وظائف إدارة علاقات العملاء

<p>We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.</p> <p>In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.</p> <p>Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.</p> <p>Responsibilities<br /> Review arrival lists to welcome guests<br /> Attend to special guests (e.g. VIPs) and answer their inquiries<br /> Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)<br /> Provide information about amenities, area and venues and promote services<br /> Anticipate guest needs and build rapport with customers</p> <p>Share your CV on this Email: amalchaudhary248@gmail.com</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Represent the organization with utmost professionalism and grace, embodying the brand's commitment to luxury and exclusivity.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Previous experience in luxury hospitality, five-star hotels, premium lounges, airlines, private households, guest relations, or similar high-end service environments</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Strong understanding of etiquette, discretion, protocol, and personalized guest service</p></li><li><p>Professional, service-oriented mindset</p></li><li><p>Conversational English proficiency preferred</p></li><li><p>Ability to work within an exclusive private residential environment</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The Manager – Supplier Relationship will be responsible for developing and managing strategic relationships with key suppliers and subcontractors to ensure quality, cost efficiency, reliability, and timely delivery. The role involves evaluating supplier performance, conducting regular reviews, resolving commercial and operational issues, and driving continuous improvement initiatives. The candidate will work closely with procurement, contracts, finance, and project teams to align supplier strategies with business and project requirements. Responsibilities also include negotiating framework agreements, managing supplier risk, ensuring compliance with contractual and company policies, and supporting cost optimization and value engineering initiatives. The role requires strong communication, negotiation, and stakeholder management skills, as well as a solid understanding of the UAE supplier market.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Engineering, Supply Chain, Business Administration, or a related field </p></li><li><p>Minimum 8–12 years of experience in procurement, supplier management, or contracts within construction, civil, or precast industries </p></li><li><p>Proven experience in managing strategic supplier relationships and long-term framework agreements </p></li><li><p>Strong knowledge of the UAE supplier and subcontractor market </p></li><li><p>Demonstrated ability to evaluate supplier performance and implement improvement plans </p></li><li><p>Excellent negotiation, communication, and stakeholder management skills </p></li><li><p>Solid understanding of commercial terms, contracts, and risk management </p></li><li><p>Experience working closely with project, procurement, finance, and contracts teams </p></li><li><p>Proficiency in ERP systems and MS Office </p></li><li><p>Ability to handle multiple suppliers and priorities in a fast-paced environment </p></li><li><p>Strong leadership and decision-making capabilities</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Tanami Properties: Tanami Properties is a leading Dubai-based real estate brokerage operating since 2015.<br> The company specializes in off-plan and secondary property sales, investment advisory, and holiday homes, serving a diverse portfolio of local and international clients.<br> Tanami Properties has been recognized as a top-performing brokerage and awarded by leading developers including Emaar, Nakheel, Dubai Holding, Meraas, Aldar, DAMAC, Nshama, Imtiaz, Danube, and SLS, among others.<br> The company continues to grow as a trusted partner in one of the world’s most dynamic real estate markets.<br> Responsibilities: Administrative Support: Provide comprehensive administrative support to real estate agents and management.<br> Draft, review, and prepare contracts, leases, agreements, NOCs, and other essential documents.<br> Coordinate and schedule property viewings, inspections, appraisals, and closings.<br> Manage incoming and outgoing correspondence, including emails, calls, and courier services.<br> Maintain and organize both physical and digital filing systems, ensuring accuracy, confidentiality, and easy retrieval of information.<br> Register agents for RERA licenses and ensure compliance with Dubai real estate regulations.<br> Ensure all records are properly maintained and compliant with Dubai Land Department (DLD), RERA, and company policies Assist in the preparation and submission of documents for obtaining developer registration for the company.<br> Handle the registration of agents and projects with developers.<br> Generate property listings and upload them on CRM systems and online portals (Property Finder, Bayut, Dubizzle, etc.<br>) with accuracy and timely updates.<br> Prepare weekly and monthly reports on property listings, sales activities, and performance metrics.<br>Liaise with clients, developers, and third-party vendors to obtain necessary documents and approvals.<br> Bitrix CRM and Database Management: Enter, update, and maintain accurate data in the company's CRM system.<br> Generate reports and track sales pipeline performance.<br> Perform regular data audits to ensure accuracy and completeness.<br> What We Offer: Competitive Salary (6k to 7K) Plus performance-based incentives Career growth opportunities within a fast-growing company A supportive and collaborative work environment Work in a well-equipped, centrally located office with cutting-edge tools and technology Minimum 3 years of experience in real estate administration in Dubai.<br> In-depth knowledge of Dubai real estate laws and regulations, including RERA requirements.<br> Proven experience in property listing management and transaction coordination.<br> Proficiency in CRM systems (Bitrix) and real estate portals (Property Finder, Bayut, Dubizzle).<br> Excellent written and verbal communication skills.<br> Strong organizational and multitasking abilities.<br> Ability to work under pressure and meet tight deadlines.<br> High level of discretion and attention to detail.<br> Knowledge of document legalization and Ejari registration is a plus.<br> Advanced skills in MS Office Suite (Word, Excel, Outlook, PowerPoint)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Sky Life Real Estate is looking for a highly organized and proactive Real Estate Administrator to support our growing team. The ideal candidate will be responsible for ensuring smooth day-to-day office operations, managing property listings, coordinating with agents, developers, and clients, and maintaining accurate documentation in compliance with RERA and Dubai Land Department regulations.</p><p>This role requires excellent organizational skills, attention to detail, and previous experience in the Dubai real estate market.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Manage and update property listings on Bayut, Property Finder, Dubizzle, and company CRM.</li><li>Prepare Forms A, B, F, tenancy contracts, MOU, and other RERA documentation.</li><li>Coordinate with developers including Emaar, Sobha, Meraas, Nakheel, Dubai Holding, DAMAC, and others.</li><li>Process property listings, amendments, and removals.</li><li>Maintain accurate client, property, and transaction records.</li><li>Coordinate viewings and appointments for agents.</li><li>Follow up with owners, buyers, tenants, and developers.</li><li>Handle DLD, Trakheesi, Ejari, and broker permit processes when required.</li><li>Monitor listing quality and ensure compliance with advertising regulations.</li><li>Support marketing by coordinating property photos, videos, and listing uploads.</li><li>Manage office documentation, filing, and administrative tasks.</li><li>Assist management with reports, sales records, and operational support.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a professional and organized Office Administrator to join our team. The successful candidate will manage daily administrative operations, communicate with clients, organize schedules, maintain office records, and support the smooth running of the center.<br><br>Key Responsibilities</p><ul><li><p>Manage daily office administration tasks.</p></li><li><p>Schedule appointments and maintain calendars.</p></li><li><p>Welcome and communicate with clients professionally.</p></li><li><p>Handle phone calls, emails, and inquiries.</p></li><li><p>Organize and maintain files and records.</p></li><li><p>Operate and manage office equipment.</p></li><li><p>Support marketing and administrative activities.</p></li><li><p>Ensure the office operates efficiently and professionally.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Fluency in <strong>Arabic and English</strong> is required.</p></li><li><p>Experience in office administration or a similar role is preferred.</p></li><li><p>Strong communication and customer service skills.</p></li><li><p>Excellent organizational and time management skills.</p></li><li><p>Ability to multitask and prioritize work effectively.</p></li><li><p>Proficiency in Microsoft Office and other office software.</p></li><li><p>High attention to detail and professionalism.</p></li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Role Purpose</strong></span></p><br><p>Independently manage and drive assigned client portfolios with a higher degree of ownership across credit, portfolio monitoring, and client servicing. The role is client-facing, with strong responsibility for credit execution, portfolio management, and active contribution to revenue generation.</p><br><p><span><strong>Job Context</strong></span></p><br><ul><li><p>Operates in a dynamic, performance-driven environment with independent responsibility for portfolio and credit execution.</p><br></li><li><p>Works closely with Relationship Managers, Credit, Operations, and Risk to ensure timely deal processing and portfolio monitoring.</p><br></li><li><p>Balances risk management with revenue delivery through cross-sell and optimization of approved limit utilization.</p><br></li><li><p>Exposure is primarily to Trade &amp; Working Capital clients across parameterized and discretionary lending structures.</p><br></li><li><p>High accountability for portfolio quality, audit compliance, proactive risk identification, and client servicing standards.</p><br></li></ul><p><span><strong>Job Dimensions</strong></span></p><br><ul><li><p>Portfolio size: Portfolio of primarily Trade &amp; Working Capital clients.</p><br></li><li><p>RM coverage: Supports at least 2 Relationship Managers.</p><br></li><li><p>Client base: Typically 40–50 clients across the portfolio.</p><br></li><li><p>Client complexity: Mix of parameterized and discretionary lending structures.</p><br></li><li><p>Role span: Independent portfolio ownership with strong credit, monitoring, and client engagement responsibilities.</p><br></li></ul><p><span><strong>Key Result Areas (KRAs)</strong></span></p><br><p><strong>1. Client Engagement &amp; Relationship Management</strong></p><br><ul><li><p>Actively engage with clients to understand business needs and support banking solutions.</p><br></li><li><p>Manage client queries, service delivery, and escalations with ownership.</p><br></li><li><p>Build and maintain strong client relationships to enhance wallet share and service quality.</p><br></li></ul><p><strong>2. Revenue Generation &amp; Utilization</strong></p><br><ul><li><p>Drive revenue through cross-sell of trade, working capital, liability, and allied products.</p><br></li><li><p>Identify and execute business opportunities within the assigned portfolio.</p><br></li><li><p>Drive and optimize utilization of approved credit limits across the portfolio, aligning with client needs and maximizing revenue contribution.</p><br></li></ul><p><strong>3. Portfolio Management &amp; Monitoring</strong></p><br><ul><li><p>Independently manage and monitor assigned borrowing portfolio including parameterized and select discretionary exposures.</p><br></li><li><p>Ensure end-to-end portfolio hygiene including covenants, documentation, deferrals, audit observations, and timely regularization.</p><br></li><li><p>Track portfolio performance and proactively identify and flag risks or irregularities.</p><br></li></ul><p><strong>4. Credit &amp; Risk Management</strong></p><br><ul><li><p>Independently undertake financial spreading and detailed analysis of financial statements.</p><br></li><li><p>Prepare high-quality, comprehensive credit proposals with strong focus on risk identification and mitigants.</p><br></li><li><p>Own end-to-end quality and submission of credit proposals and engage with Credit for closure of queries.</p><br></li></ul><p><strong>5. Operational &amp; Process Excellence</strong></p><br><ul><li><p>Ensure timely turnaround of credit and service-related deliverables.</p><br></li><li><p>Coordinate effectively with internal stakeholders to ensure seamless execution.</p><br></li><li><p>Contribute to process improvements and efficiency enhancement initiatives.</p><br></li></ul><p><span><strong>Key Performance Indicators (KPIs)</strong></span></p><br><ul><li><p>Quality and turnaround time of credit proposals.</p><br></li><li><p>Portfolio quality including overdue control, covenant compliance, timely reviews, and audit observations closure.</p><br></li><li><p>Utilization levels of approved limits in line with portfolio and revenue targets.</p><br></li><li><p>Revenue contribution through cross-sell and portfolio activation.</p><br></li><li><p>Client service quality, responsiveness, and issue resolution turnaround time.</p><br></li><li><p>Maintain portfolio hygiene within defined thresholds, including zero overdue reviews, no audit exceptions, and timely covenant tracking.</p><br></li><li><p>Compliance with credit policies, risk standards, and control requirements.</p><br></li></ul><p><span><strong>Knowledge, Skills &amp; Experience</strong></span></p><br><ul><li><p>Strong proficiency in credit analysis, financial assessment, and risk evaluation.</p><br></li><li><p>Extensive experience in high-quality credit proposal writing.</p><br></li><li><p>Ability to independently manage and monitor borrowing portfolios.</p><br></li><li><p>Strong analytical, communication, and stakeholder management skills.</p><br></li><li><p>MBA/CA preferred.</p><br></li><li><p>Experience: 3–5 years in banking / financial services</p><br></li></ul><br> </div>

We are partnering with a leading international private banking institution seeking to appoint a Senior Relationship Manager to focus on UHNW (ultra-high-net-worth) clients in the GCC region<br>This is an excellent opportunity to manage and further develop a sophisticated portfolio of UHNW relationships, leveraging a comprehensive wealth management platform and a truly global suite of products and services<br>Key Responsibilities:Develop, manage, and grow a portfolio of GCC-based UHNW clients, delivering bespoke wealth management strategies Drive new client acquisition through your network, leveraging a strong personal brand and trusted relationships Act as a trusted adviser, providing holistic solutions across investments, lending, structuring, and wealth planning Collaborate with internal specialists to deliver differentiated, cross-border solutions aligned with client objectives Maintain a disciplined, commercial approach to revenue generation and portfolio growth<br>Qualifications:Proven track record as a senior private banker, managing UHNW client relationships within the GCC market Demonstrated success in originating and growing client portfolios, with clear revenue ownership An established, transferable client book and strong regional network Deep understanding of complex wealth structures, investment products, and cross-border considerations Entrepreneurial mindset, with the ability to operate with autonomy while leveraging a global platform

Key Responsibilities Welcome and assist visitors in a professional and friendly manner. Provide information about museum exhibitions, galleries, programs, events and facilities. Guide visitors and support smooth movement across museum areas. Explain basic cultural, historical and exhibition-related information to guests. Handle visitor enquiries, feedback and complaints professionally. Support VIP guests, school groups, tourists and special events when required. Assist with visitor registration, ticketing, queues and crowd management. Ensure museum rules, visitor guidelines and cultural protocols are followed. Coordinate with security, events, operations and other museum teams. Support accessibility requirements and provide assistance to visitors with special needs. Report incidents, visitor concerns and operational issues to the supervisor. Maintain a high standard of personal presentation and customer service. Requirements Diploma/Bachelor's degree in Tourism, Hospitality, Culture, History, Arts, Customer Service or related field preferred. Previous experience in museums, cultural attractions, hospitality, tourism, luxury retail, aviation or premium guest services preferred. Excellent communication and interpersonal skills. Strong customer service and guest-engagement skills. Interest in culture, heritage, arts and museums. Professional appearance and confident presentation. Ability to work shifts, weekends and public holidays.

The Lana - Dorchester Collection is hiring through Hosco in Dubai. We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Agent you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. You’ll love what you do and take pride in delighting our guests:You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business goals. You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience. You will preserve the legendary status of our hotels. Seeking content and sharing stories to create legendary moments. Looking for opportunities to create special experiences across the guest journey. You will own story telling and communicate legendary stories to key stakeholders within the property, DC and across hotels. You will maintain a long term and detailed view of our guests to enable us to truly know and understand them. Provides key stakeholders clues to create real connections. Turns insights into experiences. Support the creative planner in setting up plans and to manage in house market mix by creating proper concepts and experiences. You will own amenities & gifts inventory and take actions to recognize the guest via any channel (i.e., social media). You will act as host/hostess, providing a warm welcome and directions to our guests. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Relations Agent, you’ll have the opportunity to bring these to life and continue to create our legacy. The items shared are the essence of a day in the life of a Guest Relations Agent, but we’ll make sure you are provided with specifics on how we care for our hotel. Please see the full vacancy for the benefits offered by The Lana - Dorchester Collection.

<p>We are seeking an experienced, proactive, and detail-oriented Public Relations Officer (PRO) to oversee all government-related processes and corporate documentation activities across the UAE. The successful candidate will have extensive experience managing procedures for Mainland, Free Zones, DIFC, and DMCC, ensuring full compliance with UAE regulations while supporting the company's operational and legal requirements. Key Responsibilities • Manage all government-related transactions for the company in accordance with UAE laws and regulations. • Handle company formation, amendments, renewals, and deregistration processes for Mainland and Free Zone entities. • Process employment visas, entry permits, visa renewals, cancellations, and other immigration-related formalities. • Coordinate Emirates ID applications, renewals, and related documentation. • Manage labor-related documentation, including work permits and approvals through relevant government authorities. • Coordinate with Free Zone authorities, immigration departments, ministries, and external service providers. • Prepare, submit, and follow up on official applications through government portals and online systems. • Handle document attestation, notarization, legalization, and certification requirements. • Ensure timely renewal of trade licenses, permits, registrations, and other statutory documents. • Monitor changes in UAE labor, immigration, and corporate regulations and advise management on compliance requirements. • Maintain accurate records of applications, approvals, renewals, and government correspondence. • Prepare official letters, applications, and documentation required by regulatory authorities. • Support management with government-related updates, compliance matters, and administrative requirements. • Safeguard confidential company documents and ensure secure record management. • Build and maintain effective working relationships with government entities and regulatory authorities. • Required Knowledge & Skills • Strong knowledge of UAE Mainland and Free Zone regulations and procedures. • Hands-on experience with DIFC and DMCC company setup, licensing, and compliance processes. • Thorough understanding of UAE labor and immigration procedures. • Experience using UAE government portals and online services. • Knowledge of document attestation, legalization, notarization, and corporate documentation. • Excellent communication, coordination, and stakeholder management skills. • Strong organizational, planning, and follow-up abilities. • Ability to prioritize multiple assignments and consistently meet deadlines. • Ability to work independently while maintaining a high level of professionalism and confidentiality. • Strong analytical and problem-solving skills with a proactive approach.</p><p>• Minimum 4 years of UAE experience as a Public Relations Officer (PRO). • Bachelor's or Master's degree in Business Administration, Human Resources, Public Administration, or a related field. • Proficiency in English, both written and spoken. • Familiarity with UAE labor laws, immigration regulations, and corporate governance requirements. • Practical experience with DMCC, IFZA and DIFC online portals and regulatory procedures. • High level of integrity, professionalism, and attention to detail. • Positive attitude with the ability to work effectively under pressure in a fast-paced environment.</p>

<div><div><font color="#cc0000"><strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong></font></div><div><br></div><div><div><font face="arial">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</font></div><div><font face="arial">DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.</font></div><div><font face="arial"><br></font></div><div><font face="arial">Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through </font></div><div><font face="arial">the</font><span > power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span></div><div><span >please visit https://careers.dhl.com/global/en.</span></div></div><div><br></div><div><br></div><div><font color="#cc0000"><strong>JOB OVERVIEW</strong></font></div><div><font color="#cc0000"><br></font></div><div><font color="#cc0000"><br></font></div><div><div>The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. </div><div>The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. </div></div><div><br></div><div><br></div><div><strong >MAIN RESPONSIBILITIES</strong></div><div><br></div><div><div>Labor Law & Compliance </div><div>•<span ></span>Monitor and interpret UAE Labor Law developments and regulatory changes </div><div>•<span ></span>Assess business impact and provide actionable recommendations</div><div>•<span ></span>Ensure full compliance through policy updates, process alignment, and stakeholder communication</div><div><br></div><div>Employee Relations Case Management </div><div>•<span ></span>Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations</div><div>•<span ></span>Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories </div><div>•<span ></span>Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines </div><div><br></div><div>Investigations & Governance</div><div>•<span ></span>Conduct or oversee workplace investigations in accordance with internal and legal requirements</div><div>•<span ></span>Ensure procedural fairness and consistency across all cases</div><div><br></div><div><div>Policy Development & Implementation</div><div>•<span ></span>Design, review, and implement ER policies and procedures aligned with UAE law and global standards</div><div>•<span ></span>Ensure consistency in application across business units</div><div>•<span ></span>Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection</div><div>•<span ></span>Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy</div></div><div><br></div><div>Business Partnering</div><div>•<span ></span>Act as a subject matter expert advising leadership on ER matters</div><div>•<span ></span>Build capability of managers to handle employee issues effectively</div><div>•<span ></span>Provide coaching on conflict resolution, performance management, and disciplinary processes</div><div><br></div><div><div>Employee Experience & Culture</div><div>•<span ></span>Foster a respectful, inclusive, and positive work environment</div><div>•<span ></span>Support diversity, equity, inclusion, and belonging (DEIB) programs</div><div><br></div><div>Performance Management Support</div><div>•<span ></span>Ensure alignment of performance management actions with legal and organizational frameworks</div></div><div><br></div><div>Audit & Risk Management</div><div>•<span ></span>Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance </div><div>•<span ></span>Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit</div></div><div><br></div><div><br></div><div><font color="#cc0000"><strong>YOUR PROFILE</strong></font></div><div><br></div><div><ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>AECOM Advisory integrates management consulting with infrastructure expertise. We’re the largest infrastructure professional services firm to bring truly in-house management consulting services to our clients.</p><br><p>We are currently seeking an Associate to join our Risk Management team which forms part of our Advisory business, and we are looking for highly motivated applicants who possess outstanding analytical, communication and creative skills.</p><br><p>As an Associate, you will undertake the delivery of complex projects across the full spectrum of advisory activities under minimal direction while managing a team and leading one or more project teams, delivering consulting services across a cross section of areas.</p><br><p>Other practice areas within our Advisory business includes Asset, Project Monitoring, P3 Technical, Program, Strategy+, Procurement and Construction Business Intelligence services, allowing the successful candidate an opportunity to collaborate across our Advisory team and advise our clients on a wide range of projects across built asset and infrastructure sectors.</p><br><p><strong>Desirable Knowledge and Expertise</strong></p><br><p>Candidates will be expected to possess deep expertise in one or more of the following:</p><br><ul><li>Good working knowledge of Middle East design and construction projects, conditions of contract and contractual issues.</li><li>Demonstrable skills in the implementation and monitoring of project risk management on building and infrastructure projects.</li><li>Familiarity with risks associated with new and refurbishment projects.</li><li>Excellent knowledge of project risks associated throughout the project life cycle, together with experience of preparing and implementing suitable risk management strategies.</li><li>Must be capable of chairing risk meetings and following up with project team members at all levels.</li><li>Familiarity with risk management software used for recording and reporting risk.</li><li>Demonstratable skill in quantitative cost risk assessment (Monte Carlo).</li><li>Specific risk management qualification would be preferred.</li></ul><p><strong>Technical Skills Range</strong></p><br><p>Candidates will be expected to possess skills in one or more of the following:</p><br><ul><li>Microsoft Office Suite.</li><li>Visio, Excel, Tableau, Power BI data manipulation and analytics.</li><li>Web based data analytics, visualization and presentation software.</li><li>Project management, project work planning, scheduling and resource deployment.</li><li>Business development, market planning and client relationships.</li><li>Space programming, user research, design strategy and conceptual design.</li><li>Revit, GIS, Python or other space planning / design CAD systems.</li></ul><p><strong>Culture and Personality</strong></p><br><p>Candidates will be expected to possess as many of these attributes as possible:</p><br><ul><li>Highly collaborative, highly communicative, creative team leader.</li><li>Excellent presentation and communication skills.</li><li>Comfortable in a fast-paced, open, creative environment.</li><li>Ability to lead workshops, focus groups and presentations.</li><li>Critical thinking and persuasive writing skills.</li><li>Familiarity with research methodologies and processes.</li><li>High degree of flexibility and the ability to lead multiple projects in multiple teams, across multiple markets.</li></ul><p><strong>Outline of Duties</strong></p><br><p>Working as a collaborative team member, this individual will be responsible for:</p><br><ul><li>Initiate, manage and coordinate risk management activities across all stages of projects.</li><li>Chair / facilitate risk management meetings.</li><li>Coordinate with clients, engineers, contractors and consultancy team members on risk management activities at all levels.</li><li>Monitor risk registers and trends across multiple projects within a program of works.</li><li>Create and maintain risk registers for projects (in formats approved by the clients).</li><li>Advise clients on risk management strategies and appropriate mitigation plans.</li><li>Work with the team to provide cost information to enable quantitative assessment of risks.</li><li>Recommend adjustments to risk registers (as necessary).</li><li>Advise clients on Risk Management best practices and improvements.</li><li>Lead and deliver all aspects of services from inception of a project through to completion.</li><li>Achieve the highest standards of professional competence and to demonstrate this ability in all dealings with clients and professional contacts, reinforcing the profile of the company.</li><li>Drive performance standards and technical excellence through expert communication and effective use of the performance management process and AECOM technical practice networks.</li><li>Maintain and develop good relationships with clients, take every opportunity to uphold and increase the profile of the firm as a provider of professional, premium quality services to the construction industry.</li><li>Actively support the internal team and manage more junior staff on technically complex projects.</li><li>As an Associate you will also be actively involved developing marketing opportunities and where appropriate bring to the attention of Directors and the Business Development Department, in order that they may assist in following up potential leads enabling the development of new business.</li></ul><p><strong>Managing and delivering specific activities within projects, including:</strong></p><br><ul><li>Client interaction</li><li>Communication</li><li>Planning</li><li>Research</li><li>Data analytics</li><li>Visualization</li><li>Workshop facilitation</li><li>Presentation preparation and report writing</li><li>Coordinating one or more project teams</li></ul><br>Qualifications<br><ul><li>Minimum 12 years relevant post education experience.</li><li>Bachelor’s and preferably master’s degree in relevant construction \ infrastructure related discipline.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Shipa Delivery is a fast-growing digital last-mile logistics provider operating across UAE, KSA, and Kuwait under the Agility Logistics umbrella.<br> We are looking for an experienced Finance Manager to own the complete financial cycle of our business — a hands-on, high-impact role where you will be equally comfortable setting strategy and rolling up your sleeves on daily operations.<br> From monthly close and management reporting through budgeting, audit, and day-to-day AP/AR — you will be the financial backbone of the organization and the key interface between business units and senior management.<br> Fluency in AI tools for finance is a plus.<br> Role Summary: The Fleet Management Associate holds the responsibility of overseeing the Delivery Assistants in their day-to-day operational assignments, analyzing work processes based on performance reports and recommending improvements, leading coordination with other teams and departments, and reporting relevant matters to the management.<br> Responsibilities include but not limited to: Provide leadership and daily support to Delivery Assistants; address and resolve operational issues or concerns.<br> Consistently engage with Delivery Assistants to ensure that shipments are delivered in accordance with the Service Level Agreements (SLAs).<br> Ensure that the Delivery Assistants strictly follow the clients' SOPs to prevent any escalations from arising.<br> Collaborate with Delivery Assistants to plan optimized delivery routes for efficient, professional, and hassle-free service.<br> Monitor daily fleet operations and team performance; prepare and submit performance reports to the Operations Manager.<br> Review and analyze logistics data (e.<br>g., exception reports, delivery volume/hour, hours worked, accident reports) to identify cost-saving and performance improvement opportunities.<br> Contribute to the development of operational strategies to meet key performance goals and identify growth opportunities in the eCommerce space.<br> Support both on-road and in-house operations with additional tasks as needed.<br> Your Qualifications Bachelor’s degree preferably in logistics and supply chain management Minimum 2 years of fleet management or supervisory experience, required.<br> Experience in or exposure to logistics and ecommerce, preferred.<br> Your Proficiencies Team management and leadership skills including coaching, facilitation, presentation, and team building Ability to influence cross-functional teams Excellent verbal and written communication skills Strong computer knowledge Strong analytical and technical skills Flexibility and willingness to work extended hours</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handling administrative and clerical tasks, including data entry, filing, photocopying, and sorting mail or deliveries</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sales Support: Preparing quotations, processing invoices, and assisting sales teams.</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer Service: Responding to inquiries via phone, email, and WhatsApp,</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Office Admin: Managing filing systems, scheduling appointments, and ensuring smooth daily workflows.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience: 0 to 2 years in administration or sales</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skills: Good English communication, basic proficiency in MS Office (Word, Excel), strong execution ability</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>BUSINESS MANAGEMENT TEACHER NEEDED FOR AUGUST START Secondary / IB For a leading not-for-profit international school in the UAE, established in 2007 through a partnership between the Government of Sharjah and the State of Victoria, Australia. The school offers a high-quality Australian (Victorian) curriculum to a diverse international student community from Pre-KG to Grade 12. It provides a holistic and student-centered learning environment that promotes academic excellence, critical thinking, and personal development. The school is structured into Early Learning, Primary, Middle, and Senior sections, with senior students having the opportunity to pursue the International Baccalaureate Diploma Programme (IBDP). Salary and Benefits - Tax free salary starting from AED11000 per month - Free furnished family accommodation - Comprehensive medical insurance - Free annual flights (for employee, spouse and 2 children) - Two subsidized school places Country: UAE Location: Sharjah City close to Dubai Border Start Date: August Contract Length: 2 years Working Hours: 4 day week - Monday to Thursday Recruitment Criteria: • Preferred to have IB experienced (if for senior school) • Minimum of 2 years teaching experience (will consider less on case by case basis) • Preferred registration as a professional teacher (ie: VIT, QTS, etc) • Applicants must have a relevant teaching qualification. (minimum matching Bachelor's degree) • Embrace a student centred model of learning and happy to work with predominantly ESL and largely Arabic children • Work in a setting that is distinctly multi-national and multicultural Working in Sharjah offers a well-rounded lifestyle that combines professional stability with diverse leisure opportunities. The emirate is known for its strong sense of community, safety, and cultural richness, creating a welcoming environment for residents. Its strategic location also makes it easy to travel across the UAE, allowing you to explore different emirates with ease. From enjoying watersports along the coast to experiencing desert adventures such as dune bashing and camping, there are plenty of ways to stay active and unwind. Altogether, Sharjah provides a balanced and fulfilling lifestyle with access to both relaxation and adventure. Please contact your Edvectus consultant for more information.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>The Revenue Management Specialist is responsible for supporting the implementation of Revenue and Trade Management capabilities in the UAE, leveraging Ferrero Group methodologies and ensuring alignment with local business priorities. The role focuses on optimizing Revenue Management levers, supporting Value Maneuver initiatives, and driving commercial excellence through business intelligence, pricing analysis, trade investment management, commercial compliance, and the adoption of commercial tools and processes in line with Group standards.</p><br><br> <br> <br> <br> <p>In <strong>Proof of Performance Collection and Archiving</strong>, you will collect, organize, and maintain evidence of in-store execution activities, including assortment visibility, planogram compliance, pricing, promotions, and other commercial initiatives. You will support the definition and application of appropriate tools and methodologies for data collection, ensuring information is properly archived and readily available to support business analysis, benchmarking, and future commercial planning. Through <strong>Company Calendar Management</strong>, you will maintain the commercial calendar, ensuring key commercial deadlines are communicated and respected, while supporting the implementation of preventive controls and follow-up actions.</p><br><br> <p>You will also support the development and maintenance of <strong>Company Dashboard and Business Intelligence</strong>; monitoring key commercial performance indicators, including sell-out data, market share, competitor trends, distribution, and other relevant business metrics. This includes integrating and promoting the adoption of CUP, eSellOut, eP&amp;L, and MyPS, ensuring commercial data stewardship, managing dashboard visibility, and supporting trade margin analysis and selling recommendations to facilitate data-driven decision-making.</p><br><br> <p>Under <strong>Customer Agreements and Commercial Compliance</strong>, you will support the review and governance of customer contracts and commercial addenda, ensuring compliance with company requirements and commercial policies. You will assist in resolving contractual issues, monitoring contract renewal timelines, supporting GRC implementation, and ensuring customer-facing proposals and presentations aligned with agreed terms and internal standards.</p><br><br> <p>You will support <strong>Pricing Optimization</strong> activities by monitoring Ferrero and competitor pricing trends, evaluating key pricing indicators, and providing recommendations to support pricing decisions and Value Maneuver initiatives. You will contribute to pricing analyses for new products, channel strategies, and retailer-specific opportunities while helping maintain a competitive and profitable pricing position.</p><br><br> <p>Through <strong>Trade Terms and Promotion Management</strong>, you will monitor Gross-to-Net evolution, trade spend effectiveness, and promotional performance. You will support pre- and post-promotion ROI analyses, evaluate promotional uplift and activation effectiveness, and contribute recommendations to optimize trade investments and promotional strategies in line with Group Commercial Policy.</p><br><br> <p>Within <strong>Product Mix Optimization</strong>, you will analyze portfolio performance, product mix opportunities, and channel dynamics to identify opportunities for growth and profitability improvement. You will support recommendations related to distribution, channel mix, customer mix, and volume allocation to maximize commercial performance.</p><br><br> <p>For <strong>Customer Planning</strong>, you will partner with Sales to support customer reviews, profitability analysis, Joint Business Planning (JBP), promotional planning, and budget tracking. You will contribute value chain insights and performance analyses while helping embed execution and market KPIs, including MyPS and Sell-Out performance, into customer plans.</p><br><br> <p>Finally, in <strong>Commercial Capabilities</strong>, you will support Trade Spend Management and commercial process compliance while acting as a key user for commercial tools and systems, including SAP TM, SAP ATMA, and Customer Profitability tools. You will contribute to the adoption, enhancement, and continuous improvement of commercial processes, reporting, and capabilities in line with Ferrero Group standards.</p><br><br> <br> <br> <br> <p>2-3 years' experience in Revenue Management, Trade Marketing, or a related commercial function, ideally within the FMCG sector in the UAE region.</p><br><br> <p>A highly analytical and commercially minded profile, with experience in pricing analysis, trade investment management, customer profitability, reporting, and business performance analysis. Strong ability to interpret data, generate actionable insights, and support strategic decision-making. Stakeholder management and communication skills, with the ability to collaborate effectively with cross-functional teams. Experience with SAP, Power BI, customer profitability tools, or similar commercial systems is an advantage.</p><br><br> <br> <br> <br> <p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br> <br> <br> <br> <p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br> <br> <br> <br> <p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p><strong>About the Company</strong></p><br><p>Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.</p><br><p><strong>About The Team</strong></p><br><p>The Careem Groceries team is transforming the way people shop for everyday essentials by offering a fast, reliable, and seamless Q-commerce experience. Within this fast-paced environment, the Category Management team is responsible for building the right assortment, pricing, and promotions that delight customers while driving business growth.</p><br><p><strong>About The Role</strong></p><br><p>As a Category Management Executive, you will support the grocery category team in managing assortment, sourcing, pricing, and promotions for the category. This role is ideal for someone who is passionate about the industry, has strong attention to detail, and is eager to grow their skills in category management and commercial operations.</p><br><p><strong>What You'll Do</strong></p><br><ul><li>Support the Category Manager in executing category strategies aligned with business goals.</li><li>Assist in sourcing new products and maintaining the assortment for the category.</li><li>Coordinate with suppliers to gather product details, pricing, promotional offers, and manage day-to-day communication.</li><li>Track performance of your category – including sales, pricing, and stock availability – and flag risks or opportunities.</li><li>Help plan and execute weekly and monthly promotions in collaboration with suppliers and internal stakeholders.</li><li>Ensure accurate and timely listing of products, content, and images on the app in coordination with the content team.</li><li>Liaise with the supply chain team to support availability, smooth onboarding of new SKUs, and replenishment cycles.</li><li>Conduct market research to identify trends, new product opportunities, and benchmark pricing.</li><li>Maintain strong working relationships with key suppliers and help prepare for periodic business reviews.</li></ul><p><strong>What You'll Need</strong></p><br><ul><li>2–3 years of experience&amp;nbsp;within a <strong>retail or quick/ e-commerce</strong> environment.</li><li><strong>Strong understanding of the market in the UAE</strong>, including supplier landscape, seasonality, and quality standards.</li><li>Strong communication and coordination skills, with a <strong>strong commercial mindset</strong>.</li><li>Detail-oriented with solid organizational and time management abilities.</li><li>Proficiency in Excel or Google Sheets; familiarity with reporting and data tools is a plus.</li><li><strong>Strong analytical abilities</strong> and understanding of commercial KPIs and category performance metrics.</li><li>Passion for grocery retail and a strong desire to build a career in category management.</li><li>A proactive attitude, willingness to learn, and the ability to work in a dynamic, fast-paced environment.</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Tabby:</strong><br><br>Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.<br><br><strong>About the Role:</strong>The Account Management Specialist manages a portfolio of strategic and enterprise merchants, driving long-term growth, retention, and product adoption across accounts. Acting as a trusted advisor, the specialist is responsible for developing account strategies, identifying revenue opportunities, and delivering data-driven recommendations that maximize merchant performance and business outcomes.<br><br>This role requires strong commercial acumen, analytical capabilities, and stakeholder management skills. The Account Management Specialist is expected to operate independently, lead strategic merchant conversations, influence decision-making, and drive the adoption of Tabby's full product suite. The role also plays a key part in cross-functional initiatives, process improvements, and strategic projects that support broader business objectives.<br><br> <br> Key Responsibilities<br><strong>Strategic Account Management:<br></strong><br><br><ul><li>Own and manage a portfolio of strategic and enterprise merchants, driving retention, growth, and long-term partnership success.</li><li>Build relationships with key decision-makers and act as a trusted advisor to merchants.</li><li>Develop and execute account growth plans aligned with merchant objectives and Tabby's commercial strategy.<br></li></ul><strong>Revenue Growth &amp; Product Expansion:<br></strong><br><br><ul><li>Drive revenue growth through upselling, cross-selling, and expansion of Tabby's products and services.</li><li>Identify opportunities to increase product penetration across the portfolio, including new and existing solutions.</li><li>Lead commercial discussions and proactively position relevant products based on merchant needs and performance insights.</li><li>Own pipeline generation within the portfolio and track expansion opportunities through to execution.<br></li></ul><strong>Data Analytics &amp; Portfolio Optimization<br></strong><br><br><ul><li>Analyze merchant performance, transaction trends, conversion metrics, and product adoption to identify growth opportunities and risks.</li><li>Translate complex datasets into actionable recommendations that improve merchant performance and revenue contribution.</li><li>Conduct portfolio reviews, business reviews, and strategic performance discussions with merchants.</li><li>Build dashboards, reports, and presentations to support data-driven decision-making.<br></li></ul><strong>Strategic Projects &amp; Business Initiatives:<br></strong><br><br><ul><li>Lead and contribute to strategic initiatives, product launches, operational improvements, and merchant experience enhancements.</li><li>Identify process improvement opportunities and support automation and scalability initiatives across the business.</li><li>Partner with leadership and cross-functional teams on high-impact commercial and operational projects.<br></li></ul><strong>Merchant Success &amp; Problem Resolution:<br></strong><br><br><ul><li>Proactively identify merchant challenges and business risks before they impact performance.</li><li>Take ownership of complex merchant escalations and coordinate stakeholders to drive timely resolution.</li><li>Ensure merchants receive strategic recommendations and solutions that support continued growth.<br></li></ul><strong>Cross-Functional Leadership:<br></strong><br><br><ul><li>Collaborate closely with Product, Marketing, Sales, Operations, Risk, Finance, and Tech teams to deliver merchant solutions and achieve business objectives.</li><li>Act as the primary point of coordination for strategic merchant initiatives requiring cross-functional involvement.<br></li><li>Influence internal stakeholders and drive alignment to achieve successful merchant outcomes.<br></li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.</li><li>3-5+ years of experience in Account Management, Customer Success, Partnerships, Business Development, or a similar client-facing role.</li><li>Proven experience independently managing enterprise or strategic accounts.</li><li>Strong commercial mindset with demonstrated success in driving revenue growth, upselling, and cross-selling.</li><li>Advanced analytical skills with the ability to interpret data, identify trends, and translate insights into business recommendations.</li><li>Experience conducting portfolio reviews, business reviews, and presenting performance insights to senior stakeholders.</li><li>Strong stakeholder management, negotiation, and relationship-building skills.</li><li>Ability to manage multiple strategic initiatives and priorities simultaneously.</li><li>Experience working cross-functionally with Product, Marketing, Operations, Finance, and Technical teams.</li><li>Advanced proficiency in Excel/Google Sheets and experience with Tableau, Power BI, or similar analytics tools.</li><li>Experience within fintech, payments, BNPL, e-commerce, or technology industries is preferred.</li></ul> <br> Job Benefits<br><ul><li>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li><li>A working environment that gives you autonomy and responsibility from day one.</li><li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li><li>Participation in the company’s employee stock options program.</li><li>Health Insurance.</li><li>&nbsp;Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE COMPANY &amp; ROLE We are a deep-tech intelligence holding company with multiple business units and acquisitions scaling in parallel.<br> As the business expands, we are hiring two Junior Cost and Accounting Engineers to help design, build, and govern the cost frameworks that support our growth.<br> This title is intentional.<br> These are not traditional accounting or finance reporting roles.<br> We are looking for individuals who can approach cost management as an engineering discipline - structuring how costs are captured, allocated, analysed, and controlled across the business.<br> One role will be embedded within the Technology function, while the other will sit within the Commercial function.<br> As the group continues to grow through new business units and acquisitions, there will also be future opportunities to support acquisition-related cost structures.<br> COST GOVERNANCE AND ALLOCATION FRAMEWORKS Cost management is not the same as accounting or financial reporting.<br> While accounting explains what has already happened, this role is focused on designing and governing how costs are structured, allocated, tracked, and controlled across the business.<br> We are looking for someone who understands cost management as a discipline in its own right — someone who can go beyond running reports and instead build clear cost allocation methodologies, track costs at project and function level, and provide leadership with early visibility before issues become problems.<br> This role is not for someone who simply reports numbers after the fact.<br> It is for someone who can understand how costs move through a business, create the right frameworks to manage them, and help leadership make better decisions based on structured, accurate, and forward-looking cost visibility.<br> WHAT YOU WILL DO · Build cost allocation frameworks within their embedded function from scratch.<br> · Manage overhead allocations from HQ across business units.<br> · Track project-wise cost allocations - direct and indirect costs.<br> · Produce accurate, timely budget reports for their service line without being chased.<br> · Identify where costs are miscoded, duplicated, or untracked and fix it.<br> · Give leadership cost visibility in real time, not retrospectively.<br> · One role will eventually move into acquisitions integration.<br> WHAT ARE WE LOOKING FOR · CMA qualification or active study toward it — this is the primary signal on a CV · Has worked in a tech company, portfolio company, or multi-entity group environment · Has built cost models and allocation frameworks from scratch - not just inherited and maintained them · Understands direct and indirect cost allocation, overhead allocation from HQ, and project-wise cost tracking · Junior or seniority level is not the requirement, genuine technical depth is WHAT KIND OF PERSON ARE WE LOOKING FOR · Technically rigorous - knows this discipline deeply, not generically · Proactive - if data is not there, goes and finds it, does not wait · Can work embedded inside a non-finance function alongside people who do not speak finance · Thinks beyond the report - translates numbers into decisions and flags problems early ROLE SCOPE CLARIFICATION This is not a general accounting, financial control, or month-end reporting role.<br> While accounting knowledge is valuable, the focus of this position is not limited to producing management accounts, closing reports, or summarizing historical financial performance.<br> This role is designed for someone who can actively structure, govern, and improve cost visibility across projects, functions, and business units.<br> Candidates whose experience is primarily limited to running reports or preparing standard accounting outputs may not be aligned with the core purpose of this role.<br></span> </div>