وظائف مطورى واجهة مستخدم

<p>We are looking for a <strong>friendly, educated and professional Front Desk Executive</strong> to join our team.</p><p><strong>Candidate Requirements</strong></p><ul><li><p>Educated and presentable</p></li><li><p><strong>Good spoken English</strong></p></li><li><p>Friendly, welcoming and confident personality</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Organized, responsible and dependable</p></li><li><p>Positive attitude and strong team-player</p></li><li><p>Comfortable welcoming and assisting clients</p></li><li><p>Basic computer and office skills</p></li><li><p><strong>Freshers are preferred</strong></p></li><li><p>Willingness to learn and grow</p></li><li><p>Comfortable working in a <strong>global banking / financial services company</strong></p></li></ul><p></p><p><strong>Salary & Visa</strong></p><ul><li><p><strong>Basic salary starting package</strong></p></li><li><p><strong>Visa may be provided based on performance and suitability</strong></p></li><li><p><strong>9 - 5 pm 2 days off</strong></p><p></p></li></ul><p><strong>Genuine and serious candidates only.</strong></p><p><strong>Only shortlisted candidates will be contacted.</strong></p><p><strong>Desired Candidate Profile</strong></p><p>Candidates of all nationalities are welcome, including Filipino, Indian, Nepali and others.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p >We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Certification / diploma </div> </div>

Represent our company as a Front Office Receptionist, managing front-office operations and creating a strong first impression for clients, visitors, and staff. You'll handle a busy phone system, coordinate meeting logistics, and support day-to-day office coordination. This role blends reception duties with light administrative work, making it a good fit for someone organized and customer-focused. You'll manage mail and courier services, support departments with clerical tasks, and help maintain a professional front-office environment. Responsibilities: Greet clients, visitors, and staff professionally Operate a multi-line phone system and direct calls Coordinate meeting room bookings and appointments Handle incoming/outgoing mail and courier services Support departments with light data entry and clerical work<br> Requirements: 0-1 years of front office, reception, or customer service experience Strong multitasking and communication skills Familiarity with Microsoft Office and scheduling tools Polished, customer-focused attitude<br> Benefits: Health, dental, and vision insurance Paid time off 401(k) retirement plan Hybrid/remote flexibility for administrative tasks Home office equipment stipend Collaborative team culture<br> Qualified candidates of all backgrounds, identities, and life experiences are strongly encouraged to apply to this position. We value the unique perspectives that diversity brings to our organization and are committed to equal employment opportunity regardless of race, color, religion, sex, or national origin.<br><br>Skills: Administration Jobs,Customer Service Representatives

<p>• Beauty clinic in Dubai seeking Front of House / Guest Experience professional. • Warmly welcome clients, manage appointments, check-ins, payments, and diary flow. • Maintain a polished reception environment and uphold premium service standards. • Must be client-focused, organised, and comfortable in fast-paced luxury settings.</p><p>• Looking for 1-3 years front-of-house, hospitality, premium retail, or aviation experience. • Excellent English, warm personality, and strong organisational skills. • Must be polished, adaptable, and comfortable in a client-driven environment. • UAE-based or willing to relocate. Beauty or clinic experience is a plus. Immediate starters considered.</p>

<p>• Beauty clinic in Dubai seeking Front of House / Guest Experience professional. • Warmly welcome clients, manage appointments, check-ins, payments, and diary flow. • Maintain a polished reception environment and uphold premium service standards. • Must be client-focused, organised, and comfortable in fast-paced luxury settings.</p><p>• Looking for 1-3 years front-of-house, hospitality, premium retail, or aviation experience. • Excellent English, warm personality, and strong organisational skills. • Must be polished, adaptable, and comfortable in a client-driven environment. • UAE-based or willing to relocate. Beauty or clinic experience is a plus. Immediate starters considered.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We are seeking an experienced and dynamic Front Office Manager to join our hospitality team in Ras Al-Khaimah, United Arab Emirates. In this pivotal leadership role, you will oversee all front-facing operations and lead a dedicated team to deliver exceptional guest experiences while maintaining operational excellence. Reporting to senior management, you will be responsible for driving service quality, team performance, and revenue optimization across all front office functions. Your leadership, strategic vision, and commitment to hospitality excellence will be instrumental in creating a welcoming environment where guests feel valued and colleagues are empowered to succeed.</p><br><ul><li>Lead, mentor, coach, and develop front office team members, fostering a culture of accountability, engagement, and service excellence</li><li>Oversee daily front office operations including front desk, concierge, bell services, and guest services to ensure seamless service delivery and adherence to organizational standards</li><li>Champion a consistently professional, warm, and personalized guest experience by resolving concerns promptly and effectively</li><li>Monitor and analyze guest feedback, service recovery opportunities, and operational trends to continuously enhance the guest experience and identify improvement areas</li><li>Manage room revenue performance by collaborating on revenue strategy discussions and supporting the implementation of revenue management initiatives</li><li>Foster strong collaboration and communication across all resort departments to ensure coordinated and efficient service delivery</li><li>Balance operational, financial, and people-focused objectives through effective management of guest satisfaction, colleague engagement, and business performance metrics</li><li>Identify opportunities for process improvement and innovation, encouraging team participation and continuous operational enhancement</li><li>Manage labor costs, scheduling, and departmental payroll in alignment with budgeted goals while maintaining service quality standards</li><li>Support recruitment, onboarding, performance management, and succession planning initiatives for front office team members</li><li>Ensure department training programs are maintained and service standards are consistently executed across all shifts</li><li>Ensure compliance with all company policies, procedures, health and safety standards, and local regulations, maintaining a safe and productive work environment</li><li>Demonstrate flexibility and resilience in managing operational challenges and adapting to changing business needs</li><li>Perform additional duties and responsibilities as assigned by senior management</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Previous leadership experience in front office operations within a hotel, resort, or luxury hospitality environment</li><li>Proven ability to lead, coach, and develop high-performing teams with demonstrated results</li><li>Strong communication, interpersonal, and conflict resolution skills</li><li>Excellent service recovery and problem-solving abilities</li><li>Demonstrated expertise in budget management and financial acumen</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Ability to work a flexible schedule, including weekends and holidays as required</li><li>Knowledge of health and safety compliance standards and best practices</li><li>Proficiency in staff scheduling and labor management</li><li>Proficiency with property management systems and reservation software</li><li>Ability to maintain professional composure and make decisive decisions under pressure</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with revenue management strategies and implementation</li><li>Demonstrated track record of process improvement and innovation initiatives</li><li>Familiarity with luxury hospitality brand standards and service protocols</li><li>Background in guest experience management and satisfaction optimization</li><li>Experience managing multi-departmental coordination and cross-functional projects</li><li>Certification in hospitality management or related field</li><li>Multilingual capabilities, particularly Russian or&nbsp;Arabic and English</li></ul><p>**Essential Attributes:**</p><br><ul><li>Commitment to fostering an inclusive environment where every individual feels valued and respected</li><li>Ability to empower and support colleagues while recognizing their contributions</li><li>Drive to achieve exceptional results and maintain high performance standards</li><li>Resilience and adaptability in a dynamic hospitality environment</li><li>Transparent and ethical approach to leadership and decision-making</li><li>Customer-focused mindset with genuine empathy for guest and team member needs</li></ul> </div>

<p>We are seeking a professional and welcoming Front Office Receptionist to be the first point of contact at our Dubai office. This role is crucial in providing excellent customer service, managing front desk operations, and supporting the administrative functions of our audit and finance consultancy firm. Responsibilities: - Greet and welcome clients, visitors, and staff with professionalism and courtesy. - Manage incoming calls, emails, and correspondence efficiently and promptly. - Coordinate appointments, meetings, and office schedules ensuring smooth daily operations. - Maintain the reception area to ensure it is clean, tidy, and presentable. - Assist with administrative tasks such as document handling, data entry, and filing. - Coordinate with internal teams to provide support as necessary to enhance client experience. - Handle visitor registration and ensure security protocols are followed. - Manage office supplies inventory.</p><p>- Proven experience as a receptionist or in a similar front office role. - Excellent communication and interpersonal skills with a professional and friendly demeanor. - Strong organizational skills and ability to multitask in a fast-paced environment. - Proficient in MS Office Suite and office management software. - Ability to handle confidential information with discretion. - Fluent in English.</p>

<p>We are seeking a professional and welcoming Front Office Receptionist to be the first point of contact at our Dubai office. This role is crucial in providing excellent customer service, managing front desk operations, and supporting the administrative functions of our audit and finance consultancy firm. Responsibilities: - Greet and welcome clients, visitors, and staff with professionalism and courtesy. - Manage incoming calls, emails, and correspondence efficiently and promptly. - Coordinate appointments, meetings, and office schedules ensuring smooth daily operations. - Maintain the reception area to ensure it is clean, tidy, and presentable. - Assist with administrative tasks such as document handling, data entry, and filing. - Coordinate with internal teams to provide support as necessary to enhance client experience. - Handle visitor registration and ensure security protocols are followed. - Manage office supplies inventory.</p><p>- Proven experience as a receptionist or in a similar front office role. - Excellent communication and interpersonal skills with a professional and friendly demeanor. - Strong organizational skills and ability to multitask in a fast-paced environment. - Proficient in MS Office Suite and office management software. - Ability to handle confidential information with discretion. - Fluent in English.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Manage the front desk operations, ensuring a welcoming atmosphere for all visitors and clients.</li><li>Handle incoming calls and inquiries with professionalism, directing them to the appropriate departments promptly.</li><li>Coordinate meeting room bookings and ensure all necessary equipment and materials are prepared in advance.</li><li>Assist in the onboarding process for new employees, providing them with essential information and resources.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in business administration or a related field, showcasing a strong educational foundation.</li><li>Minimum of 2 years of experience in a front office or customer service role, demonstrating relevant skills.</li><li>Proficiency in Microsoft Office Suite and office management software, enabling efficient task completion.</li><li>Excellent verbal and written communication skills, with an emphasis on clarity and professionalism.</li></ul><p></p></section>

<p>ARAFAT REAL ESTATE L.L.C. is seeking a Front Desk Receptionist to manage the reception area and provide administrative support for property leasing and sales operations.&nbsp;</p><p>This role is responsible for greeting visitors, answering phone calls, and assisting with client inquiries. The position reports to the Office Manager.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and vendors in a professional and courteous manner</li><li>Answer and direct incoming phone calls to appropriate staff members</li><li>Respond to general inquiries and provide basic information about property listings and company services</li><li>Maintain a tidy and organized reception area</li><li>Manage meeting room schedules and coordinate appointments for agents and management</li><li>Receive, sort, and distribute incoming mail, packages, and courier deliveries</li><li>Prepare outgoing mail and coordinate courier services as needed</li><li>Assist with administrative tasks including data entry, filing, and document preparation</li><li>Maintain visitor logs and issue visitor passes as required</li><li>Provide general support to the sales and leasing teams as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>High school diploma or equivalent; additional certification in office administration or customer service is preferred</li><li>1+ years of experience in a receptionist, front desk, or administrative support role, preferably in a real estate or professional services environment</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook)</li><li>Good verbal and written communication skills in English; proficiency in Arabic is required</li><li>Professional appearance and telephone etiquette</li><li>Strong organizational skills with attention to detail</li><li>Ability to multitask and prioritize tasks effectively</li><li>Friendly and welcoming demeanor with a customer-focused approach</li></ul><p>&nbsp;</p>

Front Office Receptionist<br>Location: Barsha Heights (TECOM), Dubai, UAE<br>Salary: AED 8,000 – AED 10,000 per month<br>About the Role We are looking for a polished, professional, and highly organised Front Office Receptionist to be the first point of contact for the office of our Chairman. The ideal candidate will have excellent communication and interpersonal skills, a professional presence, and strong organisational abilities. Arabic language proficiency is essential. European nationality is preferred. Key Responsibilities Manage the front desk and provide a professional and welcoming experience to visitors and clients. Manage calendars, appointments, meetings, and executive schedules efficiently. Coordinate and manage meeting agendas, ensuring all required information and materials are available in advance. Handle meeting room allotment, bookings, and room management. Coordinate internal and external meetings and ensure smooth meeting logistics. Manage incoming calls, correspondence, visitors, and general front office activities. Prepare and maintain documents, presentations, reports, and spreadsheets. Provide administrative support to senior management and the wider office as required. Coordinate with internal teams and external stakeholders to ensure seamless day-to-day office operations. Maintain a high level of confidentiality and professionalism at all times. Requirements Previous experience in a corporate front office/receptionist or administrative role is highly preferred. Fluent Arabic and English communication skills are essential. Excellent command of MS Word, Excel, and Power Point. Strong calendar and agenda management skills. Excellent organisational and time-management abilities. Strong attention to detail and ability to manage multiple priorities. Professional appearance, excellent interpersonal skills, and a polished manner. Ability to interact confidently with senior executives, clients, and external stakeholders. A stable employment history with good tenure in previous roles is highly appreciated. European nationality is preferred. Ideal Candidate The ideal candidate will be a well-presented, articulate, and highly organised professional who is comfortable working in a corporate environment and interacting with senior stakeholders. Strong attention to detail, discretion, reliability, and the ability to anticipate requirements are essential for this role.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Front-of-House (FOH) Manager will oversee the daily front-of-house operations of our restaurant and café in Dubai. The role is responsible for leading the host and service teams, coordinating reservations and table rotations, managing guest flow, and ensuring a smooth and welcoming dining experience.</p><p>The FOH Manager will maintain high standards of customer service, cleanliness, presentation, and operational efficiency throughout every shift. This includes handling guest enquiries and concerns professionally, supporting service recovery, and ensuring that food and beverages are delivered accurately and on time in coordination with the kitchen and bar teams.</p><p>The role will also support sales initiatives by promoting menu items, encouraging appropriate upselling, and assisting with promotions, events, and other activities designed to improve guest engagement and revenue. The successful candidate will supervise opening and closing procedures, coordinate staff schedules and shifts, and ensure compliance with company policies, health and safety requirements, and service standards.</p><p>An important part of this position is developing the front-of-house team through effective onboarding, training, coaching, motivation, and performance feedback. The FOH Manager will work closely with management and other departments to identify operational improvements and contribute to the overall success and reputation of the establishment.</p><p>This is a full-time, on-site position requiring flexibility to work evenings, weekends, public holidays, and busy operating periods as required.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven experience managing front-of-house operations in a restaurant, café, hotel, catering, or hospitality environment.</li><li>Strong leadership skills with the ability to manage, motivate, and support diverse front-of-house teams.</li><li>Excellent communication and interpersonal skills when dealing with guests, employees, suppliers, and management.</li><li>Strong customer-service skills and the ability to handle guest feedback, complaints, and service recovery professionally.</li><li>Good knowledge of food and beverage service, menu items, service procedures, and quality standards.</li><li>Experience managing reservations, seating arrangements, table rotations, waitlists, and guest flow.</li><li>Ability to coordinate effectively with kitchen, bar, and back-of-house teams to ensure timely and accurate service.</li><li>Experience in onboarding, training, coaching, and evaluating front-of-house employees.</li><li>Strong sales and upselling skills, with the ability to support promotions and contribute to revenue growth.</li><li>Excellent organisational and time-management skills, including staff scheduling and shift coordination.</li><li>Strong problem-solving and decision-making abilities in a fast-paced service environment.</li><li>Knowledge of cleanliness, food safety, health, and workplace safety standards.</li><li>Financial awareness, including monitoring sales performance, controlling operational costs, and reducing unnecessary wastage.</li><li>High attention to detail and a professional approach to service presentation.</li><li>Ability to remain calm, positive, and organised during high-volume operations.</li><li>Flexibility to work evenings, weekends, public holidays, and varied shifts.</li><li>Previous experience in a hospitality environment or with established restaurant and café franchise chains is an advantage.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Rooms Controller | Front Office</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.</span></p><br><br> <br> <p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br> <br> <p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br> <p><span>Traders Hotel, Abu Dhabi</span></p><br><br> <br> <p><span>As the <strong>Rooms Controller</strong> in <strong>Front Office</strong>, you will be managing the room inventory and allocation to ensure optimal room utilization. Also, you will work closely with Housekeeping, Reservations, and Revenue teams to manage room assignments, VIP arrivals, and special requests. And you will ensure room status accuracy and support the delivery of exceptional guest service standards.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Manage daily room assignments, room inventory, and room blocking to maximize occupancy and guest satisfaction.</span></li> <li><span>Coordinate VIP arrivals, long-stay guests, group arrivals, and special room requests.</span></li> <li><span>Monitor room status discrepancies and liaise with Housekeeping to ensure room readiness.</span></li> <li><span>Work closely with Reservations, Revenue Management, and Front Office teams to optimize room utilization and upgrade opportunities.</span></li> <li><span>Ensure guest preferences, loyalty program benefits, and special requirements are accurately reflected in the property management system.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Proficiency in Property Management Systems (PMS) such as Opera Cloud or Opera PMS.</span></li> <li><span>Guest-focused mindset with strong problem-solving abilities.</span></li> <li><span>Attention to detail and accuracy in room allocation and guest profiles.</span></li> <li><span>Excellent communication and coordination skills.</span></li> <li><span>Professional, proactive, and highly organized approach.</span></li> <li><span>Diploma or Certification in hospitality management or a related field preferred.</span></li> <li><span>Certification or training in Opera PMS/Opera Cloud is advantageous.</span></li> <li><span>Minimum 2–3 years of Front Office experience and at least 1 year as a Rooms Controller.</span></li> <li><span>Strong experience in room inventory management, room blocking, and coordinating VIP arrivals.</span></li> <li><span>Familiarity with loyalty programs, guest profile management, and room revenue optimization strategies is an advantage.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:<br><br>• Ensure guests are greeted upon arrival<br>• Open car doors for arriving and departing guests and escort them to the lobby<br>• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries<br>• Ensure effective handover is done, gaining information from earlier shift<br>• Forward all guest complaints or problems to the manager on duty<br>• Perform any trips and drives with the hotel car / bus as requested<br>• Control all guests’ car keys<br>• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader<br>• Establish, promote and maintain good public relations while meeting or exceeding guest expectations<br>• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum<br>• Ensure that airport / crew transportation flow is maintained effectively</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Rooms Controller | Front Office</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.</span></p><br><br> <br> <p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br> <br> <p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br> <p><span>Traders Hotel, Abu Dhabi</span></p><br><br> <br> <p><span>As the <strong>Rooms Controller</strong> in <strong>Front Office</strong>, you will be managing the room inventory and allocation to ensure optimal room utilization. Also, you will work closely with Housekeeping, Reservations, and Revenue teams to manage room assignments, VIP arrivals, and special requests. And you will ensure room status accuracy and support the delivery of exceptional guest service standards.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Manage daily room assignments, room inventory, and room blocking to maximize occupancy and guest satisfaction.</span></li> <li><span>Coordinate VIP arrivals, long-stay guests, group arrivals, and special room requests.</span></li> <li><span>Monitor room status discrepancies and liaise with Housekeeping to ensure room readiness.</span></li> <li><span>Work closely with Reservations, Revenue Management, and Front Office teams to optimize room utilization and upgrade opportunities.</span></li> <li><span>Ensure guest preferences, loyalty program benefits, and special requirements are accurately reflected in the property management system.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Proficiency in Property Management Systems (PMS) such as Opera Cloud or Opera PMS.</span></li> <li><span>Guest-focused mindset with strong problem-solving abilities.</span></li> <li><span>Attention to detail and accuracy in room allocation and guest profiles.</span></li> <li><span>Excellent communication and coordination skills.</span></li> <li><span>Professional, proactive, and highly organized approach.</span></li> <li><span>Diploma or Certification in hospitality management or a related field preferred.</span></li> <li><span>Certification or training in Opera PMS/Opera Cloud is advantageous.</span></li> <li><span>Minimum 2–3 years of Front Office experience and at least 1 year as a Rooms Controller.</span></li> <li><span>Strong experience in room inventory management, room blocking, and coordinating VIP arrivals.</span></li> <li><span>Familiarity with loyalty programs, guest profile management, and room revenue optimization strategies is an advantage.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork