وظائف مندوب مبيعات - العين الإمارات

<p><strong>Job description:</strong></p><p>Looking for a retail Sales Executive Men/Women</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li><p>Greet and engage with customers, providing a welcoming and informative shopping experience.</p></li><li><p>Demonstrate knowledge of the uniform and textile industry to advise customers.</p></li><li><p>Build and manage customer relationships, ensuring high satisfaction and loyalty.</p></li><li><p>Collaborate with the team to maintain merchandise presentation.</p></li><li><p>Participate in training and development sessions.</p></li><li><p>Provide feedback to management on customer needs and sales trends.</p></li><li><p>Assist with stocking, inventory management, and store cleanliness.</p></li><li><p>Upsell products through recommendations.<br></p></li></ul><p><strong>Personal Attributes</strong></p><ul><li><p>Enthusiastic and professional demeanor.</p></li><li><p>Strong communication and negotiation skills.</p></li><li><p>Highly organized, capable of managing multiple tasks simultaneously.</p></li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><p><br></p><ul><li><p>Al-Ayn: Reliably commute or planning to relocate before starting work (Required)</p></li></ul><p><br></p><p>Application Question(s):</p><p><br></p><ul><li><p>Do you have experience in uniforms tailoring and textiles ?</p></li></ul><p><br></p><p>Education:</p><ul><li><p>Primary (Required)</p><p><br></p></li></ul><p>Language</p><ul><li><p>arabic & english (Required)</p></li></ul><p>Work Location: In person</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Experience in retail sales, preferably in tailoring fashion or premium products.</p></li><li><p>Exceptional interpersonal and customer service skills.</p></li><li><p><strong>Fluent in Arabic; proficiency in two additional languages is a plus</strong>.</p></li><li><p>Strong understanding of the uniform and textile industry preferred.</p></li><li><p>Energetic, proactive, and able to work in a dynamic retail environment.</p></li><li><p>Flexible split hours, including weekends and holidays.</p></li><li><p>Detail-oriented and excellent team player.</p></li></ul>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<ul><li><p>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.</p></li><li><p>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</p></li><li><p>Sales & Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</p></li><li><p>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</p></li><li><p>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to Be Successful</p><ul><li><p>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proven ability to upsell and create customer value.</p></li><li><p>Confident negotiator with excellent influencing skills.</p></li><li><p>Fluent in English and Arabic (preferred).</p></li></ul><p>About the Team</p><p>You’ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude.</p><p>Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer in Abu Dhabi.</p><p>What Equips You for the Role</p><ul><li><p>UAE National with family book (Emirati).</p></li><li><p>Diploma or Degree preferred (but passion and drive matter most).</p></li><li><p>Minimum 1 year of retail sales or customer service experience.</p></li><li><p>Excellent relationship-building and negotiation skills.</p></li><li><p>Calm under pressure and a proactive problem-solver.</p></li><li><p>Must hold a valid UAE driver’s license.</p></li><li><p>Knowledge or interest in automobiles is a plus!</p></li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Develop and execute tailored sales strategies to penetrate new markets and achieve quarterly revenue targets.</p></li><li><p>Conduct in-depth market research to identify potential clients and establish a robust pipeline of sales opportunities.</p></li><li><p>Prepare quotation/documentation/invoice for clients, follow up with vendors</p></li><li><p>Engage with clients through personalized presentations and product demonstrations to highlight unique selling propositions.</p></li><li><p>Negotiate contracts and close deals while maintaining a strong focus on customer satisfaction and long-term relationships.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field is preferred for foundational knowledge.</p></li><li><p>1-2 years of proven sales experience in a competitive industry, showcasing a track record of exceeding targets.</p></li><li><p>Ability to multitask.</p></li><li><p>Experience in the IT or System Integrating company is a significant advantage, given the complexity of the products.</p></li></ul><p></p></section>

<ul><li><p>Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets</p></li><li><p>Drive showroom performance through effective sales planning, coaching, and execution</p></li><li><p>Monitor sales performance and implement action plans to maximize opportunities and profitability</p></li><li><p>Ensure outstanding customer experiences throughout the entire vehicle purchasing journey</p></li><li><p>Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities</p></li><li><p>Manage customer concerns and escalations to maintain high customer satisfaction levels</p></li><li><p>Drive customer retention and loyalty through exceptional service and relationship management</p></li><li><p>Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards</p></li><li><p>Utilize sales data and market insights to improve operational and commercial performance</p></li><li><p>Foster a culture of teamwork, accountability, and continuous learning</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or equivalent qualification</p></li><li><p>Minimum <strong>5 years of sales experience</strong></p></li><li><p>At least <strong>2-3 years of experience in a sales leadership or supervisory role</strong></p></li><li><p>Automotive retail sales experience is highly preferred</p></li><li><p>Strong understanding of sales operations and customer engagement strategies</p></li><li><p>Experience managing team KPIs and business performance targets</p></li><li><p>Strong Microsoft Office proficiency</p></li><li><p>Fluent English communication skills; Arabic is an advantage</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join our high-performing Toyota Sales Team in Al Ain and be part of one of the most recognized automotive brands in the world.</p><p>If you’re a UAE National passionate about cars, driven by results, and enjoy engaging with customers, this is your opportunity to shine! ��</p><p>As a Sales Executive, you’ll be responsible for maximizing every sales opportunity, delivering an exceptional customer experience, and building lasting relationships.</p><p>Your mission? Drive sales, increase finance and insurance product uptake, boost trade-ins and accessories sales—all while ensuring top-notch customer satisfaction throughout every interaction.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.</p></li><li><p>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</p></li><li><p>Sales &amp; Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</p></li><li><p>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</p></li><li><p>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proven ability to upsell and create customer value.</p></li><li><p>Confident negotiator with excellent influencing skills.</p></li><li><p>Fluent in English and Arabic (preferred).</p></li></ul><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>UAE National with family book (Emirati).</p></li><li><p>Diploma or Degree preferred (but passion and drive matter most).</p></li><li><p>Minimum 1 year of retail sales or customer service experience.</p></li><li><p>Excellent relationship-building and negotiation skills.</p></li><li><p>Calm under pressure and a proactive problem-solver.</p></li><li><p>Must hold a valid UAE driver’s license.</p></li><li><p>Knowledge or interest in automobiles is a plus!</p></li></ul><p></p></section>

<p>Cash Flow & Working Capital Management</p><ul><li><p>Manage Cash Runway: Monitor the company's daily cash position and provide weekly burn-rate reports to management to protect startup liquidity.</p></li><li><p>Accounts Payable (AP): Manage local and international supplier ledgers, execute multi-currency foreign exchange (FX) payments, and negotiate credit terms.</p></li><li><p>Accounts Receivable (AR): Establish credit-check limits for newly acquired workshops, garages, and corporate fleets, and strictly pursue overdue invoices.</p></li><li><p>Daily Sales Reconciliation: Reconcile daily cash, card, bank transfer, and e-commerce receipts against POS and sales invoices.</p></li></ul><p>Financial Infrastructure & Reporting</p><ul><li><p>System Implementation: Help integrate cloud accounting software (e.g., QuickBooks, Zoho, Odoo) with the warehouse inventory management system.</p></li><li><p>Process Documentation: Build and enforce basic internal control policies for purchasing approvals, expense claims, and cash handling.</p></li><li><p>Financial Statements: Prepare monthly Profit & Loss (P&L) statements, Balance Sheets, and Cash Flow forecasts for founders and early investors.</p></li></ul><p>Compliance, Tax, & Administration</p><ul><li><p>UAE VAT Compliance: Ensure all local sales invoices and import documentation are compliant with Federal Tax Authority (FTA) guidelines. Prepare and file quarterly VAT returns.</p></li><li><p>Customs Audit Trail: Archive clean records of Bills of Lading, Customs Declarations, and Delivery Advices.</p></li><li><p>Startup Administration: Run the monthly payroll, manage office utility expenses, and coordinate renewals for trade licenses and corporate insurance policies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: 2–5 years of accounting experience, specifically within an automotive spare parts trading company.</p><p>Technical Skills: Proficient in cloud accounting tools and advanced Excel (VLOOKUPs, Pivot Tables). Experience setting up a system from scratch is a plus</p>

<ul><li><p>Welcome and engage customers visiting the showroom in a professional manner.</p></li><li><p>Conduct customer needs assessments, product demonstrations, and test drives.</p></li><li><p>Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.</p></li><li><p>Achieve monthly individual sales targets and contribute to overall showroom performance.</p></li><li><p>Build and manage a healthy sales pipeline using CRM systems.</p></li><li><p>Promote finance, insurance, and value-added products aligned with customer needs.</p></li><li><p>Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.</p></li><li><p>Follow all company sales processes, governance requirements, and internal controls.</p></li><li><p>Ensure accurate sales documentation, deposits, and vehicle order processing.</p></li><li><p>Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.</p></li><li><p>Complete all mandatory sales, compliance, and system training requirements.</p></li><li><p>Collaborate with colleagues and stakeholders to deliver a seamless customer journey.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong sales and customer relationship-building capabilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to influence customer decisions through value-based selling.</p></li><li><p>Strong negotiation and closing skills.</p></li><li><p>CRM and lead management experience.</p></li><li><p>Ability to manage multiple priorities in a fast-paced retail environment.</p></li><li><p>High attention to detail and process compliance.</p></li><li><p>Strong problem-solving and customer service mindset.</p></li><li><p>Self-motivated with a target-driven approach.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li></ul><p><br><strong>About the team:</strong><br>You will be part of Al-Futtaim Automotive's growing Electric Mobility business, representing one of the world's leading EV brands. The team is focused on delivering innovative mobility solutions while providing customers with a premium and seamless buying experience.<br>Our culture is built around customer experience, collaboration, accountability, integrity, and continuous improvement. This is an exciting opportunity to contribute to the future of mobility within one of the region's most respected automotive organizations.</p><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Bachelor's Degree.</p></li><li><p>Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer-facing industries.</p></li><li><p>Automotive sales experience is advantageous.</p></li><li><p>Fluent written and spoken English; Arabic is preferred.</p></li><li><p>Experience working with CRM systems and sales pipeline management.</p></li><li><p>Proven ability to achieve sales targets and KPIs.</p></li><li><p>Strong customer engagement and presentation skills.</p></li><li><p>Ability to adapt to new sales approaches and technologies.</p></li><li><p>Results-oriented with a strong sense of accountability and ownership.</p></li><li><p>Demonstrates Al-Futtaim values of Respect, Integrity, Collaboration, and Excellence</p></li></ul>

<ul><li>Develop and execute tailored sales strategies to penetrate new markets and achieve quarterly revenue targets.</li><li>Conduct in-depth market research to identify potential clients and establish a robust pipeline of sales opportunities.</li><li>Engage with clients through personalized presentations and product demonstrations to highlight unique selling propositions.</li><li>Negotiate contracts and close deals while maintaining a strong focus on customer satisfaction and long-term relationships.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field is preferred for foundational knowledge.</li><li>Minimum 3 years of proven sales experience in a competitive industry, showcasing a track record of exceeding targets.</li><li>Sales certifications such as Certified Sales Professional (CSP) or similar credentials are highly regarded.</li><li>Experience in the technology or software sector is a significant advantage, given the complexity of the products.</li></ul>

<p>Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.</p><p>We are currently recruiting for a <strong>Sales Promoter- Home Appliances </strong>for our client to be based out of their <strong>Dubai </strong>Office.</p><p><br><br></p><p><strong>Job Summary:</strong><br>We are looking for a dynamic and customer-focused <strong>Sales Promoter</strong> to promote and sell home appliance products. The ideal candidate will have prior experience in home appliance sales, excellent communication skills, and a strong ability to engage customers and drive sales.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Promote and sell home appliance products to customers.</p></li><li><p>Demonstrate product features, benefits, and usage to potential buyers.</p></li><li><p>Provide excellent customer service and respond to customer inquiries professionally.</p></li><li><p>Achieve sales targets and contribute to overall store performance.</p></li><li><p>Maintain product displays and ensure merchandise is presented attractively.</p></li><li><p>Keep up to date with product knowledge, promotions, and competitor activities.</p></li><li><p>Build positive relationships with customers to encourage repeat business.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Prior experience in selling <strong>Home Appliances</strong> is mandatory.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Excellent sales and customer service skills.</p></li><li><p>Ability to work in a target-driven environment.</p></li><li><p>Presentable, confident, and customer-oriented.</p></li><li><p>Willing to work anywhere within the UAE as per business requirements.</p></li><li><p>Currently the role will be based in <strong>Dubai</strong>.</p><br></li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li><p>High school diploma or equivalent.</p></li><li><p>Experience working in retail stores, electronics, or home appliance showrooms.</p></li></ul><br>

<ol><li><p>Visit supermarkets, groceries, restaurants, cafeterias, and other FMCG customers.</p></li><li><p>Promote and sell company food and FMCG products.</p></li><li><p>Develop new customers and maintain strong relationships with existing customers.</p></li><li><p>Take customer orders and ensure accurate order processing.</p></li><li><p>Achieve daily, weekly, and monthly sales targets.</p></li><li><p>Follow up on outstanding payments and coordinate with the accounts team when required.</p></li><li><p>Monitor competitor prices, promotions, and market activities.</p></li><li><p>Ensure proper product presentation and availability at customer locations.</p></li><li><p>Prepare daily sales/visit reports.</p></li><li><p>Coordinate with the delivery and warehouse teams to ensure timely order fulfillment.</p></li><li><p>Only applications received in email will be contacted</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Must Have Own Visa</p><p>Must have Valid Driving License</p><p>Hardworking and honest</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p>The Exile is seeking an experienced and highly motivated Operations Manager to lead the daily operations of our premium Coffee, Food and Entertainment destination in Al Ain, UAE.</p><p>This is not a traditional café management role. The successful candidate will oversee a unique hospitality concept combining specialty coffee, quality food, immersive entertainment and exceptional customer service.</p><p><strong>Roles &amp; Responsibilities</strong></p><ul><li><p>Lead and manage all daily business operations.</p></li><li><p>Maintain exceptional service standards across Coffee, Food and Entertainment.</p></li><li><p>Ensure compliance with company SOPs, health and safety requirements, cleanliness standards and operational procedures.</p></li><li><p>Monitor opening and closing procedures.</p></li><li><p>Recruit, train, coach and develop employees.</p></li><li><p>Prepare staff schedules and manage workforce requirements efficiently.</p></li><li><p>Build a positive, accountable and high-performance workplace culture.</p></li><li><p>Conduct performance reviews and regular coaching sessions.</p></li><li><p>Resolve customer concerns professionally and improve guest satisfaction.</p></li><li><p>Monitor customer feedback and online reviews.</p></li><li><p>Achieve monthly sales and profitability targets.</p></li><li><p>Monitor food, beverage, labour and operational costs.</p></li><li><p>Maintain inventory accuracy and oversee purchasing activities.</p></li><li><p>Reduce waste and identify opportunities to improve operational efficiency.</p></li><li><p>Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary based on experience.</p></li><li><p>Performance-based incentives.</p></li><li><p>Career advancement and professional development opportunities.</p></li><li><p>The opportunity to lead one of Al Ain’s most distinctive hospitality concepts.</p></li><li><p>A dynamic and ambitious working environment.</p></li></ul><p><strong>How to Apply</strong></p><p>Candidates must complete the application through The Exile’s official recruitment portal:</p><p><u>https://theexile-ops.replit.app/apply/e3ee255b9a884df38be2d27e4574fac0</u></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>Bachelor’s degree in Hospitality Management, Business Administration or a related field.</p></li><li><p>Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.</p></li><li><p>Proven experience leading a team of at least 15 employees.</p></li><li><p>Strong understanding of hospitality operations and customer experience.</p></li><li><p>Experience in P&amp;L management, budgeting, cost control and inventory management.</p></li><li><p>Ability to monitor KPIs and make data-driven decisions.</p></li><li><p>Strong leadership, communication, organisation and problem-solving skills.</p></li><li><p>Experience with POS systems; Foodics experience is an advantage.</p></li><li><p>Fluent English is required; Arabic is an advantage.</p></li><li><p>Must be able to work on-site in Al Ain.</p></li><li><p>Experience in specialty coffee, premium dining, entertainment venues, multi-branch operations or opening new locations is preferred.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a customer-focused and detail-oriented Service Advisor to join our Aftersales team across the UAE. In this role, you will be the key point of contact between customers and the workshop, ensuring every customer receives professional, transparent, and efficient service experience. You will play an important role in driving customer satisfaction, service revenue, and smooth workshop operations by accurately understanding customer needs, coordinating repairs, and ensuring timely vehicle delivery.</p><p>What you will do</p><ul><li><p>Welcome customers promptly and understand their vehicle service requirements clearly.</p></li><li><p>Record customer concerns accurately and prepare detailed job cards for the workshop team.</p></li><li><p>Provide repair and maintenance estimates, explain job details, and communicate timelines clearly.</p></li><li><p>Coordinate with technicians and workshop teams to monitor job progress and ensure timely completion.</p></li><li><p>Keep customers informed about the status of their vehicle, any additional repairs required, and possible delays.</p></li><li><p>Obtain approvals for extra repairs and ensure all documentation is completed accurately.</p></li><li><p>Deliver vehicles to customers, explain the work completed and invoice details, and guide them through the handover process.</p></li><li><p>Support achievement of service and other sales revenue targets through value-added services.</p></li><li><p>Handle customer concerns professionally and work towards maintaining high customer satisfaction scores.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer service, communication and relationship management skills.</p></li><li><p>3 to 5 years of overall experience in an automobile dealership environment. At least 3 years of experience as a Service Advisor within a Service Department.</p></li><li><p>Good knowledge of automotive service processes and dealership operations.</p></li><li><p>Attention to detail when preparing estimates, repair orders, and service documentation. Working knowledge of MS Office and ERP / dealer management systems.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Efficiently process customer transactions using the POS system, accurately handling cash, credit cards, and other payment methods to ensure a seamless checkout experience.</li><li>Engage customers warmly in Arabic, providing a friendly and welcoming atmosphere that encourages repeat business and positive word-of-mouth referrals.</li><li>Maintain a clean and organized checkout area, ensuring all necessary supplies like bags and receipt paper are readily available to prevent delays.</li><li>Assist customers with product inquiries at the counter, offering basic information or directing them to the appropriate sales associate for more complex needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent qualification is preferred to ensure foundational literacy and numeracy skills.</li><li>Previous experience as a cashier or in a customer-facing role, ideally within the retail sector, is highly valued.</li><li>Proficiency in Arabic is essential for effective communication with a significant portion of our customer base.</li><li>Basic computer skills, including familiarity with point-of-sale (POS) systems, are necessary for efficient transaction processing.</li></ul><p></p></section>