AVP Product Owner

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The Channels Proxy Product Owner – Open Finance (Corporate) will lead the design, enablement, and scale‑up of client journeys on GTB Channels (Web, Mobile, APIs, H2H) related to Open Finance for Corporate clients, acting as the bridge between GTB Product Owners, Wholesale Digital, Regulators / Central Banks, Technology, and Client‑facing teams. The role is responsible for translating Open Finance requirements, specific to corporate use cases, and market opportunities into client‑ready digital journeys, enabling consent management, secure data sharing, and API‑led integrations, while driving adoption, use‑case development, and commercialization across GTB channels. This role does not replace the Product Owner, but acts as a Proxy PO from a Channels perspective, ensuring Open Finance requirements are executable, usable, and scalable through corporate digital channels (NEO CORP Web &amp; Mobile, H2H and APIs.)</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Skills &amp; Experience</strong></p><ul><li><p>Strong experience in Corporate Digital Banking, APIs, or Open Banking / Open Finance</p></li><li><p>Hands‑on experience working in Agile delivery models</p></li><li><p>Deep understanding of corporate treasury, payments, and cash management journeys</p></li><li><p>Proven ability to translate regulatory or technical requirements into client‑ready digital solutions</p></li><li><p>Strong stakeholder management across Product, Tech, Risk, and Sales</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>Experience in dealing with Central Bank Open Finance / Open Banking frameworks</p></li><li><p>Exposure to API platforms, consent architectures, and data‑sharing models</p></li><li><p>Experience working across multiple markets / IBG geographies</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>&nbsp;</strong>Facilitate Agile ceremonies as a servant leader to newly formed Service team</p></li><li><p>Support the team in maximizing their full potential without coercion, assigning, or dictating who does the work or how it is carried out</p></li><li><p>Identify impediments, resolve conflicts, and remove obstacles that occur</p></li><li><p>Coach the team on how to use the Agile framework, and guide them to greater Agile maturity (being Agile vs doing Agile)</p></li><li><p>Help build a productive environment where team members feel a collective responsibility, and are able to voice opinions and concerns</p></li><li><p>Partner with Product Owner and Service Owners to handle backlog and new requests</p></li><li><p>Ensure deliverables meet acceptance criteria and quality standards</p></li><li><p>Be the point of contact for the team and effectively manage business expectations in collaboration with the Product Owner</p></li><li><p>Where there are interdependencies, communicate and co-ordinate with other Scrum Masters to orchestrate technical collaboration between teams</p></li><li><p>Monitor value delivered by the team, and facilitate team retrospectives to identify ways to optimize value creation for business users and customers</p></li><li><p>Responsible for the delivery of the features / initiatives for their Service Team. They make sure that requirements are on the backlog, are prioritized and worked upon for timely implementation.</p></li><li><p>Maintaining / tracking the program schedule and ensure timely reporting /escalation</p></li><li><p>Maintaining / tracking / reporting the project risks / issues / change register for avoiding any impact on the program delivery</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification.</li><li>5+ years of experience in Agile project or product management, with a proven track record of successful delivery.</li><li>Experience in the technology or SaaS industry, understanding complex software development environments.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The Delivery Experience team is looking for a Sr. Product Manager to drive DEX related initiatives within the MENA region. This role will be a combination of P&amp;L ownership, product ownership and business strategy ownership to ensure customers in the region have the best delivery experience when they order from Amazon. In this regard, the role is a blend of the following dimensions - business strategy, product development and management, program value assurance, operational excellence and entrepreneurship. The right candidate will be able to assess what is most important for customers and our business and lead change. The product owner will manage the execution once the vision has been aligned across all stakeholder groups and ensure timely launches of the product. Successful candidates will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role. <br> <br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Bachelor's degree or equivalent<br>- Experience owning/driving roadmap strategy and definition<br>- Experience with end to end product delivery<br>- Experience with feature delivery and tradeoffs of a product<br>- Experience as a product manager or owner<br>- Experience owning technology products<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<ul><li><p>This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.</p><p>Responsibilities</p><ul><li><p>Senior professional with 10-12 years of experience.</p></li><li><p>Translate application storyboards and use cases into functional applications.</p></li><li><p>Design, build, and maintain efficient, reusable, and reliable Java code.</p></li><li><p>Ensure the best possible performance, quality, and responsiveness of the applications.</p></li><li><p>Identify bottlenecks and bugs and devise solutions to these problems.</p></li><li><p>Help maintain code quality, organization, and automatization.</p></li><li><p>Managing team and successfully delivering the project.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Working experience in an agile software development environment with a good understanding of the principles of agile architecture. Strong collaborative mindset for collective decentralized decision making.</p></li><li><p>Demonstrate strong technical skills with a deep understanding of modern architectural styles and practices such as Microservices, Containers, AWS Cloud APIs, Continuous Delivery, Event-driven architecture, Evolutionary architecture, etc., with a passion for hands on coding.</p></li><li><p>Strong foundation knowledge of software architecture concepts, patterns, principles, and quality attributes. Ability to consistently apply them in real-world scenarios with a pragmatic, system thinking, and problem-solving mindset by analyzing architecture trade-offs for delivering high-quality, sustainable solution architecture.</p></li><li><p>Proven leadership skills with a proactive, positive, and growth mindset. Ability to foster and motivate programmers for delivering with craftsmanship. Good personal skills to continuously engage and communicate with an egoless empathetic mindset.</p></li><li><p>Experience and expertise in delivering architectures for large software solutions meeting critical business purposes. Ability to proactively discover technical debts and continuous improvement opportunities of existing live systems. Work closely with the product owner and enterprise architects to influence and prioritize technical backlog items.</p></li><li><p>Proficient in Java & Java EE, with a good knowledge of its ecosystems and skill to write reusable components/Java libraries.</p></li><li><p>Deep familiarity with AWS Cloud.</p></li><li><p>Work experience in Spring boot 2.x , Spring cloud, Angular > 6 /React JS and knowledge on Node JS.</p></li><li><p>Familiarity with concepts of OOPS, MVC, JDBC, and RESTful and Experience with WSDL, XML, XSD, JSON and Swagger Open API specification.</p></li><li><p>Experience in NoSQL (Mongo preferable) and RDBMS DB (Oracle, PostgreSQL). Should be able to write complex SQL queries / procedure and functions.</p></li><li><p>Design & Creating database schemas that represent and support business processes.</p></li><li><p>Work experience in Spring framework (Spring core / Spring Batch / AOP / Spring Data / Spring JDBC / Spring Boot), Hibernate ORM. And Working experience in Spring Security and OAuth2 implementation.</p></li><li><p>Experience with messaging technology like JMS, Active MQ, IBM MQ and Experience with Apache Kafka.</p></li><li><p>Good to have experience in Docker container-based architecture – Kubernetes, docker, CI/CD like Jenkins and Gitlab CI/CD.</p></li><li><p>Implementing automated testing platforms and unit tests</p></li><li><p>Proficient understanding of code versioning tools, such as RTC, GIT.</p></li><li><p>Familiarity with build tools such as Ant, Maven, and Gradle.</p></li><li><p>Preferred to have AWS Cloud Certificates like “Solutions Architect Professional” etc.</p></li><li><p>Mandatory to have any one of the Associate level or higher AWS Cloud Certification</p></li></ul>

???? Product Owner???? Location: United Arab Emirates ???????????? Employment Type: Full-time???? About the Role We are seeking a proactive and strategic Product Owner to join our product and technology team. In this role, you will be responsible for defining product vision, managing the product backlog, and working closely with business stakeholders, designers, and development teams to deliver high-quality digital products. You will ensure product features align with business goals and customer needs while driving continuous product improvement.???? Key Responsibilities Define and communicate the product vision, strategy, and roadmap ????Gather, analyze, and prioritize business and user requirements Create, manage, and refine the product backlog and user stories Work closely with developers, UX/UI designers, QA engineers, and stakeholders throughout the product lifecycle Lead backlog refinement, sprint planning, product reviews, and acceptance testing Define product requirements and acceptance criteria to ensure successful delivery Monitor product performance, customer feedback, and market trends to identify improvement opportunities Collaborate with cross-functional teams to deliver products on time and within scope Track product KPIs and measure business outcomes Drive continuous innovation and product enhancements using data-driven insights✅ What We're Looking For Strong product management and Agile delivery experience Excellent analytical, problem-solving, and decision-making skills Strong communication, leadership, and stakeholder management abilities Ability to prioritize competing business and technical requirements Customer-focused mindset with a passion for delivering high-quality products Experience working in cross-functional Agile teams Proactive, innovative, and results-oriented approach???? Qualifications Bachelor's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field Minimum of 3–5 years of experience as a Product Owner, Business Analyst, Product Manager, or a related role Strong understanding of Agile, Scrum, and product development methodologies Professional certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMI-ACP, or equivalent are highly advantageous Experience with product management tools such as Jira, Confluence, Azure Dev Ops, Trello, or similar platforms Previous experience working within multinational organizations or the UAE market is highly preferred???? Why Join Us? Competitive salary and comprehensive benefits package Professional development and certification opportunities Collaborative, innovative, and technology-driven work environment Opportunity to lead impactful digital product initiatives Exposure to regional and international projects Be part of an organization that values innovation, customer success, and continuous improvement???? How to Apply Ready to shape the future of our products as a Product Owner? Submit your CV and include details of your product management experience, Agile expertise, successful product launches, technical skills, certifications, and significant achievements. We look forward to hearing from you!

???? Product Owner???? Location: United Arab Emirates ???????????? Employment Type: Full-time???? About the Role We are seeking a proactive and strategic Product Owner to join our product and technology team. In this role, you will be responsible for defining product vision, managing the product backlog, and working closely with business stakeholders, designers, and development teams to deliver high-quality digital products. You will ensure product features align with business goals and customer needs while driving continuous product improvement.???? Key Responsibilities Define and communicate the product vision, strategy, and roadmap ????Gather, analyze, and prioritize business and user requirements Create, manage, and refine the product backlog and user stories Work closely with developers, UX/UI designers, QA engineers, and stakeholders throughout the product lifecycle Lead backlog refinement, sprint planning, product reviews, and acceptance testing Define product requirements and acceptance criteria to ensure successful delivery Monitor product performance, customer feedback, and market trends to identify improvement opportunities Collaborate with cross-functional teams to deliver products on time and within scope Track product KPIs and measure business outcomes Drive continuous innovation and product enhancements using data-driven insights✅ What We're Looking For Strong product management and Agile delivery experience Excellent analytical, problem-solving, and decision-making skills Strong communication, leadership, and stakeholder management abilities Ability to prioritize competing business and technical requirements Customer-focused mindset with a passion for delivering high-quality products Experience working in cross-functional Agile teams Proactive, innovative, and results-oriented approach???? Qualifications Bachelor's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field Minimum of 3–5 years of experience as a Product Owner, Business Analyst, Product Manager, or a related role Strong understanding of Agile, Scrum, and product development methodologies Professional certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMI-ACP, or equivalent are highly advantageous Experience with product management tools such as Jira, Confluence, Azure Dev Ops, Trello, or similar platforms Previous experience working within multinational organizations or the UAE market is highly preferred???? Why Join Us? Competitive salary and comprehensive benefits package Professional development and certification opportunities Collaborative, innovative, and technology-driven work environment Opportunity to lead impactful digital product initiatives Exposure to regional and international projects Be part of an organization that values innovation, customer success, and continuous improvement???? How to Apply Ready to shape the future of our products as a Product Owner? Submit your CV and include details of your product management experience, Agile expertise, successful product launches, technical skills, certifications, and significant achievements. We look forward to hearing from you!

Hi,<br>Xebia is looking for Product Owner- Airline Domain Experience- 8+ years<br>Role Summary:<br>We are seeking a Mobile App Product Owner to drive the delivery and continuous improvement of our mobile applications (i OS/Android). This hybrid PO/BA role bridges business needs, user experience, and engineering execution—translating strategy into a prioritized backlog, defining clear requirements, and ensuring high-quality outcomes through iterative delivery. You will work closely with design, engineering, QA, analytics, operations, and business stakeholders to deliver features that improve customer experience and business performance.<br>Key Responsibilities<br>Product Ownership & Agile Delivery Own and manage the mobile app backlog, ensuring items are clearly defined, prioritized, and ready for development. Define and communicate product goals, roadmap inputs, and sprint objectives aligned to business outcomes.<br>Write high-quality user stories, acceptance criteria, and supporting artifacts (wireframes, process flows, edge cases). Lead backlog refinement, sprint planning support, and clarify requirements during delivery. Partner with engineering to balance scope, timeline, quality, and technical constraints. Facilitate stakeholder alignment and manage trade-offs with transparency and structure.<br>Business Analysis & Requirements Management Elicit, analyze, and document requirements using interviews, workshops, journey mapping, and data review. Translate business goals into functional and non-functional requirements (performance, security, accessibility). Define end-to-end flows across mobile app, APIs, authentication, payments, notifications, and analytics tracking. Maintain requirements traceability and ensure delivered functionality matches intent. Customer Experience & UX Collaboration Collaborate with UX/UI to shape user journeys, prototypes, and interaction patterns. Ensure experiences are consistent across platforms (i OS/Android) while respecting native design conventions. Advocate for accessibility, usability, and clarity across key user tasks.<br>Quality, Release &Operational Readiness Support QA with test scenarios, edge cases, and defect triage; ensure release readiness. Coordinate UAT and stakeholder sign-offs where applicable. Monitor post-release performance, customer feedback, and app store reviews; drive continuous improvements. Contribute to incident analysis and remediation planning for production issues.<br>Data & Performance Define success metrics (e.g., conversion, engagement, retention, crash-free sessions) for features and releases. Work with analytics teams to ensure proper event tracking, dashboards, and insights generation. Use data to validate hypotheses, measure impact, and inform backlog priorities.<br>Core Deliverables<br>Well-prioritized backlog, sprint-ready user stories Business requirements documentation (as needed) User journey maps, process flows, and functional specs Acceptance criteria, test scenarios, release notes inputs KPI definitions, tracking requirements, and feature outcomes reporting<br>Required Skills & Experience Must-Have7+ years experience as a Product Owner, Business Analyst, or hybrid PO/BA role with mobile apps. Strong knowledge of Agile/Scrum delivery and backlog management. Proven ability to write clear user stories and acceptance criteria. Experience working with cross-functional teams (engineering, design, QA, analytics). Strong stakeholder management and communication skills—able to simplify complexity. Analytical mindset with comfort using data to make decisions.<br>Nice-to-Have Experience with mobile platform capabilities: deep links, push notifications, in-app messaging, biometrics, offline mode. Experience in regulated or high-availability environments (security, privacy, payments, identity). Tools & Technologies (Desired) Jira / Confluence (or equivalent) Figma / Fig Jam (or similar) Analytics: Firebase/ GA4 / Adobe / Mixpanel / App Dynamics / New Relic (any) Feature flag tools (e.g., Launch Darkly) Mobile release workflows (App Store / Google Play),CI/CD familiarity is a plus<br><br><br>Competencies / Behaviors Customer-first thinking with strong attention to UX details Structured problem-solving and ability to manage ambiguity Strong collaboration and facilitation skills Bias for action with a pragmatic approach to delivery<br>High ownership, accountability, and continuous improvement mindset Stakeholder management Education Bachelor’s degree in Business, Technology, Engineering, or equivalent experience

Hi,<br>Xebia is looking for Product Owner- Airline Domain Experience- 8+ years<br>Role Summary:<br>We are seeking a Mobile App Product Owner to drive the delivery and continuous improvement of our mobile applications (i OS/Android). This hybrid PO/BA role bridges business needs, user experience, and engineering execution—translating strategy into a prioritized backlog, defining clear requirements, and ensuring high-quality outcomes through iterative delivery. You will work closely with design, engineering, QA, analytics, operations, and business stakeholders to deliver features that improve customer experience and business performance.<br>Key Responsibilities<br>Product Ownership & Agile Delivery Own and manage the mobile app backlog, ensuring items are clearly defined, prioritized, and ready for development. Define and communicate product goals, roadmap inputs, and sprint objectives aligned to business outcomes.<br>Write high-quality user stories, acceptance criteria, and supporting artifacts (wireframes, process flows, edge cases). Lead backlog refinement, sprint planning support, and clarify requirements during delivery. Partner with engineering to balance scope, timeline, quality, and technical constraints. Facilitate stakeholder alignment and manage trade-offs with transparency and structure.<br>Business Analysis & Requirements Management Elicit, analyze, and document requirements using interviews, workshops, journey mapping, and data review. Translate business goals into functional and non-functional requirements (performance, security, accessibility). Define end-to-end flows across mobile app, APIs, authentication, payments, notifications, and analytics tracking. Maintain requirements traceability and ensure delivered functionality matches intent. Customer Experience & UX Collaboration Collaborate with UX/UI to shape user journeys, prototypes, and interaction patterns. Ensure experiences are consistent across platforms (i OS/Android) while respecting native design conventions. Advocate for accessibility, usability, and clarity across key user tasks.<br>Quality, Release &Operational Readiness Support QA with test scenarios, edge cases, and defect triage; ensure release readiness. Coordinate UAT and stakeholder sign-offs where applicable. Monitor post-release performance, customer feedback, and app store reviews; drive continuous improvements. Contribute to incident analysis and remediation planning for production issues.<br>Data & Performance Define success metrics (e.g., conversion, engagement, retention, crash-free sessions) for features and releases. Work with analytics teams to ensure proper event tracking, dashboards, and insights generation. Use data to validate hypotheses, measure impact, and inform backlog priorities.<br>Core Deliverables<br>Well-prioritized backlog, sprint-ready user stories Business requirements documentation (as needed) User journey maps, process flows, and functional specs Acceptance criteria, test scenarios, release notes inputs KPI definitions, tracking requirements, and feature outcomes reporting<br>Required Skills & Experience Must-Have7+ years experience as a Product Owner, Business Analyst, or hybrid PO/BA role with mobile apps. Strong knowledge of Agile/Scrum delivery and backlog management. Proven ability to write clear user stories and acceptance criteria. Experience working with cross-functional teams (engineering, design, QA, analytics). Strong stakeholder management and communication skills—able to simplify complexity. Analytical mindset with comfort using data to make decisions.<br>Nice-to-Have Experience with mobile platform capabilities: deep links, push notifications, in-app messaging, biometrics, offline mode. Experience in regulated or high-availability environments (security, privacy, payments, identity). Tools & Technologies (Desired) Jira / Confluence (or equivalent) Figma / Fig Jam (or similar) Analytics: Firebase/ GA4 / Adobe / Mixpanel / App Dynamics / New Relic (any) Feature flag tools (e.g., Launch Darkly) Mobile release workflows (App Store / Google Play),CI/CD familiarity is a plus<br><br><br>Competencies / Behaviors Customer-first thinking with strong attention to UX details Structured problem-solving and ability to manage ambiguity Strong collaboration and facilitation skills Bias for action with a pragmatic approach to delivery<br>High ownership, accountability, and continuous improvement mindset Stakeholder management Education Bachelor’s degree in Business, Technology, Engineering, or equivalent experience

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>We are looking for a hands-on Product Owner to build, integrate and scale Al-Futtaim Automotive’s Customer Engagement Platform—a connected layer that unifies customer data, journey orchestration and engagement across web, mobile, messaging, campaigns, service and AI-enabled interactions.</p><p>This is product-and-build work, not programme or vendor management. The role requires someone who can personally design, integrate and iterate solutions across multiple enterprise systems, turning a fragmented set of tools into one coherent, AI-enabled platform.</p><p>You will own the platform end-to-end—from architecture through build, launch, adoption and continuous optimization, creating a unified, predictive and personalized engagement layer that drives measurable business outcomes.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>•&nbsp;&nbsp;Personally prototype, build and iterate across the platform stack—data, orchestration, engagement and AI capabilities, treating each iteration as a hypothesis tested against live customer behavior</p><p>•&nbsp;&nbsp;<b><i>&nbsp;Design and integrate systems across:&nbsp;</i></b></p><p>1.&nbsp;&nbsp;Customer Data Platforms (CDP)</p><p>2.&nbsp;&nbsp;SAP C4C (CRM)</p><p>3.&nbsp;&nbsp;Genesys (contact center / engagement)</p><p>4.&nbsp;&nbsp;Kore.ai (conversational AI)</p><p>5.&nbsp;&nbsp;Microsoft Azure &amp; Power Platform (cloud and orchestration)</p><p>•&nbsp;&nbsp;Own how the platform fits together—data models, APIs, integrations and orchestration layers—ensuring systems operate as one unified ecosystem</p><p>•&nbsp;&nbsp;Define and build the customer and vehicle digital state model, enabling real-time personalization and lifecycle engagement</p><p>•&nbsp;&nbsp;Design and optimize end-to-end customer journeys across web, mobile, messaging (e.g. WhatsApp), campaigns, service and AI-enabled channels</p><p>•&nbsp;&nbsp;<b><i>Embed AI across the platform beyond chat, including:&nbsp;</i></b></p><p>1.&nbsp;&nbsp;Next-best-action decisioning</p><p>2.&nbsp;&nbsp;Automation workflows</p><p>3.&nbsp;&nbsp;Content generation</p><p>4.&nbsp;&nbsp;Conversational AI and internal copilots</p><p>•&nbsp;&nbsp;Continuously improving journeys using live interaction and behavioral data, driving measurable improvements in engagement, conversion and customer experience</p><p>•&nbsp;&nbsp;Drive end-to-end delivery and launch in collaboration with CX, Digital, Technology, Data, Operations and brand teams</p><p>•&nbsp;&nbsp;Define and manage key platform metrics—adoption, engagement, conversion, retention and cost-to-serve</p><p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>•&nbsp;&nbsp;Proven hands-on experience building and shipping customer-facing platforms or platform-level capabilities integrating data, engagement and AI</p><p>•&nbsp;&nbsp;<b><i>Strong experience working with and integrating:&nbsp;</i></b></p><p>1.&nbsp;&nbsp;Customer Data Platforms (CDP)</p><p>2.&nbsp;&nbsp;CRM systems (SAP C4C or equivalent)</p><p>3.&nbsp;&nbsp;Engagement platforms (Genesys, Kore.ai or similar)</p><p>4.&nbsp;&nbsp;Cloud and orchestration tools (Azure, Power Platform)</p><p>•&nbsp;&nbsp;<b><i>Strong technical fluency in:&nbsp;</i></b></p><p>1.&nbsp;&nbsp;APIs and system integrations</p><p>2.&nbsp;&nbsp;Customer data modelling and identity resolution</p><p>3.&nbsp;&nbsp;Platform architecture and orchestration workflows</p><p>•&nbsp;&nbsp;Experience designing cross-channel customer journeys with personalization and trigger-based engagement</p><p>•&nbsp;&nbsp;Practical understanding of LLMs, AI/ML and agent-based architectures applied to customer platforms</p><p>•&nbsp;&nbsp;Strong product thinking—hypothesis-driven development, rapid iteration and metrics-led decision-making</p><p>•&nbsp;&nbsp;Strong analytical capability with experience improving engagement, conversion and lifecycle performance</p><p>•&nbsp;&nbsp;Excellent stakeholder management across business, technology and operations teams</p><p>•&nbsp;&nbsp;Builder mindset with strong pace of execution and ability to work in ambiguous, transformation environments</p><p>&nbsp;</p><p><b>About the team</b></p><p>You will be part of Al-Futtaim Automotive’s Digital Ecosystem / Digital Transformation &amp; AI Enablement function.</p><p>This team is responsible for building a connected, AI-enabled engagement platform that unifies customer data, orchestration and interactions, delivering seamless, intelligent and personalized experiences across all customer touchpoints.</p><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>•&nbsp;&nbsp;Degree in Product Management, Computer Science, Engineering, Data/Analytics, Business or a related discipline</p><p>•&nbsp;&nbsp;<b><i>8–12+ years’ experience, with:</i></b></p><p>1.&nbsp;&nbsp;4–6+ years in product management or platform ownership, and</p><p>2.&nbsp;&nbsp;Proven experience building and integrating platforms combining data, engagement and AI</p><p>•&nbsp;&nbsp;<b><i>Demonstrable track record of:</i></b></p><p>1.&nbsp;&nbsp;Delivering platform capabilities from architecture → build → launch → optimization</p><p>2.&nbsp;&nbsp;Integrating enterprise systems such as CDP, CRM, cloud, engagement tools and orchestration layers</p><p>3.&nbsp;&nbsp;Working closely with engineering, data and platform teams to build real solutions</p><p>•&nbsp;&nbsp;<b><i>Strong preference for candidates who have:</i></b></p><p>1.&nbsp;&nbsp;Built customer engagement / martech / growth platforms in-house</p><p>2.&nbsp;&nbsp;Worked in product-led or platform environments (not just vendor-led implementations)</p><p>3.&nbsp;&nbsp;Experience in industries with complex customer journeys (e.g. e-commerce, telco, fintech, mobility)</p><p>4.&nbsp;&nbsp;Experience with conversational AI or AI-enabled customer engagement is a strong advantage</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Product Owner</u></strong><br> <br> <strong>Location:</strong> Abu Dhabi, UAE (On-site, 5 days per week)<br> <strong>Contract Type:</strong> 12-Month Contract<br> <br> We are seeking an experienced and results-oriented <strong>Product Owner</strong> to drive the development and enhancement of digital products within a complex, customer-focused environment. The successful candidate will play a key role in defining product vision, managing priorities, and ensuring the delivery of high-value solutions through Agile methodologies.</p><br><br> <p>Working closely with business stakeholders, development teams, designers, and QA professionals, you will be responsible for translating business needs into clear product requirements and ensuring successful product delivery aligned with strategic objectives.</p><br><br> <strong><u>Key Responsibilities</u></strong> <ul> <li>Own and manage the product backlog, ensuring it is well-prioritized, refined, and aligned with business goals.&nbsp; </li><li>Define and communicate a clear product vision and roadmap.&nbsp; </li><li>Lead Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.&nbsp; </li><li>Collaborate with cross-functional teams including engineering, design, QA, and business stakeholders to deliver product enhancements and new capabilities.&nbsp; </li><li>Elicit, analyze, and document business requirements, converting them into user stories with clear acceptance criteria.&nbsp; </li><li>Break down complex business workflows into actionable product requirements and development tasks.&nbsp; </li><li>Drive feature prioritization based on business value, customer impact, and strategic objectives.&nbsp; </li><li>Monitor product performance, KPIs, customer satisfaction metrics, and user feedback to support continuous improvement initiatives. </li><li>Facilitate effective communication between technical teams and business stakeholders, ensuring shared understanding and successful execution.&nbsp; </li><li>Utilize tools such as Jira, Miro, and Figma to manage workflows, visualize product concepts, and track delivery progress.&nbsp; </li></ul> <strong><u>Required Skills &amp; Experience</u></strong> <ul> <li>3+ years of experience as a Product Owner, Product Analyst, Product Manager, or similar role.&nbsp; </li><li>Strong understanding of Agile frameworks, particularly Scrum and Kanban.&nbsp; </li><li>Proven experience managing product backlogs, grooming requirements, and planning releases. </li><li>Hands-on experience with Jira, Miro, Figma, or comparable product management tools.&nbsp; </li><li>Strong analytical and problem-solving capabilities with the ability to simplify complex workflows.&nbsp; </li><li>Excellent stakeholder management and communication skills.&nbsp; </li><li>Demonstrated ability to translate technical requirements into business language and vice versa. </li><li>Experience defining product success metrics and driving outcomes through KPI-focused decision-making.&nbsp; </li></ul> <strong><u>Preferred Qualifications</u></strong> <ul> <li>Previous experience within healthcare, health-tech, insurance, or other regulated industries.&nbsp; </li><li>Knowledge of user-centered design principles and UX best practices.&nbsp; </li><li>Agile certifications such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent.&nbsp; </li><li>Experience working in highly regulated environments and managing compliance-related requirements.&nbsp; </li></ul> <strong><u>What Success Looks Like</u></strong> <ul> <li>Delivery of high-impact product features that improve customer experience and business outcomes.&nbsp; </li><li>Effective backlog management and prioritization aligned with strategic goals.&nbsp; </li><li>Strong stakeholder engagement and cross-functional collaboration.&nbsp; </li><li>Continuous improvement driven by data, customer feedback, and measurable KPIs.&nbsp; </li></ul> <br> <br> #LI-MW1 <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>About company:</strong></p><br><p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.&nbsp;</p><br><p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br><p><strong>Job Description:</strong></p><br><p>The Product Owner – Bancassurance will own and drive the end-to-end product lifecycle for Life and Non‑Life insurance products distributed through banking partners. This role sits at the intersection of insurance, banking, digital channels, and distribution, ensuring products are customer-centric, compliant, commercially viable, and easy to sell through bank channels.</p><br><p>The Product Owner will work closely with bank stakeholders, underwriting, actuarial, operations, IT, digital, and compliance teams to define product vision, shape roadmaps, and deliver differentiated Bancassurance propositions across physical, digital, and hybrid channels.</p><br><br><p><strong>What you will do</strong></p><br><p><strong>1. Product Vision &amp; Strategy (Bancassurance)</strong></p><ul><li><p>Define and articulate the product vision and roadmap for Life and Non‑Life Bancassurance offerings.</p></li><li><p>Align product strategy with bank partner priorities, insurer growth objectives, and customer needs.</p></li><li><p>Identify opportunities for cross-sell, upsell, bundling, and lifecycle-based propositions.</p></li><li><p>Continuously assess market trends, regulatory changes, and competitor offerings in the Bancassurance space.</p></li></ul><br><p><strong>2. Product Ownership &amp; Delivery</strong></p><ul><li><p>Act as the Product Owner within agile or hybrid delivery teams, owning epics, features, and product backlog.</p></li><li><p>Translate business needs into clear user stories, acceptance criteria, and prioritization decisions.</p></li><li><p>Balance speed-to-market with risk, compliance, operational readiness, and quality.</p></li><li><p>Own product releases end-to-end, from concept to launch and post-launch optimization.</p></li></ul><br><p><strong>3. Bank Partner &amp; Stakeholder Management</strong></p><ul><li><p>Serve as the primary product interface between the insurer and bank distribution teams.</p></li><li><p>Work closely with bank sales, product, digital, and operations teams to ensure alignment.</p></li><li><p>Incorporate bank feedback into product enhancements and roadmap prioritization.</p></li><li><p>Support co-creation initiatives with strategic bank partners.</p></li></ul><br><p><strong>4. Life &amp; Non‑Life Product Design</strong></p><ul><li><p>Own product design across:</p><ul><li><p><strong>Life</strong>: credit life, protection, term, savings-linked, and group products</p></li><li><p><strong>Non‑Life</strong>: motor, health, travel, home, and simplified SME products</p></li></ul></li><li><p>Ensure products are:</p><ul><li><p>Simple to explain and sell</p></li><li><p>Digitally enabled and process-light</p></li><li><p>Priced appropriately and actuarially sound</p></li></ul></li><li><p>Collaborate with underwriting and actuarial teams on coverage, pricing, and risk controls.</p></li></ul><br><p><strong>5. Digital &amp; Journey Enablement</strong></p><ul><li><p>Drive digital-first Bancassurance journeys across bank channels (branch, RM tools, online, mobile).</p></li><li><p>Partner with digital and IT teams to ensure smooth integration with bank systems and platforms.</p></li><li><p>Optimize onboarding, straight-through processing, policy issuance, renewals, and claims journeys.</p></li><li><p>Leverage APIs and reusable services to reduce customization per bank.</p></li></ul><br><p><strong>6. Compliance, Controls &amp; Governance</strong></p><ul><li><p>Ensure products and journeys are fully compliant with local regulations and bancassurance guidelines.</p></li><li><p>Work closely with legal, compliance, risk, and finance teams during product approvals.</p></li><li><p>Maintain clear documentation, product governance, and audit readiness.</p></li></ul><br><p><strong>7. Performance &amp; Continuous Improvement</strong></p><ul><li><p>Track product performance using KPIs such as conversion, attach rate, persistency, claims ratio, and NPS.</p></li><li><p>Use insights from data, customer feedback, and bank inputs to continuously improve products.</p></li><li><p>Support sales enablement with product training, sales materials, and clear propositions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in Business, Finance, Insurance, or a related field.</p></li><li><p>Professional insurance qualifications are a plus.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>8–12+ years of experience in insurance product management or product ownership.</p></li><li><p>Proven experience in <strong>Bancassurance</strong> distribution models.</p></li><li><p>Strong exposure to both <strong>Life and Non‑Life insurance</strong> products.</p></li><li><p>Hands-on experience working with agile delivery teams.</p></li><li><p>Experience working closely with banks or financial institutions.</p></li></ul><br><p><strong>What equips you for the role</strong></p><br><p><strong>Skills &amp; Knowledge</strong></p><br><ul><li><p>Strong understanding of bancassurance business models and economics.</p></li><li><p>Solid grasp of insurance product structures, pricing drivers, and underwriting concepts.</p></li><li><p>Experience with digital onboarding, STP, and customer journeys.</p></li><li><p>Excellent stakeholder management and communication skills.</p></li><li><p>Ability to prioritize competing demands and make outcome-driven trade-offs.</p></li></ul><br><br><p><strong>Desired Attributes</strong></p><br><ul><li><p>Strong customer and banker empathy.</p></li><li><p>Commercial mindset with a focus on growth and profitability.</p></li><li><p>Structured thinker who can simplify complexity.</p></li><li><p>Confident decision-maker comfortable operating in ambiguity.</p></li><li><p>Collaborative, credible, and execution-focused.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Proxy Product Owner – Beyond Banking has end-to-end responsibility for designing, launching, and scaling non-banking propositions integrated within Mashreq’s digital ecosystem.<br>The role focuses on building and managing a portfolio of third-party partner-led offerings (e.g. travel, lifestyle, telco, e-commerce), ensuring a seamless and compliant customer experience. This requires a broad skill set regarding the product, channel or market with end-to-end responsibility for the squad's activities.</p><br><p>Working within Mashreq’s Digital Studio, the role combines ecosystem development and partner integration, collaborating closely with internal stakeholders (technology, digital studio, solution architects, enterprise architects) and external partners to deliver customer-centric, revenue-generating solutions.</p><br><ol><li><p><span><span><strong>Ecosystem &amp; Marketplace Development</strong></span></span></p><br></li></ol><ul><li><p><span><span>Evaluate strategic partners across travel, lifestyle, and emerging ecosystem categories based on integration capabilities</span></span></p><br></li><li><span><span>Ensure seamless integration of partner solutions into existing digital channels&nbsp;</span></span></li></ul><ol><li><p><span><span><strong>Requirements Gathering and Documentation:</strong></span></span></p><br></li></ol><ul><li><p><span><span>Acts as a bridge between business, partners, and technology teams</span></span></p><br></li><li><p><span><span>Collaborate with stakeholders, customers, and the Product Owner to understand, define and document product requirements, user stories, and acceptance criteria.</span></span></p><br></li><li><p><span><span>Conduct research and analysis to identify customer needs, market trends, and competitive landscape to inform product decisions.</span></span></p><br></li><li><p><span><span>Assist in refining and clarifying requirements, ensuring they are clear, concise, and actionable for the development team.</span></span></p><br></li></ul><ol><li><p><span><span><strong>Squad Management&nbsp;</strong></span></span></p><br></li></ol><ul><li><p><span><span>Lead sprint planning, refinement, and delivery with cross-functional teams</span></span></p><br></li><li><p><span><span>Deals with the most urgent incidents and</span></span><span><span>improvement needs.</span></span></p><br></li><li><p><span><span>Proposes and implements structural</span></span><span><span>improvements to work processes, following</span></span><span><span>improvement needs flagged up from within the</span></span><span><span>touch point.</span></span></p><br></li><li><p><span><span>Uses his/her technical expertise and experience</span></span><span><span>to facilitate and contribute to all sprint events (planning,</span></span><span><span>refinements, retrospectives, demos)</span></span></p><br></li><li><p><span><span>Weighs up development of new products and</span></span><span><span>services against procurement of possible sub-</span></span><span><span>products.</span></span></p><br></li></ul><ol><li><p><span><span><strong>Backlog Management and Prioritization:</strong></span></span></p><br></li></ol><ul><li><p><span><span>Support the Product Owner in maintaining and prioritizing the product backlog based on business value, customer feedback, and market demands.</span></span></p><br></li><li><p><span><span>Assist in backlog grooming activities, including story estimation, breaking down epics into smaller user stories, and ensuring user stories are ready for development.</span></span></p><br></li><li><p><span><span>Collaborate with the development team to ensure a shared understanding of user stories and their priorities.</span></span></p><br></li></ul><ol><li><p><span><span><strong>Agile Ceremonies and Collaboration:</strong></span></span></p><br></li></ol><ul><li><p><span><span>Act as a liaison between the Product Owner and the development team, facilitating effective communication and collaboration.</span></span></p><br></li><li><p><span><span>Participate in and facilitate agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives, providing insights and clarifications on user stories.</span></span></p><br></li><li><p><span><span>Assist in resolving conflicts, removing impediments, and ensuring the development team has the necessary information to complete their tasks.</span></span></p><br></li></ul><ol><li><p><span><span><strong>Product Release and Stakeholder Management:</strong></span></span></p><br></li></ol><ul><li><p><span><span>Collaborate with the Product Owner and stakeholders to plan and coordinate product releases, ensuring alignment with business goals and timelines.</span></span></p><br></li><li><p><span><span>Assist in managing stakeholder expectations and providing timely updates on product progress, risks, and dependencies.</span></span></p><br></li><li><p><span><span>Gather feedback from stakeholders and customers to incorporate into future iterations and product enhancements.</span></span></p><br></li><li><p><span><span>Proposes and implements structural</span></span><span><span>improvements to product release processes, following</span></span><span><span>improvement needs flagged up from within the</span></span><span><span>touch point.</span></span></p><br></li></ul><ol><li><p><span><span><strong>Quality Assurance and User Acceptance Testing:</strong></span></span></p><br></li></ol><ul><li><p><span><span>Collaborate with the quality assurance team to define test scenarios, validate functionality, and ensure product quality meets the defined acceptance criteria.</span></span></p><br></li><li><p><span><span>Participate in user acceptance testing (UAT) activities, working closely with stakeholders to gather feedback, address issues, and ensure a high-quality user experience.</span></span><br><strong><u>Knowledge, skills &amp; experience</u></strong></p><br></li></ul><p><span><span>Minimum of 5-8 years of digital banking, fintech or technologyexperience, other related project work experience, or demonstration of high level of understanding of the digital banking, fintech and/ or technology industry&nbsp;</span></span></p><br><p><span><span>Minimum of 5 years of experience gathering requirements and translating into user requirements, data engineering, data science, or software engineering experience</span></span></p><br><p><span><span>Experience in partnership-led models, marketplaces, or ecosystem platforms preferred&nbsp;</span></span></p><br><p><span><span><strong>Core Skills</strong></span></span></p><br><ul><li><span><span>Strong product management &amp; agile delivery experience&nbsp;</span></span></li><li><span><span>Experience working with APIs, SDKs, integrations, and platform architectures</span></span></li><li><span><span>Experience in vendor/partner management&nbsp;</span></span></li><li><span><span>Excellent stakeholder management and communication skills</span></span></li></ul><p><span><span><strong>Behavioural Attributes</strong></span></span></p><br><ul><li><span><span>Strategic thinker with ability to execute tactically</span></span></li><li><span><span>Strong ownership mindset with a “builder” mentality</span></span></li><li><span><span>Comfortable navigating ambiguity and regulatory complexity</span></span></li><li><span><span>Highly collaborative and cross-functional</span></span></li></ul><p><span><span>Passion for innovation and customer-centric design</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span>The Technical Product Owner works with the Business Leaders in the development of the <b>IT Portfolio (IT, Digital and Ecommerce Roadmap)</b> for the business unit, aligned with its strategic goals and is the main contact person for the business unit.<br></span></li><li><span>Manages the technical aspects of the product development alongside the product owner/manager, acting as a bridge that connects business and development teams, grooming the requirements and providing technical assistance in the backlog ordering, creation and communication.<br></span></li><li><span><b><u>Technical Solution Envisioning and Relationship Management:</u>&nbsp;</b><br><span>Build a strong partnership with business unit leadership (business domain) and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities <br>Assist and advice the Product Owner on key technical decisions and contributes to the elaboration of the <b>House of Quality (HoQ) / Product Backlog (Epic)</b><br>Work alongside business product owner to define, manage and accept user stories<br>Participate in RFx process and evaluates functional capabilities of vendors/solutions<br>Evaluating the proposed solution to ensure business fitment<br>Support development of business cases, operating model changes, solutions, business buy-in and integrate in planning and budgeting cycles<br>Bring new thinking and innovation to the business<br><b><u>Technical Solution Delivery</u></b><br>Contribute to the solution definition and architecture development (including phase out plans) with the Principal Engineer<br>Support the Senior Program Manager and Scrum Master/Project Manager in the program/project plan definition<br>Take part in sprint planning and clear all technical questions<br>Support the Product Manager with the elaboration of the product backlog and be responsible for user stories to meet DOR (definition of ready), in particular:<br>o&nbsp;&nbsp; Breakdown of user stories<br>o&nbsp;&nbsp; Specifying the user stories acceptance criteria<br>o&nbsp;&nbsp; References to UX/UI, High-Level Design (HLD) and Low-Level Design (LLD)<br></span></span></li><li><span>Contribute to the improvement of the solution demand &amp; delivery practices, procedures, methodologies and tools<br></span></li><li><span>Prepares/contributes to the preparation of the Business Requirements Documents (BRD) in traditional projects<br></span></li></ul><br><span>Requirements</span><ul><li><span>Degree in Computer Science/IT/Engineering/Science<br></span></li><li><span>IT Experience of 5-7 years (Band H) and over 7 years (Band I) and Business Domain Experience of 3-5 years (Band H) and over 5 years (Band I) <br></span></li><li><span>Solid Ecommerce experience (front end and back end technical solutions) including, feature implementation, platforms migration, code optimization, ecommerce features implementation)<br></span></li><li><span>Senior experience with system and data architecture <b>(Data Warehouse, Data Lake, server side optimization)</b><br></span></li><li><span>Senior experience in back end systems <b>(Microsoft Dynamics, POS systems, Marketing automation, Customer Data Platform integration)</b><br></span></li><li><span>Experience with working in Scrum or Agile environments and in the conduction of Design Thinking sessions<br></span></li><li><span>Strong knowledge in UX design, website and mobile development etc<br></span></li><li><span>Demonstrable experience working in a similar role<br></span></li><li><span><span>Strong understanding of business operating models across one or more industry verticals, including </span><b><span>Retail, Automotive, Banking, Financial Services, Treasury, Insurance,</span></b><span> and </span><b><span>Real Estate</span></b><span>.</span><br></span></li><li><span><span>In-depth knowledge of industry-specific business processes, enterprise systems, technology landscapes, and best practices within the relevant business domains</span><br></span></li><li><span>Developing solution design &amp; architecture, infrastructure and technology, sourcing &amp; procurement,&nbsp;IT Security Management, Service Management<br></span></li><li><span>Proficient in <b>IT Quality Assurance</b>, including test planning, quality standards, defect management, and process improvement.<br></span></li><li><span>Strong experience in <b>IT Project Management</b>, including project planning, execution, stakeholder management, risk management, and delivery.<br></span></li><li><span>Proven expertise in <b>IT Vendor Management</b>, including vendor evaluation, contract management, performance monitoring, and service delivery governance.<br></span><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Define and articulate the product vision and roadmap, ensuring alignment with business goals and market needs.</li><li>Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation.</li><li>Collaborate closely with cross-functional teams, including engineering, design, and marketing, to deliver high-quality products.</li><li>Prioritize product features and manage the backlog, balancing short-term needs with long-term strategic goals.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Engineering, or a related field; an MBA is a plus.</li><li>3-5 years of experience in product management, ideally within the tech industry or a fast-paced startup environment.</li><li>Proven expertise in Agile methodologies, with certifications like Certified Scrum Product Owner (CSPO) preferred.</li><li>Strong analytical skills, with proficiency in data analysis tools and techniques to inform decision-making.</li></ul><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Layla AI is Chalhoub Group's AI-powered beauty assistant, live on the FACES app across the UAE and KSA, helping customers discover products through features like Beauty Passport and ScentDNA. Join Chalhoub Group's AI Lab and help scale Layla across the FACES Middle East business — and into new brand pilots across the Group's portfolio — as our Project Coordinator, reporting to the Product Owner. This role sits at the center of a fast-moving, cross-functional program, supporting coordination across Product, Engineering, Design, CRM, Commerce, Marketing, and Retail as Layla's roadmap grows.</p> <ul> <li>Assist in coordinating the execution of the Conversational Commerce product roadmap as Layla AI scales across the FACES Middle East business.</li> <li>Support delivery across Product, Engineering, Design, CRM, Commerce, Marketing, and Retail teams.</li> <li>Coordinate CRM activations and customer engagement initiatives.</li> <li>Support in-store touchpoint activities for Retail Conversational Commerce.</li> <li>Track project timelines, budgets, and deliverables.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Previous experience as a Junior Product Coordinator or Associate Product Manager.</li> <li>Experience coordinating digital product delivery across cross-functional teams (required).</li> <li>Understanding of AI capabilities and trends (advantageous).</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a high-caliber Senior Business Analyst – CRM to join our dynamic Digital Products &amp; Platforms team.<br> In this role, you will act as the critical bridge between business stakeholders and technology teams to deliver top-tier CRM solutions and digital onboarding journeys.<br> Leveraging strong techno-functional expertise in retail banking, servicing journeys, and Middle East regional regulatory requirements, you will drive strategic CRM enhancements and digital transformation initiatives that directly impact frontline productivity and customer experience.<br> Key Responsibilities Requirement Leadership: Lead business and functional analysis for CRM initiatives across branches, contact centers, and assisted digital journeys, ensuring requirements reflect real operational workflows.<br> Functional Design: Translate complex business, regulatory, and operational requirements into clear CRM functional flows, data mappings, and system behaviors to support scalable solution design.<br> End-to-End Ownership: Own the complete requirement lifecycle for CRM features, from initial discovery and impact analysis through to UAT sign-off and post-release validation.<br> Product Owner Partnership: Partner closely with Product Owners to provide functional insights, dependency analysis, and scoping support, enabling informed prioritization decisions.<br> Compliance &amp; Controls: Define CRM-specific acceptance scenarios, including role-based access, audit trail validation, maker-checker controls, and exception handling.<br> Functional Authority: Act as the go-to functional expert during build and testing phases, clarifying CRM behavior, resolving ambiguities, and ensuring consistency across channels.<br> UAT Coordination: Lead business-led User Acceptance Testing (UAT) activities, coordinate test scenarios, validate end-to-end journeys, and assess defect severity.<br> Release &amp; Sanity Validation: Perform release readiness and sanity validation from an operational perspective, ensuring deployments do not disrupt frontline productivity or customer experience.<br> Continuous Improvement: Analyze defects, change requests, and operational feedback to distinguish between functional bugs and enhancement opportunities.<br> Required Skills &amp; Qualifications Core Experience &amp; Domain Knowledge Experience: 6+ years of experience as a Business Analyst within Retail Banking , specifically focusing on CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics) and digital onboarding.<br> Regional Expertise: Strong understanding of Middle East (GCC) regulatory frameworks , compliance standards, and regional customer behavior.<br> Journey Mapping: Proven track record in designing and optimizing omni-channel journeys (Branch, Contact Center, and Assisted Digital Journeys).<br> Technical &amp; Functional Competencies Techno-Functional Analysis: Ability to map data, define system behaviors, and write detailed functional specifications without needing an engineering/coding background.<br> Platform &amp; Process Controls: Deep understanding of banking controls, including maker-checker workflows , audit trails, and role-based security access.<br> Agile Delivery: Strong familiarity with Agile/Scrum methodologies, working alongside Product Owners, and managing requirements in tools like Jira/Confluence.<br> Soft Skills &amp; Stakeholder Management Stakeholder Alignment: Exceptional ability to translate complex business needs into technical requirements and vice versa.<br> Analytical Thinking: Highly analytical mindset with the ability to perform rigorous impact analysis and triage production defects effectively.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Leading UAE Bank | Group Technology &amp; Operations Retail Banking &amp; Wealth Management (RBWM) | Digital Channels ROLE OVERVIEW A leading UAE-based bank is seeking a high-calibre Service Product Owner to lead the digital onboarding product within the Retail Banking &amp; Wealth Management (RBWM) segment.<br> This role sits at the intersection of customer experience, technology delivery, and regulatory compliance — owning the full product lifecycle for onboarding journeys across the bank's retail digital platform.<br> The ideal candidate is a banking professional first, with functional depth in customer onboarding, servicing, KYC/compliance automation, and digitalization — who can bridge business intent and technical execution across cross-functional Agile squads.<br> This is an ownership role, not an analysis role.<br> You are accountable for delivery.<br> JOB PURPOSE As a Service Product Owner, you will oversee the development, delivery, and continuous improvement of digital onboarding products and services across the retail customer segment.<br> You will serve as the primary bridge between the branch network, digital channels, compliance/regulatory teams, and the Group Technology function — ensuring products are delivered on time, on scope, and in alignment with the bank's AI-first digitalization strategy.<br> You own the product end-to-end — from vision and requirements definition through Agile delivery, UAT, and go-live.<br> Ownership and delivery accountability are the defining expectations of this role.<br> KEY RESPONSIBILITIES 1.<br> Product Roadmap &amp; Vision Define and own a clear product roadmap for the digital onboarding suite, aligned with the bank's retail strategy and AI-led transformation agenda Collaborate with senior stakeholders to establish product vision, quarterly goals, and release milestones Prioritize the product backlog based on business value, compliance requirements, technical feasibility, and customer impact Balance competing demands across UX, technology constraints, regulatory timelines, and business OKRs 2.<br> Agile Delivery &amp; Ceremonies Lead and facilitate all Agile ceremonies: sprint planning, daily standups, backlog refinement, sprint review, and retrospectives Partner with Engineering Leads and Scrum Masters to ensure sprint capacity and velocity are managed effectively Drive rigorous backlog refinement — stories must be clearly defined, acceptance criteria unambiguous, and dependencies resolved before sprint entry Manage delivery risks, blockers, and escalations; maintain transparency through Jira and reporting dashboards 3.<br> Requirements Definition &amp; Product Specification Translate complex business and regulatory needs into structured user stories, epics, and acceptance criteria Conduct gap analysis between current-state onboarding journeys and target-state digital experiences Lead stakeholder workshops and brainstorming sessions to surface requirements and validate proposed solutions Produce clear, actionable product documentation that engineering teams can build from — without reliance on a separate BA function 4.<br> Compliance, KYC &amp; Onboarding Domain In-depth understanding of retail onboarding workflows: KYC, AML, CDD, identity verification, account opening, and servicing journeys Ensure all product decisions account for CBUAE regulations, internal compliance policies, and risk frameworks Partner with Compliance and Risk teams to embed regulatory controls into product design without degrading customer experience Champion automation of compliance-heavy processes through intelligent workflows and AI-assisted decisioning 5.<br> Stakeholder Management Serve as the single point of accountability for product delivery — own the narrative with business sponsors, technology teams, and senior leadership Communicate product updates, risk flags, and roadmap changes clearly to VP and C-level stakeholders Manage expectations and resolve conflicts across Branch Operations, Compliance, Digital, IT, and third-party vendors 6.<br> User-Centric Design &amp; Experience Conduct user research and journey mapping to identify onboarding friction points and conversion drop-offs Advocate for UX best practices across all digital touchpoints — mobile, web, and branch-assisted journeys Collaborate with UX/UI designers (Figma-based workflows) to validate wireframes and prototypes against product requirements Own post-launch performance monitoring and drive iterative improvement based on data and user feedback 7.<br> Technology Enablement &amp; AI Maintain strong technical understanding of how systems enable product outcomes — APIs, core banking integrations, CRM platforms, and third-party services Actively contribute to the AI-first roadmap: identify automation, ML, and AI use cases within onboarding and servicing journeys Partner with architecture and engineering on system design decisions — feasibility and scalability of proposed solutions Own SIT, UAT, and production rollout phases with clear go/no-go governance and sign-off accountability Mandatory Minimum 3 years in a banking environment — retail, RBWM, or corporate banking (non-negotiable) 5–8 years total experience with proven end-to-end product delivery ownership in banking or financial services Deep functional knowledge of retail onboarding: KYC, AML, CDD, account opening, servicing, and compliance workflows Strong hands-on Agile experience — Scrum or SAFe — including ceremony facilitation and backlog ownership Proficiency with Jira (including add-ons) for backlog management, sprint tracking, and delivery reporting Ability to write user stories, define acceptance criteria, and drive requirements independently — no BA dependency Preferred Figma experience for wireframe review and design validation — strong positive CRM platform exposure — Siebel CRM or equivalent — within banking or financial services Corporate banking exposure in addition to retail background Knowledge of AI, intelligent automation, or ML applications within onboarding or servicing Familiarity with CBUAE regulations and UAE open banking frameworks Skill Mix Functional / Domain (~75%)Delivery / Agile (~15%)Technical / Tooling (~10%)Banking domain, KYC/AML, onboarding, servicing, compliance, product strategyAgile ceremonies, backlog ownership, stakeholder communication, sprint governanceJira, Figma, CRM platforms, API awareness, AI/automation concepts Education &amp; Certifications Bachelor's degree in Computer Science, Business, Finance, or related discipline No certification required — delivery track record and banking domain depth take priority CSPO, PSPO, or equivalent Agile certifications are a positive signal, not a screening gate</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Product Owner – Bancassurance will own and drive the <strong>end-to-end product lifecycle</strong> for Life and Non‑Life insurance products distributed through banking partners. This role sits at the intersection of <strong>insurance, banking, digital channels, and distribution</strong>, ensuring products are customer-centric, compliant, commercially viable, and easy to sell through bank channels.</p><br><p><strong>The Product Owner will work closely with bank stakeholders, underwriting, actuarial, operations, IT, digital, and compliance teams to define product vision, shape roadmaps, and deliver differentiated Bancassurance propositions across physical, digital, and hybrid channels.</strong></p><br><br><p><strong>What you will do</strong></p><br><p><strong>1. Product Vision &amp; Strategy (Bancassurance)</strong></p><ul><li><p>Define and articulate the <strong>product vision and roadmap</strong> for Life and Non‑Life Bancassurance offerings.</p></li><li><p>Align product strategy with bank partner priorities, insurer growth objectives, and customer needs.</p></li><li><p>Identify opportunities for cross-sell, upsell, bundling, and lifecycle-based propositions.</p></li><li><p>Continuously assess market trends, regulatory changes, and competitor offerings in the Bancassurance space.</p></li></ul><br><p><strong>2. Product Ownership &amp; Delivery</strong></p><ul><li><p>Act as the <strong>Product Owner within agile or hybrid delivery teams</strong>, owning epics, features, and product backlog.</p></li><li><p>Translate business needs into clear user stories, acceptance criteria, and prioritization decisions.</p></li><li><p>Balance speed-to-market with risk, compliance, operational readiness, and quality.</p></li><li><p>Own product releases end-to-end, from concept to launch and post-launch optimization.</p></li></ul><br><p><strong>3. Bank Partner &amp; Stakeholder Management</strong></p><ul><li><p>Serve as the primary product interface between the insurer and bank distribution teams.</p></li><li><p>Work closely with bank sales, product, digital, and operations teams to ensure alignment.</p></li><li><p>Incorporate bank feedback into product enhancements and roadmap prioritization.</p></li><li><p>Support co-creation initiatives with strategic bank partners.</p></li></ul><br><p><strong>4. Life &amp; Non‑Life Product Design</strong></p><ul><li><p>Own product design across:</p><ul><li><p><strong>Life</strong>: credit life, protection, term, savings-linked, and group products</p></li><li><p><strong>Non‑Life</strong>: motor, health, travel, home, and simplified SME products</p></li></ul></li><li><p>Ensure products are:</p><ul><li><p>Simple to explain and sell</p></li><li><p>Digitally enabled and process-light</p></li><li><p>Priced appropriately and actuarially sound</p></li></ul></li><li><p>Collaborate with underwriting and actuarial teams on coverage, pricing, and risk controls.</p></li></ul><br><p><strong>5. Digital &amp; Journey Enablement</strong></p><ul><li><p>Drive <strong>digital-first Bancassurance journeys</strong> across bank channels (branch, RM tools, online, mobile).</p></li><li><p>Partner with digital and IT teams to ensure smooth integration with bank systems and platforms.</p></li><li><p>Optimize onboarding, straight-through processing, policy issuance, renewals, and claims journeys.</p></li><li><p>Leverage APIs and reusable services to reduce customization per bank.</p></li></ul><br><p><strong>6. Compliance, Controls &amp; Governance</strong></p><ul><li><p>Ensure products and journeys are fully compliant with local regulations and bancassurance guidelines.</p></li><li><p>Work closely with legal, compliance, risk, and finance teams during product approvals.</p></li><li><p>Maintain clear documentation, product governance, and audit readiness.</p></li></ul><br><p><strong>7. Performance &amp; Continuous Improvement</strong></p><ul><li><p>Track product performance using KPIs such as conversion, attach rate, persistency, claims ratio, and NPS.</p></li><li><p>Use insights from data, customer feedback, and bank inputs to continuously improve products.</p></li><li><p>Support sales enablement with product training, sales materials, and clear propositions.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor’s degree in Business, Finance, Insurance, or a related field. Professional insurance qualifications are a plus. </p><p><strong>Experience </strong> 8–12+ years of experience in insurance product management or product ownership. Proven experience in Bancassurance distribution models. Strong exposure to both Life and Non‑Life insurance products. Hands-on experience working with agile delivery teams. Experience working closely with banks or financial institutions. <strong>What equips you for the role</strong> Skills &amp; Knowledge Strong understanding of bancassurance business models and economics. Solid grasp of insurance product structures, pricing drivers, and underwriting concepts. Experience with digital onboarding, STP, and customer journeys. Excellent stakeholder management and communication skills. Ability to prioritize competing demands and make outcome-driven trade-offs. Desired Attributes Strong customer and banker empathy. Commercial mindset with a focus on growth and profitability. Structured thinker who can simplify complexity. Confident decision-maker comfortable operating in ambiguity. Collaborative, credible, and execution-focused. What Success Looks Like Strong adoption and growth of Life &amp; Non‑Life products through bank channels. Simple, digital, and compliant products that are easy for banks to distribute. High partner satisfaction and strong long-term bank relationships. Measurable improvement in conversion, attachment, and customer experience. Product management seen as a value driver, not a bottleneck.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job PurposeAt Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as a Technical Product Owner.<br><p>The Technical Product Owner (TPO) will be the front door to multiple product engineering teams, owning the backlogs of work spread across feature, function, non-functional (NFR), BAU, Technical Debt, spikes, and ceremonies. Leading and empowering their teams, the TPO acts as a voice of the customer, partnering with business counterparts to lead the lifecycle for designated technology products in the Airline Engineering, MRO, and Digital Aircraft operations domain. They are accountable for enabling the business to achieve its objectives &amp; strategic outcomes from concept through to operations.</p><br><br><p>In this role, you will:</p><br><br><ul><li>Be Responsible for the story content, acceptance criteria definition, and end story "sign off" across team backlogs, ensuring prepared on time for future PIs, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.</li><li>Ensures Technical Debt and Non-functional requirements are captured, refined, and prioritised across all sprints.</li><li>Captures additional BAU, Ceremony, and Spike activities, and incorporates them into team backlogs, within the boundaries of available capacity.</li><li>Prepare contribution to PI demo, in conjunction with other applicable Product Owners.</li><li>Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog.</li><li>Attends and contributes to key Product Management meetings, in particular PI Planning.</li><li>Defines metrics to measure the success and performance of prioritised work, ensuring any further. BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.</li><li>Participates in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth.</li><li>Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.</li><li>Working with your team(s) to identify and capture team-driven innovation ideas, consolidating across peer groups for playback up to the TPM (Technical Product Manager) community.</li></ul>Qualification<p>To be considered for this role, you must meet the below requirements:</p><br><br><ul><li>Degree or honours (12+3 or equivalent).</li><li>5+ years of experience in Information Technology or other.</li></ul><p>Knowledge/Skills: </p><br><br><ul><li>Operations Research, Marketing Science, Information Systems, e-Commerce, or a combination of industry certification and 5+ years of relevant experience.</li><li>Global Product (CSPO/SAFe/PSPO) trained and certified.</li><li>2+ years of practical experience working as a Product Owner/Manager, in a 'team-facing' capacity, with a proven record of driving discernible change and delivery at pace.</li><li>Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.</li><li>Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area. Stays up to date with regulatory and other changes in the technical area, and understands how they apply to the Emirates group.</li><li>Well-versed with the tools for the Product Management aspects of software delivery.</li><li>Strong and concise communicator at peer, line, and stakeholder levels.</li><li>Builds strong relationships with peers and team members.</li><li>Appetite for building and identifying value, with a customer centric mind-set.</li></ul><p>Leadership Role: Yes</p><br><br>Salary &amp; benefits<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Drive all prepaid card launch workstreams including UAE Central Bank regulatory submissions, BIN setup, scheme onboarding, card profiling, KYC/AML flow design, limit configuration, testing, and go-live readiness.</li><li>Define the prepaid card customer value proposition (features, pricing, rewards, digital wallet integration - Apple Pay, Google Pay, Samsung Pay), ensuring alignment with the platform's existing user base and the client's broader retail strategy.</li><li>Monitor portfolio performance across activation rates, average load/spend, revenue per active card, churn, and fraud; manage the prepaid card P&amp;L (interchange, fees, funding costs, scheme fees) and recommend actions to improve profitability.</li><li>Serve as the central product contact across the client's technology, operations, risk, finance, marketing, and platform teams, as well as external scheme partners and processors.</li><li>Prepare monthly performance dashboards and insight packs for senior stakeholders; support steering committees by tracking milestones, risks, and issue resolution.</li><li>Own the end-to-end prepaid card product lifecycle - from CVP design, BIN setup, and scheme onboarding through configuration, UAT, pilot launch, full commercialization, and ongoing optimization - ensuring all launch dependencies are delivered on time and to specification.</li><li>Translate the agreed CVP into clear business requirements, product features, pricing models, and servicing models tailored to the platform's core user segments (parents, schools/institutions, students), ensuring the prepaid card complements existing payment methods.</li><li>Design and execute customer acquisition and activation strategies for the prepaid card across digital and branch channels, building onboarding and first-90-day journeys that maximize activation, first load, and early usage while reducing drop-off and time-to-first-transaction.</li><li>Manage prepaid card portfolio performance and P&amp;L, monitoring KPIs (active rate, average load/spend, revenue per active, ENR, churn, fraud rate) and recommending data-driven actions to improve profitability and sustainability.</li><li>Continuously enhance the prepaid CVP based on customer feedback, competitor benchmarking, and performance analytics - identifying opportunities for segment-specific propositions and integrating with the platform's existing ERP, installment, and notification capabilities.</li><li>Coordinate with scheme partners on scheme pricing, mandates, certifications, and compliance activities; support internal teams on required scheme certifications and maintain alignment with card network rules and regulations.</li><li>Act as a product owner in the squad to provide requirement inputs, resolve issues, and represent Business.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certifications in card product management or digital payments</li><li>Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA)</li><li>Agile/Scrum certification (e.g., CSPO, SAFe Product Owner)</li><li>PMP or PRINCE2 for structured project delivery</li><li>Experience with customer segmentation, CVP design, and rewards/loyalty program mechanics</li><li>Familiarity with UAE Central Bank regulations for prepaid card issuance and stored value facilities</li><li>Exposure to education technology (EdTech) or consumer payment platforms</li><li>Strong stakeholder management across business and technical teams</li><li>Excellent communication and presentation skills</li><li>Analytical mindset with a data-driven approach to product decisions and portfolio optimization</li><li>Self-starter comfortable operating autonomously in a fast-paced, cross-functional environment</li></ul><p></p></section>