وظائف موظف ملاحة - دبي الإمارات

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>At Chalhoub, we share leading brands with the world. As a category manager you will be responsible for defining and driving the “offer” and purchasing strategy for different products categories and brands. You will also define the action plan for the categories, merchandising, promotional activities, prices and negotiations.</p> <ul> <li>Develop the business plan of the department in line with the strategic objectives of the brand</li> <li>Formulate and communicate the department performance objectives and continuously monitor progress and alignment towards strategic objectives</li> <li>Develop the department policies and procedures in order to ensure the fulfilment of organizational requirements</li> <li>Oversee the operations of the department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high-performance standards and staff pride in contribution</li> <li>Monitor the yearly budget of the department and control expenditure to ensure optimal use</li> <li>Define the offer strategy for the stores in the designated area in alignment with the brand’s values</li> <li>Validate the strategy with the GM/Captain</li> <li>Negotiate annual commercial agreements and the commercialization of advertising spaces with the brands</li> <li>Drive the development of the margin and the budgetary objectives</li> </ul> <p><strong>Category performance management:</strong></p> <ul> <li>Benchmark current performance vs. the competition and the peer market</li> <li>Create different tools to improve the categories’ performance</li> <li>Manage segmentation, seasonal activities, action plans for the stores; follow up on the results</li> <li>Manage the existing catalogue, optimizing on the mix at the points of sale</li> <li>Identify the products with potential and research new products</li> <li>Develop a wide range of services (skincare – make up – lessons – etc.) to be adapted to each category</li> <li>Prepare the periodic category reviews</li> </ul> <p><strong>Supplier relations:</strong></p> <ul> <li>Create partnerships with the brands and follow up on the results</li> <li>Handle the negotiations with existing and potential partners</li> <li>Optimize the merchandising plan and the allocation of space vs. the volume of margin</li> <li>Develop new merchandising aids, tools, and new concepts</li> <li>Coordinate new openings (brands/merchandising/promotions) or refitting of sales areas</li> <li>Register newly imported brands to the market, in compliance with the regulations of each country</li> <li>Benchmark current pricing vs. the competition and the peer market</li> <li>Recommend adjustments on the pricing policy to the GM/Captain</li> <li>Handle the production of the annual calendar for the brands promotions, launches, etc.</li> <li>Assess the requirements and coordinate with relevant internal/external stakeholders (Marketing, Visual Merchandising, Suppliers, Category Managers and Logistics)</li> <li>Negotiate with suppliers for the stock returns (discontinued and slow movers)</li> <li>Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Minimum 4 years of category management experience</li> <li>Background in beauty, make up, and wellness is a plus</li> <li>Passion and love for beauty products</li> <li>Commercial acumen</li> <li>Excellent English communication skills</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol type="1"><li><p><strong>Accounting Function:</strong></p><ul><li><p>Oversee day-to-day accounting functions, including accounts payable management, accounts receivable management, payroll, and general ledger entries, Bank Reconciliation of the Accounting Department.</p></li><li><p>Ensure proper maintenance of accounting records in accordance with company policies, IFRS and UAE Laws.</p></li><li><p>Ensure that the supplier and customer’s ledgers are up to date and reconciled on regular basis by the accounts receivable and payable accountants.</p></li><li><p>Ensure intercompany ledgers are updated and reconciled on regular basis.</p></li><li><p>Ensure timely entries are passed in the ERP system as and when the transactions have happened.</p></li><li><p>Ensure necessary accruals are taken for monthly closing activities.</p></li></ul></li><li><p><strong>Receivable Function:</strong></p><ul><li><p>Prepare and issue progress invoices based on approved Interim Payment Certificates.</p></li><li><p>Ensure invoices are raised in accordance with contract terms, milestones, retention clauses, and approved variation orders.</p></li><li><p>Coordinate with Project Managers, QS, and Contracts teams to validate work completion and billing amounts.</p></li><li><p>Ensure VAT is correctly applied as per UAE VAT law.</p></li><li><p>Maintain accurate customer ledgers in the ERP system.</p></li><li><p>Record invoices, credit notes, debit notes, and receipts on a timely basis.</p></li><li><p>Ensure receivables are properly classification of advance, retention or certified receivables as the case maybe.</p></li><li><p>Monitor outstanding receivables and share aging analysis report on weekly basis and identify and escalate long outstanding or doubtful receivables to management.</p></li><li><p>Follow up with clients for timely collection as per contract payment terms.</p></li><li><p>Coordinate with project and commercial teams to resolve payment disputes or certification delays.</p></li><li><p>Track and follow up on retention releases as per defect liability periods.</p></li><li><p>Perform regular reconciliation of customer statements and resolve discrepancies.</p></li><li><p>Reconcile collections with bank receipts and post adjustments whenever required.</p></li><li><p>Ensure intercompany receivables are reconciled on a regular basis.</p></li></ul></li><li><p><strong>Payable Function:</strong></p><ul><li><p>Involve with the operations and the procurement team to monitor BOQs, checking and verification of payment certificates, sub-contractors, current and cumulative work progress, advance payment and retention adjustments as per contracts, identify and co-ordinate for any variance or discrepancies noticed in supplier invoices for an amicable resolution.</p></li><li><p>Ensure that the sub-contractor and supplier’s work progress trackers or payment logs for each project is being is being maintained and the approved invoices and other reports are received from them on timely basis, to clear the liabilities as per credit terms. &nbsp;&nbsp;</p></li><li><p>Receive, review, and process supplier and subcontractor invoices in accordance with purchase orders (POs), subcontract agreements, and delivery notes.</p></li><li><p>Match invoices with approved Goods Received Notes (GRNs), work completion certificates, or service approvals, as the case maybe.</p></li><li><p>Verify invoice accuracy in terms of quantities, rates, contract terms, retention, and VAT compliance.</p></li><li><p>Ensure invoices are matched or recorded promptly and accurately in the ERP system.</p></li><li><p>Process payments to suppliers and subcontractors in line with agreed <strong>credit terms and payment schedules.</strong></p></li><li><p>Maintain proper records of <strong>retention payable</strong>, advance payments, and recoveries as per contract terms.</p></li><li><p>Prepare payment schedules and obtain necessary internal approvals prior to release of payments.</p></li><li><p>Coordinate with internal team and head office for timely execution of payments.</p></li><li><p>Maintain accurate and up-to-date supplier and subcontractor ledgers.</p></li><li><p>Record debit notes, credit notes, advances, and adjustments.</p></li><li><p>Perform regular reconciliation of supplier statements and resolve discrepancies.</p></li><li><p>Ensure intercompany payables are reconciled on a periodic basis.</p></li></ul></li><li><p><strong>Financial Reporting, Analysis and Audit:</strong></p><ul><li><p>Prepare and submit for review of monthly, quarterly, and annual financial statements (balance sheet, income statement, cash flow) to Finance Manager with adherence to the timelines and in the manner required by the Management.</p></li><li><p>Ensure compliance with relevant accounting standards or IFRS.</p></li><li><p>Provide inputs and recommendations to Finance Manager based on financial analysis of construction projects.</p></li><li><p>Provide assistance and support to Finance Manager for year-end audits and resolve any issues raised.</p></li><li><p>Coordinate with Internal Auditors for Internal Audit related queries of the Company.</p></li><li><p>Special report preparation for heavy and long lead items like steel and concrete reports as per project consumption vs BOQ or budget.</p></li></ul></li><li><p><strong>Internal Controls and Compliance:</strong></p><ul><li><p>Ensure the integrity of accounting records and adherence to internal control procedures.</p></li><li><p>Monitor compliance with tax regulations, including timely filing of tax returns and other statutory filings.</p></li><li><p>Follow policies to safeguard the company’s financial assets and mitigate risks of financial misstatements.</p></li></ul></li><li><p><strong>Team Leadership and Management:</strong></p><ul><li><p>Supervise, train, and mentor junior accounting staff.</p></li><li><p>Manage the daily workflow of the finance team, ensuring tasks are completed efficiently and on time.</p></li></ul></li><li><p><strong>Taxation:</strong></p><ul><li><p>Have knowledge and must ensure compliance with corporate tax requirements, assist is calculating and filing corporate taxes, VAT, and other indirect taxes, if any, as and when coming into effect in UAE.&nbsp;</p></li><li><p>Ensure supplier invoices comply with UAE VAT requirements (valid TRN, tax invoice format, correct VAT rate).</p></li><li><p>Ensure correct input VAT claims and proper classification of VAT-applicable and non-applicable expenses.</p></li><li><p>Support VAT returns through accurate AP records and reconciliations.</p></li><li><p>Maintain VAT documentation for audits and inspections.</p></li></ul></li></ol><p><strong>8.&nbsp;&nbsp;&nbsp;&nbsp; Coordination &amp; Documentation</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure and maintain proper documentation for contracts, invoices, approvals, and correspondence with clients by the finance team.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with legal, contracts, and commercial departments for dispute resolution when required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Finance Manager with receivables-related analysis and reports.</p><br><p>Work on ad-hoc reports as per management’s instructions as and when required</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Candidate should be from Contracting Background </p></li><li><p>Knowledge of full accounting cycle till monthly books closing and reporting</p></li><li><p>Knowledge of Accounting standards</p></li><li><p>Knowledge of UAE Tax and commercial laws</p></li><li><p>Good working knowledge of advance Excel</p></li><li><p>Hands on experience in Finance and good understanding of ERP software</p></li></ol><p></p></section>

Experience Level: Senior (8+ years total IT experience, 5+ years in Oracle Fusion reporting) Employment Type: FTC – 6 Months Availability: Immediate joiners preferred; maximum 15 days' notice Location : Dubai, UAE<br>Job Summary : We are seeking a Senior Oracle BI Publisher (BIP) and OTBI Developer with deep expertise in Oracle Fusion Cloud Financials reporting. The candidate will lead the design, development, and optimization of complex financial reports, dashboards, and analyses, working closely with Finance stakeholders (GL, AP, AR, FA, Cash Management, Expenses, Procurement) to deliver accurate, performant, and audit-ready reporting solutions. This role requires strong technical depth, ownership of the reporting architecture, and the ability to mentor junior team members. <br>Key Responsibilities Lead end-to-end design and development of custom BIP reports (RTF, PDF, Excel, e Text) and OTBI analyses/dashboards for Oracle Fusion Financials modules (GL, AP, AR, FA, CM, Expenses, Tax, Procurement). Architect complex, multi-data-model BIP reports involving sub-templates, bursting, and conditional formatting for statutory, regulatory, and management reporting. Build and optimize advanced SQL/PL/SQL data models against Fusion Financials schema, including GL balances, subledger accounting (SLA), and drill-down reporting. Serve as the technical lead for Finance reporting requirements gathering, translating complex business needs (e.g., financial statements, reconciliation reports, statutory reports, tax reports) into scalable technical designs. Own performance tuning of high-volume financial reports (e.g., large GL extracts, AP/AR aging, trial balance, financial statement generators). Design and manage bursting configurations for high-volume outputs (e.g., customer invoices, vendor payments, employee expense reports). Lead migration and version control of BI objects across environments using Catalog Manager, ensuring proper change management for Finance-critical reports. Integrate BIP/OTBI reporting with Oracle ESS jobs, FBDI processes, and Fusion Financials workflows (e.g., AP invoice imports, GL journal imports). Define and enforce data security and role-based visibility for Finance reports (data roles, duty roles, ledger/BU-level security). Collaborate with Finance functional leads, auditors, and business stakeholders during period-close, audit, and statutory reporting cycles. Troubleshoot production issues, including report failures, data discrepancies, and ESS job errors, with a strong sense of ownership and urgency. Mentor junior BIP/OTBI developers and review their technical designs and code. Create and maintain technical documentation: data flow diagrams, data model specs, and report design documents. Partner with Oracle Support for SR management on product bugs and patches affecting Finance reporting. <br>Required Skills & Qualifications Bachelor's degree in Computer Science, Information Systems, Finance, or related field. 8+ years of overall IT experience, with 5+ years specifically in Oracle BI Publisher and OTBI development. Strong hands-on experience with Oracle Fusion Cloud Financials (GL, AP, AR, FA, CM, Expenses) reporting and underlying data structures. Expert-level SQL and PL/SQL skills, including complex joins, analytical functions, and performance tuning for large financial datasets. Deep knowledge of Fusion Financials tables/views (e.g., GL_BALANCES, XLA tables, AP_INVOICES, AR_TRANSACTIONS) and subledger accounting. Advanced RTF template design (MS Word-based), including complex layouts, conditional logic, and multi-language/multi-currency formatting. Strong experience with OTBI subject areas specific to Financials, dimensions, hierarchies, and presentation layer customization. Experience designing bursting definitions for high-volume statutory/regulatory outputs. Solid understanding of Oracle Fusion security model (data roles, duty roles, data access sets) as applied to Finance reporting. Experience with FBDI and ESS job scheduling/monitoring. Experience with financial statement reporting requirements (balance sheet, P&L, cash flow) and statutory/tax reporting formats. Excellent stakeholder management, communication, and requirement translation skills. Proven ability to lead reporting workstreams in Oracle Fusion implementation or support projects. <br>Good to Have Experience with OAC (Oracle Analytics Cloud) or Fusion Data Intelligence (FDI) for Finance analytics. Exposure to Financial Reporting Studio (FRS) / Smart View for management reporting. Experience with OTBI/BIP performance benchmarking and tuning best practices. Knowledge of Oracle Integration Cloud (OIC) for report-triggered integrations. Experience in multi-country/multi-ledger implementations with localization/statutory reporting needs. Oracle Cloud certifications (Fusion Financials, Analytics/Reporting). <br>Working Knowledge Expected Fusion Saa S reporting constraints: no direct database access, so SQL runs inside BIP data models under runtime and memory limits; chunked data models, scheduled bursting, and incremental extracts are standard practice. OTBI vs. BIP selection judgment: cross-subject-area limitations of OTBI and when a requirement belongs in BIP, OTBI, or downstream analytics (BICC extracts to OAC/FDI). Security posture of custom reporting: BIP data model SQL can bypass page-level security, so data-role alignment and audit sensitivity are expected design considerations. Controlled change for Finance-critical outputs: template versioning, bank/statutory format testing where e Text is used, and safe promotion of catalog objects. <br>When Applying, Your CV Must Explicitly Cover List the report types you have personally built (RTF, Excel, e Text, bursting configurations) and the Financials areas they covered. Evidence each skill you claim with a named project or engagement; skills lists without project detail carry no weight. State your notice period explicitly (joiners within 15 days are preferred). List relevant Oracle Cloud certifications with the year obtained. <br>Soft Skills Strong leadership presence with the ability to work directly with Finance VPs/Controllers on reporting needs. Excellent problem-solving skills under tight deadlines (month-end/quarter-end close cycles). Ability to mentor and guide a small team of developers. Strong documentation discipline and audit-readiness mindset.

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>There is an exciting new role within the Building's Sustainability Team, which has been developed to meet the growing demands of the technical and strategic sustainability consultancy services at the built environment. Sustainability is a cross disciplinary field that cuts across key sectors.<br><br>The Associate Sustainability Consultant will provide technical leadership and strategic oversight across a portfolio of complex sustainability and green building certification projects. The role combines advanced technical expertise, project and team leadership, and client-facing responsibility, with accountability for quality, programme, and certification outcomes. The Associate will support business growth, mentor senior consultants, and act as a trusted advisor to clients and design teams.<br><br>Key Responsibilities<br><br>Lead the delivery of multiple sustainability and certification projects concurrently, with overall accountability for technical quality, programme, and outcomes. Define and oversee sustainability and certification strategies for large or complex developments, including LEED, Mostadam, Estidama, and other rating systems. Act as primary technical and client-facing lead on assigned projects, managing senior stakeholder relationships and expectations. Provide technical direction and quality assurance for analyses including energy modelling, daylighting, carbon assessments, and building performance studies. Review and sign off sustainability reports, scorecards, and submission documentation prior to client issue and third-party submission. Oversee responses to assessor, authority, and certification body comments, ensuring timely and technically robust closure. Coordinate with architects, engineers, contractors, and specialist consultants to embed sustainability requirements across design and delivery. Mentor and technically develop Senior Consultants and Consultants, providing guidance on delivery, documentation, and client engagement. Support internal governance, QA processes, and continuous improvement of sustainability tools, templates, and methodologies. Contribute to business development activities, including proposals, fee estimates, and technical inputs for bids and presentations. <br><br>Technical And Professional Skills<br><br>Advanced technical expertise in sustainable development and green building certification within the built environment. Strong leadership, judgement, and decision-making capability across complex, multi-stakeholder projects. Excellent written and verbal communication skills, with the ability to advise senior and non-technical clients on complex sustainability matters. Proven ability to manage risk, programme, and competing priorities across a project portfolio. Commercial awareness, including understanding of scope control, fee management, and project profitability. <br><br>Qualifications<br><br>Qualifications and Experience<br><br>Typically 10 to 14 years of professional experience in sustainability consulting and green building certification delivery. Bachelor’s or Master’s degree in Architecture, Environmental Engineering, Building Sciences, or a related discipline. Accredited professional status in one or more sustainability rating systems, such as LEED, Estidama, Mostadam, WELL, or Fitwel. Demonstrated experience leading large or complex projects through successful certification. <br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Role Description A Food Quality Manager is responsible for leading and managing food quality assurance, food safety, quality control, regulatory compliance, auditing, supplier quality, and continuous improvement activities across food production, processing, packaging, storage, and distribution operations. The role ensures that products consistently meet internal quality standards, customer specifications, food safety requirements, and applicable regulatory standards while promoting a strong culture of food safety and quality throughout the organization. Key Responsibilities Lead and manage the organization's food quality assurance and food safety programs. Develop, implement, maintain, and continuously improve food quality management systems. Establish product specifications, quality standards, inspection procedures, testing requirements, and quality-control criteria. Oversee quality-control activities from raw material receiving through production, packaging, storage, and distribution. Monitor raw materials, ingredients, packaging materials, work-in-progress, and finished products for compliance with approved specifications. Implement and maintain HACCP, GMP, ISO 22000, prerequisite programs, and other applicable food safety systems. Monitor critical control points (CCPs), food safety hazards, sanitation programs, allergen controls, temperature controls, and process-control measures. Lead routine quality inspections, product sampling, laboratory testing, process verification, and product evaluations. Review microbiological, chemical, physical, sensory, and other laboratory test results and take appropriate action when deviations are identified. Investigate customer complaints, product defects, food safety incidents, non-conformities, and quality deviations. Conduct root cause analysis and lead corrective and preventive action (CAPA) programs. Manage internal, supplier, customer, certification, and regulatory audits. Prepare for regulatory inspections and ensure timely closure of audit findings and non-conformities. Oversee product release, product hold, rejection, rework, withdrawal, and recall processes where applicable. Establish and maintain effective product traceability, batch control, recall, and withdrawal systems. Monitor supplier quality and conduct supplier evaluations, audits, approvals, and performance reviews. Work closely with procurement to ensure raw materials, ingredients, packaging, and suppliers meet quality and food safety requirements. Coordinate with production, warehouse, logistics, maintenance, R&D, procurement, and operations teams to resolve quality and food safety issues. Develop, review, and maintain quality procedures, work instructions, specifications, inspection forms, and food safety documentation. Maintain accurate records of inspections, testing, audits, non-conformities, corrective actions, complaints, and quality performance. Prepare quality reports, dashboards, KPIs, trend analyses, management reports, and performance reviews. Monitor quality and food safety trends and identify recurring issues, risks, and improvement opportunities. Lead quality and food safety training programs for production, warehouse, logistics, and other employees. Promote employee awareness of food hygiene, sanitation, GMP, HACCP, allergen management, and food safety requirements. Support new product development, product trials, process validation, shelf-life studies, and product approval activities. Ensure effective sanitation, pest control, personal hygiene, waste management, environmental monitoring, and cleaning verification programs. Review and approve quality-related documentation, specifications, testing requirements, and supplier documentation where authorized. Support customer audits, certification audits, regulatory reviews, and quality-management assessments. Ensure food quality and safety processes comply with applicable laws, regulations, customer requirements, certification standards, and company policies. Manage and develop food quality, quality-control, food safety, and laboratory personnel. Establish quality objectives, departmental KPIs, performance targets, and continuous-improvement initiatives. Manage quality-related budgets, laboratory costs, testing programs, training requirements, and quality resources where applicable. Maintain current knowledge of food safety regulations, industry standards, emerging food safety risks, food technologies, and quality-management practices. Identify opportunities to reduce product defects, waste, complaints, contamination risks, and quality-related costs. Promote a strong organizational culture focused on food safety, product quality, compliance, customer satisfaction, accountability, and continuous improvement. Contribute to continuous improvement of food safety performance, product consistency, supplier quality, regulatory compliance, operational efficiency, customer satisfaction, and overall quality-management effectiveness. Qualifications Bachelor's or Master's degree in Food Science, Food Technology, Food Safety, Microbiology, Chemistry, or a related field. Significant experience in food quality assurance, food safety, quality control, food manufacturing, food processing, or a related industry is preferred. Strong knowledge of HACCP, GMP, ISO 22000, food safety management systems, quality assurance, and quality-control principles. Strong understanding of food hygiene, sanitation, allergen management, contamination prevention, traceability, product testing, and food safety risk management. Good knowledge of applicable food safety regulations, certification requirements, customer specifications, and industry standards. Strong experience with internal and external audits, supplier audits, regulatory inspections, CAPA, root cause analysis, and non-conformity management. Strong leadership, team-management, coaching, training, communication, and cross-functional coordination skills. Excellent analytical, investigative, problem-solving, decision-making, and risk-management abilities. Strong attention to detail and commitment to food safety, product quality, and regulatory compliance. Proficiency in Microsoft Office, particularly Excel, Word, Power Point, and Outlook. Familiarity with Quality Management Systems (QMS), ERP systems, laboratory systems, traceability platforms, and food-production software is advantageous. Relevant certifications such as HACCP, ISO 22000, Internal Auditor, Lead Auditor, Food Safety, Quality Management, or equivalent qualifications are advantageous. Experience managing quality teams, laboratory personnel, suppliers, audits, food safety programs, and quality-improvement projects is preferred. Strong knowledge of quality documentation, specifications, laboratory testing, inspection procedures, food safety verification, and regulatory reporting. Ability to manage multiple audits, investigations, suppliers, quality incidents, corrective actions, projects, and compliance deadlines. Ability to work effectively with senior management, production teams, suppliers, auditors, regulators, customers, and cross-functional departments. Strong understanding of quality KPIs, trend analysis, risk assessment, continuous improvement, and quality-cost management. Professional, responsible, proactive, analytical, decisive, detail-oriented, and results-focused. Strong commitment to food safety, quality excellence, regulatory compliance, customer satisfaction, supplier performance, risk management, operational excellence, and continuous improvement.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager</li> <li>Think hybrid by leveraging all types of point of sales online and offline</li> <p><strong>Team leadership and development</strong></p> <li>Provide a clear vision to the team about the business and store’s vision and key directions</li> <li>Identify, recruit, develop and retain strong talents</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner</li> <p><strong>Customer experience</strong></p> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li> <p><strong>Operational excellence</strong></p> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li> <h4>What you’ll need to succeed</h4> <li>Experience in leading a fashion retail store in the UAE</li> <li>Currently based in the UAE</li> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in a leadership role within luxury fashion retail.</li> <li>Experience within luxury retail in UAE, Kuwait or Qatar.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <h4>What you'll be doing</h4> <p>We are looking for a skilled Front-End (React.js) Developer to join our e-commerce web team. You'll build and maintain the customer-facing storefront for a luxury retail platform serving multiple countries and languages across the GCC. Day-to-day, you'll develop user-interface components with React and Next.js, integrate them with our GraphQL commerce APIs, and profile and improve front-end performance.</p> <p>To succeed in this role you should have strong JavaScript and React fundamentals, hands-on Next.js experience, and a solid grasp of building responsive, high-performance, accessible web applications. You should be equally comfortable with both Next.js routing architectures — the Pages Router and the App Router — as well as working against GraphQL APIs, building components within a design system, and writing tests. Ultimately, a top front-end developer here designs and builds polished, fast, internationalized UI that scales across regions and devices.</p> <h4>Responsibilities:</h4> <ul> <li>Collaborate with product, design, and back-end teams to turn requirements and UI designs into working features.</li> <li>Review application requirements and interface designs, surfacing edge cases and accessibility considerations early.</li> <li>Build highly responsive, reusable UI components with React and our Tailwind CSS design system.</li> <li>Integrate the UI with GraphQL APIs using Apollo Client against our headless commerce backend.</li> <li>Implement internationalized, RTL-ready interfaces (English/Arabic) across multiple country storefronts.</li> <li>Write application logic in JavaScript following React and Next.js patterns across both the Pages Router (our current architecture — SSR/SSG/ISR via getServerSideProps / getStaticProps) and the App Router (React Server Components, nested layouts, server/client components).</li> <li>Contribute to our gradual migration toward the App Router, ensuring Pages Router and App Router code coexist cleanly throughout the transition.</li> <li>Troubleshoot and debug interface and application code across browsers and devices.</li> <li>Contribute to and extend the front-end architecture and shared component library, documented in Storybook.</li> <li>Monitor and improve front-end performance and Core Web Vitals.</li> <li>Write and maintain tests: unit/component tests with Jest + React Testing Library and E2E/regression tests with Cypress, and catch visual regressions with Storybook + Chromatic.</li> <li>Participate in code reviews and uphold code quality through ESLint/Prettier and CI checks.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Proven experience working as a React.js / front-end developer.</li> <li>In-depth knowledge of JavaScript (ES6+), HTML, CSS, and modern front-end tooling.</li> <li>Hands-on experience with the Next.js framework, comfortable working in both the Pages Router and the App Router (a must) — including SSR, SSG, and ISR data fetching and React Server Components.</li> <li>Strong experience with Tailwind CSS (a must).</li> <li>Experience consuming GraphQL APIs, ideally with Apollo Client.</li> <li>Previous experience creating or maintaining a design system / shared component library.</li> <li>Experience with component-driven development and Storybook.</li> <li>Experience with automated testing — unit/component (Jest, React Testing Library) and E2E (Cypress).</li> <li>Familiarity with UI / visual regression testing practices.</li> <li>Experience with browser-based debugging and performance/profiling tools (e.g. Chrome DevTools, Lighthouse).</li> <li>Experience with CI/CD tools and Git-based workflows.</li> <li>Good understanding of responsive design, cross-browser compatibility, and web accessibility (a11y).</li> <li>Excellent troubleshooting skills, plus good collaboration, communication, and time-management skills.</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience migrating a Next.js codebase from the Pages Router to the App Router.</li> <li>Experience with internationalization (i18n) and building RTL (Arabic) interfaces.</li> <li>Experience in e-commerce / headless commerce (e.g. Magento) and integrating payment providers.</li> <li>Familiarity with feature flags / A-B testing tools (e.g. GrowthBook).</li> <li>Familiarity with TypeScript.</li> <li>Experience with Docker and containerized deployments (Bitbucket Pipelines or similar).</li> <li>Familiarity with React state/data patterns (Context API, Apollo cache) and form libraries (React Hook Form).</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

[Please note this is a Direct Search led by Bacardi, Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.]<br><br>This is a 6-month fixed-term maternity cover role based in our Dubai office, with a hybrid working arrangement.<br><br>YOUR OPPORTUNITY<br><br>This role combines P&L responsibility for airport retailers in the Gulf Region, managing a team of circa 50 Retail Ambassadors who sell directly to consumers, and brand building opportunities that embrace all that is possible through an omnichannel approach.<br><br>This role will stretch you, develop you and it could accelerate your BEST10 career ambitions. It is an opportunity to grow your leadership potential through financial performance, critical thinking, and people skills.<br><br>About You<br><br>You need to champion our BEST10 strategy by putting consumers at the heart of everything we do.<br><br>You need to be a team player with exceptional communication skills who enjoys working with multiple stakeholders across different functions.<br><br>You need exceptional commercial skills and a growth mindset to deliver our financial and market share KPIs.<br><br>You are driven by development opportunities and career progression.<br><br>RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE<br><br>Beat revenue targets (NSV) and profit targets (GP) each quarter. Managing the A&P budget each month. Managing cash collection and beating target (overdue as a percentage of total accounts receivable). Growing Market Share in strategically important airport locations Managing a team of Retail Ambassadors Responsible for a diverse customer base that operates across all sub-channels in Global Travel Retail<br><br>SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY<br><br>Commercial skills are critically important for this role. Experience in managing all parts of a P&L to achieve revenue, profit and profitability targets is necessary. Numerical and analytical skills are also highly valued. Negotiation skills and an ability to create annual trading agreements are fundamental to this role. Experience negotiating price and investment to drive growth is required, preferably in the off-trade channel. Communication skills are of paramount importance. You will have experience managing customers and working across a matrix structure internally. Written and verbal communications skills in English must be of a high standard. Leadership skills are important because you are responsible for the Retail Ambassadors in the airport locations. You need to demonstrate that you can inspire and manage a team to deliver exceptional results. You have the skills of a team player and a team builder to drive collective performance<br><br>PERSONAL QUALITIES <br><br>Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility: You think critically to penetrate complex problems and expand possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you are presented with. Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience.<br><br>LEADERSHIP AGILITY<br><br>At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.<br><br>Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience<br><br>Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. <br><br>U. S. applicants have rights under Federal Employment Laws.<br><br>Perks of Working for us<br><br>At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.<br><br>Compensation, Paid Time Off & Retirement:<br><br>Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan<br><br>Health & Wellbeing<br><br>Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies<br><br>Additional Benefits<br><br>The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.<br><br>Some benefits may be subject to an employee contribution.<br><br>Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Backend Engineer, Core APIs based in United Arab Emirates.<br><br>Join a fully remote engineering team building technology that helps leading organizations detect and prevent online fraud.<br><br>In this role, you’ll design and scale high-performance backend systems responsible for real-time data processing and critical API services.<br><br>You’ll work across Go and Node.js to build reliable, scalable infrastructure that supports rapidly growing usage.<br><br>The role offers meaningful ownership, from investigating complex technical problems to designing, implementing, testing, and deploying solutions.<br><br>You’ll collaborate with globally distributed engineers and cross-functional teams in a highly asynchronous environment.<br><br>Your work will directly contribute to the performance, reliability, and scalability of fraud detection capabilities used by major technology companies.<br><br>You’ll also have opportunities to mentor teammates, share engineering practices, and influence the evolution of core backend architecture.<br><br>Accountabilities<br><br>Design, develop, and optimize scalable backend systems supporting real-time data processing and high-performance web services. Build, maintain, and improve APIs, microservices, and backend infrastructure with a strong focus on reliability, scalability, and performance. Develop primarily with Go and/or Node.js while collaborating across services and technologies to deliver robust backend solutions. Partner with cross-functional engineering teams to integrate backend components and ensure systems operate efficiently at scale. Investigate complex or problematic features through technical deep dives, root-cause analysis, hypothesis development, experimentation, and data-driven evaluation. Conduct performance tuning, debugging, testing, and reliability improvements across backend systems. Contribute to a data-driven engineering culture by sharing technical knowledge, best practices, and learnings with colleagues. Take ownership of engineering work from initial concept and investigation through implementation, deployment, and iteration. Participate in a shared on-call rotation, with schedules communicated in advance and coverage balanced across the team. Mentor junior developers and support the technical and professional growth of teammates. Contribute to cross-functional and open-source initiatives where appropriate, working effectively with stakeholders across a globally distributed organization.<br><br>Requirements<br><br>2+ years of professional backend software development experience, with demonstrated experience building production-grade systems. Strong hands-on experience with Go and/or Node.js, with a willingness to deepen expertise across both technologies. Experience designing, developing, and maintaining scalable backend systems, APIs, real-time data-processing services, and microservice architectures. Strong understanding of SQL and experience working with databases or data stores such as Dynamo DB, Redis, or Elasticsearch. Solid knowledge of software engineering fundamentals and development tools, including Git, IDEs, shell scripting, and CI/CD workflows. Ability to investigate complex technical problems independently, analyze system behavior, form hypotheses, run experiments, and turn findings into practical improvements. Strong communication skills in English, with the ability to collaborate effectively across a globally distributed and asynchronous team. Ability to work independently while contributing constructively to team decisions, technical discussions, and shared engineering goals. Bachelor’s or master’s degree in Computer Science, Data Science, Engineering, or a related discipline is an advantage, though equivalent professional experience is also valued. Experience with infrastructure-as-code tools such as Terraform or AWS Cloud Formation is a plus. Additional experience with Type Script, Express, Click House, dbt, Snowflake, Big Query, Redshift, or Databricks is beneficial. Familiarity with observability and monitoring platforms such as Datadog, as well as modern logging and telemetry practices, is preferred. Knowledge of Docker, Kubernetes, and modern containerization and orchestration technologies is an advantage. Experience contributing to large open-source projects or working asynchronously with globally distributed stakeholders is a plus. Experience with both Go and Node.js in a backend context, as well as knowledge of Internet security and privacy mechanisms, is highly valued.<br><br>Benefits<br><br>Fully remote work environment with the ability to work from an authorized home location. Opportunity to work on large-scale backend systems and real-time data processing in the online fraud detection and developer technology space. International, distributed team with an asynchronous and collaborative working culture. Exposure to modern backend technologies, distributed systems, APIs, cloud infrastructure, observability, and data platforms. Opportunities for mentorship, knowledge sharing, and continued technical growth. Shared on-call rotation with advance scheduling and an emphasis on equitable coverage and minimizing off-hours disruption. Inclusive workplace that values diverse experiences, perspectives, backgrounds, and contributions. Candidates must be authorized to work from their home location; visa sponsorship is not provided. For US-based employees, the listed cash compensation range is US$130,000–US$180,000; compensation ranges may vary depending on hiring location.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking a motivated Graduate Digital Solutions Specialist to join our Urbanism & Planning team. You will apply digital tools, spatial technologies, and data‑driven methods to real‑world urban planning and development projects. Working alongside multidisciplinary teams, you will support the integration of GIS, BIM, parametric modeling, and data analytics into project workflows, helping deliver innovative, sustainable, and future‑focused urban solutions.<br> <br>This role is a part of our 24-months Advance graduate program. Your journey from graduate to future leader will be supported through structured learning programs and one-on-one mentoring with industry experts, equipping you with the tools to make a lasting impact on our organization and the nation.<br> <br>As part of AECOM’s commitment to Emiratisation and in accordance with UAE labour law, only UAE Nationals with a family book will be considered for this role.<br> <br>Job Summary<br> Support the Urbanism & Planning team in applying digital tools such as GIS, BIM, and parametric/3D modeling to enhance project analysis, visualization, and delivery. Assist with collecting, organizing, and analyzing spatial and non‑spatial datasets to support planning and design decisions. Develop digital outputs including maps, dashboards, 3D models, and other visualizations used in project presentations and stakeholder communications. Contribute to digital workflow development to improve project efficiency, data quality, and team collaboration. Work closely with planners, architects, engineers, and technical specialists to integrate digital capabilities into multidisciplinary project workflows. Provide junior‑level technical support for digital tools and help troubleshoot basic software issues. Participate in training, knowledge‑sharing, and continuous learning activities to build digital and urban planning capabilities. Stay informed about emerging digital tools and technologies relevant to urbanism, planning, sustainability, and smart cities. <br>Qualifications<br> UAE National with a Family Book (mandatory in line with Emiratisation and UAE labor requirements). Bachelor’s or Master’s degree in Urban Planning, Geography, Architecture, Civil Engineering, Computer Science, Geospatial Sciences, or a related field. Familiarity with GIS platforms (Arc GIS, QGIS), BIM tools (Revit, Navisworks), and/or parametric modeling tools (Rhino, Grasshopper). Basic programming or data skills (e.g., Python, R, Java Script) and exposure to data visualization tools (e.g., Power BI, Tableau) are an advantage. Strong analytical and problem‑solving skills, with an interest in applying data‑driven and digital methods to urban planning challenges. Good written and verbal communication skills, with the ability to present technical information clearly. Ability to collaborate effectively within a multidisciplinary team and learn from senior specialists. Demonstrated interest in urbanism, sustainability, digital innovation, and the future of cities. Curiosity, willingness to learn, and readiness to grow in a fast‑paced digital planning environment. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10145298<br> <br>Business Line: U&P<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Digital & Engineering Technology<br> <br>Work Location Model: Hybrid

Role Description A Head of Operations is responsible for leading and overseeing the organization's day-to-day operational activities, developing operational strategies, managing teams and resources, improving processes, controlling costs, and ensuring the efficient delivery of products and services. The role works closely with senior management and cross-functional departments to achieve business objectives, maintain operational excellence, ensure regulatory compliance, and drive sustainable organizational growth. Key Responsibilities Lead and oversee the organization's overall day-to-day operational activities. Develop and implement operational strategies, plans, policies, procedures, and performance objectives aligned with business goals. Translate organizational strategy into practical operational plans, priorities, targets, and measurable outcomes. Manage and coordinate multiple departments, teams, business units, projects, and operational functions as required. Establish operational KPIs, performance standards, service levels, productivity targets, and business-performance metrics. Monitor operational performance and ensure departments consistently achieve agreed objectives and targets. Identify operational bottlenecks, inefficiencies, service gaps, resource constraints, and process risks. Develop and implement initiatives to improve operational efficiency, productivity, service quality, profitability, and customer satisfaction. Lead continuous-improvement programs, process optimization, workflow redesign, automation, and operational transformation initiatives. Manage operational budgets, expenditure, resource allocation, cost controls, and financial-performance targets. Monitor operating costs and identify opportunities to reduce waste, improve resource utilization, and increase operational profitability. Develop workforce plans and ensure appropriate staffing levels, skills, structures, and resources are available to support business requirements. Lead, coach, mentor, and develop managers, supervisors, and operational teams. Establish clear responsibilities, performance expectations, accountability structures, and reporting lines across operational functions. Support recruitment, onboarding, training, performance management, succession planning, and employee-development initiatives. Promote a culture of accountability, collaboration, operational discipline, customer service, and continuous improvement. Coordinate closely with finance, HR, procurement, supply chain, logistics, sales, marketing, IT, legal, compliance, and other departments. Ensure effective communication and coordination between operational teams and senior management. Oversee supply chain, procurement, logistics, facilities, production, service delivery, customer operations, or other business functions where applicable. Monitor operational capacity, workflow, demand, resources, inventory, equipment, facilities, and service requirements. Ensure products and services are delivered according to agreed quality, cost, schedule, and service standards. Monitor customer-service performance, customer complaints, service failures, operational incidents, and corrective actions. Develop and maintain operational policies, standard operating procedures (SOPs), workflows, controls, and process documentation. Ensure operational activities comply with applicable laws, regulations, contractual requirements, industry standards, and company policies. Work with legal, compliance, risk, and quality teams to identify and mitigate operational and regulatory risks. Establish appropriate risk-management, business-continuity, emergency-response, and operational-resilience processes. Lead operational response to critical incidents, business disruptions, service failures, supply interruptions, and other major operational challenges. Monitor supplier, contractor, service-provider, and third-party performance where applicable. Negotiate or support commercial arrangements, service agreements, operational contracts, and supplier relationships as required. Review operational reports, financial information, customer data, productivity metrics, and performance trends to support management decisions. Prepare operational dashboards, management reports, business reviews, forecasts, budgets, and strategic recommendations. Use data and business intelligence to identify trends, risks, opportunities, and operational improvement priorities. Oversee implementation of operational technology, ERP systems, workflow platforms, automation tools, and digital-transformation initiatives. Ensure effective management and protection of company assets, equipment, facilities, technology, and operational resources. Monitor operational quality, safety, security, compliance, and service standards. Establish audit, inspection, quality-control, and operational-review processes where required. Work with senior leadership to develop annual operating plans, budgets, growth strategies, and organizational priorities. Support business expansion, new-site launches, new products or services, market entry, restructuring, and strategic operational initiatives. Evaluate operational risks and develop contingency plans, alternative processes, and recovery strategies. Maintain strong relationships with key customers, partners, suppliers, regulators, service providers, and other stakeholders. Ensure confidentiality and appropriate protection of operational, commercial, financial, employee, customer, and strategic information. Monitor industry trends, market developments, emerging technologies, operational best practices, and competitive practices. Identify opportunities to improve operational efficiency, profitability, service quality, productivity, scalability, customer satisfaction, and organizational performance. Contribute to continuous improvement of business operations, workforce performance, process efficiency, cost management, risk control, service delivery, and long-term organizational growth. Qualifications Bachelor's degree in Business Administration, Operations Management, Management, Supply Chain Management, Engineering, or a related field. Master's degree in Business Administration (MBA), Operations Management, or a related discipline is advantageous. Significant experience in operations management, business operations, general management, or a related senior leadership position. Demonstrated experience managing multiple operational functions, departments, teams, projects, or business units. Strong knowledge of operational strategy, business processes, performance management, resource planning, cost control, and organizational development. Proven experience developing and implementing operational strategies, policies, procedures, KPIs, and performance-improvement programs. Strong financial understanding, including budgeting, forecasting, cost management, profitability analysis, and resource allocation. Excellent leadership, team-management, coaching, mentoring, delegation, and organizational-development skills. Strong analytical, strategic-thinking, problem-solving, decision-making, and risk-management abilities. Excellent communication, negotiation, presentation, stakeholder-management, and interpersonal skills. Strong understanding of process improvement methodologies, operational excellence, Lean, Six Sigma, or similar approaches is advantageous. Proficiency in Microsoft Office, particularly Excel, Power Point, Word, and Outlook. Familiarity with ERP, CRM, business intelligence, workflow-management, operational reporting, and other enterprise systems is advantageous. Strong knowledge of compliance, risk management, health and safety, quality management, and business-continuity principles. Experience managing suppliers, contractors, service providers, strategic partners, and external stakeholders is advantageous. Strong understanding of workforce planning, organizational structures, talent development, and performance-management practices. Ability to analyze operational data, identify performance trends, and convert insights into practical business improvements. Experience leading organizational change, digital transformation, process automation, restructuring, or business-expansion initiatives is advantageous. Ability to manage complex operations, competing priorities, tight deadlines, operational disruptions, and high-pressure situations. Relevant professional qualifications in operations management, supply chain, project management, Lean Six Sigma, or business management are advantageous. Strong ability to work effectively with CEOs, executive leadership, department heads, managers, employees, customers, suppliers, regulators, and other stakeholders. Professional, strategic, accountable, decisive, commercially aware, proactive, adaptable, and results-oriented. Strong commitment to operational excellence, business performance, cost efficiency, service quality, employee development, risk management, customer satisfaction, scalability, and continuous improvement.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Marketing based in United Arab Emirates.<br><br>This is a senior, commercially minded marketing leadership role focused on turning brand awareness into measurable revenue and scalable growth. You will own the full marketing strategy across acquisition, conversion, retention, lifecycle, brand, content, and community. As a player-coach, you will lead the Marketing team while staying close to performance data, creative execution, and optimization. You will work closely with senior leadership and cross-functional teams to support growth and expansion into new markets. The role combines strategic ownership with hands-on execution in a fast-moving, high-growth environment. You will also build the systems, playbooks, and processes needed to scale marketing efficiently across multiple locations. This is an opportunity for a bold, data-driven leader who knows how to build a memorable brand while delivering strong commercial results.<br><br>Accountabilities<br><br>Own and evolve the overall marketing strategy across growth, lifecycle, brand, content, and community, translating company growth and revenue objectives into clear priorities, budgets, KPIs, and measurable outcomes. Lead marketing analytics and reporting, maintaining clear visibility into channel performance, customer behavior, acquisition, conversion, retention, and lifetime value. Develop a deep understanding of target customers and use behavioral insights to improve the full customer journey from discovery through purchase, repeat visits, and advocacy. Own profitable customer acquisition and ticket sales across markets, overseeing paid media, SEO, and other growth channels while driving continuous testing and optimization of CAC, ROAS, conversion, and LTV. Oversee e-commerce and digital conversion performance, including landing pages, offers, booking journeys, mobile experiences, and checkout. Build repeatable marketing playbooks for launching and scaling new locations, working closely with Operations to align marketing investment with ticket inventory, seasonality, and market performance. Identify and test new channels, audiences, offers, partnerships, and creative concepts to unlock additional growth opportunities. Own retention and loyalty initiatives across email, SMS, memberships, referrals, reactivation, and other lifecycle programs designed to increase repeat visits, frequency, and customer lifetime value. Use segmentation and customer insights to create relevant, personalized communications and partner with Customer Experience to translate feedback into improvements. Protect and evolve the brand as the business expands, leading content, social, creator, influencer, PR, community, and local activation strategies. Develop campaigns and experiences that generate genuine participation, conversation, sharing, and advocacy across markets. Lead, coach, and develop the Marketing team while maintaining hands-on involvement in execution and performance optimization. Manage agencies, freelancers, and external partners, setting clear expectations and holding them accountable for measurable results. Establish the right balance of internal and external capabilities as the marketing function scales. Build efficient systems, reporting structures, processes, and playbooks that allow Marketing to support significantly more locations without proportional headcount growth. Recruit and develop high-performing marketing talent and establish strong collaboration across Marketing, Operations, Sales, Customer Experience, Technology, and Expansion. Balance long-term brand building with the immediate commercial priorities of a rapidly growing business.<br><br>Requirements<br><br>8+ years of progressive marketing experience, including experience leading, coaching, and developing a marketing team. Proven experience in a consumer-facing, multi-location, DTC, e-commerce, wellness, hospitality, or experience-led business. Strong commercial understanding of the complete customer funnel, including acquisition, conversion, retention, lifecycle marketing, and customer lifetime value. Significant e-commerce experience, including digital conversion, landing pages, offers, booking or checkout flows, and the journey from acquisition to purchase. Broad expertise across performance marketing, lifecycle/CRM, brand, content, social, and organic growth. Experience launching, scaling, or optimizing multiple markets, locations, or regions. Strong understanding of digital customer journeys and conversion rate optimization. Experience managing meaningful marketing budgets and making investment decisions based on performance and commercial return. Significant experience managing external agencies and partners, with the ability to establish clear targets and hold them accountable for results. Proven people leadership skills and a track record of building and developing high-performing teams. Strong analytical and commercial instincts, with confidence working directly with CAC, ROAS, conversion, retention, and LTV metrics. Strong brand and creative judgment, with an understanding of how brand-building and performance marketing can reinforce one another. Highly organized and execution-focused, with strong project management skills and the ability to prioritize multiple workstreams while maintaining accountability. Comfortable moving between high-level strategy and hands-on execution, including stepping into the details when performance needs improvement. Adaptable, ambitious, and comfortable taking calculated risks in a fast-paced, high-growth environment. Strong communication and collaboration skills, with the ability to influence senior stakeholders and work effectively across multiple functions. A values-driven mindset aligned with creating happiness, caring deeply, adapting quickly, showing up consistently, and continually raising the bar.<br><br>Benefits<br><br>Target total cash compensation of $132K–$174K CAD. Base salary of $110K–$145K CAD. Annual performance bonus of up to 20%. Equity participation available for the right candidate. Remote work flexibility around the world. Flexible working hours between 8:00 AM and 7:00 PM.15 paid vacation days per year.3 paid wellbeing days per year. Annual team retreat. Opportunity to work in an environment centered around puppies and wellbeing. Unlimited complimentary classes for you, family, and friends. Access to networking opportunities and unique invite-only events. Opportunity to work with major global companies, brands, and high-profile clients. Significant opportunities for career growth and progression within a fast-growing startup.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

Job Summary<br><br>The Talent Acquisition Partner, MENA – Emiratisation, plays a pivotal role in enabling Standard Chartered’s growth ambitions by delivering high-quality, inclusive and commercially focused hiring outcomes across assigned businesses. The role partners closely with business leaders, HR stakeholders and specialist teams to shape demand, build targeted sourcing strategies and manage the end-to-end recruitment process for internal, external, local and cross-border hires. A core priority is to actively support Emiratisation across all businesses by strengthening UAE National talent pipelines, improving hiring readiness, accelerating selection decisions and ensuring fair, transparent and merit-based consideration of local talent in line with business priorities, local market requirements and the Bank’s values.<br><br>Key Responsibilities<br><br> The Talent Acquisition Partner - Emiratisation will deliver a trusted, consultative recruitment service that helps businesses attract, select and onboard the right talent at pace while strengthening the Bank’s local workforce strategy. The role will be accountable for creating business-aligned hiring plans, improving candidate and stakeholder experience, managing risk and control requirements, and embedding Emiratisation as a consistent consideration across workforce planning, sourcing, assessment, offer management and onboarding.<br><br>Strategic Talent Advisory<br><br> Build trusted relationships with business and HR stakeholders to understand workforce plans, hiring demand, critical capability gaps and local talent priorities. Translate business strategy into practical resourcing plans that balance speed, quality, cost, internal mobility, market intelligence and Emiratisation outcomes.<br><br>Hiring Delivery and Business Partnership<br><br> Lead effective Resourcing Strategy Meetings with hiring managers to clarify role requirements, success criteria, assessment approach, market constraints and target timelines. Develop compelling, inclusive sourcing strategies across internal mobility, direct sourcing, referrals, talent communities, agencies and other approved channels, with targeted plans for UAE National talent where relevant. Manage each requisition end to end, ensuring timely candidate shortlists, interview coordination, stakeholder updates, feedback discipline, offer management and onboarding handover. Challenge and advise hiring managers constructively on role design, selection criteria, market availability, compensation positioning and decision-making pace to improve hiring outcomes. Represent the Bank as a strong employer brand ambassador, ensuring every candidate interaction is professional, inclusive, timely and aligned to Standard Chartered’s values. Work with HR and Reward partners to shape competitive and appropriate offer recommendations, supporting candidate conversion while maintaining governance and internal equity.<br><br>Emiratisation and Local Talent Impact<br><br> Actively support Emiratisation priorities across all businesses by building strong UAE National talent pipelines, improving market mapping and increasing visibility of local talent for current and future roles. Partner with business leaders and HR stakeholders to identify roles suitable for UAE National hiring, ringfenced opportunities, development pathways and accelerated hiring actions where appropriate. Ensure fair, consistent and merit-based consideration of UAE National candidates while helping hiring managers assess transferable skills, potential and trainability alongside role-specific requirements. Track Emiratisation hiring progress, risks, dependencies and bottlenecks, escalating decisions or interventions needed to maintain momentum and protect committed outcomes.<br><br>Processes, Systems and Continuous Improvement<br><br> Use recruitment systems accurately and consistently to maintain audit-ready requisition, candidate, approval and offer records. Analyse dashboards, reports and hiring MI to monitor funnel health, channel effectiveness, time-to-fill, candidate conversion, diversity indicators and Emiratisation progress. Identify and implement improvements that simplify hiring, reduce delays, improve candidate quality and strengthen stakeholder accountability. Collaborate with country, regional and offshore resourcing colleagues to ensure consistent service delivery, clear hand-offs and shared ownership of hiring outcomes.<br><br>Risk, Governance and Conduct<br><br> Ensure recruitment activity is delivered in line with applicable policies, approvals, screening standards, conduct expectations and local regulatory requirements. Maintain strong control discipline across requisition approvals, candidate selection, interview feedback, offer approvals, vendor engagement and documentation. Proactively identify hiring risks, process gaps and decision delays, escalating early with clear options and recommended actions. Support a culture of fair hiring, inclusion and transparency by ensuring decisions are evidence-based, consistently documented and aligned to the Bank’s values and Code of Conduct. Deliver reporting and metrics to agreed standards, enabling effective business reviews, risk oversight and Emiratisation governance.<br><br>Stakeholder Engagement<br><br> Build credible, collaborative relationships with business heads, hiring managers, HR partners, Reward, Screening, Onboarding, legal and compliance stakeholders, vendors and candidates to deliver seamless hiring outcomes. Create strong alignment across stakeholders on Emiratisation priorities, hiring commitments, candidate readiness and decision timelines.<br><br>Skills And Experience<br><br>Must-have Skills<br><br> Candidate Screening Candidate Sourcing Effective Communication<br><br>Other Skills<br><br> HR: Policy, Standards & Procedures Brand Management Human Resources Consulting Staffing, Hiring and Selection<br><br>Motivations<br><br> A candidate that thrives in a fast-paced environment A candidate that is passionate about Emiratisation A candidate wanting to build a collaborative career in Human Resources<br><br>Qualifications<br><br> Recruitment project management, ideally within a complex, regulated and matrixed organisation. Demonstrated ability to partner with senior stakeholders, challenge constructively and influence hiring decisions using market insight, data and sound judgement. Experience developing sourcing strategies, managing multiple recruitment channels and delivering against hiring targets across varied functions and levels. Good understanding of UAE talent market dynamics, Emiratisation priorities and approaches to building sustainable UAE National talent pipelines. Strong candidate management, offer management and stakeholder communication skills, with the ability to create a positive and inclusive candidate experience. Experience of sourcing, engaging and ultimately hiring UAE Nationals. Comfortable working with high volumes, specialist roles and competing priorities while maintaining quality, pace and control discipline. Strong experience in Talent Acquisition, Resourcing, HR delivery or Able to use recruitment systems, dashboards and MI to manage delivery, identify risks and support continuous improvement. Experience hiring across banking, financial services, technology, wealth management, operations or corporate functions would be advantageous. Relevant HR, recruitment or talent qualifications would be beneficial. Arabic language skills highly desirable. English essential, Arabic preferred<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Location<br><br>Chicago, IL; Austin, TX; New York, NY; Royal Oak, MI; San Francisco, CA<br><br>Employment Type<br><br>Full time<br><br>Department<br><br>Innovation<br><br>Compensation<br><br>$180K – $225K<br><br>Please note the salary range listed is just one component of a competitive compensation package which may include a company stock plan depending on role eligibility. Offers will be reflective of the candidate’s location, qualifications, and experience.<br><br>Overview Application<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>About The Role<br><br>As the Product Manager in Payments, you will own the strategy and execution for Spot On’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants.<br><br>While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces.<br><br>We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization rates, latency, and resiliency), merchant satisfaction, funding accuracy, and the ability to unlock new payment capabilities that help merchants grow revenue and reduce operational friction.<br><br>Responsibilities:<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>Benefits: <br><br>At Spot On, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K<br><br>About Spot On<br><br>We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.<br><br>Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running<br><br>We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, Spot On is the place for you.<br><br>Payments Strategy & Execution:<br><br>Own the end-to-end product roadmap for payments across card-present and card-not-present environments, with a focus on hospitality use cases like table service, counter service, bars, quick-service, and multi-location groups. Define how each payment media type is presented and accepted—chip, contactless, digital wallets, ecommerce tokens, and white label loyalty—and set the metrics that measure acceptance health. Translate complex payment flows into simple, intuitive experiences for merchants and their staff (refunds, tips, adjustments, partial authorizations, and offline/stand-in authorization). Monitor and improve key payment performance metrics—authorization rates, chargebacks, declines, disputes, latency, reconciliation accuracy—through rigorous data-driven experimentation. Partner with risk, compliance, and security to ensure adherence to network rules and PCI DSS, and with GTM to package and position payment capabilities that differentiate Spot On for hospitality. Lead discovery with external processors, acquirers, gateways, and partners to evaluate new capabilities, routing options, and cost-optimization opportunities.<br><br>Money Movement & Remittance (partnership Scope):<br><br>Partner with money movement and remittance teams to ensure merchant processing funds settle on time, with accurate fees, adjustments, and chargeback handling reflected in merchant-facing reporting. Feed payment product decisions (routing, interchange optimization, surcharging/dual pricing) back into funding and remittance workflows so merchant payouts stay predictable and explainable.<br><br>Cross-Functional Leadership:<br><br>Act as the primary product point of contact for payments across Spot On, aligning stakeholders around a clear vision, roadmap, and success metrics. Facilitate cross-functional decision-making, balancing technical constraints, regulatory considerations, and merchant needs to arrive at pragmatic, high-impact solutions. Communicate clearly and consistently with executives and senior leaders on trade-offs, risks, dependencies, and progress for payment initiatives. Mentor and influence peers and adjacent product teams on payment best practices, shared capabilities, and platform standards to avoid fragmentation and duplicate solutions. Contribute to a culture of accountability, urgency, and ownership, ensuring that cross-functional teams deliver high-quality releases on time and learn quickly from launches.<br><br>Qualifications:<br><br>5+ years of product management experience, with at least 3 years focused on payments, fintech, or closely related financial services products. Demonstrated product leadership—able to set a clear vision, influence senior stakeholders, make confident trade-offs under ambiguity, and rally engineering, design, and GTM teams around shared outcomes. Deep understanding of card-present and card-not-present payments, including authorization, capture, clearing, settlement, tokenization, risk, and chargeback flows. Working familiarity with merchant processing economics—interchange, scheme fees, and how those show up in settlement and remittance to merchants. Experience working with payment processors, acquirers, gateways, or card networks, ideally in a platform or multi-tenant merchant environment. Strong analytical skills, including comfort working with large payment datasets, building dashboards, defining KPIs, and using data to drive prioritization and experimentation. Proven success shipping complex, technical products that require deep collaboration with engineering and operations teams. Excellent written and verbal communication skills, with the ability to explain complex payment concepts to both technical and non-technical audiences. Customer-centric mindset with experience conducting discovery, user interviews, and feedback sessions with merchants or similar B2B customers. High degree of ownership, bias toward action, and ability to manage multiple initiatives in parallel in a fast-paced, high-growth environment.<br><br>Compensation:<br><br>Our base pay range starts at $180,000 -$225,000/year for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate’s location and experience.<br><br>At Spot On, We Put People Above Everything Else. We’re Known For Our Innovative Software And Technology Solutions, But We Stand Out Because Of The Hard-working Humans Behind The Tech. We Can’t Take Care Of Our Clients Without Taking Care Of Our Employees First, And That’s Why We Invest In You With a Competitive Benefits Package Which Includes:<br><br>Medical, Dental and Vision Insurance 401k with company match RSUsPaid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development<br><br>We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.<br><br>Spot On is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.<br><br>Work authorization in the U. S. is required. Visa sponsorship is not available for this role.<br><br>Spot On is an E-Verify company.<br><br>Compensation Range: $180K - $225K