وظائف مطورى واجهة مستخدم

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.</p><br><p>At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.</p><br><p>We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.</p><br><p>If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>Our Global Customer Services (GCS) business in APJMEA spans a wide mix of markets, currencies, and delivery models — and it is growing fast. As Finance Business Partner, you will be the finance lead for that business: owning planning and reporting, keeping the control environment sound across the region, and giving service and delivery leaders the numbers and the interpretation they need to make good calls.&nbsp;</p><br><p>This is a hands-on partnering role rather than a purely reporting one. You will sit close to the service delivery teams, understand how services revenue and project delivery&nbsp;actually behave, and translate that into forecasts and insight that leadership can act on.&nbsp;</p><br><p>What&nbsp;you'll&nbsp;do&nbsp;</p><br><ul><li>Lead financial planning, analysis, and reporting for GCS across the APJMEA region&nbsp;</li><li>Build and manage budgets, forecasts, and financial models that support commercial and operational decisions&nbsp;</li><li>Own month-end and year-end close for the region, delivered accurately and on time&nbsp;</li><li>Maintain a robust internal control and risk management framework, and ensure compliance with local and international financial regulations across the region's markets&nbsp;</li><li>Partner with service delivery, sales, and operations teams to improve project margin,&nbsp;utilisation, and operational efficiency&nbsp;</li><li>Present financial insight and clear recommendations to senior management, including the drivers behind the numbers and the options available&nbsp;</li><li>Manage, coach, and develop a team of finance professionals&nbsp;</li><li>Improve financial processes, systems, and data quality so reporting is faster and more reliable&nbsp;</li><li>Contribute to strategic initiatives and special projects across the region&nbsp;</li></ul><br>Qualifications<br><p><strong>Required&nbsp;</strong></p><br><ul><li>Bachelor's degree in Finance, Accounting, or a related field&nbsp;</li><li>7+ years in finance management, ideally within a multinational&nbsp;organisation&nbsp;</li><li>Strong command of financial analysis, reporting, budgeting, and forecasting&nbsp;</li><li>Working knowledge of project accounting methodologies (revenue recognition, WIP, project margin)&nbsp;</li><li>Practical experience with risk management and internal controls&nbsp;</li><li>Project management experience, with the ability to run finance workstreams end to end&nbsp;</li><li>Advanced Excel and confidence in enterprise finance systems&nbsp;</li><li>Active AI user, or experience using AI as an everyday working tool — you reach for it to speed up analysis, drafting, reconciliation, and research, and you can judge when the output is trustworthy and when it is not&nbsp;</li><li>Proven people leadership and team development experience&nbsp;</li><li>Clear, credible communication and presentation skills with non-finance stakeholders&nbsp;</li><li>High level&nbsp;of ownership, accountability, and initiative — comfortable&nbsp;identifying&nbsp;an issue and driving it to resolution&nbsp;</li><li>Persistence in working through operational obstacles, and the ability to navigate internal processes and stakeholders effectively&nbsp;</li><li>Ability to work well in a fast-paced, multicultural environment across multiple time zones&nbsp;</li></ul><p><strong>Preferred&nbsp;</strong></p><br><ul><li>Professional qualification: CPA, CMA, ACCA, or equivalent&nbsp;</li><li>Experience in a multinational technology or software company&nbsp;</li><li>Exposure to a customer services or professional services P&amp;L&nbsp;</li><li>Track record&nbsp;of applying AI or automation to finance workflows — close acceleration, forecast modelling, variance commentary, or reporting automation&nbsp;</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>Job Process all inward, outward clearing cheques in the stipulated cut-off time with Nil Errors. Process Inward and Outward Transfers on FTS system, SWIFT and BUNA. Have working knowledge on ICCS system (Image Cheque Clearing System) to not only process but also provide process improvement ideas. Gain expertise in processing FTS, SWIFT, BUNA, WPS and DDA based transactions. Review mandate files and update the system for client onboarding, maintenance. Handle all operational tasks related to Cheque book, Credit cards, Debit cards, account maintenance. Act as backup for all the functions in Operations and gain knowledge and expertise in other areas of the unit. Understand sanction approval terms and process only if relevant approvals are held. Have end to end working knowledge on Temenos core banking system. Coordinate with CBUAE, IT and other departments/units to ensure completion of assigned process. Reviewing all transactions and ensure all transactions are liaison with the Bank’s policies and procedures. Preparation of reports related to Central Operations. Process all transactions with Nil or bare minimum supervision. Support and participate in UAT testing and process improvement plans. Follow and adhere all guidelines, policies, and procedures of the department as well as of the Bank. Follow and adhere guidelines of CBUAE. Ensuring proper audit trails are submitted on inquiries and comments are provided on all assignments/inquiries as required to the Manager for review. Ensuring adherence and display awareness related to the Privacy Requirements and Practices. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications, Experience &amp; Skills: </p><br><p>Bachelor’s Degree in in Commerce/ Banking/ Economics/ Finance. </p><p>At least 3 years relevant experience in UAE banking sector, specifically in Operations. </p><p>Expertise in understanding and interpreting regulatory &amp; Retail &amp; Corporate credit approvals / requirements. </p><p>Working knowledge in banking applications. </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: DevSecOps Manager</strong></p><br><br><p><strong>Department: Digital Infrastructure &amp; Systems</strong></p><br><br><p><strong>Reports To: Head of Digital Infrastructure &amp; Systems</strong></p><br><br><p><strong>Job Summary:</strong></p><br><br><p>We are seeking a highly skilled and experienced DevSecOps Section Manager to</p><br><br><p>establish, lead, and manage the enterprise DevSecOps practice within our Digital</p><br><br><p>Infrastructure &amp; Systems Department.</p><br><br><p>The role is responsible for building and operating a modern DevSecOps ecosystem that</p><br><br><p>supports government-scale digital services and hybrid multi-cloud environments across on</p><br><br><p>premises and public cloud platforms. The ideal candidate must combine strong leadership</p><br><br><p>and people management capabilities with deep hands-on technical expertise in</p><br><br><p>Kubernetes/OpenShift, GitLab CI/CD, cloud platforms, automation, security integration, and</p><br><br><p>observability solutions.</p><br><br><p>This position will lead the DevSecOps strategy, governance, automation frameworks, CI/CD</p><br><br><p>pipelines, container platforms, and developer enablement initiatives while ensuring</p><br><br><p>compliance, scalability, security, and operational excellence.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p>Leadership &amp; Management</p><br><br><p>* Establish and lead the DevSecOps Section, including organizational structure,</p><br><br><p>operating model, and roadmap.</p><br><br><p>* Build, mentor, and manage a high-performing DevSecOps engineering team.</p><br><br><p>* Define team KPIs, SLAs, technical standards, and governance processes.</p><br><br><p>* Manage project delivery timelines, resource planning, workload prioritization, and</p><br><br><p>stakeholder expectations.</p><br><br><p>* Drive Agile and DevSecOps culture adoption across internal teams and government</p><br><br><p>entities.</p><br><br><p>* Coordinate with Infrastructure, Security, Operations, Digital, and Architecture teams</p><br><br><p>to ensure seamless integration and service delivery.</p><br><br><p>* Conduct performance management, coaching, technical mentoring, and capability</p><br><br><p>development for engineers.</p><br><br><p>* Lead vendor coordination, technical workshops, onboarding, and enterprise platform</p><br><br><p>adoption initiatives.</p><br><br><p><strong>Technical &amp; Platform Responsibilities</strong></p><br><br><p>DevSecOps Platforms &amp; CI/CD</p><br><br><p>* Design, implement, and manage enterprise CI/CD platforms using GitLab and related</p><br><br><p>DevOps toolchains.</p><br><br><p>* Build secure CI/CD pipelines with integrated security scanning, compliance</p><br><br><p>validation, and automated testing.</p><br><br><p>* Implement Infrastructure as Code (IaC) and GitOps methodologies.</p><br><br><p>* Standardize DevSecOps onboarding frameworks for applications and development</p><br><br><p>teams.</p><br><br><p><strong>Container Platforms &amp; Kubernetes</strong></p><br><br><p>* Manage enterprise Kubernetes/OpenShift environments using Red Hat OpenShift.</p><br><br><p>* Lead container platform architecture, multi-cluster operations, governance,</p><br><br><p>scalability, resiliency, and platform security.</p><br><br><p>* Support containerized workloads, microservices, and platform engineering initiatives.</p><br><br><p>* Implement enterprise-grade backup, DR, HA, storage integration, and monitoring for</p><br><br><p>container platforms.</p><br><br><p><strong>Cloud &amp; Hybrid Infrastructure</strong></p><br><br><p>* Manage DevSecOps integration across hybrid cloud platforms including Microsoft</p><br><br><p>Microsoft Azure and private cloud infrastructure.</p><br><br><p>* Enable secure cloud-native application deployment pipelines.</p><br><br><p>* Implement automation and orchestration across cloud and on-premise platforms.</p><br><br><p>* Support multi-cloud operational models and cloud governance standards.</p><br><br><p>Security &amp; Compliance</p><br><br><p>* Embed security controls into the software delivery lifecycle (DevSecOps approach).</p><br><br><p>* Integrate SAST, DAST, container security, secrets management, vulnerability</p><br><br><p>management, and compliance automation into CI/CD pipelines.</p><br><br><p>* Ensure alignment with cybersecurity and digital sovereignty standards.</p><br><br><p>* Collaborate with Security Operations and GRC teams on risk remediation and</p><br><br><p>compliance initiatives.</p><br><br><p>Observability &amp; Monitoring</p><br><br><p>* Lead enterprise observability and monitoring strategy implementation.</p><br><br><p>* Implement centralized logging, tracing, monitoring, and performance analytics</p><br><br><p>platforms.</p><br><br><p>* Integrate observability solutions across Kubernetes, cloud, middleware, applications,</p><br><br><p>and infrastructure layers.</p><br><br><p>* Drive proactive monitoring, alerting, capacity planning, and reliability engineering</p><br><br><p>practices.</p><br><br><p><strong>Qualifications &amp; Experience:</strong></p><br><br><p><strong>Education</strong></p><br><br><p>* Bachelor's degree in computer science, Information Technology, Engineering, or</p><br><br><p>related field.</p><br><br><p>* Master's degree is preferred.</p><br><br><p>* Minimum 12+ years in IT Infrastructure, Cloud, DevOps, or Platform Engineering.</p><br><br><p>* Minimum 7+ years in DevOps/DevSecOps leadership or management role.</p><br><br><p>* Strong experience managing enterprise-scale DevSecOps and container platforms.</p><br><br><p>* Proven experience in hybrid cloud and Kubernetes/OpenShift environments.</p><br><br><p>Experience in government, enterprise shared services, or large-scale regulated</p><br><br><p>environments is highly preferred</p><br><br><p>Skills &amp; Competencies:</p><br><br><p><strong>Mandatory Skills</strong></p><br><br><p>* Strong expertise in Red Hat OpenShift administration and architecture.</p><br><br><p>* Strong expertise in GitLab CI/CD pipelines and GitOps practices.</p><br><br><p>* Experience with Microsoft Azure cloud services and hybrid cloud integration.</p><br><br><p>* Strong understanding of Kubernetes, containers, microservices, and platform</p><br><br><p>engineering.</p><br><br><p>* Hands-on experience with automation and IaC tools such as Ansible, Terraform, and</p><br><br><p>Helm.</p><br><br><p>* Strong understanding of DevSecOps security controls and secure SDLC.</p><br><br><p>* Experience with observability and monitoring platforms such as Dynatrace,</p><br><br><p>Prometheus, Grafana, ELK, or OpenTelemetry.</p><br><br><p>* Experience with API integration, automation frameworks, and enterprise middleware</p><br><br><p>integration.</p><br><br><p>* Knowledge of Linux, networking, storage, virtualization, and enterprise infrastructure</p><br><br><p>concepts.</p><br><br><p><strong>Leadership &amp; Soft Skills</strong></p><br><br><p>* Strong leadership, communication, and stakeholder management capabilities.</p><br><br><p>* Excellent team management and mentoring skills.</p><br><br><p>* Strong analytical, troubleshooting, and decision-making abilities.</p><br><br><p>* Ability to work under pressure in enterprise operational environments.</p><br><br><p>* Strong presentation and reporting skills for management and executive leadership.</p><br><br><p>* Ability to drive transformation initiatives and organizational change.</p><br><br><br><p><strong>Preferred Certifications</strong></p><br><br><p><strong>DevOps &amp; Kubernetes</strong></p><br><br><p>* Red Hat Certified Specialist in OpenShift Administration</p><br><br><p>* Red Hat Certified Architect (RHCA)</p><br><br><p>* Certified Kubernetes Administrator (CKA)</p><br><br><p>* Certified Kubernetes Security Specialist (CKS)</p><br><br><p><strong>Cloud</strong></p><br><br><p>* Microsoft Certified: Azure Solutions Architect Expert</p><br><br><p>* Microsoft Certified: Azure DevOps Engineer Expert</p><br><br><p><strong>GitLab &amp; Automation</strong></p><br><br><p>* GitLab Certified CI/CD Associate or Professional</p><br><br><p>* Red Hat Ansible Automation Certification</p><br><br><p>* Terraform Associate Certification</p><br><br><p><strong>Security &amp; Governance</strong></p><br><br><p>* Certified Information Systems Security Professional (CISSP)</p><br><br><p>* Certified Cloud Security Professional (CCSP)</p><br><br><p>* DevSecOps Foundation Certification</p><br><br><p><strong>IT Service Management &amp; Agile</strong></p><br><br><p>* ITIL v4 Foundation or Managing Professional</p><br><br><p>* PMI-PMP or PRINCE2</p><br><br><p>* Certified Scrum Master (CSM) or SAFe Certification</p><br><br><br><p>Preferred Candidate Profile</p><br><br><p>We are looking for a technically strong leader who can operate strategically and hands-on</p><br><br><p>when needed. The ideal candidate should be capable of building the DevSecOps function</p><br><br><p>from the ground up, managing enterprise platforms, driving automation culture, and leading</p><br><br><p>transformation initiatives across hybrid cloud environments.</p><br><br> <br><br> </div>

<ul><li><p>To conduct business analysis and assist in implementing technology solutions in efficient way by determining the requirements and communicating them clearly to stakeholders Be a Technology advisor and subject matter expert on Corporate Banking /Retail Banking/ Enterprise support functions business especially on (Cash Management, Liquidity, Channel Banking, Trade Finance, Cards, Assets & Liabilities, HR functions, Finance etc., as applicable) Establish trusted partnerships with business product heads, Operations and processing teams, Vendors, Technology and other internal teams. KEY ACCOUNTABILITIES: Generic Accountability § Liases with PO / BO only on converting business demand into technology req § May manage a team of BA’s § Perform business analysis, enhancements and changes § Assist in developing business and operational processes and to participate in the developing system training artefacts § Defines service value chains and detailed processes § Articulates functional / non-functional requirements JOB CONTEXT § Convert specified and unspecified business needs to technology specifications § Articulate current and future capabilities clearly and confidently to business and technology stakeholders. § Understanding of business architecture, technical architecture, system features and limitations and ability to apply this knowledge in projects and smaller initiatives. § Conceptualize & review solutions for the requirements raised by business teams and coordinate required stakeholders for delivery § Participate in all project related activities with regards to requirements gathering, planning, implementation, as well as system & user acceptance testing. § Support the Program/project managers in driving the project delivery and meeting business objectives. § Relentlessly be the voice of business and customer while driving technology led business solutions. § Conduct end user training and ensuring the required knowledge transfer to key team members is set in place. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>10-12 years of experience as a BA in the relevant specialization</p></li><li><p>Comprehensive knowledge of Software Engineering Methodologies like SDLC e.g. Waterfall, Iterative (Agile/Scrum)</p></li><li><p>High Level of proficiency in Technology like Data base structure, OOP</p></li><li><p>Proven ability in Reporting Tools, BPM tools, Testing tools, Requirement management tools, Prototyping tools</p></li><li><p>Proven development of innovative and impactful systems solutions</p></li><li><p>Evidence based experience in meaningful business impact through analytical prowess</p></li><li><p>Can act as Senior Product Owner in Agile practices</p></li><li><p>Track record of driving uplift in an organization's BA practice, highly visible in the internal BA community</p></li><li><p>Able to attract external talent</p></li></ul><br><p>Skills SDLC OOP Agile/Scrum</p>

<p>Welcoming and seating guests, managing bay bookings and walk-ins Setting up and operating golf simulators; guiding guests through the systems and troubleshooting basic issues Preparing and serving coffee, beverages and light food to café standard Taking orders, processing payments and handling POS accurately Maintaining cleanliness and presentation of bays, lounge, bar and service areas Managing opening or closing duties, including cash reconciliation and shift handover Handling member enquiries, memberships and reservations Basic stock checks and reporting shortages to the manager </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience </strong> Minimum 3 years in F&B, cafeteria, coffee shop, hospitality or a golf/leisure venue UAE experience preferred Barista or POS experience is a strong advantage Familiarity with golf simulators is a plus, not a requirement — full training provided</p><p> <strong>Skills</strong> Fluent spoken English; additional languages (Korean, Arabic, Russian, Tagalog) an advantage Confident, warm and professional with guests Comfortable working independently during quieter shifts and as part of a team during peak hours Accurate with cash handling and POS</p><p><br><strong>Attitude and availability</strong><br><br>High standard of personal grooming and professional presentation — this is a guest-facing role in a premium venue<br>Reliable and punctual; our roster depends on every shift being covered<br>Available for rotating shifts across a 06:00–02:00 operating day, including weekends, evenings and late closes<br>Calm under pressure when all four bays are running<br>Takes ownership of the venue rather than waiting to be told</p><br><p><strong>WHAT WE OFFER</strong> Salary: AED 5,000 per month Employment visa — fully sponsored and paid by the company Medical insurance — provided as per UAE law Emirates ID and medical test — costs covered by the company Annual leave: 30 days per year as per UAE Labour Law Annual air ticket to home country End-of-service gratuity as per UAE Labour Law Overtime paid as per UAE Labour Law Working pattern: 5 days on, 2 rest days per week — every week, guaranteed in the roster 43 hours per week — below the legal 48-hour maximum Published 4-week rotating roster so you always know your schedule in advance Full training on golf simulator systems and café operations Opportunity to grow with a new venue from opening </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Senior Application Support Engineer - MS Dynamics CRM Requirements &amp; Key Responsibilities <p>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</p><br> <ul> <li>Professional certifications in Microsoft Azure, AWS (Amazon Web Services), Sitecore Next.js, Microsoft Dynamics 365 (D365) CRM, and Software AG are highly preferred.</li> <li>Strong expertise in database management, application architecture, troubleshooting, root cause analysis, and performance optimization.</li> <li>Hands-on experience with scripting languages, automation tools, and system integration technologies.</li> <li>Provide expert-level application support by performing advanced troubleshooting, identifying root causes, and implementing effective resolutions for complex technical issues.</li> <li>Collaborate closely with cross-functional teams, including Infrastructure, Development, Security, and Business stakeholders, to deliver impactful and sustainable solutions.</li> <li>Drive continuous improvement initiatives to optimize application support processes, enhance system performance, and ensure high levels of service availability.</li> <li>Ensure system stability, reliability, and minimal downtime for end-users while maintaining compliance with organizational standards and best practices.</li> </ul> Experience <ul> <li>6–8 years of relevant experience within a Securities Exchange, Capital Markets environment, Stock Exchange, or a leading financial institution.</li> <li>Proven experience supporting and maintaining mission-critical applications in a highly regulated and fast-paced financial services environment.</li> <li>Demonstrated ability to manage production incidents, perform problem management, and deliver robust solutions that improve operational efficiency and user experience.</li> </ul><br> </div>

<ul><li><p>Greet and assist patients professionally</p></li><li><p>Handle patient registration and appointments</p></li><li><p>Manage calls, WhatsApp and patient enquiries</p></li><li><p>Coordinate with doctors and clinic staff</p></li><li><p>Maintain patient records and documentation</p></li><li><p>Handle billing, payments and insurance-related coordination</p></li><li><p>Manage daily reception and front-desk activities</p></li><li><p>Ensure a smooth and positive patient experience</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous experience in a <strong>medical centre/clinic</strong> preferred</p></li><li><p>Good communication and customer service skills</p></li><li><p><strong>Fluent in English, Hindi and Malayalam</strong></p></li><li><p>Professional, friendly and presentable</p></li><li><p>Good computer and basic MS Office skills</p></li><li><p>Ability to handle patients and multiple tasks efficiently</p></li><li><p>UAE healthcare experience preferred</p></li><li><p><strong>Immediate joiners preferred</strong></p></li></ul>

<br><ol><li><p>Proven experience managing a sales/lead conversion team.</p></li><li><p>Strong understanding of lead funnels, CRM and conversion metrics.</p></li><li><p>Experience managing Receptionists, Patient Coordinators or similar front-office teams.</p></li><li><p>Strong sales, negotiation and closing skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong analytical and reporting abilities.</p></li><li><p>Target-driven, proactive and commercially minded.</p></li><li><p>Professional and polished personality suitable for a premium clinic environment.</p></li><li><p>UAE/Dubai healthcare experience is mandatory.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>4–6+ years of experience in sales, lead management, patient coordination, business development or clinic management.</p></li><li><p>Previous experience in aesthetic, dermatology, wellness, longevity, dental or premium healthcare clinics is preferred.</p></li></ol>

<p>Handle general administrative tasks such as answering phone calls, responding to emails, and managing correspondence. Coordinate and schedule meetings, appointments, and travel arrangements for senior executives and staff members. Prepare reports, presentations, and other documentation for meetings and presentations. translation, handling front desk</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be a UAE National with a valid passport and family book.</li><li>Excellent written and verbal communication skills in both Arabic and English.</li><li>Strong organizational and time-management abilities with a keen eye for detail.</li><li>Demonstrated ability to handle multiple tasks simultaneously and prioritize effectively.</li><li>Adaptability and a proactive approach to problem-solving.</li></ul>

<p>Handle general administrative tasks such as answering phone calls, responding to emails, and managing correspondence. Coordinate and schedule meetings, appointments, and travel arrangements for senior executives and staff members. Prepare reports, presentations, and other documentation for meetings and presentations. translation, handling front desk</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be a UAE National with a valid passport and family book.</li><li>Excellent written and verbal communication skills in both Arabic and English.</li><li>Strong organizational and time-management abilities with a keen eye for detail.</li><li>Demonstrated ability to handle multiple tasks simultaneously and prioritize effectively.</li><li>Adaptability and a proactive approach to problem-solving.</li></ul>

<ul><li><p>Manage reception duties, including welcoming visitors and handling calls and correspondence.</p></li><li><p>Provide administrative and secretarial support to the Director.</p></li><li><p>Manage schedules, meetings, appointments, and follow-ups.</p></li><li><p>Prepare documents, reports, and presentations as required.</p></li><li><p>Coordinate internal and external communications.</p></li><li><p>Maintain office records, files, and documentation.</p></li><li><p>Handle confidential information with discretion and professionalism.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Graduate; further education or secretarial certification is a plus.</p></li><li><p>Minimum of 1-2 years of experience in a front desk, secretarial, or administrative assistant role.</p></li><li><p>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills.</p></li><li><p>Proven experience as a receptionist, secretary, or administrative assistant.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Located in the heart of Abu Dhabi, InterContinental Hotel &amp; Residences Abu Dhabi offers exceptional hospitality, combining luxury, comfort, and personalized service for our guests. We are looking for a passionate and service-oriented <strong>Cluster Reservations Sales Agent</strong> to join our team and support reservations for both the hotel and residences.</span></span></p><br><p><span><span>As a Cluster Reservations Sales Agent, you will be responsible for handling guest reservations and enquiries across our cluster, ensuring every interaction reflects our commitment to delivering exceptional guest experiences.</span></span></p><br><p><span><span>A little taste of your day-to-day:</span></span></p><br><p><span><span>Every day is different, but you will mainly be responsible for:</span></span></p><br><ul><li><span><span>Handle incoming reservation calls, emails, and enquiries in a professional and timely manner.</span></span></li><li><span><span>Assist guests with room and residence reservations, amendments, cancellations, and special requests.</span></span></li><li><span><span>Provide accurate information on room types, rates, packages, promotions, and hotel facilities.</span></span></li><li><span><span>Maximize revenue opportunities through effective upselling and cross-selling.</span></span></li><li><span><span>Ensure all reservations are accurately entered and maintained in the system.</span></span></li><li><span><span>Coordinate closely with Front Office, Sales, Revenue, and other departments to ensure smooth guest experiences.</span></span></li><li><span><span>Follow up on reservation enquiries and potential business opportunities.</span></span></li><li><span><span>Maintain a high level of product knowledge and stay updated on hotel and cluster offerings.</span></span></li><li><span><span>Handle guest concerns professionally and ensure appropriate follow-up.</span></span></li><li><span><span>Follow IHG and hotel standards, policies, and procedures at all times.</span></span></li></ul><p><span><span><strong>What we need from you:</strong></span></span></p><br><ul><li><span><span>Previous experience in Reservations, Front Office, or a similar hotel role is preferred.</span></span></li><li><span><span>Excellent communication and interpersonal skills.</span></span></li><li><span><span>Strong customer service and sales skills.</span></span></li><li><span><span>Good knowledge of hotel reservation systems and Microsoft Office.</span></span></li><li><span><span>Ability to multitask and work effectively in a fast-paced environment.</span></span></li><li><span><span>Strong attention to detail and organizational skills.</span></span></li><li><span><span>A positive attitude and a genuine passion for hospitality.</span></span></li><li><span><span>Fluency in English is required; additional languages are an advantage.</span></span></li></ul><p><span><span><strong>What you can expect from us:&nbsp;</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team&nbsp;the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing&nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Hyatt Centric Jumeirah Dubai</strong></span></span></p><br><p><span><span>Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.</span></span></p><br><p><span><span><strong>Summary</strong></span></span></p><br><p><span><span>The Revenue Coordinator plays a key role in supporting the Revenue Management and Reservations functions of the hotel. This position is responsible for assisting with revenue optimization activities, managing reservation processes, maintaining data accuracy across distribution channels, and ensuring effective communication between commercial departments to drive business results.</span></span></p><br><span>Key Responsibilities</span><ul><li><p><span>Support the Revenue Manager in implementing revenue optimization strategies to maximize occupancy, ADR, RevPAR, and overall hotel profitability.</span></p><br></li><li><p><span>Monitor daily pick-up, booking pace, occupancy trends, competitor pricing, and market demand to identify revenue opportunities.</span></p><br></li><li><p><span>Assist with rate loading, inventory management, restriction updates, and distribution channel maintenance across all systems.</span></p><br></li><li><p><span>Maintain rate parity and ensure accurate room inventory and pricing across OTA, GDS, brand website, and other distribution channels.</span></p><br></li><li><p><span>Generate, analyze, and distribute daily, weekly, and monthly revenue and reservations reports.</span></p><br></li><li><p><span>Assist in preparing forecasts, budgets, business reviews, and performance analysis reports.</span></p><br></li><li><p><span>Monitor reservation trends and booking patterns, providing insights and recommendations to support commercial decision-making.</span></p><br></li><li><p><span>Process, modify, and manage individual, corporate, wholesale, and group reservations accurately and efficiently.</span></p><br></li><li><p><span>Respond to reservation inquiries via phone, email, and online channels in a timely and professional manner.</span></p><br></li><li><p><span>Ensure all reservations, guest profiles, market segments, and rate codes are maintained accurately within the Property Management System (PMS).</span></p><br></li><li><p><span>Handle reservation changes, cancellations, special requests, and room allocation requirements while maintaining Hyatt service standards.</span></p><br></li><li><p><span>Work closely with Revenue, Sales, Front Office, and Reservations teams to optimize inventory and maximize revenue opportunities.</span></p><br></li><li><p><span>Support rooming list management, group block maintenance, and coordination of group reservations with Sales and Events teams.</span></p><br></li><li><p><span>Conduct regular audits of reservation and revenue systems to ensure data accuracy and compliance.</span></p><br></li><li><p><span>Assist in managing overbooking situations, inventory controls, and room availability strategies.</span></p><br></li><li><p><span>Maintain strong knowledge of PMS, CRS, RMS, and channel management systems.</span></p><br></li><li><p><span>Provide administrative support to the Revenue and Reservations Department, including filing, documentation, meeting preparation, and system updates.</span></p><br></li><li><p><span>Stay informed of market trends, competitor activities, and industry best practices to support revenue growth initiatives.</span></p><br></li><li><p><span>Ensure all activities are conducted in accordance with Hyatt policies, procedures, and brand standards.</span></p><br></li></ul><br><b>Qualifications:</b><br><ul><li><p><span>Diploma or Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.</span></p><br></li><li><p><span>Previous experience in Revenue Management, Reservations, Front Office, or Hotel Operations preferred.</span></p><br></li><li><p><span>Strong analytical, numerical, and problem-solving skills.</span></p><br></li><li><p><span>Proficiency in Microsoft Excel and other Microsoft Office applications.</span></p><br></li><li><p><span>Experience with hotel PMS, CRS, RMS, and channel management systems is an advantage.</span></p><br></li><li><p><span>Excellent communication, organizational, and interpersonal skills.</span></p><br></li><li><p><span>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</span></p><br></li><li><p><span>Commercially minded with a proactive and guest-focused approach.</span></p><br></li><li><p><span>Fluency in English; additional language skills are an advantage.</span></p><br></li></ul> </div>

<p>Welcoming visitors and managing the front desk - we offer exceptional customer service.</p><ul><li><p>Answering and directing phone calls and emails.</p></li><li><p>Handling day-to-day administrative processes.</p></li><li><p>Capturing and maintaining records and documents.</p></li><li><p>Assisting with quotations, invoices, and general office administration.</p></li><li><p>Coordinating with staff schedules and ensuring smooth office operations.</p></li><li><p>Basic bookkeeping duties including Petty Cash handling, debtors & creditors as well as payroll assistance.</p></li><li><p>Ad hoc office duties as needed.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Available to join immediately</p><ul><li><p>Previous experience in reception and/or administration.</p></li><li><p>Excellent written and verbal communication skills in English.</p></li><li><p>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Exceptional organizational, multitasking, and time-management abilities.</p></li><li><p>Excellent organizational skills and attention to detail.</p></li><li><p>Ability to work independently and manage multiple tasks under pressure.</p></li><li><p>Professional appearance and positive attitude.</p></li></ul>

<ul><li><p>Coordinate with the General Manager and Director Finance on day-to-day accounting, finance and reporting matters for the companies under responsibility.</p></li></ul><ul><li><p>Lead, supervise and review the work of accountants and other finance team members; allocate responsibilities, monitor deadlines, provide guidance and ensure adequate backup and continuity within the team.</p></li><li><p>Independently manage and oversee the accounting and finance activities of multiple group companies, ensuring completeness, accuracy and timely recording of transactions.</p></li><li><p>Supervise month-end and year-end closing and ensure timely finalization of books of accounts for multiple companies in accordance with applicable accounting standards and Group policies.</p></li><li><p>Ensure periodic review and reconciliation of key balance sheet accounts, including bank accounts, receivables, payables, intercompany balances, accruals, provisions, fixed assets and other material accounts.</p></li><li><p>Coordinate and facilitate the documentation, implementation and continuous improvement of accounting policies, procedures, SOPs and internal controls, and ensure consistent application across the companies under responsibility.</p></li><li><p>Prepare, review and present periodic management reports, including profit and loss account, balance sheet, cash flow, receivables/payables ageing, job/project cost reports, sales reports and other financial or operational reports required by management.</p></li><li><p>Investigate significant variances, unusual balances and accounting exceptions and provide appropriate explanations and corrective actions to management.</p></li><li><p>Supervise accounts receivable and accounts payable activities, including ageing review, collection follow-up, supplier payment planning, reconciliations and resolution of outstanding items.</p></li><li><p>Monitor cash flow, bank balances, liquidity and working capital requirements; prepare or review cash-flow forecasts and highlight anticipated funding requirements or surplus positions to management.</p></li><li><p>Monitor and reconcile intercompany transactions, balances and transfers and coordinate timely settlement and confirmation between group companies.</p></li><li><p>Assist in preparation, consolidation and monitoring of annual budgets and periodic forecasts, including comparison of actual performance against budget/forecast and explanation of material variances.</p></li><li><p>Coordinate external financial audits from commencement through final closure, including preparation and review of schedules, confirmations and supporting documentation, resolution of audit queries, review of proposed adjustments and finalization of audited financial statements.</p><ul><li><p>Manage and coordinate ICV audits/certification, including preparation and review of required information and liaison with auditors, certification bodies and internal stakeholders.</p></li><li><p>Oversee VAT compliance and filing, including review of VAT returns, reconciliations and supporting records, and ensure timely implementation of changes in UAE VAT legislation and related compliance requirements.</p></li><li><p>Oversee Corporate Tax compliance and filing, including preparation/review of supporting schedules and information, and ensure implementation of new tax laws, regulations and other finance-related statutory requirements.</p></li><li><p>Maintain sufficient knowledge of UAE labour laws, payroll policies and HR-related financial matters to ensure appropriate accounting treatment of payroll, employee benefits, leave, gratuity/end-of-service benefits, provisions and other employee-related costs, without being responsible for HR or payroll administration.</p></li><li><p>Manage regular banking requirements and coordinate with banks and relationship managers for information requests, account administration, facility renewals, financial reports, confirmations and other documentation required by banks.</p></li><li><p>Prepare and provide financial statements, management information, cash-flow information and other reports required by banks, auditors, tax authorities, management and other authorized stakeholders.</p></li><li><p>Participate actively in ERP implementation, testing, data validation, user acceptance, process design and post-implementation improvements relating to finance and accounting processes.</p></li><li><p>Identify and implement opportunities for process improvement, standardization, automation, stronger financial controls and more efficient management reporting across the finance function.</p></li><li><p>Support management with financial analysis, ad-hoc reports, business information and other finance-related requirements as needed.</p></li><li><p>Ensure timely compliance with applicable accounting, audit, tax, banking and other finance-related statutory and regulatory requirements.</p></li><li><p>Train and develop finance team members, review quality of work, strengthen technical capability and promote consistent accounting practices across the team.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 8-10 years of relevant accounting and finance experience, preferably in a multi-company / group environment and with team supervisory responsibilities.</p><br><p>Strong proficiency in MS Excel and other MS Office applications. Hands-on experience with ERP/accounting systems is essential. Experience in ERP implementation, process improvement, reporting/BI tools and finance automation would be an advantage.</p>