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Company Description<br><br>Job Description<br><br>We are currently looking for IT Operations Officer for our UAE operations with the following terms & conditions.<br><br>Key Skills & Qualifications<br><br>Bachelor’s degree in information technology, Computer Science, or a related field.3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support. Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications. Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365. Strong troubleshooting, incident management, and vendor coordination skills. Good communication, documentation, and reporting abilities.<br><br>Core Competencies<br><br>IT Operations Management Banking Systems Support Infrastructure & Network Administration Incident & Problem Management Vendor Coordination Business Continuity & Disaster Recovery Support Analytical & Troubleshooting Skills Customer Service Orientation Ability to Work Under Pressure and Outside Business Hours when required.<br><br>Operational Support Coverage<br><br>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours. Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests. Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.<br><br>End User Support<br><br>Perform routine server health checks, system monitoring, and patch management activities. Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments. Manage user accounts, access requests, and application support activities. Provide Level 1 & 2 support for end users, desktops, laptops, printers, and peripherals. Coordinate with vendors and support teams to resolve infrastructure and application-related issues.<br><br>Infrastructure & Network Support<br><br>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure. Install, configure, upgrade, and troubleshoot routers, switches, and network devices. Monitor and maintain MPLS, WAN, VPN, and branch network connectivity. Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution. Maintain network documentation, operational procedures, and technical records. Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations. Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment. Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations. Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration. Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades<br><br>Terms and conditions<br><br>Joining time frame: Immediate<br><br>Additional Information<br><br>Terms And Conditions<br><br>Joining time frame: maximum 4 weeks<br><br>By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply<br><br>I'm interested<br><br>I'm interested

Service Now Administrator – Job Description (10+ Years Experience) Experience: 10+ Years Location: UAE (Onsite/Hybrid as per client requirement) Job Summary We are seeking an experienced Service Now Administrator with 10+ years of IT experience and extensive expertise in administering, configuring, and maintaining the Service Now platform. The ideal candidate will be responsible for platform governance, system administration, integrations, performance optimization, security compliance, and supporting enterprise-wide Service Now implementations. Key Responsibilities Administer, configure, and maintain the Service Now platform across multiple modules. Manage platform upgrades, patches, releases, and instance cloning activities. Configure users, groups, roles, ACLs, workflows, notifications, and service catalog items. Monitor platform performance, availability, and system health to ensure optimal operations. Manage Incident, Problem, Change, Knowledge, Service Catalog, and CMDB modules. Perform platform troubleshooting, root cause analysis, and issue resolution. Implement and maintain integrations with third-party applications using REST/SOAP APIs. Ensure compliance with security, governance, and audit requirements. Develop and maintain reports, dashboards, KPIs, and performance analytics. Collaborate with developers, architects, and business stakeholders to deliver platform enhancements. Support ITSM, ITOM, ITAM, HRSD, and CSM modules as required. Create and maintain technical documentation, SOPs, and operational procedures. Manage MID Servers, Discovery, Service Mapping, and CMDB health activities. Provide platform administration support and mentor junior administrators. Required Skills & Qualifications10+ years of overall IT experience with 5+ years as a Service Now Administrator. Strong hands-on experience with Service Now Administration and Platform Management. Expertise in ITSM, CMDB, Discovery, Service Catalog, Knowledge Management, and Change Management. Experience managing Service Now upgrades, patching, cloning, and release management. Strong understanding of ACLs, Roles, Groups, UI Policies, Business Rules, and Workflows. Experience with REST APIs, SOAP integrations, LDAP, SSO, and Active Directory integrations. Knowledge of MID Server administration and Service Now Discovery. Strong troubleshooting, performance tuning, and system monitoring skills. Experience working in enterprise-scale Service Now environments. Excellent communication and stakeholder management skills. Preferred Qualifications Service Now Certified System Administrator (CSA). Service Now Certified Implementation Specialist (CIS) certifications are highly preferred. Experience with ITOM, ITAM, HRSD, CSM, or Sec Ops modules. Knowledge of scripting using Java Script, Glide APIs, and Flow Designer. Experience in Agile, ITIL, and Dev Ops environments. Key Technologies Service Now Platform ITSM, ITOM, ITAM, CMDBDiscovery & Service Mapping REST/SOAP APIsLDAP, SSO, Active Directory Flow Designer Java Script Performance Analytics MID Server ITIL Framework This role requires a highly skilled Service Now Administrator capable of managing enterprise-scale Service Now environments while ensuring platform stability, security, and continuous improvement for Moro Hub.

Service Now Administrator – Job Description (10+ Years Experience) Experience: 10+ Years Location: UAE (Onsite/Hybrid as per client requirement) Job Summary We are seeking an experienced Service Now Administrator with 10+ years of IT experience and extensive expertise in administering, configuring, and maintaining the Service Now platform. The ideal candidate will be responsible for platform governance, system administration, integrations, performance optimization, security compliance, and supporting enterprise-wide Service Now implementations. Key Responsibilities Administer, configure, and maintain the Service Now platform across multiple modules. Manage platform upgrades, patches, releases, and instance cloning activities. Configure users, groups, roles, ACLs, workflows, notifications, and service catalog items. Monitor platform performance, availability, and system health to ensure optimal operations. Manage Incident, Problem, Change, Knowledge, Service Catalog, and CMDB modules. Perform platform troubleshooting, root cause analysis, and issue resolution. Implement and maintain integrations with third-party applications using REST/SOAP APIs. Ensure compliance with security, governance, and audit requirements. Develop and maintain reports, dashboards, KPIs, and performance analytics. Collaborate with developers, architects, and business stakeholders to deliver platform enhancements. Support ITSM, ITOM, ITAM, HRSD, and CSM modules as required. Create and maintain technical documentation, SOPs, and operational procedures. Manage MID Servers, Discovery, Service Mapping, and CMDB health activities. Provide platform administration support and mentor junior administrators. Required Skills & Qualifications10+ years of overall IT experience with 5+ years as a Service Now Administrator. Strong hands-on experience with Service Now Administration and Platform Management. Expertise in ITSM, CMDB, Discovery, Service Catalog, Knowledge Management, and Change Management. Experience managing Service Now upgrades, patching, cloning, and release management. Strong understanding of ACLs, Roles, Groups, UI Policies, Business Rules, and Workflows. Experience with REST APIs, SOAP integrations, LDAP, SSO, and Active Directory integrations. Knowledge of MID Server administration and Service Now Discovery. Strong troubleshooting, performance tuning, and system monitoring skills. Experience working in enterprise-scale Service Now environments. Excellent communication and stakeholder management skills. Preferred Qualifications Service Now Certified System Administrator (CSA). Service Now Certified Implementation Specialist (CIS) certifications are highly preferred. Experience with ITOM, ITAM, HRSD, CSM, or Sec Ops modules. Knowledge of scripting using Java Script, Glide APIs, and Flow Designer. Experience in Agile, ITIL, and Dev Ops environments. Key Technologies Service Now Platform ITSM, ITOM, ITAM, CMDBDiscovery & Service Mapping REST/SOAP APIsLDAP, SSO, Active Directory Flow Designer Java Script Performance Analytics MID Server ITIL Framework This role requires a highly skilled Service Now Administrator capable of managing enterprise-scale Service Now environments while ensuring platform stability, security, and continuous improvement for Moro Hub.

Service Now Administrator – Job Description (10+ Years Experience) Experience: 10+ Years Location: UAE (Onsite/Hybrid as per client requirement) Job Summary We are seeking an experienced Service Now Administrator with 10+ years of IT experience and extensive expertise in administering, configuring, and maintaining the Service Now platform. The ideal candidate will be responsible for platform governance, system administration, integrations, performance optimization, security compliance, and supporting enterprise-wide Service Now implementations. Key Responsibilities Administer, configure, and maintain the Service Now platform across multiple modules. Manage platform upgrades, patches, releases, and instance cloning activities. Configure users, groups, roles, ACLs, workflows, notifications, and service catalog items. Monitor platform performance, availability, and system health to ensure optimal operations. Manage Incident, Problem, Change, Knowledge, Service Catalog, and CMDB modules. Perform platform troubleshooting, root cause analysis, and issue resolution. Implement and maintain integrations with third-party applications using REST/SOAP APIs. Ensure compliance with security, governance, and audit requirements. Develop and maintain reports, dashboards, KPIs, and performance analytics. Collaborate with developers, architects, and business stakeholders to deliver platform enhancements. Support ITSM, ITOM, ITAM, HRSD, and CSM modules as required. Create and maintain technical documentation, SOPs, and operational procedures. Manage MID Servers, Discovery, Service Mapping, and CMDB health activities. Provide platform administration support and mentor junior administrators. Required Skills & Qualifications10+ years of overall IT experience with 5+ years as a Service Now Administrator. Strong hands-on experience with Service Now Administration and Platform Management. Expertise in ITSM, CMDB, Discovery, Service Catalog, Knowledge Management, and Change Management. Experience managing Service Now upgrades, patching, cloning, and release management. Strong understanding of ACLs, Roles, Groups, UI Policies, Business Rules, and Workflows. Experience with REST APIs, SOAP integrations, LDAP, SSO, and Active Directory integrations. Knowledge of MID Server administration and Service Now Discovery. Strong troubleshooting, performance tuning, and system monitoring skills. Experience working in enterprise-scale Service Now environments. Excellent communication and stakeholder management skills. Preferred Qualifications Service Now Certified System Administrator (CSA). Service Now Certified Implementation Specialist (CIS) certifications are highly preferred. Experience with ITOM, ITAM, HRSD, CSM, or Sec Ops modules. Knowledge of scripting using Java Script, Glide APIs, and Flow Designer. Experience in Agile, ITIL, and Dev Ops environments. Key Technologies Service Now Platform ITSM, ITOM, ITAM, CMDBDiscovery & Service Mapping REST/SOAP APIsLDAP, SSO, Active Directory Flow Designer Java Script Performance Analytics MID Server ITIL Framework This role requires a highly skilled Service Now Administrator capable of managing enterprise-scale Service Now environments while ensuring platform stability, security, and continuous improvement for Moro Hub.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Lead Infrastructure &amp; Cloud Security Engineer</p><p>Location: Abu Dhabi, UAE</p><p>Job Purpose:</p><p>The Lead Infrastructure &amp; Cloud Security Engineer is responsible for designing, implementing, securing, and</p><p>managing the organization's IT infrastructure, cloud platforms, network security, and cybersecurity operations.</p><p>The role ensures the availability, integrity, confidentiality, and resilience of enterprise systems while supporting</p><p>business objectives through secure and scalable technology solutions.</p><p>Key Responsibilities:</p><p>Infrastructure &amp; Cloud Management:</p><ul><li><p>Lead the design, implementation, and maintenance of on-premises and cloud infrastructure</p></li></ul><p>environments.</p><ul><li><p>Manage hybrid infrastructure, including servers, virtualization platforms, storage, backup, and disaster</p></li></ul><p>recovery solutions.</p><ul><li><p>Ensure high availability, performance, scalability, and security of enterprise systems.</p></li><li><p>Support cloud adoption, migration, and optimization initiatives.</p></li></ul><p>Cyber Security &amp; Security Operations:</p><ul><li><p>Develop and implement cybersecurity controls, standards, and best practices.</p></li><li><p>Monitor and respond to security incidents, threats, and vulnerabilities.</p></li><li><p>Conduct security assessments, risk analysis, and remediation activities.</p></li><li><p>Manage endpoint protection, threat detection, SIEM, and security monitoring solutions.</p></li><li><p>Lead incident response and security investigations.</p></li></ul><p>Network Security:</p><ul><li><p>Design and maintain secure network architectures.</p></li><li><p>Manage firewalls, VPNs, network segmentation, and remote access solutions.</p></li><li><p>Ensure secure connectivity across on-premises and cloud environments.</p></li><li><p>Implement security hardening and network security best practices.</p></li></ul><p>Identity &amp; Access Management:</p><ul><li><p>Manage Active Directory, Entra ID (Azure AD), and Identity &amp; Access Management solutions.</p></li><li><p>Implement access controls, privileged access management, MFA, and conditional access policies.</p></li><li><p>Ensure compliance with security and access governance requirements.</p></li></ul><p>Governance, Risk &amp; Compliance:</p><ul><li><p>Support compliance initiatives aligned with ISO 27001, NIST, CIS Controls, and industry standards.</p></li><li><p>Conduct security audits, vulnerability assessments, and risk management activities.</p></li><li><p>Develop and maintain security policies, procedures, and documentation.</p></li></ul><p>Leadership &amp; Stakeholder Management</p><ul><li><p>Provide technical leadership and guidance to infrastructure and security teams.</p></li><li><p>Collaborate with internal stakeholders, vendors, and business units.</p></li><li><p>Lead infrastructure and security-related projects and initiatives.</p></li><li><p>Prepare technical reports, recommendations, and executive updates.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications:</p><ul><li><p>Bachelor's Degree in Computer Science, Information Technology, Cyber Security, or a related field.</p></li><li><p>8+ years of experience in Infrastructure, Cloud, Network Security, and Cyber Security.</p></li><li><p>3+ years of experience in a Lead or Senior Engineer role.</p></li><li><p>Strong experience with hybrid infrastructure environments (On-Premises and Cloud).</p></li><li><p>Hands-on experience with Azure, AWS, or GCP and cloud security best practices.</p></li><li><p>Strong knowledge of Network Security, Firewalls, VPNs, Routing, Switching, and Security Architecture.</p></li><li><p>Experience with enterprise security technologies such as Palo Alto, Fortinet, Cisco, Microsoft Defender,</p></li></ul><p>CrowdStrike, SentinelOne, Splunk, or Microsoft Sentinel.</p><ul><li><p>Strong experience with Active Directory, Entra ID (Azure AD), Microsoft 365, VMware/Hyper-V, and</p></li></ul><p>Identity &amp; Access Management.</p><ul><li><p>Experience in Security Operations, Incident Response, Vulnerability Management, and Risk Assessment.</p></li><li><p>Knowledge of ISO 27001, NIST, CIS Controls, and security compliance frameworks.</p></li><li><p>Excellent leadership, stakeholder management, troubleshooting, and communication skills.</p></li></ul><p>Preferred Certifications:</p><ul><li><p>CISSP, CCSP, CISM, CEH</p></li><li><p>Azure Security Engineer (AZ-500)</p></li><li><p>AWS Security Specialty</p></li><li><p>CCNP Security / PCNSE / Fortinet NSE</p></li></ul><p>Key Competencies:</p><ul><li><p>Infrastructure &amp; Cloud Architecture</p></li><li><p>Cyber Security Operations</p></li><li><p>Network Security</p></li><li><p>Security Risk Management</p></li><li><p>Identity &amp; Access Management</p></li><li><p>Incident Response</p></li><li><p>Leadership &amp; Team Management</p></li><li><p>Vendor &amp; Stakeholder Management</p></li><li><p>Problem Solving &amp; Decision Making</p></li><li><p>Communication &amp; Presentation Skills</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong><span>Desktop Engineer&nbsp;</span></strong><br> <br> <span>The Desktop Engineer is responsible for providing technical support, maintenance, and administration of the on-premises end-user computing environment. The role focuses on ensuring the reliability, performance, and security of desktop devices, operating systems, peripherals, and workplace technology while delivering excellent customer support to end users.</span><br> <br> <strong><span><u>Key Responsibilities</u></span></strong></span></span> <ul> <li><span><span><span>Provide Level 1 and Level 2 support for desktop, laptop, printer, and peripheral-related issues.</span></span></span> </li><li><span><span><span>Install, configure, maintain, and troubleshoot Windows operating systems and enterprise applications.</span></span></span> </li><li><span><span><span>Support on-premises Active Directory, Group Policy, file shares, and end-user access requests.</span></span></span> </li><li><span><span><span>Manage hardware deployments, upgrades, device refreshes, and asset lifecycle activities.</span></span></span> </li><li><span><span><span>Perform break-fix support, root cause analysis, and issue resolution for endpoint devices.</span></span></span> </li><li><span><span><span>Support office IT infrastructure, including meeting room technology, network connectivity, and workplace devices.</span></span></span> </li><li><span><span><span>Maintain endpoint security standards, patching, antivirus, and compliance requirements.</span></span></span> </li><li><span><span><span>Document incidents, service requests, and technical procedures within the ITSM platform.</span></span></span> </li><li><span><span><span>Collaborate with infrastructure, network, and application support teams to resolve escalated issues.</span></span></span> </li></ul> <span><span><u><strong><span>Requirements</span></strong></u></span></span> <ul> <li><span><span><span>3–5 years of desktop support or end-user computing experience.</span></span></span> </li><li><span><span><span>Strong hands-on experience with Windows desktop operating systems and Microsoft Office applications.</span></span></span> </li><li><span><span><span>Experience supporting on-premises environments, including Active Directory, Group Policy, and enterprise device management.</span></span></span> </li><li><span><span><span>Knowledge of hardware troubleshooting, imaging, software deployment, and endpoint security tools.</span></span></span> </li><li><span><span><span>Experience with ITSM/ticketing tools and service management processes.</span></span></span> </li><li><span><span><span>Strong troubleshooting, communication, and customer service skills.</span></span></span> </li></ul> <span><span><u><strong><span>Preferred Certifications</span></strong></u></span></span> <ul> <li><span><span><span>Microsoft Modern Desktop Administrator Associate</span></span></span> </li><li><span><span><span>CompTIA A+</span></span></span> </li><li><span><span><span>CompTIA Network+</span></span></span> </li><li><span><span><span>ITIL Foundation</span></span></span> </li></ul> <br> <span><span>Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve. #LI-JJ1</span></span><br> &nbsp; <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Install, configure, and maintain servers, networks, operating systems, and data storage systems supporting CCAO operations</p></li><li><p>Manage user accounts, access rights, and Active Directory/identity management in line with government data governance and security policies</p></li><li><p>Monitor system performance, availability, and capacity; proactively resolve issues to minimize downtime for citizen-facing and internal services</p></li><li><p>Implement and maintain cybersecurity controls (firewalls, endpoint protection, backups, patch management) in compliance with UAE government IT security standards (e.g., NESA/Signature/TDRA-aligned frameworks where applicable)</p></li><li><p>Administer email, collaboration platforms, and internal applications used for case management, correspondence, and coordination with federal/local entities</p></li><li><p>Manage backup, disaster recovery, and business continuity procedures for critical systems and citizen data</p></li><li><p>Provide technical support (Tier 2/3) to staff, troubleshoot hardware/software/network issues, and manage IT helpdesk escalations</p></li><li><p>Maintain documentation of IT assets, configurations, policies, and procedures</p></li><li><p>Coordinate with external vendors, telecom providers, and government IT bodies (e.g., TDRA, Abu Dhabi Digital Authority) on infrastructure, licensing, and integration projects</p></li><li><p>Support digital transformation initiatives, including e-services and system integrations tied to CCAO's citizen and community programs</p></li><li><p>Ensure compliance with UAE data protection and government information security regulations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, or related field</p></li><li><p>3–6 years' experience as a System Administrator, preferably in a government or public sector entity</p></li><li><p>Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory</p></li><li><p>Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices</p></li><li><p>Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage</p></li><li><p>Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred</p></li><li><p>Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)</p></li><li><p>UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong problem-solving and troubleshooting skills</p></li><li><p>High attention to security, confidentiality, and data sensitivity (government/citizen data)</p></li><li><p>Ability to work under government protocols and coordinate across federal/local authorities</p></li><li><p>Good communication and documentation skills</p></li><li><p>Ability to work independently and manage multiple priorities</p></li></ul><p><br></p></li></ul><p></p></section>

<p>About the Role</p><p>We are looking for a motivated <strong>Junior Network Security Engineer</strong> to join our infrastructure and security team. This role is ideal for someone with foundational experience in networking and firewall administration who is eager to grow into a full-fledged network security engineer. You will work closely with senior engineers to support, configure, and troubleshoot enterprise network and security infrastructure across on-premises and cloud environments.</p><p>Key Responsibilities</p><ul><li><p>Assist in configuring and maintaining Cisco routers, switches, and firewalls (ASA/Fortinet) under senior engineer guidance.</p></li><li><p>Support day-to-day monitoring of network and firewall health, escalating complex issues as needed.</p></li><li><p>Help implement and troubleshoot VPNs, basic firewall policies, NAT rules, and access control lists.</p></li><li><p>Participate in the deployment and support of Fortinet FortiGate firewalls, including basic policy and UTM profile configuration.</p></li><li><p>Assist with load balancer (F5/Citrix ADC) configuration tasks such as creating virtual servers, pools, and health monitors under supervision.</p></li><li><p>Support Azure cloud networking tasks — creating VMs, VNets, subnets, NSGs, and basic resource group management.</p></li><li><p>Contribute to documentation: configuration guides, network diagrams, and basic runbooks.</p></li><li><p>Assist with User Acceptance Testing (UAT) and operational readiness checks for new deployments.</p></li><li><p>Respond to and resolve tickets related to connectivity, VPN access, and basic network issues within SLA.</p></li><li><p>Manage Microsoft 365 / Azure Active Directory tasks such as user/device management and basic security settings.</p></li><li><p>Collaborate with senior engineers and cross-functional teams (infrastructure, vendors, stakeholders) on project delivery.</p></li><li><p>Continuously build technical knowledge through certifications and on-the-job mentorship.</p></li></ul><p>Required Qualifications</p><ul><li><p><strong>1–3 years</strong> of hands-on experience in network administration, IT support, or a junior network/security engineering role.</p></li><li><p>Working knowledge of networking fundamentals (TCP/IP, VLANs, routing/switching basics, DNS/DHCP).</p></li><li><p>Exposure to firewall technologies (Cisco ASA, Fortinet FortiGate, or similar).</p></li><li><p>Basic understanding of VPNs and remote connectivity concepts.</p></li><li><p>Familiarity with Microsoft 365 and Azure Active Directory administration.</p></li><li><p>Strong troubleshooting mindset and willingness to learn under pressure.</p></li><li><p>Good communication skills, both written and verbal (English required).</p></li><li><p>Bachelor's degree in Computer Science, IT, or a related field (or equivalent practical experience).</p></li></ul><p>Preferred / Nice-to-Have</p><ul><li><p>Entry-level certifications such as <strong>CCNA</strong>, <strong>Fortinet NSE1–3</strong>, or <strong>Microsoft Azure Fundamentals (AZ-900)</strong>.</p></li><li><p>Exposure to load balancers (F5, Citrix ADC) or SD-WAN concepts.</p></li><li><p>Basic scripting/automation exposure (PowerShell, Python, or Ansible).</p></li><li><p>Prior experience in a Service Desk, NOC, or technical support environment.</p></li><li><p>Familiarity with ITIL-based service management practices.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Key Skills</p><ul><li><p>Eagerness to learn and grow technically</p></li><li><p>Team player with a positive, proactive attitude</p></li><li><p>Strong attention to detail</p></li><li><p>Ability to follow documented procedures accurately</p></li><li><p>Good time management under SLA-driven environments</p></li></ul>

We are looking for a hands-on Red Team professional to join our team and work on offensive security projects for our clients. This role is focused on practical execution, clear thinking, and measurable results — not on buzzwords, titles, or certificates alone. You will work on authorized Red Team, Purple Team, and adversary emulation engagements for external clients, helping them understand real attack paths, weaknesses in their environments, and practical ways to improve their security posture.<br>What you will do Conduct Red Team and Purple Team activities for client projects within clearly approved scopes. Perform adversary emulation against infrastructure, Active Directory, internal services, applications, and cloud environments. Identify security weaknesses and explain their real business impact to clients. Prepare clear reports with evidence, prioritized risks, and practical remediation recommendations. Work with client-side Blue Team, SOC, infrastructure, and engineering teams when required. Support the improvement of internal Red Team methodology, tooling, and delivery processes. Propose initiatives that improve the quality, efficiency, and maturity of our offensive security services.<br><br>What we are looking for Strong practical experience in Red Team, offensive security, penetration testing, or adversary emulation. Solid understanding of Windows, Linux, networking, Active Directory, web security, and cloud security basics. Ability to script or automate tasks using Python, Bash, Power Shell, or similar tools. Understanding of MITRE ATT&CK, common TTPs, and realistic attack paths. Responsible mindset: no chaos, no unnecessary risk, and no activity outside the approved scope. Ability to communicate findings clearly to both technical and non-technical stakeholders. Strong documentation and reporting skills.<br>Important note about the selection process We value practical experience above everything else. Certificates, job titles, and previous company names are welcome, but they will not replace demonstrated technical ability. The selection process will be based strictly on practical performance. Candidates will complete technical tests on virtual machines before the interview stage. Only candidates who successfully pass the practical VM-based tests will move forward in the hiring process.<br><br>Nice to have Experience with client-facing security assessments. Experience with Purple Team exercises. Experience with detection engineering, EDR/SIEM environments, or threat-informed defense. Knowledge of cloud environments, CI/CD, containers, or enterprise infrastructure.<br>What we offer Salary: 25,000 AED per month. No overtime. Work should fit into the working day. Friendly and respectful team. Open environment where initiatives are welcomed. Medical insurance. Meal allowance: 125 AED per day, Monday to Friday. Lenovo laptop. A 1-hour lunch nap is allowed if it helps you stay productive. Healthy communication, respect for personal time, and focus on quality rather than looking busy.<br>We are looking for someone who can work responsibly on real client projects, deliver high-quality offensive security assessments, and help clients become genuinely more secure.

We are looking for a hands-on Red Team professional to join our team and work on offensive security projects for our clients. This role is focused on practical execution, clear thinking, and measurable results — not on buzzwords, titles, or certificates alone. You will work on authorized Red Team, Purple Team, and adversary emulation engagements for external clients, helping them understand real attack paths, weaknesses in their environments, and practical ways to improve their security posture.<br>What you will do Conduct Red Team and Purple Team activities for client projects within clearly approved scopes. Perform adversary emulation against infrastructure, Active Directory, internal services, applications, and cloud environments. Identify security weaknesses and explain their real business impact to clients. Prepare clear reports with evidence, prioritized risks, and practical remediation recommendations. Work with client-side Blue Team, SOC, infrastructure, and engineering teams when required. Support the improvement of internal Red Team methodology, tooling, and delivery processes. Propose initiatives that improve the quality, efficiency, and maturity of our offensive security services.<br><br>What we are looking for Strong practical experience in Red Team, offensive security, penetration testing, or adversary emulation. Solid understanding of Windows, Linux, networking, Active Directory, web security, and cloud security basics. Ability to script or automate tasks using Python, Bash, Power Shell, or similar tools. Understanding of MITRE ATT&CK, common TTPs, and realistic attack paths. Responsible mindset: no chaos, no unnecessary risk, and no activity outside the approved scope. Ability to communicate findings clearly to both technical and non-technical stakeholders. Strong documentation and reporting skills.<br>Important note about the selection process We value practical experience above everything else. Certificates, job titles, and previous company names are welcome, but they will not replace demonstrated technical ability. The selection process will be based strictly on practical performance. Candidates will complete technical tests on virtual machines before the interview stage. Only candidates who successfully pass the practical VM-based tests will move forward in the hiring process.<br><br>Nice to have Experience with client-facing security assessments. Experience with Purple Team exercises. Experience with detection engineering, EDR/SIEM environments, or threat-informed defense. Knowledge of cloud environments, CI/CD, containers, or enterprise infrastructure.<br>What we offer Salary: 25,000 AED per month. No overtime. Work should fit into the working day. Friendly and respectful team. Open environment where initiatives are welcomed. Medical insurance. Meal allowance: 125 AED per day, Monday to Friday. Lenovo laptop. A 1-hour lunch nap is allowed if it helps you stay productive. Healthy communication, respect for personal time, and focus on quality rather than looking busy.<br>We are looking for someone who can work responsibly on real client projects, deliver high-quality offensive security assessments, and help clients become genuinely more secure.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Trans Skills is an HRIS solutions business offering services from hiring to payroll processing and payments. Founded in 2008 and headquartered in Dubai, we offer a comprehensive suite of products and services to help businesses source, onboard, ensure compliant global employment and payroll, and facilitate salary and statutory payments in over 140 countries. Trans Skills is also a global EOR provider with specialty recruitment and staffing solutions across the Middle East and Africa. We have a global network of 32 offices serving clients in more than 40 countries worldwide.</p><br><br>Job Description<br><p>We are seeking an experienced Privileged Access Management (PAM) Engineer with strong expertise in Delinea PAM solutions to support the design, implementation, administration, onboarding, and operational management of enterprise PAM environments.</p><br><p><br> The ideal candidate will possess hands-on experience with Delinea products including Secret Server, Privilege Manager (EPM), Remote Access Service (PRA), Password Management, Session Monitoring, and Privileged Account Governance. The candidate will work closely with infrastructure, security, application, and operations teams to implement and maintain PAM controls aligned with cybersecurity best practices.</p><br><p><br> Key Responsibilities</p><br><p><br> PAM Implementation &amp; Administration<br> • Design, deploy, configure, and administer Delinea PAM solutions.<br> • Implement and maintain Delinea Secret Server, Privilege Manager (EPM), and Remote Access capabilities.<br> • Configure privileged account onboarding, password vaulting, session management, session recording, and credential rotation.<br> • Develop and maintain PAM workflows, approval processes, policies, and access controls.<br> • Configure and manage Just-In-Time (JIT) access and least privilege controls.<br> • Perform PAM platform upgrades, patching, and health checks.</p><br><p><br> Integration &amp; Automation<br> • Integrate Delinea PAM with:<br> o Microsoft Active Directory o Microsoft Entra ID (Azure AD)<br> o LDAP o MFA solutions o SIEM platforms o ITSM platforms (ServiceNow preferred)<br> • Configure APIs, connectors, and automated account onboarding processes.<br> • Support automation and scripting requirements for PAM administration.</p><br><p><br> Account Onboarding &amp; Migration<br> • Conduct discovery and onboarding of privileged accounts, service accounts, application accounts, and administrative credentials.<br> • Perform migration activities from legacy PAM solutions or manual password management processes.<br> • Define onboarding standards and operational procedures.<br> • Support onboarding of servers, databases, network devices, applications, and cloud workloads.</p><br><p><br> Security &amp; Compliance<br> • Implement PAM controls aligned with cybersecurity frameworks and best practices.<br> • Support audit, compliance, and regulatory requirements.<br> • Review privileged access activities and audit logs.<br> • Support security investigations and incident response activities involving privileged accounts.<br> • Ensure compliance with customer security policies and standards.</p><br><p><br> Operations &amp; Support<br> • Provide Level 2 and Level 3 support for PAM-related incidents and requests.<br> • Perform troubleshooting and root cause analysis.<br> • Monitor platform performance, availability, and capacity.<br> • Develop operational documentation, SOPs, and runbooks.<br> • Participate in on-call support activities where required.</p><br><p><br> Documentation &amp; Training<br> • Develop High-Level Design (HLD) and Low-Level Design (LLD) documentation.<br> • Prepare implementation guides, operational procedures, and knowledge transfer materials.<br> • Support project handover and BAU transition activities.<br> • Conduct knowledge transfer sessions to internal teams.</p><br><p><br> Certifications (Preferred)</p><br><p><br> At least one of the following:</p><br><p><br> • Delinea Certified Administrator (Preferred)<br> • Delinea Secret Server Certification<br> • Delinea Privilege Manager Certification<br> • Microsoft Certified Certifications<br> • CISSP (Preferred)<br> • CISM (Preferred)<br> • Security+ (Preferred)</p><br><br>Qualifications<br><p>Mandatory</p><br><p><br> • Minimum 5-8 years of IT/Cybersecurity experience.<br> • Minimum 3 years hands-on experience with Delinea PAM solutions.<br> • Experience implementing PAM solutions in large enterprise environments.<br> • Experience with Active Directory, MFA, and Identity integrations.<br> • Experience onboarding privileged accounts across Windows, Linux, databases, network devices, and applications. Education<br> • Bachelor's Degree in Computer Science, Information Technology, Cyber Security, or related field.</p><br><br><br> </div>

<p><strong>Role Summary:</strong></p><p>Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks.</p><p>The candidate will handle infrastructure monitoring, incident response, documentation, and ensure timely communications, while also assisting in basic server and AD-level tasks.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering).</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li><li><p>Follow professional email and phone etiquette during escalations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills:</strong></p><ul><li><p>Basic server admin (Windows), networking, and clustering knowledge.</p></li><li><p>Familiarity with application monitoring and error code interpretation.</p></li><li><p>Working knowledge of Active Directory and Exchange.</p></li><li><p>Strong English communication (written and verbal).</p></li><li><p>Good documentation, stress handling, and decision-making skills.</p></li><li><p>Perform Linux server health</p></li><li><p>Troubleshoot Linux-related alerts, service failures, and performance degradation.</p></li><li><p>Execute basic Linux administration tasks using shell commands.</p></li><li><p>Monitor and validate cluster/failover status where applicable.</p></li><li><p>Support patch validation and server operational checks.</p></li></ul><br><br><p><strong>Preferred Certifications:</strong></p><ul><li><p>CompTIA Server+, Network+</p></li><li><p>Microsoft MCSA / MCSE</p></li><li><p>ITIL Foundation</p></li></ul><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>IT Infrastructure &amp; Support Engineer Job Description Job Summary · We are seeking a proactive and technically skilled IT Infrastructure &amp; Support Engineer to manage and support the organization's IT infrastructure.<br> The role involves maintaining network operations, system administration, access control, cybersecurity support, and backup management while ensuring reliable IT services.<br> Network Administration &amp; Support · Monitor and maintain LAN, WAN, Wi-Fi, VPN, and internet connectivity.<br> · Configure and manage switches, routers, firewalls, and wireless access points.<br> · Troubleshoot network issues and optimize performance.<br> System Administration · Administer Windows Server and/or Linux environments.<br> · Manage Active Directory, DNS, DHCP, Group Policies, and file services.<br> · Perform patching, monitoring, software deployment, and server maintenance.<br> · Support VMware and/or Hyper-V environments.<br> Access Control &amp; Identity Management · Provision, modify, and revoke user access rights.<br> · Manage Microsoft 365, Exchange Online, Teams, SharePoint, and Entra ID.<br> · Conduct periodic access reviews and maintain RBAC controls.<br> Cybersecurity Support · Monitor endpoint security and antivirus solutions.<br> · Support incident response and vulnerability remediation.<br> · Enforce MFA, password policies, and security best practices.<br> Backup &amp; Disaster Recovery · Manage backup schedules and backup solutions.<br> · Perform backup verification and restoration testing.<br> · Maintain disaster recovery documentation and recovery procedures.<br> End User Support · Provide Level 1 and Level 2 technical support.<br> · Support onboarding and offboarding activities.<br> · Maintain IT documentation and SOPs.<br> · Provide support for CEO office / Directors Required Qualifications · Bachelor’s Degree or Diploma in IT or related field.<br> · 3–5 years of IT infrastructure or system administration experience.<br> · Strong troubleshooting and communication skills.<br> Preferred Certifications · Microsoft Azure Administrator Associate · Microsoft 365 Administrator · CompTIA Network+ · CompTIA Security+ · Cisco CCNA · ITIL Foundation Key Competencies · Problem-solving and analytical thinking · Customer-focused approach · Ability to manage multiple priorities · Strong documentation and communication skills</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>PCI &amp; Compliance Management</p><ul><li><p>Implement, operate, and continuously improve PCI-related security controls across servers, networks, applications, and</p></li></ul><p>supporting infrastructure.</p><ul><li><p>Lead the development and execution of an enterprise-level PCI compliance strategy and roadmap, aligned with business</p></li></ul><p>goals.</p><ul><li><p>Coordinate and manage internal and external PCI audits, acting as the primary liaison with auditors, regulators, and other</p></li></ul><p>stakeholders.</p><ul><li><p>Track audit findings, coordinate remediation efforts, and ensure timely closure to maintain PCI compliance reports and</p></li></ul><p>attestations.</p><ul><li><p>Manage compliance activities related to PCI DSS, PCI CP&amp;P, PCI SSF, PCI MPOC, PCI PIN, PCI P2PE, and other applicable</p></li></ul><p>standards.</p><ul><li><p>Ensure all new products, software releases, TPP, Back Office, Data Centers, and Perso Bureau processes comply with PCI</p></li></ul><p>requirements by design.</p><ul><li><p>Maintain and manage Cardholder Data Environment (CDE) mapping to define scope and control coverage.</p></li></ul><p>Security Scanning &amp; Vulnerability Management</p><ul><li><p>Track and maintain all PCI-mandated security scanning requirements, including internal, external, and application</p></li></ul><p>vulnerability scans.</p><ul><li><p>Ensure scan reports are compliant, reviewed, and submitted before defined deadlines.</p></li><li><p>Work with IT, infrastructure, and application teams to remediate identified vulnerabilities and validate closure.</p></li><li><p>Maintain documentation and evidence for scanning, remediation, and compliance verification.</p></li></ul><p>Infrastructure, Server &amp; VM Security</p><ul><li><p>Support secure management, configuration, hardening, patching, and access control of servers and machines</p></li><li><p>Assist with secure deployment and maintenance of on-prem and cloud environments in compliance with security and</p></li></ul><p>regulatory standards.</p><p>Network &amp; Endpoint Security</p><ul><li><p>Support firewall configuration and change management, including periodic rule reviews and access control monitoring.</p></li><li><p>Manage solutions, review alerts, support investigations, and escalate incidents as necessary.</p></li><li><p>Assist in endpoint security hardening and malware protection strategies.</p></li></ul><p>Identity &amp; Access Management</p><ul><li><p>Provide Active Directory and IAM support, including user access reviews, group management, privilege control, and</p></li></ul><p>enforcement of security policies.</p><ul><li><p>Ensure logical and physical access controls align with PCI, PCI-CP&amp;P and other compliance requirements.</p></li><li><p>Support physical access control systems, visitor management, and secure media/document handling.</p></li></ul><p>Physical Security Operations</p><ul><li><p>Oversee CCTV monitoring, access control systems (badges, biometrics, mantraps), and secure entry points.</p></li><li><p>Ensure proper handling, storage, and disposal of physical media and sensitive documents.</p></li></ul><p>Incident Management &amp; Response</p><ul><li><p>Participate in detection, analysis, and response to security incidents.</p></li><li><p>Investigate alerts, firewall, and monitoring tools; coordinate containment, remediation, and recovery.</p></li><li><p>Conduct root cause analysis and implement corrective/preventive controls.</p></li></ul><p>[Type here]</p><p>OMA/HRD/D01/22-V0</p><ul><li><p>Maintain incident documentation and support testing of incident response plans and playbooks.</p></li></ul><p>Policies, Audits &amp; Documentation</p><ul><li><p>Maintain, review, and update information security policies, procedures, standards, and audit documentation.</p></li><li><p>Support SOC 2, ISO/IEC 27001, and other compliance audits with evidence, control mapping, and documentation updates.</p></li><li><p>Ensure all compliance documentation is accurate, audit-ready, and aligns with regulatory and business requirements.</p></li></ul><p>Security Awareness &amp; Training</p><ul><li><p>Conduct PCI and information security awareness training for employees and contractors.</p></li><li><p>Maintain training records and evidence for audits.</p></li><li><p>Promote a culture of security and compliance across all business units.</p></li></ul><p>Vendor &amp; Third-Party Management</p><ul><li><p>Manage PCI compliance</p></li><li><p>Conduct due diligence, monitor compliance status, and ensure contractual and regulatory obligations are met.</p></li></ul><p>Risk Management &amp; Continuous Improvement</p><ul><li><p>Identify PCI risks, conduct risk assessments, and implement mitigation plans.</p></li><li><p>Continuously improve PCI controls and processes based on audit findings, incidents, and emerging threats.</p></li><li><p>Provide recommendations for business, infrastructure, and application improvements to strengthen security posture.</p></li></ul><p>Reporting &amp; Governance</p><ul><li><p>Prepare and present PCI compliance metrics, dashboards, and reports for executive management.</p></li><li><p>Track key PCI KPIs: audit findings, vulnerability remediation, training completion, and third-party compliance status.</p></li><li><p>Serve as a subject matter expert to leadership on PCI compliance trends, regulatory updates, and best practices.</p></li></ul><p>Knowledge &amp; Skills Required:</p><ul><li><p>Strong knowledge of PCI DSS, PCI CP&amp;P, PCI SSF, PCI MPOC, PCI PIN, PCI P2PE, SOC 2, ISO/IEC 27001.</p></li><li><p>Hands-on understanding of:</p></li></ul><p>o Server and VM management (Windows/Linux)</p><p>o Infrastructure security and system hardening</p><p>o Firewall technologies and network security</p><p>o EDR/XDR solutions</p><p>o Active Directory and identity access management</p><p>o Vulnerability management and remediation</p><ul><li><p>Experience in audit coordination, compliance reporting, and third-party risk management.</p></li><li><p>Strong documentation, communication, and cross-functional collaboration skills.</p></li><li><p>Knowledge of regulatory requirements for payment services (RBI, PSD2, etc.) preferred.</p></li><li><p>Certifications preferred: PCIP, QSA, CISSP, CISM, CISA.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor’s degree in information security, Computer Science, IT, or related field; Master’s preferred.</p><ul><li><p>7–10 years of experience in information security, risk, or compliance, with 3–5 years focused on PCI compliance in</p></li></ul><p>payment systems.</p><ul><li><p>Experience in payment technology, issuing/acquiring, and Perso Bureau operations preferred.</p></li></ul><p></p></section>

About Us<br><br>At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.<br><br>Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.<br><br>Position Overview<br><br>Netwrix is seeking an elite, high-performance Account Executive to own, develop, and dominate a defined Middle East territory – with primary focus on the UAE and broader GCC region. This is not a relationship-maintenance role. We are looking for a hunter with deep enterprise software sales DNA, someone who has spent their career closing complex, high-value deals at major cybersecurity or enterprise software vendors.<br><br>This role demands someone who thrives under pressure, takes full ownership of the end-to-end sales cycle on deals above $1M, and operates with the discipline, urgency, and commercial instinct that top-1% enterprise sellers bring every day. You will build and execute a territory strategy, develop a high-quality pipeline from scratch, and drive strategic enterprise growth through both direct and partner-led motions.<br><br>If you have a proven record of overachieving quota, a strong network across the MEA cybersecurity ecosystem, and the ability to navigate complex multi-stakeholder deals – this is your next challenge.<br><br>Candidates must be based in Dubai / UAE and eligible to work in the region.<br><br>What Sets This Candidate Apart<br><br>We are not looking for a generalist. The ideal candidate brings:<br><br>10–12 years of progressive enterprise software sales experience, exclusively with vendors – not services,or consulting firms. You must know how to sell software licenses, subscriptions, and Saa S. A personal track record of closing enterprise deals above $1M ARR, consistently exceeding quota year-over-year, and overachieving against targets in competitive markets. Deep roots in the MEA cybersecurity and IT security ecosystem – including strong existing relationships with distributors, value-added resellers (VARs), MSSPs, and system integrators across the UAE, Saudi Arabia, and broader GCC. Proven ability to manage complex, multi-stakeholder sales cycles from cold prospecting through to signed contract and renewal, without handoffs or reliance on others to close. A team player mindset who knows how to leverage internal resources pre-sales engineers, marketing, customer success, product to win. You collaborate to compete. The emotional intelligence and executive presence to engage CISOs, CIOs, and board-level stakeholders, while also working effectively with technical buyers and procurement teams. Hunger to learn, grow, and continuously sharpen your product knowledge, competitive positioning, and market expertise. Netwrix is a fast-moving company and this role rewards curiosity.<br><br>Key Responsibilities<br><br>Pipeline & Territory Ownership<br><br>Own and execute a territory plan for the UAE and GCC, identifying and prioritising net-new and expansion opportunities across enterprise and upper mid-market accounts. Build pipeline aggressively through direct outreach, partner collaboration, event presence, and executive networking maintaining a pipeline 3–4x your quota at all times. Leverage Netwrix's full security portfolio covering identity governance, data access governance, Active Directory security, auditing, DLP, and DSPM to drive multi-solution opportunities.<br><br>Complex Sales Cycle Execution<br><br>Lead the full sales cycle end-to-end: territory planning, prospecting, discovery, value articulation, champion development, competitive differentiation, commercial negotiation, and deal closure. Identify and develop internal champions within target accounts – building multi-threaded relationships that survive reorganisations and procurement delays. Navigate complex buying processes involving security, IT, legal, compliance, and procurement stakeholders with the ability to align value to each persona. Manage deals above $1M with precision: driving urgency, managing risk, structuring commercial terms, and ensuring customer and internal alignment throughout.<br><br>Partner & Ecosystem Collaboration<br><br>Work closely with distributors, VARs, MSSPs, and system integrators to develop co-sell opportunities, enable partner-led deals, and expand market reach across the region. Build and maintain strong relationships with key channel partners and distribution contacts leveraging existing networks from day one to accelerate pipeline. Educate and enable ecosystem partners on Netwrix's value proposition, competitive advantages, and sales motions.<br><br>Cross-Functional Teamwork<br><br>Partner with pre-sales engineers to develop compelling technical demonstrations, proof-of-concept engagements, and solution architectures tailored to customer environments. Collaborate with marketing on demand generation, regional events, and account-based marketing campaigns to accelerate pipeline creation. Work closely with customer success to ensure smooth onboarding, solution adoption, and a clear path to renewal and expansion from the first deal. Communicate pipeline status, forecast accuracy, risks, and key deal milestones clearly and consistently to sales leadership via Salesforce.<br><br>Market Intelligence & Positioning<br><br>Stay ahead of regional cybersecurity trends, regulatory developments (GDPR, UAE PDPL, NCA/SAMA frameworks, ISO 27001, NIST, Zero Trust), and competitive dynamics. Effectively position Netwrix's strengths in identity security, data access governance, Active Directory auditing, DLP, and DSPM against competing solutions. Build credibility as a trusted advisor in the cybersecurity space – not just a vendor – by demonstrating genuine domain expertise and regional market knowledge.<br><br>Qualifications<br><br>Required<br><br>Based in Dubai / UAE with full eligibility to work in the region.10–12 years of enterprise software sales experience working directly for a software vendor (cybersecurity, IT security, or enterprise software). Demonstrated record of overachieving individual contributor quotas in the $2M–$5M+ range, with specific examples of closing deals above $1M. Expert-level ability to manage and close complex, long-cycle enterprise deals with multiple internal and external stakeholders. Strong existing network across the MEA enterprise IT and cybersecurity ecosystem – including distributors, VARs, MSSPs, and system integrators in the UAE and GCC. Deep understanding of cybersecurity concepts relevant to Netwrix's portfolio: Active Directory security, identity governance, privileged access management, data access governance, auditing and monitoring, DLP, and DSPM. Familiarity with regional and global compliance frameworks: UAE PDPL, GDPR, NCA, SAMA, ISO 27001, NIST, Zero Trust architecture. Exceptional communication, executive presence, and negotiation skills – comfortable and credible at C-suite level. Fluency in both English and Arabic is mandatory. Willingness and ability to travel across the MEA region as required.<br><br>Preferred<br><br>Experience selling cybersecurity software solutions in regulated industries: financial services, government, energy, critical infrastructure, or healthcare. Familiarity with subscription-based, Saa S, or hybrid licensing models and the ability to position TCO/ROI effectively. Experience working in a high-growth B2B Saa S or cybersecurity software company with a fast-moving, target-driven culture. Existing senior relationships with CISOs, CIOs, and security leadership in UAE and GCC enterprises or government entities.<br><br>Our Values<br><br>At Netwrix, Our Values Guide Every Action<br><br>Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission. Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally. Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing. Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions. Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches. Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.e Xceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.<br><br>Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.<br><br>Why You’ll Love Working at Netwrix<br><br>Competitive Health Benefits Continuous Learning and Development Opportunities Team-Oriented, Collaborative, and Innovative Work Environment Regular Company Town Halls to Keep You Informed Opportunities for Career Growth and Advancement<br><br>We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.<br><br>Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.<br><br>Please let us know if you require any accommodation.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Seeking a proactive Monitoring &amp; Support Engineer to manage alerts, incidents, and basic server/network checks.</p><p>The candidate will handle infrastructure monitoring, incident response, documentation, and ensure timely communications, while also assisting in basic server and AD-level tasks.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering).</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li><li><p>Follow professional email and phone etiquette during escalations.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Basic server admin (Windows), networking, and clustering knowledge.</p></li><li><p>Familiarity with application monitoring and error code interpretation.</p></li><li><p>Working knowledge of Active Directory and Exchange.</p></li><li><p>Strong English communication (written and verbal).</p></li><li><p>Good documentation, stress handling, and decision-making skills.</p></li><li><p>Perform Linux server health</p></li><li><p>Troubleshoot Linux-related alerts, service failures, and performance degradation.</p></li><li><p>Execute basic Linux administration tasks using shell commands.</p></li><li><p>Monitor and validate cluster/failover status where applicable.</p></li><li><p>Support patch validation and server operational checks.</p></li></ul><br><p><strong>Preferred Certifications:</strong></p><ul><li><p>CompTIA Server+, Network+</p></li><li><p>Microsoft MCSA / MCSE</p></li><li><p>ITIL Foundation</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> &nbsp;IT Operations Officer for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Key Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.</li><li>Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.</li><li>Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.</li><li>Strong troubleshooting, incident management, and vendor coordination skills.</li><li>Good communication, documentation, and reporting abilities.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>IT Operations Management</li><li>Banking Systems Support</li><li>Infrastructure &amp; Network Administration</li><li>Incident &amp; Problem Management</li><li>Vendor Coordination</li><li>Business Continuity &amp; Disaster Recovery Support</li><li>Analytical &amp; Troubleshooting Skills</li><li>Customer Service Orientation</li><li>Ability to Work Under Pressure and Outside Business Hours when required.</li></ul><p><strong>Operational Support Coverage</strong></p><br><ul><li>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.</li><li>Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.</li><li>Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.</li></ul><p><strong>End User Support</strong></p><br><ul><li>Perform routine server health checks, system monitoring, and patch management activities.</li><li>Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.</li><li>Manage user accounts, access requests, and application support activities.</li><li>Provide Level 1 &amp; 2 support for end users, desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors and support teams to resolve infrastructure and application-related issues.</li></ul><p><strong>Infrastructure &amp; Network Support</strong></p><br><ul><li>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.</li><li>Install, configure, upgrade, and troubleshoot routers, switches, and network devices.</li><li>Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.</li><li>Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.</li><li>Maintain network documentation, operational procedures, and technical records.</li><li>Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.</li><li>Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.</li><li>Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.</li><li>Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.</li><li>Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> &nbsp;IT Operations Officer for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Key Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.</li><li>Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.</li><li>Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.</li><li>Strong troubleshooting, incident management, and vendor coordination skills.</li><li>Good communication, documentation, and reporting abilities.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>IT Operations Management</li><li>Banking Systems Support</li><li>Infrastructure &amp; Network Administration</li><li>Incident &amp; Problem Management</li><li>Vendor Coordination</li><li>Business Continuity &amp; Disaster Recovery Support</li><li>Analytical &amp; Troubleshooting Skills</li><li>Customer Service Orientation</li><li>Ability to Work Under Pressure and Outside Business Hours when required.</li></ul><p><strong>Operational Support Coverage</strong></p><br><ul><li>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.</li><li>Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.</li><li>Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.</li></ul><p><strong>End User Support</strong></p><br><ul><li>Perform routine server health checks, system monitoring, and patch management activities.</li><li>Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.</li><li>Manage user accounts, access requests, and application support activities.</li><li>Provide Level 1 &amp; 2 support for end users, desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors and support teams to resolve infrastructure and application-related issues.</li></ul><p><strong>Infrastructure &amp; Network Support</strong></p><br><ul><li>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.</li><li>Install, configure, upgrade, and troubleshoot routers, switches, and network devices.</li><li>Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.</li><li>Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.</li><li>Maintain network documentation, operational procedures, and technical records.</li><li>Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.</li><li>Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.</li><li>Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.</li><li>Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.</li><li>Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> &nbsp;IT Operations Officer for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Key Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.</li><li>Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.</li><li>Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.</li><li>Strong troubleshooting, incident management, and vendor coordination skills.</li><li>Good communication, documentation, and reporting abilities.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>IT Operations Management</li><li>Banking Systems Support</li><li>Infrastructure &amp; Network Administration</li><li>Incident &amp; Problem Management</li><li>Vendor Coordination</li><li>Business Continuity &amp; Disaster Recovery Support</li><li>Analytical &amp; Troubleshooting Skills</li><li>Customer Service Orientation</li><li>Ability to Work Under Pressure and Outside Business Hours when required.</li></ul><p><strong>Operational Support Coverage</strong></p><br><ul><li>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.</li><li>Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.</li><li>Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.</li></ul><p><strong>End User Support</strong></p><br><ul><li>Perform routine server health checks, system monitoring, and patch management activities.</li><li>Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.</li><li>Manage user accounts, access requests, and application support activities.</li><li>Provide Level 1 &amp; 2 support for end users, desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors and support teams to resolve infrastructure and application-related issues.</li></ul><p><strong>Infrastructure &amp; Network Support</strong></p><br><ul><li>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.</li><li>Install, configure, upgrade, and troubleshoot routers, switches, and network devices.</li><li>Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.</li><li>Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.</li><li>Maintain network documentation, operational procedures, and technical records.</li><li>Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.</li><li>Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.</li><li>Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.</li><li>Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.</li><li>Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> &nbsp;IT Operations Officer for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Key Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT Operations, Banking Operations, or Infrastructure Support.</li><li>Knowledge of banking systems such as FCUBS, T24, Way4, DCMS and UAECB Applications.</li><li>Experience with Windows Server, Active Directory, Networking, VPN, MPLS, and Microsoft 365.</li><li>Strong troubleshooting, incident management, and vendor coordination skills.</li><li>Good communication, documentation, and reporting abilities.</li></ul><p><strong>Core Competencies</strong></p><br><ul><li>IT Operations Management</li><li>Banking Systems Support</li><li>Infrastructure &amp; Network Administration</li><li>Incident &amp; Problem Management</li><li>Vendor Coordination</li><li>Business Continuity &amp; Disaster Recovery Support</li><li>Analytical &amp; Troubleshooting Skills</li><li>Customer Service Orientation</li><li>Ability to Work Under Pressure and Outside Business Hours when required.</li></ul><p><strong>Operational Support Coverage</strong></p><br><ul><li>Provide after-hours and on-call support for end users and customers to ensure timely resolution of critical IT and banking operation issues outside normal business hours.</li><li>Respond to and troubleshoot production incidents, system outages, application failures, and urgent service requests.</li><li>Coordinate with internal teams, vendors, and service providers during critical incidents to minimize service disruption and ensure business continuity.</li></ul><p><strong>End User Support</strong></p><br><ul><li>Perform routine server health checks, system monitoring, and patch management activities.</li><li>Support Active Directory, Microsoft 365, Azure, Intune, and Windows environments.</li><li>Manage user accounts, access requests, and application support activities.</li><li>Provide Level 1 &amp; 2 support for end users, desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors and support teams to resolve infrastructure and application-related issues.</li></ul><p><strong>Infrastructure &amp; Network Support</strong></p><br><ul><li>Support and maintain Main Data Center (DC) and Disaster Recovery (DR) site infrastructure.</li><li>Install, configure, upgrade, and troubleshoot routers, switches, and network devices.</li><li>Monitor and maintain MPLS, WAN, VPN, and branch network connectivity.</li><li>Coordinate with telecom providers and service providers for circuit provisioning, upgrades, and incident resolution.</li><li>Maintain network documentation, operational procedures, and technical records.</li><li>Support branch IT infrastructure across Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah locations.</li><li>Maintain and manage IT asset inventory, including tracking, deployment, replacement, and disposal of IT equipment.</li><li>Perform network cable patching, structured cabling activities, and connectivity troubleshooting within Data Centers, communication rooms, and branch locations.</li><li>Install, configure, and support Cisco IP telephony devices, including user provisioning, extensions, and basic Call Manager administration.</li><li>Support Cisco Voice and Unified Communications infrastructure and coordinate with vendors for telephony-related incidents and upgrades</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>