وظائف مدير فرع - دبي الإمارات

Additional Information<br><br>Job Number 26107336<br><br>Job Category Finance & Accounting<br><br>Location Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br><br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description<br><br>Sofitel Dubai Downtown<br><br>French luxury and local cuisine in the world's most exciting city<br><br>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.<br><br>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Front Office Supervisor<br><br>To lead and supervise the entire front office team of Heartists towards the attainment of the highest standards of service excellence in accordance with the company guidelines. Supervise the Front Office operations, including the Reception, CID, and Guest Relations, ensuring that the hotel standards and procedures are fully known and followed. Ensure appropriate stock levels for the smooth run of the Front Office operations and to prepare requisitions accordingly. Daily implement and control the checklists Ensure a proper handover between the shifts. Upsell rooms, Food and Beverage outlets and other facilities whenever opportunities arise. To ensure that all guests receive a warm welcome and that they enjoy their stay, being offered the finest personal service Offer assistance at any time in the operations and to monitor, highlight, and suggest improvements on any dysfunction Maintain an atmosphere of high morale and a happy working relationship among the team. Takes responsibility for anticipating and meeting customer needs<br><br>Qualifications<br><br>Diploma or degree in hospitality With at least 2 years relevant and similar work experience in a hotel Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus

Role Description A Supervisor is responsible for overseeing day-to-day operational activities, supervising employees, coordinating work assignments, monitoring performance, maintaining quality and safety standards, and ensuring tasks are completed efficiently and according to company policies and procedures. The role acts as a key link between management and frontline employees, providing guidance, resolving operational issues, monitoring productivity, and supporting the achievement of departmental and organizational objectives. Key Responsibilities Supervise and coordinate daily activities of assigned employees, teams, or operational areas. Allocate work assignments, tasks, shifts, schedules, and responsibilities according to operational requirements. Monitor employee attendance, punctuality, productivity, performance, and adherence to assigned schedules. Provide day-to-day guidance, coaching, instructions, and support to team members. Ensure employees understand and follow company policies, procedures, work instructions, and operational standards. Monitor the quality, accuracy, efficiency, and timely completion of assigned work. Conduct routine inspections and operational checks to identify issues, defects, delays, safety concerns, or process gaps. Address employee questions, operational problems, customer concerns, and workplace issues promptly and professionally. Escalate significant operational, safety, quality, staffing, or customer-service issues to management when required. Coordinate with other departments to ensure smooth workflow, communication, resource availability, and operational continuity. Monitor staffing levels and identify manpower requirements, scheduling gaps, overtime needs, and resource constraints. Assist with recruitment, onboarding, training, orientation, and integration of new employees where required. Provide on-the-job training, coaching, mentoring, and performance feedback to employees. Monitor employee compliance with health and safety requirements, workplace rules, and company standards. Promote a safe, professional, respectful, and productive working environment. Maintain accurate records of attendance, work assignments, productivity, incidents, inspections, performance, and operational activities. Prepare daily, weekly, and monthly operational reports, team updates, performance summaries, and management reports. Monitor departmental KPIs, productivity targets, service levels, quality standards, and operational performance. Investigate operational incidents, customer complaints, quality issues, employee concerns, and process failures. Support root-cause analysis and implement corrective and preventive actions where required. Ensure equipment, tools, materials, vehicles, facilities, and other operational resources are used properly and maintained appropriately. Monitor inventory, supplies, materials, or equipment availability within the assigned operational area where applicable. Coordinate with procurement, warehouse, maintenance, logistics, HR, finance, customer service, and other departments as required. Ensure work areas, facilities, equipment, and operational environments remain clean, organized, safe, and compliant. Monitor compliance with applicable regulatory requirements, company policies, quality standards, and industry procedures. Assist management with implementing new policies, procedures, operational initiatives, process improvements, and organizational changes. Support performance evaluations, employee development plans, disciplinary procedures, recognition programs, and other people-management activities. Handle employee grievances, workplace conflicts, attendance issues, and disciplinary matters fairly and in accordance with company procedures. Maintain confidentiality of employee information, operational data, customer information, company records, and other sensitive information. Coordinate shift handovers and ensure important operational information is communicated accurately between teams. Monitor workload, workflow, turnaround times, and resource utilization to improve operational efficiency. Identify bottlenecks, recurring problems, process inefficiencies, and opportunities for improvement. Support emergency response, incident management, business-continuity activities, and operational recovery where required. Maintain current knowledge of company procedures, industry practices, safety requirements, and operational standards. Encourage teamwork, accountability, employee engagement, customer service, and continuous improvement. Identify opportunities to improve team productivity, service quality, operational efficiency, employee performance, safety, and customer satisfaction. Contribute to continuous improvement of departmental operations, workforce coordination, quality standards, service delivery, compliance, and overall organizational performance. Qualifications Diploma or Bachelor's degree in Business Administration, Management, Operations Management, or a related field is preferred, depending on the industry. Previous supervisory, team-lead, operational, administrative, or industry-specific experience is preferred. Demonstrated ability to supervise employees and coordinate daily operational activities. Good understanding of workforce scheduling, task allocation, performance monitoring, and operational procedures. Strong leadership, communication, interpersonal, coaching, and team-management skills. Excellent organizational, planning, time-management, and problem-solving abilities. Strong attention to detail and ability to monitor quality, productivity, safety, and compliance requirements. Ability to make practical decisions and resolve operational issues effectively. Good understanding of workplace health and safety, company policies, quality standards, and applicable regulations. Proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Power Point. Familiarity with HR systems, workforce-management systems, ERP platforms, operational software, or industry-specific systems is advantageous. Strong reporting, documentation, record-keeping, and data-analysis skills. Ability to manage multiple tasks, employees, priorities, deadlines, and operational requirements simultaneously. Ability to provide effective training, coaching, mentoring, and constructive performance feedback. Strong conflict-resolution, negotiation, customer-service, and employee-relations skills. Ability to work flexible schedules, including shifts, weekends, public holidays, overtime, or extended hours where required. Relevant industry certifications, supervisory training, health and safety qualifications, or professional credentials are advantageous. Ability to work effectively with employees, managers, customers, suppliers, contractors, and cross-functional departments. Professional, reliable, fair, proactive, organized, accountable, and results-oriented. Strong commitment to employee development, operational excellence, workplace safety, service quality, productivity, compliance, teamwork, and continuous improvement.