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We're Hiring: Livestock Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused agricultural organization committed to efficient, responsible, and sustainable livestock production. Our operations emphasize animal welfare, production performance, biosecurity, resource efficiency, food safety, environmental stewardship, and continuous operational improvement. The Role We are seeking an experienced Livestock Manager to oversee livestock production, animal health and welfare, farm operations, workforce coordination, feeding programs, facilities, breeding activities, biosecurity, and production performance. The successful candidate will combine practical livestock-management expertise with strong planning, financial, analytical, and leadership capabilities to ensure safe, efficient, and commercially sustainable operations. Key Responsibilities Develop and implement livestock production strategies aligned with operational and commercial objectives. Manage daily livestock operations across housing, feeding, breeding, health, handling, and production activities. Establish production plans, herd or flock targets, operating schedules, and resource requirements. Monitor animal growth, weight gain, reproductive performance, mortality, productivity, and overall condition. Maintain high standards of animal welfare, humane handling, housing, and husbandry. Coordinate feeding programs, ration management, feed storage, and feed-quality controls. Monitor feed conversion, nutritional performance, and feed-related costs. Work closely with veterinarians and animal-health specialists to maintain effective health programs. Implement vaccination, parasite-control, disease-prevention, and treatment protocols. Maintain robust biosecurity procedures covering people, animals, equipment, vehicles, facilities, and incoming materials. Monitor livestock health indicators and investigate illness, injury, mortality, or abnormal production results. Coordinate breeding programs, mating schedules, pregnancy monitoring, births, weaning, and replacement planning. Manage livestock identification, traceability, movement records, and production documentation. Oversee livestock housing, ventilation, temperature control, sanitation, water supply, and environmental conditions. Ensure reliable access to clean drinking water and appropriate livestock facilities. Plan and supervise livestock handling, transportation, loading, unloading, and movement activities. Coordinate harvesting, sales preparation, market delivery, or processing activities where applicable. Monitor livestock quality, condition, grading, and customer or market requirements. Manage farm employees, technicians, animal handlers, contractors, and seasonal workers. Develop workforce schedules, responsibilities, training programs, and performance expectations. Ensure employees follow animal-welfare, biosecurity, safety, hygiene, and operational procedures. Manage livestock-related budgets, operating costs, labor requirements, and resource utilization. Forecast requirements for feed, veterinary supplies, equipment, bedding, medications, and other inputs. Coordinate procurement and monitor supplier performance, quality, availability, and cost. Maintain accurate livestock inventories and reconcile animal numbers across production stages. Monitor facilities and equipment and coordinate preventive maintenance and repairs. Identify operational risks and implement contingency plans for disease outbreaks, extreme weather, feed shortages, equipment failures, and other disruptions. Maintain emergency response procedures for animal-health, welfare, environmental, and operational incidents. Ensure compliance with applicable agricultural, veterinary, animal-welfare, food-safety, environmental, and workplace requirements. Prepare operational reports covering livestock numbers, health, mortality, production, costs, breeding, feed consumption, and performance. Analyze production data to identify trends, inefficiencies, risks, and improvement opportunities. Introduce technology and data-driven practices for livestock monitoring, traceability, feeding, health management, and operational control. Support sustainability initiatives involving water efficiency, waste management, emissions reduction, resource optimization, and responsible land use. Maintain strong relationships with veterinarians, laboratories, suppliers, regulators, customers, consultants, and agricultural partners. Lead continuous-improvement initiatives to increase productivity, animal welfare, quality, and profitability. Key Performance Indicators Livestock survival and mortality rates. Average daily weight gain. Feed conversion ratio. Feed cost per unit of production. Reproductive and conception rates. Birth, weaning, and replacement performance. Livestock productivity and output. Animal health and welfare compliance. Disease incidence and outbreak frequency. Vaccination and preventive-health compliance. Biosecurity compliance. Water availability and consumption efficiency. Livestock quality and grading performance. Production cost per animal or production unit. Labor productivity. Livestock inventory accuracy. Feed and input inventory accuracy. Facility and equipment uptime. Veterinary-treatment compliance. On-time completion of production activities. Regulatory and food-safety compliance. Employee safety performance. Training completion rates. Supplier quality and service performance. Waste-management performance. Environmental compliance. Customer or market satisfaction. Budget adherence. Continuous-improvement savings and productivity gains. Ideal Candidate The successful candidate should have substantial experience in livestock production, animal husbandry, farm management, agricultural operations, or a related field, preferably within commercial cattle, dairy, poultry, sheep, goat, swine, or mixed-livestock operations. The candidate should demonstrate:Strong practical knowledge of livestock husbandry and production management. Understanding of animal nutrition, feeding systems, breeding, and herd or flock health. Knowledge of animal welfare and humane livestock-handling principles. Experience implementing biosecurity and disease-prevention programs. Ability to interpret livestock production and health data. Strong workforce leadership and operational-management skills. Experience managing budgets, procurement, suppliers, and farm resources. Strong planning, problem-solving, and decision-making capabilities. Familiarity with livestock-management software, farm-management systems, monitoring technologies, or digital production tools. Strong understanding of agricultural health, safety, environmental, and regulatory requirements. Excellent communication and reporting skills in English. Ability to work effectively with veterinarians, technicians, farm teams, suppliers, and senior management. Strong attention to detail and accurate record-keeping practices. Ability to manage changing priorities and respond effectively to operational emergencies. A practical, data-driven, safety-conscious, and continuous-improvement mindset.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>Join Standard Chartered Bank as a Specialist within our Complaint Resolution Unit, where your expertise will be pivotal in managing and resolving customer complaints with utmost professionalism and efficiency. This role is designed for a dedicated individual who is committed to upholding the highest standards of integrity while ensuring compliance with regulatory policies governing complaint handling.</p><br><br> <p>As a key member of our customer service framework, you will conduct comprehensive investigations into customer grievances, working collaboratively across various internal departments to deliver fair resolutions. Your insights will drive improvements in our processes and contribute significantly to enhancing the overall customer experience banking with us.</p><br><br> <p>This position offers a unique opportunity to influence customer advocacy initiatives and participate in ongoing improvements within a global banking context, creating meaningful impact while developing your professional career within a diverse and supportive environment.</p><br><br><b>Key Responsibilities</b> <br><ul> <li>Efficiently manage and execute service operations that support customer requests initiated by front-end teams, ensuring seamless client experiences.</li> <li>Conduct customer feedback surveys and maintain accurate Management Information Systems (MIS) records for continuous monitoring and reporting.</li> <li>Document and categorise the spectrum of errors, issues, and complaints handled to facilitate pattern recognition and resolution tracking.</li> <li>Ensure all complaints are resolved within established turnaround times, maintaining transparency and accountability throughout the process.</li> <li>Collaborate actively with team members and cross-functional units to align complaint resolution efforts with organisational goals.</li> <li>Identify and articulate customer issues clearly, proposing effective solutions tailored to individual circumstances.</li> <li>Perform detailed root cause analysis to uncover systemic issues and recommend sustainable process improvements.</li> <li>Investigate complex customer complaints thoroughly, escalating when necessary, and coordinating with relevant stakeholders to reach timely resolutions.</li> <li>Communicate complaint outcomes clearly, empathetically, and professionally, ensuring customers feel heard and valued.</li> <li>Provide recommendations for service enhancements based on recurring concerns and customer insights to strengthen overall satisfaction.</li> <li>Maintain rigorous quality standards to support a culture of excellence in customer service and complaint management.</li> </ul><br><b>Skills and Experience</b> <br><ul> <li>Exceptional analytical skills with the ability to scrutinise complaint details and extract key information to inform effective resolution strategies.</li> <li>Excellent verbal and written communication skills to engage confidently with customers and internal teams, ensuring clarity and professionalism at all stages.</li> <li>In-depth knowledge of banking products and services, combined with a keen eagerness to stay updated with new offerings and regulations.</li> <li>Proven ability to manage sensitive and high-risk complaints with discretion and sound judgement.</li> <li>A robust customer-centric approach, demonstrating empathy and commitment to delivering superior service experiences.</li> <li>Strong attention to detail to ensure accurate logging, tracking, and reporting of complaints and their resolutions.</li> <li>Competence in complaint management systems and tools, facilitating efficient case handling and documentation.</li> <li>Creative and solution-oriented problem-solving skills to address challenges and improve complaint handling processes.</li> </ul><br><b>Qualifications</b> <br><p><strong><span>Ideal Candidate&nbsp;</span></strong><br><span>• &nbsp; &nbsp;A bachelor's degree/graduate is preferred.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

About Us<br><br>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.<br><br>Major Accountabilities Of Position<br><br>An experienced and highly skilled Senior Instrumentation and Control Engineer to lead and oversee the instrumentation and control systems for our oil and gas projects. The successful candidate will play a key role in designing, implementing, and maintaining advanced control systems and instrumentation equipment in complex, large-scale projects. This position requires deep technical knowledge, leadership ability, and the capacity to work closely with multidisciplinary teams to ensure project delivery meets industry standards and specifications. Develop discipline work plans. Overall supervision of I&C engineers, designers and technical personnel in the execution of the project and development of project deliverables. Provide technical expertise and support in the specification, design, and selection of instruments, controllers, and control systems. Manage all aspects of instrumentation and control engineering on assigned projects, including planning, budgeting, scheduling, resource planning and risk management. Manage design change within project budget and schedule framework. Work closely with project managers, engineers, procurement, and construction teams to ensure seamless integration and timely completion of the project. Oversee the preparation of design deliverables and ensure compliance with project requirements. Effective interaction with client engineering team for approval of design deliverables. Represent organizational competency and capabilities at various forums. Onshore design of Control room, Instrumentation Equipment Room (IES) in the Oil & Gas Industry. Instrumentation and Control System design for the assigned project interacting with other disciplines, client and vendors as required. Design of ICSS, F&G, ESD. Experience in the production, design, evaluation and specification of I&C equipment and automation systems, package items and I&C bulk items including cabling in detailed design packages. Development of I&C specifications, data sheets, Instrumentation & Control System Philosophy, Control System Architecture, Instrument Adequacy Report , Instrument Index , I&C Cable Block Diagrams , I&C Equipment List , Schedules, I/O list, SIL. Assessment Report, Instrument Sizing Calculations, Instrument Loop Diagrams , Instrument Hook-up Drawings Layout drawings, wiring details, Equipment sizing, I&C MTO. Experience in Preparing Material requisition , Scope of Works, review of offers, technical clarifications, & Technical Bid Evaluations for all I&C items such as ICSS, Field Instruments, Valves, Transmitters, Package items, Bulk materials, Experience in working in SPI & Aveva Instrumentation. 3D modelling activities related to Instrumentations. Experience in preparation of Modification Scope of Work for Existing Control Systems. Participation in site survey and data collection for Instrumentation design. Participation in various Workshops such as Design reviews, HAZOP, SIL, Risk review, Energy Optimization review, Value engineering, constructability & other workshops. Good understanding of HSE requirements of both self and within the discipline team. Ensuring technical integrity of the Instrumentation deliverables for the project. In particular ensure compliance with the work scope and with applicable international standard. Work on proposals and prepare MH estimation. <br><br>Job Specific Knowledge<br><br>Experience in execution of Concept, FEED and Detail Engineering for onshore & downstream Oil and Gas projects. Perform engineering design for I&C System for Oil and Gas projects. Preparation/review of all I&C Engineering deliverables such as I&C specifications, data sheets, Instrumentation & Control System Philosophy, Control System Architecture, Instrument Adequacy Report , Instrument Index , I&C Cable Block Diagrams , I&C. Equipment List , Schedules, I/O list, SIL Assessment Report, Instrument Sizing Calculations, Instrument Loop Diagrams , Instrument Hook-up Drawings Layout drawings, wiring details, Equipment sizing, I&C MTO. IES & Control room layouts & Field layouts for onshore Oil & Gas projects. Guiding 3D modeler for 3D modelling activity. Technical Bid Evaluation for all I&C Items including ICSS etc. <br><br>Industry Specific Experience<br><br>Good knowledge of ADNOC standards, SHELL DEPs, International standards such as IEEE, ANSI, IESNA, NFPA, IEC Standards. <br><br>Education<br><br>Qualifications, Accreditation, Training: Graduate Degree in Instrumentation Engineering, Chartered Engineer is preferred. <br><br>HSE Capability<br><br>Good knowledge of Hazardous Area classification, Instrumentation Safety in design, Sustainable design engineering, HAZID, HAZOP, SIL. <br><br>IT Skills<br><br>Computer skills with MS office and Instrumentation engineering / sizing software such as SPI, AVEVA, Instrucalc softwares, etc.<br><br>People Skills<br><br>Good communication skill, Leadership skill and able to guide team working locally as well as for workshare with centre of excellence and integrated delivery, mentoring junior Engineers. <br><br>Other<br><br>Good command on English language – verbal as well as writing skills, report writing, presentation to client.<br><br>Moving forward together<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.<br><br>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</span></p><br><br><p><span>The Senior Data Engineer is a fully-participating member of a cross-functional team working autonomously on technology development and problem resolution in the Enterprise Data &amp; Analytics space. The role involves the design, development, testing, implementation, support and maintenance of technical data and analytic solutions and products that support Emirates Airlines and the Emirates Group businesses.</span></p><br><br><p><span>In this role, you will:</span></p><br><br><ul><li>Lead technical design and build for small to medium sized solutions in a team. Translate functional and non-functional data and analytics requirements into fit for purpose technical design. Ensure solution performance, business edge cases and security related issues are addressed while developing software.</li></ul><ul><li>Debug issues of complexity, resolve blockers and follow design documents with minimal or no supervision.</li><li>Complete data engineering coding tasks on problems of moderate to high scope and complexity. Demonstrate good coding principles. Conduct code review for peers. Ensure solutions adhere to published data privacy and cybersecurity principles.</li><li>Operate with a data-driven mindset. Help translate data and analytics requirements into data solutions based on the approved technical designs. Assist with data analysis activities such as source system analysis, data modelling, data dictionary collection, data profiling and source-to-target mapping to ensure solutions deliver on business needs.</li><li>Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrate good judgment in selecting methods and techniques for obtaining solutions.</li><li>Work with senior and lead data engineers in the technical design process by contributing in the analysis of data application, data integration, large data storage or data pipeline requirements.</li><li>Update data inventories and registries as required to keep metadata and data lineage up-to-date, following agreed Data Governance standards, guidelines and principles.</li><li>Carry out unit testing independently. Troubleshoot issues, and fix defects that are of moderate to high complexity.</li><li>Shadow senior and lead data engineers on design and architecture components, and collaborate with members of the cross-functional team to identify areas of inefficiency and propose solutions.</li><li>Adhere to published coding standards, guidelines and best practices and contribute to Data Engineering Playbooks and other data technology blueprints.</li></ul>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li>Degree in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering or Software Engineering.</li><li>Specialization or electives in a Data &amp; Analytics field (e.g. Data Warehousing, Data Science, Business Intelligence) a nice-to-have</li><li>Experience 2+ years Data Engineering (Fewer years experience will be considered for Masters degree holders)</li><li>Minimum 2+ years of development, testing and support experience in the analytic applications such as Data Lake and Data Warehouse (preferably using the Big Data stack and Microsoft Azure cloud infrastructure)</li><li>Experience with batch or real-time data ingestion; experience with coding pipelines that handle massive quantities of data (structured and unstructured), securely and in a timely fashion</li><li>Understanding of data architecture concepts such as data modelling, Big Data storage, Lambda architecture, data vault and dimensional modelling nice-to-have</li><li>Understanding on integration with source systems; able to load operational systems data into a single data platform using data integration tools</li><li>Experience scheduling jobs that can be monitored efficiently and ensure data quality</li><li>Ability to conduct unit testing</li><li>Strong SQL querying skills required</li><li>Airline industry experience a nice-to-have</li></ul><br><ul><li>Knowledge and Skills:<ul><li>Strong ability to conduct data analysis (e.g. source system identification, data dictionary / metadata collection, data profiling, source-to-target mapping) is preferred</li><li>Operates with a You Code It, You Own It mindset (i.e. supports the products they build)</li><li>Demonstrated problem-solver; able to design and document solutions independently</li><li>Team player; able to collaborate with others to remove blockers, solve complex design problems and debug/resolve issues</li><li>Able to deliver solutions (and associated value) interatively</li><li>Is accountable and displays positive attitude</li><li>Self-starter and has passion for exploring and learning new technologies, especially those in the Enterprise Data &amp; Analytics space</li></ul></li><li>Technology Domain Key Technologies/Tools<ul><li>Big Data : Hadoop, Spark, Scala, Hive, H-Base, Sqoop, Oozie, Apache Nifi, Airflow, HDFS, ADLS (Gen 2), Azure Data Factory (ADF), DataBricks, Kafka, Elasticsearch, AVRO / PARQUET file formats</li><li>Data Analysis, Modelling and Reporting :Snowflake, SQL, Data Vault 2.0, MicroStrategy, Power BI</li><li>Cloud Technologies : Microsoft Azure and Cloudera technology stacks</li><li>Integration and Messaging :Streaming (e.g. Spark Streaming), SnapLogic, TIBCO, Kafka,</li><li>CI/CD :GIT Bitbucket, Azure DevOps, Jenkins, JIRA, Confluence</li><li>Automation : Java, Selenium, AppDynamics, HP Load Runner, Jmeter, Python, Automation Anywhere</li></ul></li></ul><p><span>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</span></p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.</p><br><br><p><span>Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.</span></p><br><br><br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our People Partner is responsible for the implementation of group-wide policies and procedures as well as implementing brand-specific people strategies within their area of focus. The role holder will be accountable for supporting across multiple brands, with a lens on continually monitoring, reporting and enhancing the local employee experience. The role will be required to focus on both HR operations and strategic imperatives, requiring a solid HR background and the ability to collaborate and partner at all levels in the business.</p> <h4>What you’ll need to succeed</h4> <ul> <li>Through guidance from the Head of People / People Partners, implement the Group’s HR policies and procedures and support with brand or business unit specific projects, campaigns or initiatives.</li> <li>Support the business unit People team with recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement.</li> <li>Work closely with the business unit People Data Analyst and People Partners to manage workforce planning locally, ensuring vacancies are managed in line with the approved budget and executed as per the correct recruitment process and present final outputs to brand leaders.</li> <li>Escalate or respond to employee feedback to ensure local approaches motivate and develop employees to deliver high quality, customer-centred services.</li> <li>Be an active and effective member of the Leadership Team, and stakeholder meetings representing the voice of our People and providing guidance around Group HR policies, approaches, and culture transformation.</li> <li>Lead the development and implementation of local People strategies.</li> <li>Implement brand-specific employee onboarding, training and development programs to improve the depth and breadth of employees’ skill sets and to raise awareness around behavioural, technical and leadership competencies.</li> <li>Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified.</li> <li>Work closely with Group HR to implement the annual performance management cycle.</li> <li>Partner with Group Rewards to review and monitor the effectiveness of employee commission schemes and put forward recommendations for change.</li> <li>Support with the delivery of employee profiling to identify our HiPos and to support development discussions; educate teams around career paths and support all succession planning and talent development activities.</li> <li>Collaborate with learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand’s training budget and individual’s learning consumption.</li> <li>Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward business requirements when needed.</li> <li>Work closely with People Data Analyst to update reporting lines and cost centre allocations.</li> <li>Champion both Group and brand specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing.</li> <li>Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals.</li> <li>Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.</li> <li>Participate in the recruitment process through assessment centres or competency-based interviews.</li> <li>Review all proposed internal transfers within the vertical and provide recommendations.</li> <li>Respond to or escalate all employees’ grievances and follow through till resolution.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>The Administration Manager is responsible for the overall management of the project's administrative functions, including document control, office administration, records and correspondence management, and related support services. The role ensures that project information and administrative processes are managed accurately, efficiently and in full compliance with company and project procedures, providing reliable administrative support to the wider project team.<br><br>Key Responsibilities<br><br>Document Control<br><br>Manage the receipt, registration, distribution, tracking and archival of project documents in accordance with the Document Control Procedure. Receive, register, code and distribute project documents — including drawings, specifications, correspondence, submittals, RFIs and transmittals — to the relevant internal teams and external parties. Maintain and administer the project's electronic document management system (EDMS) together with hard-copy records and archives. Track document status, revisions and transmittals, ensuring accuracy and timely turnaround of approvals and responses. Ensure compliance with the project's document numbering, naming, classification and retention rules across all disciplines, contractors and subcontractors. Support internal and external audits related to document control, and prepare document control status reports for project leadership. Coordinate document control interfaces with the client, consultants, contractors and subcontractors, including their respective document control teams. <br><br>Office & Facilities Administration<br><br>Oversee day-to-day office administration, including facilities, office supplies, equipment, courier/mail services and general upkeep of the project office(s). Manage office leases, vendor contracts and service providers for administrative and facilities services, ensuring service quality and value for money. Coordinate travel, accommodation, visa processing and government/PRO liaison arrangements for project staff and visitors. Organize and support internal meetings, workshops and project events, including logistics, minutes and follow-up on action items. <br><br>Records, Correspondence & Reporting<br><br>Manage the project's incoming and outgoing correspondence, ensuring proper logging, distribution and timely response. Maintain organized filing and archival systems, both physical and electronic, in line with company and project retention policies. Prepare and maintain administrative reports, registers and dashboards (e.g., correspondence logs, document control KPIs) for project leadership. <br><br>Team & Process Management<br><br>Supervise and manage the performance of document controllers, office administrators and other administrative support staff. Develop, implement and continuously improve administration and document control procedures, templates and workflows in line with company standards. Support the recruitment, onboarding and training of administrative and document control staff as required. Manage the administration function's budget and resourcing, and liaise with the Project Director/Manager and other department heads on administrative matters affecting the project. Ensure the confidentiality, security and integrity of sensitive project information and records at all times. <br><br>Minimum Experience<br><br>The following are the mandatory minimum requirements for this position:<br><br>Minimum of ten (10) years’ experience in document control and/or project administration, including experience managing a document control function on a major project. Proficiency in electronic document management systems (EDMS) such as Aconex, Project Wise or similar platforms. Middle East / UAE experience is highly advantageous. Rail or major infrastructure project experience is preferable. <br><br>Qualifications<br><br>University degree<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

SENIOR BUSINESS PARTNER – FUNDRAISING & PROJECT FINANCE<br><br>Location: Dubai, UAE<br>Job Type: Hybrid | Project-Based / Strategic Partnership<br>Market Focus: India<br>Organization: BLACKBULL LAW HOUSE / BLACKBULL Chamber of Investment<br><br>Company Description<br><br>BLACKBULL LAW HOUSE, a corporate Legal Tech company operating under the management of BLACKBULL Chamber of Investment, is expanding its international fundraising and investment collaboration platform from Dubai.<br><br>BLACKBULL is developing a cross-border financing and investment ecosystem connecting Dubai-based investors, financial institutions, family offices, corporate institutions, private capital providers, and strategic partners with qualifying Indian businesses and projects.<br><br>The focus is on arranging capital for Indian companies and projects backed by eligible Indian business assets, properties, receivables, cash flows, and other acceptable security or investment structures, subject to applicable laws, lender policies, valuation, due diligence, and transaction-specific terms.<br><br>Role Description<br><br>Senior Business Partner – Fundraising & Project Finance<br><br>BLACKBULL is seeking an experienced Fundraising, Project Finance, Corporate Finance, or Investment Banking professional based in Dubai who can independently originate and execute fundraising opportunities for Indian projects and companies.<br><br>This is not a training or learning position. The selected professional must have the capability, network, and execution experience to identify capital providers, structure funding proposals, negotiate commercial terms, and coordinate transactions through financial closure.<br><br>The professional will operate from Dubai while focusing primarily on fundraising for qualifying projects and businesses in India.<br><br>Key Responsibilities<br><br>- Source and arrange funding for Indian companies, projects, acquisitions, and asset-backed opportunities.<br>- Develop relationships with Dubai/UAE-based investors, family offices, private-credit funds, investment firms, corporate institutions, banks, NBFCs, AIFs, PE/VC investors, and strategic capital providers.<br>- Build an international investor and financing network connecting Dubai capital with Indian opportunities.<br>- Evaluate project requirements, capital structures, asset backing, repayment capacity, cash flows, and proposed returns.<br>- Structure suitable debt, equity, project finance, structured finance, asset-backed finance, strategic investment, profit-sharing, or other legally permissible funding arrangements.<br>- Coordinate funding proposals, financial models, investment memorandums, due-diligence requirements, term sheets, and transaction documentation with relevant professional advisors.<br>- Identify opportunities where eligible Indian property or business assets may support financing, subject to independent valuation, lender criteria, legal enforceability, regulatory requirements, and applicable financing limits.<br>- Develop commercially viable investor-return structures, including interest, equity participation, profit sharing, revenue sharing, or other agreed investment mechanisms, where legally and commercially appropriate.<br>- Build long-term alliances between Indian companies and Dubai-based capital providers.<br>- Coordinate with Indian promoters, project owners, legal advisors, accountants, valuation professionals, lenders, and investors.<br>- Help establish a structured Dubai–India fundraising and investment collaboration platform for larger-scale projects.<br>- Maintain confidentiality and ensure that all fundraising activities comply with applicable UAE and Indian financial, securities, foreign-exchange, tax, AML/KYC, and investment regulations.<br><br>Ideal Candidate<br><br>We are looking for a proven transaction professional, not someone seeking an opportunity merely to learn fundraising.<br><br>The ideal candidate should have:<br><br>- 8–15+ years of relevant experience in fundraising, project finance, investment banking, corporate finance, private equity, structured finance, asset-backed finance, or institutional investment.<br>- A demonstrable track record of successfully arranging substantial capital for businesses or projects.<br>- Strong investor and institutional relationships in Dubai/UAE and/or India.<br>- Ability to originate investors independently rather than relying solely on company-generated leads.<br>- Experience negotiating with family offices, institutional investors, private-credit funds, banks, NBFCs, PE/VC funds, AIFs, or strategic investors.<br>- Strong understanding of Indian corporate assets, property-backed financing, business cash flows, project finance, and investment structures.<br>- Ability to assess whether a proposed transaction is genuinely financeable before approaching investors.<br>- Excellent negotiation, financial analysis, presentation, relationship-management, and transaction-execution skills.<br>- Existing Dubai/UAE business relationships will be a significant advantage.<br><br>Fundraising Mandate<br><br>The primary mandate is to raise capital for qualifying Indian projects and businesses through Dubai-based and international capital relationships.<br><br>Potential funding structures may include:<br><br>Equity Investment | Project Finance | Structured Debt | Asset-Backed Finance | Private Credit | Strategic Investment | Acquisition Finance | Working Capital | Revenue/Profit-Sharing Structures<br><br>For asset-backed transactions, funding levels will not be predetermined or guaranteed. Financing may be considered up to an appropriate percentage of independently verified asset value, potentially around 40% in qualifying cases, depending on valuation, title, liquidity, cash flow, borrower strength, lender policy, regulatory requirements, and transaction risk.<br><br>Dubai–India Strategic Platform<br><br>The selected Senior Business Partner will contribute to developing a long-term Dubai–India fundraising and investment collaboration model, under which Dubai-based capital relationships can be connected with eligible Indian projects and businesses.<br><br>The objective is to create an institutional framework for:<br><br>Indian Projects → Due Diligence & Structuring → Dubai Investor Network → Capital Arrangement → India Project Deployment → Monitoring & Reporting → Investor Returns<br><br>The role may also involve developing strategic relationships for future capitalisation, portfolio management, and reinvestment opportunities through Dubai, subject to applicable UAE and Indian regulations.<br><br>Compensation & Partnership Benefits<br><br>Equity participation and salary-based benefits are available with BLACKBULL, subject to the candidate's experience, role structure, responsibilities, and mutually agreed terms.<br><br>Performance-linked incentives may also be considered for successfully completed fundraising mandates.<br><br>The compensation structure will be discussed with shortlisted candidates based on demonstrated fundraising capability and transaction experience.<br><br>Performance Expectations<br><br>This position is intended for a professional who can deliver measurable fundraising results within agreed transaction timelines.<br><br>Candidates should be prepared to demonstrate:<br><br>1. Major fundraising transactions completed.<br>2. Investor/institutional relationships currently accessible.<br>3. Typical transaction size handled.<br>4. Sectors and geographies covered.<br>5. Funding structures successfully arranged.<br>6. Examples of transactions taken from mandate/origination through financial closure.<br><br>BLACKBULL is seeking execution capability, established relationships, and measurable transaction experience—not theoretical knowledge alone.

We are looking for a hands-on leader to own cloud and security across Amana. This person is the senior authority for application security, cloud architecture, cloud security, and the engineering practices that keep our systems resilient. The title reflects the breadth of accountability, not the scale of a corporate hierarchy. Amana is a small company, and this role leads a compact function while remaining personally involved in the work. The right person has already led a small technical security team and is comfortable operating as its most senior engineer, initially supported by one engineer or analyst. They can review architecture, challenge engineering decisions, set priorities, and own outcomes across cloud, application security, vulnerability management, and incident readiness.<br>What you’ll do<br>Own cloud and security across our customer-facing and internal platforms, including application security, cloud architecture, security standards, and operational risk. Review product, engineering, and cloud designs for security and resilience risks before they become production issues. Run threat modeling for new features, integrations, APIs, authentication flows, payments, trading, admin tools, and data handling. Work directly with engineering and Dev Ops teams to identify, prioritize, and resolve vulnerabilities and control gaps across applications, architecture, cloud configuration, CI/CD, secrets, IAM, and access control. Lead secure architecture reviews across web, mobile, backend, AWS, GCP, and third-party integrations. Build a practical security program around the risks that matter most: account takeover, data leakage, privilege escalation, fraud vectors, API abuse, insecure admin access, supply chain risk, and production misconfiguration. Own vulnerability management across applications, cloud assets, dependencies, and infrastructure. Drive penetration testing, security assessments, remediation plans, and follow-through. Set and improve cloud and security controls for identity, access, network boundaries, secrets, logging, alerting, resilience, and production change management. Partner with engineering to make secure delivery part of normal delivery, not a separate ceremony. Support compliance and regulatory expectations with evidence, controls, and clear technical ownership. Prepare the company for security incidents: playbooks, escalation paths, logging coverage, tabletop exercises, and post-incident review. Lead a compact cloud and security function, initially the Head plus one engineer or analyst, including prioritization, work allocation, coaching, and accountability. Work directly with technology leadership on security priorities, trade-offs, and risk acceptance.<br>Essential skills and experience<br>10+ years across application security, cloud security, security engineering, platform engineering, Dev Sec Ops, or related technical security roles. Prior experience in fintech, banking, payments, trading, brokerage, crypto, or another regulated environment. Strong practical application security experience at architecture and system level: threat modeling, authentication, authorization, session management, API security, secure design, secrets handling, business logic abuse, and secure SDLC. Strong technical literacy and the ability to work directly with engineers. You should be able to understand and challenge code-level findings, but routine source-code review is not the primary responsibility of this role. Deep practical understanding of cloud architecture and security across AWS and GCP, including the judgment to set standards and challenge implementation decisions. Strong knowledge of IAM, RBAC, networking, WAF, logging, monitoring, secrets management, encryption, key management, and least privilege design. Strong working knowledge of cloud infrastructure, CI/CD, infrastructure as code, Linux, reliability, and production operations. This is not a Kubernetes specialist role. Experience running or coordinating penetration tests, vulnerability scans, dependency scanning, SAST/DAST, cloud posture reviews, and remediation tracking. Good judgment on risk. Able to separate theoretical issues from problems that can actually hurt the business. Experience working with compliance, audit, legal, product, and engineering without turning security into paperwork theatre. Strong written communication. Able to explain technical risk clearly to executives and engineers. Proven experience leading a small technical team while remaining personally hands-on, including setting priorities, allocating work, coaching, and owning outcomes. Our office is in the UAE, and onsite presence is preferred, but we are open to remote candidates.<br>Strongly preferred<br>Experience securing trading platforms, investment products, wallets, payments, onboarding/KYC flows, or financial APIs. Experience with modern web, mobile, and backend application stacks. Prior software engineering experience is an advantage. Experience with cloud incident response, breach investigation, forensics basics, or security monitoring. Security certifications such as CISSP, CSSLP, OSCP, AWS Security Specialty, GCP Professional Cloud Security Engineer, or other credible security certifications. Experience with bug bounty programs or external researcher intake. Experience building security programs in companies where engineering speed still matters.<br>What this role is not<br>This is not a classic Head of Dev Ops role. This person will not run every deployment or production operations ticket, but will remain accountable for cloud architecture, security standards, and cloud risk. This is not a platform empire role. The priority is effective ownership of cloud and security, not building a large Dev Ops or platform organization. This is not a policy-only security role. This person must be able to inspect systems, review application and cloud architecture, challenge engineering decisions, and work with engineers until material risks are resolved. This is not a large management role. The function is expected to remain compact, initially the Head plus one engineer or analyst.<br>What success looks like<br>Our most important applications have clear threat models and known risk owners. Critical vulnerabilities are found earlier and fixed faster. Cloud architecture, production access, secrets, IAM, network boundaries, and admin surfaces are controlled and reviewed. Security issues are tracked with the same seriousness as product and engineering work. Penetration tests produce fewer surprises over time. Engineering teams know what good security looks like and can apply it without waiting for a committee. Leadership has a clear view of real security risk, not a long list of low-value findings.

At Miral, we create world-class destinations and immersive experiences that inspire millions of guests every year. As we continue to expand our digital capabilities and technology landscape, cybersecurity remains at the heart of delivering safe, resilient, and seamless experiences. We are seeking an exceptional Cybersecurity Operations Senior Director to lead our technical security operations function and play a critical role in protecting a complex, large-scale enterprise environment.<br>About the Role Reporting to the Vice President of Digital & Technology, this strategic leadership role is responsible for driving the design, implementation, and operation of Miral's cybersecurity controls across infrastructure, networks, applications, endpoints, privileged access, and security operations. You will lead a multidisciplinary team spanning Security Operations (SOC), Network Security, Identity & Access Management, and Cyber Incident Response, ensuring the organization remains resilient against evolving cyber threats while supporting business growth and innovation. This is a unique opportunity to shape the future of cybersecurity within one of the UAE's most dynamic organizations, where technology, innovation, and guest experience come together at scale.<br>What You'll Be Leading Strategy, Operating Model & Governance Interface Translate Miral’s security strategy into an actionable technical security operations roadmap aligned to NIST CSF 2.0, ISO 27001, the UAE Information Assurance Standards and ADHICS. Implement and operate the security policies, standards and controls defined by the independent Information Security Governance (second-line) function, maintaining clear segregation of duties between security operations and security governance. Act as the first-line technical authority on cyber risk, providing assurance to the VP Digital & Technology and the governance function on the design and effectiveness of security controls. Network & Infrastructure Security Own the design, deployment and day-to-day operation of all network and infrastructure security controls — firewalls, switches and cores, segmentation, NAC, VPN and secure remote access, IDS/IPS, web and email gateways, and DDoS protection. Led the network security team transitioned from IT Infrastructure & Operations, enforcing secure-by-design network architecture and zero-trust principles. Ensure security hardening, baseline configuration and continuous compliance across servers, endpoints, cloud and OT/IoT environments supporting Miral’s destinations. Security Operations & Threat Management (SOC) Direct 24x7 security monitoring, threat detection and triage through the Security Operations Centre, leveraging SIEM, EDR/XDR, SOAR and threat intelligence. Oversee detection engineering, use-case development and continuous tuning to reduce false positives and improve mean-time-to-detect and mean-time-to-respond. Lead proactive threat hunting and adversary emulation to validate the resilience of Miral’s technology estate. Identity, Privileged Access & Application Security Operate and continuously improve Privileged Access Management (PAM), identity and access controls, and joiner-mover-leaver enforcement in partnership with IT. Embed application security across the SDLC — secure code review, SAST/DAST, API security and Dev Sec Ops practices. Vulnerability, Patch & Configuration Management Run the enterprise vulnerability management lifecycle — discovery, prioritisation, remediation tracking and reporting — across infrastructure, applications and endpoints. Coordinate patch and configuration management with IT operations to close exposures within agreed SLAs. Incident Response & Cyber Resilience Own the technical cyber incident response capability — preparation, detection, containment, eradication, recovery and post-incident review. Maintain and regularly test incident response playbooks, conduct tabletop exercises, and ensure timely escalation and regulatory notification in coordination with the governance function. Contribute security requirements to business continuity and disaster recovery planning. Compliance, Audit & Reporting (Accountability) Be accountable for the operational effectiveness of all technical security controls and for evidencing compliance during internal and external audits and regulatory assessments. Establish and report security operations KPIs, KRIs, and dashboards to leadership and the governance function. Ensure all security incidents, exceptions, and risks are accurately documented, escalated and remediated to closure. People Leadership Lead, develop, and retain a multidisciplinary team spanning network security, security operations and identity & access, building a high-performance, Emiratisation-aligned talent pipeline. Set objectives, manage performance, and foster a culture of security awareness and continuous improvement. Financial Accountability, Vendor Management & Continuous Improvement Assist in preparing and managing the cybersecurity operations budget, ensuring cost-effective use of security tooling and services and adherence to procurement policies. Manage security vendors, managed service providers and technology partners against defined SLAs and outcomes. Continuously evaluate emerging threats and technologies to mature Miral’s security posture.<br>What We're Looking For We're looking for a proven cybersecurity leader who combines deep technical expertise with strong business acumen and people leadership skills. Minimum Qualifications & Skills Qualifications:Bachelor of Science in Computer Science, Information Technology, Cybersecurity, or a related field. Industry-recognised security certification such as CISSP or CISM (or equivalent). Master's in IT Security certifications such as CCSP, GIAC, CEH, OSCP, or vendor security credentials (e.g., Cisco, Fortinet, Palo Alto). Years of Experience:10 plus years of experience in IT Security Engineering and operations.5 plus years of experience in managing the IT Ops-Security function. Skills:Deep technical expertise across network and infrastructure security (firewalls, segmentation, NAC, VPN, IDS/IPS) and SOC operations (SIEM, EDR/XDR, SOAR, threat detection, and incident response). Strong working knowledge of security frameworks and regulations — NIST CSF, ISO 27001, UAE Information Assurance Standards, and ADHICS — with proven leadership of technical security teams and vendors. Experience with Privileged Access Management (PAM), cloud security (Azure/AWS), and application/Dev Sec Ops security. Knowledge of OT/IoT security within a hospitality, leisure, or large-scale operations environment.<br>Why Join Miral? At Miral, you'll have the opportunity to work on large-scale, innovative projects that shape the future of entertainment, leisure, and destination experiences in the UAE. You'll collaborate with talented professionals, influence strategic technology decisions, and contribute to an environment that values innovation, excellence, and continuous growth. If you're ready to make a meaningful impact and lead cybersecurity operations at enterprise scale, we'd love to hear from you.#Cyber Security #Information Security #Cyber Operations #SOC #CISSP #CISM #Leadership #Technology Leadership #Digital Transformation #UAEJobs #Abu Dhabi #Miral Careers

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><strong><span><span>What you'll build</span></span></strong></p><br> <br> <p><span><span>In this role, you contribute to the design, development, and operation of AI-native enterprise applications within fast-moving, customer-embedded delivery teams. You bring solid engineering fundamentals and a growing command of AI and machine learning techniques, applying them to solve real-world business problems under the guidance of senior engineers and technical leads. This is a role for someone early in their AI engineering career who is hungry to learn, eager to contribute, and excited by the challenge of building production-grade solutions that make a tangible difference for enterprise customers.</span></span></p><br> <br> <p><strong><span><span>In this role, you will:</span></span></strong></p><br> <br> <ul> <li> <p><span><span>Contribute to the development of production-grade, cloud-native applications integrating AI capabilities such as large language models, RAG pipelines, and agent-based components.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Work within customer projects and cross-functional delivery teams, learning to understand business processes, technical landscapes, and customer needs.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Implement features, components, and integrations under the guidance of senior engineers, maintaining code quality and adherence to engineering standards.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Support prototyping, testing, and iteration of AI solutions in customer environments, adapting to feedback and evolving requirements.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Participate in code reviews, technical discussions, and design sessions, actively developing your engineering skills and knowledge.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Assist with monitoring, troubleshooting, and improving deployed solutions to ensure reliability and operational stability.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Contribute to documentation, reusable components, and engineering best practices to support team productivity and knowledge sharing.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Demonstrate a proactive learning mindset — staying current with AI/ML developments and applying new techniques and tools to improve solution quality.</span></span></p><br> </li> </ul> <br> <p><strong><span><span>What you bring:</span></span></strong></p><br> <br> <ul> <li> <p><span><span>Solid foundational skills in software engineering, with proficiency in Python and hands-on experience in at least one cloud-native development environment.</span></span></p><br> </li> </ul> <br> <br> <ul> <li> <p><span><span>Growing understanding of AI and ML concepts, including familiarity with large language models, machine learning frameworks (e.g. TensorFlow, PyTorch, Scikit-learn), and API-based AI services.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Exposure to data pipelines, MLOps concepts, or AI/ML model integration in application contexts.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Ability to work collaboratively within a team, follow engineering standards, and take ownership of assigned tasks with a strong sense of accountability.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Curiosity, adaptability, and a growth mindset — you actively seek feedback, learn from experience, and are motivated to grow quickly in a high-pace environment.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Basic understanding of cloud platforms (e.g. AWS, Azure, GCP) and familiarity with tools such as Git, Docker, and CI/CD pipelines.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Strong communication skills and the ability to work effectively within cross-functional teams and customer-facing settings.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>An interest in or early exposure to SAP AI technologies such as SAP AI Core or SAP Business Technology Platform (BTP) is a plus.</span></span></p><br> </li> </ul> <br> <p><strong><span><span>Where you belong:</span></span></strong></p><br> <br> <p><span>You will be part of a growing AI and industry expert team serving customers across the Americas, Europe, and Asia. We invest in the growth of our people at every level — and this role is built for someone who wants to accelerate fast. You will be surrounded by experienced engineers and AI practitioners who are committed to helping you develop. You will thrive here if you are curious, hardworking, and motivated by the opportunity to build real AI solutions for real enterprise customers — from day one.</span></p><br> <br> <br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457240 &nbsp;| Work Area: Software-Design and Development &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Professional &nbsp;| Employment Type: Regular Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></span></p><br> </div>

<p><strong>Leadership & Technology Strategy</strong></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li><p>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</p></li><li><p>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</p></li><li><p>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</p></li><li><p>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</p></li><li><p>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</p></li><li><p>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</p></li><li><p>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</p></li><li><p>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</p></li><li><p>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</p></li><li><p>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</p></li><li><p>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</p></li><li><p>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</p></li><li><p>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</p></li></ul><br><p><strong>Technology Delivery & Project Governance</strong></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li><p>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</p></li><li><p>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</p></li><li><p>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</p></li><li><p>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</p></li><li><p>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</p></li><li><p>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</p></li><li><p>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</p></li></ul><br><p><strong>Operations & Service Excellence</strong></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li><p>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</p></li><li><p>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</p></li><li><p>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</p></li><li><p>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</p></li><li><p>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</p></li><li><p>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</p></li><li><p>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</p></li><li><p>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</p></li><li><p>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</p></li><li><p>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</p></li><li><p>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</p></li><li><p>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</p></li><li><p>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education & Qualifications</strong></p><p>Required</p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>Fluency in English.</p></li><li><p>Fluency in Arabic.</p></li><li><p>Strong leadership and people management capabilities.</p></li><li><p>Excellent communication, presentation, and stakeholder engagement skills.</p></li><li><p>Strong influencing and negotiation abilities.</p></li></ul><p>Preferred</p><ul><li><p>Master's degree or postgraduate qualification in Information Technology or a related field.</p></li><li><p>Relevant professional certifications and industry specializations.</p></li></ul><p><strong>Experience & Knowledge</strong></p><p>The ideal candidate will demonstrate:</p><ul><li><p>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</p></li><li><p>Experience managing P&L responsibilities and strategic technology investment decisions.</p></li><li><p>A proven record of improving IT performance and operational effectiveness.</p></li><li><p>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</p></li><li><p>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</p></li><li><p>Strong understanding of enterprise technology architecture and business applications.</p></li><li><p>Experience delivering enterprise technology products and platforms.</p></li><li><p>Ability to leverage technology to improve customer experience and business value.</p></li><li><p>Strong background in enterprise project and program delivery.</p></li><li><p>Proven success leading digital transformation initiatives.</p></li><li><p>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</p></li><li><p>Experience delivering complex organizational and technology change programmes.</p></li><li><p>Strong vendor governance and performance management experience.</p></li></ul><p><strong>Core Competencies</strong></p><p>The successful candidate will demonstrate the ability to:</p><ul><li><p>Lead high-performing teams while contributing as a member of the executive leadership team.</p></li><li><p>Manage multiple priorities within a fast-paced, evolving environment.</p></li><li><p>Operate independently while exercising sound judgment and accountability.</p></li><li><p>Build trusted relationships and influence senior stakeholders.</p></li><li><p>Make timely, informed decisions under pressure.</p></li><li><p>Apply structured, analytical, and commercially focused problem-solving techniques.</p></li><li><p>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</p></li><li><p>Translate strategic business objectives into practical technology solutions.</p></li><li><p>Communicate effectively with executive, business, and technical audiences.</p></li><li><p>Lead organizational change while consistently delivering measurable business value.</p></li></ul></li></ul>

Location<br><br>Chicago, IL; Austin, TX; New York, NY; Royal Oak, MI; San Francisco, CA<br><br>Employment Type<br><br>Full time<br><br>Department<br><br>Innovation<br><br>Compensation<br><br>$180K – $225K<br><br>Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.<br><br>Overview Application<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>About The Role<br><br>As the Product Manager in Payments, you will own the strategy and execution for Spot On’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants.<br><br>While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces.<br><br>We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization rates, latency, and resiliency), merchant satisfaction, funding accuracy, and the ability to unlock new payment capabilities that help merchants grow revenue and reduce operational friction.<br><br>Responsibilities:<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>Benefits: <br><br>At Spot On, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K

Job Title: Project Manager — IT / Digital Delivery Location: Dubai, UAE<br>ROLE SUMMARY:We are looking for an experienced Project Manager to lead the end-to-end delivery of technology and digital projects. You will act as the bridge between business stakeholders and technical teams — translating business objectives into deliverable plans, running the Agile ceremonies that keep delivery moving, removing impediments, and holding delivery to scope, schedule, budget, and quality commitments. You will provide regular, clear and credible reporting to senior and executive management, and manage risks, issues, dependencies, and third-party vendors across the project lifecycle. Working knowledge of trading and capital markets is essential for this role.<br>KEY RESPONSIBILITIES:Project Delivery & Governance* Own project delivery end to end — initiation, planning, execution, monitoring, control and closure — for one or more concurrent technology projects.* Define the project charter: scope, objectives, deliverables, success criteria, assumptions, constraints and governance model.* Build and maintain integrated project plans, roadmaps, milestone schedules, dependency maps and critical path analysis.* Manage project budgets: cost estimation, forecasting, actuals tracking, variance analysis, purchase orders and invoice validation.* Manage resource plans and capacity across internal teams, contractors and vendors.* Operate formal change control — assess and document the impact of scope changes on cost, schedule, quality and risk, and secure the appropriate approvals.* Ensure compliance with PMO standards, SDLC governance, information-security requirements, internal audit and applicable regulatory obligations.* Maintain complete and auditable project documentation and artefacts. Risk, Issue & Dependency Management* Maintain and actively work the RAID log (risks, assumptions, issues, dependencies).* Identify risks early, quantify impact and probability, define mitigation and contingency plans, and assign clear ownership.* Resolve issues at the lowest effective level and escalate promptly and factually when resolution is beyond the project's authority.* Manage cross-project and cross-team dependencies, including infrastructure, security, data, operations and external parties. Stakeholder Management & Communication* Act as the primary point of contact for business stakeholders throughout the project lifecycle.* Work with business stakeholders, business analysts and product owners to elicit, challenge and prioritise requirements, and confirm that the delivered solution meets the stated business need.* Chair steering committees and project boards; prepare and present decision papers and options analyses.* Provide regular, accurate status reporting to upper management and executives — progress against plan, budget position, risks, issues, decisions required and forecast completion.* Build and maintain executive dashboards and reporting packs; tailor the level of detail to the audience.* Manage expectations and negotiate trade-offs across scope, time, cost and quality with credibility and transparency.* Manage vendors and third parties: statements of work, deliverable acceptance, service levels, performance reviews and commercial escalation. Agile Delivery* Facilitate Agile ceremonies with the delivery team: sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives.* Work with product owners to keep the backlog healthy — well-formed stories, clear acceptance criteria, correct prioritisation and readiness for sprint.* Track and report delivery metrics: velocity, burndown and burnup, cycle time, throughput, defect trends and release predictability.* Identify and remove impediments blocking the team; protect the team from unmanaged scope change and disruption.* Coach the team and the wider business on Agile practices, and operate hybrid Agile/waterfall approaches where the project or regulatory context requires it.* Drive continuous improvement from retrospective actions and lessons learned. Quality, Release & Transition* Coordinate test planning and execution across system, integration, performance, security and user acceptance testing.* Manage UAT with business stakeholders, including defect triage, prioritisation and sign-off.* Plan and coordinate releases: cutover plans, rollback plans, go/no-go criteria and production readiness reviews.* Manage business readiness — training, communications, process changes and organisational change impacts.* Ensure a clean transition to support operations, including documentation, handover and hypercare.* Run post-implementation reviews, capture lessons learned and track benefits realisation against the business case.<br>REQUIRED SKILLS & EXPERIENCE:* Minimum 8 years of project management experience delivering IT, software and digital projects end to end, including at least 3 years in an Agile delivery environment.* Proven track record of delivering multiple concurrent projects on time, within budget and to agreed quality standards.* Strong command of both Agile frameworks (Scrum, Kanban, SAFe) and traditional/hybrid delivery methodologies (waterfall, stage-gate).* Demonstrated ability to run Agile ceremonies effectively and coach teams in Agile practice.* Strong planning and scheduling skills including work breakdown structures, estimation techniques, dependency management and critical path analysis.* Budget, cost control, resource planning and vendor/contract management experience.* Rigorous risk, issue, dependency and change management discipline.* Excellent executive communication, reporting and presentation skills; able to distil complex technical detail into clear business language.* Strong stakeholder management, negotiation, influencing and conflict-resolution skills across all levels of an organisation.* Sufficient technical literacy to engage credibly with engineering teams — SDLC, APIs and integrations, cloud, web and mobile applications, data and reporting, testing, environments and release management — and to challenge estimates, designs and risk assessments.* Requirements and business-analysis fundamentals: process flows, user stories, acceptance criteria, traceability.* Hands-on proficiency with project and collaboration tooling such as Jira, Azure Dev Ops, Confluence, Microsoft Project, Smartsheet, Share Point and Power BI or equivalent reporting tools.* Advanced Microsoft Office skills, particularly Excel and Power Point for analysis and executive reporting.* Working knowledge of trading and capital markets is essential — including the trade lifecycle (order origination, routing, execution, clearing and settlement), market data, brokerage and exchange operations, post-trade processes, and the regulatory and compliance environment in which they operate.* Excellent written and verbal English communication skills.<br>PREFERRED / ADVANTAGEOUS:* Professional certification such as PMP, PRINCE2, PMI-ACP, Certified Scrum Master (CSM), Professional Scrum Master (PSM) or SAFe.* Arabic language proficiency (spoken and written) — preferred.* Experience delivering projects for an exchange, brokerage, bank, asset manager or fintech.* Experience managing regulatory, compliance-driven or audited technology programmes.* Experience managing systems integrators and offshore or distributed delivery teams.* Formal change-management training (for example Prosci / ADKAR).* Experience with ITIL service transition, or with programme-level or portfolio-level delivery.* Experience introducing or improving PMO processes, templates and delivery governance.<br>QUALIFICATIONS & EDUCATION:* Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or a related discipline.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Specialist, Asset Servicing, you will be a key player in our SSO team, dedicated to delivering exceptional custody services. Your expertise will be instrumental in managing client relationships, ensuring compliance, and driving the overall efficiency of our custody operations.</p><br><ul><li>Responsible for the end to end corporate actions processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.</li><li>Responsible for daily monitoring and processing of Corporate Actions processes covering Domestic and Regional and International Market for both mandatory and voluntary specific corporate actions functions of diverse products like equities mutual funds, fixed income , hedge fund , structured funds , ETF and ensuring highest quality of client service delivery as per international standards.</li><li>Responsible for handling moderately intricate to extremely complex corporate action events across Local, Regional, International Markets. Processing responsibilities include the receipt of market / sub custodian announcements, the scrubbing/comparison of data, and the notification of corporate action events to client. Reconciliation of client positions with respective sub custodians and markets and monitors appropriate posting of accruals and entitlements to client accounts. For all voluntary events is responsible for soliciting and receiving responses from the clients and for submitting these instructions to the respective sub custodians / markets / agents / processing bank prior to their deadline dates.</li><li>Ensure to track and respond to internal and external clients queries by providing clear detailed corporate actions information in line with the relevant market rules and regulations and corporate actions best practise.</li><li>Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely corporate actions processing.&nbsp;</li><li>Responsible to have excellent knowledge related to corporate actions swift messages and usages of the same.</li><li>Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.</li><li>Articulates information clearly and presents information effectively and confidently when working with others.</li><li>Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.</li><li>Participation in section related projects, system changes and upgrades and new client’s requirements and implementation of sub custodian / client SLA.</li><li>Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost.</li><li>Asset Services: Responsible for Corporate Actions, support Tax Reclaims, Proxy Services, Network Management Support, Income Management, Reconciliation. </li><li>Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to AVP. Validate all data entered into the system and forward to AVP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to AVP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the AVP.</li><li>Corporate Actions / support Tax Reclaims/ Proxy: Monitoring sources for Corporate Action Announcements (Newspapers, Bloomberg, Reuters, Sub-Custodians, Local Market Websites) and submitting information to officer / another specialist for input into the system, supporting Tax Reclaims and Proxy Services. Validate all transactions entered by officer / another specialist into the custody system and ensuring that transactions are processed appropriately.</li><li>Position / Cash Management: Review clients’ positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to AVP. Daily review of client’s cash positions to ensure all clients have appropriate funding and escalating to AVP and Middle Office any potential over drafts or if client is at risk of being insufficient.</li><li>SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for AVP to Authorize. Second Level of SWIFT generation process.</li><li>Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the AVP.&nbsp;</li><li>Ad Hoc Requests: Supporting the AVP as required for business-as-usual matters and projects and initiatives.</li><li>Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to AVP for review. Monitoring transactions to ensure they are being processed according to Compliance / Audit standards (requirements).<br>&nbsp;</li></ul><p>Minimum Qualification<br>University Graduate / Bachelor’s Degree (or 5 years related work experience)&nbsp;<br>&nbsp;</p><br><p>Minimum Experience&nbsp;</p><br><ul><li>5 + years related experience in security services and / or back-office operations e.g. managing corporate actions / securities settlements&nbsp;</li><li>Solid understanding of security services and operations and accounting activity related to security services</li><li>Ability to work under pressure, to prioritise and to manage several tasks at the same time</li><li>Team oriented and ability to work under pressure </li><li>Ability to achieve business objectives without compromising controls and risk parameters established</li><li>Strong execution skills in a multi-tasking mode and follow-up effectively</li><li>Self-starter with excellent attitude, communication and interpersonal skills</li><li>High level of accuracy &amp; attention to detail and excellent team working skills</li><li>Specific experience in Securities related functions eg Client Services, Corporate Actions, Settlement, Data Maintenance &amp; Billing or Custody Account Opening will be an added advantage<br>&nbsp;</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is currently recruiting for an experienced PMC Civil Engineering Specialist for our client ADNOC Offshore project in Abu Dhabi as part of our civil engineering within our Oil, Gas &amp; New Energies business.&nbsp;</p><br><p>Due to the nature of the projects and client expectation, the position will be based at our client office in Abu Dhabi, United Arab Emirates.&nbsp;</p><br><p><strong>Remarkable people, trusted by clients to design and advance the world.&nbsp;</strong></p><br><p><strong>The Role</strong></p><br><ul> <li>Provide technical expertise in all Civil and Structural design&nbsp;</li> <li>Ensure design and engineering compliance with relevant codes and ADNOC standards&nbsp;</li> <li>Coordinate, Monitor and handle Civil and Structural Engineering design and engineering with EPC Contractor as per project expectation and complete the same within the time frame&nbsp;</li> <li>Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc.&nbsp; &nbsp;</li> <li>Perform regular and timely technical reviews of Civil and Structural Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices.&nbsp;</li></ul><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive renumeration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong>&nbsp;The company provides Life Assurance cover&nbsp;<br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong>&nbsp;Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong>&nbsp;Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections:</strong>&nbsp;Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Ensure integration of overall Civil and Structural Engineering. Overall coordination within IPMT Mechanical Civil and Structural Engineering Team&nbsp;</li> <li>Ensure quality and accuracy of Engineering Consultant’s &amp; EPC Contractor’s Civil and Structural Engineering design activities&nbsp;</li> <li>Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices&nbsp;</li> <li>Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation.&nbsp;</li> <li>Participate in teams for equipment sizing / equipment selection considering optimization and standardization.&nbsp;</li> <li>Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects.&nbsp;</li> <li>Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects.&nbsp;</li> <li>Participate in layout reviews, Model review, design reviews, and technical workshops.&nbsp;</li> <li>Provide technical assistance and coordination with other discipline engineers.&nbsp;</li> <li>Coordinate technical reviews and bid evaluation, and performance evaluation.&nbsp;</li> <li>Provide technical assistance during installation, pre-commissioning &amp; commissioning&nbsp;</li> <li>Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization&nbsp;</li> <li>Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department&nbsp;</li> <li>Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required&nbsp;&nbsp;</li> <li>Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization&nbsp;</li> <li>Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department&nbsp;</li> <li>Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required&nbsp;&nbsp;</li></ul><br>Qualifications:<br> <p><strong>What makes you remarkable</strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;</p><br> <p><strong>Expected</strong></p><br> <ul> <li>Bachelor of Science degree in Civil Engineering&nbsp;</li> <li>Minimum of 15 years of relevant experience in oil and gas industry&nbsp;&nbsp;</li> <li>Excellent written and verbal communication skills&nbsp;</li> <li>Excellent technical team and interpersonal skills&nbsp;</li> <li>Experience and detailed knowledge of relevant international codes and standards&nbsp;</li> <li>Knowledge of engineering computer programs and general business software&nbsp;</li> <li>Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems&nbsp;</li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The role of Director, CFCR Advisory, CIB Client Coverage &amp; Transaction Banking, UAE &amp; Middle East, is a pivotal position within Standard Chartered's banking operations, focused on providing expert second line of defence advisory services. This function serves as a critical element in ensuring the bank’s Corporate and Institutional Banking (CIB) activities comply fully with financial crime regulations, conduct risk expectations, and overall regulatory requirements throughout the UAE and Middle East region. You will offer independent, risk-based guidance and challenge to the client coverage and transaction banking teams to facilitate sustainable business growth that aligns with the bank’s risk appetite. This includes promoting a risk-aware culture, ensuring adherence to regulatory frameworks, and supporting strategic initiatives to foster compliance excellence.<br>In this role, you will work closely with senior management and key stakeholders to identify, assess, manage, and escalate financial crime, conduct, and regulatory risks. Your expertise will be vital in driving governance oversight, engaging with regulators, and enhancing risk management practices through trusted advisory input. Through collaboration across multiple teams and jurisdictions, you will contribute to the bank’s vision of ethical and compliant business practices while supporting its commercial objectives in a rapidly evolving regulatory landscape.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Key Responsibilities:</strong></p><br><br> <ul> <li>Serve as a senior independent advisor on compliance, financial crime compliance (FCC), and conduct risk issues impacting the Corporate and Institutional Banking (CIB) Client Coverage and Transaction Banking businesses within UAE and the Middle East, ensuring robust risk controls and ethical standards.</li> <li>Provide timely and insightful risk-based advice and challenge related to client onboarding, ongoing relationships, transactions, new business initiatives, and remediation programmes, helping the business navigate complex regulatory requirements.</li> <li>Continuously monitor and assess emerging financial crime and regulatory risks, promptly escalating concerns and advising on appropriate mitigation strategies to senior leadership and governance bodies.</li> <li>Support and contribute to comprehensive Compliance Risk Assessments (CRA) and Product Risk Assessments (PRA), enabling identification and management of risk exposures within client lifecycle and product offerings.</li> <li>Offer subject matter expertise in Anti-Money Laundering (AML), sanctions compliance, Anti-Bribery and Corruption (ABC), regulatory compliance, and conduct risk, guiding the business to uphold stringent compliance standards.</li> <li>Lead and support regulatory examination preparations, audit engagements, thematic reviews, and remediation actions, ensuring regulatory expectations are met effectively and expediently.</li> <li>Contribute to the implementation of the bank’s Corporate and Institutional Banking (CIB) strategy, aligning risk frameworks with business growth within approved risk appetite boundaries.</li> <li>Champion the consistent application of Group-wide standards and regulatory obligations, balancing global policies with local jurisdictional requirements.</li> <li>Prepare detailed risk insights, reports, and management information for senior management committees and other governance forums to facilitate informed decision-making.</li> <li>Foster collaborative relationships across business units, country CFCR teams, financial crime specialists, internal audit, risk functions, and regulatory agencies to enhance the effectiveness of risk management practices.</li> </ul><br><b>Skills and Experience</b> <br><p><strong>Skills and Experience Requirements:</strong></p><br><br><ul><li><strong>Must-Have Skills:</strong><ul><li>Demonstrable experience delivering strategic Compliance, Financial Crime and Conduct Risk (CFCR) advisory and challenge within a regulated banking environment.</li><li>Strong expertise in regulatory compliance and financial crime risk management frameworks relevant to the UAE and Middle East jurisdictions.</li><li>In-depth understanding of financial crime typologies, sanctions regimes, anti-bribery and corruption controls, and conduct risk principles applicable to Corporate and Institutional Banking sectors.</li></ul></li><li><strong>Other Essential Skills:</strong><ul><li>Exceptional stakeholder management and influencing capabilities, able to engage senior leaders and diverse teams effectively.</li><li>Rich familiarity with client coverage and transaction banking operations, enabling targeted risk advice aligned with business activities.</li><li>Familiarity with governance structures, risk and control environments, and compliance risk assessment methodologies.</li><li>Ability to synthesise complex regulatory requirements into clear, actionable guidance and to communicate risk findings persuasively across audiences.</li></ul></li></ul><br><b>Qualifications</b> <br><p><strong>Qualifications and Professional Background:</strong></p><br><br><ul><li>Proven extensive experience in Compliance, Financial Crime Compliance, Regulatory Compliance or Risk Management within international banking or financial services, ideally with exposure to the UAE and Middle East banking landscape.</li><li>Track record providing senior advisory support and independent challenge to Corporate, Commercial or Institutional Banking lines of business, demonstrating sound judgement and risk insight.</li><li>Hands-on involvement managing regulatory engagements, audits, thematic reviews, and complex remediation programmes with successful outcomes.</li><li>Comprehensive knowledge of AML, sanctions, anti-bribery and corruption standards, conduct risk frameworks, and broader compliance policies.</li><li>Previous roles requiring operation within multi-jurisdictional contexts, appreciating local regulatory nuances and cultural factors important to risk management.</li><li>Strong ability to influence senior stakeholders and to navigate matrix organisational structures effectively.</li><li><strong>Educational Credentials:</strong> Bachelor’s degree or equivalent professional qualifications in law, finance, business, or related fields.</li><li><strong>Languages:</strong> Proficiency in English is mandatory; Arabic language skills are desirable and considered an asset but not a pre-requisite.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

WHO WE ARE:<br>AVI-SPL is a digital enablement solutions provider transforming how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe success starts with a strong team and that an inclusive and diverse workplace moves us all forward.<br>WHAT YOU’LL DO:<br>As an On-Site IT & AV Support Technician, you will provide hands-on 1st and 2nd line IT support within a modern corporate workplace, with a strong focus on Microsoft Intune, endpoint management, device deployment, Microsoft 365 and end-user support. A key part of the role will be supporting the full device lifecycle, including Windows device enrolment, Intune registration, Company Portal configuration, application deployment, compliance troubleshooting, device builds and user onboarding. Alongside your core IT responsibilities, you will provide support for professional AV and collaboration technologies across meeting rooms, boardrooms and shared spaces, including Microsoft Teams Rooms, Crestron, Biamp, Cisco and Poly systems. The position is highly user-facing and requires someone with previous experience supporting users within a professional corporate environment. Experience within a law firm or legal services environment is highly desirable.<br>KEY RESPONSIBILITIESIT Support – 1st & 2nd Line Provide hands-on 1st and 2nd line IT support to users within a professional corporate environment. Troubleshoot Windows 10/11 laptops, desktops, peripherals, mobile devices and meeting room PCs. Diagnose and resolve hardware, software, network connectivity and user-profile issues. Support new starters, leavers, device replacements and equipment refresh activities. Prepare and configure laptops and other endpoint devices for users. Support Active Directory and Entra ID-related user and device issues within agreed permissions. Troubleshoot authentication, password, MFA and access-related issues. Manage incidents and service requests through the client's service desk platform, ensuring accurate documentation and timely resolution. Provide desk-side, remote and walk-up support while maintaining a high level of customer service.<br>Microsoft Intune / Endpoint Management A strong practical understanding of Microsoft Intune and endpoint management is essential for this role.<br>Responsibilities include:<br>Enrol and re-enrol Windows devices into Microsoft Intune / Endpoint Manager. Configure and troubleshoot devices during initial deployment and user onboarding. Register devices and verify successful communication with Intune. Configure and troubleshoot Microsoft Company Portal. Support users with Company Portal registration and device setup. Deploy and install approved applications through Company Portal. Troubleshoot applications that fail to download, install or update through Company Portal. Check application deployment status and identify failed or pending installations. Initiate device sync and policy refreshes and verify successful policy application. Troubleshoot device compliance issues and identify why endpoints are reporting as non-compliant. Verify configuration profiles, security policies and application deployment status. Support device rebuilds, resets, re-enrolments and replacement-device migrations. Troubleshoot Conditional Access issues relating to device compliance and user access. Escalate advanced Intune policy, configuration or backend issues to the appropriate client IT team or managed service provider. Microsoft 365 & User Support Provide support across the Microsoft 365 environment, including:Microsoft Outlook Microsoft Teams One Drive Share Point Microsoft Office applications Exchange-related user issues Microsoft Entra ID / authentication<br>Support user onboarding and offboarding in accordance with client processes, including account access, device setup, Microsoft 365 configuration and application availability. AV & Meeting Room Technology<br>Provide day-to-day support for professional AV and collaboration systems across meeting rooms, boardrooms and shared spaces.<br>Technologies include:Microsoft Teams Rooms (MTR) Crestron DM-NVX AV-over-IPCrestron 4-Series control processors and touch panels Biamp Tesira DSP platforms Cisco Room Kit Pro Poly Studio X70 / X52Poly TC10 touch controllers Sennheiser Team Connect Ceiling microphones Shure Microflex Wireless and ULX-DDante audio networking PTZ cameras, displays, amplifiers, speakers and associated meeting-room peripherals<br>Responsibilities include supporting users with meeting setup, content sharing and conferencing; troubleshooting audio, video, camera, microphone and control-system issues; performing routine system health checks; and providing hands-on assistance during important meetings and events. The technician will diagnose issues at first line and escalate complex AV programming, DSP or infrastructure faults where required.<br>CLIENT INTERACTION & CORPORATE ENVIRONMENT<br>Deliver a professional, responsive and discreet support service appropriate for a corporate workplace. Previous experience supporting users within a corporate or professional services environment is essential. Experience within a law firm or legal services organisation is highly desirable. Confident supporting senior stakeholders, executives and other high-profile users. Maintain professionalism and composure when resolving urgent issues during meetings or business-critical activities. Work closely with client IT, facilities and workplace teams. Communicate clearly with users throughout incidents and service requests. Follow established incident, escalation, security and change-management procedures.<br>DOCUMENTATION & REPORTING<br>Maintain accurate records of IT and AV incidents, service requests, actions and resolutions. Document device deployments, rebuilds and endpoint-related activities. Update knowledge-base articles and user support documentation. Identify recurring issues and recommend opportunities to improve the user experience. Maintain accurate asset and device information where required.<br>WHAT WE’RE LOOKING FOR<br>Candidates should demonstrate practical experience with:Microsoft Intune / Endpoint Manager Windows device enrolment and deployment Microsoft Company Portal Application deployment through Company Portal Device compliance and configuration profiles Windows 10/11 endpoint troubleshooting Microsoft 365Microsoft Teams Outlook One Drive and Share Point Active Directory / Entra IDMFA and authentication troubleshooting Laptop builds, rebuilds and device migrations Hardware and peripheral troubleshooting Service desk / ticketing platforms Basic TCP/IP, DNS, DHCP, LAN and Wi-Fi troubleshooting<br>Candidates should also have experience supporting or troubleshooting workplace AV technologies, ideally including Microsoft Teams Rooms, Crestron, Biamp, Cisco, Poly and Dante.<br>EXPERIENCE3–5 years' experience in IT support, desktop support, service desk or blended IT/AV workplace technology roles. Strong hands-on 1st and 2nd line IT support experience. Practical experience supporting Microsoft Intune-managed Windows endpoints. Demonstrable experience with device enrolment, Company Portal configuration and application deployment. Experience supporting Microsoft 365 environments. Experience providing desk-side support in a corporate or professional services environment is essential. Previous law firm/legal-sector IT support experience is highly desirable. Experience supporting meeting rooms, Microsoft Teams Rooms and corporate AV systems. Comfortable supporting senior and executive-level users. Able to work effectively under pressure during business-critical incidents, meetings and events.<br>QUALIFICATIONS & MANDATORY REQUIREMENTS<br>Diploma or degree in IT, Information Technology, Computer Science, AV Technology, Electronics or a related field preferred. Microsoft qualifications relating to Microsoft 365, Intune or Endpoint Management are advantageous. Manufacturer/platform training in Crestron, Biamp, Dante, Cisco or Poly is advantageous. Valid UAE Driver's Licence – Required.<br>PERSONAL ATTRIBUTES<br>Strong troubleshooting and problem-solving ability. Professional and confident in a corporate environment. Excellent communication and customer-service skills. Calm and solutions-oriented when dealing with urgent issues. Comfortable interacting directly with senior stakeholders. Able to work independently while collaborating effectively with wider IT, AV and facilities teams. Strong attention to detail and ability to follow established IT processes and security requirements.<br>WHY YOU’LL LIKE WORKING HERE<br>Medical benefits, including dental. Paid holidays, sick leave and personal days. Ongoing access to technical training and manufacturer certifications. Inclusive and dynamic company culture.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Reporting to the Chief Compliance Officer, SC Ventures, this is a senior member of the Compliance, Financial Crime and Conduct Risk (CFCR) team and will support the coverage of SCV, lead on CFCR activities and focus on driving CFCR considerations across all activities within SCV.</span></p><br><br> <p><span>Based in DIFC Offices, note there's an expectation of&nbsp;regular physical&nbsp;attendance at our Abu Dhabi offices.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Focus on driving Conduct, Financial Crime and Compliance (CFCR) considerations across all activities within SCV covering a wide range of areas/topics including (but not limited to): retail banking, corporate banking, strategic investment, data strategy and digital assets. &nbsp;This role has particular BAU responsibilities for CFCR activities, corporate actions, transaction due diligence and advisory for SCV in the UAE and Africa.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for supporting the awareness and adoption of an appropriate governance model appropriate across all SCV activities, taking into account senior management responsibilities, entity structuring and expansion planning.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, for supporting the strategic adoption of CFCR frameworks fit-for ventures, across key CFCR considerations including (but not limited to): financial crime compliance, regulatory compliance, conduct, data quality, data privacy and records management.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, to support strategic venture building by adopting appropriate approaches for each venture, considering the business strategy, geographic coverage, regulatory context and the CFCR risk profile.</span><br><span>• &nbsp; &nbsp;Responsible with the CFCR team, for supporting the on-going engagement of SCV and Group CFCR to ensure SCV deploy an appropriate CFCR governance model, framework, the ongoing oversight and ongoing CFCR risk assessments at all-times.</span><br><span>• &nbsp; &nbsp;Responsible for implementing and role modelling the CFCR Function of the Future and the implementation of the eight CFCR products.&nbsp;</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Responsible to collaborate and drive a methodology tailored to the geographic and regulatory context to help ventures shape their business/CFCR journey, the venture classification both internally (i.e. based off ABCD model) and externally (i.e. subsidiary undertaking, licensed/regulated activities) and determine the right-sized CFCR risk management framework befitting of the CFCR risk profile of the Venture. Such framework will cover CFCR risk identification, assessment, monitoring, training and product / business advice.</span><br><span>• &nbsp; &nbsp;Drive and implement the vision, strategy and direction set by the SCV CCO by driving the implementation of the agreed decision-making process for new ventures</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Responsible to make recommendation for approval by the SCV Committee, appropriate policies and standards, together with clear operationalisation of the agreed processes for the Ventures to address CFCR risks, aligning them with relevant regulatory requirements and Group expectations.</span><br><span>• &nbsp; &nbsp;Provide governance and oversight over the implementation of CFCR related policies and procedures in the Ventures to ensure compliance with such policies and procedures.</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Responsible to lead through example and build the appropriate CFCR culture and values. Set appropriate tone and expectations of the SCV CFCR team and work in collaboration with risk and control partners.</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Responsible for collaboration and deployment of the appropriate governance model to properly manage CFCR risk covering key aspects including (but not limited to): shareholder representation, board membership, delegation of authority, senior manager responsibilities etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the entity structuring and expansion planning of SCV including setting up of new legal structure(s), regulatory engagement, local CFCR engagement etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the appropriate framework to manage party risks posed by unconventional third parties relationships including (but not limited to) business partnerships, joint ventures and alliances</span><br><span>• &nbsp; &nbsp;Execute the transaction due diligence, as required, for approval by the SCV CCO. Work collaboratively with stakeholders to identify and resolve due diligence matters.&nbsp;</span><br><span>• &nbsp; &nbsp;Identify and assess sources of CFCR risks and ensure that systems and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels. Report on material CFCR risks.</span><br><span>• &nbsp; &nbsp;Collaborate on preparation and cascade audit plans and findings, CFCR assurance activities and investigations to relevant stakeholders.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure lessons learned from audit findings, CFCR assurance activities and investigations are prepared and cascaded to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Provide timely escalation and relevant oversight information to the SCV CCO on key CFCR risks and control issues</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Attend relevant meetings and represent CFCR in the relevant business forums, including as a CCO delegate, where required and appropriate.</span><br><span>• &nbsp; &nbsp;Provide relevant reporting and review of relevant management information</span><br><span>• &nbsp; &nbsp;Propose control effectiveness and efficiency improvements and simplifications to SC Ventures where appropriate.</span><br><span>• &nbsp; &nbsp;Engage with assurance and regulatory reviews in SC Ventures to ensure they are managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.</span><br><span>• &nbsp; &nbsp;Within the Group's and SCV’s Enterprise Risk Management Framework, support and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across SC Ventures.&nbsp;</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <p><span><strong>Key stakeholders</strong></span><br><span>• &nbsp; &nbsp;SCV CCO</span><br><span>• &nbsp; &nbsp;Group CFCR SMEs</span><br><span>• &nbsp; &nbsp;SCV Platform and Ventures</span><br><span>• &nbsp; &nbsp;SCV Governance Team</span><br><span>• &nbsp; &nbsp;Country CFCR Teams</span></p><br><br><b>Our Ideal Candidate</b> <br><p><span>• &nbsp; &nbsp;Business Acumen</span><br><span>• &nbsp; &nbsp;Cross-Functional Collaboration</span><br><span>• &nbsp; &nbsp;Establishing and Maintaining Trust</span><br><span>• &nbsp; &nbsp;Effective Communications</span><br><span>• &nbsp; &nbsp;Risk Management</span><br><span>• &nbsp; &nbsp;Influencing Through Expertise</span><br><span>• &nbsp; &nbsp;Problem Solving</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>