وظائف GULFA MINERAL WATER AND PROCESSING INDUSTRIES - SO

<ul><li>Serve as the primary point of contact for Arabic-speaking customers, addressing inquiries and resolving issues with empathy and efficiency.</li><li>Proactively identify customer needs and provide tailored solutions, ensuring a consistently positive and personalized service experience.</li><li>Effectively communicate complex product or service information in clear and concise Arabic, both verbally and in writing.</li><li>Manage and document customer interactions meticulously in the CRM system, tracking issues and resolutions for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in both spoken and written Arabic is essential, with a native or near-native level of proficiency.</li><li>A Bachelor's degree in a relevant field is preferred, demonstrating a foundation for professional communication.</li><li>Previous experience in a customer-facing role, ideally within a related industry, is highly valued.</li><li>Proficiency in using CRM software and other customer service tools to manage interactions effectively.</li></ul>

<ul><li><p><strong>Minimum 10 years of proven UAE FMCG Traditional Trade (TT) sales experience</strong>, with at least <strong>7 years in a managerial role</strong>.</p></li><li><p><strong>Extensive knowledge of the UAE Traditional Trade market</strong>, including groceries, baqalas, wholesalers, distributors, and independent retail outlets.</p></li><li><p>Strong network with key wholesalers, distributors, and major TT customers across the UAE.</p></li><li><p>Proven track record of consistently achieving and exceeding sales, volume, and profitability targets.</p></li><li><p>Strong expertise in route-to-market strategy, sales planning, distribution expansion, and market penetration.</p></li><li><p>Demonstrated ability to build, lead, coach, and inspire high-performing sales teams.</p></li><li><p>Strong commercial acumen with expertise in pricing, trade promotions, negotiations, forecasting, budgeting, and P&L management.</p></li><li><p>Ability to identify market opportunities, analyze competitor activities, and implement effective growth strategies.</p></li><li><p>Excellent leadership, communication, negotiation, and decision-making skills.</p></li><li><p>Strong analytical skills with experience in sales reporting, KPI management, and business performance analysis.</p></li><li><p>Proficient in Microsoft Office and ERP/CRM systems.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is a plus.</p></li><li><p>Minimum of 7-15 years of progressive sales experience, with at least 3 years specifically in managing traditional trade channels.</p></li><li><p>Proven track record of successfully leading and developing sales teams to achieve ambitious targets in a competitive market.</p></li><li><p>Deep understanding of the traditional trade landscape, including distribution models, retail dynamics, and consumer purchasing behaviors.</p></li></ul>

<ul><li><p>Lead and supervise the HORECA sales team to achieve company sales and revenue targets.</p></li><li><p>Develop and execute strategic sales plans to grow market share across the UAE.</p></li><li><p>Build and maintain strong relationships with key HORECA accounts and decision-makers.</p></li><li><p>Identify new business opportunities and secure high-value customers.</p></li><li><p>Monitor market trends, competitor activities, and customer requirements to maximize business opportunities.</p></li><li><p>Ensure excellent customer service and maintain long-term client relationships.</p></li><li><p>Prepare sales forecasts, performance reports, and business development strategies.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Minimum 10 years of proven UAE HORECA sales experience.</strong></p></li><li><p><strong>Exceptional knowledge of the UAE HORECA market</strong> with an established network of key decision-makers in hotels, restaurants, cafés, catering companies, QSRs, and food service distributors.</p></li><li><p>Proven track record of consistently achieving and exceeding sales targets.</p></li><li><p>Strong experience in business development, key account management, and territory expansion.</p></li><li><p>Ability to identify new market opportunities and convert them into long-term business partnerships.</p></li><li><p>Excellent leadership skills with the ability to coach, motivate, and manage a sales team to deliver outstanding results.</p></li><li><p>Strong commercial acumen with expertise in pricing, negotiations, contracts, and profitability.</p></li><li><p>In-depth knowledge of the UAE food & beverage industry, market trends, and competitor activities.</p></li><li><p>Excellent communication, presentation, and relationship management skills.</p></li><li><p>Ability to work under pressure and deliver results in a highly competitive market.</p></li><li><p>Strong analytical, planning, and reporting skills.</p></li><li><p>Proficient in Microsoft Office and CRM systems.</p></li><li><p><strong>Valid UAE Driving License is mandatory.</strong></p></li></ul>

<p><strong>Work Schedule:</strong></p><ul><li><p>4 working days per week (Office)</p></li><li><p>1 day Work From Home</p></li><li><p>2 days Paid Weekly Off</p></li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><p>Support daily HR operations and administrative activities</p></li><li><p>Assist with recruitment activities, including candidate coordination and interview scheduling</p></li><li><p>Maintain employee records, documents, and HR databases</p></li><li><p>Support onboarding and offboarding processes for employees</p></li><li><p>Coordinate with employees regarding HR-related queries and requests</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Assist in attendance, leave, and employee data management</p></li><li><p>Prepare HR reports and maintain accurate documentation</p></li><li><p>Support HR projects, policies, and employee engagement activities</p></li><li><p>Coordinate with internal departments for HR requirements</p></li><li><p>Ensure confidentiality and proper handling of employee information</p></li></ul>

<ul><li>Lead and motivate a team of 5-gallon water sales representatives to achieve and exceed sales targets.</li><li>Develop and implement effective sales strategies tailored to the 5-gallon water market, focusing on customer acquisition and retention.</li><li>Monitor sales performance metrics, analyze trends, and provide regular feedback and coaching to individual team members.</li><li>Oversee the entire sales cycle for 5-gallon water, from lead generation and prospecting to closing deals and ensuring timely delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.</li><li>Minimum of 3-5 years of experience in sales, with a proven track record in the beverage or water delivery industry.</li><li>Demonstrated experience supervising a sales team, ideally within a direct-to-consumer or B2B sales environment.</li><li>Strong understanding of sales methodologies, CRM software, and performance tracking tools.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Assist the sales team by preparing and maintaining accurate sales reports and forecasts to track performance and identify trends.</li><li>Coordinate communication between sales representatives and clients to ensure excellent customer service and swift resolution of inquiries.</li><li>Manage the scheduling of appointments and meetings for the sales team, optimizing their time and resources effectively.</li><li>Prepare and process sales orders, ensuring timely and accurate fulfillment while tracking order status.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field to provide a strong foundation in sales principles.</li><li>A minimum of 2 years of experience in sales coordination or support roles, demonstrating a proven ability to assist sales teams effectively.</li><li>Experience in the same industry preferred, allowing for better understanding of market dynamics and customer needs.</li><li>Fluency in English is essential, with additional language skills highly valued to cater to diverse client bases.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Lead the strategic planning and execution of e-commerce initiatives to drive online sales and market share growth.</li><li>Analyze customer behavior and market trends to optimize product offerings and enhance user experience on the platform.</li><li>Collaborate with cross-functional teams, including marketing, logistics, and IT, to ensure seamless e-commerce operations.</li><li>Develop and manage the e-commerce budget, tracking performance against KPIs to maximize ROI.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Marketing, Business Administration, or a related field; an MBA is a plus.</p></li><li><p>Minimum of 7-14 years of experience in e-commerce management or digital marketing roles.</p></li><li><p>Proven track record of successfully launching and managing e-commerce platforms that drive revenue growth.</p></li><li><p>Familiarity with e-commerce platforms such as Shopify, Magento, or WooCommerce is essential.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Develop and implement HR strategies aligned with the company's goals to drive employee engagement and performance.</li><li>Oversee recruitment processes, ensuring the attraction and retention of top talent through innovative sourcing and selection methods.</li><li>Manage employee relations by addressing issues and grievances, fostering a positive workplace culture that promotes teamwork and collaboration.</li><li>Design and execute effective training and development programs that enhance employee skills and align with organizational needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or related field; a Master's degree is a plus.</p></li><li><p>Minimum of 10 years of progressive HR experience, preferably in a managerial role within a medium to large organization.</p></li><li><p>Professional HR certification (e.g., SHRM-CP, PHR) to validate expertise in human resources practices and principles.</p></li><li><p>Experience in a specific industry (e.g., technology, healthcare, manufacturing) to bring relevant insights and best practices.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>· Ability to provide mechanical maintenance and breakdowns troubleshoot for all kinds of machines on beverage lines.</p><p>· Ability to operate and make full overhaul for beverage lines, pneumatic circuits, and mechanical moving parts.</p><p>· Very good knowledge beverage lines machine (Sidel or KHS or Krones lines) and thorough knowledge in Injection machines.</p><p>· Must have basic knowledge of electricity.</p><p>· Plan and estimate mechanical jobs.</p><p>· Responsible for directing preventive/predictive maintenance programs designed to reduce unscheduled downtime (maximize equipment availability) downtime (maximize equipment availability to extend equipment life.</p><p>· Ability to identify mechanical spare parts requirements for all line machines</p><p>· Determine procedures for maintenance, installation, modification, and repair of mechanical assignments.</p><p>Provide basic training for all machines operators.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A diploma in Mechanical Engineering or a related field, demonstrating foundational knowledge of mechanical principles.</li><li>Relevant certifications, such as HVAC or CNC operation, indicating specialized skills and commitment to professional development.</li><li>Experience in manufacturing or automotive sectors preferred, ensuring familiarity with industry-specific machinery.</li><li>Ability to read and interpret technical drawings and schematics, essential for effective troubleshooting and repair.</li><li>Strong mechanical aptitude and proficiency with hand and power tools required for maintenance tasks.</li><li>Detail-oriented mindset with strong analytical skills for diagnosing complex mechanical issues.</li><li>Fluency in English is essential; additional languages are a plus, enhancing collaboration in diverse work environments.</li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily logistics operations, ensuring timely and efficient movement of goods while adhering to company policies and procedures.</li><li>Collaborate with suppliers and transportation partners to negotiate contracts and optimize shipping routes for cost savings.</li><li>Implement and monitor key performance indicators (KPIs) to assess logistics performance and identify areas for improvement.</li><li>Manage inventory levels and conduct regular audits to maintain accuracy and prevent stock discrepancies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key Responsibilities</p><p>Operations &amp; Fleet Coordination</p><ul><li><p>Coordinate the movement of goods from the factory to distribution centers and from distribution centers to customer locations.</p></li><li><p>Prepare and monitor daily delivery schedules in coordination with the Sales and Warehouse teams.</p></li><li><p>Optimize delivery routes to improve efficiency, reduce delays, and control transportation costs.</p></li><li><p>Supervise the daily operations of company vehicles, including vans, trailers, and leased vehicles, ensuring they are operational and available.</p></li><li><p>Coordinate with third-party transport providers, trailer companies, and vehicle leasing vendors when required.</p></li><li><p>Monitor vehicle maintenance schedules and report any operational issues promptly.</p></li></ul><p>Team Supervision</p><ul><li><p>Supervise and support a team of drivers and logistics helpers.</p></li><li><p>Assign daily routes and responsibilities while monitoring attendance and productivity.</p></li><li><p>Track team performance using KPIs such as on-time delivery, delivery accuracy, fuel consumption, vehicle utilization, and idle time.</p></li><li><p>Assist in training logistics helpers to develop into professional drivers.</p></li><li><p>Promote a culture of safety, discipline, accountability, and teamwork.</p></li></ul><p>Compliance &amp; Documentation</p><ul><li><p>Ensure all company vehicles have valid registrations, insurance, permits, and required documentation.</p></li><li><p>Coordinate renewals and maintain compliance with transportation regulations.</p></li><li><p>Maintain organized records of fleet documents, driver licenses, vehicle maintenance, and compliance reports.</p></li><li><p>Ensure adherence to company policies and road safety standards.</p></li></ul><p>Planning &amp; Reporting</p><ul><li><p>Monitor logistics performance and prepare operational reports.</p></li><li><p>Analyze delivery and fleet data to identify opportunities for cost savings and operational improvements.</p></li><li><p>Work closely with Warehouse, Sales, Procurement, and Operations teams to ensure timely and efficient deliveries.</p></li><li><p>Recommend process improvements to enhance fleet utilization and service quality.</p></li></ul><p>Requirements</p><p>Qualifications</p><ul><li><p>Bachelor's degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.</p></li></ul><p>Experience</p><ul><li><p>Minimum <strong>7–14 years</strong> of experience in logistics, transportation, fleet operations, or a similar supervisory role.</p></li><li><p>Experience supervising drivers and coordinating transportation activities.</p></li><li><p>Familiarity with fleet maintenance, route planning, and transportation compliance.</p></li></ul><p>Skills</p><ul><li><p>Strong leadership and supervisory skills.</p></li><li><p>Excellent planning and organizational abilities.</p></li><li><p>Good knowledge of fleet operations and logistics processes.</p></li><li><p>Proficiency in Microsoft Excel and logistics management systems.</p></li><li><p>Strong communication and problem-solving skills.</p></li><li><p>Ability to work under pressure and meet delivery deadlines.</p></li></ul><p></p></section>