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<p>Risk Officer / Assistant Manager / Manager</p><p>Location:Dubai UAE</p><p>Maximum Age:45 Years</p><br><p>Experience: Minimum 3 years in Risk Management within Banking / Financial Institutions</p><p>UAE Banking Experience: 2–3 years will be a strong advantage</p><p>Qualification: Bachelor’s / Post Graduate Degree</p><p>Preferred Certifications: FRM | PRM | CFA | CA | CMA/ICWA | CFE</p><br><p>KEY RESPONSIBILITIES</p><p>The selected candidate will be responsible for managing and strengthening risk frameworks across banking operations, including:</p><p>Implementing and overseeing Enterprise-wide Risk Management Frameworks</p><p>Ensuring alignment with CBUAE & RBI regulatory requirements</p><p>Risk governance, monitoring, dashboards & regulatory reporting</p><p>Fraud Risk, Operational Risk, Credit Risk & Market Risk Management</p><p>Risk gap assessments and policy/process reviews</p><p>Stress testing, scenario analysis & vulnerability assessment</p><p>Reviewing and strengthening KRI frameworks</p><p>AML, KYC & regulatory compliance risk management</p><p>Risk reporting to internal, group and international risk functions</p><p>Identifying and escalating control risks to senior management</p><p>Coordination with regulators, auditors and internal stakeholders</p><p>Conducting/assisting with risk committee meetings and governance</p><p>Reviewing and updating risk-related policies and procedures</p><br><p>TECHNICAL & DOMAIN EXPOSURE</p><p>Hands-on experience with Finacle / Core Banking Systems</p><p>Experience integrating core banking systems with risk monitoring/reporting</p><p>Understanding of IFRS 9, FRTB & IRRBB</p><p>Strong understanding of branch banking operations</p><p>Exposure to multi-jurisdictional regulatory frameworks</p><p>Ability to identify risks across diverse banking functions</p><p><strong>Desired Candidate Profile</strong></p><p>Strong Banking / Financial Institution Risk Management experience </p><p>Exposure to UAE Banking & CBUAE regulations preferred </p><p>Strong knowledge of RBI regulatory framework </p><p>Experience across Fraud & Operational Risk </p><p>Strong analytical and problem-solving capabilities </p><p>Excellent communication and stakeholder management skills </p><p>Ability to work with senior management, regulators and auditors </p><p>Experience working in a dynamic, multicultural environment </p><p>Willingness to work across branches/offices within the UAE </p><p>Arabic language knowledge – Added Advantage</p>

???? WE’RE HIRING: PORTFOLIO MANAGER???? Dubai, United Arab Emirates ???????????? Position: Portfolio Manager???? Level: Senior / Managerial???? Industry: Investment | Asset Management | Financial Services???? LEAD INVESTMENT STRATEGY. MANAGE PERFORMANCE. CREATE VALUE. We’re seeking a strategic and commercially driven Portfolio Manager to oversee investment portfolios, develop effective investment strategies, manage risk, and maximize long-term returns. If you have strong investment expertise, analytical thinking, and a proven ability to make informed portfolio decisions, this is an exciting opportunity to grow your career in Dubai’s dynamic financial market. ???????? ROLE RESPONSIBILITIES✅ Develop and implement portfolio investment strategies aligned with objectives✅ Monitor portfolio performance, market conditions, and investment opportunities✅ Conduct in-depth financial, market, and investment analysis✅ Evaluate asset allocation and optimize portfolio risk and returns✅ Identify new investment opportunities across relevant asset classes✅ Manage portfolio risks and ensure compliance with investment guidelines✅ Prepare investment reports, performance analysis, and strategic recommendations✅ Present portfolio performance and investment strategies to senior stakeholders✅ Collaborate with research, risk, finance, and investment teams???? QUALIFICATIONS✔️ 5+ years of experience in Portfolio Management, Asset Management, Investment Management, or related fields✔️ Strong knowledge of investment analysis, asset allocation, and portfolio strategy✔️ Proven experience managing investment portfolios and assessing risk✔️ Excellent financial modeling and analytical capabilities✔️ Strong understanding of financial markets and investment products✔️ Excellent communication, presentation, and decision-making skills✔️ CFA, CAIA, or relevant professional qualification is an advantage✔️ Bachelor’s degree in Finance, Economics, Accounting, or a related discipline preferred???? WHY JOIN US????? Build your investment career in Dubai’s international financial environment???? Manage meaningful portfolios and strategic investment initiatives???? Work alongside experienced investment and financial professionals???? Access strong opportunities for professional and leadership development???? Join a performance-driven organization focused on long-term value creation???? APPLY NOW! Ready to take your investment career to the next level????? Apply today and become a key player in portfolio growth and investment strategy in Dubai! ????????????#Hiring #Dubai Jobs #UAEJobs #Portfolio Manager #Investment Jobs #Asset Management #Finance Jobs #Dubai Careers #Investment Management #Now Hiring

Human Resources Manager | Reef Group Position Title: Human Resources Manager Location: Dubai, United Arab Emirates Job Type: Full-Time<br>About the Role Reef Group is seeking an experienced Human Resources Manager to lead and manage HR operations for our UAE business. The role will serve as the main HR representative in Dubai and the key point of coordination between UAE employees and management and the Human Resources Department at Reef Group Headquarters in Riyadh. The HR Manager will be responsible for ensuring effective HR operations, compliance with UAE Labor Law, employee relations, payroll coordination, government-related employment processes, and consistent implementation of Group HR policies and procedures.<br>Key Responsibilities Lead and manage day-to-day HR operations across the UAE. Act as the primary HR point of contact for employees and management in Dubai. Maintain strong coordination and alignment with Reef Group Headquarters HR team. Manage the full employee lifecycle, including onboarding, employee relations, contract changes, promotions, transfers, and offboarding. Oversee attendance, leave management, payroll inputs, employee documentation, and HR records. Ensure compliance with UAE Labor Law and applicable employment requirements. Oversee visa, work permit, Emirates ID, medical insurance, and related government processes. Handle employee relations, disciplinary matters, grievances, and policy-related cases in coordination with Headquarters. Coordinate with Finance, IT, Administration, Government Relations, Talent Acquisition, and other departments. Prepare and monitor HR reports, headcount, turnover, attendance, and employee movements. Support the implementation and improvement of Group HR policies, systems, and employee initiatives in the UAE.<br>Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.5–8 years of relevant HR experience, with strong exposure to HR Operations and employee relations. Strong practical knowledge of UAE Labor Law and employment requirements. Experience managing employee lifecycle, payroll coordination, contracts, visas, work permits, and HR administration. Experience within retail, large groups, multi-entity organizations, or fast-growing companies is a must. Strong leadership, communication, problem-solving, and stakeholder management skills. Strong Arabic and English communication skills. Professional HR certification such as SHRM, CIPD, HRCI, or equivalent is an advantage.<br>Why Join Us? Join Reef Group during an exciting stage of regional and international growth. As Human Resources Manager – UAE, you will take ownership of local HR operations, partner closely with management, and play a key role in strengthening HR practices and supporting our continued expansion.

???????? WE’RE HIRING: SERVICE DELIVERY MANAGER ???????????? Dubai, United Arab Emirates ???????????? IT Service Delivery | Operations | Customer Experience???? Management Opportunity | Service Excellence | Career Growth✨ LEAD SERVICE EXCELLENCE. DRIVE PERFORMANCE. DELIVER RESULTS IN DUBAI! We’re looking for an experienced Service Delivery Manager to oversee service operations, strengthen client relationships, and ensure consistent delivery against agreed performance standards. If you have strong leadership, stakeholder-management, and operational skills, this could be your next career opportunity! ???????????? ROLE RESPONSIBILITIES???? Manage end-to-end service delivery and ensure services consistently meet agreed objectives and SLAs.???? Monitor KPIs, SLAs, service quality, availability, response times, and customer satisfaction.???? Build strong relationships with clients, business stakeholders, vendors, and internal teams.???? Oversee incident, problem, request, and escalation management to ensure timely resolution.???? Coordinate change and service-improvement initiatives while minimizing operational disruption.???? Prepare service reports, performance dashboards, reviews, and management updates.???? Identify service risks, recurring issues, and operational gaps, then implement corrective actions.⚙️ Drive continuous improvement across processes, systems, workflows, and service performance.???? Lead, coach, and develop service delivery and operations teams.???? Work closely with technical, project, security, infrastructure, and business teams to deliver reliable services.???? QUALIFICATIONS???? Bachelor’s degree in IT, Computer Science, Business Administration, or a related field preferred.???? 5+ years of experience in service delivery, IT operations, customer success, or technology management.????️ Strong understanding of ITSM, SLA management, incident/problem/change management, and service governance.???? Knowledge of ITIL frameworks and service-management best practices.???? Experience with ITSM platforms such as Service Now, Jira Service Management, or similar tools.???? Strong analytical, reporting, problem-solving, and decision-making abilities.???? Excellent communication, stakeholder-management, negotiation, and leadership skills.???????? UAE/GCC experience is an advantage.???? ITIL, PMP, PRINCE2, or relevant professional certifications are an advantage.???? WHY JOIN US????? Take a key leadership role in service operations within Dubai’s dynamic business environment.???? Drive measurable improvements in service quality, efficiency, and customer satisfaction.???? Work with modern technology, service-management platforms, and cross-functional teams.???? Collaborate with clients and professionals in a diverse international environment.???? Build strong leadership experience with opportunities for long-term career progression.???? READY TO LEAD SERVICE DELIVERY TO THE NEXT LEVEL????? APPLY NOW! Bring your leadership, operational expertise, and passion for service excellence to an exciting Service Delivery Manager opportunity in Dubai, UAE! ????????????#Hiring #Service Delivery Manager #Service Delivery #ITService Management #ITJobs #Dubai Jobs #UAEJobs #ITIL #Operations Manager #Technology Jobs #Dubai Careers #Now Hiring

Human Resources Manager | Reef Group Position Title: Human Resources Manager Location: Dubai, United Arab Emirates Job Type: Full-Time<br>About the Role Reef Group is seeking an experienced Human Resources Manager to lead and manage HR operations for our UAE business. The role will serve as the main HR representative in Dubai and the key point of coordination between UAE employees and management and the Human Resources Department at Reef Group Headquarters in Riyadh. The HR Manager will be responsible for ensuring effective HR operations, compliance with UAE Labor Law, employee relations, payroll coordination, government-related employment processes, and consistent implementation of Group HR policies and procedures.<br>Key Responsibilities Lead and manage day-to-day HR operations across the UAE. Act as the primary HR point of contact for employees and management in Dubai. Maintain strong coordination and alignment with Reef Group Headquarters HR team. Manage the full employee lifecycle, including onboarding, employee relations, contract changes, promotions, transfers, and offboarding. Oversee attendance, leave management, payroll inputs, employee documentation, and HR records. Ensure compliance with UAE Labor Law and applicable employment requirements. Oversee visa, work permit, Emirates ID, medical insurance, and related government processes. Handle employee relations, disciplinary matters, grievances, and policy-related cases in coordination with Headquarters. Coordinate with Finance, IT, Administration, Government Relations, Talent Acquisition, and other departments. Prepare and monitor HR reports, headcount, turnover, attendance, and employee movements. Support the implementation and improvement of Group HR policies, systems, and employee initiatives in the UAE.<br>Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.5–8 years of relevant HR experience, with strong exposure to HR Operations and employee relations. Strong practical knowledge of UAE Labor Law and employment requirements. Experience managing employee lifecycle, payroll coordination, contracts, visas, work permits, and HR administration. Experience within retail, large groups, multi-entity organizations, or fast-growing companies is a must. Strong leadership, communication, problem-solving, and stakeholder management skills. Strong Arabic and English communication skills. Professional HR certification such as SHRM, CIPD, HRCI, or equivalent is an advantage.<br>Why Join Us? Join Reef Group during an exciting stage of regional and international growth. As Human Resources Manager – UAE, you will take ownership of local HR operations, partner closely with management, and play a key role in strengthening HR practices and supporting our continued expansion.

Human Resources Manager | Reef Group Position Title: Human Resources Manager Location: Dubai, United Arab Emirates Job Type: Full-Time<br>About the Role Reef Group is seeking an experienced Human Resources Manager to lead and manage HR operations for our UAE business. The role will serve as the main HR representative in Dubai and the key point of coordination between UAE employees and management and the Human Resources Department at Reef Group Headquarters in Riyadh. The HR Manager will be responsible for ensuring effective HR operations, compliance with UAE Labor Law, employee relations, payroll coordination, government-related employment processes, and consistent implementation of Group HR policies and procedures.<br>Key Responsibilities Lead and manage day-to-day HR operations across the UAE. Act as the primary HR point of contact for employees and management in Dubai. Maintain strong coordination and alignment with Reef Group Headquarters HR team. Manage the full employee lifecycle, including onboarding, employee relations, contract changes, promotions, transfers, and offboarding. Oversee attendance, leave management, payroll inputs, employee documentation, and HR records. Ensure compliance with UAE Labor Law and applicable employment requirements. Oversee visa, work permit, Emirates ID, medical insurance, and related government processes. Handle employee relations, disciplinary matters, grievances, and policy-related cases in coordination with Headquarters. Coordinate with Finance, IT, Administration, Government Relations, Talent Acquisition, and other departments. Prepare and monitor HR reports, headcount, turnover, attendance, and employee movements. Support the implementation and improvement of Group HR policies, systems, and employee initiatives in the UAE.<br>Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.5–8 years of relevant HR experience, with strong exposure to HR Operations and employee relations. Strong practical knowledge of UAE Labor Law and employment requirements. Experience managing employee lifecycle, payroll coordination, contracts, visas, work permits, and HR administration. Experience within retail, large groups, multi-entity organizations, or fast-growing companies is a must. Strong leadership, communication, problem-solving, and stakeholder management skills. Strong Arabic and English communication skills. Professional HR certification such as SHRM, CIPD, HRCI, or equivalent is an advantage.<br>Why Join Us? Join Reef Group during an exciting stage of regional and international growth. As Human Resources Manager – UAE, you will take ownership of local HR operations, partner closely with management, and play a key role in strengthening HR practices and supporting our continued expansion.

Senior Talent Acquisition Manager Dubai Highly Competitive package<br>Clear Engineering are working on behalf of a Data Centre Start-Up business who are looking to build out their Talent Acquisition function by adding a Senior/Talent Acquisition Manager to support with a major increase of projects across the world.<br>Fantastic opportunity for a Construction / Engineering / Real Estate recruiter in Dubai, engaging with key stakeholders setting Talent Acquisition strategy, hiring and leading teams and sourcing and managing Senior level candidates through the the recruitment process to ensure securing the best talent in the market.<br>Roles and Responsibilities Play a key part in global talent acquisitions strategy Engaging with Senior level candidates up to C-Suite, ensuring suitability for the business and managing them through the recruitment process. Hire across multiple verticals within projects and construction Negotiation of compensation and packages to attract top talent Facilitate a positive candidate experience from offer acceptance through to integration into the organisation Manage seamless onboarding processes to ensure candidates transition smoothly into their roles.<br>Key Requirements5-10 years experience in Construction, Engineering or Real Estate recruitment Experience managing and leading a team Proven recruitment experience at a Senior level with strong understanding of your relevant market

Position: Operations Manager Industry: Scaffolding / Access Solutions / Construction Support Seniority: Managerial<br>We are hiring Operations Manager – Scaffolding to lead and oversee all scaffolding operations across multiple Oil & Gas and industrial projects. This is a senior leadership role responsible for ensuring operational excellence, safety compliance, and efficient resource management across all project sites.<br>Responsibilities:Lead and oversee all scaffolding operations, including planning, execution strategies, and resource management across multiple projects Ensure compliance with international safety standards (OSHA, BS EN) and manage scaffolding for shutdowns, maintenance, and construction activities Manage, mentor, and develop scaffolding teams while ensuring workforce competency, certification, and discipline Coordinate with clients, consultants, and internal teams, providing progress updates and resolving operational issues Maintain strict HSE compliance and ensure high-quality, safe execution of all scaffolding activities<br>Qualifications:Degree in Civil or Mechanical Engineering (or related field) Minimum 12 years of scaffolding experience, including 5+ years in a senior leadership role Proven experience in Oil & Gas shutdowns, maintenance, and industrial construction projects Valid UAE Driving License Strong leadership, communication, and project management skills

Position Title: E-Commerce Manager Employment Type: Full Time Salary AED: up to 10,000 depending on experience and qualifications Job Location: Sharjah, UAE<br>About the Client: A leading UAE-based FMCG distributor representing international brands across Modern Trade, Traditional Trade, E-commerce, and HORECA<br>Job Description: Manage the day-to-day e-commerce operations and lead the e-commerce team. Manage product listings, pricing, promotions, online orders, and product availability across e-commerce platforms. Monitor online sales performance and analyse e-commerce data to identify opportunities for growth and improvement. Coordinate with internal teams and e-commerce platforms to ensure smooth operations, order fulfilment, and customer service<br>Qualifications: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field. 3+ years FMCG experience in food or non-food products is mandatory Strong understanding of e-commerce platforms, online sales, and digital operations. Good analytical, communication, and coordination skills<br>How to Apply:Send your CV in word format to: ECOMMERCEJOBZ2020 AT GMAIL DOT COM and use “E-Commerce Manager” as email subject.

Senior Talent Acquisition Manager Dubai Highly Competitive package<br>Clear Engineering are working on behalf of a Data Centre Start-Up business who are looking to build out their Talent Acquisition function by adding a Senior/Talent Acquisition Manager to support with a major increase of projects across the world.<br>Fantastic opportunity for a Construction / Engineering / Real Estate recruiter in Dubai, engaging with key stakeholders setting Talent Acquisition strategy, hiring and leading teams and sourcing and managing Senior level candidates through the the recruitment process to ensure securing the best talent in the market.<br>Roles and Responsibilities Play a key part in global talent acquisitions strategy Engaging with Senior level candidates up to C-Suite, ensuring suitability for the business and managing them through the recruitment process. Hire across multiple verticals within projects and construction Negotiation of compensation and packages to attract top talent Facilitate a positive candidate experience from offer acceptance through to integration into the organisation Manage seamless onboarding processes to ensure candidates transition smoothly into their roles.<br>Key Requirements5-10 years experience in Construction, Engineering or Real Estate recruitment Experience managing and leading a team Proven recruitment experience at a Senior level with strong understanding of your relevant market

Business Excellence Manager Role Description We are seeking a strategic and analytical Business Excellence Manager to drive operational efficiency, process improvement, and sustainable business performance. The role involves reviewing business processes, identifying improvement opportunities, developing performance frameworks, analyzing operational data, and supporting the implementation of initiatives that enhance productivity and service quality. You will work closely with cross-functional teams to establish best practices, improve workflows, monitor key performance indicators, and support continuous improvement programs. The ideal candidate combines strong analytical thinking with structured problem-solving, stakeholder management, and a practical approach to achieving measurable business outcomes. Qualifications Bachelor’s degree or above in Business Administration, Management, Finance, Engineering, Operations, or a related field. Strong understanding of business processes, performance management, and continuous improvement principles. Excellent analytical, problem-solving, and project management skills. Ability to interpret business data, identify trends, and develop actionable recommendations. Strong communication, presentation, and stakeholder management abilities. Proficiency in Microsoft Excel and Power Point; familiarity with BI, process mapping, or workflow tools is a plus. Highly organized, detail-oriented, and results-driven. Ability to manage multiple priorities and collaborate effectively across functions.

Learning & Development Manager Role Description We are seeking a strategic and people-focused Learning & Development Manager to design and implement initiatives that strengthen employee capabilities, engagement, and organizational performance. The role involves identifying learning needs, developing training programs, coordinating learning activities, evaluating program effectiveness, and supporting career and talent development initiatives. You will work closely with business leaders and internal teams to align learning strategies with organizational goals, promote a culture of continuous development, and enhance employee performance. The ideal candidate combines strong communication and organizational skills with a passion for developing people and creating impactful learning experiences. Qualifications Bachelor’s degree or above in Human Resources, Business, Education, Psychology, Organizational Development, or a related field. Strong understanding of learning and development principles, training design, and talent development. Excellent communication, facilitation, presentation, and interpersonal skills. Strong project management, organizational, and problem-solving abilities. Ability to assess learning needs and translate business requirements into effective development programs. Proficiency in Microsoft Office and familiarity with Learning Management Systems or digital learning platforms. Strong analytical mindset with the ability to evaluate learning outcomes and program effectiveness. Creative, adaptable, collaborative, and passionate about employee growth and continuous improvement.

Role Description The Program Manager will oversee the planning, coordination, and execution of لقاء الـ25 gatherings and related initiatives in a part-time, remote capacity. This role includes organizing meeting agendas, managing schedules, and coordinating communication among members to ensure smooth and timely collaboration. The Program Manager will document key discussion points and action items, follow up on commitments, and maintain records and reports for ongoing programs. Responsibilities also include supporting stakeholder engagement, managing online collaboration tools, and identifying opportunities to improve processes, logistics, and member experience. Qualifications Program and project coordination skills, including planning, scheduling, and monitoring progress. Stakeholder management and communication abilities to collaborate with senior leaders and diverse participants. Strong organizational and time-management skills, with attention to detail and the ability to handle multiple tasks. Experience working remotely, with proficiency in digital collaboration tools and virtual meeting platforms. Fluency in Arabic and proficiency in English, with clear written and verbal communication. Background in program management, community building, or event coordination is highly beneficial. Bachelor’s degree in business, communications, public administration, or a related field preferred. Demonstrated ability to work independently, exercise sound judgment, and maintain confidentiality.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Title: Assistant Manager - Fraud Risk (6 Month Contract)Location: Dubai<br> About the Client:Our client, a leading digital financial services organisation, is seeking an Assistant Manager - Fraud Risk to join their team on a 6 month contract basis. This role will play a key part in strengthening the organisation’s fraud risk management framework and enhancing its overall fraud governance and control environment.<br> Key Responsibilities:Support the enhancement of the fraud risk management framework.Conduct fraud risk assessments across products, processes, and business activities.Develop and maintain fraud-related policies, standards, and governance documentation.Review and strengthen the fraud control framework to ensure effective risk management.Collaborate with stakeholders to embed fraud risk practices across the organisation.Support the ongoing review and enhancement of fraud risk reporting and governance.<br> Key Requirements:5–8 years’ experience in fraud risk, fraud governance, or fraud framework roles within banking or financial services.Strong understanding of fraud risk frameworks, governance, and control environments.Experience developing or enhancing fraud policies, standards, and risk assessments.Excellent stakeholder management and communication skills.Strong analytical and problem-solving abilities.Bachelor’s degree in a relevant discipline; relevant professional certifications are advantageous.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span>Responsible for the end-to-end management of Air Arabia Academy's engineering training function, covering CAR 147 approved type training and CAR 145 continuation (recurrent) training delivered to licensed and unlicensed maintenance personnel across Air Arabia Group airlines. Owns the quality, compliance, and currency of engineering training manuals and material; leads the engineering instructor cadre; coordinates training delivery with each Group AOC; and holds budget and P&amp;L accountability for the engineering training function in partnership with Finance. Acts as the primary interface between the Academy and Group AOC engineering/maintenance leadership on all training matters and works in close collaboration with the CAR 147 Quality Manager to ensure the Academy's engineering training organisation remains compliant and audit-ready at all times.</span></p><br><br><b>Key Result Responsibilities</b> <br><p><strong>Instructor &amp; Training Delivery Oversight</strong></p><br><br><ul><li>Line management of Engineering Instructors across CAR 147 (type training) and CAR 145 (continuation training) disciplines, including performance management, standardisation, and continued competency.</li><li>Oversight of the Engineering Training Coordinator function, ensuring scheduling, resource allocation, and administrative support to instructors is effective across all entities.</li><li>Ensure instructor qualifications, authorisations, and currency are maintained and recorded in line with CAR 147 requirements before instructors deliver training.</li><li>Ensure training delivery standards are consistent across all Group airlines, regardless of the delivering instructor or location.</li></ul><p><strong>Manual &amp; Material Compliance</strong></p><br><br><ul><li>Own the compliance and currency of all engineering training manuals, course material, and training media used for CAR 145 initial and continuation training, ensuring alignment with GCAA requirements and Academy quality standards.</li><li>Coordinate manual and course material review cycles with the CAR 147 Quality Manager and Academic Quality/Documentation team; escalate material requiring subject-matter-expert or QA sign-off before any update reaches instructors or trainees.</li><li>Maintain a documented review and revision-control process so manual status (draft, under review, approved) is always clear and traceable.</li></ul><p><strong>CAR 145 Continuation Training Coordination</strong></p><br><br><ul><li>Coordinate CAR 145 continuation training requirements with each of the Air Arabia Group airlines, aligning training calendars with fleet, licensing, and operational needs.</li><li>Track engineer training compliance status against each individual's licence category, type ratings, and recurrent training due dates; flag upcoming and overdue requirements to the relevant airline engineering leadership.</li><li>Ensure remedial training is identified, scheduled, and delivered to the required standard where competency, audit findings, or licensing gaps are identified, and that completion is properly recorded.</li></ul><p><strong><span>CAR 147 Compliance &amp; Quality</span></strong></p><br><br><ul><li><span>Work in collaboration with the CAR 147 Quality Manager to maintain the Academy's CAR 147 approval, supporting internal audits, GCAA inspections, and corrective action tracking (with formal compliance determinations remaining the Quality Manager's / Accountable Manager's decision).</span></li><li><span>Ensure all approved type rating training is delivered to the standard required by both GCAA and the receiving airline/customer, including where training is delivered on behalf of external customers.</span></li><li><span>Maintain the integrity of the CAR 147 examination database, including question bank security, version control, and restricted access, in coordination with the Examination Centre.</span></li></ul><br>. <br><p><strong><span>Airline (AOC) Interface</span></strong></p><br><br><ul><li><span>Act as the primary point of contact for Air Arabia Group AOCs on engineering training requirements — planning, scheduling, compliance status, and remedial actions.</span></li><li><span>Provide regular reporting to airline engineering/maintenance leadership on training compliance status across their engineer population.</span></li><li><span>Manage escalations from airlines regarding training capacity, delivery quality, or scheduling conflicts.</span></li></ul><p><strong><span>Manpower, Budget &amp; Contracts</span></strong></p><br><br><ul><li><span>Manage engineering training manpower planning in coordination with the Accountable Manager, including instructor recruitment, succession, and capacity planning against Group growth.</span></li><li><span>Hold budget and P&amp;L oversight for the engineering training function, ensuring training activity is tracked, allocated, and charged correctly to the relevant airline/customer in collaboration with Finance.</span></li><li><span>Coordinate and manage contracts with third-party training providers, external examiners, and outsourced instructional resources, including performance monitoring of contracted services.</span></li></ul><p><strong><span>Records &amp; Data Integrity</span></strong></p><br><br><ul><li><span>Ensure the accuracy and currency of all engineering training records (instructor authorisations, trainee attendance, assessment results, remedial actions) across all Group airlines.</span></li><li><span>Support internal and external audits by ensuring training records are complete, retrievable, and consistent with CAR 145/147 record-keeping requirements.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Provides direction, coaching and guidance to team members for their career and professional development. &nbsp;<br></span></li><li><span>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. &nbsp;&nbsp;<br></span></li><li><span>Ensures people management responsibilities are handled effectively in line with company procedures.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Valid (or recently held) Aircraft Maintenance Engineer Licence issued under GCAA CAR-66 (or equivalent, e.g. EASA Part-66), Category B1 and/or B2, ideally with type ratings relevant to the Group fleet (Airbus A320 family) is essential.</li><li>Regulatory and technical credibility with GCAA, Group AOC engineering leadership, and instructional staff.</li><li>Strong leadership of a geographically dispersed instructor team across multiple entities.</li><li>Financial acumen — budget ownership, cost tracking, and cross-charge accuracy.</li><li>Structured, quality-driven approach to documentation and records management.</li><li>Strong stakeholder and relationship management across airlines, regulators, and third-party providers.</li><li>Excellent verbal and written communication skills.</li><li>Training and evaluation skills.</li><li>Data analysis and problem-solving skills.</li><li>Resource management skills.</li><li>Knowledge of GCAA rules and regulations.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li><li>Sound judgement on escalation — knowing when a compliance, manual, or corrective-action matter requires sign-off from the Quality Manager or Accountable Manager rather than unilateral action.</li></ul><br><b>Work Experience</b> <br><p><span><strong>Essential:</strong></span></p><br><br><ul><li><span>Minimum 8–10 years' aircraft maintenance engineering experience within a CAR-145 (or Part-145) approved maintenance organisation, including exposure to line and/or base maintenance. </span></li><li><span>Minimum 3–5 years' experience in a training, quality, or compliance management role within a CAR-147 (or Part-147) approved maintenance training organisation, e.g. as a Training Manager, Quality Manager, or Compliance Manager. </span></li><li><span>Demonstrated working knowledge of GCAA CAR-66 (licensing), CAR-145 (continuing airworthiness maintenance/continuation training) and CAR-147 (approved maintenance training organisation) requirements. </span></li><li><span>Experience managing or contributing to CAR-147 manual systems (Training Procedures Manual / equivalent) and supporting GCAA audits or inspections. </span></li><li><span>Experience managing training budgets, cost tracking, and cross-charging in a multi-customer or multi-airline environment. </span></li><li><span>Strong stakeholder management experience, ideally across multiple airlines or AOCs.</span></li></ul><p><strong><span>Desirable:</span></strong></p><br><br><ul><li><span>Prior experience as a nominated CAR-147 Quality Manager, Compliance Manager, or Head of Training. </span></li><li><span>Familiarity with EASA Part-66/145/147 or other equivalent regulatory frameworks. </span></li><li><span>Experience with examination/assessment database management and examination security controls. </span></li><li><span>A recognised aeronautical engineering qualification (e.g. HND/Bachelor's degree) in addition to the AME licence. Instructor or assessor qualification/experience (e.g. B1/B2 type rating instructor, or GCAA-recognised instructional qualification).</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a <strong>Manager </strong></span><strong>Insurance- Claims</strong><span> and play a key role in driving financial strategy and decision making for a global business. Experience a fast-paced, multicultural environment where your insurance expertise will be central to shaping the future of aviation while making a meaningful impact on a global stage.</span></p><br><br><p><span>The selected candidate will manage the Insurance Claims team in the recovery of all claims under all classes of insurance that the Emirates Group and its Joint Venture Companies procure in order to optimise maximum recovery of claims in favour of the business unit. Provide technical advice and pro-active support to the various business units (UAE and World-Wide) on all matters involving the management and recovery of insurance claims.</span></p><br><br><p><strong><span>In this role, you will: </span></strong></p><br><br><ul><li><span>Manage the Insurance Claims team and ensure the timely recovery of claims under all of the classes/types of insurance - for all of Emirates Group and its Joint Venture Companies, UAE and worldwide. Given that each claim is different in its nature, circumstances, complexity, territory/jurisdiction and magnitude, the job holder is required to possess and exhibit extensive knowledge of the intricacies and sensitivities involved in each and must possess full insurance technical knowledge, and comprehension, of the cover, implications and requirements of the various insurance policies (eg. Property, Casualty, Financial Lines, Life/Personal Accident, Marine, Motor Vehicle, etc.) that could get triggered for the purpose of claims recovery.</span></li><li><span>Analyse and evaluate insurance policy coverage terms, conditions, exclusions and warranties relevant to the incident and operations of the business unit and determine the implications on recovery, or otherwise, from insurers and external parties in order to strategize claims processing and recoveries.</span></li><li><span>Ensure timely notification of claims to underwriters, surveyors, loss adjusters, solicitors, and responsible third parties in order to comply with statutory insurance, insurance and legal requirements - thereby securing each business units right of claim against insurers and third parties involved. The nature of the job requires the job holder to have extensive dealings and interactions at all levels within each such entity in the UAE and globally depending upon the territory and jurisdiction involved.</span></li><li><span>Based on review of all information / material / data and financials assimilated - comprehensively brief the business unit concerned of the various insurance dimensions and sensitivities that impact a claim and then initiate, attend and conduct insurance surveys by underwriters, surveyors, and loss adjusters, solicitors with the objective of making an initial and final assessment of the damage / loss.</span></li><li><span>The job holder is required to influence and negotiate a plan of repairs or replacement, acceptable to the business unit, secure admissibility of a claim from loss adjustors and insurers, arrange for optimum sale value of salvage and obtain the release of maximum interim claim payment pending formalisation of the final claim amount.</span></li><li><span>Advise business unit on the capture of all financial elements of a claim which are recoverable under the terms of the insurance policy, ranging from cost of external repairs / replacement / internal material and man-hours and all such other insured costs incurred as a result of the incident, so as to then compile and quantify all insured losses; scrutinise additional financial benefits available under the insurance policy so as to optimise maximum recovery of claim in favour of the business unit.</span></li><li><span>Evaluate recovery potential of controversial, grey area or disputed claims and recommend acceptance of ex-gratia or compromised settlements based on technical assessment of insurance implication and potential for full recovery or otherwise.</span></li><li><span>Maintain a comprehensive and up-dated data base of all claims and computing loss ratios and trends for the purpose of assisting in the departments analysis of risk, claims profile and loss prevention techniques relevant to each business unit.</span></li><li><span>Provide managerial and technical support to the Insurance Claims team in handling, management and recovery of all high value, complex and long tail legal liability insurance claims involving manufacturers (aircraft and non aircraft), suppliers, vendors, repairers, insurers, surveyors and loss adjustors, solicitors, as also on all matters of Corporate 'crisis management and emergency response planning' involving aircraft disasters, legal liability claims involving death / injuries to passengers, baggage, cargo and third parties - in multi jurisdictions and highly litigious territories Job holder is required to be aware of the sensitivities involved and must exhibit a responsive approach, coupled with the ability to cope with stressful situations involving a catastrophe.</span></li></ul>Qualification<p><strong><span>In order to be considered for this role, you must meet the following requirements: </span></strong></p><br><br><ul><li><span>At least 10 years of experience in Insurance Claims Management.</span></li><li><span>A minimum of a Bachelors Degree in Business or Law.</span></li><li><span>Insurance degree or diploma preferred.</span></li><li><span>Experience at a middle management level in managing insurance, liability and indemnity related aspects in Contracts in a multinational Corporation with large and diverse global operations and exposures.</span></li></ul><p><span><strong><span>You'll have an edge if you have: </span></strong></span></p><br><br><ul><li><span>The ability to be innovative in solving complex insurance claims issues.</span></li><li><span>Analytical capability to interpret and analyse contracts, policy wordings, international conventions and relevant legislation and apply these to claims.</span></li><li><span>Knowledge of business and industry practices, as also regulatory and statutory provisions.</span></li><li><span>Knowledge of legalities and intricacies involving insurance programs.</span></li></ul><p><span>At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!</span></p><br><br>Salary &amp; benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span><span>www.emirates.com/careers</span><span>.</span></p><br><br><br> </div>