وظائف مدير محل - ابو ظبي الإمارات

Position<br><br>As a Store Manager you will be a FENDI Ambassador, promoting the brand DNA in the market while exceeding sales targets and KPIs.<br><br>Through a constant coaching and motivation of your team, you will strengthen the relationship with the clients by promoting FENDI history, craftmanship, quality of materials and creativity, always ensuring that all the standards in terms of performance, processes and procedures are compliant with our vision of excellence and luxury.<br><br>Job Responsibilities<br><br>Main Responsibilities:<br><br>Monitor and achieve store performance with relevant KPIsAssist in the selling process Analyse the business, propose and implement action plans to improve results, generate sales for each product category Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIsBe aware of local trading environment and its impact on our sales, including competitors' trading activities Manage and supervise the team in the correct execution of all company operating and stock procedures Manage customer service quality, to meet client’s expectations by offering excellent customer service standards Develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store events Act as brand ambassador to strengthen/build relationships with VIP clients Improve Mystery Shopper Results with action plans Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations Work with HR Dept. in recruiting the most qualified applicants to meet the store needs Identify individual and team training needs to develop Talents and communicate these needs to HR Department Review and submit sales and operational reports to management in adherence to company's KPIs and policies Ensure that FENDI’s standards are applied and maintained all times across the customer service, internal control, VM and back-office activities (stocks, administration, etc.)<br><br>Profile<br><br>Profile:<br><br>7-10 years’ experience in Fashion/Luxury Sales5-7 years’ experience in a top-location management of a retail luxury business –Bachelor’s or master’s Degree Strong selling and communication skills are necessary Excellent relationships skills, self-reliant, friendly and patient Leadership, confidence, organization, professionalism Strong customer orientation skills Goal oriented approach, multitasking Computer skills and Retail management system knowledge Strong knowledge and/or interest for fashion/luxury industry Fluent English. Additional languages are a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Store Manager / Assistant Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is accountable for profitability, store performance, and team engagement.<strong>KEY RESPONSIBILITIES</strong><strong>1.</strong><p><strong>Sales &amp; Business Performance:</strong></p><br><br><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><br><strong>2.</strong><p><strong>Store Operations &amp; Compliance:</strong></p><br><br><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><br><strong>3.</strong><p><strong>Team Leadership &amp; Development:</strong></p><br><br><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul><strong>4.</strong><p><strong>Customer Experience &amp; Service Quality:</strong></p><br><br><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul><strong>5.</strong><p><strong>Inventory &amp; Merchandising Control:</strong></p><br><br><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><br><strong>6.</strong><p><strong>Reporting &amp; Administration:</strong></p><br><br><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID: </b>179575&nbsp;</p><p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.&nbsp;</p><p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p><br></p><p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Store Manager is responsible for ensuring the store meets sales targets while maintaining high levels of profitability and customer satisfaction. This includes managing store operations, ensuring merchandising standards are met, and overseeing the training and development of store staff to deliver exceptional customer service and operational efficiency. The role requires leadership to drive performance, manage resources effectively, and implement strategies that align with company goals.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales &amp; Profitability</p><p><br></p><ul><li>Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.</li><li>Create and execute strategies to maximize store sales and control expenses.</li></ul><p><br></p><p>Operational Effectiveness</p><p><br></p><ul><li>Control company assets by adhering to loss prevention measures such as inventory management, stock movements, sales, returns, and exchanges.</li><li>Execute and comply with company policies and store procedures.</li></ul><p><br></p><p>People Development</p><p><br></p><ul><li>Support recruiting, hiring, developing, and retaining high-quality associates.</li><li>Lead by example in training and providing ongoing feedback on product knowledge and selling skills.</li><li>Organize weekly staff meetings and daily briefings to discuss store performance and new company goals.</li></ul><p><br></p><p>Customer Experience &amp; Sales</p><p><br></p><ul><li>Ensure excellent customer service at all times through assessment, coaching, and follow-up with the team.</li><li>Maintain visibility and lead by example on the sales floor to support selling functions.</li><li>Implement all visual merchandising standards, directives, promotions, and maintain cleanliness and organization of the sales area.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Leadership and team management skills.</li><li>Strong communication and interpersonal skills.</li><li>Strategic thinking and problem-solving skills.</li><li>Proficiency in computer software, including Excel and SAP.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school education or equivalent preferred.</li><li>1-2 years of experience as a Store Manager with a proven track record for driving sales and profit results.</li><li>Proficient in business English, both written and verbal.</li><li>Good computer skills, including Outlook, Excel, SAP, and detailed report analysis skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is accountable for profitability, store performance, and team engagement.</p><br><br><br><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><br><br><p><strong>1. Sales &amp; Business Performance:</strong></p><br><br><br><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><br><p><strong>2. Store Operations &amp; Compliance:</strong></p><br><br><br><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><br><p><strong>3. Team Leadership &amp; Development:</strong></p><br><br><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul><br><p><strong>4. Customer Experience &amp; Service Quality:</strong></p><br><br><br><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul><br><p><strong>5. Inventory &amp; Merchandising Control:</strong></p><br><br><br><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><br><p><strong>6. Reporting &amp; Administration:</strong></p><br><br><br><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><br><br><p><strong>Education &amp; Qualifications;</strong></p><br><br><br><ul><li>Diploma or Bachelor's degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul><br><p><strong>Minimum Experience:</strong></p><br><br><ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Key accountabilities and responsibilities:</u></b></p><p>As an <b>Assistant Store Manager</b> at EssilorLuxottica Chalhoub, you will support the Store Manager in leading all aspects of store operations. Your primary focus is to ensure excellent customer service, drive sales performance, coach and develop the team, and maintain high operational standards. You will play a key role in motivating the team and supporting the overall business goals while stepping in as the acting manager when needed.</p><p><b><u>Key Responsibilities</u></b></p><ul><li>Support the Store Manager in executing the store’s action plan and achieving sales targets and KPIs.</li><li>Act as a role model by delivering exceptional customer service and representing the brand’s image, values, and philosophy.</li><li>Drive daily team motivation, provide on-the-floor guidance, and ensure seamless operations throughout all store zones.</li><li>Support in team scheduling, shift planning, and ensuring proper floor coverage during peak hours.</li><li>Maintain a customer-centric approach by building strong relationships and leveraging the store’s CRM database to identify selling opportunities.</li><li>Stay updated on trends, product knowledge, and competitor activity, and actively share insights with the Store Manager.</li><li>Support visual merchandising activities and stock replenishment in line with brand guidelines.</li><li>Assist in onboarding, training, and mentoring new and existing team members.</li><li>Participate in regular performance check-ins and support the implementation of individual development plans.</li><li>Support in ensuring that all operational, safety, legal, and compliance procedures are followed.</li><li>Actively contribute to creating a positive and inclusive store culture, promoting trust, respect, and open communication.</li><li>Handle customer concerns or issues in a professional and solution-oriented manner.</li><li>Step in for the Store Manager during absences or delegated responsibilities.</li></ul><p><b><u></u></b></p><p><b>Are you?</b></p><ul><li>Passionate about people development and retail excellence</li><li>KPI and performance-focused with strong commercial awareness</li><li>Confident in leading daily floor operations</li><li>Committed to continuous learning and personal growth</li><li>Solution-driven and customer-obsessed</li><li>Motivated by working in a dynamic, fast-paced environment</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b><u>Requirements:</u></b></p><ul><li>Minimum of 3 years in optical retail.</li><li>Demonstrated experience in team coordination or floor leadership</li><li>Strong interpersonal and communication skills</li><li>Proficiency in English; Arabic is an advantage</li></ul><p><br></p></div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Leadership experience in luxury fashion retail, ready to step into a Store Manager role and based in the UAE.</li> <li>People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li> <li>Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li> <li>Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li> <li>Operational and VM strength, ensuring store standards, product presentation, and daily operations run smoothly.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<ul><li><p><br>The Store Manager is responsible for ensuring the store meets sales targets while maintaining high levels of profitability and customer satisfaction. This includes managing store operations, ensuring merchandising standards are met, and overseeing the training and development of store staff to deliver exceptional customer service and operational efficiency. The role requires leadership to drive performance, manage resources effectively, and implement strategies that align with company goals.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Sales & Profitability</strong></p><p><br></p><ul><li><p>Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.</p></li><li><p>Create and execute strategies to maximize store sales and control expenses.</p></li></ul><p><br></p><p><strong>Operational Effectiveness</strong></p><p><br></p><ul><li><p>Control company assets by adhering to loss prevention measures such as inventory management, stock movements, sales, returns, and exchanges.</p></li><li><p>Execute and comply with company policies and store procedures.</p></li></ul><p><br></p><p><strong>People Development</strong></p><p><br></p><ul><li><p>Support recruiting, hiring, developing, and retaining high-quality associates.</p></li><li><p>Lead by example in training and providing ongoing feedback on product knowledge and selling skills.</p></li><li><p>Organize weekly staff meetings and daily briefings to discuss store performance and new company goals.</p></li></ul><p><br></p><p><strong>Customer Experience & Sales</strong></p><p><br></p><ul><li><p>Ensure excellent customer service at all times through assessment, coaching, and follow-up with the team.</p></li><li><p>Maintain visibility and lead by example on the sales floor to support selling functions.</p></li><li><p>Implement all visual merchandising standards, directives, promotions, and maintain cleanliness and organization of the sales area.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><br>Leadership and team management skills.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Strategic thinking and problem-solving skills.</p></li><li><p>Proficiency in computer software, including Excel and SAP.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High school education or equivalent preferred.</p></li><li><p>1-2 years of experience as a Store Manager with a proven track record for driving sales and profit results.</p></li><li><p>Proficient in business English, both written and verbal.</p></li><li><p>Good computer skills, including Outlook, Excel, SAP, and detailed report analysis skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE SUMMARY</strong><br>The Store Manager will lead their team to optimize store operations by driving sales, delivering exceptional customer service, implementing effective visual merchandising, and fostering employee motivation and retention, all while adhering to company standards. The main KPIs for the Store Manager will include sales, stock optimization, product availability and minimizing known and unknown inventory loss. Additionally, the role involves implementing action plans for continuous improvement.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Manage overall store operations, ensuring compliance with company SOPs, merchandising standards, hygiene, and safety requirements.</li><li>Drive store sales performance and achieve revenue targets while maintaining high operational efficiency.</li><li>Oversee stock management, including inventory control, replenishment, stock rotation, merchandise availability, and loss prevention.</li><li>Ensure accurate cash handling and cash counter operations, maintaining integrity in all financial transactions.</li><li>Deliver exceptional customer service by resolving complaints, addressing customer needs, and supporting retention initiatives.</li><li>Maintain store presentation standards, including planograms, pricing, product displays, and asset maintenance.</li><li>Lead, coach, and develop store teams through scheduling, task allocation, performance management, training, and succession planning.</li><li>Ensure adherence to corporate policies and professional standards while fostering a productive, customer-focused work environment.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Accountable for achieving key store performance metrics, including sales revenue, customer satisfaction, inventory management, hygiene standards, and team development.</li><li>Bachelor's degree in any discipline with a minimum of 2 years of experience in a similar role and 4+ years within the retail industry.</li><li>Strong understanding of retail operations, inventory control, loss prevention, and merchandise quality management.</li><li>Excellent leadership, people management, coaching, and team development capabilities.</li><li>Strong analytical, problem-solving, organizational, and multitasking skills with a results-oriented approach.</li><li>Fluent in English (written and spoken); Arabic language proficiency is an added advantage, supported by strong interpersonal and communication skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Currently based in Abu Dhabi or open to relocating.</li> <li>Experience in leadership role within luxury or high-end retail.</li> <li>Communication proficiency (Arabic or Russian language would be an added benefit for this role).</li> <li>Extensive experience in a client-driven environment, within a store leadership role.</li> <li>Leadership skills.</li> <li>Excellent customer service skills.</li> <li>Highly organized with exceptional time-management skills.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<br><p>We’re looking for a <strong>Branch Manager</strong> who can do more than manage the day-to-day — we’re looking for someone who can <strong>lead, grow and take ownership of the club’s success.</strong></p><p>This is a hands-on leadership role for someone who understands the <strong>fitness and wellness industry</strong>, enjoys working with people, and is equally comfortable managing operations, motivating a team and driving commercial results.</p><br><p><strong>What we’re looking for:</strong></p><ul><li><p>Previous experience in <strong>fitness, wellness, boutique studios or health clubs</strong></p></li><li><p>Strong <strong>team leadership and people-management</strong> experience</p></li><li><p>A commercial mindset with experience driving <strong>memberships, sales, revenue and retention</strong></p></li><li><p>Strong operational skills and the ability to keep the club running smoothly every day</p></li><li><p>A proactive, energetic personality with a genuine passion for <strong>member experience and community building</strong></p></li><li><p>Confidence working with targets and turning them into practical actions</p></li><li><p>Flexibility to be hands-on and support the club during peak operational periods</p></li></ul><br><p><strong>An added advantage:</strong><br>Fitness or coaching qualifications, particularly experience in <strong>strength training, functional fitness or indoor cycling/ride classes</strong>.</p><br><p><strong>Desired Candidate Profile</strong></p><p>For us, a successful Branch Manager knows her team, her members and her numbers — and is always looking for the next opportunity to make the club stronger. If you’re ambitious, commercially driven and ready to take ownership of a growing ladies-only wellness club, we’d love to hear from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : : Branch Manager</strong><br><strong>Location :</strong> &nbsp;&nbsp;<span><span>Al Silaa Branch</span></span> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:</strong><br>Managing the branch and the reporting regional branches to maximize new business opportunities and deepen existing relationships, while providing quality in service delivery in an efficient operation that comply with Islamic Sharia requirements, where risks are well controlled<br>&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br>1. Business acquisition through typical activities like:- ▪ Generation of new business via out marketing calls and in- branch contacts through “Open door policy” in meeting customers. ▪ Setting and monitoring sales plans for HPB, HCF, PBRs, CFRs and other sales staff as per forecast. ▪ Coaching of all sales staff to increase sales productivity and cross selling. ▪ Referral of prospective business to other functional units and or authorities ▪ Enhancement of ADIB’s image and reputation. 2. Management of service delivery:- ▪ Monitor branch service standards for customer satisfaction ▪ Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries. ▪ Getting ad-hoc customer feedback. 3. Operations and support:- ▪ Control and supervision of operations work processes for compliance with ADIB’s Credit &amp; Operational Policies &amp; Procedures, thus maintaining an acceptable both internal and external audit rating ▪ Facilitating and implementing work process improvements ▪ Approvals/recommendations of credit applications ▪ Take over HOP’s responsibility during vacation of HOP. 4. Proactive mentoring and management of all branch staff:- ▪ Branch Team – Maintain staff morale and relationship ▪ Observe, coach /train and counsel staff towards expected behaviours. ▪ Identify training developments needs for staff and ensure that these are met as per schedules. ▪ Appraise staff individual scorecard deliverables against scorecard targets. 5. Management of Branches in a specific region allocated for management for profitability and good governance</p><br><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>1. Detailed knowledge of ADIB’s Retail Banking products &amp; services 2. Broad knowledge of ADIB’s Retail Credit &amp; Operational Policies &amp; Procedures 3. Specific Knowledge of UAE banking practices , regulations &amp; risks 4. Thorough Knowledge of all the Regulations issued by Central Bank of UAE 5. General awareness of competitors in the local market Role Profile/Job Description Traditional Values, Progressive Spirit Prepared by – Retail Banking Division Internal 6. Detailed knowledge of service standards 7. Training &amp; Presentation skills 8. Sales &amp; Marketing skills 9. Management Information skills 10. Computer Skills</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br></p><ul><li>Manage store operations and staff.</li><li>Monitor receiving and dispatch activities.</li><li>Maintain accurate inventory records.</li><li>Conduct regular stock counts.</li><li>Prepare shortage and damage reports.</li><li>Coordinate with Sales, Purchasing, and Transport.</li><li>Ensure safety and proper housekeeping.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Minimum 5 years of relevant experience.</li><li>Scaffolding or building materials experience is preferred.</li><li>Strong leadership and organizational skills.</li><li>Good command of English.</li></ul><p><br></p></div>

<p>The Pharmacy Unit in charge will oversees all aspects of the pharmacy operations and enhance the profitability of the pharmacy. The role will also administer the team in the unit, maintain and monitor the display and merchandising standards of the unit, as well as adherence to QC standards and all other regulatory standards of the pharmacy unit by means of effective administration and coordination with various departments and staff, following set standards and monitoring the stock of the unit. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Promote in-house brands, visit nearby doctors on a regular basis, execute various marketing</p></li></ul><p>strategies in consultation with the respective area manager regularly so that the unit achieves</p><p>gross profit target along with other targets.</p><ul><li><p>Update and send reports to the Manager/Assistant Manager of operations on local market</p></li></ul><p>conditions, competitors' activities and related events.</p><ul><li><p>Monitor the overall operations of the unit and ensure that the SOPs & the other regulatory</p></li></ul><p>procedures are adhered to QC & DSES standards.</p><ul><li><p>Plan and supervise management of inventory of the store by regular monitoring, stock taking</p></li></ul><p>and coordinating with the purchase department.</p><ul><li><p>Consult with respective area manager to bring in the best product mix for the unit & administer</p></li></ul><p>strict compliance to “target zero” expiry drive.</p><ul><li><p>Impart on the job training to the team to improve their performance level and increase morale.</p></li><li><p>Monitor & follow Quality Control & DSES standards in the unit by administering that all members</p></li></ul><p>follow all standard protocols.</p><ul><li><p>Monitor & administer unit opening & closing hours, create duty roaster for the staff in the unit</p></li></ul><p>& monitor discipline in the unit.</p><ul><li><p>Dispense Medicines efficiently by advising regarding drug interactions & effects, medication</p></li></ul><p>brands etc.</p><br><p>Education & Experience:</p><ul><li><p>Bachelors/Masters in management, business, marketing or any relevant field.</p></li><li><p>4-5 years of experience in retail/operations.</p></li><li><p>Proven experience in pharma retail.</p></li><li><p>Strong product knowledge.</p></li></ul>

<p>The Pharmacy Unit in charge will oversees all aspects of the pharmacy operations and enhance the profitability of the pharmacy. The role will also administer the team in the unit, maintain and monitor the display and merchandising standards of the unit, as well as adherence to QC standards and all other regulatory standards of the pharmacy unit by means of effective administration and coordination with various departments and staff, following set standards and monitoring the stock of the unit. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Promote in-house brands, visit nearby doctors on a regular basis, execute various marketing</p></li></ul><p>strategies in consultation with the respective area manager regularly so that the unit achieves</p><p>gross profit target along with other targets.</p><ul><li><p>Update and send reports to the Manager/Assistant Manager of operations on local market</p></li></ul><p>conditions, competitors' activities and related events.</p><ul><li><p>Monitor the overall operations of the unit and ensure that the SOPs & the other regulatory</p></li></ul><p>procedures are adhered to QC & DSES standards.</p><ul><li><p>Plan and supervise management of inventory of the store by regular monitoring, stock taking</p></li></ul><p>and coordinating with the purchase department.</p><ul><li><p>Consult with respective area manager to bring in the best product mix for the unit & administer</p></li></ul><p>strict compliance to “target zero” expiry drive.</p><ul><li><p>Impart on the job training to the team to improve their performance level and increase morale.</p></li><li><p>Monitor & follow Quality Control & DSES standards in the unit by administering that all members</p></li></ul><p>follow all standard protocols.</p><ul><li><p>Monitor & administer unit opening & closing hours, create duty roaster for the staff in the unit</p></li></ul><p>& monitor discipline in the unit.</p><ul><li><p>Dispense Medicines efficiently by advising regarding drug interactions & effects, medication</p></li></ul><p>brands etc.</p><br><p>Education & Experience:</p><ul><li><p>Bachelors/Masters in management, business, marketing or any relevant field.</p></li><li><p>4-5 years of experience in retail/operations.</p></li><li><p>Proven experience in pharma retail.</p></li><li><p>Strong product knowledge.</p></li></ul>

<ul><li>Oversee the strategic inventory management of construction materials, ensuring optimal stock levels to meet project demands and minimize carrying costs.</li><li>Implement and enforce stringent health and safety protocols within the store, conducting regular audits to ensure compliance with industry regulations and company policies.</li><li>Manage and develop a high-performing store team, fostering a culture of accountability, efficiency, and customer-centric service.</li><li>Control operational budgets, including labor, utilities, and supplies, identifying cost-saving opportunities without compromising service quality or safety.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess a Bachelor's degree in Supply Chain Management, Business Administration, or a related field; a Master's degree is a plus.</li><li>Hold relevant certifications such as APICS CSCP or a similar supply chain designation.</li><li>Demonstrate a minimum of 5-7 years of progressive experience in construction materials management or retail operations within the construction industry.</li><li>Proven track record of successfully managing inventory levels, optimizing logistics, and controlling operational costs in a high-volume environment.</li></ul>

<p><strong>Drive Store Sales and Profit</strong></p><br><ul><li><p>Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.</p></li><li><p>Monitor daily and weekly sales performance, adjusting strategies based on customer demand, competitor activity, and market trends.</p></li><li><p>Maximize sales opportunities through effective product placement, promotions, and upselling techniques.</p></li><li><p>Constantly review sales performance and key performance indicators to identify opportunities for sales growth.</p></li><li><p>Ensure efficient inventory management to minimize stock-outs and overstock situations that could impact sales.</p></li></ul><p><br></p><p><strong>Develop a Strong and Engaged Team</strong><br></p><ul><li><p>Lead, motivate, and coach a high-performing store team, fostering a positive and inclusive workplace culture.</p></li><li><p>Recruit, train, and onboard new team members, ensuring they are well-equipped to perform their roles effectively.</p></li><li><p>Conduct regular performance reviews, providing feedback, recognition, and professional development opportunities to team members.</p></li><li><p>Identify and develop high-potential staff members for future leadership roles within the organization.</p></li></ul><p><br></p><p><strong>Deliver High Level of Customer Service</strong></p><br><ul><li><p>Set a high standard for customer service, ensuring that all team members provide exceptional service that aligns with the brand’s values.</p></li><li><p>Address customer complaints and concerns promptly, ensuring issues are resolved in a positive and professional manner.</p></li><li><p>Ensure the store environment is welcoming and customer-friendly, with staff always ready to assist and engage customers.</p></li><li><p>Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction.</p></li></ul><p><br></p><p><strong>Drive Operational & Service Excellence</strong></p><br><ul><li><p>Oversee day-to-day store operations, ensuring tasks such as stock replenishment, cash handling, and store maintenance are carried out efficiently.</p></li><li><p>Ensure all operational processes are in place, from inventory management to health and safety procedures.</p></li><li><p>Maintain the highest level of service excellence by training the team on operational best practices and troubleshooting operational issues.</p></li></ul><p><br></p><p><strong>Deliver Excellent Visual Standards</strong><br></p><ul><li><p>Ensure the store meets visual merchandising standards, with product displays that are clean, attractive, and aligned with brand guidelines.</p></li><li><p>Regularly check the store’s visual presentation to ensure it’s up-to-date and optimized for customer engagement.</p></li><li><p>Collaborate with the VM team to ensure that in-store displays reflect seasonal trends, promotions, and sales targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in sales strategies and profitability.</p></li><li><p>Effective communication and interpersonal skills.</p></li><li><p>Ability to deliver exceptional customer service.</p></li><li><p>Strong organizational and problem-solving skills.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Proven track record of sales and profitability achievement.</p></li><li><p>Experience in implementing successful sales strategies and tactics.</p></li><li><p>Demonstrated commitment to putting the customer first and resolving customer issues effectively.</p></li><li><p>Strong organizational and problem-solving skills to manage complex operational challenges.</p></li></ul><p><br></p>

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.<br><br>What You’ll Do<br><br>Perform Opening and Closing Routines. Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations. Conduct staffing and scheduling operations and payroll management. Train and develop the non-management staff. Demonstrate product knowledge and brand awareness, while driving sales. Build and maintain visual displays. Analyze reporting to inform decision making. Protect store assets & perform inventory control. Operate Register/Point of Sale systems. Represent the Brand and Exemplify Company Culture and Values.<br><br>What It Takes<br><br>Bachelors Degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Inclusion & Diversity Awareness Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Drive to achieve results Multi-Tasking Fashion Interest & Knowledge<br><br>What You’ll Get<br><br>As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.<br><br>Quarterly Incentive Bonus Program Annual return flight ticket Merit eligibility - salary increase based on Annual performance review Paid Time Off 3 Paid Comp Days Merchandise Discount Medical, Dental, Health and Life Insurance Associate Assistance Program - professional and confidential mental and behavioral health counseling Carrot Fertility and Adoption Headspace mental health and wellness application membership Paid Parental and Adoption Leave Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOUSome of the above benefits can be availed upon completion of the probationary period