وظائف مطور تجربة مستخدم في الإمارات

<p><strong>Job Description:</strong></p><ul><li>Work with the business team on a high level to design concepts and storyboards, which will lead to user flows, IAs, mockups, and prototypes</li><li>Work in an agile environment and iterate and test concepts and prototypes</li><li>Create design systems for UI design</li><li>Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings</li><li>Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models</li><li>Present design work to the user experience team, product team, and executives for review and feedback</li><li>Work with Sketch, Adobe Photoshop or Illustrator to provide deliverables, and create prototypes through software such as Adobe After Effects, Principle, Invision, or Marvel.</li></ul><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><ul><li>You have 5+ years experience working in a digital agency environment with agile teams including developers, researchers and other UI/UX designers.</li><li>Fluent Arabic - Written and Spoken are required for this role.</li><li>You create user interface designs, including mockups, prototypes, and specifications for a range of products and platforms using the latest tools</li><li>4+ years experience creating interfaces, digital experiences, and applications and collaborating with interdisciplinary teams in creating great products that drive client interaction and visual communication</li><li>Everything you do is guided by one simple principle – player experience first; you analyze and research ways to give players the best possible experience because, bottom line, that’s what really matters</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :&nbsp;</strong><span><span><strong> Senior UI/UX Designer</strong></span></span><br><strong>Location :</strong> Abu Dhabi<br><strong>Role Purpose:</strong></p><br><ul><li><p>The senior UI/UX Designer’s role involves conducting extensive research, analyzing user feedback, and collaborating closely with cross-functional teams to develop intuitive and user-centered designs<br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp;</strong></p><br></li><li><p>Be&nbsp;highly analytical as well as highly creative, and consistently demonstrate superb design, writing and presentation skills.&nbsp;</p><br></li><li><p>Justify design decisions based on a thorough understanding of contemporary user-centered design methodologies.&nbsp;</p><br></li><li><p>Thrive in a work environment that requires strong independent problem-solving skills, self-direction, and innovative thinking coupled with an aptitude and affinity for team collaboration and open communication.</p><br></li><li><p>Clearly articulate design needs and key decisions to business stakeholders across markets and brands collaborating closely with Product Leads and Product Managers&nbsp;</p><br></li><li><p>Design elegant and delightful product experiences as part of a cross-functional Agile product teams</p><br></li><li><p>Research, identify and articulate customer needs</p><br></li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong></p><br><ul><li>Experience with designing quality consumer products, as well as enabling business capability and objectives through technology</li><li>Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence</li><li>Graphical and Visual Design skills using a diverse set of software such as Adobe suite, Figma, Sketch&nbsp;or other tools for&nbsp;product design.</li><li>Experience with conducting user research, usability testing, A/B testing, rapid prototyping&nbsp;</li><li>Knowledge of Agile software development process</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Analyze website and application performance metrics (e.g., load times, error rates, API response times) to identify bottlenecks impacting user experience.</li><li>Collaborate with engineering and product teams to translate performance data into actionable insights and recommend technical optimizations.</li><li>Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) related to CX/UX technical performance.</li><li>Conduct A/B testing and analyze results to validate the impact of performance improvements on user behavior and conversion rates.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Information Technology, user research and experience or a related field.</p></li><li><p>Experience in Customer Experience (CX), UX, Digital Analytics, or Digital Product Improvement.</p></li><li><p>Strong understanding of user experience principles, Human-Centered Design, and User-Centered Design methodologies.</p></li><li><p>Experience in user journey mapping, information architecture, and interaction flow analysis.</p></li><li><p>Knowledge of usability evaluation techniques and UX research methodologies.</p></li><li><p>Understanding of user behavior analysis, digital performance measurement, and KPI reporting.</p></li><li><p>Experience with A/B testing and experiment analysis.</p></li><li><p>Knowledge of accessibility standards (WCAG) and digital service guidelines.</p></li><li><p>Ability to translate analytics and findings into actionable recommendations.</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>3+ years of experience in Customer Experience (CX), User Experience (UX), or Digital Experience roles.</p></li><li><p>Hands-on experience in UX research, usability evaluation, or digital service improvement.&nbsp;</p></li><li><p>Strong analytical, problem-solving, communication, and presentation skills.</p></li></ul><p>Familiarity with AI-powered tools for user journey analysis, reporting, and productivity.</p><p></p></section>

<ul><li><p>Coordinate different NOC Entities to complete NOC documents, issues and its clearance.</p></li><li><p>Keep a record for each NOC and its progress.</p></li><li><p>Identify the Client requirements pertaining to NOC/ Interface and Prepare documents, and its resubmission as required.</p></li><li><p>Make mails / calls to third party agency coordinator to understand their actual requirements and response</p></li><li><p>Keeping NOC Register and its updating</p></li><li><p>Preparing NOC documents, drawings, calculation using project team and consultant as required.</p></li><li><p>Speaking skills in English & Arabic</p></li><li><p>Experience in uploading NOC portals of different entities.</p></li><li><p>Coordinating with other contractor for interface issues</p></li><li><p>Coordinating with Engineering team to update the changes in the engineering documents/ drawings</p></li><li><p>Arranging meeting with NOC team, third party entities, Clients etc.</p></li><li><p>Preparing agenda and minutes of all NOC and Interface meetings.</p></li><li><p>Basic knowledge about google earth, Arch GIS</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Minimum of 5-7 years of progressive experience in IT, with a significant focus on system integration and interface management.</p></li><li><p>Proven track record of successfully managing complex integration projects in large enterprises.</p></li><li><p>Hands-on experience with various integration technologies such as APIs, ESBs, ETL tools, and message queues.<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br><br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date: </strong>Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Build and maintain reusable React JS component libraries</p></li><li><p>Translate Figma/XD designs into responsive, pixel-perfect UIs</p></li><li><p>Implement responsive layouts using Flexbox, CSS Grid, and mobile-first principles</p></li><li><p>Build data-heavy dashboards with charts, tables, and real-time widgets (Chart.js, Recharts)</p></li><li><p>Manage application state using Redux Toolkit, Zustand, or Context API</p></li><li><p>Integrate REST APIs and handle loading, error, and empty states gracefully</p></li><li><p>Optimize performance — lazy loading, memoization, code splitting, bundle size</p></li><li><p>Ensure cross-browser compatibility and WCAG 2.1 accessibility standards</p></li><li><p>Write unit tests with Jest and React Testing Library</p></li><li><p>Build and maintain RESTful APIs using Node.js (Express / NestJS)</p></li><li><p>Develop Python-based backend services or data pipelines (FastAPI / Flask)</p></li><li><p>Collaborate with AI/ML teams to integrate model outputs into frontend interfaces</p></li><li><p>Participate in design reviews and contribute to UI/UX decisions</p></li><li><p>Maintain clean, documented code with Git branching and PR workflows</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Frontend (primary)</strong></p><ul><li><p>6+ years React JS in production</p></li><li><p>Strong JavaScript (ES6+) and TypeScript</p></li><li><p>Tailwind CSS, Material UI, or shadcn/ui</p></li><li><p>Responsive design — Flexbox, Grid, mobile-first</p></li><li><p>HTML5 / CSS3 — semantic markup, accessibility</p></li><li><p>REST API integration and async patterns</p></li><li><p>State management — Redux Toolkit / Zustand / Context API</p></li></ul><p><strong>Backend (secondary)</strong></p><ul><li><p>Node.js with Express or NestJS — REST API development</p></li><li><p>Python with FastAPI or Flask — service and API development</p></li><li><p>PostgreSQL or MongoDB — basic schema design and querying</p></li><li><p>JWT / OAuth 2.0 authentication patterns</p></li><li><p>Git, code reviews, Agile/Scrum</p></li></ul><br><p><strong>Nice to have</strong></p><ul><li><p>Next.js (SSR, SSG, ISR)</p></li><li><p>Data visualization — Chart.js, Recharts, D3.js</p></li><li><p>React Native or cross-platform mobile experience</p></li><li><p>Python data pipelines or LLM API integration (OpenAI, Azure OpenAI)</p></li><li><p>LangChain or RAG pipeline exposure</p></li><li><p>Banking or fintech domain knowledge</p></li><li><p>Azure or AWS basics</p></li><li><p>Microfrontend architecture (Module Federation)</p></li><li><p>WebSockets / real-time UI</p></li><li><p>Docker and CI/CD basics</p></li></ul><p><br></p></li></ul><p></p></section>

Company Description Royal Acquisition is an India-based B2B lead generation and appointment-setting company that helps startups, SMEs, and enterprises build predictable sales pipelines through strategic outbound prospecting. The company partners with businesses across North America, Europe, the Middle East, APAC, and other global markets to connect them with qualified decision-makers and accelerate revenue growth. Royal Acquisition focuses on creating the right conversations at the right time through services such as B2B lead generation, appointment setting, SDR support, account-based outreach, and multi-channel campaigns across email and Linked In. With customized outbound strategies, verified B2B data, and a dedicated execution team, Royal Acquisition enables clients to scale pipeline generation and enter new markets with confidence.<br>Role Description The User Experience Manager is a full-time hybrid role based in Dubai, with flexibility for some work from home. This role is responsible for overseeing end-to-end user experience across digital touchpoints, ensuring that products and services are intuitive, accessible, and aligned with customer needs. Day-to-day responsibilities include planning and conducting user and UX research, leading design thinking workshops, defining UX strategies, and collaborating with product, marketing, and engineering teams to translate insights into actionable designs. The User Experience Manager will create and refine user journeys, wireframes, and prototypes, maintain UX standards and guidelines, and measure the impact of UX improvements on user satisfaction and business outcomes.<br>Qualifications<br> Strong foundation in Human Computer Interaction and User Experience (UX), with the ability to apply UX principles to complex B2B products and workflows. Experience with User Research and UX Research methods, including interviews, surveys, usability testing, and analysis of qualitative and quantitative data. Proficiency in Design Thinking, including problem framing, ideation, prototyping, and iterative testing in collaboration with cross-functional teams. Experience leading UX initiatives in digital products or services, preferably within B2B, Saa S, or sales enablement environments. Ability to create clear user flows, wireframes, and low- to mid-fidelity prototypes using modern UX/UI tools (e.g., Figma, Sketch, Adobe XD). Excellent communication and stakeholder management skills, with experience presenting research findings and design rationales to non-design audiences. Demonstrated ability to work in a hybrid environment, coordinating with distributed teams and managing priorities independently. Bachelor’s degree in a relevant field such as HCI, Design, Psychology, Computer Science, or equivalent practical experience.

Company Description Royal Acquisition is an India-based B2B lead generation and appointment-setting company that helps startups, SMEs, and enterprises build predictable sales pipelines through strategic outbound prospecting. The company partners with businesses across North America, Europe, the Middle East, APAC, and other global markets to connect them with qualified decision-makers and accelerate revenue growth. Royal Acquisition focuses on creating the right conversations at the right time through services such as B2B lead generation, appointment setting, SDR support, account-based outreach, and multi-channel campaigns across email and Linked In. With customized outbound strategies, verified B2B data, and a dedicated execution team, Royal Acquisition enables clients to scale pipeline generation and enter new markets with confidence.<br>Role Description The User Experience Manager is a full-time hybrid role based in Dubai, with flexibility for some work from home. This role is responsible for overseeing end-to-end user experience across digital touchpoints, ensuring that products and services are intuitive, accessible, and aligned with customer needs. Day-to-day responsibilities include planning and conducting user and UX research, leading design thinking workshops, defining UX strategies, and collaborating with product, marketing, and engineering teams to translate insights into actionable designs. The User Experience Manager will create and refine user journeys, wireframes, and prototypes, maintain UX standards and guidelines, and measure the impact of UX improvements on user satisfaction and business outcomes.<br>Qualifications<br> Strong foundation in Human Computer Interaction and User Experience (UX), with the ability to apply UX principles to complex B2B products and workflows. Experience with User Research and UX Research methods, including interviews, surveys, usability testing, and analysis of qualitative and quantitative data. Proficiency in Design Thinking, including problem framing, ideation, prototyping, and iterative testing in collaboration with cross-functional teams. Experience leading UX initiatives in digital products or services, preferably within B2B, Saa S, or sales enablement environments. Ability to create clear user flows, wireframes, and low- to mid-fidelity prototypes using modern UX/UI tools (e.g., Figma, Sketch, Adobe XD). Excellent communication and stakeholder management skills, with experience presenting research findings and design rationales to non-design audiences. Demonstrated ability to work in a hybrid environment, coordinating with distributed teams and managing priorities independently. Bachelor’s degree in a relevant field such as HCI, Design, Psychology, Computer Science, or equivalent practical experience.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>About the Role</b></p><br><p>JLL is seeking a dynamic and customer-focused Workplace Experience Ambassador to support our prestigious client, Amazon, at their Dubai office location. In this frontline role, you will be the face of the workplace experience, creating a welcoming, efficient, and exceptional environment for employees, visitors, and stakeholders. You will serve as a key point of contact, ensuring seamless daily operations and delivering world-class hospitality that reflects both JLL's and Amazon's commitment to excellence.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Front of House &amp; Hospitality Management</b> Serve as the primary point of contact at reception, greeting employees and visitors with professionalism and warmth. Manage visitor registration, badge issuance, and escort procedures in compliance with security protocols. Coordinate meeting room bookings, ensure spaces are properly prepared, and provide technical support for audio-visual equipment. Deliver exceptional hospitality services including catering coordination, beverage service, and special event support.</p><br><p><b>Workplace Operations Support</b> Monitor and respond to workplace service requests through designated systems, ensuring timely resolution and follow-up. Conduct regular floor walks to identify and address facility issues, cleanliness standards, and space utilization concerns. Coordinate with vendors and service providers for maintenance, cleaning, and facility-related services. Maintain accurate records of visitor logs, service requests, and incident reports.</p><br><p><b>Employee Experience &amp; Engagement</b> Proactively engage with employees to understand their needs and gather feedback on workplace services. Assist with workplace orientation for new hires and provide guidance on building amenities and services. Support internal events, town halls, and employee engagement initiatives. Serve as a liaison between employees and facility management teams to ensure concerns are addressed promptly.</p><br><p><b>Space &amp; Amenity Management</b> Oversee the presentation and functionality of common areas, including pantries, collaboration zones, phone booths, and wellness rooms. Monitor inventory levels of office supplies, pantry items, and amenity consumables, coordinating restocking as needed. Ensure compliance with health, safety, and environmental standards across all workplace areas. Support workspace allocation, moves, and changes in coordination with the facilities team.</p><br><p><b>Communication &amp; Coordination</b> Distribute workplace announcements, updates, and service notifications to employees through appropriate channels. Maintain workplace signage, wayfinding materials, and communication boards. Collaborate with cross-functional teams including facilities, IT, security, and HR to deliver integrated workplace solutions. Prepare regular reports on workplace utilization, service metrics, and employee feedback.</p><br><p><b>Required Qualifications</b></p><br><p><b>Education &amp; Experience</b> 1-2 years of experience in customer service, hospitality, facilities management, or workplace services roles. Experience supporting multinational organizations or technology companies is highly desirable. Previous experience working in the UAE market with understanding of local business practices and cultural expectations.</p><br><p><b>Skills &amp; Competencies</b> Exceptional customer service orientation with strong interpersonal and communication skills. Professional demeanor with the ability to interact confidently with all levels of an organization. Strong organizational skills with proven ability to multitask and prioritize in a fast-paced environment. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and workplace management systems. Problem-solving mindset with a proactive approach to identifying and resolving issues. Cultural awareness and ability to work effectively in a diverse, international environment.</p><br><p><b>Language Requirements</b> Fluency in English (written and spoken) is mandatory. Arabic language skills are advantageous but not required.</p><br><p><b>Preferred Qualifications</b></p><br><p>Experience with integrated workplace management systems (IWMS) or computer-aided facilities management (CAFM) platforms. Knowledge of health and safety regulations and building management practices. Background in event coordination or project support. Familiarity with sustainability initiatives and workplace wellness programs.</p><br><p><b>About JLL</b></p><br><p>JLL is a leading professional services firm that specializes in real estate and investment management. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. At JLL, we are committed to shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Experience Coordinator</span></span></span>&nbsp;<br><span><span>(<span>20405</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Guest Experience Coordinator</strong> to join the Rooms Division team at<strong> One&amp;Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will play an integral role in creating exceptional and personalized guest experiences across the resort. As a Guest Experience Coordinator, you will support the delivery of a seamless, welcoming, and guest-focused environment at every stage of the guest journey.</span></p><br> <p><span>You will act as a key point of contact for guests, assisting with inquiries, anticipating guest needs, resolving concerns in a timely and professional manner, and ensuring a smooth experience from arrival to departure. Working closely with operational teams, you will help maintain high service standards and ensure compliance with company policies and procedures.</span></p><br> <p><span>You will also contribute to driving guest satisfaction by delivering attentive, personalized service, supporting continuous improvement initiatives, and upholding the highest standards of professionalism, consistency, and attention to detail while embodying the company’s core values.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul> <li><span>Deliver exceptional guest service by acting as a primary point of contact for guest inquiries, requests, and concerns throughout their stay. </span></li> <li><span>Ensure a seamless and personalized guest journey from pre-arrival through departure by coordinating closely with operational departments. </span></li> <li><span>Proactively engage with guests to anticipate needs, build rapport, and create memorable experiences. </span></li> <li><span>Support the coordination of VIP arrivals, special occasions, guest preferences, and tailored experiences with a strong attention to detail. </span></li> <li><span>Liaise with Front Office, Housekeeping, Food &amp; Beverage, Concierge, Butler Services, and other departments to ensure consistent delivery of service standards. </span></li> <li><span>Monitor guest feedback through various channels and assist in implementing service improvements and recovery actions where required. </span></li> <li><span>Respond to guest complaints and concerns promptly, professionally, and effectively, ensuring satisfactory resolution. </span></li> <li><span>Maintain accurate guest profiles, preferences, requests, and service recovery records within the relevant systems. </span></li> <li><span>Support the execution of guest engagement initiatives, loyalty programs, and resort experiences that enhance guest satisfaction. </span></li> <li><span>Assist with arrival and departure planning, particularly for VIPs, repeat guests, and long-stay guests. </span></li> <li><span>Provide guests with accurate information about resort facilities, services, local attractions, and experiences to enhance their stay. </span></li> <li><span>Conduct regular guest interactions and follow-ups to ensure expectations are met and exceeded. </span></li> <li><span>Support online reputation management by assisting with guest feedback and review responses where applicable. </span></li> <li><span>Ensure compliance with company policies, operational procedures, and brand service standards. </span></li> <li><span>Assist with preparing reports, handovers, and maintaining effective communication between shifts and departments. </span></li> <li><span>Participate in departmental briefings, training sessions, and service excellence initiatives. </span></li> <li><span>Support the planning and coordination of special events, celebrations, and guest activations within the resort. </span></li> <li><span>Identify opportunities to enhance guest experiences through personalized recommendations, upselling, and cross-selling of resort services. </span></li> <li><span>Assist in monitoring guest journey touchpoints to ensure consistency and identify areas for continuous improvement. </span></li> <li><span>Handle all guest interactions with professionalism, discretion, empathy, and a guest-centric approach. </span></li> <li><span>Support emergency and incident response procedures while ensuring guest safety and maintaining the resort's reputation. </span></li> <li><span>Uphold the company's core values and contribute to creating a positive, welcoming, and service-oriented environment for all guests.</span></li> </ul> <p><span>A suitable candidate should have <strong>2–4 years of experience</strong> in a 5-star hotel, resort, or luxury hospitality environment, preferably within Guest Relations, Front Office, Concierge, or Guest Experience. The ideal candidate will possess excellent communication and interpersonal skills, a passion for delivering exceptional guest service, and the ability to handle guest requests and concerns with professionalism and attention to detail. </span><span>Excellent English communication skills are required. Additional language skills will be considered an advantage.</span></p><br> <p><span>At One&amp;Only creating&nbsp;<strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge&nbsp;<br>Computer and strong hospitality skills<br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification&nbsp;<br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>Specific Duties<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.&nbsp;<br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures.&nbsp;<br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.&nbsp;<br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed.&nbsp;<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents&nbsp;<br>Understands and complies with loss prevention policies and procedures.<br>Supervises &amp; assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Be able to perform any additional scope of duties if requested by the Management.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Manager - Customer Experience | MAF Retail | Corporate Head Office<br><strong>ROLE SUMMARY</strong><br>The Manager – CX responsible for all CX analytical requirements, managing execution of CX initiatives (customer research and market led improvements).<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Develop in-depth analytical understanding for what drives growth for MAF Retail across markets.</li><li>Analyze disparate customer feedback sources (i.e. NPS, social media, call/case volumes, product feedback) to present comprehensive views of CX.</li><li>Prepare and deliver visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for business partners to implement.</li><li>Prepare monthly reports on key KPIs and status of CX initiatives and share with CX leadership and BU's and Majid Al Futtaim's management team.</li><li>Liaise with markets to develop improvement plans across markets keeping in mind customer feedback, operational metrics and local challenges</li><li>Work with line manager to manage the executional requirements end to end for customer research on new innovations rolled out (for example – Scan &amp; Go, Cleveron, etc.) .</li><li>Work with line manager to review business cases on new rollouts across MAF Retail.</li><li>Monitor and report on Business Unit NPS.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree or higher, preferably in business studies, marketing or a communications discipline .</li><li>3 - 5 years of experience in CX related roles.</li><li>Passionate about Customer Experience.</li><li>Knowledge and understanding of customer experience metrics and measurement methodologies.</li><li>Excellent problem-solving skills with ability to dis-aggregate issues, identify root causes and recommend solutions.</li><li>Strong knowledge of fundamental business concepts; operations research and statistical techniques is a plus.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br><p><b>What you will do</b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.</p><br><br></li><li><p>You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>You will attend regular operational meetings to ensure effective coordination and partnership between departments.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.</p><br><br></li><li><p>Work collaboratively and professionally with co-workers and supervisors.</p><br><br></li></ul><br><p><b>What you will bring</b></p><br><br><ul><li><p>One to two years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping withing luxury 5 stra hotel or resort.</p><br><br></li><li><p>College degree preferably specializing in hotel management or equivalent experience is required.</p><br><br></li><li><p>Strong communicational sills in English and other languages.</p><br><br></li><li><p>Customer satisfaction oriented with attention to the details.</p><br><br></li></ul><br><p><b>What we offer</b></p><br><br><ul><li><p><span>Work Authorization</span></p><br><br></li><li><p>Competitive tax free salary and service charge</p><br><br></li><li><p><span>Live out allowance</span></p><br><br></li><li><p><span>Medical and life insurance</span></p><br><br></li><li><p><span>Paid annual leave</span></p><br><br></li><li><p><span>Paid home leave ticket</span></p><br><br></li><li><p><span>End of service gratuity</span></p><br><br></li><li><p><span>Learning &amp; Development Programs</span></p><br><br></li><li><p><span>Career opportunities and international transfer</span></p><br><br></li><li><p><span>And more...</span></p><br><br></li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Start Your Journey With Us&nbsp;<br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.&nbsp;<br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>To be an ambassador of the Front Office and the hotel, in and outside the work place.<br>To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.<br>To ensure that all guests receive a warm welcome and that they enjoy their stay / visit being offered the finest personal service.&nbsp;<br>To personally greet and escort the guests rather than pointing out directions.<br>To ensure that the privacy of the guests and the confidentiality of the information is respected.<br>To ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility.<br>To manage any guest complaint in a professional manner, by owning it, resolving it to the guest’s satisfaction and recording it.<br>To call the Duty/Night Manager, FOM for advice in serious cases or if an approval is required.<br>To ensure a proper use of the telephone etiquette as per St. Regis standards.<br>To always keep the working area clean and well maintained.<br>To use appropriate materials, equipment and supplies for the smooth run of the Front Office operations and to ask for requisitions accordingly.<br>To attend all guests approaching the Welcome Desk in the procedure of check-in / check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.<br>To share daily activity highlights with the manager including internal and external guest opportunities.<br>To be aware of and to report all guest comments or complaints.<br>To be aware of all VIPs visiting or staying in the hotel.<br>To maintain an accurate guest profile.<br>To check the arrival lists and to block all the rooms according to guest requests and needs, as advised by the Front Office Manager.<br>To ensure that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time.<br>To properly follow all CID and local government requirements concerning hotel guests and files.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: 2 years work experience on the same field in a luxury hotel.<br>#LI-MA1 <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>