمام بالتفاصيل، مع الاستعداد للعمل ضمن فريق صغير.

On behalf of our client, an investment firm based in DIFC we are looking for a VP Legal and Compliance to join their firm. The VP Legal and Compliance will serve as (i) legal counsel within the company, providing practical legal guidance to ensure that all business operations comply with applicable laws and regulations. This role involves drafting, reviewing, and negotiating various legal documents, advising on risk management and compliance issues. The VP Legal and Compliance will collaborate closely with the Managing Partners to address legal concerns, the Incumbent oversee the compliance function, including coordinating of KYC, AML returns, with a view towards protecting the Company’s, as well as its Funds, reputation whilst concurrently providing client focused advice. Job Description: (i) Legal• Draft and review a wide range of contracts, agreements, and other legal documents to ensure they are legallysound, enforceable, and aligned with the company's best interests.• Ensure that all legal documentation is accurate, comprehensive, and adheres to legal standards and industrypractices.• Provide expert legal advice on diverse matters including but not limited to company contracts, funddocuments, and various agreements.• Evaluate and advise on legal risks associated with business operations and strategic initiatives, offeringpractical solutions to mitigate potential issues.• Monitor and interpret changes in laws, regulations, and industry standards that impact the company.• Work closely with internal teams such as administration, HR, finance, and operations to providecomprehensive legal support and address any legal issues that arise.• Handle related legal inquiries of investors. (ii) Compliance• Lead the compliance function, reporting directly to the CEO, CFO and COO.• Oversee regulatory compliance across jurisdictions, particularly the DFSA frameworks.• Ensuring adherence to, and providing advice on, applicable laws, regulations Compliance policies.• Encouraging and improving the compliance culture• Providing analysis, and advice on the impact of the regulatory framework on the business and its clients.• Actively developing the skills and careers of each member of the Compliance team. Requirements:• Qualified attorney-at-law with a Master of Laws (LL. M.).• Would hold 6 years exposure within legal and compliance.• Experience with DIFC/DFSA as a legal jurisdiction preferred but not essential.• Experience within a control function within the asset management industry, ideally within Compliance or Legal.• In-depth knowledge of legal principles, including contract law, employment law, and corporate governance.• Exceptional analytical and problem-solving skills with the ability to navigate complex legal issues.• Strong negotiation and communication skills, with the capability to convey legal concepts clearly andeffectively.• High level of integrity and professionalism, with a strong commitment to confidentiality.• Ability to work independently as well as collaboratively in a fast-paced environment.• Excellent organizational skills and attention to detail, happy to work in a small team

دوام كامل لينكدإن

مدير المشاريع

في الموقع - الإمارات - دبي منذ 2 ساعة

النفط والغاز والطاقة

الغرض من الوظيفة: قيادة وتحمل المسؤولية الكاملة عن أداء تسليم المشاريع على مستوى العالم — بدءاً من منح الطلب وحتى الإنجاز النهائي، مع حماية هوامش ربح المشاريع وضمان التسليم في الوقت المحدد وبالجودة المطلوبة بما يتماشى مع نموذج التشغيل المستهدف، وذلك لضمان تحويل العقود الممنوحة إلى نتائج مربحة وموثوقة للعملاء وللشركة. الأبعاد المسؤوليات الرئيسية / مقاييس الأداء: قيادة وتطوير وتنفيذ استراتيجية تسليم المشاريع • امتلاك أداء سلسلة القيمة من البداية إلى النهاية — من هامش العطاء حتى تكلفة التسليم النهائي — لضمان حماية النتائج التجارية عبر دورة حياة المشروع بالكامل بدلاً من إدارتها في مراحل منفصلة. • ترجمة العقود الممنوحة إلى خطط تسليم قابلة للتنفيذ عبر المحفظة العالمية، وضمان تحويل افتراضات منح العقود إلى خطط تنفيذ قابلة للتسليم ومُدعمة بالموارد. • وضع معايير الجدولة العالمية وإيقاع التسليم عبر محفظة المشاريع، لضمان انضباط التخطيط المستمر وقابلية مقارنة أداء التسليم بين المشاريع. • مراقبة والإبلاغ عن هامش المشروع عند الإنجاز مقابل المنح، وتوفير رؤية مبكرة لتآكل الهامش حتى يمكن اتخاذ إجراءات تصحيحية قبل الإنجاز النهائي. • تحديد مخاطر التسليم عبر محفظة المشاريع وتوجيه إجراءات التخفيف منها، لتقليل احتمالية وتأثير إخفاقات التسليم على التكلفة أو الجدول الزمني أو رضا العملاء. • دفع التحسين المستمر في منهجية وأدوات تسليم المشاريع، مما يرفع من اتساق وكفاءة تنفيذ التسليم عبر المؤسسة بمرور الوقت. عملية من الطلب إلى التحصيل وواجهة مقاولات الهندسة والتوريد والبناء (EPC) • امتلاك عملية «من الطلب إلى التحصيل» (O2C) بالكامل من منح العقد حتى إتمام التسليم، لضمان الاعتراف بالإيرادات وتحصيلها بما يتماشى مع المعالم التعاقدية بدلاً من تأخيرها بسبب عمليات التسليم غير المترابطة. • العمل كواجهة أساسية مع مقاولي EPC والعملاء فيما يتعلق بالجدول الزمني والنطاق ومسائل التسليم الفني، لضمان توافق التزامات التسليم وحل النزاعات قبل أن تؤثر على نتائج المشروع. • تتبع وإنجاز معالم الإنجاز ومحفزات الفوترة، لضمان تواكب تحويل النقد مع التقدم المادي وحماية رأس المال العامل. • التنسيق مع الإدارة المالية (الخزينة والائتمان) بشأن معالم الفوترة والتحصيل، وضمان تحديد مخاطر التحصيل مبكراً وحلها بالشراكة مع الإدارة المالية بدلاً من ظهورها كمفاجأة في جانب التسليم. التحكم في التغيير وإدارة المطالبات • إنشاء وحوكمة عمليات التحكم في التغيير عبر جميع المشاريع النشطة، لضمان التقاط واعتماد الاختلافات في النطاق والتكلفة والجدول الزمني بشكل ثابت بدلاً من التعامل معها بشكل مخصص. • امتلاك استراتيجية إدارة المطالبات، بما في ذلك تحديدها وتوثيقها والتفاوض بشأنها، وتأمين استرداد تجاري عادل للمطالبات المستحقة وحماية الموقف التعاقدي للشركة مع العملاء وشركاء EPC. • دفع حوكمة منضبطة للاختلافات والمطالبات، لحماية هامش المشروع من التآكل الناتج عن توسع النطاق غير المدار أو التعرض التجاري غير المحسوم. الجدولة العالمية وإيقاع التسليم • امتلاك الجدول الزمني العالمي للمشاريع وأولويات التسليم على مستوى المحفظة، لضمان تسلسل الموارد والأولويات لحماية التسليم في الوقت المحدد عبر المحفظة العالمية. • تسهيل إيقاع التحكم في التسليم الأسبوعي / تخطيط المبيعات والعمليات (S&OP) الشهري، لمواءمة الطلب والقدرة والتوريد وأولويات التسليم لإبقاء المحفظة العالمية متزامنة ومنع القرارات المحلية المتضاربة. • الاحتفاظ بسجلات الإجراءات المباشرة ودفع القرارات من خلال هذا الإيقاع بدلاً من التصعيد الثنائي، لضمان حل مشكلات التسليم بشفافية واتساق عبر المؤسسة. • تصعيد وحل تعارضات التسليم بين الدول / الأقسام، وحماية التزامات التسليم على مستوى المحفظة فوق المصالح الفردية للدول أو الأقسام. الخدمات الميدانية • الإشراف على وظيفة الخدمات الميدانية ودمجها في تسليم المشاريع، لضمان تنسيق الأنشطة الميدانية مع خطة التسليم الشاملة بدلاً من إدارتها بشكل منعزل. • ضمان أن أداء الخدمات الميدانية يدعم إنجاز المشاريع في الوقت المحدد ورضا العملاء، ومحاسبة هذه الوظيفة على نتائج التسليم في موقع العميل وكذلك على المعالم الداخلية. علاقات أصحاب المصلحة • التفاعل مع مديري العمليات في الدول بشأن تنفيذ التسليم وانضباط الربح والخسارة في الدولة، لضمان توافق قرارات تسليم المشاريع مع الأولويات المالية والتشغيلية على مستوى الدولة. • التنسيق مع مدير الهندسة والتصنيع بشأن النقل الفني من العطاء إلى التسليم، لضمان انتقال النطاق الفني والافتراضات بدقة من مرحلة المنح إلى التنفيذ. • التنسيق مع مدير سلسلة التوريد بشأن متطلبات المواد والخدمات اللوجستية، لضمان تحديد قيود التوريد مبكراً ووضعها في الاعتبار ضمن جدولة التسليم لحماية الإنجاز في الوقت المحدد. • تمثيل أداء تسليم المشاريع أمام مدير العمليات (COO)، والرئيس التنفيذي (CEO)، واللجنة التنفيذية ومجلس الإدارة حسب الحاجة، وتزويد القيادة العليا برؤية دقيقة وفي الوقت المناسب لحالة التسليم والمخاطر وأداء الهامش لدعم قرارات العمل. • التواصل مع العملاء لحل المشكلات المتعلقة بالتسليم وتوجيه الإجراءات التصحيحية، لحماية علاقات العملاء ونتائج العقود. العمل الجماعي والتميز للموظفين المؤهلات والخبرة والمهارات: المؤهلات المطلوبة: • درجة البكالوريوس في الهندسة، إدارة المشاريع، إدارة الإنشاءات أو إدارة الأعمال • خبرة 15+ سنة ذات صلة، بما في ذلك خبرة كبيرة في تسليم مشاريع الهندسة حسب الطلب (ETO) / مشاريع EPC • خبرة 5+ سنوات في قيادة عليا في إدارة تسليم المشاريع متعددة المواقع أو الدول الخبرة المفضلة: • درجة الماجستير في الهندسة أو الأعمال أو مجال ذي صلة • شهادة PMP / PRINCE2 أو شهادة معادلة في إدارة المشاريع • الحزام الأخضر أو الأسود في منهجية Six Sigma • خبرة في قطاع الأنابيب أو البلاستيك المقوى بالألياف الزجاجية (GRP) أو قطاع التصنيع الصناعي الأوسع مهارات خاصة بالوظيفة: • القدرة على إدارة اقتصاديات المشاريع من البداية إلى النهاية عبر شبكة تسليم متعددة الدول • القدرة على تقييم اختناقات التسليم والمخاطر وتطوير حلول تحمي هامش المشروع وجدوله الزمني • خبرة قوية في إدارة المطالبات والتحكم في التغيير • مهارات تواصل وإدارة أصحاب مصلحة استثنائية عبر جميع مستويات المؤسسة ومع العملاء/مقاولين EPC • القدرة على العمل في بيئة ديناميكية وسريعة الخطى ومتنوعة الكفاءات: الكفاءات الأساسية: • التفكير الاستراتيجي • القيادة • تميز التسليم • اتخاذ القرار • التفكير التحليلي • إدارة التغيير • التعاون بين الأقسام • الفطنة التجارية والمالية • التركيز على العملاء • إدارة المخاطر

Job Purpose: To lead and take end-to-end accountability for project delivery performance globally — from order award through final completion, protecting project margin and ensuring on-time, on-quality delivery in line with the Target Operating Model, so that the organisation converts awarded contracts into profitable, reliable outcomes for clients and the business. DIMENSIONS Key Accountabilities / Performance Measures: Lead, develop and execute project delivery strategy • Owns end-to-end value stream performance — bid margin through final delivery cost — ensuring commercial outcomes are protected across the full project lifecycle rather than managed in isolated stages. • Translates awarded contracts into executable delivery plans across the global portfolio, ensuring award assumptions convert into deliverable, resourced execution plans. • Sets global scheduling standards and delivery cadence across the project portfolio, ensuring consistent planning discipline and comparability of delivery performance across projects. • Monitors and reports project margin at completion vs. award, providing early visibility of margin erosion so corrective action can be taken before final completion. • Identifies delivery risks across the project portfolio and drives mitigation actions, reducing the likelihood and impact of delivery failures on cost, schedule or client satisfaction. • Drives continuous improvement in project delivery methodology and tools, raising the consistency and efficiency of delivery execution across the organisation over time. Order-to-Cash & EPC Interface • Owns the end-to-end Order-to-Cash (O2C) process from contract award through to delivery completion, ensuring revenue is recognised and collected in line with contractual milestones rather than delayed by disconnected handovers. • Acts as the primary interface with EPC contractors and clients on schedule, scope and technical delivery matters, ensuring delivery commitments are aligned and disputes are resolved before they impact project outcomes. • Tracks and actions milestone achievement and invoicing triggers, ensuring cash conversion keeps pace with physical progress and working capital is protected. • Coordinates with Finance (Treasury & Credit) on billing and collections milestones, ensuring collections risk is identified early and resolved in partnership with Finance rather than surfacing as a delivery-side surprise. Change Control & Claims Management • Establishes and governs change control processes across all active projects, ensuring scope, cost and schedule variations are captured and approved consistently rather than left to ad-hoc handling. • Owns claims management strategy, including identification, documentation and negotiation, securing fair commercial recovery on entitled claims and protecting the company's contractual position with clients and EPC partners. • Drives disciplined variation and claims governance, protecting project margin from erosion due to unmanaged scope creep or unresolved commercial exposure. Global Scheduling & Delivery Cadence • Owns the global project schedule and portfolio-level delivery prioritisation, ensuring resources and priorities are sequenced to protect on-time delivery across the global portfolio. • Facilitates the weekly delivery control / monthly S&OP cadence, aligning demand, capacity, supply and delivery priorities to keep the global portfolio synchronised and prevent conflicting local decisions. • Maintains live action logs and drives decisions through the cadence rather than bilateral escalation, ensuring delivery issues are resolved transparently and consistently across the organisation. • Escalates and resolves cross-country / cross-function delivery conflicts, protecting portfolio-level delivery commitments over individual country or functional interests. Field Services • Oversees the Field Services function and its integration into project delivery, ensuring field activities are coordinated with the overall delivery plan rather than managed in isolation. • Ensures field service performance supports on-time project completion and client satisfaction, holding the function accountable for delivery outcomes at the client site as well as internal milestones. Stakeholder Relationship • Interfaces with Country Operations GMs on delivery execution and country P&L discipline, ensuring project delivery decisions are aligned with country-level financial and operational priorities. • Coordinates with the Engineering & Industrialisation Director on bid-to-delivery technical transfer, ensuring technical scope and assumptions carry through accurately from award into execution. • Coordinates with the Supply Chain Director on material and logistics dependencies, ensuring supply constraints are identified early and factored into delivery scheduling to protect on-time completion. • Represents project delivery performance to the COO, CEO, ExCom and Board as required, providing senior leadership with an accurate and timely view of delivery status, risk and margin performance to support business decisions. • Liaises with clients to resolve delivery-related issues and directs corrective actions, protecting client relationships and contract outcomes. Teamwork and Employee Excellence Qualifications, Experience & Skills: Required Qualifications: • Bachelor's degree in Engineering, Project Management, Construction Management or Business Administration • 15+ years of relevant experience, including significant experience delivering Engineer-to-Order (ETO) / EPC projects • 5+ years of senior leadership experience managing multi-site or multi-country project delivery Preferred Experience: • Master's degree in Engineering, Business or a related field • PMP / PRINCE2 or equivalent project management certification • Six Sigma Green Belt or Black Belt • Experience in the piping, GRP, or broader industrial manufacturing sector Job-Specific Skills: • Ability to manage end-to-end project economics across a multi-country delivery network • Ability to evaluate delivery bottlenecks and risks and develop solutions that protect project margin and schedule • Strong claims and change control management expertise • Exceptional communication and stakeholder management skills across all levels of the organisation and with clients/EPC contractors • Ability to work in a dynamic, fast-paced and diverse environment Competencies: Core Competenci es: • Strategic Thinking • Leadership • Delivery Excellence • Decision Making • Analytical Thinking • Change Management • Cross-functional Collaboration • Commercial & Financial Acumen • Customer Focus • Risk Management

دوام كامل

Head of Operations

في الموقع - الإمارات - دبي ٥ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

Home Join Our Team Contact us Head of Operations UAE Hybrid Reports to: CEO / Board / relevant committee Location: UAE (ADGM or DIFC, as applicable) Status: Full-time, senior leadership, approved person or equivalent Role purpose: Lead the operational operating model of a regulated retail investment platform, ensuring the business can safely scale client growth, maintain robust outsourcing governance, deliver reliable platform operations, and demonstrate strong operational resilience and control. The role owns the operational capability of the business, while working closely with Compliance, Risk, Legal, Technology, and client-facing teams. ‍ Key Responsibilities Own client onboarding operations, account opening workﬂow, veriﬁcation coordination, and operational throughput. Oversee platform operations, trade support, cash movements, reconciliations, and exception handling. Manage outsourcing relationships with brokers, custodians, technology vendors, payment providers, and support partners. Monitor SLAs, service incidents, backlog levels, and operational performance metrics. Lead business continuity planning, disaster recovery arrangements, and resilience testing. Coordinate operational implementation of regulatory or internal change projects. Maintain operational MI and dashboards for senior management and board review. Lead root-cause analysis for operational incidents, control breaks, and process failures. Ensure documented handoﬀs and controls exist across all critical workﬂows, especially where services are outsourced. Regulatory accountability Maintain an operating model that supports safe retail client servicing, onboarding, trading, payments, reconciliations, and support. Ensure all outsourced and interdependent service providers are governed through clear SLAs, oversight routines, escalation paths, and documented controls. Maintain operational readiness for new client phases, product launches, or platform expansions. Ensure the ﬁrm can evidence operational resilience, incident response, and recovery capability to internal governance and regulators. Provide board-ready reporting on capacity, service quality, incidents, remediation, and operational risk trends. Reserved matters and escalation rights No new client growth phase may proceed without documented operational readiness sign-oﬀ. No new vendor, platform integration, or outsourced critical service may go live without testing, control validation, and approval. Material operational incidents, repeated SLA breaches, failed reconciliations, or control gaps must be escalated immediately to senior management and relevant committees. The Head of Operations may recommend suspension of onboarding, trading, or service activity where operational risk is not acceptably controlled. Material resilience or continuity weaknesses must be reported with remediation timelines and ownership. Operational evidence supporting regulator-facing submissions must be reviewed and approved through the ﬁrmʼs governance process. Interfaces With Compliance Operations owns execution, process control, resilience, and service delivery. Compliance owns regulatory interpretation, compliance monitoring, policy advice, and challenge. The Head of Operations should partner with Compliance on client onboarding controls, complaints routing, breach escalation, and regulatory change implementation. ‍ Candidate Proﬁle ‍ Must have 10+ years in operations leadership within regulated ﬁnancial services, ﬁntech, wealth management, asset management, or retail investment platforms;5+ years at Head of Operations / COO level in a client-facing regulated environment; strong track record of scaling operations through growth phases;Deep experience with outsourcing governance, broker/custodian relationships, and operational resilience;Strong governance, reporting, stakeholder management, and issue-resolution skills. Nice To Have Experience in ADGM or DIFC regulated environments;Familiarity with Islamic ﬁnance operational requirements;Experience with virtual assets operational infrastructure;Arabic language skills. First name Last name Email Resume/CV Drop files here Powered by Uploadcare 0 files selected No files selected Drop files here Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Can’t find a role that fits you? Drop us your CV at hr@denaragroup.com Denara Group Incorporated in ADGM CUSP Ltd. Incorporated in DIFC Gate District 04, Level 06, Office17, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates Home JOIN OUR TEAMCONTACT US Work With Us hr@artesia-solutions.com hr@denaragroup.com Get In Touch info@denaragroup.com Find us on Linked In External Office 112, Floor 22, Office 2206, Sky Tower, Al Reem Island, Abu Dhabi, United Arab Emirates Floor 6, office 603, Icon Tower, Barsha Heights, Dubai, United Arab Emirates Copyright © 2026 Denara Group. All rights reserved. Privacy and Cookie policy Terms and Conditions Created by Digitality agency

دوام كامل

Head of Operations

في الموقع - الإمارات - دبي ٥ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

Home Join Our Team Contact us Head of Operations UAE Hybrid Reports to: CEO / Board / relevant committee Location: UAE (ADGM or DIFC, as applicable) Status: Full-time, senior leadership, approved person or equivalent Role purpose: Lead the operational operating model of a regulated retail investment platform, ensuring the business can safely scale client growth, maintain robust outsourcing governance, deliver reliable platform operations, and demonstrate strong operational resilience and control. The role owns the operational capability of the business, while working closely with Compliance, Risk, Legal, Technology, and client-facing teams. ‍ Key Responsibilities Own client onboarding operations, account opening workﬂow, veriﬁcation coordination, and operational throughput. Oversee platform operations, trade support, cash movements, reconciliations, and exception handling. Manage outsourcing relationships with brokers, custodians, technology vendors, payment providers, and support partners. Monitor SLAs, service incidents, backlog levels, and operational performance metrics. Lead business continuity planning, disaster recovery arrangements, and resilience testing. Coordinate operational implementation of regulatory or internal change projects. Maintain operational MI and dashboards for senior management and board review. Lead root-cause analysis for operational incidents, control breaks, and process failures. Ensure documented handoﬀs and controls exist across all critical workﬂows, especially where services are outsourced. Regulatory accountability Maintain an operating model that supports safe retail client servicing, onboarding, trading, payments, reconciliations, and support. Ensure all outsourced and interdependent service providers are governed through clear SLAs, oversight routines, escalation paths, and documented controls. Maintain operational readiness for new client phases, product launches, or platform expansions. Ensure the ﬁrm can evidence operational resilience, incident response, and recovery capability to internal governance and regulators. Provide board-ready reporting on capacity, service quality, incidents, remediation, and operational risk trends. Reserved matters and escalation rights No new client growth phase may proceed without documented operational readiness sign-oﬀ. No new vendor, platform integration, or outsourced critical service may go live without testing, control validation, and approval. Material operational incidents, repeated SLA breaches, failed reconciliations, or control gaps must be escalated immediately to senior management and relevant committees. The Head of Operations may recommend suspension of onboarding, trading, or service activity where operational risk is not acceptably controlled. Material resilience or continuity weaknesses must be reported with remediation timelines and ownership. Operational evidence supporting regulator-facing submissions must be reviewed and approved through the ﬁrmʼs governance process. Interfaces With Compliance Operations owns execution, process control, resilience, and service delivery. Compliance owns regulatory interpretation, compliance monitoring, policy advice, and challenge. The Head of Operations should partner with Compliance on client onboarding controls, complaints routing, breach escalation, and regulatory change implementation. ‍ Candidate Proﬁle ‍ Must have 10+ years in operations leadership within regulated ﬁnancial services, ﬁntech, wealth management, asset management, or retail investment platforms;5+ years at Head of Operations / COO level in a client-facing regulated environment; strong track record of scaling operations through growth phases;Deep experience with outsourcing governance, broker/custodian relationships, and operational resilience;Strong governance, reporting, stakeholder management, and issue-resolution skills. Nice To Have Experience in ADGM or DIFC regulated environments;Familiarity with Islamic ﬁnance operational requirements;Experience with virtual assets operational infrastructure;Arabic language skills. First name Last name Email Resume/CV Drop files here Powered by Uploadcare 0 files selected No files selected Drop files here Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Can’t find a role that fits you? Drop us your CV at hr@denaragroup.com Denara Group Incorporated in ADGM CUSP Ltd. Incorporated in DIFC Gate District 04, Level 06, Office17, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates Home JOIN OUR TEAMCONTACT US Work With Us hr@artesia-solutions.com hr@denaragroup.com Get In Touch info@denaragroup.com Find us on Linked In External Office 112, Floor 22, Office 2206, Sky Tower, Al Reem Island, Abu Dhabi, United Arab Emirates Floor 6, office 603, Icon Tower, Barsha Heights, Dubai, United Arab Emirates Copyright © 2026 Denara Group. All rights reserved. Privacy and Cookie policy Terms and Conditions Created by Digitality agency

دوام كامل لينكدإن

Director of Residences Operations

في الموقع - الإمارات - دبي ١٧ أغسطس ٢٠٢٦

أخرى

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Role: We are seeking an experienced Director of Residences Operations to lead operational excellence across Aman’s growing global residential portfolio. Reporting to the COO, this leadership role will be responsible for defining and maintaining residential operating standards, ensuring exceptional owner experiences, and driving consistency, quality, governance, and financial oversight across all Aman Group Residences. In addition, the role will oversee residential governance frameworks, including Homeowners Associations (HOAs), condominium associations and similar owner-led entities, ensuring effective management, regulatory compliance, transparent communication, and alignment with Aman’s brand standards across the global portfolio. Working closely with the Residences, Development, Sales, Legal, Finance, and Hotel Operations teams, the successful candidate will also play a key role in shaping the operational foundations of new residential projects from concept through to opening, ensuring every Aman and Janu residence reflects the brand’s renowned service standards, strong community stewardship, and long-term value proposition. Responsibilities: Develop, document, and maintain the Aman Residences operating standards across resort-integrated and urban formats. Lead pre-opening planning for new residential openings, from countdown through to stabilization. Establish HOA and residential governance frameworks during the development and pre-opening phases, ensuring a seamless transition to ongoing operations. Define service scope, staffing models, resident experience, amenity programming, and residence care in keeping with the wider Aman brand philosophy. Oversee residential operations across all managed properties, establishing measurable service standards and a regular program of quality reviews. Introduce structured measurement of owner satisfaction and lead the response to its findings. Guide and support Residence Managers and property leadership teams, acting as the senior point of reference for residential operational matters. Lead the operational oversight of Homeowners Associations (HOAs), condominium associations, and comparable residential governance structures, ensuring effective administration, owner engagement, and alignment with brand standards. Provide strategic guidance on community governance, association budgets, reserve funds, service charge structures, board relations, and regulatory compliance. Foster strong relationships with owners, association boards, and resident committees, ensuring transparent communication and effective resolution of operational and community matters. Hold complete oversight of residential rental operations globally. Lead the implementation of the residential rental program globally. Review project designs from an operational perspective, advising on back-of-house provision, staffing flows, amenity planning, and long-term community management requirements. Provide operational input to management agreement discussions in partnership with the Development and Legal teams. Lend expertise for all new residential property openings for Aman and Janu Residences when required, typically three to four years prior to official project opening. Requirements: A minimum of 15 years' experience in luxury hospitality, branded residences, or high-end residential operations, including at least five years leading across multiple properties or regions. At least five years within luxury branded residential developments or a directly comparable branded-residences business, with residence owners as the principal client. Demonstrated experience working with Homeowners Associations (HOAs), condominium associations, strata organisations or similar owner-governed residential entities, including board engagement and community governance. Strong financial acumen, with direct experience of budgets specific to residential services, including service charge construction, cost allocation, reserve planning, capital expenditure forecasting, and financial reporting to owners and association boards. Experience of both resort-integrated and urban residential formats is an advantage, as is pre-opening experience on a residential or mixed-use project. Familiarity with residential management agreement structures, governance documentation, and owner association frameworks is highly desirable. Excellent stakeholder management skills, with the ability to build credibility and trust with ultra-high-net-worth homeowners, resident boards, developers, and operational teams. A bachelor's degree is required; an MBA or comparable postgraduate qualification is preferred. Fluent English; additional languages are an advantage given the international nature of the portfolio. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

دوام كامل

Director of Residences Operations

في الموقع - الإمارات - دبي ٢٧ يوليو ٢٠٢٦

أخرى

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Role: We are seeking an experienced Director of Residences Operations to lead operational excellence across Aman’s growing global residential portfolio. Reporting to the COO, this leadership role will be responsible for defining and maintaining residential operating standards, ensuring exceptional owner experiences, and driving consistency, quality, governance, and financial oversight across all Aman Group Residences. In addition, the role will oversee residential governance frameworks, including Homeowners Associations (HOAs), condominium associations and similar owner-led entities, ensuring effective management, regulatory compliance, transparent communication, and alignment with Aman’s brand standards across the global portfolio. Working closely with the Residences, Development, Sales, Legal, Finance, and Hotel Operations teams, the successful candidate will also play a key role in shaping the operational foundations of new residential projects from concept through to opening, ensuring every Aman and Janu residence reflects the brand’s renowned service standards, strong community stewardship, and long-term value proposition. Responsibilities: Develop, document, and maintain the Aman Residences operating standards across resort-integrated and urban formats. Lead pre-opening planning for new residential openings, from countdown through to stabilization. Establish HOA and residential governance frameworks during the development and pre-opening phases, ensuring a seamless transition to ongoing operations. Define service scope, staffing models, resident experience, amenity programming, and residence care in keeping with the wider Aman brand philosophy. Oversee residential operations across all managed properties, establishing measurable service standards and a regular program of quality reviews. Introduce structured measurement of owner satisfaction and lead the response to its findings. Guide and support Residence Managers and property leadership teams, acting as the senior point of reference for residential operational matters. Lead the operational oversight of Homeowners Associations (HOAs), condominium associations, and comparable residential governance structures, ensuring effective administration, owner engagement, and alignment with brand standards. Provide strategic guidance on community governance, association budgets, reserve funds, service charge structures, board relations, and regulatory compliance. Foster strong relationships with owners, association boards, and resident committees, ensuring transparent communication and effective resolution of operational and community matters. Hold complete oversight of residential rental operations globally. Lead the implementation of the residential rental program globally. Review project designs from an operational perspective, advising on back-of-house provision, staffing flows, amenity planning, and long-term community management requirements. Provide operational input to management agreement discussions in partnership with the Development and Legal teams. Lend expertise for all new residential property openings for Aman and Janu Residences when required, typically three to four years prior to official project opening. Requirements: A minimum of 15 years' experience in luxury hospitality, branded residences, or high-end residential operations, including at least five years leading across multiple properties or regions. At least five years within luxury branded residential developments or a directly comparable branded-residences business, with residence owners as the principal client. Demonstrated experience working with Homeowners Associations (HOAs), condominium associations, strata organisations or similar owner-governed residential entities, including board engagement and community governance. Strong financial acumen, with direct experience of budgets specific to residential services, including service charge construction, cost allocation, reserve planning, capital expenditure forecasting, and financial reporting to owners and association boards. Experience of both resort-integrated and urban residential formats is an advantage, as is pre-opening experience on a residential or mixed-use project. Familiarity with residential management agreement structures, governance documentation, and owner association frameworks is highly desirable. Excellent stakeholder management skills, with the ability to build credibility and trust with ultra-high-net-worth homeowners, resident boards, developers, and operational teams. A bachelor's degree is required; an MBA or comparable postgraduate qualification is preferred. Fluent English; additional languages are an advantage given the international nature of the portfolio. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

دوام كامل

Director of Residences Operations

في الموقع - الإمارات - دبي ٢٧ يوليو ٢٠٢٦

أخرى

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Role: We are seeking an experienced Director of Residences Operations to lead operational excellence across Aman’s growing global residential portfolio. Reporting to the COO, this leadership role will be responsible for defining and maintaining residential operating standards, ensuring exceptional owner experiences, and driving consistency, quality, governance, and financial oversight across all Aman Group Residences. In addition, the role will oversee residential governance frameworks, including Homeowners Associations (HOAs), condominium associations and similar owner-led entities, ensuring effective management, regulatory compliance, transparent communication, and alignment with Aman’s brand standards across the global portfolio. Working closely with the Residences, Development, Sales, Legal, Finance, and Hotel Operations teams, the successful candidate will also play a key role in shaping the operational foundations of new residential projects from concept through to opening, ensuring every Aman and Janu residence reflects the brand’s renowned service standards, strong community stewardship, and long-term value proposition. Responsibilities: Develop, document, and maintain the Aman Residences operating standards across resort-integrated and urban formats. Lead pre-opening planning for new residential openings, from countdown through to stabilization. Establish HOA and residential governance frameworks during the development and pre-opening phases, ensuring a seamless transition to ongoing operations. Define service scope, staffing models, resident experience, amenity programming, and residence care in keeping with the wider Aman brand philosophy. Oversee residential operations across all managed properties, establishing measurable service standards and a regular program of quality reviews. Introduce structured measurement of owner satisfaction and lead the response to its findings. Guide and support Residence Managers and property leadership teams, acting as the senior point of reference for residential operational matters. Lead the operational oversight of Homeowners Associations (HOAs), condominium associations, and comparable residential governance structures, ensuring effective administration, owner engagement, and alignment with brand standards. Provide strategic guidance on community governance, association budgets, reserve funds, service charge structures, board relations, and regulatory compliance. Foster strong relationships with owners, association boards, and resident committees, ensuring transparent communication and effective resolution of operational and community matters. Hold complete oversight of residential rental operations globally. Lead the implementation of the residential rental program globally. Review project designs from an operational perspective, advising on back-of-house provision, staffing flows, amenity planning, and long-term community management requirements. Provide operational input to management agreement discussions in partnership with the Development and Legal teams. Lend expertise for all new residential property openings for Aman and Janu Residences when required, typically three to four years prior to official project opening. Requirements: A minimum of 15 years' experience in luxury hospitality, branded residences, or high-end residential operations, including at least five years leading across multiple properties or regions. At least five years within luxury branded residential developments or a directly comparable branded-residences business, with residence owners as the principal client. Demonstrated experience working with Homeowners Associations (HOAs), condominium associations, strata organisations or similar owner-governed residential entities, including board engagement and community governance. Strong financial acumen, with direct experience of budgets specific to residential services, including service charge construction, cost allocation, reserve planning, capital expenditure forecasting, and financial reporting to owners and association boards. Experience of both resort-integrated and urban residential formats is an advantage, as is pre-opening experience on a residential or mixed-use project. Familiarity with residential management agreement structures, governance documentation, and owner association frameworks is highly desirable. Excellent stakeholder management skills, with the ability to build credibility and trust with ultra-high-net-worth homeowners, resident boards, developers, and operational teams. A bachelor's degree is required; an MBA or comparable postgraduate qualification is preferred. Fluent English; additional languages are an advantage given the international nature of the portfolio. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

دوام كامل لينكدإن

مدير التدقيق العام للمجموعة - صناعة العقارات البريطانية القابضة

في الموقع - الإمارات - دبي ٢٥ أغسطس ٢٠٢٦

الموارد البشرية

المهام الرئيسية إنشاء وتطوير أنظمة التدقيق الداخلي للمجموعة وإجراءاتها، وبناء نظام تحكم بالrisks والامتثال يتماشى مع المعايير الدولية؛ وتنسيق خطة التدقيق السنوية للمجموعة، والتدقيقات الخاصة، وتقييم المخاطر ومراجعة الضوابط الداخلية؛ إجراء تدقيق مالي وتشغيلي للمجموعة وفروعها الإقليمية (المملكة المتحدة، الإمارات العربية المتحدة، الولايات المتحدة، باكستان، مصر، قوانغتشو)؛ تنفيذ تدقيق ومراقبة شاملة للمراحل الحاسمة مثل شراء الأراضي، وتكاليف البناء، ومبالغ التحصيل من المبيعات، واستخدام الأموال؛ مراجعة البيانات المالية وتدفقات الأموال، وتحديد المخاطر المحتملة وتقديم توصيات الإصلاح؛ مراجعة العقود وسلسلة التوريد والمعاملات المرتبطة لضمان الامتثال والشفافية؛ تقديم تقارير التدقيق وخطط التحسين مباشرة إلى رئيس مجلس الإدارة وCOO، ومتابعة تنفيذها؛ التنسيق مع شركات التدقيق الخارجية والبنوك والضرائب ومستشاري القانوني للحفاظ على اتساق حوكمة المالية مع المعايير الدولية؛ المشاركة في تمويل واستثمار المجموعة والتكاليف المرتبطة بالاستحواذ والمشروعات الخارجية وتقييم مخاطرها لدعم اتخاذ القرار. متطلبات العمل شهادة جامعية فما فوق في التدقيق أو المحاسبة أو الإدارة المالية أو التخصصات ذات الصلة؛ خبرة في التدقيق أو الرقابة الداخلية بمجموعة كبيرة لا تقل عن 10 سنوات، منها 3 سنوات على الأقل في منصب مدير التدقيق؛ يفضل خبرة في التدقيق لمكاتب المحاسبة الأربع الكبرى (KPMG، PwC، EY، Deloitte) في قطاع العقارات أو البناء؛ فهم لنماذج المالية لشركات العقار في الصين ومنطق إدارة الأموال، والقدرة على إجراء تدقيق منظّم وفق المعايير الدولية؛ إلمام بمعايير التدقيق الدولية (ISA) ونظم الرقابة الداخلية وإدارة المخاطر؛ الأفضلية لذوي شهادات CPA / ACCA / CIA الدولية؛ الطلاقة في الإنجليزية كتابة وتحدثاً وقراءة ونطقاً، والقدرة على إعداد تقارير التدقيق باللغة الإنجليزية بشكل مستقل قيادة اجتماعات عابرة للحدود؛ التفكير النقدي والقدرة على الحكم بدقة، والقدرة على الحفاظ على الاستقلال في هيكل متعدد الدول؛ قدرة عالية على تحمل الضغط والعمل بسرعات عالية وفي مشاريع متعددة ضمن بيئة عمل دولية؛ الرغبة في الإقامة الطويلة في دبي.

主要职责 建立并完善集团内部审计制度和流程，搭建符合国际标准的风险控制与合规体系；统筹集团年度审计计划、专项审计、风险评估及内部控制审查；对集团及各区域公司（英国、阿联酋、美国、巴基斯坦、埃及、广州）开展财务及运营审计；针对土地购置、建设成本、销售回款、资金使用等关键环节实施全过程审计监督；审核财务数据及资金流动，识别潜在风险并提出整改建议；审阅集团合同、供应链与关联交易，确保合规性与透明度；直接向集团董事长与COO提交审计报告和改进方案，并监督落实；协调外部审计机构、银行、税务及法律顾问，保持集团财务治理与国际准则一致；参与集团投融资、收并购及海外项目风险尽调，为决策提供审计意见支持。 任职要求 本科及以上学历，审计、会计、财务管理或相关专业； 10年以上大型集团审计或内控经验，其中至少3年以上担任审计负责人；具有“四大会计师事务所”（KPMG、PwC、EY、Deloitte）房地产或建筑行业审计经验；熟悉中国房地产企业财务模式与资金管理逻辑，能结合国际准则进行系统化审计；精通国际审计准则（ISA）、内部控制及风险管理体系；具备 CPA / ACCA / CIA 等国际注册资格者优先；英语听说读写流利，能独立撰写英文审计报告并主持跨国会议；思维严谨、判断力强，能在复杂多国架构下保持独立性；抗压能力强，能适应高强度、多项目并行的国际工作环境；须愿意长期常驻迪拜工作。

دوام كامل لينكدإن

Director of Strategy & Operations

في الموقع - الإمارات - دبي ٢٠ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

About Moove Moove is one of the world's fastest-growing mobility infrastructure companies. We finance and supply vehicles to mobility platforms across Africa, the Middle East, Asia, and Latin America and we're building the infrastructure layer that the next generation of mobility will depend on. The company is pre-IPO, operating at scale across multiple geographies, and moving through one of the most consequential phases of its growth. The pace is fast and the stakes are high. The decisions being made now will define the company for a decade. We are building the next phase of this business to be AI-native from the ground up and the people around the leadership table need to be operating at their best. About The Role The Director of Strategy & Operations serves as a trusted partner to the Co-CEO and President, ensuring that ambitious growth plans are executable, aligned, and supported across the organisation. The role will be crucial in operationalizing the vision of Moove. On the execution side, this role owns the operating rhythm of the leadership team, converts strategic direction into clear accountabilities, and ensures decisions are structured, actioned, and embedded across business units. On the strategic side, the Director of Strategy & Operations researches and constructs long-term corporate strategy, embeds governance and decision rights, and provides forward-looking scenario analysis to feed into any corporate planning. Because much of the company’s operating infrastructure is still being built, this role carries significant build responsibility. The Director of Strategy & Operations will design the ways of working, stand up performance frameworks, and embed the OKR and scorecard systems through which the business runs. This is an execution role with strategic range, the ratio matters, and the ceiling is high. What You’ll Be Doing Strategy and Governance Research, construct, and support the development of long-term corporate strategy in partnership with the Co-CEO and President; ensure it is cascaded into business unit priorities through structured communication channels including town halls, leadership briefings, and BU-level planning. Operationalise the operating model, ensuring business units are aligned, accountable, and able to deliver against growth priorities Guide the decentralisation effort, embedding governance structures and clear decision rights across business units Partner with senior functional leaders to identify and close capability gaps that impact business performance Provide forward-looking scenario analysis to feed into future strategy Operating Rhythm and Execution Own the executive operating rhythm, leadership meetings, offsites, board and committee reviews, ensuring decisions are structured, actioned, and embedded Translate strategic direction into clear actions, owners, and timelines across the organisation; hold stakeholders accountable to commitments Identify and remove blockers; drive stalled decisions to resolution with pace and rigour Facilitate integration across functions and business units, aligning resources and priorities to avoid silos Identify and escalate risks that may impact business performance or growth, ensuring mitigation plans are in place Performance and Organizational Effectiveness Embed OKRs and business performance scorecards in collaboration with the People Team; provide data-driven insights to the Co-CEO and executive team to inform decisions Ensure business performance outcomes are supported by aligned people performance priorities Manage information flow to and from the Co-CEO, surface what requires attention and filter what does not Strategic Outputs Prepare and own high-stakes outputs: board materials, investor updates, strategic documents, and executive briefings Lead specific strategic and operational workstreams directly when required, including platform development and capital markets preparation Identify and deploy AI tools and workflows to increase the velocity and quality of the Co-CEO’s office Experience What You will need for this position 6–10 years of experience owning outcomes in high-growth or high-complexity environments Prior experience as a Chief of Staff, Director of Strategy & Operations, COO, or senior operator at a high-velocity technology company, or equivalent seniority from top-tier strategy consulting with demonstrated operational delivery Experience building or running a critical function through a period of rapid growth, transformation, or M&A activity Demonstrable track record of closing things, decisions, commitments, workstreams, at pace and without loss of quality Skills And Capabilities Exceptional written communication; produces board-quality documents, strategic memos, and executive briefings independently Ability to process complexity quickly, communicate it clearly, and operate with minimal direction Genuinely AI-native; uses AI to increase personal and team velocity, with experience managing AI-enabled workflows or operating system design Sufficient fluency across technology, capital markets, and business transformation to engage credibly across Moove’s active workstreams Strong product and technology instincts; understands how software is built, how platforms scale, and how technology and physical operations intersect Sound judgment on when to act independently and when to escalate Available across geographies and time zones as required What Does Success Look Like The Co-CEO and President’s office operates as a high-performance execution engine, no decisions stall, no commitments drop The company’s operating cadence is designed, implemented, and running effectively within the first 90 days OKRs and performance scorecards are embedded and generating actionable insights for the executive team Governance structures and decision rights are documented and operational across all business units Board and investor outputs are produced on time, to a consistently high standard Strategic workstreams move faster and with greater clarity as a direct result of this role’s involvement Who You'll Be Working with: Directly reporting to our CO-CEO & President, and closely working with our office of the CEO team. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

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