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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong><br>Review, analyze and follow up on the charged off cases with the objective of maximizing recoveries from each case and assist the customer to settle their overdue/unpaid liabilities with.</p><br><p><strong>Key Result Areas</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Analyze and assess customer’s repayment problems and convince customer to prioritize repayment to Mashreq to achieve the assigned recovery targets.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Coordinate internally with different departments to ensure proper follow-up on classified customers.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all leads are followed up to establish contact with customers and engage with them and work with them to help them amicably settle their outstanding liabilities.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure adequate use of MIS reports to assist in improving recoveries.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide high quality service to internal and external customers to achieve customer satisfaction.</p><br><p><br><strong>Knowledge, Skills and Experience</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;The position requires a minimum experience of 4 years in banking, or another similar field incorporating continuous customer engagement and dealing with target oriented roles.<br>•&nbsp;&nbsp;&nbsp;&nbsp;The job holder should possess good knowledge of business products and prevailing legal laws with high level of negotiation skills and communications.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Should be able to work under pressure and is also required to be customer focused.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Manage the end to end recruitment lifecycle for technical, engineering, and corporate positions across the organization.</p></li><li><p>Source, screen, interview, and shortlist candidates for both junior and senior level roles within agreed recruitment timelines.</p></li><li><p>Handle hiring requirements across multiple business units, including Facilities Management, MEP, Contracting, Civil, Power, and related engineering disciplines.</p></li><li><p>Partner closely with hiring managers to understand manpower requirements, technical competencies, and business priorities.</p></li><li><p>Develop effective sourcing strategies using job portals, LinkedIn, employee referrals, recruitment agencies, and direct sourcing techniques.</p></li><li><p>Conduct competency based interviews and assess candidates for technical capability, cultural fit, and organizational suitability.</p></li><li><p>Coordinate interviews, collect stakeholder feedback, negotiate offers, and manage the candidate experience throughout the recruitment process.</p></li><li><p>Build and maintain a strong talent pipeline for critical and hard to fill positions.</p></li><li><p>Monitor recruitment KPIs including time to hire, sourcing effectiveness, offer acceptance, and recruitment progress.</p></li><li><p>Ensure compliance with internal recruitment policies and maintain accurate recruitment documentation and reports.</p></li><li><p>Support employer branding initiatives, recruitment campaigns, career fairs, and overseas hiring drives whenever required.</p></li><li><p>Stay updated on market trends, salary benchmarks, and talent availability within the UAE engineering and construction sectors.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or a related discipline.</p></li><li><p>Minimum <strong>4 to 6 years</strong> of Talent Acquisition experience, preferably within the UAE.</p></li><li><p>Proven experience recruiting for a wide range of <strong>technical and engineering roles</strong>, including both junior and senior level positions.</p></li><li><p>Strong understanding of industries such as <strong>Facilities Management, MEP, Contracting, Civil Construction, Power, and Engineering Services</strong>.</p></li><li><p>Demonstrated success in sourcing passive candidates and managing niche technical hiring through multiple recruitment channels.</p></li><li><p>Strong stakeholder management skills with the ability to partner effectively with senior leadership and hiring managers.</p></li><li><p>Excellent interviewing, negotiation, and candidate assessment skills.</p></li><li><p>Experience working in a fast paced environment with the ability to manage multiple hiring requirements simultaneously.</p></li><li><p>Strong communication and interpersonal skills with a customer focused approach.</p></li><li><p>Proficient in Microsoft Office and recruitment systems or ATS platforms.</p></li><li><p><strong>Arabic language proficiency is highly desirable.</strong></p></li><li><p><strong>Candidates available for immediate joining will be preferred.</strong></p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To provide administrative and commercial support in the execution of charter operations and the development of specialized cargo products, by assisting in quotation preparation, coordination between commercial and operational teams, and maintenance of charter and product documentation to ensure smooth and efficient delivery of cargo services. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Supports charter operations by coordinating requests, preparing quotations, and facilitating internal approvals to ensure timely response and smooth execution of charter activities.</li><li>Coordinates with Commercial, Pricing, Capacity Management, and Operations to confirm aircraft availability, routing options, and feasibility of charter movements.</li><li>Prepares and maintains documentation for charter flights, including service requests, agreements, and internal authorization forms.</li><li>Assists in setting up new products in the cargo system (SkyChain), ensuring correct configuration of service codes, handling parameters, and revenue tracking setup.</li><li>Tracks and updates charter performance data, including flight utilization, revenue, and customer feedback, for management review, for management reporting and analysis.</li><li>Liaises with Finance and Contracts teams to ensure accurate billing, cost recovery, and vendor invoice verification.</li><li>Supports the coordination of specialized cargo products (e.g., pharmaceuticals, express, perishables), ensuring correct operational handling and documentation.</li><li>Monitors charter schedules and operations, providing status updates and coordinating with the Operations Control Center to ensure smooth execution.</li><li>Maintains the charter and product filing system, ensuring all documentation, reports, and quotations are up to date and easily retrievable.</li><li>Assists in preparing management presentations, performance dashboards, and commercial reports related to charter and product development.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>Minimum 2 years of experience in cargo operations, sales support, or charter coordination within an airline or freight forwarding environment. Strong coordination and communication skills with attention to detail.</li><li>Years with qualifications: 2 - 4 years, Years without qualifications (if applicable): 4 - 6 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Standardization<br> •&nbsp;&nbsp;&nbsp;&nbsp;Receive, classify, consolidate, and/or summaries documents and information as well as maintain records of documents processed to ensure compliance with standards.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Administer ASPM/ASFM control by keeping them updated through amending, updating and formatting as per P&amp;S Manager or Specialist’s request to ensure that these manuals are always controlled and effective.<br> Internal Surveillance Program of the Sector<br> •&nbsp;&nbsp;&nbsp;&nbsp;Participate in the implementation of internal surveillance program to ascertain compliance with standards.<br> Document Management<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain a comprehensive record of relevant reports, recommendations and general documents related to Planning &amp; Standards section.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Receive, classify, and consolidate documents and information, maintaining records of documents processed according to standard procedures to facilitate the use by Management.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Organise and maintain the section filing system to ensure compliance with GCAA record management procedures (Archiving activities).<br> •&nbsp;&nbsp;&nbsp;&nbsp;Investigate and research files and documents in order to establish or clarify facts required to progress queries raised internally or externally.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain and organise the retention of approved manuals and other related documents for quick reference<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain and update a register for P&amp;S section achievements<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide assistance to PRP department personal upon request of line manager<br> Policies, Systems, Processes and Procedures<br> •&nbsp;&nbsp;&nbsp;&nbsp;Carry out all administrative activities related to internal standards in accordance with the set policies, procedures and guidelines.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Follow Safety Affairs functional policies, systems, processes, procedures and controls.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Control and monitor GCAA assets under their jurisdiction to ensure optimal utilization of them.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support Specialist and Managers through scheduling appointments to ease their administrative workload<br> &nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.</span><br><br><p><b>Responsibilities</b></p><br><ul> <li> <p>Establish, maintain, and monitor a compliance framework to ensure that the firm meets all applicable ADGM and FSRA regulations, including those under MIR, GEN, COBS, PRU, and the AML Rulebook.</p><br> </li> <li> <p>Review and advise on policies, procedures, controls, and governance arrangements to ensure regulatory alignment and support a culture of compliance across the firm.</p><br> </li> <li> <p>Act as the principal point of contact with the FSRA for all compliance-related matters and lead the firm’s response to regulatory audits, RFIs, and inspections.</p><br> </li> <li> <p>Prepare and submit all necessary regulatory returns, notifications, and periodic reports as required under the rules and/or by the regulator.</p><br> </li> <li> <p>This is a Controlled Function that must be approved by the FSRA under GEN 5.4.1.</p><br> </li> <li> <p>The Deputy CO must be independent of business lines, have sufficient authority, resources, and direct access to senior management and the board.</p><br> </li> <li> <p>The individual must meet the fit and proper requirements under GEN 5.5.1 and has personal liability for regulatory breaches in their areas of responsibility.</p><br> </li> </ul><br><p><b>Requirements</b></p><br><ul> <li>10 years of experience in regulatory and compliance roles within financial markets, cryptocurrency exchanges, and stock exchanges.</li> <li>Strong knowledge of risk and compliance frameworks, with experience working alongside regulators. Familiarity with FSRA rules is a plus.</li> <li>Technical expertise in surveillance tools and related technologies.<br></li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To transform modeled customer data into clear, actionable insights that enhance customer experience, informed business decisions, and support personalization initiatives. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Analyses customer behavior, lifecycle trends, digital interactions, and transaction patterns to generate actionable insights that support customer engagement and business performance.</li><li>Builds and maintains dashboards, scorecards, and reports to track customer KPIs (e.g., engagement, retention, NPS, and loyalty metrics).</li><li>Develops and refines customer segments and personas using behavioral, demographic, and value‑based attributes.</li><li>Provides insights from customer KPI driven insights to enhance segmentation, offers, and channel effectiveness.</li><li>Supports the design, execution, and analysis of experiments across marketing and digital channels from customer Lense.</li><li>Provides recommendations to communicate with customers at different stages of customer journey for better customer experience.</li><li>Translates analytical findings into clear and compelling insights to support stakeholder understanding and decision-making.</li><li>Conducts deep-dive analyses to identify opportunities, pain points, and business drivers.</li><li>Provides analytical support for targeted campaigns and personalized customer experiences.</li><li>Builds frameworks to measure the impact of customer journeys on retention and customer value.</li><li>Applies statistical rigor and ensures clear interpretation of analytical outputs to support accurate and reliable insights.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>A minimum of 3 years of experience in analytics or business intelligence, ideally in customer‑focused industries (retail, e‑commerce, travel, telecom, loyalty).</li><li>Strong proficiency in SQL and Excel. Experience with data visualization tools (Tableau, Looker, etc.). Understanding of CX analytics, customer datasets, and digital behavior metrics.</li><li>Years with qualifications: 5 - 7 years, Years without qualifications (if applicable): 7 - 9 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

Organization Overview<br>We are UAE's pioneering financial services firm with 35+ years of expertise in comprehensive investment solutions. We offer access to 40,000 financial instruments across 125 global markets in 31 countries, powered by insight and innovation. Our multicultural team of over 250 professionals caters to the unique needs of local and expatriate clients, delivering outstanding investment services.<br>Role Overview <br>We are looking for an experienced Account Manager to build and manage client relationships while providing market insights, trade ideas, and support across equities and options. This role requires strong knowledge of financial markets and the ability to deliver timely market views while maintaining high service standards and compliance with internal guidelines.<br>Key Responsibilities<br>Build and manage strong client relationships by providing timely market insights, trade ideas, and product support. Demonstrate strong knowledge of options strategies, stock market trends, and money market developments. Monitor market activity, client positions, and trading trends to support effective client engagement and decision-making. Coordinate with traders and internal teams to ensure timely delivery of market views, product analysis, and transaction support. Prepare daily market updates, research summaries, and transaction-related communication. Communicate technical, fundamental, and strategy-based market views to clients in a clear and actionable manner. Maintain high service standards while operating within internal compliance and risk guidelines.<br>Ideal Candidate Profile <br>5–7 years of relevant experience. Strong understanding of options strategies, equities, and financial market dynamics. Good knowledge of technical analysis, fundamental analysis, and trading strategies. Strong communication, interpersonal, and client management skills. Ability to work in a fast-paced, market-driven environment. MBA in Finance or equivalent qualification preferred.<br>Why Century Financial?<br>Great Place to Work Dynamic & Inclusive Work Culture Competitive Incentive Packages & Benefits Learn from Industry Experts Supportive Team Environment Comprehensive Product Training

Organization Overview<br>We are UAE's pioneering financial services firm with 35+ years of expertise in comprehensive investment solutions. We offer access to 40,000 financial instruments across 125 global markets in 31 countries, powered by insight and innovation. Our multicultural team of over 250 professionals caters to the unique needs of local and expatriate clients, delivering outstanding investment services.<br>Role Overview <br>We are looking for an experienced Account Manager to build and manage client relationships while providing market insights, trade ideas, and support across equities and options. This role requires strong knowledge of financial markets and the ability to deliver timely market views while maintaining high service standards and compliance with internal guidelines.<br>Key Responsibilities<br>Build and manage strong client relationships by providing timely market insights, trade ideas, and product support. Demonstrate strong knowledge of options strategies, stock market trends, and money market developments. Monitor market activity, client positions, and trading trends to support effective client engagement and decision-making. Coordinate with traders and internal teams to ensure timely delivery of market views, product analysis, and transaction support. Prepare daily market updates, research summaries, and transaction-related communication. Communicate technical, fundamental, and strategy-based market views to clients in a clear and actionable manner. Maintain high service standards while operating within internal compliance and risk guidelines.<br>Ideal Candidate Profile <br>5–7 years of relevant experience. Strong understanding of options strategies, equities, and financial market dynamics. Good knowledge of technical analysis, fundamental analysis, and trading strategies. Strong communication, interpersonal, and client management skills. Ability to work in a fast-paced, market-driven environment. MBA in Finance or equivalent qualification preferred.<br>Why Century Financial?<br>Great Place to Work Dynamic & Inclusive Work Culture Competitive Incentive Packages & Benefits Learn from Industry Experts Supportive Team Environment Comprehensive Product Training

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br>Provide end to end operational support to the patients including but not limited to insurance, appointments &amp; invoicing and general customer service.</p><br><p><strong>What you will do</strong></p><br><p><strong><u>Medical Insurance:</u></strong></p><ul><li><p>Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.</p></li><li><p>To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.</p></li><li><p>Review patient medical records</p></li><li><p>Communicating with medical billing specialists to ensure treatment codes are accurately received</p></li><li><p>Submission of claims</p></li><li><p>Taking timely approval of investigations/ procedures.</p></li></ul><br><p><strong><u>Medical Invoicing:</u></strong></p><ul><li><p>Invoicing the services as per the agreed prices.</p></li></ul><ul><li><p>Receiving patient treatment codes to use in assembling reimbursement claims</p></li><li><p>Make sure CPT codes are accurate as per service</p></li><li><p>Billing patients for medical services</p></li><li><p>Enter patient information into computer files, and possibly also in paper records</p></li><li><p>Organize, manage, and sort paperwork (including patients’ charts)</p></li><li><p>Continue to enter data as patients are subjected to diagnostic tests and receive treatments</p></li><li><p>Prepare and mail billing statements</p></li><li><p>Resolve conflicts regarding payments and reimbursements</p></li><li><p>Investigate and report instances of insurance fraud</p></li><li><p>Provide information and prepare documents for legal inquiries and litigation</p></li><li><p>Ensure the confidentiality of patients’ personal information</p></li><li><p>Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail</p></li></ul><br><p><strong><u>Customer Service:</u></strong></p><ul><li><p>Provides a high level of customer service to the patients.</p></li><li><p>Interacts with client with professional and personal manner.</p></li><li><p>Responds to questions according to regulatory protocols.</p></li><li><p>Guides flow of clinic traffic and directs clients to open station.</p></li><li><p>Maintains client schedule at clinics that have pre-scheduled appointment times.</p></li><li><p>Assists in accurate and legible documentation of clinic forms.</p></li><li><p>Assures every client is signed in and has completed clinic paperwork.</p></li><li><p>Check consent/ insurance form for completeness and legibility before the client goes to the Registered Nurse for services.</p></li><li><p>Communicates effectively with client regarding the information that is needed.</p></li><li><p>Responds to urgent customer needs in a timely and professional manner.</p></li><li><p>Makes recommendations and implements process improvements.</p></li><li><p>Participates in fostering a safe workplace.</p></li><li><p>Participates in employee job safety analysis to eliminate hazards and prevent accidents.</p></li></ul><br><p><strong><u>Cash Handling:</u></strong></p><ul><li><p>Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions.</p></li><li><p>Receives and reconciles cash, checks or credit card for payment and issues receipts as required</p></li><li><p>Handles cash box as needed. • Accurately makes change when needed. • Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit</p></li><li><p>Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management system</p></li><li><p>Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found</p></li><li><p>Transfer income activities to the financial system on a daily basis</p></li><li><p>Create daily, weekly, and monthly reports from clinic financial data</p></li><li><p>Obtains valid authorization for all credit card payments</p></li><li><p>In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds</p></li><li><p>If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system</p></li><li><p>Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures</p></li><li><p>Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers</p></li><li><p>Liaise and support other members of the multi-disciplinary team and other agencies relating to patient care, maintaining good communication channels.</p></li><li><p>Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary.&nbsp;&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills to be successful</strong></p><p>Have knowledge to undertake the below mentioned multidisciplinary tasks;</p><ul><li><p>Medical Insurance Coding</p></li><li><p>Medical Invoicing</p></li><li><p>Cash Handling</p></li><li><p>Customer relations</p></li></ul><br><p><strong>Behavioural Competencies:</strong></p><ul><li><p>Excellent presentation and analytical skills</p></li><li><p>Exceptional written and oral communication skills</p></li><li><p>Good decision making skills</p></li><li><p>Strong operational thinking skills</p></li><li><p>Critical Thinking</p></li><li><p>Conflict Management</p></li><li><p>Ability to read fine print at times.</p></li><li><p>Multi-Tasking</p></li><li><p>Customer service skills to include; diplomacy, patience, problem solving with a range of clientele</p></li></ul><br><p><strong>What equips you for the role</strong></p><br><ul><li><p>Minimum 2 experience in a similar role.</p></li></ul><ul><li><p>Graduate Degree in any stream.</p></li><li><p>Experience in all or any area of Insurance, Cash Handling, Customer Service &amp; Invoicing.</p></li><li><p>Fluency in English (speak, read and write).</p></li><li><p>Arabic speaking skills will be an added advantage.</p></li><li><p>Excellent Computer Literacy skills is required.</p></li></ul><br><p><strong>About the team:</strong></p><p>The role will directly report to Patient Relations Supervisor thats supports the non-clinical aspects of the patients in the clinic(s)</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>&nbsp;</p><p>Provide end to end operational support to the patients including but not limited to insurance, appointments &amp; invoicing and general customer service.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>&nbsp;</p><p><b><u>Medical Insurance:</u></b></p><ul><li>Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.</li><li>To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.</li><li>Review patient medical records</li><li>Communicating with medical billing specialists to ensure treatment codes are accurately received</li><li>Submission of claims</li><li>Taking timely approval of investigations/ procedures.</li></ul><p>&nbsp;</p><p><b><u>Medical Invoicing:</u></b></p><ul><li>Invoicing the services as per the agreed prices.</li><li>Receiving patient treatment codes to use in assembling reimbursement claims</li><li>Make sure CPT codes are accurate as per service</li><li>Billing patients for medical services</li><li>Enter patient information into computer files, and possibly also in paper records</li><li>Organize, manage, and sort paperwork (including patients’ charts)</li><li>Continue to enter data as patients are subjected to diagnostic tests and receive treatments</li><li>Prepare and mail billing statements</li><li>Resolve conflicts regarding payments and reimbursements</li><li>Investigate and report instances of insurance fraud</li><li>Provide information and prepare documents for legal inquiries and litigation</li><li>Ensure the confidentiality of patients’ personal information</li><li>Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail</li></ul><p>&nbsp;</p><p><b><u>Customer Service:</u></b></p><ul><li>Provides a high level of customer service to the patients.</li><li>Interacts with client with professional and personal manner.</li><li>Responds to questions according to regulatory protocols.</li><li>Guides flow of clinic traffic and directs clients to open station.</li><li>Maintains client schedule at clinics that have pre-scheduled appointment times.</li><li>Assists in accurate and legible documentation of clinic forms.</li><li>Assures every client is signed in and has completed clinic paperwork.</li><li>Check consent/ insurance form for completeness and legibility before the client goes to the Registered Nurse for services.</li><li>Communicates effectively with client regarding the information that is needed.</li><li>Responds to urgent customer needs in a timely and professional manner.</li><li>Makes recommendations and implements process improvements.</li><li>Participates in fostering a safe workplace.</li><li>Participates in employee job safety analysis to eliminate hazards and prevent accidents.</li></ul><p>&nbsp;</p><p><b><u>Cash Handling:</u></b></p><ul><li>Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions.</li><li>Receives and reconciles cash, checks or credit card for payment and issues receipts as required</li><li>Handles cash box as needed. • Accurately makes change when needed. • Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit</li><li>Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management system</li><li>Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found</li><li>Transfer income activities to the financial system on a daily basis</li><li>Create daily, weekly, and monthly reports from clinic financial data</li><li>Obtains valid authorization for all credit card payments</li><li>In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds</li><li>If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system</li><li>Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures</li><li>Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers</li><li>Liaise and support other members of the multi-disciplinary team and other agencies relating to patient care, maintaining good communication channels.</li><li>Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary.&nbsp;&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p>Have knowledge to undertake the below mentioned multidisciplinary tasks;</p><ul><li>Medical Insurance Coding</li><li>Medical Invoicing</li><li>Cash Handling</li><li>Customer relations</li></ul><p>&nbsp;</p><p><b>Behavioural Competencies:</b></p><ul><li>Excellent presentation and analytical skills</li><li>Exceptional written and oral communication skills</li><li>Good decision making skills</li><li>Strong operational thinking skills</li><li>Critical Thinking</li><li>Conflict Management</li><li>Ability to read fine print at times.</li><li>Multi-Tasking</li><li>Customer service skills to include; diplomacy, patience, problem solving with a range of clientele</li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>&nbsp;</p><ul><li>Minimum 2 experience in a similar role.</li><li>Graduate Degree in any stream.</li><li>Experience in all or any area of Insurance, Cash Handling, Customer Service &amp; Invoicing.</li><li>Fluency in English (speak, read and write).</li><li>Arabic speaking skills will be an added advantage.</li><li>Excellent Computer Literacy skills is required.</li></ul><p><br></p></div>

Job Description<br><br>Synopsis<br><br>As Product Specialist – Cargo Digital Systems, you will support the delivery, enhancement, and day-to-day evolution of Etihad Cargo’s digital platforms and commercial systems ecosystem, with a strong focus on the Cargo Booking Website, API integrations, and internally developed digital applications.<br><br>You will work closely with Product Owners, Cargo business stakeholders, DT&I, vendors, and development teams to gather requirements, define solutions, coordinate deliveries, perform testing activities, and support continuous product improvements.<br><br>The role combines product analysis, business process understanding, technical coordination, and hands-on support for digital product development initiatives. You will contribute to Agile product delivery while supporting the development and enhancement of web applications built primarily using Java Script and React technologies.<br><br>This role is ideal for candidates with strong analytical and problem-solving capabilities who are interested in developing broader technical, digital product, and application development skills.<br><br> Accountabilities<br><br>• Prioritize and coordinate the delivery of bug fixes, enhancements, and new releases for Cargo systems in collaboration with DT&I and Cargo stakeholders across Commercial and Operations.<br><br>• Support the delivery of enhancements, fixes, integrations, and new features across Etihad Cargo digital platforms and Cargo systems.<br><br>• Act as a key contributor for the Etihad Cargo Booking Website, supporting feature enhancements, business requirements gathering, testing activities, and coordination with vendors and developers.<br><br>• Support integration projects between Cargo systems, customer platforms, and third-party applications.<br><br>• Assist in the design, coordination, and delivery of small internal applications, automation tools, and operational support solutions.<br><br>• Gather and document business requirements from Commercial, Revenue Management, Pricing, Sales, Operations, Customs, and Ground Handling stakeholders.<br><br>• Translate business requirements into user stories, functional specifications, acceptance criteria, and process flows.<br><br>• Support backlog refinement, sprint planning, demos, and retrospectives.<br><br>• Coordinate closely with DT&I teams, vendors, and developers to ensure requirements and priorities are clearly understood.<br><br>• Perform User Acceptance Testing (UAT), regression testing, and validation of delivered functionalities.<br><br>• Track defects, support issue analysis, and coordinate resolution activities with vendors and technical teams.<br><br>• Support monitoring of product usage, operational KPIs, and user feedback to identify improvement opportunities.<br><br>• Contribute to UX improvements by supporting the design of intuitive and efficient user workflows.<br><br>• Support lightweight technical activities such as data analysis, API testing, configuration validation, and basic scripting/automation initiatives.<br><br>• Assist in maintaining documentation including release notes, process documentation, test scenarios, and knowledge articles.<br><br>• Ensure solutions comply with Etihad standards related to security, governance, and operational reliability.<br><br><br><br>Qualifications<br><br> <br><br>• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or related discipline.<br><br>• Minimum 3 years of experience in product analysis, digital products, system support, or business systems environments, preferably within cargo, aviation, logistics, or e-commerce industries.<br><br>• Good understanding of Agile methodologies such as Scrum or SAFe.<br><br>• Familiarity with web technologies such as Java Script, React, APIs, JSON, or modern web applications is preferred.<br><br>• Experience supporting digital platforms, customer portals, or API integrations is an advantage.<br><br>• Experience in User Acceptance Testing (UAT), defect management, and release coordination.<br><br>• Basic knowledge of SQL, Python, Power BI, or automation tools is advantageous.<br><br>• Strong analytical thinking and structured problem-solving skills.<br><br>• Excellent communication and stakeholder coordination abilities.<br><br>• Ability to work across business and technical teams in a collaborative environment.<br><br><br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Job Description<br><br>Synopsis<br><br>As Product Specialist – Cargo Digital Systems, you will support the delivery, enhancement, and day-to-day evolution of Etihad Cargo’s digital platforms and commercial systems ecosystem, with a strong focus on the Cargo Booking Website, API integrations, and internally developed digital applications.<br><br>You will work closely with Product Owners, Cargo business stakeholders, DT&I, vendors, and development teams to gather requirements, define solutions, coordinate deliveries, perform testing activities, and support continuous product improvements.<br><br>The role combines product analysis, business process understanding, technical coordination, and hands-on support for digital product development initiatives. You will contribute to Agile product delivery while supporting the development and enhancement of web applications built primarily using Java Script and React technologies.<br><br>This role is ideal for candidates with strong analytical and problem-solving capabilities who are interested in developing broader technical, digital product, and application development skills.<br><br> Accountabilities<br><br>• Prioritize and coordinate the delivery of bug fixes, enhancements, and new releases for Cargo systems in collaboration with DT&I and Cargo stakeholders across Commercial and Operations.<br><br>• Support the delivery of enhancements, fixes, integrations, and new features across Etihad Cargo digital platforms and Cargo systems.<br><br>• Act as a key contributor for the Etihad Cargo Booking Website, supporting feature enhancements, business requirements gathering, testing activities, and coordination with vendors and developers.<br><br>• Support integration projects between Cargo systems, customer platforms, and third-party applications.<br><br>• Assist in the design, coordination, and delivery of small internal applications, automation tools, and operational support solutions.<br><br>• Gather and document business requirements from Commercial, Revenue Management, Pricing, Sales, Operations, Customs, and Ground Handling stakeholders.<br><br>• Translate business requirements into user stories, functional specifications, acceptance criteria, and process flows.<br><br>• Support backlog refinement, sprint planning, demos, and retrospectives.<br><br>• Coordinate closely with DT&I teams, vendors, and developers to ensure requirements and priorities are clearly understood.<br><br>• Perform User Acceptance Testing (UAT), regression testing, and validation of delivered functionalities.<br><br>• Track defects, support issue analysis, and coordinate resolution activities with vendors and technical teams.<br><br>• Support monitoring of product usage, operational KPIs, and user feedback to identify improvement opportunities.<br><br>• Contribute to UX improvements by supporting the design of intuitive and efficient user workflows.<br><br>• Support lightweight technical activities such as data analysis, API testing, configuration validation, and basic scripting/automation initiatives.<br><br>• Assist in maintaining documentation including release notes, process documentation, test scenarios, and knowledge articles.<br><br>• Ensure solutions comply with Etihad standards related to security, governance, and operational reliability.<br><br><br><br>Qualifications<br><br> <br><br>• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or related discipline.<br><br>• Minimum 3 years of experience in product analysis, digital products, system support, or business systems environments, preferably within cargo, aviation, logistics, or e-commerce industries.<br><br>• Good understanding of Agile methodologies such as Scrum or SAFe.<br><br>• Familiarity with web technologies such as Java Script, React, APIs, JSON, or modern web applications is preferred.<br><br>• Experience supporting digital platforms, customer portals, or API integrations is an advantage.<br><br>• Experience in User Acceptance Testing (UAT), defect management, and release coordination.<br><br>• Basic knowledge of SQL, Python, Power BI, or automation tools is advantageous.<br><br>• Strong analytical thinking and structured problem-solving skills.<br><br>• Excellent communication and stakeholder coordination abilities.<br><br>• Ability to work across business and technical teams in a collaborative environment.<br><br><br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a well-connected, self-driven Business Development / Sales Manager to single-handedly grow our model making and 3D visualization business. The ideal candidate will have strong relationships with UAE real estate developers, consultants, and design studios, and be able to independently generate leads, arrange meetings, close deals, and manage key accounts.</p><p>Key Responsibilities</p><p><b>Business Development &amp; Sales</b></p><ul><li>Identify and pursue new business opportunities with real estate developers, master developers, PMC/consultants, architects, and interior designers in Dubai and wider UAE.</li><li>Build and maintain a robust pipeline of prospects and opportunities.</li><li>Arrange and lead client meetings, site visits, and presentations independently.</li><li>Prepare and present proposals, pricing, and commercial offers tailored to client needs.</li><li>Negotiate contracts, close deals, and achieve monthly/quarterly sales targets.</li></ul><p><b>Relationship &amp; Account Management</b></p><ul><li>Develop and nurture long-term relationships with key decision-makers in target organizations.</li><li>Act as the primary point of contact for assigned clients; ensure high satisfaction and repeat business.</li><li>Understand clients’ upcoming projects and align DDZYN360’s capabilities (models, 3D, animation, VR/AR) accordingly.</li></ul><p><b>Market Intelligence &amp; Strategy</b></p><ul><li>Monitor market trends, competitor activity, and new project launches in the UAE real estate and construction sectors.</li><li>Provide feedback to management on pricing, service gaps, and new service opportunities.</li><li>Contribute to defining target segments, positioning, and sales strategies.</li></ul><p><b>Coordination &amp; Reporting</b></p><ul><li>Coordinate closely with the production/design team to ensure promises made to clients are deliverable on time and within quality standards.</li><li>Maintain accurate records of leads, meetings, quotations, and follow-ups in CRM or agreed system.</li><li>Provide regular sales reports and forecasts to management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 2<b>– 3 years</b> of proven business development / sales experience in the UAE, ideally in:</li><li>Architectural model making, 3D visualization, animation, or</li><li>Related B2B services to real estate developers (marketing materials, CGI, signage, fit-out, etc.).</li><li><b>Strong existing network</b> with UAE real estate developers, consultants, and architecture/interior firms.</li><li>Valid <b>UAE driving licence</b> and own car preferred; must be comfortable driving daily for client meetings.</li><li>Excellent communication and presentation skills (English required; Arabic is a plus).</li><li>Self-starter who can work independently, manage time effectively, and travel within UAE as needed.</li><li>Comfortable with basic technical understanding of model making and 3D visualization processes.</li><li>Bachelor’s degree in Business, Marketing, Architecture, or related field is an advantage.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for representing NMC within local Emirati communities by organising and hosting informal, health‑focused community engagements. The role builds awareness of NMC services, facilitates connections between community members and NMC physicians, and promotes healthcare education through trusted, relationship‑driven interactions.</p><p>Working remotely and flexibly, &nbsp;acts as a bridge between NMC and the community—supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and community wellbeing.</p><p><strong>Responsibilities</strong></p><p>Community Engagement &amp; Relationship Building</p><ul><li><p>Act as a&nbsp;trusted NMC brand representative within local Emirati communities</p></li><li><p>Build and maintain strong relationships with community members, families, and social networks</p></li><li><p>Promote awareness of NMC services through authentic, community‑driven engagement</p></li></ul><p>Event Planning &amp; Hosting</p><ul><li><p>Organise and host small‑scale community gatherings (e.g. coffee mornings, women’s health sessions, mom‑and‑toddler events)</p></li><li><p>Coordinate event logistics including venue arrangements, attendee outreach, and scheduling</p></li><li><p>Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards</p></li></ul><p>Coordination with Clinical Teams</p><ul><li><p>Liaise with NMC physicians and internal teams to support themed health education sessions</p></li><li><p>Assist in scheduling and facilitating physician‑led discussions (OBGYN, dermatology, family medicine, mental health, etc.)</p></li><li><p>Ensure smooth delivery of sessions and positive participant experience</p></li></ul><p>Brand Promotion &amp; Awareness</p><ul><li><p>Promote NMC services, specialties, and physicians in a non‑commercial, trust‑based manner</p></li><li><p>Share key NMC messages organically within personal and professional networks</p></li><li><p>Support grassroots brand visibility in target communities</p></li></ul><p>Patient &amp; Business Referral Support</p><ul><li><p>Encourage and facilitate appropriate referrals to NMC hospitals and clinics</p></li><li><p>Help translate community interest into service enquiries and appointments</p></li><li><p>Capture basic feedback and insights from community interactions to support service improvement</p></li></ul><p>Reporting &amp; Feedback</p><ul><li><p>Maintain simple records of events, attendance, and engagement outcomes</p></li><li><p>Share feedback, insights, and community trends with line manager / program lead</p></li><li><p>Contribute to the continuous improvement of the ambassador program</p></li></ul><p>Learning &amp; Development</p><ul><li><p>Participate in provided training related to:</p><ul><li><p>Marketing and brand representation</p></li><li><p>Community engagement</p></li><li><p>Business development basics</p></li><li><p>Social media and communication skills</p></li></ul></li><li><p>Apply learned skills to enhance role effectiveness and personal development</p></li></ul><p>Compliance &amp; Governance</p><ul><li><p>Adhere to NMC policies, brand guidelines, and confidentiality requirements</p></li><li><p>Ensure ethical promotion of healthcare services in line with regulatory standards</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>UAE National (UAEN)</p></li><li><p>Minimum High School Certificate or equivalent</p></li><li><p>Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Enterprise Risk Governance, Framework and Risk Appetite</p></li></ol><p>Develop, maintain and review AFF’s enterprise risk framework, Risk Appetite Framework, risk policies, KRIs, limits, thresholds and escalation procedures.</p><ol><li><p>Board Risk Committee and Executive Risk Reporting</p></li></ol><p>Provide timely risk reporting, independent risk opinions and escalation of material risk matters to the Board, Board Risk Committee and senior management.</p><ol><li><p>Independent Credit Risk Oversight and Challenge</p></li></ol><p>Provide independent second-line oversight and challenge on credit risk, including exposures, deviations, restructurings, write-offs, concentration risk, provisioning indicators and portfolio deterioration.</p><p>The CRO does not own first-line credit approvals or underwriting execution.</p><ol><li><p>Portfolio Monitoring, Risk Appetite, Stress Testing and Early Warning Oversight</p></li></ol><p>Monitor portfolio quality, concentration risk, delinquency trends, provisioning indicators, early warning indicators, risk appetite breaches and stress signals.</p><p>Oversee stress testing and scenario analysis.</p><ol><li><p>Operational, Outsourcing, Technology and Resilience Risk Oversight</p></li></ol><p>Oversee operational risk, outsourcing and third-party risk, technology and information security risk, cyber risk, business continuity and resilience risk.</p><p>Review and challenge first-line controls and escalate material weaknesses</p><ol><li><p>Regulatory Risk Management, CBUAE Readiness and Remediation Support</p></li></ol><p>Support CBUAE examinations, supervisory reviews, remediation plans, regulatory responses and risk-related submissions.</p><p>Act as AFF’s primary risk representative with CBUAE on risk matters.</p><ol><li><p>Risk Input into Governance, Policy, New Products and Strategic Change</p></li></ol><p>Provide independent risk input on policies, DoA changes, outsourcing arrangements, new products, new services, distribution channels, strategic initiatives and major business changes.</p><ol><li><p>Risk Culture, Leadership and Governance Evidence</p></li></ol><p>Lead the Risk function and promote strong risk culture through governance forums, training, awareness and engagement.</p><p>Ensure risk decisions, exceptions, escalations and committee submissions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Finance, Risk Management, Accounting, Economics, Business Administration, Mathematics or related field. Master’s degree and professional qualifications such as FRM, PRM, CFA, CA, CPA or ACCA preferred.</p></li><li><p>Minimum 12–15 years in risk management within financial services, with senior experience in a regulated lending, finance or banking environment.</p></li><li><p>Enterprise risk management, Risk Appetite Framework, credit risk oversight, portfolio monitoring, stress testing, operational and outsourcing risk, technology and information security risk, regulatory engagement, Board reporting, policy review, risk data governance, leadership and stakeholder management..</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Strategy</strong>&nbsp;</p><br><ul><li>Support departmental objectives by ensuring timely execution of administrative and reporting requirements.&nbsp;</li><li>Assist in implementing organizational policies, procedures, and compliance requirements within the department.&nbsp;</li></ul><p><strong>Operations</strong>&nbsp;</p><br><ul><li>Maintain accurate documentation and records to support decision-making, audit readiness, and information security standards.&nbsp;</li><li>Manage director schedules, coordinate appointments, and arrange meetings with internal and external stakeholders.&nbsp;</li><li>Prepare, draft, and register correspondences, circulars, and official letters; ensure timely dispatch and follow-up.&nbsp;</li><li>Maintain and update departmental files, records, and databases in hard and electronic formats, ensuring confidentiality and compliance with information security protocols.&nbsp;</li><li>Enter permissions, attendance, and leave data into systems (e.g., Time &amp; Attendance, Tarasul, CRM) and prepare periodic reports.&nbsp;</li><li>Support onboarding of new employees by coordinating requirements such as PCs, phones, employee cards, and office supplies.</li><li>Maintain inventory of office supplies, process procurement orders, and coordinate maintenance of office equipment.</li><li>Attend departmental meetings, prepare minutes, and follow up on assigned action points.&nbsp;</li><li>Track and close assigned tasks, suggestions, and complaints within approved SLAs using RTA systems.&nbsp;</li><li>Provide clerical support including scanning, archiving, and organizing documents while ensuring information security measures are applied.&nbsp;</li><li>Coordinate with HR for employee-related requests (leaves, training, certificates, resignations, etc.).&nbsp;</li></ul><p><strong>Product / Process Improvement</strong></p><br><ul><li>Ensure systematic filing, record-keeping, and compliance with document control and information security procedures.</li><li>Recommend improvements in administrative workflows, reporting, and secure document handling.&nbsp;</li><li>Participate in training on new administrative systems, tools, and information security awareness.&nbsp;</li><li>Support continuous improvement initiatives by providing feedback from day-to-day operations.</li></ul> <ul><li>Diploma/ Bachelor’s degree in relevant field</li><li>0-1 Years in case of Bachelor’s degree (5+ years in case of Diploma) in related field</li><li>Strong executive communication and professional correspondence skills</li><li>Knowledge of general administrative practices and office coordination</li><li>Experience in intranet management and content governance</li><li>Skilled in presentation design and executive-level reporting</li><li>Understanding of the organization’s business context and operations</li><li>Proficiency in technical reporting and documentation</li><li>Experience in committee and team governance activities</li><li>Competence in knowledge and innovation management practices</li><li>Ability to implement policies and ensure compliance management</li><li>Familiarity with quality, health, and safety compliance standards</li><li>Strong stakeholder engagement and protocol management capabilities</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>KEY ACCOUNTABILITIES:&nbsp;</p><br><ul><li><p>Possess hands on experience in handling walk in customers.</p><br><ul><li>Possess adequate skills in managing client service counter functions.<ul><li>Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.<ul><li>Carry out customer identification checks in line with standard operating procedure.</li><li>Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services<ul><li><p>Support relationship management teams by providing operational services and support to their clientele.</p><br><ul><li>Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.<ul><li>Possess appropriate understanding on other cash management related products &amp; procedures.</li><li>Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.</li><li>Review SOPs as per internal Audit and RMU requirement for the process handled.</li><li>Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.</li><li>Maintain confidentiality of customer data in line with data leakage and prevention policy.</li><li><p>Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.</p><br><p>Job Context :</p><br></li><li>Ensure timely service to clients and arrange to provide appropriate service either directly or in liaison with other internal departments or branches.<ul><li><p>Receive customer requests/documents and provide acknowledgement back upon receipts.</p><br><ul><li>Deliver customer requests/documents through the counter and obtain acknowledgement from the customer upon delivery.<ul><li>Verify the authority of customers authorized representative while accepting delivering documents.</li><li>Manage processing of inward /outward and account to account transfers.</li><li>Handle processing of post-dated and current dated cheques without compromising the accuracy standards set by the unit.</li><li>Attend &amp; resolve queries on time from both internal &amp; external customers.</li><li>Provide appropriate statistics on MIS.</li><li>Provide back hand support to Operations teams on: -</li></ul></li><li>Account Opening documentation</li><li>Account maintenance activities</li><li>Corporate Credit Card operation</li><li>Cheque book request</li><li>Balance confirmation letters</li><li>Return Cheques</li><li>Payments (Inward and Outward) related queries</li><li>Charges related issues</li><li>eChannel related issues</li><li>Client Correspondence</li><li>Exception handling</li><li>Any other responsibilities assigned from time to time as part of job rotation exercise.</li></ul><p>QUALIFICATIONS &amp; EXPERIENCE:&nbsp;</p><br></li><li><p>Minimum Qualification:&nbsp;Bachelor’s Degree / Higher Diploma</p><br></li><li><p>Minimum Experience:&nbsp;Minimum 2 years&nbsp;of banking work experience specific to the job role.</p><br></li></ul></li></ul></li></ul><p>ANNEXURE: TECHNICAL &amp; BEHAVIOURAL COMPETENCIES :</p><br></li><li>Technical skill set – Proficiency in processing various banking systems and sound knowledge on Windows and MS Office.<ul><li>Proficient type writing skills.<ul><li>Display analytical and presentation skills.<ul><li>Ability to articulate thoughts clearly and communicate eloquently.</li><li>Exhibit FAB’s core values at work.</li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>KEY ACCOUNTABILITIES:&nbsp;</p><br><ul><li>Possess hands on experience in handling walk in customers.<ul><li>Possess adequate skills in managing client service counter functions.<ul><li>Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.<ul><li>Carry out customer identification checks in line with standard operating procedure.</li><li>Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services<ul><li>Support relationship management teams by providing operational services and support to their clientele.<ul><li>Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.<ul><li>Possess appropriate understanding on other cash management related products &amp; procedures.</li><li>Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.</li><li>Review SOPs as per internal Audit and RMU requirement for the process handled.</li><li>Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.</li><li>Maintain confidentiality of customer data in line with data leakage and prevention policy.</li><li><p>Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.</p><br><p>Job Context :</p><br></li><li>Ensure timely service to clients and arrange to provide appropriate service either directly or in liaison with other internal departments or branches.<ul><li>Receive customer requests/documents and provide acknowledgement back upon receipts.<ul><li>Deliver customer requests/documents through the counter and obtain acknowledgement from the customer upon delivery.<ul><li>Verify the authority of customers authorized representative while accepting delivering documents.</li><li>Manage processing of inward /outward and account to account transfers.</li><li>Handle processing of post-dated and current dated cheques without compromising the accuracy standards set by the unit.</li><li>Attend &amp; resolve queries on time from both internal &amp; external customers.</li><li>Provide appropriate statistics on MIS.</li><li>Provide back hand support to Operations teams on: -</li></ul></li><li>Account Opening documentation</li><li>Account maintenance activities</li><li>Corporate Credit Card operation</li><li>Cheque book request</li><li>Balance confirmation letters</li><li>Return Cheques</li><li>Payments (Inward and Outward) related queries</li><li>Charges related issues</li><li>eChannel related issues</li><li>Client Correspondence</li><li>Exception handling</li><li><p>Any other responsibilities assigned from time to time as part of job rotation exercise.</p><br><p>FRAMEWORKS, BOUNDARIES, &amp; DECISION MAKING AUTHORITY:&nbsp;</p><br></li><li>Functions within the framework and boundaries of Group policies as well as overall organizational governance.<ul><li><p>Services rendered are limited to Privileged Banking client Group.</p><br><p>QUALIFICATIONS &amp; EXPERIENCE:&nbsp;</p><br></li><li><p>Minimum Qualification:&nbsp;Bachelor’s Degree / Higher Diploma</p><br></li><li><p>Minimum Experience:&nbsp;Minimum 2 years&nbsp;of banking work experience specific to the job role.</p><br></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>KEY ACCOUNTABILITIES:&nbsp;</p><br><ul><li>Possess hands on experience in handling walk in customers.<ul><li>Possess adequate skills in managing client service counter functions.<ul><li>Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.<ul><li>Carry out customer identification checks in line with standard operating procedure.</li><li>Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services<ul><li>Support relationship management teams by providing operational services and support to their clientele.<ul><li>Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.<ul><li>Possess appropriate understanding on other cash management related products &amp; procedures.</li><li>Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.</li><li>Review SOPs as per internal Audit and RMU requirement for the process handled.</li><li>Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.</li><li>Maintain confidentiality of customer data in line with data leakage and prevention policy.</li><li><p>Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.</p><br><p>Job Context :</p><br></li><li><p>Ensure timely service to clients and arrange to provide appropriate service either directly or in liaison with other internal departments or branches.</p><br><ul><li><p>Receive customer requests/documents and provide acknowledgement back upon receipts.</p><br><ul><li>Deliver customer requests/documents through the counter and obtain acknowledgement from the customer upon delivery.<ul><li>Verify the authority of customers authorized representative while accepting delivering documents.</li><li>Manage processing of inward /outward and account to account transfers.</li><li>Handle processing of post-dated and current dated cheques without compromising the accuracy standards set by the unit.</li><li>Attend &amp; resolve queries on time from both internal &amp; external customers.</li><li>Provide appropriate statistics on MIS.</li><li>Provide back hand support to Operations teams on: -</li></ul></li><li>Account Opening documentation</li><li>Account maintenance activities</li><li>Corporate Credit Card operation</li><li>Cheque book request</li><li>Balance confirmation letters</li><li>Return Cheques</li><li>Payments (Inward and Outward) related queries</li><li>Charges related issues</li><li>eChannel related issues</li><li>Client Correspondence</li><li>Exception handling</li><li>Any other responsibilities assigned from time to time as part of job rotation exercise.</li></ul><p>FRAMEWORKS, BOUNDARIES, &amp; DECISION MAKING AUTHORITY:&nbsp;</p><br></li><li>Functions within the framework and boundaries of Group policies as well as overall organizational governance.<ul><li><p>Services rendered are limited to Privileged Banking client Group.</p><br><p>QUALIFICATIONS &amp; EXPERIENCE:&nbsp;</p><br></li><li><p>Minimum Qualification:&nbsp;Bachelor’s Degree / Higher Diploma</p><br></li><li><p>Minimum Experience:&nbsp;Minimum 2 years&nbsp;of banking work experience specific to the job role.</p><br></li></ul></li></ul><p>ANNEXURE: TECHNICAL &amp; BEHAVIOURAL COMPETENCIES :</p><br></li><li>Technical skill set – Proficiency in processing various banking systems and sound knowledge on Windows and MS Office.<ul><li>Proficient type writing skills.<ul><li>Display analytical and presentation skills.<ul><li>Ability to articulate thoughts clearly and communicate eloquently.</li><li>Exhibit FAB’s core values at work.</li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<p>The Property Leasing Manager will lead and manage all leasing activities across the Group’s property portfolio, ensuring optimal occupancy, rental growth, and regulatory compliance. This role involves tenant acquisition, lease negotiations, compliance with UAE real estate regulations, and coordination with relevant authorities such as Wasl (DREC), DLD, DDA, and other regulatory bodies. The ideal candidate will have strong negotiation skills, solid market knowledge, and hands-on experience in UAE leasing processes. Key Responsibilities • Manage end-to-end leasing activities for residential, commercial, and/or retail properties • Develop and implement leasing strategies to maximize occupancy and rental income • Identify and secure prospective tenants in line with business targets • Conduct property viewings and coordinate with brokers and agents • Negotiate lease terms, rental rates, renewals, and amendments • Prepare, review, and finalize lease agreements and related documentation • Ensure full compliance with UAE real estate laws and regulations • Handle registrations and approvals with relevant authorities including Wasl (DREC), DLD, DDA, Ejari, Trakheesi, etc. • Manage lease renewals, expiries, and vacancy tracking • Monitor market trends, rental benchmarks, and competitor activity • Maintain accurate leasing records, reports, and databases • Coordinate with legal, finance, and property management teams • Manage relationships with brokers, agents, and third-party leasing consultants • Act as the main point of contact for tenants on leasing matters • Resolve tenant leasing-related issues and disputes in a timely manner Qualifications & Experience • Bachelor’s degree • Minimum 5–7+ years of relevant property leasing experience in the UAE • Proven experience handling commercial, retail, and/or residential leasing • Strong understanding of UAE real estate laws and leasing procedures • Practical experience dealing with Wasl, DLD, DDA, Ejari, and related authorities • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) • UAE Driving License</p><p>Skills Required Core Skills • Strong negotiation and deal-closing skills • Excellent verbal and written communication skills • Sound knowledge of UAE real estate market dynamics • Ability to structure and evaluate lease terms and commercial proposals Professional & Technical Skills • Lease documentation and contract management • Regulatory compliance and authority coordination • Financial analysis of rental income, yields, and leasing KPIs Leadership & Behavioral Skills • Ability to work independently and manage multiple properties • Problem-solving and conflict resolution abilities • High level of professionalism, integrity, and confidentiality Preferred / Advantageous • RERA certification • Experience managing large or mixed-use property portfolios • Established broker and tenant network in the UAE market</p>