وظائف مدير العمليات في الإمارات

Company Description Fakhri Brothers is a leading HVAC and refrigeration solutions provider, combining global technical expertise with agile local operations. The company serves customers across Pakistan and the U. A. E, delivering high-quality products and services tailored to diverse market needs. Its strong market presence is built on a commitment to reliability, performance, and customer satisfaction. Team members benefit from working in a business that values operational excellence, continuous improvement, and long-term partnerships. Fakhri Brothers offers opportunities to contribute to growth in a dynamic and expanding regional HVAC industry.<br>Role Description The Operations Manager – HVAC Insulation Manufacturing (XLPE, NBR/PBR) is a full-time, on-site role based in Sharjah. This role oversees daily manufacturing operations for HVAC insulation products, ensuring production plans are met safely, efficiently, and to quality standards. Responsibilities include managing production schedules, coordinating raw material availability, supervising shop-floor teams, and optimizing processes for XLPE and NBR/PBR insulation lines. The Operations Manager monitors KPIs, implements continuous improvement initiatives, and ensures compliance with safety, environmental, and regulatory requirements. The role also involves close collaboration with quality control, maintenance, procurement, and sales teams to support timely deliveries, cost control, and customer satisfaction.<br>Qualifications<br> Strong background in operations management, production planning, and process optimization within manufacturing, preferably HVAC or insulation. Knowledge of XLPE and NBR/PBR insulation manufacturing processes, equipment, and quality standards. Experience leading and developing shop-floor teams, including performance management, training, and safety culture reinforcement. Ability to analyze production data, track KPIs, and use problem-solving and continuous improvement methodologies (e.g., Lean, 5S). Familiarity with health, safety, and environmental regulations relevant to industrial manufacturing operations. Effective communication and coordination skills for working with cross-functional teams and external partners. Proficiency with basic manufacturing software and MS Office tools for reporting, scheduling, and documentation. Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering, or a related field; relevant technical diploma with strong experience may be considered. Prior experience in HVAC, refrigeration, or related industrial sectors in the region is an advantage. Ability to work on-site in Sharjah and adapt to a fast-paced, results-oriented environment.

Role Description We are seeking a strategic and results-driven Logistics Manager to oversee and optimize logistics operations, transportation activities, inventory movement, and supply chain coordination. The role is responsible for ensuring the efficient flow of goods, materials, and resources while maintaining high standards of service, operational efficiency, and cost effectiveness. The Logistics Manager will lead logistics planning and execution, working closely with suppliers, transportation providers, warehouse teams, procurement functions, and business stakeholders to ensure seamless operational performance. Responsibilities include managing logistics processes, improving transportation efficiency, monitoring performance metrics, and implementing strategies that support organizational objectives. Key responsibilities include overseeing inbound and outbound logistics operations, coordinating transportation activities, optimizing distribution networks, managing inventory flow, and ensuring timely delivery of products and materials. The role requires strong leadership, analytical thinking, and operational expertise to maintain reliable logistics performance and drive continuous improvements. The successful candidate will analyze logistics data, evaluate operational performance, and identify opportunities to improve efficiency, reduce costs, and enhance service quality. Responsibilities include monitoring key performance indicators, preparing operational reports, managing logistics budgets, supporting supplier relationships, and ensuring effective communication across all supply chain functions. The Logistics Manager will lead initiatives focused on process optimization, transportation planning, inventory management, warehouse coordination, and supply chain improvement. The role involves developing operational strategies, implementing best practices, resolving logistical challenges, and ensuring logistics activities align with business goals and customer expectations. Additionally, the role requires maintaining compliance with operational procedures, quality standards, and regulatory requirements while fostering a culture of collaboration, accountability, and continuous improvement. The Logistics Manager will contribute significantly to business success by enhancing logistics capabilities, improving operational reliability, and supporting long-term supply chain growth. This position offers an opportunity to lead complex logistics operations, drive strategic improvements, and create measurable value through effective supply chain management. The ideal candidate will demonstrate strong leadership abilities, decision-making skills, operational expertise, and a commitment to excellence in logistics and distribution management. Qualifications Strong understanding of logistics management, transportation operations, distribution networks, and supply chain principles. Ability to develop and implement logistics strategies that improve efficiency, service quality, and operational performance. Knowledge of transportation planning, inventory management, warehouse operations, and supplier coordination. Strong leadership and team management skills with the ability to guide operational success. Ability to analyze logistics data, performance metrics, and operational trends to support decision-making. Strong problem-solving and analytical skills with the ability to address complex logistics challenges. Understanding of cost optimization, resource allocation, and operational planning methodologies. Ability to manage multiple projects, priorities, and logistics activities simultaneously. Familiarity with logistics systems, transportation management platforms, and reporting tools. Strong organizational skills with attention to detail and process accuracy. Ability to coordinate effectively with suppliers, carriers, warehouse teams, and business stakeholders. Understanding of risk management, compliance requirements, and operational governance practices. Strong communication and interpersonal skills with the ability to collaborate across departments. Ability to identify improvement opportunities and implement process enhancement initiatives. Commitment to operational excellence, customer satisfaction, and continuous improvement. Ability to support business growth through efficient, scalable, and high-performing logistics operations.

Role Description We are seeking a strategic and results-driven Logistics Manager to oversee and optimize logistics operations, transportation activities, inventory movement, and supply chain coordination. The role is responsible for ensuring the efficient flow of goods, materials, and resources while maintaining high standards of service, operational efficiency, and cost effectiveness. The Logistics Manager will lead logistics planning and execution, working closely with suppliers, transportation providers, warehouse teams, procurement functions, and business stakeholders to ensure seamless operational performance. Responsibilities include managing logistics processes, improving transportation efficiency, monitoring performance metrics, and implementing strategies that support organizational objectives. Key responsibilities include overseeing inbound and outbound logistics operations, coordinating transportation activities, optimizing distribution networks, managing inventory flow, and ensuring timely delivery of products and materials. The role requires strong leadership, analytical thinking, and operational expertise to maintain reliable logistics performance and drive continuous improvements. The successful candidate will analyze logistics data, evaluate operational performance, and identify opportunities to improve efficiency, reduce costs, and enhance service quality. Responsibilities include monitoring key performance indicators, preparing operational reports, managing logistics budgets, supporting supplier relationships, and ensuring effective communication across all supply chain functions. The Logistics Manager will lead initiatives focused on process optimization, transportation planning, inventory management, warehouse coordination, and supply chain improvement. The role involves developing operational strategies, implementing best practices, resolving logistical challenges, and ensuring logistics activities align with business goals and customer expectations. Additionally, the role requires maintaining compliance with operational procedures, quality standards, and regulatory requirements while fostering a culture of collaboration, accountability, and continuous improvement. The Logistics Manager will contribute significantly to business success by enhancing logistics capabilities, improving operational reliability, and supporting long-term supply chain growth. This position offers an opportunity to lead complex logistics operations, drive strategic improvements, and create measurable value through effective supply chain management. The ideal candidate will demonstrate strong leadership abilities, decision-making skills, operational expertise, and a commitment to excellence in logistics and distribution management. Qualifications Strong understanding of logistics management, transportation operations, distribution networks, and supply chain principles. Ability to develop and implement logistics strategies that improve efficiency, service quality, and operational performance. Knowledge of transportation planning, inventory management, warehouse operations, and supplier coordination. Strong leadership and team management skills with the ability to guide operational success. Ability to analyze logistics data, performance metrics, and operational trends to support decision-making. Strong problem-solving and analytical skills with the ability to address complex logistics challenges. Understanding of cost optimization, resource allocation, and operational planning methodologies. Ability to manage multiple projects, priorities, and logistics activities simultaneously. Familiarity with logistics systems, transportation management platforms, and reporting tools. Strong organizational skills with attention to detail and process accuracy. Ability to coordinate effectively with suppliers, carriers, warehouse teams, and business stakeholders. Understanding of risk management, compliance requirements, and operational governance practices. Strong communication and interpersonal skills with the ability to collaborate across departments. Ability to identify improvement opportunities and implement process enhancement initiatives. Commitment to operational excellence, customer satisfaction, and continuous improvement. Ability to support business growth through efficient, scalable, and high-performing logistics operations.

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

???? We're Hiring: Escalation Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level???? Work Arrangement: Fully Remote About UsDrenova is a growing international organization focused on customer experience, operational excellence, and business efficiency. Our teams collaborate across Customer Support, Operations, Product, Engineering, Sales, Quality, and Management to resolve complex issues, improve service quality, and deliver outstanding customer experiences. The Role We are seeking a proactive and solutions-oriented Escalation Manager to oversee high-priority customer and operational escalations, coordinate cross-functional resolutions, and drive continuous service improvement across the organization. This is an excellent opportunity for a customer support, operations, service management, or incident management professional looking to develop their career in an international and fully remote working environment. Key Responsibilities Manage high-priority customer and operational escalations from initial assessment through resolution. Coordinate cross-functional teams to resolve complex issues efficiently. Work closely with Customer Support, Operations, Product, Engineering, Sales, Quality, and Management teams. Monitor escalation queues, response times, and service performance. Communicate updates and resolution plans to internal stakeholders and customers where required. Conduct root-cause analysis and recommend preventive actions. Track escalation trends and identify opportunities for process improvements. Maintain escalation records, reports, and documentation. Support incident management and service recovery activities. Develop and improve escalation procedures and workflows. Monitor service quality KPIs and escalation metrics. Prepare regular performance reports and management updates. Promote collaboration and accountability across teams during issue resolution. Support training initiatives related to escalation handling and customer service. Stay informed about customer experience and service management best practices. Requirements Bachelor's degree in Business, Operations, Customer Service, Communications, or a related field.3+ years of experience in customer support, operations, service management, incident management, or a related role. Good understanding of escalation management and service delivery processes. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Good organizational and project coordination skills. Ability to remain calm and make decisions under pressure. Good written and verbal English communication skills. Experience with CRM, ticketing systems, or service management platforms is an advantage. Familiarity with ITIL, service operations, or customer experience frameworks is a plus. Ability to work independently and collaborate with international teams. UAE or GCC experience is an advantage but not required. Relevant customer service or service management certifications are welcome but not mandatory. What We Offer???? Fully Remote Work Arrangement???? Full-Time Escalation Management Position???? Career Growth & Professional Development???? Exposure to Customer Experience & Service Operations???? International & Collaborative Working Environment???? Flexible Working Environment???? Opportunity to Support Regional & International Business Operations

???????? Office Manager???? United Arab Emirates ???????????? Manage Operations | Support Teams | Create an Efficient Workplace???? Role Description We are seeking an organized and proactive Office Manager to oversee daily office operations, administrative processes, and workplace coordination. This role is responsible for ensuring smooth business activities, managing office resources, supporting employees, and maintaining a professional and productive work environment. As an Office Manager, you will coordinate administrative functions, improve operational efficiency, manage office facilities, and work closely with different teams to support organizational success.???? Responsibilities???? Oversee daily office operations and ensure efficient administrative workflows.???? Manage office procedures, documentation, records, and internal processes.???? Coordinate meetings, schedules, appointments, and business activities.???? Provide administrative support to management and internal teams.???? Manage office supplies, equipment, vendors, and facility requirements.???? Handle internal communications and support employee requests.???? Maintain accurate records, reports, and administrative documentation.???? Coordinate with external suppliers, service providers, and business partners.????️ Support office technology, equipment maintenance, and workplace systems.???? Assist with onboarding processes and ensure new employees have necessary resources.???? Monitor office expenses, budgets, and administrative costs.???? Identify opportunities to improve office efficiency, workplace organization, and employee experience.✅ Qualifications???? Bachelor's degree or diploma in Business Administration, Management, Office Administration, or a related field is preferred.???? Strong organizational and administrative management skills.???? Excellent planning, coordination, and multitasking abilities.???? Strong written and verbal communication skills.????️ Proficiency in Microsoft Office Suite and office management systems.???? Ability to manage budgets, expenses, and operational reports.???? Strong interpersonal skills with the ability to work with employees at all levels.???? Excellent problem-solving skills and attention to detail.⏰ Ability to prioritize multiple tasks in a fast-paced environment.???? Professional attitude, reliability, and commitment to maintaining a positive workplace environment.???? Why Join Us?✨ Be part of a professional and collaborative workplace.???? Develop strong operational and leadership skills.???? Work closely with different teams and business functions.???? Make a meaningful impact by improving workplace efficiency and employee experience.???? Join us and help create a productive, organized, and successful office environment! ????✨

???????? Office Manager???? United Arab Emirates ???????????? Manage Operations | Support Teams | Create an Efficient Workplace???? Role Description We are seeking an organized and proactive Office Manager to oversee daily office operations, administrative processes, and workplace coordination. This role is responsible for ensuring smooth business activities, managing office resources, supporting employees, and maintaining a professional and productive work environment. As an Office Manager, you will coordinate administrative functions, improve operational efficiency, manage office facilities, and work closely with different teams to support organizational success.???? Responsibilities???? Oversee daily office operations and ensure efficient administrative workflows.???? Manage office procedures, documentation, records, and internal processes.???? Coordinate meetings, schedules, appointments, and business activities.???? Provide administrative support to management and internal teams.???? Manage office supplies, equipment, vendors, and facility requirements.???? Handle internal communications and support employee requests.???? Maintain accurate records, reports, and administrative documentation.???? Coordinate with external suppliers, service providers, and business partners.????️ Support office technology, equipment maintenance, and workplace systems.???? Assist with onboarding processes and ensure new employees have necessary resources.???? Monitor office expenses, budgets, and administrative costs.???? Identify opportunities to improve office efficiency, workplace organization, and employee experience.✅ Qualifications???? Bachelor's degree or diploma in Business Administration, Management, Office Administration, or a related field is preferred.???? Strong organizational and administrative management skills.???? Excellent planning, coordination, and multitasking abilities.???? Strong written and verbal communication skills.????️ Proficiency in Microsoft Office Suite and office management systems.???? Ability to manage budgets, expenses, and operational reports.???? Strong interpersonal skills with the ability to work with employees at all levels.???? Excellent problem-solving skills and attention to detail.⏰ Ability to prioritize multiple tasks in a fast-paced environment.???? Professional attitude, reliability, and commitment to maintaining a positive workplace environment.???? Why Join Us?✨ Be part of a professional and collaborative workplace.???? Develop strong operational and leadership skills.???? Work closely with different teams and business functions.???? Make a meaningful impact by improving workplace efficiency and employee experience.???? Join us and help create a productive, organized, and successful office environment! ????✨

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At <strong>Kimpton Sevn Dubai</strong>, we are seeking a <strong>Recreation &amp; Spa Manager&nbsp;</strong>to lead and elevate wellness, recreation, and spa experiences within one of Dubai's most anticipated lifestyle hospitality destinations.</span></span></p><br><p><span><span>This role is designed for a highly engaging, service-driven, and operationally focused leader who understands that exceptional wellness experiences are built on personalized service, inspiring environments, innovative programming, and high-performing teams—ensuring every guest interaction promotes wellbeing, relaxation, and memorable lifestyle experiences.</span></span></p><br><p><span><span><strong>One Hotel. A Bold Lifestyle Vision. One Extraordinary Standard of Wellness.</strong></span></span></p><br><p><span><span>This is more than a traditional Recreation &amp; Spa Manager role.</span></span></p><br><p><span><span>Kimpton Sevn Dubai is being created as a vibrant lifestyle destination where authentic hospitality, meaningful connections, and curated experiences come together. The spa, recreation, and wellness facilities will play a critical role in defining the guest journey and enhancing the hotel's lifestyle positioning.</span></span></p><br><p><span><span>You will help bring the wellness vision to life—creating exceptional spa experiences, engaging recreational offerings, and personalized guest journeys that reflect the creativity, energy, and individuality of the Kimpton brand.</span></span></p><br><p><span><span><strong>Why This Role Matters</strong></span></span></p><br><p><span><span>Great wellness experiences create lasting memories.</span></span></p><br><p><span><span>As Recreation &amp; Spa Manager, you will oversee day-to-day spa and recreation operations while supporting the Hotel Manager in delivering exceptional guest experiences, operational excellence, team development, and commercial performance.</span></span></p><br><p><span><span>You will serve as a key leader for the wellness operation, ensuring standards are consistently maintained while fostering an environment of care, professionalism, innovation, and genuine hospitality.</span></span></p><br><p><span><span>This is a unique opportunity to shape the wellness culture of a landmark pre-opening hotel while building a guest-centric operation from the ground up.</span></span></p><br><p><span><span><strong>Be the Driving Force Behind Exceptional Wellness Experiences</strong></span></span></p><br><p><span><span>You will work closely with the Hotel Manager while leading spa, recreation, fitness, and wellness teams throughout the hotel.</span></span></p><br><p><span><span>From daily guest interactions and colleague development to wellness programming and operational readiness, you will help create experiences that inspire guests to relax, recharge, and reconnect.</span></span></p><br><p><span><span><strong>What We'll Support You to Do</strong></span></span></p><br><p><span><span>• Drive Wellness Excellence: Deliver exceptional spa, fitness, and recreation experiences that exceed guest expectations</span></span></p><br><p><span><span>• Build High-Performing Teams: Recruit, mentor, and develop passionate wellness professionals</span></span></p><br><p><span><span>• Support Pre-Opening Success: Establish operational standards, guest journeys, and wellness experiences from day one</span></span></p><br><p><span><span><strong>The Gig</strong></span></span></p><br><p><span><span>Reporting to the Hotel Manager, the Recreation &amp; Spa Manager will oversee all spa, recreation, fitness, and wellness operations at Kimpton Sevn Dubai.</span></span></p><br><p><span><span>• The Opportunity:</span></span></p><br><p><span><span>Help shape the wellness identity of one of Dubai's most exciting lifestyle hospitality openings</span></span></p><br><p><span><span>• The Strategy:</span></span></p><br><p><span><span>Deliver exceptional guest experiences, operational excellence, and innovative wellness programming</span></span></p><br><p><span><span>• The Impact:</span></span></p><br><p><span><span>Create meaningful wellness experiences while building a highly engaged team and commercially successful operation</span></span></p><br><p><span><span>You will be accountable for guest satisfaction, operational performance, wellness programming, team leadership, revenue generation, and overall spa and recreation excellence throughout the hotel.</span></span></p><br><p><span><span><strong>Stay Human</strong></span></span></p><br><p><span><span>At Kimpton, hospitality is personal.</span></span></p><br><p><span><span>This role is about wellbeing, connection, and creating meaningful experiences—helping guests feel their best while inspiring teams to deliver genuine and memorable service every day.</span></span></p><br><p><span><span><strong>Your Day-to-Day</strong></span></span></p><br><p><span><span>No two days are the same; your responsibilities will span a range of operational, commercial, and leadership activities, including but not limited to:</span></span></p><br><p><span><span><strong>Wellness Leadership &amp; Standards</strong></span></span></p><br><p><span><span>• Support the execution of the hotel's wellness and lifestyle vision</span></span></p><br><p><span><span>• Ensure all spa, recreation, and fitness experiences meet the highest quality standards</span></span></p><br><p><span><span>• Maintain consistency across all wellness touchpoints</span></span></p><br><p><span><span>• Uphold Kimpton and IHG brand standards at all times</span></span></p><br><p><span><span><strong>Operational Excellence</strong></span></span></p><br><p><span><span>• Oversee daily spa, recreation, pool, and fitness center operations</span></span></p><br><p><span><span>• Ensure seamless guest experiences across all wellness facilities</span></span></p><br><p><span><span>• Monitor service quality, cleanliness, safety, and operational efficiency</span></span></p><br><p><span><span>• Drive continuous improvement in guest journeys and service delivery</span></span></p><br><p><span><span><strong>Team Leadership &amp; Development</strong></span></span></p><br><p><span><span>• Lead, coach, and inspire spa and recreation colleagues</span></span></p><br><p><span><span>• Foster a culture of care, accountability, professionalism, and teamwork</span></span></p><br><p><span><span>• Support recruitment, onboarding, and ongoing training initiatives</span></span></p><br><p><span><span>• Develop future wellness leaders through mentorship and coaching</span></span></p><br><p><span><span><strong>Pre-Opening Wellness Excellence</strong></span></span></p><br><p><span><span>• Support recruitment and development of the pre-opening wellness team</span></span></p><br><p><span><span>• Assist with facility setup, operational readiness, and service preparation</span></span></p><br><p><span><span>• Implement SOPs, treatment protocols, wellness standards, and training programs</span></span></p><br><p><span><span>• Participate in trial operations, facility testing, and opening readiness exercises</span></span></p><br><p><span><span><strong>Guest Experience &amp; Wellness Programming</strong></span></span></p><br><p><span><span>• Develop wellness initiatives, fitness activities, and recreational experiences</span></span></p><br><p><span><span>• Collaborate on seasonal promotions, events, and guest engagement programs</span></span></p><br><p><span><span>• Support VIP guest experiences and personalized wellness journeys</span></span></p><br><p><span><span>• Continuously identify opportunities to elevate guest satisfaction</span></span></p><br><p><span><span><strong>Financial &amp; Operational Control</strong></span></span></p><br><p><span><span>• Manage departmental budgets, revenue targets, and operational expenses</span></span></p><br><p><span><span>• Maximize spa, wellness, and recreation revenue opportunities</span></span></p><br><p><span><span>• Monitor retail performance, treatment utilization, and productivity levels</span></span></p><br><p><span><span>• Contribute to achieving departmental financial goals</span></span></p><br><p><span><span><strong>Cross-Functional Collaboration</strong></span></span></p><br><p><span><span>• Partner with Front Office, Housekeeping, Engineering, Marketing, and Food &amp; Beverage teams</span></span></p><br><p><span><span>• Support hotel-wide guest experience initiatives</span></span></p><br><p><span><span>• Collaborate with leadership teams on wellness and lifestyle programming</span></span></p><br><p><span><span>• Contribute to a culture of innovation and operational excellence</span></span></p><br><p><span><span><strong>What Success Looks Like</strong></span></span></p><br><p><span><span>• Consistently exceptional wellness and spa experiences</span></span></p><br><p><span><span>• Successful pre-opening and launch of Kimpton Sevn Dubai's wellness facilities</span></span></p><br><p><span><span>• Strong guest satisfaction and positive wellness feedback</span></span></p><br><p><span><span>• Highly engaged, motivated, and service-focused teams</span></span></p><br><p><span><span>• Effective revenue generation and commercial performance</span></span></p><br><p><span><span>• A distinctive wellness offering that enhances the Kimpton guest experience</span></span></p><br><p><span><span><strong>Who This Role Is Perfect For</strong></span></span></p><br><p><span><span>• A passionate wellness and hospitality leader ready for a major pre-opening opportunity</span></span></p><br><p><span><span>• Experienced in luxury hotels, lifestyle hospitality, destination spas, or wellness resorts</span></span></p><br><p><span><span>• Strong in guest experience, operations, and people leadership</span></span></p><br><p><span><span>• Passionate about wellbeing, recreation, and personalized service</span></span></p><br><p><span><span>• Energized by dynamic environments and opening new concepts</span></span></p><br><p><span><span><strong>What We Need From You</strong></span></span></p><br><p><span><span>Ideally, you bring some (or all) of the following qualifications and experience:</span></span></p><br><p><span><span><strong>Education</strong></span></span></p><br><p><span><span>• Diploma or Degree in Hospitality Management, Spa Management, Wellness, Recreation, Business Management, or related field preferred</span></span></p><br><p><span><span><strong>Experience</strong></span></span></p><br><p></p> </div>

Relocate to Dubai | Luxury Hospitality Careers | Pool & Beach Manager | Dubai<br>Where Luxury Meets Lifestyle Imagine leading one of Dubai’s most exclusive beachfront experiences. We are looking for an experienced Pool & Beach Manager to oversee premium guest experiences in a vibrant luxury environment. Responsibilities Manage daily pool and beach operations Lead service teams Ensure exceptional guest satisfaction Coordinate VIP experiences Maintain luxury standards Requirements Experience within luxury beach clubs or resorts Leadership skills Fluent English Guest-focused mindset Salary AED 18,000–28,000/month + Benefits

Relocate to Dubai | Luxury Hospitality Careers | Pool & Beach Manager | Dubai<br>Where Luxury Meets Lifestyle Imagine leading one of Dubai’s most exclusive beachfront experiences. We are looking for an experienced Pool & Beach Manager to oversee premium guest experiences in a vibrant luxury environment. Responsibilities Manage daily pool and beach operations Lead service teams Ensure exceptional guest satisfaction Coordinate VIP experiences Maintain luxury standards Requirements Experience within luxury beach clubs or resorts Leadership skills Fluent English Guest-focused mindset Salary AED 18,000–28,000/month + Benefits

Relocate to Dubai | Luxury Hospitality Careers | Pool & Beach Manager | Dubai<br>Where Luxury Meets Lifestyle Imagine leading one of Dubai’s most exclusive beachfront experiences. We are looking for an experienced Pool & Beach Manager to oversee premium guest experiences in a vibrant luxury environment. Responsibilities Manage daily pool and beach operations Lead service teams Ensure exceptional guest satisfaction Coordinate VIP experiences Maintain luxury standards Requirements Experience within luxury beach clubs or resorts Leadership skills Fluent English Guest-focused mindset Salary AED 18,000–28,000/month + Benefits

Role Description The Production Manager will oversee daily production activities to ensure that projects are delivered on time, within scope, and to quality standards. This part-time remote role involves planning and organizing production schedules, coordinating workflows, allocating resources, and monitoring progress against deadlines. The Production Manager will collaborate with cross-functional teams, track performance metrics, and identify areas for process improvement. Responsibilities also include managing communication with stakeholders, resolving production issues, maintaining documentation, and supporting the implementation of best practices and standards. Qualifications Strong production planning and coordination skills, including scheduling, resource allocation, and workflow management. Experience with remote team collaboration, using digital tools for communication, task management, and reporting. Demonstrated ability to monitor quality, analyze performance data, and implement process improvements. Effective organizational and time management skills, with the ability to prioritize multiple part-time projects. Clear and professional communication skills in en_US, with the ability to interact with diverse stakeholders. Previous experience in production management or operations supervision is preferred. Comfort with technology and basic proficiency in productivity and project management software. Relevant diploma or degree in business, operations, management, or a related field is beneficial.

تُعد مجموعة صن سيت للضيافة (SHG) مجموعة ضيافة عالمية رائدة في مجال أسلوب الحياة، وتمتلك محفظة واسعة تشمل الفنادق والمنتجعات، والمطاعم، والنوادي الشاطئية، والنوادي الليلية، ومراكز اللياقة البدنية، وغيرها. تدير SHG 113 عقاراً في 26 دولة مع التزام بتقديم تجارب ضيافة أصيلة ومتنوعة تجمع الناس معاً من جميع أنحاء العالم.<br>نحن نبحث عن مدير علاقات عامة ديناميكي وذو شبكة علاقات واسعة للانضمام إلى قسم الحياة النهارية (Daylife) لدينا في دبي. هذا دور عملي ومباشر داخل الشركة لشخص يزدهر في بيئة أسلوب حياة فاخرة وسريعة الخطى، ويستمتع بالمشاركة المباشرة في دفع أنشطة العلاقات العامة - من العلاقات الإعلامية وإشراك المؤثرين إلى الفعاليات، وسرد قصص العلامة التجارية، والأنشطة الميدانية.<br>سيعمل المرشح الناجح بشكل وثيق مع فرق التسويق والعمليات لدينا لتعزيز رؤية ومكانة وأهمية علاماتنا التجارية للحياة النهارية (المسابح والشواطئ) عبر أسواق الإمارات العربية المتحدة ودول مجلس التعاون الخليجي.<br>إذا كنت شغوفاً بضيافة أسلوب الحياة الفاخر وتعرف كيف تحول لحظات العلامة التجارية الرائعة إلى محادثات هادفة وظهور إعلامي، فنحن نود أن نسمع منك.<br>المسؤوليات الرئيسية:<br>تطوير وتنفيذ استراتيجيات العلاقات العامة وخطط الاتصال لمحفظة الحياة النهارية لدينا. اتباع نهج عملي في أنشطة العلاقات العامة اليومية، بما في ذلك التواصل مع وسائل الإعلام، والبيانات الصحفية، والاستفسارات الإعلامية، وتنسيق المقابلات، وتطوير القصص الاستباقي. بناء والحفاظ على علاقات قوية مع وسائل الإعلام الرئيسية في الإمارات وعلى المستوى الدولي، والمحررين، والصحفيين، والمؤثرين، وشبكات أسلوب الحياة ذات الصلة. تعزيز التغطية الإعلامية حول حملات العلامة التجارية، والفعاليات، والتعاون، وعمليات الإطلاق، واللحظات الموسمية الرئيسية. إدارة إشراك المؤثرين وكبار الشخصيات (VIP)، بما في ذلك الدعوات والاستضافة وبناء العلاقات. التواجد الفعلي في الفعاليات والأنشطة الرئيسية في مواقع الحياة النهارية، وضمان مشاركة قوية للإعلام والمؤثرين على أرض الواقع. تحديد فرص العلاقات العامة ذات الصلة، والشراكات، واللحظات الثقافية التي تعزز مكانة العلامة التجارية. التنسيق مع الشركاء الخارجيين عند الحاجة مع الحفاظ على ملكية وتنفيذ قويين داخل الشركة. مراقبة التغطية الإعلامية وأداء العلاقات العامة ونشاط المنافسين وتقديم تقارير شهرية وتحديثات أسبوعية. العمل بشكل وثيق مع فرق التسويق والإبداع والعمليات لضمان اتساق رسائل العلامة التجارية.<br>المرشح المثالي:<br>خبرة لا تقل عن 4-5 سنوات في مجال العلاقات العامة، مع خلفية قوية في وكالات العلاقات العامة في إدارة ضيافة فاخرة، وتناول الطعام الفاخر (دليل ميشلان، جو وميلر، أفضل 50 مطعماً في العالم) والحياة الليلية. شبكة علاقات قائمة وقوية من وسائل إعلام الإمارات، ومحرري أسلوب الحياة، والمؤثرين، وجهات الاتصال في القطاع. يُفضل بشدة الحصول على خبرة سابقة في وكالات العلاقات العامة. مهارات ممتازة في التعامل مع الآخرين والتواصل باللغة الإنجليزية؛ يُفضل بشدة إتقان لغات أوروبية إضافية. يجب أن يتمتع المرشح بخبرة عملية في التنفيذ بدلاً من الاكتفاء بإدارة الوكالات أو الشركاء الخارجيين فقط. فهم قوي لمشهد أسلوب الحياة الفاخر والضيافة والترفيه في دبي. مهارات تواصل كتابية وشفوية ممتازة مع قدرة قوية على سرد القصص. واثق من العمل مباشرة مع كبار أصحاب المصلحة، ووسائل الإعلام، والمؤثرين، وكبار الشخصيات، وفرق العمليات. منظم للغاية، استباقي، وقادر على إدارة علامات تجارية وفعاليات وأولويات متعددة في بيئة سريعة الخطى. المرونة لحضور الفعاليات والأنشطة خارج ساعات العمل القياسية عند الحاجة.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p>معتمد كأعلى صاحب عمل في الإمارات العربية المتحدة والإمارات العربية المتحدة، وقطر، والمملكة العربية السعودية، وعمان، تُكرّس KONE جهودها لخلق مكان عمل مميز من خلال ممارسات مميزة للموظفين. نركز على غرس ثقافة عمل رائعة، وتحفيز معايير عالية للجودة والكفاءة، وتوفير بيئة تعزز التعاون والتنوع والنمو والرفاهية.</p><br><p>التبليغ إلى رئيس عمليات التسليم - دبي، مدير المشروع المقيم في دبي مسؤول عن إدارة النطاق والجدول الزمني والميزانية للمشروع/المشروعات المعنية وإدارة الواجهة مع جميع أصحاب المصلحة الرئيسيين، داخليًا وخارجيًا، خلال المشروع، مع التركيز على التعاون المستمر والاستباقي مع العميل. يقوم بتخطيط وتوجيه وتنسيق أنشطة المشروع لضمان تحقيق أهداف المشروع ضمن الجدول الزمني والميزانية المعتمدة، باستخدام المنهجيات والأدوات المعتمدة من KONE. تتمثل الأهداف الأساسية له/لها في رضا العملاء وربحية KONE.</p><br><p><b>المسؤوليات الأساسية:</b></p><br><ul><li><p>المسؤول عن النطاق والجدول الزمني والميزانية للمشروع، وتسليم المشروع وفق المتطلبات التعاقدية المحددة وأهداف KONE</p><br></li><li><p>ضمان نجاح أعمال KONE ورضا العملاء من خلال إدارة أصحاب المصلحة بمهنية</p><br></li><li><p>المسؤول عن إدارة تواصل العملاء بشكل استباقي طوال المشروع.</p><br></li><li><p>ضمان التخطيط المتكامل للمشروع مع العملاء وفرق سلسلة التوريد في KONE</p><br></li><li><p>إدارة مستلزمات المشروع بما يتماشى مع خطة المشروع</p><br></li><li><p>ضمان متابعة المشروع وسيطرتها المستمرة على كامل السلسلة</p><br></li><li><p>المسؤول عن بدء المشروع بنجاح، مراجعات المشروع، تقارير المشروع، وتسهيل حوكمة المشروع</p><br></li><li><p>ضمان أن حالة وتقدم المشروع موضحان بشكل فعّال لإدارة KONE والعميل</p><br></li><li><p>المسؤول عن تحديد مخاطر التشغيل والمالية للمشروع، والتخفيف والتخطيط للطوارئ وإجراءات الاسترداد المحتملة</p><br></li><li><p>المسؤول عن التخطيط المالي للمشروع والتنبؤ به، إدارة التدفق النقدي، وإدارة الإيرادات</p><br></li><li><p>المسؤول عن دفع جودة انتقال من المبيعات إلى العمليات، ومسؤول عن عمليات التسليم للعملاء والصيانة، وكذلك أنشطة إغلاق المشروع<br>الحفاظ على سجل الإجراءات الرئيسي ووثيقة الدروس المستفادة. يضمن توفير الموارد والكفاءات اللازمة للمشروع</p><br></li><li><p>يدير ويقود فريق المشروع بالكامل</p><br></li><li><p>يخلق ويحافظ على الوعي بالسلامة والأمن بين موظفي المشروع والمقاولين من الباطن. يضمن الالتزام بسياسات السلامة والأمن في KONE والعميل.</p><br></li></ul><p><b>هل أنت الشخص المناسب؟</b></p><br><ul><li><p>درجة البكالوريوس في الهندسة، إدارة البناء، إدارة الأعمال، أو مجال ذي صلة.</p><br></li><li><p>خبرة لا تقل عن 8 سنوات في إدارة المشاريع، ويفضل في صناعة المصاعد.</p><br></li><li><p>مهارات قيادية وإدارة فريق قوية.</p><br></li><li><p>مهارات اتصال ممتازة بالإنجليزية والعربية ومهارات التعامل بين الأشخاص.</p><br></li><li><p>سجل حافل في إدارة مشاريع كبيرة من البداية حتى النهاية.</p><br></li><li><p>فهم للجوانب المالية لإدارة المشاريع والمبادرات المنتجات</p><br></li><li><p>شهادة محترف إدارة المشاريع (PMP) أو ما يعادلها مرغوبة بشدة.</p><br></li></ul><br><br><br><br><br><br><br><br><br><p><i>في KONE، نركز على خلق ثقافة عمل مبتكرة وتعاونية حيث نقدر مساهمة كل فرد. مشاركة الموظفين هي محور اهتمامنا ونشجع المشاركة وتبادل المعلومات والأفكار. الاستدامة جزء لا يتجزأ من ثقافتنا وممارستنا اليومية. نتبع ممارسات أعمال أخلاقية ونسعى لتطوير ثقافة العمل معًا حيث يثق الزملاء ويحترمون بعضهم البعض وتُقدَّم الأداءات الجيدة. وبأننا مكان عمل رائع، نحن فخورون بتقديم مجموعة من التجارب والفرص التي ستساعدك في تحقيق أهدافك المهنية والشخصية وتمكنك من عيش حياة صحية ومتوازنة.</i></p><br><p>اقرأ المزيد على <span><i><u>https://careers.kone.com/en/</u></i></span></p><br> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p>نبحث عن مدير حلول أول للانضمام إلى فريق مختبر ابتكار العلامة التجارية لمنطقة الشرق الأوسط وشمال أفريقيا. في هذا الدور، ستكون مسؤولاً عن صياغة وتقديم حلول إعلانية مخصصة لبعض أكبر العلامات التجارية وأكثرها ابتكاراً في المنطقة.<br>سوف تعمل عن كثب مع فرق المبيعات، إدارة الحسابات، الإبداع، تكنولوجيا الإعلان، والمنتجات لترجمة أهداف المعلن إلى برامج قابلة للتطوير تركز على العميل. ستتولى دورة حياة الحملة من البداية حتى النهاية من تأهيل الفرصة وتطوير الحل حتى التنفيذ، القياس، ورؤى ما بعد الحملة. كما ستلعب دوراً رئيسياً في توسيع حضور BIL عبر MENA من خلال بناء أطر قابلة لإعادة الاستخدام، تحديد فرص السوق، وتقوية العلاقات مع المعلنين وشركاء الوكالة.<br>المرشح المثالي هو حلّال مشكلات استراتيجي لديه فهم قوي لمشهد الإعلان الرقمي، مهارات إدارة برنامج ممتازة، والقدرة على التأثير في فرق متعددة الوظائف دون سلطة مباشرة. أنت مريح في التنقل بين الغموض، إدارة أولويات متعددة، وقيادة مبادرات معقدة من المفهوم إلى الإطلاق عبر أسواق متعددة. <br>المسؤوليات الوظيفية الأساسية<br>1. امتلاك دورة حياة حلول مخصصة كاملة للمعلنين في MENA، من تأهيل الفرصة وتطوير الحل حتى التنفيذ والتقارير ما بعد الحملة<br>2. الشراكة مع فرق المبيعات وإدارة الحسابات لتحديد، تشكيل، ودفع الفرص المخصصة التي تدر إيرادات إضافية<br>3. تطوير حلول إعلانية مستندة إلى الرؤى مستخدمين منتجات Amazon وأصوله وإمكاناته لمعالجة أهداف المعلن<br>4. قيادة فرق متعددة الوظائف عبر الإبداع، تكنولوجيا الإعلان، المنتج، والعمليات لتقديم برامج عالية الجودة وبمقياس واسع<br>5. بناء أطر قابلة للتوسع، أدلة عمل، وأفضل الممارسات التي تعزز تأثير مختبر ابتكار العلامة التجارية عبر منطقة MENA<br>6. تحليل أداء الحملة، كشف الرؤى القابلة للت action، وتقديم كشريك استراتيجي موثوق للمعلنين والوكالات وأصحاب المصلحة الداخليين<br>عن الفريق<br>مختبر الابتكار للعلامة التجارية في أمازون (BIL) هو فريق إبداعي عالمي يطور حلول إعلان مخصصة للعلامات التجارية. نجمع بين رؤى Amazon الأولى الفريدة، القنوات المملوكة، والتكنولوجيا الناشئة لخلق حملات متميزة تتجاوز منتجات الإعلانات القياسية. يتعاون فريق BIL في MENA مع المعلنين في المنطقة لتصميم وتقديم تجارب كاملة القمع مصممة خصيصاً - من صفحات هبوط مخصصة وتجارب يمكن التسوق عبرها إلى حملات متكاملة عبر قماش Amazon للمقاطع المحلية وعبر الحدود. <br>- 7+ سنوات من الإعلان الرقمي وأدوار أمام العملاء مع تركيز على تحليل البيانات<br>- خبرة في التخطيط السنوي للعلامة والوسائط<br>- خبرة في العمل مع فرق متعددة الوظائف عبر تطوير الأعمال، التسويق، العمليات، تطوير المنتج، القانون، وغيرها.<br>- خبرة في تحليل البيانات وأفضل الممارسات لتقييم عوامل الأداء<br>- ماجستير في إدارة الأعمال (MBA)<br>- مهارات اتصال وتقديم ممتازة (كتابة وتحدث)<br>ثقافتنا الشاملة تمكن أموزونيين من تقديم أفضل النتائج لعملائنا. إذا كنت تعاني من إعاقة وتحتاج إلى تسهيل أو تعديل في مكان العمل خلال عملية التقديم والتوظيف، بما في ذلك الدعم للمقابلة أو عملية الالتحاق، يرجى زيارة https://amazon.jobs/content/en/how-we-hire/accommodations للمزيد من المعلومات. إذا لم تكن الدولة/المنطقة التي تتقدم إليها مدرجة، يرجى التواصل مع شريك التوظيف لديك.</p><br> </div>

<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>تبحث شركة Scan Global Logistics LLC عن مدير تطوير أعمال متمرس ومرتكز النتائج للانضمام إلى فريقنا في دبي. سيقوم المرشح الناجح بتولي مسؤولية قيادة فرص العمل الجديدة، وتوسيع محفظة عملائنا، وتعزيز وجودنا في السوق عبر الإمارات العربية المتحدة، مع تركيز خاص على رأس الخيمة (RAK).<br/>سيملك المرشح المثالي خلفية قوية في التوافق والشحن والبيع في مجال الخدمات اللوجستية، إلى جانب شبكة معروفة ووجود خبرة لا تقل عن خمس (5) سنوات في تطوير الأعمال في سوق رأس الخيمة.</p><ul><li><p>تطوير وتنفيذ استراتيجيات نمو الأعمال لتحقيق أهداف الإيرادات والربحية.</p></li><li><p>التعرف على فرص أعمال جديدة داخل قطاعات الشحن والتخليص والخدمات اللوجستية وسلسلة التوريد، والسعي وراءها وتأمينها.</p></li><li><p>بناء والحفاظ وتقوية العلاقات مع العملاء الحاليين لضمان الاحتفاظ بالعملاء على المدى الطويل ونمو الأعمال.</p></li><li><p>توسيع قاعدة عملاء الشركة من خلال الاستهداف الاستراتيجي، والشبكات، والإحالات، وأنشطة التفاعل مع السوق.</p></li><li><p>تطوير فهم دقيق لمنتجات الشركة وخدماتها والقيمة المقترحة لترويج الحلول بفعالية للعملاء المحتملين.</p></li><li><p>إعداد وتقديم العروض التجارية والاقتباسات والعروض التقديمية التجارية المصممة وفق متطلبات العملاء.</p></li><li><p>التفاوض على الشروط التجارية، وامجال الاتفاقيات الخدمية، وسبل الائتمان مع العملاء وأصحاب المصلحة الرئيسيين.</p></li><li><p>تحديد احتياجات العملاء وتطوير حلول لوجستية مناسبة تدعم أهداف أعمالهم.</p></li><li><p>بحث وتقييم اتجاهات السوق ومتطلبات العملاء والنشاط التنافسي وفرص الأعمال الناشئة.</p></li><li><p>توليد فرص مبيعات جديدة من خلال الاستفسارات الواردة والتسويق الخارجي والمكالمات الباردة وحملات البريد الإلكتروني وزيارات العملاء وفعاليات الشبكات.</p></li><li><p>فتح حسابات عملاء جديدة وتنسيق إجراءات ترحيب العملاء، بما في ذلك إنشاء إجراءات التشغيل وموافقات الائتمان.</p></li><li><p>التعاون عن كثب مع فرق العمليات وخدمة العملاء والتسعير لضمان تقديم الخدمة بسلاسة ورضا العملاء.</p></li><li><p>الحفاظ على خط أنابيب مبيعات نشط وتوفير توقعات مبيعات دقيقة وتقارير تطوير أعمال.</p></li><li><p>بحث الحسابات المستهدفة، وتحديد أصحاب القرار الرئيسيين، وتطوير العلاقات لتوليد فرص عمل جديدة.</p></li><li><p>تحقيق وتجاوز أهداف المبيعات ربع السنوية والسنوية ومؤشرات الأداء الرئيسية.</p></li><li><p>تمثيل الشركة في فعاليات الصناعة والمعارض واجتماعات العملاء لزيادة وضوح العلامة التجارية ووجودها في السوق.</p><p><br><br></p></li></ul></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><ul><li><p>5 سنوات من الخبرة الموثوقة في تطوير الأعمال ضمن سوق رأس الخيمة، ويفضل في الشحن والتخليص والخدمات اللوجستية أو إدارة سلسلة الإمداد.</p></li><li><p>شبكة قوية من العملاء وجهات الاتصال الصناعية في رأس الخيمة والإمارات الشمالية.</p></li><li><p>سجل موثوق في تحقيق وتجاوز أهداف المبيعات.</p></li><li><p>فهم راسخ لعمليات التخليص الشحن، بما في ذلك الشحن الجوي، والشحن البحري، والنقل البري، والتخزين، وحلول سلسلة الإمداد.</p></li><li><p>مهارات اتصال وتفاوض وعرض وإدارة علاقات ممتازة.</p></li><li><p>تحفيز ذاتي، وحرص، وموجه نحو النتائج مع فطنة تجارية قوية.</p></li><li><p>رخصة قيادة إماراتية سارية المفعول إلزامية.</p></li><li><p>يفضل شهادة البكالوريوس في إدارة الأعمال أو اللوجستيات أو إدارة سلسلة الإمداد أو التسويق أو تخصص ذي صلة.</p></li></ul><br><p><strong>ما نقدمه</strong></p><ul><li><p>حزمة راتب تنافسية وحوافز قائمة على الأداء.</p></li><li><p>فرصة العمل مع مؤسسة لوجستية عالمية رائدة.</p></li><li><p>فرص التطوير المهني والنمو الوظيفي.</p></li><li><p>بيئة عمل ديناميكية وتعاونية.</p><br></li></ul><p>إذا كان لديك سجل حافل في مبيعات الخدمات اللوجستية وتمتلك معرفة سوق قوية وعلاقات عملاء في رأس الخيمة، ندعوك للتقديم والانضمام إلى فريقنا المتنامي.</p><p></p></section>

Job Purpose:Responsible for scrutinizing documents as per the laid-out policies and procedures for the unit, maintaining and safe custody of records, ensuring professional delivery, quality service to internal/external customers, projection of professional image, maintenance of operations reports and achieving higher level of operations efficiency and accuracy in processing the loans. Since the duties of this position may also involve contacts of a high level and exposure to sensitive information, it necessitates considerable use of tact, diplomacy, discretion and judgment.<br>Duties and Responsibilities:• Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO.• Handling all CCMS cases received by courts and respond within agreed TAT without any delay.• Scrutinize the documents as per unit’s delegation matrix for new personal loans / buyout loans / top-up loans / staff loans / reschedule cases / auto loans / mortgage releases / settlements / issuance of bank guarantee and manager cheques / home loans / ROD / SODs / Release of FD cases / temporary mortgage releases and any respective renewals and cancellations.• Provides relevant instruction to respective units for carrying out the transaction and in case of discrepancies informs the source in adherence to the agreed SLA.• Responsible for signing document and fulfillment related external communication standard letters such as liability letters / auto loan LPOs / court letter / balance confirmation as per bank’s authorized signatories.• Liaise between central operations and all branch and division colleagues. Transmits directives, instructions and assignments and follows up on status of assignments / projects.• Responds to queries pertaining to the unit received from various branches and other internal divisions within TAT.• Ensure compliance with CBI's code of conduct and all other processes and procedures circulated, and compliance with laid down norms for process and manage risk.• Preparing, checking and monitoring of various reports of the unit such as AFT Not linked report, error report and document discrepancy report.• Ensure all applications, customer amendment instructions, or any other documentation are kept inside dual control fireproof cabinet and daily documentation filing, handling records archival as per bank policy.• Register all keys under custody and always keep it up to date, after obtaining the approval from the unit manager.• Daily individual productivity to be maintained as per expectations. Training to be provided to the new joiners in the unit and ongoing guidance for processing assistants.• Maintain high level of systems support within the unit by participating in and recommending system developments, enhancements and solutions.• Ensure compliance with Key Control Standards.• Analyzing process flows on an ongoing basis to optimize productivity of the processing team, identify the gaps and keep pace with competition.• To supervise and motivate staff effectively as and when required.• Adhere to clean desk policy.• Maintains strict confidentiality and secrecy of information received by way of attending meetings, incoming and outgoing mail and other access that is received by way of the position held.• Ensuring satisfactory audit rating for the unit by adhering to the procedures and self-responsibilities.• To support / undertake any other duties assigned by the Manager – Documentation & Fulfillment unit, Central Operations Manager, and Head of Operations or his/her delegates.• Self-initiative to be taken for attending various trainings available and for the overall development and improvement of performance.• Perform any other duties or responsibilities consistent with employee role and assigned by the management.<br>Education:Bachelor’s Degree or High School Diploma in any field.<br>Professional / Technical Qualifications / Diplomas:Knowledge of Banking Financial & Operational Risks. Working Knowledge of Server/ Operating Network System & Backup Arrangements.<br>Experience:• Excellent verbal and written communication skills in English• High level of computer proficiency, including common office and digital tools• Strong interpersonal skills with the ability to build effective relationships• Effective organizing and planning abilities, with strong time management• Keen attention to detail, ensuring accuracy and quality in work