IT Jobs - Dubai UAE

Role Description The Information Technology Director at RC Tech is a part-time remote role responsible for overseeing the company’s overall IT vision, strategy, and operations. This role manages IT infrastructure, systems, and applications, ensuring reliability, performance, and alignment with business objectives. Day-to-day tasks include leading IT planning and budgeting, directing IT operations, advising on technology investments, and coordinating with stakeholders to identify and address technology needs. The Information Technology Director also oversees network security practices, risk management, and compliance, and provides guidance to any IT staff or external partners to maintain secure and efficient systems. Qualifications Strong background in IT Management and IT Operations, with experience overseeing technology teams or projects. Comprehensive understanding of core Information Technology concepts, systems, and infrastructure. Proficiency in Network Security, including best practices for secure configurations, monitoring, and incident response. Demonstrated ability to develop and implement IT Strategy aligned with organizational goals. Excellent communication, collaboration, and stakeholder management skills. Ability to work independently in a remote, part-time capacity, prioritizing tasks and meeting deadlines. Experience with cloud services, cybersecurity frameworks, and compliance standards is highly beneficial. Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced certifications (e.g., CISSP, CISM, ITIL) are a plus.

Company Description Pakt is an AI-native hiring platform that helps organizations recruit faster through AI-powered sourcing, candidate screening, interviews, assessments, and hiring automation. Its AI Recruiter, Scout, manages the process from job brief to qualified shortlist, including structured AI interviews, skills evaluation, and culture fit assessment. For teams that prefer to run hiring themselves, Pakt offers a comprehensive AI-powered Applicant Tracking System (ATS) to manage jobs, candidates, pipelines, interviews, and offers at scale. The platform also includes AI interviews, skills and aptitude assessments, candidate verification, and advanced sourcing tools to rediscover qualified talent. Built for companies hiring across a wide range of roles and volumes, Pakt unifies sourcing, screening, interviewing, assessment, verification, and automation in a single, modern recruitment solution.<br>Role Description The Senior Information Technology Manager is a full-time remote role responsible for leading Pakt’s core IT infrastructure, systems reliability, security, and internal technology operations. This role oversees the design, implementation, and maintenance of cloud environments, networks, and enterprise tools that support the AI hiring platform and internal teams. Day-to-day activities include managing IT roadmaps, monitoring system performance and availability, coordinating incident response, and ensuring robust backup, disaster recovery, and business continuity plans. The Senior Information Technology Manager will define and enforce security policies, oversee identity and access management, and partner with engineering, product, and data teams to support scalable and compliant architectures. This role also includes managing vendor relationships, optimizing IT budgets, guiding tool selection, and mentoring a distributed IT team to deliver reliable, secure, and efficient technology services across the company.<br>Qualifications Strong background in IT infrastructure and operations, including experience with cloud platforms (e.g., AWS, GCP, Azure), networking, system administration, and enterprise Saa S tools. Proficiency in IT security practices, including identity and access management, vulnerability management, compliance frameworks, and incident response. Experience with IT service management and governance, including ticketing systems, change management, configuration management, and performance monitoring. Skills in project and stakeholder management, with the ability to prioritize initiatives, manage roadmaps, and collaborate effectively with engineering, product, data, and business teams. Demonstrated leadership capabilities, including team management, mentoring, and building efficient processes in remote or distributed environments. Ability to design and maintain backup, disaster recovery, and business continuity plans for mission-critical systems. Comfort working with AI, data-intensive, or Saa S products, and an interest in modern recruitment technology and automation. Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent practical experience

Remote IT Technician – Role Description & Qualifications Role Overview The Remote IT Technician provides technical support and maintenance services for computer systems, software applications, and network-related technologies from a remote work environment. This role is responsible for diagnosing technical issues, resolving user requests, and ensuring the reliable operation of information technology systems. The position requires strong troubleshooting skills, effective communication, and the ability to deliver timely technical assistance while maintaining high standards of customer service. Key Responsibilities • Provide remote technical support for hardware, software, operating systems, and business applications. • Diagnose, troubleshoot, and resolve technical issues through remote access tools and support platforms. • Install, configure, and maintain software, system updates, and user applications. • Respond to service requests, prioritize incidents, and manage support tickets through completion. • Assist users with account access, system configuration, and general technology-related inquiries. • Monitor system performance and identify recurring technical issues for further investigation. • Escalate complex incidents to specialized technical teams when appropriate while maintaining clear communication with users. • Maintain accurate documentation of support activities, resolutions, and technical procedures. • Support security practices by following established policies for system access, software updates, and data protection. • Contribute to continuous improvement initiatives by recommending enhancements to support processes and technical documentation. Qualifications and Requirements • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical field; equivalent technical experience may also be considered. • Experience in IT support, technical support, service desk, or help desk roles is preferred. • Strong understanding of computer hardware, operating systems, networking fundamentals, and software applications. • Familiarity with remote support tools, ticketing systems, and IT service management practices. • Excellent analytical and troubleshooting skills with attention to detail. • Strong written and verbal communication skills with a customer-focused approach. • Ability to prioritize multiple technical issues while meeting service expectations. • Strong organizational skills and accurate documentation practices. • Ability to work independently while collaborating effectively with technical teams. • Commitment to continuous learning and staying current with evolving technologies and support practices. Summary The Remote IT Technician plays a vital role in maintaining reliable technology operations by delivering efficient remote technical support and resolving user issues with professionalism and accuracy. This position offers opportunities to expand technical expertise, contribute to operational efficiency, and build a rewarding career in information technology and technical support.

We are hiring a Senior IT Internal Auditor for one of our Dubai-based clients.<br>This is an individual-contributor role within a lean Internal Audit team of four, reporting to the Internal Audit Manager. The successful candidate will independently lead and support IT audit, governance, risk, and compliance initiatives while working closely with IT teams, business stakeholders, external auditors, and vendors. The role will play a key part in strengthening the organisation’s IT GRC framework and ensuring ongoing alignment with ISO 27001 and DESC ISR requirements.<br>Responsibilities:Conduct risk-based IT audits to assess IT governance, IT General Controls (ITGCs), application controls, and technology-related internal controls. Support the Head of Internal Audit in maintaining and continuously improving the IT Governance, Risk and Compliance (GRC) framework. Develop, review, and maintain IT policies, standards, SOPs, risk registers, Business Impact Assessments, BCP and DR documentation in line with ISO 27001:2022, DESC ISR, and other relevant frameworks. Evaluate controls across ERP, Zoho, and other enterprise applications, including access management, backup, incident management, disaster recovery, and business continuity. Coordinate internal and external audits, including ISO 27001 surveillance/recertification and DESC ISR audits; manage evidence collection, auditor liaison, corrective actions, and closure of findings. Support and track VAPT engagements, remediation actions, and retest cycles in coordination with IT and security teams. Conduct risk assessments for new systems, projects, vendors, and third-party engagements. Prepare audit reports, compliance dashboards, audit-readiness documentation, and board-ready governance reports for internal stakeholders. Manage vendor and third-party risk documentation, including SOC reports, certifications, security requirements, and SLAs. Work independently while coordinating confidently with senior internal stakeholders, auditors, and vendors.<br>Requirements:Bachelor’s degree in Information Technology, Computer Science, Information Security, Cybersecurity, or a related field.4–7 years of experience in IT Audit, IT Governance, Risk and Compliance, ideally gained within a consultancy environment. Strong hands-on experience conducting IT audits and assessing ITGCs, application controls, IT risk, compliance, and governance frameworks. Working knowledge of ISO/IEC 27001:2022 and DESC Information Security Regulation (ISR). Experience with IT policy development, risk registers, VAPT processes, vendor risk management, BCP, and DR controls. Ability to work independently in a small team while coordinating confidently with internal stakeholders, auditors, and vendors. Experience within a government entity, free zone authority, or similarly regulated environment will be highly preferred. CIA, CISA, ISO 27001 Lead Auditor/Lead Implementer, CRISC, or COBIT certifications will be advantageous.<br>If you meet the above criteria and are interested in exploring this opportunity, please apply with your updated CV.

We are looking to hire an Senior IT Support and Service Delivery who will be responsible for overseeing IT service delivery, application support operations, software license governance, vendor coordination, and service excellence initiatives for our client based in Dubai—one of the largest semi-government companies in the region.<br>This role is on a 12-month renewable contract.<br>The role sits within the Information Technology Department and reports directly to the IT Manager.<br>We are looking for a passionate Senior IT Support and Service Delivery to drive high-quality IT support services, ensure effective governance of application support and software licensing, and continuously improve service delivery across the organization. The ideal candidate should have strong experience in IT service management, vendor management, software asset administration, ITSM processes, and stakeholder engagement.<br>Key Responsibilities:<br>Oversee end-user application support, incident management, service requests, and operational issue resolution. Manage relationships with vendors, application owners, and shared IT teams to ensure reliable service delivery. Monitor vendor performance and drive continuous service improvements. Analyze ITSM metrics and reporting to identify trends, process improvements, and automation opportunities. Manage the software license lifecycle, including allocation, renewals, compliance, optimization, and cost control. Conduct regular access reviews, license utilization assessments, and compliance reporting. Support annual IT budgeting, software renewals, vendor negotiations, and cost forecasting. Coordinate IT projects, service reviews, governance activities, and audit requirements. Maintain service documentation, operational procedures, and knowledge management resources. Lead the IT Service Excellence function, ensuring service delivery targets and SLAs are consistently achieved.<br>Knowledge, Skills & Experience:<br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related discipline. Proven experience in IT Service Delivery, Application Support, or IT Operations within a corporate environment. Strong understanding of ITIL service management principles, including Incident, Request, Change, and Problem Management. Experience managing software licensing, license compliance, renewals, and software asset governance. Hands-on experience with ITSM platforms such as Service Now or Manage Engine. Experience managing vendors, service providers, and cross-functional IT stakeholders. Strong analytical skills with experience interpreting service metrics, license utilization reports, and operational KPIs. Experience supporting IT budgeting, vendor renewals, procurement coordination, and cost optimization initiatives. Excellent communication, stakeholder management, and customer service skills. ITIL Foundation certification is highly preferred. Experience within large enterprise organizations or the real estate, engineering, construction, or development sectors is advantageous. Knowledge of Power BI, Excel, or similar reporting tools is preferred.<br>Availability:<br>Preference will be given to candidates available immediately.<br>We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and remember to provide us with your contact details.<br>We will review your application within 7 working days. Should your profile match the requirements of the role, a consultant from Edari will contact you to discuss your experience, the opportunity, and the next steps in the recruitment process.

<p>A well-established educational institution in the UAE is looking for a qualified, passionate, and dedicated IT Teacher to join its academic team. The ideal candidate should have strong knowledge of computer science and information technology, excellent communication skills, and the ability to create an engaging and practical learning environment for students.<br /> Plan and deliver engaging IT and Computer Science lessons according to the school curriculum.<br /> Teach students basic and advanced computer skills according to their grade level.<br /> Prepare lesson plans, presentations, assignments, practical activities, and learning materials.<br /> Teach topics such as computer fundamentals, MS Office, internet and digital literacy, programming, and basic networking as applicable.<br /> Conduct practical computer lab sessions and guide students during hands-on activities.<br /> Assess students through tests, assignments, projects, and practical examinations.<br /> Monitor student progress and provide constructive feedback.<br /> Maintain accurate records of attendance, grades, assessments, and student performance.<br /> Encourage students to develop problem-solving, logical thinking, and digital skills.<br /> Ensure proper and safe use of computers, software, internet, and other IT equipment.<br /> Maintain a positive, inclusive, and disciplined classroom environment.<br /> Keep teaching methods and IT knowledge updated with current technology trends.<br /> Communicate effectively with parents, colleagues, and school management when required.<br /> Participate in school meetings, events, training sessions, and extracurricular activities.<br /> Follow school policies, curriculum guidelines, safeguarding procedures, and professional standards.<br /> Requirements<br /> Bachelor&#8217;s degree in Computer Science, Information Technology, Education, or a related field.<br /> Previous teaching experience as an IT, Computer Science, or ICT Teacher is preferred.<br /> Strong knowledge of computer applications and IT concepts.<br /> Good classroom management and student engagement skills.<br /> Excellent verbal and written communication skills.<br /> Ability to explain technical concepts in a simple and practical manner.<br /> Good knowledge of MS Office and educational technology.<br /> Programming or coding knowledge will be an advantage.<br /> UAE teaching experience is preferred.<br /> Relevant teaching qualification/certification will be an advantage.<br /> Key Skills<br /> IT &amp; Computer Science Knowledge<br /> Lesson Planning<br /> Classroom Management<br /> Student Assessment<br /> Computer Lab Management<br /> Digital Literacy<br /> Communication Skills<br /> Problem Solving<br /> Teamwork<br /> Educational Technology</p> <p>Interested candidates can send their updated CV via WhatsApp: +971 52 224 3435</p>

<p>A well-established educational institution in the UAE is looking for a qualified, passionate, and dedicated IT Teacher to join its academic team. The ideal candidate should have strong knowledge of computer science and information technology, excellent communication skills, and the ability to create an engaging and practical learning environment for students.<br /> Plan and deliver engaging IT and Computer Science lessons according to the school curriculum.<br /> Teach students basic and advanced computer skills according to their grade level.<br /> Prepare lesson plans, presentations, assignments, practical activities, and learning materials.<br /> Teach topics such as computer fundamentals, MS Office, internet and digital literacy, programming, and basic networking as applicable.<br /> Conduct practical computer lab sessions and guide students during hands-on activities.<br /> Assess students through tests, assignments, projects, and practical examinations.<br /> Monitor student progress and provide constructive feedback.<br /> Maintain accurate records of attendance, grades, assessments, and student performance.<br /> Encourage students to develop problem-solving, logical thinking, and digital skills.<br /> Ensure proper and safe use of computers, software, internet, and other IT equipment.<br /> Maintain a positive, inclusive, and disciplined classroom environment.<br /> Keep teaching methods and IT knowledge updated with current technology trends.<br /> Communicate effectively with parents, colleagues, and school management when required.<br /> Participate in school meetings, events, training sessions, and extracurricular activities.<br /> Follow school policies, curriculum guidelines, safeguarding procedures, and professional standards.<br /> Requirements<br /> Bachelor&#8217;s degree in Computer Science, Information Technology, Education, or a related field.<br /> Previous teaching experience as an IT, Computer Science, or ICT Teacher is preferred.<br /> Strong knowledge of computer applications and IT concepts.<br /> Good classroom management and student engagement skills.<br /> Excellent verbal and written communication skills.<br /> Ability to explain technical concepts in a simple and practical manner.<br /> Good knowledge of MS Office and educational technology.<br /> Programming or coding knowledge will be an advantage.<br /> UAE teaching experience is preferred.<br /> Relevant teaching qualification/certification will be an advantage.<br /> Key Skills<br /> IT &amp; Computer Science Knowledge<br /> Lesson Planning<br /> Classroom Management<br /> Student Assessment<br /> Computer Lab Management<br /> Digital Literacy<br /> Communication Skills<br /> Problem Solving<br /> Teamwork<br /> Educational Technology</p> <p>Interested candidates can send their updated CV via WhatsApp: +971 52 224 3435</p>

<p><strong>Position:</strong> IT Manager<br><strong>Location:</strong> Dubai, UAE<br><strong>Employment Type:</strong> Full-time<br><strong>Experience:</strong> 10+ Years<br><strong>Working Days:</strong> 6 Days a Week<br><strong>Gender:</strong> Open to All<br></p><p><strong>About the Role</strong></p><p>We are looking for an experienced <strong>IT Manager</strong> to lead and oversee the organization's IT infrastructure, systems, network, cybersecurity, and technology operations. The ideal candidate will have extensive experience in managing enterprise IT environments, ensuring business continuity, implementing technology solutions, and leading high-performing IT teams.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage the organization's overall IT infrastructure, including servers, networks, cloud environments, and end-user support.</p></li><li><p>Lead and mentor the IT team while ensuring smooth day-to-day IT operations.</p></li><li><p>Develop, implement, and enforce IT policies, procedures, and security standards.</p></li><li><p>Monitor system performance, troubleshoot technical issues, and ensure maximum uptime.</p></li><li><p>Oversee cybersecurity initiatives, data protection, backup, and disaster recovery planning.</p></li><li><p>Manage Active Directory, Microsoft 365, virtualization, storage, and network infrastructure.</p></li><li><p>Plan and execute IT projects, including system upgrades, migrations, and digital transformation initiatives.</p></li><li><p>Manage IT budgets, software licensing, hardware procurement, and vendor relationships.</p></li><li><p>Ensure compliance with organizational policies, cybersecurity standards, and industry best practices.</p></li><li><p>Collaborate with management and business units to identify technology requirements and recommend effective IT solutions.</p></li><li><p>Maintain documentation of IT systems, processes, and infrastructure.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.</p></li><li><p><strong>Minimum 10 years of experience</strong> in IT Infrastructure, Systems Administration, or IT Operations.</p></li><li><p>At least <strong>3–5 years of experience in an IT leadership or managerial role</strong>.</p></li><li><p>Strong hands-on experience with:</p><ul><li><p>Windows & Linux Server Administration</p></li><li><p>Microsoft 365 & Active Directory</p></li><li><p>Azure and/or AWS Cloud Platforms</p></li><li><p>VMware / Hyper-V Virtualization</p></li><li><p>LAN/WAN, Firewalls, VPN, Switches & Routers</p></li><li><p>Cybersecurity, Endpoint Protection & Network Security</p></li><li><p>Backup & Disaster Recovery Solutions</p></li></ul></li><li><p>Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.) will be an advantage.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Strong leadership and team management abilities.</p></li><li><p>Excellent analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Strong communication and stakeholder management skills.</p></li><li><p>Ability to manage multiple IT projects simultaneously.</p></li><li><p>Certifications such as <strong>ITIL, PMP, MCSE, CCNA/CCNP, Azure Administrator, AWS Solutions Architect, CISSP</strong>, or equivalent will be an added advantage.</p></li></ul>

Role: IT Manager (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $60 - $75/hour<br>Role Overview:We are hiring for one of our clients, seeking an IT Manager to oversee and optimize their global IT infrastructure. The role involves managing a team of IT professionals to ensure seamless operations and system reliability across multiple regions. This position requires a strategic approach to technology management while supporting business continuity and digital transformation initiatives.<br>Key Responsibilities:• Lead the planning, implementation, and maintenance of IT systems, networks, and infrastructure.• Manage a team of IT staff, including hiring, training, and performance evaluations.• Develop and enforce IT policies, security protocols, and compliance standards.• Oversee budget planning, procurement, and vendor relationships for IT resources.• Ensure 24/7 system availability with minimal downtime and rapid incident resolution.<br>Required Skills & Qualifications:• Bachelor’s degree in Computer Science, Information Technology, or related field.• 7+ years of IT management experience, including team leadership and project oversight.• Proficiency in enterprise IT infrastructure, including servers, storage, and networking.• Experience with ITIL frameworks, cybersecurity best practices, and compliance regulations.• Strong problem-solving skills and the ability to manage cross-functional technical teams.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the modernization of core IT systems. Candidates will collaborate with stakeholders to align technology strategies with business objectives while ensuring robust operational performance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<p><strong>Overview</strong></p><p>We are seeking a motivated IT professional for an internship-based role within our dynamic technology team in Dubai, UAE.&nbsp;</p><p>This opportunity is ideal for a university graduate with 5 to 10 years of related experience who is pursuing hands-on experience in information technology within a corporate environment.&nbsp;</p><p>The role provides exposure to a broad range of IT disciplines and offers a pathway to develop practical skills, contribute to meaningful projects, and advance within a technology-driven organization.</p><p>&nbsp;</p><p><strong>Company Information</strong></p><p>Our company is a forward-thinking leader in the [industry/sector], dedicated to delivering innovative solutions and exceptional service to our clients.&nbsp;</p><p>We foster a collaborative culture that values initiative, continuous learning, and professional growth. Based in Dubai, we operate across multiple markets and maintain a strong focus on technology-enabled efficiency and reliability.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist with daily IT operations, including hardware and software troubleshooting, user support, and incident resolution in alignment with service level agreements.</li><li>Support network and system administration tasks, such as monitoring, backups, patch management, and security hygiene under supervision.</li><li>Participate in the deployment, configuration, and maintenance of IT infrastructure, including endpoints, servers, and cloud services.</li><li>Collaborate with cross-functional teams to gather requirements, document processes, and contribute to project planning and execution.</li><li>Contribute to IT project tasks, testing, and documentation, ensuring adherence to internal standards and regulatory requirements.</li><li>Assist in the management of IT assets, inventory, and license compliance.</li><li>Support cybersecurity initiatives by following established policies, reporting anomalies, and aiding awareness activities.</li><li>Develop technical skills through hands-on practice and participation in training programs and mentorship sessions.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>5 to 10 years of relevant experience in IT roles, preferably within corporate environments or internships that included practical system support.</li><li>Residence in or relocation to Dubai, UAE, with eligibility to work in the region.</li><li>Solid understanding of operating systems (Windows, Linux), networking fundamentals, and IT hardware.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, or GCP) and basic scripting is a plus.</li><li>Strong problem-solving abilities, attention to detail, and effective communication skills.</li><li>Ability to work collaboratively in a team, manage time effectively, and handle multiple tasks simultaneously.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Technical Troubleshooting</li><li>Active Directory and Windows/Linux administration</li><li>Networking basics (LAN/WAN, VPN, firewalls)</li><li>IT Service Management concepts and ticketing tools</li><li>Cloud services and virtualization concepts</li><li>Scripting or automation basics (PowerShell, Bash, or Python) preferred</li><li>Cybersecurity awareness and risk mitigation practices</li><li>Strong written and verbal communication</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive internship stipend and potential for full-time opportunities</li><li>Mentorship from experienced IT professionals</li><li>Hands-on experience with modern IT infrastructure and cloud environments</li><li>Professional development, training programs, and opportunities for certification</li><li>Employees and family health insurance options</li><li>Collaborative and inclusive workplace culture in Dubai</li></ul>

Company Description Tech Xchange Global Technologies LLC is a Trusted Innovator focused on partnership, innovation, and digital transformation for clients across diverse industries. The company helps organizations leverage cutting-edge technologies to future-proof their business models and address complex operational challenges. Tech Xchange Global works closely with clients to design and deliver tailored, high-quality technology solutions that meet evolving business needs. The organization emphasizes long-term collaboration, customer-centric service, and continuous improvement. Team members join a culture committed to innovation, integrity, and shared success with clients.<br>Role Description The IT Sales Executive – UAE role is a full-time, on-site position based in Dubai, United Arab Emirates. This role is responsible for driving new business opportunities, managing the sales cycle for IT solutions, and building strong relationships with clients and prospects. Day-to-day activities include identifying and qualifying leads, conducting client meetings and presentations, preparing proposals, and negotiating contracts in alignment with company objectives. The IT Sales Executive will collaborate with technical teams to understand solution capabilities, ensure accurate scoping, and support successful delivery. The role also involves maintaining account plans, updating CRM systems, tracking sales performance, and staying current with market trends and competitive offerings.<br>Qualifications<br> Candidates should possess strong IT Sales skills, including solution selling and consultative sales approaches. Candidates should possess Lead Generation and prospecting skills to identify, qualify, and nurture new business opportunities. Candidates should possess Account Management skills to develop, maintain, and grow long-term client relationships. Candidates should possess a solid understanding of Information Technology concepts, products, and services relevant to digital transformation. Candidates should possess excellent Communication skills, including presentation, negotiation, and clear business writing. Proven experience in B2B technology or enterprise solutions sales, preferably within the UAE or GCC market. Ability to work with cross-functional teams, manage multiple opportunities, and meet or exceed sales targets. Familiarity with CRM tools and basic sales reporting; strong organizational and time management skills. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience. Proficiency in English; knowledge of Arabic or other regional languages is an advantage.

Company Description ALSELSAL Trading LLC is a leading IT distribution company serving the Middle East and North Africa (MENA) region. With a strong specialization in networking and solutions, the company has doubled its turnover over the last two years. ALSELSAL Trading LLC holds approximately 70% market share for networking items in the MENA region. The company distributes and promotes popular brands such as Algcom, Mimosa, Mikro Tik, Ubnt, Cudy, Wi-Tek, and others, offering partners and customers a broad, reliable product portfolio. Professionals joining ALSELSAL Trading LLC can expect to work in a fast-growing, technology-focused environment with significant regional impact.<br>Role Description This is a full-time, on-site IT Sales Executive (B2B) role based in Dubai. The IT Sales Executive will identify and develop new business opportunities with corporate clients, resellers, and channel partners across the MENA region. Day-to-day responsibilities include generating leads, conducting sales presentations and product demonstrations, managing the sales pipeline, and negotiating pricing and contract terms. The role involves building and maintaining strong relationships with key accounts, understanding client networking and IT infrastructure requirements, and recommending suitable solutions from the company’s product portfolio. The IT Sales Executive will collaborate with internal teams on order processing, delivery coordination, and after-sales support, while achieving sales targets and reporting market trends and competitor activity.<br>Qualifications<br> Strong IT Sales and B2B selling skills, with a proven ability to drive revenue growth in technology or networking products. Experience in Lead Generation and pipeline development, including prospecting, qualifying opportunities, and following up systematically. Account Management capabilities to nurture long-term client relationships, manage key accounts, and ensure customer satisfaction. Solid understanding of Information Technology and networking solutions, preferably with exposure to brands such as Algcom, Mimosa, Mikro Tik, Ubnt, Cudy, or Wi-Tek. Excellent Communication skills for presenting solutions, negotiating terms, and collaborating with internal and external stakeholders. Relevant bachelor’s degree (e.g., Business, Marketing, Information Technology) or equivalent practical experience. Demonstrated ability to work in a target-driven environment, with strong analytical, negotiation, and problem-solving skills. Fluency in English; additional regional languages are an advantage, as is prior experience in the MENA IT distribution or networking market.

<p>Job Description: - Manage end-to-end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go-live, and transition to support, ensuring successful digital transformation initiatives. - Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance. - Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency. - Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance. - Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.</p><p>Qualifications: - Minimum 6–10 years of experience managing enterprise IT applications and delivering end-to-end implementation projects within large or multi-site organizations. - Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage. - Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management. - Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and proactive *IT System Administrator &amp; Technical Support Specialist* to manage our local network infrastructure, oversee domain administration, and provide reliable technical support to our team. The ideal candidate will be responsible for setting up and maintaining our local server (On-Premises Server), ensuring data security, and troubleshooting daily technical issues to maintain seamless business operations. ## Key Responsibilities &amp; Duties ### 1. Server &amp; Network Management * *Local Server Setup &amp; Maintenance:* Design, configure, and maintain the company’s local server (On-Premises), ensuring high availability, performance, and data storage management. * *Domain &amp; Identity Administration:* Manage the company domain, Active Directory (AD) or Azure AD, user accounts, permissions, and group policies. * *Network Infrastructure:* Set up and manage local network components, including routers, switches, firewalls, Wi-Fi access points, and VPNs for secure remote access. * *Backup &amp; Recovery:* Implement and monitor regular data backup schedules and disaster recovery plans for the local server and critical data. ### 2. Technical Team Support (Helpdesk) * *End-User Support:* Provide prompt technical assistance and troubleshooting for team members regarding hardware, software, operating systems (Windows/Mac), and network connectivity. * *Workstation Deployment:* Prepare, configure, and deploy laptops, desktops, and peripheral devices (printers, scanners) for new hires and existing staff. * *Software Management:* Install, update, and license business-critical software, email clients, and collaboration tools. ### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>### 3. IT Security &amp; Maintenance * *System Security:* Implement antivirus solutions, firewall rules, and security patches to protect the local server and endpoints from cyber threats. * *Hardware Maintenance:* Conduct routine hardware inspections and upgrades to prevent system downtime. * *IT Asset Management:* Maintain an accurate inventory of all IT hardware, software licenses, and credentials. ## Job Requirements &amp; Qualifications * *Education:* Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. * *Experience:* 4–6 years of experience in IT Support, Network Administration, or System Administration. * *Technical Skills:* * Strong experience with server operating systems (Windows Server 2019/2022 or Linux). * Solid understanding of *Active Directory, DNS, DHCP, and Domain Management*. * Hands-on experience setting up and configuring *Local Servers (NAS, SAN, or RAID configurations)*. * Good knowledge of networking protocols, firewalls, and routing. * *Certifications (Preferred but not mandatory):* CCNA, CompTIA Network+/Security+, MCSA, or Microsoft 365 Certified. * *Soft Skills:* Excellent problem-solving skills, strong communication skills, patience in dealing with non-technical staff, and ability to prioritize tasks.</p><p></p></section>

Role Description The IT Application Operation Specialist will work part time in a remote capacity, supporting the reliability and performance of key business applications used in HR and organizational development projects. Day-to-day tasks include monitoring application availability, handling incidents and service requests, and providing technical support to users. The specialist will collaborate with stakeholders to understand business processes, document application issues, and assist in implementing enhancements or configuration changes. The role involves troubleshooting application and integration problems, coordinating with vendors or technical teams when needed, and maintaining clear records of support activities. The specialist will also contribute to continuous improvement efforts by analyzing recurring issues and recommending optimization of application workflows. Qualifications Strong Application Support and Technical Support skills, with experience managing and troubleshooting business applications. Solid Information Technology knowledge, including understanding of systems, integrations, and basic networking or infrastructure concepts. Demonstrated Analytical Skills to diagnose issues, interpret data, and propose effective solutions. Understanding of Business Process analysis and documentation to align application operations with organizational needs. Relevant education in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience with remote work tools, ticketing systems, and structured incident management processes. Clear written and verbal communication skills and the ability to collaborate with non-technical stakeholders. Prior experience supporting HR or enterprise applications is beneficial.

Reports To: CIODepartment: Group Information Technology Location: Dubai, UAE, with regular travel to construction sites across the UAEJob Type: Full-time, permanent Experience Required: 10+ years in IT service delivery, endpoint management, enterprise application support, and multi-site operations, preferably within the construction or contracting industry, including at least 3 years leading a distributed support team. Certifications: ITIL 4 Foundation or higher required. Manage Engine Certified Professional (Service Desk Plus or Endpoint Central), Comp TIA Security+, Crowd Strike Certified Falcon Administrator, Microsoft Azure Fundamentals (AZ-900), and CCNA are advantageous. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.<br>ABOUT THE ROLEA large multi-entity group operating in the UAE construction and engineering sector is seeking an IT Service Lead to own the quality, governance, and continuity of IT services across its head office and construction sites. This is a mid-senior IT management position responsible for the operational platforms that keep the business running, from the service desk and endpoint estate through to site connectivity and business application support. The role leads a distributed team of site-based engineers, acts as the senior escalation point for complex incidents, and coordinates endpoint management, cybersecurity controls, application support, and third-party vendors to deliver reliable and secure service at every location. It suits someone who is comfortable operating between head office governance and the practical realities of a live construction site. KEY RESPONSIBILITIESService Management and Governance Own and operate Manage Engine Service Desk Plus Cloud, including workflow configuration, SLA management, escalation rules, knowledge base, and performance dashboards. Define and monitor service level agreements across all support tiers and business units, and produce periodic service performance reporting for IT leadership. Apply ITIL 4-aligned practices consistently across incident, problem, change, and request management, and lead continual service improvement initiatives that reduce repeat incidents. Team Leadership and Escalation Lead, manage, and develop site-based IT engineers across multiple emirates, setting daily priorities, escalation paths, coverage arrangements, and performance standards. Act as the primary escalation point for complex incidents and service failures beyond site engineer capacity, and coordinate major incident response and communication. Conduct regular team reviews, identify skills gaps, and support structured professional development aligned with IT operational goals. Endpoint, Asset, and Patch Management Deploy and manage Manage Engine Endpoint Central across the full device estate, enforcing compliance policies, encryption standards, and configuration baselines. Oversee the complete asset lifecycle from procurement to decommission, maintaining accurate and auditable inventory and software license records at all times. Execute patch management cycles across operating systems and third-party applications, ensuring coverage targets are consistently met across head office and all sites. Cybersecurity Coordination Coordinate Crowd Strike endpoint protection operations, including deployment, policy management, alert triage, and remediation follow-up across the organization. Ensure consistent application of patching, antivirus, and endpoint hardening controls in line with group information security policy. Support periodic security audits, user access reviews, and compliance assessments, and escalate active threats promptly to IT leadership or the designated security function. Infrastructure, Systems, and Business Applications Provide server access administration and first-line infrastructure support for head office and site environments, escalating to senior resources as required, and maintain Active Directory user and group administration, DNS, and DHCP in coordination with the infrastructure team. Configure and maintain VPN connectivity for site locations and remote users, and administer access control and staff attendance systems such as Hik Central. Administer Autodesk and Aconex platforms, managing licenses, user access, and first-line support in coordination with project and engineering teams. Lead IT delivery for the workforce management system and the web-based HR and payroll application, and serve as IT lead for business application onboarding, user training coordination, and issue resolution across internally managed platforms. Vendor Management and Stakeholder Engagement Manage third-party IT vendor relationships, monitor performance against contractual commitments and service levels, and coordinate support engagements to minimize operational disruption. Maintain vendor documentation including contracts, service agreements, escalation contacts, and renewal schedules in an accurate and accessible format, and provide structured performance data to support renewals and procurement decisions. Serve as the primary IT contact for HR, operations, and project management teams, translating business requirements into actionable IT deliverables. Communicate service status, planned maintenance windows, and operational risks clearly and in good time, and represent IT operations in planning discussions, project reviews, and steering meetings. SKILLS AND COMPETENCIESProven expertise in IT service management platforms, specifically Manage Engine Service Desk Plus Cloud and Endpoint Central, with hands-on ownership rather than oversight alone. Hands-on experience with Crowd Strike endpoint protection, patch governance, and asset lifecycle management at scale across dispersed locations. Working knowledge of VPN configuration, Active Directory, DNS, DHCP, and Windows Server environments, and of network fundamentals sufficient to triage site connectivity issues. Demonstrated ability to lead distributed teams, set standards remotely, and hold both engineers and vendors to them. Familiarity with Autodesk, Aconex, and access control platforms such as Hik Central in a construction or project-delivery environment. Strong troubleshooting and problem-solving ability under pressure, with sound judgment on when to escalate. Excellent communication and stakeholder management skills across technical and non-technical audiences, and the credibility to represent IT in business forums. CANDIDATE REQUIREMENTSBachelor's degree in Computer Science, Information Technology, or a related field, and ITIL 4 Foundation or higher. Minimum 10 years in IT service delivery and operations support, including at least 3 years leading a team. Demonstrable experience running a service desk against defined SLAs in a multi-site organization, with reporting to management. Practical experience managing an endpoint estate, patch compliance, and IT asset and license records through to audit. Experience in construction, contracting, engineering, or another multi-site operational industry is strongly preferred. UAE or wider GCC experience is an advantage. Additional certifications in security, cloud, or networking, such as Comp TIA Security+, Crowd Strike Certified Falcon Administrator, AZ-900, or CCNA, are advantageous.

IT Sales Manager Location: Dubai, UAE | Market: UAE, GCC & Africa Travel: UAE, GCC and Africa as requiredjobs.ae@klystronglobal.com<br>SUMMARYWe are looking for a smart, energetic, confident, and results-driven IT Sales Manager to lead business development and sales activities across the UAE, GCC, and selected African markets.<br>EDUCATION<br>Bachelor's Degree in Business Administration, Marketing, Management, Information Technology, Computer Science, or a related field, Professional sales, technology, or business development certifications will be an advantage.<br>TECHNICAL SKILLSB2B IT sales Enterprise software sales Technology solutions sales Digital transformation ERPAIAutomation System integration Sales & business development Lead generation Prospecting Sales pipeline management CRM management Sales forecasting Proposal preparation Commercial negotiation Deal closure Enterprise account management Key account management Cross-selling Upselling Customer retention Channel development Strategic partnerships Market development Solution presentations Product demonstrations C-level engagement English communication Arabic (preferred)<br>COMPANY OVERVIEWRapidly growing technology company specializing in Artificial Intelligence, Digital Transformation, Automation, Self-Service Solutions, Intelligent Document Processing, Face Recognition Systems, Multilingual Voice Technologies, ERP, and Enterprise Software Solutions. Mission is to help organizations across the Middle East and Africa accelerate digital transformation through innovative, practical, and business-focused technology solutions.<br>POSITION SUMMARYResponsible for generating new business, developing strategic accounts, managing the sales pipeline, engaging senior decision-makers, preparing and negotiating commercial proposals, closing deals, and achieving revenue targets.<br>KEY RESPONSIBILITIESSales & Business Development; IT Solution Selling; Enterprise & Key Account Management; Sales Pipeline & CRM Management; Proposals, Negotiation & Deal Closure; Strategic Partnerships & Channel Development; Market Development; Client Meetings & Market Representation.<br>KEY PERFORMANCE INDICATORS (KPIS) Monthly, quarterly, and annual revenue achievement; new customer acquisition; number and value of closed deals; qualified sales pipeline value; lead-to-opportunity conversion; opportunity-to-customer conversion; average deal size; sales cycle and opportunity progression; existing customer revenue growth; cross-selling and upselling revenue; strategic partnership-generated opportunities; customer retention and account growth; sales forecast accuracy.<br>REQUIRED EXPERIENCE4–7 years of proven experience in B2B IT Sales, Technology Sales, Business Development, Enterprise Solution Sales, or a similar role. Experience selling IT solutions, ERP, software, AI, automation, digital transformation, system integration, or technology services is highly preferred. Experience working with UAE/GCC customers is highly desirable. Experience in African markets is an added advantage.<br>LANGUAGE REQUIREMENTSRequired: Fluent English – Written and Spoken; excellent English communication, presentation, and negotiation skills. Preferred: Arabic – Written and Spoken is highly desirable but not mandatory; additional African or regional languages are an advantage.<br>ESSENTIAL SKILLS & REQUIREMENTSStrong understanding of B2B IT and technology solution selling; ability to generate and close new business; enterprise sales process knowledge; communication, presentation, negotiation, persuasion, and closing skills; relationship-building and networking; commercial awareness; pipeline and forecasting; CRM proficiency; UAE Driving License preferred; willingness to travel across GCC and Africa.<br>PERSONAL ATTRIBUTESSmart, energetic, confident, and highly professional; results-oriented; self-motivated; proactive; customer-focused consultative seller; strong problem-solving; positive attitude; works independently and collaboratively; effective in fast-paced target-driven environments; strong ownership and accountability.<br>WHAT WE OFFERCompetitive salary package; performance-based incentives and sales commissions; regional exposure across UAE, GCC, and Africa; career growth opportunities; professional development and technology training; exposure to AI, automation, digital transformation, ERP, and enterprise technology solutions; health insurance and benefits per UAE Labour Law.<br>HOW TO APPLYSend CV to jobs.ae@klystronglobal.com with email subject: IT Sales Manager – Dubai. Candidates with Arabic language skills are encouraged to apply, but Arabic proficiency is not mandatory.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide desktop, laptop, printer, mobile device, and general computer support.</p></li><li><p>Install, configure, maintain, and troubleshoot Windows computers and related equipment.</p></li><li><p>Provide basic network support, including Wi-Fi, internet connectivity, routers, switches, and network troubleshooting.</p></li><li><p>Support audio and video systems, televisions, projectors, screens, microphones, speakers, cameras, and video conferencing equipment.</p></li><li><p>Set up and support online and hybrid meetings using Microsoft Teams, Zoom, Google Meet, and similar platforms.</p></li><li><p>Install, configure, and support Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.</p></li><li><p>Support email, calendars, file sharing, cloud storage, and collaboration applications.</p></li><li><p>Prepare meeting rooms and equipment before important meetings and events.</p></li><li><p>Provide support for smart devices, home-office systems, and connected equipment where required.</p></li><li><p>Coordinate with the central IT team and external suppliers when advanced support is needed.</p></li><li><p>Maintain documentation of devices, configurations, passwords, warranties, and technical issues in accordance with company policies.</p></li><li><p>Ensure strict confidentiality when handling the CEO’s devices, accounts, files, communications, and personal information.</p></li><li><p>Travel between designated locations and remain available for urgent technical support when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or bachelor’s degree in Information Technology, Computer Science, Electronics, or a related field.</p></li><li><p>Practical experience in IT technical support, desktop support, or executive IT support.</p></li><li><p>Good knowledge of computer hardware, operating systems, networking, Wi-Fi, and internet troubleshooting.</p></li><li><p>Experience with audio-visual equipment and video conferencing systems.</p></li><li><p>Experience with Microsoft 365 and Microsoft Office applications.</p></li><li><p>Familiarity with Microsoft Teams, Zoom, Google Meet, and other meeting platforms.</p></li><li><p>Good written and spoken English. Arabic language skills would be an advantage.</p></li><li><p>Valid UAE driving license is strongly preferred.</p></li><li><p>Ability to travel between different locations as required.</p></li><li><p>Professional appearance, patience, flexibility, discretion, and strong problem-solving skills.</p></li></ul><p></p></section>

<p>Guildhall is representing a leading construction and contracting company delivering large-scale building and infrastructure projects across the region. We are seeking an experienced Head of IT & Digital Transformation to lead the company's technology strategy, oversee enterprise IT operations, strengthen cybersecurity, and drive digital transformation initiatives across both corporate functions and project sites. The successful candidate will oversee IT infrastructure, enterprise applications, cybersecurity, construction technology, AI adoption, governance, and digital transformation programmes that improve collaboration, productivity, and decision-making across the organisation. Key Responsibilities: Technology Strategy & Digital Transformation - Develop and implement the company's IT strategy aligned with business objectives. - Lead digital transformation initiatives across corporate departments and construction projects. - Establish technology roadmaps that support operational excellence and business growth. - Manage annual IT budgets, technology investments, and strategic planning. IT Infrastructure & Operations - Oversee corporate networks, cloud environments, servers, telecommunications, and end-user computing. - Standardise IT infrastructure across offices, project sites, and regional operations. - Ensure high availability, performance, and reliability of all critical business systems. - Manage disaster recovery, backup strategies, and business continuity planning. Cybersecurity - Develop and implement enterprise-wide cybersecurity policies and best practices. - Oversee endpoint protection, firewalls, identity and access management, and network security. - Lead vulnerability management, penetration testing, and cyber incident response. - Promote cybersecurity awareness and compliance throughout the organisation. Enterprise Applications - Manage and optimise Microsoft 365, ERP systems, CRM platforms, document management systems, and business intelligence solutions. - Ensure seamless integration and performance of enterprise applications that support business and project operations. - Drive continuous improvement of digital workflows and system capabilities. Construction Technology - Lead the implementation and optimisation of construction technology platforms. - Support BIM workflows, digital project controls, mobile field reporting, digital QA/QC systems, drone and reality capture technologies, IoT solutions, and smart construction initiatives. - Collaborate with project teams to improve project delivery through technology innovation. Artificial Intelligence & Automation - Identify and implement AI-driven solutions to improve operational efficiency. - Drive initiatives including document automation, proposal generation, contract analysis, knowledge management, predictive reporting, AI assistants, and workflow automation. - Evaluate emerging technologies that enhance productivity and business intelligence. Vendor & Technology Management - Manage relationships with IT vendors, software providers, and managed service partners. - Negotiate technology contracts, software licensing, and hardware procurement. - Monitor vendor performance and ensure compliance with service level agreements. Governance & Compliance - Develop and maintain IT governance frameworks, policies, and technology standards. - Ensure compliance with cybersecurity, privacy, software licensing, and data protection regulations. - Support internal and external audits while maintaining best-practice IT governance. Leadership & Team Development - Lead and develop the internal IT function. - Manage external consultants and specialist technology providers. - Build a high-performing technology team focused on innovation, service excellence, and continuous improvement.</p><p>- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline. - Professional certifications such as Microsoft Azure, Cisco, ITIL, PMP, CISSP, or equivalent are highly desirable. - 8–15 years of progressive IT experience. Minimum 5 years in a leadership or management role. - Proven experience within the construction or contracting industry. - Demonstrated success leading enterprise-wide digital transformation initiatives. - Strong knowledge of Microsoft Azure cloud technologies. - Extensive Microsoft 365 administration experience. - Advanced networking, infrastructure, cloud, and virtualisation expertise. - Strong understanding of cybersecurity frameworks and enterprise security. - Experience implementing and managing ERP systems. - Proficiency with Power BI, Microsoft Power Platform, SharePoint Online, and enterprise collaboration platforms. Preferred Experience - Building Information Modelling (BIM) technologies. - Construction platforms such as Procore, Autodesk Construction Cloud, Oracle Primavera P6, or similar. - Artificial Intelligence implementation within enterprise environments - ISO 27001 standards and information security governance. - VMware or Hyper-V virtualisation platforms.</p>

Overall purpose: <br>Ensure the protection of FAA’s digital and information assets. Monitor and safeguard the integrity, confidentiality, and availability of the Authority’s information systems. Support the development and implementation of robust information security policies, strategies, and controls, while ensuring compliance with relevant laws, regulations, and internal policies.<br>Key accountabilities: <br>Implement and manage FAA’s information security strategy, ensuring alignment with corporate goals and regulatory compliance. Develop and maintain security policies, procedures, and standards, in accordance with. international frameworks (e.g., ISR, ISO/IEC 27001, NIST). Conduct regular security risk assessments and audits to identify threats, vulnerabilities and areas for improvement; lead risk treatment planning.. Manage and coordinate responses to information security incidents and breaches, including investigation, containment, recovery, and post-incident reviews. Ensure timely resolution of security incidents, applying lessons learned to strengthen security protocols. Monitor and ensure compliance with relevant laws, regulations, and best practices, including data protection laws. Assist in external audits and ensure FAA’s adherence to regulatory requirements in information security. Collaborate with the IT to ensure all systems are secure and that vulnerabilities are proactively addressed. Design and deliver information security training and awareness programs to promote a culture of cybersecurity across all staff and departments. Continuously monitor the organization’s information systems to detect and respond to threats in real-time. Prepare regular security reports for management and key stakeholders, outlining risks, incidents, and recommendations for improvement. Business Continuity and Disaster Recovery:Ensure the integration of information security within FAA’s business continuity and disaster recovery plans. Lead the development of contingency plans and the testing of these plans to ensure the Authority’s ability to recover from security incidents. Education: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. A Master’s degree is Preferred. Minimum Experience: 4-7 years of experience in information security or a related field, with proven expertise in risk management, incident response, and cybersecurity compliance.