وظائف فى رأس الخور

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>1. To support the Manager Trade Marketing in executing all trade marketing activities for assigned categories and ensuring smooth execution of these activities<br> 2. To handle sales and operations for the business unit and liaise with the sales team to conduct promotion activities and achieve agreed volumes, market executions and OSA targets</p><br> <br><br>Roles &amp; Responsibilities <br><p>1. Work in close coordination with the Manager Trade Marketing to develop the RTM strategy document so as to implement the operating plan and strategy needed to achieve the assigned categories’ business targets<br> 2. Support the Head Sales – Modern Trade and Manager – Trade Marketing in developing the short term and long term channel sales strategy for Modern Trade customers<br> 3. Ensure daily issuance of sales tracking reports at category level and monthly updation of targets based on aligned forecast to drive sales objectives at category level<br> 4. Maintain the customer master database and ensure all relevant documents like trade license, passport copy as well as the credit limit of the customer are validated before entering the details in the master database<br> 5. Ensure data in the customer database is accurate, consistent and in agreement with all the relevant stakeholders<br> 6. Create and analyse customer master data reports to study customer trends<br> 7. Coordinate with the sales team in the region and ensure employees have appropriate training and understanding of MIS for accuracy of the customer master database<br> 8. Ensure annual updation of RTM document<br> 9. Maintain a high field capability score (FCS) by ensuring effectiveness of the various field activities and provide suitable training to sales representatives to increase the score<br> 10. Drive FCS across assigned markets through daily issuance of FCS Tracker and organize monthly review sessions with sales team to track the performance on an ongoing basis<br> 11. Ensure on-shelf availability (OSA) &nbsp;and issue and track reports for GT and MT at the category level<br> 12. Ensure effective coverage targets are met at a regional level, confirm that all retailers in the region are being catered to, track reports and present the same to the relevant stakeholders<br> 13. Support Manager – Trade Marketing in&nbsp; the development and production of promotional displays and point of promotion across channels<br> 14. Track Trade Marketing expenses as per the plan agreed for category for the execution at customer level. Visit markets with the Manager – Trade Marketing and audit the merchandising and trade marketing execution in the Modern Trade stores and outlets<br> 15. Formulate journey plans for sales persons and plan an effective sales route to ensure maximum coverage<br> 16. Forecast and plan the coming months’ targets and assist the category teams in cascading of targets to the sales representatives<br> 17. Work closely with sales team to ensure trade marketing strategies are aligned with sales objectives<br> 18. Prepare quarterly and monthly business review reports and presentations by coordinating with the relevant departments<br> 19. Oversee development of appropriate systems and policies to enable capability development of employees<br> 20. Allocate work to subordinates, nominate for training as per guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency<br> 21. Drive the engagement and satisfaction of the team through holding periodic meetings to discuss the achievements and address any employee issues and/or concerns. Build an effective, efficient and motivated team<br> 22. Supervise direct reportees in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counselling. Provide recommendations to HR on hiring and promotions</p><br> <br><br>KPIs <br><p>1. On-shelf availability (OSA)<br> 2. Achievement of annual sales target<br> 3. Development of RTM documents and bi-annual updation<br> 7. Setup coverage as per RTM<br> 8. 80% ECO of direct coverage<br> 9. TMI Budget management &amp; Maintenance in Siebel<br> 10. Forecast Accuracy<br> 11. Stock Freshness&nbsp;&nbsp;</p><br> <br><br>Work experience requirement <br><p>6+ years of related experience including specific trade marketing experience within the FMCG industry</p><br> <br><br>Qualification <br><p>• Bachelor’s in Marketing<br> • MBA or Post-Graduate Diploma in Management with specialization in Marketing from a reputed university is preferred</p><br> <br><br>Competencies <br>Knowledge of Value Chain Management<br>Trade Marketing and Category management<br>Sales and Distribution Strategy Management<br>Consumer Behavior B2B and B2C<br>Knowledge of International and/or Local Laws and Regulations<br>Communicating effectively<br>Self and Team Management<br>Planning &amp; Decision Making<br>Customer Centricity<br>Ownership &amp; Result Orientation<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent and vocational or technical background.<br>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.<br>At least 2 years of hotel engineering/maintenance experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>License or Certification: Valid Driver’s License<br>REQUIRED QUALIFICATIONS<br>Universal Chlorofluorocarbon (CFC) Certification<br>Must meet applicable state and federal certification and/or licensing<br>requirements.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role involves providing high-quality, professional, and ethical clinical services to patients, ensuring effective and efficient care. Key responsibilities include monitoring and managing clinical risks, maintaining compliance with clinical governance and quality management standards, and fostering continuous professional development to uphold excellence in medical practice for both oneself and others</p><p><strong>Responsibilities</strong></p><ul><li><p>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</p></li><li><p>Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.</p></li><li><p>Responds to client complaints in a timely and effective manner and provides feedback on progress.</p></li><li><p>Keeps clients updated with relevant and accurate information and involves them in decisions that affects them.</p></li><li><p>Focuses on consistently delivering a positive client experience.</p></li><li><p>Completes tasks in accordance with set procedures and guidelines.</p></li><li><p>Takes care to perform all tasks precisely and accurately to minimise errors.</p></li><li><p>Identifies and reports non-compliance to relevant stakeholders, constructively.</p></li><li><p>Continuously evaluates quality of own work and provides feedback on progress.</p></li><li><p>Delivers on work outputs with high level of energy, focussed effort and pace.</p></li><li><p>Remains professional and focussed on attaining results despite obstacles and setbacks.</p></li><li><p>Builds positive working relationships with immediate colleagues.</p></li><li><p>Handles conflict calmly and contributes to find a way forward.</p></li><li><p>Demonstrates openness to diverse views and opinions.</p></li><li><p>Demonstrates empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.</p></li><li><p>Identifies and utilises networks within own work environment.</p></li><li><p>Aligns individual behaviour to support and meet team goals.</p></li><li><p>Proactively and respectfully shares all relevant viewpoints with others and seeks their input.</p></li><li><p>Clarifies and understands own role and responsibilities within the team.</p></li><li><p>Recognises, appreciates and respects individual differences.</p></li><li><p>Actively participates and builds a positive team spirit.</p></li><li><p>Identifies and responds effectively and tactfully in a sensitive or difficult situation.</p></li><li><p>Confronts and defuses difficult situations/conflict in a non-judgemental manner.</p></li><li><p>Identifies and reacts appropriately to non-verbal cues Recognises and is aware of own biases and emotions and their effects on self and others.</p></li><li><p>Effectively manages own feelings, guards against inappropriate displays of emotions.</p></li><li><p>Listens attentively, considers and responds appropriately to the feelings and attitudes of others.</p></li><li><p>Remains focussed under pressure and perseveres despite setbacks and obstacles to fulfil work outputs.</p></li><li><p>Performs professional duties of an Otorhinolaryngology including various ENT/ Head and Neck Surgeries.</p></li><li><p>Provides consultation to other physicians when the problems fall into the field of ear, nose, throat, head and neck surgery, and require the attention of a specialist. This includes diagnosis and treatment if patient's primary problem is in this field.</p></li><li><p>Completes medical records promptly indicating diagnosis, treatment, and future courses of action. Records must conform to established requirements.</p></li><li><p>Participates in all group conferences requiring the viewpoint and opinions of this specialty regarding difficult medical cases.</p></li><li><p>Collaborates with other departmental personnel in planning programs integrating the curative and preventive aspects of total patient care.</p></li><li><p>Is responsible for the operation of approved curative-preventive programs as they relative to his particular field.</p></li><li><p>Daily answers questions concerning irregular work and problems that arise in the group such as handling technical, safety and accident problems.</p></li><li><p>Monitors work of other assigned staff to the Otorhinolaryngology Service for quality, quantity, correctness, etc., demonstrating procedures or recommending additional training as required.</p></li><li><p>Attends staff meetings and participates in in-service activities as requested.</p></li><li><p>Contacts HOD for clarification or to keep him informed of unusual situations or problems encountered and actions taken.</p></li><li><p>Supports Continuous Quality Improvement.</p></li><li><p>Maintains confidentiality regarding patient information and regarding administrative matters of a confidential nature</p></li><li><p>Evidences dependability in carrying out the commitments and obligations of the position.</p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.</p></li><li><p>Performs other duties as assigned by the Medical Administrator.</p></li><li><br></li></ul><p><strong><u>Occupational Safety and Health Management Systems&nbsp;</u></strong></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>Be familiar with emergency and evacuation procedures</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety</p></li><li><p>Assist with the preparation of risk assessments</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><strong><u>Prevention and Control of Infection (PCI):</u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</p></li></ul><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified and licensed Medical Practitioner</p></li><li><p>At least 3-5 years’ post qualification experience at consultant level (independent of country)</p></li><li><p>At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p></li><li><p>Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</p></li></ul><p>Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The <strong>Senior Store Manager – Food</strong> is responsible for leading the overall commercial, operational, and people performance of a high-volume Marks &amp; Spencer Food store. The role provides strategic leadership to ensure the delivery of exceptional customer experiences while driving sustainable sales growth, profitability, operational excellence, and compliance with M&amp;S Food standards.</p><p>Leading a large, cross-functional team, the Senior Store Manager is accountable for delivering best-in-class retail operations across all Food departments, fostering a high-performance culture, and ensuring the highest standards of food safety, product availability, and customer service. Working closely with Regional Operations, Supply Chain, Planning, and Commercial teams, the role plays a key part in delivering business objectives and supporting future growth.</p><p>Success in this role is measured through commercial performance, operational excellence, customer satisfaction, team engagement, food safety compliance, and overall business profitability.</p><p><strong>What You Will Do</strong></p><p><strong>&nbsp;</strong></p><p><strong>Drive Commercial Performance &amp; Business Growth</strong></p><ul><li><p>Develop and execute the store's commercial strategy to achieve sales, profitability, and operational targets.</p></li><li><p>Analyse trading performance and implement action plans to maximise revenue, customer conversion, and profitability.</p></li><li><p>Drive commercial initiatives, promotional activities, and seasonal campaigns to improve business performance.</p></li><li><p>Monitor key business KPIs, including sales, gross margin, inventory, waste, shrinkage, labour productivity, and customer satisfaction.</p></li><li><p>Identify opportunities for continuous improvement and implement best practices to optimise store performance.</p></li><li><p>Ensure effective inventory investment while maintaining high product availability and reducing waste.</p></li></ul><p><strong>Lead &amp; Inspire High-Performing Teams</strong></p><ul><li><p>Provide inspirational leadership to department managers and store colleagues, fostering a culture of accountability, collaboration, and customer excellence.</p></li><li><p>Develop leadership capability through coaching, mentoring, succession planning, and performance management.</p></li><li><p>Recruit, develop, and retain top talent to build a high-performing leadership team.</p></li><li><p>Drive colleague engagement initiatives that promote inclusion, wellbeing, and continuous learning.</p></li><li><p>Ensure effective workforce planning to support operational and commercial priorities.</p></li></ul><p><strong>Deliver Exceptional Customer Experience</strong></p><ul><li><p>Champion a customer-first culture that consistently delivers the premium M&amp;S shopping experience.</p></li><li><p>Ensure customer service standards exceed expectations across every department.</p></li><li><p>Actively review customer feedback and implement service improvement initiatives.</p></li><li><p>Lead the resolution of escalated customer concerns professionally and effectively.</p></li><li><p>Drive customer loyalty through service excellence and operational consistency.</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Provide strategic oversight of all daily store operations, ensuring efficient execution across all Food departments.</p></li><li><p>Ensure operational standards, policies, and procedures are consistently implemented.</p></li><li><p>Drive productivity improvements across replenishment, inventory management, merchandising, and store operations.</p></li><li><p>Ensure the store is fully prepared for trading through effective operational planning.</p></li><li><p>Lead continuous improvement initiatives to enhance operational efficiency.</p></li></ul><p><strong>Food Safety, Compliance &amp; Risk Management</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP requirements, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Maintain the highest standards of food quality, freshness, hygiene, and operational compliance.</p></li><li><p>Lead food safety audits and implement corrective actions where required.</p></li><li><p>Promote a proactive safety culture across the store.</p></li><li><p>Ensure all operational risks are effectively managed.</p></li></ul><p><strong>Inventory &amp; Supply Chain Management</strong></p><ul><li><p>Drive inventory optimisation to maximise availability while controlling waste and shrinkage.</p></li><li><p>Collaborate with Planning and Supply Chain teams to improve forecasting and stock flow.</p></li><li><p>Ensure replenishment processes deliver exceptional on-shelf availability.</p></li><li><p>Monitor inventory accuracy, stock loss, and waste performance.</p></li><li><p>Support business initiatives that improve supply chain efficiency.</p></li></ul><p><strong>Visual Merchandising &amp; Brand Standards</strong></p><ul><li><p>Ensure the store consistently delivers world-class visual merchandising standards.</p></li><li><p>Maintain exceptional store presentation aligned with M&amp;S brand guidelines.</p></li><li><p>Support seasonal campaigns, promotional launches, and commercial initiatives.</p></li><li><p>Conduct regular commercial reviews to identify opportunities for improvement.</p></li></ul><p><strong>Financial &amp; Business Management</strong></p><ul><li><p>Own the store's P&amp;L and deliver financial targets through effective cost control and commercial decision-making.</p></li><li><p>Manage labour budgets, operational expenditure, and controllable costs.</p></li><li><p>Analyse financial reports and implement actions to improve profitability.</p></li><li><p>Present business performance, risks, and opportunities to senior leadership.</p></li><li><p>Drive strategic initiatives that contribute to long-term business growth.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong commercial and financial acumen.</p></li><li><p>Strategic leadership and people development skills.</p></li><li><p>Excellent stakeholder management and influencing ability.</p></li><li><p>Expertise in food retail operations and customer experience.</p></li><li><p>Strong understanding of inventory management, replenishment, and supply chain principles.</p></li><li><p>Ability to interpret commercial data and make informed business decisions.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Proven ability to lead large teams in a fast-paced retail environment.</p></li><li><p>Strong planning, organisational, and problem-solving skills.</p></li><li><p>Continuous improvement mindset with a focus on operational excellence.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree in Business Management, Retail Management, Hospitality, Supply Chain, or a related discipline.</p></li><li><p><strong>10+ years of experience</strong> in Food Retail, Supermarket, Hypermarket, or Grocery Retail.</p></li><li><p><strong>5+ years of experience</strong> leading large-format or flagship retail stores.</p></li><li><p>Proven track record of delivering sustainable sales growth, profitability, and operational excellence.</p></li><li><p>Experience managing large, cross-functional retail teams.</p></li><li><p>Strong knowledge of food safety, HACCP, Municipality regulations, and retail compliance.</p></li><li><p>Experience managing P&amp;L, labour budgets, inventory, and commercial performance.</p></li><li><p>Strong leadership, coaching, and talent development experience.</p></li><li><p>Proficiency in retail management systems, SAP, Microsoft Office, and business reporting tools.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Commercial Leadership</strong></p><ul><li><p>Commercial Acumen</p></li><li><p>Business Strategy</p></li><li><p>Financial Management</p></li><li><p>P&amp;L Ownership</p></li></ul><p><strong>Leadership &amp; People</strong></p><ul><li><p>Inspirational Leadership</p></li><li><p>Coaching &amp; Talent Development</p></li><li><p>Succession Planning</p></li><li><p>Stakeholder Management</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Food Retail Operations</p></li><li><p>Inventory Optimisation</p></li><li><p>Food Safety &amp; Compliance</p></li><li><p>Supply Chain Collaboration</p></li><li><p>Continuous Improvement</p></li></ul><p><strong>Customer Excellence</strong></p><ul><li><p>Customer Experience</p></li><li><p>Service Excellence</p></li><li><p>Brand Standards</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Strategic Thinking</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Communication &amp; Influencing</p></li><li><p>Planning &amp; Organising</p></li><li><p>Accountability</p></li></ul><br><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support.&nbsp; Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.&nbsp;</p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.&nbsp;</p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls&nbsp;</p></li></ul><ul><li><p>Maintaining the departmental KPI’s.&nbsp;</p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.&nbsp;</p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay.&nbsp;</p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner.&nbsp;</p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times.&nbsp;</p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.&nbsp;</p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression&nbsp;&nbsp;</p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.&nbsp;</p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.&nbsp;</p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.&nbsp;</p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.&nbsp;</p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow.&nbsp;</p></li></ul><ul><li><p>Promote the services of the hospital to patients.&nbsp;</p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department&nbsp;</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety &amp; JCI.&nbsp;</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;&nbsp;</p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs.&nbsp;&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.&nbsp;</p></li></ul><ul><li><p>Maintains patient &amp; staff confidentiality.&nbsp;</p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication.&nbsp;</p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.&nbsp;</p></li></ul><ul><li><p>Doctors calendar creation and updating &amp; maintaining doctors notes.&nbsp;</p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.&nbsp;</p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery.&nbsp;</p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team.&nbsp;</p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods.&nbsp;</p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed.&nbsp;</p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.&nbsp;</p></li></ul><ul><li><p>Support and monitor cost management initiatives.&nbsp;</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Support staff engagement initiatives.&nbsp;</p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.&nbsp;</p></li></ul><ul><li><p>Complete yearly appraisals and coach &amp; developing the team.&nbsp;</p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.&nbsp;&nbsp;</p></li></ul><ul><li><p>Complaint management &amp; process improvements linked to overall patient experience.&nbsp;</p></li></ul><ul><li><p>Participates in Hospital training programs.&nbsp;</p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls &amp; KPI’s.&nbsp;</p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots.&nbsp;</p></li></ul><ul><li><p>Review and verify doctor’s schedules daily.&nbsp;</p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement.&nbsp;</p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow.&nbsp;&nbsp;&nbsp;</p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations&nbsp; .&nbsp;</p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.&nbsp;</p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees;&nbsp; new employees are orientated and probation periods are signed off&nbsp; .&nbsp;</p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team.&nbsp;&nbsp;</p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees .&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.&nbsp;</p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Duty Manager – Hospitality</strong> is responsible for leading the day-to-day operations of the <strong>Marks &amp; Spencer Café</strong>, ensuring an exceptional customer experience while maintaining the highest standards of food quality, food safety, operational excellence, and team performance. The role oversees all aspects of café operations, including customer service, food preparation, inventory management, financial controls, and compliance with company and regulatory standards.</p><p>Working closely with the Store Manager and Food Operations teams, the Duty Manager drives sales, profitability, and operational efficiency while developing a high-performing team that delivers the premium hospitality experience synonymous with the M&amp;S brand.</p><p>Success in this role is measured through customer satisfaction, sales growth, food quality, food safety compliance, labour productivity, waste reduction, and achievement of operational KPIs.</p><p><strong>What You Will Do</strong></p><p><strong>Lead &amp; Develop the Café Team</strong></p><ul><li><p>Lead, motivate, coach, and inspire a high-performing Café team to consistently deliver exceptional customer service.</p></li><li><p>Create a positive and engaging working environment that promotes teamwork, accountability, and continuous improvement.</p></li><li><p>Conduct daily team briefings, one-to-one coaching sessions, and regular performance reviews.</p></li><li><p>Ensure colleagues are fully trained in food preparation, food safety, customer service, operational procedures, and M&amp;S brand standards.</p></li><li><p>Develop succession plans and support colleagues' learning and career development.</p></li></ul><p><strong>Manage Daily Café Operations</strong></p><ul><li><p>Oversee the day-to-day operation of the M&amp;S Café, ensuring smooth and efficient service throughout trading hours.</p></li><li><p>Manage opening and closing procedures, including cash reconciliation, safe counts, and operational checks.</p></li><li><p>Ensure staffing levels are planned effectively to meet customer demand and service standards.</p></li><li><p>Monitor service flow and take proactive action to improve customer experience during peak trading periods.</p></li><li><p>Maintain high standards of cleanliness, organization, and operational efficiency across all café areas.</p></li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li><p>Lead by example in delivering warm, friendly, and professional customer service.</p></li><li><p>Resolve customer enquiries and complaints promptly, ensuring positive outcomes.</p></li><li><p>Build customer loyalty by creating memorable dining experiences.</p></li><li><p>Monitor customer feedback and implement improvements to enhance satisfaction.</p></li><li><p>Drive a culture of hospitality excellence throughout the Café team.</p></li></ul><p><strong>Food Safety, Quality &amp; Compliance</strong></p><ul><li><p>Ensure full compliance with M&amp;S Food Safety standards, HACCP, Municipality regulations, and Health &amp; Safety legislation.</p></li><li><p>Monitor food preparation, storage, temperature controls, and product quality throughout the day.</p></li><li><p>Ensure all food is prepared, displayed, and served in accordance with company standards.</p></li><li><p>Complete food safety audits, temperature records, cleaning schedules, and compliance documentation.</p></li><li><p>Promote a strong food safety culture across the Café operation.</p></li></ul><p><strong>Stock Management &amp; Inventory Control</strong></p><ul><li><p>Oversee ordering, receiving, and inventory management for all Café products.</p></li><li><p>Ensure effective stock rotation using FIFO principles and minimize food waste.</p></li><li><p>Monitor inventory levels and maintain optimum stock availability.</p></li><li><p>Conduct regular stock counts, inventory reconciliations, and variance investigations.</p></li><li><p>Manage supplier deliveries and ensure product quality standards are maintained.</p></li></ul><p><strong>Drive Sales &amp; Commercial Performance</strong></p><ul><li><p>Deliver café sales, profitability, and labor productivity targets.</p></li><li><p>Drive upselling, cross-selling, and promotional initiatives to maximize revenue.</p></li><li><p>Analyze sales trends and identify opportunities to improve commercial performance.</p></li><li><p>Support seasonal menu launches, promotions, and marketing campaigns.</p></li><li><p>Monitor food costs, waste, and operational expenses to improve profitability.</p></li></ul><p><strong>Financial &amp; Operational Controls</strong></p><ul><li><p>Manage daily cash handling, banking, and reconciliation procedures.</p></li><li><p>Monitor labor scheduling to maximize operational efficiency.</p></li><li><p>Ensure compliance with company financial controls and operational procedures.</p></li><li><p>Support budget management and cost control initiatives.</p></li><li><p>Maintain accurate operational and financial records.</p></li></ul><p><strong>Health, Safety &amp; Operational Excellence</strong></p><ul><li><p>Ensure a safe working environment for colleagues and customers.</p></li><li><p>Conduct regular Health &amp; Safety inspections and risk assessments.</p></li><li><p>Ensure all equipment is maintained and any faults are reported promptly.</p></li><li><p>Drive continuous improvement initiatives across café operations.</p></li><li><p>Ensure compliance with all Standard Operating Procedures (SOPs).</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Excellent hospitality and customer service skills.</p></li><li><p>Sound knowledge of food safety, HACCP, and food hygiene standards.</p></li><li><p>Strong commercial awareness and business acumen.</p></li><li><p>Experience in labor planning, food cost control, and waste management.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to analyze sales and operational data to drive performance.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to perform effectively in a fast-paced hospitality environment.</p></li><li><p>Proficiency in Microsoft Excel and POS systems.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related discipline (preferred).</p></li><li><p><strong>4–6 years' experience</strong> in Hospitality, Café, Restaurant, or Food Retail operations.</p></li><li><p>Minimum <strong>2 years' experience</strong> in a supervisory or management role.</p></li><li><p>Experience managing café or restaurant teams in a premium hospitality or food retail environment.</p></li><li><p>Strong knowledge of food preparation, food safety, HACCP, and Municipality regulations.</p></li><li><p>Proven experience in inventory management, food cost control, labour planning, and waste reduction.</p></li><li><p>Experience with POS systems, inventory management systems, and Microsoft Office applications.</p></li><li><p>Excellent communication skills in English (Arabic is an advantage).</p></li><li><p>Ability to work flexible shifts, weekends, evenings, and public holidays.</p></li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li><p>Team Leadership</p></li><li><p>Coaching &amp; Development</p></li><li><p>Performance Management</p></li><li><p>Employee Engagement</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Café Operations Management</p></li><li><p>Food Safety &amp; HACCP</p></li><li><p>Quality Assurance</p></li><li><p>Inventory &amp; Waste Management</p></li></ul><p><strong>Commercial Excellence</strong></p><ul><li><p>Sales Growth</p></li><li><p>Food Cost Management</p></li><li><p>Labor Productivity</p></li><li><p>Customer Experience Management</p></li></ul><p><strong>Personal Effectiveness</strong></p><ul><li><p>Customer Focus</p></li><li><p>Decision Making</p></li><li><p>Problem Solving</p></li><li><p>Accountability</p></li><li><p>Adaptability</p></li><li><p>Communication</p></li><li><p>Planning &amp; Organizing</p></li></ul><br><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The role involves delivering professional, ethical, and high-quality clinical services to patients efficiently. Responsibilities include monitoring and managing clinical risks, ensuring compliance with clinical governance and quality standards, maintaining accurate medical records, and upholding good medical practice through continuous professional development for oneself and others. Additionally, it emphasizes maintaining integrity by providing ethical and responsible clinical services.</span></span></p><br><br>Responsibilities:<br><ul><li><p><span>Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.</span></p><br></li><li><p><span>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</span></p><br></li><li><p><span>Responds to client complaints in a timely and effective manner and provides feedback on progress.</span></p><br></li><li><p><span>Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.</span></p><br></li><li><p><span>Focuses on consistently delivering a positive client experience.</span></p><br></li><li><p><span>Completes tasks in accordance with set procedures and guidelines.</span></p><br></li><li><p><span>Takes care to perform all tasks precisely and accurately to minimise errors.</span></p><br></li><li><p><span>Identifies and reports non-compliance to relevant stakeholders, constructively.</span></p><br></li><li><p><span>Continuously evaluates quality of own work and provides feedback on progress.</span></p><br></li><li><p><span>Delivers on work outputs with high level of energy, focussed effort and pace.</span></p><br></li><li><p><span>Aligns individual behaviour to support and meet team goals.</span></p><br></li><li><p><span>Proactively and respectfully shares all relevant viewpoints with others and seeks their input.</span></p><br></li><li><p><span>Clarifies and understands own role and responsibilities within the team.</span></p><br></li><li><p><span>Recognises, appreciates, and respects individual differences.</span></p><br></li><li><p><span>Actively participates and builds a positive team spirit.</span></p><br></li><li><p><span>Examines clinically and radio graphically the hard and soft tissues of the oral cavity and head and neck</span></p><br></li></ul><p><span>&nbsp; &nbsp; &nbsp; &nbsp;region.</span></p><br><ul><li><p><span>Identifies and records developmental abnormalities, caries, fractures, root exposures, erosions,</span></p><br><p><span>&nbsp; &nbsp; &nbsp; abrasions, and defective restorations of existing teeth. Records condition and existing pathology of the</span></p><br><p><span>&nbsp; &nbsp; &nbsp; periodontium, and other soft tissues of the mouth, temporo - mandibular joint, muscles of mastication,</span></p><br><p><span>&nbsp; &nbsp; &nbsp; occlusal relationship, and other areas of the head and neck region.</span></p><br></li><li><p><span>Orders, exposes, and interprets intra and extra oral radiographs of the teeth, alveolar ridges, temporomandibular joint, and other hard tissues of the cranial facial complex. Uses radiography techniques and safeguards which will assure maximum diagnostic results and patient protection against radiation hazards.</span></p><br></li><li><p><span>Diagnose existing pathology of the above mentioned areas utilizing other aids such as study casts, electric vitalometers, transillumunators, thermal aids, percussion and palpation.</span></p><br></li><li><p><span>Interviews patients and records medical history. Orders appropriate medical laboratory tests to assist in the diagnosis of systemic diseases which may affect the course of dental treatment. Takes and records patients’ vital signs, (including pulse rate and blood pressure) and refers patients for appropriate medical evaluation when indicated.</span></p><br></li><li><p><span>Plans a course of treatment based on the findings of the clinical and radiographic examination, the patient’s needs, and consistent with the philosophy and policies guiding the delivery of dental health care in the clinic.</span></p><br></li><li><p><span>Ascertains patient’s interest in dental health care, treatment expectations, as well as availability, and</span></p><br><p><span>&nbsp; &nbsp; &nbsp; when applicable, explains all aspects of dental disease, planned treatment, and costs as required to</span></p><br><p><span>&nbsp; &nbsp; &nbsp; &nbsp;assure complete understanding on the part of the patient.</span></p><br></li><li><p><span>Performs preventive procedures on adults and children including; dietary analysis, caries susceptibility tests, prophylaxis, topical fluoride therapy, oral hygiene instructions and application of dental fissure sealants.</span></p><br></li><li><p><span>Prescribes and administers pre-medications to patients as indicated and utilizes local anesthetics for control of pain. Recognizes adverse reactions to these agents and takes immediate necessary measures to counteract such reactions Adjusts occlusion as necessary to provide an acceptable pattern of centric contact, an acceptable pattern of grouped functional contracts and elimination of non-functional contacts.</span></p><br></li><li><p><span>Treats and restores decayed and fractured teeth of adults and children under adequate isolation to</span></p><br></li><li><p><span>remove decay, shape cavities to receive the restorative materials of choice (gold, silver, amalgam, resin,</span></p><br></li><li><p><span>porcelain), places appropriate medications and bases to treat or protect the remaining tooth structure, places, carves, finishes and polishes the restorations to restore function and appearance.</span></p><br></li><li><p><span>Prepares teeth and soft tissues for the placement of fixed or removable prostheses (bridges, partial dentures, full dentures) to replace missing teeth or to regain stability through splinting when indicated. Makes accurate impressions and precise inter-occlusal records for the fabrication of dental prosthetic appliances.</span></p><br></li><li><p><span>Removes diseased or fractured teeth which are beyond repair. Performs other oral surgical procedures. Recognizes and treats or refers for treatment, diseases of the pulp and periodontal structures.</span></p><br></li><li><p><span>Provides emergency after hours dental services to hospital in-patient and emergency room referrals.</span></p><br></li><li><p><span>Recognizes orthodontic problems of patients. Designs, fits, and adjusts removable appliances for minor tooth movement or for space maintenance.</span></p><br></li><li><p><span>Recognizes and treats or refers for treatment, oral pathology, malignant and benign. Recognizes oral manifestations of systemic disease. Possesses a basic knowledge of general medicine.</span></p><br></li><li><p><span>Recognizes personal limitations and refers patients to other health professionals when this referral will result in better care for the patient.</span></p><br></li><li><p><span>&nbsp;Demonstrates a commitment to the delivery of quality patient care within the bounds of the clinical</span></p><br></li><li><p><span>environment. Participates in a multi-professional team approach to the delivery of dental health care.</span></p><br></li><li><p><span>Participates in an in-service training program and continuing techniques education courses to improve personal knowledge of techniques and materials and to enhance skills to meet individual or department requirements.</span></p><br></li><li><p><span>Becomes certified in the cardio-pulmonary resuscitation technique.</span></p><br></li><li><p><span>Attends staff meetings and weekly rounds and participates in in-service activities as required, i.e.,</span></p><br></li><li><p><span>Morbidity &amp; Mortality conferences, Peer Reviews, etc.</span></p><br></li></ul><p><span><span>Performs additional duties and projects as assigned by his/her immediate superior</span></span></p><br><br>Qualifications:<br><p><span>At least 2–3 years’ experience in the relevant specialised</span><span>department</span><span>in</span><span>a</span><span>private</span><span>hospital</span><span>setting</span></p><br><p><span>Work</span><span>experience</span><span>from</span><span>a</span><span>Tier</span><span>1</span><span>country</span><span>as</span><span>specified by the UAE healthcare regulator.</span></p><br><p><span><span>Basic</span><span>medical</span><span>degree</span><span>recognised</span><span>by</span><span>the</span><span>relevant UAE healthcare authority.</span></span></p><br><p><span><span>Diploma</span><span>or</span><span>a</span><span>training</span><span>in</span><span>a</span><span>speciality</span><span>recognised</span><span>by the relevant UAE healthcare authority.</span></span></p><br><p><span><span>Active</span><span>and</span><span>valid</span><span>life</span><span>support</span><span>certification</span><span>(e.g.</span><span>BLS, ACLS, PALS, ATLS, NRP</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 10,000 hotels all over the world. Yes, 10,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 10,000 hotels all over the world. Yes, 10,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 10,000 hotels all over the world. Yes, 10,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<ul><li><p>Performs regular inspections and audits (daily, weekly, monthly, or quarterly) at the designated location to verify that the public health and hygiene standards are maintained.</p></li></ul><br><p>Food Safety & Quality Control</p><ul><li><p>Provide advice and support to contractors in ensuring that the food production, catering, and food services are complying with HACCP Principles, FSMS requirements, ADAFSA regulations, client Standards and international best practices.</p></li><li><p>Inspect and monitor quality, hygiene, and critical control points (CCP’s) of in-process food production batches to ensure compliance with food safety and sanitation standards and procedures.</p></li><li><p>Conduct regular checks to ensure food handlers are adhering to good food handling, personal hygiene, and handwashing practices, during food preparation and service.</p></li><li><p>Inspects and monitors food shipping facilities, operation, sequence, packaging, labelling, preservation, frosting and defrosting, shelf life, stock rotation, material flow, transportation vehicles and warehouse standards.</p></li><li><p>Inspect all food consignments for quality, brands, hygiene, and safety before authorizing unloading and storage. Conduct sensory assessments for food items such as fresh fish / meat. Verify documentation such as Temperature Data Logger Reports, Specification Sheets, Certificate of Origin, Health / Sanitary / Halal Certificates as applicable.</p></li></ul><br><p>Hazard Analysis and Critical Control Points (HACCP)</p><ul><li><p>Evaluate the adequacy and the implementation of the HACCP manual specific to the site including Prerequisite Programs, HACCP Team, Descriptions of food and it’s distribution, intended use and the consumers of food, process flow diagrams, hazard analysis, critical control points, critical limits, monitoring procedures, corrective actions, verification procedures, record-keeping and documentation procedures.</p></li><li><p>Evaluate the hazard analysis to verify the identification of all food safety hazards and provide recommendations for preventive measures to manage these hazards.</p></li><li><p>Confirm critical control points and assess the measures or procedures in place to prevent, eliminate, or mitigate food safety hazards to a satisfactory level.</p></li><li><p>Validate critical control point monitoring requirements, such as procedures, inspections, and frequencies to ensure that the process is appropriately managed.</p><br></li></ul><p>Public Health</p><ul><li><p>Support with the investigation of all reported cases of infectious illness related to public health such as malaria, chickenpox etc. in consultation with HSE / Occupational Health / Medical Team to takes corrective/remedial measures.</p></li><li><p>Verify the medical fitness and vaccination records of Barbers, Food Handlers, Pest Control, Sewage Treatment and Waste Management related employees.</p></li><li><p>Conduct inspections of grocery stores to ensure adherence to hygiene and food safety practices, including personnel, storage facilities, products sold, shelf life etc.</p></li><li><p>Conduct inspections of barber shops to ensure compliance with hygiene practices related to barbering activities, including personnel, premises, and equipment in accordance with hygiene standards set by Abu Dhabi Municipality, DOH, client, and international guidelines.</p></li><li><p>Identify sampling points and develop a site-specific sampling plan to routinely collect food items, food handler hand swabs, kitchen surface swabs, potable water, treated wastewater and swimming pool water samples in accordance with the prescribed frequency schedule for microbiological and chemical analysis from an client approved external laboratory. Review the results against client Standards, Abu Dhabi Department of Energy Water Quality Regulations, Abu Dhabi Municipality Regulations and WHO Guidelines.</p><br></li></ul><p>Accommodation, Welfare and Community Facilities</p><ul><li><p>Inspect accommodation units for issues related to general sanitation, health, hygiene, air quality, pest control, maintenance (i.e. electrical, plumbing, structural), welfare & HSE aspects.</p></li><li><p>Inspect commercial outlets and community facilities including Grocery stores, Barbershops, Gardens, Zoo, Fountains, Playgrounds, Mosques, Majlises, Beaches, Public Clubs, Offices, Workshops, General Stores, Recreational Facilities, Laundries, and other public amenities to ensure hygienic practices and conditions are maintained in line with client Standards.</p></li></ul><p>Pest, Rodent, Bird & Stray Animal Control</p><ul><li><p>Evaluate the pest control operations to ensure compliance with public health standards. This includes inspecting the implementation and effectiveness of pest, rodent, bird, and stray animal control programs in alignment with the principles of Integrated Pest Management (IPM).</p></li><li><p>Review the protocols for pesticide chemical handling and storage. Propose necessary modifications to ensure the safe and proper use of chemicals.</p></li><li><p>Verify if pesticide dilutions and dosages are sufficient to achieve efficient pest management.</p></li><li><p>Verify if the mixing and loading of pesticide and the washing and rinsing of equipment is conducted in a safe and environmentally responsible manner to prevent pollution and safeguard human health.</p></li></ul><br><p>Potable Water Treatment</p><ul><li><p>Review the water treatment using a structured process to understand the different stages and the use of chemicals, filtration, and disinfection etc. to evaluate potential risks associated with each and to ensure that the facility is complying with all relevant regulations and guidelines for ensuring the quality and safety of the drinking water supply.</p></li><li><p>Inspect the water treatment plant to assess the plant's physical conditions, such as the condition of equipment, structures, and buildings and cleanliness of the facility. This includes examining the treatment equipment, storage tanks, and the distribution system.</p></li><li><p>Review the water treatment plant's documents and records, which may include the results of water quality tests, operating procedures, chemical usage, safety data sheets, maintenance records, training records, and any reports of previous issues.</p></li></ul><br><p>Sewage Treatment Plant and Drainage Systems</p><ul><li><p>Review the sewage treatment process, which may include physical, chemical, and biological processes, to ensure that the sewage is being properly treated and disinfected. and the plant is complying with all relevant regulations and guidelines, including those related to wastewater treatment, disinfection, and discharge.</p></li><li><p>Inspect the sewage treatment plant to assess the plant's physical conditions, such as the condition of equipment, aeration and sludge holding tanks, structures, buildings, and sanitary conditions.</p></li><li><p>Review the procedures for handling, treating, and disposing of sludge. Ensure that the sludge is being stored in a covered and secure location to prevent pests and odours from being released into the surrounding environment.</p></li><li><p>Collect effluent samples from the final discharge points in the treatment process to test for microbiological / chemical parameters and review the results to ensure conformity with discharge limits as per client Pollution Prevention and Control Standard and Abu Dhabi Department of Energy Trade Effluent Control Regulations.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in public health, environmental health, biological sciences, or equivalent principal.</p></li><li><p>5 years of experience in implementing, supervising, inspecting, or auditing public health / food safety & hygiene programs in significant projects. Experience in oil and gas projects is advantageous.</p></li><li><p>Extensive knowledge of food regulations and public health standards.</p></li><li><p>Level 3 Award in HACCP Certificate (Catering / Manufacturing)</p></li><li><p>Level 4 Award in Managing Food Safety Certificate (Catering)</p></li><li><p>ISO 22000 Internal / Lead Auditor Certificate.</p></li><li><p>NEBOSH International General Certificate in Occupational Health & Safety.</p></li><li><p>Exceptional communication and interpersonal skills and the ability to effectively communicate and engage with culturally diverse teams.</p></li><li><p>Proficiency in Outlook, Word, Excel, and PowerPoint.</p></li><li><p>Proficiency in creating presentations and delivering impactful training.</p></li><li><p>Excellent knowledge of English Language.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Position</span></strong><span>: <strong>AVP, Head of Service, Operations &amp; Transformation (Gulf / GCC)</strong></span></p><br><br><p><span><strong>Job Location: Dubai, United Arab Emirates (UAE hub supporting Qatar, Oman, Bahrain &amp; Kuwait)</strong></span></p><br><br><br><p><span><strong><u>The Role</u></strong>: The Head of Service &amp; Operations is responsible for end-to-end operational delivery across employee benefits and protection solutions, including implementation and onboarding, policy administration, billing, claims, collections and customer service. Products are expected to include, as applicable by market, Group Life, Medical, Dental, Personal Accident, Critical Illness and Group Savings/Benefits, including End-of-Service and gratuity-related solutions. Based in the UAE as the primary operations hub, the role will oversee and support Qatar, Oman, Bahrain and Kuwait, ensuring consistent service delivery, effective controls and scalable processes across markets. The incumbent will enhance the customer experience, drive efficiency, leverage technology, build strong partner relationships and ensure product compliance with applicable UAE and local market regulations, as well as internal governance requirements. Working with other department heads, the incumbent will ensure the working environment, processes, guidelines and values are aligned with One MetLife and the Global Operations strategy. This role is a critical business partner in achieving financial goals, improving operating performance and maintaining a controlled environment that mitigates operational risk across policy issuance, servicing and claims processes.</span></p><br><br><br><p><span><strong><u>Key Responsibilities:</u></strong></span></p><br><br><ul><li>Design and implement an operations strategy that supports commercial commitments, financial objectives, regulatory compliance and scalable service delivery across the organisation.</li></ul><br><ul><li>Execute on operational and customer service strategy to drive an improved end-to-end customer experience, drive operational efficiency and make it easier for customers to do business with us.</li><li>Manage issuance, claims, services, and collections processes with the objective of meeting agreed service levels, quality standards, and regulatory requirements.</li><li>Establish operations guidelines to ensure the effective functioning of the provider/medical network and the appropriate parameters for claims adjudication, pricing tables, and associated cost controls.</li></ul><ul><li><span>Define and manage recovery payments and collections strategy across business lines to protect earnings and improve cash-flow discipline.</span></li><li><span>Oversee the timely and accurate consolidation of operational financial information, particularly collections and claims data, to support reporting to authorities, home office requirements, regulatory compliance and effective decision making.</span></li></ul><br><ul><li>Supervise compliance with internal policies and applicable regulatory requirements across the UAE and the supported markets (Qatar, Oman, Bahrain and Kuwait) to mitigate regulatory and conduct risks, including (as applicable) anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, FATCA/CRS, and other local requirements. Define and manage preventive and corrective action plans associated with internal and external audits to ensure adherence to regional and global operational policies and local regulatory expectations.</li></ul><ul><li><span>Lead continuous improvement and service process re-engineering to improve operational effectiveness, customer outcomes, control standards and business-line profitability.</span></li></ul><br><ul><li><span>Responsible for strategic technological improvements/implementation to streamline processes from the UAE hub and standardize service delivery across Qatar, Oman, Bahrain and Kuwait.</span></li></ul><ul><li><span>Lead the Digital Transformation and PMO agenda for the Gulf/GCC operations function, including prioritisation and governance of transformation initiatives, delivery tracking, benefits realisation, process automation, change management, and alignment with regional and global technology roadmaps.</span></li></ul><br><ul><li>Create an effective and efficient work environment across all locations that will engage and enable associates to improve the customer experience.</li></ul><ul><li>Attract, retain and motivate high-performing talent across the operations function.</li><li>Set goals, monitor performance and evaluate results to ensure departmental and organisational objectives are met and aligned with business priorities.</li><li>Develop differentiated operational capabilities and services by leveraging technology, people and shared best practices.</li><li>Embed a Lean mindset across operations to reduce risk, remove waste and strengthen continuous improvement.</li><li>Support the agency strategy by shaping the operating model, resourcing requirements and operational processes needed to serve this channel effectively.</li><li>Ability to travel across the GCC as required (estimated 10–20%).</li></ul><br><br><p><span><strong><u>Key Relationships:</u></strong></span></p><br><br><ul><li><strong>Reports to:</strong> Regional Head of Operations</li></ul><br><ul><li><strong>Direct reports/team</strong>: 7 direct reports: Claims Lead; Billing &amp; Reconciliation Lead; Underwriting/Policy Administration Lead; Customer Service Manager; Group Savings/Benefits (End-of-Service) Operations Manager; Dental/Provider Network Lead; Digital Transformation and PMO Lead.</li><li><strong>Key Stakeholders</strong>: UAE business heads and Functional VP’s/Directors; country leads/points of contact in Qatar, Oman, Bahrain and Kuwait; local regulators and external advisors; clients, brokers and key partners</li></ul><br><br><p><span><strong><u>Candidate Qualifications:</u></strong></span></p><br><br><p><span><strong><u>Essential Business Experience and Technical Skills:</u></strong></span></p><br><br><ul><li>10+ years’ experience managing large teams within the insurance industry, with strong strategic judgement and commercial acumen.</li><li>Demonstrated leadership experience across a large, multi-site insurance service or operations organisation.</li><li>Deep understanding of key business and operational metrics, including integrated analytics and strong business and technology acumen to support data-driven transformation decisions.</li><li>Significant change agent and innovator, with the ability to drive meaningful operational transformation while balancing effectiveness, efficiency, customer experience and control.</li><li>Insurance product experience across Group and Retail lines.</li><li>Strong understanding of the regulatory and legislative environment and its impact on insurance products and operations.</li></ul><br><ul><li>Strong influence, negotiation and conflict resolution skills</li></ul><ul><li>Proven ability to work effectively in a matrixed environment.</li><li>Excellent analytical, decision-making and problem-solving skills.</li><li>Proven ability to manage multiple priorities and strong project management skills, including PMO governance, milestone tracking, dependency management and escalation of delivery risks.</li><li>Strong understanding of market needs that influence excellent customer service, with the ability to adapt MetLife’s operational delivery to create customer value.</li><li>Ability to identify and create opportunities where processes and technology can converge to improve productivity, service quality, automation and scalability.</li><li>Digital transformation leadership, including automation, workflow redesign and adoption of scalable technology solutions.</li><li>Strong PMO discipline with the ability to govern complex initiatives, manage dependencies and translate strategy into measurable delivery outcomes.</li><li>Data-led operational management, using analytics and performance metrics to identify opportunities, monitor benefits and improve decision making.</li><li>Change management and stakeholder engagement skills to embed new ways of working across multi-market operations.</li><li>Strong compliance, risk management and audit orientation.</li><li>Ability to partner effectively with senior executives across distribution, operations, product, finance, Human Resources and other enabling functions.</li><li>Ability to attract, coach, mentor and develop talent.</li></ul><br><ul><li>Fluent in English required. Arabic preferred; additional languages relevant to the Gulf market are an advantage.</li></ul><br><br><p><span><strong><u>Leadership Competencies:</u></strong>&nbsp;</span></p><br><br><ul><li><strong>Thinks Strategically</strong> – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.</li><li><strong>Motivates People</strong> – Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.&nbsp;</li><li><strong>Seizes Opportunity</strong> – Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.</li><li><strong>Models our Values</strong> – Creates a culture that promotes the company’s values and standards through role modeling, accountability and ownership of decisions.</li><li><strong>Focuses on Customers</strong> – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results</strong> – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br><p><span><strong><u>MetLife:&nbsp;</u></strong></span></p><br><br><p><span>MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.&nbsp;</span></p><br><br><br><p><span>We are one of the largest institutional investors in the U.S. with more than $588.7 billion in total assets under management as of December 31, 2018. We are ranked #43 on the Fortune 500 list for 2018. In 2018, we were named to the Dow Jones Sustainability Index (DJSI) for the third year in a row. DJSI is a global index to track the leading sustainability-driven companies.</span></p><br><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Working with Us</b><br>Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.</p><br><p>Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: <span><span><span><span><span><span><span><span><span><span><span>careers.bms.com/working-with-us</span></span></span></span></span></span></span></span></span></span></span>.</p><br><p>The <b>Senior Medical Advisor Neuroscience – based in Dubai -</b> is part of the Medical Affairs Team and provides a bridge between clinical research and the cross-functional Brand Team.</p><br><p>This position is responsible for the planning and execution of scientific projects related and not limited to broadly understood medical communication and education.</p><br><p>The Senior Medical Advisor Neuroscience is accountable for developing, maintaining, and sharing Neuroscience-related medical &amp; scientific capabilities.</p><br><p><b><u>Responsibilities:</u></b></p><br><p><b>External Environment and Customer Focus </b></p><br><ul><li><p>Develops and maintains strong relationship with scientific experts/Thought Leaders and external organizations in therapeutic areas of interest using various channels for interactions (1:1, group presentation; virtual meetings).</p><br></li><li><p>Effectively develops content and presents information to HCPs, as appropriate, ensuring medical accuracy and compliance with local procedures, ethical and legal guidelines and directives.</p><br></li><li><p>Sets up strong scientific collaboration scientific experts/Thought Leaders</p><br></li><li><p>Actively profile the medical landscape and continuously update knowledge and expertise in products, patient treatment trends, unmet medical needs, clinical trials and scientific activities. Understand the competitive landscape and actively prepare to address informational needs of customers.</p><br></li><li><p>Collects and provides meaningful medical insights back to the organization to be actioned in support of the strategy development.</p><br></li></ul><p><b>Medical Planning/Execution&nbsp;&nbsp;&nbsp;&nbsp; </b></p><br><ul><li><p>Delivers scientifically meaningful medical programs proposals and ensure flawless execution of medical activities to support overarching medical plan execution (e.g, Advisory Boards, Satellite Symposia, scientific roundtables, etc.)</p><br></li><li><p>Lead cross functional collaboration within matrix teams to ensure appropriate embedding of the medical perspective and aligned focus in key critical execution to achieve overall medical strategies and objectives.</p><br></li><li><p>Provide significant knowledge and insight to Head Office medical team (local/regional/worldwide) and local commercial organization to shape strategy.</p><br></li><li><p>Proactively coaches others on how they can enhance their scientific skills in this area.</p><br></li><li><p>Discuss and deliver Health Economics and Outcomes Research (HEOR) evidence based information reactively (ie, to government agencies, healthcare organizations, and payers), as appropriate.</p><br></li><li><p>Represent medical as a key reference point for internal stakeholders for Neuroscience</p><br></li></ul><p><b>Compliance</b></p><br><ul><li><p>Endorse and implement a culture of compliance</p><br></li><li><p>Adhere to all internal and external rules and regulations</p><br></li><li><p>Alert management or the Compliance Department to any possible compliance issues</p><br></li><li><p>Act as a role model who demonstrates consistent ethical and professional behavior.</p><br></li></ul><p><b><u>Degree Requirements:</u></b></p><br><ul><li><p><b>Advanced scientific degree (PharmD, PhD, MD)</b></p><br></li></ul><p><b><u>Experience Requirements:</u></b></p><br><ul><li><p><b>Working in a medical / scientific role with 5+ years’ experience. </b></p><br></li><li><p><b>Expert knowledge of Neuroscience</b></p><br></li><li><p><b>Expert Experience in the </b><b>Neuroscience </b><b>health care environment in the Gulf countries</b></p><br></li><li><p>Ability to communicate scientific or clinical data in an understandable and valuable manner to help HCPs best serve their patients.</p><br></li><li><p>Ability to develop and effectively manage new and existing HCPs relationships.</p><br></li><li><p>Developing field medical plans aligned with medical and overall disease &amp; product objectives&nbsp;</p><br></li></ul><p><b><u>Key Competency Requirements:</u></b></p><br><ul><li><p>High level of scientific acumen, including the ability to interpret and present clinical data and effectively draw out clinical insights during dialogue with HCPs.</p><br></li><li><p>Ability to translate clinical data into Medical strategies and objectives</p><br></li><li><p>Possesses a strong Business acumen.</p><br></li><li><p>Embraces being independent and takes initiatives to further develop their scientific knowledgebase, while developing strong rapport and working relationships with external and internal stakeholders.</p><br></li><li><p>Demonstrates a sense of learning agility by seeking out and learning from unfamiliar experiences and then applying those lessons to succeed in the next new situation.</p><br></li><li><p>Drive to succeed and ability to adapt rapidly to an evolving and challenging entrepreneurial environment.</p><br></li><li><p>Demonstrates innovation and the ability to integrate innovative concepts from others into local plans.</p><br></li><li><p>Has the know-how to plan and execute effective and successful Learning Programs for HCPs.</p><br></li><li><p>Experience in reviewing medical content of promotional and non promotional materials</p><br></li><li><p>Possesses strong work ethics, ability to set priorities and manage time appropriately.</p><br></li><li><p>Holds a high level of integrity and good judgement, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures</p><br></li><li><p>Strong communication and presentation skills.</p><br></li><li><p>Fluent in Arabic &amp; English</p><br></li></ul><p>#LI-Hybrid</p><br><p><i>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.</i></p><br><p><b>Uniquely Interesting Work, Life-changing Careers</b><br>With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting <span>global participation </span>in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.</p><br><p><b>On-site Protocol</b></p><br><p><span>BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:</span></p><br><p><span>Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.</span></p><br><p><b>Supporting People with Disabilities</b></p><br><p><span>BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace <span><span>accommodations/adjustments</span></span> and ongoing support in their roles. Applicants can request a reasonable workplace <span><span>accommodation/adjustment</span></span> prior to accepting a job offer. If you require reasonable <span><span>accommodations/adjustments</span></span> in completing this application, or in any part of the recruitment process, direct your inquiries to </span><span><span><span>adastaffingsupport@bms.com</span></span></span><span>. Visit </span><span><span>careers.bms.com/</span><span>eeo</span><span>-accessibility</span></span><span> to access our complete Equal Employment Opportunity statement.</span></p><br><p><b>Candidate Rights</b></p><br><p><span>BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.</span></p><br><p><span>If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;</span><span><span><span>https://careers.bms.com/california-residents/</span></span></span></p><br><p><b>Data Protection</b></p><br><p>We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <span>https://careers.bms.com/fraud-protection</span>.</p><br><p>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.</p><br><p><span>If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at </span>TAEnablement@bms.com<span>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.</span></p><br>R1604401 : Senior Medical Advisor Neuroscience - Gulf countries </div>